CRICO Company
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CRICO Employees
CRICO January 2011 - Present
Fallon Clinic 2007 - 2011
Lash and Associates, PC 2004 - 2007
Martin Magnuson McCarthy & Kenney 2002 - 2004
Massachusetts Superior Court 2001 - 2002
Skills
Legal Liability, Insurance, Medical Malpractice, Risk Management, Claim, Training, Professional Liability, Product Liability, Litigation, Arbitration, Civil Litigation, Claims Management, Legal Research, Liability, Litigation Management, Mediation, Property, Reinsurance, Torts, Trials
Education
Suffolk University Law School 1998 — 2001
JD
Providence College 1994 — 1998
BA, History, Political Science
CRICO August 2014 - Present
Epsilon June 2012 - August 2014
Boston University Tsai Performance Theater, Boston University September 2008 - May 2012
Cegedim China Co. Ltd March 2011 - June 2011
Peabody Museum of Natural History May 2008 - August 2009
Greenberg & Co. CPA February 2006 - April 2008
Yale University June 2007 - August 2007
Skills
Research, SQL, Data Analysis, Databases, Microsoft Excel, Business Analysis, Project Management, CRM, Microsoft Access, Microsoft Word, Visio, Python, HTML, Management
Education
Boston University 2008 — 2012
Bachelor of Arts (BA), Economics
Federal Trade Commission June 2015 - August 2015
University of Southern California May 2014 - October 2014
Brandeis University August 2012 - May 2013
CRICO June 2011 - August 2012
Skills
Analysis, Research, Strategy, Analytics, Social Media, Financial Analysis, Public Speaking, PowerPoint, Legal Research, Legal Writing, Economics, Data Analysis, Event Planning
Education
University of Southern California Law School 2013 — 2016
Doctor of Law (J.D.)
Brandeis University 2009 — 2013
Bachelor of Arts, Economics and Business
London School of Economics and Political Science 2011 — 2012
General Course
CRICO 2013 - Present
WIPO 2011 - 2013
US Fish and Wildlife Service May 2010 - September 2010
University of Nevada Reno 2008 - 2009
Great Basin Institute 2002 - 2008
Skills
Stata, Analysis, Leadership, Statistics, Policy Analysis, Public Policy, Data Analysis, Policy, Economics, Econometrics, International Relations
Education
University of Neuchâtel 2010 — 2011
Master of Science (M.S.), Economics, Cum Laude
University of Nevada-Reno 2008 — 2010
Bachelor of Arts (B.A.), Political Science and Government
CRICO October 2007 - Present
CRICO/RMF October 2007 - June 2009
Brigham and Women's Hospital September 2000 - October 2007
Skills
public speaking, Patient Safety, clinical risk management, conflict mediation, Writing, Risk Assessment, Patient Advocacy, Clinical Risk Management, Team Leadership, Mediation, Public Speaking, Healthcare, Healthcare Information..., Clinical Research, Management, Team Building, Quality Improvement, Leadership, Hospitals, Healthcare Management, Managed Care, Utilization Management, Medicine, Risk Management, Insurance, Strategic Planning, Informatics, Healthcare Consulting, EHR, Physicians, Health Policy, Analysis, Nursing, Emergency Medicine, Medicare, Disease Management, Healthcare Industry, HIPAA
Education
Bucknell University 1996 — 2000
BA, Psychology
Boston University School of Public Health
Masters Degree, Public Health
Berry Appleman & Leiden LLP March 2014 - Present
Fragomen, Del Rey, Bernsen & Loewy September 2012 - February 2014
Greater Boston Legal Services August 2010 - August 2012
Juvenile Justice Center September 2009 - May 2010
CRICO January 2009 - June 2009
Greater Boston Legal Services June 2008 - December 2008
The Watermill Group January 2006 - June 2006
Reut Sadaka May 2005 - August 2005
Habitat for Humanity International May 2005 - June 2005
Skills
Litigation, Civil Litigation, Community Outreach, Legal Writing, Westlaw, Legal Research, Public Policy, Immigration Law, Employment Law, Non-profits, Criminal Defense..., Legal Assistance, Research, Policy Analysis, International Law, Nonprofits, Family Law, Courts, Criminal Law
Education
Suffolk University Law School 2007 — 2010
Doctor of Law (J.D.), Litigation
Brandeis University 2002 — 2006
Bachelor of Arts (B.A.), Politics, Comparative Literature
Dfuse Technologies, Inc. August 2015 - Present
Keurig Green Mountain, Inc. May 2014 - July 2015
MHill Consulting February 2014 - July 2015
CRICO February 2014 - March 2014
Avon 2013 - 2014
Massachusetts Department of Revenue 2012 - 2013
Pall Corporation 2011 - 2012
Arredondo & Co 2010 - 2011
Island Photo 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, SAP R/3, SAP Netweaver, Large Scale..., Development & delivery..., SAP HR, SAP, Change Management, Business Analysis, Software Documentation, Analysis, Training, Large Scale Change..., Business Process..., Content Development, Management, SAP ERP, Vendor Management, Process Improvement
Education
State University of New York College at Old Westbury 2007 — 2010
NYIT 2006 — 2007
Management Information Systems and Services
CRICO 1988 - Present
Education
Dartmouth College 1966 — 1970
AB, Economics
Boston University - School of Management
Master of Business Administration (MBA)
CRICO April 2014 - Present
CRICO January 2013 - April 2014
Genzyme March 2012 - January 2013
Cox Hallett Wilkinson October 2010 - June 2011
Cox Hallet Wilkinson September 2009 - April 2010
Skills
Legal assistant, Facilities Operations, Human Resources, Administrative..., Payroll, Employee Benefits, New Hire Orientations, Invoicing, Analysis, PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Adobe Acrobat, Outlook, Databases, Facilities Management, Insurance, Strategic Planning, Training, Space planning, ADP Payroll, ADP HRB
Education
Emerson College 2011 — 2013
Master of Arts (M.A.), Communication Management, 4.0
University of Guelph 2005 — 2009
Bachelor of Arts (B.A.), Psychology, Honours
Forrester Research June 2014 - March 2015
CRICO September 2013 - June 2014
Harvard Business School February 2011 - September 2013
Longitude Media, LLC August 2009 - December 2010
Questex Media Group October 2008 - August 2009
Questex Media Group September 2005 - September 2008
Neurometrix November 2004 - September 2005
Hill Holliday July 2002 - October 2004
Towers Perrin October 2000 - July 2002
Deloitte & Touche October 1999 - October 2000
Skills
