Experience
Sanofi  June 2014 - Present
Quintiles  September 2013 - Present
Eli Lilly and Company  May 2011 - June 2013
Crown Automotive   September 2010 - May 2011
US Army  May 2008 - September 2010
Nationwide Grocery/Capital Sales Group   2007 - 2008
Avis Budget Group  2006 - 2007
GCA Services Group  2003 - 2005
Baptist Bible Fellowship International   1999 - 2003

Skills
Sales Effectiveness, Managed Care, Pharmaceutical Sales, Management, Neuroscience, Market Access, Major Depressive..., Hormone Replacement..., ADHD, Bipolar Disorder, Business-minded, Teaching Workshops, Teaching Adults, Scholarly Research, Educational Instruction, Lifestyle Counseling, Pastoral Counseling, Army, Military Doctrine, Military Decision..., Post Traumatic Stress, Endocrinology, Pharmaceutical Industry, Urology, Selling Skills, Neurology, Primary Care, Managed Markets, Psychiatry, Diabetes, Pulmonology, Sales, Sales Operations, Product Launch, Leadership

Education
Liberty University   2003 — 2005
Master of Divinity (M.Div.), Theological and Ministerial Studies, 3.9

Baptist Bible College   1995 — 1999
Bachelor of Arts (B.A.), Missions/Missionary Studies and Missiology

Experience
PDQ Notary, INC   March 2013 - Present
SusanSews4U   January 2013 - Present
Life Vantage  May 2011 - Present
Crown Automotive   November 2010 - December 2010
CarMax  March 2006 - November 2010

Skills
Customer Service, Microsoft Excel, Team Building, Public Speaking, Marketing Strategy, Event Planning, PowerPoint

Education
Kansas State University   1977 — 1979
BA, Fashion Marketing

Hutchinson Community College   1975 — 1977
BS, Business Education

Experience
Jim Ellis Automotive Dealerships  May 2014 - Present
Jim Ellis Automotive Dealerships  November 2013 - April 2014
Crown Automotive   February 2013 - November 2013
Countryside Ford & Mazda   October 2011 - February 2013
Silkwood Management   May 2011 - February 2013
Anchor Associates Group  August 2009 - May 2011

Skills
Sales, Team Leadership, French, Customer Service, Customer Retention, Organizational..., B2B, E-commerce, Leadership, Time Management, Real Estate, Account Management, Strategy, Customer Satisfaction, Sales Management, Investments, Training, Sales Process, Selling

Education
New York University   2009 — 2012
Bachelor of Business Administration (B.B.A.)

Florida State University   2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Exelis  August 2004 - July 2013
Crown Automotive   December 1999 - August 2004
US Army  June 1991 - November 1999

Skills
Process Improvement, Troubleshooting, Military, Six Sigma, Software Documentation, Leadership, Proposal Writing, Project Planning, Process Scheduler, Outlook, Microsoft Office, Analysis, Team Leadership, Continuous Improvement, Employee Training, Logistics Management, Sales, Team Management, Team Building, Customer Service, Lean Six Sigma, Cold Calling, Motivated self-starter, Program Coordination, Maintenance Management, Warranty Coordinator, Personnel Management, Personnel Supervision

Education
Fayetteville State University   2010 — 2011
Bachelor of Science (BS), Business Administration and Management, General, 3.08

Experience
Roush Yates Racing Engines  January 2013 - Present
CARQUEST  June 2012 - January 2013
Sneed's Speed Shop Inc   June 2011 - July 2011
Energy Wise Solutions  November 2008 - November 2009
Appalachian State University Food Services  January 2005 - April 2008
Crown Automotive   May 2007 - August 2007

Skills
Engine Building, Roll cages, Tubing Bending, Fabrication, Machining, Engine Performance, Metal Fabrication, Fundraising, Parts, Team Building, Leadership

Education
Forsyth Technical Community College   2010 — 2012
Associate's degree, Race Car Technology

East Carolina University - College of Business   2009 — 2010
MBA, Business, MIS

Appalachian State University   2004 — 2008
Bachelor, Business Administration - Marketing

Experience
Prudential Financial  June 2015 - Present
Mehler & Associates Insurance & Financial Services   May 2010 - Present
Blue Cross and Blue Shield of North Carolina  May 2010 - Present
Three Dogs Animal Sanctuary   November 2008 - Present
Knight Mehler Properties, LLC   March 2008 - Present
North Carolina Farm Bureau  May 2010 - June 2013
Southern Farm Bureau  May 2010 - June 2013
State Farm Insurance  August 2009 - May 2010
Crown Automotive   June 2005 - April 2009
Crown Volvo   June 2005 - August 2006

