Experience
Sofitel Luxury Hotels and Resorts  May 2013 - September 2014
Crowne Plaza Hotel   September 2008 - November 2011
Applebee's  March 2006 - July 2008

Skills
Customer Service, Management, Food & Beverage, Food Service, Social Skills, Food, Banquets, Restaurants, Hotels, Teamwork, Open Table, ServSafe

Education
Chabot College   2008 — 2009
Basic Studies

Experience
Huawei Technologies  September 2015 - Present
Lam Research  August 2014 - August 2015
Crowne Plaza Hotel   April 2014 - November 2014
Lam Research  April 2014 - August 2014
Hilton Garden Inn San Mateo   June 2013 - August 2013
Crowne Plaza, Foster City  June 2012 - August 2012
Target  June 2009 - August 2011

Skills
Proficient in Microsoft..., Deliver excellent..., Demonstrate ability to..., Communicate effectively..., Telephone Skills, Customer Service, Hotels, PowerPoint, Management, Time Management, Social Media, Teamwork, Leadership

Education
California Polytechnic State University-San Luis Obispo   2011 — 2014
Bachelor of Science (BS), Recreation, Parks, and Tourism Administration

San Mateo High School   2007 — 2011

Experience
Pappas Restaurants, Inc.   May 2013 - August 2013
Rosemary Beach Cottage Rental Company   May 2011 - August 2012
Sinfonia Gulf Coast Advertising   September 2011 - March 2012
Rosemary Beach Cottage Rental Co.   May 2011 - August 2011
Perry’s Steakhouse  August 2009 - April 2010
Crowne Plaza Hotel   August 2008 - April 2009

Skills
Hotels, Training, Leadership, Management, Hotel Management, Restaurants, Sales, Catering, Hospitality, Hospitality Management, Hospitality Industry, Front Office, Food & Beverage, Customer Service, Resorts, Tourism

Education
Florida State University   2010 — 2014
Bachelor of Science (BS), Hospitality Administration/Management

Florida State University   2010 — 2014

Experience
The Freeman Company  September 2014 - Present
The Freeman Company  March 2008 - Present
Mission Bay Conference Center   October 2006 - July 2007
Mission Bay Conference Center @ UCSF   February 2006 - October 2006
Crowne Plaza Hotel   September 2003 - April 2005
Fort Mason Center  November 2000 - September 2003

Skills
Salesforce.com, Delphi, Windows 7, Windows XP Pro, Citrix Metaframe, Microsoft Office, Events Coordination, Conference Coordination, Hospitality Industry, Conference Production

Education
City College of San Francisco   1991 — 1993

Abraham Lincoln High School San Francisco   1990 — 1991
High School Diploma, General Studies

Mercy High School San Francisco
General Studies

Experience
Interstate Hotels & Resorts  July 2015 - Present
Crowne Plaza Hotel   January 2014 - July 2015
Comerica Bank  November 2006 - May 2011
Panda Restaurant Group  2011 - 2011

Skills
Human Resources, Recruiting, Screening Resumes, Employee Benefits, Customer Service, HR Policies, Interviews, HRIS, Ceridian, PeopleSoft, Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Outsourcing, PowerPoint, Employee Training, Training, New Hire Orientations, Sales, Management

Education
California State University-Long Beach   2013 — 2013
HUMAN RESOURCES MANAGEMENT CERTIFICATE, Human Resources Management

California State University-Long Beach   2007 — 2008
Bachelor of Science in Business Administration, Human Resources Management

Experience
Mount Mercy University  September 2008 - Present
Crowne Plaza Hotel   April 2005 - April 2007
Snow King Ski Area and Mountain Resort   May 2003 - April 2005

Skills
Event Planning, Customer Service, Event Management, Leadership, Microsoft Office, Public Speaking, Social Media, Time Management, Training, Microsoft Excel, Higher Education, Microsoft Word, Nonprofits, Staff Development, Student Affairs, Marketing, Community Outreach, Catering, Convention Services, Restaurant Management, Hotel Management, Improvisational Comedy, Acting, Directing, Putting my foot in my...

Education
School of hard knocks   1958 — 2014
BS(bullshit), Survival

Alma College   1976 — 1978
High School, Religion, history, philosphy

Experience
Fairfield Inn & Suites by Marriott  July 2015 - Present
YankeeWoodworks   July 2001 - Present
Aramark  September 2014 - February 2015
TD Garden  September 2013 - April 2014
Sole' Salons & Spas   April 2013 - September 2013
The Cheesecake Factory  May 2010 - November 2012
Barbershop Lounge   October 2009 - March 2010
New Alliance Bank  September 2008 - September 2009
Crowne Plaza Hotel   September 2008 - March 2009
Sheraton  August 2007 - August 2008

Skills
Restaurants, Time Management, Food Service, Hospitality Industry, Leadership, Catering, Hotels, Banquets, Hospitality, Supervisory Experience, Customer Service, Promotional Sales, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, FiServe, Multi Tasking, SalonTouch, Menu Development, Tourism, Food, Accounting, Opera, Restaurant Management, Supervisory Skills, Task Management

Education
Bunker Hill Community College   2010 — 2015
Associate's degree, Surgical Technology/Technologist

Holyoke Community College   2005 — 2007
General Studies

High School of Commerce   2001 — 2005
High School Diploma

Experience
The Bamboo Lounge   August 2012 - Present
Crowne Plaza Hotel   December 2011 - Present
Crowne Plaza Hotels  December 2011 - Present
John Casablancas Modeling and Career Centers  August 2011 - Present
Extended Stay Hotels  February 2012 - August 2012

Skills
Modeling, Acting, Bartending, Poet, Musicians, Comedy, Cocktails, Corporate Events, Fine Dining, Micros, Restaurants, Wine, Banquets

Education
Arizona Western College   2006 — 2007

St. gregory's Univ

Experience
W Los Angeles   November 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc.   March 2014 - November 2014
The Westin Los Angeles Airport  May 2013 - March 2014
Crowne Plaza Hotel   June 2011 - March 2013

Skills
Front Office, Hotel Management, Hotels, Rooms Division, Hospitality Industry, Hospitality Management, Micros, Hospitality, Resorts, Revenue Analysis, Pre-opening, Food & Beverage, Banquets, Yield Management, Property Management..., Catering, Restaurants, Hotel Booking, Opera, Guest Service Management, Customer Service, Customer Satisfaction, Leadership, Management, Sales, Microsoft Office, Event Planning, Teamwork

Education
California State Polytechnic University-Pomona   2011 — 2013
Bachelor's degree, Hotel, Motel, and Restaurant Management

Experience
Charles Schwab  July 2012 - Present
Crowne Plaza Hotel   September 2011 - January 2012
Brian Owens for Congress   2012 - 2012
United Parcel Service  December 2006 - December 2011
Congressman Mario Diaz-Balart  May 2008 - August 2008
Congressman Mario Diaz-Balart  May 2008 - August 2008
Pittsfield Country Club   May 2007 - July 2007

Skills
Microsoft Office, Management, Golf Outings, Public Speaking, Government, Customer Relations, International Relations, Excel, PowerPoint, Outlook, Word, Negotiation, Customer Service, Access, Research, Microsoft Word, Leadership

Education
Florida State University   2008 — 2011
Bachelor of Science, Business Management

Florida State University   2008 — 2011
BS; Business Management; Accounting; Finance, Marketing, Business Law, Professional Sales

Florida State University - College of Business   2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General

Lely High School   2006 — 2010
High School Diploma

Experience
Middle Georgia Regional Commission  December 2009 - Present
Area Agency on Aging  December 2000 - Present
Meals on Wheels of Macon and Bibb County, Inc.   May 1998 - December 2000
Crowne Plaza Hotel   December 1997 - May 1998

Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, State Health Insurance..., Certified Information...

