Crestline Hotels & Resorts
Industry: Hospitality company
DescriptionCrestline Hotels & Resorts, Inc. is an independent hospitality management company headquartered in Fairfax, Virginia, United States. Founded in 2000, the company currently manages 47 hotels, resorts and conference and convention centers with nearly 8,500 rooms in 11 states and the District of Columbia. Headquarters: Fairfax, Virginia, United States Founded: 2000, Fairfax, Virginia, United States Subsidiaries: Stormont Trice Management Corp, Atlanta Marriott Gwinnett Place GA, The Type of business: Privately held company
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Crestline Hotels & Resorts Employees
Crestline Hotels & Resorts June 2014 - Present
Chicago Hilton Indian Lakes Resort May 2013 - June 2014
Embassy Suites for Hilton October 2009 - June 2014
DICK'S Sporting Goods October 2007 - October 2009
Tan - Tar - A Resort May 2009 - August 2009
RA Sushi Bar Restaurant October 2006 - October 2008
Kona Grill October 2006 - October 2008
Glen Oak Country Club May 1997 - September 2005
Mitutoyo America Corporation December 2002 - December 2002
Vector Marketing June 2002 - August 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Photoshop, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, transportation, Directions, Hospitality, Hotels
Education
Northern Illinois University 2007 — 2009
Bachelor's degree, Hospitality Administration/Management
College of DuPage 2005 — 2007
Associate's Degree, General Studies, 3.2./ 4
Michigan State University 2002 — 2005
Claire Goodwin Digital Marketing January 2014 - Present
The Lonely School May 2012 - February 2013
Donohoe Hospitality Services October 2008 - April 2012
Crestline Hotels & Resorts 1998 - June 2007
Skills
WordPress, Website Development, SEO, Online Marketing, Hospitality Industry, Digital Marketing, Hotel Management, Web Content Management, Brand Alignment, Author, Hospitality, Yield Management, Budgets, Marketing, Event Management, Revenue Analysis, Sales Management, Contract Negotiation, Event Planning, Hospitality Management, Customer Satisfaction
Education
University of California, Berkeley
B.S., Business Administration (Marketing, Finance)
Georgetown University 2013 — 2013
Digital Marketing Certification Program, Online Marketing
Bethesda-Chevy Chase High School
Marriott International June 2008 - Present
Marriott International February 2010 - June 2011
Crestline Hotels & Resorts 1999 - 2008
Skills
Franchising, Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Pre-opening, Yield Management, Front Office, Food & Beverage, Budgets, Forecasting, Restaurants
Education
Cornell University 1981 — 1985
BS, Hotel Management
Cardinal O'Hara HS 1977 — 1981
Penske Truck Leasing November 2014 - Present
Penske Truck Leasing May 2013 - November 2014
Davidson Hotels & Resorts February 2012 - May 2013
Crestline Hotels & Resorts 2007 - 2012
Crestline Hotels May 2007 - August 2007
Crestline Hotels May 2007 - August 2007
Skills
Advertising, Hotels, Restaurants, Hospitality Industry, Guest Service, Customer Service, Hospitality Management, Sales, Forecasting, Micros, Hospitality, Food, Food, Customer Satisfaction, Hotel Management, Event Planning, Restaurant Management, Marketing, Guest Service Management, Sales Management, Leadership, Time Management, Management
Education
Clarion University of Pennsylvania 2006 — 2010
BSBA, Marketing
Montville Township Public High School 2002 — 2006
TechServe Alliance February 2014 - Present
Crestline Hotels & Resorts July 2010 - February 2014
Freelance Writer September 2012 - January 2014
Assistant to Logan Ward April 2013 - September 2013
Broadside August 2012 - December 2012
Cox Farms September 2004 - November 2009
Skills
Writing, Social Media, Customer Service, WordPress, Project Management, Creative Writing, Creative Nonfiction..., Video Editing, Journalism, Graphic Design, Storytelling, Editing, AP Style, Copy Editing, Photoshop, Proofreading, HTML emails
Education
University of Arizona 2015 — 2018
Master's Degree
George Mason University 2008 — 2012
Bachelor's Degree, Anthropology, Graduated
Rj Reynolds Company March 2015 - Present
Atlanta Marriott Buckhead Hotel & Conference Center September 2014 - March 2015
Sonesta Hotels January 2014 - September 2014
Sonesta Hotels May 2013 - January 2014
Crestline Hotels & Resorts June 2011 - May 2013
Hilton 2009 - 2011
Ocean Properties January 2009 - December 2009
Target March 2007 - November 2007
Skills
Corporate Events, Catering, Hospitality, Hotels, Hospitality Industry, Wedding Planning, Resorts, Event Management, Menu Development, Event Planning, Contract Negotiation, Convention Services, Meeting Planning, Sales, Trade Shows
Education
Florida State University 2003 — 2007
Bachelor of Arts (B.A.), Fashion Merchandising
Hilton Worldwide, DoubleTree by Hilton Denver - Stapleton North January 2015 - Present
Hilton Worldwide, The Inn at Penn November 2013 - January 2015
Water Works Restaurant & Lounge January 2012 - September 2013
Water Works Restaurant & Lounge August 2009 - September 2013
Crestline Hotels & Resorts March 2008 - August 2009
Skills
Menu Development, Microsoft Office, Customer Service, Social Media Marketing, Online Marketing, SEO, Online Advertising, Digital Media, Web Design, Food & Beverage, Hospitality, Catering, Hospitality Management, Meeting Planning, Hospitality Industry, Banquets, POS, Caterease, Event Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Marketing, Email Marketing, Small Business, Restaurants, Restaurant Management, Event Planning
Education
Frostburg State University 2007 — 2009
Bachelor of Science, Business Administration/Small Bussiness - Entrepeneurship
West Virginia University 2005 — 2007
Small Business/Entrepreneurship
Burlington Coat Factory September 2013 - Present
Chattahoochee Technical College 2013 - Present
Care.com March 2011 - Present
Crestline Hotels & Resorts April 2013 - August 2013
Emory Conference Center April 2013 - July 2013
Barnes & Noble August 2012 - October 2012
Skills
Hand Drafting, AutoCAD, Photoshop, Revit, Secretarial Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Interior Architecture, Interior Design, Organizational..., Christian Leadership, Organizational...
Education
Chattahoochee Technical College 2012 — 2014
Associates of Applied Science, Interiors, Interior-Architecture
Georgia Highlands College 2011 — 2012
Interior Design
SRG Global, Inc. February 2014 - Present
SRG Global, Inc. November 2009 - February 2014
ZANINI AUTO GRUP, S.A. 2002 - November 2009
Crestline Hotels & Resorts June 2002 - September 2003
Faurecia August 1998 - September 2000
Skills
Negotiation, Automotive, Sales, Project Management, New Business Development, Engineering, Strategy, Lean Manufacturing, Business Strategy
Education
IESE Business School - University of Navarra 2000 — 2002
MBA
Ecole nationale d'Ingénieurs de Metz 1996 — 1997
Ingenieur
Universitat Politècnica de València (UPV) 1991 — 1997
Ingeniero Superior Industrial, Mecanica
Hilton Worldwide March 2014 - Present
Hilton Garden Inn August 2012 - March 2014
White Lodging Services May 2011 - August 2012
Hilton Garden Inn San Francisco Airport March 2012 - April 2012
Crestline Hotels & Resorts August 2006 - May 2011
Hilton Garden Inn Blacksburg August 2009 - September 2009
Skills
Hospitality Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Food & Beverage, Revenue Analysis, Pre-opening, Resorts, Restaurants, Catering, Banquets, Yield Management, Front Office, OnQ, Property Management..., Opening Hotels, Micros, Rooms Division
Education
Cornell University 2014 — 2014
Certificate, Hotel Real Estate Investment and Asset Management, Real Estate Development
University of North Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Finance, General
American hotel and lodging association 2013 — 2013
Certified Hotel Administrator, (CHA)
American hotel and lodging association 2013 — 2013
Certified Hotel Revenue Manager, (CHRM)
American Hotel and Lodging Association
Certified Rooms Division Executive, (CRDE)
Georgia Institute of Technology August 2012 - Present
Deloitte May 2015 - August 2015
SunTrust January 2015 - April 2015
Crestline Hotels & Resorts May 2013 - August 2013
Crestline Hotels & Resorts June 2013 - June 2013
Skills
PowerPoint, MySQL, Hootsuite, Facebook Marketing, Tumblr, Instagram, Twitter, Social Media, Pinterest, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Time Management, Delphi, Passkey, Epitome
Education
Georgia Tech 2012 — 2016
Bachelor of Science (BS), Business Administration and Management, Information Technology, 3.8 overall; 3.88 in major
Dalton High School 2008 — 2012
4.77 Weighted GPA and 3.92 unweighted GPA
InterContinental Hotels Group April 2012 - Present
PAR Springer Miller Systems November 2005 - July 2011
Intercontinental Hotels January 2008 - January 2009
Micros (Fidelio Technologies) November 2004 - November 2005
Crestline Hotels & Resorts 2002 - 2005
Nantahala Village March 1986 - January 2000
Skills
Property Management..., Marketing Strategy, Hotels, Software Documentation, Front Office, POS, Software Development, E-commerce, Integration, Team Leadership, Software Implementation, Business Analysis, Budgets, Sales, Product Management, User Acceptance Testing, Requirements Analysis, Software Project..., Resorts, SQL, Scrum, Project Management, XML, Software Quality..., SDLC, Management, Competitive Analysis, Troubleshooting, Revenue Analysis
Education
Southwestern Community College 1998 — 2000
AAS, Information Systems
Berea College 1989 — 1993
BS, Business Administration
Sonesta Hotels June 2013 - Present
Crestline Hotels & Resorts January 2000 - May 2013
Crestline Hotels & Resorts January 2008 - March 2011
Gwinnett Place Marriott October 1996 - December 1999
Gwinnett Place Marriott October 1995 - October 1996
Gwinnett Place Marriott October 1990 - October 1995
Skills
Team Leadership, Operating Budgets, Budget Monitoring, Quality Assurance, Goal-driven leader, Payroll Analysis, Team Building, Strategic Thinking, Creative Problem Solving, P, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Banquets
Education
Georgia Gwinnett College
Business Administration and Management, General
Gwinnett Technical College
Associate's degree, Business Administration and Management, General
Keller Williams Realty August 2009 - Present
Matilda Jane Clothing January 2015 - July 2015
Austin Real Estate Experts TV Show August 2009 - November 2013
David Weekley Homes November 2003 - February 2008
Valencia Hotel Group June 2001 - October 2003
