CSG Services
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CSG Services Employees
CSG Services July 2013 - January 2014
Channel Services Group (CSG) March 2012 - June 2013
Channel Services Group (CSG) January 2012 - May 2012
Channel Services Group (CSG) November 2009 - January 2012
iePlexus November 2008 - July 2009
Internet Advancement December 2004 - October 2008
Tsukineko, Inc July 2001 - October 2004
Mackie Designs, Inc. November 1994 - June 2001
Skills
b2b sales, Social Media Marketing, Digital Marketing, SEO, microsoft partner..., sales specialist, Team Leadership, Quality Assurance, Telecommunications, Multi-line Phone, Windows 7, microsoft office 2010, Microsoft Excel, PowerPoint, Microsoft Dynamics, Account Management, book of business, Customer Service, B2B, Cloud Computing, CRM, Salesforce.com, Program Management, Training, Call Centers, Sales
Education
Cascadia Community College 2014 — 2016
Network infrastructure technology
Lake Washington Technical College 1992 — 1994
Associate of Arts (A.A.), Industrial Electronics Technology/Technician
Bothell High School 1988 — 1991
High School Deploma, General Studies
CSG Services January 2015 - Present
AT&T Mobility 2012 - August 2014
AT&T Mobility 2008 - 2012
AT&T Mobility 2005 - 2008
AT&T Wireless 2004 - 2005
AT&T Wireless 2003 - 2004
AT&T Wireless 1999 - 2002
Skills
Telecommunications, Wireless, Snowboarding, Fly Fishing, Hiking, Boating, Sales Operations, Sales Management, Sales, Training, Leadership, Customer Experience, Mobile Devices, Customer Satisfaction, Customer Retention, Management, Account Management, Direct Sales, Solution Selling
Education
Green Mountain College
TalkingRain Beverage Company September 2015 - Present
TalkingRain Beverage Company May 2014 - Present
CSG Services January 2015 - July 2015
Talking Rain Beverage Co. September 2013 - May 2014
Red Arrow Logistics July 2013 - September 2013
NACM Business Credit Services October 2011 - September 2012
Haggen, Inc. 2011 - 2012
Seattle Public Schools June 2011 - September 2011
SPIE December 2010 - June 2011
The College Store September 2007 - June 2011
Skills
Proficient French, Beginner Spanish, Microsoft Office, Microsoft Word, Microsoft Excel, Online Advertising, Social Media, Event Planning, Public Speaking, Customer Service, PowerPoint, Editing, Blogging, Research, Public Relations, Strategic Planning, Project Planning, Event Management, Outlook, Team Leadership, Management, French, Marketing, Social Networking, Salesforce.com, Advertising, Online Marketing, Facebook, Creative Writing, Social Media Marketing, Copywriting, Leadership, Time Management, Analysis, Data Analysis, Strategy, Business Development, Retail, Logistics
Education
Western Washington University 2006 — 2010
BA, Linguistics, French, Communications
Universite de Caen 2008 — 2009
CEFE Levels C1 and C2, French-Humanities
Woodinville High School 2003 — 2006
Business Marketing Association Minnesota September 2015 - Present
CSG Services November 2014 - Present
Harland Clarke November 2009 - October 2014
ResortCom International September 2007 - September 2009
Protocol Marketing April 2004 - September 2007
West Coast Mailing & Distribution 2001 - 2004
Miller & Schroeder Financial 1999 - 2000
Skills