Education
Georgia College and State University
Bachelor of Education (B.Ed.), Business Administration, Management and Operations

Middle Georgia College
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Attractionseeker, LLC   May 2012 - Present
Magic Mountain Fun Centers  January 2006 - Present
Colorado School of Mines  2005 - 2005
Crowne Plaza Hotel   2004 - 2005

Skills
Event Management, Event Planning, Corporate Events, Social Media, Social Marketing, Online Marketing, Press Releases, Advertising, Outdoor Advertising, Promotions, Corel Draw, Facebook, Media Planning, Media Buying, Community Outreach, Radio Advertising, Microsoft Office, Direct Mail, Salesforce.com, Inside Sales, Email Marketing, Online Advertising, Marketing, Digital Marketing, Marketing Strategy, Sales, Direct Marketing, CRM, Marketing Communications

Education
Keller Business School   2009 — 2011
Master, Business Administration; E-Commerce & Information Systems

Clarion University of Pennsylvania   1999 — 2003
Bachelors Degree, Marketing

Experience
Crowne Plaza Hotel   June 2009 - Present
Concordia college Alabama  February 2009 - Present
Concordia College  March 2010 - September 2013

Skills
Microsoft Excel, Microsoft Office, Information Technology, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, English, Java, HTML, Windows, Matlab, AutoCAD, Time Management, Team Leadership, Leadership, Public Speaking, System Administration, Administration, Access, Customer Satisfaction, Data Analysis, Hospitality, Computer Hardware, Windows 7

Education
Concordia College-Selma   2009 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Renaissance Glendale Hotel & Spa   January 2011 - Present
Crowne Plaza Hotel   January 2009 - January 2010
Enterprise Rent-A-Car  June 2002 - September 2008

Education
Florida Agricultural and Mechanical University   1994 — 1995
N/A, Business

Experience
Questex, LLC   March 2014 - Present
KEZA Media   June 2013 - Present
Crowne Plaza Hotel   November 2012 - April 2013
Eprint Inc.   September 2011 - November 2012

Skills
Customer Service, Marketing, Event Planning, Customer Satisfaction, Sales, Time Management, Microsoft Office, Microsoft Word, Food & Beverage, Social Media Marketing, Social Networking, Teamwork, Marketing Communications, Public Relations

Education
Coastal Carolina University   2007 — 2011
Bachelor of Science (BS), Marketing

Experience
Marriott International  2011 - Present
Crowne Plaza Hotel   October 2010 - July 2011
Wegmans Food Markets  August 2007 - March 2010
LifeBridge Health  June 2006 - January 2007

Skills
FOSSE, Opera, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Oriented

Education
Central Pennsylvania College   2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.0

Central Pennsylvania College   2007 — 2009
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management, 3

Experience
Pittsburgh Youth Ballet   April 2014 - Present
Freelance  2009 - Present
Crowne Plaza Hotel   April 2012 - April 2014
Pittsburgh Youth Ballet   July 2012 - July 2013
Youth for Christ  December 2005 - July 2013
Trax Farms  June 2006 - July 2011
McKee's Organizing   2010 - 2011
"They Said Yes" Musical   2009 - 2009

Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, Event Planning, PowerPoint, Social Networking, Public Speaking, Event Management, Cpr Certified, First Aid, Leadership, Training, Blogging, Team Building, Teaching, Fundraising, Data Entry, Community Outreach, Creative Writing, Teamwork, Leadership Development, Facebook, Youth Ministry, Payroll, Email Marketing, Critical Thinking, Accounting, Sales, Program Development, Editing, Time Management, Team Leadership, Proofreading, Telephone Skills

Education
University of the Nations   2013 — 2014
Certificate, Dance

Abolitionist Discipleship Training School   2011 — 2012
Anti-Human Trafficking

Community College of Allegheny County
Social Work

Peters Township High School
Diploma

Elite Bartending School   2012 — 2012
Certificate, Bartending/Bartender

Experience
The Walt Disney Company  December 2007 - Present
Student Housing Solutions  August 2005 - November 2007
Crowne Plaza Hotel   May 2000 - January 2004
The Walt Disney World Resort  June 1999 - July 2000

Skills
Microsoft Office, Hospitality, Customer Service, Event Management, Event Planning, Theme Parks, Costumes, Food & Beverage, Production Management, Production Planning

Education
Florida State University   2003 — 2007
Bachelor of Science, Textile Science

Experience
Spectra by Comcast Spectacor  June 2015 - Present
Ovations Food Services @ PPL Center   August 2014 - Present
Cheer Tech Inc.   January 2014 - August 2014
Crowne Plaza Hotel   October 2013 - January 2014
The Ritz-Carlton Hotel Company LLC  May 2013 - October 2013
The Ritz-Carlton Hotel Company L.L.C.   March 2011 - May 2013
Marriott International  August 2010 - March 2011

Skills
Hospitality Industry, Customer Service, Front Office, Hospitality, Rooms Division, Hospitality Management, Opera, Concierge Services, Event Management, Guest Service Management, Property Management..., Hotels, Event Planning, MICROS, Teamwork, Hotel Management, Bilingual-English/Spanis..., Always Punctual, Catering

Education
Montclair State University   2005 — 2007

Camden County College

Experience
NeriumInternational   January 2014 - Present
LPM Franchises, LLC   October 2012 - October 2015
McFaddens Restaurant & SaloonProvidence   August 2011 - August 2012
Crowne Plaza Hotel   October 2009 - August 2011
Boston Billiard Club of Worcester Corporate OfficesMA   January 2007 - September 2009
Boston Billiard Club  February 1997 - February 2008
Boston Billiard Club of WorcesterWorcester   January 2006 - January 2007
Boston Billiard Club of Boston   December 2004 - January 2006
Boston Billiard Club  April 1997 - December 2004

