Crothall Services Group
Industry: Company
DescriptionHeadquarters: Pennsylvania Founded: 1991 Parent organization: Compass Group Subsidiaries: Southeast Service Corporation,
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Crothall Services Group Employees
Aztec Facility Services April 2013 - July 2013
Trilogy Health Services, LLC January 2013 - April 2013
Advocate Christ Medical Center September 2009 - December 2012
Methodist Hospitals May 2009 - September 2009
Crothall Services Group March 2008 - May 2009
CTC Environmental Services July 2000 - October 2007
Zelda Ormes Apartments 2005 - 2007
Skills
Healthcare Management, Healthcare, Employee Relations, Hospitals, Process Scheduler, Team Building, Process Improvement, Leadership Development, Customer Service, Training, Leadership, Recruiting, Budgets, Customer Satisfaction, Payroll, Interviews, JCAHO, Negotiation, Coaching, Human Resources, Administration, Quality Assurance, Software Documentation, Problem Solving, Management, Teamwork, Time Management, Performance Management, Change Management, Facilities Management, Hiring, Operations Management, Onboarding
Education
DeVry University 2015 — 2017
Master's degree, Human Resources Management and Services
DeVry University 2015 — 2016
Bachelor's degree, Human Resources Management and Services
University of Phoenix 2010 — 2015
Human Resources
Percy L. Julian High School 1997 — 2001
High School Diploma, Academics
New York Methodist Hospital April 2014 - Present
Beth Isreal Medical Center July 2013 - March 2014
Crothall Healthcare July 2003 - March 2014
Crothall Services Group November 2011 - July 2013
Aramark May 1998 - June 2003
Modern Sanitation Systems September 1993 - April 1998
Skills
Healthcare Consulting, Budgets, Leadership, Healthcare Information..., HIPAA, Healthcare Management, Customer Service, Environmental Services, Operations Management, Contract Negotiation, Process Improvement, Healthcare, Regulatory Compliance, Hazardous Waste..., HCAHPS, OSHA, Waste Management, Multi-cultural team..., Hospitals, Vendor Management, Budget Reduction, Infection Prevention, Policy, Negotiation, Revenue Cycle, Managed Care, Project Management, Team Building, Physician Relations, Healthcare Industry, EHR, Rewards and Recognition, Patient Safety, Infection Control
Education
Pratt Institute 1978 — 1980
MFA, Ceramic Arts and Ceramics, 3.8
Anderson Ranch Arts Foundation 1977 — 1977
Ceramic Arts and Ceramics
City University of New York-Brooklyn College 1971 — 1976
Bachelor of Arts (B.A.), Secondary Education and Teaching
Brooklyn Museum Art School
Ceramic Arts and Ceramics
Sodexo April 2006 - Present
Crothall Services Group 2002 - 2006
Skills
Facilities Management, New Business Development, Operations Management, Account Management, Contract Negotiation, Budgets, Contract Management, Management, Negotiation, Strategic Planning, Team Building
Education
University of Phoenix 2002 — 2005
MBA, Business
Baldwin Wallace University 1995 — 1999
BA, Business
Crothall Services Group November 2005 - September 2011
Moller and Associates January 2001 - October 2005
Crothall Services Group October 1996 - December 2000
Baxter Healthcare 1978 - 1996
Skills
Strategic Planning, Healthcare, Hospitals, Healthcare Management, Healthcare Information..., Operations Management, Healthcare Consulting, Managed Care, Healthcare Industry, Medical Devices, Team Building, Process Improvement, EMR, Capital Equipment, Contract Negotiation, Leadership, Leadership Development, Contract Management, Policy, Program Management, Management, Project Management, New Business Development, Sales Management, Sales, Business Development, Cross-functional Team..., Recruiting, Training, Executive Management, Physician Relations, Budgets, Start-ups, P&L Management, Strategy, Income Statement, Sales Operations, Revenue Cycle, Account Management, Selling, CRM, Cold Calling, Competitive Analysis, Sales Process, Salesforce.com, Market Development, Direct Sales, Coaching, Customer Satisfaction, Business Planning
Education
Ohio University 1974 — 1978
BBA, Marketing
Euclid High 1970 — 1974
Computer Science
Vanguard Resources, Inc. August 2015 - Present
Jefferson Healthcare February 2015 - July 2015
Sodexo March 2012 - June 2014
Habitat For Humanity July 2011 - May 2012
LB&B Associates Inc April 2011 - April 2012
HHA March 2010 - April 2011
Crothall Services Group January 2009 - September 2009
Foote Health System December 1995 - September 2008
Goodwill Industries of Mid Michigan April 2002 - April 2006
Samaritan Hospitial 1990 - 1995
Skills
Leadership, Project Planning, Operations Management, Training, Team Building, Facilities Management, Project Management, Management, Budgets, Contract Management, Risk Management, Healthcare, Program Management, Supervisory Skills, Security, Contract Negotiation, Process Improvement, Process Scheduler, Hospitals, Construction Management, Employee Relations, Customer Service, Strategic Planning, Maintenance Management, Team Leadership, Life Safety, Change Management, Negotiation, Customer Satisfaction, Construction
Education
Regis University 1980 — 1982
AS Applied Science, Bio Medical Technology
Omaha Central High School 1974 — 1977
Colorado Technical University
Project Management
US Army Bio Med school
Crothall Healthcare July 2013 - Present
Crothall Healthcare March 2012 - July 2013
Indiana University May 2011 - December 2012
Crothall Services Group May 2010 - August 2010
Skills
Leadership, Project Planning, Construction Management, Budgets, Construction, Management, Microsoft Office, Time Management, Facilities Management, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Process Scheduler, Process Improvement
Education
Indiana University-Northwest 2011 — 2012
MBA, Business Administration
Purdue University 2006 — 2010
B.S., Building Construction Management
Starbucks November 2013 - Present
Starbucks November 2013 - April 2014
Crothall Services Group June 2008 - October 2013
Convergys September 2007 - June 2008
Verizon Business 2007 - 2007
Skills
Social Media, Photography, Performance Management, Email Marketing, Supervisory Skills, Employee Relations, Payroll, Inventory Management, Customer Service, Microsoft Excel, Call Centers, Onboarding, Coaching, Training, Process Improvement, Recruiting, Marketing, Social Networking, Operations Management, Talent Acquisition, Start-ups, Leadership Development, Microsoft Word, Contract Negotiation, Budgets, Human Resources, Software Documentation, Business Development, Benefits Administration, System Administration, Team Building, Microsoft Office, Management, Change Management, New Business Development, Public Speaking, Social Media Marketing, PowerPoint, Leadership, Healthcare, Program Management, Public Relations, Project Management, Strategic Planning, Talent Management, Vendor Management, Customer Satisfaction, Team Leadership, HRIS, Nonprofits
Education
Metropolitan State University of Denver 2014 — 2017
Bachelor's Degree, Secondary Education and Teaching
Fort Lewis College 2002 — 2003
Metropolitan State University of Denver 2002 — 2002
BCR Financial Services February 2009 - Present
Crothall Services Group May 2004 - March 2008
Crothall Healthcare May 2004 - March 2008
Skills
Customer Service, Strategic Planning, Microsoft Office, Project Management, Public Speaking, Team Building, Management, Social Media, Microsoft Excel, Leadership, Outlook, PowerPoint, Event Planning, Budgets
Education
Clarion University of Pennsylvania 2000 — 2003
BS, Communication
Robert Morris University 1999 — 2000
Keller Williams Realty June 2011 - Present
Humana 2006 - August 2010
Green Ribbon Health 2006 - 2008
Genesis HealthCare 2005 - 2006
Crothall Services Group 1996 - 2003
Skills
Recruiting, Employee Benefits, Referrals, Real Estate, Team Building, Leadership, Short Sales, Training, Process Improvement, First Time Home Buyers, Customer Service, Relocation, Employee Relations, Foreclosures, Selling, Seniors, Negotiation, Sales, Sellers
Education
Morgan State University
BA, Business Adm
ITT Technical Institute March 2014 - Present
NTT DATA Corporation May 2013 - Present
H&R Block January 2009 - Present
RBC/PNC Bank May 2010 - October 2012
Revlon (ITS) December 2008 - April 2009
Talecris June 2008 - October 2008
Wal-Mart June 2007 - October 2007
Nortel Networks February 2007 - May 2007
Sterling Healthcare June 2006 - December 2006
Crothall Services Group November 2004 - October 2006
Skills
Business Advisor-Analyst, Financial Analysis, Financial Reporting, Financial Planning, Financial Management, Financial Accounting, Account Management, Account Reconciliation, Budgeting, Budget Management, Capital Budgeting, Budget Development, Budget Preparation, Budget Tracking, Budget Allocation, Training & Development, Project Finance, Business Analysis, Business Management, Crystal Reports, Oracle Reports, Report Generation, Staff Management, Month End Close, Monthly Reporting, Tax Preparation, Forecasting, Financial Statements, Strategic Financial..., Accounts Payable, Managerial Finance, Internal Controls, SAP, General Ledger, GAAP, Analysis, Tax Returns, Budgets, Business, Finance, Leadership, Management, Project Planning, Journal Entries, Variance Analysis, Employee Training, Accounting, Training, Tax, Auditing
Education
Argosy University Washington, DC 2010 — 2013
PhD-Business Administration, Concentrations-Global Stability & Management
Pfeiffer University 2007 — 2009
(MSL) -, Masters in Change and Organizational Leadership
Pfeiffer University 2006 — 2007
(MBA) -, Masters in Business Administration Mgt
Shaw University 1991 — 1994
(BS) -, Business Management and Accounting
crothall services group June 1997 - Present
canon computer systems January 1997 - June 1997
Skills
JCAHO, Healthcare Management, Healthcare, Hospitals, Cerner, Medical Equipment, HIPAA, Healthcare Information..., Kronos, Facilities Management, Operations Management, Process Improvement, Employee Relations, Policy, Employee Benefits, Supervisory Skills, EMR, Healthcare Consulting, Nursing, Leadership, Management, Software Documentation, Budgets, EHR, Training, Customer Service, Team Building, MS Project, Revenue Cycle, Project Management, Contract Negotiation, Physician Relations, Strategic Planning, Program Management, Data Analysis, Analysis, Time Management, Quality Improvement, Organizational..., Contract Management, Microsoft Office, Account Management, Purchasing, Inventory Management, Patient Safety, Microsoft Excel, Performance Improvement, PowerPoint, Clinical Research, Microsoft Word
Education
Wayland Baptist University 1996 — 1997
MBA, Management/ Finance
Park University 1993 — 1996
BS, Management
Hotel Pennsylvania March 2007 - October 2014
Crothall Services Group June 2004 - March 2007
New Yorker Hotel January 2001 - June 2004
The Milford Plaza Hotel August 1995 - January 2001
New York Hilton & Towers August 1993 - August 1995
Sheraton April 1989 - July 1992
The Plaza Hotel August 1987 - April 1989
Skills
Budgets, Hotel Management, Payroll, Hotels, Hospitality, Employee Relations, Management, Pre-opening, Training, Resorts, Customer Service, Outlook, Microsoft Excel, Customer Satisfaction, Directing, Microsoft Word, Food, Hospitality Management, Opera, Lanmark, Time-Saver Payroll..., On Track system, Hotel Expert (guest...