Google Docs, Google Apps, PeopleSoft, Google Sites, Video Conferencing, CIBT Visas, Travel Visas, Audio Conferencing, WebEx, Salesforce.com, Chatter, Time Management, Executive..., Administrative..., Event Management, Microsoft Office 2013, Diligent, SharePoint, SharePoint Designer, InfoPath, Customer Service, Social Media, Web Analytics, Google Analytics, Analytics, Microsoft Office 2010, Photoshop, Google Adwords, Omniture, ITIL v3 Foundations..., Online Marketing, Training, Management, Digital Media, Data Analysis, Editing, International Travel, Board Planning, Onboarding, Event Planning, Meeting Scheduling
Education
University of British Columbia (online) 2009 — 2009
Certificate
Clark University 1998 — 1999
Certificate
Bridgewater State University 1986 — 1987
Archbishop Williams High School 1981 — 1984
Diploma
CRICO -Risk Management Foundation October 2014 - Present
CRICO February 2013 - Present
CRICO February 2009 - February 2013
Flahive Ogden and Latson October 1994 - May 2004
Skills
Professional Liability, Liability, Claim, Casualty, Legal Liability, Insurance, Reinsurance, Medical Malpractice, Product Liability, Claims Management, Property & Casualty..., Risk Management, Liability Analysis, Litigation Management, Litigation, Claim Investigation, Claims Resolution, Claims Handling, Adjusters, Insurance Law, Subrogation, Workers Compensation, Workers' Compensation..., Underwriting, Commercial Lines, Commercial Insurance, Mediation, Personal Injury, Brokers, Property Damage, Casualty Insurance
Education
Tulane University Law School 1985 — 1988
Doctor of Law (JD), Law
University of North Carolina at Chapel Hill 1979 — 1981
Bachelor of Science (BS), Medical Technology
Biogen July 2015 - Present
Steward Health Care 2014 - 2015
Verisk Health 2013 - 2014
CRICO 2010 - 2013
CRICO 2008 - 2010
Boston University School of Medicine 2003 - 2006
Boston University School of Medicine 2002 - 2003
MIT September 2001 - January 2002
Skills
Business Intelligence, Data Analysis, Analysis, Business Analytics, Data Mining, Problem Solving, Customer Service, Healthcare, Healthcare Information..., Creative Strategy, Leadership, CRM, Databases, SDLC, Management, Business Analysis, Critical Thinking, Business Process..., Process Improvement, Cross-functional Team..., Project Management, Vendor Management
Education
Boston University 2002 — 2003
MS, Electrical and Computer Engineering (Research focus:Bioinformatics)
University of Madras 1997 — 2001
BE, Electrical and Electronics Engineering
CRICO December 2011 - Present
Freelance Musician September 1996 - Present
WGBH Educational Foundation March 2009 - December 2011
Ernst & Young October 2004 - February 2007
Citizens Bank December 2001 - May 2003
Skills
Finance, US GAAP, Microsoft Office, Financial Statements, Program Management, Customer Service, MAS500, FileMaker, Budgets, MBA, MSA, Requisition Management, Capital Budgeting, Project Management, Technical Support, Internal Controls, Sage FAS Fixed Assets, Employee Wellness..., Contract Management, Monthly Close Process, Project Governance, Accompaniment, Financial Policies &..., Internal Audit
Education
Northeastern University - Graduate School of Professional Accounting 2003 — 2004
MBA & Masters of Science, Accounting
Brandeis University 1997 — 2001
Bachelor of Arts & Sciences, Economics
MHill Consulting January 2003 - Present
CRICO October 2013 - March 2014
Resources Global Professionals June 2013 - August 2013
Massachusetts Department of Revenue September 2012 - July 2013
Clavis Technology June 2011 - September 2012
Boston University August 2010 - August 2011
Boston Scientific January 2010 - August 2010
Procter & Gamble January 2003 - December 2009
Gillette 2002 - 2007
Agile Software (acquired by Oracle in 2007) April 2001 - November 2002
Skills
End User Training, SAP, Training, Consulting, Training Delivery, Business Process, ERP, Project Planning, OCM, Change Management, Business Analysis, Master Data Management, Software Documentation, SAP Implementation, Process Improvement, SAP ERP, Analysis, Testing, CRM, SAP HR, Requirements Gathering, Integration, Business Process..., Strategy, Requirements Analysis, SharePoint, SAP R/3, Management, SAP MM, Employee Training, SAP BW, SD, SAP Netweaver, Data Analysis, ETL, Data Modeling, Analytics, Enterprise Software, IT Strategy, Business Intelligence, Program Management, Business Transformation
Education
University of Stirling 1988 — 1993
Bachelor of Science, Management Science
Boston University 2011 — 2011
IT Project Management Certificate
Brandeis University, International Business School June 2015 - Present
Brandeis University, International Business School September 2005 - Present
PRMIA - Professional Risk Managers' International Association November 2014 - Present
PRMIA - Professional Risk Managers' International Association November 2013 - Present
CRICO September 2011 - Present
UMass Foundation 2000 - Present
Weston Media Center, Inc. July 2010 - Present
Strategic Investment Risk Management March 2005 - Present
CRICO July 2009 - August 2011
Reykjavik University January 2005 - April 2008
Skills
Quantitative Analytics, Investments, Financial Modeling, Fixed Income, Risk Management, Quantitative Finance, Valuation, Econometrics, Economics, ALM, Portfolio Management, Asset Allocation, Investment Strategies, Finance, Hedge Funds, Market Risk, Bonds, Bloomberg, Equity Valuation, Actuarial Science, Alternative Investments, Capital Markets, Options, Financial Markets, Corporate Finance, Emerging Markets, Equities, Investment Banking, Asset Liability..., Investment Management, Asset Management, Derivatives, Financial Risk
Education
Massachusetts Institute of Technology 1972 — 1976
Ph.D., Mathematics
University of Massachusetts, Amherst 1971 — 1972
Master of Arts (M.A.), Mathematics
University of Massachusetts Boston 1967 — 1971
Bachelor of Arts (B.A.), Mathematics
Commonwealth of Massachusetts, Department of Energy Resources February 2009 - Present
Commonwealth of Massachusetts, Department of Energy Resources November 2012 - January 2013
sustainserv GmbH / Inc. June 2008 - February 2009
CRICO January 2005 - December 2007
Polaroid Corporation August 1998 - March 1999
Polaroid Corporation 1996 - 1998
Polaroid Corporation 1995 - 1996
Polaroid Corporation September 1991 - 1995
Commonwealth of Massachusetts, Governor Dukakis 1987 - 1991
U.S. House of Representatives 1985 - 1987
Skills
Leadership, Strategic Planning, Media Relations, Marketing Communications, Corporate Communications, Change Management, Corporate Social..., Fundraising, Marketing, Government, Energy Efficiency, Renewable Energy, Market Research, Nonprofits, Budgets, Strategic Communications, Program Management, Public Speaking, Strategy, Business Development, Public Policy, Marketing Strategy, Management, Sustainability, Policy