Skills
Food & Beverage, Hospitality Industry, Restaurants, Catering, Menu Development, Hospitality Management, Restaurant Management, Hospitality, Hotels, Food, Food Service, Banquets, Fine Dining, Culinary Skills, Pre-opening, Event Planning, Hotel Management, Sales, Revenue Analysis, Resorts, Budgets, Employee Training, Training, Time Management, Marketing, Customer Service, Management, Event Management, Leadership

Education
Community College of Rhode Island   1992 — 1994
Associate of Arts, Psychology

Experience
W Atlanta Downtown  June 2012 - Present
Home Care of Rochester   January 2009 - March 2011
Peregrine Capital Partners, LLC   April 2006 - November 2008
AJ Berman and Associates   November 2005 - April 2006
Crowne Plaza Hotel   October 2002 - March 2005

Education
Georgia State University
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management

Experience
Starwood Hotels & Resorts Worldwide, Inc.   October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc.   March 2013 - October 2013
Starwood Hotels & Resorts Worldwide, Inc.   January 2009 - March 2013
Starwood Hotels and Resorts  August 2007 - January 2009
Westin Boston Waterfront/Starwood Hotels & Resorts   2005 - 2007
Westin Copley Place  2003 - 2005
Sheraton Boston Hotel  February 2002 - February 2004
Swissotel Boston/Istnabul   1997 - 2001
Crowne Plaza Hotel   1993 - 1997
Hawthorne Hotel  1991 - 1993

Skills
Convention Services, Catering, Food & Beverage, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Resorts, Banquets, Hospitality, Pre-opening, Revenue Analysis, Rooms Division, Menu Engineering, Restaurants, Micros, Wine, Lodging, Sales, Event Management, Property Management..., Event Planning, Opening Hotels, Yield Management, Food, Corporate Events, Fine Dining, Front Office, Meeting Planning, Contract Negotiation, F&B Operations, Opera, Guest Service Management, Budgets, Menu Development, Culinary Skills, OnQ, Tourism, Hotel Booking, Restaurant Management, Food Service

Education
Boston University   2003 — 2007
Adjunct Professor, School of Hospitality

Oxford University
summer program, Summer Program

The Ohio State University
BA, Theatre

Experience
Sofitel San Francisco Bay  April 2015 - Present
Hilton San Francisco Financial District  January 2014 - August 2014
Morgans Hotel Group  August 2013 - February 2014
Sofitel Luxury Hotels and Resorts  November 2004 - August 2013
Sofitel Hotel  November 2004 - August 2013
Crowne Plaza  July 2003 - November 2004
Crowne Plaza Hotel   July 2003 - November 2004
Radisson Villa Hotel   February 2001 - June 2003
Radisson Hotel  July 2000 - February 2001
Provident Funding  July 1999 - July 2000

Skills
Hotels, Hospitality, Food & Beverage, Catering, Menu Development, Management, Hospitality Management, Micros, Revenue Analysis, Banquets, Tourism, Hospitality Industry, Resorts, Front Office, Sales Management, Customer Service, Hotel Management, Forecasting, Sales, Budgets, Yield Management, Convention Services, Leadership, Meeting Planning, Pre-opening, Rooms Division, Opening Hotels, Hotel Booking, Restaurants, Concierge Services, Property Management...

Education
City College of San Francisco
Business Administration

Experience
U.S. Department of Labor - Wage and Hour Division   September 2010 - Present
Crowne Plaza Hotel at Historic Union Station   August 2007 - September 2010
Crowne Plaza Hotel   August 2005 - August 2007

Skills
Management

Education
Florida Gulf Coast University
Associate of Arts Degree

Indiana University
Bachelor's degree, Management and Human Resources Management

Experience
Louise Condon Realty   Sales AgentLouise Condon RealtyNovember 2008 - Present
Crowne Plaza Hotel   July 1998 - September 2001
MIT Endicott house  1995 - 1998
The Codman Company  1991 - 1995

Skills
Sellers, Real Estate Transactions, First Time Home Buyers, Short Sales, Asset Management, Residential Homes, Buyer Representation, Real Estate, Relocation, Sales, Foreclosures, New Home Sales, REO, Move Up Buyers, New Homes, Relocation Buyers, Listing Homes, Buyers, Waterfront, Selling, Seller Representation, Investment Properties, Vacation Homes, Single Family Homes, Townhomes, Condos, Negotiation, Investments, Real Estate Development, Contract Negotiation, National Association of..., SFR

Education
Isenberg School of Management, UMass Amherst   1977 — 1981
BBA, Marketing

Newton South High School

Newton South High School

Newton South High School

Experience
MassMutual Financial Group  September 2013 - Present
Accutron   November 2008 - September 2013
Crowne Plaza Hotel   March 2007 - January 2011

Skills
Customer Satisfaction, Customer Service, Troubleshooting, Microsoft Office, PowerPoint, Supervisory Skills, Training, Microsoft Word, Hospitality, Invoicing, Photography, Hotels, Telephone Skills, Data Entry, Call Centers, Outlook, Time Management, 10 Key Touch, Microsoft Excel

Education
Arizona State University   2003 — 2008
Bachelor Degree, Communications

Experience
Sunway Hotel Management   2013 - Present
Wyndham Tulsa/Radisson Tulsa Hotel   October 2008 - February 2012
Doubletree Guest Suites  July 2007 - October 2008
Adams Mark Hotel  April 2007 - July 2007
Crowne Plaza Hotel   June 2004 - April 2006
Adams Mark Hotel  May 2000 - June 2004
Wyndham Westshore/Sheraton Grand Hotel Tampa   1992 - 1999
Holiday Inn Swiss Cottage   1986 - 1992

Skills
Experienced Hospitality..., Train the Trainer..., Train the Trainer..., Opera PMS, European Trained, Property Management..., Hospitality, Hospitality Management, Process Scheduler, Training, Food & Beverage, Revenue Analysis, Budgets, Customer Service, Time Management, Leadership, Front Office, Restaurants, Menu Development, Catering, Hilton OnQ PMS, Renovation, Multi-unit, New Opening, Human Resources, Payroll, Accounts Receivable, Hotels, Hiring, Operations Management, Tourism

Education
Ealing College -London England   1987 — 1988
Certification, Hotel Catering

Erie Comunity College Buffalo NY   1986 — 1988
Associate's degree, Hotel Mangement

Erie Community College
Associates Degree, Hotel Technology and Management

Riverside High School

Experience
Crowne Plaza  February 2008 - Present
Crowne Plaza Hotel   February 2008 - Present
Royal Air Morocco Company   February 2000 - December 2000
Royal Air Maroc  February 1999 - November 2000

Education
George Mason University - School of Business   2007 — 2011
Bachelors of Science, finance

Northern Virginia Community College
Associate of Science Degree, Business Administration

