Credit Solutions of America
Industry: Company
DescriptionCSA - Credit Solutions of America, Inc. was a debt settlement company based in Dallas, Texas. It had more than 1,200 employees and had served more than 250,000 customers. Established in 2003 it was the largest of its kind from 2003-2012. Headquarters: Richardson, TX Founded: 2003
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Credit Solutions of America Employees
ADT Security (formerly Broadview Home Security) December 2010 - Present
Broadview Home Security (formerly Brinks Home Security) June 2009 - December 2010
Brinks Home Security July 2008 - June 2009
Credit Solutions of America June 2006 - May 2008
Skills
Reporting & Analysis, SOP development, Supervisory Experience, Organization &..., Alarm Systems, Call Centers, Quality Control, Quality Assurance, ACD Management, Workforce Management, Customer Service, Microsoft Excel, NICE Call Recording, Personnel Management, Service Level Management, Hiring, Great Motivator, Coaching
Education
Academy of Art University 2014 — 2018
Bachelor's Degree, Landscape Architecture
Northeast Magnet High School 1994 — 1998
High School, Art/Art Studies, General
Affirmative Insurance December 2012 - March 2013
Affirmative Insurance February 2010 - April 2011
Apple Care August 2008 - February 2009
Hilton Reservations January 2008 - June 2008
Credit Solutions of America August 2007 - January 2008
Jacuzzi Brands April 2006 - August 2007
Woodbridge Home Exteriors March 2003 - April 2006
The Right One June 2000 - February 2003
Transtech Merchant Services February 1998 - May 2000
Skills
Insurance, Customer Service, Accounting, Credit, Financial Analysis, Risk Management, Windows, Analysis, Underwriting, Finance
Education
University of Phoenix 2010 — 2014
Business Administration
Denison Job Corps
Zest Solutions LLC March 2010 - Present
A-Soft Professionals December 2011 - August 2014
Solarcraft, Inc. July 2010 - October 2011
Credit Solutions of America September 2008 - March 2010
Solarcraft, Inc June 2008 - September 2008
Skills
ERP, Training, Crystal Reports, Microsoft SQL Server, Process Improvement, Business Intelligence, Management, SQL, Data Analysis, Business Process, Consulting, Inventory Management, Application Security, Professional Services, Software Implementation, Business Analysis, Integration
Education
University of North Texas 2006 — 2010
Bachelor of Business Administration, Marketing
CROSSMARK November 2012 - Present
Pearson Early Childhood School August 2008 - 2012
Securities Transfer Corporation 2007 - 2008
Credit Solutions of America March 2005 - March 2007
Comdata Legalization January 2001 - January 2005
STMicroelectronics January 2000 - January 2001
Mc Donald's January 1994 - January 1998
Skills
Training, Access, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Time Management, Team Leadership, Research, Microsoft Office, Team Building, Public Speaking, Outlook, Coaching, Teaching, Management, Administration, Leadership, Customer Service
Education
Collin County Community College 1998 — 2015
Business Admin.