Skills
Financial Planning, Financial Analysis, Financial Management, Insurance, Health Insurance, Disability Insurance, General Insurance, Commercial Insurance, Insurance Planning, Insurance Claims, Property & Casualty..., Property Management, Rental Properties, Term Life Insurance, Long Term Care, Consumer Lending, Commercial Lending, Life Insurance, Individual Life, Permanent Life Insurance, Licensed Life Insurance..., Long Term Care Insurance, Banking, Strategic Financial..., Fixed Annuities, Whole Life, Homeowners, Universal Life, Casualty, Retirement Planning, Retirement, Underwriting, Leadership, Professional Liability, Renters, Sales, Customer Satisfaction, Liability, Financial Services, Umbrella Insurance, Workers Compensation, IRAs, Sales Management, Inland Marine, Marketing, Account Management, Legal Liability, Team Building, Commercial Lines, Claim

Education
NAIFA Leadership In Life Institute   2013 — 2013
LILI, Level 5 Organizational Leadership

The American College   2010 — 2012
LUTCF, Insurance

North Carolina State University   2003 — 2010
B.S, Parks, Recreation and Tourism Management

Wingate University   2001 — 2003
Sport Management

Experience
Charlotte Motor Speedway  May 2014 - Present
Hendrick Automotive Group (Formerly MetroTech Detailing Services)   March 2014 - April 2015
Flow Automotive Companies  July 2012 - January 2014
JHE Production Group Inc.  May 2012 - July 2012
Crown Automotive   September 2006 - April 2010
Merchants Tire and Auto Centers  September 2001 - February 2006

Skills
Leadership, Customer Satisfaction, Customer Service, Event Planning, Time Management, Parts, Automotive, Marketing, PowerPoint, Microsoft Office, Event Management, Motorsports, Automotive Repair, Car detailing, Promotions, Sports Management, Fundraising, Community Service, Volunteering, Research, NASCAR, Vehicle Maintenance, Coaching, Mechanics, Non-profit Volunteer, Auto Detailing, Construction, Mobile Marketing, Reports, Annual Reports, Live Events, Forklift Operation, Operations Coordination, Reconditioning, Public Speaking, Social Media, Microsoft Word, Microsoft Excel, Management, Training

Education
Fayetteville State University   2015 — 2017
Master of Business Administration (M.B.A.), Project Management

Winston-Salem State University   2008 — 2014
Bachelor's Degree in Motorsports Management, Motorsports Operations.

Forsyth Technical Community College   2011 — 2011
Certificate, Intro To Auto Body

Advanced Technology Institute   2001 — 2002
Diploma, Heavy Vehicle Technology

Experience
Westlake Financial Services  February 2014 - Present
Westlake Financial Services  February 2014 - Present
Toyota  September 2009 - July 2013
Heart of Dixie Harley Davidson   February 2007 - August 2009
Bruce Rossmeyer Harley Davidson   January 2006 - January 2007
Sonic Automotive  January 2001 - January 2005
Crown Automotive   January 1999 - January 2001
AutoNation  January 1993 - January 1999

Skills
Sales, Sales Management, Sales Process, Sales Operations, Management, Automotive, Automobile, Customer Satisfaction, Team Building, Dealers, Profit, Customer Retention, Vehicles, Customer Service, Account Management, Negotiation, Inventory Management, Forecasting, Marketing Strategy, Strategic Planning, Retail, New Business Development, Marketing, Automotive Aftermarket, CRM, Purchasing, Cold Calling, Finance, Process Improvement, B2B, Microsoft Excel, Budgets, Contract Negotiation, Customer Relations, Operations Management, Business Development, Sales Presentations, Credit, Training, Lead Generation, Excel, Subprime, Credit Risk, Credit Analysis, Underwriting, Territory Growth, Territory Development, Motorcycle Industry, Motorsports Marketing, Motorsports

Education
University of Alabama at Birmingham   1991 — 1994

Shades Mountain Christian   1987 — 1991
H.S.D

Experience
Elon University  November 2011 - Present
Sapphire Technologies  September 2010 - November 2011
Asbury Automotive Group  November 2008 - September 2010
Crown Automotive   October 2001 - November 2008
Oakwood Homes Corporation  January 1996 - October 2001
GBA Systems, Inc   January 1994 - January 1996

Skills
DBA, SQL Server, Data Warehousing, Databases, SQL, Database Administration, Windows, Active Directory, Troubleshooting, Microsoft Office, Servers, Operating Systems, Visual Basic, SSRS, T-SQL, SSIS, Database Design, Architecture, Data Modeling, Data Analysis, SharePoint, VMware, Windows Server, Computer Hardware, Microsoft SQL Server, Disaster Recovery, Powershell, Integration, Software Documentation, Requirements Analysis, Stored Procedures, Business Intelligence, Microsoft Technologies, System Administration, Enterprise Architecture, ETL, Networking, Data Center, IT Management, Business Analysis, Performance Tuning, Database Admin, OLAP, Visio, Software Development, IIS, Virtualization, .NET

