Cruise Holidays
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Cruise Holidays Employees
National Cred-a-Chek June 2015 - Present
SoftSurg March 2014 - Present
Walgreens September 2013 - June 2015
Blackstone Golf Club August 2011 - September 2013
Cruise Holidays March 2006 - June 2011
Skills
Web Development, PHP, Object Oriented Design, MySQL, JavaScript, jQuery, CodeIgniter, Bootstrap, CSS, HTML 5, CCNA, VPN, Ubuntu, BMC Remedy, Windows, Microsoft Office
Education
University of Iowa 1995 — 1997
Cruise and Travel Specialists OwnerCruise Holidays of PortlandAugust 2002 - Present
Cruise Holidays of Portland April 2002 - Present
Cruise Holidays 2002 - Present
Cruise Holidays 2002 - 2009
Prudential Property and Casualty Insurance January 1981 - August 1991
Skills
Tourism, Tour Operators, Business Travel, Honeymoons, Online Travel, Destination Marketing, Management, Sustainable Tourism, Hospitality, Google Groups, Hotels, Luxury, Family Reunions, River Cruises, Leisure, Cruises, Leisure Travel, Travel Management, Travel Planning, Vacation, Leadership, Customer Service
Education
East Carolina University 1972 — 1976
BS, Parks and Recreation Administration
Cruise 4 U Cruise Vacations January 2010 - Present
Cruise Holidays January 2006 - February 2011
Skills
Vacation, Cruises, Leisure Travel, Disney, Resorts, Honeymoons, Travel Management, Carnival, Tour Operators, Leisure, Cruise Lines
Education
Kansas State University 1980 — 1981
Baxter International Inc. February 2014 - Present
Baxter Healthcare April 2012 - February 2014
Baxter Healthcare November 2009 - April 2012
Invitrogen April 2009 - November 2009
CRUISE HOLIDAYS October 2005 - November 2009
Abbott Laboratories/Abbott Diagnostics Division February 2004 - July 2005
Abbott Laboratories May 2002 - February 2004
Abbott Laboratories April 2001 - May 2002
Abbott Laboratories July 1999 - April 2001
Skills
Design Control, CAPA, Change Control, Measurement Systems, Project Management, Laboratory..., Compliance, DMR (Device Master..., Process and Test Method..., Quality Systems, Management Control, Regulatory Submissions, Pharmaceutical Industry, Medical Devices, Triathlon, Cycling, Metrics, Metric Development, Metrics Definition, Quality System..., Quality System, GMP, FDA, R&D, Quality Assurance, V&V, Laboratory, Testing, ISO 13485, Trackwise, Regulatory Affairs, Validation, Software Documentation, GxP, 21 CFR, Sop, 21 CFR Part 11, Continuous Improvement, Quality Management, Six Sigma, Process Improvement, Cross-functional Team..., TrackWise
Education
Mississippi State University 1994 — 1998
B.S.
