Crescent Hotels & Resorts
Industry: Hotel operator
DescriptionFounded: 2001 Subsidiaries: Sheraton Milwaukee Brookfield Hotel, FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportCrescent Hotels & ResortsWebsiteDirections Saved (0) Saved Save 6 Google reviews Corporate office Address: 10306 Eaton Pl #430, Fairfax, VA 22030 Hours: Closed ⋅ Opens 9AM Mon SaturdayClosedSundayClosedMonday(Martin Luther King Jr. Day)9AM–5PMHours might differTuesday9AM–5PMWednesday9AM–5PMThursday9AM–5PMFriday9AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (703) 279-7820Category: Place name: : : : Website: : : : Website: http://www.chrco.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2)
Crescent Hotels & Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Crescent Hotels & Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Crescent Hotels & Resorts Employees
Crescent Hotels & Resorts June 2014 - Present
Bennett's Greenhouse March 2012 - July 2012
Industrial Federal Credit Union 2008 - 2009
Purdue University 2007 - 2008
KBR, Inc. 2005 - 2007
ReliantHeart, Inc. 2005 - 2005
Skills
Credit, Accounts Receivable, Accounts Payable, Fixed Asset Depreciation, Journal Entries, Account Reconciliation, Process Implementation, Quality Control, Inventory Control, Microsoft Office, SAP, Windows-based PCs and..., Photoshop, InDesign, Report Compilation, QuickBooks, General Office Skills, Receptionist Duties, Banking, Financial Analysis, Retail Banking, Cash Management
Education
Sacramento City College 2013 — 2016
Associate of Science (A.S.), Graphic Communications, 4.0 GPA
Houston Baptist University 2001 — 2004
Bachelor of Business Administration (BBA), Accounting and Business, 3.38 GPA
Crescent Hotels & Resorts March 2011 - Present
Interstate Hotels October 2009 - March 2011
Westin DFW Airport January 2009 - October 2009
Hilton November 2007 - January 2009
Embassy Suites Lovefield August 2004 - November 2007
Embassy Suites Lovefield January 1998 - August 2004
Skills
Front Office, Forecasting, Market Planning, Inventory Management, Sales, Facebook, Management, Outlook, Microsoft Excel, PowerPoint, Yield Management, Revenue Analysis, Hotel Management, Hospitality Industry, Hotels, Catering, Budgets
Education
Louisiana State University 1990 — 1992
General Studies
2003 - American Hotel & Lodging Educational Institute
Deloitte University June 2014 - Present
Marriott International March 2013 - June 2014
Luxe Stoneleigh Hotel & Spa June 2012 - March 2013
Pearl Hospitality October 2011 - June 2012
Crescent Hotels & Resorts March 2008 - August 2011
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Pre-opening, Rooms Division, Property Management..., Front Office, Yield Management, Opera, Hotels, Banquets, Hospitality, Food, Restaurants, Hotel Booking, Guest Service Management, Revenue Forecasting, Opening Hotels, P, Delphi, Restaurant Management, Hiring, Pre-opening experience, Training, Menu Costing, Micros, Food, Resorts, Customer Service, Budgets, MICROS
Education
Universidad del Centro del Bajío
B.A. Communication, Communication, General
Remington Hotels September 2014 - Present
Crescent Hotels & Resorts July 2014 - September 2014
Davidson Hotels & Resorts October 2008 - May 2014
Hostmark Hospitality Group October 2007 - October 2008
Crestline Hotels & Resorts May 2005 - October 2007
Prime Hospitality January 2002 - October 2004
Davidson Hotels & Resorts February 2000 - December 2002
Davidson Hotels & Resorts February 1997 - December 2000
Skills
Superior Sales Skills, Sales Management, Sales Operations, Direct Sales, Sales Presentations, Business Strategy, Marketing Strategy, Account Management, Event Management, Creativity, Employee Training, New Business Development, Business Development, Staff Development, Achieving Results, High Achiever, Achieving Measurable..., Building Relationships, Public Relations, Relationship Management, Reliability, Building Customer..., Revenue Analysis, Revenue & Profit Growth, Revenue Forecasting, Yield Management, Dynamic Positioning, Opening Hotels, Hotel Management, Hotels, Sales, Hospitality Management, Hospitality Industry, Resorts, Hospitality
Education
Johnson & Wales University 1988 — 1991
Associate's degree, Hotel, Motel, and Restaurant Management
Homewood Suites by Hilton September 2015 - Present
Homewood Suites by Hilton November 2014 - Present
Hilton Worldwide June 2015 - September 2015
Crescent Hotels & Resorts May 2014 - June 2015
Apple Retail November 2011 - May 2014
Taste of the Bay November 2012 - November 2013
Hotel Nikko San Francisco June 2013 - August 2013
Hotel Nikko San Francisco April 2013 - June 2013
Various November 2011 - May 2013
Various October 2011 - May 2013
Skills
OnQ, Customer Service, Multitasking Skills, Time Management, Hospitality, Social Media, Hospitality Management, Event Planning, Facebook, Public Relations, Social Media Marketing, Food & Beverage, Management, Event Management, Hospitality Industry, Marketing, Tourism, Public Speaking, Apple OS, iWork, Microsoft Office, Final Cut Pro, Hotels, OnQ R&I
Education
San Francisco State University 2011 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management, Minor: Business Administration
American River College 2002 — 2005
Associates, Hospitality Management - Culinary Arts
American River College 2007 — 2011
None, Business Administration
Aimbridge Hospitality March 2014 - Present
Crescent Hotels & Resorts August 2012 - March 2014
Buca di Beppo August 2010 - August 2012
Crescent Hotels & Resorts Company September 2008 - January 2010
Crescent Hotels & Resorts May 2007 - September 2008
The Radnor Hotel May 2005 - November 2006
Holiday Inn Select Pittsburgh 2003 - 2005
Skills
Hotels, Hospitality Management, Hospitality, Catering, Food & Beverage, Restaurants, Hospitality Industry, Event Planning, Leadership, Hotel Management, Event Management, Sales, Meeting Planning, Revenue Analysis, Front Office, Management, Trade Shows, OnQ, Time Management, Resorts, Social Networking, Convention Services, Banquets, Yield Management, Sales Management, Corporate Events, Social Media Marketing, Tourism, Property Management..., Hotel Booking
Education
Temple University - Fox School of Business and Management 2005 — 2008
M.T.H.M, Tourism & Hospitality Management
Indiana University of Pennsylvania 2001 — 2003
B.S., H.R.I.M
Pennsylvania College of Technology 1999 — 2001
A.A.S., Hospitality Management
PresenceLearning June 2015 - Present
UniversityNow February 2014 - June 2015
Consumer Credit Counseling Service of San Francisco April 2012 - February 2014
National Lawyers Guild January 2012 - June 2012
Crescent Hotels & Resorts November 2010 - October 2011
Skills
Data Entry, Community Outreach, Nonprofits, Customer Service, Leadership, Microsoft Office, Sales, Outlook, PowerPoint, Social Media, Facebook, Microsoft Word, Google Docs, Data Analysis, Program Development, Salesforce.com
Education
San Francisco State University 2005 — 2010
Diploma, Sociology
Cardiff University / Prifysgol Caerdydd 2008 — 2009
Sociology
Patten University
Masters of Business Administration, Business Administration and Management, General
Legacy Hotel Partners May 2013 - Present
Piedmont Hotels May 2012 - May 2013
Crescent Hotels & Resorts August 2009 - April 2012
SHG- Hotels, LLC August 2007 - October 2009
Skills
Microsoft Word, Cost Control, Cash Management, Internal Controls, Financial Accounting, Tax Preparation, Tax Accounting, Microsoft Excel, Managerial Finance, Computers, SOP authoring, Financial Reporting, Payroll, Property Management..., Cash Flow, Budgets, Account Reconciliation, ADP Payroll, General Ledger, Hospitality Industry, Accounting, Resorts, Forecasting, Bookkeeping, Revenue Analysis, Income Statement
Education
Liberty University
Master's degree, Accounting
Wiley College
Bachelor's degree
Drury Hotels November 2013 - Present
Crescent Hotels & Resorts September 2012 - 2013
Crescent Hotels & Resorts March 2010 - October 2012
Landry's Hotel Division, Galveston, TX May 2008 - February 2010
The Ritz-Carlton Hotel Company LLC October 2006 - May 2008
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Restaurant Management, Hotel Management, Culinary Skills, Event Management, Restaurants, Marketing, Sales Management, Event Planning, Front Office, Resorts, Yield Management, Pre-opening, OnQ, Food & Beverage, Banquets, Rooms Division
Education
Hamline University
Robert Service High School, Anchorage, AK
Stonebridge Companies January 2013 - Present
Crescent Hotels & Resorts January 2011 - August 2012
RIM Corporation November 2007 - January 2011
Pace Communications dba Global Direct May 2006 - August 2007
Greensboro Merchants Association/Guilford County Hotel/Motel Association September 2001 - May 2006
Skills
Revenue Management, Business to Business..., Event Planning/Marketing, Meeting Planning, Hospitality, Hotels, Trade Shows, Hospitality Management, Event Management, Event Planning, Market Planning, Sales, Hospitality Industry, Revenue Analysis, Restaurants, Sales Management, Customer Service, Budget, Marketing, Hotel Management, Contract Negotiation, Public Relations, Social Media Marketing, Client Service Oriented, Problem Solving, Non-profit..., Creativity, Innovator, Analytical Skills, Outstanding..., Business Intelligence, Emotional Intelligence, Coordinating Events, Tourism, Management, Leadership, Team Building
Education
The George Washington University - School of Business 2007 — 2009
Masters, Tourism Administration
Kent State University 1997 — 2001
Bachelor of Science, Merchandising
Crescent Hotels & Resorts April 2011 - Present
Education
Academy of Art University 2012 — 2016
Crescent Hotels & Resorts June 2015 - Present
Peabody Hotel Group August 2010 - June 2015
Highgate Hotels - Hilton Portfolio November 2006 - July 2010
Melville Marriott - Long Island, NY November 2005 - November 2006
Peabody Hotel Group March 2003 - November 2005
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Yield Management, Front Office, Hospitality, Banquets, Food & Beverage, Resorts, Catering, Restaurants, Property Management..., Rooms Division, Delphi, OnQ, Micros, Menu Development, Meeting Planning, Tourism, Trade Shows, Convention Services, Guest Service Management, Opera, Corporate Events, Hotel Booking, Opening Hotels, Restaurant Management, Lodging, Revenue Forecasting, Event Planning, Sales, Fine Dining
Education
Arkansas State University 1999 — 2002
Business
Crescent Hotels & Resorts February 2014 - Present
TMI Hospitality June 2012 - February 2014
Richfield Hospitality - DoubleTree by Hilton Bloomington Minneapolis South February 2011 - June 2012
Securian Financial Group January 2009 - August 2010
The Koch Group, LLC June 2008 - January 2009
Graves Hospitality March 2004 - June 2008
Hilton Hotels Worldwide January 2000 - March 2004
Hilton Hotels Worldwide December 1994 - January 2000
Skills
Sales Management, Marketing Strategy, Key Account Management, Market Penetration, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Yield Management, Hotel Management, Resorts, Event Management, Food & Beverage, Meeting Planning, Forecasting, Trade Shows, Budgets, Leadership, Marketing, Team Building, Sales, Management, Catering, Front Office, Recruiting, Sales Operations, OnQ
Education
University of St. Thomas - Opus College of Business 2005 — 2008
MBA, Marketing & Management
Johnson & Wales University 1991 — 1994
AS; BS, Hospitality
Crescent Hotels & Resorts September 2015 - Present
North Star Destination Strategies September 2014 - May 2015
Holiday Inn Charleston Historic Downtown April 2014 - August 2014
Wild Dunes Resort by Destination Hotels & Resorts April 2014 - August 2014
Patrick Properties Hospitality Group January 2013 - August 2014
Hotel Million June 2013 - August 2013
Larriland Farm April 2007 - April 2013
Charleston Harbor Tours February 2012 - October 2012
Concepts in Motivation September 2007 - May 2010
Howard County Public Library May 2006 - August 2006
Skills
Leadership, Teaching, Sales, Microsoft Office, CRM Databases, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Management, Public Speaking, Event Planning, Social Media, InDesign
Education
College of Charleston 2010 — 2014
Bachelor's Degree, Hospitality & Tourism Management and Business Administration
Glenelg High School 2006 — 2010
High School Diploma
The Davenport Hotel and Tower May 2015 - Present
Crescent Hotels & Resorts July 2014 - March 2015
White Lodging Services March 2002 - July 2014
