Cruises Only
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Cruises Only Employees
Employee
Years
Job
Industry
Tim Courtney, CFE Tim Courtney, CFE's Cruises Only Experience 1999 - 2001
Job Vice President of Franchise & Network Development at World Travel Holdings, Inc. & Ambassador of Veteran Affairs
Industry Leisure, Travel & Tourism
Experience
CruiseOne January 2008 - Present
Cruises Inc. 2008 - Present
WTH, Inc January 1999 - Present
CruiseOne & Cruises Inc. 2005 - 2007
Travel Sciences 2004 - 2005
NLG 2001 - 2004
Cruises Only 1999 - 2001
Skills
Sales, Business Services, Cruises, Tourism, Team Building, Strategic Planning, Vacation, Coaching, Leisure Travel, Sales Management, Training, Marketing, Franchising, Budgets, Public Relations, Cross-functional Team..., Project Management, Management, Lead Generation, Leadership, Employee Training, Honeymoons, Hospitality, Travel Management, Business Travel, Incentive Travel, Leisure, Incentives, Luxury Cruise, Tour Operators, Online Travel, Royal Caribbean, Group Cruises, Travel Planning, Travel Insurance, Sales Operations, Disney, Adventure Travel, Event Management, Trade Shows, Resorts, Online Marketing, Travel Agency, Cruise Lines, Advertising, Sales Process, Online Advertising, River Cruises, Sabre, Accredited Cruise...
Education
Hofstra University
Division Ave High School
CruiseOne January 2008 - Present
Cruises Inc. 2008 - Present
WTH, Inc January 1999 - Present
CruiseOne & Cruises Inc. 2005 - 2007
Travel Sciences 2004 - 2005
NLG 2001 - 2004
Cruises Only 1999 - 2001
Skills
Sales, Business Services, Cruises, Tourism, Team Building, Strategic Planning, Vacation, Coaching, Leisure Travel, Sales Management, Training, Marketing, Franchising, Budgets, Public Relations, Cross-functional Team..., Project Management, Management, Lead Generation, Leadership, Employee Training, Honeymoons, Hospitality, Travel Management, Business Travel, Incentive Travel, Leisure, Incentives, Luxury Cruise, Tour Operators, Online Travel, Royal Caribbean, Group Cruises, Travel Planning, Travel Insurance, Sales Operations, Disney, Adventure Travel, Event Management, Trade Shows, Resorts, Online Marketing, Travel Agency, Cruise Lines, Advertising, Sales Process, Online Advertising, River Cruises, Sabre, Accredited Cruise...
Education
Hofstra University
Division Ave High School
Lenny Kopple Lenny Kopple's Cruises Only Experience November 1990 - August 1994
Job Sales Manager at Holiday Cruises & Tours
Industry Leisure, Travel & Tourism
Experience
Holiday Cruises & Tours December 1994 - Present
Cruises Only November 1990 - August 1994
US Navy August 1977 - May 1985
Skills
Tourism, Luxury, Vacation, Cruises, Travel Management, Hotels, Hospitality, Hospitality Industry, Business Travel, Leisure Travel, Resorts, Event Planning, Adventure Travel, Leisure, Incentive Travel, Online Travel, Travel Planning, Tour Operators, Destination Marketing, Travel Technology, Yield Management, Sales, Event Management, Sales Management, Marketing Strategy, Customer Service, Marketing
Education
Florida State University 1986 — 1988
BS, International Affairs
Holiday Cruises & Tours December 1994 - Present
Cruises Only November 1990 - August 1994
US Navy August 1977 - May 1985
Skills
Tourism, Luxury, Vacation, Cruises, Travel Management, Hotels, Hospitality, Hospitality Industry, Business Travel, Leisure Travel, Resorts, Event Planning, Adventure Travel, Leisure, Incentive Travel, Online Travel, Travel Planning, Tour Operators, Destination Marketing, Travel Technology, Yield Management, Sales, Event Management, Sales Management, Marketing Strategy, Customer Service, Marketing
Education
Florida State University 1986 — 1988
BS, International Affairs
Henry Hernandez Henry Hernandez's Cruises Only Experience August 2000 - July 2004
Job Director: Customer Success at Platform28
Industry Telecommunications
Experience
Platform28 September 2014 - Present
Independent Purchasing Cooperative December 2013 - September 2014
US Gas & Electric April 2011 - September 2013
HomeServe USA May 2009 - March 2011
Mercedes-Benz of Pompano August 2007 - April 2009
UDC 2004 - 2007
Cruises Only August 2000 - July 2004
American Express June 1996 - August 2000
Certified Vacations October 1994 - June 1996
Carnival Cruise lines 1990 - 1994
Skills
Strategic Business..., P&L Management, Key Account Management..., Call Center, Customer Retention, Customer Satisfaction, Strategic Planning, Forecasting, Staff Development, Instructional Design, Key Account Management, Customer Service, Team Leadership, Coaching, Process Improvement, Training, Operations Management, Sales, Team Building, Sales Management, Change Management, Performance Management, Vendor Management, Management, Call Centers, Account Management, Strategy, Recruiting, Business Development, Leadership, Program Management, Analysis, Negotiation, Team Management, Selling, Marketing Strategy, CRM, Time Management, Sales Operations, Sales Process, Contract Negotiation, Quality Assurance, Executive Management, Cross-functional Team..., New Business Development, Business Planning, Budgets, Project Management, Mentoring
Education
Miami Dade College 1989 — 1991
AA, Business Administration
Barry University
Bachelor Of Business Management
Platform28 September 2014 - Present
Independent Purchasing Cooperative December 2013 - September 2014
US Gas & Electric April 2011 - September 2013
HomeServe USA May 2009 - March 2011
Mercedes-Benz of Pompano August 2007 - April 2009
UDC 2004 - 2007
Cruises Only August 2000 - July 2004
American Express June 1996 - August 2000
Certified Vacations October 1994 - June 1996
Carnival Cruise lines 1990 - 1994
Skills
