Cross Telecom
Industry: Telecommunications company
DescriptionCross Telecom is located in Bloomington, Minnesota. Cross is a company that sells a range of products and services across the telecommunications industry that include: VOIP, networking, unified communications, Avaya maintenance & support, and professional services. Founder: Michael Fischler Founded: 1996 Headquarters: Bloomington, MN Number of employees: 300 Acquisitions: American Communication Technologies, Inc Area served: United States of America Parent organization: Arrow Systems Integration, Inc.
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Cross Telecom Employees
Employee
Years
Job
Industry
Andrew Garza Andrew Garza's Cross Telecom Experience October 2007 - January 2009
Job Implementation Engineer at Adtech Global
Industry Telecommunications
Experience
Adtech Global October 2013 - Present
City of Houston September 2011 - October 2013
Co-nexus January 2010 - September 2011
Hewlett-Packard February 2009 - November 2009
Cross Telecom October 2007 - January 2009
Locke Liddell & Sapp LLP June 2003 - August 2007
Expanets February 1999 - June 2003
Skills
CTI Integration, Verint WFM, Avaya, Quality Control, Telecommunications, Troubleshooting, Servers, IP, Call Center, Call Logging, Video Conferencing, Software Installation, VoIP, Telephony, Hardware, Cisco Technologies, Call Centers, Avaya Technologies
Education
University of Houston-Downtown 1996 — 2000
BBA, Computer Information Systems
Adtech Global October 2013 - Present
City of Houston September 2011 - October 2013
Co-nexus January 2010 - September 2011
Hewlett-Packard February 2009 - November 2009
Cross Telecom October 2007 - January 2009
Locke Liddell & Sapp LLP June 2003 - August 2007
Expanets February 1999 - June 2003
Skills
CTI Integration, Verint WFM, Avaya, Quality Control, Telecommunications, Troubleshooting, Servers, IP, Call Center, Call Logging, Video Conferencing, Software Installation, VoIP, Telephony, Hardware, Cisco Technologies, Call Centers, Avaya Technologies
Education
University of Houston-Downtown 1996 — 2000
BBA, Computer Information Systems
Ann Hennessy Russett Ann Hennessy Russett's Cross Telecom Experience January 2001 - Present
Job National Account Manager at Arrow S3
Industry Telecommunications
Experience
Arrow S3 October 2011 - Present
Cross Telecom January 2001 - Present
Pathfinder Technologies August 1996 - December 2000
Sunrise Solutions April 1994 - July 1996
Universal Digital 1990 - 1994
Skills
SIP, UC, Contact Center, VoIP, Unified Communications, Messaging, Avaya, Telephony, Telecommunications, ACD, PBX, SIP Trunking, Switches, Call Centers, Contact Centers, Solution Selling, PRI, Channel Partners, Managed Services, Pre-sales, Sales Engineering, T1, IVR, CRM, Video Conferencing, Account Management, Enterprise Software, CTI, Cloud Computing
Education
St. Cloud State University
Arrow S3 October 2011 - Present
Cross Telecom January 2001 - Present
Pathfinder Technologies August 1996 - December 2000
Sunrise Solutions April 1994 - July 1996
Universal Digital 1990 - 1994
Skills
SIP, UC, Contact Center, VoIP, Unified Communications, Messaging, Avaya, Telephony, Telecommunications, ACD, PBX, SIP Trunking, Switches, Call Centers, Contact Centers, Solution Selling, PRI, Channel Partners, Managed Services, Pre-sales, Sales Engineering, T1, IVR, CRM, Video Conferencing, Account Management, Enterprise Software, CTI, Cloud Computing
Education
St. Cloud State University
Lisa McKoskey Lisa McKoskey's Cross Telecom Experience August 2004 - September 2007
Job A/P Expense Reimbursment Specialist at Regis Corporation
Industry Accounting
Experience
Regis Corporation October 2007 - May 2014
Cross Telecom August 2004 - September 2007
Metrocall Wireless 2002 - 2004
Quantum Communication October 2000 - February 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, JD Edwards, Lotus Notes, Microsoft Access, Payroll, Accounts Payable, Time Management, Invoicing, Inventory Management, Data Entry, Management, Customer Satisfaction, Team Building, Vendor Management
Education
Alto Consulting & Training 2011 — 2011
Certificate, Goldmine 5.0 User Training
New Horizons Computer Training 2000 — 2001
Certificate, Access 2000
Premier Computer Education, Inc., 2000 — 2000
Computerized Training, Microsoft Office Suite
Alexandria Technical College 1994 — 1996
Generals, Computer and Voice Networking
Regis Corporation October 2007 - May 2014
Cross Telecom August 2004 - September 2007
Metrocall Wireless 2002 - 2004
Quantum Communication October 2000 - February 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, JD Edwards, Lotus Notes, Microsoft Access, Payroll, Accounts Payable, Time Management, Invoicing, Inventory Management, Data Entry, Management, Customer Satisfaction, Team Building, Vendor Management
Education
Alto Consulting & Training 2011 — 2011
Certificate, Goldmine 5.0 User Training
New Horizons Computer Training 2000 — 2001
Certificate, Access 2000
Premier Computer Education, Inc., 2000 — 2000
Computerized Training, Microsoft Office Suite
Alexandria Technical College 1994 — 1996
Generals, Computer and Voice Networking
Donavan Hurst Donavan Hurst's Cross Telecom Experience January 2008 - May 2010
Job Agent of Social Change/Merchant of Hope
Industry Civic & Social Organization
Experience
United States Army Reserve September 1989 - Present
TBD April 2014 - Present
TBD March 2014 - Present
Apptio June 2013 - March 2014
Arrow S3 May 2010 - December 2011
Cross Telecom January 2008 - May 2010
Cross Telecom August 2006 - December 2007
Avaya January 2004 - August 2006
Avaya August 2000 - December 2003
Frederic R Harris Inc April 2000 - August 2000
Skills
Avaya, Telecommunications, CTI, VoIP, ACD, Telephony, IVR, Call Center, Managed Services, Professional Services, Contact Centers, Integration, Cloud Computing, IP, Data Center, Network Administration, Network Monitoring Tools, Project Management, Program Management, Team Building, Mentoring, Process Improvement, Innovation, New Business Development, Business Relationship..., Account Management, Practice Management, Technical Leadership, Motivated self-starter, Channel Partners, Partner Management, Quality Assurance, Problem Analysis, Problem Solving, Technical Sales..., Technical Support, Technical Writing, Technical Product Sales, Technical Sales..., Technical Product..., Predictive Dialers, System Integration..., Remote User Support, End User Training, SOW, ROI Justification, Customer Support, Services Delivery, Tenacious, Creative Solutions
Education
University of Washington 1998 — 2000
Bachelor of Arts (B.A.), Political Science and Government
Bellevue College 1995 — 1998
Associate of Arts and Sciences (A.A.S.), General Studies
Edmonds Community College 2013 — 2015
Alcohol and Chemical Dependency Counseling
United States Army Reserve September 1989 - Present
TBD April 2014 - Present
TBD March 2014 - Present
Apptio June 2013 - March 2014
Arrow S3 May 2010 - December 2011
Cross Telecom January 2008 - May 2010
Cross Telecom August 2006 - December 2007
Avaya January 2004 - August 2006
Avaya August 2000 - December 2003
Frederic R Harris Inc April 2000 - August 2000
Skills
Avaya, Telecommunications, CTI, VoIP, ACD, Telephony, IVR, Call Center, Managed Services, Professional Services, Contact Centers, Integration, Cloud Computing, IP, Data Center, Network Administration, Network Monitoring Tools, Project Management, Program Management, Team Building, Mentoring, Process Improvement, Innovation, New Business Development, Business Relationship..., Account Management, Practice Management, Technical Leadership, Motivated self-starter, Channel Partners, Partner Management, Quality Assurance, Problem Analysis, Problem Solving, Technical Sales..., Technical Support, Technical Writing, Technical Product Sales, Technical Sales..., Technical Product..., Predictive Dialers, System Integration..., Remote User Support, End User Training, SOW, ROI Justification, Customer Support, Services Delivery, Tenacious, Creative Solutions
Education
University of Washington 1998 — 2000
Bachelor of Arts (B.A.), Political Science and Government
Bellevue College 1995 — 1998
Associate of Arts and Sciences (A.A.S.), General Studies
Edmonds Community College 2013 — 2015
Alcohol and Chemical Dependency Counseling
Matthew Lexcen Matthew Lexcen's Cross Telecom Experience 2005 - 2009
Job Senior Buyer @ Fun.com | Chapter Advisor @ Sigma Nu Fraternity, Lambda Delta Chapter
Industry Apparel & Fashion
Experience
Sigma Nu Fraternity - Lambda Delta Chapter # 234 April 2014 - Present
Fun.com July 2012 - Present
Minnesota State University, Mankato May 2011 - May 2012
Minnesota State University, Mankato April 2011 - April 2012
America Votes August 2010 - November 2010
Highland Hills Apartments August 2009 - August 2010
Arnold & Rodman, PLLC 2009 - 2010
Cross Telecom 2005 - 2009
Image Quest Worldwide, Inc. 2004 - 2005
Skills
Leadership, Public Speaking, Management, Teamwork, Leadership Development, Recruiting, Strategic Planning, Team Building, Customer Service, Event Planning, Time Management, Microsoft Office, Team Leadership, Research, Project Planning, Social Media, Data Entry, Marketing, Sales, Program Management
Education
Minnesota State University, Mankato 2007 — 2012
Bachelors of Arts
Anoka Ramsey Community College 2005 — 2006
Sigma Nu Fraternity - Lambda Delta Chapter # 234 April 2014 - Present
Fun.com July 2012 - Present
Minnesota State University, Mankato May 2011 - May 2012
Minnesota State University, Mankato April 2011 - April 2012
America Votes August 2010 - November 2010
Highland Hills Apartments August 2009 - August 2010
Arnold & Rodman, PLLC 2009 - 2010
Cross Telecom 2005 - 2009
Image Quest Worldwide, Inc. 2004 - 2005
Skills
Leadership, Public Speaking, Management, Teamwork, Leadership Development, Recruiting, Strategic Planning, Team Building, Customer Service, Event Planning, Time Management, Microsoft Office, Team Leadership, Research, Project Planning, Social Media, Data Entry, Marketing, Sales, Program Management
Education
Minnesota State University, Mankato 2007 — 2012
Bachelors of Arts
Anoka Ramsey Community College 2005 — 2006
Dan L. DeLozier Dan L. DeLozier's Cross Telecom Experience February 2007 - February 2010
Job Regional Sales Director at Servion Global Solutions
Industry Telecommunications
Experience
Servion Global Solutions July 2014 - Present
Servion Global Solutions April 2014 - December 2014
Avaya April 2011 - July 2014
Cross Telecom February 2007 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Managed Services, Telephony, Unified Communications, Call Centers, Integration, Leadership, Vendor Management, Telecommunications, VoIP, Avaya Technologies, Solution Selling, Professional Services, Cloud Computing, SIP, IP, Wireless, Management, IVR, Pre-sales, Project Management, Product Management, Contact Centers, Enterprise Software, Strategy, SaaS, Data Center, Sales, Channel Partners, Strategic Partnerships, Direct Sales, CRM, MPLS, Salesforce.com
Education
United States Navy 1994 — 1997
The Ohio State University
Servion Global Solutions July 2014 - Present
Servion Global Solutions April 2014 - December 2014
Avaya April 2011 - July 2014
Cross Telecom February 2007 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Managed Services, Telephony, Unified Communications, Call Centers, Integration, Leadership, Vendor Management, Telecommunications, VoIP, Avaya Technologies, Solution Selling, Professional Services, Cloud Computing, SIP, IP, Wireless, Management, IVR, Pre-sales, Project Management, Product Management, Contact Centers, Enterprise Software, Strategy, SaaS, Data Center, Sales, Channel Partners, Strategic Partnerships, Direct Sales, CRM, MPLS, Salesforce.com
Education
United States Navy 1994 — 1997
The Ohio State University
Patrick Payette's Cross Telecom Experience January 2010 - January 2012
Job Director, Microsoft Solutions at Arrow SI
Industry Telecommunications
Experience
Arrow Systems Integration July 2013 - Present
Arrow Systems Integration January 2012 - July 2013
Cross Telecom January 2010 - January 2012
Cross Telecom August 2007 - January 2010
Barnes & Noble College Booksellers August 2002 - August 2007
Skills
Sales Presentations, Webinars, Technical Writing, Technical Presentations, Project Management, Avaya, Business Meetings, Unified Communications, Unified Messaging, Collaboration Solutions, Enterprise Mobility, Video Conferencing, Telephony, Voice Mail, SIP, IP, Telecommunications, Professional Services, VoIP, Solution Selling, MPLS, Pre-sales, TDM, SIP Trunking, Sales Engineering, H.323, Lync, Avaya Communication..., Hosted Services, CTI, Lync Server 2010, Managed Services, Cabling, Ethernet, ISDN, IVR, Switches, IP PBX, Avaya Aura, Channel Partners, WAN, Modular Messaging, Contact Centers, Mobile Devices, ACD
Education
University of Central Florida 2002 — 2007
BSBA, Management of Information Systems
Arrow Systems Integration July 2013 - Present
Arrow Systems Integration January 2012 - July 2013
Cross Telecom January 2010 - January 2012
Cross Telecom August 2007 - January 2010
Barnes & Noble College Booksellers August 2002 - August 2007
Skills
Sales Presentations, Webinars, Technical Writing, Technical Presentations, Project Management, Avaya, Business Meetings, Unified Communications, Unified Messaging, Collaboration Solutions, Enterprise Mobility, Video Conferencing, Telephony, Voice Mail, SIP, IP, Telecommunications, Professional Services, VoIP, Solution Selling, MPLS, Pre-sales, TDM, SIP Trunking, Sales Engineering, H.323, Lync, Avaya Communication..., Hosted Services, CTI, Lync Server 2010, Managed Services, Cabling, Ethernet, ISDN, IVR, Switches, IP PBX, Avaya Aura, Channel Partners, WAN, Modular Messaging, Contact Centers, Mobile Devices, ACD
Education
University of Central Florida 2002 — 2007
BSBA, Management of Information Systems
Neil Ellis Neil Ellis's Cross Telecom Experience September 2004 - January 2008
Job Unified Communications Architect West IP Communications
Industry Computer Networking
Experience
West IP Communications March 2014 - Present
BT Conferencing October 2008 - February 2014
Molson Coors via Teksystems June 2008 - October 2008
3t Systems January 2008 - June 2008
Cross Telecom September 2004 - January 2008
NEC June 2003 - September 2004
Independant Consultant February 2003 - June 2003
Expanets October 2001 - January 2003
Avaya March 2001 - October 2001
Avaya January 1998 - March 2001
Skills
CCNP, Cisco, Frame Relay, Network Engineering, MPLS, Routing, CCNA, Cisco Call Manager, Network Design, Telepresence, VoIP, Tandberg, Unified Communications, Video Conferencing, Network Security, Avaya, PBX, Security, Troubleshooting, Call Center, Hosted Services, Linux, Unix, Cisco Technologies, VPN, Switches, Firewalls, QoS, ISDN, Wireless, Telephony, Virtualization, PIX, VMware, Catalyst Switches, Cisco Security, Cisco Certified, SIP Trunking, Cisco Nexus, NAT, Pre-sales, Voice Mail, Gateway, Voice, ASA, Telecommunications, H.323, Managed Services, SIP, Network Administration
Education
Colorado State University 1996 — 1997
NA, Kinesiology and Exercise Science
West IP Communications March 2014 - Present
BT Conferencing October 2008 - February 2014
Molson Coors via Teksystems June 2008 - October 2008
3t Systems January 2008 - June 2008
Cross Telecom September 2004 - January 2008
NEC June 2003 - September 2004
Independant Consultant February 2003 - June 2003
Expanets October 2001 - January 2003
Avaya March 2001 - October 2001
Avaya January 1998 - March 2001
Skills
CCNP, Cisco, Frame Relay, Network Engineering, MPLS, Routing, CCNA, Cisco Call Manager, Network Design, Telepresence, VoIP, Tandberg, Unified Communications, Video Conferencing, Network Security, Avaya, PBX, Security, Troubleshooting, Call Center, Hosted Services, Linux, Unix, Cisco Technologies, VPN, Switches, Firewalls, QoS, ISDN, Wireless, Telephony, Virtualization, PIX, VMware, Catalyst Switches, Cisco Security, Cisco Certified, SIP Trunking, Cisco Nexus, NAT, Pre-sales, Voice Mail, Gateway, Voice, ASA, Telecommunications, H.323, Managed Services, SIP, Network Administration
Education
Colorado State University 1996 — 1997
NA, Kinesiology and Exercise Science
Michael Hassan Michael Hassan's Cross Telecom Experience March 2009 - September 2010
Job Channel Sales Executive
Industry Telecommunications
Experience
York Township 2006 - Present
Cross Telecom March 2009 - September 2010
Avaya January 2005 - December 2008
Looking Glass Networks 2000 - 2005
Technology Solutions Company 1989 - 1992
Skills
Account Management, Avaya, Business Alliances, Business Development, Channel, Channel Partners, Cloud Computing, Data Center, Direct Sales, IP, Leadership, Managed Services, Management, Marketing, Negotiation, New Business Development, Professional Services, Program Management, SaaS, Sales, Sales Management, Sales Operations, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Telecommunications, Telephony, Time Management, Unified Communications, VoIP, Wireless
Education
University of Illinois at Urbana-Champaign 1981 — 1986
BS, Program Management
York Township 2006 - Present
Cross Telecom March 2009 - September 2010
Avaya January 2005 - December 2008
Looking Glass Networks 2000 - 2005
Technology Solutions Company 1989 - 1992
Skills
Account Management, Avaya, Business Alliances, Business Development, Channel, Channel Partners, Cloud Computing, Data Center, Direct Sales, IP, Leadership, Managed Services, Management, Marketing, Negotiation, New Business Development, Professional Services, Program Management, SaaS, Sales, Sales Management, Sales Operations, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Telecommunications, Telephony, Time Management, Unified Communications, VoIP, Wireless
Education
University of Illinois at Urbana-Champaign 1981 — 1986
BS, Program Management
Amanda Gullickson, CCA Amanda Gullickson, CCA's Cross Telecom Experience June 2007 - July 2010
Job Coding Specialist at Twin Cities Orthopedics
Industry Hospital & Health Care
Experience
Cross Telecom June 2007 - July 2010
Domino's Pizza June 2004 - July 2010
Cross Telecom January 2006 - June 2007
Skills
ICD-10, ICD-9-CM, CPT, HIPAA, Medical Coding, Medical Terminology, Medical Records, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Accounts Payable, Client Billing, Data Entry, PowerPoint
Education
Anoka Technical College 2013 — 2014
Diploma, Medical Insurance Coding Specialist/Coder, 3.68 GPA
Argosy University Twin Cities 2003 — 2005
Applied Associates of Science (A.A.S.), Veterinary Technology
Gustavus Adolphus College 1999 — 2003
Bachelor of Arts (B.A.), Biology, 3.2 GPA
Cross Telecom June 2007 - July 2010
Domino's Pizza June 2004 - July 2010
Cross Telecom January 2006 - June 2007
Skills
ICD-10, ICD-9-CM, CPT, HIPAA, Medical Coding, Medical Terminology, Medical Records, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Accounts Payable, Client Billing, Data Entry, PowerPoint
Education
Anoka Technical College 2013 — 2014
Diploma, Medical Insurance Coding Specialist/Coder, 3.68 GPA
Argosy University Twin Cities 2003 — 2005
Applied Associates of Science (A.A.S.), Veterinary Technology
Gustavus Adolphus College 1999 — 2003
Bachelor of Arts (B.A.), Biology, 3.2 GPA
Jill Dunham Jill Dunham's Cross Telecom Experience February 2007 - September 2007
Job Senior Technical Project Manager at AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility August 2013 - Present
Axis Teknologies April 2008 - Present
Optima Telecommunication Consulting December 2007 - April 2008
Cross Telecom February 2007 - September 2007
Tek Systems January 2006 - February 2007
NuWave Technology Partners 2007 - 2007
Tek Systems March 2001 - May 2005
@ Link Networks June 2000 - December 2000
AT&T August 1998 - June 2000
TCG (Teleport Communications Group) October 1994 - August 1998
Skills
VoIP, Analysis, Telecommunications, Wireless, Customer Relations, Process Improvement, Vendor Management, Program Management, Microsoft Office, Strategy, Customer Service, Project Management, Cellular Communications, Networking, Management, Sales, UMTS, Team Building, Troubleshooting, Project Planning, Integration, LTE, Team Leadership, Avaya, Product Management, Cisco Technologies, GSM, Contract Negotiation, Cross-functional Team..., System Deployment, Business Development, Managed Services, Testing, Mobile Devices, Account Management, Visio, CRM, Unified Communications
Education
Michigan State University 1978 — 1982
BS, Engineering Arts
Stockbridge High School 1974 — 1978
HS Diploma
AT&T Mobility August 2013 - Present
Axis Teknologies April 2008 - Present
Optima Telecommunication Consulting December 2007 - April 2008
Cross Telecom February 2007 - September 2007
Tek Systems January 2006 - February 2007
NuWave Technology Partners 2007 - 2007
Tek Systems March 2001 - May 2005
@ Link Networks June 2000 - December 2000
AT&T August 1998 - June 2000
TCG (Teleport Communications Group) October 1994 - August 1998
Skills
VoIP, Analysis, Telecommunications, Wireless, Customer Relations, Process Improvement, Vendor Management, Program Management, Microsoft Office, Strategy, Customer Service, Project Management, Cellular Communications, Networking, Management, Sales, UMTS, Team Building, Troubleshooting, Project Planning, Integration, LTE, Team Leadership, Avaya, Product Management, Cisco Technologies, GSM, Contract Negotiation, Cross-functional Team..., System Deployment, Business Development, Managed Services, Testing, Mobile Devices, Account Management, Visio, CRM, Unified Communications
Education
Michigan State University 1978 — 1982
BS, Engineering Arts
Stockbridge High School 1974 — 1978
HS Diploma
Thad White Thad White's Cross Telecom Experience 2003 - 2007
Job Technical and Sales Training Specialist
Industry Telecommunications
Experience
CTREC Hilton IT Academy 2012 - 2013
Cross University / Cross Telecom 2007 - 2012
Cross Telecom 2003 - 2007
Alcatel 1999 - 2003
Skills
Training, Instructor-led Training, Training Delivery, Technical Writing, Instructional Design, Team Learning, Team Building, Telecommunications, Troubleshooting, VoIP, IP, Wireless, Software Documentation, Program Management, Microsoft Office, Project Management, Visio, Testing, Process Improvement, Windows, Switches, SIP Trunking, Avaya, Unified Communications, Solution Selling, Telephony, Sales Engineering
Education
Baylor University
B.S. Biology
Ft. Bend Community College
Accounting
CTREC Hilton IT Academy 2012 - 2013
Cross University / Cross Telecom 2007 - 2012
Cross Telecom 2003 - 2007
Alcatel 1999 - 2003
Skills
Training, Instructor-led Training, Training Delivery, Technical Writing, Instructional Design, Team Learning, Team Building, Telecommunications, Troubleshooting, VoIP, IP, Wireless, Software Documentation, Program Management, Microsoft Office, Project Management, Visio, Testing, Process Improvement, Windows, Switches, SIP Trunking, Avaya, Unified Communications, Solution Selling, Telephony, Sales Engineering
Education
Baylor University
B.S. Biology
Ft. Bend Community College
Accounting
susan tapie's Cross Telecom Experience 1996 - 2008
Job Business Development Manager at SETEL
Industry
Experience
SETEL December 2011 - Present
Arrow Electronics September 2010 - November 2011
Cross Telecom 1996 - 2008
Skills
Microsoft Excel, PowerPoint, Research, English, Photoshop
Education
Florida State University 1980 — 1984
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
SETEL December 2011 - Present
Arrow Electronics September 2010 - November 2011
Cross Telecom 1996 - 2008
Skills
Microsoft Excel, PowerPoint, Research, English, Photoshop
Education
Florida State University 1980 — 1984
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Jenna Brouwer Jenna Brouwer's Cross Telecom Experience April 2004 - June 2006
Job Land and Title Specialist and Due Diligence Manager at Geronimo Energy
Industry Renewables & Environment
Experience
Geronimo Energy May 2013 - Present
Gamesa Energy USA July 2006 - February 2013
Cross Telecom April 2004 - June 2006
Stillwater Gazette February 2001 - April 2004
Skills
Wind, Wind Power, Renewable Energy, Energy Efficiency, Alternative Energy, Energy, Project Management, Project Finance, Solar Energy, Environmental Awareness, Power Generation, Sustainable Energy, Due Diligence, Energy Policy, Sustainable Development, Access, Sustainability, Wind Turbines, Environmental Compliance, Financial Modeling, Operations Management, Strategy, Contract Negotiation, Mergers & Acquisitions, Natural Gas, Cleantech, Management, Contract Management, Commercial Leasing, Real Estate Transactions, Real Estate Development, International Business, Leadership, Analysis, Energy Management, Title Searches, Photovoltaics
