Experience
CTI   November 2013 - Present
Center for Transformation and Innovation - The Physician Leadership Institute   July 2012 - Present
The Center for Transformation and Innovation   January 2010 - July 2012

Skills
Excellent Operational..., Healthcare, Research, Customer Service, Organizational..., Leadership, Public Health, Excellent leadership..., Microsoft Office, Microsoft Excel, Leadership Development, Human Resources, Excel, Financial Accounting, Operational Efficiency, Data Analysis, Community Outreach, Strategy, Team Building, Management, Strategic Planning, Program Management

Education
University of South Florida   2005 — 2014
Master's Degree, Public Health

American University of Beirut   1995 — 1998
Master's Degree, Political Science and Government

American University of Beirut   1992 — 1995
Bachelor's Degree, Political Studies and Public Administration

International College (IC)   1988 — 1992
High School

Experience
Northrop Grumman Corporation  September 2011 - Present
CTI   2013 - 2014
CTI   2013 - 2014
CTI   2013 - 2014
Northrop Grumman Corporation  September 2010 - September 2011
Iowa Foundation Medical Care   May 2009 - April 2010
Iowa Foundation Medical Care   July 2008 - May 2009
Lockheed Martin  February 2008 - July 2008
Technisource  October 2007 - January 2008
Securityplus Federal Credit Union  December 2005 - October 2007

Skills
Security+ Certified, Remedy, Track IT, HEAT,..., Microsoft Windows..., TCP/IP protocols, Sun Solaris 10, UNIX, CallManager Publisher &..., PL/MYSQL, XML, HTML, Sun MC, Mac OS X,, XACTA, CDW

Education
University of Maryland University College   2012 — 2015
Master's degree, Cybersecurity

Bowie State University   2002 — 2007
Bachelor of Science (BS), Business Information Systems

Experience
CTi   February 2012 - Present
Village Square Veterinary Hospital   2010 - 2012

Skills
Client Liason, Communication Skills, Quality Assurance, Procedure Manuals, Advanced Microsoft..., Multi Tasking

Education
San Francisco State University   2007 — 2010
BS, Management

Experience
Men's Health Centers   June 2014 - Present
DM Clinical Research  February 2014 - May 2014
Texas Center for Drug Development   March 2012 - December 2013
North Houston Gastroenterology Associates   January 2001 - March 2012
Houston Medical Research Associates   May 1999 - March 2012
Medical Family Clinic/Texas Health Care   February 1997 - May 1999
Baylor College of Medicine (BCM) Clinical Rotations / Medical Research   July 1994 - December 1996
CTI   October 1978 - May 1994

Skills
Public Speaking, Healthcare, Clinical Research, Research, Patient Education, Quality Patient Care, Direct Patient Care, Service Development, Practice Development, Clinical Site Management, Clinical Trials, Clinical Consulting, Gastroenterology, Clinical Development

Education
Baylor College of Medicine   1994 — 1996
Master of Science & Physician Assistant Certification, Medicine / PA Studies, Honors (top 25% of class)

The University of Texas at Austin
Bachelor of Science with Honors, Communication

Experience
Blain's Farm & Fleet (Blain Supply, Inc.)   September 2015 - Present
Mecum Auctions  December 2013 - Present
Danaher Motion  2010 - 2012
Danaher Motion  2006 - 2010
Wight & Company  2005 - 2006
CTI   2003 - 2005

Skills
Troubleshooting, Active Directory, Firewalls, Network Administration, Cisco Technologies, Cisco Routers, Switches, Microsoft Exchange, DNS, Windows Server, Servers, DHCP, System Administration, Network Security, TCP/IP, Disaster Recovery, Hardware, Linux, Operating Systems, Windows, Security, Microsoft SQL Server, System Deployment, Unix, Computer Hardware, Networking, Visio, Desktop Computers, XP, Integration, Systems Engineering, Windows 7, Testing, Software Documentation, Process Improvement, Software Installation, Wireless Networking, Routers, Laptops, VMware

Education
Rock Valley College   2012 — 2013
AAS Computer Science

Black Hills State University
Management Information Systems, General

Experience
CTI   May 2014 - August 2014
Joseph Wildonger & Sons Construction   May 2013 - September 2013
The Law Offices of Sandra W. Morris   June 2011 - September 2011

Skills
Engineering, Mathematics, People Skills, Writing, Snowboarding, Highly personable, Friendly Personality, Teamwork, Critical Thinking, Diligent, Matlab, Team-oriented, People-oriented, Open Minded, Windows

Education
University of South Carolina-Columbia   2014 — 2016
Mechanical Engineering, Junior

Hofstra University   2012 — 2014
Mechanical Engineering

Experience
AMG & Associates Inc.   April 2014 - Present
AMG & Associates Inc.   September 2010 - Present
Comfort & Hays / AMG   August 2013 - October 2013
AMG & Associates Inc  August 2012 - August 2013
AMG & Associates Inc.   March 2013 - July 2013
AMG & Associates   October 2010 - March 2013
Grant Crandall & Associates   2009 - December 2010
Hirsch Construction   June 2010 - July 2010
CTI   February 2010 - June 2010
SD Deacon Corp of California   2004 - 2009

Skills
Construction, Contract Management, MS Project, Process Scheduler, Procurement, Construction Safety, Renovation, Management, Green Building, Budgets, Concrete, Construction Management, Pre-construction, Highways, Change Orders, Value Engineering, CPM Scheduling, Constructability, CAD, Submittals, Suretrack, Retail, Time Management, Design-Build, RFI, Cost Control, Customer Satisfaction, Bridge, Earthworks, Carpentry, Cost Management, Estimates, Civil Engineering, AutoCAD, Subcontracting, Contractors, Project Estimation, Tenant Improvement, LEED, Project Bidding, High Rise, Facilities Management, Construction Drawings, Contract Negotiation, Inspection, Bidding Process, Masonry

Education
Chaffey College   1991 — 1991
Pre-Med, Pre-Med program, Anthropology GPA 3.8, Chaffey College, Rancho Cucamonga

Carpentry   1982 — 1986
Completed Carpenter Apprenticeship, Sate of California /UBC.

