Cross Country Automotive Services
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Cross Country Automotive Services Employees
PwC July 2013 - Present
Accenture October 2010 - July 2013
NBC Universal May 2010 - October 2010
Radian March 2009 - April 2010
Wyeth Research June 2008 - March 2009
NBC Universal October 2007 - June 2008
Cross Country Automotive Services March 2007 - October 2007
Transitional Data Services April 2006 - March 2007
WellPoint April 2005 - April 2006
Accumed Inc. May 2004 - April 2005
Skills
Program Management, Business Analysis, SDLC, Process Improvement, Software Project..., Business Process..., Strategic Initiatives, Requirements Analysis, Cross-functional Team..., Agile Methodologies, Project Management, Vendor Management, Change Management, Strategy, CRM, Agile Project Management, Integration, Enterprise Software, Business Intelligence, ERP, Governance, Scrum
Education
Keller Graduate School of Business 2006 — 2008
M.B.A., Business Administration
Rutgers University-New Brunswick 1999 — 2004
B.S., Computer Science
Lexia Learning/ Rosetta Stone January 2015 - Present
Lexia Learning / Rosetta Stone December 2013 - Present
Visiting Angels Home Health Care July 2013 - Present
Rio Vista Wilson January 2006 - May 2013
Cross Country Group July 1997 - September 2001
Novasoft Systems September 1996 - July 1997
Cross Country Automotive Services July 1994 - September 1996
Computervision June 1993 - July 1994
Sanchez Computer Associates December 1992 - June 1993
ISI Systems October 1986 - December 1992
Skills
Educational Technology, Curriculum Design, Curriculum Development, E-Learning, Teaching, Instructional Design, Classroom, Instructional Technology, Teacher Training, Educational Leadership, Lesson Planning, K-12, Program Management, Public Speaking, Research, Training, Employee Training, Leadership, Distance Learning, Staff Development, Adult Education, Software Design, Software Quality..., Applications Software..., Software Documentation, Instructor-led Training, Blended Learning, Learning Management..., Learning Management, Captivate, Hands-on Training, Moodle, ADDIE, Camtasia, Technical Writing, Needs Analysis, Technical Training, SnagIt, Consulting, Databases, System Administration, Technology Integration, Training Delivery, Quality Assurance, Workshop Facilitation, Mobile Learning, WebEx, Management, Access, Technical Documentation
Education
University of Phoenix
Master of Arts (M.A.), Education, Highest Honors
University of Rhode Island
Bachelor of Science (BS), Business/Marketing, Dean's List
New England Institute of Technology
Associate of Science (A.S.), Computer Science, Dean's List
Northeast Insurance Solutions, LLC. May 2012 - October 2013
Marsh & McLennan Companies, Inc. January 2010 - April 2012
Cross Country Automotive Services March 2006 - November 2008
Enterprise Rent-A-Car September 2000 - March 2006
Martignetti Companies July 1995 - September 2000
Skills
Insurance, Property & Casualty..., Sales, Customer Relations, Critical Thinking, Analysis, Close Attention to..., Follow Through, Customer Service, Customer Satisfaction
Education
Boston University Questrom School of Business 1992 — 1996
BSBA, Management
athenahealth January 2015 - Present
athenahealth November 2013 - December 2014
Agero (Formerly Cross Country Automotive Services) March 2009 - June 2012
Cross Country Automotive Services January 2006 - March 2009
Metropolitan Life Insurance Company June 2004 - October 2005
Skills
Process Improvement, Project Management, Program Management, Account Management, Manage Client..., Client Issue Resolution, Manage client..., Establish & Maintain..., Business Analysis, Written & Oral..., Executive Level..., Financial Analysis, P&L Responsibility, Strategic Thinking, Strong Business Acumen, Collaborative Problem..., Cross Functional..., Situational Leadership, Critical Thinking, Oral & Written..., Process Management, Long-term Customer..., Analysis, Recruiting, P&L Management, Sales Operations
Education
Bentley University 2012 — 2013
MBA, Leadership/Global Focus, 3.75
Bentley University 2000 — 2004
Bachelors, Information Design & Corp. Communication, 3.6
NutriSavings April 2013 - Present
Edenred USA (WiredCommute) February 2008 - Present
TheFoundationsTv May 2013 - Present
Mednet System November 2003 - January 2008
Cross Country Automotive Services November 2001 - November 2003
Primix Solutions September 2000 - September 2001
Breakaway Solutions August 2000 - September 2001
Specialized Software June 1998 - September 2000
Krijal Softek (Consulting Company) 1997 - 1998
Horiba (Japan) 1996 - 1997
Skills
Public Speaking, Big Data, IT Strategy, Enterprise Architecture, Product Management, Strategic Planning, Cloud Computing, Strategic Partnerships, Change Management, Disaster Recovery, IT Governance, Project Portfolio..., Information Technology, SaaS, Business Strategy, Project Management, Start-ups, Process Improvement, Enterprise Software, Business Development
Education
Harvard Business School Executive Education 2015 — 2015
Certificate
Harvard University 1998 — 2002
CSS
NIIT 1990 — 1996
HSM
Punjab Engineering College 1990 — 1994
B.E
35 Model School, chandigarh 1980 — 1988
High school
Liberty Mutual Insurance August 2015 - Present
Liberty Mutual Insurance July 2013 - July 2015
Liberty Mutual Insurance May 2012 - December 2012
Cross Country Automotive Services November 2007 - August 2011
The Hanover Insurance Group April 2007 - October 2007
Rowland Mountain & Associates December 2005 - January 2006
Skills
Financial Analysis, Data Analysis, Process Improvement, Management Consulting, Financial Modeling, Finance, Business Analysis, Analysis
Education
Boston University Graduate School of Management 2011 — 2013
MBA
Clark University 2006 — 2008
Masters of Science, Finance
Clark University 2003 — 2007
Bachelors, Economics, Management
F5 Networks January 2014 - Present
Oracle June 2013 - January 2014
Acme Packet March 2011 - June 2013
Care Everywhere November 2009 - April 2011
Thomson Reuters June 2009 - October 2009
Cross Country Automotive Services January 2008 - June 2008
Youdan Enterprises June 2006 - December 2006
Youdan Enterprises June 2005 - June 2006
Skills
SIP, SIPP, SIP Trunking, VoIP, OSPF, EIGRP, Switches, Routers, IPSec, SSL, VPN, ASA, RTP, Asterisk, SBC, ISR, Linux, SNMP, IP, Routing, Telecommunications, Troubleshooting, Firewalls, BGP, Network Design
Education
Northeastern University 2007 — 2008
MS, Telecommunications Systems Management
Shanmugha Arts, Science, Technology and Research Academy 2002 — 2006
Bachelor's, Electronics and Telecommunication
Verndale April 2012 - October 2013
Cross Country Automotive Services July 2010 - May 2011
Staples May 2009 - July 2010
Staples Business Advantage October 2005 - April 2009
Skills
Salesforce.com, Account Management, Cold Calling, Sales, CRM, New Business Development, Sales Process, Strategic Planning, Contract Negotiation, Team Leadership, Team Building, Marketing, Lead Generation, Customer Satisfaction, Sales Management, Sales Leadership..., Trade Show..., Sales Presentations, Customer Retention, Direct Client..., Identifying Client Needs, Increased Profitability, Up-selling, Solution Selling, Direct Sales, B2B, SaaS, Email Marketing, Competitive Analysis, Management, Time Management
Education
Boston University 1998 — 2003
BA, Sociology
Agero, Inc. July 2011 - Present
Cross Country Automotive Services October 2010 - Present
Skills
Telematics, Product Planning
Education
Merrimack College 2005 — 2009
Bachelor, Marketing
Merrimack College 2005 — 2009
Bachelor, Marketing
McKinsey & Company May 2015 - Present
General Motors May 2013 - May 2015
Starwood Hotels & Resorts Worldwide January 2007 - May 2013
Cross Country Automotive Services July 2003 - January 2007
Intuit September 2000 - June 2003
ACNielsen September 1997 - September 2000
ACNielsen July 1996 - November 1997
Dun & Bradstreet May 1994 - June 1996
Apple April 1993 - September 1993
Skills
Management, Call Centers, Forecasting, Six Sigma, Quality Assurance, Marketing, Marketing Strategy, Market Research, Business Planning, Product Development, New Business Development, Marketing Communications, Customer Service, Social Media, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 1992 — 1994
MBA, Marketing/Marketing Management, General
Arizona State University 1986 — 1989
B.S., Political Science
Villanova University
Black Belt and Green Belt Certification
Monotype June 2013 - Present
Rapid7 October 2011 - June 2012
Enservio 2008 - October 2011
Cross Country Automotive Services December 1999 - September 2008
ComputerShare (EquiServe) December 1996 - December 1999
Skills
SaaS, Account Management, Customer Satisfaction, Enterprise Software, Sales Process, Customer Retention, Product Management, Team Building, Sales, Team Leadership, Strategic Partnerships, Sales Management, New Business Development, Strategic Planning, Direct Sales, CRM, Cold Calling, Professional Services, Customer Service, Call Center, Solution Selling, Customer Experience, Cross-functional Team..., Start-ups, Leadership, Project Management, Contract Negotiation, Management, Sales Presentations, Process Improvement, Customer Engagement, Building Relationships, Business Strategy, Executive Management, Security, Public Speaking, RFP, E-commerce, Operations Management, Business Development, Strategy, Employee Training, Telecommunications, Training, Salesforce.com, Cloud Computing, Lead Generation, Marketing, Product Marketing, Sales Operations
Education
Syracuse University 1990 — 1994
BA, Psychology
Stoughton High School 1986 — 1990
Neighborhood Health Plan July 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2013 - June 2013
Curriculum Associates July 2012 - February 2013
Wayfair July 2011 - June 2012
Jim Milke Copywriting November 2009 - June 2011
Cross Country Automotive Services June 2006 - July 2009
Jim Milke Copywriting September 2000 - June 2006
Hill Holliday Interactive / Zentropy Partners March 1998 - November 2000
Bronner Slosberg Humphrey 1996 - 1997
Weiss Whitten Stagliano 1992 - 1995
Skills
Copywriting, Email Marketing, Advertising, Interactive Marketing, Integrated Marketing, Web Content, Web Marketing, Content Management, Content Strategy, Content Development, Content Writing, Branded Content, Online Advertising, Web Design, Creative Strategy, Public Relations, Corporate Communications, Art Direction, CRM, Product Marketing, Direct Mail, Creative Direction, Digital Strategy, Digital Marketing, B2B, Direct Marketing, Interactive Advertising, Digital Media, Brand Development, Online Marketing, Google Analytics, User Experience, SEO, Corporate Branding
Education
School of Visual Arts 1991 — 1993
Advertising
University of Vermont 1984 — 1988
BA, Economics, French
Université Nice Sophia Antipolis 1986 — 1987
Economics, French
Clear Harbor July 2015 - Present
Agero 2010 - July 2015
Cross Country Automotive Services September 2000 - November 2010
Convergys March 1992 - March 2000
APAC Customer Services 2000 - 2000
Skills
Quality Management, Leadership, Organizational..., Strategic Planning, Call Centers, Outbound Marketing, Customer Service, Customer Experience, People Development, Workforce Planning, Workforce Management, Business Intelligence, Business Development, Collaborative Problem..., Business Analysis, Six Sigma, COPC, Organizational Culture, Inbound Marketing, Product Management, Process Improvement, Cross-functional Team..., Negotiation, Contact Centers, CRM, Vendor Management, Management, Team Building, Project Management, Competitive Analysis, Customer Retention, Sales, Analysis, Call Center, Project Planning, Operations Management, Program Management, Customer Satisfaction, Team Leadership, BPO, Business Strategy, Enterprise Software, Sales Operations, Service Delivery
Education
University of Arizona, Eller College of Management 2010 — 2011
MBA, Business Administration and Management, General
University of Arizona 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General / Marketing
Uber July 2014 - Present
Mr. Leonard Cataldo July 2013 - Present
Arizona Public Media January 2012 - June 2012
Gelson's Market February 2011 - August 2011
Mr. David Cataldo September 2010 - August 2011
California State University, Los Angeles November 2007 - December 2010
Cross Country Automotive Services July 2007 - September 2007
University of Puerto Rico January 2007 - May 2007
Amnesty International January 2005 - June 2006
Northeastern Illinois University May 2005 - May 2006
Skills