Education
Karachi University 1978 — 1982
Bachelor of Commerce, Economics and Commerce
Pakistan Institute of Tourisum ans Hospitality Management 1978 — 1980
Diploma, Housekeeping, Front office and Food & Beverages
Western Psychiatric Institute and Clinic of UPMC September 2015 - Present
Magee-Womens Hospital July 2013 - September 2015
Children's Hospital of Pittsburgh of UPMC August 2012 - July 2013
Crothall Services Group November 2011 - July 2013
Children's Hospital of Pittsburgh of UPMC July 2010 - August 2012
Children's Hospital of Pittsburgh of UPMC September 2009 - July 2010
Children's Hospital of Pittsburgh of UPMC August 2008 - September 2009
Automated Health Systems May 2007 - August 2007
Skills
Human Resources, Employee Relations, HR Consulting, Union Negotiations, Recruitment/Retention, Job Descriptions, Job Evaluation, Investigations, HR Policies, PeopleSoft, Team Building, Talent Management, Leadership
Education
Carlow College 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Penn State University 2004 — 2008
Bachelor's Degree, Health Policy and Administration
Janitronics Facility Services November 2013 - Present
xanitos Inc. March 2012 - July 2013
Crothall Services Group January 2010 - March 2012
Crothall Healthcare April 2008 - January 2010
ARAMARK Healthcare February 1982 - March 2002
Skills
Contract Management, Project Management, Account Management, Healthcare Management, Team Building, Team Leadership, Managerial Finance, Contract Negotiation, Healthcare Consulting, Managing Start-ups, Building Surveying, Proposal Writing, Management, Start-ups, Healthcare, Operations Management, Facilities Management, Process Improvement, New Business Development, Training, Budgets, Leadership, Strategic Planning, Change Management, Leadership Development, Employee Relations, Coaching
Education
Hudson Valley Community College 1982 — 1986
Business Management
Crothall Services Group January 2010 - Present
Crothall Healthcare 2005 - 2007
Skills
Healthcare, Facilities Management, Employee Relations, Operations Management, Team Building, Customer Satisfaction, Contract Management, Human Resources, Contract Negotiation, Performance Management, Budgets
Education
BYU-Idaho
Ohio Valley Goodwill Industries 2011 - 2011
Docustar December 2009 - November 2010
Sun Spray Tans April 2007 - June 2009
Crothall Services Group March 2006 - February 2008
SBM Site Services, LLC September 2004 - March 2006
Community Supports, Inc. August 2001 - September 2004
Porter-Starke Services, Inc. 1999 - 2001
Skills
Operations Management, Customer Service, Facilities Management, Recruiting, Budgets, Leadership, Management
Education
Purdue North Central University 1999 — 2001
BLS, Behavioral Science
Asbury University 1997 — 1999
Social Work
Crothall Services Group April 2008 - Present
Crothall Services Group May 2005 - April 2008
Crothall Services Group September 2004 - May 2005
Crothall Services Group January 2003 - September 2004
Skills
Training, Hospitals, Management, Change Management, HCAHPS, Healthcare, Healthcare Management, Budgets, Business Development, Employee Engagement, Leadership, Process Improvement, Project Management, Sales, Start-ups, Team Building, Contract Negotiation, Customer Service, Employee Relations, Leadership Development, Strategic Planning
Education
Kent State University
Apparel Business Systems, LLC April 2013 - Present
xanitos Inc. August 2012 - February 2013
Xanitos, Inc December 2008 - February 2012
Crothall Services Group July 2007 - October 2008
Crothall Services Group January 2006 - July 2007
Crothall Services Group January 2003 - December 2005
ARAMARK September 2001 - December 2002
ARAMARK Healthcare June 1998 - September 2001
Education
Villanova University 1999 — 2003
MBA, Business, MIS
Cornell University 1993 — 1997
B.S., Hotel Administration
JEVS Human Services October 2014 - Present
DST Health Solutions September 2012 - October 2014
Aurora Marketing December 2005 - September 2012
Crothall Services Group 2006 - 2007
LVH August 2001 - November 2005
Rodale July 1995 - July 2001
Skills
Public Relations, Market Planning, Creative Direction, Project Management, Marketing, Online Marketing, Market Research, Direct Marketing, New Business Development, Strategy, Marketing Strategy, Brand Management, Strategic Planning, Advertising, Email Marketing, Social Media, Strategic Partnerships, Business Development, B2B, Leadership, Marketing Management, Marketing Communications, Contract Negotiation, Digital Marketing, Program Management, Product Marketing, Competitive Analysis, Trade Shows, Negotiation, Editing, Analytics, Project Planning, Analysis, Internal Communications, Integrated Marketing, Brand Development, Management
Education
Fort Lewis College 1981 — 1986
BA, Sociology and Human Services
Compass Group North America August 2001 - Present
Crothall Healthcare March 2000 - Present
Crothall Services Group January 2004 - September 2006
B.Braun (McGaw) August 1994 - March 2000
B.Braun 1992 - 2000
Kendall McGaw January 1992 - August 1993
American Hospital Supply - McGaw June 1988 - January 1992
Skills
Operations Management, Team Building, Strategic Planning, Sales, Sales Management, Leadership, Cross-functional Team..., Healthcare, New Business Development, Start-ups, Negotiation, Marketing Strategy, Training, Medical Devices, Process Improvement, Team Leadership, Sales Process, Product Development, Sales Operations, P&L Management, Marketing, Direct Sales, Strategy, Product Marketing, Selling, Hospitals, Customer Service, Account Management, Customer Satisfaction, Income Statement, Forecasting, Salesforce.com, Management, Leadership Development, Food Service, P
Education
Saint Joseph's University 1995 — 1998
MBA, Business - Marketing
Miami University 1984 — 1988
Bachelor of Science (BS)
Univar - Canada & Chempoint November 2010 - Present
Compass Group 2008 - 2010
Crothall Services Group 2002 - 2007
Education
George Fox University
BS, Human Resources Management
Healthix, Inc. March 2015 - Present
Milstein Properties January 2015 - March 2015
The National September 11 Memorial & Museum at the World Trade Center Foundation, Inc. July 2014 - December 2014
Community Environmental Center February 2013 - July 2014
Rainbow Youth and Family Services, Inc. April 2012 - February 2013
East Side House Settlement May 2010 - December 2011
Crothall Services Group September 2006 - March 2010
Skills
Community Outreach, Non-profits, Employee Relations, Leadership Development, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Recruiting, Event Planning, Fundraising, Customer Service, Accounts Receivable, Management, Nonprofits, Budgets, Payroll, Training
Education
City University of New York-Herbert H. Lehman College 2011 — 2012
Master of Science in Business Administration, HR Management
City University of New York-Herbert H. Lehman College 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Walmart, Distribution Center July 2013 - Present
Crothall Services Group June 1999 - October 2012
United States Marine Corps June 1979 - June 1999
Skills
Healthcare, Customer Service, Hospitals, Healthcare Management, Leadership, Leadership Development, Operations Management, Strategic Planning, Team Building, Employee Relations, Training, Team Leadership, Budgets, Coaching, Contract Negotiation, Change Management
Education
Campbell University 1998 — 1999
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Crothall Services Group March 1994 - Present
Skills
Account Management, Budgets, Change Management, Coaching, Contract Management, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Customer Service, Employee Relations, Facilities Management, HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Hiring, Hospitals, Leadership, Leadership Development, Managed Care, Management, Onboarding, Operations Management, Performance Management, Process Improvement, Process Scheduler, Project Management, Public Speaking, Recruiting, Strategic Planning, Team Building, Team Leadership, Training
Education
Indiana University of Pennsylvania 1986 — 2000
BS, HRIM
Moon High School, Coraopolis, PA 1981 — 1985
High School
HealthCare PeopleFinders June 2010 - Present
ProForm Consulting 2008 - 2011
Crothall Services Group 2004 - 2007
ARAMARK Healthcare Management Services 2001 - 2004
ServiceMaster Mgt. Services 1967 - 2001
Skills
Facilities Management, Team Building, Operations Management, Customer Satisfaction, Strategic Planning
Education
Illinois State University 1962 — 1966
BA, Education
Crothall Healthcare June 2013 - Present
Crothall Services Group June 2011 - May 2013
Gambro June 2001 - December 2004
ServiceMaster January 1985 - June 2001
Skills
Budgeting, Team Building, Process Improvement, Customer Service, Customer Relations, Problem Solving, Mentoring, Operations Management, Negotiation, Budgets, Customer Satisfaction, Coaching, Project Management, Strategic Planning, Healthcare, Employee Relations, Training, Team Leadership, Performance Management, Vendor Management, Recruiting, Management, Program Management, Change Management, Event Management, Leadership Development, Leadership, Hiring, Human Resources, Policy, Employee Engagement
Education
Geneva College 1998 — 2001
MSOL, Organizational Leadership
Temple University 1982 — 1985
Bachelors, Business and Marketing
Anne Arundel Community College June 2013 - Present
Anne Arundel Community College March 2008 - June 2013
State of Maryland March 1998 - March 2008
State of Maryland 2006 - 2008
State of Maryland 2002 - 2006
Crothall Services Group 1997 - 1997
Lincoln University 1996 - 1997
QVC 1991 - 1996
Skills
Employee Relations, Leadership Development, Conflict Management, Employment Law, Policy, Recruiting, Taleo, Organizational..., Performance Management, Succession Planning, Background Checks, Health Benefits..., Retirement Benefits, Employee Recognition, Job Analysis, Job Coaching, Test Development, Applicant Tracking..., Public Speaking, Development & delivery..., Policy Writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, PeopleAdmin, Performance Pro, Compease, Datatel, Abra, Event Planning, Human Resources, FMLA, Position Classification, Compensation & Benefit, Workers Compensation, Unemployment Claims, Higher Education, State Government, Private Sector, Employee Handbooks, Employee Training, Employee Surveys, Employee Engagement, Employee Management
Education
University of Baltimore 2000 — 2003
MBA, Human Resource Management
Lincoln University 1987 — 1991
BA, Business Management
University of Pennsylvania Health System May 2013 - Present
Kennedy Health System December 2009 - May 2013
Thomas Jefferson University Hospital 2005 - 2009
Crothall Services Group 2003 - 2005
Skills
Healthcare Management, Hospitals, Lean Transformation, GE Workout, Process Improvement, Performance Improvement, Leadership, Culture Change, Operations Management, Patient Throughput, Conflict Management, Strategic Planning, Team Building, Coaching, Healthcare Information..., Revenue Cycle, Expense Management, Public Speaking, Customer Service, Service Recovery, Benchmarking, Non-profits, Human Resources, Labor Relations, Physician Relations, Contract Negotiation, Support Services..., Contract Management, Healthcare, Healthcare Consulting, Patient Safety, HIPAA, Nonprofits, EMR, Healthcare Industry, Quality Improvement, Physicians, EHR, Medicaid, Managed Care, Informatics, JCAHO, Utilization Management
Education
Widener University 2006 — 2009
MBA, Healthcare Management
Penn State University 1998 — 2002
BA, Sociology
Stephen James Associates September 2013 - October 2013
Music Choice May 2013 - August 2013
Arkema August 2011 - April 2013
Arkema January 2011 - July 2011
Merck January 2007 - May 2010
Merck September 2005 - January 2007
FOODSCIENCES CORPORATION October 2004 - February 2005
CROTHALL SERVICES GROUP September 2001 - October 2003
Dentsply August 1998 - February 1999
Skills
Bilingual-English/Spanis..., Accounts Receivable, Accounts..., A/R collections, CASH APPLICATION, ACH & WIRE DOWNLOAD, Microsoft Excel, SAP, Account Management..., JDE One World, Lotus Notes, Outlook Express, Microsoft Office 2008..., Revenue Analysis, Chargebacks, Inventory Accuracy, Microsoft Office, Accruals, Account Reconciliation, Accounting, Cash, Financial Analysis, JD Edwards, Negotiation, Accounts Payable, Journal Entries, Finance, Invoicing, Management, General Ledger, Teamwork, PeopleSoft, Great Plains Software, Analysis, Variance Analysis, Spreadsheets, Cash Flow, Financial Reporting, Sarbanes-Oxley Act, Time Management, Payments, Telephone Skills, 10 Key, Administrative..., Event Planning, Account Management
Education
Georgian Court University 1993 — 1997
Bacherlor of Arts, Psychology
Burlington City High School 1990 — 1993
High School Diploma
Crothall Services Group August 2008 - Present
Childrens National Medical Center July 2008 - June 2009
Washington Hospital Healthcare System January 2005 - July 2008
Skills
JCAHO, Kronos Timekeeping, Employee Relations, Employee Training, Train Staff, Recruiting, Housekeeping, Microsoft Word, PowerPoint, Hospitality, Payroll, Records Management, Supervisory Skills, Customer Service, Operations Management
Education
Norfolk State University 1990 — 1992
Associate's degree, Hotel, Motel, and Restaurant Management
Johnson and Wales University 1989 — 1990
Restaurant, Culinary, and Catering Management/Manager
Keller Williams Realty-Greenbrier August 2012 - February 2014
Crothall Services Group November 2011 - April 2012
Hurley Medical Center March 2005 - April 2011
Skills
Healthcare, Hospitals, EMR, Healthcare Information..., Real Estate Transactions, Customer Satisfaction, Operations Management, Investment Properties, Sales, Public Speaking, Process Consulting, Mortgage Lending, Leadership, Real Estate, Recruiting, Patient Safety, EHR
Education
Central Michigan University 2006 — 2013
Master's degree, Business Administration and Management, General
Spring Arbor University 1999 — 2001
Bachelor's, Management & Organizational Development
Crothall Services Group January 2012 - Present
Crothall Healthcare January 2007 - January 2012
Crothall Healthcare August 2004 - January 2007
Skills
JCAHO, Healthcare Management, Hospitals, Healthcare, Operations Management, Facilities Operations, Infection Control, Contract Management, Leadership, Leadership Development, Team Building, Environmental Services, Employee Relations, Performance Improvement, Hazardous Waste..., Facilities Management, Healthcare Consulting, Supervisory Skills, Process Scheduler, Healthcare Information..., Process Improvement, Physician Relations, Strategic Planning, Management, Public Speaking, Budgets, Training, Contract Negotiation, Coaching, Customer Service, Customer Satisfaction