Along Came a Slider August 2010 - April 2011
Bakehouse Restaurant September 1996 - March 2002
Schulenburg Nursing Home January 1994 - September 1996
Skills
Full P&L Responsibility, Schedules, Order Management, Recruiting, Accounts Receivable, Accounts Payable, Food Cost Management, Labor Management, Menu Development, Menu Engineering, Menu Costing, Banquet Operations, Food & Beverage, Inventory Management, Inventory Control, Food, Restaurant Management, Bar Management, Catering, Fine Dining, Hospitality Management, Hotel Management, Hospitality, Banquets, Hospitality Industry, Restaurants
Education
Austin Community College 2000 — 2002
Basic Courses, Accounting and Business/Management
Flatonia ISD 1983 — 1996
Oracle America November 2008 - Present
Crescent Hotels & Resorts 2007 - 2008
Skills
Solution Selling, Enterprise Software, SaaS, Cloud Computing, Salesforce.com, Sales Process, Account Management
Education
Liberty University 2003 — 2006
Bachelors Degree, Business and Event Planning
Etre belle April 2015 - Present
UT Southwestern Medical Center at Dallas May 2013 - Present
Renew Beauty Med Spa September 2008 - December 2012
Elizabeth Arden May 2007 - September 2008
Bliss May 2006 - May 2007
Crescent Hotels & Resorts January 2002 - May 2006
Skills
Customer Service, Merchandising, Retail, Marketing, Sales Management, Marketing Strategy, Skin Care, Beauty Industry, Strategic Planning, Team Building, Management, Leadership, Account Management, Training, Cosmetics, New Business Development
Education
The University of Texas at Arlington 2015 — 2018
Master of nursing - FNP, Family Practice Nurse/Nursing
The University of Texas at Arlington 2013 — 2015
Bachelor of Science (BS), Registered Nursing/Registered Nurse
El Centro College 2011 — 2013
Associate's degree, Registered Nursing/Registered Nurse
University of North Texas 1996 — 2001
Bachelor of Science, Fashion Merchandising
Crowne Plaza Hotel October 2010 - Present
Crescent Hotels & Resorts October 2010 - Present
Education
Warren Easton High 1988 — 1992
Dillard University
Bussiness
Crescent Hotels & Resorts June 2015 - Present
21c Museum Hotels-Durham NC August 2014 - October 2014
Marriot International January 2009 - October 2013
Marriott International January 2012 - January 2013
Marriott International January 2009 - January 2012
Marriott International January 2002 - January 2009
Hilton (formerly Holiday Inn) January 1994 - January 2001
Red Lion Hotels January 1988 - January 1993
Marriott International January 1981 - January 1988
Skills
Sales Management, Hotels, Hospitality, Sales, Account Management, Revenue Analysis, Team Building, New Business Development, Management, Marketing Strategy, Customer Satisfaction, Event Planning, Trade Shows, Negotiation
Education
Michigan State University
Michigan State University
Bachelor of Science
Best Western International September 2013 - Present
Wyndham Garden Hotel Philadelphia Airport September 2012 - September 2013
Crescent Hotels & Resorts March 2011 - September 2012
Holiday Inn West Chester, PA July 2006 - March 2011
Hersha Hospitality June 2005 - July 2006
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Revenue Analysis, Yield Management, Front Office, Food, Pre-opening, Resorts, Rooms Division, Property Management..., Micros, Opening Hotels, Revenue Forecasting, Hiring, Employee Relations, Payroll, Lodging, Opera, Food & Beverage, Food, OnQ, Banquets, Hospitality, MICROS
Education
Holy Family College 1986 — 1991
Bachelor's of Arts, Management & Marketing
Crescent Hotels & Resorts August 2014 - Present
Marriott Hotels August 2014 - Present
Marriott Hotels August 2014 - Present
Hilton September 2000 - August 2014
DoubleTree / Hilton Hotels 1996 - 2000
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Hospitality, Employee Relations, Employee Engagement, Employee Training, Hiring, Human Resources, Customer Service, Management, Training
Education
Michigan State University 1991 — 1996
Bachelor of Arts (B.A.), Hospitality Business
IHG - InterContinental Hotels Group February 2011 - Present
il Lugano Suite Hotel April 2010 - February 2011
Crescent Hotels & Resorts January 2008 - April 2010
Crescent Hotels & Resorts December 2004 - January 2008
Skills
Property Management..., Holidex, Opera, Synxis, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels
Education
Community College of Allegheny County 2000 — 2003
Associate's degree, Hotel, Motel, and Restaurant Management
Crescent Hotels & Resorts February 2015 - Present
Hospitality Ventures Management Group September 2014 - February 2015
Starwood Hotels & Resorts Worldwide, Inc. March 2008 - June 2014
Interstate Hotels and Resorts April 1996 - March 2008
Westin Hotels and Resorts April 1988 - April 1996
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations
Education
Ashland University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Hotel, Motel, and Restaurant Management
Crescent Hotels & Resorts October 2015 - Present
Crowne Plaza Syracuse June 2014 - October 2015
Embassy Suites April 2014 - May 2014
Galaxy Communications, Syracuse September 2013 - March 2014
Providence Sports + Entertainment June 2013 - August 2013
Big City Classic March 2013 - April 2013
Galaxy Communications, Syracuse January 2013 - April 2013
Syracuse Stingers February 2013 - February 2013
Brockton Rox May 2012 - August 2012
Skills
Marketing, Customer Service, Event Management, Microsoft Excel, Microsoft Word, Microsoft Office, Sponsorship, Marketing Strategy, Sales, Event Planning, Prospect Research, Advertising, Sales Process, Radio Advertising, Brand Awareness, PowerPoint, microsoft powerpoint, Delphi, Banquets, Conference Coordination, Hotel Management, Sales Operations, Opera, Sports Travel, Hospitality, Social Media, Social Networking
Education
Cazenovia College 2010 — 2014
Bachelor's Degree, BPS Business, Sports Management and Marketing
Crescent Hotels & Resorts June 2014 - Present
Crestline Hotels & Resorts April 2012 - June 2014
ARAMARK Refreshment Services July 2012 - November 2013
ARAMARK Refreshment Services May 2011 - March 2012
Del Pino contadores September 2009 - December 2010
Skills
Hospitality, Food & Beverage, Customer Service, Hospitality Management, Catering, Hotels, Social Networking, Social Media, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Team Leadership, Training, Restaurants, Data Entry, Teamwork, Time Management, Inventory Management, Food Service, Budgets, Restaurant Management, Bartending, Cashiering, Banquets, Outlook, Purchasing, Spanish, Marketing, Management, Administration, ServSafe, Telephone Skills, Food Safety, Access, Cash Register, Operations Management, Cash Handling Experience, Sales Management, Customer Satisfaction, Inventory Control, Accounting, Account Management
Education
George Mason University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northern Virginia Community College 2012 — 2014
Accounting, Business Administration and Management, General
Universidad Nacional Federico Villarreal 2006 — 2010
Bachelor's degree, Accounting
Diplomat Resort & Spa a Curio Collection by Hilton June 2015 - Present
Embassy Suites January 2014 - June 2015
InterFACE Talent Network April 2013 - September 2013
Crescent Hotels & Resorts September 2011 - October 2012
G.J Stone Inc April 2010 - July 2011
American Eagle Outfitters February 2009 - February 2010
Johnny Rockets May 2007 - July 2007
Skills
Customer Service, Sales, Social Networking, Microsoft Office, Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, HTML, Hotels, OnQ
Education
Miami Dade College 2015 — 2016
Bachelor's degree, Operations Management and Supervision
Miami Dade College 2008 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Dr. Michael M Krop Senior High School 2004 — 2008
High school Diploma, General Studies
Hilton Worldwide June 2013 - Present
Hilton Worldwide December 2010 - June 2013
GF Management June 2008 - December 2010
Crescent Hotels & Resorts May 2007 - June 2008
Hilton Worldwide October 2005 - May 2007
Hilton Worldwide March 1999 - October 2005
Skills
Hotel Management
Education
Johnson & Wales University
Crescent Hotels & Resorts October 2013 - Present
Al Cris Hospitality, LLC January 2007 - Present
Southern Audio Visual March 2012 - August 2013
Marriott August 2010 - July 2011
TPG Hospitality 2010 - 2011
Ocean Properties Ltd April 2008 - July 2010
Delray Beach Marriott and Deerfield Beach Hilton April 2008 - July 2010
ZDirect, Inc January 2007 - May 2008
Innkeepers Hospitality August 2006 - August 2007
Sheraton Miami Mart Hotel March 2005 - August 2006
Skills
Cost Reduction, Mentoring, Renovation, Coaching, Performance Improvement, Productivity Improvement, Hotel Development, Brand Management, Quality Assurance, Operations Management, Financial Management, Independent-Boutique-Lif..., Sales, Revenue Analysis, Tourism, Forecasting, Food, Menu Development, Leadership, Hospitality, Front Office, Recruiting, Yield Management, Food & Beverage, Hotel Management, Restaurants, Convention Services, Catering, Hospitality Management, Hotels, Pre-opening, Team Building, Resorts, Event Management, Marketing, Management, Restaurant Management, Property Management..., Fine Dining, Banquets, Culinary Skills, Hiring, Hospitality Industry, Budgets, Strategic Planning, Managerial Finance, Customer Satisfaction, Audio Visual Industry, Negotiation, Micros
Education
Manhattan College 1971 — 1975
Bachelor of Science, Physical Education
Culinary Institute of America 1989 — 1989
Certificate, Culinary Arts and Operations
Jacques Exclusive Catering July 2005 - Present
Hampton Inn December 2011 - November 2012
Clarion Hotel, Holiday Inn Express May 2009 - July 2011
Crescent Hotels & Resorts December 2007 - May 2009
Comfort Suites Hotel August 2005 - December 2007
Weichert Realtors December 2005 - October 2007
Lane Hospitality - Crowne Plaza Clark June 2003 - August 2005
SHI 2001 - 2003
Skills
Event Planning, Account Management, Advertising, Sales, Recruiting
Education
Johnson & Wales University 1997 — 2001
Bachelor, Travel & Tourism Marketing
Crescent Hotels & Resorts 2008 - April 2015
Crowne Plaza July 1996 - June 2013
Skills
•Budgeting/Finance, •Capital Administration, •Employee Retention, •Food & Beverage, •Guest Loyalty..., •Leadership, •Operational Management, •Owner Relations, •Quality Assurance, •Renovation..., •Sales / Marketing, •Team Building, Hospitality, Budgets, Food, Hiring, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Operations Management, Resorts, Revenue Analysis, Team Building, Training, Yield Management
Education
Indiana University—Purdue University Fort Wayne 1981 — 1982
Business Administration
Crowne Plaza® Hotels & Resorts January 2015 - Present
Crescent Hotels & Resorts January 2014 - December 2014
Boca Renaissance Hotel December 2011 - January 2014
Boca Raton Museum of Art July 2011 - April 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Hospitality, Event Management, Public Speaking, Hospitality Management, Hotels, Micros, Guest Service Management, Hiring
Education
Florida Atlantic University 2010 — 2012
Bachelor of Business Administration (BBA), Hospitality Administration/Management, 3.5
Crescent Hotels & Resorts October 2014 - Present
Holiday Inn Hotel & Suites March 2013 - October 2014
Hornblower Cruises & Events May 2012 - March 2013
Dr. Fox's Podiatry January 2012 - August 2012
Kalivia Cafe & Bar September 2010 - January 2012
Skills
Hospitality, Food & Beverage, Hospitality Management, Restaurants, Catering, Banquets, Hospitality Industry, Hotels, Fine Dining, Event Planning, Culinary Skills, Event Management, TIPS Certified, Pre-opening, Hotel Management, Front Office, Opera, Opening Hotels, Customer Service, Time Management, Teamwork, Pre-opening experience, Hotel Booking, POS, Concierge Services, Guest Service Management, Microsoft Word, Food, Customer Satisfaction, Guest Recovery, Lodging, Reservation, Micros
Education
CUNY New York City College of Technology 2008 — 2013
Bachelor of Technology (B.Tech.), Hospitality Administration/Management
CUNY New York City College of Technology 2008 — 2012
Associate of Technology, Hospitality Administration/Management
Crescent Hotels & Resorts January 2011 - Present
Crescent Hotels & Resorts February 2011 - October 2012
Management Search Executive August 2009 - August 2010
HI Group LLC January 2008 - February 2009
Aries Hospitality Group/Aries Capital November 2005 - December 2007
Skills