Crestline Hotels & Resorts September 1996 - June 2001
Day Hospitality May 1995 - September 1996
Skills
Real Estate, Sellers, Residential Homes, Buyer Representation, Seller Representation, Single Family Homes, New Home Sales, Real Estate Transactions, Short Sales, Foreclosures, First Time Home Buyers, Buyers, Relocation, Home Staging, Sales, Listings, Referrals
Education
Universidad de A Coruna 1995 — 1996
Certification, Spanish Language and Literature
The University of Georgia 1992 — 1995
Bachelor of Arts (B.A.), Journalism and Spanish
Berry College 1990 — 1992
Journalism and Spanish
Sprayberry High School 1987 — 1990
HS Diploma
Shula Steakhouse Norfolk Marriott March 2015 - Present
Coastal Hospitality Associates January 2014 - May 2015
Crestline Hotels & Resorts June 2008 - December 2013
Le Zinc Restaurant New York April 1999 - November 2001
Skills
Banquets, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Pre-opening, Catering, Hotel Management, Resorts, Menu Development, Hospitality, Restaurants, Fine Dining, Menu Costing, Culinary Skills, Banquet Operations, Culinary Management, Pre-opening experience, Restaurant Management, Opening Hotels, Micros, MICROS
Education
new york restuarent school 1996 — 1999
food art, Restaurant, Culinary, and Catering Management/Manager, A
Drake College of Business-Elizabeth 1997 — 1998
Bachelor's degree
Twin Tier Hospitality September 2013 - Present
Interstate Hotels & Resorts 2011 - 2013
Westmont Hospitality Group 2006 - 2011
Boykin Management Company 2004 - 2006
Crestline Hotels & Resorts 2001 - 2004
Westin Great Southern Hotel 2000 - 2001
Starwood Hotels & Resorts Worldwide, Inc. 1998 - 2000
Sheraton 1992 - 1998
Sheraton 1988 - 1992
Sheraton 1985 - 1988
Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Resorts, Hotels, Revenue Analysis, Front Office, Management, Rooms Division, Tourism, Property Management..., Yield Management, Pre-opening, Micros, Food & Beverage, Banquets
Education
University of New Hampshire - Whittemore School of Business and Economics 1977 — 1980
Bachelor of Science (BS), Hospitality Administration/Management
College of the Holy Cross 1976 — 1977
Pre-Medicine/Pre-Medical Studies
DoubleTree by Hilton Minneapolis-Park Place November 2012 - Present
Cambria Suites Maple Grove, MN February 2011 - June 2012
Crowne Plaza Bloomington October 2009 - February 2011
Hyatt Place Minneapolis Airport-South November 2008 - July 2009
Crowne Plaza St. Paul - Riverfront September 2006 - November 2008
Crestline Hotels & Resorts September 2006 - November 2008
Crowne Plaza Omaha August 2003 - September 2006
Treasure Island Resort and Casino August 2002 - April 2003
Union Pacific Corporation January 2000 - August 2002
Creighton University January 1999 - December 1999
Skills
Hospitality, Hotels, Sales, Event Planning, Event Management, Customer Service, Tourism, Food & Beverage, Hospitality Industry, Teamwork, Customer Satisfaction, Account Management, Leadership, Restaurants, Hotel Management, Budgets, Hospitality Management, Meeting Planning, Negotiation, Resorts, Revenue Analysis, Strategic Planning, Front Office, Yield Management, Time Management, Catering, CRM, OnQ, Banquets, Trade Shows, Business Travel, Opening Hotels, Property Management..., Rooms Division, Revenue Forecasting
Education
Creighton University 1997 — 1999
MBA
South Dakota State University 1993 — 1997
BS, Business / Economics
Willow Lake 1989 — 1993
Crestline Hotels & Resorts June 2013 - Present
EventsBoutique, LLC November 2010 - Present
Trade Center Management A December 2011 - June 2013
George Mason University April 2008 - December 2011
Skills
Non-profits, Event Planning, Event Management, Fundraising, Social Media, Public Speaking, Community Outreach, Volunteer Management, Public Relations, Research, Microsoft Office, Editing, Customer Service, PowerPoint, Grant Writing, Program Development, Microsoft Excel, Microsoft Word, Budgets, Outlook, Marketing Communications, Student Affairs, Advertising, Organizational..., Spanish, Data Entry, Social Media Marketing, Leadership Development, Press Releases, Newsletters, Higher Education, Policy Analysis, Facebook, System Administration, Strategic Communications, Blogging, Strategic Planning, Nonprofits
Education
George Mason University 2003 — 2008
Tourism and Events Management
Accounting & Tax Services, Inc. April 2004 - Present
Crestline Hotels & Resorts May 2003 - April 2006
Prana Investments August 2002 - March 2003
Time Warner Cable January 2002 - June 2002
Net2000 August 1999 - January 2002
Skills
Accounting, Payroll, Financial Reporting, Budgeting, Accounts Payable, Accounts Receivable, Payroll Processing, Excel, Insurance, Bank Reconciliation, Income Tax, Corporate Finance, Corporate Tax, Partnership Taxation, QuickBooks, Quicken, Small Business, Budgets, Microsoft Excel, Payroll Taxes, Retirement Planning, College Education..., Risk Management, Investment Management, Special Situation..., Debt Management, Legacy Planning, Strategic Financial..., Auditing, Financial Planning, Tax, Tax Preparation
Education
George Mason University 1999 — 2001
Bachelors of Science, Accounting
Rochester Institute of Technology 1996 — 1997
The Mansions At Acqualina January 2015 - Present
Hilton Worldwide February 2014 - January 2015
b2 miami downtown hotel June 2013 - February 2014
Lord Balfour Hotel March 2013 - September 2013
Kokua Hospitality, LLC December 2012 - March 2013
Crestline Hotels & Resorts May 2012 - December 2012
InterContinental Hotels Group March 2012 - May 2012
Hampton January 2012 - March 2012
Morgans Hotel Group April 2011 - December 2011
InterContinental Hotels Group January 2005 - March 2011
Skills
HVAC Controls, Electrical, Kitchen, Laundry Equipment Repair, Carpentry, Tile Setting, Blueprint Reading, Decorative Painting, Rebranding of Hotels, High Pressure Vessel {..., HotSOS, Guestware, PM Works, Opening Hotels, Pritchett controls, Renovation, Team Building, Onity locks, Hotels, Fire Sprinkler Systems, Internet, Fire Extinguisher, Property Management..., Customer Satisfaction, Facilities Management, Electricians, Hospitality, Painting, Tiles, Employee Training, Department Budgeting, Hotel Management, Budgets, Hospitality Industry, Hospitality Management, Pre-opening, Cost Control, Revenue Analysis, Training, HVAC, Management, Resorts, Contract Negotiation, Customer Service, Yield Management, Rooms Division, Leadership, Front Office, Restaurants, Food
Education
CES 2015 — 2015
AFO Certification, Aquatic operator
Gold Coast Realty 2015 — 2015
CAM, Condominium Association Manager
American Hotel and Lodging 2014 — 2014
Certified Hospitality Facilities Excutive, CEOE
Ferris State University 1995 — 1996
Heating Ventilation Air Conditioning, HVAC
Robert Morgan Educational Center 1983 — 1985
Drafting and Blueprint reading, Drafting and Design Technology/Technician, General
University of South Florida 1981 — 1982
Bail bonds, Bailbonds
Girl Scouts of Greater Atlanta, Inc. March 2013 - Present
Remington Hotels March 2011 - February 2013
Crestline Hotels & Resorts October 2009 - March 2011
Crestline Hotels & Resorts 2003 - March 2011
Barcelo Orlando Hotel March 2005 - February 2007
Palm Beach Gardens Marriott April 1998 - March 2005
Fort Lauderdale Airport Hilton January 1997 - December 1997
Ft. Lauderdale Marriott North June 1995 - December 1996
Skills
Conflict Resolution, Training & Development, Employment Law..., Human Resources, Hospitality Industry, Leadership, Benefits Administration, Onboarding, HRIS, Performance Management, Recruiting, Employee Engagement, Employee Benefits, Talent Management, Employee Relations, Hospitality Management, Hiring, Time Management, Team Building, Pre-opening, Employee Training, FMLA, Applicant Tracking..., Succession Planning, Coaching, Employee Recognition, Training, Hotel Management, Job Descriptions, Leadership Development, Payroll, Personnel Management, Interviews, Deferred Compensation, Organizational..., Budgets, PeopleSoft, Hotels, Temporary Placement, Compensation & Benefit, Employment Law, Talent Acquisition, College Recruiting, Organizational..., Workforce Planning, SPHR, Resorts, ADP Payroll, Management, Customer Service
Education
Broward College 1990 — 1992
Crestline Hotels & Resorts June 2015 - Present
Norfolk Botanical Garden August 2013 - May 2015
The Virginia Zoo July 2013 - August 2013
The Virginia Zoo March 2013 - June 2013
The Virginia Living Museum August 2012 - March 2013
The Virginia Zoo March 2012 - August 2012
The Virginia Zoo April 2008 - November 2011
Christopher Newport University November 2008 - May 2011
Sentara Healthcare May 2010 - July 2010
The Virginia Zoo November 2009 - February 2010
Skills
Event Management, Non-profit..., Social Media, Events Coordination, Motivated self-starter, Raiser's Edge, Microsoft Office, Nonprofits, Customer Service, Time Management, Community Outreach, Social Networking, Data Entry, Marketing, Event Planning, Training, Public Speaking, Volunteer Management, Facebook, PowerPoint, Sales, Fundraising, Research, Editing, Social Media Marketing
Education
Christopher Newport University 2007 — 2011
Bachelor of Arts, Psychology, Minor in Communications
Kempsville High School 2003 — 2007
Advanced Studies Diploma
Hyatt Palm Springs Hotel August 2013 - Present
Sheraton Mission Valley Hotel May 2012 - August 2013
Renaissance Palm Spring Hotel June 2008 - June 2012
Crestline Hotels & Resorts 2008 - 2011
Nars Cosmetics May 2007 - June 2008
Skills
Sales, Microsoft Excel, Leadership, Meeting Planning, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Resorts, Event Management, Event Planning, Sales Management, Catering, Tourism, Direct Sales, Account Management, Trade Shows, Marketing, Marketing Strategy, Management, Convention Services, Revenue Analysis, Training, Hotel Management, Yield Management, Pre-opening, Corporate Events, Food & Beverage, Budgets, Customer Service, Banquets
Education
Arizona State University 1989 — 1993
Phillips Realty Capital December 2014 - Present
EB5 Capital December 2014 - Present
Call To Arms Brewing Company May 2015 - Present
Crestline Hotels & Resorts January 2014 - December 2014
TSC Services June 2012 - January 2014
Northwestern Mutual January 2011 - January 2012
Carbon Voyage June 2010 - August 2010
Skills
Public Speaking, Sales, Recruiting, Leadership, Networking, Microsoft Excel, Team Building, Business Development, Entrepreneurship, Finance
Education
Georgetown University 2013 — 2015
Masters in Real Estate Finance
Southern Methodist University 2008 — 2012
Bachelor of Business Administration (B.B.A.)