Purdue University 1998 — 1999
Holland America January 2008 - Present
Cruise Holidays Portland 2005 - 2008
Princess Cruise Line January 1998 - January 2004
Cruise Holidays January 1990 - January 1995
Education
Oregon State University 1983 — 1987
Bachelor's degree, Communications
Johnson & Wales University
Management/Communications
Oregon State University
B.S, Communications
University of London
Cruises & Tours Unlimited November 2009 - Present
Cruise Holidays February 2000 - November 2009
Skills
Leisure Travel, Cruises, Tourism, Vacation, Travel Management, Adventure Travel, Tour Operators, Hotels, Incentive Travel, Honeymoons, Leisure, Business Travel, Travel Planning, Event Management, Hospitality
Education
Mississippi State University 1978 — 1983
Masters Degree, Counseling
Mississippi State University 1977 — 1983
Mississippi State University
Bachelors Degree, Public Relations
Virginia Commonwealth University
Land Rover Jaguar April 2010 - July 2012
Swarovski December 2007 - February 2010
Town & Country Travel September 2004 - May 2007
Cruise Holidays April 2003 - September 2004
BTI Americas on Site at 3Com Corp April 1997 - April 1998
Mansour Travel Company February 1995 - March 1997
Carlson Wagonlit Travel on site at Paramount Pictures October 1994 - July 1995
Mansour Travel Company July 1992 - February 1994
Skills
Retail, Sales, Customer Service, Sales Management, Event Management, Customer Satisfaction, Merchandising, Account Management, Travel Management, Event Planning, Office Administration, Microsoft Word, Microsoft Excel, Client Counseling
Education
Cheonggang Academy
Travel and Tourism Diploma
Watterson College
Diploma, Travel & Tourism
Red Ventures September 2011 - February 2014
Cruise Holidays December 2004 - January 2011
Skills
Business Travel, Corporate Events, Online Advertising, Online Marketing, Event Management, Sales, Email Marketing, Direct Marketing, Marketing Strategy, Trade Shows, Facebook, Event Planning, Marketing, Customer Service, Account Management, Training, Salesforce.com
Education
Johnson and Wales University
Bachelor of Science (BS), Travel and Tourism Management
Johnson and Wales University
Associate of Science (A.S.), Marketing
Light & Life Publishing January 2013 - Present
Connect To Buy December 2009 - January 2013
Cruise Holidays August 2005 - November 2009
Carlson Travel Franchise Group August 2002 - August 2005
Nichols Kaster & Anderson, PLLP May 1998 - January 2001
Skills
Event Planning, Social Media Marketing, Management, Marketing, Marketing Strategy, Sales, Business Analysis, Business Development, Operations Management, Program Management, Marketing Communications, Proofreading, Document Review, Magento, Drupal, Website Management, Customer Service, Leadership
Education
University of Minnesota-Twin Cities 1997 — 2002
BA, Communications
Minnesota School of Business 1998 — 1999
AAS, Paralegal
US Foods Culinary Equipment & Supplies September 2012 - Present
Aflac November 2011 - August 2012
Cruise Holidays May 2010 - January 2011
Loyalty Travel Agency January 2008 - May 2010
Carlson Leisure Travel Services September 2006 - January 2008
Carlson Leisure Group September 1997 - September 2006
Carlson Wagonlit September 1997 - September 2006
Cruise Holidays 2000 - 2006
MLT Vacation/Northwest World Vacations September 1985 - August 1997
Skills
Customer Service, Management, Leadership, Sales, Sales Operations, Change Management, CRM, Sales Management, Operations Management, Vendor Management, Competitive Analysis, Call Centers, Start-ups, Process Improvement, Account Management, Direct Sales
Education
Hennepin Technical College 1984 — 1985
Travel, Travel Industry Course
Hopkins Eisenhower High School 1975 — 1977