Education
University of Wisconsin-Eau Claire 1997 — 2000
BA, Sociology, History
College of St. Benedict 1996 — 1997
General Studies
Geronimo Energy May 2013 - Present
Gamesa Energy USA July 2006 - February 2013
Cross Telecom April 2004 - June 2006
Stillwater Gazette February 2001 - April 2004
Skills
Wind, Wind Power, Renewable Energy, Energy Efficiency, Alternative Energy, Energy, Project Management, Project Finance, Solar Energy, Environmental Awareness, Power Generation, Sustainable Energy, Due Diligence, Energy Policy, Sustainable Development, Access, Sustainability, Wind Turbines, Environmental Compliance, Financial Modeling, Operations Management, Strategy, Contract Negotiation, Mergers & Acquisitions, Natural Gas, Cleantech, Management, Contract Management, Commercial Leasing, Real Estate Transactions, Real Estate Development, International Business, Leadership, Analysis, Energy Management, Title Searches, Photovoltaics
Education
University of Wisconsin-Eau Claire 1997 — 2000
BA, Sociology, History
College of St. Benedict 1996 — 1997
General Studies
Bill Borbas's Cross Telecom Experience 2005 - 2007
Job Account Manager at Single Path
Industry Information Technology and Services
Experience
Single Path May 2007 - Present
Cross Telecom 2005 - 2007
Avaya 2002 - 2004
Pentastar Communications 2001 - 2002
The Network Group / Digistar Networks 1998 - 2001
PSA Communications / TIC Enterprises 1997 - 1998
Skills
Unified Communications, Managed Services, VoIP, SIP, Solution Selling, MPLS, IP, Telecommunications, Cloud Computing, Telephony, WAN, Cisco Technologies, Selling, CRM, Networking, Direct Sales, Sales, Co-location, Data Center, SIP Trunking, Hosted Services, Channel Partners, Ethernet, Avaya, Virtualization, Video Conferencing, Salesforce.com, SaaS, Wireless, Management, Professional Services, Disaster Recovery, Account Management, Pre-sales, Channel Sales, Call Centers, Telepresence, IVR
Education
University of Illinois at Urbana-Champaign - College of Business 1990 — 1994
Bachelor of Science (B.S.), Business Administration - Industrial Distribution Management
Benet Academy - Lisle, IL 1986 — 1990
High School
Single Path May 2007 - Present
Cross Telecom 2005 - 2007
Avaya 2002 - 2004
Pentastar Communications 2001 - 2002
The Network Group / Digistar Networks 1998 - 2001
PSA Communications / TIC Enterprises 1997 - 1998
Skills
Unified Communications, Managed Services, VoIP, SIP, Solution Selling, MPLS, IP, Telecommunications, Cloud Computing, Telephony, WAN, Cisco Technologies, Selling, CRM, Networking, Direct Sales, Sales, Co-location, Data Center, SIP Trunking, Hosted Services, Channel Partners, Ethernet, Avaya, Virtualization, Video Conferencing, Salesforce.com, SaaS, Wireless, Management, Professional Services, Disaster Recovery, Account Management, Pre-sales, Channel Sales, Call Centers, Telepresence, IVR
Education
University of Illinois at Urbana-Champaign - College of Business 1990 — 1994
Bachelor of Science (B.S.), Business Administration - Industrial Distribution Management
Benet Academy - Lisle, IL 1986 — 1990
High School
Lucy Casby Lucy Casby's Cross Telecom Experience October 2006 - November 2012
Job Implementation & QA Specialist at Center for Diagnostic Imaging
Industry Hospital & Health Care
Experience
Center for Diagnostic Imaging November 2012 - Present
Cross Telecom October 2006 - November 2012
Skills
Call Centers, Avaya, Telecommunications, VoIP, Contact Centers, Telephony, IVR, Managed Services, Unified Communications, Process Improvement, Project Management, SIP, Leadership, SaaS, Management, Salesforce.com, Customer Service, Troubleshooting, Vendor Management
Education
University of Minnesota-Duluth 2000 — 2005
Communications, Communications, History
Center for Diagnostic Imaging November 2012 - Present
Cross Telecom October 2006 - November 2012
Skills
Call Centers, Avaya, Telecommunications, VoIP, Contact Centers, Telephony, IVR, Managed Services, Unified Communications, Process Improvement, Project Management, SIP, Leadership, SaaS, Management, Salesforce.com, Customer Service, Troubleshooting, Vendor Management
Education
University of Minnesota-Duluth 2000 — 2005
Communications, Communications, History
Korbey Sellen's Cross Telecom Experience August 2005 - February 2011
Job IT Operations Analyst/Knowledge Management
Industry Health, Wellness and Fitness
Experience
Life Time Fitness November 2013 - Present
MGC Diagnostics September 2011 - November 2013
New Leaf Health & Fitness September 2011 - November 2013
Information Providers, Inc. February 2011 - September 2011
Cross Telecom August 2005 - February 2011
Cross Telecom January 2008 - April 2009
Cross Telecom August 2005 - January 2008
ProFloor July 2003 - November 2004
Skills
Microsoft Office, Customer Service, Recruiting, Employee Relations, Call Center, Microsoft Excel, Training, Microsoft Word, Performance Management, Team Building, Process Improvement, Project Management, Sales, Benefits Administration, Onboarding, Call Centers, Strategic Planning
Education
Metropolitan State University 2011 — 2013
Bachelor of Arts (BA), Human Resource Management
Normandale Community College 2007 — 2010
Associate of Science (A.S.), Business and Marketing
Como Park Senior High SchoolSaint 1998 — 2001
High School Diploma, General Education
Life Time Fitness November 2013 - Present
MGC Diagnostics September 2011 - November 2013
New Leaf Health & Fitness September 2011 - November 2013
Information Providers, Inc. February 2011 - September 2011
Cross Telecom August 2005 - February 2011
Cross Telecom January 2008 - April 2009
Cross Telecom August 2005 - January 2008
ProFloor July 2003 - November 2004
Skills
Microsoft Office, Customer Service, Recruiting, Employee Relations, Call Center, Microsoft Excel, Training, Microsoft Word, Performance Management, Team Building, Process Improvement, Project Management, Sales, Benefits Administration, Onboarding, Call Centers, Strategic Planning
Education
Metropolitan State University 2011 — 2013
Bachelor of Arts (BA), Human Resource Management
Normandale Community College 2007 — 2010
Associate of Science (A.S.), Business and Marketing
Como Park Senior High SchoolSaint 1998 — 2001
High School Diploma, General Education
Mary Swendsen Mary Swendsen's Cross Telecom Experience September 2001 - August 2009
Job National Account Sales
Industry Information Technology and Services
Experience
Rotary 2012 - 2015
CornerHouse Interagency Child Abuse Center 2011 - 2014
PAETEC September 2009 - January 2011
Cross Telecom September 2001 - August 2009
Avaya/Lucent September 1991 - August 2001
Skills
Solution Selling, Call Centers, Leadership, Team Leadership, Training, Sales, Networking, Competitive Analysis, Security, Marketing, Account Management, Microsoft Excel, Interviews, Telephony, Selling, Business Development, Call Center, Project Planning, Strategic Planning, SaaS, New Business Development
Education
St. Thomas 2011 — 2011
Mini-MBA, Marketing
University of Minnesota
Working on MBA, Marketing
University of Nebraska-Lincoln
BA, English, Graduated Summa Cum Laude
Rotary 2012 - 2015
CornerHouse Interagency Child Abuse Center 2011 - 2014
PAETEC September 2009 - January 2011
Cross Telecom September 2001 - August 2009
Avaya/Lucent September 1991 - August 2001
Skills
Solution Selling, Call Centers, Leadership, Team Leadership, Training, Sales, Networking, Competitive Analysis, Security, Marketing, Account Management, Microsoft Excel, Interviews, Telephony, Selling, Business Development, Call Center, Project Planning, Strategic Planning, SaaS, New Business Development
Education
St. Thomas 2011 — 2011
Mini-MBA, Marketing
University of Minnesota
Working on MBA, Marketing
University of Nebraska-Lincoln
BA, English, Graduated Summa Cum Laude
Linda Rand's Cross Telecom Experience August 2007 - September 2010
Job Fitting Room Assistance at T.J. Maxx
Industry Warehousing
Experience
T.J. Maxx May 2013 - Present
Temp Force November 2013 - December 2013
TempForce November 2012 - December 2012
Cross Telecom August 2007 - September 2010
Bachman's March 2007 - June 2007
Pentax/Seiko 2003 - 2005
PGI Companies, 1993 - 2003
Skills
Read, write English..., Microsoft Office: Word,..., Operate: Pallet Jack,..., Shipping, Warehousing, Packaging, Word, Outlook, Microsoft Word, Time Management, Distribution Center...
Education
Hennepin Technical College
Minnesota School of Business
T.J. Maxx May 2013 - Present
Temp Force November 2013 - December 2013
TempForce November 2012 - December 2012
Cross Telecom August 2007 - September 2010
Bachman's March 2007 - June 2007
Pentax/Seiko 2003 - 2005
PGI Companies, 1993 - 2003
Skills
Read, write English..., Microsoft Office: Word,..., Operate: Pallet Jack,..., Shipping, Warehousing, Packaging, Word, Outlook, Microsoft Word, Time Management, Distribution Center...
Education
Hennepin Technical College
Minnesota School of Business
Ben Tourville Ben Tourville's Cross Telecom Experience May 2000 - April 2006
Job Select Account Manager at Cisco
Industry Information Technology and Services
Experience
Cisco April 2014 - Present
Self Employed January 2010 - April 2014
TECHPOWER INC August 2009 - January 2010
Innovative Systems Inc May 2006 - July 2009
Cross Telecom May 2000 - April 2006
LUCENT TECHNOLOGIES / EXPANETS June 1996 - May 2000
Skills
Avaya, PABX, Cisco Technologies, Leadership, Management, Selling Skills, Sales, CRM, Customer Service, Enterprise Software, Solution Selling, Training, Account Management, Telephony, Call Centers, New Business Development, VoIP, Networking, Unified Communications, Technical Support, Customer Satisfaction, Direct Sales, IVR, SIP, Time Management, Telecommunications
Education
Inver Hills Community College 1992 — 1994
Information Technology
Cisco April 2014 - Present
Self Employed January 2010 - April 2014
TECHPOWER INC August 2009 - January 2010
Innovative Systems Inc May 2006 - July 2009
Cross Telecom May 2000 - April 2006
LUCENT TECHNOLOGIES / EXPANETS June 1996 - May 2000
Skills
Avaya, PABX, Cisco Technologies, Leadership, Management, Selling Skills, Sales, CRM, Customer Service, Enterprise Software, Solution Selling, Training, Account Management, Telephony, Call Centers, New Business Development, VoIP, Networking, Unified Communications, Technical Support, Customer Satisfaction, Direct Sales, IVR, SIP, Time Management, Telecommunications
Education
Inver Hills Community College 1992 — 1994
Information Technology
Dan Ketchen Dan Ketchen's Cross Telecom Experience June 2010 - September 2011
Job Technology Solutions Consultant
Industry Information Technology and Services
Experience
Technology Associates and Products, LLC July 2015 - Present
Cubic Advanced Learning Solutions January 2014 - June 2015
Beacon Telecom February 2013 - October 2013
Avaya Government Solutions October 2011 - January 2013
Cross Telecom June 2010 - September 2011
Shared Technologies Inc. December 2004 - May 2010
Birch Telecom July 2002 - December 2004
Williams Communications, LLC July 1999 - March 2002
Critical Technologies September 1996 - July 1999
BDM Technologies, Inc. April 1994 - September 1996
Skills
Telecommunications, Unified Communications, Solution Selling, Vendor Management, Integration, Leadership, VoIP, Project Management, Networking, Management, Direct Sales, Professional Services, Government, Proposal Writing, Business Development, New Business Development, Managed Services, Enterprise Software, Wireless, RFP, Telephony, IP, Security, Cloud Computing, Channel Partners, Account Management, Avaya, Project Planning, Contract Negotiation, SaaS, IVR, Cisco Technologies, Co-location, Product Management, Proposal Analysis, Proposal Management, Salesforce.com, Training, Game-based Learning
Education
Penn State University 1988 — 1992
B.S., Business Management
Council Rock High School
Council Rock High School
Council Rock High School
Technology Associates and Products, LLC July 2015 - Present
Cubic Advanced Learning Solutions January 2014 - June 2015
Beacon Telecom February 2013 - October 2013
Avaya Government Solutions October 2011 - January 2013
Cross Telecom June 2010 - September 2011
Shared Technologies Inc. December 2004 - May 2010
Birch Telecom July 2002 - December 2004
Williams Communications, LLC July 1999 - March 2002
Critical Technologies September 1996 - July 1999
BDM Technologies, Inc. April 1994 - September 1996
Skills
Telecommunications, Unified Communications, Solution Selling, Vendor Management, Integration, Leadership, VoIP, Project Management, Networking, Management, Direct Sales, Professional Services, Government, Proposal Writing, Business Development, New Business Development, Managed Services, Enterprise Software, Wireless, RFP, Telephony, IP, Security, Cloud Computing, Channel Partners, Account Management, Avaya, Project Planning, Contract Negotiation, SaaS, IVR, Cisco Technologies, Co-location, Product Management, Proposal Analysis, Proposal Management, Salesforce.com, Training, Game-based Learning
Education
Penn State University 1988 — 1992
B.S., Business Management
Council Rock High School
Council Rock High School
Council Rock High School
Doug Zimmerman Doug Zimmerman's Cross Telecom Experience 2003 - 2006
Job Business Development & Account Management
Industry Telecommunications
Experience
Gartner September 2011 - May 2012
LOGOS Communications, Inc. 2008 - 2009
Spanlink Communications 2006 - 2008
Cross Telecom 2003 - 2006
Avaya 2001 - 2003
Avaya 2000 - 2001
Lucent Technologies 1996 - 2000
AT&T 1992 - 1996
Skills
Enterprise Software, Strategic Partnerships, CRM, Strategy, Business Development, Account Management, Selling, VoIP, Channel Partners, Sales Operations, Management, Unified Communications, New Business Development, Leadership, Competitive Analysis, Channel, Telephony, Marketing, Sales Management, Avaya, Sales, Vendor Management, Solution Selling
Education
The Ohio State University 1974 — 1975
Business
Worthington High School 1970 — 1974
Gartner September 2011 - May 2012
LOGOS Communications, Inc. 2008 - 2009
Spanlink Communications 2006 - 2008
Cross Telecom 2003 - 2006
Avaya 2001 - 2003
Avaya 2000 - 2001
Lucent Technologies 1996 - 2000
AT&T 1992 - 1996
Skills
Enterprise Software, Strategic Partnerships, CRM, Strategy, Business Development, Account Management, Selling, VoIP, Channel Partners, Sales Operations, Management, Unified Communications, New Business Development, Leadership, Competitive Analysis, Channel, Telephony, Marketing, Sales Management, Avaya, Sales, Vendor Management, Solution Selling
Education
The Ohio State University 1974 — 1975
Business
Worthington High School 1970 — 1974
Joe Albrecht Joe Albrecht's Cross Telecom Experience May 2008 - Present
Job DJ at DJ Joe Inc.
Industry Telecommunications
Experience
Cross Telecom May 2008 - Present
DJ Joe Inc. January 1995 - Present
Techpower Inc June 2004 - May 2008
Comm-Works, Inc January 1998 - January 2002
MetroWireless January 1995 - January 1998
Skills
Virtual DJ, New Business Development, Sales, Proposal Writing, Customer Service, Telecommunications, Microsoft Office, Microsoft Excel, Cold Calling, Strategy, Marketing Strategy, Music, Sales Operations, Wireless
Education
Saint Cloud State University - G.R. Herberger College of Business 1993 — 1995
B.S., Marketing
St. Cloud State University 1993 — 1995
Bachelor of Science, Marketing
Winona State University
Cross Telecom May 2008 - Present
DJ Joe Inc. January 1995 - Present
Techpower Inc June 2004 - May 2008
Comm-Works, Inc January 1998 - January 2002
MetroWireless January 1995 - January 1998
Skills
Virtual DJ, New Business Development, Sales, Proposal Writing, Customer Service, Telecommunications, Microsoft Office, Microsoft Excel, Cold Calling, Strategy, Marketing Strategy, Music, Sales Operations, Wireless
Education
Saint Cloud State University - G.R. Herberger College of Business 1993 — 1995
B.S., Marketing
St. Cloud State University 1993 — 1995
Bachelor of Science, Marketing
Winona State University
Anne Fleer's Cross Telecom Experience 2006 - 2008
Job Broker, GRI at Coldwell Banker Heart of America
Industry Real Estate
Experience
Coldwell Banker Heart of America May 2008 - Present
Cross Telecom 2006 - 2008
Avaya 2000 - 2004
AT&T 1992 - 2002
AT&T 1992 - 2002
Skills
First Time Home Buyers, Relocation, Single Family Homes, Sellers, Buyer Representation, New Homes, Investment Properties, Selling, Buyers, Buyer's Agent, New Home Sales, ABR, Property, Condos, Real Estate, Downsizing, Negotiation, Move Up Buyers, Sales, Luxury home sales
Education
Illinois State University
Accounting
University of Illinois at Urbana-Champaign
Bachelor of Applied Science (BASc), Business Administration / Marketing
Coldwell Banker Heart of America May 2008 - Present
Cross Telecom 2006 - 2008
Avaya 2000 - 2004
AT&T 1992 - 2002
AT&T 1992 - 2002
Skills
First Time Home Buyers, Relocation, Single Family Homes, Sellers, Buyer Representation, New Homes, Investment Properties, Selling, Buyers, Buyer's Agent, New Home Sales, ABR, Property, Condos, Real Estate, Downsizing, Negotiation, Move Up Buyers, Sales, Luxury home sales
Education
Illinois State University
Accounting
University of Illinois at Urbana-Champaign
Bachelor of Applied Science (BASc), Business Administration / Marketing
Ed Coughlin Ed Coughlin's Cross Telecom Experience August 2007 - December 2011
Job Retired
Industry Farming
Experience
Cross Telecom August 2007 - December 2011
Cross Telecom June 2001 - August 2007
Cross Telecom 1998 - 2001
U. S. Navy 1977 - 1998
Skills
Telecommunications, Security, Program Management, Strategic Planning, Managed Services, Avaya
Education
Auburn University 1981 — 1983
BA
Cross Telecom August 2007 - December 2011
Cross Telecom June 2001 - August 2007
Cross Telecom 1998 - 2001
U. S. Navy 1977 - 1998
Skills
Telecommunications, Security, Program Management, Strategic Planning, Managed Services, Avaya
Education
Auburn University 1981 — 1983
BA
Jeff Anton Jeff Anton's Cross Telecom Experience April 2009 - April 2010
Job Experienced Solutions Consultant producing positive business outcomes for enterprise customers
Industry Information Technology and Services
Experience
Verizon Enterprise Solutions February 2011 - June 2015
Cross Telecom April 2009 - April 2010
Avaya 2004 - 2009
Expanets 2000 - 2004
Lucent Technologies 1996 - 2000
AT&T 1987 - 1996
Skills
Unified Communications, Call Centers, Cloud Computing, Managed Services, Direct Sales, Enterprise Software, Solution Selling, VoIP, Account Management, Sales Operations, CRM, Integration, Telecommunications, Wireless, Selling, Data Center, Salesforce.com, Professional Services, Management, Strategy, Vendor Management
Education
Michigan State University 1980 — 1985
Bachelor of Arts, Eli Broad College of Business
Verizon Enterprise Solutions February 2011 - June 2015
Cross Telecom April 2009 - April 2010
Avaya 2004 - 2009
Expanets 2000 - 2004
Lucent Technologies 1996 - 2000
AT&T 1987 - 1996
Skills
Unified Communications, Call Centers, Cloud Computing, Managed Services, Direct Sales, Enterprise Software, Solution Selling, VoIP, Account Management, Sales Operations, CRM, Integration, Telecommunications, Wireless, Selling, Data Center, Salesforce.com, Professional Services, Management, Strategy, Vendor Management
Education
Michigan State University 1980 — 1985
Bachelor of Arts, Eli Broad College of Business
Brad Tucker Brad Tucker's Cross Telecom Experience 2003 - 2004
Job Owner at Silver Shadow Entertainment
Industry Information Technology and Services
Experience
Silver Shadow Entertainment October 2014 - Present
Max Cruise June 2011 - Present
Qcentus, Technology Resources December 2008 - Present
Inframesh, Inc. June 2008 - Present
AMS.net December 2007 - December 2008
XO Communications April 2005 - November 2007
Valley Communications 2003 - 2004
Cross Telecom 2003 - 2004
NetVersant 2002 - 2003
NetsWork 1999 - 2001
Skills
Telecommunications, Solution Selling, Start-ups, Cisco Technologies, Unified Communications, VoIP, Managed Services, Management, Marketing Strategy, Sales, Cloud Computing, Data Center, IP, MPLS, Wireless, Channel, Direct Sales, Account Management, SaaS, Co-location, Enterprise Software, Sales Process, Disaster Recovery, Selling, Networking, Telephony, SIP, Strategic Partnerships, Channel Partners, Sales Operations, SIP Trunking, Go-to-market Strategy, Ethernet, WAN, Mobile Devices, Network Design, Call Centers, Professional Services, Avaya, Virtualization, Network Architecture, Video Conferencing, Security, LAN-WAN, Network Security, Marketing, Hosted Services
Education
San Francisco State University 1988 — 1990
Bachelor of Arts, Telecommunications
Chabot College 1985 — 1986
Associate of Arts (A.A.), Boadcasting
Chabot College 1981 — 1986
Associate of Arts, Interdisciplinary Studies in Letters and Science and Communications
Silver Shadow Entertainment October 2014 - Present
Max Cruise June 2011 - Present
Qcentus, Technology Resources December 2008 - Present
Inframesh, Inc. June 2008 - Present
AMS.net December 2007 - December 2008
XO Communications April 2005 - November 2007
Valley Communications 2003 - 2004
Cross Telecom 2003 - 2004
NetVersant 2002 - 2003
NetsWork 1999 - 2001
Skills
Telecommunications, Solution Selling, Start-ups, Cisco Technologies, Unified Communications, VoIP, Managed Services, Management, Marketing Strategy, Sales, Cloud Computing, Data Center, IP, MPLS, Wireless, Channel, Direct Sales, Account Management, SaaS, Co-location, Enterprise Software, Sales Process, Disaster Recovery, Selling, Networking, Telephony, SIP, Strategic Partnerships, Channel Partners, Sales Operations, SIP Trunking, Go-to-market Strategy, Ethernet, WAN, Mobile Devices, Network Design, Call Centers, Professional Services, Avaya, Virtualization, Network Architecture, Video Conferencing, Security, LAN-WAN, Network Security, Marketing, Hosted Services
Education
San Francisco State University 1988 — 1990
Bachelor of Arts, Telecommunications
Chabot College 1985 — 1986
Associate of Arts (A.A.), Boadcasting
Chabot College 1981 — 1986
Associate of Arts, Interdisciplinary Studies in Letters and Science and Communications
David Lover's Cross Telecom Experience October 2008 - July 2011
Job Vice President of Strategy and Technology at Arrow SI
Industry Telecommunications
Experience
Arrow SI July 2011 - Present
Cross Telecom October 2008 - July 2011
Cross Telecom January 2008 - July 2011
Cross Telecom October 2004 - December 2007
Cross Telecom January 2001 - October 2004
Avaya October 2000 - January 2001
Lucent Technologies October 1996 - October 2000
Occupational Development Center 1994 - 1996
Skills
Avaya, Unified Communications, Telephony, VoIP, SIP, Telecommunications, Unified Messaging, CTI, IVR, Contact Centers, Wireless, IP, Managed Services, ACD, SIP Trunking, Technology Evangelist, Video Conferencing, Pre-sales, Integration, Solution Selling, Sales Engineering, Sales Management, Professional Services, Voice & Data Convergence, Call Centers, Cloud Computing, Switches, Channel Partners, Product Management, H.323, T1, ISDN, Voice Mail, Strategy, Avaya Technologies, Ethernet, MPLS, TDM
Education
Illinois State University 1993 — 1994
MS, Technical Training and Development
Northern Michigan University 1988 — 1992
Bachelor of Science, Electronic Engineering Technology
Green Bay East 1986 — 1989
Arrow SI July 2011 - Present
Cross Telecom October 2008 - July 2011
Cross Telecom January 2008 - July 2011
Cross Telecom October 2004 - December 2007
Cross Telecom January 2001 - October 2004
Avaya October 2000 - January 2001
Lucent Technologies October 1996 - October 2000
Occupational Development Center 1994 - 1996
Skills
Avaya, Unified Communications, Telephony, VoIP, SIP, Telecommunications, Unified Messaging, CTI, IVR, Contact Centers, Wireless, IP, Managed Services, ACD, SIP Trunking, Technology Evangelist, Video Conferencing, Pre-sales, Integration, Solution Selling, Sales Engineering, Sales Management, Professional Services, Voice & Data Convergence, Call Centers, Cloud Computing, Switches, Channel Partners, Product Management, H.323, T1, ISDN, Voice Mail, Strategy, Avaya Technologies, Ethernet, MPLS, TDM
Education
Illinois State University 1993 — 1994
MS, Technical Training and Development
Northern Michigan University 1988 — 1992
Bachelor of Science, Electronic Engineering Technology
Green Bay East 1986 — 1989
Daniel Lohman Daniel Lohman's Cross Telecom Experience January 2009 - December 2011
Job Business Development Manager at Velociti Inc.