Salisbury Boarding School 2004 — 2008
Crescent Hotels & Resorts June 2014 - Present
Crestline Hotels & Resorts April 2012 - June 2014
ARAMARK Refreshment Services July 2012 - November 2013
ARAMARK Refreshment Services May 2011 - March 2012
Del Pino contadores September 2009 - December 2010
Skills
Hospitality, Food & Beverage, Customer Service, Hospitality Management, Catering, Hotels, Social Networking, Social Media, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Team Leadership, Training, Restaurants, Data Entry, Teamwork, Time Management, Inventory Management, Food Service, Budgets, Restaurant Management, Bartending, Cashiering, Banquets, Outlook, Purchasing, Spanish, Marketing, Management, Administration, ServSafe, Telephone Skills, Food Safety, Access, Cash Register, Operations Management, Cash Handling Experience, Sales Management, Customer Satisfaction, Inventory Control, Accounting, Account Management
Education
George Mason University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northern Virginia Community College 2012 — 2014
Accounting, Business Administration and Management, General
Universidad Nacional Federico Villarreal 2006 — 2010
Bachelor's degree, Accounting
Hunter Hotel Advisors August 2010 - Present
Jimmy John's August 2009 - Present
TriMont Real Estate Advisors January 2007 - August 2010
Lane Company May 2006 - August 2006
Crestline Hotels & Resorts January 2004 - August 2005
Skills
Hospitality, Real Estate Development, Real Estate, Asset Managment, Contract Negotiation, Real Estate Economics, Property Management, Hotels, Hospitality Management, Sales Management, Asset Management, Commercial Real Estate, Due Diligence, Real Estate Transactions, Acquisitions, Disposition
Education
Georgia Institute of Technology 2002 — 2006
Business Management, Finance, Real Estate, City Planning
Cornell University 2009 — 2009
School of Hotel Administration, Advanced Certification in Hotel Investments & Asset Management
Crestline Hotels & Resorts May 2015 - Present
Crestline Hotels & Resorts April 2014 - May 2015
US Foods July 2010 - April 2014
US Foods October 2006 - July 2010
Restaurant Associates June 2005 - October 2006
Restaurant Associates October 2003 - June 2005
ARAMARK March 2001 - October 2003
Skills
Budgets, Accounting, Finance, Variance Analysis, Income Statement, Forecasting, Auditing, Account Reconciliation
Education
George Mason University 2007 — 2009
Post Baccalaureate Certificate, Accounting
Johnson & Wales University 1999 — 2001
Bachelor of Science, Foodservice Management; Leadership Studies
Johnson & Wales University 1997 — 1999
Associates, Applied Science, Culinary Arts
International Palms Resort Cocoa Beach January 2013 - Present
Hilton Orlando/ Altamonte Springs February 2012 - September 2012
Rice Family August 2009 - December 2011
Courtyard/Residence Inn by Marriott Aberdeen January 2008 - August 2009
Crestline Hotels & Resorts January 2008 - August 2009
Radisson Resort Celebration 2007 - 2008
MPI, Greater Orlando Area Chapter July 2005 - June 2007
Radisson Barcelo 2000 - 2007
Carlson Hotels Worldwide 2000 - 2007
Hilton Altamonte Springs 1998 - 2000
Skills
Hotels, Hospitality Industry, Tourism, Hospitality, Business Travel, Contract Negotiation, Meeting Planning, Hotel Management, Revenue Analysis, Catering, Sales, Resorts, Corporate Events, Event Management, Leadership, Front Office, Convention Services, Banquets, Marketing, Hospitality Management
Education
Marriott Hotels Training 2009 — 2009
Sales Edge, Extended Stay Sales Training
Master Connections 2005 — 2005
Mastering Effective Presentations, Sales Presentations
Master Connections 2004 — 2004
Mastering Sales Strategies, Sales & Marketing Strategies
Master Connections 2003 — 2003
Mastering Sales Productivity, Sales Process, Time Management
Eastern Florida State College 1975 — 1977
Satellite HIgh School 1973 — 1975
High School Diploma, General Studies
InterContinental Hotels Group (IHG®) August 2015 - Present
Discover Clean Living/DCL Meetings & Events January 2013 - August 2015
Wyndham Peachtree Conference Center August 2009 - February 2013
EMCVenues January 2006 - June 2009
Crestline Hotels & Resorts, Inc. 2001 - 2005
Crestline Hotels & Resorts 1999 - 2001
Crestline Hotels & Resorts 1995 - 1999
Norfolk Waterside Marriott 1992 - 1995
Atlanta Marriott Marquis 1989 - 1992
Ritz Carlton Hotels 1985 - 1988
Skills
Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, New Business Development, Training Facilitation, Meeting Planning, Strategic Sourcing, Consulting, Budgets, Corporate Events, Event Planning, Event Management, Leadership, Hospitality, Training, Time Management, Trade Shows, Strategic Partnerships, Catering, Customer Satisfaction, Hotel Management, Management, Food & Beverage, Resorts, Tourism, Restaurants
Education
Institute for Integrative Nutrition, New York, NY 2012 — 2013
Certified Holistic Health Coach, Integrative Nutrition
Florida International University 1983 — 1985
Bachelor's degree, Hospitality Administration/Management
Florida State University 1981 — 1983
Associates degree, Hospitality Administration/Management
American University June 2015 - Present
McGinn Intellectual Property Law Group March 2015 - July 2015
Durant Management Corporation January 2015 - March 2015
M.O.M.I.E's TLC September 2014 - December 2014
National Museum of Crime and Punishment / WonderWorks June 2014 - August 2014
Airline Tariff Publishing Company (ATPCO) May 2014 - August 2014
Trust for the National Mall January 2014 - May 2014
Kumo Bari August 2013 - May 2014
Crestline Hotels & Resorts May 2011 - February 2013
M.O.M.I.E.S TLC June 2012 - August 2012
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Customer Service, Time Management, Teamwork, Hospitality, Social Media, Project Management, Product Strategy..., Fundraising, Creative Writing
Education
George Mason University 2013 — 2015
Bachelor of Arts (B.A.), History
Georgetown University 2012 — 2012
Certificate, Philanthropy and Voluntary Service
Crestline Hotels & Resorts June 2015 - Present
Lawn Care April 2008 - August 2015
Clay Cafe March 2014 - January 2015
The Mason Inn Conference Center & Hotel May 2013 - June 2014
The Mason Inn Conference Center & Hotel June 2012 - August 2012
Skills
Customer Service, Accounting, Financial Reporting, Microsoft Office, Microsoft Word, Microsoft Excel, Management, Budgets, Leadership, Financial Analysis, Analysis, Strategic Planning, Social Media, PowerPoint, Research, Event Planning, Public Speaking, Time Management, Event Management, Teamwork, Operations Management, Social Networking, Windows, Cloud Computing, Computer Hardware, Computer Security, Information Technology
Education
George Mason University 2012 — 2017
Bachelor of Science (B.S.), Information Technology
George Mason University 2012 — 2016
Bachelor of Science (BS), Applied Information Technology
Crestline Hotels & Resorts November 2014 - Present
Morrison Clark Inn- Rb Properties Inc June 2014 - November 2014
Fairfax Rod & Gun Club May 2011 - August 2013
American Eagle Outfitters January 2010 - May 2011
U.S. Department of State May 2008 - August 2008
U.S. Department of State May 2007 - December 2007
Skills
Charismatic Leadership, Bilingual-English/Spanis..., Customer Service, Training, Communication Skills, Hotels, PowerPoint, Spanish, Customer Oriented, Event Management, Communication, Leadership, Microsoft Office, Microsoft Excel, Analysis, Social Media, Microsoft Word, Management, Event Planning, Public Speaking, Social Networking, Research, Networking, Social Skills
Education
George Mason University 2012 — 2014
Bachelor's degree, Hospitality Administration/Management
Northern Virginia Community College 2009 — 2011
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Westhill Institute 2005 — 2007
High School
American School Foundation 2001 — 2005
Crescent Hotels & Resorts February 2014 - Present
Crescent Hotels & Resorts July 2012 - January 2014
Crestline Hotels & Resorts July 2007 - July 2012
Sprint January 2005 - July 2012
Reston Association January 2012 - June 2012
Skills
Global Human Resources..., Front Office Management..., Telecommunication..., Human Resources, Employee Relations, Benefits Administration, Payroll, Recruiting, FMLA, Performance Management, ADP Payroll, FLSA, Workers Compensation, HRIS, HR Policies, Hospitality, Personnel Management, Interviews, Management, Employee Training, Training, Customer Service, Hospitality Industry, Hospitality Management, Hotels, Hotel Management
Education
Health Communications, Inc 2014 — 2014
TIPS CERTIFIED TRAINER, TIPS
Columbia Southern University 2009 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Cape Coast 1994 — 1998
Bachelor of Education (B.Ed.), Health, Physical Education and Recreation
United Nations Institute of Training and Research - New York 2004 — 2005
Certificate, Conduct of Humanitarian Relief Operations and International Humanitarian Law
IBO- Switzerland 2002 — 2003
Certificate (PYP/MYP), International Baccalaureate Teacher Training
newBrandAnalytics March 2013 - Present
Prospect Christian Preschool 2005 - Present
Crestline Hotels & Resorts 2001 - 2004
Marriott International 2000 - 2001
Dr. Brian Schwenk May 1999 - September 2000
Georgia Department of Family & Children Services 1998 - 1999
Skills
Hospitality, Hospitality Management, Social Media, Event Planning, Hospitality Industry, Hotels
Education
Georgia Southern University 1992 — 1997
Double Bachelor's degree, Psychology & Recreation/Hospitality
Crestline Hotels & Resorts January 2013 - Present
Buzzword Productions "It's About Time" Timing August 2009 - July 2013
City of Pleasanton October 2009 - August 2010
Walt Disney World January 2009 - May 2009
Sacramento River Cats February 2008 - August 2008
California Pizza Kitchen October 2006 - August 2008
Academic Advising; California State University, Sacramento August 2006 - August 2007
Skills
Event Management, Customer Service, Events, Microsoft Office, PowerPoint, Microsoft Excel, Youth Programs, Sports Coaching, Recreation Planning, Outlook, Mac OS X, Hospitality, Tourism, Hotel Administration, Event Planning, Management, Sales, Sales Contracts, Restaurants, Social Networking
Education
California State University-Sacramento 2004 — 2008
Bachelor of Science (B.S.), Entrepreneurship/Entrepreneurial Studies
Crestline Hotels & Resorts June 2010 - Present
Blue Cross and Blue Shield of Vermont December 2008 - June 2010
Sheraton Hotel and Conference Center, Burlington, VT 2004 - 2008
Skills
Accounting, Revenue Analysis, Financial Reporting, Auditing, Financial Analysis, Account Reconciliation, Hospitality Management, General Ledger, Bank Reconciliation, Sarbanes-Oxley Act, Yield Management, Payroll, Accounts Payable, Microsoft Excel, Variance Analysis, Hotel Management, Cash Flow, Forecasting, Budgets, P&L, Cost Accounting, Balance, Accounts Receivable, OnQ, Invoicing
Education
Johnson State College 2005 — 2007
Bachelor of Business Administration (BBA)
Penza State University 2000 — 2004
DustBusters Cleaning LLC January 2015 - Present
Omni Hotels June 2013 - February 2015
Crestline Hotels & Resorts June 2010 - June 2013
Crowne Plaza Hampton Marina June 2008 - June 2010
Hilton Washington Dulles 2007 - January 2010
Hyatt Regency Crystal City 2004 - 2007
Hyatt Regency Grand Cypress 1996 - 2004
Hilton Lake Buena Vista 1989 - 1996
Skills
Food & Beverage, Hospitality, Hotels, Banquets, Food, Restaurants, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Customer Satisfaction, Yield Management, Pre-opening, Micros, Budgets, Resorts, Catering, Rooms Division, Opening Hotels, Forecasting, Convention Services, Menu Development, Front Office, Property Management..., MICROS, Fine Dining, Tourism
Education
Florida State University 1985 — 1989
Crescent Hotels & Resorts December 2014 - Present
Crescent Hotels & Resorts September 2012 - Present
Crescent Hotels & Resorts October 2013 - November 2014
Crestline Hotels & Resorts April 2012 - September 2012
Crestline Hotels & Resorts March 2008 - April 2012
Sheraton Reston Hotel March 2008 - April 2012
Crestline Hotels & Resorts July 2002 - March 2008
Doubletree Hotel Pasco March 1999 - July 2002
Skills
Food & Beverage, Culinary, Pre-opening, Menu Development, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Restaurants, Food Service, Banquets, Lodging, Food, Micros, Guest Service, Brand Standards, Staff Training, Daily Operations, Profit Maximization, Tennis, Cooking, Hospitality, Culinary Skills, Property Management..., Rooms Division, OnQ, Customer Service, Tourism, Revenue Analysis, Resorts, Yield Management
Education
Central Washington University
Chemistry
PulteGroup April 2015 - Present
Highland Homes August 2013 - April 2015
Market America, Inc. June 2012 - January 2013
Taylor Morrison, Inc January 2009 - June 2012
Pulte Homes August 2006 - April 2008
Pulte Homes August 2003 - August 2006
Insignia/ESG January 2003 - July 2003
Crestline Hotels & Resorts August 2002 - December 2002
Marriott International February 1984 - May 2002
Skills
Contract Negotiation, Customer Service, Budgets, Sales, Strategic Planning, Operations Management, Real Estate, Negotiation, Sales Management, Team Building, Business Development, Customer Satisfaction, Start-ups, Leadership, Residential Homes, Account Management, Marketing Strategy, Forecasting, Executive Management, Contract Management, Business Planning, Management, Selling, New Business Development, Recruiting, Marketing, Training, Direct Sales, Change Management
Education
Auburn University, College of Business 1976 — 1980
BS, Business
George Mason University InternDave Iwans and Associates Inc.