George Mason University
Bachelor of Science, Finance

Experience
Crowne Plaza Blue Ash   December 2013 - Present
Hampton Inn  December 2011 - December 2013
Radisson Riverfront Covington   June 2010 - December 2011
Crowne Plaza Hotel   April 2007 - May 2010
Ethicon Endo-Surgery Inc  March 2005 - May 2007
Clarion Hotel & Suites   March 2003 - March 2005
Marriott Cincinnnati North - Chester Road   1986 - 1990

Skills
Sales, Leadership, Revenue Analysis, Customer Service, Event Management, Meeting Planning, Hospitality, Talent Management, Budgets, Training, Team Leadership, Front Office, Time Management, Account Management, OnQ, Hotels, Food & Beverage, Yield Management, Sales Management, Catering, New Business Development, Team Building, Social Media Marketing, Inventory Management, Human Resources, Customer Satisfaction, Restaurants, Marketing, Hospitality Industry, Hospitality Management, Hotel Management

Education
Cincinnati State Technical and Community College   1985 — 1986
Accounting

Fairfield High School   1980 — 1984

Experience
Keller Williams Realty  May 2012 - Present
Crowne Plaza Hotel   May 2011 - August 2011
Bissell  June 2010 - August 2010
Amway  June 2008 - June 2010
James Adado Photography   June 2000 - August 2007

Skills
Customer Service, Microsoft Office, PowerPoint, Word, Excel, Negotiation, Sales, Real Estate, First Time Home Buyers, Entrepreneurship, Marketing

Education
Central Michigan University   2008 — 2012
B.A.A, Entrepreneurship, Professional Sales, and Hospitality Services Administration

Experience
Omni Hotels  April 2014 - Present
Omni Hotels  June 2013 - May 2014
Crowne Plaza Hotel Nashua NH  January 2010 - January 2013
Endicott College  June 2010 - 2013
Boston Harbor Hotel  September 2012 - December 2012
The BALSAMS Grand Resort Hotel  January 2011 - January 2011
Crowne Plaza Hotel   January 2010 - January 2010

Skills
Restaurants, Opera, Hotel Management, Banquets, Event Management, Leadership, Hotels, Hospitality Management, Time Management, Microsoft PowerPoint, PowerPoint, Customer Service, Resorts, Hospitality, Front Office, Management

Education
Endicott College   2009 — 2013
Bachelor Degree of Science, Hospitality Management

Florence University of the Arts/Apicius School of Hospitality, Corso Tintori 21   2012 — 2012

Experience
DoubleTree by Hilton  March 2015 - Present
Dillards  September 2014 - March 2015
Bath & Body Works  February 2013 - May 2014
Starwood Hotels & Resorts Worldwide, Inc.   November 2012 - February 2013
InterContinental Hotels Group  July 2012 - October 2012
Crowne Plaza Hotel   November 2011 - May 2012
TGI Fridays  April 2011 - November 2011
Hilton Hotel  April 2010 - November 2010
TownePlace Suites   February 2008 - April 2009

Skills
Guest Satisfaction, Cost Management, Revenue Management, Front Office, Hospitality Management, Rooms Division, Hospitality, Food & Beverage, Hotels, Hospitality Industry, Yield Management, Hotel Management, Micros, Banquets, Catering, Restaurant Management, Restaurants, Revenue Analysis, Customer Satisfaction, Team Building, Management, Training, Customer Service, Resorts, Sales, MICROS

Education
Hiram College   2004 — 2008
BA, Communication

Experience
Club Med  May 2014 - Present
Voyages FCNQ   May 2012 - May 2014
Crowne Plaza Hotel   September 2011 - June 2012
Holiday Inn Montreal Airport   May 2005 - September 2011

Skills
Hospitality Management, Hotel Management, Hotels, Tourism, Front Office, Hospitality Industry, Hospitality

Education
NHC   2003 — 2006

Concordia University   1999 — 2006
Human Relations, Philosophy

Experience
Salesforce  April 2015 - Present
Cisco Systems  March 2011 - December 2014
FreemanXP  October 2011 - March 2012
One World Partners - A Division of BCD Meetings & Incentives, LLC   January 2010 - June 2010
George P Johnson  2006 - 2009
George P Johnson  2004 - 2006
Conference Planners / George P Johnson   2002 - 2004
Conference Planners  2000 - 2002
Conference Planners  1998 - 2000
Crowne Plaza Hotel   1996 - 1997

Skills
Account Management, Budgets, Corporate Events, Event Management, Event Planning, Management, Marketing, Meeting Planning, Program Management, Project Management, Trade Shows, Sales, Marketing Strategy, Training, Salesforce.com, Vendor Management, Organization, Negotiation, Strategic Planning

Education
University of California, Santa Barbara   1992 — 1993

De Anza College   1990 — 1991
AA, Liberal Arts

Presentation High School

Presentation High School

Experience
Main Event Entertainment  April 2015 - Present
Pretend City Children's Museum  May 2011 - February 2015
TEAM 90 Soccer Academy   April 2011 - 2014
ISES Orange County Chapter   June 2011 - May 2012
Pretend City Children's Museum  May 2011 - May 2012
Crowne Plaza Hotel   October 2004 - March 2011
HSMAI LA Chapter   2010 - 2010
Hilton Anaheim  2008 - 2008

Skills
Event Management, Event Planning, Leadership, Fundraising, Creative Direction, Hospitality, Facebook, Public Relations, Hospitality Industry, Sales, Trade Shows, Hotels, Social Media Marketing, Tourism, Sponsorship, Social Media, Marketing Communications

Education
California State University-Fullerton

Experience
Le-Vel  January 2015 - Present
Sterling Sales, LLC   January 2011 - Present
Advanced Flooring Solutions, Inc   December 2012 - March 2015
California Closets  March 2007 - December 2009
Mary Kay, Inc  March 2000 - January 2008
InnVentures Inc   January 2004 - April 2005
Maritz McGettigan  August 2000 - December 2003
Crowne Plaza Hotel   March 1998 - August 2000
Red Lion Hotels  August 1995 - March 1998

Skills
New Business Development, Account Management, Sales, Marketing, Team Building, Contract Negotiation, B2B, Event Planning, Small Business, Negotiation, Customer Service, Sales Operations, Management, Training, Project Planning, Recruiting, Marketing Strategy, Event Management, Management Consulting, Sales Management, Construction, Forecasting, Retail

Education
George Fox University   1990 — 1994
B.A, Business & Economics

Experience
Capital One Bank  June 2010 - Present
Capital One Bank  January 2010 - December 2012
IBC Bank  January 2007 - January 2010
Crowne Plaza Hotel   January 2006 - January 2007
Bank of America  January 2005 - January 2006
Holiday Inn South Hotel   January 1998 - January 2005
Washington Mutual  January 2002 - January 2004
Wells Fargo Bank  January 2000 - January 2002

Skills
Retail Banking, Credit, Banking, Loans, Consumer Lending, Customer Service, Team Development, New Business Development, Sales, Job Coaching, Sourcing New Business, Setting up new..., Financial Services, Auditing, Regulatory Compliance, Budgets, Business Development, Coaching, Customer Satisfaction, Sales Management, Small Business Lending