Education
Norfolk State University 1994 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
xanitos Inc. January 2013 - Present
Xanitos, Inc April 2011 - December 2012
St. Alexius Medical Center 2011 - 2012
Children's Memorial Hospital January 2009 - April 2011
Crothall Services Group January 2003 - April 2011
Rush University Medical Center 2003 - 2009
Crothall Services Group - Elmhurst Memorial Hosptial 2000 - 2002
Crothall Services Group - Elmhurst Memorial Hosptial 2000 - 2002
Northwestern Memorial Hospital 1997 - 2001
Sterling Services Group 1996 - 1998
Skills
Hospitals, Healthcare Management, Team Building, Strategic Planning, Operations Management, Process Improvement, Budgets, Customer Service, Contract Management, Leadership Development, Leadership, Management, Healthcare Information..., Coaching, Contract Negotiation, Recruiting, Supervisory Skills, Employee Relations, Training, Change Management, Healthcare Consulting, Sales Management, Six Sigma, Policy, Business Development, Performance Management, Sales, Customer Satisfaction, Account Management, Process Scheduler, Program Management, Facilities Management, Management Consulting, Business Strategy, Vendor Management, Cross-functional Team..., Project Management, Logistics, Team Management, New Business Development, Team Leadership, Inventory Management, Analysis, Organizational..., Hiring, Forecasting, Negotiation, Human Resources, P&L Management, Healthcare
Education
National-Louis University 2010 — 2013
MBA, Business Administration and Management, General
University of Illinois at Chicago 1988 — 1990
BA, Marketing
Truman State University 1986 — 1988
Bachelor of Arts - Marketing, College of Busines
Joliet Central High School
Joliet Central High School
Carolina Wealth Stewardship Group October 2007 - Present
The Dave Ramsey Show October 2009 - Present
Kingdom Advisors February 2009 - Present
Ameriprise Financial Services, Inc. 2007 - October 2009
G&K Services August 2005 - May 2007
Crothall Services Group February 2005 - August 2005
National Linen Service (now Alsco) August 2000 - July 2005
Skills
Insurance, Investments, Small Business, Estate Planning, Management Consulting, Planning, Public Speaking, Profitability, Budgeting, Accountability, Strategic Planning, Savings, Asset, Charities, Risk Management, Employee Benefits, Expenses, Teaching, Business Planning, Portfolio Management, 401k, 401k Rollovers, IRA's, Simple IRA, Pension Administration, Financial Planning, Stocks, Bonds, Mutual Funds, Term Life Insurance, Annual Giving, Annuities, Retirement Planning, Retirement, Disability Insurance, Life Insurance, Wealth Management, Asset Managment, Long-term Care, Financial Planners, Finance, Series 7, Fixed Annuities, Strategic Financial..., IRAs, Budgets, Financial Services, Financial Advisory, Financial Analysis, Series 63
Education
University of Tennessee-Knoxville 1999 — 2001
BS, Psychology
Birmingham-Southern College 1998 — 1999
Psychology
Jackson State CC 1995 — 1997
AS, Communications, Broadcasting
Hendersonville High School 1992 — 1995
TouchPoint Support Services December 2013 - Present
TouchPoint Healthcare November 2013 - Present
Crothall Healthcare April 2012 - Present
Crothall Services October 2011 - Present
Hospital Housekeeping Systems March 2011 - August 2011
Denver Co March 2011 - August 2011
Fort Smith Arkansas October 2010 - March 2011
Sparks Heath system October 2010 - March 2011
Crothall Services Group January 2006 - October 2010
Crothall Services Group August 2009 - September 2010
Skills
Computer Science, Business Strategy, Research Project..., Customer Relations, Strategic Planning, Compliance, Facilities Management, Logistics, Customer Service, Project Management, Process Improvement, Management, Leadership, Quality Assurance, Program Management, Budgets, Customer Satisfaction, Team Building, Healthcare, Employee Relations, Training, Operations Management, Start-ups, Troubleshooting, Forecasting
Education
Boise State University 1997 — 1998
MBA
Boise State University 1988 — 1998
Masters of Business Administration and Bachelors, Business Administration
United States Air Force 1977 — 1988
Technical, Electronics
Harvest Temple United Pentecostal Church April 2014 - Present
HSHS Medical Group December 2014 - August 2015
Ingalls Memorial Hospital March 2013 - November 2014
Ingalls Memorial Hospital June 2007 - March 2013
Crothall Services Group October 2006 - April 2007
Sodexo Services March 2000 - October 2006
University of Chicago Hospitals 2001 - 2004
Weiss Memorial Hospital 2000 - 2002
Bellin Health 1994 - 2000
Skills
Data Mining, Forecasting, Healthcare, Contract Negotiation, Emergency Management, Hospitals, Customer Service, Budgeting, Team Building, Excel, Microsoft Office, Healthcare Management, Administration, JCAHO, Contract Management, PowerPoint, Negotiation, Process Improvement, Customer Relations, Operations Management, Public Speaking, Change Management, Word, Patient Throughput, Organizational..., Budgets, Facilities Management, Employee Relations, Software Documentation, HIPAA, Healthcare Information..., EMR, Supervisory Skills, Microsoft Word, Program Management, Management, EHR, Policy, Human Resources, Leadership, Process Scheduler, Training, Revenue Cycle, Strategic Planning, Microsoft Excel, Healthcare Industry, Healthcare Consulting, Epic Systems, Physician Relations, Informatics
Education
American InterContinental University 2004 — 2006
Masters, Business Administraton, Concentration Healthcare Management
Crothall Healthcare September 2011 - Present
Crothall Services Group July 2009 - September 2011
Medi-Dyn, Inc. May 2008 - July 2009
Medi-Dyn, Inc. November 1990 - May 2008
Skills
Healthcare Management, Hospitals, Healthcare Information..., HIPAA, Healthcare Industry, Leadership, Customer Service, Healthcare, Healthcare Consulting, Operations Management, Process Improvement, Physician Relations, Team Building, Strategic Planning, Budgets, EMR, Employee Relations
Education
Johnson & Wales University 2015 — 2017
Master of Business Administration (M.B.A.)
Boston University
Bachelors of Science, Health Care Administration
University of Phoenix
Masters of Science, Healthcare Administration
ACM INC.- Another Chance Community Development Center February 2004 - Present
Bonus Building Care January 2007 - April 2009
Crothall Services Group 2007 - 2008
Metropolitan Water Reclamation District of Greater Chicago May 2005 - June 2007
NABISCO / KRAFT FOODS November 2000 - December 2004
Peoples Energy August 1988 - November 1999
Skills
Leadership, Customer Service, Strategic Planning, Public Speaking, Marketing, Budgets, Team Building, Social Media, Negotiation, New Business Development, Marketing Strategy, Microsoft Office, Sales, Coaching, Management, Program Management, Project Management, Project Planning, Research, Event Planning, Team Leadership, Contract Negotiation, Training, Non-profits, Social Media Marketing, Public Relations, Business Development, Event Management, Operations Management, Business Strategy, Online Advertising, Consulting, Organizational..., Troubleshooting, Leadership Development, Microsoft Word, Process Improvement, Sales Management, Entrepreneurship, Account Management, Microsoft Excel, Recruiting, Quality Assurance, Human Resources, Marketing Communications, Fundraising, Change Management, Manufacturing, Advertising, Employee Training
Education
Chicago State University 1986 — 1989
Information Systems Management Major
Prosser Vocational H.S. 1982 — 1985
H.S. Diploma, Home Maintenance
Providence St. Mel H.S. 1980 — 1981
none, Honors English
North Park University
Leadership Management
American Family Care 2011 - Present
Qaulity Summations December 2010 - Present
Crothall Services Group December 2004 - November 2010
ARAMARK Healthcare November 2003 - December 2004
Hospital Housekeeping Systems October 2002 - November 2003
Skills
Management, Public Speaking, Hospitals, Healthcare, Healthcare Management, Microsoft Office, Business Planning, Team Building, Microsoft Excel, Customer Satisfaction, Customer Service, Outlook, Process Improvement, Strategic Planning
Education
University of La Verne 1993 — 1995
MS, Business Organization Management
Park University 1990 — 1991
BS, Mangement, Healthcare
Lavatec Laundry Technology June 2014 - Present
ThermalRecycle March 2009 - June 2014
Crothall Services Group 2001 - 2009
Tartan Textile Services March 2001 - February 2002
National Linen Service 1997 - 1999
Walt Disney World October 1985 - February 1996
Skills
Contract Negotiation, Operations Management, International Sales, Team Building, Management, Sales Management, Strategic Planning, Leadership, Start-ups, Sales, Leadership Development, Sales Process, Business Development, Selling, Project Management, Sales Presentations
Education
Penn State University 1979 — 1984
Wells Fargo Home Mortgage June 2013 - Present
Wells Fargo Home Mortgage March 2012 - June 2013
Wells Fargo Home Mortgage May 2011 - March 2012
Wells Fargo Home Mortgage October 2010 - April 2011
Crothall Services Group June 2008 - September 2010
Kohl's Department Stores July 2007 - June 2008
United Coastal Home Mortgage February 2003 - June 2007
Countrywide 2005 - 2005
Mortgage Work October 2001 - January 2003
ARAMARK Healthcare October 1999 - April 2000
Skills
Operations Management, Budgets
Education
University of Mount Olive 1994 — 1995
BS, Business Management and Organizational Development
Gardner-Webb University 1984 — 1985
Chowan University 1982 — 1984
AS, Pre-Education
The Bedford Group, "A Consulting Company" April 2010 - Present
Washington Hospital Center/Crothall Services Group November 2010 - August 2011
Crothall Services Group September 2008 - August 2011
Howard University Hospital September 2008 - November 2010
Kappa Alpha Psi Fraternity, Inc. 2002 - 2010
Goodyear January 2007 - August 2008
Pine Forest High School (Cumberland County School District) January 2007 - June 2007
Nuvell Financial a GMAC Company June 2003 - December 2006
Grambling State University 1995 - 2001
Skills
Management, Negotiation, Recruiting, Training, Customer Service, Marketing, Operations Management, Human Resources, Inventory Management, Performance Management, Team Building, Process Improvement, Strategic Planning, Customer Satisfaction, Outlook, Leadership, Policy, Public Speaking
Education
Grambling State University 1999 — 2001
M.P.A., Human Resources/Public Management
Grambling State University 1995 — 1999
B.A., Political Science/Pre-law
Captain Shreve High School 1991 — 1995
High School Diploma, Liberal Arts Magnet
Superior Tours, Inc February 2008 - January 2010
Alstom Power 2010 - 2010
Crothall Services Group September 2004 - February 2008
S&S Graphics October 2003 - August 2004
Surface Technology Corporation December 2000 - October 2003
Education
University of Phoenix 2009 — 2012
Bachelor Degree, Elementary Education
University of Phoenix 2007 — 2009
Associate's Degree, Psychology
Catonsville Community College 1999 — 2000
none, Early Childhood Education
Notre Dame of Maryland University 1997 — 1998
none, Early Childhood Education
Upper Bay Counseling & Support Services, Inc. June 2010 - Present
EDR Controller Services May 2006 - Present
Crothall Services Group February 2002 - May 2006
Hardcore Composites Operations, LLC June 2000 - February 2002
Healy Management Services, Inc September 1999 - June 2000
Kaneka Delaware Corporation May 1996 - September 1999
Santora CPA Group (formerly Santora, Starr & Baffone) 1992 - May 1996
BDO Seidman January 1986 - 1992
Skills
Internal Controls, Financial Reporting, Budgets, General Ledger, Auditing, Strategic Planning, Accounting, Finance, Financial Statements, Financial Accounting
Education
California State University-Los Angeles 1982 — 1985
Bachelors, Business Administration - Accounting
University of Delaware
Psychology
Loyola University Medical Center September 2013 - Present
Parkland Hospital January 2011 - August 2013
Crothall Services Group October 2001 - January 2011
USCG Auxiliary September 2003 - September 2006
Texas Dept Criminal Justice June 1994 - October 2001
US Army NAF January 1995 - January 2001
US Coast Guard July 1986 - August 1988
Skills
Facilities Management, Organizational..., Criminal Justice, Healthcare, Hospitals, Healthcare Management, Strategic Planning, Customer Relations, Program Management, Operations Management, Sustainability, Energy Management, Customer Service, Project Management, Construction Management, Process Improvement, Security, Leadership, Emergency Management, Budgets, Team Building, Contract Management, Engineering, Management, Supervisory Skills, Contract Negotiation, Training, Process Scheduler, Change Management, Leadership Development, Physician Relations, Healthcare Information..., Project Planning
Education
American Intercontinental University 2009 — 2010
B.B.A., Healthcare Management
American InterContinental University 2008 — 2009
A.A.B.A., Business Administration
HUB International August 2014 - Present
The Horton Group June 2011 - August 2014
Crothall Services Group March 2010 - June 2011
Network Safety Consultants (a subsidiary of The Horton Group) December 2005 - November 2009
Menards August 2003 - August 2005
Menards, Inc. January 1999 - August 2003
Menards, Inc. October 1994 - January 1999
PORTILLO'S May 1993 - October 1994
Skills
Employee Relations, Customer Service, Customer Relations, Administration, Insurance, Employee Benefits, Employee Training, Employment Law, Human Resources, Interviews, Management, New Hire Orientations, Policy, Risk Management, Sales, Training
Education
Northern Illinois University 1997 — 1999
Bachelor of Science, Management; Human Resources
Moraine Valley Community College 1995 — 1997
Associates of Science, Business Administration
Oak Forest High School 1991 — 1995
High School Diploma
Sodexo CTM August 2010 - Present
Bass Computer Services 1995 - Present
Michael Reese Hospital September 2006 - June 2009
Crothall Services Group May 2004 - May 2006
Biotech Systems, Ltd. October 1988 - May 2004
Skills
Biomedical Engineering, Medical Imaging, Hospitals, Troubleshooting, Medical Devices, Orthopedic, Radiology, Healthcare, MRI, Healthcare Industry, Capital Equipment, Healthcare Management, Hardware Diagnostics, Clinical Engineering, Ultrasound, Medical Equipment, Surgical Instruments, Healthcare Consulting, X-ray, Field Service, Healthcare Information..., Medical Equipment..., Digital Imaging
Education
National University of Health Sciences 1981 — 1984
D.C.