Industry Wireless
Experience
Velociti Inc. September 2012 - Present
Meru Networks December 2011 - August 2012
Cross Telecom January 2009 - December 2011
Avaya January 2006 - January 2009
AT&T February 2003 - January 2006
Sprint Nextel April 1985 - February 2003
Skills
Unified Communications, Managed Services, Solution Selling, Avaya, Telephony, SIP Trunking, VoIP, Channel, Direct Sales, Telecommunications, Unified Messaging, SIP, Wireless, Wireless Networking, Vendor Management, New Business Development, Sales Presentations, Sales Management, Project Management, Channel Partners, Enterprise Software, Sales Process, Competitive Analysis, Sales Operations, Ethernet, Lead Generation, Management, Start-ups, Business Development, Leadership, Mobile Devices, Sales, CRM
Education
Park University 1988 — 1994
BS Management & Computer Information Systems, Management & Computers
Electronics Institute - Kansas City, MO 1982 — 1984
Associate's degree, Electrical, Electronics and Communications Engineering
Velociti Inc. September 2012 - Present
Meru Networks December 2011 - August 2012
Cross Telecom January 2009 - December 2011
Avaya January 2006 - January 2009
AT&T February 2003 - January 2006
Sprint Nextel April 1985 - February 2003
Skills
Unified Communications, Managed Services, Solution Selling, Avaya, Telephony, SIP Trunking, VoIP, Channel, Direct Sales, Telecommunications, Unified Messaging, SIP, Wireless, Wireless Networking, Vendor Management, New Business Development, Sales Presentations, Sales Management, Project Management, Channel Partners, Enterprise Software, Sales Process, Competitive Analysis, Sales Operations, Ethernet, Lead Generation, Management, Start-ups, Business Development, Leadership, Mobile Devices, Sales, CRM
Education
Park University 1988 — 1994
BS Management & Computer Information Systems, Management & Computers
Electronics Institute - Kansas City, MO 1982 — 1984
Associate's degree, Electrical, Electronics and Communications Engineering
James Mearns James Mearns's Cross Telecom Experience January 2010 - June 2011
Job Sales Engineer at Interactive Northwest, Inc.
Industry Telecommunications
Experience
Interactive Northwest, Inc. June 2014 - Present
Harmonic February 2013 - December 2013
Arrow S3 May 2012 - August 2012
Arrow S3 June 2011 - May 2012
Cross Telecom January 2010 - June 2011
Cross Telecom September 2008 - January 2010
Cross Telecom September 2007 - September 2008
Mearns Business Services October 2004 - September 2007
OfficeStar Training Centers February 2007 - July 2007
Health Dialog July 1999 - July 2004
Skills
Linux application..., Java, Eclipse, Web Application Design, Tomcat, Project Management, Spanish, Web Design, Telecommunications..., IT Management, Carrier Services, Call Center, Contact Centers, Avaya Communication..., IVR, CTI, Nuance, TTS, Speech Recognition, Business Analysis, QuickBooks, Accounting, Aspect, ACD Management, IP PBX, WFO, Workforce Management, Technical Writing, Business English, English grammar, Troubleshooting, Quality Assurance, Professional Services, Cost Management, Marketing Communications, VXML, CCXML, XML, Web Services, iOS development, Computer Hardware, Microsoft Office, WSDL, JavaScript, JavaSE, GRXML, Graphic Design, Systems Analysis, Technical Documentation, Document Management
Education
COMPUTER LEARNING CENTER 1989 — 1989
Computer Programming, Computer Programming
UC Berkeley 1986 — 1988
Business Data Processing, Systems Analysis and Design, Computerized Accounting
UC Santa Cruz 1980 — 1984
Psychobiology, Spanish Language, Theatre Arts.
CSU Chico 1979 — 1979
Spanish Language and Culture
Interactive Northwest, Inc. June 2014 - Present
Harmonic February 2013 - December 2013
Arrow S3 May 2012 - August 2012
Arrow S3 June 2011 - May 2012
Cross Telecom January 2010 - June 2011
Cross Telecom September 2008 - January 2010
Cross Telecom September 2007 - September 2008
Mearns Business Services October 2004 - September 2007
OfficeStar Training Centers February 2007 - July 2007
Health Dialog July 1999 - July 2004
Skills
Linux application..., Java, Eclipse, Web Application Design, Tomcat, Project Management, Spanish, Web Design, Telecommunications..., IT Management, Carrier Services, Call Center, Contact Centers, Avaya Communication..., IVR, CTI, Nuance, TTS, Speech Recognition, Business Analysis, QuickBooks, Accounting, Aspect, ACD Management, IP PBX, WFO, Workforce Management, Technical Writing, Business English, English grammar, Troubleshooting, Quality Assurance, Professional Services, Cost Management, Marketing Communications, VXML, CCXML, XML, Web Services, iOS development, Computer Hardware, Microsoft Office, WSDL, JavaScript, JavaSE, GRXML, Graphic Design, Systems Analysis, Technical Documentation, Document Management
Education
COMPUTER LEARNING CENTER 1989 — 1989
Computer Programming, Computer Programming
UC Berkeley 1986 — 1988
Business Data Processing, Systems Analysis and Design, Computerized Accounting
UC Santa Cruz 1980 — 1984
Psychobiology, Spanish Language, Theatre Arts.
CSU Chico 1979 — 1979
Spanish Language and Culture
Richard Wolfe Richard Wolfe's Cross Telecom Experience April 2004 - May 2007
Job Strategic Account Manager at Arrow S3
Industry Telecommunications
Experience
Arrow Enterprise Computing Solutions S3 (Arrow S3) February 2011 - Present
Shared Technologies January 2011 - May 2012
NACR June 2007 - August 2010
Cross Telecom April 2004 - May 2007
Expanets October 1999 - December 2003
Lucent Technologies 1989 - 1993
Skills
Private Pilot, Cisco CSA, Certified Choi Kwang Do..., Avaya, VoIP, Solution Selling, Managed Services, Telecommunications, Channel Partners, Unified Communications, SIP Trunking, Telephony, Selling, IVR, Wireless, Unified Messaging, Contact Centers, Cisco Security Agent, SIP, Account Management, Direct Sales, IP, Call Centers, T1, SaaS, Cloud Computing, WAN, ACD, Sales Engineering, LAN-WAN, Ethernet, Salesforce.com, MPLS, Video Conferencing, Data Center, Cisco Technologies, CTI, Go-to-market Strategy, Hosted Services, Co-location, Professional Services, Pre-sales, Enterprise Software
Education
Susquehanna University 1977 — 1981
Bachelor of Science, Finance / Economics
Camp Hill High School 1970 — 1977
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 7-12
Arrow Enterprise Computing Solutions S3 (Arrow S3) February 2011 - Present
Shared Technologies January 2011 - May 2012
NACR June 2007 - August 2010
Cross Telecom April 2004 - May 2007
Expanets October 1999 - December 2003
Lucent Technologies 1989 - 1993
Skills
Private Pilot, Cisco CSA, Certified Choi Kwang Do..., Avaya, VoIP, Solution Selling, Managed Services, Telecommunications, Channel Partners, Unified Communications, SIP Trunking, Telephony, Selling, IVR, Wireless, Unified Messaging, Contact Centers, Cisco Security Agent, SIP, Account Management, Direct Sales, IP, Call Centers, T1, SaaS, Cloud Computing, WAN, ACD, Sales Engineering, LAN-WAN, Ethernet, Salesforce.com, MPLS, Video Conferencing, Data Center, Cisco Technologies, CTI, Go-to-market Strategy, Hosted Services, Co-location, Professional Services, Pre-sales, Enterprise Software
Education
Susquehanna University 1977 — 1981
Bachelor of Science, Finance / Economics
Camp Hill High School 1970 — 1977
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 7-12
Philip Greenberg's Cross Telecom Experience March 2007 - October 2007
Job Senior Consulting Engineer at Presidio
Industry Telecommunications
Experience
Presidio January 2012 - Present
INX September 2010 - Present
Umpqua Bank July 2009 - September 2010
Bradsby Group March 2009 - July 2009
Insight Enterprises/Insight Networking Solutions February 2009 - March 2009
Calence/Insight Networking Solutions April 2008 - February 2009
Calence, LLC October 2007 - April 2008
Cross Telecom March 2007 - October 2007
Northwest Regional Education Service District August 1998 - December 2006
Skills
Network Architecture, Cisco Technologies, VoIP, Data Center, Unified Communications, Network Design, Disaster Recovery, Virtualization, Network Engineering, VMware, VPN, LAN-WAN, WAN, Switches, CCNA, Routing, Cisco Call Manager, Routers, Cisco IOS, Cisco Nexus, Network Administration, Servers, Wireless Networking, System Administration, Telephony, OSPF, EIGRP, BGP, Cisco UCS, Active Directory, vSphere, Video Conferencing, Networking, Telecommunications, TCP/IP, Wireless, SIP, Firewalls, Cloud Computing, Integration, Security, Troubleshooting, IP, Network Security, Pre-sales, System Deployment, Enterprise Software, MPLS
Education
Delta College 1996 — 1997
N/A, General Studies
Siebengebirgsgymnasium 1994 — 1995
N/A, Exchange Student General Studies
Portland Community College
N/A, Network, Communications, and Systems Administration CEUs; Language Studies
Presidio January 2012 - Present
INX September 2010 - Present
Umpqua Bank July 2009 - September 2010
Bradsby Group March 2009 - July 2009
Insight Enterprises/Insight Networking Solutions February 2009 - March 2009
Calence/Insight Networking Solutions April 2008 - February 2009
Calence, LLC October 2007 - April 2008
Cross Telecom March 2007 - October 2007
Northwest Regional Education Service District August 1998 - December 2006
Skills
Network Architecture, Cisco Technologies, VoIP, Data Center, Unified Communications, Network Design, Disaster Recovery, Virtualization, Network Engineering, VMware, VPN, LAN-WAN, WAN, Switches, CCNA, Routing, Cisco Call Manager, Routers, Cisco IOS, Cisco Nexus, Network Administration, Servers, Wireless Networking, System Administration, Telephony, OSPF, EIGRP, BGP, Cisco UCS, Active Directory, vSphere, Video Conferencing, Networking, Telecommunications, TCP/IP, Wireless, SIP, Firewalls, Cloud Computing, Integration, Security, Troubleshooting, IP, Network Security, Pre-sales, System Deployment, Enterprise Software, MPLS
Education
Delta College 1996 — 1997
N/A, General Studies
Siebengebirgsgymnasium 1994 — 1995
N/A, Exchange Student General Studies
Portland Community College
N/A, Network, Communications, and Systems Administration CEUs; Language Studies
Cheryl Martins Cheryl Martins's Cross Telecom Experience June 2006 - July 2008
Job Software Specialist at Cross Telecom
Industry Telecommunications
Experience
Arrow Electronics May 2011 - Present
Touchbase July 2009 - June 2011
Cross Telecom June 2006 - July 2008
Touchbase August 2003 - May 2006
Exp@nets March 2001 - July 2003
Avaya February 2000 - March 2001
Lucent Technologies February 1997 - February 2000
Education
San Jose State University 1989 — 1996
BS, Accounting & Int'l Business
De Anza College 1985 — 1989
AA, Communications
Arrow Electronics May 2011 - Present
Touchbase July 2009 - June 2011
Cross Telecom June 2006 - July 2008
Touchbase August 2003 - May 2006
Exp@nets March 2001 - July 2003
Avaya February 2000 - March 2001
Lucent Technologies February 1997 - February 2000
Education
San Jose State University 1989 — 1996
BS, Accounting & Int'l Business
De Anza College 1985 — 1989
AA, Communications
Jo Huebsch Jo Huebsch's Cross Telecom Experience 2001 - 2005
Job Independent Contractor at My Pillow, Inc.
Industry Telecommunications
Experience
My Pillow, Inc. January 2012 - Present
Voice & Data Networks, Inc. May 2007 - July 2009
Elliot Management Group October 2006 - April 2007
Qwest Communications August 2005 - September 2006
Cross Telecom 2001 - 2005
Avaya 1985 - 2001
Skills
Telecommunications, CRM, Selling, New Business Development, Sales, Cold Calling, Strategic Planning, Unified Communications, Customer Service, Telephony, Managed Services, Avaya, VoIP, Solution Selling, Direct Sales
Education
College of Saint Benedict
AA, Liberal Arts
St. Cloud State University
BA, Communication
My Pillow, Inc. January 2012 - Present
Voice & Data Networks, Inc. May 2007 - July 2009
Elliot Management Group October 2006 - April 2007
Qwest Communications August 2005 - September 2006
Cross Telecom 2001 - 2005
Avaya 1985 - 2001
Skills
Telecommunications, CRM, Selling, New Business Development, Sales, Cold Calling, Strategic Planning, Unified Communications, Customer Service, Telephony, Managed Services, Avaya, VoIP, Solution Selling, Direct Sales
Education
College of Saint Benedict
AA, Liberal Arts
St. Cloud State University
BA, Communication
Shane Philip Shane Philip's Cross Telecom Experience January 2003 - January 2007
Job Business Visionary, Motivational Speaker & Philanthropist
Industry Fund-Raising
Experience
Certified Solutions, LLC January 2010 - Present
Blink Of An Eye Foundation October 2009 - Present
Affiniscape February 2007 - October 2009
Cross Telecom January 2003 - January 2007
Avaya / Quintus Corporation (AV / QNTS merger) January 2000 - January 2003
Exigen Group January 2000 - January 2001
FMG - Austin January 1998 - January 2000
Education
University of Houston 1986 — 1991
Business
Houston Baptist University 1984 — 1986
General Studies
Certified Solutions, LLC January 2010 - Present
Blink Of An Eye Foundation October 2009 - Present
Affiniscape February 2007 - October 2009
Cross Telecom January 2003 - January 2007
Avaya / Quintus Corporation (AV / QNTS merger) January 2000 - January 2003
Exigen Group January 2000 - January 2001
FMG - Austin January 1998 - January 2000
Education
University of Houston 1986 — 1991
Business
Houston Baptist University 1984 — 1986
General Studies
Paul Blakie Paul Blakie's Cross Telecom Experience November 2005 - September 2007
Job Solutions Architect at NETech Corporation
Industry Information Technology and Services
Experience
NETech Corporation June 2010 - Present
Presidio Networked Solutions September 2009 - May 2010
Netarx August 2009 - September 2009
Analysts International September 2007 - August 2009
Cross Telecom November 2005 - September 2007
SBC June 2000 - November 2005
SBC 2003 - 2004
Meijer 1998 - 2000
Skills
Unified Communications, WAN, VoIP, Cisco Technologies, Data Center
Education
Ball State University 1997 — 1998
MS-ICS, Information and Communication Sciences
Ohio University 1992 — 1996
BS, Telecommunications
NETech Corporation June 2010 - Present
Presidio Networked Solutions September 2009 - May 2010
Netarx August 2009 - September 2009
Analysts International September 2007 - August 2009
Cross Telecom November 2005 - September 2007
SBC June 2000 - November 2005
SBC 2003 - 2004
Meijer 1998 - 2000
Skills
Unified Communications, WAN, VoIP, Cisco Technologies, Data Center
Education
Ball State University 1997 — 1998
MS-ICS, Information and Communication Sciences
Ohio University 1992 — 1996
BS, Telecommunications
Paul McFarland Paul McFarland's Cross Telecom Experience May 2005 - October 2008
Job Network Admin + Musician
Industry Computer Networking
Experience
Life Time Fitness October 2008 - Present
Paul McFarland October 2003 - Present
Cross Telecom May 2005 - October 2008
Skills
Cisco Technologies, Guitar, Songwriting, WAN, DNS, Troubleshooting, Citrix NetScaler, Bass Guitar, Keyboards, Cisco (IronPort) Web..., Telecommunications, Network Administration, Servers, Firewalls, Active Directory, Network Security, System Administration
Education
KRS Computer and Business School 2000 — 2002
Data Networking
Minneapolis Community and Technical College 1998 — 1999
Life Time Fitness October 2008 - Present
Paul McFarland October 2003 - Present
Cross Telecom May 2005 - October 2008
Skills
Cisco Technologies, Guitar, Songwriting, WAN, DNS, Troubleshooting, Citrix NetScaler, Bass Guitar, Keyboards, Cisco (IronPort) Web..., Telecommunications, Network Administration, Servers, Firewalls, Active Directory, Network Security, System Administration
Education
KRS Computer and Business School 2000 — 2002
Data Networking
Minneapolis Community and Technical College 1998 — 1999
Jeffrey Sobers Jeffrey Sobers's Cross Telecom Experience June 2003 - October 2004
Job Product Marketing Manager Financial Solutions at Blackbaud
Industry Computer Software
Experience
Blackbaud July 2011 - Present
Blackbaud July 2007 - July 2011
Blackbaud November 2004 - July 2007
Cross Telecom June 2003 - October 2004
Avaya November 2000 - March 2003
Cabletron Systems February 1998 - November 2000
West Penn Optical May 1994 - February 1998
Skills
Accounting, Non-profits, Product Marketing, Nonprofit Technology, Financial Accounting, Strategic Financial..., Budget Process, P&L Analysis, Team Leadership, Leadership, Management, Nonprofits, Product Management, Customer Satisfaction, CRM, Enterprise Software, Marketing, Professional Services, Salesforce.com, Business Analysis, Business Intelligence, Software Implementation, Team Management, Project Management, Strategic Partnerships, Sales Process, Sales, SaaS, Budgets, Process Improvement, Solution Selling, Cloud Computing, Consulting, Software Documentation, Finance, Sales Enablement, Analytics, Lead Generation, Start-ups, Cross-functional Team..., Strategy, Competitive Analysis, Business Development, Software Industry, Demand Generation, Marketing Automation, Business Process..., Go-to-market Strategy
Education
Miami University 1990 — 1994
Bachelor of Science, General Business
Blackbaud July 2011 - Present
Blackbaud July 2007 - July 2011
Blackbaud November 2004 - July 2007
Cross Telecom June 2003 - October 2004
Avaya November 2000 - March 2003
Cabletron Systems February 1998 - November 2000
West Penn Optical May 1994 - February 1998
Skills
Accounting, Non-profits, Product Marketing, Nonprofit Technology, Financial Accounting, Strategic Financial..., Budget Process, P&L Analysis, Team Leadership, Leadership, Management, Nonprofits, Product Management, Customer Satisfaction, CRM, Enterprise Software, Marketing, Professional Services, Salesforce.com, Business Analysis, Business Intelligence, Software Implementation, Team Management, Project Management, Strategic Partnerships, Sales Process, Sales, SaaS, Budgets, Process Improvement, Solution Selling, Cloud Computing, Consulting, Software Documentation, Finance, Sales Enablement, Analytics, Lead Generation, Start-ups, Cross-functional Team..., Strategy, Competitive Analysis, Business Development, Software Industry, Demand Generation, Marketing Automation, Business Process..., Go-to-market Strategy
Education
Miami University 1990 — 1994
Bachelor of Science, General Business
Alan Dorward Alan Dorward's Cross Telecom Experience January 2004 - May 2007
Job Owner at AllAbouteBusiness.com
Industry Telecommunications
Experience
AllAbouteBusiness.com May 2010 - Present
TelePacific Communications November 2008 - May 2010
Verizon Business 2007 - 2008
Cross Telecom January 2004 - May 2007
Avaya 2002 - 2004
Skills
Cisco, Avaya, VoIP, P&L, Telephony, Operations Management, Six Sigma, SEM, Hosted Services, Cisco Technologies, Income Statement, Direct Sales, Leadership, Integration, Managed Services, Sales, Sales Management, T1, Telecommunications, Unified Communications, Business Intelligence, LAN-WAN, Wireless, Management, Account Management
Education
Eastern Illinois University
AllAbouteBusiness.com May 2010 - Present
TelePacific Communications November 2008 - May 2010
Verizon Business 2007 - 2008
Cross Telecom January 2004 - May 2007
Avaya 2002 - 2004
Skills
Cisco, Avaya, VoIP, P&L, Telephony, Operations Management, Six Sigma, SEM, Hosted Services, Cisco Technologies, Income Statement, Direct Sales, Leadership, Integration, Managed Services, Sales, Sales Management, T1, Telecommunications, Unified Communications, Business Intelligence, LAN-WAN, Wireless, Management, Account Management
Education
Eastern Illinois University
Charles Trautwein Charles Trautwein's Cross Telecom Experience June 2002 - July 2012
Job Solutions Architect Contact Center at Arrow SI
Industry Telecommunications
Experience
Arrow SI June 2002 - Present
Arrow S3 June 2002 - January 2015
Arrow S3 (formerly Cross Telecom) June 2002 - September 2013
Cross Telecom June 2002 - July 2012
Cross Telecom June 2002 - March 2010
Skills
Contact Center..., Outstanding Customer..., Advanced Applications, Call Center, ACD, Unified Communications, Avaya, VoIP, Solution Selling, IVR, Telecommunications, Customer Relations, Telephony, PBX, SIP, Sales Support, Call Centers, Technical Support, Managed Services, Voice Mail, CTI, Pre-sales, SIP Trunking, Contact Centers, Customer Service, Data Center, Channel Partners, Customer Satisfaction, Sales Operations, IP, Avaya IP Telephony, Cisco Call Manager, Professional Services, Unified Messaging, Cloud Computing, LAN-WAN, Direct Sales, Video Conferencing, Wireless, Sales, Leadership, Vendor Management, Switches, Cisco Technologies, Sales Engineering, IP PBX, Call Logging, MPLS, SaaS, Telecommunications...
Education
State University of New York at Buffalo - School of Management 1985 — 1991
Bachelor of Science Business Administration, Business Management, Human Resources
Arrow SI June 2002 - Present
Arrow S3 June 2002 - January 2015
Arrow S3 (formerly Cross Telecom) June 2002 - September 2013
Cross Telecom June 2002 - July 2012
Cross Telecom June 2002 - March 2010
Skills
Contact Center..., Outstanding Customer..., Advanced Applications, Call Center, ACD, Unified Communications, Avaya, VoIP, Solution Selling, IVR, Telecommunications, Customer Relations, Telephony, PBX, SIP, Sales Support, Call Centers, Technical Support, Managed Services, Voice Mail, CTI, Pre-sales, SIP Trunking, Contact Centers, Customer Service, Data Center, Channel Partners, Customer Satisfaction, Sales Operations, IP, Avaya IP Telephony, Cisco Call Manager, Professional Services, Unified Messaging, Cloud Computing, LAN-WAN, Direct Sales, Video Conferencing, Wireless, Sales, Leadership, Vendor Management, Switches, Cisco Technologies, Sales Engineering, IP PBX, Call Logging, MPLS, SaaS, Telecommunications...