Education
Concordia University
B.A, Business Administration

Martin High School
High School Diploma

Experience
Sheraton  June 2014 - Present
The Jogging Concierge Blog   August 2010 - Present
Tillingers Concierge  January 2013 - March 2014
Fairmont Copley Plaza  September 2010 - January 2013
InterContinental Hotels Group  April 2009 - September 2010
Crowne Plaza Hotel   March 2008 - October 2008
The Charles Hotel  June 2007 - February 2008
The Charles Hotel  July 2006 - June 2007
Fairmont Copley Plaza  September 2005 - December 2005
Harborside Hotel and Marina   May 2004 - August 2004

Skills
Hotels, Catering, Hospitality, Tourism, Concierge Services, Hospitality Industry, Baking, Event Management, Food & Beverage, Customer Engagement, Running, Time Management, Hospitality Management, Blogging, Front Office, MICROS, Event Planning, Customer Service, Hotel Management

Education
Endicott College   2002 — 2006
Bachelor of Science, Hospitality and Tourism Administration

Nipmuc Regional High School   1998 — 2002
Diploma

Experience
Pinecrest Academy of Nevada   August 2015 - Present
Private  July 2014 - Present
Crowne Plaza Hotel   March 2012 - July 2014
SAVECO   March 2011 - February 2012
City Centre Kuwait   July 2004 - May 2011
US Army  February 1984 - July 2004

Skills
Human Resources, Training, Employee Relations, Leadership, Employee Engagement, Personnel Management, Strategic Planning, Leadership Development, HR Policies, Hiring, Management, Hospitality, Recruiting, Conflict Resolution, Performance Management, Team Building, Strategic HR, Succession Planning, HR Consulting, Performance Appraisal, Employee Training, Business Strategy, Sales, International Sales, Behavioral Interviewing, Coaching, Teamwork, Job Descriptions, Talent Management, Deferred Compensation, Technical Recruiting, New Hire Orientations, Change Management, Talent Acquisition, Time Management, Temporary Placement, Property Management..., Interviews, Payroll, Business Development, Onboarding, Employer Branding, Employee Benefits, Organizational..., Workforce Planning, HRIS, Learning and Development, Budget Setting, Cost Management, Mentoring

Education
Colorado Technical University   2014 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.92

American Hotel and Lodging Educational Institute   2012 — 2013
Hospitality Human Resources Certification, Hotel/Motel Administration/Management, 80

University of Liverpool   2008 — 2011
Post Graduate Diploma, Business (General), 3.0

Advanced Noncomissioned Officer Course   1998 — 1998
Certificate, Personnel Management, 3.6

Georgia Military College-Augusta Campus   1992 — 1993
College courses, General, 3.4

City Colleges of Chicago   1986 — 1987
General, Business, 3.2

Experience
Crowne Plaza Hotel   July 2015 - Present
hellosmile  May 2014 - July 2015
hellosmile Practice Management Group   April 2013 - May 2014

Skills
Customer Service, Teamwork, Time Management, Microsoft Office, Hospitality, English, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Event Planning, Event Management, Hospitality Management, Hotels, Hospitality Industry, Restaurants, Healthcare

Education
CUNY New York City College of Technology   2013 — 2015
Bachelor of Arts (BA), Hospitality Administration/Management

Laguardia Community College   2010 — 2013
Associate's degree, Travel tourism hospitality

Experience
City of Cincinnati  April 2011 - Present
Musician  January 1998 - Present
Corryville Catholic School   August 2010 - April 2011
Wynn Center of Excellence   April 2005 - April 2011
Musical Arts Center   February 2000 - April 2011
Crowne Plaza Hotel   April 2001 - December 2005
Cincinnati Christian University  January 2002 - June 2005
Mutual Mortgage Corp   2000 - 2002
Dallas School of Music   September 1998 - February 2000

Skills
Music, Guitar, Band, Jazz, Classical, Bass, Bass Guitar, Musicians, Teaching, Bands, Music Education, Recording, Music Theory, Composition, Singing, Writing, Public Speaking, Employee Training, police dispatching, Public Safety, Training

Education
Bowling Green State University   1996 — 1998
MM Ed, Music Education

The University of Akron   1991 — 1996
Bachelor's Degree, Music

Walnut Hills High School   1987 — 1991

Experience
MasTec  August 2014 - Present
Mastec Network Solutions  July 2013 - June 2014
Nsoro  January 2011 - July 2013
Crowne Plaza Hotel   August 2007 - August 2010

Skills
Vendor Management, Project Planning, Telecommunications, Program Management, LTE, Project Coordination, Project Management, Team Leadership, Wireless, UMTS, Management, Process Scheduler, PMP, Microsoft Project, Customer Service, Leadership, Microsoft Office

Education
Georgia Southern University   2003 — 2005
Business Administration and Management, General

Georgia Southern University   2003 — 2005

Experience
Holiday Inn Express  October 2012 - Present
Crowne Plaza Hotel   August 2009 - September 2012
Catawba Island Club  June 2008 - September 2008
London Hilton on Park Lane  January 2006 - March 2006

Education
Hocking College   2006 — 2008
Hospitality Administration/Management

Wright State University   2005 — 2006
Early Childhood Education and Teaching

Experience
Global Travel International & Tourism   Regional Director of Sales & Marketing....Southern HostMay 2013 - 2014
Hilton Hotels Worldwide  2011 - 2012
Marriott International  March 2000 - June 2011
Crowne Plaza Hotel   January 1999 - March 2000

Skills
Revenue Analysis, Master Negotiator, Expert Closer, Forecasting, Account Management, Salesforce Training, Cross-functional Team..., Hospitality Management, Leadership Development, Customer Satisfaction, Direct Sales, Recruiting, Pricing, Income Statement, Inventory Management, Hotel Management, Yield Management, Social Media, Pre-opening, Profitable Budget..., S.M.A.R.T. Action Plan..., CRM, Sales Presentations, Meeting Planning, Hotels, Sales, Management, OnQ, Budgets, Leadership, Negotiation, Process Scheduler, Strategic Planning, Team Building, Contract Negotiation, Customer Service, E-commerce, Competitive Analysis, Sales Management, Tourism, Training, Catering, Human Resources, Public Relations, Banquets, Resorts, Front Office, Customer Retention, Time Management, Food & Beverage

Education
Grambling State University   2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Marketing (Sales), 3.1 Grade Point Average (GPA)

Centenary College of Louisiana
Certificate of Completion, Dale Carnegie Negotiations & Closing Course

Experience
Crowne Plaza Hotel   February 2001 - Present

Skills
Hotels, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Employee Relations, Accounting, Payroll, Customer Service, Customer Satisfaction, Journal Entries, Accounts Receivable, Accounts Payable, QuickBooks, Micros, PeopleSoft, Human Resources, Income Statement, Opera, OnQ, Property Management..., Front Office, P&L