Education
Appalachian State University   1989 — 1993
BS, Computer Science

Experience
NC Farm Bureau Insurance  November 2013 - Present
Providence Baptist Church-   April 2011 - Present
HHGREGG  June 2008 - August 2013
Target  January 2003 - February 2008
Crown Automotive   1994 - 1996

Skills
Business Relationship..., Sales, Sales Management, Management, Store Management, Retail, Christian Ministry, Communication, Training, Inventory Management, Sales Operations, Customer Service, Direct Sales, Leadership Development, Marketing, Budgets, Microsoft Office, Microsoft Word, Contract Negotiation, Public Speaking, Interpersonal Skill, Microsoft Excel, Event Planning, Team Building, PowerPoint, Operations Management, Leadership, Cold Calling, Strategic Planning, Insurance, Coaching, Business Planning, Social Networking, Account Management, Recruiting, Human Resources, Employee Training, Hiring, Outlook, Merchandising, P, Advertising, Event Management

Education
Vintage Bible University   2004 — 2016
Associate's degree, Bible/Biblical Studies

Southern Farm Bureau Life Insurance   2014 — 2014
Life Insurance

Farm Bureau Property and Casualty Training   2013 — 2014
Property and Casualty Training

AD Banker Insurance   2013 — 2013
Insurance, State Certified License

Mississippi State University   1979 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Southern Farm Bureau Life Insurance II

Experience
Kohl's Department Stores  November 2012 - Present
Kohl's Department Stores  September 2012 - November 2012
American Express  July 2010 - May 2011
Books-A-Million  November 2001 - October 2009
American General Life and Accident  March 2001 - October 2002
Belk  October 2000 - January 2001
Crown Automotive   October 1999 - October 2000
S&K Famous Brands  June 1998 - April 1999
JC Penney  August 1992 - May 1998
JCPenney  August 1990 - August 1992

Skills
Leadership, Customer Service, Sales, Public Speaking, Marketing, Merchandising, Social Networking, Event Planning

Education
Appalachian State University   1990 — 1992
BS, Communications

Caldwell Community College   1987 — 1990
Associate of Arts (AA)

Wilkes Community College   1979 — 1981
Radio and Television

Experience
Crown Automotive   June 2013 - Present
Crown Automotive   January 2013 - Present
Crown Automotive   June 2010 - December 2012
Crown Automotive   May 2007 - May 2010
Crown Automotive   June 2003 - April 2007

Education
North Carolina Agricultural and Technical State University   1996 — 2001
Bachelors of Science, Chemical Engineering

Experience
Charlotte-Mecklenburg Schools  October 2014 - Present
Vault  July 2014 - February 2015
BlackFinn American Saloon  March 2014 - July 2014
Rocky River High School  January 2014 - July 2014
Pantana Bob's   November 2012 - November 2013
MetroTech  May 2012 - August 2012
Crown Automotive   April 2011 - July 2011

Skills
Inventory Management, Customer Service, Social Media, Customer Satisfaction, Sales, Hardwork, Team-oriented, Teamwork, Determined to Succeed, Friendly Personality, Motivation, Retail, Microsoft Office, Social Networking, Leadership, Marketing, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Time Management, Athletics, Sports, Coaching, Team Leadership, Teaching, Research, Team Building, Leadership Development, Management, Sports Marketing, Strategic Planning, Football, Sports Coaching, Public Relations

Education
North Carolina State University   2009 — 2014
Bachelor of Science (BS), Program Management

Experience
US Army  August 2013 - Present
US Army  October 2007 - Present
Defense Support Services  April 2006 - December 2006
Lafayette Ford   May 2004 - March 2006
Advance Auto Parts  October 2002 - April 2004
Crown Automotive   May 2002 - October 2002

Skills
UAV, Military Operations, Leadership, Army, Aircraft, Command, Operational Planning, Military Experience, Training, Reconnaissance, Military, Security Clearance

Education
Pine Forest   1998 — 2002
High School Diploma

Cochise College
Military Intelligence Systems Operation

Experience
Vally Auto World   June 2013 - Present
Crown Automotive   March 2012 - June 2013
Lockheed Martin  July 2008 - February 2012
Lear Seigler Services, Inc   April 2006 - July 2008
Valley Auto World   February 1996 - April 2006
USARMY  October 1992 - February 1996