Resorts, Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Business Development, Marketing, Tourism, Sales, Leisure, Hotel Management, Management
Education
University of Wisconsin-Madison 2000 — 2004
BA, International Studies
Francis W. Parker School
CenturyLink Technology Solutions February 2013 - Present
Crescent Hotels & Resorts February 2014 - July 2014
CenturyLink February 2013 - February 2014
Dora Hospitality, LLC April 2010 - December 2012
Embassy Suites January 2010 - April 2010
Hyatt Place August 2007 - November 2009
Cardinal Vending, LLC May 2006 - August 2008
Skills
Guest Service Management, Guest Recovery, F&B Operations, F&B Management, Hospitality Management, Hotel Management, Rooms Division, Tourism, Food, Microsoft Excel, Customer Satisfaction, Leisure, Lodging, Team Building, Fine Dining, Corporate Events, Business Travel, Management, OnQ, Restaurants, Restaurant Management, Pre-opening, Opera, Hiring, Sales, Teamwork, Event Management, Concierge Services, Revenue Forecasting, Reservation, Resorts, Process Scheduler, Wedding Planning, Event Planning, Menu Development, Culinary Skills, Convention Services, Food Service, Hotel Booking, Pre-opening experience, Opening Hotels, Trade Shows
Education
Columbus State 2011 — 2014
Associate's degree, Hospitality Administration/Management-- Elective work in event planning
The Ohio State University 2006 — 2010
Education
Hilliard Davison High School
High School Diploma
Hampton Inn & Suites Fort Worth Alliance Airport February 2013 - Present
Crescent Hotels & Resorts February 2013 - January 2015
Alliance Hospitality Management LLC February 2013 - January 2015
Skills
Leadership, Hospitality Industry, Team Building, Public Speaking
Education
Fairmont State College 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing, Graduated-1993
Crescent Hotels & Resorts February 2014 - Present
Crescent Hotels & Resorts July 2012 - January 2014
Crestline Hotels & Resorts July 2007 - July 2012
Sprint January 2005 - July 2012
Reston Association January 2012 - June 2012
Skills
Global Human Resources..., Front Office Management..., Telecommunication..., Human Resources, Employee Relations, Benefits Administration, Payroll, Recruiting, FMLA, Performance Management, ADP Payroll, FLSA, Workers Compensation, HRIS, HR Policies, Hospitality, Personnel Management, Interviews, Management, Employee Training, Training, Customer Service, Hospitality Industry, Hospitality Management, Hotels, Hotel Management
Education
Health Communications, Inc 2014 — 2014
TIPS CERTIFIED TRAINER, TIPS
Columbia Southern University 2009 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Cape Coast 1994 — 1998
Bachelor of Education (B.Ed.), Health, Physical Education and Recreation
United Nations Institute of Training and Research - New York 2004 — 2005
Certificate, Conduct of Humanitarian Relief Operations and International Humanitarian Law
IBO- Switzerland 2002 — 2003
Certificate (PYP/MYP), International Baccalaureate Teacher Training
BlueTree Network December 2014 - Present
Graves Hospitality June 2012 - December 2014
Crescent Hotels & Resorts November 2011 - June 2012
Madcity Homes January 2010 - July 2011
Chula Vista Resort November 2007 - January 2010
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Resorts, Tourism, Restaurants, Catering, Pre-opening, Customer Service, Event Management, Front Office, Yield Management, Revenue Analysis
Education
Edgewood College
Crescent Hotels & Resorts December 2014 - Present
Crescent Hotels & Resorts September 2012 - Present
Crescent Hotels & Resorts October 2013 - November 2014
Crestline Hotels & Resorts April 2012 - September 2012
Crestline Hotels & Resorts March 2008 - April 2012
Sheraton Reston Hotel March 2008 - April 2012
Crestline Hotels & Resorts July 2002 - March 2008
Doubletree Hotel Pasco March 1999 - July 2002
Skills
Food & Beverage, Culinary, Pre-opening, Menu Development, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Restaurants, Food Service, Banquets, Lodging, Food, Micros, Guest Service, Brand Standards, Staff Training, Daily Operations, Profit Maximization, Tennis, Cooking, Hospitality, Culinary Skills, Property Management..., Rooms Division, OnQ, Customer Service, Tourism, Revenue Analysis, Resorts, Yield Management
Education
Central Washington University
Chemistry
Crescent Hotels & Resorts February 2013 - Present
Peabody Hotel Group October 1999 - February 2013
Hampton Franchisee (Advantage Hotels) 1997 - 1999
Wilson Hotel Management 1996 - 1998
InterContinental Hotels Group(HolidayCorp/Promus/Hampton Brand 1971 - 1995
Skills
Hospitality Management, Revenue Analysis, Hospitality Industry, Hotels, Hospitality, Hotel Management, Restaurants, Food & Beverage, Yield Management, Banquets, Resorts, Pre-opening, Micros, Property Management..., Rooms Division, Front Office, OnQ, Catering, Training, Culinary Skills, Income Statement, Opening Hotels, Guest Service Management, Tourism, Fine Dining, Restaurant Management, Menu Development, Leadership, Customer Satisfaction, Food Service, Lodging, Opera, Revenue Forecasting, Management, Budgets, Food, Sales, Hiring, Marketing, Leisure, Hotel Booking, Meeting Planning, Cost Control, Convention Services, Wine, Cuisine, Hotel Administration, Food Safety, Rooms Division..., Concierge Services
Education
Cornell/eCornell 2012 — 2012
Hotel Real Estate Valuation and Financing
Cornell University 1987 — 1987
Hotel Marketing
Marywood University 1975 — 1976
Business Administration and Management, General
Northhampton College 1971 — 1973
Business Administration and Management, General
White Lodging Services September 2013 - August 2015
Marriott International 2007 - 2015
White Lodging Services September 2012 - September 2013
White Lodging Services December 2010 - September 2012
White Lodging Services September 2009 - December 2010
White Lodging Services June 2008 - September 2009
Crescent Hotels & Resorts July 2007 - June 2008
Skills
Hotels, Yield Management, Forecasting, Profit, Management, OnQ, Hotel Management, Hospitality Management, Hospitality Industry, Rooms Division, Revenue Analysis, Pre-opening, Front Office, Banquets, Resorts, Food & Beverage, Hospitality, Catering, Restaurant Management, Micros
Education
Texas Southern University—Thurgood Marshall School of Law 2015 — 2018
Doctor of Law (JD), Banking, Corporate, Finance, and Securities Law
Michigan State University 2003 — 2007
Bachelors, Hospitality Business
Henkel Denmark March 2014 - Present
GF Management October 2013 - March 2014
GF Management July 2011 - October 2013
KAKE Investments LLC September 2005 - May 2011
Crescent Hotels & Resorts September 2008 - April 2011
Marriott International April 2007 - September 2008
Calypso Investments LLC January 2003 - September 2005
Marriott International January 1997 - January 1999
Skills
Revenue Analysis, Internal Controls, Auditing, Resorts, Accounting, Accounts Payable, Payroll, Accounts Receivable, Financial Analysis, Finance, Financial Audits, Hotels, Management, Customer Service, Food & Beverage, Forecasting, Customer Satisfaction, Yield Management, OnQ, Hotel Management, Revenue Forecasting, Property Management..., Opening Hotels, Hospitality Industry, Lodging, Micros, Hospitality Management, Financial Reporting, Human Resources, Leadership, Training, Operations Management, Cash Flow, Microsoft Excel, Guest Service Management, Employee Relations, General Ledger, Financial Forecasting, Cash Management, Cost Accounting, Microsoft Word, Managerial Finance, Financial Statements, Account Reconciliation, Pre-opening, P&L, Menu Development
Education
Berea College 1987 — 1992
Washington Hilton August 2015 - Present
Sheraton Silver Spring September 2012 - July 2015
Crescent Hotels & Resorts September 2010 - July 2015
Sheraton Tampa Riverwalk September 2010 - September 2012
Radisson Blu Edwardian, London June 2007 - June 2008
Skills
Front Office, Property Management..., Revenue Analysis, Hotel Management, Revenue Forecasting, Hospitality Management, Sales, Pre-opening, Hospitality Industry, Hotels, Customer Service, Rooms Division, Lodging, MICROS, Hospitality, Microsoft Office, Galaxy, Lightspeed, Profitsage, Accounts Payable, Accounts Receivable, Accounting, Cashiering, Income Statement, General Ledger, Financial Reporting, Payroll, UltiPro, System Administration, System Installations, IT Management, Account Reconciliation, Management
Education
London Metropolitan University 2005 — 2009
International Hospitality Management
Bloomingdale High School 1999 — 2003
Crescent Hotels & Resorts April 2015 - Present
Sheraton Carlsbad Resort & Spa July 2012 - November 2014
Sheraton Suites San Diego @ Symphony Hall September 2008 - November 2010
Skills
Hospitality Management, Micros, Catering, Restaurants, Revenue Analysis, Menu Development, Restaurant Management, Wine, Food, Food Service, Food Safety, Event Management, Meeting Planning, Hiring, Event Planning, Inventory Management, Budgets, Banquets, Food & Beverage, Hospitality Industry, Hotels, Menu Costing, Operations Management, Pre-opening, Resorts, Staff Management
Education
Johnson and Wales University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Hotel, Motel, and Restaurant Management
Crescent Hotels & Resorts May 2014 - Present
Allstate Financial Services / State Farm Insurance June 2013 - May 2014
Salamander Hotels and Resorts June 2012 - June 2013
The National Conference Center October 2010 - June 2012
The Ritz-Carlton Hotel Company LLC May 2007 - August 2010
Crestline Hotels & Resorts and Marriott May 2006 - May 2007
Long Beach Area Convention and Visitors Bureau August 2005 - May 2006
Lansdowne Resort (Benchmark Hospitality) January 2002 - August 2005
Hyatt, Renaissance, Houston CVB, InterContinental June 1988 - December 2001
Skills
Hospitality, Hotels, Conferences, Hospitality Industry, Meeting Planning, Hospitality Management, Revenue Analysis, Sales Management, Hotel Management, Resorts, OnQ, Customer Service, Luxury, Convention Services, Leadership, Rooms Division, Sales, Banquets, Event Management, Restaurants, Tourism, Pre-opening, Yield Management, Trade Shows, Catering, Restaurant Management, Marketing, Corporate Events, Front Office, Event Planning, Management, Food & Beverage, Micros, Weddings, Customer Satisfaction, Spa, Menu Development, Property Management..., Lodging, Incentives, Hotel Booking, Leisure, Mutual Funds, Life Insurance, Retirement Planning, Fine Dining, Guest Service Management, Incentive Travel, Delphi, Revenue Forecasting
Education
Howard University 1983 — 1988
B.B.A, Hotel/Management
Crescent Hotels & Resorts 2010 - 2011
Tri City Restaurant Management 2009 - 2010
Starwood Hotels & Resorts Worldwide, Inc. 2008 - 2009
Radisson 1990 - 2008
Education
Le Cordon Bleu College of Culinary Arts-Minneapolis
Culinary Arts/Chef Training
Shepherd University
Business
Starwood Hotels & Resorts Worldwide, Inc. May 2015 - Present
Crescent Hotels & Resorts March 2015 - May 2015
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2011 - March 2014
Starwood Hotels & Resorts Worldwide, Inc. October 2010 - June 2011
Philadelphia Sheraton City Center Hotel 2006 - 2010
Interstate Hotels & Resorts March 2004 - December 2005
Marriott International June 1998 - March 2004
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Rooms Division, Front Office, Hospitality, Leadership, Human Resources, Employee Engagement
Education
Drexel University 1994 — 1998
B.S., Hotel, Restaurant Management
CED Hospitality November 2014 - Present
Crescent Hotels & Resorts November 2012 - October 2013
GF Hotels March 2012 - November 2012
The Mission Inn Hotel & Spa July 1997 - September 2011
H.E.I. 1996 - 1997
Hilton Ontario 1995 - 1997
Griswold's Entertainment Center 1985 - 1995
Ramada Inn February 1981 - December 1984
Skills
Excel, Microsoft Office, Accounting, Budgeting, Financial Reporting, General Ledger, Micros, Hospitality Industry, PowerPoint, Fidelio, Outlook, Accounts Payable, Accounts Receivable, Hotel Management, Hotels, Hospitality, Lodging, Data Plus, M3, OnQ, Yield Management, Budgets, Analysis, Tourism, Restaurants, Resorts, Microsoft Excel, Food & Beverage, Pre-opening, Management, Leadership, Internal Controls, Revenue Analysis, QuickBooks, Property Management..., Payroll, Forecasting, Customer Service, Rooms Division, Hospitality Management, Opera, Time Management, Catering, Front Office, Opening Hotels, Spa, Cost Control, Income Statement, Banquets, Cash Flow
Education
Chaffey College 1987 — 1988
Accounting, A