Strategic Business..., P&L Management, Key Account Management..., Call Center, Customer Retention, Customer Satisfaction, Strategic Planning, Forecasting, Staff Development, Instructional Design, Key Account Management, Customer Service, Team Leadership, Coaching, Process Improvement, Training, Operations Management, Sales, Team Building, Sales Management, Change Management, Performance Management, Vendor Management, Management, Call Centers, Account Management, Strategy, Recruiting, Business Development, Leadership, Program Management, Analysis, Negotiation, Team Management, Selling, Marketing Strategy, CRM, Time Management, Sales Operations, Sales Process, Contract Negotiation, Quality Assurance, Executive Management, Cross-functional Team..., New Business Development, Business Planning, Budgets, Project Management, Mentoring
Education
Miami Dade College 1989 — 1991
AA, Business Administration
Barry University
Bachelor Of Business Management
Ryan Romeo Ryan Romeo's Cruises Only Experience 1995 - 2001
Job Finncial Systems Administrator at Universal American
Industry Leisure, Travel & Tourism
Experience
Universal American April 2013 - Present
Island One Resorts February 2002 - April 2013
Cruises Only 1995 - 2001
Spec's Music November 1994 - March 1995
Skills
Microsoft SQL Server, Business Analysis, SQL, Business Intelligence, SSIS, Outlook, Team Building, Agile Methodologies, XML, Integration, User Interface Design, User Experience, Resorts, Microsoft Excel, Management, Training, Customer Service, Hospitality, Project Planning, HTML, Team Leadership, Unix, Programming, Customer Satisfaction, Visual Studio, Software Documentation, Analysis, Team Management, Databases
Education
Florida State University 1989 — 1994
Bachelor's degree, Management/MIS
Universal American April 2013 - Present
Island One Resorts February 2002 - April 2013
Cruises Only 1995 - 2001
Spec's Music November 1994 - March 1995
Skills
Microsoft SQL Server, Business Analysis, SQL, Business Intelligence, SSIS, Outlook, Team Building, Agile Methodologies, XML, Integration, User Interface Design, User Experience, Resorts, Microsoft Excel, Management, Training, Customer Service, Hospitality, Project Planning, HTML, Team Leadership, Unix, Programming, Customer Satisfaction, Visual Studio, Software Documentation, Analysis, Team Management, Databases
Education
Florida State University 1989 — 1994
Bachelor's degree, Management/MIS
Dieunyte Thomas Dieunyte Thomas's Cruises Only Experience November 2005 - July 2008
Job Customer Service Representative with Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless July 2009 - Present
Cruises Only November 2005 - July 2008
Primerica January 2003 - October 2005
Fairfield Inn Marriott January 2001 - December 2002
Skills
Vendor Management, Time Management, Customer Service, Call Centers, Telephone Skills, Customer Support, Outlook, Telecommunications, Wireless, Mobile Devices, Software Documentation, Cellular Communications
Education
Lanier Technical College 2001 — 2002
Customer Service Specialist
Miami Dade College 1997 — 1999
Business
Verizon Wireless July 2009 - Present
Cruises Only November 2005 - July 2008
Primerica January 2003 - October 2005
Fairfield Inn Marriott January 2001 - December 2002
Skills
Vendor Management, Time Management, Customer Service, Call Centers, Telephone Skills, Customer Support, Outlook, Telecommunications, Wireless, Mobile Devices, Software Documentation, Cellular Communications
Education
Lanier Technical College 2001 — 2002
Customer Service Specialist
Miami Dade College 1997 — 1999
Business
Ken Herdegen Ken Herdegen's Cruises Only Experience 1996 - 1999
Job Owner at New Generation Events
Industry Leisure, Travel & Tourism
Experience
New Generation Events March 2015 - Present
All About Group Travel LLC May 2010 - Present
Group Travel Consultants June 2009 - May 2010
Cruises Only 1996 - 1999
Skills
Tourism, Hospitality, Trade Shows, Resorts, Hotels, Hospitality Industry, Event Management, Event Planning, Marketing Strategy, Public Relations, Marketing, Social Networking, New Business Development, Sales Management, Contract Negotiation, Negotiation, Account Management, Strategic Planning, Sponsorship, Business Development
Education
Lake Howell High School 1990 — 1993
Seminole State College of Florida
New Generation Events March 2015 - Present
All About Group Travel LLC May 2010 - Present
Group Travel Consultants June 2009 - May 2010
Cruises Only 1996 - 1999
Skills
Tourism, Hospitality, Trade Shows, Resorts, Hotels, Hospitality Industry, Event Management, Event Planning, Marketing Strategy, Public Relations, Marketing, Social Networking, New Business Development, Sales Management, Contract Negotiation, Negotiation, Account Management, Strategic Planning, Sponsorship, Business Development
Education
Lake Howell High School 1990 — 1993
Seminole State College of Florida
Patty L Crichton Patty L Crichton's Cruises Only Experience April 1981 - May 1985
Job Small Ship & Luxury Cruise Specialist at Alaska and Beyond LLC
Industry Leisure, Travel & Tourism
Experience
Alaska and Beyond LLC October 2013 - Present
Northwoods Dog Training 2003 - March 2015
Alaska Bound Ltd November 1992 - May 2001
Holland America Line October 1989 - November 1992
Holland America Line 1987 - October 1989
Holland America Line 1985 - 1987
Cruises Only April 1981 - May 1985
Skills
Coaching, Sales, Cruises, Customer Service, Training, Public Relations, New Business Development, Marketing, Microsoft Word, Nutrition, Meditation, Leisure Travel, Public Speaking, Stress Management, Leadership Development, Teaching, Personal Development, Cruise Lines, Cruising, Business Development, Business, Travel, Alaska, Product Marketing, Holland America, Customer Driven, Group Cruises, Customer Satisfaction, Problem Solving, Highly responsible, Goal Oriented, QuickBooks, Fitness, Ships, Small ships, Compassion, Ocean Liners, Customer Support, entrepreneur, Creativity, Life Coaching, Entrepreneurship, Fundraising, Event Planning, Dog Training, Event Management, Hotels, Hospitality, Tourism
Education
University of Colorado at Boulder 1971 — 1973
University of Arizona
Bachelor of Science (BS), Biochemistry
Alaska and Beyond LLC October 2013 - Present
Northwoods Dog Training 2003 - March 2015
Alaska Bound Ltd November 1992 - May 2001
Holland America Line October 1989 - November 1992
Holland America Line 1987 - October 1989