Caprentry
•1995 - UBC Building Inspector Certificate, East L.A. Skills Center

Experience
CTi   August 2013 - November 2013
Kohl's Department Stores  October 2012 - August 2013
Family Law Assistance Center   January 2011 - May 2012
Echo Park Boys and Girls Club   June 2006 - November 2007

Skills
Typing, Microsoft Excel, Microsoft Office, Communication, Customer Service, Office Administration

Education
Everest University Online   2013 — 2015
Bachelor's degree, Business Applied Management, Junior

Everest College-Ontario Metro   2010 — 2012
Associate's degree, Paralegal Studies

Experience
Metropolitan College of New York  September 2014 - Present
Qatar Computing Research Institute  June 2014 - Present
Continuum Health Partners  January 2013 - August 2013
CT&I  February 2012 - June 2012
Blue Fly Web Marketing  September 2011 - December 2011

Skills
Emergency Management, Emergency Communications, Business Continuity, Marketing, Management, Research, Analysis, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Access, Teamwork, Outlook, Facebook, Social Networking, Nonprofits, SEO, Customer Service, Disaster Response

Education
Metropolitan College of New York   2012 — 2013
Master of Public Administration (MPA), Emergency Management

Binghamton University - School of Management   2008 — 2012
Bachelor of Science; School, Management; Management

Experience
Tobias Media   August 2008 - Present
The Pentagon Channel  2010 - 2014
National Geographic Television  2000 - 2008
PGI  1997 - 2000
Corporate Visions  1991 - 1995
CTI   1987 - 1990

Skills
Graphic Design, 3D graphics, Motion Graphics, User Experience, Information Graphics, Adobe Creative Suite, InDesign, Illustrator, Illustration, Logo Design, Layout, Web Design, Photoshop, Graphics, Mac, After Effects, Animation, Multimedia, Cinema 4D, UX design, Concept Design, Interaction Design, Storyboarding, Creative Direction, Post Production, Flash Animation, Concept Development, User Experience Design, 3D, Flash, Broadcast, 3D visualization, Experience Design, Corporate Branding, Creative Strategy

Education
Art Institute of Pittsburgh   1984 — 1986
Associates, Visual Communications

Virginia Commonwealth University   1992 — 1993
Fine Arts

Experience
U.S. Department of Labor   September 2009 - Present
Premier Consulting  December 2007 - September 2009
CTI   June 2004 - December 2007

Skills
Government Contracting, Nonprofits, Project Planning

Education
Ashworth College   2012 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General

Liberty University   2000 — 2003
Bachelor's degree, Multi-/Interdisciplinary Studies, General

Experience
InnerActive Inspirations   October 2010 - Present
InnerActive Inspirations   2006 - Present
The Coaches Training Institute  September 2001 - October 2012
Coaches Training Institute   2001 - October 2010
CTI   2001 - October 2010

Skills
Entrepreneur, Emotional Intelligence, Executive Coaching, Personal Development, Leadership Development, Change Leadership, Coaching, Public Speaking, Culture Change, Large Group Facilitation, Workshop Facilitation, Entrepreneurship, Organizational..., Change Management, Training, Life Coaching, Leadership, Career Development, Staff Development, Team Building, Executive Development, Conflict Resolution, Organizational..., Program Development, 360 Feedback, Career Counseling, MBTI, Management Consulting, Instructional Design, Business Coaching, Management Development, Personal Coaching, Work Life Balance, Lifestyle Coaching, Training Delivery, Presentation Coaching, Motivational Speaking, Career Management, Facilitation, Experiential Learning, Organizational Learning, Retreats, Appreciative Inquiry, Performance Improvement, Employee Training, Program Facilitation

Education
Pacifica Graduate Institute   1988 — 1990
MA, Depth Psychology

University of California, Berkeley   1978 — 1982
BA, English

Experience
Styles Of Excellence   August 2013 - Present
Independent Contractor  July 2001 - 2011
CTI   June 1999 - July 2001
ERX Logistics   June 1996 - June 1999
Gwaltney Of Smithfield Ltd   October 1994 - March 1996
Gwaltney Of Smithfield Ltd   August 1994 - October 1994
S & K Mens Wear   December 1993 - August 1994
U.S. Army   October 1984 - August 1993

Skills
Non-profits, Training, Sales, Management, Event Planning, Leadership, Software Documentation, Public Speaking, CRM, Time Management, Operations Management, Human Resources, Strategic Planning, Nonprofits, Social Media, Microsoft Excel, Microsoft Office

Education
Ohio State College of Barber Styling   2012 — 2013
Barbering/Barber

Columbus State   2011 — 2011
Digital Design & Graphics

Youngstown State University   1980 — 1981

Art Institute of Pittsburgh   1980 — 1980
Graphic Design

South High   1976 — 1980

Experience
CTI   May 2012 - Present
University of north Texas  January 2011 - February 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Data Analysis

Education
University of North Texas   2009 — 2012
Bachelor of Science (B.S.), Mechanical and Energy Engineering

Collin County Community College   2007 — 2009
Associate of Science (A.S.), Mathematics and Computer Science

Experience
First Coast Fire Sprinklers   October 2014 - August 2015
Pointe Medical Services   August 2012 - January 2014
CTI   December 2011 - August 2012
US Army  March 2006 - September 2009
CSC Scania   May 2007 - September 2008
Convoy Support Center   May 2007 - September 2008

Skills
Security Clearance, Force Protection, Weapons, Tactics, Intelligence Analysis, Firearms, Security Operations, Executive Protection, Investigations, Personal Security, Personal Protection, Protection, Corporate Security, Security Training, Risk Assessment, Crisis Management, First Aid, Private Investigations, Biometrics, Loss Prevention

Education
Gateway Technical College   2009 — 2010
Commercail Pilots Program, Avation

United States Military Schools and Training   2006 — 2009
Certified to Operate, extended

J.I. Case High School
HS

Experience
Medley Health  March 2011 - Present
CTI   February 2010 - January 2012
CivicActions LLC   April 2007 - October 2009
Fern Tiger Associates  August 2005 - April 2007
EarPeace Technologies   December 2004 - September 2005
Elo TouchSystems  September 1999 - October 2004
CSU East Bay  July 1990 - September 1999

Skills
Salesforce.com, Product Development, Outlook, Marketing Strategy, Fundraising, Customer Service, Strategy, Cross-functional Team..., Sales Management, Management, Marketing, Product Management, CRM, Project Planning

Education
California State University-East Bay
BA, Sociology, minor in Marketing

Experience
AQIWO   November 2012 - Present
Levin Group  November 2011 - Present
PostGradU   March 2010 - Present
CTI   2011 - 2014
U.S. Department of Labor   2011 - 2012
Merkle  November 2009 - July 2010
FocalBridge   December 2006 - February 2010
Sentient Systems  1995 - 1997