Education
Northwestern University
BA, English Literature
Phillips Exeter Academy
Simmons College - Simmons School of Management
MBA
CRICO 1993 - Present
Skills
Claims Management, Healthcare, Liability, Insurance, Litigation, Process Improvement, Staff Development, Professional Liability, Claim Investigation, Contract Negotiation, Reinsurance, Litigation Management, Mediation
Education
Boston College - Carroll School of Management 1992 — 1996
MBA
Hartt School of Music 1983 — 1987
1987, Bachelor of Music
CRICO October 2011 - Present
Conquer Cancer Coalition of Massachusetts 2005 - January 2012
CRICO October 2005 - October 2011
The Wellness Community of Greater Boston 2002 - 2005
IDX Systems Corporation October 1991 - October 2001
Family Service of Greater Boston 1987 - 1989
Skills
Quality Assurance, Public Relations, Event Planning, Corporate Communications, Copy Editing, Web Content Management, Marketing, Non-profits, Healthcare, Editing, Public Speaking, Strategic Communications, Fundraising, Media Relations, Strategic Planning, Nonprofits, Social Media Marketing, Facebook, Creative Writing, Analysis, Crisis Communications, Newsletters, Customer Service, Research, Marketing Communications, Grant Writing, Social Media, Internal Communications, Press Releases, Leadership, Community Outreach, Content Management, Meeting Planning, Volunteer Management, Copywriting
Education
Boston University 1982 — 1986
BS, Broadcast and Film
CRICO August 2014 - Present
Morton Hospital, A Steward Family Hospital October 2012 - January 2014
Newton-Wellesley Hospital September 2011 - October 2012
Spaulding Rehabilitation Hospital September 2006 - September 2011
Skills
Patient Safety, Healthcare, Hospitals, Nursing, Healthcare Management, Quality Improvement, Healthcare Information..., Risk Management, EMR, Quality Management, Meditech, Change Management, EHR, Ambulatory, Healthcare Consulting, HIPAA, Team Building, Patient Advocacy, Acute Care, Inpatient, Physicians, structured communcation, medical malpractice, The Joint Commision
Education
Boston College
BSN, Nursing/Registered Nurse
Northeastern University
Legal Nurse Consulting Certification
Senior Whole Health September 2014 - Present
Senior Whole Health April 2014 - September 2014
LogMeIn March 2014 - March 2014
CRICO March 2014 - March 2014
Boston Financial Investment Management February 2014 - February 2014
Gap Inc./Banana Republic September 2012 - January 2014
Avenue Pictures Productions, "Lullaby" June 2012 - July 2012
Insignia Films January 2012 - May 2012
Manhattanville College September 2011 - May 2012
Manhattanville College February 2011 - May 2012
Skills
Creative Writing, Screenwriting, Journalism, Film Production, Editing, Community Service, sports journalism, Customer Service, Blogging, Leadership, Facebook, Social Networking, Microsoft Office, Social Media
Education
Manhattanville College 2008 — 2012
Bachelor of Arts (B.A.), English: Film Studies
New York Film Academy 2011 — 2011
Screenwriting
CRICO 1988 - Present
Andrew Curcio Advertising Agency 1987 - 1988
New England Memorial Hospital 1984 - 1987
KTVI TV, Channel 2 (ABC) 1981 - 1983
Skills
writing, editing..., Event Planning, Strategic Thinking, Grant Writing, Speech Writing, Writing, Editing, Corporate Communications, Press Releases
Education
Boston University 1973 — 1977
Bachelor of Science (BS), Communications
Brookfield High School 1969 — 1973
CRICO September 2014 - Present
Boston Financial Data Services March 2014 - July 2014
BMC HealthNet Plan January 2013 - November 2013
BMC HealthNet Plan March 2009 - January 2013
Fidelity Investments September 2007 - December 2008
First Marblehead February 2005 - October 2007
Acadian Asset Management October 2006 - September 2007
American Student Assistance November 1998 - July 2004
American Student Assistance 1998 - 2004
Skills
Test Automation, Databases, Visio, User Acceptance Testing, Microsoft SQL Server, Defect Tracking, Process Improvement, Software Documentation, SharePoint, Test Management, Software Project..., WinRunner, QA Management, Healthcare Information..., Business Process..., VSS, Release Management, Vendor Management, Business Intelligence, Software Quality..., QA Engineering, Information Technology, VMware, Project Portfolio..., Environment Management, Quality Center, ALM, Management, Agile Testing, SQL, Regression Testing
Education
Bridgewater State University 1994 — 1996
MEd, Health Promotion
Worcester State University 1989 — 1991
MEd, Secondary Education
Isenberg School of Management, UMass Amherst 1983 — 1987
BBA, Marketing
Slalom Consulting August 2015 - Present
Group V Solutions September 2004 - August 2015
Novelis February 2014 - June 2015
CRICO August 2011 - December 2013
SABIC April 2010 - March 2013
Pitney Bowes January 2011 - May 2011
MassMutual Financial Group January 2008 - January 2011
ESPN 2008 - 2011
ITW Permatex 2009 - 2010
Dunkin Brands 2007 - 2009
Skills
SAP, Oracle, Change Management, Strategic Planning, Strategic Communications, Project Management, Program Management, Organizational..., Cross-functional Team..., Marketing Communications, Strategy, Leadership, Marketing, Process Improvement, Management, Training, Business Strategy, Enterprise Software, Mergers & Acquisitions, Business Process..., Management Consulting, Analysis, Budgets, Employee Benefits, Business Process, Vendor Management, Business Analysis, Business Intelligence, Business Transformation, Project Portfolio..., Business Process Design, PMO, Organizational Design
Education
Northeastern University
Doctor of Education (EdD) in Process, Organizational Leadership
University of Hartford
Master of Business Administration (MBA), Organizational Behavior Studies
Simmons College January 2012 - May 2014
Rackemann, Sawyer & Brewster 2014 - 2014
Beacon Hill Institute at Suffolk University September 2013 - December 2013
CRICO February 2013 - August 2013
Simmons College September 2012 - May 2013
Simmons College January 2012 - September 2012
Skills
Research, Event Planning, Public Speaking, Social Media, PowerPoint, Microsoft Office, Facebook, Editing, Fundraising, Non-profits, International Relations, Social Networking, Nonprofits, Higher Education
Education
New England Law Boston 2014 — 2017
Juris Doctor (J.D.)