Orange Lake Resorts September 2012 - Present
Westmont Hospitality Group January 2012 - June 2012
Crescent Hotels & Resorts January 2008 - September 2011
Buena Vista Hospitality Group December 2006 - January 2008
Interstate Hotels & Resorts (MeriStar Hotels & Resorts, CapStar Hotels & Resorts) February 1996 - December 2006
The Griffin Group (Merv Griffin) February 1995 - January 1996
Hilton Worldwide January 1974 - January 1995
Hilton Walt Disney World Resort June 1992 - December 1994
Hilton Atlanta Airport January 1988 - June 1992
Hilton New Orleans Riverfront January 1986 - December 1987
Skills
Hotels, Resorts, Boutique & Lifestyle..., Independent Hotels, Condo-Hotels, Spa, Restaurants..., Food & Beverage, Catering, Parking Operations, Brand Management (Full..., Asset Management, Receivership, Hotel Development, Quality Management, Sales & Marketing, Revenue Management, Revenue Analysis, Asset Managment, Business Services, Restaurants, Brand Management
Education
Brooklyn College
Hotel Management
Cornell University
Hotel Management
Iona College
Business Administration
Newport Hospitality Group, Inc February 2012 - Present
Crescent Hotels & Resorts March 2011 - February 2012
Crescent Hotels & Resorts November 2009 - March 2011
Hampton Inn & Suites Mystic May 2009 - November 2009
MetLife October 2006 - August 2008
Newport Hospitality Group, Inc February 2006 - November 2006
Buffalo Lodging April 2005 - February 2006
Skills
Payroll, Sales, Hotels, Employee Training, OnQ, Management, Customer Service, Phone Etiquette, Creative Problem Solving, Schedules, CRM, Customer Satisfaction, Hospitality Industry, Building Customer..., Fast Learner, Payroll Processing, Staff Scheduling, Training Staff, Computer Literate, Event Planning, Corporate Events, Marketing, Hotel Management
Education
Coventry High School 2001 — 2004
Community College of Rhode Island
Crescent Hotels & Resorts May 2015 - Present
Hilton Worldwide June 2013 - May 2015
Pier 1 Imports October 2012 - June 2013
Kohl's Department Stores 2007 - 2008
Skills
Customer Service, Event Management, Hospitality, Sales, Hospitality Management, Hotels, Sales Management, Corporate Hospitality, Marketing, Tourism, Contract Negotiation, Tourism Marketing, Staff Training, OnQ, OnQ R&I, STS, Tour Planning, Tour Booking, Vacation Planning, Hospitality Industry, Hotel Management, SalesPro, Generating Revenue, Corporate Events, Corporate Meetings, Public Relations, Business Travel
Education
InterContinental Hotels Group
Director of Sales Certification
Hilton Worldwide University 2013 — 2014
Sales Leadership, Sales and Revenue Management
John C Calhoun State Community College 2008 — 2010
Early Childhood Education and Teaching
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1994
Business/Office Automation/Technology/Data Entry
Transamerica Financial Advisors, Inc. September 2015 - Present
Johnson & Wales University May 2012 - Present
Crescent Hotels & Resorts October 2013 - December 2014
Board of Northern Virginia Business Travel Association December 2012 - December 2013
The Westin Tysons Corner March 2012 - October 2013
The Procaccianti Group April 2010 - February 2012
Starwood Hotels & Resorts Worldwide, Inc. April 2006 - April 2010
Embassy Suites September 2004 - April 2006
Skills
Customer Satisfaction, Project Implementation, Contract Management, Event Planning, Presentation Skills, Training & Development, Client Relationship..., Problem Solving, Decision Making, Team Building, Leadership Development, Time Management, Budgets, Event Management, Negotiation, Competitive Analysis, Hospitality, CRM, Employee Training, Management, Hotels, Banquets, Food & Beverage, Strategy, Contract Negotiation, Marketing, Front Office, Marketing Strategy, Customer Service, Hospitality Management, Recruiting
Education
Johnson & Wales University 2002 — 2004
S.A Master of Business Administration, Global Business in Marketing
Johnson & Wales University 2001 — 2002
S.A Bachelor of Science Degree, Hospitality Management
The Blue Mountains International Hotel Management School (BMIHMS) 1997 — 1998
Advanced Diploma, Hotel Management
The Pacific International Hotel Management School (PIHMS) 1996 — 1997
Certificate; S.A, Hotel Management
White Lodging Services April 2014 - Present
White Lodging Services October 2013 - April 2014
White Lodging Services March 2013 - October 2013
Crescent Hotels & Resorts October 2012 - March 2013
Skills
Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Customer Service, Hospitality, Revenue Analysis, Property Management..., Food, MICROS
Education
Harper College
Hospitality Management
Crescent Hotels & Resorts September 2015 - Present
Washington Redskins April 2015 - Present
Crescent Hotels & Resorts August 2014 - September 2015
Washington Redskins April 2014 - April 2015
Hotel Palomar Washington DC, a Kimpton Hotel August 2013 - August 2014
The Westin Princeton at Forrestal Village April 2012 - August 2013
Sheraton Annapolis April 2013 - June 2013
The Westin Princeton at Forrestal Village December 2011 - April 2012
Skills
Microsoft Office, LightSpeed, Delphi, Sales, Training, Hospitality Industry, Hotels, Catering, Customer Service, Hospitality, Meeting Planning, Convention Services, Hotel Management, Front Office, Hospitality Management, Management, Lightspeed, Yield Management, Revenue Analysis
Education
Fairleigh Dickinson University 2010 — 2012
Bachelor of Arts (B.A.), Hotel and Restaurant Management
Mercer County Community College 2007 — 2010
Associate of Science (A.S.), Hotel and Restaurant Management
Diversey Care Canada, a division of Sealed Air January 2012 - Present
Crescent Hotels & Resorts June 2010 - October 2010
Wyndham Hotel Group May 2003 - January 2010
The Sutton Place Hotel, Toronto 2000 - 2001
Radisson Hotel Admiral Toronto 1999 - 2000
Holiday Inn Select Brampton - CHL 1997 - 1999
Guest International 1994 - 1996
Victoria County Board of Education 1990 - 1991
Skills
Trade Shows, Yield Management, New Business Development, Contract Negotiation, Sales, Event Management, Team Building, Meeting Planning, Marketing Strategy, Negotiation, Budgets, Strategic Planning, Hospitality, Hotels, Hospitality Management, Forecasting, Inventory Management, Market Planning, Team Leadership, Business Development, Customer Satisfaction, Key Account Management, Marketing, Customer Service, Restaurants, Selling, Business Travel, Business Planning, Pricing, Leadership, Online Marketing, Training, CRM, Event Planning, Sales Operations, Management, Income Statement, Competitive Analysis, Direct Sales, Operations Management, B2B, Marketing Communications, Sales Process, Food, P&L Management, Social Media Marketing, Catering, Purchasing, International Sales, Sales Presentations
Education
Benedict Language School, St. Gallen, Switzerland 1982 — 1983
German
Humber College
Journalism Diploma, Journalism
Crescent Hotels & Resorts July 2013 - Present
Stampin' Up! Independent Demonstrator July 2012 - May 2014
HEI Hotels & Resorts - Embassy Suites Orlando Downtown November 2010 - April 2012
Marriott International April 2008 - April 2010
Shaner Hotels 2005 - April 2008
Shaner Hotels 2004 - 2005
Starwood Hotels & Resorts - The Westin Convention Center 2002 - 2004
Starwood Hotels & Resorts - The Westin Convention Center 2001 - 2002
DoubleTree by Hilton 1998 - 2001
DoubleTree by Hilton 1997 - 1998
Skills
Hospitality Industry, Food & Beverage, Hospitality, Hotels, OnQ, Revenue Analysis, OnQ R&I, Resorts, Front Office, Meeting Planning, Hospitality Management, Revenue, Reservation, Budget Process, Group Work, Customer Service, Payment Card Processing, Paper Craft, Revenue Forecasting, Inventory Management, Floral Design, MARSHA, Delphi, FOSSE, Photoshop, NGS, eCommerce, Phone Skills, SalesPro
Education
California University of Pennsylvania 1991 — 1997
BA, Travel & Tourism and Business Management
Disney University 1996 — 1996
Ducktorial, Traditions of Disney
Pittsburgh Floral Academy
Certification Florist, Floral Designer
Fox Chapel High School 1989 — 1991
Local Voice Media April 2015 - Present
Crestline Hotels & Resorts July 2014 - April 2015
Crescent Hotels & Resorts February 2009 - July 2014
Anheuser-Busch January 2008 - December 2008
Skills
Accounts Payable, Accounts Receivable, Event Planning, Catering, Payroll, Accounting, Property Management..., Event Management, Facebook, Food, Inventory Management, Leadership, Marketing, Operations Management, Social Media, Social Media Marketing, Social Networking, Forecasting
Education
Southern Connecticut State University 2006 — 2008
Interpersonal and Relational Communication
Middlesex Community College 2003 — 2006
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Holiday Inn Hasbrouck Heights December 2012 - Present
Crescent Hotels & Resorts May 2012 - November 2012
Concord Hospitality Enterprises June 2011 - April 2012
White Beeches Golf & Country Club May 2008 - June 2011
Westport Corporation May 2010 - August 2010
Skills
Food & Beverage, Microsoft Office, Social Media, Microsoft Excel, Customer Service, Microsoft Word, Hotel Management, Hospitality, Banquets, Sales, Hospitality Management, Event Management, Catering, Restaurants, Hospitality Industry, Hotels
Education
Bloomsburg University of Pennsylvania 2007 — 2011
Communication Studies, Minor: Management
Moody National Companies October 2014 - Present
Courtyard by Marriott/Concord Hospitality Enterprise January 2013 - Present
Crescent Hotels & Resorts January 2012 - October 2012
Clinton Inn Hotel by Concord Hospitality Enterprise June 2008 - January 2012
Renaissance Meadowlands Hotel January 2002 - June 2008
Park Ridge Marriott December 2000 - January 2002
Marriot At Glenpointe October 1989 - December 2000
Skills
Customer Service, Hospitality Management, Hospitality, Hotels, Spanish, Accounting, Accounts Receivable, Human Resources, Payroll, Leadership, Time Management, Training, Accounts Payable, Auditing, Hospitality Industry, Hotel Management, Management, Property Management..., Sales
Education
Bergen Community College 1997 — 1998
Accounting I and II, Study
Passaic County Community College 1989 — 1992
ESL, English as a second language
CESCA LIMA PERU
Accounting Bachelor, CESCA ( Professional Education)
Crescent Hotels & Resorts June 2014 - Present
Youth Center February 2013 - June 2014
Skills
Administration, Community Outreach, Hospitality, Nonprofits, Social Services, Volunteer Management, Youth Development
Education
Lock Haven University of Pennsylvania 2006 — 2011
Bachelor of Science (BS), Social Work
Crescent Hotels & Resorts June 2014 - Present
Crescent Hotels & Resorts April 2012 - June 2014
EZGSA September 2011 - April 2012
George Mason University January 2010 - May 2011
Clinical Pathology Laboratories May 2010 - August 2010
Atlantic Promotions October 2008 - August 2009
Collection Company of America - EOS Group October 2007 - October 2008
Grawe Insurance September 2006 - September 2007
Skills
Business Analysis, Project Management, Strategic Planning, Marketing, Marketing Strategy, Business Development, Project Planning, Microsoft Excel, PowerPoint, Microsoft Office, Data Analysis, Team Leadership, Team Building, Financial Modeling, Management, Business Strategy, Finance, Sales, Analysis, Strategy, Forecasting, Risk Management, Business Planning, Leadership, Budgets, Financial Analysis
Education
George Mason University 2009 — 2011
MBA, Business Administration
Academy of Economic Studies in Bucharest 2005 — 2008
Bachelor of Public Administration, Public Administration/Public Policy
V Alecsandri High School
Penn National Gaming June 2014 - Present
Penn National Gaming February 2014 - June 2014
Penn National Gaming June 2013 - February 2014
Penn National Gaming September 2012 - June 2013
Penn National Gaming June 2012 - September 2012
Sheraton Tampa Riverwalk August 2011 - June 2012
Crescent Hotels & Resorts November 2009 - July 2011
Sigma Pi Fraternity, Gamma Colony. November 2009 - December 2010
Kelleys island Wine Co May 2007 - August 2009
Newport Harbor Corporation September 2007 - May 2008
Skills
Customer Service, Event Planning, Hospitality Management, Food & Beverage, Menu Development, Event Management, Restaurants, Hospitality, Microsoft Office, Culinary Skills, Food, Microsoft Word, Cooking, Banquets, Hotels, Hospitality Industry, Wine, Pre-opening, MICROS, Restaurant Management, Chef, Sanitation, Catering
Education
Youngstown State University 2015 — 2016
Master of Business Administration (M.B.A.)