Demand Generation, Direct Marketing, B2B Marketing, Lead Generation, Integrated Marketing, Call Center, Email Marketing, B2B, Multi-channel Marketing, Competitive Analysis, Complex Sales, Business Development, Business Strategy, Marketing Strategy, Account Management, Market Research, Direct Mail, Digital Marketing, CRM, Salesforce.com, Marketing, Online Marketing, Social Media Marketing, Sales, Call Centers, New Business Development, Customer Acquisition, Selling, Analytics, Database Marketing, Direct Sales, Management, Market Analysis, Training, Sales Process, Strategic Planning, Market Planning, Customer Satisfaction, Strategy, Marketing Management, Strategic Partnerships, Customer Experience, Customer Retention, Sales Operations, Program Management, Start-ups, Leadership, Sales Management
Education
Augsburg College 1996 — 2000
Business Management, Management & Marketing
Hopkins
CSG Services May 2015 - August 2015
Invenio Marketing Solutions July 2013 - May 2015
Invenio Marketing Solutions November 2011 - July 2013
Joel M. Winston & Company January 2010 - May 2013
eHomeConcierge, Inc./My Company Concierge May 2005 - June 2011
Urban Marketing Concepts, Inc. September 1997 - March 2005
Skills
Social Media Marketing, Sales, Email Marketing, Marketing Communications, Lead Generation, Marketing, Business Development, Sales Process, Direct Sales, Advertising, Customer Retention, Start-ups, Entrepreneurship, Management, Selling, Recruiting, Leadership, Sales Management, Public Relations, SEO, CRM, Strategic Planning, Training, Cold Calling, Coaching, PPC, Program Management, B2B, Strategic Partnerships, B2B Marketing, Mobile Marketing, Cloud Computing, SaaS, Enterprise Software, Consulting, Online Marketing, Solution Selling, Online Advertising, Telecommunications, Employee Training, Strategy, Product Marketing, Salesforce.com, SEM, Channel Partners, Account Management
Education
The Ohio State University Fisher College of Business 1998 — 1999
Marketing
University of Michigan-Flint 1987 — 1988
Finance
Jackson State University 1976 — 1981
Computer Science
CSG Services July 2015 - Present
CSG Services September 2014 - Present
CSG Services January 2014 - Present
AT&T October 2012 - Present
Microsoft (CSG Channels) February 2010 - October 2012
CSG Openline October 2009 - March 2010
Quill August 2009 - October 2009
Northwood University March 2007 - May 2009
IBC North America June 2008 - September 2008
Clawson Container Company June 2004 - May 2008
Skills
Microsoft Office..., Microsoft Office 365, Presenting Solutions, Public Speaking, Customer Service, Customer Retention, Strategic Planning, SharePoint, CRM, Sales Management, Training, Sales Process, Leadership, Marketing, Solution Selling, Team Building, Team Leadership, Direct Sales, Sales, Sales Operations, Cross-functional Team..., Account Management, Management, Enterprise Software, B2B, Office 365
Education
Northwood University 2005 — 2009
BBA; BBA, Automotive Aftermarket Management; Business Management
CSG Services July 2015 - Present
CSG Services July 2014 - July 2015
CSG Services November 2013 - July 2015
Softchoice September 2012 - July 2013
The Odom Corporation December 2011 - July 2012
AT&T Mobility January 2011 - November 2011
AT&T Mobility November 2010 - January 2011
AT&T Mobility July 2009 - November 2010
AT&T Mobility December 2007 - July 2009
Vector Marketing/Cutco May 2002 - August 2002
Skills
Sales Operations, Sales, Sales Management, Leadership, Direct Sales, Solution Selling, New Business Development, Microsoft Excel, Management, Customer Satisfaction, Forecasting, Product Management, Lead Generation, Cold Calling, Training, Sales Process, Microsoft Office, Microsoft Word, Account Management, Retail Sales, Team Leadership, Sales Presentations, Selling, Salesforce.com, Customer Service, PowerPoint, Recruiting, Budgets, Microsoft Exchange, 10 Key, Coaching, Channel Partners, Microsoft Technologies, Business Relationship..., Technology Roadmapping, OEMs, Microsoft CRM, Outside Sales, Microsoft PowerPoint, VSP 5.0, Customer Experience, Customer Retention, Auditing, Inventory Management, Email Marketing, Project Management
Education
University of Alaska Fairbanks 2001 — 2007
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Food Services of America September 2014 - Present
CSG Services February 2014 - August 2014
csg channels January 2012 - August 2014
The Odom Corporation 2013 - 2014
Fluke Networks 2013 - 2014
Don-Lors Electronics March 2011 - January 2012
The Great Hall May 2008 - May 2010
Oscars Bar March 2007 - February 2009
Skills
Excel, Customer Service, Customer Relations, Word, Fast Learner, Cross-functional Team..., Prioritization, PowerPoint skills, Microsoft Excel, Team Leadership, Organization &..., Microsoft Word, Coaching, Team Building, B2B, Leadership, Sales Operations, Sales Process, Management
Education
Northwood University 2003 — 2010
Bachelor, Business Administration
Northwood University 2003 — 2010
Bachelor, Business Administration
Available for immediate employment. May 2015 - Present
CSG Services March 2015 - Present
Talent Wise June 2014 - December 2014
DataSphere Technologies Inc. February 2014 - April 2014
King County, WA November 2013 - November 2013
BioGenesis Nutraceuticals March 2012 - October 2013
Wyndham Vacation Ownership May 2006 - September 2011
Marriott International October 1998 - March 2006
Renaissance Wailea Beach Resort October 1998 - May 2004
Skills
Nutrition, Customer Service, Fitness, Wellness, Microsoft Excel, Inventory Management, Training, Sales, Team Leadership, Microsoft Word, Budgets, Coaching, Food & Beverage
Education
University of Hawaii at Hilo General Agriculture 1987 — 1990
Maui Community College 1984 — 1987
A.S Degree Greenhouse operationsA.S Degree, Landscape Maintenance
University of Hawaii Maui College 1984 — 1987
Associate of Science (AS), Applied Horticulture/Horticulture Operations, General
CSG Services August 2015 - Present
Agiliant June 2012 - April 2015
Natalie Zarnekee March 2008 - June 2012
Seattle Sonics 2005 - 2006
Internet Advancements 2004 - 2005
Pacific Mortgage Advisors 2003 - 2004
Skills
CRM software, Outlook, Excel, CRM, Microsoft Excel, Windows, Analysis, Marketing, Sales, QuickBooks, Management, Strategic Planning, Business Development, Marketing Strategy, Analytics
Education
Full Sail University 2005 — 2007
B.A, Entertainment Business
Full Sail University 2005 — 2005
Bachelors of Science in Entertainment Business
Bellevue Community College 2000 — 2003
A.A, Business
Bellevue High School
Washington State Real Estate
CSG Services October 2015 - Present
Fluke Networks April 2011 - May 2015
Comcast February 2010 - April 2011
RAM Technologies June 2007 - January 2009
TAC Worldwide March 2007 - June 2007
Volt Information Sciences March 2006 - April 2007
VMC 2006 - 2007
Hewlett-Packard January 1999 - January 2006
Manpower 2002 - 2004
EDS, an HP company April 1997 - May 1999
Skills
Internet Services, Cold Calling, Customer Service, Solution Selling, Consultative Selling, Computer Hardware, Account Management, Customer Relations, Sales Process, Negotiation, Salesforce.com, New Business Development, Microsoft Office, Team Building, Mentoring, Marketing Strategy, Direct Sales, Team Leadership, Networking, Sales, Selling, Strategic Planning, Sales Operations, Coaching, Cloud Computing, Channel Partners, CRM, Managed Services, Telecommunications, Sales Presentations, Wireless, B2B, Go-to-market Strategy, Unified Communications, Business Development, SaaS, Training, Product Management, Lead Generation, Program Management, Strategic Partnerships, Professional Services, Start-ups, Sales Management, Application Performance...
Education
Indiana University 1988 — 1991
Masters Degree, Clinical ExercisePhysiology
DePauw University 1976 — 1981
BS, Education (Business and Communications)
Owen Valley High School 1976 — 1980
academic
CSG Services July 2015 - Present
AT&T May 2014 - July 2015
JPMorgan Chase April 2013 - April 2014
IMEX Management January 2013 - February 2013
AT&T June 2008 - December 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, OPUS, POS, Live Meeting, Sales, Leadership, Management, Customer Satisfaction, Customer Service, Training, Marketing, Product Development, Cross-functional Team..., Business Development, Sales Management, Forecasting, Sales Operations
Education
Oakland University 2008 — 2011
B.A. Of Spanish Language and Literatue, Spanish
CSG Services June 2013 - Present
Channel Services Group (CSG) April 2010 - June 2013
Skills
Solution Selling, Team Leadership, Cloud Computing, Channel Partners, Partner Management, CRM, Account Management, Lead Generation, Managed Services, Sales Enablement, Sales Process, Strategic Partnerships, Microsoft Office, Customer Service, Accounts Payable, Accounts Receivable, Mentoring, Team Building
Education
South Puget Sound Community College
Associate's Degree, Business
College of the Menominee Nation
Associate's degree, Computer Science
Shawano High School
Victoria's Secret August 2015 - Present
CSG Services October 2014 - March 2015
Williams Helde Marketing Communications July 2014 - August 2014
Midland University January 2013 - May 2014
BECU June 2013 - August 2013
BECU December 2012 - January 2013
Dairy Queen July 2010 - July 2012
Skills
Microsoft Office, Time Management, PowerPoint, Leadership, Customer Service, Teamwork, Facebook, Social Media, Training, Team Building
Education
Midland University 2012 — 2014
Bachelor's Degree, Mass Communication/Media Studies
Bellevue Community College 2011 — 2012
Technical Writer's Certificate, Technical Writing
Bellevue Community College 2008 — 2011
Associate of Arts (A.A.), General Studies
Liberty High School 2004 — 2008
High School Diploma
CSG Services March 2015 - June 2015
SP Plus Corporation (SP+) October 2014 - December 2014
Classmates.com (through Pride Staffing Agency) January 2014 - August 2014
Nordstrom September 2013 - December 2013
Efinancial (through Terra Staffing Agency) June 2013 - July 2013
Alere Wellbeing May 2008 - May 2013
JDSU (through Spherion Staffing Agency) March 2008 - May 2008
McKesson Practice Partner (through Spherion Staffing Agency) December 2007 - March 2008
Safety-Kleen August 2007 - December 2007
Farmers Insurance (through Spherion Staffing Agency) January 2007 - August 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Cashiering, PowerPoint, Multitasking Skills, Call Centers, SharePoint, Outlook, Sales, Receptionist Duties, Front Office, Accounts Payable, Accounts Receivable, Leadership
Education
Clatsop Community College 2003 — 2005
Associate's degree, 3.5 GPA
Clatsop Community College 2003 — 2003
GED
CSG Services October 2015 - Present
Content Master February 2013 - January 2015
CenturyLink June 2011 - March 2012
Taylor Protocols, Inc May 2011 - June 2011
Citi April 2005 - July 2007
Skills
Credit, Mortgage, Cold Calling, Consultative Selling, Mortgage Lending, Selling, Direct Sales, Solution Selling, Salesforce.com, Account Management, Advanced Microsoft..., MS Excel Pivot Tables, Presentation Development, Sales Presentations, Financial Analysis, Financial Calculations, Business Development, New Business Development, Management, VoIP, Customer Retention, SIP Trunking, MPLS, CRM, Ethernet, T1, IP, PRI, Sales, Managed Services, Training, Program Management, Business Process..., Business Strategy, SaaS, Cloud Computing, SharePoint, Co-location, Sales Process, Strategic Partnerships, Consulting, Sales Management, Leadership, Telecommunications
Education
Capella University 2007 — 2009
MBA, Finance
University of Phoenix 2004 — 2007
Bachelor of Science, Business Management
Wayne State University
Liberal Arts and Sciences/Liberal Studies
Xerox October 2014 - Present
CSG Services (Contracted Vendor for Microsoft) July 2013 - October 2014
CSG Services 2014 - 2014
Channel Services Group (CSG) December 2011 - June 2013
Payless ShoeSource July 2006 - December 2011
Skills
Partner Management, Channel Sales, Account Management, CRM, Lead Generation, Business Development, Team Leadership, Customer Service, Customer Satisfaction, Coordination, Collaboration, SaaS, Salesforce.com, Cloud Computing, Microsoft Office, Marketing
Education
Everett Community College 2006 — 2007
High School, General/Arts
Henry M. Jackson High School 2002 — 2005
College Prepatory, 3.0 out of 4.0 grade scale
Microsoft July 2014 - Present
CSG Services June 2013 - Present
Channel Services Group (CSG) January 2013 - May 2013
CSG Channels July 2009 - January 2013
CSG Openline July 2008 - June 2009
CSG Openline July 2007 - June 2008
CSG Openline January 2007 - June 2007
CSG Openline February 2005 - December 2006
CSG Openline April 2004 - February 2005
Skills
Enterprise Software, SaaS, Cloud Computing, Channel Partners, Go-to-market Strategy, Solution Selling, Managed Services, Partner Management, Management, Product Management, Sales Enablement, Business Alliances, Demand Generation, Call Centers, Account Management, Lead Generation, Channel, Data Center, Strategic Partnerships, CRM, Sales, Business Development, Direct Sales
Education
University of Washington 2008 — 2010
BA
Bellevue College 2005 — 2008
AAS
CenturyLink Business for Enterprise July 2015 - Present
CSG Services February 2010 - June 2015
Channel Services Group (CSG) July 2009 - May 2013
Skills
Cloud Computing, SaaS, Account Management, Business Development, Strategy, Management, Go-to-market Strategy, Sales, Strategic Planning, Business Intelligence, Solution Selling, Enterprise Software, Outsourcing, Team Leadership, Telecommunications, Channel Partners, Partner Management, CRM, Lead Generation, Direct Sales, Sales Operations, Channel, Microsoft CRM, Marketing Strategy, Team Management, Professional Services, Product Management, Strategic Partnerships, Sales Process, Vendor Management, Managed Services, Product Marketing, Demand Generation, Start-ups, Cross-functional Team..., Business Alliances, Leadership, Microsoft Licensing, ISV, Channel Partner...
Education
Seattle University
Master of Business Administration (MBA)
Whitworth University 2005 — 2009
B.A., Business Management, Leadership
CSG Openline October 2003 - Present
CSG Services October 2003 - Present
CSG Channels April 2010 - June 2014
CSG Openline October 2003 - June 2013
CSG Openline October 2003 - June 2013
CSG Openline October 2003 - June 2010
Skills
Training, Management, Process Improvement, Leadership, Call Centers, Call Center, Coaching, Team Building, Quality Assurance, Sales, Solution Selling, Customer Service, Selling, Account Management, Vendor Management, Human Resources, Technical Support, SharePoint, Outlook, SaaS, CRM, Customer Retention, Customer Satisfaction, Salesforce.com, Lead Generation, Microsoft Excel, Program Management, Project Management, Interviews, Time Management, Microsoft CRM
Education
Art Institute of Pittsburgh 2011 — 2013
Graphic Design, 3.5 GPA
Spokane Falls Community College 2002 — 2003
N/A, English, Business Computers, Math, Speech, Phys ED
CSG Services July 2015 - Present
CSG Services December 2014 - June 2015
Inviso Corporation April 2012 - November 2014
Inviso Corporation August 2011 - April 2012
Inviso Corporation September 2010 - August 2011
Inviso Corporation November 2008 - September 2010
Skills
Analysis, Business Intelligence, SharePoint, Business Analysis, Project Management, SQL, Microsoft Technologies, Program Management, Team Leadership, Vendor Management, Data Analysis, Process Improvement, Account Management, Business Process, Software Licensing, Software Asset..., Software, Customer Support, PowerPoint, Scorecard Management, Metrics Reporting, Stakeholder Management
Education
City University of Seattle 2009 — 2011
CPA Requirements, Accounting and Finance
Everett Community College 2004 — 2006
Associates, Arts and Sciences
Central Washington University
Degree- Bachelor of Science, Business Administration
Edmonds Community College
Degree, Advanced Paralegal Certificate
CSG Services August 2015 - Present
The Oaks at Ojai March 2015 - June 2015
Wells Fargo February 2014 - September 2014
Health and Learning Center May 2011 - August 2013
Education
Northern Arizona University 2011 — 2014
Chemistry and Philosophy