The Colony High School 1994 — 1998
California Employment Development Department- Workforce Services Branch August 2011 - Present
Kern County Department of Human Services June 2008 - June 2009
Credit Solutions of America May 2006 - January 2008
Skills
Workforce Development, Resume Writing, Policy, Government, Employee Relations, Job Search Strategies, Career Counseling, Organizational..., Human Resources, Training, Community Outreach, Public Administration, Case Managment, Public Speaking, Interviews, Coaching, Customer Service, Program Management, Workshop Facilitation, Leadership, Program Development, Conflict Resolution
Education
Point Loma Nazarene University 2015 — 2017
Master of Arts (M.A.), Special Education and Teaching
Texas Woman's University 2001 — 2006
Bachelor of Arts, English
Nationwide LLC March 2015 - Present
BBVA Compass October 2011 - February 2015
JPMorgan Chase July 2010 - October 2011
Credit Solutions of America January 2008 - May 2010
Credit Solutions of America March 2009 - October 2009
Lending.com/Credit Solitions January 2008 - May 2008
Red Lion Bar & Grill, Inc June 2004 - January 2008
Stealth Windows August 2001 - June 2004
Skills
Leadership, Strategy, Operations Management, Customer Service, Sales Management, Program Management, Mortgage, Investments, Negotiation, Sales, Account Management, Selling, Loans, Management, New Business Development, Strategic Planning, Team Building, Mortgage Lending, Cross-functional Team..., Direct Sales, Cold Calling, Training, Organizational..., Sales Process, CRM, Inside Sales, Customer Retention, Finance
Education
Texas State University 1998 — 2001
BBA, Business Administration in Finance
FedEx Services August 2015 - Present
REMAX Dallas Suburbs Ivy Boland, Broker March 2000 - Present
FedEx Services January 2012 - August 2015
OfficeMax June 2009 - January 2012
Credit Solutions of America April 2007 - June 2009
HSBC October 2003 - April 2007
VERIO October 2000 - December 2001
L-3 Communications January 2000 - October 2000
Skills
Air Freight, LTL, Freight, Freight Forwarding, Transportation..., Transportation, Truckload, Parcel, Ocean Freight, Ocean, 3PL, Logistics, New Business Development, Financial Analysis, Strategic Planning, Negotiation, Team Leadership, Business Development, Strategy, CRM, Analysis, Process Improvement, Operations Management, Contract Negotiation, Sales, Cold Calling, Customer Retention, Leadership, Sales Operations
Education
KIM DAWSON ACTOR CONSERVATORY 2003 — 2003
Acting
The University of Texas at Arlington 1997 — 2000
Bachelor of Business Administration (BBA), Finance, General
Texas Christian University 1994 — 1996
Registered Nursing/Registered Nurse
lakeview centennial
Scampi's Cove May 2009 - Present
Credit Solutions of America January 2006 - October 2008
Enterprise Leasing of DFW April 2004 - January 2006
Skills
Proficiency in Windows..., Interpersonal sales..., Outstanding Customer...
Education
Texas Wesleyan University 1996 — 2000
Bachelor of Science, Mass Communications-Advertising & PR
Eastern Hills High School 1991 — 1995
Magna Cum Laude/ Top 10%, Honors & AP courses
Oceans Healthcare July 2015 - Present
Dickerson Employee Benefits February 2013 - July 2015
WorldLink, Inc. August 2012 - January 2013
KPMG US May 2011 - August 2012
Credit Solutions of America October 2008 - March 2011
Skills
Recruiting, Benefit Communication, Benefits Administration, Debt Settlement, Vendor Relationships
Education
The University of Texas at Dallas 2005 — 2008
Bachelor of Science (B.S.), Neuroscience
Accenture December 2009 - Present
Precept Financial Solutions August 2004 - November 2009
Credit Solutions of America March 2003 - August 2004
Ultimate Software 2002 - 2003
HireWorks 2001 - 2003
Aspect Communications 2000 - 2001
Xcelerate 1998 - 2000
Technology Solutions Company 1996 - 1998
Realtime Staffing 1995 - 1996
Daisytek International 1993 - 1995
Skills
Software Implementation, Online Marketing, Social Media Marketing, Marketing Strategy, Screening, Professional Services, Technical Recruiting, Talent Acquisition, Applicant Tracking..., ERP, Vendor Management, CRM, Human Resources, Recruiting, Business Development, Process Improvement, Management, Outsourcing, Consulting, Training, Leadership, Business Process, Oracle E-Business Suite
Education