Education
Greenville Technical College

Experience
Delaware North Companies  September 2012 - Present
Comics Unlimited   July 1996 - Present
Knott's Berry Farm  May 2010 - September 2012
Crowne Plaza Hotel   May 2003 - May 2010

Skills
Purchase Management, Operations Management, Food Safety, Food & Beverage, Cooking, Supplier Negotiation, Visual Merchandising, Computer Proficiency, Merchandise Planning, PowerPoint, Communication Skills, Selling Skills, Food Service, Retail, Team Building, Team Leadership, Bakery, Banquets, cake designing, Event Management, Wine

Education
Cypress College   2002 — 2006
Associate of Science (A.S.), Culinary Arts

Cerritos College
AS Culinary Arts

Experience
Minado Restaurant   July 2007 - Present
Crowne Plaza Hotel   May 2004 - June 2008
Whole Foods Market  February 2005 - June 2006

Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Teaching, Windows, English, Research, Outlook, Sales, Spanish, Food & Beverage, Time Management

Education
Boston University   2011 — 2013
Bachelor's degree, Business Management

Massachusetts Bay Community College   2010 — 2011
Associate's degree, General Studies in Science

Boston University   2008 — 2010
Certificate, Portuguese-English Community, Legal, and Medical Interpreting

Experience
Four Points by Sheraton  November 2013 - August 2014
Hotel Indigo  April 2013 - October 2013
Hilton Garden Inn  November 2009 - April 2013
Bradley Hotel   June 2009 - December 2009
Fairfield Inn by Marriott/Times Square   November 2008 - June 2009
Crowne Plaza Hotel   July 2007 - August 2008
Accommodations Plus International  June 2006 - July 2007
ARAMARK  September 2005 - March 2006
Millennium & Copthorne Hotels  September 2004 - September 2005
Fairfield Inn by Marriott  July 2002 - May 2004

Skills
Yield Management, Labor Relations, Organizational..., Short Sales, Boutique Hotels, P&L Analysis, Hotels, Hotel Management, Restaurants, Pre-opening, Catering, Luxury, Hospitality, Rooms Division, Training, Opening Hotels, Food & Beverage, Contract Negotiation, Front Office, Customer Satisfaction, Leadership, Revenue Analysis, Sales, OnQ, Hospitality Industry, Hospitality Management, Banquets, Customer Service, Property Management..., Resorts, Management

Education
New York Institute of Technology   2004 — 2006
Bachelors Degree, Business Management, Hotel Management, Labor Relations

Johnson & Wales University   1998 — 2000
Associates Degree, Baking & Pastry Arts

Experience
Special D Events  February 2013 - Present
Crowne Plaza Hotel   January 2013 - February 2013
Famous Footwear  May 2012 - January 2013
Hilton Head Marriott Resort and Spa  May 2011 - August 2011
Telgian Corporation  May 2008 - August 2008
Palace of Auburn Hills  May 2008 - August 2008

Skills
Event Management..., Event Management, Event Planning, Hospitality, Social Media, Sales, Social Media Marketing, Customer Service, Microsoft Office, Meeting Planning, Public Relations, Management, Facebook, Time Management, Budgets, Trade Shows

Education
Central Michigan University   2008 — 2012
Business Management, Hospitality Management, Event Management

Clarkston High School   2004 — 2008

Everest Academy   1995 — 2003

Experience
Bauer's Intelligent Transportation  January 2015 - Present
La Piñata Mexican Restaurant and Tequila Bar   January 2014 - December 2014
Hotel Durant  April 2012 - September 2013
Crowne Plaza Hotel   August 2011 - April 2012
MARIE CALENDARS  July 2006 - June 2011
Holiday Inn Hotel & Suites  March 2007 - September 2009

Skills
Customer Service, Telephone Skills, Time Management, Administrative..., Hotels, Customer Satisfaction, Accounting, Front Office, Restaurants, MICROS, Bilingual, Multitasking Skills, Communication Skills, Benefits Administration, Workers Compensation, Microsoft Excel, Payroll, Organizational Skills, Teamwork Capacity, Initiative, Communication...

Education
Chabot College
Associate's degree, Nurse Midwife/Nursing Midwifery

Diablo Valley College
Associate's degree, General Education

Mount Diablo High School
High School Diploma

Experience
Sysco Food Services of Hamtpon Roads   November 2007 - Present
Crowne Plaza Hotel   October 2006 - November 2007

Education
East Carolina University   1999 — 2003
BS, Marketing

East Carolina University - College of Business   1999 — 2003

Experience
Destination Hotels & Resorts  August 2007 - January 2015
Destination Hotels & Resorts  2001 - 2007
Westin Stonebriar Resort  2000 - 2001
Crowne Plaza Hotel   1998 - 2000
Sheraton City Centre   1991 - 1998
Stouffer Center Plaza Hotel   1987 - 1991
Stouffer Nashville Hotel   1987 - 1991

Skills
Resorts, Hotels, Revenue Analysis, Hospitality, Food & Beverage, Hospitality Management, Hospitality Industry, Yield Management, Training, Pre-opening, Hotel Management, Customer Satisfaction, Marketing, Customer Service, Tourism, Leadership, Sales, Front Office, Meeting Planning, Restaurants, Leisure, Catering, Banquets, Luxury, Menu Development, Trade Shows, Hiring, Restaurant Management, P&L, Event Management, Culinary Skills, Corporate Events, Event Planning, Budgets, Wine, Food, Revenue Forecasting, Online Travel, Guest Service Management, Property Management..., Food Service, Cost Control, Process Scheduler, Golf, Forecasting, Opening Hotels, OnQ, Convention Services, Rooms Division, Leisure Travel

Education
Florida State University - College of Business

Experience
M.H. Stallman Co.   June 2014 - Present
Saltsman's Hotel   March 2005 - Present
Masi's Body Shop   January 2013 - June 2014
Dunkin' Donuts  August 2011 - January 2013
Dunkin' Donuts  August 2011 - January 2013
Crowne Plaza Hotel   July 2007 - January 2008

Skills
Hospitality, Restaurants, Food & Beverage, Food Service, Restaurant Management, Food Safety, Food, Menu Development, Catering, Fine Dining, Hospitality Management, Cooking, Hospitality Industry, Front Office, Customer Service

Education
Rensselaer Polytechnic Institute   2004 — 2005
Bachelor of Science (BS), Electronic Media, Arts, & Communication

Fulton-Montgomery Community College   2001 — 2003
Associate of Arts and Sciences (AAS), Multimedia Technologies