Purdue University 1975 — 1980
BS
ABM Healthcare Support Services October 2013 - Present
xanitos Inc. January 2012 - October 2013
Crothall Services Group February 2001 - January 2012
H H A Services October 1988 - February 2001
Skills
Hospitals, Healthcare, Healthcare Management, Team Building, Healthcare Information..., Process Improvement, Budgets, Strategic Planning, Leadership, Customer Service, Contract Negotiation, Leadership Development, Training, Coaching, Account Management, Business Development, Change Management, Cross-functional Team..., Employee Relations, Income Statement, Management, Negotiation, New Business Development, Operations Management, Outlook, Performance Management, Policy, Program Management, Project Management, Recruiting, Sales Management, Sales Operations, Time Management, Human Resources, Customer Satisfaction, Hiring, P&L
Education
Indiana University South Bend
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Wright State University
Bachelor of Science (BS), Pre-Medicine/Pre-Medical Studies
wayne
Venture General Contracting May 2015 - Present
Spartan Concrete, Inc. June 2012 - Present
University of Washington June 2009 - June 2012
Crothall Services Group June 2011 - August 2011
Teknon Corporation September 2003 - August 2009
Skills
BICSI: Installer 2, Fluke Certified, Hilti Certified, Ortronics Certified, Panduit Certified, Corning Certified, Microsoft Excel, Microsoft Word, Timberline Accounting, AutoCAD, Primavera P6, Project Planning, Solidworks, Project Management, Project Estimation, Construction Management, Contractors, Budgets, Submittals, Construction, Contract Management, Process Scheduler, Value Engineering, Change Orders
Education
University of Washington 2009 — 2012
Bachelor of Science (BS), Construction Management
Edmonds Community College 2006 — 2009
General Studies
Pollock Paper Distributors January 2013 - Present
Crothall Services Group May 2007 - December 2012
Skills
Healthcare, Team Building, Strategic Planning, Customer Service, Hospitals, Leadership, Account Management, Contract Negotiation, Operations Management, Healthcare Management, Process Improvement, Employee Relations, Forecasting, Management, New Business Development, Retail, Budgets, Coaching, Organizational..., Recruiting, Leadership Development, Sales, Sales Management
Education
Arkansas State University 2002 — 2007
BS, Marketing Management
Allstate February 2013 - Present
Whitecotton Insurance Agency February 2012 - January 2013
Griffin-Wilkes Agency June 2011 - February 2012
Crothall Services Group March 2005 - May 2006
Healthcare Services Group, Inc December 2002 - December 2004
Skills
Insurance, Life Insurance, Health Insurance, Property & Casualty..., Management, Employee Benefits, Sales, Customer Service, Time Management, Workers Compensation, Commercial Lines, Payroll, Training, Account Management, Strategic Planning, Team Building, Commercial Insurance
Education
Auburn Universirty 1995 — 2002
Bachelor of Arts (BA), Communication, General
Auburn University 1995 — 2002
Bachelor of Science, Communication
Crothall Services Group November 2011 - March 2015
San Joaquin Community Hospital/Adventist Health June 2009 - November 2011
Perfumania January 1996 - March 2005
Skills
Business Development, Team Leader, Strategic Planning, Financial Management, Industry Networking..., Competitive Intelligence, Effective Cost..., Strong Communication..., Customer Relations..., Mentoring/Coaching, Customer Satisfaction, Dedicated Leader, Business Management, Process Improvement, Team Building, Budgets, Personnel Management
Education
Design's School of Cosmetology
Hair Styling/Stylist and Hair Design
VALLEJO HIGH SCHOOL
Crothall Healthcare October 2015 - Present
Crothall Services Group July 2003 - Present
Eurest Services November 2012 - Present
Skills
Customer Service, Employee Relations, Healthcare Management, Office Management, Time Management, Healthcare, Policy, Budgets, Recruiting, Team Building, Employee Benefits, Project Management, Operations Management, Process Scheduler, Process Improvement, Strategic Planning, Training, Outlook, Leadership, System Administration, Team Leadership, Inventory Management, Management, Microsoft Word
Education
Joliet Junior College 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 4.0
MacCormac College 2001 — 2002
Lane Technical High School 1984 — 1988
Columbia Gas of Ohio July 2015 - Present
Columbia Gas of Ohio December 2012 - Present
Myers Well Service June 2012 - December 2012
Crothall Services Group July 2010 - August 2011
Skills
Customer Service, Team Building, Employee Relations, Management, Leadership, Supervisory Skills, Inventory Management, Performance Management, Customer Satisfaction, Strategic Planning, Training, Leadership Development
Education
Bowling Green State University 2004 — 2008
Bachelor of Science (B.S.), Education
Bowling Green State University
Bachelor of Science (B.S.)
LyondellBasell October 2013 - Present
Albemarle February 2007 - April 2013
Piccadilly Restaurants, LLC 2002 - 2007
Our Lady of the Lake Regional Medical Center 1998 - 2002
Crothall Services Group 1997 - 1998
Skills
Compensation, Global HR, Global Mobility, Expatriate Management, Market Pricing, Job Evaluation, Domestic Relocation, Bonus Programs, Benefits, Employee Benefits, Deferred Compensation, Health & Welfare..., Project Management, Outplacement Benefits, Corporate Relocation, Talent Acquisition, Employee Relations, Human Resources, Compensation & Benefit, Recruiting, New Hire Orientations, Interviews, Training, Payroll, Leadership, Compensation, Performance Management, Talent Management
Education
Nicholls State University
MBA
Louisiana State University
BS, Management
Crothall Healthcare June 2013 - Present
Crothall Services Group April 2011 - Present
Robert Wood Johnson University Hospital June 2007 - April 2011
National Tool & Manufacturing Co. 1992 - 2005
Skills
Healthcare Information..., Leadership, Lean Performance..., Lean Six Sigma...
Education
Kean University 2004 — 2009
MPA, Health Services Administration
DeVry University 1998 — 1999
AS, Computer Information Systems
Xanitos Inc. August 2015 - Present
Xanitos Inc. February 2013 - Present
Xanitos Inc. August 2014 - August 2015
Emerga Support Services February 2011 - January 2013
Crothall Services Group January 1995 - December 2010
Skills
Operations Management, Facilities Management, Healthcare, Budgets, Customer Service, Team Building, Process Improvement, Hospitals, Strategic Planning, Contract Negotiation, Leadership, Performance Management, Project Management, Training, Contract Management, Management, Sales Management, Process Scheduler, Recruiting, Employee Relations, Account Management, Customer Satisfaction, Coaching, New Business Development, Healthcare Management, Negotiation, Leadership Development
Education
Fairleigh Dickinson University 1990 — 1995
BS, Marketing
Bishop Eustace Preparatory 1987 — 1990
Perkins+Will January 2015 - Present
RPA Design October 2012 - December 2014
SmithGroup May 2011 - July 2011
SmithGroup December 2010 - December 2010
Crothall Services Group June 2010 - August 2010
Liollio August 2008 - May 2009
VA Medical Center June 2007 - August 2008
Skills
Illustrator, Revit, Architectural Design, InDesign, Photoshop, SketchUp, Sustainable Design, Space planning, Sketching, BIM, Microsoft Office, Graphic Design, Adobe Creative Suite, Rendering
Education
Clemson University 2009 — 2012
Masters, Architecture + Health
U.S. Department of Veterans Affairs August 2014 - Present
Crothall Services Group June 2008 - February 2014
United States Air Force October 1986 - September 2007
Skills
Training, Strategic Planning, Healthcare, Budgets, Risk Management, Hospitals, Facilities Management, Purchasing, Process Improvement, Management, Operations Management, Policy, Microsoft Excel, Human Resources, Customer Service, Program Management, DoD, Leadership, Security Clearance, Team Building, Military, Government, Air Force
Education
Central Michigan University 2003 — 2008
MSA, Healthcare
Wayland Baptist University 1992 — 1996
BS, Occupational Education (Business)
Tenacore May 2013 - Present
Medical Electronics 2013 - 2015
Stan can fix it January 2012 - April 2013
Lagod Construction Inc. August 2010 - December 2011
Self-employed consultant(biomedical engineering January 2009 - August 2010
Sodexo Clinical Technology Management January 2008 - January 2009
Crothall Services Group October 2002 - December 2007
Crothall Clinical Engineering Services (formerly Kinetic) October 2002 - December 2007
Michael Reese Hospital January 2007 - November 2007
Michael Reese Hospital January 2007 - November 2007
Skills
Customer Relations, Microsoft Office, Contract Management, Scheduling, Hiring, Supervisory Skills, Employee Relations, Budget Preparation, People Skills, Telemetry, Loss Prevention, Police, Peripherals, Contract Negotiation, Hospitals, Customer Service, Problem Solving, Budgeting, Inventory Management, Team Building, Process Improvement, Word, Documentation, Administration, Troubleshooting, Operations Management, Purchasing, Quality Assurance, Healthcare, Team Leadership, Mentoring, Coaching, Account Management, Vendor Relations, Teamwork, Public Speaking, Time Management, Compliance, Budgets, Biomedical Engineering, Field Service, Electronics, Software Documentation, Capital Equipment, Sales, Medical Devices, Hardware Diagnostics, Healthcare Information..., Training, Management
Education
Illinois Institute of Technology 1980 — 1982
A.e.e., Electrical engineering
Illinois Institute of Technology 1980 — 1982
Associate degree, Electrical Engineering
Marie Curie High School 1975 — 1979
h.s. diploma, general studies
Marie Curie High School 1975 — 1979
High school diploma, General Studies
PA Virtual Charter School 2006 - Present
SolomonEdwards Group, LLC. 2006 - 2006
Crothall Services Group 2005 - 2006
PA Virtual Charter School 2002 - 2005
Skills
E-Learning, Staff Development, Leadership, Learning Management, Learning Management..., Onboarding, Workforce Planning, Talent Management, Deferred Compensation, HRIS, Public Speaking, Nonprofits, Employee Engagement, Organizational Learning, Talent Acquisition, Personnel Management
Education
Indiana State University
Master of Science (M.S.), Human Resources Development
Pennsylvania State University
Bachelor of Arts (B.A.), Telecommunications
Securitas Security Services USA, Inc. May 2015 - Present
St. Luke's Health System; Sodexo October 2014 - May 2015
West Valley Medical Center December 2011 - February 2014
DIRECTV July 2010 - April 2011
The Service Companies July 2009 - February 2010
Maricopa Integrated Health System February 2008 - July 2009
Crothall Services Group July 2007 - September 2007
Sodexo May 1998 - July 2006
Radisson Blu Minneapolis January 1996 - January 1998
Skills
Leadership, Budgets, Healthcare, Customer Service, Facilities Management, Employee Relations, Team Building, Microsoft Office, New Business Development, Hospitals, Analysis, Strategic Alliances, Relationship Management, Leading Change, Strategic Vision, Operations Management, Process Scheduler, Coaching, Leadership Development, Strategic Planning, Contract Negotiation, Healthcare Management, Hospitality, Environmental Services, Customer Satisfaction, Human Resources, Management, Change Management
Education
Washington State University 1993 — 1995
BS, Hotel/Restaurant Mangement
Eastern Washington University 1989 — 1993
Business
Bluegrass Community and Technical College January 2013 - Present
Baptist Health Lexington formerly known as Central Baptist Hospital March 2001 - Present
Junior League of Lexington January 2012 - January 2013
Central Baptist Hospital February 1996 - March 2001
Central Baptist Hospital January 1995 - February 1996
Crothall Services Group December 1993 - January 1995
Courtyard by Marriott January 1992 - January 1994
Skills