Skills
Business Intelligence, SharePoint, Project Management, Team Leadership, Analytics, Enterprise Architecture, Microsoft SQL Server, Process Improvement, CRM, Integration, Software Documentation, Software Development, E-commerce, Business Process, Start-ups, Leadership

Education
University of Maryland - Robert H. Smith School of Business   1999 — 2002
M.B.A., Entrepreneurship, Human Resource, Information Systems

Salisbury University - Perdue School of Business   1992 — 1995
BA, Management Information Systems

Experience
FDA  June 2012 - Present
FDA  July 2011 - June 2012
FDA  October 2010 - July 2011
FDA  March 2009 - June 2011
CTI   July 2006 - April 2008
Kendle International  May 2003 - February 2006
Pharmacia  May 1992 - May 1994
Marion Merrell Dow Pharmaceuticals  August 1990 - June 1992

Skills
GCP, Regulatory Affairs, FDA, Pharmaceutical Industry, GMP, Sop, GLP, Regulatory Requirements, Validation, Clinical Development, Quality Auditing, CAPA, Clinical Trials, Change Control, Quality System, 21 CFR Part 11, Pharmacovigilance, Drug Development, Regulatory Submissions, IND, Pharmaceutics, Quality Assurance, Microbiology, Clinical Research, Laboratory, Biotechnology, Chemistry, Biopharmaceuticals, Technology Transfer, V&V, FDA GMP, Vaccines, Lifesciences, HPLC, Regulations, Pharmacology, Analytical Chemistry, Chromatography, Quality Control, CRO, ISO 13485, UV/Vis, LIMS, Medical Devices, eCTD, CMC, Drug Discovery, GxP, ELISA, Protocol

Education
Purdue University
Master of Science (M.S.), Industrial & Physical Pharmacy (Drug Regulatory and Quality Compliance)

Purdue University   2006 — 2008
Graduate Certificate, Drug Regulatory and Quality Compliance

Northern Kentucky University
Bachelor of Science (B.S.), Biology (Pre-Medicine)

Experience
Tower Ventures, LLC   October 2014 - Present
Ryan Towers, LLC   October 2014 - Present
CTI   2013 - 2014
American Tower  2000 - 2013

Skills
Mergers, Strategy, Due Diligence, Negotiation, Wireless, Strategic Partnerships, Telecommunications, Corporate Development, Start-ups, Contract Negotiation, Venture Capital, Mobile Devices, Mergers & Acquisitions, Vendor Management, Cellular Communications, Cross-functional Team..., Business Development, Product Management, Portfolio Management, Acquisitions, Strategic Planning, Business Strategy

Education
Boston College   1988 — 1992

Experience
Consolidated Technologies Inc.   March 2008 - Present
CTI   July 2002 - February 2008

Skills
VoIP, Telephony, Avaya, Unified Communications, Telecommunications, SIP, Project Management, Cloud Computing, Managed Services, IP, Wireless, Video Conferencing, WAN, Ethernet, Call Centers, MPLS, Data Center, Solution Selling, Networking, LAN-WAN, SIP Trunking, Cabling, Switches, Cisco Technologies, Network Engineering, Voice Mail, Unified Messaging, Network Design, IP PBX, T1, Co-location, Disaster Recovery, Technical Support, Servers, Vendor Management, Computer Network..., Information Technology, Troubleshooting, H.323, Virtualization, Integration, Avaya Communication..., Professional Services, Avaya Technologies

Education
Manhattan College   2006 — 2008

AVAYA CM ACSS/ACIS Certified

Avaya IPO ACSS/ACIS Certified

Mahopac High School

Experience
Bag End Loudspeakers   January 2005 - Present
BACOG   2013 - 2014
Justrite Manufacturing Company  January 2006 - November 2012
CTI   2002 - 2005
Barrington Countryside Fire Department, Inc.   2002 - 2004
Cole Parmer  1998 - 2001

Skills
Corporate Branding, Creative Direction, Adobe Creative Suite, InDesign, Advertising, Microsoft Office, Product Development, Product Design, Project Management, Typography, Corporate Identity, Visual Communication, Layout, Posters, Catalogs, Photoshop, Solidworks, Graphic Design, Magazine Design, Web Graphics, Trade Show Signage, Art Direction, In-house Design, Brochures, E-brochures, Branding & Identity, Trade Shows, Pre-press, QuarkXPress, Illustrator, Logo Design, Direct Mail, Packaging, Web Design, Art, Graphics, Concept Development, Marketing, Business Cards, Brand Development, Vector Illustration, Stationery, Invitations, Collateral, Banners, Environmental Graphics, Flyers, Press Checks, Digital Printing, Type Design

Education
Illinois Institute of Technology
Institute of Design

University of Illinois at Chicago
Bachelor of Arts (BA), Graphic Design

Experience
Solvere One - Solvere is Latin for Solution. One solution, One partnership.   2013 - Present
Books and Books  2002 - 2015
ChenMed  March 2012 - October 2012
Drew International Consulting Co   January 2006 - May 2012
Robert Half Technology  2010 - March 2012
Robert Half Technology  2010 - 2011
CTI   2006 - 2007
CTI   2006 - 2007
abc Distributing, LLC  1999 - 2006
abc Distributing  1999 - 2006

Skills
Active Directory, Disaster Recovery, SDLC, Business Intelligence, VMware, IT Strategy, SharePoint, Cloud Computing, Microsoft SQL Server, IT Management, SQL, Windows Server, ITIL, Integration, Visio, Information Technology, Enterprise Architecture, IIS, Microsoft Exchange, Virtualization, Servers, Operating Systems, Vendor Management, SSIS, IT Operations, Group Policy, DNS, Software Documentation, Data Center, SOA, Network Security, Windows 7, Microsoft Technologies, Database Design, System Administration, Networking, Network Administration, Data Warehousing, DHCP, Security, Oracle, Cisco Technologies, Firewalls, XP, Databases, Citrix, VMware ESX, TCP/IP, VPN, Windows

Education
Barry University   2004 — 2009
Bachelor of Sciences, Information Technology

Experience
Sourcebooks  July 2014 - Present
inkyboy   October 2005 - Present
CTI   May 2001 - October 2005
Guideposts  September 1996 - March 2001