Holland America Line 1985 - 1987
Cruises Only April 1981 - May 1985
Skills
Coaching, Sales, Cruises, Customer Service, Training, Public Relations, New Business Development, Marketing, Microsoft Word, Nutrition, Meditation, Leisure Travel, Public Speaking, Stress Management, Leadership Development, Teaching, Personal Development, Cruise Lines, Cruising, Business Development, Business, Travel, Alaska, Product Marketing, Holland America, Customer Driven, Group Cruises, Customer Satisfaction, Problem Solving, Highly responsible, Goal Oriented, QuickBooks, Fitness, Ships, Small ships, Compassion, Ocean Liners, Customer Support, entrepreneur, Creativity, Life Coaching, Entrepreneurship, Fundraising, Event Planning, Dog Training, Event Management, Hotels, Hospitality, Tourism
Education
University of Colorado at Boulder 1971 — 1973
University of Arizona
Bachelor of Science (BS), Biochemistry
Alex Rankovic Alex Rankovic's Cruises Only Experience February 2001 - April 2004
Job Journalist Ghost Writer Motivational Coach Inspirational Leader alex2rankovic@gmail.com
Industry Marketing and Advertising
Experience
Likeable Media December 2014 - Present
Shamrock Computers April 2014 - October 2014
West L.A. Garden March 2007 - November 2012
Culver City News April 2006 - February 2007
Travel Bound March 2005 - November 2005
Cruises Only February 2001 - April 2004
United Pro May 1997 - November 2000
Skills
Sales Management, New Business Development, Customer Service, CRM, Marketing, Tourism, Online Advertising, Trade Shows, Marketing Strategy, Coaching, Advertising, Account Management, Direct Sales, Business Development, Hospitality, Key Account Management, Healthcare, Management, Social Media, Event Management, Online Marketing, Sales, Negotiation, Business Strategy, Market Research, Social Media Marketing, Social Networking, Strategic Planning, Start-ups, Marketing Communications, Business Planning, Project Management, Team Management, Business Analysis, Project Planning
Education
West Los Angeles Community College 2000 — 2008
AA, Travel
International Management Institute 1989 — 1991
International Manager, Marketing
Univerzitet u Beogradu 1979 — 1986
BSc Engineering, Land Surveying and Geodesy
XII Beogradska Gimnazija 1975 — 1979
High School GED, Algebra and Number Theory
SIBL
Likeable Media December 2014 - Present
Shamrock Computers April 2014 - October 2014
West L.A. Garden March 2007 - November 2012
Culver City News April 2006 - February 2007
Travel Bound March 2005 - November 2005
Cruises Only February 2001 - April 2004
United Pro May 1997 - November 2000
Skills
Sales Management, New Business Development, Customer Service, CRM, Marketing, Tourism, Online Advertising, Trade Shows, Marketing Strategy, Coaching, Advertising, Account Management, Direct Sales, Business Development, Hospitality, Key Account Management, Healthcare, Management, Social Media, Event Management, Online Marketing, Sales, Negotiation, Business Strategy, Market Research, Social Media Marketing, Social Networking, Strategic Planning, Start-ups, Marketing Communications, Business Planning, Project Management, Team Management, Business Analysis, Project Planning
Education
West Los Angeles Community College 2000 — 2008
AA, Travel
International Management Institute 1989 — 1991
International Manager, Marketing
Univerzitet u Beogradu 1979 — 1986
BSc Engineering, Land Surveying and Geodesy
XII Beogradska Gimnazija 1975 — 1979
High School GED, Algebra and Number Theory
SIBL
Barbara Fletcher Barbara Fletcher's Cruises Only Experience August 2001 - May 2003
Job Author at self employed U.S.author
Industry Leisure, Travel & Tourism
Experience
self employed U.S.author May 2012 - Present
Cruises Only August 2001 - May 2003
The Travel Company September 1993 - June 2001
Skills
Tourism, Microsoft Office, Customer Service, Event Management, Microsoft Excel, Social Media, Hotels, Hospitality, Marketing Strategy, Microsoft Word, PowerPoint, Online Advertising, Cruises, Public Relations, Event Planning
Education
College of San Mateo 2009 — 2010
Real Estate
Careers in Travel 1992 — 1993
Travel Agent, Tourism and Travel Services Management, A
Tantasqua Regional High School 1956 — 1959
self employed U.S.author May 2012 - Present
Cruises Only August 2001 - May 2003
The Travel Company September 1993 - June 2001
Skills
Tourism, Microsoft Office, Customer Service, Event Management, Microsoft Excel, Social Media, Hotels, Hospitality, Marketing Strategy, Microsoft Word, PowerPoint, Online Advertising, Cruises, Public Relations, Event Planning
Education
College of San Mateo 2009 — 2010
Real Estate
Careers in Travel 1992 — 1993
Travel Agent, Tourism and Travel Services Management, A
Tantasqua Regional High School 1956 — 1959
Missy Pirinea Missy Pirinea's Cruises Only Experience March 1996 - November 1999
Job Manager Student Services / New Accounts at Justin Document Service, Inc.
Industry Food & Beverages
Experience
Justin Document Service, Inc. October 2014 - Present
PepsiCo September 2008 - Present
PepsiCo May 2006 - September 2008
BCD Travel November 1999 - May 2006
Cruises Only March 1996 - November 1999
Cruise Vacation Center August 1993 - March 1996
MWR Management May 1988 - August 1993
Nestle Foods October 1984 - May 1988
Skills
Management, Recruiting
Education
Manhattanville College
MS, Integrated Marketing Communication 2011
Manhattanville College
BS, Communication Management 2010
Justin Document Service, Inc. October 2014 - Present
PepsiCo September 2008 - Present
PepsiCo May 2006 - September 2008
BCD Travel November 1999 - May 2006
Cruises Only March 1996 - November 1999
Cruise Vacation Center August 1993 - March 1996
MWR Management May 1988 - August 1993
Nestle Foods October 1984 - May 1988
Skills
Management, Recruiting
Education
Manhattanville College
MS, Integrated Marketing Communication 2011
Manhattanville College
BS, Communication Management 2010
Davene Braden Davene Braden's Cruises Only Experience February 2002 - April 2003
Job Cruise Specialist at Cruises Inc.