Leadership Development, Project Coordination, Event Planning, Training & Development, Policy/Procedure..., Community Relations, Employee Training, Employee Relations, Organizational..., Human Resources, Leadership, Training, Customer Service, Employee Benefits, Personnel Management, Recruiting, Management, Benefits Administration, Onboarding, Healthcare, Coaching, Deferred Compensation, Policy, Employment Law, Staff Development, Community Development, Budgets
Education
Indiana Wesleyan University 2007 — 2009
Masters of Science, Management
Western Kentucky University 1987 — 1991
Bachelors of Science, Institutional Administration
Intromark Incorporated January 2012 - Present
Abercrombie & Fitch October 2011 - December 2011
Crothall Services Group June 2010 - June 2011
Skills
AED, Customer Service, Administration, Supervisory Skills, Promotions, Product Licenses, Patents, Management, Licensing, Public Speaking, Event Planning, Social Media, Sales, Microsoft Office, Invention, System Administration, Product Development, PowerPoint, Retail, Social Networking, Training, Event Management, Marketing Communications, Facebook, Advertising, Trade Shows, Online Marketing, Marketing Strategy
Education
Penn State University 2006 — 2010
Bachelor of Science, Hotel, Restaurant, and Institutional Management
Mission First Housing Group August 2011 - Present
Crothall Services Group February 2011 - August 2011
United Stor-All Centers, Inc. October 2005 - May 2010
NewCourtland Elder Services March 2001 - October 2005
Germantown Home July 1996 - March 2001
Skills
HRIS, Employee Relations, Payroll, FMLA, Employee Benefits, Ceridian, Human Resources, Personnel Management, Management, Accounting, ADP Payroll, Employee Handbooks, Budgets, Time Management, Policy, Onboarding, Benefits Administration, Deferred Compensation, Kronos, Account Reconciliation
Education
Delaware State University 1987 — 1991
B.S., Marketing and Business Administration
My Generation Helper, LLC December 2012 - Present
Kindred Healthcare February 2011 - December 2012
Crothall Services Group September 2009 - February 2011
Tenet Healthcare January 2005 - February 2009
Trinity Medical Center January 2004 - January 2005
Trinity Medical Center April 2001 - January 2004
Criminal Collections Dallas County 1998 - 2001
Skills
Access, PowerPoint, Outlook, Windows, OneNote, Groove, Microsoft Excel, Microsoft Office, Data Entry, Medical Coding, Medical Terminology, Healthcare, Microsoft Word, Customer Service, Teamwork, Process Scheduler, Software Documentation, ICD-9, CPT, Insurance, HIPAA, Medicaid, Invoicing, Training, Medical Records
Education
Davenport University 2011 — 2014
Bachelor, Health Information Management
Davenport University 2011 — 2013
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Herzing University 2009 — 2011
Associate of Science (A.S.), Medical Billing and Insurance Coding
Professional Career College 1999 — 2000
Business Computing Certificate, Business Computing
Novant Health April 2011 - Present
Crothall Services Group February 2010 - April 2011
Womble Carlyle Sandridge & Rice, PLLC July 2003 - February 2010
Northern Hospital of Surry County July 1995 - April 2003
Surry Community College August 1991 - May 2001
Skills
Microsoft Word, Employee Training, Instructional Design, Team Building, Leadership Development, Outlook, Instructor-led Training, Software Documentation, Leadership, Technical Writing, Training, E-Learning, SharePoint, Program Management, System Administration, Performance Management, Staff Development, Process Improvement, Onboarding, Hands-on Training, Management, Microsoft Excel, Visio, Employee Relations
Education
Appalachian State University 1996 — 1998
M.A., Higher Education/Administration
Appalachian State University 1987 — 1989
B.S., Mathematics
Surry Community College 1984 — 1986
A.A. & A.S., Pre-Liberal Arts
Friends Fiduciary Corporation October 2012 - Present
Stradley Ronon December 2010 - September 2012
Crothall Services Group November 2010 - December 2010
Asset Management Specialists August 2010 - October 2010
Skills
Financial Analysis, Budgets, Microsoft Excel, Accounting, Microsoft Office, Due Diligence
Education
Drexel University 2005 — 2010
Bachelor of Science in Business Administration, Accounting
Hospital Housekeeping Systems April 2012 - Present
Hospital Housekeeping Systems January 2011 - April 2012
Crothall Services Group March 2009 - December 2010
Alta Bates Summitt Medical Center March 2009 - December 2010
United States Army Reserve May 1991 - December 2009
St. Rose Dominican Hospital August 2008 - March 2009
Medi-Dyn, Inc. August 1996 - March 2009
University of Kentucky Healthcare January 2006 - August 2008
St. Mary's Regional Medical Center October 2002 - January 2006
Medi-dyn 2006 - 2006
Skills
Hospitals, Healthcare, Healthcare Management, Team Building, Leadership Development, Operations Management, Budgets, Customer Service, Emergency Management, Process Improvement, Coaching, Employee Relations, Leadership, Training, Management, Policy, Facilities Management, Employee Training, Supervisory Skills, Patient Safety, Program Management, Recruiting, Administration, Process Scheduler, Strategic Planning, Contract Negotiation
Education
American Public University System 2010 — 2014
Military History
University of Tennessee-Knoxville 1994 — 1994
BA, History
Carson-Newman University 1990 — 1994
BA, History/Political Science
Ameriprise Financial Services, Inc. April 2011 - Present
Novant Health Inc. November 2009 - October 2010
Novant Health October 2006 - November 2009
Crothall Services Group December 2005 - October 2006
Flexible Plastics Inc. February 2001 - July 2005
Skills
Leadership, Training, Process Improvement, Business Development, Performance Improvement, Leadership Development, Project Management, Cross-functional Team..., Relationship Management, Organizational..., Diversity & Inclusion, Data Analysis, Forecasting, Thought Leadership, Conflict Resolution, Intercultural..., Capacity Planning, Capacity Management, Capacity Assessment, Conflict Management, Project Planning, Data Management, Spreadsheets, Microsoft Excel, Visio, MS Project, Microsoft Word, Management, Access, Strategy, Instructional Design, Vendor Management, Business Process..., Financial Services, Customer Satisfaction, Business Analysis, Program Management
Education
Minnesota State University, Mankato
Bachelor of Science, Communications
Architectural Ceramics, Inc. December 2012 - Present
Counselors Title, LLC January 2011 - December 2012
Crothall Services Group August 2010 - January 2011
Skills
Microsoft Excel, Microsoft Office, Real Estate, PowerPoint, Customer Service
Education
Georgetown University 2006 — 2010
BA, Government, Studio Art
Roland Park Country School 1992 — 2006
Arkema August 2011 - Present
Arkema January 2011 - July 2011
Merck, Sharp and Dohme January 2007 - May 2010
Merck & Company, Inc September 2005 - January 2007
MERCK & COMPANY, INC September 2005 - January 2007
FOODSCIENCES CORPORATION October 2004 - March 2005
Crothall Services Group September 2001 - October 2003
TelamericaMedia Inc May 2000 - May 2001
Dentsply/ Ceramco August 1998 - March 2000
Skills
Cross-functional Team..., Microsoft Excel, SAP, Customer Service, Accruals, JD Edwards, Sarbanes-Oxley Act, Microsoft Word, Spanish
Education
Georgian Court University 1993 — 1997
B.A., Psychology
Yale New Haven Hospital - Saint Raphael Campus 2012 - Present
Hospital of ST Raphael October 2009 - 2012
Crothall Services Group May 2003 - September 2009
Kinetic Biomedical Services May 2003 - September 2009
United States Army Reserve 1992 - 2004
Skills
Hospitals, Biomedical Engineering, Medical Equipment, Healthcare, Medical Devices, Customer Service, Facilities Management, Troubleshooting, Operations Management, Computer Hardware, Team Building, Inventory Management, Capital Equipment, Clinical Research, Healthcare Management, Medical Imaging, Radiology, PACS, Surgery
Education
Eastern Connecticut State University 1995 — 2001
Bachelor of Science (BS), Biology, General
Wheeler JR SR high school 1989 — 1993
7-12
Crothall Services Group January 2010 - Present
Dukane 1978 - 2006
GE 2002 - 2005
Dukane 1978 - 2005
Skills
Troubleshooting, Operations Management, Medical Devices, Process Improvement, Software Documentation, Electronics, Customer Service, Team Building, Management, Six Sigma, Project Management, Healthcare, Contract Negotiation, Project Planning, Purchasing, Budgets, Manufacturing, Team Leadership, Integration, Leadership, Program Management, Continuous Improvement, Cross-functional Team..., Testing, Customer Satisfaction, Product Development, Engineering, Lean Manufacturing, Sales Management, New Business Development
Education
DeVry University-Illinois 1974 — 1978
Electronic Engineering Tech., Electrical and Electronics Engineering, passed
Devry 1974 — 1977
Bachelors, Electronics
Baylor University February 2002 - Present
Crothall Services Group May 1992 - October 2000
Education
Belmont University 1978 — 1980
Mid-Columbia Council of Governments Administrative AssistantInter-Fluve, Inc.July 2010 - September 2013
Longaberger Company October 2001 - January 2011
Columbia River Bank November 2008 - March 2010
Crothall Services Group October 2006 - April 2008
The Dalles Historic Civic Auditorium June 2000 - May 2005
Wasco County 1988 - 1999
Skills
Fundraising, Customer Service, Grant Writing, Event Planning, Creative Problem Solving, Microsoft Office, Networking, Nonprofits, Public Speaking, Community Outreach, Social Media, Team Building, Editing, Grants, Newsletters, Press Releases
Education
Marylhurst University
ARAMARK Higher Education May 2015 - Present
Xanitos Inc. February 2013 - May 2015
Crothall Services Group 2004 - February 2013
Skills
Employee Relations, New Hire Orientations, Onboarding, FMLA, Recruiting, Employee Engagement, Performance Management, Workforce Planning, Personnel Management, Deferred Compensation, Employee Benefits, Leadership, Team Building, Hiring, Labor Relations, HRIS, Human Resources, College Recruiting, Policy, Staff Development, Management, Change Management, Training, Talent Management, Benefits Administration, Process Improvement, Succession Planning, Organizational..., Talent Acquisition, Leadership Development, Applicant Tracking..., Employee Training, Employee Handbooks, Payroll, HR Policies, Union Avoidance, Organizational..., PeopleSoft, Interviews, Conflict Resolution, Coaching, Employment Law, Resume Writing, Technical Recruiting, Background Checks, Internet Recruiting, Benefits Negotiation, Sourcing, Staffing Services, Executive Search
Education
Ithaca College 1994 — 1998
Bachelor of Arts (B.A.)
Villanova University
PHR Certification
Crothall Services Group January 2009 - Present
Lions World Services for the Blind April 2006 - January 2009
Arkansas Children's Hospital April 2001 - October 2005
Wal-Mart Stores Inc. May 1995 - April 2001
Education
Arkansas Public Administration Consortium 2007 — 2008
CVM, Volunteer Management
University of Central Arkansas 1994 — 1999
BS, Psychology
Mississippi State University 1992 — 1994
None, Psychology
Crothall Services Group January 2006 - Present
Medi-Dyn,Inc April 2005 - December 2005
Education
American Public University System 2006 — 2008
Masters, Sports Administration
Villanova University 1999 — 2003
Pacific Science and Engineering May 2011 - Present
Pacific Science & Engineering September 2008 - May 2011
Pacific Science and Engineering April 2008 - September 2008
Vericare August 2007 - April 2008
Crothall Services Group May 2007 - September 2007
Crothall Services Group March 2004 - July 2006
Sodexho August 2002 - March 2004
Skills
Organizational..., Leadership Development, Employee Relations, Performance Management, Talent Management, Human Resources, Training, Organizational..., Recruiting, SPSS, Statistics, Research, Change Management, Job Analysis, Onboarding, New Hire Orientations, Research Design, Data Analysis, Psychology, Organizational Design, Qualitative Research, Coaching, Employee Training, Employee Engagement, Psychometrics, Survey Design, Leadership, Task Analysis, Interviews, Workshop Facilitation, Analysis, Human Factors...