Skills
Illustrator, Storyboarding, Publication Design, Magazine design, Character Design, Graphic Design, Magazine Design, Character Animation, Digital Illustration, Illustration, Books, Art Direction, Publishing, Packaging, Graphics, Photography, Advertising, Typography, Creative Direction, Magazines, Logo Design, Image Manipulation, Posters, Art

Education
American Academy of Art   1984 — 1986
Associates Degree, Illustration and Design

Experience
self  April 2010 - Present
Inspired Commitment   April 2010 - Present
CTI   2009 - 2010
Multiple employers, various social service providers   September 1977 - March 1992

Skills
Co-Active Coach, Counselor, Teacher, Emotional Intelligence, Personal Development, Executive Coaching, Public Speaking, Coaching, Family Therapy, Teaching, Life Coaching, Small Business, Leadership Development, Organizational..., Psychotherapy, Leadership, Team Building, Workshop Facilitation, Motivational Speaking, Staff Development, Training, Self-esteem, Lifestyle Coaching, Conflict Resolution, Mental Health, Career Development, Business Coaching, Work Life Balance, Stress Management, Executive Development, NLP, 360 Feedback, Career Counseling, Wellness Coaching

Education
CTI   2009 — 2010

California State University Stanislaus   1972 — 1977
BA, Psychology

Experience
AdRem Systems   2013 - Present
SAIC  February 2003 - January 2012
CTI   1997 - 2003

Skills
DoD, Proposal Writing, Government Contracting, Program Management, Security Clearance, Systems Engineering, Government, Requirements Analysis, Defense, Integration, Military, Intelligence, Information Assurance, PMP, Security, National Security, Earned Value Management, Resource Management

Education
California State University-Monterey Bay   2009 — 2011
MBA

Northern Illinois University   1990 — 1994
B.S, Management Information Systems

Experience
Korbel Partners   March 2012 - Present
Seneca  July 2010 - March 2012
DNF Security   September 2007 - June 2010
CTI   November 2005 - March 2007
Agilysys  September 2000 - November 2005
Telrepco   May 1990 - July 2000
HMH  1984 - 1990
Binary Systems   1980 - 1984

Skills
Solution Selling, Enterprise Software, Security, Project Management, Integration, Storage, Business Development, Sales Management, Selling, Strategy, SaaS, Salesforce.com, Cloud Computing, Sales, Account Management, Leadership, CRM, Consulting, Channel, Lead Generation, Professional Services, Solution Architecture, Business Analysis, Networking, Managed Services, Business Intelligence, Marketing, Product Management, Direct Sales, Servers, Team Leadership, Management, Sales Process, Telecommunications, Vendor Management, Channel Partners, Information Technology, Sales Operations, Cold Calling, Network Security, Virtualization, Strategic Partnerships, HP, Start-ups, Data Center, Product Marketing, Wireless, New Business Development, Recruiting, Technical Recruiting

Education
Oakland Community College

University of Michigan

Experience
Direct Dental and Marin Benefit   2010 - Present
Redwood Credit Union  May 2014 - May 2015
Redwood Credit Union  2014 - 2015
Maria Felice Cunningham   2003 - 2015
Maria Felice Cunningham   2003 - 2015
Big Brothers Big Sisters of the North Bay  2003 - 2015
Big Brothers Big Sisters of the North Bay  2003 - 2015
Big Sky Thinking, LLC   January 2010 - May 2014
Marin Women's Hall of Fame Board Member--Community Relations   January 2011 - August 2011
CTI   December 2007 - April 2010

Skills
Public Speaking, Non-profits, Leadership Development, Corporate Communications, Coaching, Leadership California..., Leadership, Workshop Facilitation, Business Coaching, Executive Coaching, Organizational..., Team Building, Entrepreneurship, Marketing, Personal Development, Strategic Planning, Training, Talent Management, Nonprofits, Sales, Management, Business Development, Public Relations, Team Leadership, Program Management, Management Consulting, Strategy, Event Planning, Advertising, Community Development, Executive Management, Policy, Emotional Intelligence, Start-ups, Small Business, Executive Development, Negotiation, Strategic Partnerships, Fundraising, Organizational..., MBTI, Conflict Resolution, Staff Development, Career Counseling, Presentation Coaching, Consulting, Culture Change, Motivational Speaking, Management Development, Thought Leadership

Education
Tribal Leadership Intensive   2013 — 2014
Tribal Leadership Intensive facilitation, Organizational Leadership

Dominican University of California   2012 — 2013
Leadership 3.0 MBA cert. program, Leadership and Management Skills

The Ford Institute   2009 — 2010
Certification, Shadow coaching and emotional resilience

The Coaches Training Institute   2008 — 2010
Coaching Certificate Leadership Graduate, Coach Training and year long Leadership training

The Disney Institute of Excellence
Graduate in Leadership Excellence, Leadership, Brand Loyalty, Customer Service, People Management, Creativity

The Indiana School of Philanthropy
Fundraising Certificate, All fields of Development for funding

University of Redlands
Whitehead School of Business BS in Business Administration, Marketing, Journalism, Business

Experience
Victor Smith Law Group   May 2015 - Present
Diomics Inc.   August 2014 - Present
CTI   October 2009 - January 2011
SAIC  November 2007 - September 2008
ABX Air, Inc.   October 2006 - October 2007
US Navy  1981 - 1998
Cypress Gardens, Sea World, Tommy Bartlett's   1974 - 1998

Skills
Military, Air Force, Aerospace, Piloting, Aviation, Aircraft, Security Clearance, Manufacturing, Military Operations, DoD, Government, Weapons, Instructor-led Training, Helicopters, Program Management, Flights, Commercial Aviation, Defense, Command, Avionics, Aircraft Maintenance, Operations Management, Operational Planning, Airlines, Airports, Transportation, Risk Management, US Naval Aviator,..., US Navy, UAV Pilot, Flight Safety, Training, Strategic Planning, Military Experience, Flight Planning, Team Building, Flight Training

Education
Naval Postgraduate School   1991 — 1991
Aviation Safety

Florida Southern College
BS, Economics

Experience
McClelland Household   October 2009 - Present
Tyndale House Publishers  March 2003 - October 2009
American Academy of Pediatrics  2001 - 2003
CTi   August 1999 - January 2001
F&W Publications  May 1998 - August 1998

Skills
Copywriting, Event Planning, Public Relations, Strategic Planning, Publishing, Promotions, Web Design, Marketing, Marketing Strategy, Marketing Communications, Online Advertising