The Ohio State University 2008 — 2010
BS, Hospitality Management
Johnson & Wales University 2006 — 2008
AS, Culinary Arts
Association Management Group, Inc. June 2014 - Present
Crescent Hotels & Resorts January 2013 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2012 - January 2013
Starwood Hotels & Resorts Worldwide, Inc. May 2012 - August 2012
Starbucks July 2008 - January 2012
Occasions Caterers November 2007 - January 2011
Marriott International October 2007 - April 2008
Skills
Customer Service, Leadership, Hospitality, Microsoft Office, Research, PowerPoint, Microsoft Word, Marketing, Microsoft Excel, Social Media, Lightspeed, Meeting Matrix, Micros, Emotional Intelligence, Protobase, Galaxy, Basecamp, MICROS, Event Planning
Education
George Mason University 2009 — 2013
B.S., Tourism & Events Management
Crescent Hotels & Resorts October 2014 - Present
Women in Technology December 2013 - Present
The National Conference Center November 2013 - October 2014
The National Conference Center April 2013 - October 2013
Sheraton Suites Cypress Creek November 2010 - August 2011
Sheraton Raleigh Hotel August 2009 - August 2010
Aloft Charlotte Uptown January 2009 - August 2009
Skills
Event Planning, Customer Service, Microsoft Office, Restaurants, Banquets, Management, Meeting Planning, Marketing, Hospitality Management, Hospitality Industry, Team Building, Sales, Resorts, Hotel Management, Strategic Planning, Hotels, Front Office, Revenue Analysis
Education
Florida Atlantic University 2011 — 2012
Bachelors Degree, Psychology
North Carolina State University 2009 — 2011
Psychology
Crescent Hotels & Resorts May 2015 - Present
Heritage Hunt Golf & Country Club May 2015 - Present
Office of Residence Life- James Madison University August 2014 - Present
James Madison University Hospitality Themed Dinner January 2014 - Present
Office of Admissions, James Madison University October 2013 - May 2015
Airlie Hotel and Conference Center June 2014 - August 2014
Chick-fil-A February 2011 - June 2014
Aramark January 2014 - May 2014
James Madison University August 2013 - December 2013
Skills
Event Planning, Event Management, Organization, Public Speaking, Time Management, Customer Service, Phone Etiquette, TIPS Certified, Hospitality, Highly personable, Communication, Teamwork, Hospitality Management, Telephone Skills, Microsoft Word, ServSafe, Food Service, PowerPoint, Catering
Education
James Madison University 2012 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management
Liberty High School 2008 — 2012
Advanced Diploma
Sound Hospitality Management April 2015 - Present
Yum Brands KFC October 2014 - Present
Raising canes April 2013 - October 2014
TPG Hospitality July 2010 - September 2011
Crescent Hotels & Resorts March 2008 - July 2010
Skills
Food, Hospitality Management, Hotel Management, Restaurant Management, Restaurants, Food, Catering, Hotels, Customer Service, Hospitality Industry, Banquets, Event Management, Hospitality, Menu Development, Event Planning, Fine Dining, Customer Satisfaction, MICROS, Resorts, Pre-opening, Team Building, Budgets, Management, Hiring, Culinary Skills, Food Safety, Training, Front Office, Revenue Analysis
Education
Central Ohio Technical College
Crescent Hotels & Resorts September 2014 - Present
ECPI College of Technology January 2010 - Present
Skills
Healthcare, Nursing, CPR Certified, Patient Safety, BLS, Medical Terminology, HIPAA, Patient Education, EMR, Teaching
Education
ECPI College of Technology
Crescent Hotels & Resorts May 2007 - Present
TravelCLICK November 1999 - December 2005
Doubletree Hotels 1989 - 1999
Skills
Sales, Selling Skills, Sustainability, Revenue Analysis, Hospitality Industry, Hotels, Hospitality, E-commerce, Marketing, Yield Management, Hotel Management, Resorts, Hospitality Management, Meeting Planning, Food & Beverage, Pre-opening, Tourism, Trade Shows, Catering, Restaurants, Rooms Division, Market Planning, Banquets, Sales Management, OnQ, Sales Process, Forecasting, Income Statement, Menu Development, Account Management, Profit, Event Management, Contract Negotiation, Direct Sales, Property Management..., New Business Development, Customer Satisfaction, Budgets, Marketing Strategy, Team Building, Event Planning, Pricing, Front Office, Restaurant Management, Delphi, Competitive Analysis, Pricing Strategy, Online Advertising, Negotiation, Training
Education
California University of Pennsylvania 2006 — 2008
MMA, Tourism Planning & Development
University of Houston 1985 — 1988
Hotel & Restaurant Management, Hilton College
Classic Foods Intl June 2015 - Present
Capital City Club July 2011 - June 2015
Factor models/Stewart talent 2003 - June 2015
Crescent Hotels & Resorts 2010 - 2011
Pacci Ristorante April 2009 - May 2010
The Cheesecake Factory July 2008 - July 2009
Petsmart July 2003 - June 2008
Tous le Jour Bakery April 2007 - July 2007
A Southern Tradition January 2000 - August 2003
Skills
Pastry, Recipes, Menu Development, Cuisine, Catering, Banquets, Restaurants, Sanitation, Food, Chocolate, Cakes, Bread, Chef, Desserts, Parties
Education
Art Institute of Atlanta 2007 — 2008
Associates, Culinary Arts, Pastry
Georgia State University 2002 — 2006
Biology
Crescent Hotels & Resorts April 2015 - Present
Marriott International August 2013 - April 2015
Avila Lighthouse Suites May 2012 - June 2013
Victoria's Secret October 2010 - June 2013
Skills
Microsoft Excel, Sales, Microsoft Office, Management, Microsoft Word, Team Building, Negotiation, Customer Service, PowerPoint, Hospitality, Customer Satisfaction, Hotels, Hotel Management, Teamwork, Hospitality Industry, Meeting Planning, Front Office, Catering, Sales Management, Event Management, Revenue Analysis, Time Management, Budgets, Marketing
Education
California Polytechnic State University-San Luis Obispo 2009 — 2013
Bachelor's degree, Business Administration and Management, General
Grand Hyatt Washington January 2015 - Present
Prince George's Community College February 2014 - Present
Crescent Hotels & Resorts November 2013 - January 2015
Hyatt Hotels Corporation May 2012 - November 2013
Backyard Grilll 2007 - 2012
TGI Fridays 2002 - 2007
Starbucks 2001 - 2002
Steak and Ale Corporation, Bennigans Concept 1991 - 2001
Skills
Purchasing, Accounts Payable, Birchstreet, Hospitality, Teaching, ServSafe, Oracle, Profitsage, Microsoft Office, Customer Service, Sanitation, Strategic Planning, Budgets, Customer Satisfaction, MICROS, Training, Banquets, Hospitality Management, Hotel Management, Food & Beverage, Hospitality Industry
Education
George Mason University 1989 — 1991
Business Administration and Management, General
Chantilly High School, Class of 1989 Chantilly, VA 1985 — 1989
Advance Studies High School Diploma, Liberal Arts and Sciences/Liberal Studies
Crescent Hotels & Resorts August 2014 - Present
The Wendy's Company June 2010 - August 2014
Township High School District 214 September 2013 - June 2014
Wheeling High School November 2012 - June 2014
Skills
Hospitality, Event Planning, Leadership, Friendly Personality, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Tutoring, Organization, Volunteering, Fundraising, Teamwork, Social Media, Time Management
Education
DePaul University 2012 — 2016
Crescent Hotels & Resorts February 2015 - Present
Sceptre Hospitality Resources December 2013 - February 2015
Crescent Hotels & Resorts April 2012 - December 2013
Vail Resorts December 2009 - April 2012
Vail Resorts May 2007 - December 2009
Vail Resorts March 2006 - May 2007
Vail Resorts July 2004 - March 2006
Skills
Revenue Analysis, Hotels, Hospitality, Forecasting, Property Management..., Hospitality Industry, Yield Management, Resorts, Customer Satisfaction, Hotel Booking, Inventory Management, Leisure, Pricing Strategy, Management, Revenue Management, Budgeting, Global Distribution..., Training, Hospitality Management, Rooms Division, Tourism, Front Office, Hotel Management, Pricing Analysis, Budgets, Sales, Opening Hotels, Pre-opening, Food & Beverage, Microsoft Excel, OTA, Microsoft Office, Segmentation
Education
Colorado State University 2001 — 2004
BS, Business
Front Range Community College 1999 — 2001
NA, Business
Crescent Hotels & Resorts 2007 - Present
Prism Hotels 2002 - April 2007
Tramz Hotels 1998 - 2002
Skills
Cash Management, Cash Flow Forecasting, Accounting, Full P&L Responsibility, General Ledger, Accounts Payable, Accounts Receivable, Human Resources, Payroll, Finance, Hospitality, Management
Education
Bryant & Stratton College - Syracuse North
Accounting
Aimbridge Hospitality September 2013 - Present
White Lodging Services April 2011 - September 2013
GrillSmith Restaurants January 2011 - April 2011
Sage Hospitality Resources December 2008 - December 2010
Crescent Hotels & Resorts September 2007 - December 2008
Commonwealth Hotels May 2005 - September 2007
Winegardner & Hammons June 1999 - May 2005
Skills
Budgets, Customer Service, Hospitality Management, Food & Beverage, Brand Management, Associate Engagement, Analysis, Forecasting, Hospitality Industry, Restaurants, Renovation, Associate Development, Strategic Planning, Profit Maximization, Asset Management, Fun, Hotel Management, Revenue Analysis, Hotels, Hospitality, Resorts
Education
Fort Lewis College 1994 — 1999
Bachelor of Arts (B.A.), Hotel, Motel, and Restaurant Management
Crescent Hotels & Resorts December 2011 - February 2015
Kenny Mango's Coffee August 2004 - February 2011
Madison Academy August 2002 - May 2009
Skills
Public Speaking, Sales, Team Leadership, Marketing, Flexible Schedule, Business Development, Relationship Building, Customer Loyalty, Social Networking
Education
Harding University 1989 — 1993
Bachelor of Arts (BA), Social Sciences and Ministry
Cuyahoga Heights High School
Driven Brands, Inc. January 2014 - Present
Crescent Hotels & Resorts March 2012 - January 2014
GT Inc 2010 - March 2012
ABS Canada March 2011 - February 2012
ASG Financial Corp September 2003 - November 2009
Polar Components 1995 - 2003
Advanced Micro Devices October 1988 - May 1995
Skills
Account Management, Business Systems, New Business Development, Customer Relations, Channel, Sales, Customer Service, Business Development, Management, Direct Sales, Telecom BSS, Marketing Strategy, Sales Management, Sales Operations, Contract Negotiation, CRM, Team Management, Enterprise Software, Management Consulting, Competitive Analysis, Forecasting, Telecommunications, Sales Process, Business Planning, Leadership
Education
Concordia University
MBA, Marketing and Finance
McGill University
B.Sc., Human Genetics
Crescent Hotels & Resorts July 2014 - Present
Hilton Garden Inn Tysons Corner September 2011 - July 2014
Skills
Policy Development, Policy Analysis, Environmental Policy, Data Analysis, Research, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Hotels
Education
George Mason University 2010 — 2015
Bachelor of Arts (B.A.), Global Affairs, Senior
Hard Rock International March 2015 - Present
Remington Hotels June 2011 - March 2015
Crescent Hotels & Resorts 2007 - 2011
American Association for Justice 2006 - 2007
Sutton Place Gourmet/Balducci's 2004 - 2006
UnitedHealthcare March 2000 - February 2004
Sutton Place Gourmet/Balducci's 1994 - 2000
Marriott International 1986 - 1994
Skills
Strategic Human..., Labor Relations, Compensation and..., Risk Management, Mergers & Acquisitions, Employee Relations, Performance Management, Employee Benefits, Human Resources, Employee Engagement, FMLA, HRIS, Onboarding, Organizational..., Succession Planning, New Hire Orientations, Personnel Management, Benefits Administration, HR Policies, Recruiting, Applicant Tracking..., Talent Acquisition, Hiring, Employee Training, Payroll, Employee Handbooks, Hospitality Management, Hospitality Industry, Hotel Management