Industry Leisure, Travel & Tourism
Experience
Cruises Inc. April 2003 - Present
Cruises Inc. February 2002 - Present
Cruises Only February 2002 - April 2003
Travel 800 December 1997 - February 2002
Skills
Tourism, Vacation, Leisure Travel, Cruises, Cruise Lines, Honeymoons, Leisure, Tour Operators, Travel Management, Incentive Travel, Business Travel, Adventure Travel, Travel Planning, Incentives, Online Travel, Travel Insurance, Sabre, Resorts
Education
Albuquerque Travel Education Center 1997 — 1997
Travel Agent Training, Travel
The University of New Mexico 1982 — 1982
Emergency Medical Technician
Cruises Inc. April 2003 - Present
Cruises Inc. February 2002 - Present
Cruises Only February 2002 - April 2003
Travel 800 December 1997 - February 2002
Skills
Tourism, Vacation, Leisure Travel, Cruises, Cruise Lines, Honeymoons, Leisure, Tour Operators, Travel Management, Incentive Travel, Business Travel, Adventure Travel, Travel Planning, Incentives, Online Travel, Travel Insurance, Sabre, Resorts
Education
Albuquerque Travel Education Center 1997 — 1997
Travel Agent Training, Travel
The University of New Mexico 1982 — 1982
Emergency Medical Technician
Amber Parrish Amber Parrish's Cruises Only Experience April 2000 - March 2004
Job HR Specialist
Industry Human Resources
Experience
Siemens Corporate April 2015 - Present
Siemens Energy April 2012 - April 2015
Siemens Energy January 2011 - April 2012
Siemens Energy April 2008 - January 2011
Travel Planners Inc. May 2007 - May 2008
Cruises Only April 2000 - March 2004
Skills
Microsoft Office, Microsoft Excel, Team Leadership, Training, PowerPoint, Outlook, Microsoft Word, Customer Service, Team Building, Business Process..., Project Coordination, Access
Education
University of Central Florida 2014 — 2015
Master of Science (M.S.), Management with HR focus
University of Central Florida 1998 — 2009
Bachelor of Arts (B.A.), Psychology
Valencia Community College 1999 — 2006
Associate of Arts (A.A.), Psychology
Siemens Corporate April 2015 - Present
Siemens Energy April 2012 - April 2015
Siemens Energy January 2011 - April 2012
Siemens Energy April 2008 - January 2011
Travel Planners Inc. May 2007 - May 2008
Cruises Only April 2000 - March 2004
Skills
Microsoft Office, Microsoft Excel, Team Leadership, Training, PowerPoint, Outlook, Microsoft Word, Customer Service, Team Building, Business Process..., Project Coordination, Access
Education
University of Central Florida 2014 — 2015
Master of Science (M.S.), Management with HR focus
University of Central Florida 1998 — 2009
Bachelor of Arts (B.A.), Psychology
Valencia Community College 1999 — 2006
Associate of Arts (A.A.), Psychology
Jim Svendsen Jim Svendsen's Cruises Only Experience January 1990 - December 2000
Job President, A Travel CenterYour Vacation Station, Inc. Helping customers create better vacation experiences worldwide
Industry Hospitality
Experience
A Travel Center March 2001 - Present
Cruises Only January 1990 - December 2000
Norwegian Cruise Lines 1985 - 1989
Skills
Tourism, Cruises, Vacation, Leisure, Sales, Marketing Strategy, Social Media, Customer Service, Entertainment, Event Management, Social Media Marketing, Public Relations, Hospitality, Public Speaking, Event Planning, Business Development, Resorts, Hospitality Management
Education
Arkansas Tech University
A Travel Center March 2001 - Present
Cruises Only January 1990 - December 2000
Norwegian Cruise Lines 1985 - 1989
Skills
Tourism, Cruises, Vacation, Leisure, Sales, Marketing Strategy, Social Media, Customer Service, Entertainment, Event Management, Social Media Marketing, Public Relations, Hospitality, Public Speaking, Event Planning, Business Development, Resorts, Hospitality Management
Education
Arkansas Tech University
Kerry King Kerry King's Cruises Only Experience January 1994 - August 2002
Job Owner / CEO of CRUISE KING
Industry Leisure, Travel & Tourism
Experience
CRUISE KING, LLC June 2003 - Present
Cruises Only January 1994 - August 2002
Yellow Page One, Inc. 1990 - 1994
Schultz & Chez, CPA's 1986 - 1989
Skills
Cruises, Tourism, Vacation, Leisure Travel, Ireland, Leisure, Event Planning, Incentive Travel, Incentives, Meeting Planning, Corporate Events, Travel Planning, Family Reunions, Groups, Group Presentations, Tour Operators, Resorts, Hospitality, Travel Management, Business Travel, Online Travel, Adventure Travel, Destination Marketing, Hospitality Industry, Executive Management, Google Groups, Travel Agency, Revenue Analysis, Sustainable Tourism, Luxury, Hospitality Management
Education
Northeastern Illinois University
BA and BS degrees, Art, Psychology, Secondary Educ.
CRUISE KING, LLC June 2003 - Present
Cruises Only January 1994 - August 2002
Yellow Page One, Inc. 1990 - 1994
Schultz & Chez, CPA's 1986 - 1989
Skills
Cruises, Tourism, Vacation, Leisure Travel, Ireland, Leisure, Event Planning, Incentive Travel, Incentives, Meeting Planning, Corporate Events, Travel Planning, Family Reunions, Groups, Group Presentations, Tour Operators, Resorts, Hospitality, Travel Management, Business Travel, Online Travel, Adventure Travel, Destination Marketing, Hospitality Industry, Executive Management, Google Groups, Travel Agency, Revenue Analysis, Sustainable Tourism, Luxury, Hospitality Management
Education
Northeastern Illinois University
BA and BS degrees, Art, Psychology, Secondary Educ.
Karen Reynolds Karen Reynolds's Cruises Only Experience 1999 - 2004
Job Customer Care Director WTH, Inc
Industry Leisure, Travel & Tourism
Experience
WTH, Inc June 2010 - Present
WTH, Inc April 2009 - June 2010
WTH, Inc July 2004 - April 2009
Cruises Only 1999 - 2004
Skills
Call Center, Travel Agency, People-oriented, Analysis, Quality Assurance, Quality Management, Public Speaking, Consensus Building, Difficult People, Customer Service, Customer Satisfaction, Employee Surveys, Focus Groups, Leading Meetings, Meeting Planning, Meet Deadlines, Employee Engagement, Customer Experience, Customer Retention, Team Leadership, Hospitality, Cruises, Business Travel, Sales, Call Centers, Process Improvement, Call Center Development, Revenue Analysis, Tourism, E-commerce, Leadership, Training, Time Management, Cross-functional Team..., Leisure Travel, Account Management, Travel Planning, Strategic Planning, Travel Management, Management, Vacation, Marketing Strategy, Performance Management, Negotiation, Contract Negotiation, Team Management
Education
University of Phoenix 2002 — 2004
BSBM, Business Administration and Management, General
SUNY Oswego 1986 — 1989
WTH, Inc June 2010 - Present
WTH, Inc April 2009 - June 2010
WTH, Inc July 2004 - April 2009
Cruises Only 1999 - 2004
Skills
Call Center, Travel Agency, People-oriented, Analysis, Quality Assurance, Quality Management, Public Speaking, Consensus Building, Difficult People, Customer Service, Customer Satisfaction, Employee Surveys, Focus Groups, Leading Meetings, Meeting Planning, Meet Deadlines, Employee Engagement, Customer Experience, Customer Retention, Team Leadership, Hospitality, Cruises, Business Travel, Sales, Call Centers, Process Improvement, Call Center Development, Revenue Analysis, Tourism, E-commerce, Leadership, Training, Time Management, Cross-functional Team..., Leisure Travel, Account Management, Travel Planning, Strategic Planning, Travel Management, Management, Vacation, Marketing Strategy, Performance Management, Negotiation, Contract Negotiation, Team Management
Education
University of Phoenix 2002 — 2004
BSBM, Business Administration and Management, General
SUNY Oswego 1986 — 1989
Gay Melanie Koumjian Gay Melanie Koumjian's Cruises Only Experience 2001 - 2004