Education
Sessions College for Professional Design   2011 — 2012
Web Design, Certificate

Miami University   1995 — 1999
BA, Marketing

Experience
BIOPHARMA INFORMATIC   August 2015 - Present
Park Plaza Hospital  August 2015 - September 2015
CTI   October 2014 - August 2015
Alpert and Sermas Neurology   March 2015 - April 2015
Park Plaza Hospital  May 2014 - July 2014
TEDxBaghdad   July 2011 - January 2014
Iraq Health Aid Organization   October 2009 - January 2014
GlaxoSmithKline  October 2011 - October 2013
MEPI Local Chapter   March 2012 - September 2013
Oxfam  November 2010 - June 2013

Skills
Pulmonology, Medicine, Market Access, Public Health, Clinical Research, Pharmaceutical Sales, Hospitals, Cancer, Medical Education, Surgery, Internal Medicine, Healthcare

Education
University of Baghdad   2006 — 2011
MD, Medicine

Montana State University-Bozeman   2009 — 2009
Leadership, MEPI leadership

Distinguished students Highschool in Baghdad   2001 — 2006
High School diploma, Basic Science

Experience
Trident Technologies  June 2015 - August 2015
U-Haul International, Inc.   April 2013 - October 2013
West Corporation  September 2007 - October 2007
CTI   November 1997 - June 1998
Stoughton Trailers, LLC  April 1997 - November 1997
Arby's Restaurant Group, Inc.   September 1996 - June 1997
Monterey Mills  December 1996 - April 1997
Kmart  January 1995 - April 1995
Dunkin Donuts  June 1994 - October 1994
McDonald's Corporation  September 1993 - June 1994

Skills
Customer Service, Sales, Microsoft Office, Problem Solving, Leadership, PowerPoint, Microsoft Word, Retail, Time Management, Teamwork, Merchandising, Customer Satisfaction, Training, Social Networking, Cashiering, Cash Register, Microsoft Excel, Management, Human Resources, Data Entry, Social Media

Education
Athens State University   2014 — 2017
Bachelor's degree, Human Resource Management & Logistics and Supply Chain Management, 3.8

John C Calhoun State Community College   2011 — 2014
Transfer, General Studies, 3.84

Experience
University of St. Thomas  August 2015 - Present
Mary Olk and Associates   April 1997 - Present
The Coaches Training Institute  March 1998 - Present
Mary Olk & Associates   August 1991 - Present
CTI   1997 - Present
Performance Consultants International   April 2010 - Present
Individual Private Practice   August 1991 - August 1999

Skills
Coaching, Leadership Development, Personal Development, Professional Development, Executive Coaching, Personal Coaching, Life Coaching, Career Development, Training, Workshop Facilitation, Teaching, Leadership, Public Speaking, Emotional Intelligence, Coaching Skills Training, Executive Development, Inspiration, Motivational Speaking, Staff Development, Inspiring, Mentoring, Training & Development, Employee Training, Psychology, Management Development, Program Development, Adult Education, Instructional Design, Career Development..., Impromptu Speaking, Wellness Coaching

Education
The Coaches Training Institute   1997 — 1998
CPCC, Personal & Professional Development Coaching

State University of New York at Albany   1983 — 1990
Ph.D., Counseling Psychology

College of St. Benedict   1978 — 1982
BA, Psychology

Experience
US Department of Homeland Security  June 2014 - Present
CTI   2012 - 2013
Riveredge Hospital  July 2011 - July 2012

Skills
Customer Service, Microsoft Office, Event Planning

Education
Prince George's Community College
Certificate, Early Childhood Education and Teaching

Experience
Conversant Inc.  December 2013 - Present
Sarcom  January 2013 - Present
Conversant, LLC  2013 - 2015
CTI   September 2012 - January 2013
SMCI  August 2011 - September 2012
CPI Solutions  January 2011 - August 2011
Guitar Center  June 2000 - January 2011
Interthinx  2006 - 2006
AMGEN, SMCI   October 1999 - June 2000
Warner Bros  June 1998 - September 1999

Skills
Active Directory, Windows Server, Microsoft Exchange, Servers, Troubleshooting, Citrix, Windows, Technical Support, Hardware, Disaster Recovery, VMware, Microsoft Lync, Opsware, SCOM, System Administration, DNS, Enterprise Software, Networking, System Deployment, Lync, VMware ESX, DHCP, Data Center, IT Operations, Hyper-V, XP, Management, Integration, Windows 7, Vendor Management, High Availability, Security, Virtualization, Cisco Technologies, Visio

Education
TriNet   1999 — 2001

Moorpark College
General education and MIS

Experience
Laurel Stouffer Professional Counseling, PLLC   November 2012 - Present
Grand Lake Mental Health  September 2011 - December 2012
CTI   October 2010 - April 2011
LDS Family Services  May 2010 - August 2010

Skills
Behavioral Health, Mental Health Counseling

Education
Oklahoma State University   2007 — 2010
Master's degree, Mental Health Counseling/Counselor

Brigham Young University   1982 — 1986
Bachelor of Arts (B.A.), Spanish Language Teacher Education, Minor in Sociology

Experience
CTI BioPharma  March 2015 - Present
Aitken Pharmaceutical Consulting Inc   October 2005 - Present
Aitken Pharmaceutical Consulting Inc   October 2005 - Present
Cell Therapeutics, Inc.   August 2012 - March 2015
Vantage Crest Consulting   2011 - 2011
Cell Therapeutics Inc  1997 - 2003
CTI   1997 - 2003
Oread  1995 - 1997
Montana Resources Inc   1994 - 1995
Montana Bureau of Mines and Geology  1992 - 1994

Skills
eCTD, GMP, CRO, IND, Technology Transfer, Regulatory Affairs, cGMP, SOP, Pharmaceuticals, Regulatory Submissions, Validation, Analytical Chemistry, HPLC, Generics, Chromatography, ANDA, Regulatory Requirements, Online Communications, Change Control, Problem Solving, Sop, FDA, V&V, Clinical Development, Pharmaceutical Industry, Generic Programming, Gas Chromatography, CAPA, Pharmaceutics, Lifesciences, Quality Assurance, Quality System, Formulation, Medical Devices, Clinical Trials, Drug Development, Quality Control, Laboratory, Life Sciences