Skills
Electronics, Troubleshooting, Preventive Maintenance, Maintenance & Repair, Supervisory Skills, Electricians, Management, Military, Army, Quality Assurance, Process Scheduler, DoD, Training, Software Documentation, Continuous Improvement, Customer Satisfaction, Automotive, Test Equipment, Leadership, Automotive Repair, Security Clearance, Program Management, Team Building, Analysis, Leadership Development, Computer Hardware, Military Experience, Quality Control, Project Planning, Employee Relations, Security, Project Management, Negotiation, Public Speaking, Team Leadership, Time Management, Root Cause Analysis, Soldering, System Administration, Mechanical Aptitude, Government Contracting, Teamwork, Contract Negotiation, Electrical testing and..., Computer..., Problem Solving, Mentoring, Electrical, Customer Relations, Administration

Education
Basic Noncommissioned Officer Course   1991 — 1991
Major: Leadership position skills, Educational Leadership and Administration, General, GPA 93

Central Texas College   1988 — 1990
Did not comlete course, Business Management

ULLS-G Sustainment Course   2005 — 2005
Certificate of training, Unit Level Logistics, GPA 91

Hotel 8 recovery course   1986 — 1986
Certificate of training, Recovery of all wheeled and tracked vehicles, GPA 95

Broadcasting Arts, Streetsboro high school   1976 — 1978
FCC 3rd Class license, FCC rules and regulations in the broadcasting field, and radio station start up and shut down, GPA 90

Streetsboro High School   1974 — 1978
Diploma, Radio Broadcasting

Experience
Alpha Kappa Lambda National Headquarters   July 2012 - Present
Crown Automotive   May 2011 - August 2011
BAKER'S PIZZA   December 2010 - January 2011
Smith & Hawken  May 2009 - August 2009

Skills
Event Planning, Public Speaking, Leadership, Social Media, Microsoft Office, Public Relations, Sales

Education
University of Alabama   2008 — 2012
Bachelor of Arts Communication, Public Relations

University of Alabama   2008 — 2012
of; Bachelor of Science, Communications and Information Sciences; Public Relations/ Political Science

Experience
Carnegie Learning, Inc  September 2012 - Present
Carnegie Learning  2012 - 2015
McGraw-Hill School Education Group  2009 - February 2012
McGraw-Hill School Solutions Group  2006 - 2009
Glencoe Publishing Company   2003 - 2006
Glencoe Publishing Company   2000 - 2003
Thomson Learning  1997 - 2000
SouthWestern Publishing Company  1988 - 1997
Crown Automotive   May 1987 - May 1988
Buckingham County Schools   1981 - 1987

Skills
Consultative Selling, Strategic Planning, Digital Media, Solution Selling, Financial Management, Market Planning, Cross-functional Team..., Training and Development, Coaching, Strategic Leadership, Mentoring, Marketing Strategy, Presentation Coaching, Sales Management, Sales Operations, Customer Oriented, Recruiting, Sales, Budget, Sales Presentations, Strategic Partnerships, Sales Process, New Business Development, Business Development, Competitive Analysis, Direct Sales, Market Analysis, Team Building, Publishing, Product Development, Key Account Management, Market Research, Digital Marketing, Forecasting, Staff Development, E-Learning, Building Relationships, Business Planning, Budgets, Needs Analysis, Educational Technology, Customer Satisfaction, Business Strategy, Educational Leadership, Mathematics Education, Curriculum Innovation, Common Core State..., Selling, Management, Salesforce.com

Education
Radford University - College of Business and Economics   1978 — 1981
Bachelors of Science, Marketing and Management

Experience
Highlands Cove Realty at Old Edwards Club   April 2011 - Present
Highlands Cove Realty at Old Edwards Club   April 2011 - Present
Crown Automotive   January 1973 - May 2009
Crown Automotive   January 1973 - April 2009

Skills
Customer Satisfaction, Coaching, Selling Skills, Inventory Control, Recruiting, Return on Investment, Expense Management, Real Estate, Investment Properties, Selling, Property Management, Budgets, Strategic Planning, Goal Setting, Goal-driven leader, Achieving Results, Leadership, Training, Sales, Sales Management, Management, Forecasting, Team Building, Customer Service

Education
Mars Hill College   1969 — 1972
A.A. Business Adm.