Library Research, Bilingual-Spanish, Typing, Customer Service, Community Outreach, Non-profits, Microsoft Office, Public Speaking, Social Media, Event Planning, Research, Microsoft Word, Microsoft Excel, Spanish, Data Entry, PowerPoint, Social Networking, Teaching, Outlook, Nonprofits, Project Planning, Time Management, Leadership, Facebook, Blogging, English, Access, Editing, Creative Writing, Public Relations, Event Management, Social Media Marketing, Administrative..., Proofreading, Teamwork, Coaching, Photography, Government, Team Leadership, Management, Higher Education, System Administration, Budgets, Analysis, Fundraising, Data Analysis, Marketing, Sales, Team Building, Project Management
Education
California State University-Los Angeles 2007 — 2010
Liberal Studies B.A, Cultural Studies
Universidad de Puerto Rico - Rio Piedras 2006 — 2007
Spanish Literature Studies
Northeastern Illinois University 2004 — 2006
Latin American Studies Major
University of Arizona 1997 — 1998
General Studies
Sahuaro High School 1992 — 1997
Diploma, College Prepatory
Schwager Enterprises June 2011 - Present
Forza Management LLC October 2010 - June 2011
Hale Venture Capital Group October 2009 - September 2010
Fecit Group LLC 2009 - 2010
American Express January 2007 - October 2009
Ensurety Group, Inc. March 2005 - June 2006
Deloitte Consulting January 1999 - June 2001
Cross Country Automotive Services 1997 - 1998
PHH Vehicle Management Services 1993 - 1997
Electro-Motive Div., GMC 1974 - 1988
Skills
Sales, Strategic Planning, Process Improvement, New Business Development, Project Management, Mergers & Acquisitions, Management Consulting, Strategy, Management, Start-ups, Sales Management, Negotiation, Leadership, Change Management, Team Building, Customer Service, Marketing Strategy, Marketing, Outsourcing, Business Strategy, Business Planning, Finance, Sales Operations, Entrepreneurship, Supply Chain, Consulting, Program Management
Education
Harvard Business School 1983 — 1985
MBA, General Management, Strategy
Kettering University 1974 — 1979
BIA, Marketing
Patriot Technologies LLC August 2010 - Present
S.R. Weiner & Associates/W.S. Development Associates March 2010 - August 2010
L-3 Communications, Security & Detection Systems June 2009 - September 2009
Dyax Corp 2006 - 2009
Dyax Corp. 2004 - 2006
Cross Country Automotive Services 1998 - 2000
Cross Country Automotive Services 1994 - 1998
PAREXEL 1988 - 1994
Skills
Human Resources, Outlook, Payroll, PowerPoint, Microsoft Office, Employee Benefits, Time Management, Clinical Research, Regulatory Affairs, Biotechnology, Pharmaceutical Industry, Software Documentation, GCP, Sop, Clinical Trials, Life Sciences, Administration, Cross-functional Team..., Strategic Planning
Education
Fisher College 1982 — 1983
Accounting, Business Law, Business Math, English, Economics
John Hancock Financial Services May 2015 - Present
PwC September 2011 - May 2015
Cross Country Automotive Services June 2010 - September 2011
Adrian A Gaspar & Company, LLP April 2008 - June 2010
State Street Corporation June 2007 - November 2007
Volunteer Income Tax Assistance (VITA) February 2007 - April 2007
Skills
Accounting, Financial Statements, General Ledger, Account Reconciliation
Education
University of Massachusetts Boston 2008 — 2010
MSA, Masters in Science of Accounting
Isenberg School of Management, UMass Amherst 2003 — 2007
BS, Accounting
Deakin University
Attend.com August 2014 - Present
EBSCO Publishing January 2011 - August 2014
Corporate Reimbursement Services, Inc. February 2010 - January 2011
vlingo June 2008 - January 2010
Cross Country Automotive Services April 2006 - June 2008
CCAS 2006 - 2008
Skills
QA lead, Requirements Analysis, Linux, Shell Scripting, Release Engineering, Configuration Management, Jenkins, Test Automation, Continuous Integration, Selenium, Web Applications, Manual Testing, Project Planning, Application Servers, Java, Mobile Applications, SDLC, Agile & Waterfall..., XML, C#, Oracle, PHP, Operating Systems, MySQL, JIRA, Software Quality..., Computer Science, SoapUI, Hudson, Subversion, SQL, Test Planning, Visual Studio, Quality Assurance, IIS, Web Services, Testing, Windows, Test Cases, Microsoft SQL Server, Agile Methodologies, Software Development, Talend Open Studio, Nagios, karaf, Software Engineering, Eclipse, Perl, Scrum, .NET
Education
Salem State University 2002 — 2008
BS, Computer Science
Pushkin 1982 — 1992
High School diploma, High School
Salem State University, Salem MA
Bachelor of Science (BS), Computer Science
Zappix January 2012 - Present
Lionbridge January 2010 - July 2011
Gazelle April 2009 - November 2009
Cross Country Automotive Services June 2007 - February 2009
ooVoo (Formerly Arel Communications & Software) January 2003 - June 2007
Comverse 2001 - 2002
Comverse 1999 - 2001
Comverse network systems 1998 - 2001
Skills
Product Management, Product Marketing, Go-to-market Strategy, Strategic Partnerships, Product Strategy, SaaS, Mobile, Competitive Analysis, SEM, Management, SEO, Strategy, Analytics, Cloud Computing, Telecommunications, Integration, E-commerce, Mobile Devices, Enterprise Software, Demand Generation, Cross-functional Team..., Start-ups, Marketing Communications, Lead Generation, Marketing Strategy, Business Development, New Business Development, Product Development, Salesforce.com, Online Marketing, Mobile Applications, Integrated Marketing, Marketing Management, Multi-channel Marketing, Business Strategy, Market Research, Speech Recognition
Education
Tel Aviv University 1993 — 1997
BA, Business and Economics
Tel Aviv University 1993 — 1996
BA
Babson College - Franklin W. Olin Graduate School of Business
Lucidea June 2015 - August 2015
VFA August 2008 - January 2015
Comverse January 2007 - August 2008
NMS Communications January 2005 - November 2006
Cross Country Automotive Services February 2004 - January 2005
Data Translation September 1999 - October 2003
FutureTense, Inc. November 1998 - September 1999
Skills
Marketing Communications, Marketing Strategy, Marketing Management, SEO, Online Marketing, Strategic Communications, Public Relations, Brand Management, Event Planning, Content Strategy, Web Content Management, Social Media, Newsletters, Strategic Planning, Custom Content Creation, Online Advertising, CRM, Copywriting, Salesforce.com, Social Networking, Writing, Messaging, Strategy, Marketing, Direct Marketing, Corporate Blogging, Lead Generation, Demand Generation, Brochures, Promotions, Content Creation, Online Content Creation, Management, HubSpot
Education
Mount Holyoke College 1985 — 1989
BA, English
Bentley University 2003 — 2006
MS, Marketing
Barnstable High School 1981 — 1985
TEKsystems April 2015 - Present
TEKsystems November 2013 - March 2015
TEKsystems June 2011 - November 2013
TEKsystems July 2010 - June 2011
Cross Country Automotive Services June 2008 - June 2010
Enterprise Rent-A-Car November 2005 - May 2008
Skills
Temporary Placement, Technical Recruiting, Contract Recruitment, Staff Augmentation, Cold Calling, Applicant Tracking..., Sourcing, Internet Recruiting, Talent Acquisition, Outsourcing, Service Delivery, Staffing Services, Account Management, Recruiting, Vendor Management
Education
State University of New York College at Potsdam 2000 — 2004
Bachelors, Political Science
First Trade Union Bank 2010 - 2013
Sovereign Bank 2007 - 2009
Partnerwise Strategies 2005 - 2006
Cross Country Automotive Services 2003 - 2005
iBelong Inc. 2000 - 2002
Kessler Financial Services 1988 - 1999
Skills
Direct Marketing, Strategy, Analytics, Product Management, Financial Services, Marketing Strategy, Business Development, Program Management, Product Development, Project Management, Competitive Analysis, Management, Marketing, Mergers & Acquisitions, Start-ups, Account Management, Segmentation, Sales, Team Leadership, Budgets, Business Strategy, Product Marketing, Banking, Analysis, Customer Loyalty...
Education
Babson College - Franklin W. Olin Graduate School of Business 1995 — 1999
MBA
University of Massachusetts, Amherst 1979 — 1984
BA, Economics
BC High
eClinicalWorks December 2010 - Present
Millennium Pharmaceuticals August 2010 - December 2010
Cross Country Automotive Services September 2009 - December 2009
National Securities Depository Limited (NSDL) June 2007 - August 2008
Skills
Microsoft SQL Server, SQL, Database Design, Databases, SSIS, PL/SQL, C#, Oracle, MySQL, VB.NET, Visual Studio, JavaScript, Unix, ASP.NET, SQL Server, Data Warehousing, HL7, HIPAA, EHR, Healthcare, Client Communication, Vendor Management, Java
Education
Northeastern University 2008 — 2010
Masters, Information Systems
Mumbai University 2003 — 2007
Bachelors, Computer Engineering
Memorial Hospital October 2014 - Present
Kathy Bennett Digital Marketing Consultant January 1992 - Present
Memorial Hospital January 2013 - October 2014
Cranmore September 2002 - January 2013
Starting Point 2009 - 2009
Loon Mountain Resort 2003 - 2006
Golf Society of the U.S./Player Magazine July 1995 - July 2001
Cross Country Automotive Services 1991 - 1995
Skills
Social Media Marketing, Online Marketing, SEM, SEO, Email Marketing, Public Relations, Creative Direction, Publishing, Copywriting, Social Media, Advertising, Media Relations, Promotions, Marketing Strategy, Digital Marketing, Brand Development, Marketing Communications, Blogging, Integrated Marketing, Press Releases, Social Networking, Writing, Direct Marketing, Facebook, Event Planning, Creative Development, Direct Mail, Corporate Communications, Crisis Communications, Web Content, E-commerce, Strategic Communications, New Media, Web Analytics, Digital Strategy, Google Analytics, Event Marketing, Publicity, Website Development, Digital Media, Event Management, Online Advertising, Website Management, Content Development, Content Strategy, PPC, Campaign Management, SEO copywriting, Webmaster Services, Brand Management
Education
Salem State University 1987 — 1991
Bachelor of Science, Communications, Professional Writing
First Call Resolution, LLC June 2012 - October 2013
ACS, Inc December 2008 - November 2009
Hycroft Resources and Development, Inc/American Staffing June 2007 - July 2008
Walmart SuperCenter April 2007 - June 2007
Cross Country Automotive Services March 2006 - March 2007
Cross Country Automotive Services December 2005 - March 2006
Cross Country Automotive Services June 2003 - December 2005
Cross Country Automotive Services April 2002 - June 2003
AOL October 2001 - March 2002
Muscolino Inventory Service September 1993 - September 2001
Skills
Call Center, Customer Service, Customer Satisfaction, Outlook, Data Entry, Microsoft Office, Troubleshooting, Software Documentation, Microsoft Excel, Process Improvement, Team Leadership, Access, Process Scheduler, Microsoft Word, PowerPoint, Fax, Spreadsheets, Invoicing, Management, Sales, Technical Support, Analysis, Windows 7, Quality Assurance, Accounts Payable, Customer Experience, Time Management, Team Building, Data Analysis, Visio, Program Management, Administrative..., Coaching, Employee Relations, Computer Hardware, Telephone Skills, Databases, Training, Teamwork, Call Centers, Lotus Notes, System Administration, Windows, Employee Training, Account Management, Inventory Management, Supervisory Skills, Leadership, Inventory Control, Healthcare
Education
Pima Community College 1990 — 1991
associate's degree; doctorate, criminology/psychology; criminal or forensic psychology
Arizona College of Medical And Dental Careers 1982 — 1983
No Degree, Criminology/Psychology
Tucson Job Corps 1980 — 1981
Certificate of Completion, Surgical Technology
Centene Corporation July 2009 - Present
Anheuser Busch Companies. August 2007 - July 2009
Maritz Inc August 2005 - August 2007
Anheuser Busch November 2000 - August 2005
Cross Country Automotive Services May 1999 - October 2000
DCM Technologies / DCM Data Systems August 1996 - April 1999
IBM Global Services October 1997 - December 1998
HP December 1995 - June 1996
Skills
Leadership, Cross-functional Team..., Business Process..., Business Analytics, Application Development, Vendor Management, Quality Improvement, Project Management, Strategic Partnerships, Strategic Planning, Technical Leadership, Agile Project Management, Budgeting, Enterprise DataWarehouse, Microstrategy, Master Data Management, Data Governance, Business Intelligence, Data Warehousing, Business Objects, Software Development, Integration, Enterprise Architecture, Teradata, Oracle, Agile Methodologies, CRM, Software Project..., Data Integration, Budgets, Business Analysis, Enterprise Software, Informatica, IT Management, PMP, Strategy Development, ITIL, Offshore Project..., Thought Leadership, .NET, Strategy, Product Management, Unix, PL/SQL, OBIEE, Distributed Systems, Predictive Analytics, Business Process, SPSS
Education
Washington University in St. Louis - Olin Business School 2011 — 2012