Job Cruise Consultant at Avoya Travel / American Express and Author
Industry Leisure, Travel & Tourism
Experience
Avoya Travel / American Express February 2006 - Present
Outskirts Press, Inc. October 2012 - February 2013
Luxury Cruise & Travel Inc 2004 - 2006
Cruises Only 2001 - 2004
Cruises Only 2001 - 2004
Skills
Cruises, Tourism, Vacation, Leisure Travel, Hotels, Incentive Travel, Travel Management, Adventure Travel, Tour Operators, Travel Planning, Business Travel, Leisure, Luxury, Honeymoons, Resorts, Online Travel, Hospitality, Hospitality Industry
Education
Quinnipiac University
B.A. Sociology, Sociology
W.T. Clarke High School
Avoya Travel / American Express February 2006 - Present
Outskirts Press, Inc. October 2012 - February 2013
Luxury Cruise & Travel Inc 2004 - 2006
Cruises Only 2001 - 2004
Cruises Only 2001 - 2004
Skills
Cruises, Tourism, Vacation, Leisure Travel, Hotels, Incentive Travel, Travel Management, Adventure Travel, Tour Operators, Travel Planning, Business Travel, Leisure, Luxury, Honeymoons, Resorts, Online Travel, Hospitality, Hospitality Industry
Education
Quinnipiac University
B.A. Sociology, Sociology
W.T. Clarke High School
Judith Lucy Wheeler Judith Lucy Wheeler's Cruises Only Experience October 1993 - June 2006
Job Cruise Event Planner: Convention/Training; Reunion Anniversary/Birthday, Fund Raiser
Industry Leisure, Travel & Tourism
Experience
Cruising Lady April 2008 - Present
Cruises Only October 1993 - June 2006
Cruises Only 1993 - 2006
Skills
Cruises, Tourism, Hotels, Hospitality, Resorts, Event Management, Vacation, Event Planning, Social Media Marketing, Leisure Travel, Team Building, Social Media, Travel Management, Incentive Travel, Marketing Strategy, Contract Negotiation, Travel Planning, Account Management, Honeymoons, Training, Tour Operators, Incentives, Leisure, Online Marketing
Education
Capital College, Pennsylvania State University 1972 — 1974
Bachelor of Science, Social Services
Harrisburg Area Community College 1966 — 1969
Assoicate Degree, Social Sciences
John Harris High School 1964 — 1966
Graduate, Business
Cruising Lady April 2008 - Present
Cruises Only October 1993 - June 2006
Cruises Only 1993 - 2006
Skills
Cruises, Tourism, Hotels, Hospitality, Resorts, Event Management, Vacation, Event Planning, Social Media Marketing, Leisure Travel, Team Building, Social Media, Travel Management, Incentive Travel, Marketing Strategy, Contract Negotiation, Travel Planning, Account Management, Honeymoons, Training, Tour Operators, Incentives, Leisure, Online Marketing
Education
Capital College, Pennsylvania State University 1972 — 1974
Bachelor of Science, Social Services
Harrisburg Area Community College 1966 — 1969
Assoicate Degree, Social Sciences
John Harris High School 1964 — 1966
Graduate, Business
Jordi De Joseph Jordi De Joseph's Cruises Only Experience December 2002 - November 2007
Job Vice President of Solutions at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions January 2015 - Present
SkyBank Financial October 2013 - February 2015
FrontStream Payments September 2008 - March 2011
Cruises Only December 2002 - November 2007
Cruise Division 2006 - 2007
Skills
Leadership, Call Center Development, Customer Acquisition, Outsourcing, Order Fulfillment, Management, Marketing, Sales, Email Marketing, Customer Service, E-commerce, Marketing Strategy, Strategic Partnerships, Sales Management, Training, Strategic Planning, Advertising, Business Development, Strategy, New Business Development, Social Media Marketing, Customer Retention, Account Management, Contract Negotiation, Sales Process, Cross-functional Team..., Operations Management, Salesforce.com, Public Relations, Online Marketing, Call Centers, B2B, Lead Generation, Online Advertising, CRM, Competitive Analysis, Business Planning, Direct Sales, Sales Operations, Product Marketing, Retail, Executive Management, Merchant Services, Recruiting, Product Management
Education
St. Thomas University 2006 — 2008
Masters, Master of Science Business Administration -Sports Management
St. Thomas University 1994 — 2000
BA, International Business Management
Inktel Contact Center Solutions January 2015 - Present
SkyBank Financial October 2013 - February 2015
FrontStream Payments September 2008 - March 2011
Cruises Only December 2002 - November 2007
Cruise Division 2006 - 2007
Skills
Leadership, Call Center Development, Customer Acquisition, Outsourcing, Order Fulfillment, Management, Marketing, Sales, Email Marketing, Customer Service, E-commerce, Marketing Strategy, Strategic Partnerships, Sales Management, Training, Strategic Planning, Advertising, Business Development, Strategy, New Business Development, Social Media Marketing, Customer Retention, Account Management, Contract Negotiation, Sales Process, Cross-functional Team..., Operations Management, Salesforce.com, Public Relations, Online Marketing, Call Centers, B2B, Lead Generation, Online Advertising, CRM, Competitive Analysis, Business Planning, Direct Sales, Sales Operations, Product Marketing, Retail, Executive Management, Merchant Services, Recruiting, Product Management
Education
St. Thomas University 2006 — 2008
Masters, Master of Science Business Administration -Sports Management
St. Thomas University 1994 — 2000
BA, International Business Management
Abbey Meeks's Cruises Only Experience 1998 - 2000
Job Human Resources Consultant/Licensed Independent Agent Aflac
Industry Management Consulting
Experience
CopperTop Consulting LLC May 2015 - Present
Aflac July 2014 - Present
WE Transport/Towne Bus Inc. July 2012 - April 2014
Con Edison June 2006 - June 2012
Con Edison June 2002 - June 2006
American Data Services/Orbitex Funds Services 2000 - 2002
Cruises Only 1998 - 2000
Revenue Maximization Group 1996 - 1998
Skills
Labor Relations, Contract Negotiation, Compensation, Union, Employee Relations, PeopleSoft, HRIS, Policy, Contract Management, Process Improvement, Performance Management, Deferred Compensation, Leadership Development, Succession Planning, Human Resources, Workforce Planning, Personnel Management, Time Management, Change Management, Collective Bargaining, Hiring, Recruiting, Payroll, Team Building, FMLA, EEO, Onboarding, Benefits Administration, Employee Benefits, Affirmative Action, New Hire Orientations, Employment Law, Management, Union Avoidance, Talent Management, HR Consulting, Grievances, HR Policies, Organizational..., Performance Appraisal, Career Development, Industrial Relations, Organizational..., Union Relations, Business Process..., Employee Handbooks, Staff Development, Organizational Design, Compensation, Open Enrollment
Education
Mercy College 2003 — 2003
Master of Science (M.S.), Organizational Leadership (Coursework)
Hofstra University 1991 — 1995
Bachelor of Arts, Psychology, Speech Pathology
CopperTop Consulting LLC May 2015 - Present
Aflac July 2014 - Present
WE Transport/Towne Bus Inc. July 2012 - April 2014
Con Edison June 2006 - June 2012
Con Edison June 2002 - June 2006
American Data Services/Orbitex Funds Services 2000 - 2002
Cruises Only 1998 - 2000
Revenue Maximization Group 1996 - 1998
Skills
Labor Relations, Contract Negotiation, Compensation, Union, Employee Relations, PeopleSoft, HRIS, Policy, Contract Management, Process Improvement, Performance Management, Deferred Compensation, Leadership Development, Succession Planning, Human Resources, Workforce Planning, Personnel Management, Time Management, Change Management, Collective Bargaining, Hiring, Recruiting, Payroll, Team Building, FMLA, EEO, Onboarding, Benefits Administration, Employee Benefits, Affirmative Action, New Hire Orientations, Employment Law, Management, Union Avoidance, Talent Management, HR Consulting, Grievances, HR Policies, Organizational..., Performance Appraisal, Career Development, Industrial Relations, Organizational..., Union Relations, Business Process..., Employee Handbooks, Staff Development, Organizational Design, Compensation, Open Enrollment