Celebrate Fairfax Inc. August 2014 - October 2014
Crestline Hotels & Resorts March 2014 - May 2014
Education
George Mason University 2012 — 2016
Western Branch High School 2008 — 2012
Crestline Hotels & Resorts 2011 - Present
Skills
Customer Service, Customer Retention, Customer Satisfaction, Employee Training, Employee Relations, Purchasing, Purchase Orders, Purchasing Processes, Merchandising, Vendor Relationship..., Vendor Relations, Billing Process, Client Relations, Client Development, Client Services, Client Billing, Buy & Bill, Credit Cards, Internet Explorer, Internet Services, Organizational..., Organizational..., Organizational..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Exchange, Retail Sales, Professional Cleaning, Typing, PBX, Multi-line Phone, Receptionist Duties, Administrative..., Hospitality
Education
Georgia Perimeter College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Behavioral Sciences
Maury High School 2005 — 2009
Diploma, High School Curriculum
EY June 2015 - Present
Concord Hospitality Enterprises 2013 - May 2015
RTP FCU May 2013 - October 2013
Crestline Hotels & Resorts 2011 - May 2013
Skills
Accounting, Revenue Recognition, Auditing, Internal Controls, Financial Statement..., Finance, Applied Analytics, Mathematics, Economics, Financial Analysis, Statistical Modeling, Customer Service, Microsoft Office, Management, Hotels, Time Management, Microsoft Excel, Cash Handling Experience, Linear Programming, Matlab, Maple, Minitab, Hospitality, Event Management
Education
Texas A&M University-Commerce 2014 — 2015
Masters, Accounting
George Mason University
Bachelor of Science (B.S.), Economics and Mathematics
CohnReznick LLP October 2012 - Present
Crestline Hotels & Resorts May 2012 - October 2012
The Procaccianti Group October 2010 - May 2012
Modus Hotels March 2006 - October 2011
Interstate Hotels & Resorts August 1992 - March 2006
Skills
Finance, Forecasting, Payroll, Hospitality, Hotels, Financial Analysis, Accounts Payable
Education
Chesapeake College
Accounting
Sheraton North Houston at George Bush Intercontinental Airport September 2012 - Present
Sheraton North Houston at George Bush Intercontinental Airport September 2012 - Present
Destination Hotels & Resorts July 2012 - September 2012
Crestline Hotels & Resorts April 2011 - July 2012
ARAMARK January 2010 - December 2010
Akerman Senterfitt January 2007 - December 2009
Johnson & Wales University November 2002 - August 2007
Skills
Event Planning, Catering, Event Management, Hospitality Management, Hotels, Food & Beverage, Menu Development, Food, Food Service, Hospitality, Hospitality Industry, Banquets, Marketing, Social Media, Sales Management, Trade Shows, Management, Leadership, Customer Service, Social Media Marketing, Budgets, Meeting Planning, Hotel Management, Sales, Resorts, Restaurants, Time Management
Education
Florida International University 2007 — 2009
MS, Hospitality Management
William & Mary 1998 — 2002
BS, Psychology
Sheraton August 2013 - Present
Sheraton September 2012 - Present
Destination Hotels & Resorts July 2012 - September 2012
Crestline Hotels & Resorts April 2011 - July 2012
ARAMARK January 2010 - December 2010
Akerman Senterfitt January 2007 - December 2009
Skills
Event Planning, Event Management, Catering, Hospitality Management, Hotels, Customer Service, Food & Beverage, Budgets, Hospitality, Banquets, Menu Development, Trade Shows, Restaurants, Social Media, Hospitality Industry, Marketing, Proposal Writing, Social Media Marketing, Meeting Planning, Culinary Skills, Microsoft Office, Restaurant Management, Marketing Communications, Sales, Corporate Events
Education
Florida International University 2006 — 2009
MS, Hospitality Management
The College of William and Mary 1998 — 2002
BS, Psychology
Nakota Development June 2014 - Present
VIZERGY October 2012 - June 2014
VIZERGY October 2007 - October 2012
Hilton Hotels Corporation April 2003 - September 2007
Crestline Hotels & Resorts January 1988 - April 2003
Skills
Hospitality Management, Internet Media, Sales Management, Hotel Management, Social Media Marketing, New Business Development, Hospitality, Online Marketing, Food & Beverage, Hospitality Industry, Hospitality Internet..., Public Speaking, Hotels, Revenue Analysis, Trade Shows, Salesforce.com, Strategic Planning, Marketing Strategy, Resorts, Leadership, Pre-opening, Property Management..., Team Building, E-commerce, Tourism, Market Planning, Account Management, Rooms Division, Training, Management, Customer Satisfaction, Meeting Planning, Yield Management, Online Travel, Online Advertising, Sales, Email Marketing, Revenue Forecasting, Event Management, Contract Negotiation, Strategic Partnerships, Budgets, Opening Hotels, PPC, Competitive Analysis, Lead Generation, SEM, Hotel Booking, Direct Sales, Front Office
Education
Erskine College 1984 — 1986
University of North Florida - College of Business Administration
Coastal Hospitality August 2014 - Present
Crestline Hotels & Resorts November 2012 - August 2014
Crestline Hotels & Resorts March 2011 - November 2012
Crestline Hotels & Resorts November 2010 - November 2012
Crestline Hotels & Resorts July 2009 - November 2010
Crestline Hotels & Resorts March 2007 - June 2009
LTD Hospitality Management February 2005 - January 2007
Marriott Hotels February 2004 - February 2005
Marriott Hotels December 2001 - February 2004
Marriott Hotels March 2000 - December 2001
Skills
Staff Development, Business Strategy, Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Resorts, Yield Management, Meeting Planning, Food & Beverage, Tourism, Catering, Trade Shows, Lodging, Convention Services, Pre-opening, Sales, Budgets, OnQ, Team Building, Property Management..., Customer Service, Rooms Division, Banquets, Contract Negotiation, Front Office, Training, Opening Hotels, Revenue Analysis, Event Management, Event Planning, Restaurants, Customer Satisfaction, Hotel Booking
Education
Baylor University 1993 — 1996
BS, Management
University of North Carolina at Greensboro 1988 — 1990
Business Management
Crestline Hotels & Resorts March 2015 - Present
Bob Ward Trademark Homes July 2014 - January 2015
ClubCorp January 2009 - February 2011
Sandpearl Resort 2007 - 2009
Genesis Designer Homes 2005 - 2006
Ryland Homes September 2001 - December 2004
Skills
Sales Process..., Closing Deals, Community Outreach, Marketing Strategy, Deal Closure, Real Estate, Event Management, Contract Negotiation, Customer Service, Customer Satisfaction, Sales, Budgets, Event Planning, Hospitality, Leadership, Management, Marketing, Negotiation, Time Management
Education
Boston College 1986 — 1992
BA
Boston University School of Law 1992 — 1993
Lafayette High School 1985 — 1987
Forest High School 1983 — 1985
Keswick Hall at Monticello July 2013 - Present
Envision EMI July 2013 - July 2013
Betsy Fisher, Inc April 2013 - June 2013
Saks Fifth Avenue November 2012 - April 2013
DC Life Magazine, District of Columbia January 2012 - January 2013
Francesca's Collections August 2012 - November 2012
Crestline Hotels & Resorts September 2010 - November 2012
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Word Press, Metro Publisher, Drop Box, Hospitality, Food & Beverage, Digital Media, Report Writing, Feature Writing, Creative Writing, WordPress, Sales, Retail, Visual Merchandising, Fashion Writing, Live Events, Feature Articles, Training, Leadership, Social Media, Press Releases, Social Networking
Education
George Mason University 2009 — 2013
BA Communication, Concentration: Journalism, Minors in English & Leadership Studies
Southwind Hospitality January 2015 - Present
Hilton Hotels Corporation/HGI Tampa Ybor September 2005 - November 2014
Crestline Hotels & Resorts October 2003 - September 2005
Skills
Revenue Analysis, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Yield Management, Hospitality, Resorts, Food & Beverage, OnQ, Meeting Planning, Pre-opening, Opening Hotels, Sales, Convention Services, Rooms Division, Customer Service, Volunteer Management
Education
Canisius College 1997 — 1999
Bachelor of hospitality management, Hotel, Motel, and Restaurant Management
Trocaire College 1995 — 1997
Associates, Hotel Management
Choice Hotels International August 2015 - Present
American Realty Capital Hospitality Trust August 2014 - August 2015
Crestline Hotels & Resorts April 2014 - August 2014
Zales, The Diamond Store June 2013 - April 2014
Celebrate Fairfax Inc. July 2013 - July 2013
Vineyard Vines August 2011 - June 2013
Gary M. Gilbert & Associates P.C. June 2010 - August 2010
T.J. Maxx July 2009 - April 2010
Skills
Microsoft Office, Customer Service, Social Networking, PowerPoint, Social Media, Public Relations, Sales, Time Management, Microsoft Excel, Microsoft Word, Retail, Hospitality
Education
George Mason University 2010 — 2014
Bachelor of Science (BS), Tourism and Events Management
George Mason High
Montero's Restaurant, Bar & Catering March 2015 - Present
Crestline Hotels & Resorts August 2014 - March 2015
Distinctive Event Rentals October 2012 - August 2014
Kingsmill Resort April 2011 - October 2012
mark. at Avon June 2010 - April 2012
Avon August 2008 - May 2010
George Mason University Student Centers May 2008 - May 2010
Avon Cosmetics June 2009 - August 2009
Kingsmill Resort and Spa May 2006 - September 2008
Skills
Social Media, Event Management, Event Planning, Marketing, Customer Service, Management, Sales, Social Networking, Social Media Marketing, Training, Hospitality, Corporate Events, Public Relations
Education
George Mason University 2006 — 2010
Bachelor of Science, Marketing
George Mason University - School of Management 2006 — 2010
Bachelor of Science, Marketing, Tourism and Events Management
Frontier Culture Museum May 2015 - Present
History Museum of Western Virginia May 2014 - May 2015
History Museum of Western Virginia January 2014 - May 2014
Crestline Hotels & Resorts June 2013 - December 2013
The Limited November 2012 - August 2013
The Limited August 2010 - November 2012
Skills
Hospitality, Customer Service, Sales, Tourism, Social Networking, Microsoft Office, PowerPoint, Event Management, Teamwork, Customer Satisfaction, Event Planning, Management, Facebook, Marketing, Leadership, Time Management, Point of Sales Systems, Gift Shop Management, Volunteer Training, Social Media Marketing, Membership Management, Educational Outreach, Guided Tours
Education
George Mason University 2009 — 2014
Bachelor of Science (B.S.), Tourism and Event Management
Crestline Hotels & Resorts May 2013 - Present
Education
Cornell University 2011 — 2012
Masters of Management in Hospitality, Hospitality Real Estate & Finance
Westmont College 1997 — 2001
BA, Business & Economics
George Mason University November 2013 - Present
Monumental Sports & Entertainment October 2014 - May 2015
Fairfax County Government June 2013 - August 2013
Monumental Sports & Entertainment October 2012 - May 2013
Crestline Hotels & Resorts May 2012 - September 2012
Fairfax County Government June 2009 - August 2011
Celebrate Fairfax, Inc. June 2011 - June 2011
Circuit City June 2007 - January 2009
Skills
Event Planning, Leadership, Time Management, Customer Service, Event Management, Archtics Ticketing..., Social Networking, Public Relations, Hospitality, Sports, Hotels, Team Building, Management, Customer Satisfaction, Sales
Education
George Mason University
Master's Degree, Sport and Recreation Studies, Concentration in Sport Management
George Mason University 2009 — 2013
Bachelor of Science, Tourism and Events Management, Concentration in Events Management
Asbury Automotive Group May 2015 - Present
Georgia Perimeter College September 2014 - May 2015
Randstad August 2013 - May 2015
The Melting Pot Restaurants January 2014 - July 2014
Crestline Hotels & Resorts January 2013 - December 2013
108B Catering & Events August 2008 - September 2012
108B Catering & Events August 2008 - September 2012
Muncie Public Library August 2011 - May 2012
Bell Tower Books November 2011 - January 2012
Cornerstone Center for The Arts August 2011 - January 2012
Skills
Photoshop, InDesign, Microsoft Office, Microsoft Word, Microsoft Excel, QuickBooks, PowerPoint, Access, Final Cut Pro, Prezi, Dreamweaver, Administrative..., Customer Experience, Customer Service, Internet Explorer, Safari, Firefox, Google Docs, Google Chrome, Google Calendar, Grammar, Time Management, Telephone Interviewing, Answering Phones, Data Entry, Marketing, Telephone Skills, Leadership, Public Speaking, Social Media, Administrative...