Texas State University 1985 — 1989
BA, Advertising/Business Management
Berkner 1982 — 1985
High School Diploma
City of Celina,Texas June 2015 - Present
Mortgage Contracting Services October 2013 - June 2015
Bank of America April 2012 - October 2013
Bancard Payment Systems July 2011 - April 2012
Greenshield Financial Services September 2009 - June 2010
Total Debt Services April 2007 - July 2009
Credit Solutions of America January 2006 - March 2007
City of Plano, Texas July 2003 - January 2006
City of Plano July 2003 - January 2006
Pathways Life Style 2001 - 2001
Skills
Training, Arbitration, Leadership, Coaching, Sales, Interviews, Call Centers, Customer Service, Employee Training, Direct Sales, Public Speaking, Leadership Development, Sales Management, Conflict Resolution, Recruiting, Cold Calling, Customer Satisfaction, CRM, Budgets, Marketing, Human Resources, Program Management, Team Building, Employee Benefits, Account Management, Customer Retention, Management, Negotiation, Team Leadership, Vendor Management, Strategic Planning, New Business Development, Contract Negotiation, Business Development, Salesforce.com, Software Documentation, Performance Management, Employee Relations, Process Improvement, Lead Generation, Sales Process, Sales Operations, Project Management, Hiring, Operations Management, Forecasting, Outsourcing
Education
Mid America Christian University 1999 — 2001
BS, Management/Ethics
Autry Technology Center
Certificate, HVAC
Y&R Austin August 2013 - Present
Tocquigny September 2012 - August 2013
Kraft Foods May 2011 - August 2012
Tocquigny January 2011 - May 2011
University of Texas at Austin August 2009 - May 2011
SicolaMartin June 2010 - January 2011
The Container Store May 2008 - January 2010
Credit Solutions of America May 2006 - August 2006
Skills
Google Analytics, Customer Relations, Creative Problem Solving, Facebook, Microsoft Office, HTML, Social Media Marketing, Instagram, Press Releases, Digital Marketing, Social Media
Education
The University of Texas at Austin 2007 — 2011
B.S.
Credit Solutions of America January 2009 - Present
Louisiana State Legislature June 2008 - Present
OnWax Magazine May 2006 - Present
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2008
Lockheed Martin Information Technology February 2011 - Present
EMW August 2007 - March 2011
Credit Solutions of America 2007 - 2007
US Air Force December 2004 - December 2006
Skills
Security+, Network Security, Windows Server, Active Directory, VPN, Switches, Security, TCP/IP, System Administration, Network+, Microsoft SQL Server, Microsoft Exchange, Antivirus, Cisco Technologies, Network Administration, Servers, Networking, IT Management, Windows, Information Assurance, Microsoft Certified..., BMC Remedy, Information Security..., Microsoft Technologies, IT Service Management, DNS, VMware ESX, CCNA, DHCP, CompTIA Security+, Cisco IOS, Troubleshooting
Education
Excelsior College 2008 — 2011
AS, Information Technology
University of Maryland College Park 2002 — 2006
BS, Information Technology
Robert Half Technology July 2014 - Present
Chamberlain College of Nursing July 2010 - June 2014
SRI (Systems Research, Inc February 2010 - April 2010
Credit Solutions of America March 2009 - January 2010
US Pirg June 2008 - December 2008
Skills
Customer Service, Customer Relations, Settlements, Social Networking, Facebook, Non-profits, Public Speaking, Entrepreneurship, Online Marketing, Nonprofits, Interviews, Program Management, Time Management, Networking, Process Improvement, Salesforce.com, Leadership, Temporary Placement, Resume Writing, Recruiting
Education
Aurora University 2003 — 2008
Bachelors of Arts, Political Science, Pre-Law
CPTech February 2015 - Present
Bobs Steak and Chop October 2014 - Present
Nick and Sams Steakhouse October 2012 - October 2014
Driversselect April 2011 - October 2012
Kenichi September 2008 - October 2011
Public Auto June 2010 - November 2010
Credit Solutions of America February 2009 - June 2010
Insurance Agent November 2005 - February 2009
Chamberlin's Steak house January 2007 - September 2008
Truluck's Seafood, Steak and Crab House July 2004 - January 2007
Skills