Simmons College 2012 — 2014
Bachelor's Degree, Economics with minors in International Relations and Public Policy
Fairleigh Dickinson University-Florham Campus 2010 — 2012
Nika Consulting Group May 2012 - Present
Crestar Funding, LLC July 2015 - Present
Ray Enterprises Inc. March 2014 - June 2015
Advise Technologies July 2013 - March 2014
FinCode, LLC. March 2009 - December 2013
Lien Software, LLC January 2011 - May 2013
Sponzu August 2010 - July 2012
Data Rite Systems Group August 2005 - February 2009
CRICO May 2002 - August 2005
NorthPoint Domain August 2001 - October 2001
Skills
Business Analysis, Entrepreneurship, CRM, Vendor Management, Business Development, SaaS, E-commerce, Project Management, Strategic Planning, Agile Methodologies, Management, Market Research, Start-ups, Strategy, Quality Assurance, Team Building, SEO, Analytics, Operations Management, Program Management, Microsoft SQL Server, Software Development, Analysis, Leadership, Web Development, Process Improvement, Capacity Planning, Change Management, Web Applications, Mobile Applications, Visio, Start-up Operations, Business Management, Marketing, Product Management, Databases, Strategic Partnerships, Account Management, Software Project..., Consulting, Agile Project Management, Testing, Business Planning, Enterprise Software, Project Planning, Team Management, Shopify, JIRA, Confluence, Integration
Education
Northeastern University 2001 — 2005
BSBA, Management Information Systems
The Levin Institute 2009 — 2009
Startup Management, FastTrac NewVenture Entrepreneurial
State Street Bank April 2014 - Present
Guidance Technology, Inc. June 2001 - Present
CRICO June 2012 - April 2014
Tufts Health Plan March 2008 - June 2012
McKesson Corporation February 2006 - November 2007
Tufts Health Plan (Consultant) / Account Manager August 2001 - January 2006
eLogic March 2000 - August 2001
Massachusetts Financial Services August 1999 - August 2001
Fidelity March 1996 - February 1998
EDS / BCBSMA Account October 1994 - April 1996
Skills
Scrum, Agile Project Management, Software Project..., Program Management, Portfolio Management, Healthcare IT, Healthcare Information..., Data Warehousing, Technical Training, Kanban, Lean Software..., Project Management, Change Management, Process Improvement, SDLC, Risk Management, Vendor Management, Agile Methodologies, Technical Recruiting, Visio, Business Intelligence, Cross-functional Team..., Enterprise Software, Integration, Software Development, Product Management, Management, ERP, Outsourcing, IT Strategy, Testing, IT Service Management, Leadership, Team Leadership, PMP, Project Portfolio..., PMO, Resource Management, Consulting, Requirements Analysis, Enterprise Architecture, Business Process, Business Analysis, Business Process..., Operations Management, Business Strategy, Information Technology, Training, Requirements Gathering, IT Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 1990 — 1994
Bachelors in Business Administration, Operations Management
Tel Aviv University 1993 — 1993
n/a, OSP
Norwood High School 1987 — 1990
CRICO July 2007 - Present
Pitney Bowes Management Services 2000 - 2006
Skills
Microsoft Excel, Insurance, Human Resources, Leadership, Software Documentation, Customer Service, PowerPoint, Microsoft Office, Employee Benefits, Management, Microsoft Word, Image Right, Typing, HIPAA, Proofreading, Event Planning, Team Leadership, Organization, Team Building, Process Improvement, Strategic Planning, Litigation, Public Speaking, CMAPS, Medicare, IDEX, Money Management, Hotel Management
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix- Braintree, MA 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General Management
Mount Ida College 2001 — 2003
CRICO December 2013 - Present
Brigham and Women's Faulkner Hospital August 2013 - December 2013
Charles River Laboratories May 2010 - July 2013
Rhode Island Department of Health January 2013 - May 2013
Providence College September 2009 - May 2013
New England Biolabs April 2009 - June 2009
Skills
SharePoint, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Articulate Engage, Outlook
Education
Providence College 2009 — 2013
Bachelor of Science (BS), Health Policy and Management
Masconomet Regional High School 2005 — 2009
University of Auckland
OneBeacon Insurance Group February 2010 - Present
AWAC September 2003 - February 2010
Chubb July 1998 - September 2003
CRICO October 1996 - June 1998
Reliance National Co May 1994 - October 1996
AIG June 1990 - May 1994
Skills
Underwriting, Professional Liability, Insurance, Business Development, Risk Management, Brokers, Employment Practices..., Casualty, Property & Casualty..., Legal Liability, Liability, D&O, Umbrella Insurance, Workers Compensation, Reinsurance, Commercial Insurance, Excess
Education
Southern New Hampshire University 1988 — 1990
Master of Business Administration (MBA), Marketing, 3.85 GPA
University of the Philippines 1982 — 1987
Bachelor of Science (B.S.), Agribusiness/Agricultural Business Operations
CRICO July 2012 - Present
Massachusetts Department of Public Health August 2011 - July 2012
Academy of American Poets August 2009 - October 2010
Corporation Service Company August 2004 - July 2008
Skills
Nonprofits, Fundraising, Healthcare, Healthcare Information..., Leadership, Patient Safety
Education
Columbia University in the City of New York 2008 — 2010
Master of Fine Arts (MFA), Creative Writing
Northeastern University 1997 — 2002
Bachelor of Science (BS), English Language and Literature, General
Ward Circle Strategies April 2015 - Present
CRICO September 2013 - March 2015
Board of Registration in Medicine November 2009 - September 2013
Betsy Lehman Center for Patient Safety and Medical Error Reduction August 2008 - November 2009
New Hampshire Public Health Association August 2007 - July 2008
NEHI (f/k/a The New England Healthcare Institute) September 2005 - August 2007
National Health Service July 2001 - June 2003
Skills
Patient Safety, Governance, Policy Analysis, Strategic Policy..., Quality Improvement, Regulatory Analysis, Leadership Development, Healthcare, Program Management, Stakeholder Engagement, Culture Change, Public Health, Policy
Education
The George Washington University
MHSA, Health Policy
University of Maine
Bachelor of Science (BS), Nutrition Sciences
University of New Hampshire School of Law
JD, Health Law
CRICO March 2014 - Present
Philips Healthcare, Home Monitoring Solutions January 2010 - December 2013
Philips Home Healthcare Solutions September 2007 - January 2010
Staples, Inc. May 2000 - May 2007
Computer Associates May 1999 - May 2000
PLATINUM Technology May 1997 - May 1999
Thomson & Thomson September 1989 - May 1997