Education
Alliant International University-San Diego Scripps Ranch 2005 — 2011
Ph.D., Industrial-Organizational Psychology
Alliant International University-San Diego Scripps Ranch 2005 — 2007
MS, Industrial-Organizational Psychology
Loyola Marymount University 1997 — 2001
BA, Psychology Minor: Business
Law Firm April 2008 - Present
Crothall Services Group September 2001 - September 2004
woodfield group 2000 - 2002
Skills
File Management
Education
Harper College 2002 — 2004
Certificate, Paralegal
University of Illinois at Chicago 1995 — 2000
City Bar Justice Center - Lawyers' Foreclosure Intervention Network June 2013 - August 2013
New York Legal Assistance Group 2013 - 2013
Circuit Court for Baltimore City January 2012 - August 2012
United States Agency for International Development January 2011 - May 2011
Nationwide Insurance June 2010 - September 2010
Mediation Clinic August 2009 - July 2010
Cintas June 2006 - May 2008
Crothall Services Group October 2004 - March 2006
Skills
Public Speaking, Legal Research, Contract Management, Contract Negotiation, Legal Writing, Westlaw, Corporate Law, Mediation, Commercial Litigation, Litigation, Civil Litigation, Public Policy, Research, Policy Analysis, Trials, Appeals, Courts
Education
University of Maryland School of Law 2008 — 2011
Juris Doctor
Cornell University 1999 — 2003
Bachelor of Science, Applied Economics & Management
Universidad de Cantabria
Crothall Healthcare Inc. August 2009 - Present
Crothall Services Group May 2008 - July 2009
Skills
Healthcare, Operations Management, Employee Relations, Start-ups, Budgets, Management, Training, Leadership, Customer Satisfaction, Healthcare Management, Human Resources, Facilities Management, Customer Service, Hospitals
Education
Penn State 1978 — 1981
Xanitos Inc. October 2013 - Present
Good Samaritan Hosptial, Los Angeles, CA October 2012 - June 2013
Good Samaritan Hosptial, Los Angeles, CA September 2010 - September 2012
Crothall Services Group December 2008 - September 2010
Crothall Services Group January 2006 - November 2009
Crothall Services Group March 2005 - December 2005
Skills
Emergency Management, ICS, Decontamination, Public Speaking, Contract Negotiation, Healthcare, Hospitals, Healthcare Management, JCAHO, Strategic Planning, Team Building, Policy, Disaster Response, Healthcare Information..., Contract Management, Process Improvement, Community Outreach, Management, Incident Command, Business Continuity..., Contingency Planning, Grant Administration, Customer Service, Leadership, Exercise Design, Business Continuity, Preparedness, Training, Healthcare Consulting, Program Development, EHR, HIPAA, Hazardous Waste..., Emergency Planning, Hazardous Materials, Quality Improvement, Revenue Cycle, NIMS, Physicians, Physician Relations, Meditech, Public Health, Managed Care, Proposal Writing, EMR, Healthcare Industry, Grants, Emergency Services, Patient Safety, Medicare
Education
California State University Channel Islands Extended University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Yale University 1998 — 2002
B.A., English
Crothall Healthcare December 2011 - Present
Crothall Healthcare February 2010 - February 2012
Crothall Services Group November 2008 - February 2010
Medi-Dyn Inc. March 2007 - November 2008
Medi-Dyn Inc. May 2005 - March 2007
New York Life Insurance Company May 2004 - May 2005
Skills
Problem Solving, Microsoft Office, Supervisory Skills, Budgeting, Budgets, Customer Service, Customer Satisfaction, Safety, Training, Leadership Development, Leadership, Hospitals, People Skills, Critical Thinking, Process Improvement, Operations Management, Team Building, Employee Relations, Management, Sales Process, Sales, Coaching, Inventory Management, Contract Negotiation, Healthcare, Payroll, Recruiting, Contract Management, Team Leadership, Interviews, Account Management, Strategic Planning, Performance Management, Hiring, Human Resources, Employee Training, Time Management, Negotiation
Education
Louisiana Tech University 2001 — 2005
Bachelor of Science (B.S.), Marketing
Unisys February 2013 - Present
Compass Support Services August 2010 - February 2013
Crothall Services Group January 2008 - September 2010
Propoco Inc. dba Professional Services June 2001 - December 2007
Touchstone Wireless February 2007 - May 2007
LRP Publications May 1999 - June 2001
LRP Publications January 1999 - May 1999
Skills
Human Resources, Recruiting, Talent Management, Training, Employee Relations, Management, HRIS, Employee Benefits, Team Building, Hiring, New Hire Orientations, Policy, Leadership, Strategic Planning, Process Improvement, Performance Management, Healthcare, Coaching, Customer Service, HR Consulting, Leadership Development, Change Management, Employee Engagement
Education
Lock Haven University of Pennsylvania 1993 — 1998
Business Administration and Management, General
Dale Carnegie
Leadership
Comcast September 2013 - Present
Comcast Cable December 2011 - September 2013
Comcast Cable March 2007 - December 2011
Crothall Services Group September 2002 - December 2005
Keystone Helicopter 1999 - 2001
Skills
Help Desk Support, Call Center, Team Leadership, Troubleshooting, Cross-functional Team..., Databases, Process Improvement, Vendor Management, Operations Management, Leadership, VoIP, BMC Remedy, Technical Support, Telecommunications, Call Centers, ITIL, System Deployment, Networking, Visio, IT Service Management, IT Management, Software Documentation, Integration
Education
Montgomery County Community College
Simbiosys Corp. February 2014 - June 2015
Apple June 2014 - June 2014
L.A. Care July 2013 - December 2013
Crothall Healthcare July 2010 - July 2012
Crothall Services Group August 2007 - August 2010
Fairfax Nursing Center June 2006 - August 2007
P&O Cruises November 1998 - June 2005
Disney Cruise Line September 1999 - September 2000
Skills
Business Analysis, CRM, Training, Revenue Analysis, Customer Service, Management, Strategic Planning, Leadership, Databases, Enterprise Software, Yield Management, MICROS, Hospitality Management, Pre-opening, Hospitality, •Office Tools - MS..., •Processes - Good..., •Operating Systems -..., Waterfall and Agile..., •Other skills -..., Organizational and..., Integration
Education
NIIT - National Institue of Information Technology 1989 — 1990
Certificate, Information Technology - Systems Management
Shreemati Nathibai Damodar Thackersey Women's University 1985 — 1988
Cornell University
Regents School of Austin March 2013 - Present
ARAMARK Healthcare August 2011 - January 2013
Vanguard Resources February 2009 - May 2011
Between Job Ministry 2008 - 2009
Sodexho 2002 - 2008
Crothall Services Group September 1999 - December 2002
Skills
Team Building, Employee Relations, Leadership, Outlook, Customer Service, Budgets, Facilities Management, Forecasting, Operations Management, Strategic Planning, Management, Coaching, Public Speaking, PowerPoint, Microsoft Office, New Business Development, Cross-functional Team..., Organizational..., Program Management, Project Management, Risk Management, Healthcare, Event Planning, Non-profits, Sales Management, Negotiation, Marketing Strategy, Income Statement, Microsoft Excel, Sales, Policy, Public Relations, Recruiting, Customer Satisfaction, Contract Management, Training, Contract Negotiation, Business Strategy, Business Development, Leadership Development, Process Improvement, Human Resources, Change Management, Performance Management, Microsoft Word, Project Planning, Hospitals, Team Leadership, Account Management, System Administration
Education
Arizona State University 1982 — 1984
BACHELOR OF SCIENCE, SOCIOLOGY
Zep Inc. May 2015 - August 2015
Compass Group July 2014 - May 2015
Jumpin Jonnies January 2012 - July 2014
Crothall Services Group August 2005 - November 2009
Skills
Recruiting, Leadership Development, Management, Team Building, Leadership, Employee Relations, Employee Engagement, Training, Human Resources, Customer Service, Onboarding, Vendor Management, Performance Management, Interviews, Operations Management, Hiring
Education
University of New Haven 2000 — 2002
Masters, Psychology
Franklin Pierce University 1994 — 1998
B.A., Psychology
Cleveland Clinic August 2013 - Present
Cleveland Clinic June 2006 - July 2013
Crothall Services Group July 2003 - July 2006
Cleveland Marriott Downtown at Keycenter June 2000 - June 2005
Renaissance St. Louis June 1998 - June 2000
Renaissance Cleveland Hotel June 1994 - June 1998
Cedar Point May 1988 - April 1994
Skills
Coaching, Healthcare, Healthcare Management, Hospitals, Leadership, Leadership Development, Organizational..., Process Improvement, Project Management, Strategic Planning, Team Building, Time Management, Training, Program Management, Cross-functional Team...
Education
Gestalt Institute of Cleveland 2013 — 2014
Gestalt Certified Coach, Coach
Gonzaga University 2005 — 2010
Masters, Organizational Leadership
Bowling Green State University 1989 — 1994
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Sandusky High School 1985 — 1989
Crothall Healthcare August 2006 - Present
Crothal Services Group - CES 2006 - Present
Crothall Services Group 2006 - Present
Aramark 1981 - 2007
ARAMARK Healthcare 1980 - 2006
Premier Healthcare 1982 - 2002
Skills
Medical Imaging, Radiology, Biomedical Engineering
Education
Central Piedmont Community College 1977 — 1979
Associate’s Degree, Business, Management, Marketing, and Related Support Services
West Mecklenburg High School 1973 — 1976
High School, Business
Compass Group November 2014 - Present
Chartwells August 2013 - October 2014
Crothall Services Group May 2011 - August 2013
Literacy Volunteers of Collier County November 2010 - April 2011
Health Management Associates, Inc. April 2010 - April 2011
Crothall Services Group March 2007 - March 2010
Medi-Dyn, Inc. March 2007 - December 2008
Hilton Hotels Worldwide 2004 - 2006
Skills
Human Resources, Recruiting, Employee Benefits, Employee Relations, New Hire Orientations, Onboarding, College Recruiting, Performance Management, Team Building, Hiring, Benefits Administration, Payroll, Training, Healthcare, Applicant Tracking..., Public Speaking, Employee Engagement, HRIS, Workforce Planning, Talent Acquisition, Organizational..., Leadership Development, Leadership, Customer Service, Talent Management, FMLA, HR Policies, Conflict Resolution, ADP Payroll, Serve Safe Certified, Employee Training, Interviews, Succession Planning
Education
Michigan State University 2000 — 2004
Spanish and Hospitality Business
Michigan State University 2000 — 2004
Hospitality Business, Spanish Language and Literature
Swan Valley High School
Tatko Investigations, Protection & Security LLC January 2008 - Present
KeyPoint Government Solutions August 2008 - February 2012
USIS January 2000 - March 2006
Crothall Services Group January 1997 - January 2000
Skills
Background Checks, Enforcement, Private Investigations, Internal Investigations, Surveillance
Education
Fairmont State University 1995 — 1999
Bachelors, Criminal Justice
Greenbrier East High School 1991 — 1994
High School Diplima
National Grid December 2008 - Present
U.S. Navy Reserve November 1992 - September 2010
National Grid (Formally KeySpan) December 2006 - December 2008
KeySpan Energy March 2005 - December 2006
Boston Medical Center October 1997 - March 2005
Crothall Services Group April 1997 - July 2000
Skills
Project Management, Event Planning, Strategic Planning, Project Planning, Leadership, Team Building, Training, Management, Budgets, Energy, Leadership Development, Contract Negotiation, Contract Management, Process Scheduler, Construction Management, Navy, Emergency Management, Analysis, Operations Management, Program Management, Microsoft Office, Gas, Engineering, Process Improvement
Education
Regis University 2003 — 2005
MBA, Business Administration
City University of New York City College 1995 — 1997
BE, Mechanical Engineering
Kingsborough Community College 1990 — 1992
AS, Engineering Technology
State University of New York Maritime College 1986 — 1989
NA, Marine Engineering
JJT & Assoc. September 2012 - Present
Crothall Services Group November 2009 - September 2012
SODEXHO July 2005 - September 2008
JJT & ASSOCIATES March 2002 - July 2005
Robert Half Management Resources January 2001 - March 2002
JJT & ASSOCIATES January 1997 - January 2001
HRU, INCORPORATED January 1992 - January 1997
Skills
Building Analyst..., Commercial Energy..., Professional..., CPC - Certified..., CBC - Certified..., Commercial Energy..., Management, Contract Management, Hospitals, Leadership, Lean/Six Sigma, 5S - Organization &..., Renewable Energies and..., Predictive Maintenance..., Green/Energy Initiatives, Mentoring & Coaching, Budgets, Six Sigma, Strategic Planning
Education
Geneva College 2004 — 2007
Bachelor of Science (B.S.), Human Resources Management, 3.8
Geneva College 1994 — 1997
Bachelor of Science, Human Resources Management
Geneva College
Kaiser Permanente Santa Clara CA August 2012 - December 2014
Crothall Services Group April 2011 - February 2012
Sodexo Health Care Services March 2009 - April 2011
Sodexo May 2006 - March 2009
Sodexo January 1999 - May 2006
Skills