Education
Mercy College 2003 — 2003
Master of Science (M.S.), Organizational Leadership (Coursework)
Hofstra University 1991 — 1995
Bachelor of Arts, Psychology, Speech Pathology
Scott Ernest's Cruises Only Experience 2003 - 2003
Job Owner at Glacier View Marketplace
Industry Health, Wellness and Fitness
Experience
Glacier View Marketplace November 2014 - Present
Montana Sasquatch October 2014 - Present
TeleTech April 2014 - October 2014
TeleTech November 2011 - December 2011
Winter Haven Hospital March 2005 - February 2009
Securitas 2005 - 2005
Security Alliance 2002 - 2004
Convergys 2003 - 2003
Cruises Only 2003 - 2003
AlliedBarton Security Services 2002 - 2002
Skills
Computers, Private Security, Typing, Security, Security Management, Hospital Admitting, ER Registration, Weighing..., Blogging
Education
Flathead Valley Community College
CAS, EMT
Montana State University-Bozeman
Bachelor’s Degree, Nutrition
Glacier View Marketplace November 2014 - Present
Montana Sasquatch October 2014 - Present
TeleTech April 2014 - October 2014
TeleTech November 2011 - December 2011
Winter Haven Hospital March 2005 - February 2009
Securitas 2005 - 2005
Security Alliance 2002 - 2004
Convergys 2003 - 2003
Cruises Only 2003 - 2003
AlliedBarton Security Services 2002 - 2002
Skills
Computers, Private Security, Typing, Security, Security Management, Hospital Admitting, ER Registration, Weighing..., Blogging
Education
Flathead Valley Community College
CAS, EMT
Montana State University-Bozeman
Bachelor’s Degree, Nutrition
Cynthia Hughes's Cruises Only Experience March 2003 - February 2005
Job Sales Manager at PSAV
Industry Hospitality
Experience
PSAV May 2013 - Present
PSAV April 2006 - May 2013
Cruises Only March 2003 - February 2005
Skills
Event Management, Billing, Administrative Support, AV, Trade Shows, Customer Service, PowerPoint, Word, Vendor Relations, Microsoft Office, Excel, Proposal Writing, Team Building, Problem Solving, Customer Relations, Administrative..., Project Management, Executive..., Office Management, Vendor Management, Organized Multi-tasker, Quick Study, Sales, Customer Satisfaction, Corporate Events, Live Events, Microsoft Word, Event Planning, Hospitality, Microsoft Excel, Invoicing, Operations Management, Hotels, Meeting Planning, Management, Budgets, Convention Services, Human Resources, Time Management, Process Scheduler
Education
Kaplan University 2008 — 2012
BSBA, Business Management
Sanford-Brown College
Certificate, Business/Commerce, General
PSAV May 2013 - Present
PSAV April 2006 - May 2013
Cruises Only March 2003 - February 2005
Skills
Event Management, Billing, Administrative Support, AV, Trade Shows, Customer Service, PowerPoint, Word, Vendor Relations, Microsoft Office, Excel, Proposal Writing, Team Building, Problem Solving, Customer Relations, Administrative..., Project Management, Executive..., Office Management, Vendor Management, Organized Multi-tasker, Quick Study, Sales, Customer Satisfaction, Corporate Events, Live Events, Microsoft Word, Event Planning, Hospitality, Microsoft Excel, Invoicing, Operations Management, Hotels, Meeting Planning, Management, Budgets, Convention Services, Human Resources, Time Management, Process Scheduler
Education
Kaplan University 2008 — 2012
BSBA, Business Management
Sanford-Brown College
Certificate, Business/Commerce, General
Lauren Kaplan Montoute's Cruises Only Experience April 1993 - November 2006
Job Independent Vacation Specialist
Industry Leisure, Travel & Tourism
Experience
Cruises Inc May 2008 - Present
Gannett December 2013 - April 2014
DiscountCruises.com (subsidiary of Liberty Travel) December 2010 - April 2012
Kaplan University January 2010 - November 2010
Luxury Cruises/American Express December 2006 - March 2008
Cruises Only April 1993 - November 2006
Skills
Luxury, Tourism, Cruises, Vacation, Leisure Travel, Hotels, Travel Services, Travel Management, Sabre, Revenue Analysis, Honeymoons, Hotel Booking, Hotel Management, Weddings, Resorts, Food & Beverage, Social Media, Incentives, Travel Insurance, Leisure, Google Groups, Sales Management, Hospitality Industry, Family Reunions, Tour Operators, Yield Management, Car Rental, Event Management, Airlines, Hospitality, Hospitality Management, Online Marketing, Online Travel, Destination Marketing, Business Travel, Amadeus, Incentive Travel, Sales, Cruise Lines, Disney, Luxury Cruise, Tourism Management, Adventure Travel, Travel Agency, Travel Technology, Galileo, Leisure Industry, River Cruises, Group Cruises, Travel Planning
Education
Indiana University Bloomington
Cruises Inc May 2008 - Present
Gannett December 2013 - April 2014
DiscountCruises.com (subsidiary of Liberty Travel) December 2010 - April 2012
Kaplan University January 2010 - November 2010
Luxury Cruises/American Express December 2006 - March 2008
Cruises Only April 1993 - November 2006
Skills
Luxury, Tourism, Cruises, Vacation, Leisure Travel, Hotels, Travel Services, Travel Management, Sabre, Revenue Analysis, Honeymoons, Hotel Booking, Hotel Management, Weddings, Resorts, Food & Beverage, Social Media, Incentives, Travel Insurance, Leisure, Google Groups, Sales Management, Hospitality Industry, Family Reunions, Tour Operators, Yield Management, Car Rental, Event Management, Airlines, Hospitality, Hospitality Management, Online Marketing, Online Travel, Destination Marketing, Business Travel, Amadeus, Incentive Travel, Sales, Cruise Lines, Disney, Luxury Cruise, Tourism Management, Adventure Travel, Travel Agency, Travel Technology, Galileo, Leisure Industry, River Cruises, Group Cruises, Travel Planning
Education
Indiana University Bloomington
Simeon Naranjit's Cruises Only Experience June 1997 - July 2004
Job IT Consultant for Small & Medium Businesses / Systems Administrator
Industry Information Technology and Services
Experience
Mantra Computing, Inc. October 2010 - Present
Vulcan Consulting, Inc September 2004 - October 2010
Medical Resources Home Health Corp May 2009 - May 2010
Ascent Solutions August 2004 - July 2005
Cruises Only June 1997 - July 2004
Skills
Active Directory, Windows Server, Servers, Troubleshooting, DNS, System Administration, IT Operations, VPN, DHCP, Firewalls, TCP/IP, Technical Support, Hardware, Networking, Software Installation, WAN, Virtualization, Server 2000-2008, Mac, vmware, Biotechnology Industry, Consulting, Network Design
Education
Florida International University - College of Business 2000 — 2004
BBA in M.I.S., Business & Information Systems
Mantra Computing, Inc. October 2010 - Present
Vulcan Consulting, Inc September 2004 - October 2010
Medical Resources Home Health Corp May 2009 - May 2010
Ascent Solutions August 2004 - July 2005
Cruises Only June 1997 - July 2004
Skills
Active Directory, Windows Server, Servers, Troubleshooting, DNS, System Administration, IT Operations, VPN, DHCP, Firewalls, TCP/IP, Technical Support, Hardware, Networking, Software Installation, WAN, Virtualization, Server 2000-2008, Mac, vmware, Biotechnology Industry, Consulting, Network Design
Education
Florida International University - College of Business 2000 — 2004
BBA in M.I.S., Business & Information Systems
Jason Zagarella's Cruises Only Experience January 2002 - August 2005
Job CFO at American Surveying & Mapping Inc.
Industry Accounting
Experience
American Surveying & Mapping Inc. August 2005 - Present
Cruises Only January 2002 - August 2005
Education
University of Central Florida - College of Business Administration 1997 — 2001
American Surveying & Mapping Inc. August 2005 - Present
Cruises Only January 2002 - August 2005
Education
University of Central Florida - College of Business Administration 1997 — 2001
Joe Ruderman's Cruises Only Experience 2003 - 2008
Job Executive Cruise Consultant at World Travel Holdings
Industry Leisure, Travel & Tourism
Experience
World Travel Holdings January 2003 - Present
NLG 2003 - 2008
Cruises Only 2003 - 2008
Education
North Carolina Wesleyan College 1992 — 1997
BS
World Travel Holdings January 2003 - Present
NLG 2003 - 2008
Cruises Only 2003 - 2008
Education
North Carolina Wesleyan College 1992 — 1997
BS
Joelle Delva's Cruises Only Experience 1999 - 2002
Job VP Operation at CruiseOne/Cruises Inc
Industry Leisure, Travel & Tourism
Experience
CruiseOne June 2002 - Present
NLG Homebased Division - CruiseOne 2002 - Present
Cruises Only 1999 - 2002
Education
Florida International University
CruiseOne June 2002 - Present
NLG Homebased Division - CruiseOne 2002 - Present
Cruises Only 1999 - 2002
Education
Florida International University
Michael 'Mitch' Cox's Cruises Only Experience May 1992 - February 2006
Job Principal at MH Cox & Associates
Industry Management Consulting
Experience
MH Cox & Associates October 2008 - Present
Orient Cruise Lines June 2009 - October 2009
Cruises Only May 1992 - February 2006
Skills
Sales, Hotels, Tourism, Incentives, Hospitality
Education
Franklin University 1970 — 1972
Business Administration
MH Cox & Associates October 2008 - Present
Orient Cruise Lines June 2009 - October 2009
Cruises Only May 1992 - February 2006
Skills
Sales, Hotels, Tourism, Incentives, Hospitality
Education
Franklin University 1970 — 1972
Business Administration
Kate Mellody's Cruises Only Experience December 1998 - March 2004
Job Customer Service Manager BMW Genius, BMW of Morristown Service Department
Industry Hospitality
Experience
BMW Of Morristown September 2014 - Present
Office Team May 2009 - September 2014
Expedia CruiseShipCenters September 2010 - December 2013
Crowne Plaza Fairfield September 2009 - December 2010
Merrill Lynch November 2007 - May 2008
Icruise.com January 2007 - May 2008
Protravel International April 2004 - November 2006
Cruises Only December 1998 - March 2004
Marriott International September 1991 - December 1998
Marriott International September 1991 - December 1998
Skills
Sales, Customer Service, Sabre, Call Center, Networking, Hospitality, IT Operations, Worldspan, Call Centers, Cruises, Hotels, Incentives, Leadership, Leisure, Leisure Travel, Management, Marketing, Sales Management, Tourism, Training, Travel Management, Vacation, Incentive Travel, Resorts, Travel Planning, Honeymoons, Hotel Booking, Business Travel, Online Travel, Travel Insurance, Adventure Travel, Travel Agency, Car Rental, Disney, Front Office, Ticketing, Hospitality Industry, Cruise Lines, Revenue Analysis, Hotel Management, Event Management, Hospitality Management, Luxury Cruise, Catering, Trade Shows, Event Planning, Customer Satisfaction, Airline Reservations, Travel Technology, Microsoft Office
Education
Nassau Community College 1992 — 1994
Hotel and Restaurant Management, Hotel and Restaurant
KPT Vocational Travel School 1992 — 1993
Specialized, Travel and Sabre Systems
Massapequa High School 1989 — 1992
Diploma, General Studies
BMW Of Morristown September 2014 - Present
Office Team May 2009 - September 2014
Expedia CruiseShipCenters September 2010 - December 2013
Crowne Plaza Fairfield September 2009 - December 2010
Merrill Lynch November 2007 - May 2008
Icruise.com January 2007 - May 2008
Protravel International April 2004 - November 2006
Cruises Only December 1998 - March 2004
Marriott International September 1991 - December 1998
Marriott International September 1991 - December 1998
Skills
Sales, Customer Service, Sabre, Call Center, Networking, Hospitality, IT Operations, Worldspan, Call Centers, Cruises, Hotels, Incentives, Leadership, Leisure, Leisure Travel, Management, Marketing, Sales Management, Tourism, Training, Travel Management, Vacation, Incentive Travel, Resorts, Travel Planning, Honeymoons, Hotel Booking, Business Travel, Online Travel, Travel Insurance, Adventure Travel, Travel Agency, Car Rental, Disney, Front Office, Ticketing, Hospitality Industry, Cruise Lines, Revenue Analysis, Hotel Management, Event Management, Hospitality Management, Luxury Cruise, Catering, Trade Shows, Event Planning, Customer Satisfaction, Airline Reservations, Travel Technology, Microsoft Office
Education
Nassau Community College 1992 — 1994
Hotel and Restaurant Management, Hotel and Restaurant
KPT Vocational Travel School 1992 — 1993
Specialized, Travel and Sabre Systems
Massapequa High School 1989 — 1992
Diploma, General Studies
Amy McGowan's Cruises Only Experience January 2002 - February 2004
Job Internet Marketing Assistant
Industry Internet
Experience
Walkers Residential Care April 2013 - Present
Barneys New York November 2013 - February 2014
Global Merchant Advisors July 2012 - April 2013
Realtor.com August 2009 - May 2010
Cross Check Inc November 2004 - February 2008
Cruises Only January 2002 - February 2004
Beverly Stationers February 1995 - July 1997
Walden Books October 1986 - April 1993
Skills
Online Marketing, SEO, Sales, B2B, CRM, Social Media Marketing, Lead Generation, WordPress, Customer Retention, Email Marketing, Internetworking, SEO, SEM,CRM AND PPC, Facebook Marketing, Social Media Advertising, Inbound Marketing, Personnel Management, E-commerce, Social Media, Strategic Planning, Online Research, Online Sales, Online Communications, 10 key by touch, Qucikbooks, Outlook, Organizational..., Organizational Change, Organizational Behavior, Human Capital Management, B2B eCommerce, B2C marketing, B2G, Inbound sales, Digital Media Sales, Digital Branding, Branding Development, Pechka Kutcha, Digital Broadcast /..., Twitter, LinkedIn, Demographic Analysis, Stategies, Constant Contact, Google Adwords, Affiliate Marketing, Social Networking, Direct Marketing, Analytics, Marketing Research, Strategic Partnerships, Bitcoin and other...