Cruisin' Oldies AM950 February 2010 - Present
Cruise Holidays September 1997 - Present
U S WEST 1979 - 1997
Skills
Cruises, Resorts, Marketing, Advertising, Vacation, Contract Negotiation, Weddings, Organization, Travel Management, Incentive Travel, Tourism, Leisure, Business Travel, Leisure Travel, Tour Operators, Customer Service, Marketing Strategy, Incentives, Management
Education
Regis University
BS, Business and Psychology
Cruise Holidays August 2005 - Present
Thermo Fisher Scientific 1996 - 2009
Skills
Sales Management, Sales, Travel Management, Account Management, Tourism, Salesforce.com, Marketing Strategy
Education
University of Southern California 1978 — 1980
Credential, Teacher Education
University of California, Davis 1975 — 1977
B.A., Spanish
American Society of Travel Agents September 2014 - Present
Travel Leaders Franchise Group January 2008 - Present
Cruise Holidays 2001 - 2009
Travel Leaders 1988 - 2009
Carlson Wagonlit Travel 1988 - 2008
Northwestern Business Travel 1984 - 1988
Travel Agencies 1978 - 1988
Rocori High School 1974 - 1978
Education
CLIA 2006 — 2008
ACC, Cruise Industry
The Travel Institute 2005 — 2005
CTIE, Management
The Travel Institute 1984 — 1986
CTC, Management
University of Minnesota-Twin Cities 1972 — 1974
BS, English and Speech Communication BS
Gustavus Adolphus College 1970 — 1972
English Education
Cruise Planners of Frederick December 2007 - Present
Cruise Planners 2007 - 2010
Cruise Holidays May 2004 - December 2007
Hecht's 1994 - 2003
Strawbridge 1994 - 2000
Famous Barr 1991 - 1994
Skills
Cruises, Family Reunions
Education
Indiana State University 1976 — 1981
BS, Theatre
Highland HIgh School 1972 — 1976
Twin Bridges Insurance Agency, Inc. October 2011 - Present
Allstate March 2006 - September 2011
Allstate September 2001 - February 2006
CRUISE HOLIDAYS May 1997 - August 2001
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Life Insurance, Umbrella Insurance, Sales, Underwriting, Customer Service, Workers Compensation, Professional Liability, Homeowners, Small Business, Casualty Insurance, Brokers, Marketing, Renters, Sales Management, Claims Management, Risk Management, Motorcycle
Education
Champlain College 1993 — 1997
Bachelor of Science (B.S.)
Saratoga Springs High School 1989 — 1993
Residence Inn Grand Rapids Airport November 2013 - October 2014
The Veranda House May 2013 - October 2013
Vail Resorts November 2012 - April 2013
Hotel Iroquois on the Beach May 2012 - November 2012
Cruise Holidays April 2010 - May 2012
Grand Valley State University August 2007 - April 2010
Walt Disney World February 2009 - June 2009
Mackinac State Historic Parks June 2008 - August 2008
Skills
Customer Service, Project Planning, Budget, Event Planning, Marketing, Management, Windows, Team Leadership, Budgets, Social Media, Restaurants, Retail, Email Marketing, Troubleshooting, Sales
Education
Grand Valley State University 2006 — 2011
BA, Hospitality and Tourism Management
Grand Blanc High School 2002 — 2006
Bachelor of Arts (B.A.), Hospitality and Tourism Management
Cruise Holidays June 2007 - Present
Home September 1985 - March 2006
First Union Bank 1981 - 1985
Skills
Reunions, Honeymoons, Birthdays, Couples, Vacation, Cruises, Groups, Tourism, Resorts, Fundraisers, Family Reunions, Leisure Travel, Anniversaries, Leisure, Corporate Events, Strategic Planning, Customer Service, Event Management, Google Groups, Travel Management, Hotels, Incentive Travel, Marketing Strategy, Sales Management, Team Building, Family Therapy, Management, Sales, Time Management, Online Travel, Online Marketing, Adventure Travel, Incentives, Tour Operators, Event Planning
Education
Florida State University 1979 — 1981
All World Travel 2005 - Present
Cruise Holidays 1999 - 2005