Experience
Sage Hospitality Resources  April 2012 - Present
Self Employed  August 2009 - 2012
Millennium Hotels   May 2008 - July 2009
Kor Hotel Group  2002 - 2007
Starwood Hotels & Resorts Worldwide, Inc.   April 2000 - October 2002
Ian Schrager Company  June 1997 - April 2000
SoHo Grand Hotel  February 1996 - June 1997
Crowne Plaza Hotel   March 1995 - February 1996
Macklowe Hotel   November 1993 - March 1995
Vista Hotel/Hilton International   June 1990 - May 1993

Skills
Hotels, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality

Education
Bergen Community College
Hospitality

William Paterson University of New Jersey
Business

Experience
Beckering Construction   November 2013 - Present
Woodward, Inc.   May 2011 - May 2013
8 North Staffing   June 2008 - October 2008
Pipp Mobile Storage   September 2006 - March 2008
Lincoln Brick & Stone   June 2005 - August 2006
Rutgers & Mackraz, PLC   August 2002 - September 2003
Crowne Plaza Hotel   January 2000 - March 2002

Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Team Building, Customer Satisfaction, Travel Arrangements, Events Coordination, Payroll, General Administrative..., Expense Reports, Access, High Level Of..., File Management, Executive..., Meeting Scheduling, Business Correspondence, Human Resources, Telephone Skills, Event Planning, Calendars, Process Improvement, Visio, Receptionist Duties, Concur, Executive Support, Clerical Work, Switchboard Operator, Transcription, Calendar Planning, Administrative Office..., Telephone Reception, Mail Merge, Ordering Office Supplies, Executive Administrative, Internet Explorer, Heavy Calendaring, Office Support, General Correspondence, Spreadsheets, Office Management, Data Entry, Lotus Notes, Office Equipment

Education
Davenport University   2001 — 2005
Bachelor of Science (BS), Paralegal

Experience
Doggieville Daycare and Recreation Facility   November 2011 - Present
OUR PACK   2005 - Present
2004 Bikram Yoga College of India   February 2004 - Present
BON APETIT @ YAHOO   April 2007 - April 2009
Humane Society 4   April 2006 - April 2007
2004 Animal Behavior College   December 2003 - March 2005
San Jose Marriott Hotel   March 2003 - September 2003
Crowne Plaza Hotel   September 2002 - April 2003
Hyatt Hotels Corporation  January 1997 - September 2002

Education
California State Polytechnic University-Pomona   1990 — 1996
Bachelor of Arts, Hotel and Restaurant Management

Experience
White plains Hotel, AKA Esplanade   October 2010 - Present
The Marmara Manhattan  October 2009 - October 2010
Tarrytown House Estate & Conf.Center   December 2004 - January 2009
The Royal Regency Hotel & Banquet Facility   January 2001 - November 2004
Crowne Plaza Hotel   February 1998 - November 1999

Skills
Microsoft, iPod, Front Office, Accounting, Payroll, Accounts Receivable, Accounts Payable, QuickBooks, Hospitality Industry, Customer Service, Rooms Division, Management, Revenue Analysis

Education
Florida Technical College   2008 — 2011
Bachelor of science, Accounting

Monroe College   2003 — 2005
Associate, Accounting

Experience
Holiday Inn Express & Suites  November 2009 - October 2012
Holiday Inn Hotel & Suites  September 2008 - September 2009
Crowne Plaza Hotel   June 2007 - January 2008

Skills
Hospitality Industry, Front Office, Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Customer Service, Banquets, Receptionist Duties, Payroll Processing, Timekeeping, Budget Monitoring

Education
Roosevelt University   2015 — 2015
Bachelor of Arts (B.A.), General Studies

College of Lake County   2011 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Crowne Plaza Hotel   March 2013 - Present
Crestwood High School  October 2011 - April 2013
Hampton Inn  August 2012 - March 2013
Safe & Reliable Transportation, Inc   September 2009 - October 2012
The Council of the City of New York   April 2008 - September 2008
New York City Board of Elections  April 2007 - February 2008
Capital District Sports, Inc  June 2004 - March 2006

Skills
Corporate Law, Management, Legal Writing, Civil Litigation, Human Resources, Legal Research, Westlaw, Public Speaking, Coaching, Legal Documents, Employee Training, Rooms Division, Employee Relations, Research, Hospitality, Microsoft Office, Sales, Opera, Property Management...

Education
New York Law School   2006 — 2009
Juris Doctorate Degree, Law

Hamilton College   2000 — 2004
Bachelor of Arts Degree, Economics

Experience
Remington medical resort   May 2010 - Present
Remington Medical Resort   May 2010 - Present
Crowne Plaza Hotel   May 2008 - May 2010
Fallas Paredes  January 2007 - January 2008
Dollar General  January 2006 - January 2007
XLC Personnel Services  January 2003 - January 2006
Factory 2-U  January 2001 - January 2002
Pier 1 Imports  January 2000 - January 2001

Skills
Transportation, Retail manager, Restaurant manager, Hotel and hospitality, Manufacturing supervisor

Education
Booker T Washington Senior High School   1981 — 1983
D.E.C.A.

Delgado Community College
Electronics

Delgado Community College
Associate Degree, Electronics

Experience
Lifespan  January 2014 - Present
Alliance ENT & Audiology   October 2013 - January 2014
Kelly Services  March 2013 - October 2013
Dr. Pass & Bertherman   December 2010 - March 2013
Shapeup Inc.  June 2013 - 2013
Crowne Plaza Hotel   June 2000 - January 2009

Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Front Office, Pre-opening, Banquets, Restaurants, Catering

Education
Community College of Rhode Island

Experience
VSP Vision Care  February 2014 - Present
VSP Vision Care  May 2012 - January 2014
VSP  March 2011 - May 2012
VSP  September 2001 - August 2003
Cadence Design Systems  November 2000 - March 2001
Cadence Design Systems  May 1999 - November 2000
Crowne Plaza  September 1998 - May 1999
CROWNE PLAZA HOTEL   November 1997 - August 1998

Skills
Sales Operations, Account Management, Sales, Salesforce.com, Selling, Health Insurance, Employee Benefits, Management, Insurance, Direct Sales, Proposal Writing, Sales Process, CRM, Cold Calling, Lead Generation, Brokers, Customer Service

Education
California State University-Chico   1993 — 1996
Bachelor of Science, Hotel Management

Experience
Middlesex Savings Bank  April 2014 - Present
Wayside Youth and Family Support Network  June 2011 - April 2014
Framingham Patch   November 2010 - May 2011
Framingham Public Access Television   October 2010 - May 2011
Bed and Breakfast Associates   September 2008 - October 2009
Sherborn Inn  December 2001 - July 2008
Crowne Plaza Hotel   September 1997 - December 2001
Thackeray's Table and Tap   September 1994 - September 1998

Skills
Employee Relations, Training, Customer Service, Recruiting, Performance Management, Leadership, Human Resources, Management, Sales, Payroll, Time Management, Leadership Development, Deferred Compensation, Organizational..., Administration, HRIS, Nonprofits