Education
State University of New York at Buffalo - School of Management 1985 — 1991
Bachelor of Science Business Administration, Business Management, Human Resources
John Monaghan's Cross Telecom Experience November 2004 - November 2007
Job Sales Executive at IBM
Industry Computer Networking
Experience
IBM November 2007 - Present
Cross Telecom November 2004 - November 2007
Siemens May 2003 - May 2004
Cisco June 2000 - May 2003
AT&T September 1999 - June 2000
AT&T / Lucent Technologies March 1989 - March 1999
Skills
Solution Selling, Managed Services, Unified Communications, Professional Services, Telephony, Enterprise Software, Sales Enablement, VoIP, Management, Direct Sales, Selling, Cloud Computing, Cisco Technologies, Telecommunications, SaaS, Account Management, Avaya, Consulting, Channel, Integration, Channel Partners, Contact Centers, Wireless, Pre-sales, Data Center, Business Alliances, Sales Management, Networking, Juniper, IT Solutions, Sales Operations, WLAN, Enterprise Mobility, Go-to-market Strategy, Strategy, Enterprise Technology..., Large Systems..., Technology Integration, Contact Center..., UCaaS
Education
Northern Illinois University
B.A., Marketing/Communications
IBM November 2007 - Present
Cross Telecom November 2004 - November 2007
Siemens May 2003 - May 2004
Cisco June 2000 - May 2003
AT&T September 1999 - June 2000
AT&T / Lucent Technologies March 1989 - March 1999
Skills
Solution Selling, Managed Services, Unified Communications, Professional Services, Telephony, Enterprise Software, Sales Enablement, VoIP, Management, Direct Sales, Selling, Cloud Computing, Cisco Technologies, Telecommunications, SaaS, Account Management, Avaya, Consulting, Channel, Integration, Channel Partners, Contact Centers, Wireless, Pre-sales, Data Center, Business Alliances, Sales Management, Networking, Juniper, IT Solutions, Sales Operations, WLAN, Enterprise Mobility, Go-to-market Strategy, Strategy, Enterprise Technology..., Large Systems..., Technology Integration, Contact Center..., UCaaS
Education
Northern Illinois University
B.A., Marketing/Communications
Carlos Faberlle Carlos Faberlle's Cross Telecom Experience November 2010 - April 2015
Job Project Manager / UC Engineer
Industry Telecommunications
Experience
Cross Telecom November 2010 - April 2015
Cross Telecom March 2008 - November 2010
Cross Telecom May 2006 - March 2008
Skills
IP, Pre-sales, Solution Selling, Unified Communications, Managed Services, Telephony, Avaya, Call Centers, Integration, Telecommunications, IVR, Wireless, SIP, Ethernet, Data Center, VoIP, Cisco Technologies, Unified Messaging, Video Conferencing, SIP Trunking, Cloud Computing, Contact Centers, CTI, Network Design, ACD, Troubleshooting, Switches, Sales Engineering, Call Center, LAN-WAN, MPLS
Education
Universidad Politécnica de Puerto Rico 1996 — 2001
Bachelors, Electrical Engineering
Cross Telecom November 2010 - April 2015
Cross Telecom March 2008 - November 2010
Cross Telecom May 2006 - March 2008
Skills
IP, Pre-sales, Solution Selling, Unified Communications, Managed Services, Telephony, Avaya, Call Centers, Integration, Telecommunications, IVR, Wireless, SIP, Ethernet, Data Center, VoIP, Cisco Technologies, Unified Messaging, Video Conferencing, SIP Trunking, Cloud Computing, Contact Centers, CTI, Network Design, ACD, Troubleshooting, Switches, Sales Engineering, Call Center, LAN-WAN, MPLS
Education
Universidad Politécnica de Puerto Rico 1996 — 2001
Bachelors, Electrical Engineering
Jon Nelson Jon Nelson's Cross Telecom Experience November 2006 - August 2007
Job Professional Services Manager CDW CCIE #17032 (Voice)
Industry Information Technology and Services
Experience
CDW May 2013 - Present
CDW November 2010 - December 2013
CDW September 2007 - November 2010
Cross Telecom November 2006 - August 2007
Sovran, Inc. October 2004 - November 2006
Skills
Cisco Call Manager, Cisco Technologies, CCIE, Networking, Data Center, Unified Communications, Cisco IOS, Virtualization, VMware, CCNP, VoIP, Network Architecture, Cisco Nexus, Switches, WAN, Routing, Network Design, Network Security, Cisco UCS, QoS, Routers, CCNA
Education
University of Minnesota Duluth 1997 — 2001
Crosby
CDW May 2013 - Present
CDW November 2010 - December 2013
CDW September 2007 - November 2010
Cross Telecom November 2006 - August 2007
Sovran, Inc. October 2004 - November 2006
Skills
Cisco Call Manager, Cisco Technologies, CCIE, Networking, Data Center, Unified Communications, Cisco IOS, Virtualization, VMware, CCNP, VoIP, Network Architecture, Cisco Nexus, Switches, WAN, Routing, Network Design, Network Security, Cisco UCS, QoS, Routers, CCNA
Education
University of Minnesota Duluth 1997 — 2001
Crosby
Pat Fieldgrove Pat Fieldgrove's Cross Telecom Experience 2005 - 2008
Job Design Engineer at Carousel Industries
Industry Telecommunications
Experience
Carousel Industries February 2010 - Present
BrantTel Networks June 2008 - February 2010
Cross July 2005 - May 2008
Cross Telecom 2005 - 2008
Cross Technology Solutions 2005 - 2008
Spenser Communications January 2004 - April 2005
AVAYA October 2003 - January 2004
Expanets May 2000 - January 2004
Expanets (former GEM Div. of Lucent Technologies) 1997 - 2004
Lucent Technologies September 1987 - May 2000
Skills
Pre-sales, SIP, Voice Mail, Unified Communications, Telephony, IP, VoIP, TDM, Telecommunications, MPLS, Troubleshooting, Call Centers, Contact Centers, Sales Engineering, IVR, Enterprise Software, Avaya Technologies, Video Conferencing, QoS, ISDN, SIP Trunking, Solution Architecture, Solution Selling, Technical Support, Integration, Management, Virtualization, Direct Sales, ACD, Telepresence, Managed Services, TCP/IP, Unified Messaging, SaaS, Call Center, Wireless, Professional Services
Education
California State University-Dominguez Hills 1974 — 1978
Bachelor of Arts (B.A.), Communication and Media Studies
Harbor Community College 1972 — 1974
communications
Carousel Industries February 2010 - Present
BrantTel Networks June 2008 - February 2010
Cross July 2005 - May 2008
Cross Telecom 2005 - 2008
Cross Technology Solutions 2005 - 2008
Spenser Communications January 2004 - April 2005
AVAYA October 2003 - January 2004
Expanets May 2000 - January 2004
Expanets (former GEM Div. of Lucent Technologies) 1997 - 2004
Lucent Technologies September 1987 - May 2000
Skills
Pre-sales, SIP, Voice Mail, Unified Communications, Telephony, IP, VoIP, TDM, Telecommunications, MPLS, Troubleshooting, Call Centers, Contact Centers, Sales Engineering, IVR, Enterprise Software, Avaya Technologies, Video Conferencing, QoS, ISDN, SIP Trunking, Solution Architecture, Solution Selling, Technical Support, Integration, Management, Virtualization, Direct Sales, ACD, Telepresence, Managed Services, TCP/IP, Unified Messaging, SaaS, Call Center, Wireless, Professional Services
Education
California State University-Dominguez Hills 1974 — 1978
Bachelor of Arts (B.A.), Communication and Media Studies
Harbor Community College 1972 — 1974
communications
Del Ingalls Del Ingalls's Cross Telecom Experience January 2003 - December 2011
Job Partner Sales Mgr.
Industry Information Technology and Services
Experience
Center for Computer Resources May 2013 - Present
Power IT, LLC 2000 - April 2013
Cross Telecom January 2003 - December 2011
Boyne USA Resorts 1992 - 2000
General Dynamics Space Systems Division June 1987 - June 1992
Skills
Managed Services, Unified Communications, Avaya, Solution Selling, Telephony, Unified Messaging, Channel, VoIP, Telecommunications, Sales Management, Account Management, SaaS, SIP Trunking, New Business Development, Sales, Cloud Computing, Call Logging, IVR, Direct Sales
Education
University of Michigan 1985 — 1987
MSEE, Analog Circuit Design, Electroptics
Alma College 1981 — 1985
BS, Physics, Math, Electronics
Center for Computer Resources May 2013 - Present
Power IT, LLC 2000 - April 2013
Cross Telecom January 2003 - December 2011
Boyne USA Resorts 1992 - 2000
General Dynamics Space Systems Division June 1987 - June 1992
Skills
Managed Services, Unified Communications, Avaya, Solution Selling, Telephony, Unified Messaging, Channel, VoIP, Telecommunications, Sales Management, Account Management, SaaS, SIP Trunking, New Business Development, Sales, Cloud Computing, Call Logging, IVR, Direct Sales
Education
University of Michigan 1985 — 1987
MSEE, Analog Circuit Design, Electroptics
Alma College 1981 — 1985
BS, Physics, Math, Electronics
Robert Perduyn Robert Perduyn's Cross Telecom Experience October 2002 - January 2009
Job Channel Sales Manager Texas Region at CallTower
Industry Telecommunications
Experience
CallTower March 2015 - Present
Alpheus Communications July 2013 - January 2015
Charter Business December 2009 - July 2013
OnviSource January 2009 - December 2009
Cross Telecom October 2002 - January 2009
Avaya October 1996 - October 2002
LANNET/Avaya/Lucent October 1996 - October 2002
TC-Corporation September 1992 - October 1996
Skills
Telecommunications, Channel, Selling, VoIP, Sales Operations, Unified Communications, Sales Process, Call Centers, Sales Management, Avaya, Leadership, Wireless, New Business Development, Networking, Cisco Technologies, Management, SaaS, Customer Satisfaction, Sales, Avaya Technologies
Education
Texas Tech University 1988 — 1992
Bachelor, Business Administration
CallTower March 2015 - Present
Alpheus Communications July 2013 - January 2015
Charter Business December 2009 - July 2013
OnviSource January 2009 - December 2009
Cross Telecom October 2002 - January 2009
Avaya October 1996 - October 2002
LANNET/Avaya/Lucent October 1996 - October 2002
TC-Corporation September 1992 - October 1996
Skills
Telecommunications, Channel, Selling, VoIP, Sales Operations, Unified Communications, Sales Process, Call Centers, Sales Management, Avaya, Leadership, Wireless, New Business Development, Networking, Cisco Technologies, Management, SaaS, Customer Satisfaction, Sales, Avaya Technologies
Education
Texas Tech University 1988 — 1992
Bachelor, Business Administration
Kaye Hansen Kaye Hansen's Cross Telecom Experience July 2009 - January 2011
Job Global Account Manager Avaya
Industry Telecommunications
Experience
Avaya July 2011 - Present
Avaya July 2011 - November 2011
i-recyle January 2011 - August 2011
Cross Telecom July 2009 - January 2011
Avaya April 2007 - March 2009
Avaya January 1996 - March 2009
Skills
Sales Operations, Contact Centers, Telecommunications, Channel Partners, ACD, Call Center, Direct Sales, Professional Services, Video Conferencing, Wireless, Cloud Computing, IP, Call Logging, Data Center, Telepresence, VoIP, Unified Communications, Avaya, Telephony, New Business Development, Sales
Education
Tulsa Community College 1982 — 1985
Associates of Computer Programming, Computer Programming
Oklahoma State University 1978 — 1982
Bachelor of Science, Education, Special and Gifted, Biology
Avaya July 2011 - Present
Avaya July 2011 - November 2011
i-recyle January 2011 - August 2011
Cross Telecom July 2009 - January 2011
Avaya April 2007 - March 2009
Avaya January 1996 - March 2009
Skills
Sales Operations, Contact Centers, Telecommunications, Channel Partners, ACD, Call Center, Direct Sales, Professional Services, Video Conferencing, Wireless, Cloud Computing, IP, Call Logging, Data Center, Telepresence, VoIP, Unified Communications, Avaya, Telephony, New Business Development, Sales
Education
Tulsa Community College 1982 — 1985
Associates of Computer Programming, Computer Programming
Oklahoma State University 1978 — 1982
Bachelor of Science, Education, Special and Gifted, Biology
Polly Gurley Polly Gurley's Cross Telecom Experience 2002 - 2008
Job National Account Manager at NACR
Industry Telecommunications
Experience
NACR February 2008 - Present
Cross Telecom 2002 - 2008
Xeta Technologies 1999 - 2001
Lucent Technologies 1997 - 2001
ATT/Lucent/Avaya 1993 - 1999
Skills
Unified Communications, Avaya, Telephony, Managed Services, Solution Selling, Wireless, Cisco Technologies, Enterprise Software, Call Logging, SIP, VoIP, Switches, Telecommunications, CTI, Leadership, System Deployment, Network Architecture, Unified Messaging, WAN, Ethernet, T1, Vendor Management, IVR, IP, Contact Centers, Voice Mail, TCP/IP, Cloud Computing, LAN-WAN, Video Conferencing, Pre-sales, H.323, ACD, Data Center, TDM, Call Centers, SaaS, Integration, Routing, Sales Engineering, SIP Trunking, Customer Satisfaction, Sales, Professional Services, Network Design, ISDN, IP PBX, MPLS, Avaya IP Telephony, QoS
Education
University of Phoenix 1995 — 2001
NACR February 2008 - Present
Cross Telecom 2002 - 2008
Xeta Technologies 1999 - 2001
Lucent Technologies 1997 - 2001
ATT/Lucent/Avaya 1993 - 1999
Skills
Unified Communications, Avaya, Telephony, Managed Services, Solution Selling, Wireless, Cisco Technologies, Enterprise Software, Call Logging, SIP, VoIP, Switches, Telecommunications, CTI, Leadership, System Deployment, Network Architecture, Unified Messaging, WAN, Ethernet, T1, Vendor Management, IVR, IP, Contact Centers, Voice Mail, TCP/IP, Cloud Computing, LAN-WAN, Video Conferencing, Pre-sales, H.323, ACD, Data Center, TDM, Call Centers, SaaS, Integration, Routing, Sales Engineering, SIP Trunking, Customer Satisfaction, Sales, Professional Services, Network Design, ISDN, IP PBX, MPLS, Avaya IP Telephony, QoS
Education
University of Phoenix 1995 — 2001
Jessica Kasmirski Jessica Kasmirski's Cross Telecom Experience June 2007 - September 2007
Job Global Business Development | Communications | Sales | Client Executive at Verizon Digital Media Services
Industry Information Technology and Services
Experience
Verizon Digital Media Services August 2014 - Present
Cbeyond May 2014 - August 2014
Cbeyond July 2013 - May 2014
Abercrombie & Fitch US Flagship October 2010 - July 2013
Levine Communications Office August 2010 - October 2010
Workbridge Associates December 2009 - May 2010
Medtronic August 2008 - December 2009
University of Minnesota September 2007 - May 2008
Cross Telecom June 2007 - September 2007
Esbee PR and Marketing June 2006 - September 2006
Skills
Business Development, Sales, Salesforce.com, Solution Selling, Sandler, Sales Generation, Customer Service, Written & Oral..., Self Learning, Promotions, Sales Operations, New Hire Training, Self-starter, Training, Easily Adaptable, Business Process..., Communication, Team Leadership, HTML, Technology, Streaming Media, Organization, Team Building, Marketing, Negotiation, Customer Experience, Event Management, Management, Customer Relations, Problem Solving, Analytical Skills, Presentations, Customer Satisfaction, Team Management, Managing Processes, Social Media, Customer Retention, Strategic Communications, Public Relations, Building Relationships
Education
University of Minnesota-Twin Cities
Bachelor’s Degree, Strategic Communications - Public Relations, Minor Degree in Business Management, Dean's List
Verizon Digital Media Services August 2014 - Present
Cbeyond May 2014 - August 2014
Cbeyond July 2013 - May 2014
Abercrombie & Fitch US Flagship October 2010 - July 2013
Levine Communications Office August 2010 - October 2010
Workbridge Associates December 2009 - May 2010
Medtronic August 2008 - December 2009
University of Minnesota September 2007 - May 2008
Cross Telecom June 2007 - September 2007
Esbee PR and Marketing June 2006 - September 2006
Skills
Business Development, Sales, Salesforce.com, Solution Selling, Sandler, Sales Generation, Customer Service, Written & Oral..., Self Learning, Promotions, Sales Operations, New Hire Training, Self-starter, Training, Easily Adaptable, Business Process..., Communication, Team Leadership, HTML, Technology, Streaming Media, Organization, Team Building, Marketing, Negotiation, Customer Experience, Event Management, Management, Customer Relations, Problem Solving, Analytical Skills, Presentations, Customer Satisfaction, Team Management, Managing Processes, Social Media, Customer Retention, Strategic Communications, Public Relations, Building Relationships
Education
University of Minnesota-Twin Cities
Bachelor’s Degree, Strategic Communications - Public Relations, Minor Degree in Business Management, Dean's List
Grahame Beresford Grahame Beresford's Cross Telecom Experience 2004 - 2006
Job Art Director at Lighthouse Software Solutions
Industry Marketing and Advertising
Experience
Lighthouse Software Solutions October 2013 - Present
Echo Base Creative July 2006 - Present
MentorMate July 2012 - October 2013
FindLaw, a Thomson Reuters business April 2009 - June 2012
ADC May 2007 - November 2008
Digital River September 2006 - April 2007
Cross Telecom 2004 - 2006
Army National Guard February 1999 - July 2004
Wagner 2000 - 2003
US Army August 1995 - February 1999
Skills
Graphic Design, Web Design, UI/UX Design, Dreamweaver, Photography, Photoshop, Flash, Adobe Creative Suite, SEO, Creative Direction, Email Marketing, User Experience, User Experience Design, Digital Marketing, Graphics, Online Marketing, Social Media, User Interface Design, Copywriting, Illustrator, E-commerce, Logo Design, Web Development, Mobile Applications, Social Media Marketing, Layout, Website Development, WordPress, Marketing Strategy, Mobile Design, Branding & Identity, Mobile Devices, Marketing, User-centered Design, Horse Racing, Backbone.js, Fashion Jewelry, Plant Breeding, Inertial Navigation, Art Direction
Education
The College of St. Scholastica 2004 — 2007
B.A., Marketing/Management, 3.4
Hennepin Technical College 2000 — 2003
Advertising Art & Design, 3.6
Minnehaha Academy 1992 — 1996
High School
Lighthouse Software Solutions October 2013 - Present
Echo Base Creative July 2006 - Present
MentorMate July 2012 - October 2013
FindLaw, a Thomson Reuters business April 2009 - June 2012
ADC May 2007 - November 2008
Digital River September 2006 - April 2007
Cross Telecom 2004 - 2006
Army National Guard February 1999 - July 2004
Wagner 2000 - 2003
US Army August 1995 - February 1999
Skills
Graphic Design, Web Design, UI/UX Design, Dreamweaver, Photography, Photoshop, Flash, Adobe Creative Suite, SEO, Creative Direction, Email Marketing, User Experience, User Experience Design, Digital Marketing, Graphics, Online Marketing, Social Media, User Interface Design, Copywriting, Illustrator, E-commerce, Logo Design, Web Development, Mobile Applications, Social Media Marketing, Layout, Website Development, WordPress, Marketing Strategy, Mobile Design, Branding & Identity, Mobile Devices, Marketing, User-centered Design, Horse Racing, Backbone.js, Fashion Jewelry, Plant Breeding, Inertial Navigation, Art Direction
Education
The College of St. Scholastica 2004 — 2007
B.A., Marketing/Management, 3.4
Hennepin Technical College 2000 — 2003
Advertising Art & Design, 3.6
Minnehaha Academy 1992 — 1996
High School
Ann Howicz Ann Howicz's Cross Telecom Experience April 2006 - November 2007
Job Account Manager at First Communications
Industry Telecommunications
Experience
First Communications January 2010 - Present
Altura Communication Solutions December 2007 - September 2009
Cross Telecom April 2006 - November 2007
Focal Communications/ Broadwing April 2003 - March 2006
SBC/ Ameritech May 2001 - January 2003
CCC Technologies 1994 - 2000
Skills
Direct Sales, Telecommunications, VoIP, Account Management, Business Development
Education
Marquette University 1988 — 1992
BS, Marketing
First Communications January 2010 - Present
Altura Communication Solutions December 2007 - September 2009
Cross Telecom April 2006 - November 2007
Focal Communications/ Broadwing April 2003 - March 2006
SBC/ Ameritech May 2001 - January 2003
CCC Technologies 1994 - 2000
Skills
Direct Sales, Telecommunications, VoIP, Account Management, Business Development
Education
Marquette University 1988 — 1992
BS, Marketing
Risë Kasmirski, MA, CPPC Risë Kasmirski, MA, CPPC's Cross Telecom Experience March 2007 - August 2007
Job Career Strategist | Executive Coach | LinkedIn Profiles | Personal Brand | Clarity, Focus, Visibility for Career Success
Industry Professional Training & Coaching
Experience
Meaningful Connections Consulting September 2011 - Present
VisualU (dba Meaningful Connections Consulting) May 2011 - Present
Career Partners International, Twin Cities 2007 - Present
Cross Telecom March 2007 - August 2007
Personnel Decisions International January 1999 - March 2007
Ceridian July 1980 - June 1994
Skills
Career Development, Career Counseling, Executive Coaching, MBTI, Resume Writing, Career Assessment, Career Management, Personal Branding, Job Coaching, Interview Preparation, LinkedIn Profile..., Job Search Strategies, Workshop Facilitation, Job Search, Interviews, Staff Development, Strong Interest..., Professional Development, Personal Development, Training, Coaching, Interview Coaching, Benefits Negotiation, Employee Training, Career Strategist, Recruiting, Leadership Development, Strategy, Leadership, Executive Development, Organizational..., Mock Interviews, Workshops, Outplacement, Emotional Intelligence, 360 Feedback, Cover Letters, Training Delivery, Salary Negotiations, Strengths Finder, Business Coaching, Motivational Speaking, Life Coaching, Group Facilition, Talent Management, Change Management, SEO, Facilitation
Education
Saint Mary's University of Minnesota 1997 — 2000
MA, Human Development - emphasis in Individual and Organizational Development, GPA 4.0
University of Wisconsin-River Falls
B.S., Communicative Disorders, Psychology
Coaches Training Institute
Certified Professional Coach, Coaches Training, Leadership Development
Professional Development
Meaningful Connections Consulting September 2011 - Present
VisualU (dba Meaningful Connections Consulting) May 2011 - Present
Career Partners International, Twin Cities 2007 - Present
Cross Telecom March 2007 - August 2007
Personnel Decisions International January 1999 - March 2007
Ceridian July 1980 - June 1994
Skills
Career Development, Career Counseling, Executive Coaching, MBTI, Resume Writing, Career Assessment, Career Management, Personal Branding, Job Coaching, Interview Preparation, LinkedIn Profile..., Job Search Strategies, Workshop Facilitation, Job Search, Interviews, Staff Development, Strong Interest..., Professional Development, Personal Development, Training, Coaching, Interview Coaching, Benefits Negotiation, Employee Training, Career Strategist, Recruiting, Leadership Development, Strategy, Leadership, Executive Development, Organizational..., Mock Interviews, Workshops, Outplacement, Emotional Intelligence, 360 Feedback, Cover Letters, Training Delivery, Salary Negotiations, Strengths Finder, Business Coaching, Motivational Speaking, Life Coaching, Group Facilition, Talent Management, Change Management, SEO, Facilitation
Education
Saint Mary's University of Minnesota 1997 — 2000
MA, Human Development - emphasis in Individual and Organizational Development, GPA 4.0
University of Wisconsin-River Falls
B.S., Communicative Disorders, Psychology
Coaches Training Institute
Certified Professional Coach, Coaches Training, Leadership Development
Professional Development
Vicki Parker Vicki Parker's Cross Telecom Experience October 2001 - August 2007
Job Proven Business Builder
Industry Information Technology and Services
Experience
Capital Cheer Michigan February 2015 - Present
Owner January 2013 - Present
Independent Consultant 2013 - February 2015
Arrow Electronics August 2011 - June 2013
SKC October 2008 - May 2010
Regain Control Solutions March 2008 - December 2009
Cross Telecom October 2001 - August 2007
Avaya January 1996 - August 2001
Skills
Unified Communications, Avaya, Channel, Business Planning, Selling, Solution Selling, Telephony, Direct Sales, Channel Partners, Managed Services, VoIP, Leadership, Professional Services, Enterprise Software, New Business Development, Sales Process, Customer Satisfaction, Contact Centers, Sales Management, Business Development, Telecommunications, Strategy, Program Management, Call Centers, Account Management, Integration, Sales, Salesforce.com, Sales Operations, Cloud Computing, Training, Business Strategy, SaaS, Microsoft Technologies, New Venture Development, Process Improvement, Vendor Relationships, Strategic Planning, Marketing Strategy, Team Building, CRM, Siemens, Management, Sales Hiring, Business Alliances, Forecasting, Marketing, Demand Generation, Recruiting, Wireless
Education
Davenport University 1992 — 1996
BA, Marketing, Management, Communications
Davenport University
Associate in Science, General Business
Manistique High
Program in association with Michigan State University - The Eli Broad Graduate School of Management
The Masters Forum
Thomas M. Cooley Law School
Peoples Law School
Capital Cheer Michigan February 2015 - Present
Owner January 2013 - Present
Independent Consultant 2013 - February 2015
Arrow Electronics August 2011 - June 2013
SKC October 2008 - May 2010
Regain Control Solutions March 2008 - December 2009
Cross Telecom October 2001 - August 2007
Avaya January 1996 - August 2001
Skills
Unified Communications, Avaya, Channel, Business Planning, Selling, Solution Selling, Telephony, Direct Sales, Channel Partners, Managed Services, VoIP, Leadership, Professional Services, Enterprise Software, New Business Development, Sales Process, Customer Satisfaction, Contact Centers, Sales Management, Business Development, Telecommunications, Strategy, Program Management, Call Centers, Account Management, Integration, Sales, Salesforce.com, Sales Operations, Cloud Computing, Training, Business Strategy, SaaS, Microsoft Technologies, New Venture Development, Process Improvement, Vendor Relationships, Strategic Planning, Marketing Strategy, Team Building, CRM, Siemens, Management, Sales Hiring, Business Alliances, Forecasting, Marketing, Demand Generation, Recruiting, Wireless
Education
Davenport University 1992 — 1996
BA, Marketing, Management, Communications
Davenport University
Associate in Science, General Business
Manistique High
Program in association with Michigan State University - The Eli Broad Graduate School of Management
The Masters Forum
Thomas M. Cooley Law School
Peoples Law School
Ron Gill's Cross Telecom Experience July 2003 - January 2011
Job Director, Esna Solutions Sales, Northeast and Federal at Esna
Industry Information Technology and Services
Experience
Esna June 2015 - Present
Esna December 2014 - Present
Arrow S3 2003 - December 2014
Cross Telecom July 2003 - January 2011
City of Manassas Park 2009 - 2011
Matrix Technologies 2001 - 2003
iDEFENSE June 2000 - July 2001
Prince William County Schools 1997 - 2000
Skills
Enterprise Solution..., Solution Development, Business Intelligence, Pre-sales, Process Improvement, Technical Leadership, Value Based Selling, Business Analysis, Business Process..., Vendor Management, Avaya, Unified Communications, Access Control, VoIP, Telephony, SIP, Telecommunications, Managed Services, Call Center, Wireless, IVR, Solution Architecture, Solution Selling, Sales Engineering, Professional Services, Unified Messaging, Data Center, Integration, Program Management, IP, Security, Network Security, Team Leadership, Management, Call Centers, Contact Centers, SIP Trunking, Networking, CRM, CTI, MPLS, SaaS, Cloud Computing, Channel Partners, Direct Sales, Enterprise Software, Cisco Technologies, WAN, Video Conferencing, Leadership
Education
Univeristy of Phoenix
MBA - TM, Technology Management
Virginia Tech
Information Technology
West Virginia Wesleyan College
BA, Eduction
Esna June 2015 - Present
Esna December 2014 - Present
Arrow S3 2003 - December 2014
Cross Telecom July 2003 - January 2011
City of Manassas Park 2009 - 2011
Matrix Technologies 2001 - 2003
iDEFENSE June 2000 - July 2001
Prince William County Schools 1997 - 2000
Skills
Enterprise Solution..., Solution Development, Business Intelligence, Pre-sales, Process Improvement, Technical Leadership, Value Based Selling, Business Analysis, Business Process..., Vendor Management, Avaya, Unified Communications, Access Control, VoIP, Telephony, SIP, Telecommunications, Managed Services, Call Center, Wireless, IVR, Solution Architecture, Solution Selling, Sales Engineering, Professional Services, Unified Messaging, Data Center, Integration, Program Management, IP, Security, Network Security, Team Leadership, Management, Call Centers, Contact Centers, SIP Trunking, Networking, CRM, CTI, MPLS, SaaS, Cloud Computing, Channel Partners, Direct Sales, Enterprise Software, Cisco Technologies, WAN, Video Conferencing, Leadership
Education
Univeristy of Phoenix
MBA - TM, Technology Management
Virginia Tech
Information Technology
West Virginia Wesleyan College
BA, Eduction
Robert Nimchuk, PMP Robert Nimchuk, PMP's Cross Telecom Experience September 2006 - May 2007
Job SharePoint Administrator at McGladrey, LLC.