Windows 7, Windows XP, Technical Support, Active Directory, Microsoft Network..., CompTIA Network+..., Microsoft SQL Server..., Network Administration, DHCP, Microsoft Exchange, Software Installation, Help Desk Support, Computer Hardware, Customer Service, Sales Management, Remote Desktop, Finance, VPN, Laptops, CompTIA, Troubleshooting, Networking, Food and Wine Knowledge, Auto Finance, Health and Life..., Microsoft Certified..., Communication, Installation of VOIP, Troubleshooting VOIP, Network connectivity..., CompTIA A+, Microsoft Office
Education
My Computer Career 2014 — 2015
Microsoft and Cisco cirtifications, 4.0
Brookhaven Community College 2012 — 2013
Database Management, 3.5
AIG May 2011 - Present
Walmart Distribution Center February 2011 - May 2011
U.S. Census Bureau March 2010 - September 2010
Volt Technical Resources August 2009 - January 2010
University of North Texas May 2008 - July 2009
Credit Solutions of America June 2007 - January 2008
Bankston Nissan of North Dallas January 2005 - August 2005
United States Navy –RAF July 2002 - November 2004
Skills
Windows XP Pro, Microsoft Office 2007, Microsoft Office 2003, Remote Desktop, Apple Remote Desktop, Bomgar, Microsoft Technologies, Information Technology, Phone Skills, Phone Etiquette, SCCM, Computer Network..., Wireless Networking, Linux Desktop, Desktop Deployment, M3, Information Security, Intelligence Analysis, GCCS, Intelligence Operations, SIPRNET, JWICS, Active Directory, Computer Hardware, Network Administration, Citrix, Disaster Recovery, OS X, Blackberry, Telephone Skills
Education
University of North Texas 2005 — 2009
International Studies, International Studies
Navy Marine Corp Intelligence Training Center 2002 — 2002
Experian Consumer Services- An Experian Company August 2013 - Present
Karisan Media Productions 2011 - Present
Credit Solutions of America December 2008 - March 2011
TreasureCom Financial Holdings, Cutler Bay Florida January 2007 - November 2008
Countrywide Home Loans, Plano TX April 2004 - December 2006
Skills
Customer Service, Customer Satisfaction, Customer Service..., Customer Service..., Call Quality, Quality Assurance, Broadcast Engineering, Broadcast Journalism, Recruiting, Call Centers, Operations Management, Leadership, Training, Team Leadership, Management
Education
University of Nairobi 1995 — 1999
Bachelor of Arts (B.A.), Broadcast Journalism
Chinga Girls High School 1992 — 1996
Credit Solutions of America May 2008 - September 2011
Haven Home Healthcare April 2007 - May 2008
VOLTMANAGEMENT/FEDEXKINKOS December 2006 - April 2007
Skills
Accounting Software, Networking or Lan..., Personal Computers, Spreadsheet Software, EMail Software, Internet Browser, Peripheral Devices, Presentation Software, Word Processing Software, Spreadsheets
Education
Kaplan University-Davenport Campus
Bachelor's degree, Criminal Justice Administration and Management, 3.45
Kemper Corporation October 2007 - Present
Kemper Specialty August 2006 - October 2007
Credit Solutions of America January 2005 - January 2006
B. Willis Insurance Agency-Allstate Insurance Co January 1999 - January 2005
Skills
Business Analysis, Insurance, Visio, Process Improvement, Analysis, Vendor Management, Customer Satisfaction, Customer Service, Business Process..., Data Analysis, CRM, Team Leadership, Software Documentation, Business Process, Training, Business Requirements, Quality Assurance, SDLC, Management, Strategic Planning, Requirements Gathering, Business Intelligence, Access, Risk Management, SharePoint, Banking, MS Project, Underwriting
Education
Boston College 2010 — 2011
Northwood University 2001 — 2005
Bachelor of Business Administration, International Business
Northwood University 2001 — 2005
Bachelor of Business Administration, International Business
The School of Education and Social Services 1998 — 2001
High School Diploma
CRE Credit Services February 2013 - Present
Smart Tax USA March 2011 - November 2011
Government Awards Consulting (GAC) November 2010 - March 2011
Brinkmann Corp March 2010 - November 2010
CreditAnswers August 2009 - February 2010
Lifetime Fitness February 2009 - August 2009
Credit Solutions of America September 2008 - February 2009
LA Fitness International LLC March 2006 - August 2008
Skills
Inside Sales, Outside Sales, Call Center Development, Sales Management, Networking, Phone Skills, Great Communication, Written Skills, Highly Adaptable, Supervisory Experience
Education
Dallas County Community College 2011 — 2013