Operations Management, Team Building, Facilities Management, Budgets, Process Scheduler, Customer Service, Contract Management, Contract Negotiation, Inventory Management, Purchasing, Process Improvement, Healthcare, Strategic Planning, Income Statement, Coaching, Project Planning, Employee Relations, Customer Satisfaction, Training, Supervisory Skills, Professional Mentoring, P&L, Hiring, Recruiting, Team Leadership, Management, Negotiation, Performance Management
Education
California Coast University
Master's degree, Psychology
Villanova University
Master's degree, Administration
Grainger 2014 - Present
Waxie Sanitary Supply September 2010 - March 2014
Crothall Services Group July 2009 - September 2010
WALGREEN COMPANY 2002 - 2009
Walgreens 2002 - 2009
Skills
Pricing, Team Leadership, Supervisory Skills, Direct Sales, Sales, Lead Generation, Store Management, Sales Management, Sales Process, Social Media Marketing, Competitive Analysis, IBM iSeries, B2B, Account Management, New Business Development, Solution Selling, Contract Negotiation, Human Resources, Coaching, Recruiting, Operations Management, Retail, Microsoft Excel, Microsoft Word, Loss Prevention, Inventory Management, Business Planning, Sales Operations, Negotiation, Strategic Planning, Call Center, Forecasting, Process Improvement, Income Statement, Product Development, Process Scheduler, Management, Market Planning, Time Management, Profit, Customer Service, Budgets, Merchandising, Selling, Employee Training, Project Planning, P&L Management, Visual Merchandising, Team Building, Leadership
Education
Florida Institute of Technology 2009 — 2010
Crothall Services Group April 2005 - Present
Sodexho CTM September 2002 - April 2005
Sodexho CTM October 2001 - October 2002
Sodexho CTM April 2000 - October 2001
Education
Fairmont State University 1995 — 1999
BS, Marketing and Management
Law Office of Charles T. Bazydlo May 2012 - Present
Cornerstone Legal Group, LLC July 2013 - August 2013
AlliedBarton Security Services May 2008 - May 2012
AlliedBarton Security Services June 2007 - May 2008
Crothall Services Group January 2006 - June 2007
Office Team July 2005 - December 2005
Haverford College Special Collections May 2004 - August 2004
LECG June 2003 - January 2004
Skills
Employee/Labor Relations, EEOC, EEO, FMLA, Background Checks, Industrial Relations, Personnel Management, Labor Relations, Onboarding, Employee Relations, New Hire Orientations, Employment Law, Conflict Resolution, Interviews, Human Resources, Policy
Education
Temple University - James E. Beasley School of Law 2008 — 2012
Juris Doctor
Villanova University 2005 — 2006
Paralegal Certificate, Concentration in Business Law
Haverford College 2001 — 2005
BA, History
United States Marine Corps December 2012 - Present
Abroad May 2011 - May 2012
Crothall Services Group June 2010 - May 2011
Marmot Mountain Works October 2009 - May 2011
Self Employed General Contracting and Landscaping February 2004 - September 2009
Skills
Microsoft Office, Cross-functional Team..., Analysis, Management, Establishing Rapport, Research, 45 WPM, Current Security..., Social Networking, Event Planning, Public Speaking, Social Media
Education
Franklin University Switzerland 2006 — 2009
Double Bachelors of the Arts, International Relations & Environmental Studies, 3.3
Washington State University 2008 — 2008
Study Abroad, Sustainable Development and Ecology, 3.8
eBay Enterprise (previously GSI Commerce) August 2010 - Present
Accellent March 2008 - June 2010
Accellent July 2006 - March 2008
PSC Info Group September 2005 - June 2006
Crothall Services Group July 2002 - March 2005
Unisys April 1997 - June 2002
Professional Press 1988 - 1992
Skills
Excel, Employee Relations, Outlook, PeopleSoft, ADP Payroll, ProBusiness Payroll, Oracle, SAP HR, Payroll
Education
Montgomery County Community College
Psychology/Criminology
Mid Hudson Regional Hospital of Westchester Medical Center August 2015 - Present
New Milford Hospital / Western Connecticut Health Network January 2012 - May 2015
Westchester Medical Center July 2008 - December 2011
Crothall Services Group November 2005 - July 2008
Norwalk Hospital July 2001 - September 2005
ARAMARK Healthcare January 1996 - July 2001
The William W. Backus Hospital July 1985 - January 1996
(self-employed) June 1974 - June 1985
Skills
Hospitals, Healthcare Management, Healthcare, HIPAA, Revenue Cycle, Process Improvement, Team Building, Strategic Planning, Leadership, Customer Service, Healthcare Consulting, Patient Safety, EMR, Managed Care, Management, Medicaid, Clinical Research, Healthcare Information..., HL7, Surgery, Quality Management, Training, EHR, Practice Management, Physician Relations, Budgets, Medicare, Wound Care, Physicians, Project Management, Critical Care, Patient Education, Medical Terminology, Informatics, BLS, Home Care, Meditech, Nursing, Public Speaking, Acute Care
Education
Marist College 2000 — 2003
MPA, Public Administration
Eastern Connecticut State University 1987 — 1995
Bachelor of Science, Business Administration
Coverall Health-Based Cleaning System July 2012 - May 2015
SCA Appraisal Company June 2009 - July 2012
Crothall Services Group February 2007 - November 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Satisfaction, Management, Data Entry, Operations Management, Training, Leadership, Business Development, Team Building, Strategic Planning
Education
Palm Beach State College 2014 — 2016
Associate of Arts (AA), Business Administration and Management, General
Florida Atlantic University - College of Business 2015 — 2015
Hospitality Management Certificate Program, Management Competencies for Hospitality Success, The Law & You as a Hospitality Supervisor
University of Pennsylvania - The Wharton School 2015 — 2015
Introduction to Operations Management, Operations Management and Supervision
Florida Atlantic University - College of Business 2014 — 2014
Certificate Leadership Boot Camp, Understanding Your Challenges as a Manager, Excellence in Management, Communication Skills for Leaders
American Red Cross 2013 — 2013
Adult and Pediatric First Aid/CPR/AED, course align with OSHA’s Best Practices for Workplace First Aid Training Programs
San Ramon 1986 — 1991
High School
UPMC May 2012 - Present
Crothall Healthcare June 2011 - May 2012
Crothall Services Group July 2010 - June 2011
Crothall Services Group September 2008 - July 2010
Crothall Services Group May 2007 - September 2008
Crothall Services Group March 2006 - May 2007
Skills
Leadership, EVS, Operations Management, Management, Healthcare, Training, Hospitals, Employee Relations, Policy, Microsoft Office, Leadership Development, Budgets, Project Management, Team Building, Customer Service, PowerPoint, Customer Satisfaction, Public Speaking, Coaching, Microsoft Excel, Recruiting, Supervisory Skills, Program Management, Process Improvement, Team Leadership, Sales, Cross-functional Team..., Organizational..., Outlook, Performance Management
Education
Indiana University of Pennsylvania 1994 — 1999
Crothall Services Group 2011 - 2013
Aramark Higher Education October 2008 - May 2011
Sodexo 2004 - 2008
Skills
Facilities Management, Scheduling, Contract Management, Team Building, Budgeting, Supervisory Skills, Healthcare, Process Scheduler, Fire Alarm, Employee Training, Firewalls, Employee Management, Fire Safety, Budgets, Income Statement, Hiring, Cost Control, Operations Management, Employee Relations, Patient Safety, Management, Facilities Operations, Leadership, Energy Management, P&L, Process Improvement, Contract Negotiation
Education
Kennedy Western University 2004 — 2009
BS. ME, Engineering
Penn State University 2003 — 2004
ABM Industries June 2010 - Present
HHA Services March 2009 - June 2010
Sodexo July 2006 - February 2009
Crothall Services Group July 2005 - July 2006
Medi-dyn, Inc. January 2004 - July 2005
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Outlook, Recruiting, Microsoft Word, Operations Management, Process Improvement, Budgets, Facilities Management, Team Building, Leadership, Strategic Planning, Healthcare, Contract Negotiation, Contract Management, Inventory Management, Program Management, Employee Relations, Project Planning, Team Leadership, Purchasing
Education
The University of South Dakota 2009 — 2010
Masters of Science, Health Services Administration
Charleston Southern University 2002 — 2003
Masters, Business Administration
Louisiana State University 1998 — 2001
Bachelor's degree, Business Administration and Management, General
Seneca Medical April 2010 - Present
Crothall Services Group September 2008 - December 2008
Pitney Bowes Management Services September 2006 - April 2008
LaCosta Facility Management Services May 2005 - September 2006
Indusco Supply January 2005 - May 2005
ATA Airlines April 2002 - November 2004
United Airlines June 1997 - September 2001
Education
Rockford University 1997 — 1997
Courses in Customer service
Kalamazoo Valley Community College 1974 — 1975
Business Administration
GCA Services Group June 2014 - Present
GCA Services Group March 2008 - March 2014
GCA Services Group February 2005 - March 2008
Crothall Services Group January 2002 - July 2004
Skills
Facilities Management, Team Building, Sales, Healthcare, Account Management, Salesforce.com, Budgets, Contract Management, Key Account Management, Operations Management, Customer Service, Contract Negotiation, Project Management, Sales Operations, B2B, P&L Management, Negotiation, New Business Development, Management, Leadership, Strategy, Business Development, Sales Management, Customer Satisfaction, Strategic Planning, Sales Process, Income Statement, Team Leadership, Selling, Training, Business Strategy, Direct Sales, Change Management, Start-ups, Customer Retention, Cold Calling, Inventory Management, Executive Management, Forecasting, Hiring, Purchasing, Business Planning, Process Improvement, Marketing Strategy, Coaching, Leadership Development, Facilities Operations, Retail, Employee Relations, Recruiting
Education
Monmouth University 1968 — 1972
BS, Business Administration
n/a freelance February 2013 - Present
JBL February 2013 - Present
Seneca Medical supply April 2010 - June 2011
Crothall Services Group September 2008 - December 2008
Skills
Operations Management
Education
Rockford University 1997 — 1998
Customer Service Course work
Kalamazoo Valley Community College 1974 — 1975
Business Administration
Fuddydyddys Electronics and Stuff March 2010 - Present
Crothall Services Group March 2007 - November 2009
PROFESSIONAL SERVICES / CROTHALL SERVICES March 2005 - October 2009
Professional Services April 2004 - January 2008
Summit Services March 2003 - January 2005
Healthcare Services Group January 1994 - January 2001
Skills
Cross-functional Team..., Budgets, Management, Program Management
Education
Villanova University 2009 — 2010
Master certificate in Applied Project Management
Brookdale Community College
CCNA
Jacksonville University
Electronic Engineering
RETS Electronics School
Business Management
US Navy Electronics School
Villanova University
Villanova University
PMP
Villanova University
PMP
Millennium & Copthorne Hotels March 2015 - Present
The Langham Chicago March 2013 - March 2015
Support Services Solutions Group, LLC November 2012 - March 2013
InterContinental Hotels Group October 2011 - November 2012
Hotel Sax Chicago August 2009 - October 2010
ARAMARK Healthcare February 2010 - August 2010
InterContinental Hotels Group January 2006 - September 2009
InterContinental Hotels Group October 2003 - January 2006
Crothall Services Group February 2002 - October 2003
Skills
Front Office, Hospitality, P&L, Budgeting, Guest Satisfaction, Pre-opening, Hotel Management, Guest Service, Hospitality Management, Hotels, Hospitality Industry, Scheduling, Employee Relations, Resorts, Team Building, Hiring, Revenue Management, Employee Engagement, Forecasting, Coaching, Inventory Management, Operations Management, Customer Satisfaction, Rooms Division, Payroll, Yield Management, Process Scheduler, Income Statement, Property Management..., Training, Budgets, Customer Service, Opening Hotels, Banquets, Revenue Analysis, MICROS
Education
Monroe Community College 1982 — 1983
Holy Cross Health August 2014 - Present
Capital Commercial Cleaning July 2010 - Present
Crothall Services Group August 2008 - Present
The Ritz-Carlton Hotel Company LLC November 2002 - Present
Skills
Hospitality Management, Hospitality Industry, Hotels, Pre-opening, Customer Satisfaction, Team Building, Rooms Division, Event Planning, Food, Hospitality, Hotel Management, Recruiting, Resorts
Education
Marist College 1999 — 2002
Bachelor of Business Administration (B.B.A.), Hotel/Motel Administration/Management, 3.4
RENOVO Solutions July 2015 - Present
Crothall Services Group May 2006 - Present
CREST Services February 2004 - May 2005
Modern Biomedical Services February 2003 - February 2004
Skills
Biomedical Engineering, Healthcare, Hospitals
Education
Florida Institute of Technology 2008 — 2011
BA, Business Admin/Heathcare
Florida Institute of Technology 2007 — 2011
BS, Business Admin/Heathcare
Asplundh Tree Expert Co. May 2010 - Present
Crothall Services Group October 2007 - April 2010
Skills
Employee Benefits, Employee Relations
Education
La Salle University 1977 — 1982
BA, Sociology
Self Employed June 2008 - Present
Crothall Services Group September 2012 - Present
Crothall Services Group June 2011 - September 2012