Education
Framingham State University   2010 — 2014
Master of Arts (MA), Human Resources

Framingham State College   2009 — 2010
2010Graduate Certificate, Human Resources Management

Bryant University   1988 — 1992
Bachelor of Science, Business Administration, marketing major

Experience
Compass group/Morrison healthcare/Central Table   September 2014 - Present
Crowne Plaza Hotel   April 2012 - August 2014
Glen Echo Country Club  April 2011 - April 2012
Kacar Corporation   2009 - 2010
Bistro Alexander / Mario's Euro Cafe   May 2007 - December 2009
Saint Louis Country Club   2000 - 2007

Skills
Restaurant Management, Menu Development, Banquets, Food & Beverage, Catering, Restaurants, Hospitality Management, Food Service, Wine, Menu Design, Guest Satisfaction, Hospitality Industry, Micros, Hotels, Staff Training, P&L, Food Safety, Cost Control, Hiring, Special Events, Profit, Inventory Management, Purchasing, Weddings, Event Management, Scheduling, Budgeting, Operations Management, Pre-opening, Team Building, Event Planning, Corporate Events, Promotions, Hotel Management, P&L Management, Forecasting, Vendor Relations, Employee Relations, Customer Relations, Fine Dining, Customer Service, Marketing Strategy, Revenue Analysis, Sales, Food, Hospitality, Social Networking

Education
Griffith College Dublin

Experience
ABN AMRO Mortgage Group  March 2001 - November 2007
Crowne Plaza Hotel   July 1995 - October 2000
Livonia Marriott   May 1993 - July 1995
Family Buggy Restaurant   February 1988 - May 1993

Education
Henry Ford Community College   1989 — 1992
Associates, Hospitality

Henry Ford Community College
Associates Degree, Science; Culinary Arts

Experience
Crowne Plaza Hotel   January 2003 - August 2009
Villa Hotel   January 1991 - January 2003

Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Front Office, Pre-opening, Restaurants, Micros, Revenue Analysis, Rooms Division, Tourism, Yield Management, Restaurant Management, MICROS

Education
City College of San Francisco

Experience
Johnson & Wales University  February 2014 - Present
Johnson & Wales University  May 2010 - Present
Chelos   May 2009 - May 2010
Crowne Plaza Hotel   April 2008 - September 2008

Skills
Data Entry, Student Affairs, Time Management, Phone Etiquette, Customer Service, PowerPoint, Cooking, Cashiering, Telephone Skills, Filing, Outlook, Facebook, Critical Thinking, Cpr Certified, Administrative...

Education
Johnson and Wales University   2012 — 2013
Master of Science (M.S.), Criminal Justice Management

Johnson and Wales University   2010 — 2012
Bachelor's degree, Criminal Justice

Iona College   2008 — 2010

Experience
Creative Risk Solutions   June 2015 - Present
BAYADA Home Health Care  January 2015 - April 2015
Cedar Rapids Claims Association   December 2012 - December 2014
United Fire Group  October 2007 - December 2014
Crowne Plaza Hotel   March 2008 - March 2011
Diamond Dave's Taco Company Restaurant and Bar   2003 - 2007
Diehl Law Office   May 2005 - August 2006
Jackowski and Graves Law Office   January 2005 - August 2005
Creative Community Options   1999 - 2005
Original Joe's Restaurant   1998 - 2005

Skills
Coordinating Events, Legal Assistance, Project Management, Corporate Fundraising, Highly Analytical, Legal Research, Public Speaking, Public Relations, Corporate Communications, Proofreading, Interviewing, Team Leadership, Attention To Detail, multitasker, Customer Service, Meeting Deadlines, Contract Negotiations, Investigations, Account Management, Claims Resolution, Time Management, Group Presentations, Business Correspondence, Cost Containment, Microsoft Office, WordPerfect, Microsoft Works, Excel, PowerPoint, Online Research, LexisNexis, ImageRight, MIS/ACS, Access, 80 WPM, Workers Compensation

Education
University of Iowa   2003 — 2007
BA, Psychology, sociology

Des Moines Area Community College   2004 — 2005
Legal Assistant Degree, General

Experience
Hotel Grand Plaza Montreal   2008 - 2010
Crowne Plaza Hotel   1997 - 2010
Doubletree Hotel  2006 - 2008

Skills
Hospitality Management, Inventory Management, Employee Management, Pricing, Social Media Marketing, Hospitality, Purchasing, Operations Management, Hospitality Industry, Hotels, Retail, Budgets, Forecasting, Recruiting, Sales, Customer Service, Hotel Management, Negotiation, Pre-opening, Strategic Planning, Trade Shows, Sales Management, Contract Negotiation, Merchandising

Education
George Brown College   1994 — 1997
B.A., Administration

Experience
CBRE  August 2014 - Present
CBRE  March 2009 - Present
Uspower gen   February 2006 - March 2009
Crowne Plaza Hotel   February 2003 - February 2007

Skills
Facilities Management, Preventive Maintenance, Maintenance Management, HVAC, Electrical Maintenance, Boilers, UPS, Data Center, Building Automation, Troubleshooting, Microsoft Office, Process Improvement, Facilities Operations, Power Plants, Building Management..., Cooling Towers, Vendor Management, Building Maintenance, Training, Refrigeration, Electricity, UPS systems, Construction Management, Automation, Fire Alarm, Subcontracting, Pumps, Ventilation, Energy Management, Contract Management, Maintenance & Repair, Construction, Generators, UPS Systems, Switchgear

Education
Apex Technical School   1995 — 1997
HVAC

Jamaica high school   1990 — 1994

Experience
Crowne Plaza Hotel   2013 - Present
Lynnwood Bowl And Skate   2008 - 2013

Skills
Social Media, Customer Service, Hospitality, Management, Food & Beverage, Event Management, Event Planning, Social Networking, Restaurants

Education
California State University-Fullerton
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Payless ShoeSource  August 2012 - Present
Pnc Bank  August 2011 - July 2012
Crowne Plaza Hotel   April 2011 - June 2011
New York and Company  July 2008 - July 2010
Community College of Philadelphia  January 2006 - May 2008

Skills
Customer Service, Money Handling, Reliable, Upbeat Personality, Strong work ethic, Always Willing to Learn, Willing to Go the Extra...

Education
Community College of Philadelphia   2006 — 2008
N/A, Paralegal Studies

George Washington High School   2004 — 2005
Diploma

Experience
Judy Farmers Agency   July 2015 - Present
Crowne Plaza Hotel   June 2015 - August 2015
Champion Schools   November 2013 - July 2015
Sunshine health care center   2011 - 2014
China gourmet   November 2010 - June 2011

Skills
Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Time Management, Organizational..., Teaching, Communication, Scheduling

Education
San Jose State University   2014 — 2016
Bachelor of Business Administration (B.B.A.), Accounting

De Anza College   2012 — 2014
Associate of Arts (AA), Business Computer Information System