Mars Hill University   1969 — 1972
Associate, Business

Experience
Crown Automotive   October 2012 - Present
Asbury Automotive Group  January 2011 - October 2012
Asbury Automotive Group  May 2010 - April 2011
Crown Automotive   September 2002 - May 2010
Camco Finance Company   December 1995 - August 2002

Skills
Accounting, Profit, Forecasting, General Ledger, Financial Reporting, Inventory Management, Sarbanes-Oxley Act, Financial Analysis, Internal Controls, Cost Accounting, Hyperion Enterprise, Auditing, Customer Retention, Customer Satisfaction, Retail, Budgets, Automotive, Business Planning, Sales Process, Vehicles, Process Improvement, Accounts Payable, Automobile, Automotive Aftermarket, Management, Leadership, Pricing, Time Management, Reynolds, Dealers, Income Statement

Education
University of North Carolina at Greensboro   1989 — 1993
Bachelor, Accounting

GTCC
Conti Ed, Management, Leadership, Data Mining

Experience
SEO Rocket   January 2014 - Present
SEO Rocket   August 2008 - December 2013
Triad House Buyers, LLC   April 2006 - February 2009
Crown Automotive   October 2000 - June 2001
News & Record  1997 - 2000
AMI Video/Post   1994 - 1997

Skills
Social Media Marketing, Online Marketing, Internet Marketing, Public Speaking, Event Management, Coordinating Events, SEO copywriting, Online Communications, Web Marketing, SEO, Online Advertising, Google Analytics, Advertising, Marketing, Affiliate Marketing, Email Marketing, Social Media, SEM, Public Relations, Web Analytics, Mobile Marketing, Social Networking, WordPress, New Business Development, PPC, Brand Development, Sales, Digital Marketing, Small Business, Interactive Marketing, Direct Marketing, Digital Strategy, Management, Social Media Measurement, Event Planning, Content Strategy, Marketing Communications, Online Reputation..., Google Adwords, LinkedIn, Integrated Marketing, Facebook, Marketing Strategy

Education
University of North Carolina at Chapel Hill   1990 — 1994
BA, Radio, Television and Motion Pictures

Experience
Truth Broadcasting Corporation  February 2006 - Present
Westside Chrysler Dodge Jeep Inc.   January 1998 - December 2007
Davie County United Way   1999 - 2006
Bob Neil Chrylser Plymouth Jeep Eagle   July 1993 - December 1997
Crown Automotive   February 1989 - July 1993

Skills
Radio Producing, Voice Over, Broadcast Journalism, Radio Host, Automotive, Adobe Audition, Audio Editing, Audio Engineering, Blogging, Broadcast Television, Commercials, Digital Media, Editing, Emcee, Entertainment, Interviews, Journalism

Education
Armstrong Atlantic State University   1978 — 1979
Business Administration and Management, General

Northwood Institute   1973 — 1974
Automotive Marketing

Experience
Sonic Automotive  January 2010 - Present
AutoNation  April 2006 - January 2010
Group 1 Automotive  October 2004 - March 2006
AutoNation  August 1998 - September 2004
Neal Pope Chrysler Plymouth Jeep / Dodge / Ford   January 1997 - August 1998
Pope Chevrolet Geo Kia   February 1989 - December 1996
Crown Automotive   January 1980 - January 1989

Skills
Forecasting, Financial Management, Budgeting, Profit, Inventory Control, Essbase, Hyperion Reports, Hyperion HFM, Executive Financial..., CFOs, Facilitators, Acquisitions, Budgets, Managerial Finance, Management, Automotive, Warranty, Automobile, Customer Satisfaction, Vehicles, Internal Controls, Reynolds, Finance, Parts, Operations Management, Dealers, Customer Retention, Dealer Management, Automotive Aftermarket, Gross Profit, Income Statement, Purchasing, Automotive Repair, Pricing, Retail, Executive Management, Inventory Management, Strategic Planning, Accounting, Sales Process, ADP Payroll, Profit Maximization, Auditing, Fleet Management, P&L, Sales Operations, Cost Accounting, Process Improvement, Business Planning, Continuous Improvement

Education
Guilford Technical Community College   1977 — 1979
Automotive, Automobile/Automotive Mechanics Technology/Technician

Experience
Crown Automotive   May 2013 - July 2013
Shelby Motors LLC   September 2008 - July 2012

Education
East Carolina University   2013 — 2014
Bachelor of Business Administration (BBA), Financial Planning and Services

North Carolina State University   2011 — 2013
Business Administration, Finance

Cleveland Community College   2009 — 2010
Associate's Degree

Experience
Antonio Vela State Farm Agency   July 2013 - Present
State Farm Insurance  November 2012 - June 2013
State Farm Insurance  September 2011 - November 2012
Latino Community Credit Union  March 2009 - September 2011
Latino Community Credit Union  March 2009 - June 2010
Latino Community Credit Union  March 2009 - January 2010
Latino Community Credit Union  March 2009 - April 2009
Crown Automotive   May 2008 - January 2009
Audi Corporation   August 2006 - March 2008
Audi Corporation   August 2006 - November 2007