Master of Business Administration (MBA), Operations, Finance & Strategy
Manipal Academy of Higher Education 1991 — 1995
Bachelor of Engineering (B.E.) with Distinction, Electrical & Electronics
Agero May 2002 - Present
Cross Country Automotive Services May 2002 - March 2004
Intuit September 1993 - May 2002
Skills
Call Center, Customer Retention, Call Centers, Customer Satisfaction, Cross-functional Team..., Automotive, Human Resources, Process Improvement, Management, New Business Development, Vendor Management, Leadership, Training, CRM, Sales
Education
University of Arizona 1976 — 1980
Language and Literature
Locations in Boston Suburbs October 2012 - Present
Mr. Brightside Family Laundry October 2013 - Present
Take Shape for Life October 2012 - October 2014
Avenue100 Media Solutions, Inc October 2011 - October 2012
Backstaff Associates, Inc. January 2010 - September 2011
Stand for Children June 2008 - September 2010
Stand for Children November 2004 - September 2010
LeadDog Marketing Group 2003 - 2006
Cross Country Automotive Services April 1987 - June 2002
Cross Country Automotive Services April 1987 - May 2002
Skills
Quality Management, Account Management, Call Center, Analysis, Project Management, Change Management, Operations Management, Sales Management, Business Analysis, Business Intelligence, Non-profits, Telecommunications, Critical Thinking, Customer Retention, Education, Insurance Claims, Access, ACD, VoIP, Microsoft Office 2007, Firefox, Hiring, Internet, Java, KPI, Photography, Fundraising, Real Estate Investor, Lead Generation, Coaching, Internet Services, Marketing, Call Centers, Insurance, Quality Assurance, Training, Program Management, Process Improvement, Start-ups, Visionary, Leadership, Strategy, Budgets, Customer Service, Business Strategy, Sales, Enterprise Software, Cross-functional Team..., Team Leadership
Education
Northeastern University 1989 — 1992
Business Management
Medford High School 1982 — 1986
College Prep, Honors Program
Wellington Management March 2011 - Present
Cross Country Automotive Services January 2010 - May 2010
Reliance Infosolutions Pvt. Ltd. January 2008 - July 2008
Skills
Java, SQL, FIX, Java Enterprise Edition, Quality Center, UML, Visio, XML, .NET, Microsoft SQL Server, Databases, Eclipse, Visual Studio, Agile Methodologies
Education
Northeastern University 2008 — 2010
Master of Science, Telecommunication Systems Development
University of Mumbai 2003 — 2007
Bachelor of Engineering, Electronics and Telecommunication
CBIZ Tofias January 2014 - Present
Alias Keith and Jones July 2014 - May 2015
Clearview National Partners May 2012 - December 2013
USI New England October 2008 - April 2012
DentaQuest March 2006 - October 2008
DentaQuest June 2005 - March 2006
DentaQuest May 2000 - June 2005
DentaQuest August 1998 - May 2000
MFS Investment Management November 1997 - July 1998
Cross Country Automotive Services September 1989 - August 1997
Skills
Marketing, Account Management, Insurance, Employee Benefits, Marketing Communications, Health Insurance, New Business Development, Proposal Writing, Newsletters, Management, Microsoft Office, Analysis, Corporate Communications, Event Management, Training, Process Improvement, Leadership, Strategic Planning, Benefits Administration, Vendor Management, Social Media, Word, Team Building, Writing, Research, Microsoft Word
Education
North Shore Community College 1989 — 1990
Liberal Arts
Suffolk University 1988 — 1989
Journalism
St. Dominic Savio High School 1984 — 1987
Charlestown Yoga 2013 - Present
Yinh Kiefer dba Silvertree Center for Healing Arts 2010 - Present
Zen Muscular Therapy October 2014 - Present
EDCO Collaborative November 2005 - February 2015
Skin to Soul Improvement Center 2013 - December 2013
Harborside Community Ctr January 2011 - May 2012
Cross Country Automotive Services May 2003 - November 2005
American Red Cross of the Susquehanna Valley November 1999 - January 2002
Integrated Marketing Concepts 1997 - 1999
Skills
Problem Solving, Documentation, Microsoft Office, Coaching, Customer Service, Social Media, Six Sigma, Team Building, Excel, Strategic Planning, Planning, Word, Contract Negotiation, Business Analysis, Process Improvement, Customer Relations, Administration, Vendor Relations, Team Leadership, Budgeting, Call Center, Microsoft Excel, Budgets, Teaching, Call Centers, Quality Assurance, System Administration, Sales, Data Analysis, Staff Development, Leadership, Public Speaking, Leadership Development, WordPress, Project Management, Fundraising, Nonprofits, Social Networking, Software Documentation
Education
Cortiva Institute-Boston 2013 — 2014
Licentiate degree, Massage Therapy/Therapeutic Massage
Josh Summers 2012 — 2012
Yin Yoga
Bo Forbes 2011 — 2011
Yoga and the Lymphatic Web
Lotus Palm Massage School 2010 — 2010
Thai Yoga Bodywork
Finding Inner Peace-BYoga 2009 — 2010
Certified Yoga Teacher-200 Hr., Hatha Yoga, Reiki I
Pennsylvania State University 1991 — 1995
B.S., Psychology
Art of Teaching
Villanova University
Certificate, Sixth Sigma Greenbelt
VEREIT, Inc. November 2005 - Present
Cross Country Automotive Services November 2001 - November 2005
Charles Schwab December 1995 - August 2001
Skills
Human Resources, Employee Benefits, Employee Relations, HRIS, Recruiting, Talent Acquisition, Talent Management, Training
Education
Arizona State University
BS, Economics
University of Phoenix 2001 — 2002
Certificate, Human Resource Management, 4.0
Oracle May 2012 - Present
Eze Castle Software January 2011 - April 2012
Cross Country Automotive Services February 2010 - August 2010
INFOCOMMONS, Northeastern University September 2008 - December 2009
Federal Products, India June 2007 - May 2008
Fast Facts Computer Systems Ltd., India June 2005 - May 2006
Skills
Troubleshooting, SQL, Close Attention to..., Bug Reporting using..., Developing use cases, Silk Performer, SilkTest, Documentation, Access, Quality Center, Software Documentation, Selenium, Test Automation, XML, Test Cases, Quality Assurance, Testing, Test Planning, Oracle, JIRA, Agile Methodologies
Education
Northeastern University 2008 — 2010
Masters, Engineering Management-Supply Chain Management
Northeastern University 2008 — 2010
Masters, Engineering Management
University of Mumbai 2004 — 2008
Bachelors of Engineering in Computers, Bachelors
Mitchell International (a KKR portfolio company) June 2013 - Present
Mitchell International March 2011 - June 2013
Mitchell International January 2007 - March 2011
Mitchell International December 2003 - January 2007
Mitchell International October 2002 - December 2003
Bain & Company October 2001 - September 2002
Cross Country Automotive Services October 1999 - December 1999
GE Capital March 1997 - September 1999
GE Capital July 1995 - March 1997
Prudential Home Mortgage 1992 - 1995
Skills
Strategic Thinking, Product Management, Product Marketing, Enterprise Software, Software, User Experience, Analytical Skills, Strategic Consulting, Revenue & Profit Growth, Change Management, Written & Oral..., Team Leadership, Talent Developer, Employee Engagement, Customer Service, Production Operations, Process Improvement, Six Sigma, Agile Methodologies, Business Strategy, Product Launch, Pricing Strategy, Business Case, SOA, SDLC, Branding Initiatives, Automotive, Financial Services, Insurance, Mobile Technology, Technology, Organizational..., Sales, Quantitative, Marketing Communications, Digital Marketing, Corporate Events, Market Analysis, Acquisition Integration, Business Development, Turn Around Management, Product Rationalization, Customer Segmentation..., Net Promoter Score, Culture Change, Telematics, Social Media, Strategic Financial..., Golf, Softball
Education
Harvard Business School 2000 — 2001
MBA
University of Minnesota - Carlson School of Management 1990 — 1995
BSB
Minneapolis South High School 1986 — 1990
Kia Motors Corporation July 2012 - Present
Cross Country Automotive Services September 2010 - Present
CitiGroup January 2006 - June 2010
Greyhound Lines, Inc. October 2004 - January 2006
Skills
Credit Cards, Customer Satisfaction, Customer Service, Process Improvement, Process Scheduler, Financial Analysis, Microsoft Excel, Automotive, Financial Reporting, Customer Retention, Microsoft Word, Sales, Teamwork, Invoicing, Accounting, Windows
Education
Pima Community College 1982 — 1985
AAS, Accounting
Total Home Health May 2014 - Present
Senior Home Care August 2013 - May 2014
The Palms of Sebring September 2011 - April 2013
Cross Country Automotive Services May 2011 - March 2012
Highlands County Sheriff's Office January 2007 - March 2011
Allstate July 2006 - April 2007
Winn-Dixie Supermarket November 2004 - August 2006
Skills
Mental Health, Customer Service, Office Management, Process Scheduler, Telephone Skills, Administration, Data Entry, Filing, Outlook, Time Management
Education
Argosy University 2007 — 2011
BA, Psychology
South Florida Community College 2005 — 2007
AA, Psychology
Avon Park High School 2000 — 2005
Diploma, Required
Hartford Public Schools November 2011 - Present
TicketNetwork February 2010 - October 2010
Pangea Media June 2009 - January 2010
Marketing and Planning Systems December 2008 - June 2009
KRC Research January 2008 - May 2008
Cross Country Automotive Services June 2007 - August 2007
Brooks Automation May 2006 - August 2006
Skills
Business Development, Market Research, Marketing, Sales, Research, Data Analysis, Social Media, Analytics, Social Media Marketing, Marketing Strategy, Online Advertising, Digital Marketing, Strategic Planning
Education
College of Our Lady of the Elms 2012 — 2014
Certificate of Advanced Graduate Study (CAGS), Communication Sciences and Disorders, General
Saint Joseph College 2010 — 2011
M.A, Special Education
Boston University Questrom School of Business 2005 — 2009
B.S, Management, Concentration in Marketing, Minor in Psychology
IntraLinks February 2011 - Present
Cross Country Automotive Services May 2009 - March 2011
Wipro BPO (Delta Airlines) October 2004 - March 2007
Skills
Conflict Management, Process Improvement, SDLC, Business Analysis, Vendor Management, Product Development, Quality Assurance, Visio, Program Management, PMP, Management, Leadership, Change Management, Team Management, Project Management, Unix, Recruiting, Customer Retention, E-commerce
Education
Bentley University 2008 — 2010
MBA, Management of Operations & Technology
University of Pune 1999 — 2003
BHMCT, Bachelors in Hotel Management & Catering Technology
CoWatt Energy LLC July 2013 - Present
Quantimum LLC 2009 - July 2013
Cross Country Automotive Services 2003 - 2008
Intellisist LLC 2002 - 2003
Wingcast 2001 - 2002
RESPONSE Services, LLC 1998 - 2001
HighwayMaster 1997 - 1998
Mobile Security Communications 1993 - 1997
Atlanta Innovation, Inc. 1991 - 1993
IVEX Corporation 1989 - 1991
Skills
Strategic Partnerships, Product Management, Program Management, Strategy, Telematics, Mobile Devices, Start-ups, Management, Business Development, Product Development, Leadership, Business Planning, Management Consulting, Wireless, New Business Development
Education
Harvard Business School 2008 — 2008
General Management Program (GMP 4), General Management
The University of Texas at San Antonio 1981 — 1985
BS Electrical Engineering, Engineering, Computer Science
Handled with Care Transitions 2005 - Present
Tufts Health Plan 2008 - 2009
OnProcess Technology 2006 - 2007
Brown Brothers Harriman & Co 2001 - 2005
Putnam Investments 1998 - 2001
Cross Country Automotive Services 1994 - 1999
Skills
Sales, Program Management, Training, Sales Management, Management, Employee Benefits, Recruiting, Strategy, Analysis, Project Planning, Software Documentation, Microsoft Office, Insurance, Change Management, New Business Development, SDLC, Business Process, Time Management, Business Analysis, Team Leadership
Education
Clark University 1984 — 1987
BA
UCLA
Lenovo April 2015 - Present
Cisco Systems March 2013 - March 2015
Monster May 2008 - January 2013
Global Knowledge October 2007 - May 2008
Cross Country Automotive Services September 2006 - September 2007
Comcast July 2001 - September 2006
Skills
Captivate, Adobe Acrobat, Blended Learning, Content Management, Hands-on Training, Learning Management, Recruiting, Adobe Creative Suite, Project Management, Graphic Design, ADDIE, Training, Instructor-led Training, User Experience, Instructional Design, Leadership Development, Learning Management..., Training Delivery, Flash, InDesign, E-Learning, Technical Writing, Needs Analysis, Coaching, Web Design, Adobe Presenter, Performance Management, Photoshop, Information Architecture, Social Media, E-learning Modules, Technical Training, Social Networking, SnagIt, WebEx, Content Development, Adult Education, Employee Training, Onboarding, Curriculum Design, Training Needs Analysis, Distance Learning