Skills
Vendor Management, SDLC, Cross-functional Team..., Integration, Software Project..., Program Management, Process Improvement, Project Management, CRM, Software Development, Solution Architecture, Strategy, Mentoring, Management, E-commerce, Analysis, Business Analysis
Education
Alfred University
BA, Sociology
King & Spalding September 2015 - Present
Partners HealthCare May 2014 - August 2014
Ficksman & Conley June 2013 - April 2014
Mass. Eye and Ear June 2013 - August 2013
UC Berkeley Early Childhood Education Program August 2010 - December 2011
The Suitcase Clinic August 2010 - December 2011
Public Defenders Office June 2011 - July 2011
CRICO June 2010 - July 2010
Skills
Community Outreach
Education
University of California, Berkeley 2008 — 2011
Bachelor of Arts (B.A.), Political Economy
Boston University School of Law 2012 — 2015
Citizens Bank June 2015 - Present
New York Life Insurance Company March 2015 - June 2015
CRICO September 2012 - May 2013
Fidelity Investments July 2001 - July 2011
Skills
Project Coordination, Outlook, Leadership, Event Planning, Administrative..., Travel Arrangements, Calendaring, Administrative..., Microsoft Excel, PowerPoint, Expenses, Microsoft Office, Microsoft Word, SharePoint, Calendars, Confidentiality, Customer Service, Event Management, Budgets
Education
Bryant University
Certificate Project Management
Rhode Island School of Design
Digital photography, Photography
CRICO May 2011 - Present
American College of Healthcare Executives March 2015 - Present
The Beryl Institute April 2014 - Present
Partners in Performance Excellence July 2011 - June 2015
Massachusetts General Hospital May 2009 - May 2011
Compass Group Inc. January 2009 - April 2009
Curbside February 2008 - January 2009
Cooley Dickinson Hospital October 2000 - February 2008
cooley dickinson hospital 2000 - 2008
Beverly Hospital September 1997 - October 2000
Skills
Hospital Operations, Patient Safety, Patient Satisfaction, Strategic Thinking, Communicator, Leadership, Management, Healthcare Management, Healthcare Information..., Healthcare, Healthcare Consulting, Quality Improvement, Patient Advocacy, Hospitals, Leadership Development, Recruiting, Strategic Planning, Team Building, Strategy, Change Management, Performance Improvement, Physician Relations, Coaching, Budgets, Process Improvement, Executive Management, Customer Satisfaction, Project Management, Healthcare Industry, Staff Development, Human Resources, Employee Relations, Utilization Management, Program Management, Customer Service, Practice Management, Clinical Research, EMR
Education
Simmons College 1998 — 2001
MHA, Healthcare Administration
Thames Valley University 1989 — 1993
Hotel Management and Operations, Hotel Management
CRICO April 2013 - Present
Sonesta Hotels February 2012 - April 2013
REIT Management & Research LLC February 2012 - April 2013
Range Master July 2011 - December 2012
Cengage Learning August 2011 - February 2012
Cal Poly State University August 2007 - July 2011
California Polytechnic State University March 2005 - July 2007
Skills
Windows Server, Active Directory, DNS, Servers, Operating Systems, VMware, Exchange 2010/2007/2003, Opera, Micros, Disaster Recovery, OS X, Windows 7, Troubleshooting, System Administration, Windows, VPN, Microsoft Exchange, Technical Support, Group Policy
Education
California Polytechnic State University-San Luis Obispo 2002 — 2007
B.S., Animal Science, Psychology
Tableau Software September 2015 - Present
Genesys July 2012 - September 2015
Apofacy Solutions May 2010 - July 2012
VFA August 2006 - June 2012
CRICO July 1995 - August 2006
Skills
Analytics, Strategic Planning, Business Intelligence, Strategy, Data Analysis, Business Analysis, SaaS, Program Management, Enterprise Software, Business Process, Management Consulting, Cloud Computing, Start-ups
Education
Massachusetts Institute of Technology - Sloan School of Management 2005 — 2006
Fellowship
Stanford University 1994 — 1995
MS, Operations Research
Boston University 1991 — 1994
BA, Mathematics and Economics
CRICO Strategies March 2014 - Present
CRICO 2014 - 2015
Skills
Healthcare Management, Healthcare
Education
Northeastern University
Master's Degree
University of Massachusetts Boston
Bachelor's Degree, Nursing
MITRE September 2013 - Present
Oasis Systems September 2012 - September 2013
CRICO June 2011 - September 2012
CIBER, Inc. November 2010 - June 2011
Sutter Health 2008 - 2010
State of California Legislative Data Center 2006 - 2008
Sun Microsystems Inc 2000 - 2006
Breakaway Solutions 1999 - 2000
Eggrock Partners 1999 - 2000
Pegasystems 1997 - 1999
Skills
PMP, SDLC, Business Analysis, Requirements Gathering, Six Sigma, Systems Analysis, People Management, Requirements Management, Program Management, PMO, MS Project, Visio, Process Improvement, Process Engineering, Requirements Analysis, Project Planning, Process Development, Software Project..., ITIL, SharePoint, Team Building, Business Process, Team Leadership, Mentoring, Risk Management, Project Portfolio..., Problem Solving, Business Process..., Planning, IT Service Management, Cross-functional Team..., Project Management, Management, Strategy, Change Management, Project Delivery, Analysis, Outsourcing, Vendor Management, Enterprise Software, Leadership, Business Intelligence, Databases, IT Management, IT Strategy, Software Development, Training, Resource Management, Enterprise Architecture, Microsoft Project
Education
Massachusetts Institute of Technology 1977 — 1981
BS, Computer Science and Engineering
The George Washington University 2008 — 2009
Associate's Certificate, Project Management
Cambridge College 1993 — 1994
Masters, Management
CRICO March 2004 - Present
Skills
Data Mining, Predictive Modeling, Health Economics, Metrics, Business Analytics, Business Intelligence, Data Analysis, Data Management, Data Warehousing, Informatics, Predictive Analytics, SAS, SAS programming, SQL, Statistical Modeling, Statistics
Education
University of New Hampshire - Whittemore School of Business and Economics 1997 — 1999
Master of Business Administration (MBA)
American University in Bulgaria
CRICO June 2014 - Present
CRICO February 2009 - June 2014
CRICO February 2007 - February 2009
Gwathmey Inc. May 2006 - January 2007
Far EasTone Telecommunications Company, LTD. (Principal wireless operator in Taiwan) December 2002 - April 2005
Synovate Ltd., Taiwan Branch (Aegis Group) November 2001 - December 2002
Skills