Skills
Management, Business Planning, Marketing Strategy, Spanish, Customer Satisfaction, Team Building, New Business Development, Forecasting, Market Research, Sales Management, Microsoft Office, Strategy, Business Strategy, Banking, Management Consulting, Business Analysis, Business Intelligence, Business Management, International Business, Small Business, Budgeting, Budget Management, Budget Analysis, Budget Development, Inventory Management, Customer Relations, Customer Retention, Market Planning, Market Analysis, Financial Planning, Financial Reporting, Financial Analysis, Global Logistics, Sales Support, Retail Management, Marketing, Logistics, Public Relations, Life Insurance, Disability Insurance, Health Insurance, Commercial Insurance, Mortgage Lending, Business Development, Long-term Customer..., Customer Service, Retirement Planning, Strategic Planning

Education
Universidad de Las Américas (EC)   1997 — 2002
MAJOR : BUSINESS ADMINISTRATION, MINOR: Marketing and Management

Experience
Crown Automotive   November 2011 - May 2014
Central Valley Automotive  February 2011 - November 2011
Dublin Buick GMC   January 2009 - January 2011

Skills
Automotive, Automobile, Sales Process, Sales Management, Customer Satisfaction, Outside Sales, Sales, Vehicles, Customer Retention, Market Planning, Sales Operations, Automotive Aftermarket, Profit, New Business Development

Education
California State University-Fresno

Experience
Harley Davidson Financial Services  July 2010 - Present
DEALERTRACK INC  April 2007 - November 2009
Crown Automotive   June 1999 - February 2007
Crown Automotive   1999 - 2007
CROWN NISSAN  June 1999 - May 2001
CITY OF GREENSBORO, HISTORICAL MUSEUM   October 1998 - June 1999

Skills
Retail, Sales Management, Business Planning, Management, Selling, Marketing, New Business Development, Sales, Automotive

Education
Guilford College   1994 — 1998
Bachelor of Science

Guilford College   1994 — 1998
BACHELOR OF SCIENCE, POLITICAL SCIENCE

Experience
Rippy Auto World   September 2014 - Present
OCEAN CITY CHEVROLET   February 2014 - September 2014
CROWN AUTOMOTIVE   June 2013 - January 2014
JMC AUTO BROKERS INC   October 2012 - January 2013
Honda of Conyers - Conyers, GA   October 2009 - September 2012
Brunswick Auto Brokers Inc   October 2006 - October 2009
Savannah Dodge   February 2002 - September 2006
Neuwirth Motors   May 1998 - January 2002
Saturn of Wilmington   January 1993 - March 1998
Hendrick Motors   November 1990 - December 1992

Skills
Automotive, Sales Management, Lean Manufacturing, Operations Management, Strategic Planning, Customer Service, Team Building, Continuous Improvement, Negotiation, Purchasing, Inventory Management, Product Development, Account Management, Coaching, Dealer Track, Business Planning, Retail, Inventory Control, Profit, Management, Online Advertising, Manufacturing, Vehicles, Automotive Aftermarket, Sales, Forecasting, Dealers, Automobile, Time Management, Training, Customer Satisfaction, Customer Retention

Education
UNC Charlotte   1987 — 1989
Criminal Justice and Corrections

High Point University

Experience
Infiniti of Clarendon Hills  October 2011 - Present
Crown Automotive   June 2005 - June 2011
knight services inc.   January 2002 - August 2005

Skills
Automotive Aftermarket, Parts, Automobile, Reynolds, Automotive, Vehicles, Warranty, Automotive Repair, Dealers, Dealer Management, Automotive Parts, Customer Satisfaction, Automotive Sales..., Tires, ASE Certified, Kaizen, Continuous Improvement

Education
lyons township high school   1989 — 1992

College of DuPage

Experience
All-Star Honda   April 2015 - Present
Boyland Honda   February 2014 - April 2015
Temporary Retirement   October 2013 - February 2014
Honda of Kenosha   January 2010 - October 2013
McGrath Honda-St. Charles   April 2009 - December 2009
Precision Honda   October 2008 - March 2009
Big Island Honda   December 2000 - July 2008
Crown Automotive   October 1993 - November 2000

Skills
Automobile, Automotive, Vehicles, Dealers, Automotive Aftermarket, Sales, Customer Service, Customer Satisfaction, Reynolds, Parts, B2B, Retail, Marketing, Profit, Motorsports, Sales Management, Leadership, Team Building, New Business Development, Negotiation, Sales Operations, Sales Process, Selling, Tires, Warranty, Fleet Management, Pricing, Customer Retention, Automotive Repair, Automotive Sales..., F&I, Dealer Management, Racing, Automotive Parts, Business Planning, Automotive Engineering, Marketing Strategy, Operations Management, Wholesale, Brake, Retail Automotive, Gross Profit, Dealer Track, Purchasing, Pre-owned, Aftersales, Honda, Dealer Network..., Dealer Operations, Deal Closure