Education
Boise State University 2007 — 2010
Masters, Instructional Performance and Technology
Boston University 2006 — 2007
Certificate, Training and Development
Lesley University 2000 — 2005
Masters, Education and Curriculum
Regis College 1996 — 2000
Bachelors, Graphic Design
Billerica Memorial High School 1992 — 1996
Raytheon Missile Systems January 2007 - Present
Cross Country Automotive Services June 2003 - June 2006
Education
Texas Tech University
BA, Political Science/Public policy
Self Employed January 2009 - Present
JetBlue Airways January 2015 - Present
JetBlue Airways May 2013 - January 2015
Apple Inc. September 2007 - September 2013
Apple February 2012 - April 2013
Apple February 2008 - April 2013
Apple Inc. January 2009 - January 2010
Apple Inc. February 2008 - January 2009
Cross Country Automotive Services May 2007 - May 2008
Skills
Keynote, iWeb, iPhoto, iCal, iWork, iLife, iMovie, Presentation Design, Mac OS X, InDesign, Facebook, Photoshop, iOS, Mac, iPhone, Microsoft Office, Social Media, Customer Service, User Experience, Mac OS, iTunes, iPad, OS X, Social Networking, iPod, Apple Certified, iPhone Support
Education
Northeastern University 2005 — 2009
Bachelor's Degree, Music Industry, Communication Studies, Business Administration
AbelsonTaylor February 2015 - Present
Energy BBDO July 2014 - February 2015
Energy BBDO December 2012 - July 2014
Energy BBDO December 2011 - December 2012
Starcom MediaVest Group February 2010 - December 2011
Cross Country Automotive Services July 2008 - November 2009
Apache Sands Service Center June 2002 - August 2006
Skills
Media Buying, Media Planning, Microsoft Office, Outdoor Advertising, Social Media Marketing, Social Media, Integrated Marketing, Online Advertising, Social Networking, Advertising, Marketing Communications, Management
Education
University of Arizona 2005 — 2009
BA, Communications & Business Management
Insurance Fraud Bureau Of Massachusetts December 2014 - Present
Insurance Fraud Bureau of Massachusetts September 2012 - December 2014
Insurance Fraud Bureau of Massachusetts January 2009 - September 2012
Safety Insurance December 2007 - January 2009
Cross Country Automotive Services April 2006 - December 2007
Norfield Associates April 2004 - April 2006
Skills
Interviewing Skills, Report Writing, Public Speaking, Training, Testimony, Project Planning, Strategy, Research, Criminal Investigations, Background Checks, Surveillance, Law Enforcement, Criminal Law, Identity Theft, Networking, Negotiation, Investigation, Criminal Justice, Fraud, Microsoft Office, Microsoft Excel, Team Building, Leadership, Insurance, PowerPoint, Microsoft Word, Interrogation, Firearms, Evidence, Workers Compensation, Fraud Detection, Fraud Prevention, Insurance Fraud, Accident Investigation, Case Management
Education
Boston University 2011 — 2013
Master's degree, Criminal Justice/Law Enforcement Administration, 3.5
Northeastern University 1999 — 2003
Bachelor's degree, Criminal Justice/Law Enforcement Administration
VMware February 2010 - Present
ING Financial Services October 2009 - February 2010
Cross Country Automotive Services February 2008 - September 2009
Skills
Cloud Computing, vCloud, VMware vCenter, Hybrid Cloud, Virtualization, VMware ESX, Apache ZooKeeper, Agile Methodologies, Java Enterprise Edition, Storage Virtualization, Linux, SOA, Cluster Management, Distributed Systems, JBoss Application Server, Unix, XML, Web Services, REST, System Architecture, Databases
Education
University of Alabama at Birmingham 2004 — 2005
MS, Computer and Information Sciences
Periyar University 1999 — 2003
BE, Computer Engineering
Chi Payment Systems May 2015 - Present
CHI Payment Systems June 2014 - May 2015
Constant Contact September 2010 - June 2014
Epic Staffing August 2009 - November 2009
EDGEROCK STAFFING INC October 2007 - December 2008
ULTIMATE STAFFING SERVICES February 2007 - July 2007
Volt May 2005 - November 2006
Cross Country Automotive Services July 1999 - April 2006
Cross Country January 2005 - May 2005
Skills
Internet Recruiting, Recruiting, Sourcing, Human Resources, Cold Calling, Interviews, Temporary Placement, Training, Sales, Customer Retention, Payroll, New Business Development, Personnel Management, Negotiation, Sales Operations, Email Marketing, Customer Service, Technical Recruiting, Selling, Time Management, Management, Onboarding, Leadership, Team Building, Marketing, Employee Relations
Education
University of Massachusetts Boston 2005 — 2006
HR, Human Resources
University of Massachusetts Boston 2003 — 2005
Bachelors, Sociology
Bunker Hill Community College 1999 — 2002
Associates, General Studies
VinSolutions, a Cox Automotive company February 2014 - Present
VinSolutions, The AutoTrader Group October 2012 - January 2014
Agero April 2007 - September 2012
Cross Country Automotive Services February 2005 - April 2007
Carrier Corporation May 2002 - January 2005
Sears, Roebuck and Co. August 1999 - February 2001
Skills
Team Building, Strategic Planning, Process Improvement, Negotiation, Customer Satisfaction, Account Management, Managerial Experience, Training & Development, Relationship Development, Supply Chain Management, Bid Process Management, Logistics, Management, Business Process..., Program Management, SEO, Web Analytics, Project Management, Integration, Vendor Management, Interactive Marketing, Strategic Partnerships, Business Strategy, Digital Marketing, Digital Media, Automotive, Employee Training, Sales, Product Management, Marketing Strategy, Sales Process, Marketing, Customer Retention, Strategy, PPC Bid Management, Product Development
Education
Syracuse University 2001 — 2003
Masters, Information Management
Syracuse University - Martin J. Whitman School of Management 1995 — 1999
B.S, Business Management
Midas+ Healthcare Solutions, A Xerox Company 2012 - Present
Midas+ Healthcare Solutions, A Xerox Company 2006 - 2012
Affiliated Computer Services - Midas+ 2002 - 2006
Cross Country Automotive Services 2000 - 2002
United States Air Force 1999 - 2000
United States Air Force 1994 - 1999
Skills
CPMS, Healthcare Information..., Core Measures, Midas Plus, Leadership, Data Analysis, Technical Support, Clinical Decision..., Instructional Design, Training, Instructional Technology, Customer Support, Technical Writing, Creative Writing, Process Improvement, Software Documentation, EHR, Healthcare, Program Management, HIPAA, Project Management, EMR, Informatics, Microsoft Office, Authorware, CBT, ISD
Education
Park University
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Community College of the Air Force
Associate of Arts and Sciences (A.A.S.), Educational/Instructional Technology
Massachusetts Department of Children and Families July 2012 - Present
Dav El Chauffeured Transportation Network April 2011 - October 2012
Cross Country Automotive Services October 2010 - March 2011
Finish Line Inc November 2009 - August 2010
Fast Lane Service Center January 2008 - May 2009
Skills
Customer Service, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Access, Process Scheduler, Critical Thinking, Sales, CRM, Telephone Skills, Administrative...
Education
Northeastern University 2015 — 2016
Bachelor's degree, Business Administration and Management, General
Bunker Hill Community College 2012 — 2014
Associate of Science (A.S.), Business Administration, Management and Operations
Orthopedic Associates of Lancaster, LTD March 2009 - Present
Heather Bowman Consulting January 2009 - Present
Cross Country Automotive Services May 2007 - September 2008
Digitas March 2004 - May 2007
Protocol Marketing Group June 1999 - February 2004
Skills
Direct Marketing, Online Marketing, Online Advertising, Marketing Communications, Integrated Marketing, Marketing Management, CRM, Creative Direction, Marketing
Education
Anderson University 1995 — 1999
Bachelor of Arts, Marketing
Hempfield High School
Agero, Inc. December 2012 - Present
Agero November 2011 - Present
Cross Country Automotive Services November 2010 - Present
Cross Country Automotive Services June 2010 - Present
Cross Country Automotive Services June 1992 - Present
Cross Country Automotive Services June 1992 - Present
Education
Harvard Business School 2011 — 2011
Advanced Management Program
Suffolk University 1986 — 1993
IBM Systems Business Unit February 2015 - Present
IBM Cloud, Smarter Infrastructure, and Security April 2014 - Present
IBM Rational Software January 2012 - April 2014
IBM Rational Software June 2008 - January 2012
Telelogic July 2006 - June 2008
Cross Country Automotive Services August 2001 - March 2006
I-Logix November 1999 - April 2001
Gensym Corp. November 1996 - November 1999
Polaroid June 1989 - November 1996
Skills
Marketing Communications, Web Design, Campaign Execution, Program Management, Campaign Creation, Budget Management, Writing, Demand Generation, Lead Generation, Marketing Strategy, Marketing Management, Direct Marketing, Social Media, Online Marketing, Strategic Planning, Digital Marketing, Messaging, Integrated Marketing, Email Marketing, HTML, B2B, Budgets, Advertising, Online Advertising, Competitive Analysis, Business Development, Enterprise Software, Product Marketing, Product Management, SaaS, Account Management, Management, Sales, Leadership, Go-to-market Strategy, Strategic Partnerships, Multi-channel Marketing, Strategy, Marketing, SEO, Cloud Computing, Digital Media, Market Planning, Sales Enablement, Salesforce.com, B2B Marketing, Campaigns, CRM, Analytics, Project Management
Education
Newbury College 1990 — 1994
Associate, Management
Merrimack College 1989 — 1993
Bay Breeze Car Wash August 2014 - Present
State Farm Insurance June 2009 - August 2014
Cross Country Automotive Services March 2006 - October 2008
Cross Country Automotive Services June 2001 - March 2006
Skills
Customer Service, Insurance, Coaching, Online Marketing, Social Media Marketing, Management, Training, Leadership
Education
Universidad de Puerto Rico 1994 — 1995
Bachelor, Social Science
CSAA Insurance Group, a AAA Insurer November 2014 - Present
AT&T DSL Support Center June 2012 - October 2014
Cross Country Automotive Services 2010 - 2011
IBM Daksh 1900 - 1901
Skills
Call Center, Team Leadership, Customer Satisfaction, Outsourcing, Customer Service, Call Centers, Vendor Management, Employee Benefits, Service Delivery, Account Management, Wireless, Visio, Process Improvement, Data Entry, Data Analysis, Business Analysis, Account Reconciliation, Program Management, Management, Roadside Assistance, Telecommunications, Team Management, Strategic Planning, Marketing Strategy, Change Management, Profit Maximization, Human Resources, Motivational..., Marketing Management, Strategic Financial..., Forecasting, Financial Analysis, Commercial Banking, Retail Banking, Restaurant Management, Event Management, Market Analysis, Workforce Management, Customer Oriented, Culinary Skills, Recruiting, Technical Support, Internal Communications, Entrepreneurship, Team Building, Dependable Team Player, Attendance Management, Quality Management, Quality Assurance, Quality Control
Education
De La Salle University 1995 — 1999
Bachelor of Science (BS), Business Administration Major in Marketing Management
Immaculate conception academy
The Home Depot June 2015 - Present
US Airways February 2015 - June 2015
Working Solutions November 2012 - September 2014
Working Solutions January 2011 - November 2012
Subaru of America November 2006 - January 2011
PHH Mortgage October 2003 - February 2006
Cross Country Automotive Services March 2001 - November 2002
Sabre Airline Solutions 1998 - 2000
American Airlines 1991 - 1998
Skills
Sales, Quality Assurance, Training, Customer Satisfaction, Outlook, Customer Experience, Call Centers, Process Improvement, Vendor Management, Management, Team Building, Strategic Planning, Call Center, Customer Service, Microsoft Office, Leadership, Contact Centers, Team Leadership, Coaching, Outsourcing, Account Management, Customer Retention, Team Management, Telecommunications, Operations Management, Program Management, Analysis, Strategy, Technical Support, Performance Management, Recruiting, Workforce Management, CRM, Human Resources, BPO, Troubleshooting, Employee Training, Project Management, Interviews, Teamwork, Employee Relations
Education
University of Phoenix 2001 — 2003
Bachelors, Business Management
Northern Arizona University 1989 — 1991
Elementary Education and Teaching
Anlylam Pharmaceuticals, Inc. October 2014 - Present
MorphoTrust ™ USA May 2013 - September 2014
A123 Systems May 2011 - May 2013
A123 Systems 2011 - 2013
A123 Systems 2011 - 2013