Strategic Planning, Competitive Analysis, Market Research, Telecommunications, Project Management, Business Strategy, Analysis, Marketing Communications, Business Planning, Public Relations, Marketing, Business Analysis, Mergers, Program Management, Data Analysis, Process Improvement, Project Planning, Microsoft Excel, Risk Management, Leadership, Microsoft Office, Visio, Business Intelligence, Healthcare, Strategy, Analytics, Product Management, Negotiation, Management
Education
Boston University Questrom School of Business 2005 — 2006
MBA, Finance, International Business Management
National Chung Cheng University 1999 — 2001
MA, Telecommunication
National Chengchi University 1994 — 1998
BA, Journalism
Beth Israel Deaconess Medical Center January 2015 - Present
Boston College August 2013 - December 2014
Boston College January 2012 - July 2013
Boston College September 2009 - January 2012
Common Impact January 2009 - September 2009
CRICO May 2008 - September 2008
Harvard Business School September 2005 - August 2007
College Coach (Bright Horizons) July 2003 - August 2005
City Hall, Providence Mayor's Office May 2002 - August 2002
Skills
Higher Education, Project Planning, Team Leadership, Data Analysis, Email Marketing, Marketing Strategy, Direct Marketing, Public Speaking, Segmentation, Vendor Management, Database Management, Qualitative Research, Quantitative Research, Data Management, Project Coordination, Project Execution, Database Segmentation, Budget Management, Data Quality, Pricing Negotiation, Project Management, Strategy, Budgets, Event Planning, Fundraising, Nonprofits, Community Outreach, Program Development, Volunteer Management, Leadership
Education
Boston College - Wallace E. Carroll Graduate School of Management 2007 — 2009
MBA, General Management
Providence College
B.A., English
Richmond, The American International University in London
English
Edina High School
CRICO February 1993 - Present
Skills
Multimedia, Production, Editing, Interviewing, Writing, Video Production, Audio Editing, Publishing, Web Content Management, Public Relations, News Writing, Editing Newsletters, Copy Editing, Journalism, Web Content, Content Creation, Copywriting, Publications, Newsletters, Content Strategy, Online Publishing, Strategic Communications, Proofreading, Media Relations
Education
Bowling Green State University 1980 — 1984
BS, Journalism
Blue Cross Blue Shield of Massachusetts November 2012 - Present
CRICO November 2010 - November 2012
Prudential Unlimited Realty May 2006 - July 2010
Skills
Public Speaking, Referrals, Marketing, Customer Service, Leadership
Education
The University of Connecticut 1995 — 1999
BSN, Registered Nursing/Registered Nurse
CRICO October 2014 - Present
Brigham and Women's Hospital December 2013 - Present
Brigham and Women's Hospital October 2012 - Present
Harvard Medical School September 2011 - Present
Medicare Evidence Development & Coverage Advisory Committee March 2011 - Present
Brigham & Women's Hospital 2007 - November 2013
Yale University School of Medicine 2005 - 2007
Rhode Island Hospital 2001 - 2005
Skills
Emergency Medicine, Quality Assurance, Patient Safety, Quality Of Care, Clinical Research, Healthcare, Hospitals, Public Health, Healthcare Management, Medicine, Research, Public Speaking, Performance Improvement, Health Policy, Treatment, Emergency Room, Board Certified, Quality Improvement, Informatics, Managed Care, Surgery, EHR, Medicare
Education
New York University School of Medicine 1997 — 2001
MD
Williams College 1992 — 1996
Bachelor of Arts, Biology and History
Bronx Science 1987 — 1992
Two Sigma Investments May 2010 - Present
CRICO October 2003 - April 2010
Education
Boston University 1997 — 2001
BA, Computer Science
CRICO October 2013 - Present
REIT Management & Research LLC November 2010 - September 2013
REIT Management & Research September 2006 - November 2010
Five Star Quality Care September 2005 - November 2010
NICA, Inc. 2004 - 2006
Skills
Disaster Recovery, Active Directory, Security, VMware, Virtualization, Windows Server, Change Management, Process Improvement, Novell Identity Manager, Novell Access Manager
Education
Clark University 2004 — 2006
CRICO July 2011 - Present
MetLife April 2007 - July 2011
Marsh & McLennan 2001 - 2007
ACNielsen 1999 - 2001
Skills
Investment Management, Treasury Management, Risk Management, Investments, Asset Allocation, Investment Strategies, Alternative Investments, Portfolio Management, Management, Financial Modeling, Fixed Income, Financial Reporting, Valuation, Equities, Financial Analysis, Strategic Financial..., Asset Management, Hedge Funds, Insurance, Securities, Equity Research
Education
Rutgers University 1994 — 1996
MBA, Finance
Kean University 1990 — 1994
BS, Finance/Economics
DJ Science College 1987 — 1989
High School, Maths
Member 2015 - Present
CVS Health May 2013 - Present
CVS Health May 2013 - May 2015
CRICO June 2009 - May 2013
Anaesthesia Associates of Massachusetts March 2008 - May 2009
Skills
Compliance, Risk Management, Governance, Insurance, Professional Liability, Process Improvement, Liability, Program Management, Strategic Planning, Healthcare, Reinsurance, Claims Management, Management, Change Management, Risk Assessment, Legal Liability, Business Analysis, Budgets, Team Leadership, Litigation Management, Claim, Leadership, Team Building, Software Documentation
Education
Suffolk University Law School
JD, Law
CRICO November 2007 - Present
CRICO November 2009 - November 2011
Legg Mason June 2006 - November 2007
Skills
C#, .NET, ASP.NET, Microsoft SQL Server, ProClarity, TDD, Agile Methodologies, OOP, Enterprise Architecture, Web Development, Test Driven Development, SSRS, Agile Project Management, SQL
Education
Iowa State University 2001 — 2005
Bachelors, Computer Engineering
Harvard Medical School July 2003 - Present
CRICO September 1998 - Present
Risk Management Foundation of the Harvard Medical Institutions, Inc 1998 - 2000
Brigham and Women's Hospital 1993 - 1998
Decision Systems Group 1990 - 1993
NLM/HST/Medical Informatics Fellowship Program 1990 - 1993
Skills
Patient Safety, Risk Management, Medical Malpractice, Medical Informatics, Change Leadership, Corporate Communications, Quality Management, Healthcare, Healthcare Management, Hospitals, Strategic Planning, Knowledge Management, Ambulatory Care, Strategic Communications, Change Management, EHR, EMR, Healthcare Information..., Informatics, Medical Education, Medicine, Quality Improvement
Education
Harvard Business School 2011 — 2011
Taking Marketing Digital
Harvard Business School 2009 — 2010
Program for Leadership Development
Harvard Medical School/Massachusetts Institue of Technology 1990 — 1993
Medical Informatics Fellowship
Boston University School of Medicine 1987 — 1990
Neurology Residency Program
Brown University 1986 — 1987
Internal Medicine Internship
Boston University School of Medicine 1982 — 1986
MD, Medicine
Brown University 1978 — 1982
ScB, Applied Mathematics/Biology
Qualcomm February 2013 - Present
CRICO 2010 - February 2013
Boston Public Schools 2009 - 2010
Technosoft 2008 - 2009
Qualcomm 2005 - 2007
Center for Entrepreneurial Leadership, BITS Pilani August 2004 - May 2005
Skills
ASP.NET, XML, JavaScript, .NET, C#, SOA, Microsoft SQL Server, Object Oriented Design, Agile Methodologies, SQL, Software Development, SSRS, Analysis Services, SSIS, Visual Basic, C, matlab, Display Technologies, Semiconductor Industry, Product Development, Product Management, Project Management, Optics, Wireless Communications..., Simulations, Electronics
Education
Birla Institute of Technology & Science, Pilani
Bachelor's degree, Electrical and Electronics Engineering
Birla Institute of Technology and Science, Pilani
Master's degree
You sent me an email
You sent me an email
CRICO Strategies April 2006 - Present
CRICO 2003 - 2005
CRICO 1999 - 2003
CRICO 1996 - 1999
MetLife 1989 - 1996
Skills
Leadership, Business Intelligence, Product Development, Patient Safety, Negotiation, Claims Management, Business Process..., Strategic Planning, Healthcare Management, Healthcare, Project Management, Risk Management, Management, Healthcare Information..., Contract Negotiation, Team Building, Analysis, Program Management, SDLC, Business Strategy, Data Analysis, Budgets
Education
Mount Holyoke College 1985 — 1989
BA, Economics and Math
Rutgers, The State University of New Jersey - Rutgers Business School
MBA, IT
CRICO April 2011 - Present
Hospitalist Partners LLC June 2007 - April 2011
CRICO/Risk Management 2007 - 2010
Education
The Johns Hopkins University School of Medicine 1979 — 1983
MD, medicine
Reed College 1975 — 1979
BA, Chemistry
CRICO April 2015 - Present
CRICO January 2014 - April 2015
CRICO June 2008 - January 2014
CRICO May 2004 - June 2008
One Beacon Insurance 1992 - 2004
Skills
Claims Management, Claim, Liability, Insurance, Litigation Management, Professional Liability, Litigation, Legal Liability, Casualty, Medical Malpractice, Claim Investigation, Liability Analysis, Claims Handling, Mediation, Civil Litigation, Property & Casualty..., Product Liability, Claims Resolution, Commercial Lines, Personal Injury
Education
Stonehill College 1988 — 1992
BA, Criminal Justice
University of Massachusetts at Lowell
Graduate Certificate, Foundations of Business
CRICO May 2009 - Present
MFA - Moody, Famiglietti & Andronico 2007 - 2008
BD Medical - Ophthalmic Systems 2001 - 2007
HealthGate Data Corp March 1998 - October 2001
Skills
QuickBooks, Outlook, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Office Management, Fundraising, Team Building, Customer Service, Administrative..., Visio, Leadership, Budgets, Access, Insurance, Research
Education
Northeastern University 2001 — 2007
BS, Psychology
Katharine Gibbs 1994 — 1996
Certification, Executive Assistant/Executive Secretary, 3.9
CVS Health May 2013 - Present
CRICO January 2006 - May 2013
HealthAlliance Hospital March 2003 - January 2006
Tufts Health Plan 1996 - 2003
Skills
Patient Safety, Healthcare, Program Management, Process Improvement, Risk Management, Public Speaking, Data Mining, SharePoint, Non-profits, Strategic Planning, Project Management, Microsoft Excel
Education
Fitchburg State College 1974 — 1978
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
CRICO March 2013 - Present
CRICO June 2011 - March 2013
MassMutual Financial Group October 2009 - June 2011
MassMutual Financial Group January 2007 - September 2009
MassMutual Financial Group February 1998 - January 2007
Provident Companies January 1993 - January 1998
KPMG Peat Marwick January 1988 - January 1992
Skills
Risk Management, Underwriting, Relationship Management, Leadership, Insurance, Employee Benefits, Strategy, Disability Insurance, Process Improvement, Management, Project Management, Finance, Financial Services, Claim, Business Development, Investments
Education
Boston College - Wallace E. Carroll Graduate School of Management 1999 — 2002
MBA
Worcester State University
Bachelor of Science, Business Administration
Certified SCRUM Product Owner
Best Doctors February 2013 - Present
Sun Life Financial April 2006 - Present
CRICO October 2007 - January 2013
South Shore Hospital May 2006 - October 2007
Sun Life Financial September 2000 - April 2006
Boston Medical Center September 2002 - August 2003
Brockton Hospital March 2000 - November 2001
Skills
Nursing, Documentation, Patient Safety, Case Management, Utilization Management, Healthcare
Education
Northeastern University 2010 — 2014
Masters, Health Informatics
Curry College 2006 — 2009
B.S. in Nursing, Nursing
Brockton Hospital School of Nursing 1995 — 1999
RN, Nursing
Whitman Hanson
Whitman Hanson
Exel January 2014 - Present
Target June 2013 - January 2014
Roger Williams University October 2012 - May 2013
CRICO May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft SQL Server, PowerPoint, Microsoft Office, Databases, HTML 5, HTML, CSS, CSS3
Education
Roger Williams University 2010 — 2013
Bachelors, Finance Major; Architecture, Art History double minor
CRICO 1982 - Present
Skills
Litigation Management, Liability, Professional Liability, Claims Resolution, Legal Liability, Claims Management, Claim, Casualty, Medical Malpractice, Claims Handling, Property & Casualty..., Underwriting, Product Liability, Liability Analysis, Claim Investigation, Subrogation, Insurance, Healthcare, Litigation, Risk Management
Education
University of Rochester 1967 — 1971
A.B., Psychology
CRICO June 2013 - Present
Quinn Group Insurance May 2011 - June 2013
Krell Financial Group June 2009 - April 2011
Red Mountain High School August 2010 - December 2010
Skills
Commercial Insurance, Professional Liability, Underwriting, Property & Casualty..., Microsoft Office, Editing, Microsoft Word, Insurance Agency..., General Insurance, Workers Compensation, Risk Management, Liability Analysis, Market Analysis, Insurance, Public Speaking, Liability, Customer Service
Education
Arizona State University 2009 — 2010
Master of Education (M.Ed.), Secondary Education and Teaching
University of Notre Dame 2005 — 2009
Bachelor of Arts (B.A.), English
CRICO January 2010 - Present
Skills
Professional Liability, Medical Malpractice, Casualty, Legal Liability, Insurance, Claim Investigation, Reinsurance, Claims Resolution, Claims Handling, Product Liability, Microsoft Excel, Microsoft Word, Claim, Risk Management, Workers' Compensation..., Mediation, Microsoft Office, Team Building, Litigation, Budgets, Casualty Insurance
Education
Springfield College 1983 — 1987
BS, Sociology - Psychology
Blue Cross Blue Shield of Massachusetts May 2013 - Present
Verisk Health July 2012 - Present
CRICO February 2010 - July 2012
Harvard Pilgrim Health Cae January 2009 - February 2010
Partners HealthCare February 2007 - January 2009
Partners HealthCare 2005 - 2007
Partners HealthCare 2001 - 2005
Partners HealthCare 2000 - 2001
Harvard Vanguard Medical Associates 1997 - 2000
Harvard Pilgrim Health Care 1996 - 1997
Skills
SQL, Dreamweaver, FrontPage, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Technologies, Planview, SharePoint, Teradata, Visio, Access, MS Project, Big Data, Vertica, Agile Project Management, Product Management, Product Lifecycle..., Project Management, Product Design, EHR, Clinical Informatics, JIRA, Wikispaces, Management, Nursing Process, Windows Sharepoint..., TFS, Bugzilla, Clinical Development, Data Warehousing, Healthcare, Healthcare Information..., Managed Care, Utilization Management, Case Managment, User Acceptance Testing, User-centered Design, Numara Footprints, Healthcare Consulting, CPOE, SDLC, Healthcare Industry, Clinical Research
Education
Board Certifified Registered Nurse
Boston College
Courses towards MSN
Columbia University
Biomedical Informatics Certification
New England Deaconess School of Nursing
Friends of the National Library of Medicine 2009 - Present
CRICO/Risk Management Foundation 1997 - Present
Worldcare, Ltd. 1996 - Present
Kinematix S.A. October 2013 - March 2015
Pubget 2011 - 2013
Partners Continuing Care 2001 - 2013
Partners HealthCare 1986 - 2013
CRICO 1997 - 2011
Eclipsys, Inc. 1998 - 2010
Biopure, Inc. 2003 - 2009
Skills
Finance, Strategic Planning, Leadership, Start-ups, Business Strategy, Healthcare, Investments, Healthcare Information..., Strategy, Management Consulting, Corporate Finance, Information Technology, Healthcare Management, Mergers, Nonprofits, Healthcare Consulting, Executive Management, Program Management, Management, Corporate governance
Education
Washington University in St. Louis 1965 — 1967
MBA, Finance
Cornell College 1961 — 1965
BA, Economics & Political Science
CRICO 2007 - Present
Best Doctors 2013 - 2014
Best Doctors 2013 - 2014
Best Doctors 2013 - 2014
Best Doctors 2013 - 2014
CRICO 1999 - 2003
CRICO 1990 - 1998
Blue Cross Blue Shield of Massachusetts 1985 - 1990
Skills
Business Intelligence, Patient Safety, Claim, Risk Management, Insurance, Liability, Analysis, Process Improvement
Education
Stonehill College 1980 — 1984
BA, Psychology
CRICO April 2014 - Present
CRICO September 2010 - March 2014
OneBeacon Insurance October 1994 - September 2010
U.S. Army September 1990 - October 1994
Skills
Insurance Claims, Casualty, Property & Casualty..., Liability, Adjusting, Product Liability, Insurance, Adjustments, Liability Analysis, Professional Negligence, Claims Management, Litigation Management, Claims Resolution, Claim Investigation, Legal Liability, Negotiation, Claim, Property Damage, Claims Handling, Professional Liability, Commercial Insurance, Claims Investigations, Workers Compensation, Commercial Lines, Property Claims, Casualty Insurance, General Insurance, Litigation, Subrogation, Underwriting, Personal Injury, Mediation
Education
Northeastern University 1985 — 1990
Bachelor of Science, Criminal Justice
Acton-Boxboro 1981 — 1985
Kaplan Test Prep August 2015 - Present
Private Tutor January 2012 - August 2015
Digestive Disease Center March 2014 - June 2014
Rutgers Plangere Writing Center September 2013 - January 2014
Whizard Academy August 2013 - January 2014
Aculabs February 2013 - May 2013
CRICO December 2011 - January 2012
Kumon October 2010 - June 2011
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Office, Teamwork
Education
Rutgers University 2011 — 2015
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2015
Bachelor's degree, Biology/Biological Sciences, Psychology, English
Cambridge Health Alliance September 2010 - Present
CRICO February 2007 - July 2010
Skills
Patient Safety, Quality Management, Risk Management, Ambulatory, Inpatient
Education
Curry College 2009 — 2011
MSN, Nursing
Boston College 1985 — 1989
BSN, Nursing
CRICO March 2013 - Present
CRICO April 2011 - Present
CRICO November 2004 - March 2011
Skills
Risk Management, Claim, SharePoint, Visio, Software Documentation, Process Improvement, Problem Solving, Critical Thinking, Leadership, Self Management, Self-starter, Self-driven, Decision Support, Vendor Management, Healthcare Information..., Insurance, Project Management
Education
Harvard University 2004 — 2004
Psychology
Bunker Hill Community College 2000 — 2002
Registered Nursing/Registered Nurse
CRICO 1998 - Present
FOJP Service Corporation 1995 - 1998
Martin, Magnuson, McCarthy & Kenney September 1990 - November 1995
Supreme Judicial Court of Massachusetts, Clerk to Honorable Justice Joseph R. Nolan 1991 - 1992
Skills
Medical Malpractice, Litigation Management, Employment Liability, Settlement Conferences, Liability, Casualty, Reinsurance, Property & Casualty..., Underwriting, Employee Benefits, Product Liability, Process Improvement, Commercial Lines, Subrogation, Commercial Insurance, General Insurance
Education
Suffolk University Law School 1987 — 1990
J.D., Vice-President Moot Court Board
Boston College 1982 — 1985
Bachelor of Arts (BA), Philosophy and Communications
Blue Cross Blue Shield of Massachusetts 1994 - Present
CRICO 1991 - 1994
Brigham and Women's Hospital 1982 - 1989
Skills
Microsoft Word, Insurance, Health Insurance, Program Management, Process Improvement, Managed Care, Claim, Team Building, Medical claims review..., Billing and coding..., Analysis, Data Analysis, Leadership, Strategic Planning, Customer Service, Public Speaking, Account Management, Community Outreach, Project Management, Team Leadership, Utilization Management, Research, Microsoft Office, Management, Event Planning, Fundraising, PowerPoint, Healthcare, Microsoft Excel, Nonprofits, Policy, Event Management, Social Media, Disease Management, Editing, Teaching, Medicaid, Health Policy, HEDIS, NCQA, Health Plan Operations, Medicare
Education
Boston University 1964 — 1967
Bachelor of Science (BSc), Registered Nursing/Registered Nurse
Union Hospital School of Nursing 1960 — 1963
Nursing, Registered Nursing/Registered Nurse
CRICO August 2007 - Present
UPS February 1996 - October 2006
Skills
Financial Analysis, Auditing, Financial Reporting, Financial Accounting, Financial Modeling, Risk Management, Strategic Financial..., Insurance, Budgets, Forecasting, Process Improvement, GAAP, Access, Analysis, Financial Planning, Management, Microsoft Excel, Strategic Planning
Education
Northeastern University
completed core classes for MBA
Southern New Hampshire University
Bachelor of Science (BS), Accounting