Rio Grande Travel 1994 - 1996
Skills
Legal, Medical, Administrative Support
Education
Denison University 1969 — 1973
B.A., English
American School in London 1965 — 1969
HS Diploma, General
MediKaren October 2014 - Present
Humana MarketPOINT July 2013 - August 2014
State Farm Insurance Agency January 2013 - March 2013
American Express Business Travel May 2010 - January 2013
Cruise Holidays October 2005 - March 2009
Carlson Companies, Inc. 2000 - 2005
Skills
Travel Management, Leisure, Airlines, Tourism, Incentives, Business Travel, Hotels, Sabre, Hospitality, Leisure Travel, Cruises, Resorts, Event Planning, Travel Planning, Training, Sales, Online Travel, Vacation, Travel Insurance, Ticketing, Tour Operators, Hotel Booking, Meeting Planning, Amadeus, Car Rental, Adventure Travel, Travel Technology
Education
University of Saint Thomas - School of Business 2009 — 2009
Mini MBA
Concordia University-St. Paul 2001 — 2003
BS, Human Resource Management
Holyoke High School
College Prep
Cruise Holidays September 2006 - Present
TraveLeaders June 2002 - June 2004
Fox Travel Service October 1997 - June 2002
Education
Morehead State University 1961 — 1964
Associates, Education
Cruise Holidays September 2006 - Present
Gemstar/TV Guide Int'l., Inc. 1992 - 2006
Reed Elsevier 1985 - 1992
Education
City University of New York 1972 — 1976
BA, Psychology
Cruise Holidays May 2001 - Present
iTravel 1998 - 2001
Travel and Transport 1986 - 2001
Skills
Cruises, Vacation, Honeymoons, Leisure Travel, Travel Management, Tourism, Travel Planning, Incentives, Tour Operators, Travel Agency, Incentive Travel, Business Travel, Leisure, Disney Vacations, Adventure Travel, Travel Arrangements, River Cruises, Finding Deals, Sabre, Group Travel, Escorting Tours, River cruise specialist, Alaska Group Escort, Destination Wedding..., family reunions, European Experience, Family Reunions
Education
University of Nebraska-Lincoln 1983 — 1986
BS in Parks and Recreation Management, Parks and Recreation, French
South Dakota State University 1981 — 1983
French
Millard in Omaha 1979 — 1981
Hot Springs High School 1978 — 1979
CF.B Media August 2015 - Present
Irvine Unified School District October 2014 - Present
Cruise Buzz Media October 2008 - Present
Travel Weekly October 2012 - Present
Cruiseable June 2013 - February 2015
Cadiz Collaboration May 2011 - March 2014
Cruise Buzz - Mobile April 2011 - June 2013
Cruise Holidays January 2006 - December 2010
Computer Kiosk January 1996 - December 2004
Skills
Social Media Marketing, Social Media, Social Networking, Digital Marketing, Growth Hacker, SEO, Public Relations, Blogging, Content Strategy, Digital Strategy, Facebook, Travel, Tourism, Media Relations, Brand Development, Publishing, Journalism, Twitter, Pinterest, Google+, Email Marketing, Integrated Marketing, Google Analytics, Marketing
Education
University of California, Irvine 1984 — 1989
BA
AXA Equitable May 2013 - Present
University of Maryland August 2010 - May 2013
Alpha Delta Pi Beta Phi Chapter December 2011 - December 2012
Cruise Holidays May 2012 - August 2012
GrubHub.com January 2012 - June 2012
Skills
Financial Needs Analysis, Strategic Financial..., Customer Service, Organization, Microsoft Office, PowerPoint, Microsoft Excel, Project Management
Education
University of Maryland College Park 2009 — 2013
Bachelor of Science (BS), Economics
Wells Fargo Home Mortgage June 2013 - Present
Mary Kay Inc. March 2015 - Present
Residential Design Concepts, Inc. 2000 - Present
Cruise Holidays November 2011 - February 2015
Cabarrus Regional SHRM January 2014 - December 2014
Wells Fargo (through Kelly Financial Services) September 2012 - May 2013
Cabarrus Regional Society For Human Resource Management January 2012 - December 2012