Education
George Mason University
Bachelor of Arts (B.A.), Human Resources Management
University of Wisconsin-Whitewater
Education
Crescent Hotels & Resorts March 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2012 - October 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - June 2012
Starwood Hotels & Resorts Worldwide, Inc. April 2008 - January 2010
Skills
Hotel Management, Pre-opening, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Front Office, Hospitality, Microsoft Word, Yield Management, Property Management..., Banquets, Food, Guest Service Management, MICROS, Micros, Resorts, Revenue Analysis, Food
Education
East Stroudsburg University of Pennsylvania 2004 — 2007
Bachelors, Hotel, Restaurant, Tourism Management
Crescent Hotels & Resorts March 2008 - Present
Crescent Hotels & Resorts March 2008 - Present
Royal Plaza Hotel February 2008 - Present
P June 2008 - 2014
Chaine des Rotisseurs 2005 - 2014
CFHLA.Org 2006 - 2012
Kessler Collection 1999 - 2008
Skills
Food & Beverage, Culinary Skills, Resorts, Banquets, Hospitality Industry, Hospitality Management, Hotels, Menu Development, Restaurants, Restaurant Management, Catering, Hospitality, Revenue Analysis, Pre-opening, Hotel Management, Food, Fine Dining, Tourism, Micros, Income Statement, Food Service, Cuisine, Gourmet, Culinary Management, Menu Costing, Seafood, Sanitation, Menu Engineering, Pre-opening experience, Labor Control, Banquet Operations, Gastronomy, Food Cost Management, Food Cost Analysis, Food Preparation, Opening Hotels, F&B Management, Food Safety, Wine, Recipes, Mediterranean, New Restaurant Openings, Italian cuisine, F&B Operations, Culinary Education, Recipe Testing, Cooking, French Cuisine, Butchery, Guest Recovery
Education
Bunker Hill Community College
College Bird
New Hampshire College
Holloway Lodging Corporation May 2014 - Present
The SoHo Metropolitan Hotel & Residences February 2013 - May 2014
Crescent Hotels & Resorts March 2012 - February 2013
Skills
Labor Relations, Recruiting
Education
George Brown College 2010 — 2010
Post Graduate Diploma, Human Resources Management
University of Guelph 2005 — 2009
BAH, Philosophy and History
Westat March 2015 - Present
Crescent Hotels & Resorts February 2013 - September 2014
Sweet Escape Bakery February 2011 - January 2013
Health Share International September 2010 - December 2010
Macy's 2008 - 2010
Lord & Taylor March 2007 - October 2008
KROSS Inc. August 2004 - March 2007
National Strategic Gaming Center 2003 - 2003
Skills
Event Planning, Customer Service, Social Media, Event Management, Hospitality, Public Relations, Social Networking, Employee Relations, Strategic HR, Hospitality Industry, Employee Training, Onboarding, Hotels, Hotel Management, Employee Engagement, Talent Management, Hospitality Management, Training, Management, Hiring, Recruiting, Interviews, Leadership, Human Resources, Performance Management, Payroll
Education
The Catholic University of America 2005 — 2007
MA, World Politics
The College of Wooster 2000 — 2004
BA, Political Science
American University 2003 — 2003
Foreign Policy Seminar
Canfield High School 1996 — 2000
Crescent Hotels & Resorts January 2008 - Present
Crescent Hotels & Resorts September 2006 - January 2008
HEI Hotels and Resorts January 2004 - September 2006
Marriott International March 2003 - January 2004
Marriott International July 2002 - March 2003
Skills
Human Resources, Strategic HR, Employee Engagement, Employee Recognition, Employee Training, Employee Opinion Surveys, Employee Relations, HR Policies, Employee Handbooks, Legal Compliance, California Labor Law, EEO, ADA compliance, FMLA, Workers Compensation, Workers' Compensation..., Job Evaluation, Benefits Administration, Employee Benefits, Workforce Planning, Organization &..., Project Coordination, Project Management, International HR, HR Reports, ADP Payroll, Hiring, Training, New Hire Orientations, Deferred Compensation, Labor Relations, Payroll, Applicant Tracking..., Performance Management, HRIS, Recruiting, Property Management..., Onboarding, Leadership, Job Descriptions, Opening Hotels
Education
Eastern Michigan University 1995 — 2000
Bachelor of Science, Hotel & Restaurant Management
Crescent Hotels & Resorts August 2015 - Present
Finish Line November 2014 - August 2015
Finish Line April 2014 - October 2014
Finish Line June 2012 - April 2014
YMCA of Greater Pittsburgh December 2011 - June 2012
Skills
Teaching all ages and..., Fast Learning, Customer Service, Marketing, Public Speaking, Retail, Team Building, Recruiting, Teaching, Teamwork, Community Outreach, Nonprofits, Leadership Development, Inventory Management, Employee Training, Public Relations, Training, Time Management, Customer Satisfaction, Sales, Budgets, Marketing Strategy, Human Resources, Customer Retention, Leadership, Customer Experience, Team Leadership, Management, Outlook, Store Management, Coaching, Hiring, Inventory Control, Loss Prevention, Microsoft Word, Merchandising, Visual Merchandising, Microsoft Excel, Microsoft Office, Profit, Advertising, Supervisory Skills, Business Development, Sales Management, Retail Sales, Interviews
Education
Community College of Allegheny County 2010 — 2012
Associate's degree
Langley high school 2003 — 2006
High School Diploma
Crescent Hotels & Resorts November 2013 - Present
Culinaire 2012 - November 2013
ARAMARK 2010 - 2012
Olshan Hotel Management Inc. 2007 - 2010
Interstate Hotels & Resorts 2005 - 2007
Sodexo USA 2003 - 2005
Skills
Hotels, Hospitality Management, Event Management, Event Planning, Hospitality, Budgets, Food & Beverage, Team Building, Process Scheduler, Customer Service, Public Relations, Strategic Planning, Sports Management, Microsoft Excel, Fundraising, Social Media Marketing, Menu Development, Banquets, Hospitality Industry, Catering, Restaurants, Restaurant Management, Food, Revenue Analysis
Education
University of Maryland Eastern Shore 1996 — 1998
Hotel and Restaurant Management
Howard Community College 1994 — 1996
Health and Physical Education/Fitness/Nutrition
Billy Casper Golf April 2015 - Present
Crescent Hotels & Resorts January 2015 - May 2015
Crescent Hotels & Resorts June 2014 - May 2015
The Mason Inn Conference Center & Hotel August 2013 - December 2013
The Mason Inn Conference Center & Hotel May 2013 - August 2013
Skills
Customer Service..., Compensation & Benefits..., Microsoft Word, Microsoft Excel, Promotional Solutions, Market Research, Maestro, PowerPoint, Process Optimization, Event Management, Corporate Events, Customer Service, Recruiting, Professional..., Committed to..., Customer Satisfaction, Event Planning, Leadership, Management, Microsoft Office, Public Speaking, Social Media, Social Networking, Teamwork, Time Management
Education
George Mason University 2011 — 2015
Bachelor of Science (BS), Tourism and Events Management (Concentration in Hospitality)
Shenandoah Valley Academy 2007 — 2011
Advanced Studies Diploma
Crescent Hotels & Resorts July 2014 - Present
Crescent Hotels & Resorts July 2010 - June 2014
Self Employed April 2007 - May 2010
West Corp. March 2003 - August 2005
Delta Victoria Ocean Pointe Resort November 1999 - March 2002
Metropolitan Hotel 1999 - 1999
Sheraton Gateway Hotel, Toronto 1993 - 1998
Swissôtel Hotels & Resorts 1986 - 1993
Skills
Employee Relations, Recruiting, Performance Management, Customer Service, Human Resources, Hotels, Strategic Planning, Employee Engagement, Hospitality, Benefits Administration, Coaching, Management, Hiring, Leadership Development, Training, Budgets, Public Speaking, Employee Benefits, Change Management, Onboarding, Employee Training, New Hire Orientations
Education
Central College 1981 — 1985
BA, French/Business Admin
Universite de Paris - La Sorbonne 1983 — 1984
Crescent Hotels & Resorts 2015 - Present
TSA Hotel Training Solutions March 2014 - Present
DoubleTree by Hilton Orlando at SeaWorld September 2011 - November 2013
Sheraton National Hotel April 2007 - June 2011
Omni Shoreham Hotel November 2002 - 2007
Roney Palace Beach Resort and Spa 2003 - 2003
Roney Palace Beach Resort and Spa 2003 - 2003
Roney Palace Beach Resort and Spa 2003 - 2003
Colonial Williamsburg Foundation 1999 - 2003
Colonial Williamsburg Foundation 1999 - 2003
Skills
Hospitality Industry, Budgets, Rooms Division, Front Office, Hotel Management, Restaurants, Tourism, Management, Food & Beverage, Building Relationships, Hotels, Banquets, Hospitality Management, P&L, Hospitality, Menu Development, Micros, Employee Relations, Catering, Resorts, Recruiting, Pre-opening, Yield Management, Revenue Analysis, Restaurant Management, Customer Satisfaction, Hiring, Event Management, Food, Fine Dining
Education
Brigham Young University 1978 — 1982
Chungnam National University
BS, Political Science and Government
Pollin Miller Hospitality Strategies, Inc August 2008 - Present
Crescent Hotels & Resorts 2005 - 2007
Interstate Hotels & Resorts 1991 - 2005
MeriStar Hotels & Resorts 1998 - 2002
Skills
Recruiting, Human Resources, Hotel Management, Benefits Administration, Employee Relations, Team Building, Management, Employee Engagement, Hospitality, Performance Management, HRIS, Organizational..., Hospitality Industry, Revenue Analysis, Hospitality Management, Hotels, OnQ, Resorts, Yield Management, Talent Management, Pre-opening, Food & Beverage, Front Office, Budgets, Employee Benefits, Property Management..., Payroll, Rooms Division, Hiring, Lodging, Training, Revenue Forecasting, P&L, Opening Hotels
Education
Davidson College 1968 — 1973
Starwood Hotels & Resorts Worldwide, Inc. November 2014 - Present
Crescent Hotels & Resorts November 2012 - November 2014
Radisson Hotel Los Angeles Airport November 2009 - October 2012
Prosum February 2007 - September 2009
Robert Half International October 2005 - January 2007
Maxim Healthcare Services August 2004 - September 2005
Westin Los Angeles Airport Hotel August 2003 - July 2004
Skills
Talent Acquisition, Technical Recruiting, Temporary Placement, Applicant Tracking..., Recruiting, Account Management, Hotels, Employee Relations, Sourcing, Hospitality, Leadership, Sales, Strategic Planning, Hospitality Industry, Internet Recruiting, Human Resources, New Business Development, Management, Event Planning, Marketing, Business Development, Interviews, Budgets, Training, CRM, Contract Negotiation, Social Networking, Hotel Management, Catering, Hiring
Education
Cornell University 1999 — 2003
Bachelor of Science, Hotel Administration
Crescent Hotels & Resorts August 2012 - Present
Skills
Litigation Management, General Liability, Professional Liability, Coverage Analysis, Insurance, Claims, Commercial Insurance, Casualty, General Insurance, Claims Management, Coverage, Liability, Risk Management, Compliance, Insurance Claims, Property & Casualty..., D&O, Customer Relations, Negotiation, Excel, Settlements, Word, Problem Solving, Strategic Planning, Microsoft Office, PowerPoint, Public Speaking, Commercial Lines, Subrogation, Research, Mentoring, Product Liability, Team Building, Supervisory Skills, Underwriting, Workers Compensation, Workers' Compensation..., Management, Umbrella Insurance, Claims Resolution, Portfolio Management, Contract Negotiation, Excess, Fraud, Financial Modeling, Human Resources, Investments, Enterprise Risk..., Reinsurance, Claim
Education
Centenary College 2005 — 2007
Masters degree
University of Denver 2013 — 2014
Masters of Arts
The Institutes 2007 — 2009
CPCU
The Institutes 2012 — 2013
Associate in Underwriting
Goucher College 2000 — 2003
Bachelor of Arts (B.A.)