Industry Information Services
Experience
McGladrey December 2008 - Present
RSM McGladrey September 2007 - December 2008
Cross Telecom September 2006 - May 2007
Wells Fargo Home Mortgage June 2005 - September 2006
Northwest Airlines August 1998 - June 2005
Written Word February 1993 - August 1998
Skills
Disaster Recovery, PMO, Project Management, SharePoint, SharePoint Designer, Business Process, Software Documentation, Business Requirements
Education
University of Minnesota-Twin Cities
McGladrey December 2008 - Present
RSM McGladrey September 2007 - December 2008
Cross Telecom September 2006 - May 2007
Wells Fargo Home Mortgage June 2005 - September 2006
Northwest Airlines August 1998 - June 2005
Written Word February 1993 - August 1998
Skills
Disaster Recovery, PMO, Project Management, SharePoint, SharePoint Designer, Business Process, Software Documentation, Business Requirements
Education
University of Minnesota-Twin Cities
Liz 'Rebehn' Bakken Liz 'Rebehn' Bakken's Cross Telecom Experience June 2006 - September 2008
Job Account Executive at Marketing Management Inc.
Industry Consumer Goods
Experience
Marketing Management Inc. June 2011 - Present
Marketing Management Inc. September 2008 - June 2011
Cross Telecom June 2006 - September 2008
Skills
PowerPoint, Microsoft Excel, Partners Online, Adobe Acrobat, Spanish, Competitive Analysis, Market Research, Management, Sales, Marketing, Retail, Pricing, Marketing Management, Forecasting, Account Management, Marketing Strategy, Inventory Management, New Business Development, Consumer Products, Business Development, Negotiation, Brand Management, Merchandising, Sales Operations, Advertising, Marketing Communications, Leadership, Marketing Research, Shopper Marketing, Key Account Management, Cross-functional Team...
Education
University of St. Thomas 2005 — 2008
Marketing Management, Spanish
University of Minnesota-Twin Cities 2003 — 2005
Marketing Management Inc. June 2011 - Present
Marketing Management Inc. September 2008 - June 2011
Cross Telecom June 2006 - September 2008
Skills
PowerPoint, Microsoft Excel, Partners Online, Adobe Acrobat, Spanish, Competitive Analysis, Market Research, Management, Sales, Marketing, Retail, Pricing, Marketing Management, Forecasting, Account Management, Marketing Strategy, Inventory Management, New Business Development, Consumer Products, Business Development, Negotiation, Brand Management, Merchandising, Sales Operations, Advertising, Marketing Communications, Leadership, Marketing Research, Shopper Marketing, Key Account Management, Cross-functional Team...
Education
University of St. Thomas 2005 — 2008
Marketing Management, Spanish
University of Minnesota-Twin Cities 2003 — 2005
Tina Pickeral's Cross Telecom Experience February 2008 - July 2008
Job Sales Director, Sungard Availability Services
Industry Information Technology and Services
Experience
Sungard Availability Services March 2013 - Present
Avaya July 2010 - December 2012
Sun-Times Media March 2009 - July 2010
Cross Telecom February 2008 - July 2008
Cross Telecom January 2006 - January 2008
Avaya February 2005 - February 2006
StorageTek 2000 - 2005
Skills
Sales Strategy Training..., Organization and..., Talent Management /..., Managing Change and..., Organziational Needs..., Curriculum Design and..., Program Management, Organizational..., Executive /..., Performance Management..., Industry Research and..., Coaching, Training, Leadership, Leadership Development, Talent Management, Solution Selling, Process Improvement, Change Management, Performance Management, CRM databases, Management, Account Management, Business Development, Sales Operations, Telecommunications, Cross-functional Team..., Call Centers, New Business Development, Strategic Planning, Team Management, Sales, Strategy, Sales Management, Professional Services, Selling, Human Resources, Project Planning, Negotiation, Customer Retention, CRM, Marketing, Vendor Management, Analysis, Cold Calling, SaaS, Strategic Partnerships, Budgets, Marketing Strategy, Salesforce.com
Education
Regis University
Sungard Availability Services March 2013 - Present
Avaya July 2010 - December 2012
Sun-Times Media March 2009 - July 2010
Cross Telecom February 2008 - July 2008
Cross Telecom January 2006 - January 2008
Avaya February 2005 - February 2006
StorageTek 2000 - 2005
Skills
Sales Strategy Training..., Organization and..., Talent Management /..., Managing Change and..., Organziational Needs..., Curriculum Design and..., Program Management, Organizational..., Executive /..., Performance Management..., Industry Research and..., Coaching, Training, Leadership, Leadership Development, Talent Management, Solution Selling, Process Improvement, Change Management, Performance Management, CRM databases, Management, Account Management, Business Development, Sales Operations, Telecommunications, Cross-functional Team..., Call Centers, New Business Development, Strategic Planning, Team Management, Sales, Strategy, Sales Management, Professional Services, Selling, Human Resources, Project Planning, Negotiation, Customer Retention, CRM, Marketing, Vendor Management, Analysis, Cold Calling, SaaS, Strategic Partnerships, Budgets, Marketing Strategy, Salesforce.com
Education
Regis University
Nancy Waltenberg Nancy Waltenberg's Cross Telecom Experience April 2010 - December 2011
Job Services Support Manager at AGC Networks
Industry Telecommunications
Experience
AGC Networks Ltd. February 2012 - Present
Transcend United Technologies February 2012 - September 2012
Cross Telecom April 2010 - December 2011
Voice & Data Networks, Inc. 2002 - April 2010
Norstan Communications 1997 - 2001
Norstan 1991 - 2001
Skills
Consultative Selling, Avaya, Unified Communications, VoIP, Customer Relations, Negotiation, SIP, Strategic Planning, Microsoft Office, Telephony, Account Management, PBX, Direct Sales, Problem Solving, Sales Support, Telecommunications, Managed Services, Contract Negotiations, Contract Negotiation, Cisco Technologies, Troubleshooting, Selling, Customer Service, Sales Operations, WAN, Solution Selling, Call Centers, Networking, Channel Partners, IVR, Data Center, IP, Contact Centers, Wireless, Sales, Avaya Technologies
Education
Minneapolis Community and Technical College 1979 — 1981
Business
High School Coon Rapids Senior High 1976 — 1978
AGC Networks Ltd. February 2012 - Present
Transcend United Technologies February 2012 - September 2012
Cross Telecom April 2010 - December 2011
Voice & Data Networks, Inc. 2002 - April 2010
Norstan Communications 1997 - 2001
Norstan 1991 - 2001
Skills
Consultative Selling, Avaya, Unified Communications, VoIP, Customer Relations, Negotiation, SIP, Strategic Planning, Microsoft Office, Telephony, Account Management, PBX, Direct Sales, Problem Solving, Sales Support, Telecommunications, Managed Services, Contract Negotiations, Contract Negotiation, Cisco Technologies, Troubleshooting, Selling, Customer Service, Sales Operations, WAN, Solution Selling, Call Centers, Networking, Channel Partners, IVR, Data Center, IP, Contact Centers, Wireless, Sales, Avaya Technologies
Education
Minneapolis Community and Technical College 1979 — 1981
Business
High School Coon Rapids Senior High 1976 — 1978
Jeffrey Weitz Jeffrey Weitz's Cross Telecom Experience January 2011 - February 2011
Job Senior Accountant Consultant at Berkley Risk Administrators
Industry Plastics
Experience
Berkley Risk Administrators April 2011 - Present
Cross Telecom January 2011 - February 2011
Thrivent Financial for Lutherans December 2010 - December 2010
University of St. Thomas July 2010 - October 2010
Satellite Industries February 2010 - July 2010
University of St. Thomas July 2009 - September 2009
Sholom Community Alliance July 1999 - June 2009
Fallon McElligot March 1997 - July 1999
Norwest Bank MN N.A. November 1991 - March 1997
Skills
Financial Reporting, Finance, Accounts Receivable, Auditing, Budgets, Accounting, General Ledger, Fixed Assets, Account Reconciliation, New Business Development, Financial Statements, Account Management, Management, Project Planning
Education
Minnesota State University, Mankato 1990 — 1991
B.S., Finance & Economics
Normandale Community College 1988 — 1989
associate, Business
Berkley Risk Administrators April 2011 - Present
Cross Telecom January 2011 - February 2011
Thrivent Financial for Lutherans December 2010 - December 2010
University of St. Thomas July 2010 - October 2010
Satellite Industries February 2010 - July 2010
University of St. Thomas July 2009 - September 2009
Sholom Community Alliance July 1999 - June 2009
Fallon McElligot March 1997 - July 1999
Norwest Bank MN N.A. November 1991 - March 1997
Skills
Financial Reporting, Finance, Accounts Receivable, Auditing, Budgets, Accounting, General Ledger, Fixed Assets, Account Reconciliation, New Business Development, Financial Statements, Account Management, Management, Project Planning
Education
Minnesota State University, Mankato 1990 — 1991
B.S., Finance & Economics
Normandale Community College 1988 — 1989
associate, Business
Brad Dombos Brad Dombos's Cross Telecom Experience August 2007 - July 2008
Job Voice Engineer
Industry Information Technology and Services
Experience
Compass Group North America July 2015 - Present
Hendrick Automotive Group October 2013 - July 2015
KeyBank April 2012 - September 2013
CDW February 2009 - April 2012
Cross Telecom August 2007 - July 2008
Nationwide Insurance June 2006 - September 2006
Skills
Cisco Call Manager, Cisco Technologies, VoIP, Unified Communications, Cisco IOS, CCNP, CCNA, Telecommunications, Networking, Troubleshooting, Network Engineering, Network Architecture, Switches, WAN, Routing
Education
Ohio University 2003 — 2007
BS in Communication, Information and Telecommunication Systems
Compass Group North America July 2015 - Present
Hendrick Automotive Group October 2013 - July 2015
KeyBank April 2012 - September 2013
CDW February 2009 - April 2012
Cross Telecom August 2007 - July 2008
Nationwide Insurance June 2006 - September 2006
Skills
Cisco Call Manager, Cisco Technologies, VoIP, Unified Communications, Cisco IOS, CCNP, CCNA, Telecommunications, Networking, Troubleshooting, Network Engineering, Network Architecture, Switches, WAN, Routing
Education
Ohio University 2003 — 2007
BS in Communication, Information and Telecommunication Systems
Kim Holmquist-Fischer Kim Holmquist-Fischer's Cross Telecom Experience July 2008 - July 2011
Job IT Project Manager at Lifetime Fitness
Industry Health, Wellness and Fitness
Experience
Lifetime Fitness July 2011 - Present
Cross Telecom July 2008 - July 2011
Skills
Management, Process Improvement, Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Great Plains Software, Microsoft Word, Project Management
Education
Adler Graduate School 2008 — 2010
Lifetime Fitness July 2011 - Present
Cross Telecom July 2008 - July 2011
Skills
Management, Process Improvement, Microsoft Excel, Microsoft Office, Strategic Planning, Customer Service, Great Plains Software, Microsoft Word, Project Management
Education
Adler Graduate School 2008 — 2010
Brian Curtis's Cross Telecom Experience January 2004 - January 2005
Job President/Chief Executive Officer at Gage Telecom
Industry Telecommunications
Experience
Gage Telecom January 2003 - Present
Cross Telecom January 2004 - January 2005
TECHNOLOGY SOLUTIONS, INC January 1998 - January 2002
SMI 1995 - 1998
Skills
Telecommunications, Telephony, Avaya, VoIP, Cross-functional Team..., Direct Sales, IP, Strategy, Project Management, Managed Services, Contact Centers, Customer Service, Call Centers, Strategic Planning, Solution Selling, Unified Communications, Sales, Wireless, Avaya Technologies, Leadership, SIP, MPLS, SIP Trunking, IVR, Video Conferencing, Hosted Services, Channel Partners, Professional Services, Co-location, International Business
Education
Baylor University 2015 — 2018
Master of Business Administration (MBA), Business Administration and Management, General, Enrolled
Mclennan Community College 1994 — 1998
Music Ed, Music Ed
Mclennan Community College 1994 — 1996
Business Management/Music Education
RIESEL HIGH SCHOOL 1990 — 1994
Gage Telecom January 2003 - Present
Cross Telecom January 2004 - January 2005
TECHNOLOGY SOLUTIONS, INC January 1998 - January 2002
SMI 1995 - 1998
Skills
Telecommunications, Telephony, Avaya, VoIP, Cross-functional Team..., Direct Sales, IP, Strategy, Project Management, Managed Services, Contact Centers, Customer Service, Call Centers, Strategic Planning, Solution Selling, Unified Communications, Sales, Wireless, Avaya Technologies, Leadership, SIP, MPLS, SIP Trunking, IVR, Video Conferencing, Hosted Services, Channel Partners, Professional Services, Co-location, International Business
Education
Baylor University 2015 — 2018
Master of Business Administration (MBA), Business Administration and Management, General, Enrolled
Mclennan Community College 1994 — 1998
Music Ed, Music Ed
Mclennan Community College 1994 — 1996
Business Management/Music Education
RIESEL HIGH SCHOOL 1990 — 1994
Tom Michaelis's Cross Telecom Experience July 2009 - July 2010
Job Logistics Manager at Trustwave
Industry Computer & Network Security
Experience
Trustwave June 2012 - Present
Pilot Air Freight October 2011 - December 2011
CEVA Logistics September 2010 - August 2011
Cross Telecom July 2009 - July 2010
Voice & Data Networks, Inc. September 1999 - July 2009
The Tape Company December 1997 - September 1999
Katun Corporation November 1990 - December 1997
Skills
Inventory Management, Logistics, Warehouse Management, Telecommunications, Microsoft Office, Operations Management, Microsoft Excel, Customer Satisfaction, Management, Networking, Cross-functional Team..., Account Management, Vendor Management, Negotiation, Leadership
Education
Normandale Community College 1997 — 1999
Business
United States Navy 1988 — 1990
Aviation - ABF (Fuels)
Trustwave June 2012 - Present
Pilot Air Freight October 2011 - December 2011
CEVA Logistics September 2010 - August 2011
Cross Telecom July 2009 - July 2010
Voice & Data Networks, Inc. September 1999 - July 2009
The Tape Company December 1997 - September 1999
Katun Corporation November 1990 - December 1997
Skills
Inventory Management, Logistics, Warehouse Management, Telecommunications, Microsoft Office, Operations Management, Microsoft Excel, Customer Satisfaction, Management, Networking, Cross-functional Team..., Account Management, Vendor Management, Negotiation, Leadership
Education
Normandale Community College 1997 — 1999
Business
United States Navy 1988 — 1990
Aviation - ABF (Fuels)
Eric Chellen's Cross Telecom Experience 1999 - 2004
Job Account Director at Paragon Development Systems
Industry Information Technology and Services
Experience
Paragon Development Systems March 2014 - Present
SEH Technology Solutions May 2012 - February 2014
VISI, Inc. February 2010 - April 2012
tw telecom, Inc. February 2007 - October 2008
Cross Telecom 1999 - 2004
Skills
Data Center, Managed Services, Cloud Computing, Virtualization, VMware, Storage, Security, SaaS, Co-location, Solution Selling, Disaster Recovery, WAN, Sales Process, IT Strategy, VoIP, Telecommunications, Business Development, Technical Recruiting, Recruiting, Collocation, Colocation, Web Development, ITIL, SAN, IT Management, Business Continuity, Servers, Web Analytics, Vendor Management, Contract Negotiation, Networking, Selling, Integration, Project Management, Direct Sales, Enterprise Software, Unified Communications, Cisco Technologies, Strategic Planning, Leadership, Business Analysis, CRM, Business Intelligence, Sales, Professional Services, Information Technology, Consulting, Strategic Partnerships, Salesforce.com, Channel Partners
Education
Capital University 1992 — 1994
Business Administration
Hamline University 1979 — 1981
Business Administration
Washburn 1976 — 1979
Paragon Development Systems March 2014 - Present
SEH Technology Solutions May 2012 - February 2014
VISI, Inc. February 2010 - April 2012
tw telecom, Inc. February 2007 - October 2008
Cross Telecom 1999 - 2004
Skills
Data Center, Managed Services, Cloud Computing, Virtualization, VMware, Storage, Security, SaaS, Co-location, Solution Selling, Disaster Recovery, WAN, Sales Process, IT Strategy, VoIP, Telecommunications, Business Development, Technical Recruiting, Recruiting, Collocation, Colocation, Web Development, ITIL, SAN, IT Management, Business Continuity, Servers, Web Analytics, Vendor Management, Contract Negotiation, Networking, Selling, Integration, Project Management, Direct Sales, Enterprise Software, Unified Communications, Cisco Technologies, Strategic Planning, Leadership, Business Analysis, CRM, Business Intelligence, Sales, Professional Services, Information Technology, Consulting, Strategic Partnerships, Salesforce.com, Channel Partners
Education
Capital University 1992 — 1994
Business Administration
Hamline University 1979 — 1981
Business Administration
Washburn 1976 — 1979
Kevin Donovan's Cross Telecom Experience April 2010 - August 2010
Job Director UC Global Alliances at IR
Industry Telecommunications
Experience
Integrated Research October 2013 - Present
Avaya Government Solutions August 2010 - October 2013
Cross Telecom April 2010 - August 2010
Unified TelData, Inc. April 2007 - April 2010
Cisco Systems, Inc. July 2005 - December 2006
Avaya Inc. January 2001 - June 2005
Lucent Technologies and Avaya Inc January 1998 - January 2001
Lucent Technologies January 1997 - January 1998
Lucent Technologies January 1995 - January 1996
AT&T Business Communication Systems January 1993 - January 1995
Skills
Business Development, Negotiation, Product Development, Product Management, Management, Unified Communications, VoIP, Avaya, Contact Centers, Telecommunications, Solution Selling, Telephony, Channel, Call Center, SaaS, Integration, Program Management, Call Centers, Project Management, Sales Process, Direct Sales, Managed Services, CTI, Leadership, Channel Partners, Networking, IP, Strategy, Go-to-market Strategy, CRM, Cisco Technologies, Sales Operations, Competitive Analysis, UCaaS, Cloud Computing, Video Conferencing, SIP, Wireless, Business Alliances, Sales Engineering, Team Leadership, Data Center, Ethernet, IVR, MPLS, Pre-sales, SIP Trunking, Strategic Partnerships, Enterprise Software, Salesforce.com
Education
D'Amore-McKim School of Business at Northeastern University 1992 — 1994
Master, Business Administration; Concentration in Global Marketing
Rensselaer Polytechnic Institute 1985 — 1989
Bachelor of Science, Industrial Engineering
Integrated Research October 2013 - Present
Avaya Government Solutions August 2010 - October 2013
Cross Telecom April 2010 - August 2010
Unified TelData, Inc. April 2007 - April 2010
Cisco Systems, Inc. July 2005 - December 2006
Avaya Inc. January 2001 - June 2005
Lucent Technologies and Avaya Inc January 1998 - January 2001
Lucent Technologies January 1997 - January 1998
Lucent Technologies January 1995 - January 1996
AT&T Business Communication Systems January 1993 - January 1995
Skills
Business Development, Negotiation, Product Development, Product Management, Management, Unified Communications, VoIP, Avaya, Contact Centers, Telecommunications, Solution Selling, Telephony, Channel, Call Center, SaaS, Integration, Program Management, Call Centers, Project Management, Sales Process, Direct Sales, Managed Services, CTI, Leadership, Channel Partners, Networking, IP, Strategy, Go-to-market Strategy, CRM, Cisco Technologies, Sales Operations, Competitive Analysis, UCaaS, Cloud Computing, Video Conferencing, SIP, Wireless, Business Alliances, Sales Engineering, Team Leadership, Data Center, Ethernet, IVR, MPLS, Pre-sales, SIP Trunking, Strategic Partnerships, Enterprise Software, Salesforce.com
Education
D'Amore-McKim School of Business at Northeastern University 1992 — 1994
Master, Business Administration; Concentration in Global Marketing
Rensselaer Polytechnic Institute 1985 — 1989
Bachelor of Science, Industrial Engineering
Dineane Whitaker's Cross Telecom Experience April 2007 - April 2011
Job
Industry Telecommunications
Experience
Arrow Systems Integration January 2014 - Present
Self-Employed January 1995 - Present
Arrow S3 April 2011 - May 2013
Cross Telecom April 2007 - April 2011
Cross Telecom June 2005 - April 2007
Lucent Technologies/Expanets February 1998 - January 2004
African & Afro-American Studies, UNC-CH November 1989 - May 1997
African & Afro-American Studies, UNC-CH November 1989 - May 1997
Skills
Telecommunications, Call Center, Technical Writing, VoIP, Training, Project Management, Vendor Management, Visio, Customer Service, Messaging, Networking, Wireless, System Administration, Call Centers, Editing, Books, Avaya, Troubleshooting, Management, Process Improvement, Process Flow..., Documenation, Technical Support, Program Management, Telephony, Team Leadership, Testing, Salesforce.com, Leadership, Access, Enterprise Software, Customer Satisfaction, Cross-functional Team..., SharePoint, CRM, Coaching, Consulting, Sales
Education
University of North Carolina at Chapel Hill 1984 — 1996
B.A., M.I.S.