Walmart November 2006 - April 2010
Walmart July 2006 - November 2006
Skills
Employee Relations, Change Management, Employee Training, HRIS, Performance Management, Onboarding, Succession Planning, Human Resources, Workforce Planning, Employee Engagement, Union Avoidance, Benefits Administration, Employee Benefits, Talent Acquisition, HR Policies, Talent Management, New Hire Orientations, Recruiting, Organizational..., Management, Training, Personnel Management, Temporary Placement, Applicant Tracking..., FMLA, Interviews
Education
Appalachian State University 1986 — 1990
BS, Human Resources
Calvary Baptist Church School 1975 — 1986
High School Dipolma, General Studies
Cruise Holidays October 2008 - Present
National Book Warehouse 1991 - 2008
Skills
Cruises, Resorts, Tourism, Sales, Vacation, Retail, Weddings, Networking, Small Business, Event Planning, Leisure Travel, Travel Planning, Hospitality, Travel Management, Hotels, Customer Service, Social Media, Event Management, Honeymoons, Marketing, Social Networking, Tour Operators, Leadership, Team Building, Business Travel, Hospitality Industry, Entrepreneurship
Education
University of Tennessee-Knoxville 1988 — 1992
MS, Technological and Adult Education
Haslam College of Business at the University of Tennessee 1981 — 1992
MS, Education, Dance, Marketing
University of Tennessee-Knoxville 1983 — 1986
Ba, dance
Halls High School 1978 — 1981
halls high school 1978 — 1981
Bay Colony Golf Club July 2010 - Present
The Capital Grille January 2005 - July 2010
Crowne Plaza Chicago-The Silversmith 1998 - 2002
Cruise Holidays 1996 - 1998
Holland America Line / Sun Line Cruises / Dolphin Cruise Line 1991 - 1996
Skills
Hospitality, Marketing, Restaurants, Sales, Management, Hospitality Management, Hospitality Industry, Hotels, Banquets, Customer Satisfaction, Resorts, Event Management, Fine Dining, Event Planning, Customer Service, New Business Development, Leadership, Wine, Food & Beverage, Menu Development, Restaurant Management, Food Service, Food, Catering, Hotel Management, Meeting Planning, Corporate Events, Public Relations
Education
Ed Klopfer Real Estate School - Sales Associate Training 2015 — 2015
Real Estate, Licensed Sales Associate, InActive Status, Actively Interviewing Brokers
Southern Illinois University, Carbondale 1985 — 1989
BS, Speech Communication; Specialization in Public Relations, Minor: Journalism
Woodstock High School, Woodstock, IL 1981 — 1985
Omega World Travel May 2011 - Present
Travel and Transport December 1996 - April 2011
Travel and Transport January 1996 - January 2005
Travel and Transport December 1996 - April 1997
Cruise Holidays January 1995 - January 1996
American Express Travel Services January 1994 - January 1995
North American Travel School January 1990 - January 1994
Thora's/Foxfire January 1977 - January 1988
Skills
Sabre, Hotels, Hospitality Industry, Cruises, Business Travel, Travel Technology, Online Travel, Travel Management, Travel Planning, Tourism, Account Management, Leisure Travel, Revenue Analysis, Customer Satisfaction, Ticketing, Hotel Booking, Amadeus
Education
College of Southern Nevada 1976 — 1977
Highland High School 1973 — 1976
Graduated
Metropolitan Community College
General Business
Hartford Holidays October 2013 - Present
Tauck World Discovery May 2013 - August 2013
Alice Travel June 2011 - May 2013
AllAboard Cruises & Vacations August 1994 - December 2008
Cruise Holidays 1994 - 2000
Corporate Travel Services, Inc. January 1994 - June 1994
Magellan 21st Century September 1993 - December 1993
Cruise World March 1992 - August 1993
Skills