Education
Montana Tech of the University of Montana   1991 — 1995
BS, Chemistry

The Center for Professional Innovation and Education
Global Regulatory Affairs Compliance Professional Certification

edinburgh school of business

Experience
CTI   March 2013 - Present
iCore Networks  September 2012 - February 2013
Aerotek  August 2010 - September 2012
Merritt Athletic Clubs  July 2008 - August 2010

Skills
Consulting, Technical Recruiting, Staffing Services, Business Development, Sales, Cold Calling, Customer Service, Recruiting

Education
McDaniel College   2004 — 2008
Bachelor of Arts (B.A.), Kinesiology and Exercise Science

Experience
Browsium Inc.  March 2012 - September 2012
SightLine Systems Corporation   September 2011 - March 2012
ManTech SMA  September 2007 - August 2011
Geologic Solutions  August 2005 - September 2007
Aeroflex  2002 - 2005
CTI   2001 - 2002
NLX  1999 - 2001
Raytheon Missile Systems  1996 - 1999

Skills
SCRUM, C, C++, Visual C#, Python, VMware Workstation, SDLC, git, mercurial, Visual Studio, x86 Assembly, Integration, Visual C++, Bash, Unix, Unix Shell Scripting, Unit Testing, TDD, Integration Testing, Continuous Integration, Agile Methodologies, Agile Testing, Software Development, Software Documentation, Software Project..., Software Engineering, Software Design, Embedded Software, Embedded Operating..., RTOS, Jenkins, Regression Testing, Automated Software..., PHP, NUnit, Requirements Analysis, JIRA, TCP/IP, Computer Network..., Network Security, Vulnerability Research, Motor Control, OpenGL, Hacking, Cross Compilers, Multi-platform..., ANSI C, Unicode, Debugging, Scrum

Education
Arizona State University
B.S.

Experience
TrueNet Communications  May 2015 - Present
CTI   November 2014 - March 2015
Osmose Communications Services  February 2012 - April 2014
Lightship Consulting Group   2010 - 2012
QC Data  1998 - 2009
Information and Graphic Systems   1994 - 1998
NYNEX (VERIZON)   1983 - 1994

Skills
Telecom OSP Engineering, Telecom OSP Engineering..., Telecom OSP Engineering..., Geo-Spatial Information..., Data Conversion, Executive Management, International Business, Systems, Telecommunications, OSP Engineering, OSP, Cross-functional Team..., Product Management, Program Management, Leadership, Integration, Optical Fiber, CRM, Business Development, Outsourcing, Start-ups, Contract Negotiation, Strategy, Operations Management, Management, Project Management, Process Improvement, Project Planning, Strategic Planning, Networking, Professional Services, Customer Satisfaction, Solution Selling, Vendor Management, SDLC, Budgets, Analysis, Human Resources, Performance Management, Business Process..., Selling, Software Development, P&L Management, Sales, Team Leadership, Business Planning

Education
Lesley University   1986 — 1988
Master of Science, Applied Management

University of Massachusetts Dartmouth   1980 — 1983
Bachelor of Science, Electrical Engineering Technology

Experience
gyro  September 2014 - Present
Equinox  November 2012 - Present
RIVET GLOBAL  June 1999 - October 2012
The Sloan Group  1999 - June 2008
CTI   1997 - 1999

Skills
Brochures, InDesign, Direct Mail, Logo Design, Advertising, Adobe Acrobat, Creative Direction, QuarkXPress, Photoshop, Illustrator, Dreamweaver, Social Media, Art, Online Marketing, Graphics, Creative Strategy, Pre-press, Graphic Design, Image Manipulation, Layout, Corporate Identity, Direct Marketing, Mac, Banners, Adobe Creative Suite, Typography, Catalogs

Education
Kaplan University   2011 — 2013
Bachelor of Science (B.S.), Health and Wellness, General

City University of New York City College   1987 — 1993
Associate of Arts (A.A.), Commercial and Advertising Art

Experience
Paramount Equity Mortgage  May 2015 - Present
Lobel Financial  February 2014 - April 2015
Universal Recovery Corporation   June 2012 - November 2013
Westlake Financial Services  July 2007 - February 2012
CTI   May 2005 - June 2007
Universal Recovery Corporation   May 2002 - April 2005

Skills
Coaching, Microsoft Office, Leadership, Social Media, Customer Service, Sales, New Business Development, Team Leadership, Management, Public Relations, Advertising, Social Media Marketing, Team Building, Strategic Planning, Business Strategy, Microsoft Excel, Project Management, Marketing Strategy, Business Development, Sales Management, Finance, Credit, Banking, Loans, Financial Analysis, Relationship Management, Financial Services, Credit Analysis, Portfolio Management, Call Centers, Customer Retention, Sales Operations, Business Planning, Negotiation, Credit Risk, Sales Process

Education
Sacramento State Pre Hospital Program   2012 — 2012
Completion of Course, EMT

Los Angeles City College   2005 — 2007
Criminal Justice and Corrections

Prudential School For Real Estate   2006 — 2006

Del Campo High Scool   1997 — 2001

Experience
United States Naval Academy  August 2015 - Present
Cipher Systems LLC  January 2015 - August 2015
CTI   November 2014 - January 2015
Fort Hays State University  September 2013 - August 2014
IT consultant Self Employed  January 2013 - August 2013
William Paterson University  August 2008 - July 2010
William Paterson University  September 2003 - August 2008
Cipriani  1998 - 2002
Harbour Lights   1997 - 1998
Auggie's   1995 - 1997

Skills
Technical Support, Security, Network Security, Disaster Recovery, Leadership, Integration, System Administration, Team Leadership, Information Assurance, Help Desk Support, Windows 7, Citrix, Organization, Teamwork, Desktop Deployment, Troubleshooting, Xen, WSUS, Virtualization, Team Building, Operations Management, Project Management, Data Migration, IT Asset Management, IT Security Best..., IT Security Policies, IT Security Assessments, Active Directory, Security+, Customer Support, Ghost Imaging, Virus Removal, Hardware, Microsoft Exchange, Windows XP

Education
Fort Hays State University   2011 — 2013
Master of Liberal Studies (MLS), Information Assurance Security Management

William Paterson University of New Jersey   1992 — 2005
BS, Computer Science

Culinary Institute of America   1995 — 1997
AOS in Culinary Arts, Culinary Arts

Experience
CPZ consultants   August 2012 - Present
CTI   August 2010 - March 2014
AstraZeneca Pharmaceuticals  2002 - August 2010
RPS  October 2002 - October 2004
ViroPharma Incorporated  April 2000 - October 2002