Cross Country Automotive Services July 2007 - 2011
Shawmut Design & Construction 2005 - 2007
Sodexho Food Services 1996 - 2004
ceative gourmet 1986 - 1988
Skills
Accounting, Financial Reporting, Microsoft Excel, Payroll, Accounts Payable, Budgets, Financial Analysis, Forecasting, General Ledger, Auditing, Outlook, SAP
Education
Cambridge College 2011 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
UMass Boston 1987 — 1988
Bunker Hill Community College 1984 — 1986
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
MassRecruit, LLC. December 2014 - Present
Avention September 2013 - December 2014
MassRecruit, LLC. July 2007 - September 2013
Liberty Mutual April 2011 - December 2011
Boston Scientific, Corp. Headquarters, Natick MA October 2010 - April 2011
Cross Country Automotive Services May 2005 - October 2007
Logix, Inc 2003 - 2005
Hoffman Recruiters 2001 - 2003
Harvard Management Company 1998 - 2001
Skills
Management, Training, Human Resources, Recruiting, Interviews, Sourcing, Insurance, College Recruiting, Marketing, Temporary Placement, Sales, Applicant Tracking..., Finance, Internet Recruiting, Temporary Staffing, Accounting, Employee Benefits, Cold Calling
Education
Fitchburg State University 1994 — 1998
Bachelors, Business Communications
silver lake
Maricopa Integrated Health System December 2014 - Present
TEKsystems August 2014 - December 2014
Solar Gain Inc. April 2014 - August 2014
Stelcor Energy September 2012 - February 2014
TransPerfect Translations April 2011 - August 2012
Solar Plus LLC April 2009 - April 2011
Verint Systems January 2007 - January 2009
Cross Country Automotive Services May 2003 - January 2007
Airband Communications April 2000 - November 2001
AT&T 1999 - 2000
Skills
Avaya, Telecommunications, CTI, IVR, Call Center, Data Center, Program Management, Voice Mail, Project Management, Cisco Call Manager, Professional Services, Management, Servers, VoIP, Process Improvement, Operating Systems, Call Centers, Engineering, Solar Energy, Analysis, Integration, Vendor Management, Troubleshooting, Avaya Technologies
Education
National University 1984 — 1990
BBA, Financial Accounting
Staff Insight, LLC March 2009 - Present
Cunney & Jospé Staffing Services May 2002 - March 2009
Adecco Employment Services December 2000 - May 2002
Cross Country Automotive Services July 1996 - December 2000
Skills
Talent Acquisition, Recruiting, Technical Recruiting, Temporary Staffing, Resume Writing, Sourcing, Executive Search, Staffing Services, Screening Resumes, Internet Recruiting, Contract Recruitment, Temporary Placement, Recruitment Advertising, College Recruiting, Onboarding, Applicant Tracking..., Employer Branding, Interviews, Human Resources, Employee Relations, Talent Management, Hiring, Career Counseling
Education
Northeastern University 1998 — 1998
Certificate of Paralegal Studies, Parelegal Studies
Suffolk University 1993 — 1997
BA, Major in English, Minor in Secondary Education
Inspired. January 2014 - Present
College of the Holy Cross September 2012 - Present
Boston Children's Hospital 2010 - Present
KKTF January 2005 - Present
New England Golf Course Owners 2003 - 2006
Massachusetts Golf Association November 1997 - November 2001
Cross Country Automotive Services 1993 - 1997
U.S. Coast Guard June 1990 - January 1995
Skills
Fundraising, Event Management, Strategic Planning, Event Planning, Sports, Grant Writing, Hospitality, Leadership, Management, Marketing Strategy, Account Management, Budgets, Business Development, Community Outreach, Editing, Market Research, Marketing, Media Relations, Volunteer Management, Public Relations, Negotiation, Nonprofits, Public Speaking
Education
College of the Holy Cross 1990 — 1993
Bachelor of Arts, History
Brigham Young University 1988 — 1989
Westlake High School 1984 — 1988
Agero, Inc. March 2015 - Present
Agero, Inc. August 2011 - Present
Cross Country Automotive Services January 2009 - August 2011
G2 Technology Group May 2009 - January 2010
The Kessler Group August 2007 - January 2009
Boston Neighborhood Network TV September 2004 - August 2007
Boston Neighborhood Network TV May 2003 - September 2004
Boston Neighborhood Network TV January 2000 - May 2003
The Boston Globe 2000 - 2001
Skills
Marketing Strategy, Public Relations, Direct Marketing, Integrated Marketing, Marketing Management, Online Marketing, Social Media, Marketing Communications, CRM, Marketing, Business Development, Strategic Planning, Strategy, Digital Marketing, Email Marketing, Product Development, Strategic Communications, Strategic Partnerships, Social Media Marketing, Brand Development, Lead Generation, Corporate Communications, Online Advertising, B2B, Product Marketing, Advertising, Media Relations, SEO, Digital Strategy, Brand Management, Digital Media, Interactive Marketing, Copywriting, Competitive Analysis, SEM, Content Strategy, Mobile Marketing, Brand Awareness, Web Analytics, Market Planning, Market Research
Education
Emerson College 2006 — 2008
MA
Northeastern University 1999 — 2003
BS
Cross Country Automotive Services May 2009 - Present
Cross Country Automotive Services May 2009 - May 2010
Jenel Enterprises, Inc July 2008 - May 2009
Intuit July 2006 - July 2008
Intuit July 2001 - July 2006
Intuit July 2000 - July 2001
Education
Norwalk Community College 1990 — 1991
Greenwich High School 1984 — 1988
Blueport Commerce July 2014 - Present
Blueport April 2013 - July 2014
The Langham Hotel April 2012 - April 2013
Samsonite September 2010 - July 2012
Trinity Academy December 2009 - February 2010
Cross Country Automotive Services May 2009 - August 2009
Johnson & Wales University September 2008 - February 2009
Panera Bread April 2005 - June 2008
ASTA (CPA Firm) September 2006 - July 2007
Skills
Microsoft Excel, PowerPoint, Access, Windows, Russian, Peachtree, Customer Service, Social Media, Microsoft Office, Marketing, Social Media Marketing, Sales, Facebook, E-commerce, Management, Online Advertising, Leadership, Email Marketing, Online Marketing
Education
Johnson and Wales University 2007 — 2010
Bachelor of Science, International Business; Market Research
Centro de Lenguas e Intercambio 2010 — 2010
Spanish
2008 — 2008
International Business
LifePlans, Inc. December 2014 - Present
Sirtex Medical Limited February 2013 - December 2014
CSC October 2012 - February 2013
East Boston Neighborhood Health Center December 2011 - October 2012
Sophos September 2011 - December 2011
BostonCoach September 2005 - September 2011
IDX Systems Corporation December 1999 - September 2005
Lynn Ladder & Scaffolding 1996 - December 1999
Cross Country Automotive Services 1995 - 1996
Skills
Windows Server 2003, Windows 2008, Windows 7, Customer Service, Administration, Servers, Active Directory, Troubleshooting, System Administration, Windows Server, Access, Analysis, Business Analysis, IT Operations, Information Technology, Leadership, Microsoft Office, Networking, Operating Systems, Project Management, SQL, SharePoint, Software Documentation, Technical Support, VPN, Process Improvement, Security
Education
Computer Learning Center 1998 — 1999
Certificate, Network/LAN Administration
Bunker Hill Community College 1993 — 1994
Criminal Justice
ITG February 2014 - Present
ITG January 2013 - Present
ITG November 2008 - January 2013
Cross Country Automotive Services October 2006 - November 2008
Nivis LLC August 2000 - October 2006
FIAN System September 1998 - August 2000
Technical University of Cluj-Napoca October 1998 - June 1999
Skills
Agile Methodologies, Software Engineering, .NET, C#, Software Development, Design Patterns, UML, SOA, Software Design, Scrum, Software Project..., SQL
Education
1998 — 1999
M.Sc., Computer Science
1993 — 1998
Software Engineer, Computer Science
Liceul Liviu Rebreanu 1989 — 1993
The Learning Center for the Deaf October 2012 - Present
Temple Beth Shalom July 2011 - Present
Northeast Security, Inc. January 2011 - October 2012
Advantage Technical Resourcing August 2008 - October 2010
HR Placement Group June 2007 - July 2008
Cross Country Automotive Services May 2005 - May 2007
Sally Silver Companies 2004 - 2005
Sophos, Inc. 2002 - 2004
Nervewire, Inc. 2000 - 2002
Keane, Inc. 1997 - 2000
Skills
Employee Relations, Career Management, Training, Resume Writing, Performance Management, Recruiting, College Recruiting, Benefits Administration, Talent Acquisition, Human Resources, Competency Management, Sourcing, Contract Recruitment, HR Consulting, HRIS, Executive Search, Talent Management, Technical Recruiting, Applicant Tracking..., Employee Handbooks, Employee Benefits, Onboarding, Career Development, Behavioral Interviewing, Employee Engagement, Information Technology, Temporary Placement, Internet Recruiting, Workforce Planning, Benefits Negotiation, Team Leadership, Employer Branding, Succession Planning, Deferred Compensation, Coaching, Workshop Facilitation, Organizational..., HR Policies, Personnel Management, Interviews, Leadership, New Hire Orientations, Strategy, Career Counseling, Management, Screening Resumes, Hiring, Screening, Recruitment Advertising, Job Descriptions
Education
Brandeis University
BA
A Place for Mom January 2012 - Present
Puzzazz, Inc. May 2011 - November 2011
Marchex, Inc. August 2010 - April 2011
Leap IT, LLC September 2009 - April 2010
Autotegrity, Inc. March 2007 - February 2009
Cross Country Automotive Services June 2003 - March 2007
Vignette Corporation January 2001 - May 2003
Dash.com June 2000 - November 2000
Optas, Inc. January 1999 - June 2000
Lightbridge, Inc. November 1994 - January 1999
Skills
SEM, Business Development, Product Development, Team Leadership, Strategic Partnerships, Online Lead Generation, Start-ups, Product Management, Lead Generation, SaaS, Cloud Computing, Analytics, Strategy, Online Marketing, Cross-functional Team..., CRM, SEO, Business Intelligence, Management, Leadership, Business Strategy, Sales Process, Marketing, Enterprise Software, PPC
Education
Massachusetts Institute of Technology - Sloan School of Management 1980 — 1984
Bachelor of Science
East Meck
Wintac Software by Intac International May 2014 - Present
University of Massachusetts at Lowell July 2007 - Present
Storiant January 2013 - May 2014
CrunchTime! Information Systems June 2011 - September 2012
OP40 Holdings, Inc April 2011 - January 2012
Constant Contact April 2009 - June 2011
Rulestream July 2007 - March 2009
Avaya January 2004 - June 2007
Boston Medical Center HealthNet Plan March 2003 - January 2004
Cross Country Automotive Services 2004 - 2004
Skills
REST, Software Engineering, Java Enterprise Edition, Web Services, Java, Spring, Databases, Distributed Systems, Cloud Computing, HTML, Software Design, SaaS, SQL, .NET, Architecture, XML, Software Development, Linux, JavaScript, Scrum, JRuby, Agile Methodologies, C#, Tomcat, Eclipse, jQuery, Ruby, NoSQL, Snowboarding, VoIP, SIP, Agile, SOA, AJAX, MySQL, Subversion, OOP, Enterprise Architect, Virtualization, Virtual Teams, Backbone.js, Open Source, Amazon Web Services, Web Applications, JBoss Application Server, Spring Framework, Web Development, Management, Amazon Web Services...
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1996 — 1998
MBA, MIS
University of Massachusetts Dartmouth 1987 — 1991
BS, Marketing
Connolly 1982 — 1986
Veracode April 2015 - Present
Bit9 January 2014 - March 2015
Rethink Robotics July 2013 - December 2013
Jumptap February 2013 - June 2013
Bit9 May 2012 - December 2012
Sonos, Inc. October 2011 - May 2012
Shoebuy.com June 2010 - October 2011
Akamai Technologies September 2009 - May 2010
ITA Software July 2008 - June 2009
Cross Country Automotive Services October 2006 - June 2008
Skills
Network Security, Perl, Security, Technical Support, Unix, Test Automation, Firewalls, Networking, C, Computer Security, Linux, Python, Solaris, TCP/IP, Virtualization
Education
University of California, Los Angeles 1983 — 1983
Information Systems Design
California State University-Los Angeles 1981 — 1981
Math/Computer Science
Hartt School of Music 1971 — 1972
Music Composition
Cross Country Automotive Services November 2009 - Present
Cross Country Automotive Services February 2006 - November 2009
Self-Employed November 2005 - January 2006
Soup2Nuts (Scholastic, Inc.) September 2002 - November 2005
Tom Snyder Productions December 1998 - April 2002
Skills
Web Design, Flash, Illustrator, Dreamweaver, Photoshop, Illustration, Advertising, Animation, Storyboarding, Layout, Product Development, Project Management, Product Management, Automotive, User Interface Design, Mobile Applications, Editing, Interaction Design, Web Applications, Flash Animation, Character Animation, Art
Education
School of the Museum of Fine Arts 2002 — 2008
continuing ed.