Education
NADA Dealer Academy   2003 — 2004

University of North Carolina at Chapel Hill   1989 — 1993

Pine Forest Sr High   1986 — 1989

Experience
Crown BMW  January 2014 - October 2014
Crown Automotive   April 2008 - October 2014
Source Beverages   December 2006 - February 2008

Skills
Account Management, Sales Management, Automotive, B2B, Customer Retention, New Business Development, Online Advertising, Social Media Marketing, Sales Process, Sales Operations, Profit, Vehicles, Negotiation, Customer Satisfaction, SEM, Sales

Education
Appalachian State University   1997 — 1999

Experience
Crown Toyota Scion   December 2010 - Present
Crown Automotive   April 2007 - December 2010
Miles Chevrolet, Inc   September 1993 - April 2007

Skills
Automotive, Business Planning, Budget, Customer Satisfaction, Inventory Management, Retail, Sales Management, Strategic Planning, Team Building, Negotiation, Sales, Contract Negotiation, Automobile, Financial Analysis, Coaching, Forecasting, New Business Development, Sales Process, Profit, Process Improvement, Pricing

Education
Illinois State University   1987 — 1991
Bachelors, Economics & Business

Experience
Time Warner Cable Business Class  April 2012 - Present
Deltacom  August 2005 - February 2009
Crown Automotive   June 2003 - August 2006

Skills
Direct Sales, Sales Process, Account Management, Cold Calling, Selling, Solution Selling, Sales Management, Sales Operations, Managed Services, New Business Development, Unified Communications, Salesforce.com, Customer Satisfaction, MPLS, Sales, VoIP, Business Development, Wireless, Telecommunications, Customer Retention, Channel Partners, Co-location

Education
University of North Carolina at Chapel Hill   1998 — 2003

Experience
The Production Network  January 2014 - Present
The Production Network  November 2012 - January 2014
parsonsKellogg  October 2008 - September 2012
Crown Automotive   April 2006 - April 2008
Alpha Chemical Services, Inc.   July 2001 - March 2006

Skills
Sales Management, Finance, Time Management, Retail, Financial Analysis, Great Plains Software, Strategic Planning, Financial Reporting, Management, Account Management, Negotiation, Microsoft Dynamics, Business Planning, Inventory Management, Strategy, Business Strategy, Forecasting, Budgeting, Cash Flow, Accounting, Accounts Receivable

Education
Thunderbird School of Global Management   1987 — 1989
MIM, Accounting and Finance

Montana State University-Bozeman   1981 — 1986
Bachelor's degree, History

Experience
Crown Honda  February 2013 - Present
Crown Jaguar   February 2012 - February 2013
Crown Automotive   September 2009 - February 2012
Veritas Lending, Inc   March 2006 - December 2008
Synovus Bank  December 2002 - March 2006
SouthTrust Bank  1993 - 1998

Education
University of South Florida   1993 — 1996
Bachelor's Degree, Finance

Experience
AutoAlert  2011 - Present
AutoAlert, LLC  2011 - 2015
Dealersocket  May 2009 - May 2011
Dealersocket  May 2009 - April 2011
The Higher Gear Group INC   2005 - 2009
ADP Dealer Services  1998 - 2004
Crown Automotive   1991 - 1995

Skills
Automotive, Sales Management, Account Management, Training, CRM, Profit, Sales Process, Salesforce.com, Automobile, Customer Satisfaction, Selling, Sales, Online Advertising, B2B, Contract Negotiation, Customer Retention, Business Development, Retail, Negotiation, Sales Operations, Leadership, Coaching, Team Building, Vehicles, Customer Service, Lead Generation, Marketing Strategy, Team Leadership, Business Planning, Management, New Business Development, Competitive Analysis, Strategic Planning, Sales Presentations, Dealers, Cold Calling, Online Marketing, Advertising, Dealer Management, Automotive Aftermarket, Direct Sales, Automotive Sales..., Deal Closure, Marketing, Inventory Management, Market Planning, Selling Skills, Forecasting, Pricing

Education
Campbell University   1990 — 1992
Pre-Law Govt

Experience
Zurich North America  June 2015 - Present
Crossroads Automotive Group Inc.  August 2013 - May 2015
Anderson Automotive Group (FRED ANDERSON TOYOTA/SCION)   September 2012 - August 2013
Anderson Automotive Group (FRED ANDERSON TOYOTA/SCION)   May 2010 - September 2012
Boyd Automotive Group of Crossroads Automotive Group Inc.   August 2008 - April 2010
Crown Automotive   April 2008 - July 2008
Crown Automotive   April 2006 - April 2008
Crown Automotive   December 2004 - April 2006
Crown Automotive   August 2003 - January 2005
Hendrick Automotive Group  November 2002 - July 2003