Crescent Hotels & Resorts January 2015 - Present
Crescent Hotels & Resorts June 2012 - January 2015
Dana Communications October 2010 - June 2012
Cendyn April 2009 - March 2011
Freelance Web Project Manager/Producer October 2008 - April 2009
The Procaccianti Group June 2007 - October 2008
Benchmark Resorts & Hotels 2003 - June 2007
Benchmark Hospitality @ The Chattanoogan Hotel 2001 - 2003
Benchmark Hospitality @ Lansdowne Resort 1999 - 2001
Benchmark Hospitality @ The Forrestal at Princeton 1995 - 1999
Skills
E-commerce, Online Marketing, Email Marketing, Hospitality Industry, SEO, PPC, Digital Strategy, Google Analytics, WordPress, Google Adwords, Google Webmaster Tools, Budgets, Web Project Management, Facebook, Cross-functional Team..., CSS, User-centered Design, Responsive Design, A/B testing, Google Maps, PHP, MySQL, Mobile Applications, Google+, Budgeting, Team Management, Travel Industry, End User Training, Google Apps, Gmail, Mac OS X, Windows, Presentation Development, Group Presentations, HTML5, HTML/XML, ASP, Relational Databases, Online Hotel Booking..., Volusion, Online Shopping Carts, Revenue Management, Hotel Reservations, Mobile Internet, Twitter, Social Media Development, Social Media Monitoring, Revenue Analysis, Advertising, Social Media Marketing
Education
Johnson and Wales University 1990 — 1992
Associate's Degree, Culinary Arts
Johnson and Wales University 1992 — 1994
BS, Foodservice Management
New York University 2013 — 2015
Certificate, Digital Media Marketing
The New School 2013 — 2015
Certificate, Graphic and Digital Design
Cornell University 2008 — 2008
Certificate, Hospitality Marketing
Rhode Island School of Design 2008 — 2009
Continuing Education, Web Design + Development
ProSolutions April 2013 - Present
~ November 2012 - Present
Crescent Hotels & Resorts June 2011 - November 2012
Waterford Hotel Group January 2010 - June 2011
Newport Hotel Group September 2009 - December 2009
White Lodging Services November 2006 - August 2009
Waterford Hotel Group May 2003 - October 2006
Hyatt Regency Princeton August 2001 - May 2003
Grand Hyatt Washington 2000 - 2001
Skills
Yield Management, Hotel Management, Hotels, Hospitality Management, Revenue Analysis, Marketing, Hospitality Industry, Event Planning, Catering, Leadership, Management, Sales, Training, Hospitality
Education
Johnson & Wales University 1997 — 2000
Bachelors, Hospitality Sales and Meeting Management
Northampton High School 1993 — 1997
Crescent Hotels & Resorts July 2015 - Present
Driftwood Hospitality Management January 2015 - June 2015
The Procaccianti Group August 2009 - January 2015
InterContinental Hotels Group January 2009 - April 2009
Mandarin Oriental Hotel Group January 2004 - September 2008
Swissôtel Hotels & Resorts August 2002 - January 2004
Skills
Pre-opening, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Hospitality, Rooms Division, Yield Management, Tourism, Hiring, Lodging, HACCP, Training, Resorts, Sanitation, Inventory Management, Management, Micros, Meeting Planning, Menu Development, Event Management, Front Office, Cost Control, Cooking, Employee Relations, Forecasting, Team Building, Food Safety, Revenue Analysis, Banquets, Delphi, Leadership, Food & Beverage, Customer Satisfaction, Catering, Customer Service, Purchasing, Convention Services, Income Statement, Restaurants, Guest Service Management, Event Planning, Property Management..., Process Scheduler, Food, Budgets, OnQ, Contract Negotiation, Pre-opening experience, Operations Management
Education
Auburn University
Bachelor of Science, Hotel and Restaurant Management
Townsend Hotel September 2013 - Present
Crescent Hotels & Resorts October 2012 - September 2013
Livenation, The Fillmore, Detroit April 2011 - August 2012
S.A.F.E. Management at Ford Field January 2011 - August 2011
Walt Disney World August 2010 - January 2011
Emerald City Designs May 2009 - August 2009
Skills
Event Management, Event Planning, Customer Service, Time Management, Hospitality, PowerPoint, Social Media, Social Networking, Food, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Hotels, Process Scheduler, Sports Management, Sports, Outlook, sales, catering, Boutique Hotels, Detailed Organization, Corporate Events, Event Producing, Events Organisation, Catering, Sales, Hospitality Management, Marketing, Hospitality Industry, Meeting Planning, Food & Beverage, Leadership
Education
Central Michigan University 2006 — 2011
B.A.A., Event Management/Hospitality Administration
International College of Management, Sydney, Austrailia 2009 — 2009
Study Abroad, Event Management/Hospitality Administration
Omni Hotels & Resorts September 2015 - Present
Omni Hotels & Resorts September 2013 - September 2015
The Procaccianti Group October 2011 - September 2013
Crescent Hotels & Resorts January 2011 - October 2011
Crescent Hotels & Resorts January 2008 - January 2011
HEI Hotels & Resorts 2006 - 2008
HEI Hotels & Resorts 2005 - 2006
Hyatt Hotels Corporation 2003 - 2005
Skills
Hospitality Management, Hotel Management, Hospitality Industry, OnQ, Food & Beverage, Hospitality, Revenue Analysis, Pre-opening, Hotels, Resorts, Banquets, Front Office, Yield Management, Property Management..., Guest Service Management, Fine Dining, Event Management, Rooms Division..., Banquet Operations, Micros, Pre-opening experience
Education
University of Massachusetts at Amherst - Isenberg School of Management 1999 — 2002
Bachelor of Science, Hospitality & Tourism Management
Crescent Hotels & Resorts September 2013 - March 2015
JW Marriott / The Ritz-Carlton September 2012 - September 2013
Marriott International November 2011 - September 2013
Independant Hospitality Consultant February 2011 - October 2011
HEI Hotels & Resorts August 2007 - November 2010
Sheraton Gateway January 2006 - July 2007
Omni Hotels 2003 - 2006
SunCruz casinos 2001 - 2003
Flamingo Hilton Laughlin 1992 - 1996
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hospitality, Hotel Management, Hospitality Management, Front Office, Yield Management, Food & Beverage, Sales, Pre-opening, Resorts, Customer Satisfaction, Marketing, Tourism, Rooms Division, Property Management..., Meeting Planning, Banquets, OnQ, Convention Services, Event Management, Catering, Restaurants, Management, Customer Service, Budgets
Education
California State University-Long Beach
Business / Recreation
Crescent Hotels & Resorts September 2015 - Present
Invitation Homes October 2013 - September 2015
Remington Hotels June 2010 - June 2013
Sunstone Hotels October 1996 - June 2010
Vista Host, Inc March 1981 - October 1996
Skills
Hotels, Hospitality Management, Management, Revenue Analysis, Hotel Management, Sales Management, Hospitality Industry, Resorts, Yield Management, Hospitality, Front Office, Food & Beverage, Restaurants, Pre-opening, Profit, Rooms Division, OnQ, Catering, Restaurant Management, Customer Satisfaction, Forecasting, Convention Services, Sales, Leadership, Operations Management, Budgets, Lodging, Opening Hotels, Micros, Banquets, Income Statement, Guest Service Management, Property Management..., Meeting Planning, Pre-opening experience, Menu Development, Rooms Division..., Hotel Booking, Banquet Operations, Guest Recovery, F&B Operations, Tourism, Culinary Skills, Delphi, Revenue Forecasting, Hotel Administration, Menu Engineering, Concierge Services, Boutique Hotels, Opera
Education
Eastern Kentucky University
BS, Mathematics & Business
Eastern Kentucky University - Math & Business Degree
Bachelor of Science (BS), Mathematics / Business
Crescent Hotels & Resorts August 2011 - January 2013
Omni Hotels June 2008 - December 2010
Omni Shoreham Hotel June 2008 - November 2010
Washington DC Hotel Association 2009 - 2010
InterContinental Hotels Group December 2002 - June 2008
IHG 1984 - 2008
IHG Crowne Plaza Times Square July 2002 - September 2007
Intercontinental Hotels 2002 - 2007
Skills
Banquets, Hotels, Fundraising, Tourism, Food & Beverage, Time Management, Meeting Planning, Pre-opening, Catering, Yield Management, Hospitality Industry, Restaurant Management, Hospitality, Resorts, Staff Development, Sales, Hotel Management, Hospitality Management, Menu Development, Rooms Division, Training, Front Office, Revenue Analysis, Forecasting, Restaurants, Hotel Booking, Property Management..., Guest Service Management, Lodging, Micros, Opera, Opening Hotels, Fine Dining, Leisure, Leadership, Convention Services, Hiring, Culinary Skills, Banquet Operations, Cuisine, OnQ, Revenue Forecasting, P&L, Pre-opening experience, Rooms Division..., Wine, Food, Delphi
Education
Fordham University 1997 — 1999
Doctorate, Educational Administration
Seattle University 1988 — 1991
MA Educational Admin, Educational Leadership
University of New Hampshire -- Peter T. Paul College of Business and Economics 1975 — 1975
BS Hotel Admin, Hotel Admin
Crescent Hotels & Resorts February 2014 - Present
Inova Health System September 2010 - February 2014
Hilton Memphis 2004 - 2009
Hilton Worldwide 1994 - 2009
Doubletree Anaheim Orange September 2001 - August 2002
Hilton San Diego Resort July 1998 - July 2001
Hilton Chicago & Towers October 1996 - July 1998
Hilton Anchorage August 1994 - October 1996
Skills
Forecasting, Accounting, Management, Financial Reporting, Financial Analysis, Budgets, Variance Analysis, Managerial Finance, General Ledger, Internal Controls, Cash Flow, Microsoft Excel, Finance, Financial Forecasting, Account Reconciliation
Education
Marymount University 1983 — 1987
BBA, Finance
Golden Gate University
Crescent Hotels & Resorts February 2014 - Present
Hilton Columbus/Polaris March 2008 - Present
Remington Hotels September 2006 - March 2008
Columbus Hospitality May 1999 - September 2006
Westin Hotels 1997 - 1999
Skills
Hospitality, Marketing Strategy, Employer Branding, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Front Office, Property Management..., Micros, Menu Development, Rooms Division, Yield Management, Guest Service Management, Employee Relations, Fine Dining, Restaurant Management, Customer Satisfaction, Tourism, Budgets, Event Management, Food, Food Service, Pre-opening experience, Culinary Skills, Cuisine, OnQ, Opera, Cooking, Hiring, Wine, Cost Control
Education
Columbus College of Art & Design 1994 — 1996
Fine Arts
Crescent Hotels & Resorts September 2010 - Present
City of Houston August 2006 - September 2010
Hilton Houston Post Oak July 2003 - August 2005
Doubletree Hotel Nashville November 2001 - July 2003
Hilton Pittsburgh & Towers 2000 - 2002
Westin William Penn - Pittsburgh 1997 - 2000
Grand Traverse Resort and Spa 1997 - 1999
Hyatt Hotels Corporation 1994 - 1996
Skills
Meeting Planning, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Resorts, Catering, Hotel Management, Hospitality, Food & Beverage, Management, Yield Management, Leadership, Pre-opening
Education
University of Michigan 1987 — 1989
Eastern Kentucky University 1985 — 1987
Perdido Beach Resort March 2015 - Present
Crescent Hotels & Resorts January 2012 - March 2015
Mckibbon Hotels July 2011 - January 2012
Grand Hotel Marriott Resort, Golf Club & Spa June 2003 - September 2010
PCH Hotels & Resorts August 2005 - July 2006
PCH Hotels & Resorts August 2004 - July 2005
Grand Hotel Marriott Resort, Golf Club & Spa June 2002 - August 2004
Skills
Creative Strategy, Pre-opening, Hotels, Hospitality Management, Team Leadership, Process Scheduler, Resorts, Catering, Market Research, Event Management, Project Planning, Front Office, Revenue Analysis, Yield Management, Property Management..., Marketing, Training, Hospitality, Sales
Education
University of South Alabama 2000 — 2004
BS, Business Administration/Marketing
Carson-Newman University 1998 — 2000
BA, Business Administration/Marketing
Amerilodge Group February 2015 - Present
Crescent Hotels & Resorts January 2010 - February 2015
McCamly Plaza Hotel September 2008 - January 2010
Marriott Detroit Metro Airport (HEI Hospitality) July 2007 - September 2008
Westin Southfield – Detroit (HEI Hospitality, Pyramid Advisors) July 2006 - July 2007
Detroit Marriott at the Renaissance Center (Marriott International) October 2005 - July 2006
Crowne Plaza Hotel @ Detroit Metro Airport (Columbia Sussex) January 2001 - June 2003
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Yield Management, Resorts, Food & Beverage, Pre-opening, Meeting Planning, Catering
Education
Kalamazoo Valley Community College
Associate of Arts (AA)
Detroit Marriott Livonia September 2008 - Present
Crescent Hotels & Resorts 2008 - Present
The Dearborn Inn, A Marriott Hotel September 2007 - September 2008
Marriott, International, Great Lakes Regional Sales Office June 2005 - September 2007
Skills
Hospitality Management, Hotels, Hotel Management, Meeting Planning, Catering, Revenue Cycle Management, New Business Development, Business Analysis, Strategic Planning, Market Analysis, Event Planning, Front Office, Trade Shows, Sales, Yield Management, Banquets, Property Management..., Pre-opening, Leadership, OnQ
Education
Michigan State University 1981 — 1985
Bachelor of Arts (B.A.), Telecommunications Management
Aimbridge Hospitality March 2015 - Present
B in the Walt Disney World July 2011 - March 2015
Crescent Hotels & Resorts July 2011 - October 2014
The Procaccianti Group May 2010 - July 2011
Tourico Holidays May 2008 - April 2010
Fontainebleau Miami Beach August 2005 - May 2008
Turnberry Ltd. September 2002 - September 2005
Skills
Customer Service, Customer Satisfaction, Operations Management, Opera, Microsoft Office, Micros, M3, Customer Support, MARSHA, FOSSE, Opening Hotels, Front Office, Front Office Development, Hotels, Hospitality Management, Hotel Management, Inventory Management, Coaching, Leadership, Resorts, Hospitality Industry, Hotel Booking, Property Management..., Rooms Division, Delphi, Hospitality, Convention Services, OnQ, Pre-opening, Guest Service Management, Yield Management, Pre-opening experience, Tourism, Hiring, Lodging, Cost Control, Rooms Division..., Revenue Forecasting, Guest Recovery, Hotel Administration, Reservation, Tour Operators, Revenue Analysis, Leisure, Concierge Services, Leisure Travel, Travel Management, Up-selling, Online Travel, HotSOS
Education
Florida International University 2002 — 2006
Bachelors, Hospitality Management
Crescent Hotels & Resorts August 2014 - Present
Holiday Inn Buffalo Amherst May 2012 - August 2014
Merani Hotel Group March 2010 - May 2012
Hotel Niagara by Amidee October 2008 - August 2010
Buffalo Niagara Marriott March 1983 - April 2008
Skills
Hotels, Customer Service, Hotel Management, Management, Hospitality Industry, Catering, Hospitality, Convention Services, Resorts, Menu Development, Hospitality Management, Front Office, Food & Beverage, Sales, Culinary Skills, Revenue Analysis, Trade Shows, Meeting Planning, Micros, Banquets, Event Management, Restaurants, Yield Management, Pre-opening, Tourism, OnQ
Education
Canisius College 1995 — 2004
BS, Business Management
Crescent Hotels & Resorts January 2013 - Present
Crestline Hotels & Resorts August 2010 - December 2012
Crestline Hotels & Resorts July 2009 - September 2010
Skills
Hospitality, Banquets, Hospitality Management, Hotel Management, Hotels
Education
James Madison University 2005 — 2009
BBA, Hospitality and Tourism Management
MAC Meetings & Events April 2015 - Present
The Lutheran Church Missouri Synod July 2013 - April 2015
Crescent Hotels & Resorts October 2011 - July 2013
GFI Digital October 2009 - October 2010
Maritz Travel Company June 2002 - September 2009
Skills
Account Management, Meeting Planning, Corporate Events, Trade Shows, Event Management, Incentive Travel, Incentive Programs, Managing Meetings, Organizing Meetings, Hotels, Catering, Incentives, Sales, Event Planning, Customer Service
Education
Fox Sr. High School 1987 — 1990
Concordia University-Wisconsin
Bachelor's Degree, Business Management and Human Resources
Fontebonne
Business Classes
Marriott International 2012 - Present
Crescent Hotels & Resorts September 2008 - January 2013
Sunny Brook Country Club March 2008 - August 2008
The Inn at St. John's April 2007 - August 2007
Skills
Hotels, Banquets, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotel Management, Hospitality, Food & Beverage, Resorts, Catering, Front Office, Pre-opening, Tourism, Menu Development, Micros, Convention Services, Meeting Planning, Yield Management, Event Management
Education
Grand Valley State University 2004 — 2008
bachelor's, Hospitality and Tourism
Rosewood Mansion on Turtle Creek April 2015 - Present
Crescent Hotels & Resorts January 2011 - April 2015
Extended Stay Hotels August 2009 - January 2011
Hyatt Regency Milwaukee August 2008 - July 2009
Noble Investment Group 2008 - 2009
Hyatt Regency Milwaukee August 2007 - August 2008
Hyatt Regency Milwaukee September 2006 - August 2007
Hyatt Regency Milwaukee February 2006 - September 2006
Hyatt Regency Windwatch February 2005 - February 2006
Skills
Hotel Management, Hospitality Management, Front Office, Hotels, Hospitality, Hospitality Industry, Guest Service, Guest Satisfaction, Customer Service, Hiring, Employee Relations, Rooms Division, Scheduling, Customer Relations, Coaching, Opera, Supervisory Skills, Problem Solving, Team Building, Customer Satisfaction, Administration, Word, Excel, Microsoft Office, Staff Training, Promotions, OnQ, Pre-opening, Resorts
Education
LIU Post 2004 — 2006
BS, Childhood Education
The Watergate Hotel June 2015 - Present
Starwood, The Fairfax Embassy Row, Washington DC 2009 - Present
Crescent Hotels & Resorts 2006 - 2009
B.F. Saul Hotel Division 2003 - 2006
Skills
Revenue Analysis, Hotel Management, Yield Management, Hospitality Industry, Hospitality Management, Hotels, Resorts, Restaurants, Food & Beverage, Catering, Hospitality, Customer Service, Sales, Rooms Division, Team Building, Micros, Banquets, Pre-opening, Convention Services, OnQ, Property Management...