Skills
Pharmaceutical Industry, Specialities:..., CTMS, EDC, ICH-GCP, Clinical Monitoring, Clinical trials, Clinical Data Management, Clinical Research, Drug Development, FDA, Infectious Diseases, Pharmacovigilance, Regulatory Submissions, Rheumatology, Sop, Validation, Therapeutic Areas

Education
Alderson-Broaddus College   1976 — 1980

Experience
US Bank / FSV Payment Systems   September 2006 - Present
CitiStreet, a State Street and Citigroup Company   April 2004 - September 2006
CitiStreet, a State Street and Citigroup Company   December 2001 - April 2004
CitiStreet, a State Street and Citigroup Company   June 1999 - December 2001
CitiStreet, a State Street and Citigroup Company   October 1998 - June 1999
CTI   August 1998 - October 1998
American Management Systems  June 1996 - August 1998
Norfolk Naval Shipyard  June 1994 - June 1996
Norfolk Naval Shipyard  April 1992 - June 1994
Norfolk Naval Shipyard  February 1990 - April 1992

Skills
Process Improvement, Vendor Management, Operations Management, Business Analysis, Outsourcing, Call Centers, Customer Service, Team Building, Six Sigma, Project Management, System Implementations, Client Development, MIS Reporting, Management, Leadership

Education
Old Dominion University   1991 — 1993
Master’s Degree, Engineering / Industrial Management

University of Florida   1984 — 1989
Bachelor’s Degree, Industrial and Systems Engineering

Experience
St. Jude Medical  2010 - 2011
LightLab Imaging  September 2007 - September 2009
Boston Scientific  2004 - 2007
Boston Scientific  2000 - 2002
Boston Scientific  1997 - 2000
Cardiovascular Imaging Systems   1989 - 1995
Atari  1982 - 1984
CTI   1979 - 1980

Skills
Medical Devices, Product Marketing, Design Control, Product Launch, ISO 13485, Engineering, Project Management, Capital Equipment, FDA, Cross-functional Team..., Field Service, Market Development, Biomedical Engineering, Product Development, Electronics, Cardiology

Education
Cleveland State University

Mission College, Santa Clara, CA

Ohio University

Experience
PVS In-Store Graphics   March 2010 - Present
Lit Workshop  September 2008 - March 2010
Colour Scan   2000 - 2008
CTI   1993 - 2000
GTE Directories  1983 - 1990

Skills
Print Production..., Packaging, Advertising, Brand Development, POS, Marketing Communications, Account Management, Strategic Planning, Production, Product Development, Offset Printing, Marketing Strategy, Customer Relations, Retail, Digital Printing, Print Management, Creative Development, Negotiation, Concept Development, Large Format Printing, New Business Development, Budget Management, Print Production, Sales Management, Print, Creative Direction, Trade Shows, Wide Format Printing, Integrated Marketing, Direct Marketing, Pre-press, Sales, Outdoor Advertising, Catalogs, Email Marketing, Budgets, Corporate Branding, Customer Service

Education
St. Norbert College   1981 — 1985

Experience
Lotte Schmitz   April 2006 - Present
Oregon Translation   2006 - Present
CTi   2006 - Present
Global Language Solutions  2003 - Present
Tek Translation International  2003 - 2009
BIOTRONIK  2003 - 2006

Skills
Localization, Translation, Website Localization, Trados, Multilingual, Technical Translation, Linguistics, Foreign Languages, German, Interpreting, Localization Testing, Internationalization, Language Services, Legal Translation, Subtitling, Manuals, Machine Translation, Medical Translation, Proofreading, French, CAT tools, Globalization, Desktop Publishing, Terminology, SDL Trados, Intercultural..., English, Transcription, L10n, SDLX, Wordfast, Editing

Education
Middlebury Institute of International Studies at Monterey   1996 — 1998
MAT, Translation

Karl-Franzens-Universität Graz   1978 — 1987
M.A., French, History

Experience
Venn Advisory   August 2009 - Present
CTI   2006 - 2006
Janssen-Ortho  2003 - 2005

Education
Center for Humanistic Studies   2004 — 2006
Masters in Clinical and Humanistic Psychology, Clinical Psychology

Experience
Webbersaur.us   February 2009 - Present
Quinnipiac Polling Institute  June 2012 - March 2014
Pfizer  December 2007 - 2008
CTI   2006 - 2006
Dsl.Net  2003 - 2004
wang labs  1982 - 1989

Skills
Vendor Management, Call Center, ITIL, Process Improvement, People Management, Service Delivery, IVR, Customer Relations, Help Desk Management, IT Service Management, IT Operations, Team Building, Team Leadership, Troubleshooting, Vendor Relations, Service Management, Incident Management, Network Operations, Service Desk, Service Improvement, SLA, IT Management, Escalation Management, IT Outsourcing, Staff Management, IT Strategy, Management, Computer Network..., Program Management, Call Centers, Disaster Recovery, SDLC, SharePoint, PMP, Cloud Computing, Visio, Technical Support, Cisco Technologies, VoIP, Networking, Integration, Professional Services, Telecommunications, Enterprise Software, Business Analysis, SaaS, Testing, CRM, Business Intelligence, PMO

Education
Queensborough Community College   1970 — 1974
Associate's degree, Computer Science

Experience
CTI   March 2004 - Present
self-employed  1986 - 2000
Family Support Council, NH   September 1992 - September 1995

Skills
Mental Health, Program Coordination, Chemical Dependency

Education
Lesley University   1989 — 1992
Masters, Clinical Mental Health Counseling

Burlington College
BA, Psychology

Experience
K2 Enterprises, Inc.   March 1990 - Present
CTI   2005 - 2005

Skills
Theatre, Event Management, Film, Entertainment, Event Planning, Marketing, Editing, Acting, Video Production, Music, Social Media Marketing, Creative Direction, Television, Social Networking, Social Media, Public Relations

Education
Columbia College (NY)   1979 — 1983
BA, English

CTI

Experience
Amazon  September 2014 - Present
State of Indiana  May 2010 - Present
Brooksource (for Judicial Technology Automation Committee)   October 2009 - April 2010
RWD Technologies  February 2004 - June 2009
ADESA  January 2002 - September 2003
CTI   August 2000 - May 2001
National Consumer Lending/Bank One Financial Services   October 1998 - May 2000
Mayflower Transit  March 1993 - April 1997
US Army  November 1988 - December 1991
Conner Prairie  1987 - 1988