Princess Commodore..., Cunard Commodore..., Holland America Line..., Cruises, Vacation, Tourism, Resorts, Customer Service, Leisure Travel, AMResorts Master Agent, Celebrity 5 Star Agent, RCCL University..., ECC - Elite Cruise..., Sales, Entrepreneurship, Training, Leisure, Hotels, Customer Satisfaction, Travel, Advertising, Business Travel
Education
University of Bridgeport 1977 — 1981
Business Administration, Business
CLIA ACC Certifed, MCC Certified
Cruise Lines International Association, Accredited Cruise Counselor and Master Cruise Counselor, Elite Cruise Counselor, LCS
Rockwood School District September 2014 - Present
Olympiad Gymnastic Training Centers 2012 - Present
Chesterfield Fence and Deck February 2001 - Present
Chesterfield Fence and Deck Company February 2001 - October 2014
Olympiad 2012 - 2013
Denmark Travel September 2008 - November 2008
Cruise Holidays August 1997 - July 2000
Child Day Care Association December 1996 - May 1998
Randolph Co. Division of Family Services June 1994 - August 1996
Education
University of Missouri-Columbia 1988 — 1993
B.A, PSYCHOLOGY
Washington High School
Luxury Travel January 1999 - Present
Cruise Holidays April 1993 - December 2001
Eastern Airlines June 1969 - June 1974
Skills
Hotels, Cruises, Honeymoons, Weddings, Hospitality, Social Media, Social Networking, Public Relations, Tourism, Leisure Travel, Travel Management, Resorts, Revenue Analysis, Event Planning, Event Management, Online Marketing, Luxury Lifestyle, Social Media Marketing, Facebook, Marketing Strategy, Flights
Education
Boston College
BA, English
New Perspectives Life Coaching September 2006 - Present
Holiday Cruises and Tours February 1997 - Present
Cruise Holidays February 2006 - March 2009
Skills
Online Advertising, Vacation, Marketing Strategy, Leisure, Contract Negotiation, Cruises, Luxury, Hotels, Leisure Travel, Travel Planning, Marketing, Coaching, Tourism, New Business Development, Strategic Planning, Travel Management, Real Estate, Honeymoons, Hospitality Industry, Sales, Entrepreneurship, Online Travel, Nonprofits, Social Media Marketing, Corporate Events, Incentive Travel, Event Planning, Tour Operators, Social Media, Business Travel, Spa, Resorts, Leadership, Sales Management, Team Building, Customer Service, Online Marketing, Hospitality, Incentives, Adventure Travel, Event Management, Trade Shows, Hotel Booking, Meeting Planning, Revenue Analysis, Sustainable Tourism, Family Reunions, Hospitality Management, Hotel Management
Education
Duquesne University 1972 — 1976
Bachelor of Arts (B.A.), Social Psychology
International Coaches Training
Holland America Line August 2005 - Present
Cruise Holidays 2001 - 2005
Renaissance Cruises June 2000 - May 2001
Norwegian Cruise Line April 1999 - June 2000
Holland America Line 1996 - 1999
Princess Cruises 1988 - 1996
Princess Cruises 1985 - 1988
Skills
Leadership, Hotels, Leisure, Hospitality, Hospitality Industry, Tourism, Cruises, Leisure Travel, Revenue Analysis, Travel Management, Brand Awareness, Incentive Travel, Start-ups, Vacation, Incentives, Tour Operators, Sales Management, Marketing Strategy, Sales, Online Travel, Online Advertising, Marketing, Honeymoons, Travel Insurance, Account Management, Adventure Travel, Event Planning, Hotel Management, Resorts, Business Travel, Sustainable Tourism, Destination Marketing, Trade Shows, Yield Management, Meeting Planning, Hospitality Management, Sabre, Travel Planning, Travel Technology, Car Rental, Apollo, Hotel Booking, Pre-opening, Food & Beverage, Galileo, Luxury, Front Office, Tourism Management, Lodging, Amadeus
Education
Iona College
BBA, Marketing
University of Minnesota - Carlson School of Management
Executive Leadership
Cruise Holidays May 2006 - Present
Education
Northwest Christian University
Cookies by Design Urbandale November 2010 - Present