Education
Georgia Perimeter College 2014 — 2015
Bachelor of Science (B.S.), Computer Engineering, 3.85
Ball State University 2010 — 2012
Completed 40 Credits towards Bachelor of Arts (B.A.), Public Relations; Japanese
Henry W. Grady High School 2006 — 2010
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Crestline Hotels & Resorts September 2015 - Present
First Hospitality Group, Inc. November 2014 - September 2015
First Hospitality Group, Inc. 2011 - 2014
Island Hospitality Management 2008 - 2011
Education
Cameo Beauty Academy 2004 — 2005
Cosmatology, Hair Styling/Stylist and Hair Design
Crestline Hotels & Resorts April 2015 - Present
Gold Key Resorts August 2013 - April 2015
B. F. Saul Company Hotel Division September 1998 - August 2013
Servico Hotels & Resorts 1996 - 1998
Servico Hotels & Resorts 1993 - 1996
Mariott Inner Harbor (Prime Hospitality) 1992 - 1993
Prime Hospitality 1988 - 1992
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Time Management, Catering, Pre-opening, Sales Management, Revenue Analysis, Property Management..., Yield Management, Budgets, Meeting Planning, Leadership, Hiring, Customer Satisfaction, Fine Dining, Event Management, Banquets, Hospitality, Menu Development, Tourism, Restaurants, Micros, Food & Beverage, Resorts, Employee Relations, Front Office, Restaurant Management, Rooms Division, Income Statement, Contract Negotiation, Customer Service, Food Service, Forecasting, Great Motivator, Guest Service Management, Lodging, OnQ, MICROS, Opening Hotels, P, People Development, Talent Developer, Training
Education
Cornell University 1980 — 1984
B.S., School of Hotel Administration
USDA February 2014 - Present
Veterans Affairs - Hispanic Association of Colleges and Universities June 2013 - August 2013
Hispanic National Internship Program (HNIP) at U.S. Census Bureau September 2012 - June 2013
Crestline Hotels & Resorts April 2012 - August 2012
Center for Advancing Correctional Excellence March 2011 - August 2012
ARAMARK Refreshment Services August 2010 - March 2012
Saint Robert Bellarmine Chapel June 2010 - May 2011
George Mason University January 2010 - August 2010
Skills
Spanish, Italian, Oral & Written..., Event Planning, Social Media, Public Speaking, Research, Microsoft Office, Non-profits, Customer Service, PowerPoint, Microsoft Word, Event Management, Microsoft Excel, Community Outreach, Leadership, Training, Outlook, Data Entry, Public Policy, Policy Analysis, Budgets, Policy, Time Management, Fundraising, Nonprofits, Program Management, Data Analysis, Analysis, Social Networking, International..., Program Evaluation
Education
Georgetown University 2013 — 2015
Masters International Development Policy, Development Economics and International Development
George Mason University 2007 — 2011
Bachelor of Arts, Government and International Politics, 3.5
Saddlebrook Resort September 2014 - Present
Crestline Hotels & Resorts September 2012 - September 2014
Remington Hotels June 2011 - September 2012
Kimpton Hotels December 2009 - April 2011
Boehringer Ingelheim April 2004 - October 2009
Marriott International June 1997 - April 2004
Skills
Delphi, Epitome, Outlook, Microsoft Office, Facebook, Twitter, LinkedIn, Google Chrome
Education
Florida State University 1992 — 1997
B.S., Business - Hospitality
Booking.com April 2013 - Present
Hyatt Regency Maui Resort & Spa September 2012 - March 2013
Crestline Hotels & Resorts September 2011 - July 2012
Crestline Hotels & Resorts September 2010 - September 2011
Crestline Hotels & Resorts December 2009 - September 2010
Skills
Hotels, Customer Service, Microsoft Office, Front Office, Hospitality, Hospitality Management, Property Management..., Hospitality Industry, Hotel Management, Yield Management, Resorts, Revenue Analysis, Account Management, Micros, Hotel Booking, Tourism, Customer Satisfaction, Meeting Planning
Education
University of Houston - Conrad N. Hilton College of Hotel and Restaurant Management 2009 — 2012
Bachelor of Science, Hotel and Restaurant Management -Lodging Management Emphasis
Baylor University 2006 — 2007
Nursing
Sofitel Luxury Hotels and Resorts April 2013 - Present
The Fairfax at Embassy Row June 2011 - March 2013
Crestline Hotels & Resorts 2005 - July 2011
Interstate Hotels & Resorts November 2002 - December 2005
Jurys Doyle Hotel Group 2001 - 2002
Sofitel Luxury Hotels and Resorts January 2000 - May 2001
Sofitel Luxury Hotels and Resorts February 1998 - December 1999
Novotel NewYork 1996 - 1997
Novotel Bagnolet 1993 - 1995
Skills
Revenue Analysis, Hospitality Industry, Hotel Management, Yield Management, Hotels, Leisure, Catering, OnQ, Rooms Division, Hospitality Management, Event Management, Property Management..., Event Planning, Restaurants, Tourism, Front Office, Hospitality, Luxury, Pre-opening, Banquets, Micros, Food & Beverage, Resorts, Business Travel, Convention Services, Corporate Events, Culinary Skills, Delphi, Guest Service Management, Fine Dining, Hotel Booking, Incentives, Leisure Travel, Lodging, Menu Development, Meeting Planning, Online Travel, P, Trade Shows, Revenue Forecasting, Restaurant Management
Education
Cornell University 1993 — 1995
MBA, International Hotel Management
Doubltree by Hilton June 2015 - Present
Crestline Hotels & Resorts August 2008 - June 2015
Skills
Restaurants, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Food, Customer Service, Catering, Banquets, Food, Front Office, Meeting Planning, Resorts, Revenue Analysis
Education
Bryant & Stratton College - Virginia Beach 2011 — 2015
Bachelor of Applied Science (BASc), Criminal justice
Viceroy Hotel Group March 2015 - Present
Viceroy Hotel Group November 2013 - August 2015
Viceroy Hotel Group April 2012 - October 2013
Crestline Hotels & Resorts 2008 - 2012
Crestline Hotels & Resorts 2007 - 2008
Hyatt Hotels 2006 - 2007
Hyatt Hotels 2004 - 2006
Hyatt Hotels 1998 - 2004
Skills
Market Strategy, Revenue Management, Sales, Pricing Strategy, Executive Management, Thought Leadership, Public Speaking, Hotels, Hospitality, Hospitality Industry, E-commerce, Distribution Strategies, Leadership, Change Management
Education
Cornell University 2009 — 2010
Certificate, Hotel Revenue Management
Johnson and Wales University 1998 — 2001
B.S., Management
Western Maryland Health System October 2011 - Present
Friends Aware, Inc October 2010 - October 2011
Crestline Hotels & Resorts July 2000 - October 2010
CME Engineering May 2007 - December 2008
Skills
Customer Service, Management, Microsoft Excel, Microsoft Word, Research, Outlook, Hospitality, Resorts, Customer Satisfaction, Hospitality Management, Budgets, Training, Strategic Planning, Team Building, Event Planning, Event Management, Leadership
Education
Frostburg State University 1999 — 2004
Bachelor's degree, Business Administration and Management, General
Chocopita June 2015 - Present
Gold Key Resorts / Professional Hospitality Resources (PHR) Hotels & Resorts September 2014 - January 2015
Crestline Hotels & Resorts March 2013 - September 2014
Paragon Casino Resort 2011 - March 2013
Tropicana Entertainment Inc. 2011 - 2012
Gold Key Resorts 2009 - 2010
Gold Key Resorts 2008 - 2009
Skills
Hotels, New Business Development, Resorts, Restaurants, Marketing, Hospitality Management, Customer Service, Food & Beverage, Casino, Event Planning, Fine Dining, Direct Marketing, Marketing Strategy, Gaming Industry, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Sales
Education
California State University-Northridge
yes, Journalism/Public Relations
Louisiana State University
Residence Inn Capitol September 2012 - Present
Crestline Hotels & Resorts September 2010 - September 2012
Washington Suites Alexandria 2007 - 2010
Club Quarters April 2005 - May 2006
Club Quarters April 1999 - April 2005
Club Quarters August 1997 - April 1999
Skills
Rooms Division, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Front Office, Pre-opening, Tourism, Property Management..., Opening Hotels
Education
Boston University 1996 — 1998
Bachelor, Hospitality Administration
Newbury College 1993 — 1995
AAS, Hospitality Management
Crestline Hotels & Resorts, Inc March 2012 - Present
Crestline Hotels & Resorts January 2012 - March 2012
Crestline Hotels & Resorts, Inc May 2008 - January 2012
Crestline Hotels & Resorts, Inc August 2007 - May 2008
Zaxby’s November 2003 - September 2006
Skills
Benefits Administration, Recruiting, Training, Employee Relations, Performance Management, Human Resources, HRIS, Pre-opening, Management, New Hire Orientations, Hospitality Industry, Personnel Management, Resorts, Revenue Analysis, Hotel Management, Hotels
Education
Georgia Southern University 2003 — 2007
BS, Hotel & Restaurant Management
Southern Management Corporation June 2015 - Present
Southern Management November 2013 - Present
Capitol Concierge November 2008 - Present
All4ServiceOnline.com November 2008 - Present
Courtcred November 2008 - Present
Crestline Hotels & Resorts October 2010 - August 2011
Marriott International September 2007 - October 2008
Marriott International May 2005 - September 2007
Johns Hopkins University, Center for Talented Youth 2001 - 2002
Skills
Customer Service, Customer Satisfaction, Coaching, Management, Property Management, Front Office, Hospitality, Hotels
Education
Penn Foster 2013 — 2014
Travel and Tourism Specialist
James Madison University 2002 — 2005
Bachelor's degree, Hospitality Administration/Management
Catonsville Community College 2000 — 2002
AA, Business Administration
Bel Air High School 1998 — 2000
Hampton University
Hampton University
Home! December 2011 - Present
Living Branches (an affiliation of Dock Woods Community & Souderton Mennonite Homes) March 2010 - December 2011
Dock Woods Community - Living Branches May 2009 - April 2010