Plymouth High School
Arrow Systems Integration January 2014 - Present
Self-Employed January 1995 - Present
Arrow S3 April 2011 - May 2013
Cross Telecom April 2007 - April 2011
Cross Telecom June 2005 - April 2007
Lucent Technologies/Expanets February 1998 - January 2004
African & Afro-American Studies, UNC-CH November 1989 - May 1997
African & Afro-American Studies, UNC-CH November 1989 - May 1997
Skills
Telecommunications, Call Center, Technical Writing, VoIP, Training, Project Management, Vendor Management, Visio, Customer Service, Messaging, Networking, Wireless, System Administration, Call Centers, Editing, Books, Avaya, Troubleshooting, Management, Process Improvement, Process Flow..., Documenation, Technical Support, Program Management, Telephony, Team Leadership, Testing, Salesforce.com, Leadership, Access, Enterprise Software, Customer Satisfaction, Cross-functional Team..., SharePoint, CRM, Coaching, Consulting, Sales
Education
University of North Carolina at Chapel Hill 1984 — 1996
B.A., M.I.S.
Plymouth High School
Tara Joslin's Cross Telecom Experience March 2007 - March 2010
Job Audit Manager Risk & Control Services at Ameriprise Financial
Industry Accounting
Experience
Ameriprise Financial April 2015 - Present
Ameriprise Financial Services, Inc. September 2011 - Present
Lawson Software April 2010 - July 2011
Cross Telecom March 2007 - March 2010
Thomson Reuters 2004 - 2007
American Public Media / Minnesota Pubic Radio 2001 - 2004
Robert Half Finance & Accounting 2000 - 2001
Gateway April 1998 - March 2000
Skills
Variance Analysis, Accounting, Financial Analysis, Finance, Analysis, Financial Modeling, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Business Analysis
Education
The University of South Dakota 1992 — 1997
BSBA, Accounting
Watertown High School
Diploma
Ameriprise Financial April 2015 - Present
Ameriprise Financial Services, Inc. September 2011 - Present
Lawson Software April 2010 - July 2011
Cross Telecom March 2007 - March 2010
Thomson Reuters 2004 - 2007
American Public Media / Minnesota Pubic Radio 2001 - 2004
Robert Half Finance & Accounting 2000 - 2001
Gateway April 1998 - March 2000
Skills
Variance Analysis, Accounting, Financial Analysis, Finance, Analysis, Financial Modeling, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Business Analysis
Education
The University of South Dakota 1992 — 1997
BSBA, Accounting
Watertown High School
Diploma
Steffanie Brelje's Cross Telecom Experience July 2005 - October 2005
Job Senior Business Intelligence Developer at Deluxe Corporation
Industry Information Technology and Services
Experience
Deluxe Corporation April 2013 - Present
Deluxe Corporation June 2009 - Present
Synchrono May 2008 - May 2009
Harland/Liberty Enterprises October 2005 - May 2008
CROSS TELECOM July 2005 - October 2005
Harland/Liberty Enterprises April 2001 - July 2005
Harland/Liberty Enterprises April 1999 - April 2001
Skills
IT Liaison, Business Liaison, Report Designer, Report Developer, Requirements, Documentation, Quality Assurance, Data Analyst, Data Design, Solution Implementation, Project Managment, ETL Designer, ETL Developer, Written Communication
Education
University of Saint Thomas 1994 — 1996
Bachelor of Arts, Marketing Management
Anoka Ramsey Community College 1992 — 1994
Associates Degree, General
Minnesota State University, Mankato 1991 — 1992
General
Deluxe Corporation April 2013 - Present
Deluxe Corporation June 2009 - Present
Synchrono May 2008 - May 2009
Harland/Liberty Enterprises October 2005 - May 2008
CROSS TELECOM July 2005 - October 2005
Harland/Liberty Enterprises April 2001 - July 2005
Harland/Liberty Enterprises April 1999 - April 2001
Skills
IT Liaison, Business Liaison, Report Designer, Report Developer, Requirements, Documentation, Quality Assurance, Data Analyst, Data Design, Solution Implementation, Project Managment, ETL Designer, ETL Developer, Written Communication
Education
University of Saint Thomas 1994 — 1996
Bachelor of Arts, Marketing Management
Anoka Ramsey Community College 1992 — 1994
Associates Degree, General
Minnesota State University, Mankato 1991 — 1992
General
Darlene Burton's Cross Telecom Experience 2004 - 2007
Job National Account Manager
Industry Telecommunications
Kim Santich's Cross Telecom Experience June 2009 - May 2011
Job Sales at Arrow Systems Integration
Industry Information Technology and Services
Experience
Arrow Systems Integration June 2009 - Present
Arrow S3 2011 - 2014
Cross Telecom June 2009 - May 2011
Avaya October 2000 - June 2009
Avaya 2001 - 2009
Lucent Technologies / Avaya 1995 - 2000
AT&T September 1974 - 1995
Skills
Avaya, Telephony, ACD, Contact Centers, Unified Communications, IVR, Network Engineering, Escalation, VoIP, Voice Mail, Inbound Marketing, Quote, CTI, SIP Trunking, Managed Services, Switching, Information Systems, Selling, Telecommunications, Call Centers, SIP, Unified Messaging, Video Conferencing, IP, Solution Selling, LAN-WAN, T1, Program Management, ISDN, Ethernet, H.323, Professional Services, Hosted Services, IP PBX, Telepresence, TDM, Avaya IP Telephony, MPLS, Call Logging, Sales Engineering, WAN, Call Center, Cabling, Avaya Technologies, Co-location, Wireless, Sales, Channel Partners, Collaboration Solutions
Education
University of Illinois at Urbana-Champaign 1970 — 1974
Elementary Education and Teaching
Arrow Systems Integration June 2009 - Present
Arrow S3 2011 - 2014
Cross Telecom June 2009 - May 2011
Avaya October 2000 - June 2009
Avaya 2001 - 2009
Lucent Technologies / Avaya 1995 - 2000
AT&T September 1974 - 1995
Skills
Avaya, Telephony, ACD, Contact Centers, Unified Communications, IVR, Network Engineering, Escalation, VoIP, Voice Mail, Inbound Marketing, Quote, CTI, SIP Trunking, Managed Services, Switching, Information Systems, Selling, Telecommunications, Call Centers, SIP, Unified Messaging, Video Conferencing, IP, Solution Selling, LAN-WAN, T1, Program Management, ISDN, Ethernet, H.323, Professional Services, Hosted Services, IP PBX, Telepresence, TDM, Avaya IP Telephony, MPLS, Call Logging, Sales Engineering, WAN, Call Center, Cabling, Avaya Technologies, Co-location, Wireless, Sales, Channel Partners, Collaboration Solutions
Education
University of Illinois at Urbana-Champaign 1970 — 1974
Elementary Education and Teaching
Jennifer Schlesier's Cross Telecom Experience 2005 - December 2014
Job Design Engineer at The Via Group, Inc.
Industry Telecommunications
Experience
The Via Group, Inc. January 2015 - Present
Arrow S3 October 2013 - December 2014
Cross Telecom 2005 - December 2014
Arrow Electronics 2005 - December 2014
Skills
VoIP, Contact Centers, Vendor Management, SIP, Avaya, T1, IP, Telephony, Telecommunications, Unified Communications, SIP Trunking, Managed Services, Switches, IVR, Cisco Technologies, ISDN, Video Conferencing, Pre-sales, Unified Messaging, Solution Selling, Call Centers, Wireless, Sales Engineering, Ethernet, Cloud Computing, WAN, Data Center, MPLS, Enterprise Software, Professional Services, Voice Mail, Avaya Technologies, LAN-WAN
Education
University of Arkansas at Little Rock 1985 — 1988
The Via Group, Inc. January 2015 - Present
Arrow S3 October 2013 - December 2014
Cross Telecom 2005 - December 2014
Arrow Electronics 2005 - December 2014
Skills
VoIP, Contact Centers, Vendor Management, SIP, Avaya, T1, IP, Telephony, Telecommunications, Unified Communications, SIP Trunking, Managed Services, Switches, IVR, Cisco Technologies, ISDN, Video Conferencing, Pre-sales, Unified Messaging, Solution Selling, Call Centers, Wireless, Sales Engineering, Ethernet, Cloud Computing, WAN, Data Center, MPLS, Enterprise Software, Professional Services, Voice Mail, Avaya Technologies, LAN-WAN
Education
University of Arkansas at Little Rock 1985 — 1988
Scott Craig's Cross Telecom Experience April 2005 - May 2007
Job Director of Enterprise Networking at Cyber Advisors
Industry Computer Networking
Experience
Cyber Advisors September 2015 - Present
Life Time Fitness April 2011 - June 2015
Life Time Fitness November 2007 - April 2011
Cross Telecom April 2005 - May 2007
LifeTime Fitness December 2004 - April 2005
ProStaff April 2001 - December 2004
Born Information Services March 1999 - March 2001
Skills
Cisco Technologies, Data Center, Switches, Firewalls, Network Design, Security, Routers, WAN, Networking, Integration, VPN, Network Administration, Troubleshooting, LAN-WAN, Load Balancing, Virtualization, Wireless Networking, Management, Network Monitoring Tools, Enterprise Storage, Storage Virtualization, Windows Server, Server Architecture, Server Administration, Desktop Administration, Telecommunications, Cisco Wireless, Wireless
Education
University of Minnesota-Twin Cities
Cyber Advisors September 2015 - Present
Life Time Fitness April 2011 - June 2015
Life Time Fitness November 2007 - April 2011
Cross Telecom April 2005 - May 2007
LifeTime Fitness December 2004 - April 2005
ProStaff April 2001 - December 2004
Born Information Services March 1999 - March 2001
Skills
Cisco Technologies, Data Center, Switches, Firewalls, Network Design, Security, Routers, WAN, Networking, Integration, VPN, Network Administration, Troubleshooting, LAN-WAN, Load Balancing, Virtualization, Wireless Networking, Management, Network Monitoring Tools, Enterprise Storage, Storage Virtualization, Windows Server, Server Architecture, Server Administration, Desktop Administration, Telecommunications, Cisco Wireless, Wireless
Education
University of Minnesota-Twin Cities
David Hanenburg's Cross Telecom Experience June 2011 - December 2011
Job Sales Engineer at Arrow Systems Integration
Industry Telecommunications
Experience
Arrow Systems Integration January 2012 - Present
Cross Telecom June 2011 - December 2011
Cross Telecom May 2006 - January 2009
Avaya January 2005 - May 2006
Expanets 2003 - 2004
Avaya January 2000 - March 2002
Alcatel-Lucent September 1997 - January 2002
CD Warehouse 1993 - 1994
AT&T January 1992 - May 1993
AT&T September 1988 - August 1992
Skills
Avaya, IP, WAN, Switches, Routers, Telephony, Troubleshooting, VoIP, Unified Communications, Servers, Wireless, Managed Services, Direct Sales, Enterprise Software, Account Management, Call Centers, Channel Partners, Virtualization, Data Center, SIP, Network Security, Professional Services, MPLS, Cabling, Pre-sales, IVR, Networking, Cloud Computing, CTI, Telepresence, SIP Trunking, Hosted Services, Ethernet, Network Architecture, Cisco Technologies, Sales Engineering, Routing, Solution Selling, T1, ACD, Video Conferencing, LAN-WAN, Contact Centers, SaaS, Telecommunications, Integration, Network Design, Vendor Management, Avaya Technologies
Education
Colorado State University 1981 — 1983
Bachelor of Science (BS), Psychology
Arrow Systems Integration January 2012 - Present
Cross Telecom June 2011 - December 2011
Cross Telecom May 2006 - January 2009
Avaya January 2005 - May 2006
Expanets 2003 - 2004
Avaya January 2000 - March 2002
Alcatel-Lucent September 1997 - January 2002
CD Warehouse 1993 - 1994
AT&T January 1992 - May 1993
AT&T September 1988 - August 1992
Skills
Avaya, IP, WAN, Switches, Routers, Telephony, Troubleshooting, VoIP, Unified Communications, Servers, Wireless, Managed Services, Direct Sales, Enterprise Software, Account Management, Call Centers, Channel Partners, Virtualization, Data Center, SIP, Network Security, Professional Services, MPLS, Cabling, Pre-sales, IVR, Networking, Cloud Computing, CTI, Telepresence, SIP Trunking, Hosted Services, Ethernet, Network Architecture, Cisco Technologies, Sales Engineering, Routing, Solution Selling, T1, ACD, Video Conferencing, LAN-WAN, Contact Centers, SaaS, Telecommunications, Integration, Network Design, Vendor Management, Avaya Technologies
Education
Colorado State University 1981 — 1983
Bachelor of Science (BS), Psychology
Ryan Conrad's Cross Telecom Experience September 2008 - April 2012
Job Operations Research Analyst at Systems Planning and Analysis, Inc
Industry Information Technology and Services
Experience
Systems Planning and Analysis, Inc May 2012 - Present
Cross Telecom September 2008 - April 2012
Siemens Power Generation August 2003 - September 2008
Skills
Project Management, Telecommunications
Education
University of Central Florida - College of Business Administration 1999 — 2003
Bachelor of Science (BS), Business Management Information Systems
Systems Planning and Analysis, Inc May 2012 - Present
Cross Telecom September 2008 - April 2012
Siemens Power Generation August 2003 - September 2008
Skills
Project Management, Telecommunications
Education
University of Central Florida - College of Business Administration 1999 — 2003
Bachelor of Science (BS), Business Management Information Systems
Anthony Hausladen's Cross Telecom Experience Account ExecutiveXeta TechnologiesFebruary 2000 - September 2003
Job Sales Executive at Cross Telecom
Industry Telecommunications
Experience
Cross Telecom Account ExecutiveXeta TechnologiesFebruary 2000 - September 2003
Education
Saint Louis University 1993 — 1997
Cross Telecom Account ExecutiveXeta TechnologiesFebruary 2000 - September 2003
Education
Saint Louis University 1993 — 1997
Mike Bevilacqua's Cross Telecom Experience September 2006 - May 2011
Job President at Arrow SI
Industry Telecommunications
Experience
Arrow Systems Integration January 2013 - Present
Arrow S3 May 2011 - January 2013
Cross Telecom September 2006 - May 2011
Lawson Software October 2000 - September 2006
Apogee Enterprises, Inc. April 1998 - September 2000
Air Products and Chemicals 1981 - 1998
Ingersoll Rand 1976 - 1981
Skills
Strategic Partnerships, Executive Management, Financial Analysis, Financial Modeling, Corporate Finance, Business Operations, Acquisition Integration, Mergers & Acquisitions, Strategic Planning, Cross-functional Team..., Strategy
Education
Lehigh University 1982 — 1985
MBA
The College of New Jersey 1974 — 1978
Bachelor of Science (B.S.), Accounting/Finance
Arrow Systems Integration January 2013 - Present
Arrow S3 May 2011 - January 2013
Cross Telecom September 2006 - May 2011
Lawson Software October 2000 - September 2006
Apogee Enterprises, Inc. April 1998 - September 2000
Air Products and Chemicals 1981 - 1998
Ingersoll Rand 1976 - 1981
Skills
Strategic Partnerships, Executive Management, Financial Analysis, Financial Modeling, Corporate Finance, Business Operations, Acquisition Integration, Mergers & Acquisitions, Strategic Planning, Cross-functional Team..., Strategy
Education
Lehigh University 1982 — 1985
MBA
The College of New Jersey 1974 — 1978
Bachelor of Science (B.S.), Accounting/Finance
Thomas Muti's Cross Telecom Experience March 2006 - May 2008
Job Director of Sales at Dunbar Cybersecurity
Industry Information Technology and Services
Experience
Dunbar Cybersecurity August 2013 - Present
Carousel Industries May 2008 - August 2013
Cross Telecom March 2006 - May 2008
Inter-Tel January 2004 - March 2006
Black & Decker November 2002 - January 2004
Deutsche Bank October 1999 - October 2002
Skills
Call Centers, Channel Partners, Solution Selling, Avaya, Professional Services, Telephony, Unified Communications, Direct Sales, Salesforce.com, Telecommunications, Data Center, Virtualization, Managed Services, VoIP, Video Conferencing, IP, MPLS, SIP, Account Management, Networking, Disaster Recovery, Wireless
Education
Loyola College in Maryland 2001 — 2002
Master of Business Administration (M.B.A.)
Towson University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
Dunbar Cybersecurity August 2013 - Present
Carousel Industries May 2008 - August 2013
Cross Telecom March 2006 - May 2008
Inter-Tel January 2004 - March 2006
Black & Decker November 2002 - January 2004
Deutsche Bank October 1999 - October 2002
Skills
Call Centers, Channel Partners, Solution Selling, Avaya, Professional Services, Telephony, Unified Communications, Direct Sales, Salesforce.com, Telecommunications, Data Center, Virtualization, Managed Services, VoIP, Video Conferencing, IP, MPLS, SIP, Account Management, Networking, Disaster Recovery, Wireless
Education
Loyola College in Maryland 2001 — 2002
Master of Business Administration (M.B.A.)