Cruise Holidays January 2006 - Present
Hormel division Diamond Crystal Brands July 1995 - November 2005
US Navy 1975 - 1987
Skills
Vacation, Sales, Marketing, Time Management, Leisure Travel, Cruises, Marketing Strategy, Event Planning, Tour Operators, Event Management, Small Business, Team Building, Charities, Marketing Communications, Project Planning, Business Travel, Entrepreneurship, Incentive Travel, Email Marketing, Travel Management, Adventure Travel, Google Groups, Social Networking, Strategic Planning, Customer Service, Volunteer Management, Tourism, Social Media, Travel Planning, Weddings, Customer Satisfaction, Radio, New Business Development, Coaching, Online Marketing, Networking, Social Media Marketing, Training, Advertising, Honeymoons
Education
Drake University 1988 — 1989
MBA
University of Iowa 1968 — 1972
BBA, Bisness Management
Heritage College December 2003 - Present
HomeSmart August 2002 - December 2013
Cruise Holidays August 1994 - December 2002
Skills
Social Media Marketing, Advertising, Account Management, Marketing, Marketing Communications, Social Media, Marketing Strategy, Sales, Online Advertising, Public Relations, Management, Lead Generation, Strategy, Direct Mail, Copywriting, Online Marketing, Email Marketing, Social Networking, Digital Marketing
Education
University of Northern Colorado 1989 — 1993
Bachelor of Science, Business, Marketing
Cruise Holidays December 2005 - December 2010
Education
Inver Hills Community College 2008 — 2011
AS, Paralegal Studies
Cruise Holidays December 2013 - Present
CruiseDeals.com March 2003 - December 2013
Skills
Travel Management, Cruises, Honeymoons, Leisure Travel, Business Travel, Hospitality, Travel Technology, Incentive Travel, Adventure Travel, Travel Planning, Cruise Lines, Galileo, Destination Marketing, Vacation, Customer Service, Tourism, Leisure, Online Travel, Tour Operators, Incentives, Hotels, Sabre, Resorts
Education
Penn State University 1969 — 1971
BA, Bachelor of Education
Aetna January 2015 - Present
EyeMed Vision Care March 2010 - November 2014
Health Net Inc April 2003 - April 2010
The Kooper Group (Arthur J. Gallagher & Co) February 2002 - April 2003
Oxford Health Plans May 2001 - February 2002
Aetna U.S. Healthcare July 1999 - May 2001
Aetna U.S. Healthcare July 1998 - July 1999
Cruise Holidays January 1991 - July 1998
Skills
New Business Development, Health Insurance, Sales, Employee Benefits, Insurance, Disability Insurance, Leadership, Direct Sales, Term Life Insurance, Training, Brokers, Managed Care, Management, Cold Calling, Marketing, Underwriting, Sales Process, Negotiation, Human Resources, Sales Presentations, Sales Operations, Benefits Administration, Customer Service, Customer Retention, Retail, Start-ups, Advertising, Coaching, Product Development, Small Business
Education
Rowan University 1985 — 1989
BS Business Mgmt., Business
Cruise Holidays 2007 - Present
Cultural Organization of Lowell 2012 - 2015
Cultural Organization of Lowell 2012 - 2015
BNI 2008 - 2015
BNI Referral Team 2008 - 2011
Lowell Festival Foundation January 1994 - August 2007
Association for Supportive Child Care September 1994 - July 1995
St Joseph Community Services October 1979 - May 1994
Chelmsford Public Schools - School Lunch Program January 1977 - October 1979
Skills
Tourism, Cruises, Vacation, Leisure Travel, Adventure Travel, Family Reunions, Travel Insurance, Travel Planning, Incentive Travel, Business Travel, Luxury, Hotels, Hospitality, Tour Operators, Event Planning, Leisure, Google Groups, Event Management, Travel Management, Honeymoons, Nonprofits, Hotel Booking, Hospitality Industry, Resorts, Incentives, Meeting Planning, Hospitality Management, Sabre, Hotel Management
Education