McCallion Staffing Specialists October 2007 - April 2009
Sheraton Meadowlands Hotel & Conference Center 2007 - 2007
Hilton Newark Penn Station 2005 - 2007
Crestline Hotels & Resorts 2004 - 2005
Skills
Recruiting, Employee Relations, Hiring, Personnel Management, Applicant Tracking..., Customer Service, Human Resources
Education
Villanova University Online 2010 — 2010
Human Resources
East Stroudsburg University of Pennsylvania 1999 — 2004
BS, Hotel, Restaurant & Tourism Management
Crestline Hotels & Resorts March 2013 - Present
Hi-Ho Silver October 2008 - March 2013
Whisper Concerts December 2011 - July 2012
Prudential Real Estate December 2007 - July 2008
Skills
People Skills, Event Planning, Microsoft, Customer Service, Microsoft Word, Microsoft Office, Time Management, Retail, Data Entry, Inventory Management, Social Networking, Customer Satisfaction, Sales, Critical Thinking, Teamwork, Leadership, Training, Team Leadership, Nonprofits, PowerPoint
Education
Christopher Newport University 2008 — 2012
Communication Studies, Religious Studies/ Philosophy
Verizon Wireless September 2014 - Present
Courtyard by Marriott October 2013 - September 2014
Dillards October 2013 - September 2014
Crestline Hotels & Resorts July 2011 - October 2013
Crestline Hotels & Resorts October 2009 - July 2011
Schiffer Family August 2008 - August 2009
Terra Cotta Coffeehouse May 2007 - May 2008
Seventh Day Baptist Church October 2006 - May 2008
Herrick Library at Alfred University August 2005 - May 2008
Alfred University's Lebohner Pool August 2004 - May 2008
Skills
Organizational..., Time Management, Fluent in German, English, Customer Service, Event Planning, Teamwork, Data Entry, Process Scheduler, Outlook, Event Management, PowerPoint, Workshop Facilitation, Inventory Management, Leadership, Conscientiousness, Public Speaking, Team Leadership, Hospitality, Customer Satisfaction, Hospitality Management, Sales
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters, Business Administration
Alfred University 2004 — 2008
Bachelors, Fine Art
Crestline Hotels & Resorts February 2015 - Present
Pillar Hotels & Resorts July 2014 - February 2015
Pensacola Junior College August 2013 - July 2014
VB Hospitality Management July 2006 - July 2014
VB Hospitality Management July 2006 - July 2014
Northwest Florida Chapter of Florida Restaurant & Lodging Association January 2011 - April 2014
Colwen Management June 2000 - July 2006
Interstate Hotels & Resorts August 1999 - June 2000
Interstate Hotels & Resorts August 1997 - October 1999
Marriott International April 1990 - December 1997
Skills
Organizational..., Revenue Management, Strategic Leadership, Budgeting, Financial Analysis, Franchise Relations, Owner's Representation, Training & Development, Business Analysis, Capital Projects, Financial Accounting, Internal Controls, Acquisition Integration, Capital Structure, Budgets
Education
Columbia Southern University 2012 — 2016
Doctor of Business, Business Administration, Management and Operations
Columbia Southern University 2008 — 2012
MBA, Finance, 3.84
University of Bridgeport 1997 — 2002
BS, ACCOUNTING
Norwalk Community College 1991 — 1995
Assoaciate Degree, Hotel & Restaurant Management
Hilton Worldwide July 2013 - Present
Blenheim Hospitality, LLC February 2012 - July 2013
Crestline Hotels & Resorts October 2009 - April 2011
Crestline Hotels & Resorts August 2009 - October 2009
Crestline Hotels & Resorts September 2008 - August 2009
Sam's Fun City & Sam's Surf City 2006 - 2007
Marriott International 2000 - 2002
Marriott International 1998 - 2000
Skills
Resorts, Revenue Analysis, Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Hospitality, Leisure Travel, Tourism, Customer Service, Banquets, Food & Beverage, Yield Management, Sales, Convention Services, Budgets
Education
Pensacola Junior College 2003 — 2005
Hospitality & Tourism Management
Brigham Young University - Idaho 1985 — 1987
StepStone Hospitality October 2014 - Present
Nonprofit HR Solutions May 2014 - October 2014
Crestline Hotels & Resorts July 2012 - May 2014
Crestline Hotels & Resorts - Hotel Derek / Westin & Sheraton Reston / Four Points by Sheraton DC March 2007 - July 2012
Self-Employed / Keller Williams Realty October 2003 - March 2007
The American Red Cross of Southeastern Pennsylvania October 2000 - September 2003
The American Red Cross National Headquarters April 2000 - October 2000
The American Red Cross National Headquarters May 1998 - April 2000
The American Red Cross National Headquarters May 1996 - May 1998
The American Red Cross National Headquarters August 1993 - May 1996
Skills
Employee Relations, Talent Acquisition, Talent Management, Strategic Planning, HR Policies, Balanced Scorecard, Performance Management, Labor Relations, Non-profits, Career Counseling, Competency Management, Nonprofits, Hospitality Industry, Employee Benefits, Hotels, Succession Planning, Training, Organizational..., Personnel Management, Employee Engagement, Leadership, Deferred Compensation, Recruiting, Management
Education
Marymount University
Master's Degree, Human Resource Management
George Mason University
Bachelor's Degree, Communications
Colegio San Agustin
High School
Reliance Trust Company June 2013 - Present
Reliance Trust Company December 2012 - June 2013
Crestline Hotels & Resorts June 2012 - December 2012
Crestline Hotels & Resorts August 2011 - June 2012
Skills
Sales, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Teamwork, Outlook, Call Center, Hospitality, Operating Systems, Building Relationships, Call Centers, Leadership, Management
Education
Georgia Southern University 2007 — 2011
Bachelor of Science, Hotel and Restaurant Management, Business
Georgia Southern University 2007 — 2011
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Shannon's Sugar Shack November 2013 - Present
U.S. Department of State / Embassy Riyadh July 2012 - Present
Women's Skills Bureau April 2012 - October 2012
FDA Center for Tobacco Products August 2010 - December 2011
Sabre Hospitality Solutions February 2008 - August 2010
Rescue Social Change Group March 2007 - March 2008
Phoenix Suns/Mercury April 2006 - March 2007
Crestline Hotels & Resorts October 2004 - April 2006
Skills
SEO, Hotels, Social Media Marketing, Marketing Communications, Event Planning, Social Media, Event Management, Marketing, Marketing Strategy, Facebook, Online Advertising, Advertising, Copywriting, Newsletters, Online Marketing, Budgets, Proposal Writing, Strategic Planning, Market Research, Brand Development, Media Relations, Analysis, Integrated Marketing, Public Relations, Social Networking, Recruiting, Digital Marketing, Press Releases, Google Adwords, Program Management, Strategic Communications, Email Marketing, Web Marketing, E-commerce
Education
Clemson University 1999 — 2003
Bachelor of Science, Marketing
Wilson High Scool
Choice Hotels International 2015 - Present
Crestline Hotels & Resorts 2013 - 2015
Concord Eastridge 2011 - 2013
Hilton 2009 - 2011
Interstate Hotels & Resorts 2005 - 2009
Skills
Project Management, Valuation, Hotels, Asset Management, Financial Analysis, Analysis, Financial Modeling, Real Estate Development, Due Diligence, Finance, Contract Negotiation, Business Development, Budgets, Mergers & Acquisitions, Negotiation, Investments, Forecasting, Real Estate, Acquisitions, Business Planning, Real Estate Economics, Strategy, Private Equity, Commercial Real Estate, Corporate Finance, Market Research
Education
Georgetown University
Master's Degree, Real Estate Finance
University of Virginia
Bachelor's Degree, Foreign Affairs
Donald R. Trice Commercial Arbitration, LLC 2004 - Present
Crestline Hotels & Resorts 2000 - 2004
Stormont Trice Corporation 1992 - 2000
Stormont Trice Corporation - Atlanta 1992 - 2000
Cornell University School of Hotel Administration 1992 - 1992
Interstate Hotels Corporation 1980 - 1991
Interstate Hotels Corporation (Now Interstate Hotels & Resorts) 1980 - 1991
Interstate Hotels & Resorts 1980 - 1991
Education
Cornell University 1957 — 1963
BS with Distinction, Hotel Administration
Crestline Hotels & Resorts May 2002 - Present
KSL Resorts May 1998 - May 2002
Miraval Resort May 1996 - May 1998
Ritz-Carlton Hotel Company August 1986 - May 1996
New York Air August 1983 - August 1986
Skills
Hotels, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Hotel Management, Yield Management, Leadership, Contract Negotiation, Customer Satisfaction, Corporate Events, Sales, Revenue Analysis, Food & Beverage, Pre-opening, Tourism, Meeting Planning, Catering, Event Management, Hotel Asset Management
Education
Furman University 1979 — 1983
Bachelor of Arts (B.A.)
Walter Johnson
Crestline Hotels & Resorts March 2013 - Present
Crestline Hotels & Resorts March 2011 - March 2013
Crestline Hotels & Resorts January 2006 - March 2011
Crestline Hotels & Resorts January 2006 - January 2008
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2006
Starwood Hotels & Resorts Worldwide, Inc. September 2002 - October 2004
Starwood Hotels & Resorts Worldwide, Inc. August 1999 - September 2002
Skills
Resorts, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, Food & Beverage, Management, Sales, Yield Management, Sales Management, Pre-opening, Hospitality, Front Office
Education
Drexel University 1987 — 1991
B. F. Saul Company Hospitality Group June 2015 - Present
Au Bon Pain June 2012 - May 2015
Crestline Hotels & Resorts December 2010 - June 2012
Sheraton and Westin Hotels Reston Heights November 2007 - September 2009
Skills
Hospitality, Pre-opening, Hospitality Management, Hotel Management, Hospitality Industry, Food & Beverage, Resorts, Hotels, Human Resources, Strategic Human..., Change Management, Organizational..., Human Resource...