Towson University 1996 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
Malcom McCollum's Cross Telecom Experience November 2003 - December 2004
Job Voice Communications Mgr
Industry Telecommunications
Experience
Cox Enterprises January 2005 - Present
Cross Telecom November 2003 - December 2004
Avaya January 2001 - November 2003
Avaya January 1999 - December 2000
Lucent Technologies January 1996 - December 1998
AT&T January 1985 - December 1995
Skills
Telecommunications, Wireless, Vendor Management, Call Center, Consultative Selling, Selling, Managed Services, Unified Communications, Call Centers
Education
Harding University 1975 — 1979
BA, Political Science
Apple Valley High
Cox Enterprises January 2005 - Present
Cross Telecom November 2003 - December 2004
Avaya January 2001 - November 2003
Avaya January 1999 - December 2000
Lucent Technologies January 1996 - December 1998
AT&T January 1985 - December 1995
Skills
Telecommunications, Wireless, Vendor Management, Call Center, Consultative Selling, Selling, Managed Services, Unified Communications, Call Centers
Education
Harding University 1975 — 1979
BA, Political Science
Apple Valley High
Felicia Hamm's Cross Telecom Experience 2009 - 2010
Job Computer Software Professional
Industry Computer Software
Experience
Cross Telecom 2009 - 2010
Education
Chicago State University 2000 — 2003
Cross Telecom 2009 - 2010
Education
Chicago State University 2000 — 2003
Rob Yousey's Cross Telecom Experience August 2005 - April 2008
Job Technical Solutions Consultant at Arrow Systems Integration
Industry Telecommunications
Experience
Arrow Systems Integration January 2015 - Present
Arrow S3 January 2012 - December 2014
Arrow S3 April 2008 - December 2011
Cross Telecom August 2005 - April 2008
National Grid January 2003 - August 2005
Avaya January 2001 - January 2003
Welch Allyn February 1985 - January 2001
Skills
Avaya, APDS - Unified..., APDS - Avaya Data..., VoIP, SIP, SIP Trunking, Contact Center, UC, Mobility Solutions, Unified Messaging, Unified Communications, Solution Architecture, Contact Centers, Telecommunications, Solution Selling, Sales Engineering, Pre-sales, Managed Services, IVR, Direct Sales, ACD, Enterprise Software, CTI, Solutions Marketing, TDM, Hosted Services, Call Logging, Leadership, Professional Services, Telephony, IP PBX, Wireless, WAN, T1, Channel Partners, ISDN, Video Conferencing, Networking, Cisco Technologies, IP, Call Centers, Network Architecture, Data Center, H.323, Cloud Computing, SaaS, Voice Mail, Switches, MPLS, LAN-WAN
Education
Syracuse University 1987 — 1992
State University of New York College at Potsdam 1980 — 1984
Bachelor of Arts, Computer Science
Arrow Systems Integration January 2015 - Present
Arrow S3 January 2012 - December 2014
Arrow S3 April 2008 - December 2011
Cross Telecom August 2005 - April 2008
National Grid January 2003 - August 2005
Avaya January 2001 - January 2003
Welch Allyn February 1985 - January 2001
Skills
Avaya, APDS - Unified..., APDS - Avaya Data..., VoIP, SIP, SIP Trunking, Contact Center, UC, Mobility Solutions, Unified Messaging, Unified Communications, Solution Architecture, Contact Centers, Telecommunications, Solution Selling, Sales Engineering, Pre-sales, Managed Services, IVR, Direct Sales, ACD, Enterprise Software, CTI, Solutions Marketing, TDM, Hosted Services, Call Logging, Leadership, Professional Services, Telephony, IP PBX, Wireless, WAN, T1, Channel Partners, ISDN, Video Conferencing, Networking, Cisco Technologies, IP, Call Centers, Network Architecture, Data Center, H.323, Cloud Computing, SaaS, Voice Mail, Switches, MPLS, LAN-WAN
Education
Syracuse University 1987 — 1992
State University of New York College at Potsdam 1980 — 1984
Bachelor of Arts, Computer Science
Chuck Ulin's Cross Telecom Experience May 2005 - June 2006
Job Training Operations Manager at Arrow Systems Integration
Industry Telecommunications
Experience
Arrow Systems Integration 2005 - Present
Cross Telecom May 2005 - June 2006
Metsys a SEBESTA BLOMBERG division December 2001 - May 2005
TechRepublic.com February 2000 - May 2001
Metsys Engineering, Inc. September 1994 - January 2000
Skills
Call Centers, Call Center, Telecommunications, Project Management, VoIP, Customer Service, Process Improvement, Managed Services, Vendor Management, Unified Communications, ACD, Account Management, Avaya, Wireless, Video Conferencing, Troubleshooting, Training, Telephony, Team Leadership, T1, Solution Selling, Salesforce.com, Sales Operations, Sales, SaaS, SIP Trunking, SIP, Project Planning, Program Management, Professional Services, Marketing, Management, IVR, IP, Direct Sales, Data Center, Customer Satisfaction, Contact Centers, CRM, Cloud Computing
Education
University of Northern Iowa 1986 — 1991
BA, General Studies
University of Northern Iowa 1986 — 1991
Bachelor of Arts (B.A.), General Studies
Arrow Systems Integration 2005 - Present
Cross Telecom May 2005 - June 2006
Metsys a SEBESTA BLOMBERG division December 2001 - May 2005
TechRepublic.com February 2000 - May 2001
Metsys Engineering, Inc. September 1994 - January 2000
Skills
Call Centers, Call Center, Telecommunications, Project Management, VoIP, Customer Service, Process Improvement, Managed Services, Vendor Management, Unified Communications, ACD, Account Management, Avaya, Wireless, Video Conferencing, Troubleshooting, Training, Telephony, Team Leadership, T1, Solution Selling, Salesforce.com, Sales Operations, Sales, SaaS, SIP Trunking, SIP, Project Planning, Program Management, Professional Services, Marketing, Management, IVR, IP, Direct Sales, Data Center, Customer Satisfaction, Contact Centers, CRM, Cloud Computing
Education
University of Northern Iowa 1986 — 1991
BA, General Studies
University of Northern Iowa 1986 — 1991
Bachelor of Arts (B.A.), General Studies
Kirk Martin's Cross Telecom Experience 2004 - July 2012
Job Infrastructure Engineering Manager
Industry Telecommunications
Experience
Lake Trust Credit Union July 2011 - Present
Cross Telecom 2004 - July 2012
Avaya October 2000 - June 2004
Mid-State Fluid Power October 1989 - May 2000
Skills
Unified Communications, Solution Selling, Contact Centers, Managed Services, Direct Sales, Telephony, Avaya, Management, Call Center, Marketing Strategy, Sales, CTI, Telecommunications, VoIP, Data Center, Account Management, SaaS, Channel Partners, Cloud Computing, Call Centers, Avaya Technologies, IVR
Education
University of Michigan-Flint 1984 — 1988
BAS, Business
The George Washington University
Master's Certificate in Project Management, Project Management
The George Washington University 2011 — 2013
Associates Certificate in Project Managment, Project Management
Cleary University 2015 — 2016
MBA Candidate, Business Administration and Management
Lake Trust Credit Union July 2011 - Present
Cross Telecom 2004 - July 2012
Avaya October 2000 - June 2004
Mid-State Fluid Power October 1989 - May 2000
Skills
Unified Communications, Solution Selling, Contact Centers, Managed Services, Direct Sales, Telephony, Avaya, Management, Call Center, Marketing Strategy, Sales, CTI, Telecommunications, VoIP, Data Center, Account Management, SaaS, Channel Partners, Cloud Computing, Call Centers, Avaya Technologies, IVR
Education
University of Michigan-Flint 1984 — 1988
BAS, Business
The George Washington University
Master's Certificate in Project Management, Project Management
The George Washington University 2011 — 2013
Associates Certificate in Project Managment, Project Management
Cleary University 2015 — 2016
MBA Candidate, Business Administration and Management
Neil Weaver's Cross Telecom Experience January 2007 - October 2011
Job ProServices Pricing Specialist at Arrow Systems Integration
Industry Telecommunications
Experience
Arrow Systems Integration October 2011 - Present
Cross Telecom January 2007 - October 2011
SunTrust Bank 1997 - 2006
Skills
Telecommunications, Avaya, VoIP, Unified Communications, Telephony, CTI, IP, Contact Centers, Managed Services, IVR, SIP Trunking, SIP, ACD, MPLS, Cloud Computing, Channel Partners, Wireless, Solution Selling, Unified Messaging, Video Conferencing, Ethernet, Call Centers, WAN, Data Center, Professional Services, Avaya Technologies
Education
The University of Georgia 1981 — 1986
Bachelor of Science, Computer Science
Arrow Systems Integration October 2011 - Present
Cross Telecom January 2007 - October 2011
SunTrust Bank 1997 - 2006
Skills
Telecommunications, Avaya, VoIP, Unified Communications, Telephony, CTI, IP, Contact Centers, Managed Services, IVR, SIP Trunking, SIP, ACD, MPLS, Cloud Computing, Channel Partners, Wireless, Solution Selling, Unified Messaging, Video Conferencing, Ethernet, Call Centers, WAN, Data Center, Professional Services, Avaya Technologies
Education
The University of Georgia 1981 — 1986
Bachelor of Science, Computer Science
Doug Lang's Cross Telecom Experience January 2007 - May 2011
Job Senior VP Business Operations at Arrow Sysytem Integration
Industry Telecommunications
Experience
Arrow Systems Integration May 2011 - Present
Cross Telecom January 2007 - May 2011
ACT May 2001 - January 2007
Skills
Integration, VoIP, Unified Communications, Telephony, Telecommunications, Managed Services, Avaya, SIP, IP, Wireless, Call Centers, IVR, Contact Centers, Solution Selling, SIP Trunking
Education
The Ohio State University 1989 — 1994
Bachelor of Science (B.S.), Industrial Technology Education
Arrow Systems Integration May 2011 - Present
Cross Telecom January 2007 - May 2011
ACT May 2001 - January 2007
Skills
Integration, VoIP, Unified Communications, Telephony, Telecommunications, Managed Services, Avaya, SIP, IP, Wireless, Call Centers, IVR, Contact Centers, Solution Selling, SIP Trunking
Education
The Ohio State University 1989 — 1994
Bachelor of Science (B.S.), Industrial Technology Education
Greg Washburn's Cross Telecom Experience 2003 - November 2011
Job Strategic Account Manager at Arrow S3
Industry Telecommunications
Experience
Arrow S3 January 2014 - Present
Arrow S3 (formerly Cross Telecom) November 2011 - December 2013
Cross Telecom 2003 - November 2011
Avaya May 1996 - May 2003
Skills
Managed Services, Unified Communications, IVR, Solution Selling, Sales Management, Avaya, SIP, Telecommunications, Contact Centers, Channel Partners, VoIP, Channel, Strategic Planning, Telephony, Call Centers, Call Center, Sales Process, CTI, Video Conferencing, ACD, Account Management, SIP Trunking, Professional Services, Pre-sales, Selling, Unified Messaging, Direct Sales, IP, Ethernet, Enterprise Software, LAN-WAN, Wireless, Co-location, Data Center, Cloud Computing, Sales Engineering, T1, SaaS, WAN, Salesforce.com, Hosted Services, Cisco Technologies, Networking, Go-to-market Strategy, Call Logging, Network Design, Network Architecture, Strategic Partnerships, Mobile Devices, Virtualization
Education
University of Pittsburgh 1986 — 1990
Bachelor of Arts (B.A.), Business and Political Science
Waubbonsie Valley High School 1982 — 1986
Arrow S3 January 2014 - Present
Arrow S3 (formerly Cross Telecom) November 2011 - December 2013
Cross Telecom 2003 - November 2011
Avaya May 1996 - May 2003
Skills
Managed Services, Unified Communications, IVR, Solution Selling, Sales Management, Avaya, SIP, Telecommunications, Contact Centers, Channel Partners, VoIP, Channel, Strategic Planning, Telephony, Call Centers, Call Center, Sales Process, CTI, Video Conferencing, ACD, Account Management, SIP Trunking, Professional Services, Pre-sales, Selling, Unified Messaging, Direct Sales, IP, Ethernet, Enterprise Software, LAN-WAN, Wireless, Co-location, Data Center, Cloud Computing, Sales Engineering, T1, SaaS, WAN, Salesforce.com, Hosted Services, Cisco Technologies, Networking, Go-to-market Strategy, Call Logging, Network Design, Network Architecture, Strategic Partnerships, Mobile Devices, Virtualization
Education
University of Pittsburgh 1986 — 1990
Bachelor of Arts (B.A.), Business and Political Science
Waubbonsie Valley High School 1982 — 1986
Daniel Topp's Cross Telecom Experience 2004 - 2008
Job Vice President of Sales at Techteriors
Industry Information Technology and Services
Experience
Techteriors December 2014 - Present
SKC Communications Products 2010 - November 2014
Bridge Business Partners LLC 2009 - 2010
Advanced Waste Services 2008 - 2009
Cross Telecom 2004 - 2008
Avaya 1999 - 2004
Norstan Communications 1992 - 1999
Skills
Sales, Customer Satisfaction, Unified Communications, Video Conferencing, Management
Education
Marquette University
B.S. in Business Administration, Marketing & Finance
Marquette University High School
Techteriors December 2014 - Present
SKC Communications Products 2010 - November 2014
Bridge Business Partners LLC 2009 - 2010
Advanced Waste Services 2008 - 2009
Cross Telecom 2004 - 2008
Avaya 1999 - 2004
Norstan Communications 1992 - 1999
Skills
Sales, Customer Satisfaction, Unified Communications, Video Conferencing, Management
Education
Marquette University
B.S. in Business Administration, Marketing & Finance
Marquette University High School
Richard Meeker's Cross Telecom Experience February 2006 - November 2007
Job Vice President Architecture and Implementation Solutions: East Region at Accuvant/FishNet Security
Industry Information Technology and Services
Experience
Optiv April 2015 - Present
FishNet Security June 2014 - Present
FishNet Security November 2010 - June 2014
Meeker, Melville & Associates LLC January 2010 - November 2010
Extropy Group November 2007 - December 2009
Cross Telecom February 2006 - November 2007
Avaya 1998 - 2006
Skills
Network Security, Network Architecture, Security, Pre-sales, Management, Cisco Technologies, Networking, Information Security..., Information Security, Firewalls, IT Service Management, PCI DSS, Telecommunications, Data Center, CISSP, Cloud Computing, Routing, Switches, Switch
Education
Jacksonville University 1996 — 1998
BS Business
University of West Florida
Optiv April 2015 - Present
FishNet Security June 2014 - Present
FishNet Security November 2010 - June 2014
Meeker, Melville & Associates LLC January 2010 - November 2010
Extropy Group November 2007 - December 2009
Cross Telecom February 2006 - November 2007
Avaya 1998 - 2006
Skills
Network Security, Network Architecture, Security, Pre-sales, Management, Cisco Technologies, Networking, Information Security..., Information Security, Firewalls, IT Service Management, PCI DSS, Telecommunications, Data Center, CISSP, Cloud Computing, Routing, Switches, Switch
Education
Jacksonville University 1996 — 1998
BS Business
University of West Florida
Coleen Frink's Cross Telecom Experience April 2010 - October 2011
Job PreSales Engineer | Solutions Architect | Contact Center
Industry Computer Software
Experience
Interactive Intelligence May 2015 - Present
Arrow Systems Integration January 2015 - April 2015
Arrow Shared Solutions and Services, Inc. (Arrow S3) January 2014 - January 2015
Arrow Shared Solutions and Services, Inc. (Arrow S3) October 2011 - January 2014
Cross Telecom April 2010 - October 2011
Avaya December 2009 - April 2010
Nortel February 2003 - December 2009
Nortel May 2000 - December 2002
Nortel March 1986 - April 2000
Education
University of Minnesota-Twin Cities
Bachelor of Mathematics
Interactive Intelligence May 2015 - Present
Arrow Systems Integration January 2015 - April 2015
Arrow Shared Solutions and Services, Inc. (Arrow S3) January 2014 - January 2015
Arrow Shared Solutions and Services, Inc. (Arrow S3) October 2011 - January 2014
Cross Telecom April 2010 - October 2011
Avaya December 2009 - April 2010
Nortel February 2003 - December 2009
Nortel May 2000 - December 2002
Nortel March 1986 - April 2000
Education
University of Minnesota-Twin Cities
Bachelor of Mathematics
Matt Crea's Cross Telecom Experience December 2010 - April 2012
Job Assistant Controller at Second Harvest Heartland
Industry Accounting
Experience
Second Harvest Heartland January 2015 - Present
SECOA July 2013 - Present
RWL Water AEROMIX April 2012 - July 2013
Cross Telecom December 2010 - April 2012
Mahoney Ulbrich Christiansen & Russ September 2007 - March 2010
Malloy Montague Karnowski & Radosevich August 2005 - October 2006
Education
Saint John's University 2001 — 2005
BA, Accounting
Second Harvest Heartland January 2015 - Present
SECOA July 2013 - Present
RWL Water AEROMIX April 2012 - July 2013
Cross Telecom December 2010 - April 2012
Mahoney Ulbrich Christiansen & Russ September 2007 - March 2010
Malloy Montague Karnowski & Radosevich August 2005 - October 2006
Education
Saint John's University 2001 — 2005
BA, Accounting
Pat Eads's Cross Telecom Experience June 2005 - November 2006
Job Owner, Organizing Principals, LLC
Industry Financial Services
Experience
Organizing Principals, LLC March 2007 - Present
WellStar Health System April 2011 - Present
Arrow S3 April 2011 - Present
PMTelco September 2007 - Present
HCC Life Insurance Company August 2007 - Present
Cobb County September 2003 - Present
Cross Telecom June 2005 - November 2006
Viable Resources April 2004 - May 2005
Avaya July 2000 - December 2002
Lucent Technologies February 1998 - June 2000
Skills
Telecommunications, VoIP, Call Centers, Solution Selling, Managed Services, Telephony, Wireless
Education
Georgia Institute of Technology 1980 — 1985
Bachelor of Science (BS)
Organizing Principals, LLC March 2007 - Present
WellStar Health System April 2011 - Present
Arrow S3 April 2011 - Present
PMTelco September 2007 - Present
HCC Life Insurance Company August 2007 - Present
Cobb County September 2003 - Present
Cross Telecom June 2005 - November 2006
Viable Resources April 2004 - May 2005
Avaya July 2000 - December 2002
Lucent Technologies February 1998 - June 2000
Skills
Telecommunications, VoIP, Call Centers, Solution Selling, Managed Services, Telephony, Wireless
Education
Georgia Institute of Technology 1980 — 1985
Bachelor of Science (BS)
Craig McLaurin's Cross Telecom Experience 2006 - 2008
Job Systems Engineer II
Industry Information Technology and Services
Experience
Insight August 2008 - Present
Cross Telecom 2006 - 2008
TechKnowledge Consulting 1998 - 2006
CUC 1989 - 1995
Skills
Data Center, Cisco Technologies, VoIP, Professional Services, Integration, Virtualization, Unified Communications, Infrastructure, Telecommunications, Project Management, Cloud Computing, Project Delivery, Managed Services, Wireless, Cisco, Infrastructure Planning, IP, Networking, SaaS, Solution Selling, Disaster Recovery, Project Implementation, Project Execution, Network Design, Video Conferencing, Collaboration Solutions, Management, Sales
Education
Lamar University 1984 — 1988
Bachelor of Business Administration (BBA), Management Information Systems, General
Bryant University 1983 — 1984
Insight August 2008 - Present
Cross Telecom 2006 - 2008
TechKnowledge Consulting 1998 - 2006
CUC 1989 - 1995
Skills
Data Center, Cisco Technologies, VoIP, Professional Services, Integration, Virtualization, Unified Communications, Infrastructure, Telecommunications, Project Management, Cloud Computing, Project Delivery, Managed Services, Wireless, Cisco, Infrastructure Planning, IP, Networking, SaaS, Solution Selling, Disaster Recovery, Project Implementation, Project Execution, Network Design, Video Conferencing, Collaboration Solutions, Management, Sales
Education
Lamar University 1984 — 1988
Bachelor of Business Administration (BBA), Management Information Systems, General
Bryant University 1983 — 1984
Karin Zelones's Cross Telecom Experience 2003 - 2008
Job National Account Manager at Carousel Industries
Industry Telecommunications
Experience
Carousel Industries February 2011 - Present
Cross 2003 - February 2011
Avaya 2007 - 2008
Cross Telecom 2003 - 2008
Expanets April 1998 - 2005
AT&T April 1983 - 2003
Lucent Technologies 1983 - 2003
Entre Computers 1980 - 1983
Skills
VoIP, Networking, Telephony, Unified Communications, Solution Selling, Managed Services, Call Centers, MPLS, Cloud Computing, Avaya, Training, Telecommunications, IP, Sales Process, Direct Sales, Channel Partners, Selling, Ethernet
Education
California State University-Sacramento 1981 — 1993
Carousel Industries February 2011 - Present
Cross 2003 - February 2011
Avaya 2007 - 2008
Cross Telecom 2003 - 2008
Expanets April 1998 - 2005
AT&T April 1983 - 2003
Lucent Technologies 1983 - 2003
Entre Computers 1980 - 1983
Skills
VoIP, Networking, Telephony, Unified Communications, Solution Selling, Managed Services, Call Centers, MPLS, Cloud Computing, Avaya, Training, Telecommunications, IP, Sales Process, Direct Sales, Channel Partners, Selling, Ethernet
Education
California State University-Sacramento 1981 — 1993
Dave Veneman's Cross Telecom Experience January 2001 - March 2012
Job Retired and loving life
Industry Telecommunications
Experience
Home March 2013 - Present
Arrow S3 (formerly Shared Technologies) January 2012 - March 2012
Shared Technologies March 2001 - March 2012
Cross Telecom January 2001 - March 2012
Avaya 1995 - 2001
AT&T, Inc. 1984 - 1994
Skills
Unified Communications, IVR, VoIP, Telephony, SIP, ACD, CTI, Telecommunications, SIP Trunking, Contact Centers, Call Center, IP, Call Logging, Managed Services, Wireless, Unified Messaging, Solution Selling, Voice Mail, Cisco Technologies
Education
Michigan State University 1971 — 1973
BA, General business
Home March 2013 - Present
Arrow S3 (formerly Shared Technologies) January 2012 - March 2012
Shared Technologies March 2001 - March 2012
Cross Telecom January 2001 - March 2012
Avaya 1995 - 2001
AT&T, Inc. 1984 - 1994
Skills
Unified Communications, IVR, VoIP, Telephony, SIP, ACD, CTI, Telecommunications, SIP Trunking, Contact Centers, Call Center, IP, Call Logging, Managed Services, Wireless, Unified Messaging, Solution Selling, Voice Mail, Cisco Technologies
Education
Michigan State University 1971 — 1973
BA, General business
Darlene Burton's Cross Telecom Experience November 2005 - May 2007
Job National Account Manager at Windstream Communications
Industry Telecommunications
Experience
Windstream Communications 2010 - Present
Quagga 2007 - 2010
Cross Telecom November 2005 - May 2007
Expanets 2000 - 2005
AT&T 1994 - 2000
Skills
Avaya, Customer Relations, VoIP, IP, Unified Communications, TDM, Unified Messaging, Telecommunications, Messaging, IVR, Call Center, Voice Mail, MPLS, SIP, Wireless, Account Management, Sales Process, Video Conferencing, Customer Service, Selling, Telephony, Sales, Channel Partners, Call Centers, Professional Services, Co-location, SIP Trunking, T1, Solution Selling, Hosted Services, PRI, Managed Services, Ethernet, Direct Sales, Long Distance, Sales Engineering, WAN, LAN-WAN, ACD, Contact Centers, Broadband, Data Center, Metro Ethernet, CTI, IP PBX, Optical Fiber, Telecommunication..., National Accounts
Education
Mt. San Antonio College 1969 — 1971
Glen A. Wilson High school 1964 — 1969
Windstream Communications 2010 - Present
Quagga 2007 - 2010
Cross Telecom November 2005 - May 2007
Expanets 2000 - 2005
AT&T 1994 - 2000
Skills
Avaya, Customer Relations, VoIP, IP, Unified Communications, TDM, Unified Messaging, Telecommunications, Messaging, IVR, Call Center, Voice Mail, MPLS, SIP, Wireless, Account Management, Sales Process, Video Conferencing, Customer Service, Selling, Telephony, Sales, Channel Partners, Call Centers, Professional Services, Co-location, SIP Trunking, T1, Solution Selling, Hosted Services, PRI, Managed Services, Ethernet, Direct Sales, Long Distance, Sales Engineering, WAN, LAN-WAN, ACD, Contact Centers, Broadband, Data Center, Metro Ethernet, CTI, IP PBX, Optical Fiber, Telecommunication..., National Accounts
Education
Mt. San Antonio College 1969 — 1971
Glen A. Wilson High school 1964 — 1969
Cecelia Coughlin Horstman's Cross Telecom Experience 2003 - 2006
Job Health Services Professional
Industry Hospital & Health Care
Experience
University of Phoenix April 2010 - Present
Women Mentoring Women 2009 - December 2013
OptumHealth June 2007 - May 2010
Cross Telecom 2003 - 2006
UnitedHealth Group 1997 - 2003
MEDTAP International 1996 - 1997
Skills
MBTI, Healthcare, Team Building, Managed Care, Employee Benefits, Marketing, Teaching, Program Development, Leadership Development, Budgets, Analytics, Coaching, Qualitative Research, Public Speaking, Diabetes, Microsoft Excel, Leadership, Customer Service, Research, Project Management, Wellness, Public Health
Education
University of North Carolina at Chapel Hill 1994 — 1996
MSPH, Public Health
Minnesota State University, Mankato 1984 — 1987
B.S., Public Health
University of Phoenix April 2010 - Present
Women Mentoring Women 2009 - December 2013
OptumHealth June 2007 - May 2010
Cross Telecom 2003 - 2006
UnitedHealth Group 1997 - 2003
MEDTAP International 1996 - 1997
Skills
MBTI, Healthcare, Team Building, Managed Care, Employee Benefits, Marketing, Teaching, Program Development, Leadership Development, Budgets, Analytics, Coaching, Qualitative Research, Public Speaking, Diabetes, Microsoft Excel, Leadership, Customer Service, Research, Project Management, Wellness, Public Health
Education
University of North Carolina at Chapel Hill 1994 — 1996
MSPH, Public Health
Minnesota State University, Mankato 1984 — 1987
B.S., Public Health
Randy Soapes's Cross Telecom Experience February 2005 - January 2012
Job Solution Architect Contact Center
Industry Telecommunications
Experience
Arrow S3 (Formerly Cross Telecom and Shared Technologies) 2011 - Present
Cross Telecom February 2005 - January 2012
Cross 2005 - January 2012
Avaya 2004 - 2005
Expanets 2001 - 2005
Lucent Technologies 1996 - 2000
AT&T 1989 - 1996
Skills
Avaya, IVR, CTI, Contact Centers, Pre-sales, Routing, Unified Communications, SIP, Telecommunications, ACD, Unified Messaging, Solution Selling, IP