University of Massachusetts Dartmouth 1994 — 1999
BFA
Westford Academy 1990 — 1994
Verizon February 2012 - Present
nPhase, LLC August 2009 - February 2012
Qualcomm June 2007 - February 2012
Northern Trust March 2007 - June 2007
Cross Country Automotive Services October 2006 - March 2007
TicketsNow.com January 2006 - September 2006
Altea Trading Company 2003 - January 2006
Nokia May 2001 - December 2001
Education
Illinois Institute of Technology 2000 — 2002
MS
Bharathiar University 1996 — 2000
BE
EC USA March 2014 - Present
New Balance July 2006 - February 2014
New Balance Athletic Shoe, Inc. 2006 - February 2014
Cross Country Automotive Services 2000 - 2006
Filenes Basement 1999 - 2000
Filene's Basement 1988 - 2000
Skills
HR Policies, Employee Relations, Deferred Compensation, HRIS, Succession Planning, Benefits Administration, Trend Analysis, Interviews, Talent Acquisition, Leadership Development, Performance Management, Payroll, Analysis, Human Resources, Talent Management, Training, Employee Training, Microsoft Office, Recruiting, Coaching, Leadership, Employee Benefits, Visual Merchandising, Footwear, Negotiation, Hiring, Access, Applicant Tracking..., Team Building, PowerPoint, Microsoft Excel, Vendor Management, Merchandising, Labor Relations, Customer Service, Retail, Strategic Planning, Inventory Management, Budgets, Management, Employee Engagement, Workforce Planning, Change Management, Organizational..., Onboarding, Sourcing, Store Management, Process Improvement, Apparel, Project Management
Education
Stonehill College 1984 — 1988
Bachelor's degree, Management
Cross Country Automotive Services 2010 - Present
Cross Country Automotive Services February 2005 - July 2010
Trigyn Technologies 2000 - 2005
Visionics India 1999 - 2000
Visionics India 1997 - 1999
Education
College Of Engineering, Trivandrum 1992 — 1996
Cross Country Automotive Services August 2011 - Present
Itrica April 2010 - August 2010
American Student Assistance 1997 - 2009
Cognex Corporation 1995 - 1996
Viewlogic Systems 1984 - 1993
University of Ghana 1976 - 1978
Skills
SDLC, Program Management, Agile Methodologies, Quality Assurance, Test Automation, Software Documentation, Project Management
Education
Massachusetts Institute of Technology 1979 — 1984
MS, Electrical Engineering and Computer Science
Yale University 1972 — 1976
BA, Mathematics and Computer Science
MembersFirst June 2012 - Present
BA-Insight July 2010 - June 2012
BA-Insight June 2010 - October 2011
The Workplace Helpline October 2007 - June 2010
MembersFirst April 2000 - October 2007
ADI Time 1996 - 1999
Expertek Systems 1995 - 1999
Amherst Technologies 1995 - 1999
Cross Country Automotive Services 1992 - 1995
ISI Systems 1990 - 1992
Skills
SharePoint, C#, XML, SQL Server, Enterprise Search
Education
Oakland Community College 1984 — 1988
Associates, Accounting
St Mary's Prep 1981 — 1984
Boston University
Bachelor of Science, Accounting
Cumberland Farms, Inc. December 2005 - Present
Cumberland Farms, Inc. August 2005 - November 2005
Cross Country Automotive Services March 1998 - March 2005
Massachusetts Hospital Association 1995 - 1998
Arthur Andersen 1985 - 1991
Skills
Forecasting, Financial Reporting, Accounting, Auditing, Financial Analysis, Budgets, General Ledger, P&L, Cash Management, Process Improvement, Accounts Payable, GAAP, Inventory Management, Strategic Planning, Financial Modeling, Internal Audit, Accounts Receivable, Payroll, Team Building, Retail
Education
State University of New York College at Fredonia
B. Music, Education
State University of New York at Albany
MS Accounting, Accounting
Agero, Inc. December 2011 - Present
Cross Country Automotive Services August 1987 - December 2011
Panagraphics, Inc 1984 - 1987
Skills
Print Production, Operations Management, Problem Solving, Purchasing, Digital Printing, Customer Service, Process Improvement, Cross-functional Team..., Direct Mail, Product Development, Vendor Management
Education
Suffolk University 1974 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Cross Country Automotive Services October 2006 - Present
Certified Vacations 1995 - 2000
Education
Broward College 1992 — 1994
Everett High School August 2006 - Present
Cross Country 2000 - 2007
Cross Country Automotive Services 2000 - 2007
Skills
Outlook, Customer Service, Microsoft Excel, Troubleshooting, Process Improvement, Microsoft Office, Microsoft Word, Databases, Windows, Access, PowerPoint, Team Building, Vendor Management, Management, Business Analysis, Networking, Project Management, Coaching, Team Leadership, Data Analysis, Research, Editing, Fundraising, Teaching
Education
University of New England 2013 — 2013
CAGS, Curriculum and Instruction
Cambridge College 2009 — 2011
Master of Education, Mathematics
University of Massachusetts at Lowell 2005 — 2008
Masters of Education, History, Didn't Finish
Merrimack College 1998 — 2005
Bachelor of Arts (BA), Concentration in History
Comcast January 2008 - Present
Comcast Cable 2008 - Present
Cross Country Automotive Services April 1999 - July 2007
Equiserve January 1997 - April 1999
Winter Wyman/Bank Boston March 1996 - January 1997
Education
Stonehill College 1980 — 1984
Cross Country Automotive Services 2006 - 2010
Cross Country 2004 - 2006
Cross Country Automotive Services 2000 - 2003
Education
Emerson College 1978 — 1982
TeleTech May 2012 - Present
Community College of Aurora February 2009 - May 2012
Staples Business Advantage January 2008 - May 2011
First Franklin June 2005 - August 2007
Cross Country Automotive Services June 2004 - April 2005
Sears, Roebuck and Co. April 2002 - February 2004
Skills
SQL, Web Services, Java, IIS, Training, SDLC, C#, ASP.NET, UML, Unix, Tomcat, Troubleshooting, C++, JavaScript, JSP, Struts, J2EE, JUnit, NUnit, HTML/XML, Virtualization, Glassfish, Design Patterns, N-tier, Android Development, jQuery, jQuery Mobile, Agile Methodologies, JSON, HTML, RESTful WebServices, BizTalk, Visio, Java Enterprise Edition, Databases, Management, Integration
Education
Regis University
Master of Science, Software Engineering, GPA - 3.97
Regis University
Bachelor of Science, Computer Information Systems, GPA 3.96 - Summa cum Laude
Curaspan April 2014 - Present
Curaspan Health Group June 2012 - Present
Oracle March 2008 - June 2012
Phase Forward August 2006 - March 2008
Cross Country Automotive Services February 2005 - August 2006
bcgi October 2004 - February 2005
Eastman Kodak 2000 - 2005
Kodak January 2001 - September 2004
Xerox November 1999 - December 2000
Skills
Java, Agile Methodologies, C#, Web Services, Oracle, Scrum, .NET, REST, Spring, Eclipse, Visual Studio, ASP.NET, XML, Software Engineering, Java Enterprise Edition, Software Development, SOAP
Education
Rochester Institute of Technology
Harte-Hanks, Inc. April 2007 - Present
Cross Country Automotive Services 2004 - 2007
Skills
Direct Marketing, Analytics, Database Marketing, SAS, Segmentation, Multi-channel Marketing, Integrated Marketing, CRM, Email Marketing, Customer Acquisition, Campaign Management, Direct Mail, Web Analytics, Marketing Analytics, Marketing Research, Customer Insight, Marketing Automation, Lead Generation, Marketing Strategy, Digital Marketing, B2B Marketing, Interactive Marketing, SEM, Demand Generation, Omniture, Relationship Marketing, Competitive Analysis, Google Analytics, Digital Strategy, Mobile Marketing, Market Research, Online Advertising, Market Analysis, Leadership, Online Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2011
MBA, Marketing, Statistics
Babson College 2000 — 2004
Bachelor of Business Administration, Marketing, Economics
Compagna Enterprises, LLC May 2009 - Present
National Geographic Society October 2007 - March 2014
American Association for Justice November 2006 - October 2007
Cross Country Automotive Services 1999 - 2004
MBNA 1993 - 1998
Education
Fordham University 1988 — 1989
Saint Bonaventure University 1982 — 1986
EBSCO Publishing July 2012 - Present
Cross Country Automotive Services March 2007 - October 2012
Skills
.NET, C#, WCF, WCF REST, WCF MSMQ, MSMQ, Web Services, ASP.NET, ASP.NET MVC, MVC Razor, ASP.NET AJAX, Silverlight, WPF, SQL Server 2000-2008, ORACLE PLSQL, Software Design, XML, XSLT, TFS, VSS, Design Patterns, Cross-functional Team..., Team Leadership, TDD, Visual Studio, Microsoft SQL Server, SQL, Integration
Education
Gujarat University 1996 — 1999
MCA, Computer Applications
Computershare Account ManagerEquiServeApril 2001 - June 2007
Cross Country Automotive Services 2000 - 2001
Cross Country Automotive Services 2000 - 2001
Education
Saint Michael's College 1991 — 1995
BBVA Compass May 2010 - Present
BBVA Compass Bank September 2006 - October 2010
Compass Bank September 2003 - September 2006
CMC Card Management Corporation September 2000 - June 2003
Cross Country Automotive Services July 1996 - August 2000
Sears Teleservices 1989 - 1994
Skills
Process Improvement, Team Building, Leadership, Microsoft Excel, Analysis, Management, Banking, Call Center, Program Management, Microsoft Word, Forecasting, Training, Budgets, Negotiation, Customer Service, Coaching, Human Resources, Quality Assurance, Business Analysis, Call Centers, Credit
Education
University of Phoenix 1998 — 2000
Master Degree, Organizational Management
University of Arizona 1989 — 1995
Bachelors of the Arts, Spanish
Commonwealth of Massachusetts, EOHHS Masshealth Office, Providers and Plans July 2007 - October 2012
Commonwealth of Massachusetts, EOHHS, Department of Public Health 2006 - 2007
Cross Country Automotive Services January 2000 - June 2006
Skills
Strategic Planning, Analysis, Management Consulting, Program Development, System Monitoring, Financial Analysis, Business Strategy, Management, Policy, Nonprofits, Customer Service, Research, Program Management, Data Analysis, Non-profits, Finance, Project Planning, Policy Analysis, Fundraising
Education
United Theological Seminary 2012 — 2015
Master of Divinity (M.Div.), Pastoral Studies, Counseling, and Specialized Ministries
The Heller School for Social Policy and Management at Brandeis University 2004 — 2005
MBA, Healthcare Policy and Management
Makerere University 1991 — 1995
B.A, Social Work and Social Administration, First Class Honors
Senior Technical Project Management - PMP 2015 - Present
EMC January 2005 - February 2015
Cross Country Automotive Services 1999 - 2005
Cross Country Automotive Services 1997 - 1999
Cross Country Automotive Services 1993 - 1997
Skills
Program Management, Project Management, Cross-functional Team..., Vendor Management, CRM, Change Management, Team Building, Process Improvement, Management
Education
Cornell University
Bachelor of Science (B.S.), Consumer Economics
Self Employed 2009 - Present
iCorps Technologies 2008 - 2009
Symantec 2004 - 2007
@stake 2003 - 2004
Cross Country Automotive Services 2002 - 2003
TechNav Consulting 2001 - 2002
Sapient 1999 - 2001
Sapient 1996 - 1999
USAF 1987 - 1996
Skills
Leadership, Strategic Planning, Change Management, Information Security, Governance, Policy, Budgets, Capital Budgeting, Vendor Relationships, Contract Negotiation, Software Licensing, Cross-functional Team..., Acquisition Integration, IT Operations, Enterprise IT..., Security, Business Solutions..., Disaster Recovery, Business Continuity, Team Building, Infrastructure, System Monitoring, Technology Integration, Performance Measurement, Technology Leadership, Program Management, Compliance, Process Improvement, System Deployment, Team Mentoring, Help Desk Support, Consulting, Project Management, WAN, SAN, Storage
Education
The Johns Hopkins University 1993 — 1995
US Air Force Squadron Officers' School 1994 — 1994
Leadership and Management
Worcester Polytechnic Institute 1983 — 1987
TASC, Inc. April 2000 - Present
Cross Country Automotive Services June 1999 - April 2000
Raytheon Electronic Systems June 1997 - January 1999
Skills