Education
The George Washington University 2008 — 2010
Master of Science (MS), Human Resources Development
Florida International University 1995 — 2000
Bachelor of Science (BS), Communications / Journalism
Crestline Hotels & Resorts July 2015 - Present
Aon Hewitt in Partnership with Marriott International and The Ritz-Carlton May 2013 - July 2015
Aon Hewitt June 2012 - May 2013
Innovative Refrigeration Systems, Inc. April 2011 - June 2012
Rosetta Stone October 2007 - April 2011
Skills
Talent Acquisition, AIRS, SuccessFactors, Full-cycle Recruiting, Negotiation, Recruitment Advertising, Sourcing, Interviewing, Employee Benefits, Talent Assessment, Excel, Outlook, HRIS, Contract Negotiation, Employee Relations, Talent Management, Microsoft Excel, Interviews, SDLC, Recruiting, Applicant Tracking..., Leadership, Event Management, Social Media, Onboarding, Marketing, College Recruiting, Internet Recruiting, Management, Taleo, Technical Recruiting, Executive Search, Business Networking, Executive Networking
Education
Eastern Mennonite University 2005 — 2007
Liberal Arts, Business Administration, Human Resources Management
Cornerstone University 2003 — 2005
Crestline Hotels & Resorts March 2013 - Present
Crestline Hotels & Resorts March 2011 - March 2013
Crestline Hotels & Resorts January 2008 - March 2011
Crestline Hotels & Resorts January 2006 - January 2008
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2006
Starwood Hotels & Resorts Worldwide, Inc. September 2002 - October 2004
Starwood Hotels & Resorts Worldwide, Inc. November 1999 - September 2002
Skills
Sales, Yield Management, Leadership, Hospitality Industry, Revenue Analysis, Management, Hotel Management, Hotels, Hospitality, Hospitality Management, Contract Negotiation, Meeting Planning, Resorts, Pre-opening, OnQ
Education
Drexel University 1987 — 1991
BS, Hotel, Rest and Inst Mgm't / Marketing
Interstate Hotels & Resorts November 2013 - Present
Hersha Hospitality December 2009 - November 2013
Crestline Hotels & Resorts October 2007 - September 2009
Columbia Sussex 2003 - 2007
Marriott World Center 2000 - 2002
Skills
Hotel Management, Revenue Management, Food & Beverage, Hospitality Management, Banquets, Hotels, Hospitality, Budgeting, Micros, Resorts, Yield Management, Front Office, Hospitality Industry, Restaurants, Rooms Division, Revenue Analysis, Guest Service Management, Pre-opening, Property Management..., Catering, Customer Service, Pre-opening experience, Lodging, Budgets, Hotel Booking, Convention Services, Opening Hotels, OnQ, Food, Tourism, Menu Development, Meeting Planning, Restaurant Management, Fine Dining, Revenue Forecasting, Banquet Operations
Education
Bournemouth University 1987 — 1990
Arts of Life September 2009 - Present
Chicago House and Social Service June 2009 - October 2012
Strategic Hotels & Resorts January 2000 - September 2012
Crestline Hotels & Resorts March 2000 - September 2006
Barcelo Hotels & Resorts 2000 - 2006
Fairmont Hotels and Resorts 1995 - 1998
Fairmont Hotel Chicago 1995 - 1998
P & S Management 1978 - 1981
Skills
Budgeting, Administration, Contract Negotiation, Non-profits, Mergers, Microsoft Office, Analysis, Accounting, Financial Reporting, Financial Analysis, Excel, Real Estate, Forecasting, Financial Management, Financial Planning, Asset Management, Word, PowerPoint, Risk Management, Budgets, Strategic Planning, Internal Audit, Microsoft Excel, Due Diligence
Education
Eastern Illinois University 1975 — 1977
B.S., Finance and Human Resources
Kaskaskia Community College 1973 — 1975
Associates, Accounting
InterContinental Hotels Group July 2011 - Present
InterContinental Hotels Group September 2010 - June 2011
InterContinental Hotels Group September 2007 - August 2010
Crestline Hotels & Resorts September 2004 - August 2007
Wyndham International 2003 - 2004
Crowne Plaza Ravinia 1999 - 2003
Skills
Revenue Analysis, Hotels, Yield Management, Rooms Division, Hospitality Management, Hotel Booking, Hospitality Industry, Property Management..., Pricing Strategy, Hotel Management, Front Office, Fine Dining, Pre-opening, Banquets, Catering, Hospitality, Food & Beverage, Opening Hotels, Holidex, Event Management, Customer Satisfaction, Resorts, Opera, Tourism, OnQ, Micros, Reservation, Online Travel, Strategy, Delphi, Sales, Lodging, Leisure, GDS, Revenue Forecasting, Guest Service Management, Business Travel, Forecasting, Meeting Planning, Restaurants, Restaurant Management, Pre-opening experience, Menu Development, Income Statement, Distribution Strategies, Revenue Enhancement, Hotel Administration, Profit Maximization, Convention Services, Concierge Services
Education
Staatliche Berufsschule Rothenburg-Dinkelsbühl 1993 — 1996
Hospitality
Lake Lanier Islands Resort, NE Georgia March 2013 - Present
Lake Lanier Islands Resort, NE Georgia October 2006 - March 2013
Crestline Hotels & Resorts October 2003 - October 2006
Westin Atlanta North 2001 - 2003
Lake Lanier Islands Resort, NE Georgia 1997 - 2001
Sheraton Burlington Hotel September 1996 - September 1997
Skills
Hotels, Catering, Tourism, Management, Hospitality, Food & Beverage, Hospitality Management, Resorts, Hospitality Industry, Event Management, Hotel Management, Banquets, Convention Services, Sales, Customer Service, Time Management
Education
Columbia Southern UniversityBachelo
Bachelor's degree
Champlain College 1994 — 1996
Associates
RHAM 1991 — 1994
Diploma
Sentrillion June 2013 - Present
Argy, Wiltse & Robinson, P.C. 2007 - 2010
Crestline Hotels & Resorts 2006 - April 2007
Optimus 2004 - 2006
National Democratic Institute for International Affairs 2002 - 2004
Education
Ashford University
Bachelor's degree, Human Resources Management/Personnel Administration, General
Hilton Worldwide July 2015 - Present
Choice Hotels International March 2014 - July 2015
Choice Hotels International August 2011 - March 2014
Crestline Hotels & Resorts June 2010 - August 2011
Virginia Tech August 2008 - May 2010
Walt Disney World January 2006 - August 2008
Walt Disney World January 2004 - June 2004
Walt Disney World May 2003 - December 2003
Skills
Leadership, Revenue Analysis, Analytics, Event Management, Data Analysis, Project Management, Access, Online Marketing, Revenue Forecasting, Business Analysis, Event Planning, Social Media, Microsoft Office, VBA, Pricing Strategy, Tableau, Data Visualization, MapPoint, PeopleSoft Financial, SAS, R, C++, Essbase, Hyperion Planning, Visio, Microsoft Dynamics, Google Analytics, Google Adwords, Matlab, Market Research
Education
Penn State University 2015 — 2016
Graduate Certificate
Virginia Polytechnic Institute and State University - Pamplin College of Business 2008 — 2010
Masters of Business Administration
Virginia Polytechnic Institute and State University - Pamplin College of Business 2001 — 2005
BS
University of Georgia - Terry College of Business 2012 — 2013
Certificate
Cornell University 2009 — 2010
Certificate
Crestline Hotels & Resorts October 2014 - Present
Coastal Hospitality Associates LLC April 2014 - October 2014
Coastal Hospitality Associates LLC January 2013 - April 2014
Crestline Hotels & Resorts May 2012 - December 2012
Crestline Hotels & Resorts May 2009 - May 2012
NCO Financial Systems February 2009 - May 2009
JW Marriott October 2005 - October 2008
Rede Estanplaza de Hotéis 2001 - 2003
Skills
Payroll, Orientation, Hospitality Management, Employee Relations, Hotels, Employee Engagement, HR Policies, HRIS, Performance Management, Hotel Management, Hospitality Industry, Customer Service, Benefits, Outlook, Excel, Word, Guest Service, Public Speaking, PowerPoint, New Hire Orientations, Hospitality, Interviews, Employee Benefits, Microsoft Excel, Personnel Management, Applicant Tracking..., Management, Onboarding, Human Resources, Hiring, Recruiting, Benefits Administration, ADP Payroll, Employee Training, Labor Relations, Training, PeopleSoft, Talent Management, Employee Handbooks, Front Office, Employee Recognition, Resorts, Leadership Development, Organizational..., Coaching, Property Management..., FMLA
Education
Strome College of Business 2010 — 2010
Certificate, Human Resources
Fundação Getúlio Vargas 2004 — 2005
CEAG, Business Administration
Faculdades Hebraico Brasileira Renascenca 2000 — 2002
Associate Degree, Hospitality Management
Self Employed Consultant for Hotels, Rest & Small Companies May 2010 - Present
Crestline Hotels & Resorts January 2009 - December 2009
Deco Beach Hotels June 2008 - October 2008
Renaissance Hotel February 2007 - June 2008
Self- Employed January 2006 - February 2007
Fort Lauderdale/Sunrise Hilton March 2004 - January 2006
Flower Transfer. Inc. 1999 - March 2004
Secutronix, Inc 1996 - 1999
Fischer Geraniums 1994 - 1996
Skills
Accounts Payable, Forecasting, Accounting, Budgets, Management, Auditing, Internal Controls, Training, QuickBooks, Accounts Receivable, Payroll, Cash Flow, Leadership, Income Statement, Finance
Education
Florida State University 1970 — 1976
Certificate, Hospitality Management
ColegioB/quilla-Univ-Atlantico 1962 — 1968
BS, Economics/Accounting/Philosophy
Conference Direct July 2015 - Present
Pyramid Hotels/ Sheraton Norfolk Waterside Hotel July 2009 - July 2015
PHR - Hilton Virginia Beach Oceanfront September 2003 - August 2008
Crestline Hotels & Resorts February 1999 - September 2003
Norfolk Convention and Visitors Bureau 1997 - 1999
Skills
Hotels, Resorts, Pre-opening, Sales, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Hospitality, Yield Management, Food & Beverage, Meeting Planning, Tourism, Front Office, Banquets, Catering, Restaurants, Trade Shows, Hotel Booking, Event Management
Education
Indiana State University 1994 — 1994
Certified Travel Industry Specialist, Tourism and Travel Services Marketing Operations, A
College of Charleston 1987 — 1991
Bachelor of Applied Science (BASc), Business Administration and Management, General
Crestline Hotels & Resorts June 2008 - Present
Crestline Hotels & Resorts June 2008 - June 2013
Legacy Lodge @ Lake Lanier Islands Resort November 2005 - June 2008
Marriott International June 1988 - November 2005
Skills
Revenue Analysis, Event Planning, Hospitality Industry, Hotels, Rooms Division, Hotel Management, Front Office, Hospitality Management, Resorts
Education
Fort Valley State University 1992 — 1994
Business Administration
Charlotte Amalie HS
Interstate Hotels & Resorts August 2014 - Present
Hilton Garden Inn Wilmington Mayfaire with Interstate Hotels and Resorts July 2010 - August 2014
Star Hotels June 2009 - July 2010
Crestline Hotels & Resorts June 2007 - June 2009
Crestline Hotels and Resorts March 2005 - June 2007
Crestline Hotels & Resorts June 2004 - March 2005
Columbia Sussex June 2003 - June 2004
Columbia Sussex September 2002 - June 2003
Skills
Hotels, Payroll, Revenue Analysis, Front Office, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Yield Management, OnQ, Revenue Forecasting, Property Management..., Pre-opening experience, Banquets, Opera, Employee Training, Human Resources, Culinary Skills, Lodging, Food, Hospitality, Micros, Leadership, Food & Beverage, Operations Management, Budgets, Guest Service Management, Management, Restaurants, Restaurant Management, Training, Convention Services, Profit, Menu Development, Income Statement, Customer Service, Tourism, Customer Satisfaction, Fine Dining, Meeting Planning, Sales, Catering, Opening Hotels, Hotel Booking, Hiring, Cost Control, Cuisine, Food Service, Leisure