Skills
Automotive, Automobile, Sales, Profit, Dealers, Sales Management, Dealer Management, Sales Process, Automotive Aftermarket, Customer Service, Customer Retention, Reynolds, Fleet Management, Customer Satisfaction, Finance, Sales Operations, Vehicles, Leadership, Warranty, Automotive Repair, Income Statement, B2B, Selling, Team Building, Management, Forecasting, Business Planning, Deal Closure, Inventory Management, Pricing, Gross Profit, Parts, Negotiation, Purchasing, New Business Development, P&L, Automotive Sales..., Process Improvement, Cold Calling, Strategic Planning, Retail, Competitive Analysis, Coaching, Continuous Improvement, Recruiting, Human Resources, Skill Assessment, Loan Approvals

Education
University of North Carolina at Chapel Hill   1998 — 2002
B.A.-Communication, Media Studies & Production

Bethel High School, Hampton, VA
Advanced Studies Degree

Dale Carnegie

Experience
Crown Automotive   May 2005 - Present
The Jerger Company, LLC   January 1999 - November 2000
Bankers Insurance Group  April 1993 - December 1998

Skills
Sales Process, Automotive, Automobile, Automotive Aftermarket, Profit, Vehicles, Dealers, Customer Retention, Customer Satisfaction, B2B, Sales Operations, Sales, Sales Management, New Business Development, Account Management, Selling, Operations Management, Cold Calling, Team Building, Purchasing, Inventory Management, Negotiation, Retail, P&L, Management, Market Planning, Competitive Analysis, Team Leadership

Education
Central Connecticut State University

New Britain High, New Britain CT

Experience
Ralph Thayer Automotive  May 2013 - May 2014
Feldman Automotive  August 2009 - May 2013
Crown Automotive   May 2008 - August 2008

Skills
Sales, Sales Process, Sales Operations, Time Management, Cold Calling, B2B, Account Management, Customer Retention, Customer Satisfaction, Direct Sales, Retail, Profit, Marketing, Sales Management, Communication, Automobile

Education
Northwood University   2005 — 2009

Experience
Crown Automotive   February 2014 - Present
Crown BMW  March 2010 - January 2014
Crown BMW  April 2006 - March 2010
Crown BMW  July 2002 - April 2006
Embassy Suites  May 2001 - June 2002
Embassy Suites  May 1999 - May 2001

Skills
Automobile, Automotive, Vehicles, Dealers, Automotive Aftermarket, Profit, Customer Retention, Customer Satisfaction, Reynolds, Dealer Management, Forecasting, Sales Process, Financial Analysis, Warranty, Consumer Lending, Strategic Financial..., Sales Management, Parts, Sales, Finance, Training, Human Resources, Recruiting

Education
University of North Carolina at Greensboro   1994 — 2000
Bachelor of Science (B.S.), Hospitality Administration/Management

Experience
coastal automotive consutling llc   May 2009 - Present
Hendrick Automotive Group  1995 - 2000
CROWN AUTOMOTIVE   1975 - 1995

Skills
Customer Service, PowerPoint, English, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning

Education
Durham Technical Community College   1971 — 1973
Associate of Arts and Sciences (AAS), Accounting

Experience
Crown Automotive   September 2009 - September 2011

Education
Coastal Carolina Community College

Guilford Technical Community College

Experience
Ilderton Dodge, Jeep, Chrysler, Ram, Mahindra, GEM   June 2010 - March 2012
Sport Durst Millennium Automotive Group  July 2008 - May 2010
Flow Automotive Companies  November 2003 - June 2008
Crown Automotive   August 1998 - November 2003
AutoZone  March 1994 - August 1998
Advance Auto Parts  August 1990 - March 1994

Skills
Automotive, Vehicles, Parts, Automobile, Customer Satisfaction, Management, Retail

Education
Elon University   1988 — 1991
Bachelor's degree, Business Administration, Management and Operations

Southern Alamance High School   1984 — 1988
High School Diploma, College Prep

Experience
Can't say  July 1997 - Present
Charter Communications  2009 - 2011
Crown Automotive   2004 - 2009

Skills
Crime Prevention, Interrogation, Police, Criminal Investigations, Criminal Justice, Firearms, Enforcement, Evidence, Public Safety, Executive Protection, Private Investigations, Investigation

Education
University of Phoenix   2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General

Luzerne County Community College   1992 — 1996
Associates, Criminal Justice/Police Science

James M Coughlin High School   1990 — 1992
Diploma, College Prep.

Experience
Crown Ford  May 2014 - Present
Crown Automotive   October 2006 - April 2014
US Army  May 2003 - May 2006

Skills
Automobile, Vehicles, Customer Satisfaction, Automotive, Sales Process, Warranty

Education
Methodist College   2005 — 2006
History

Central Texas College
Associate's degree, General Studies