Education
California State Polytechnic University-Pomona
Bachelor of Science, Marketing, Computer Science
Arrow S3 (Formerly Cross Telecom and Shared Technologies) 2011 - Present
Cross Telecom February 2005 - January 2012
Cross 2005 - January 2012
Avaya 2004 - 2005
Expanets 2001 - 2005
Lucent Technologies 1996 - 2000
AT&T 1989 - 1996
Skills
Avaya, IVR, CTI, Contact Centers, Pre-sales, Routing, Unified Communications, SIP, Telecommunications, ACD, Unified Messaging, Solution Selling, IP
Education
California State Polytechnic University-Pomona
Bachelor of Science, Marketing, Computer Science
Ron Richter's Cross Telecom Experience October 2006 - October 2012
Job Avaya Engineer Senior Voice Engineer at TEKsystems
Industry Telecommunications
Experience
TEKsystems February 2015 - Present
Arrow S3 October 2012 - February 2015
Cross Telecom October 2006 - October 2012
McData Corporation February 2006 - October 2006
Avaya July 2003 - February 2006
Avaya July 2001 - July 2003
Skills
Telephony..., VoIP Telephony Skills, Troubleshooting Skills, Project Coordination..., Project Management..., Verbal Communications..., Written Communications..., Sales/Design..., Operations Manager..., MS Word, MS Excel, MS Outlook, MS Power Point, MS Visio, Avaya Site..., Provision, Telephony Traffic..., People Manager Skills, Avaya, Telephony, Troubleshooting, Avaya Aura, Project Management, Technical Support, Project Coordination, ACD, Networking, IVR, Avaya Technologies, IP, Telecommunications, VoIP, SIP, Wireless, Unified Communications, WAN, Call Centers, Visio
Education
Front Range Community College 1975 — 1983
Didn't complete, Associate of SCience
United Electronics Institute 1966 — 1968
Diploma, Electronic Technician
TEKsystems February 2015 - Present
Arrow S3 October 2012 - February 2015
Cross Telecom October 2006 - October 2012
McData Corporation February 2006 - October 2006
Avaya July 2003 - February 2006
Avaya July 2001 - July 2003
Skills
Telephony..., VoIP Telephony Skills, Troubleshooting Skills, Project Coordination..., Project Management..., Verbal Communications..., Written Communications..., Sales/Design..., Operations Manager..., MS Word, MS Excel, MS Outlook, MS Power Point, MS Visio, Avaya Site..., Provision, Telephony Traffic..., People Manager Skills, Avaya, Telephony, Troubleshooting, Avaya Aura, Project Management, Technical Support, Project Coordination, ACD, Networking, IVR, Avaya Technologies, IP, Telecommunications, VoIP, SIP, Wireless, Unified Communications, WAN, Call Centers, Visio
Education
Front Range Community College 1975 — 1983
Didn't complete, Associate of SCience
United Electronics Institute 1966 — 1968
Diploma, Electronic Technician
Steve Gums's Cross Telecom Experience February 2009 - October 2012
Job Owner at Voast LLC
Industry Computer Software
Experience
Voast LLC January 2000 - Present
Cross Telecom February 2009 - October 2012
Skills
Software Development, SQL, Java, XML, C#, Microsoft SQL Server, JavaScript, Unix, HTML, .NET, Linux, C++, Web Services, Agile Methodologies, Visual Studio, Software Design, Eclipse, Cloud Computing, ASP.NET, Databases, Apache, Perl, Scrum, WCF, Software Engineering, SOA, Visual Basic, VoIP, Telecommunications, Integration
Education
Regis University
Voast LLC January 2000 - Present
Cross Telecom February 2009 - October 2012
Skills
Software Development, SQL, Java, XML, C#, Microsoft SQL Server, JavaScript, Unix, HTML, .NET, Linux, C++, Web Services, Agile Methodologies, Visual Studio, Software Design, Eclipse, Cloud Computing, ASP.NET, Databases, Apache, Perl, Scrum, WCF, Software Engineering, SOA, Visual Basic, VoIP, Telecommunications, Integration
Education
Regis University
Scott Wendt's Cross Telecom Experience May 2006 - May 2011
Job at NACR
Industry Telecommunications
Experience
NACR May 2011 - Present
Cross Telecom May 2006 - May 2011
City of Madison February 1998 - May 2006
City of Sun Prairie January 1994 - March 2001
United States Navy June 1993 - March 2001
Skills
Silverlight, Microsoft SQL Server, C++, VB.NET, AJAX, Integration, Software Development, Java, Eclipse, C#, Visual Studio, Avaya, Call Centers, VoIP, Solution Architecture, Pre-sales, Telephony, Unified Communications, SIP, IVR, Oracle, Telecommunications, CTI, ASP.NET
Education
American College of Computer and Information Sciences 2003 — 2006
BS, Computer Science
NACR May 2011 - Present
Cross Telecom May 2006 - May 2011
City of Madison February 1998 - May 2006
City of Sun Prairie January 1994 - March 2001
United States Navy June 1993 - March 2001
Skills
Silverlight, Microsoft SQL Server, C++, VB.NET, AJAX, Integration, Software Development, Java, Eclipse, C#, Visual Studio, Avaya, Call Centers, VoIP, Solution Architecture, Pre-sales, Telephony, Unified Communications, SIP, IVR, Oracle, Telecommunications, CTI, ASP.NET
Education
American College of Computer and Information Sciences 2003 — 2006
BS, Computer Science
Al Malmquist's Cross Telecom Experience September 2009 - July 2010
Job Sales Agent at Equivoice
Industry Telecommunications
Experience
Equivoice January 2014 - Present
Equivoice August 2012 - Present
CCI/CCS December 2010 - July 2012
Cross Telecom September 2009 - July 2010
Gybe Technologies January 2009 - August 2009
InVision WFM 2007 - 2009
Aspect Software September 2001 - December 2006
Oracle 1998 - 2001
CCC Technologies 1986 - 1998
Ameritech Communications 1984 - 1986
Skills
Unified Communications, Solution Selling, SaaS, Channel, Telephony, Direct Sales, Professional Services, Call Center, Enterprise Software, VoIP, Contact Centers, Unified Messaging, ACD, IVR, CTI, Business Development, Telecommunications, Cisco Technologies, CRM, IP, Managed Services, Networking, Sales, Avaya, Channel Partners, Cloud Computing, SIP, SIP Trunking, Wireless, Go-to-market Strategy, Co-location, Hosted Services, Cisco Call Manager, MPLS, Video Conferencing, Strategic Partnerships, Salesforce.com, LAN-WAN, Sales Process, Call Centers, Account Management, Sales Management, Management, New Business Development
Education
Northern Illinois University 1965 — 1969
Marketing and Economics
Highland Park HS
Equivoice January 2014 - Present
Equivoice August 2012 - Present
CCI/CCS December 2010 - July 2012
Cross Telecom September 2009 - July 2010
Gybe Technologies January 2009 - August 2009
InVision WFM 2007 - 2009
Aspect Software September 2001 - December 2006
Oracle 1998 - 2001
CCC Technologies 1986 - 1998
Ameritech Communications 1984 - 1986
Skills
Unified Communications, Solution Selling, SaaS, Channel, Telephony, Direct Sales, Professional Services, Call Center, Enterprise Software, VoIP, Contact Centers, Unified Messaging, ACD, IVR, CTI, Business Development, Telecommunications, Cisco Technologies, CRM, IP, Managed Services, Networking, Sales, Avaya, Channel Partners, Cloud Computing, SIP, SIP Trunking, Wireless, Go-to-market Strategy, Co-location, Hosted Services, Cisco Call Manager, MPLS, Video Conferencing, Strategic Partnerships, Salesforce.com, LAN-WAN, Sales Process, Call Centers, Account Management, Sales Management, Management, New Business Development
Education
Northern Illinois University 1965 — 1969
Marketing and Economics
Highland Park HS
John Hyser's Cross Telecom Experience September 2001 - May 2008
Job Sales Engineer at Arrow S3
Industry Telecommunications
Experience
Arrow S3 December 2009 - Present
Voice & Data Networks, Inc. August 2008 - April 2009
Cross Telecom September 2001 - May 2008
Avaya January 1991 - June 2001
Lucent Technologies 1996 - 1999
Skills
CompTIA Network+, Telephony, Avaya, IVR, Unified Communications, Sales Engineering, VoIP, Enterprise Software, Call Centers, T1, Contact Centers, Voice Mail, IP, Telecommunications, SIP Trunking, Wireless, Modular Messaging, CTI, Troubleshooting
Education
University of Minnesota-Twin Cities 1970 — 1974
BA, Psychology
Arrow S3 December 2009 - Present
Voice & Data Networks, Inc. August 2008 - April 2009
Cross Telecom September 2001 - May 2008
Avaya January 1991 - June 2001
Lucent Technologies 1996 - 1999
Skills
CompTIA Network+, Telephony, Avaya, IVR, Unified Communications, Sales Engineering, VoIP, Enterprise Software, Call Centers, T1, Contact Centers, Voice Mail, IP, Telecommunications, SIP Trunking, Wireless, Modular Messaging, CTI, Troubleshooting
Education
University of Minnesota-Twin Cities 1970 — 1974
BA, Psychology
Glenn Oslund's Cross Telecom Experience April 2010 - August 2011
Job IT Project Management
Industry Telecommunications
Experience
UnitedHealth Group February 2012 - Present
Cross Telecom April 2010 - August 2011
Rothe Development March 2009 - April 2010
Hickorytech Corporation July 1991 - March 2009
Siemens Tel-Plus June 1989 - July 1991
Collins Communications August 1983 - June 1989
Skills
VoIP, Project Management, Managed Services, Telecommunications, Cisco Technologies, Unified Communications, CRM, Integration, Troubleshooting
Education
Hennepin Technical College 2001 — 2006
Architectural Drafting and Design
Dakota County Technical College 1982 — 1983
Telecommunications
Century College
Information Technology and Telecommunications
UnitedHealth Group February 2012 - Present
Cross Telecom April 2010 - August 2011
Rothe Development March 2009 - April 2010
Hickorytech Corporation July 1991 - March 2009
Siemens Tel-Plus June 1989 - July 1991
Collins Communications August 1983 - June 1989
Skills
VoIP, Project Management, Managed Services, Telecommunications, Cisco Technologies, Unified Communications, CRM, Integration, Troubleshooting
Education
Hennepin Technical College 2001 — 2006
Architectural Drafting and Design
Dakota County Technical College 1982 — 1983
Telecommunications
Century College
Information Technology and Telecommunications
Bill Bosse's Cross Telecom Experience September 2002 - April 2009
Job Telecommunications Professional
Industry Telecommunications
Experience
Cross Telecom September 2002 - April 2009
Avaya April 1999 - September 2001
Lucent Technologies April 1997 - April 1998
AT&T October 1977 - April 1997
USAF April 1968 - December 1971
Education
Spring Arbor University 1991 — 1992
Management of Human Resources
Cross Telecom September 2002 - April 2009
Avaya April 1999 - September 2001
Lucent Technologies April 1997 - April 1998
AT&T October 1977 - April 1997
USAF April 1968 - December 1971
Education
Spring Arbor University 1991 — 1992
Management of Human Resources
Lawrence Hovind's Cross Telecom Experience October 2005 - December 2011
Job Helpdesk Manager at Cross Telecom
Industry Telecommunications
Experience
Life Time Fitness January 2012 - Present
Cross Telecom October 2005 - December 2011
Life Time Fitness August 2001 - October 2005
CompuCom 1993 - August 2001
Skills
Avaya, Switches, Avaya Communication..., VoIP, Customer Service, Troubleshooting, Call Centers, Telecommunications, Managed Services, Telephony, Unified Communications, Help Desk Support, Call Center, SIP Trunking, Solution Selling, Microsoft Office
Education
Metropolitan State University
3 classes remain for a Bachelor of Science (currently enrolled), Computer Science
Hennepin Technical College 2013 — 2015
Pursuing a Specialized Diploma, Microsoft Database Specialist
Anoka Ramsey Community College
Associate in Arts, Liberal Arts and Sciences/Liberal Studies
Anoka Technical College
2-year diploma, Electronics Technology
Life Time Fitness January 2012 - Present
Cross Telecom October 2005 - December 2011
Life Time Fitness August 2001 - October 2005
CompuCom 1993 - August 2001
Skills
Avaya, Switches, Avaya Communication..., VoIP, Customer Service, Troubleshooting, Call Centers, Telecommunications, Managed Services, Telephony, Unified Communications, Help Desk Support, Call Center, SIP Trunking, Solution Selling, Microsoft Office
Education
Metropolitan State University
3 classes remain for a Bachelor of Science (currently enrolled), Computer Science
Hennepin Technical College 2013 — 2015
Pursuing a Specialized Diploma, Microsoft Database Specialist
Anoka Ramsey Community College
Associate in Arts, Liberal Arts and Sciences/Liberal Studies
Anoka Technical College
2-year diploma, Electronics Technology
Matt Levoir's Cross Telecom Experience December 1997 - December 2011
Job Staging Team Lead at ArrowSI
Industry Telecommunications
Experience
ArrowS3 January 2012 - Present
Cross Telecom December 1997 - December 2011
Skills
Avaya
Education
Northern Illinois University 1989 — 1993
ArrowS3 January 2012 - Present
Cross Telecom December 1997 - December 2011
Skills
Avaya
Education
Northern Illinois University 1989 — 1993
Maurice Cornejo's Cross Telecom Experience August 2005 - July 2008
Job Contact Center Specialist at Carousel Industries
Industry Telecommunications
Experience
Carousel Industries July 2008 - Present
Cross Telecom August 2005 - July 2008
Skills
ACSS - Avaya Aura® Call...
Education
University of Central Florida 2001 — 2005
MIS
Carousel Industries July 2008 - Present
Cross Telecom August 2005 - July 2008
Skills
ACSS - Avaya Aura® Call...
Education
University of Central Florida 2001 — 2005
MIS
Brett Babir's Cross Telecom Experience 2007 - 2007
Job Accounting Technical Editor at Gleim Publications
Industry Accounting
Experience
Gleim Publications October 2014 - Present
Collier, Jernigan & Goedert, P.A August 2012 - October 2014
Gleim Publications October 2010 - August 2012
Universal Orlando 2008 - 2008
Cross Telecom 2007 - 2007
Skills
Tax Preparation, Accounting, GAAP, Corporate Tax, Financial Reporting, Tax, Auditing, Income Tax, QuickBooks, Financial Accounting, Internal Controls, Tax Returns, General Ledger
Education
University of Florida 2011 — 2012
Master of Accounting, Accounting
University of Florida 2008 — 2011
Bachelor of Science, Accounting
Gleim Publications October 2014 - Present
Collier, Jernigan & Goedert, P.A August 2012 - October 2014
Gleim Publications October 2010 - August 2012
Universal Orlando 2008 - 2008
Cross Telecom 2007 - 2007
Skills
Tax Preparation, Accounting, GAAP, Corporate Tax, Financial Reporting, Tax, Auditing, Income Tax, QuickBooks, Financial Accounting, Internal Controls, Tax Returns, General Ledger
Education
University of Florida 2011 — 2012
Master of Accounting, Accounting
University of Florida 2008 — 2011
Bachelor of Science, Accounting
Larry Rhoades's Cross Telecom Experience October 2009 - February 2011
Job New Business Acceleration Engineer at Avaya
Industry Telecommunications
Luis Marrero's Cross Telecom Experience March 2007 - August 2012
Job Senior Self Service Solutions Engineer at NACR
Industry Telecommunications
Experience
NACR August 2012 - Present
Cross Telecom March 2007 - August 2012
Siemens Shared Services January 2006 - September 2006
Skills
VoIP, Software Development, Windows, Management, IP, Unified Communications, Troubleshooting, Visual Studio, IVR, Microsoft Office, Integration, Leadership, Wireless, Telecommunications, Avaya, Telephony, SIP, Call Center, Java, SIP Trunking, Cloud Computing, CTI, Program Management, Managed Services, XML, Project Management, C#, Eclipse
Education
Florida Metropolitan University 2004 — 2006
BS, Computer Information Science
University of Puerto Rico Mayaguez campus 1999 — 2004
BS, Industrial Engineering
NACR August 2012 - Present
Cross Telecom March 2007 - August 2012
Siemens Shared Services January 2006 - September 2006
Skills
VoIP, Software Development, Windows, Management, IP, Unified Communications, Troubleshooting, Visual Studio, IVR, Microsoft Office, Integration, Leadership, Wireless, Telecommunications, Avaya, Telephony, SIP, Call Center, Java, SIP Trunking, Cloud Computing, CTI, Program Management, Managed Services, XML, Project Management, C#, Eclipse
Education
Florida Metropolitan University 2004 — 2006
BS, Computer Information Science
University of Puerto Rico Mayaguez campus 1999 — 2004
BS, Industrial Engineering
Andrew Odlum's Cross Telecom Experience April 2006 - January 2012
Job Project Manager at Connextions
Industry Health, Wellness and Fitness
Experience
Connextions October 2013 - Present
Connextions May 2013 - October 2013
Arrow Electronics (Arrow S3) January 2012 - August 2012
Cross Telecom April 2006 - January 2012
University of Central Florida 2004 - April 2006
University of Central Florida 2001 - 2004
Skills
Telecommunications, Telephony, Avaya, Vendor Management, Project Management, Writing, Creative Writing, Advertising, Conflict Resolution, Office Management, Microsoft Office, HTML, Blogging, Internet, Internal Communications, Organizational..., Organizational Design, Photoshop, Social Media, Management, Student Counseling, Web Design, Multi Tasking, Issue Resolution, Coordination, Professional Services, Leadership, Team Leadership, Networking, Visio, CRM, Training, Team Building, Business Analysis
Education
University of Central Florida 2000 — 2005
Bachelor of Arts (B.A.), Creative Writing
Connextions October 2013 - Present
Connextions May 2013 - October 2013
Arrow Electronics (Arrow S3) January 2012 - August 2012
Cross Telecom April 2006 - January 2012
University of Central Florida 2004 - April 2006
University of Central Florida 2001 - 2004
Skills
Telecommunications, Telephony, Avaya, Vendor Management, Project Management, Writing, Creative Writing, Advertising, Conflict Resolution, Office Management, Microsoft Office, HTML, Blogging, Internet, Internal Communications, Organizational..., Organizational Design, Photoshop, Social Media, Management, Student Counseling, Web Design, Multi Tasking, Issue Resolution, Coordination, Professional Services, Leadership, Team Leadership, Networking, Visio, CRM, Training, Team Building, Business Analysis
Education
University of Central Florida 2000 — 2005
Bachelor of Arts (B.A.), Creative Writing
Tommy Townsend's Cross Telecom Experience October 2004 - July 2008
Job Senior Application Consultant at AppCom Solutions
Industry Information Technology and Services
Experience
AppCom Solutions October 2013 - Present
Kramer Healthcare Technologies July 2008 - October 2013
Cross Telecom October 2004 - July 2008
Skills
Microsoft SQL Server, Healthcare Information..., .NET, IIS, T-SQL, TFS, C#, Disaster Recovery, SQL, Process Improvement, Project Management, HIPAA, Databases, HL7, Secure FTP, FTP software, Solarwinds, Avaya, Avaya IP Telephony, Avaya Communication..., Avaya Site..., Avaya AES, Avaya Aura
Education
University of Central Florida - College of Business Administration 1999 — 2003
BS, Management Information Systems
AppCom Solutions October 2013 - Present
Kramer Healthcare Technologies July 2008 - October 2013
Cross Telecom October 2004 - July 2008
Skills
Microsoft SQL Server, Healthcare Information..., .NET, IIS, T-SQL, TFS, C#, Disaster Recovery, SQL, Process Improvement, Project Management, HIPAA, Databases, HL7, Secure FTP, FTP software, Solarwinds, Avaya, Avaya IP Telephony, Avaya Communication..., Avaya Site..., Avaya AES, Avaya Aura
Education
University of Central Florida - College of Business Administration 1999 — 2003
BS, Management Information Systems
Ted Wernet's Cross Telecom Experience June 2005 - June 2008
Job Consultant at CLD Partners
Industry Computer & Network Security
Experience
Blue Mantle Technology August 2015 - Present
Veranox January 2013 - Present
CLD Partners May 2014 - July 2015
Talino Technology INC October 2009 - January 2013
Talino Technology, Inc. 2009 - January 2013
Nu-Telecom June 2008 - October 2009
Cross Telecom June 2005 - June 2008
Skills
VoIP, Cisco Technologies, Telephony, Troubleshooting, Avaya, Network Security, Security, Unified Communications, VMware, Switches, VPN, Routers, Firewalls, Telecommunications, Data Center
Education
Saint Cloud State University - G.R. Herberger College of Business 1999 — 2005
Bachelor of Applied Science (BASc), Management Information Systems, General
Saint Cloud State University - G.R. Herberger College of Business 1999 — 2005
Bachelor of Science (BS), Management Information Systems, General
Blue Mantle Technology August 2015 - Present
Veranox January 2013 - Present
CLD Partners May 2014 - July 2015
Talino Technology INC October 2009 - January 2013
Talino Technology, Inc. 2009 - January 2013
Nu-Telecom June 2008 - October 2009
Cross Telecom June 2005 - June 2008
Skills
VoIP, Cisco Technologies, Telephony, Troubleshooting, Avaya, Network Security, Security, Unified Communications, VMware, Switches, VPN, Routers, Firewalls, Telecommunications, Data Center
Education
Saint Cloud State University - G.R. Herberger College of Business 1999 — 2005
Bachelor of Applied Science (BASc), Management Information Systems, General
Saint Cloud State University - G.R. Herberger College of Business 1999 — 2005
Bachelor of Science (BS), Management Information Systems, General
Christine Frei's Cross Telecom Experience January 2010 - July 2011
Job Project Accounting Manager at Arrow S3
Industry Telecommunications
Experience
Arrow S3 July 2011 - April 2014
Cross Telecom January 2010 - July 2011
Cross Telecom March 2008 - December 2009
Wells Fargo August 2000 - March 2008
Skills
General Ledger, Project Accounting, SOX Compliancy, Sales Operations, GAAP, Account Reconciliation, Accruals, Financial Audits, Cash Management, Fixed Assets, Cash Flow, Journal Entries, Great Plains Software, Cost Accounting, Revenue Recognition, Pivot Tables, Invoicing, Variance Analysis, Bank Reconciliation, Internal Controls, Sarbanes-Oxley, Hyperion Enterprise, Financial Analysis, JD Edwards, Accounting
Education
Minneapolis Business College
Associate's degree, Accounting
Arrow S3 July 2011 - April 2014
Cross Telecom January 2010 - July 2011
Cross Telecom March 2008 - December 2009
Wells Fargo August 2000 - March 2008
Skills
General Ledger, Project Accounting, SOX Compliancy, Sales Operations, GAAP, Account Reconciliation, Accruals, Financial Audits, Cash Management, Fixed Assets, Cash Flow, Journal Entries, Great Plains Software, Cost Accounting, Revenue Recognition, Pivot Tables, Invoicing, Variance Analysis, Bank Reconciliation, Internal Controls, Sarbanes-Oxley, Hyperion Enterprise, Financial Analysis, JD Edwards, Accounting
Education
Minneapolis Business College
Associate's degree, Accounting
Eddie Mihaila's Cross Telecom Experience January 2004 - January 2006
Job Avaya / Microsoft Solution Architect at The VIA Group, Inc.
Industry Telecommunications
Experience
The VIA Group, Inc. May 2013 - Present
M2p Group January 2010 - Present
Voxai Solutions August 2012 - May 2013
Verizon Business January 2006 - January 2010
Cross Telecom January 2004 - January 2006
Avaya January 1998 - January 2004
Skills
ACS (Avaya Certified..., ACACN (Avaya Certified..., CCNA (Cisco Certified..., Avaya S8700 Media..., VoIP, Unified Communications, Telecommunications, SIP, IP, IVR, Managed Services, MPLS, Video Conferencing, Contact Centers, Call Center, Professional Services, SIP Trunking, Pre-sales, Messaging, Solution Architecture, Solution Selling, Sales Engineering, Virtualization, Project Management, Telephony, Enterprise Software, Avaya
Education
Brookhaven Community College
The VIA Group, Inc. May 2013 - Present
M2p Group January 2010 - Present
Voxai Solutions August 2012 - May 2013
Verizon Business January 2006 - January 2010
Cross Telecom January 2004 - January 2006
Avaya January 1998 - January 2004
Skills
ACS (Avaya Certified..., ACACN (Avaya Certified..., CCNA (Cisco Certified..., Avaya S8700 Media..., VoIP, Unified Communications, Telecommunications, SIP, IP, IVR, Managed Services, MPLS, Video Conferencing, Contact Centers, Call Center, Professional Services, SIP Trunking, Pre-sales, Messaging, Solution Architecture, Solution Selling, Sales Engineering, Virtualization, Project Management, Telephony, Enterprise Software, Avaya
Education
Brookhaven Community College
Jeremy Grimsley's Cross Telecom Experience April 2005 - October 2006
Job Experienced Logistics Professional
Industry Logistics and Supply Chain
Experience
K2 Logistics November 2006 - November 2012
Cross Telecom April 2005 - October 2006
CW Logistics July 2004 - April 2005
Skills
Logistics Management, Supply Chain Management, Inventory Management, Inventory Control, Warehouse Management, Warehousing, Logistics, Transportation, Transportation..., Freight, Shipping, LTL, Freight Forwarding, Supply Chain, Operations Management
Education
Institute of Production and Recording 2003 — 2004
K2 Logistics November 2006 - November 2012
Cross Telecom April 2005 - October 2006
CW Logistics July 2004 - April 2005
Skills
Logistics Management, Supply Chain Management, Inventory Management, Inventory Control, Warehouse Management, Warehousing, Logistics, Transportation, Transportation..., Freight, Shipping, LTL, Freight Forwarding, Supply Chain, Operations Management
Education
Institute of Production and Recording 2003 — 2004
Martin Bruno's Cross Telecom Experience January 2004 - October 2011
Job RFP Specialist at Arrow S3
Industry Telecommunications
Experience
Arrow S3 January 2004 - Present
Cross Telecom January 2004 - October 2011
Avaya January 1998 - March 2002
Skills
VoIP, Managed Services, Telecommunications, Call Centers, Solution Selling, Professional Services, Wireless, Proposal Writing, Vendor Management, Technical Writing
Education
Metropolitan State University of Denver 1967 — 1972
Bachelor of Arts (B.A.), History
Arrow S3 January 2004 - Present
Cross Telecom January 2004 - October 2011
Avaya January 1998 - March 2002
Skills
VoIP, Managed Services, Telecommunications, Call Centers, Solution Selling, Professional Services, Wireless, Proposal Writing, Vendor Management, Technical Writing
Education
Metropolitan State University of Denver 1967 — 1972
Bachelor of Arts (B.A.), History
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia