Criticom Monitoring Services
Industry: Company
DescriptionHeadquarters: Albany, NY Founded: 1978 Parent organization: Integrated Alarm Services Group
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Criticom Monitoring Services Employees
Hongfa America, Inc. December 2011 - October 2014
Guardian Roofs Energy Solutions September 2010 - October 2011
Pacific Monarch Resorts August 2009 - August 2010
Criticom Monitoring Services December 2004 - May 2009
Skills
HTML, JavaScript, PHP, Microsoft Excel, Microsoft Word, Outlook, Access, PowerPoint, Customer Service, Salesforce.com, Sage, Sales, Business Management, Bookkeeping, 5 years of Martial Arts...
Education
California State University-Fullerton 1997 — 2001
Computer Science
California State University-Fullerton 1987 — 1992
Bachelor's degree, Music Theory and Composition
Northeast Communications Inc. April 2014 - August 2014
Quality Communications Systems Inc. January 2012 - April 2014
Criticom Monitoring Services June 2005 - October 2010
Criticom Monitoring Services October 2001 - June 2005
Criticom Monitoring Services/Monital June 1995 - October 2001
Skills
Management, Training, Leadership, Process Improvement, Human Resources, Sales, Customer Service, Employee Training, Accounts Receivable, Change Management, Invoicing, Customer Satisfaction
Education
Ocean County College 1991 — 1994
Associates, Business Administration
Brick Township Memorial High School 1988 — 1991
High School, Various
Orange County Social Services Agency February 2015 - June 2015
American Alarm Systems, Inc October 2014 - January 2015
TBM Fire & Security December 2013 - May 2014
Stanley Convergent Security Solutions May 2012 - August 2013
JADTEC Security Services, Inc May 2011 - May 2012
County of Riverside Registrar of Voters October 2010 - November 2010
Criticom Monitoring Services July 2007 - August 2008
Midland Elementary School October 2006 - December 2006
Adefx/Advantage Marketing June 2006 - September 2006
Skills
Security Management, Surveillance, Physical Security, Microsoft Office, Data Entry, Training, Operations Management, Security, Security Operations, Private Investigations, CCTV, Access Control, Security Training, Alarm Systems, Customer Service
Education
University of California, Riverside 2006 — 2013
Business Economics / Anthropology / Music Theory
Blue Cross Blue Shield Tennessee May 2015 - Present
Sitel May 2013 - June 2015
Aon Hewitt July 2011 - April 2012
Criticom Monitoring Services July 2008 - April 2010
AIG January 2006 - October 2007
Skills
Customer Service, Retaining Customers, Retail Sales, Computer Proficiency, Reliable, Problem Solving, Employee Benefits, Insurance, Invoicing, Team Building, Benefits Administration, Pensions, Employee Relations, Call Centers, Coaching, Human Resources, Onboarding, Performance Management, Policy, Training
Education
Chattanooga State Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Seminole Community College 2005 — 2005
Claims Adjuster Licensing
Lyman High School 1996 — 2000
Diploma, General Studies
Symantec Corp January 2008 - Present
Rios Motors November 2006 - Present
Criticom Monitoring Services June 2006 - June 2007
Convergys April 1997 - June 2007
Skills
Firewalls
Education
University of Phoenix 2002 — 2005
Bachelor's of Science, Information Technology
Daytona Beach Community College 1990 — 1996
Associate of Arts (A.A.)
Automobile Club of Southern California May 2014 - Present
Cox Communications January 2013 - April 2014
Nationwide Support Services January 2010 - November 2012
Criticom Monitoring Services April 2007 - August 2009
Skills
Management, Customer Satisfaction, Training, Sales, Customer Service, Call Centers, Microsoft Excel, Leadership, Microsoft Office, Outlook, Customer Retention, Credit, Process Improvement, Team Building
Education
Fullerton College 2011 — 2013
AA, Business Administration
American Cancer Society May 2013 - November 2013
Century Consultants LTD February 2012 - July 2012
Criticom Monitoring Services November 2010 - February 2012
Component Hardware Group October 2002 - August 2010
The CIT Group/Equipment Financing April 1994 - October 2001
Skills
Administrative..., Customer Service, Spreadsheets, Databases, Filing, Sales, Account Management, Team Building, Microsoft Excel, Process Improvement, Microsoft Word, PowerPoint, Team Leadership, Microsoft Office
Education
Caldwell College
Business Administration and Management, General
CMS Critiom January 2003 - Present
Criticom Monitoring Services June 2002 - Present
Criticom Monitoring Services October 2001 - June 2002
K-Mart September 1999 - October 2001
Pharmor Pharmacy June 1995 - September 1999
Skills
Training, Digital Forensics, Security Awareness, IDS, Intrusion Detection, Firewalls, Security Audits, HIPAA, Security Management, CCNA, IPS, Training Delivery, Reverse Engineering, EnCase, Security Research, Human Resources, DDI
Education
Fort Hamilton High School
High School Diploma
Katharine Gibbs School