Education
American University
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Adelman Travel May 2015 - Present
Milwaukee Area Technical College January 2014 - Present
Inn Development & Management November 2013 - Present
Marian University of Fond du Lac January 2013 - Present
Radisson May 2013 - November 2013
Bryant & Stratton College January 2013 - May 2013
Doubletree Hotel April 2011 - March 2013
Raymond Management Company May 2010 - May 2011
Aimbridge Hospitality November 2009 - May 2010
Crescent Hotels & Resorts June 2007 - November 2009
Skills
Hospitality, Customer Service, Hotels, Budgets, Hospitality Management, Leadership, Hospitality Industry, Time Management, Accounts Payable, Human Resources, Microsoft Office, Accounting, Revenue Analysis, Front Office, Budgeting, Public Speaking, Marketing, Hiring, Property Management..., Microsoft Excel, Outlook, Inventory Management, Access, Process Scheduler, Administration, Avid, Customer Relations, Problem Solving, Scheduling, Excel, University Teaching, Curriculum Design, Accounts Receivable, Event Planning, Employee Training, Sales
Education
Cardinal Stritch University 2007 — 2009
MBA, Business Administration
Xavier University 2000 — 2004
B.A., Communications
St. Ignatius College Prep 1996 — 2000
High School, Honors High School Diploma
Crescent Hotels & Resorts February 2014 - Present
Crescent Hotels & Resorts June 2013 - February 2014
Westin Beach Resort & Spa/Sheraton Ft. Lauderdale Beach Hotel July 2012 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - July 2012
Starwood Hotels & Resorts Worldwide, Inc. September 2008 - February 2010
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - October 2008
Skills
Team Building, Hotels, Front Office, Hospitality Management, Resorts, Hotel Management, Guest Satisfaction, Accounting, Balance Sheet, Account Reconciliation, General Ledger, Productivity, revenue management, Group Billing, Credit Analysis, Revenue Analysis, Customer Satisfaction, Micros, Yield Management, Pre-opening, Budgets, Property Management..., Hospitality, Banquets, Food & Beverage, Guest Service Management, Opening Hotels, Lodging, Hotel Booking, Concierge Services, Hospitality Industry, Rooms Division, Management, MICROS
Education
Florida International University 2003 — 2006
Bachelors, Hospitality Management - Hotels
Crescent Hotels & Resorts June 2015 - Present
DoubleTree by Hilton October 2011 - Present
Melia Atlanta 2010 - 2011
Omni Cnn Center August 2005 - 2010
Skills
Rooms Division, Front Office, Revenue Analysis, Pre-opening, Hospitality Management, Hotels, Hotel Management, Property Management..., Yield Management, Hospitality Industry, Convention Services, Hotel Booking, Lodging, OnQ, Resorts, Opening Hotels, Guest Service Management, Micros, Revenue Forecasting, Hospitality
Education
Georgia State University 1994 — 1996
BA, Hospitality Administration
Young Harris College 1993 — 1994
StepStone Hospitality August 2013 - Present
TPG August 2011 - August 2013
Crescent Hotels & Resorts October 2007 - August 2011
Wyndham Worldwide September 2005 - October 2007
Merritt Hospitality June 2003 - June 2006
Bristol hotels & Resport 1995 - 2001
Skills
Revenue Analysis, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Yield Management, Food & Beverage, Front Office, OnQ, Pre-opening, Catering, Property Management..., Rooms Division, Training, Opening Hotels, Lodging, Forecasting, Budgets, Banquets
Education
Bridgewater State University 1986 — 1988
Aeronautics/Aviation/Aerospace Science and Technology, General
Hilton London Ontario January 2001 - November 2013
Crescent Hotels & Resorts October 2011 - November 2012
Ivanhoe Cambridge 2000 - 2001
Royal Host Inc. 1997 - 2000
Skills
Accounting, Forecasting, Financial Reporting, Accounts Payable, Budgets, Accounts Receivable, Account Reconciliation, Payroll, Revenue Analysis, Hospitality Industry, Hotels, Bookkeeping, Hospitality, General Ledger, Accruals, Fixed Assets, Cash Flow, Internal Controls, Microsoft Excel, Auditing, Income Statement, Managerial Finance, P&L, Variance Analysis, Financial Accounting, Financial Statements, GAAP
Education
Certified General Accountants of Ontario
Lakehead University 1998 — 1999
Bachelor of Administration, Accounting
Lambton College 1994 — 1997
Business Administration Diploma, Accounting
Crescent Hotels & Resorts May 2010 - Present
Marriott International 2005 - 2010
Skills
Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Resorts, Hotel Management, Meeting Planning, Tourism, Front Office, Food & Beverage, Catering, Trade Shows, Event Management, Event Planning, Sales Management, Sales, Hotel Booking, Account Management, Customer Service, Yield Management, Pre-opening, Property Management..., Rooms Division, Leisure, Opening Hotels, OnQ, Banquets, Restaurants
Education
Michigan State University 1985 — 1989
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication, Honors
West Bloomfield High School
Graduated
Crescent Hotels & Resorts 2007 - Present
NLPS BOE 2013 - Present
City of New London 2012 - Present
Hilton Mystic 2001 - March 2014
Skills
Hospitality Management, Revenue Analysis, Hotels, Pre-opening, Hospitality, Banquets, Front Office, Hospitality Industry, Catering, Micros, Food, Property Management..., Yield Management, Forecasting, Income Statement, Customer Service, Restaurants, OnQ, Employee Training, Budgets, Hotel Management, Resorts, Customer Satisfaction, Food & Beverage, Rooms Division, Food Service
Education
Eastern Connecticut State University
Bachelor of Science (B.S.), Accounting and Finance
Keene State College
Bachelor of Arts (B.A.), Performance Management
Crescent Hotels & Resorts June 2014 - Present
Skills
Green Building, Energy Efficiency, Performance Management, Energy Audits, Green, Construction, Renewable Energy, Sustainability, Fundraising
Education
Fullerton College
Business Admin
Crescent Hotels & Resorts Licensed Massage TherapistThe Grand SpaMay 2003 - March 2005
Dynamex, Inc September 1997 - January 2001
Education
Manhattan College 1993 — 1997
BA, Biology
Crescent Hotels & Resorts April 2011 - Present
McKibbon Hotel Management September 2006 - January 2011
Education
Bishop State Community College 2005 — 2007
Medcom Carolinas May 2013 - Present
Crescent Hotels & Resorts January 2012 - January 2013
Skills
Contract Negotiation, Sales, Customer Service, Budgets, Hospitality, Customer Satisfaction, Event Management, Negotiation, Event Planning, Strategic Planning
Education
East Carolina University
Crescent Hotels & Resorts February 2011 - Present
Hilton Polaris May 2008 - March 2015
Crowne Plaza &Lofts Hotel Downtown Columbus Ohio / Columbus Hospitality August 1999 - May 2008
Skills
Accounting, Internal Controls, Budgets, IFRS, GAAP, Financial Statements, Accounts Receivable, Forecasting, Payroll, General Ledger, Financial Reporting, Account Reconciliation, Hotel Management, Hospitality Industry, Hospitality Management, Revenue Analysis, P&L
Education
Otterbein College 1984 — 1987
Bachelor of Education (B.Ed.), Health and Physical Education/Fitness
The Ohio State University 1983 — 1984
Education
Ohio Dominican University 1982 — 1983
Special Education and Teaching
Columbus State Community College
Continuing Education/Accounting
Crescent Hotels & Resorts June 2014 - Present
Crescent Hotels & Resorts June 2014 - Present
Wyndham Garden Hotel Newark Airport April 2006 - Present
Amsterdam Hospitality September 1999 - April 2006
Hotel Bab Mansour June 1993 - September 1999
Skills
Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality, Resorts, Front Office, Yield Management, Food & Beverage, Banquets, Property Management..., Tourism, Convention Services, OnQ
Education
Hudson County Community College 2006 — 2008
Associate's degree, Hospitality Administration/Management
Crescent Hotels & Resorts July 2012 - Present
Marriott International February 2009 - October 2011
Marriott International December 2005 - February 2009
Skills
Developing business..., Change Management, Customer Service, Customer Satisfaction, Problem Solving, Organization, Oral & Written..., Motivation, Financial Accounting, Employee Engagement, Sales, Revenue & Profit Growth
Education
Bridgewater College
Bachelor of Science (B.S.), Business Administration and Management, General
Crescent Hotels & Resorts August 2012 - Present
Drury Hotels July 2001 - August 2012
Education
McKendree University
Crescent Hotels & Resorts August 2012 - Present
Hampton August 2012 - Present
Hampton October 2011 - August 2012
Skills
Sales & Marketing..., International Sales, Corporate Events
Education
Miami Dade College 2001 — 2003
Associate's degree, Early Childhood Education and Teaching
Miami Springs Senior High 1998 — 2001
TradeWinds Island Resorts 2014 - 2015
Crescent Hotels & Resorts 2007 - 2012
Florida Chemical 1998 - 2001
Education
Emory University 2007 — 2010
Bachelor’s Degree
National Academy of Sports Medicine
Certificate
Crescent Hotels & Resorts September 2015 - Present
Education
George Mason University 2012 — 2015
Tourism & Events Management, B.S., Event Management
Northern Virginia Community College 2008 — 2009
Associate of Science (A.S.), Business Administration
Crescent Hotels & Resorts May 2013 - Present
Interstate Hotels & Resorts April 2012 - May 2013
Surrey Hotel March 2007 - April 2012
A to Z Painting 2006 - 2012
Interstate Hotels & Resorts February 2002 - April 2006
Skills
Banquets, Catering, Management, Team Building, Training, Banquet Event Orders, MICROS, CITY, Food & Beverage, Customer Service, Hospitality Industry, Bartending, Painting, Maintenance & Repair, Leadership, personable, TIPS Certified, Problem Solving, Restaurant Management, guest relations, Time Management, Ultipro, bellman, room service
Education
Indiana University of Pennsylvania
Certificate
Sto-Rocks High School
High School Diploma