Rivier College 1981 — 1986
MBA, Human Resources
University of Massachusetts, Amherst 1972 — 1976
BS, Human Nutrition
Vision Travel Solutions October 2001 - Present
Goliger's TravelPlus September 1995 - October 2001
Cruise Holidays 1989 - 1995
Skills
Cruises, Meeting Planning, Tourism, Yield Management, Leisure Travel, Vacation, Business Travel, Leisure, Cruise Lines, Incentive Travel, Sabre, Honeymoons, Online Travel, Tour Operators, Travel Management
Education
Dawson College 1976 — 1980
BA, Psychology & Sociology
Baron Byng High School 1972 — 1976
Baron Byng High School 1972 — 1976
High School
Duncan's Household April 1921 - Present
Cruise Holidays March 1990 - August 2001
Skills
Cruises, Inventory Management, Customer Service, Event Planning, Hospitality Industry, Hospitality, Food, Event Management, Social Networking
Education
Foothill College 1992 — 1994
AA, Travel and tourism
Travel Leaders Group 2010 - Present
Cruise Holidays 2005 - 2010
Skills
Marketing, Travel Management, Sales Management, Management, Franchising, Sales, Hospitality Industry, Contract Negotiation, Sales Process, Account Management, New Business Development, Tourism, Hospitality, Hotels, Business Travel, Leisure Travel, Incentive Travel, Incentives, Cruises
Education
University of Minnesota-Twin Cities 1999 — 2003
Bachelor, Retail Fashion Merchandising & Business
Brooklyn Center 1997 — 1999
Cruise Holidays of Burlington November 2003 - Present
Cruise Holidays October 1992 - September 2003
Skills
Vacation, Leisure Travel, Honeymoons, Customer Service, Travel Management, Hospitality, Leisure, Hotels, Online Advertising, Social Media, Sales, Marketing
Education
Humber College 1977 — 1979
Westwood Secondary
Cruise Holidays August 2011 - Present
Cruise Holidays of Maryland/ Cruise Holidays of Annapolis October 2009 - Present
Skills
Event Planning, Customer Service, Event Management, Teaching, Public Relations, Staff Development, Microsoft Office, Marketing
Education
Frostburg State University 1992 — 1995
Bachelor's degree, Early Childhood/ Elementary Education
The Twisted Vine June 2013 - Present
Alpha Sigma Alpha National Sorority May 2012 - May 2013
Cruise Holidays January 2012 - April 2012
Hugo's Frog Bar & Fish House (Gibson's Family) May 2011 - August 2011
ArtPrize September 2010 - October 2010
Chicago Yacht Club June 2010 - August 2010
Axios Inc January 2010 - May 2010
Chicago Park District June 2006 - August 2009
Skills
Customer Service, Hospitality, Social Networking, Event Planning, Leadership, Tourism, Public Speaking, TIPS Certified, Social Media, Public Relations, Research, PowerPoint, Project Planning, Microsoft Office, Leadership Development, Event Management, Training, Recruiting, Management, Nonprofits, Fundraising, Social Media Marketing, Time Management
Education
Grand Valley State University 2008 — 2012
Bachelor of Science (BS), Hospitality and Tourism Management
Grand Valley State University 2008 — 2012
BS, Hospitality and Tourism Management; Emphasis inTravel and Tourism
Grand Valley State University 2008 — 2012
BS, hospitality
Walter Payton College Prep High School
Bachelor of Science (BS), Hospitality and Tourism Management
Detroit Medical Center September 1993 - September 2011
Xxxxxx September 1983 - September 2011
CRUISE HOLIDAYS May 2006 - May 2008
Skills
Microsoft Office, Customer Service, Windows, Outlook, Photoshop, HTML, Oncology, Cardiology, Project Management, Budget Process, Team Leadership, Cross-functional Team..., PowerPoint, New Business Development
Education
University of Detroit Mercy-Masters 1994 — 1996
Master's degree, Hospital and Health Care Facilities Administration/Management
University of Detroit Mercy 1980 — 1982
Bachelor of Science (BS), Physician Assistant