Associates, Business
Wylie High School 1999 — 2003
Diploma, General Studies
VRM Mortgage Services July 2015 - Present
Platinum ESI July 2006 - Present
BravoTECH October 2014 - July 2015
First Preston Management August 2010 - October 2014
Jeff Brand & Associates, RE/MAX Signature Properties June 2009 - October 2009
The Michael Group, LLC December 2007 - June 2009
Credit Solutions of America March 2009 - May 2009
DFW Real Estate Group April 2007 - December 2007
Century 21 Evans, REALTORS October 1999 - April 2007
Christopher P., Co. August 1990 - October 1999
Skills
Real Estate, Negotiation, Microsoft Office, Customer Relations, Customer Service, Foreclosures, Asset Managment, Buyer Representation, Residential Homes, Online Marketing, Marketing, Account Management, Single Family Homes, Project Planning, Short Sales, REO, Strategic Planning, Employee Training, First Time Home Buyers, First Time Home Sellers, Leadership, New Home Sales, Strategic Partnerships, Data Analysis, Relocation, Home Staging, Selling, Contract Negotiation, New Business Development, Asset Management, Property, Sales, Sellers, Commercial Real Estate, Investors, Referrals, Management, Real Estate Transactions, Investment Properties, Rentals, Buyers, Mortgage Lending, Apartments, Listings, Mortgage Banking, Real Property, Property Management, Loans, FHA, Condos
Education
Missouri State University 1986 — 1990
BS, Business; Marketing/Advertising and Promotion
Credit Solutions of America August 2008 - February 2012
Southern Methodist University May 2006 - May 2007
Skills
Bilingual-English/Spanis..., Bilingual Proficiency, Negotiation, Communication, Customer Service, Customer Retention, Customer Satisfaction, Translation, Employee Training, Debt Settlement, Admissions, International Admissions, Hospitality, Collections, Marketing, Social Media Marketing, Social Networking, Networking, Social Skills, Legal Documents, Legal Issues, Verification, Payment Systems, Payment Card Processing, Credit Unions, Credit Cards, Time Management, Retaining Customers, Direct Marketing, Event Management, Event Planning, Office Administration, Teamwork, Leadership, Flexible Schedule, Online Marketing, Training
Education
South Garland High School 1997 — 2001
Richland College
Asscoiates in Arts
Franklin American Mortgage/ Office November 2010 - Present
Flextronics October 2008 - May 2009
Credit Solutions of America July 2007 - June 2008
Countrywide July 2005 - May 2007
Education
Ashford University
Bachelor of Arts, Business/Organizational Management
Northlake Community College
Associate of Arts, Real Estate
Education Management, Inc. (dba Blue Cliff College) November 2014 - April 2015
Recent College Graduate January 2011 - September 2013
Berry Family of Nurseries March 2013 - July 2013
Assurant Solutions September 2010 - May 2012
Mercer Outsourcing Co, Inc October 2007 - September 2010
Neopost, Inc January 2007 - September 2007
Luxottica Retail September 2005 - December 2006
Credit Solutions of America March 2003 - August 2005
Skills
Management, Troubleshooting, Training, Software Documentation, Customer Service, Time Management, Teamwork, Insurance, Employee Benefits, Invoicing, Customer Retention, Telephone Skills, Accounts Payable, Call Centers, Policy, Leadership, Health Insurance, Sales, Account Management, Benefits Administration, Microsoft Excel, Outlook, Microsoft Office, Human Resources, PowerPoint, Process Improvement, Microsoft Word, Social Media, Team Leadership, Financial Services, Employee Relations, Social Networking, Data Entry, Life Insurance, Strategic Planning, Marketing Communications, Access, Project Management, Team Building, Social Media Marketing, Data Analysis, CRM, Recruiting, Customer Satisfaction, Public Speaking, Employee Training, Coaching, Marketing, Research
Education
University of Phoenix 2011 — 2013
Associate's degree, Communication and Media Studies
Green Oaks High 1985 — 1989
Diploma, High School/Secondary Diplomas and Certificates
Attended Primarecare Medical Center
Communications
University of Phoenix
Ray Durham Trucking, LLC 2012 - Present
Credit Solutions of America March 2004 - June 2012
McKesson Corporation October 2001 - March 2004
Skills
Paralegal; Compliance...
Education
University of Houston-Downtown 1991 — 1994
Bachelor's degree, Criminology