Education
University of Tennessee-Knoxville 1999 — 2002
PhD, English
Clemson University 1997 — 1999
MA, English
Wofford College 1992 — 1996
BA, English
Crestline Hotels & Resorts January 2008 - May 2009
ComPsych November 2006 - April 2007
WorldBridge Partners June 2005 - September 2006
Education
Temple University 2003 — 2005
M.Ed., Psychology
Duquesne University 1999 — 2003
B.A., Psychology and Sociology
Aimbridge Hospitality June 2015 - Present
Crestline Hotels & Resorts January 2013 - Present
Euphoria Life & Home November 2013 - July 2014
Courtyard by Marriott, Princeton, NJ January 2006 - June 2009
Staybridge Suites® Hotels 2004 - 2005
Staybridge Suites® Hotels 2004 - 2005
Summerfield Suites Princeton 1994 - 1997
Skills
Graphic Design, Interior Design, Illustration, Home Accessories
Education
Art Institute of Pittsburgh
Available for Task Force and Consulting September 2012 - Present
Rocky Gap Resort January 2002 - September 2011
Crestline Hotels & Resorts 2002 - January 2005
Crestline Hotels & Resorts June 1999 - January 2002
Skills
Hotels, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Yield Management, Pre-opening, Hospitality, Food & Beverage, Banquets, Front Office, Catering, Rooms Division, OnQ, Budgets, Resorts, Forecasting, Customer Satisfaction, Micros, Opening Hotels, Property Management..., Training, Sales, Convention Services, Lodging, Restaurant Management, Restaurants, Guest Service Management, Meeting Planning, Hotel Booking, Menu Development, P&L, Fine Dining, Tourism, Culinary Skills, Leisure
Education
Cleveland State University 1972 — 1975
BS, Marketing
The Ohio State University 1969 — 1971
The Procaccianti Group September 2013 - Present
Aimbridge Hospitality August 2012 - August 2013
Remington Hotels December 2009 - August 2012
Crestline Hotels & Resorts June 2008 - December 2009
Tidewater Hotels and Resorts 2000 - 2009
Starwood Hotels & Resorts Worldwide, Inc. 1995 - 2000
InterContinental Hotels Group January 1993 - January 1995
Hyatt Hotels Corporation April 1988 - January 1993
Skills
Hotels, Management, Team Building, Hotel Management, Hospitality Management, Hospitality Industry, Food & Beverage, Hospitality, Delphi, Employee Relations, Revenue Analysis, Pre-opening, Customer Service, Banquets, Rooms Division, Yield Management, OnQ, Restaurants, Hiring, Resorts, Lodging, Property Management..., Opening Hotels, Convention Services, Front Office, Guest Service Management, Micros, Rooms Division..., Catering, Pre-opening experience, Hotel Booking, Fine Dining, Revenue Forecasting, Menu Development, MICROS
Education
Fairmont State University 1982 — 1986
Crestline Hotels & Resorts June 2012 - Present
Crestline Hotels & Resorts August 2011 - June 2012
Crestline Hotels & Resorts November 2007 - August 2011
Skills
Microsoft Excel, Team Building, Budgets, Customer Satisfaction, Customer Service, Employee Relations, Event Management, Event Planning, Food, Forecasting, Hospitality, Hotels, Inventory Management, Leadership, Operations Management, Training, Hospitality Management
Education
University of Baltimore 2004 — 2007
JD, Law
Frostburg State University 2000 — 2003
BA, Economics
Crestline Hotels & Resorts June 2010 - Present
Crestline Hotels & Resorts August 2008 - June 2010
Caruso Homes May 2006 - January 2008
U.S.A.F January 1975 - July 1995
Skills
Scheduling, Cost Control, HVAC, Construction, Engineering, Process Scheduler, Facilities Management, Construction Management, Value Engineering, Supervisory Skills, Electricians, Contract Management, Hospitality Management, Renovation, Contract Negotiation, Hospitality Industry, Hotel Management, Hotels, Resorts, Hospitality, Customer Service, Food & Beverage
Education
Community College of the US Air Force 1977 — 1981
Associates, Construction Management
Crestline Hotels & Resorts August 2015 - Present
Crestline Hotels & Resorts July 2011 - August 2015
Crestline Hotels & Resorts January 2011 - July 2011
Crestline Hotels & Resorts June 2003 - January 2011
Skills
Hospitality Management, Hotel Management, Resorts, Hospitality Industry, Hospitality, Hotels, Pre-opening, Employee Relations, Human Resources, HRIS, Onboarding, Hiring, Recruiting
Education
Christopher Newport University 2006 — 2010
BS, Business Admin - Management
Crestline Hotels & Resorts April 2015 - Present
Chartwell Hospitality December 2011 - April 2015
Chartwell Hospitality June 2009 - December 2011
Paramount Hospitality Management, LLC February 2009 - June 2010
Interstate Hotels & Resorts February 2007 - February 2009
Skills
Resorts, Revenue Management, Guest Service, Guest Satisfaction, Front Office, Rooms Division, Budgeting, Inventory Management, Sales Management, Strategic Planning, Team Building, Operations Management, Forecasting, Staff Training, Mentoring, Cost Control, Hiring, Revenue Analysis, Hospitality Management, Hotels, Hospitality, Customer Service, Hospitality Industry, Budgets, Restaurants, Pre-opening, Yield Management, Property Management..., Customer Satisfaction, Food & Beverage, Micros, Hotel Management, OnQ, MICROS
Education
Astrakhan State Technical University (ASTU) 2001 — 2010
Master's Degree, Computer and Information Sciences and Support Services
Emory Conference Center Hotel October 2014 - Present
Liberty House Restaurant Corporation January 2014 - October 2014
Hospitality Ventures Management Group November 2011 - January 2014
Snapfinger July 2011 - September 2011
Crestline Hotels & Resorts September 2005 - July 2011
Club Mediterranee June 1991 - January 1999
Skills
Resorts, Revenue Analysis, Hotels, Forecasting, Cruises, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Pre-opening, Property Management..., Yield Management, Micros, OnQ, Rooms Division
Education
California State University-Sacramento 1983 — 1991
BA, Economics
Classic Auto Group Inc May 2015 - Present
Lube Stop May 2014 - June 2014
Kent State University January 2013 - May 2014
Crestline Hotels & Resorts June 2013 - August 2013
IB-Tech May 2012 - August 2012
The Gorman-Rupp Company June 2011 - August 2011
Skills
Microsoft Office, Virtual Networks, Active Directory..., Network Hardware, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Budgets, Network Management..., Structured Programming, VB.NET, Visual Studio, Network Infrastructure, IT Infrastructure..., Business Strategy, Situation Analysis
Education
Kent State University 2011 — 2015
Bachelor of Business Administration (BBA), Computer Information Systems
Pioneer Career and Technology Center 2009 — 2011
High School, Information Technology Support
Northmor High School 2007 — 2011
Highgate Hotels July 2015 - Present
Refinery Hotel New York April 2012 - July 2015
Highgate Hotels November 2010 - April 2012
Lodgian August 2004 - November 2010
Crestline Hotels & Resorts January 2009 - February 2010
Skills
Revenue Analysis, Hospitality, OnQ, Pre-opening, Food & Beverage, Front Office, Catering, Restaurants, Micros, Banquets, Opening Hotels, Budgets, Income Statement, Cost Control, Customer Satisfaction, Profit
Education
California University of Pennsylvania 1997 — 2001
Business Management
Crestline Hotels & Resorts 2011 - 2013
Education
Bennett College for Women 2008 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Stefanini December 2014 - Present
Remington Hotels September 2013 - May 2014
Remington Hotels May 2013 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - May 2013
Crestline Hotels & Resorts October 2009 - July 2010
JHM Hotels April 2008 - April 2009
Starwood Hotels & Resorts Worldwide, Inc. July 2004 - March 2007
Skills
Microsoft Office, Galaxy, Opera, Program Implementation, Sales, Contract Negotiation, Events Coordination, Vendor Relationships, RFP, Banking, Banquet Operations, Catering, Convention Services, Training, Customer Support, Guest Service Management, Hotels, Hospitality Management, Yield Management
Education
Atlanta Metropolitan College 2001 — 2002
Business Administration and Management, General
Spelman College
LoanCare, A ServiceLink Company June 2014 - Present
Gold Key/PHR Hotels & Resorts July 2013 - November 2013
Crestline Hotels & Resorts May 2012 - May 2013
Landmark Hotel Group December 2009 - September 2010
Landmark Hotel Group July 2006 - December 2009
Skills
PowerPoint, Teamwork, Data Entry, Customer Satisfaction, Front Office, Hotels, Rooms Division, Hospitality, Opera, Training, Food & Beverage, Hospitality Management, Hotel Management, Customer Service, Restaurants, Event Planning, Event Management, Resorts, Sales, Outlook, Catering, Banquets, Telephone Skills, Microsoft Word, Hospitality Industry, Microsoft Excel, Time Management, Call Centers
Education
ECPI College of Technology 1998 — 2000
NA, Computer Programming
Tidewater Community College
Crestline Hotels & Resorts October 2014 - Present
Los Angeles County Sanitation Districts August 2011 - March 2014
Radisson May 2008 - July 2008
Sears, Roebuck and Co. October 2007 - December 2007
Skills
Customer Service, Front Office, Hotels, Hospitality Industry, Customer Satisfaction, Microsoft Office, Event Planning
Education
Cypress College 2007 — 2017
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Crestline Hotels & Resorts
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Front Office, Food & Beverage, Pre-opening, Yield Management
Education
Boston University - Metropolitan College 1986 — 1990
Bachelor’s Degree, Hotel, Motel, and Restaurant Management
Crestline Hotels & Resorts October 2012 - Present
Embassy Suites July 2007 - March 2009
Embassy Suites Burlingame July 2006 - July 2007
Westin SFO June 2004 - July 2006
Skills
Customer Service, Great Motivator, Great Personality, Conflict Resolution, Integrity, Social Networking, Dependable Team Player, great listener
Education
New York University 1997 — 1999
None, Political Science and Government
CUNY Bronx Community College 1993 — 1996
Associate of Arts and Sciences (AAS), Paralegal
Citi March 2014 - Present
Citi May 2011 - March 2014
Crestline Hotels & Resorts June 2005 - February 2011
Skills
Microsoft Office Suite, Credit Risk, Credit Reports, Fax Machine, Printer/Copier, Time Management, Highly detail oriented, Typing Speed 40 wpm, Windows 7, Windows XP Pro
Education
Allegany College of Maryland
Letter of Recognition, Microsoft Applications Specialist
Allegany High School
Diploma, Certificate of Merit
Crestline Hotels & Resorts July 2015 - Present
Crestline Hotels & Resorts May 2012 - Present
UNC Wilmington January 2015 - April 2015
Courtyard Carolina Beach Oceanfront February 2014 - March 2014
Comair December 2002 - December 2009
Trans States Airlines February 2002 - October 2002
Trans World Airlines September 2000 - October 2001
Trans World Airlines May 1999 - August 2000
Skills
Tourism, Hotels, Hospitality, Customer Service, Hospitality Management, Hospitality Industry, Flights, Aviation, Airlines, Hotel Management
Education
University of North Carolina at Wilmington 2012 — 2015
Bachelor of Arts (B.A.), Recreation, Sports Leadership, and Tourism Management
Cape Fear Community College 2010 — 2012
Registered Nursing
Bishop Miege High School 1994 — 1998
High School