Education
Full Sail University 2011 — 2013
Master of Science (MS), Internet Marketing, Graduate
El Camino College 2011 — 2011
Trans, Core studies and business Organizational Management studies.
Maximum Develpement Studies 2010 — 2010
Certificate in US Immigration law and process, Immigration
West Angeles Community Development 2010 — 2010
Certification, Mediation Conflict Intervention
The Union Institute and University 2003 — 2006
BA, Business, Organizational Management
LA Community College 2001 — 2003
Transfer Courses, Core and Organizational Management studies.
American Women Entrepreneur Association (AWED) 1997 — 1998
Business Management, Organizational Management
Walkers Residential Care April 2013 - Present
Barneys New York November 2013 - February 2014
Global Merchant Advisors July 2012 - April 2013
Realtor.com August 2009 - May 2010
Cross Check Inc November 2004 - February 2008
Cruises Only January 2002 - February 2004
Beverly Stationers February 1995 - July 1997
Walden Books October 1986 - April 1993
Skills
Online Marketing, SEO, Sales, B2B, CRM, Social Media Marketing, Lead Generation, WordPress, Customer Retention, Email Marketing, Internetworking, SEO, SEM,CRM AND PPC, Facebook Marketing, Social Media Advertising, Inbound Marketing, Personnel Management, E-commerce, Social Media, Strategic Planning, Online Research, Online Sales, Online Communications, 10 key by touch, Qucikbooks, Outlook, Organizational..., Organizational Change, Organizational Behavior, Human Capital Management, B2B eCommerce, B2C marketing, B2G, Inbound sales, Digital Media Sales, Digital Branding, Branding Development, Pechka Kutcha, Digital Broadcast /..., Twitter, LinkedIn, Demographic Analysis, Stategies, Constant Contact, Google Adwords, Affiliate Marketing, Social Networking, Direct Marketing, Analytics, Marketing Research, Strategic Partnerships, Bitcoin and other...
Education
Full Sail University 2011 — 2013
Master of Science (MS), Internet Marketing, Graduate
El Camino College 2011 — 2011
Trans, Core studies and business Organizational Management studies.
Maximum Develpement Studies 2010 — 2010
Certificate in US Immigration law and process, Immigration
West Angeles Community Development 2010 — 2010
Certification, Mediation Conflict Intervention
The Union Institute and University 2003 — 2006
BA, Business, Organizational Management
LA Community College 2001 — 2003
Transfer Courses, Core and Organizational Management studies.
American Women Entrepreneur Association (AWED) 1997 — 1998
Business Management, Organizational Management
William Duque's Cruises Only Experience October 2001 - March 2002
Job Revenue Management Coordinator at JHM Hotels
Industry Hospitality
Experience
Orlando Airport Marriott December 2009 - Present
Renaissance Orlando Airport (JHM Hotel) April 2013 - October 2013
DoubleTree by Hilton - Universal Orlando October 2012 - April 2013
EZYield November 2011 - October 2012
JW Marriott Miami February 2008 - July 2008
Doral Marriott Golf Resort and Spa October 2007 - February 2008
Glenpointe Marriott January 2004 - October 2007
Fairfield Inn Newark Airport July 2002 - August 2004
Millennium Broadway August 2003 - December 2003
Cruises Only October 2001 - March 2002
Skills
Hotels, Hospitality, Customer Service, Customer Relations, Payroll
Education
University of Central Florida 1995 — 2000
Bachelor, Business Administration in Hospitality
Orlando Airport Marriott December 2009 - Present
Renaissance Orlando Airport (JHM Hotel) April 2013 - October 2013
DoubleTree by Hilton - Universal Orlando October 2012 - April 2013
EZYield November 2011 - October 2012
JW Marriott Miami February 2008 - July 2008
Doral Marriott Golf Resort and Spa October 2007 - February 2008
Glenpointe Marriott January 2004 - October 2007
Fairfield Inn Newark Airport July 2002 - August 2004
Millennium Broadway August 2003 - December 2003
Cruises Only October 2001 - March 2002
Skills
Hotels, Hospitality, Customer Service, Customer Relations, Payroll
Education
University of Central Florida 1995 — 2000
Bachelor, Business Administration in Hospitality
Hilde Crankshaw's Cruises Only Experience December 1996 - July 2004
Job Cruise Sales at Oceania Cruises
Industry Leisure, Travel & Tourism
Experience
Oceania Cruises November 2011 - Present
Adventure Travels July 2004 - November 2011
Cruises Only December 1996 - July 2004
Skills
Cruises, Travel Management, Hotels, Leisure Travel, Hospitality, Leisure, Resorts, Commitment to Customer..., Flights, World Wide Port..., Business Travel, Hospitality Management, Incentives, Tourism
Education
Broward Community College 1984 — 1986
BS
Oceania Cruises November 2011 - Present
Adventure Travels July 2004 - November 2011
Cruises Only December 1996 - July 2004
Skills
Cruises, Travel Management, Hotels, Leisure Travel, Hospitality, Leisure, Resorts, Commitment to Customer..., Flights, World Wide Port..., Business Travel, Hospitality Management, Incentives, Tourism
Education
Broward Community College 1984 — 1986
BS