Software Engineering, C++, Software Development, Software Design, Unix, Perl, Testing, Algorithms, C, Integration, Visual Studio, UML, Requirements Analysis, Systems Engineering, C#, Linux, Debugging, Analysis, Programming, Engineering, Agile Methodologies, XML, Fortran, Java, Matlab, Program Management, SQL, Databases, ClearCase, OpenGL, QML, Qt, Qt Creator
Education
Boston University
MS, Computer Science
Rensselaer Polytechnic Institute
BS, Aeronautical Engineering
St. Joes
Agero, Inc. October 2011 - Present
Cross Country Automotive Services May 2000 - October 2011
Education
Southern New Hampshire University 1991 — 1992
MBA, Business Administration, Finance
Plymouth State University 1987 — 1991
BS, Business Adminstration
Tufts University 1998 - Present
Cross Country Automotive Services 1997 - 1999
Education
Boston University 1994 — 1996
MS, Computer Science
National Taiwan University
BS, Economics
Agero, Inc. May 2000 - Present
Cross Country Automotive Services May 2000 - January 2010
Cross Country Automotive Services November 2006 - March 2008
Goldman Investments 1997 - 2000
New England Conservatory 1994 - 1997
Guardsmark September 1991 - 1994
Skills
Human Resources, Employee Benefits, Onboarding, Employee Relations, Performance Management, Talent Acquisition, Talent Management, Recruiting, Applicant Tracking..., Workforce Planning, Employee Engagement, College Recruiting, Succession Planning, Deferred Compensation, Technical Recruiting, Interviews, Management
Education
Tufts University 1987 — 1991
Bachelor of Arts, Sociology
Malden High School 1983 — 1987
High School Diploma, College Prep
MITRE June 2014 - Present
MITRE January 2012 - June 2014
Circles June 2008 - January 2012
Circle Company Associates, Inc June 2008 - January 2012
Cross Country Automotive Services May 2003 - May 2008
NetTeks Technology Consultants 2008 - 2008
Cross Country Automotive 2003 - 2008
Lucent Technologies 2000 - 2003
Nexabit 1999 - 2000
NewsEdge 1995 - 2000
Skills
Cisco IOS, Tufin Security..., Cisco SNAA, Cisco Switches, ASA, MPLS, QoS, VoIP, Orion, Security Policy, VPN, LAN-WAN, Networking, Security, Cisco Technologies, Network Design, Routing, Firewalls, Network Security, Network Architecture, Integration
Education
Northeastern University 1986 — 1991
BS, English
Birchbox October 2014 - Present
Morgan Stanley June 2011 - October 2014
Next Jump Inc January 2010 - June 2011
Verizon Corporate Services May 2009 - August 2009
Northeastern University September 2008 - April 2009
Cross Country Automotive Services January 2008 - June 2008
Mumbai Port Trust August 2006 - May 2007
Skills
Oracle, ETL, Data Warehousing, Business Intelligence, Data Marts, Microsoft SQL Server, Databases, Informatica, SSIS, Requirements Analysis, Data Analysis, Data Migration, Data Modeling, Unix, T-SQL, MySQL, SSRS, Business Analysis, Integration, Visio, XML, VB.NET, Analysis Services, Business Process, SQL
Education
Northeastern University 2007 — 2009
a Master of Science, Information Systems
University of Mumbai 2003 — 2007
Bachelor of Engineering, Information Technology
BH Enterprises Senior Business Analyst, Clinical Research InformaticsDana-Farber Cancer Institute2010 - Present
Cross Country Automotive Services June 2008 - June 2009
State Street Bank 2007 - 2008
State Street Bank & Trust 2007 - 2008
McKesson Health Solutions 2005 - 2006
Clear Methods 2004 - 2005
Gensym 1996 - 2001
Gensym 1996 - 2001
GTE Government Systems 1980 - 1995
Education
Stevens Institute of Technology 1965 — 1969
Bachelor of Science, Math and Physics
Harvard University
Osprey Software Development March 2010 - Present
Acton Jazz Cafe 2006 - April 2014
Nexant August 2006 - February 2010
Cross Country Automotive Services 2004 - 2006
Atex 1997 - 2004
Ziff-Davis Publishing 1989 - 1996
Skills
Jazz Guitarist, Agile Methodologies, .NET, C#, Microsoft SQL Server, XML, WPF, Software Development, Scrum, ASP.NET, WCF, Visual Studio, Databases, HTML, ADO.NET, JavaScript, T-SQL, Software Project..., WinForms, Silverlight, Oracle, Software Engineering, TFS, Design Patterns, Integration, Web Services, OOP, Visual Basic, SQL, Software Design, Web Applications, SDLC, Requirements Analysis, Enterprise Software, LINQ, VB.NET, Java
Education
Harvard University 1982 — 1984
Computer Science
Berklee College of Music 1975 — 1980
B.M., Music Composition
Care.com August 2013 - Present
UMass Boston September 2004 - August 2013
TSE 2008 - 2008
Cross Country Automotive Services 2007 - 2007
Skills
Java, Data Mining, Algorithms, Machine Learning, Data Analysis, SQL, Matlab, Research, Database Design, Biotechnology, Databases, E-Learning, Python, Windows, Technical Writing, Programming, Statistics, R, Simulations, Mathematical Modeling, Artificial Intelligence
Education
UMass Boston 2004 — 2013
Doctor of Philosophy (PhD), Computer Science, Data Mining
1998 — 2003
BS, Computer Engeneering
Patriot Energy Group September 2012 - Present
Cross Country Automotive Services August 2007 - January 2009
Lahey Clinic Medical Center September 2005 - August 2007
Fresenius Medical Care 1999 - 2005
Fresenius Medical Care March 1997 - January 1999
Skills
Recruiting, Employee Benefits, Human Resources, HR Policies, Interviews, Deferred Compensation, Employee Relations, Coaching, Performance Management, Training, Personnel Management
Education
Boston University 2000 — 2001
MA. ed, Organization and Development
Clark University 1987 — 1991
Copart July 2008 - Present
Road America May 2007 - May 2008
Cross Country Automotive Services December 2003 - May 2007
Genuity 1999 - 2002
US Cellular 1994 - 1996
Skills
Operations Management, Management, Process Improvement, Program Management, Recruiting, Team Building, Telecommunications, Logistics, Leadership, Customer Service, Customer Satisfaction, Account Management, Customer Retention, Negotiation, Sales Operations, Strategic Planning, New Business Development
Education
Saint Anselm College 1990 — 1994
BS, Sociology
LivingSocial June 2013 - Present
TPG TeleManagement, Inc. October 2010 - May 2013
Bellevue University October 2008 - January 2010
Bellevue University September 2006 - January 2010
Cross Country Automotive Services 2002 - 2004
America Online 2001 - 2002
The Property Manager January 1996 - May 2001
Skills
Higher Education, Leadership, Telemarketing, Operations Management, Strategic Planning, Management, Account Management, Customer Service, Staff Development, Training, Leadership Development, Coaching, Team Building, Organizational..., Process Improvement, Program Management
Education
Bellevue University 2008 — 2010
MBA
Bellevue University 2007 — 2008
Master of Arts, Management
University of Maryland University College 2004 — 2006
Bachelor of Arts, English, HR Management
Idaho State University 1998 — 2001
English
Comcast Cable September 2015 - Present
Comcast July 2011 - Present
Building #19 Inc. December 2006 - July 2011
Cross Country Automotive Services 1998 - 2006
Skills
Talent Management, Talent Acquisition, Performance Management, Employee Relations, Employee Engagement, Talent Development, Succession Planning, Coaching, Organizational..., Human Resources, Staff Development, Benefits Administration, Recruiting, Executive Search, Payroll, Employee Benefits, Personnel Management, Leadership, Temporary Placement, Leadership Development, Internet Recruiting, New Hire Orientations, Applicant Tracking..., Management, Technical Recruiting, HR Policies, Workforce Planning, FMLA, Deferred Compensation, HRIS, Conflict Resolution, Team Building, Change Management, Onboarding, Employer Branding, Career Development, Employment Law, Strategic Planning, College Recruiting, Training, HR Consulting, Interviews, Labor Relations, Organizational..., Hiring, Employee Training, Policy, Sourcing, Benefits Negotiation, PeopleSoft
Education
Bentley University
HR Management Certification
Curry College
Verizon March 2012 - Present
CIBER, Inc. August 2011 - March 2012
Convergenz April 2011 - July 2011
Sears Holdings Corporation July 2010 - April 2011
Convergys - Global Consulting Services June 2006 - October 2009
BMG Columbia House April 2004 - April 2006
Spherion September 2000 - April 2004
Boston Communications Group, Inc June 1999 - September 2000
Cross Country Automotive Services January 1997 - May 1999
Brylane, LP January 1984 - January 1997
Skills
Vendor Management, Call Centers, Outsourcing, Workforce Management, Management, Change Management, Telecommunications, Operations Management, Business Intelligence, Training, Forecasting, Software Documentation, Project Management, Contact Centers, Recruiting, Analysis, Business Analysis, Call Center, CRM, Cross-functional Team..., Crystal Reports, Customer Satisfaction, Enterprise Software, IVR, Strategy, Team Building
Education
Indiana University-Purdue University at Indianapolis 1984 — 1992
BS, Mathematics
Miami University 1982 — 1983
Mathematics
Taylor University 1981 — 1981
Mathematics
IntraLinks August 2008 - Present
Intralinks August 2008 - Present
DataOne Software March 2007 - July 2008
Cross Country Automotive Services February 2006 - May 2006
New Horizons Computer Learning Center 2003 - 2003
Catholic Charities CYO 2002 - 2003
Ion Global July 1999 - July 2000
Skills
Backbone.js, jQuery, JSON, JavaScript, Web Applications, CSS, Flex, AJAX, Databases, MySQL, XML, HTML, PHP, ActionScript, Subversion, Ant, Photoshop, Dreamweaver, Apache, CVS, C, Eclipse, Ext JS, GWT
Education
Boston University 1995 — 1999
Bachelor of Art, Computer Science
Northrop Grumman Information Systems August 2010 - Present
Northrop Grumman Information Systems 2010 - 2011
Cross Country Automotive Services October 2006 - July 2010
Kasyap Info Tech Pvt Ltd 2005 - 2006
vbv solutions December 2004 - December 2005
Trendz IT 2000 - 2001
Skills
C#, Software Development, .NET, Agile Methodologies, XML, Web Services, Microsoft SQL Server, Software Engineering
Education
Osmania University 1999 — 2003
BE, Electronics and Communication Engineering
Agero, Inc. July 2012 - Present
Cross Country Automotive Services 1996 - 2008
Education
Northeastern University
BSBA
Berklee College of Music 1983 — 1986
Merchant's Automotive Group February 2011 - September 2011
Benefits Strategies March 2010 - February 2011
Cross Country Automotive Services May 2008 - August 2009
Fidelity Investments April 2004 - May 2008
Skills
Access, PowerPoint, Microsoft Excel, Team Building, Management, Microsoft Word, Data Analysis, Team Leadership
Education
Bridgewater State College 1999 — 2003
Communications/ Theatre Education
Plymouth Rock Assurance September 2010 - Present
Cross Country Automotive Services January 2009 - September 2010
Progressive Insurance February 2006 - February 2008
Education
Colby-Sawyer College 1999 — 2003
BA, Psychology/Sociology
Cross Country Automotive Services Director, North American ContractsIron Mountain2003 - 2008
Brodeur Partners 1998 - 2003
Skills
Risk Management, Corporate Law, Software Licensing, Data Privacy, Mediation, Employment Law, IT law, Legal Assistance, Legal Research, Corporate Governance, Mergers, Privacy Law, Legal Writing, Licensing, Legal Advice, Litigation, Contract Negotiation, SaaS, Intellectual Property
Education
Northeastern University School of Law 1993 — 1996
Juris Doctorate, Law
University of Massachusetts, Amherst 1989 — 1993
BA, Legal Studies
Tufts University Oracle DBAMirror Image InternetDecember 2000 - April 2001
Cross Country Automotive Services December 1996 - December 1998
Education
Boston University
Master, Computer Science
Melrose Veterans Memorial Middle School PTO 2014 - Present
Roosevelt Elementary School 2011 - 2013
Eversole Homestead 2001 - 2013
Commerce One 1999 - 2001
Bentley University 1995 - 2001
Cross Country Automotive Services 1997 - 1999
Unisys 1990 - 1998
Bentley University 1989 - 1990
Au Bon Pain 1986 - 1989
Skills