Access Healthcare June 2000 - January 2010
Skills
CSS, Web Design, Dreamweaver, HTML, JavaScript, Flash, Photoshop, Graphic Design, PHP, Illustrator, Management, Program Management, Training
Education
Walden University 2010 — 2014
Doctor of Philosophy (PhD), Business Administration, Management and Operations, 4.0
Kaplan University 2008 — 2010
Master of Business Administration (MBA), Business Administration, 4.0
Kaplan University-Cedar Rapids Campus 2008 — 2010
Masters of Science, Information Technology, 4.0
Perfect Building Maintenance October 2010 - Present
ServiceMaster Services April 2007 - June 2010
Crothall Services Group 2005 - 2007
SeviceMaster Of Exton 2004 - 2005
Park Avenue Scrubbers September 2000 - May 2004
•ServiceMaster at ARAMARK February 1997 - February 2002
Healthcare Services Group, Inc June 1996 - January 1997
Skills
Strategic Planning, Human Resources, Management, Marketing, Leadership, Start-ups, Sales, Budgets, CRM, Business Development, Facilities Management, Marketing Strategy, Team Building, Leadership Development, Financial Management, Collaborative Problem..., Program Development, Healthcare Management, JCAHO, Program Management, Process Improvement, Public Speaking, Public Relations, Contract Negotiation, Contract Management, Strategic Financial..., Process Scheduler, Environmental Awareness, Environmental Compliance, Environmental Impact..., Environmental..., Customer Service, Customer Satisfaction, Healthcare Consulting, Quality Improvement, Employee Training, Managerial Finance, Operations Management
Education
Duquesne University 1990 — 1996
BS, Special Education
Amishav Security September 2013 - December 2014
Israel Defense Forces December 2011 - June 2013
Crothall Services Group April 2009 - December 2010
University of Maryland Baltimore County September 2004 - May 2009
GBMC July 2008 - March 2009
Personal Touch Home Care September 2007 - May 2008
A & A International December 2003 - May 2008
Skills
Microsoft Office, Research, Customer Service, Teaching, Social Media
Education
IDC Herzliya 2013 — 2014
Master of Arts (MA), Government - Counterterrorism and Homeland Security, 3.9
University of Maryland Baltimore County 2004 — 2009
Bachelor of Science (BS), Psychology, 3.9
Pikesville 2000 — 2004
Diploma
Detroit Lions August 2014 - Present
Jones Lang LaSalle August 2012 - July 2014
City of Troy 1991 - June 2014
Oakwood Hospital & Medical Center June 2009 - August 2012
Crothall Services Group June 2009 - July 2012
Jones Lang LaSalle 1997 - 2008
Skills
Firefighter I and II..., Hazardous Materials..., Leadership in Energy..., Microsoft Office, Budgeting, Contract Management, Supervisory Skills, Facilities Management, Contract Negotiation, Healthcare, Project Management, Manufacturing, MS Project, Budgets, Process Improvement, Process Scheduler, Construction Management, Project Planning, Change Management, New Business Development, Construction, Team Building, Microsoft Excel, Facilities Operations, Building Maintenance, HVAC, HVAC Controls, Property Management, Procurement, Strategic Planning, Operations Management, Program Management, Leadership, Training, Energy Management, Purchasing, Continuous Improvement, Firefighting, LEED AP, Vendor Management, Team Leadership, Negotiation
Education
Macomb Community College
Climate Control Technology Degree
Stationary Engineer Education Center, Local 549, Detroit, Michigan
Crothall Healthcare April 2011 - Present
Crothall Services Group March 2008 - March 2011
Skills
Hospitals, Team Building, Operations Management, Customer Service, Healthcare, Housekeeping, Patient Transportation, Clinical Engineering, Plant Operations
Education
Henry Ford Community College
William Tyndale College
Master Security November 2013 - Present
Shoppers Food November 2013 - November 2014
Crothall Services Group July 2007 - June 2012
Safeway Inc March 2005 - July 2007
Lowe's March 2003 - March 2005
The Home Depot March 1996 - March 2003
Skills
Training, Inventory Management, Program Management, Management, Employee Training, Process Scheduler, Process Improvement, Payroll, Sales Management, Store Management, Loss Prevention, Hiring, Inventory Control, Merchandising, Retail, Profit, Auditing, P&L, Visual Merchandising, Team Building, Security, DCJS Armed Security..., Adult CPR, Infant CPR, First Responder, Armed Security..., Monadnock Expandable...
Education
Engles Security Training School 2013 — 2014
Armed Security
W&A Associates 2013 — 2014
GSA Armed Security Training
Johnson C. Smith University, Oxon Hill High School 1990 — 1994
Johnson C. Smith University - JCSU 1990 — 1993
Associates, Education
JLL December 2014 - Present
Service Management Systems November 2013 - October 2014
Service Management Systems November 2011 - October 2014
Crothall Services Group January 2009 - June 2010
2008-2009 Crothall Services Group June 2008 - October 2009
2005-2008 GCA Services February 2005 - June 2008
Lacks Enterprises January 2001 - January 2005
Lacks Enterprises January 1994 - January 2001
Lacks Enterprises January 1991 - January 1994
Lacks Enterprises January 1988 - January 1991
Skills
Program Management, Process Improvement, Budgets, Contract Management, Management, Training, Employee Relations, Contract Negotiation, Software Documentation, Business Development, Negotiation, Facilities Management, Customer Service, Operations Management, Strategic Planning, Leadership, Team Building
Education
Grand Rapids Community College 2000 — 2001
Engineering
Wingate Companies August 2013 - Present
Beacon Hill Staffing Group May 2013 - August 2013
Nordstrom 2011 - 2013
Suffolk University August 2009 - May 2010
Volunteer Lawyers Project of the Boston Bar Association May 2007 - July 2008
Brazilian Immigrant Center May 2007 - July 2007
Crothall Services Group August 2002 - July 2006
Aflac August 2001 - July 2002
Ideal Shield October 2000 - May 2001
Best Buy May 1998 - January 2001
Skills
Legal Research, Legal Writing, Westlaw, Criminal Law, Editing, Immigration Law
Education
Suffolk University Law School 2006 — 2010
J.D., Law
University of Michigan-Dearborn 1997 — 2001
B.A., International Studies
Kettering University 1995 — 1996
Engineering
Managed Care Consultants April 1997 - Present
CCI Consulting- Compass division 2015 - 2015
CCI Consulting- Compass division 2015 - 2015
CCI Consulting- Compass division 2015 - 2015
Crothall Services Group 1997 - 2013
us healthcare 1990 - 1997
Skills
Customer Service, Insurance, Strategic Planning, Contract Negotiation, Budgets, Team Building, Marketing, Operations Management, New Business Development, Process Improvement, Sales Management, Negotiation, Marketing Strategy, Leadership, Small Business, Healthcare, Account Management, Leadership Development, Management, Business Development, Coaching, Change Management, Training, Employee Benefits
Education
University of Maryland College Park 1984 — 1988
Bachelor of Arts (B.A.), Economics
Pennsylvania State University-Great Valley Graduate Center
M.H.A.: Master Healthcare Administration
West Chester University of Pennsylvania
Master of Business Administration (M.B.A.), Business Administration and Management, General
Crothall Healthcare May 2013 - April 2014
Crothall Services Group June 2007 - May 2013
St. Vincent's Hospital August 2005 - June 2007
Centennial Wireless May 2004 - December 2004
Skills
Hospitals, Healthcare, Healthcare Management, Patient Safety, HIPAA, Cpr Certified, JCAHO, Infection Control, Customer Service
Education
Indiana Institute of Technology 2011 — 2013
Master of Science (M.Sc.), Management
Indiana Institute of Technology 2000 — 2004
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
JPS Health Network January 2015 - Present
Michiana Linen Svc March 2013 - January 2015
Crown Health Care Laundry May 2012 - March 2013
Crothall Services Group March 2011 - May 2012
Ouachita Linen Service August 2010 - March 2011
North Texas Health Care Laundry January 2004 - July 2010
Cooper University Hospital February 1995 - January 2004
Education
Florida Southern College
Crothall Services Group March 2008 - Present
Tek Systems February 2006 - August 2007
Education
Eastern Michigan University 1993 — 1998
B.B.A., Information Systems
Crothall Services Group August 2008 - Present
Durham Nativity School June 2005 - July 2007
Granville County Schools August 2004 - June 2005
Education
Shaw U 1998 — 2000
Bachelor of Arts, Liberal Studies-Psychology & Sociology
North Carolina Central University
Crothall Services Group July 2007 - Present
Various Companies June 2005 - Present
Urban Fetes June 2011 - July 2012
Skills
Graphic Design, Web Design, Adobe Creative Suite, Photoshop, Dreamweaver, Flash Professional, Wordpress, Social Media Marketing, Microsoft Office, MailChimp, Mass Email Marketing, Organizational..., Customer Service, Problem Solving, Social Media, Twitter, Invoicing, Multimedia, Adobe Acrobat
Education
Lewis University
Franklin Mint Federal Credit Union August 2014 - Present
Nobel Learning Communities January 2012 - May 2014
Crothall Services Group July 2011 - November 2011
La Fitness February 2011 - July 2011
Power Home Remodeling Group October 2008 - November 2010
Staples 2006 - 2008
AMC Theatres 2000 - 2006
Skills
Benefits Administration, Onboarding, Workers Compensation, Excel, Word, PowerPoint, Outlook, Training & Development, Research, FMLA, Background Checks, Auditing, Short Term Disability, Union Contracts, ADP Payroll, Employee Training, Employee Benefits
Education
Penn State University 2013 — 2015
Masters of Professional Studies, Human Resouces and Employee Relations
Strayer University-Pennsylvania 2010 — 2012
MBA, Human Resources Management.
West Chester University of Pennsylvania 2004 — 2008
BA, Psychology
Springfield high 2000 — 2004
Antos Environmental February 2010 - May 2015
Washington Hospital Center July 2013 - December 2013
Forrest General Hospital October 2012 - July 2013
Washington Hospital Center February 2012 - October 2012
Seminole County Sheriff's Office March 2002 - November 2006
Crothall Services Group 2000 - 2001
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Team Building, Team Leadership, Operations Management, Security Operations, Building Relationships, Employee Relations, Troubleshooting, Territory Startup &..., Startup Development, Project Management, Project Planning, Physical Security, Security Audits, Law Enforcement..., Waste Management, Environmental Compliance, Environmental Consulting, Environmental Impact..., Environmental Education, Environmental..., Sustainable Business, Customer Satisfaction, Strategy, Contract Negotiation, Policy, Recycling, Facilities Management, Waste, Hazardous Waste..., Environmental Services, Remediation, Environmental Awareness, Risk Assessment, Emergency Management, Stakeholder Engagement, Training, Leadership, Program Management
Education
Southern New Hampshire University 2015 — 2016
Masters in Psychology, Forensic Psychology
DeVry University 1996 — 1998
Diploma, Digital Electronics Engineering Technology
Brooklyn College 1989 — 1992
Bachelor's degree, Business Management and Finance
John Dewey High School, Brooklyn NY
Cardiac Center of Texas, PA January 2014 - Present
Kaplan College May 2013 - January 2014
Nolan Family January 2012 - January 2013
Crothall Services Group July 2008 - October 2011
Medi-Dyn, Inc May 1998 - July 2008
Skills
Organization Management, Team Leadership, People Skills, Employee Relations, Organizational..., Healthcare, Hospitals, Training, Operations Management, Team Building, Leadership Development, Healthcare Management, Management, Project Planning, Customer Service, Recruiting, Budgets, Policy, Project Management, Process Improvement, Customer Satisfaction, Coaching, Human Resources, Leadership, Process Scheduler, Hiring, Supervisory Skills, Organizational..., Time Management, Strategic Planning, Employee Training, Performance Management, Program Management, Public Speaking, Conflict Resolution, Onboarding, Interviews, Contract Negotiation, Microsoft Word, Resume Writing, New Hire Orientations, Outlook, Employee Benefits, Payroll, Benefits Administration, HIPAA, College Recruiting, Call Centers, Personnel Management, Microsoft Office
Education
Kaplan College-Dallas 2013 — 2014
Certificate/Diploma, Medical/Clinical Assistant, 4.00 GPA
University of Phoenix 2003 — 2005
Bachelor of Science, Business Management
Contract Work July 2005 - June 2012
Crothall Services Group August 2009 - December 2011
Skills
•Proficient computer...
Education
Monroe College 1997 — 1999
Bachelor's degree, Information Systems/Business, 3.0
Crothall Services Group August 2010 - Present
Skills
People Skills, Basic computer skills, Good work ethic, Positivity
Education
Collin County Community College 2010 — 2012
Associate's degree, General Studies
Valley High School 2008 — 2009
G.E.D., General Studies
WorkSource Mountlake Terrace July 2012 - Present
WorkSource Renton June 2010 - February 2011
Cedar Park Church and School June 2007 - November 2008
Crothall Services Group July 2004 - July 2007
Education
Chapman University 2000 — 2002
Master of Science (MS), Human Resources Management and Services
Chapman University 1997 — 1999
Master of Arts (MA), Organizational Leadership
University of Washington 1994 — 1997
Bachelor of Arts (BA), Business Management/Human Resources