IT Consulting, Strategic Planning, Management, Project Management, Oracle Certified DBA, SQL, SAS, Business Intelligence, Quality Assurance, Business Analysis, Software Project..., Database Design, SDLC, Software Documentation, Oracle SQL, Accounting, EDI
Education
Bentley University
Master of Science (MS), Computer Information Systems
Washington State University
Bachelor of Arts (BA)
Additional Course Work Completed
Fresenius Medical Care December 2013 - Present
G4S Technology Software Solutions May 2013 - Present
Monster Worldwide April 2012 - April 2013
DiagnosisOne September 2010 - April 2012
Cross Country Automotive Services March 2000 - September 2010
Skills
Agile Methodologies, Microsoft SQL Server, Data Warehousing, Unix, Oracle, C#, Software Development, Integration, Web Services, Business Intelligence, SDLC, XML, SQL, Scrum, Software Project..., Management
Education
Boston University 2007 — 2009
MS in ComputerScience, Computer Sceince
FactSet September 2014 - Present
Operative.One August 2011 - August 2014
Cross Country Automotive Services January 2010 - August 2010
Hexaware Technologies September 2007 - September 2008
Skills
SQL, Java, C#, JSP, Microsoft SQL Server, Spring, Eclipse, Servlets, Oracle, JavaScript, Java Enterprise Edition, ASP.NET, C++, Hibernate, C, Perl, PL/SQL, MySQL, NetBeans, Visual Studio, Visual Basic, Databases, Spring Framework
Education
Northeastern University 2009 — 2011
Master's degree, Management Information Systems, General
POD, Inc. February 2013 - September 2015
Mind Research Network October 2007 - April 2012
RESPEC August 2004 - October 2007
Ktech Corporation October 2002 - August 2004
Steve Jackson Games 2004 - 2004
Cross Country Automotive Services October 2001 - July 2002
Premier Solutions May 1996 - October 2001
Skills
Software Engineering, Java, Perl, Linux, Microsoft SQL Server, Databases, Programming, Shell Scripting, C#, SQL, XML, Windows, C, Python, Unix, Enterprise Architecture, Database Design, Distributed Systems, JavaScript, HTML, PHP, Algorithms, Network Security, Agile Methodologies, Software Design, Eclipse
Education
Indiana University Bloomington 1998 — 1999
Master’s Degree, Computer Science
Choice One Communications October 2008 - Present
Cross Country Automotive Services November 2006 - September 2008
Education
Clark University 1999 — 2000
Cert, MCSE
Agero, Inc. December 2011 - Present
Cross Country Automotive Services December 2009 - December 2011
The Hearle Gallery May 2009 - November 2009
Boston Magazine January 2009 - May 2009
Copley Society of Art September 2008 - January 2009
Body + Soul Magazine May 2008 - August 2008
Skills
InDesign, Illustrator, Graphic Design, Photoshop, Layout, Marketing, Magazines, Adobe Creative Suite, Social Media, Mac, User Experience, Mobile Devices, Art, Web Design, Interaction Design
Education
Boston University 2005 — 2009
Bachelor Fine Arts, Graphic Design, Business Administration
Linedata June 2013 - Present
Fidelity Investments May 2011 - April 2013
Intralinks May 2008 - May 2011
Codewrite Development Inc January 2009 - January 2011
Fidelity Investments February 2007 - March 2008
Cross Country Automotive Services July 2006 - February 2007
Tyco Fire & Security / Software House November 2005 - July 2006
Convergence Data Services March 2005 - November 2005
eMed Technologies July 2003 - March 2005
Cadec 1994 - 1996
Skills
C#, .NET, XML, Visual Studio, SQL, Oracle, ADO.NET, WinForms, Multithreading, Flex, User Interface Design, User Experience, Stored Procedures, XAML, WPF Development, MVP, MVVM, Web Services, WPF, Software Design
Education
Northeastern University 1988 — 1992
Software Engineering
Lowell Institute School - MIT 1984 — 1985
Microprocessor Design
Chemeketa Community College 1980 — 1982
AS, Mechanical Design
Mary Kay June 2012 - Present
Macys Corporation April 2011 - May 2011
Cross Country Automotive Services July 2010 - September 2010
Starbucks Corporation July 2007 - June 2010
Skills
Cash Handling, Customer Service, Retail, Cashiering, Retail Sales, Sales, Training
Education
Miami Dade College 2012 — 2014
Miami Dade College -Wolfson Campus 2008 — 2012
High school diploma
Miami Jackson Senior High 2004 — 2005
Mullis Marketing Group, Inc. 2010 - Present
Connoisseurs Products Corp. October 2004 - August 2009
Cross Country Automotive Services 1997 - 2002
Stride Rite Corporation 1986 - 1997
Skills
Forecasting, Sales Management, Customer Service, Strategic Planning, Microsoft Office, Inventory Management, Merchandising, Retail, Marketing Strategy, Negotiation, Customer Satisfaction, Sales Operations, P&L Management, Product Development, Account Management, Management
Education
Emmanuel College 2002 — 2004
MSM, Management
Newbury College 1997 — 1999
BSBA
The Home Depot April 2014 - Present
Putnam Investments May 2004 - October 2011
Cross Country Automotive Services January 1997 - May 2004
State Street Bank January 1994 - June 2003
Agfa 1989 - 1993
Skills
Business Intelligence, Lotus Notes, Vendor Management, Business Analysis, Disaster Recovery, Virtualization, Business Process..., VMware, Information Technology, Troubleshooting, Project Management, Data Center, Software Project..., SQL, SaaS, IT Operations, SDLC, Team Leadership, Salesforce.com, Change Management, Process Improvement, Visio, Program Management, Unix, Incident Management, ITIL, Requirements Analysis, Cross-functional Team..., Management, Integration, IT Management, IT Strategy, Cloud Computing
Education
Suffolk University - Sawyer School of Management 1994 — 1996
MST, Taxation
Franklin Pierce College 1990 — 1994
Bachelor's degree, Finance and Financial Management Services
Skyhook Wireless June 2005 - Present
Boston University September 2004 - Present
Harvard University January 2013 - May 2013
Cross Country Automotive Services 2004 - 2005
Hughes Network Systems 1997 - 2000
Mobile Satellite Services 1996 - 1998
Skills
Matlab, Algorithms, Python, Signal Processing, Machine Learning, Mathematical Modeling, Pattern Recognition, Data Mining, Subversion
Education
Massachusetts Institute of Technology 2015 — 2017
Master of Business Administration (M.B.A.), Executive MBA
The George Washington University 1995 — 2002
Ph.D, Electrical Eng - Communications and networking
University of Tehran 1989 — 1992
MSc, Electrical Eng
University of Applied Science and Technology 1984 — 1989
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Estedadhaye Derakhshan School (Gifted and Talented Students)
Alegeus Technologies August 2015 - Present
Benefit Strategies September 2014 - August 2015
NASDAQ OMX February 2010 - May 2012
Cross Country Automotive Services October 2004 - February 2009
Skills
FactSet, Corporate Intelligence, Salesforce, Competitive Intelligence, Product Management, Salesforce.com, CRM, SaaS, New Business Development, Strategy, Strategic Planning
Education
Southern NH University
Bachelors, Finance
Dell Services - Account Harvard Pilgrim Health Care July 2010 - Present
Millipore Corporation August 2007 - September 2009
Cross Country Automotive Services 2005 - 2007
CDM 2001 - 2005
SANA 2000 - 2001
The Phoenix Alliance 1997 - 1999
Skills
Oracle E-Business Suite, Oracle Discoverer, Oracle, Oracle Applications, ERP
Education
Narsee Monjee Institute of Management Studies 1977 — 1982
Bachelor of Commerce, Finance, Accounts
LKM Industries April 2014 - Present
H&R Block January 2014 - April 2014
Commonwealth Financial Network April 1997 - March 2013
Cross Country Automotive Services February 1995 - April 1997
Skills
Mutual Funds, Strategic Financial..., Investments, Financial Analysis, Wealth Management, Retirement Planning, Investment Advisory, Finance, Portfolio Management, Retirement
Education
Suffolk University 1987 — 1991
BSBA, Accounting
89 Degrees July 2015 - Present
Cayan LLC July 2013 - Present
Agero, Inc. October 2011 - July 2013
Cross Country Automotive Services June 2008 - September 2011
Agero, Inc. May 2003 - May 2008
UCA Computer Systems July 2001 - May 2003
Actuate Corporation August 2000 - June 2001
South India Corporation (Agencies) Limited January 1996 - August 2000
Skills
Software Engineering..., Agile & Waterfall..., Cross-functional Team..., Software Design Patterns, Enterprise Software, Lean Software..., Team Leadership, Web Technologies, Software Project..., .NET, Microsoft SQL Server, Design Patterns, C#, Web Applications, TFS, CRM, Web Services, WCF, Oracle, jQuery, SOA, SOAP, IIS, MVC 2/3, CSS, RESTful WebServices, Windows Azure, SharePoint, Cloud Computing, Integration, MSMQ, HTML
Education
Bharathidasan University 1995 — 1998
MCA, Computer Applications
St. Joseph's college of arts and science, University of Madras 1992 — 1995
B.Sc, Computer Science
VALPAK OF BOSTON NORTH December 2007 - Present
HSPC INC December 2005 - January 2007
Cross Country Automotive Services March 1999 - September 2004
ADVANCED SERVICES AMERICA April 1998 - February 1999
Somerville District Court May 1998 - June 1998
Education
Katharine Gibbs School
AS, Legal Specialization
Cambridge College
BA, Psychology
Omnicell July 2015 - Present
MTS Medication Technologies, An Omnicell Company June 2012 - June 2015
Omnicell June 2012 - June 2015
McKesson January 2011 - June 2012
Cross Country Automotive Services August 2008 - December 2010
Skolix LLC August 2008 - August 2009
Indiana State University August 2006 - May 2008
Skills
Java, J2EE, EJB, SOA, Web Services, SaaS, Agile, Scrum, TDD, JSP, Servlets, Struts, Spring, WebSphere Application..., Glassfish, JBoss, JUnit, Ant, SQL Server, HTML, JavaScript, XML, Microsoft SQL Server, Agile Methodologies, Java Enterprise Edition, jQuery, .NET, C#, ASP.NET MVC, JPA, Hibernate, EasyMock, Maven, Hudson, MySQL, Version One, MVC Architecture, Test Driven Development, SDLC, Software Development, Enterprise Software, SOAP, Tomcat, Oracle, Weblogic, JDBC, REST, Software Engineering, JBoss Application Server
Education
Indiana State University
Master of Science, Mathematics and Computer Science
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
Pro Survey Solutions January 2008 - Present
Cross Country Automotive Services 2004 - 2006
PAREXEL 2001 - 2004
SoftLock.com 2000 - 2001
New England Aquarium 1996 - 2000
Skills
Customer Satisfaction, Strategic Planning, Customer Relations, Problem Solving, Product Development, Business Analysis, Customer Service, Account Management, Software Project..., Budget Management, Microsoft Office, Team Building, Analysis, Data Analysis, Change Management, Budgets, Healthcare, Program Management, Project Management, Cross-functional Team..., Training, CRM, Leadership, Vendor Management, Strategy
Education
Boston University 1995 — 1996
Master of Arts, Biology
Quinnipiac University 1990 — 1994
Bachelor of Science, Biology
Cross Country Automotive Services 2010 - 2012
Catalina Radiology PLC July 2009 - May 2010
Skills
Customer Service, Computer Literate, 10 Key, Typing, Clerical Duties, Invoicing, Insurance, Telephone Skills, Fax, Clerical Work, Administrative..., Customer Satisfaction
Education
Pima Community College 1971 — 1973
none, Computer Programming
Sunnyside high school 1969 — 1972
Open Systems Technologies April 2013 - Present
Oracle America Inc September 2006 - April 2013
Fidelity Investments 2006 - 2013
Wells Fargo Capital Finance 2011 - 2011
ONEOK 2010 - 2010
DBA Analyst January 2005 - June 2006
Cross Country Automotive Services 2005 - 2006
Wright Express Corporation 2005 - 2005
Intel Corporation January 2001 - November 2004
CMC Ltd May 1999 - December 2000
Skills
Oracle, Oracle E-Business Suite, Oracle Applications, Data Warehousing, Unix, PL/SQL, Requirements Analysis, Agile Methodologies, Performance Tuning, Enterprise Architecture, Data Migration, Data Modeling, Virtualization, Oracle Exadata, Databases, SDLC
Education
Andhra University 1995 — 1998
Master of Computer Applications (M.C.A.), Computer Software Engineering
Sri Sathya Sai Institute of Higher Learning 1990 — 1993
Bachelor's degree, Physics