Skills
Technical Writing, Software Documentation, Process Improvement, Business Analysis, Customer Service, Technical Support, Testing, Employee Training, Training, SharePoint, Visio, PeopleSoft, Microsoft Office, Active Directory, Team Leadership, Management, Project Management, Leadership

Education
Indiana University-Purdue University at Indianapolis   1998 — 2006
BS, Computer & Information Technology

Indiana University Bloomington   1982 — 1986
BA, Political Science & History

John Marshall High School   1978 — 1982
Diploma

Experience
CTI   September 2003 - Present
Costco Wholesale  1996 - 1998
Costco Wholesale  1992 - 1996
Price Club  1990 - 1992
Price Club  1987 - 1990
Price Club  1985 - 1987
Disneyland  1983 - 1984

Skills
Payroll, Accounts Payable, Membership Services, Money Handling, Management

Education
California State University-Long Beach - College of Business Administration   1988 — 1992
BS, Finance

Experience
CTI   January 2005 - Present
Avaya  2000 - December 2004
OCTEL  1989 - 2001
Lucent Technologies (Octel Messaging Div.)   1997 - 2000

Skills
Unified Communications, Avaya, Telephony, VoIP, Telecommunications, SIP, IP, Selling, Call Centers, Solution Selling, Cisco Technologies, Wireless, SaaS, Enterprise Software, MPLS, Video Conferencing, SIP Trunking, WAN, Managed Services, IVR, Cloud Computing, Contact Centers, Pre-sales, Data Center, H.323, Switches, Network Design, Cabling, Ethernet, TCP/IP, Networking, LAN-WAN, Unified Messaging, ACD, Voice Mail, T1, Co-location, Go-to-market Strategy, Service Delivery, Avaya Technologies

Education
Montclair State University
BA

NYU

Experience
H&R Block  1998 - Present
Textron  June 2003 - February 2006
cerva logistics   2003 - 2004
Eagle Global Logistics  2003 - 2004
Jabil Circuit  2000 - 2003
Valeo  1999 - 2001
CTI   1998 - 2000
CTI   1998 - 2000
Coleman Industries   1997 - 1998
Lyle Industries   1997 - 1998

Education
Central Michigan University   1990 — 1995
BSBA, Logistics / Accounting

Experience
CTI   2001 - Present
Hicks-Chatten   1992 - 2002
Cenveo  September 1991 - October 2001

Skills
Graphic Design, Photoshop, Illustrator, Advertising, Pre-press, Layout, Graphics, InDesign, QuarkXPress, Brochures, HTML, Adobe Acrobat, Web Development, Posters, Corporate Identity, Packaging, Adobe Creative Suite, Microsoft Office, Social Media, Direct Mail, Social Media Marketing, Web Design, Mac, Flexo, Photography

Education
Southern Oregon University   1985 — 1990
BS, Graphic Design & Computer Science

Experience
Landstar Transportation & Logistics   March 2013 - Present
CEVA Logistics ( former TNT Logistics )   2007 - 2012
TNT Logistics ( former CTI )   2001 - 2007
CTI   1995 - 2001
CTI   1990 - 1995
CTI   1985 - 1990

Skills
Supply Chain, Supply Chain Management, 3PL, Transportation..., Strategic Planning, Supply Chain..., Warehousing, Logistics Management, Logistics, Transportation, Warehouse Management, Operations Improvement, Business Development, Solution Development..., Information Technology..., Customer Relationship..., Materials Management, Inventory Management, International Logistics, Continuous Improvement, Operational Excellence, Operations Management, Inventory Control, Freight Forwarding, Leadership, Six Sigma, Lean Manufacturing, Reverse Logistics, Management, Shipping

Education
Michigan State University   1974 — 1979
Bachelor of Science (B.S.), Urban Planning

Experience
Cerevast Therapeutics, Inc.   October 2013 - Present
Acucela Inc.  November 2010 - August 2011
CTI   May 2010 - October 2010
Poniard Pharmaceuticals  October 2009 - November 2009
ICOS Corporation  2005 - 2007
ICOS Corporation  2000 - 2005
ICOS Corporation  1998 - 2000

Skills
EDC

Education
Azusa Pacific University
M.S., Computer Science and Technology

Experience
RMS  August 2015 - Present
CTI   November 2014 - Present
Restoration Community Worship Center   June 2013 - Present
BMG Global Enterprises LLC   December 2009 - November 2014
Friendship Missionary Baptist Church  February 2012 - May 2013
WARRIOR CONSTRUCTION COMPANY   November 2005 - December 2009
J'MONET JANITORIAL SERVICES, INC   January 1997 - January 2008

Skills
Public Speaking, Team Building, Leadership Development, Nonprofits, Event Planning, Community Outreach, Project Planning, Management, Strategic Planning, Microsoft Word, Social Networking, Budgets, PowerPoint, Customer Service, Microsoft Office, Small Business, Microsoft Excel, Teaching, Leadership, Fundraising, Training, Coaching, Organizational..., Staff Development, Volunteer Management, Supervisory Skills, Team Leadership, Administration, Program Management

Education
Northern Arizona University   1998 — 2000
M. ED, Educational Leadership

Carthage College   1990 — 1995
Bachelor of Arts, Psychology

LANDMARK COLLEGE   1993 — 1994
Certificate of Completion, Liberal Arts

Tremper High   1986 — 1990
High School Dipolma, General Studies

Experience
United Healthcare Medicare Solutions  2015 - 2015
United Healthcare Medicare Solutions  2015 - 2015
CTI   February 2000 - 2015
Citibank  February 1975 - February 2000

Skills
Banking, Management, Commercial Banking, Private Banking, Mortgage Lending, Risk Management, Project Management, Leadership, Strategic Planning, Business Analysis

Education
Queensborough Community College

Experience
First Data Corporation  September 2009 - Present
CTI   2005 - 2006

Skills
Call Centers, Technical Support, Operating Systems, Troubleshooting, TCP/IP

Education
Pittsburgh Technical Institute   2002 — 2004
AST, Electronics/Telecommunications

Hedgesville High School   2000 — 2002

Experience
UC Davis Medical Center  May 2011 - Present
Creative Touch Interiors  May 1997 - December 2009
CTI   January 1997 - January 2006
Swank Carpets - Home Centers, Inc   June 1987 - May 1997

Education
American River College   1996 — 2001
AA, Accounting

Experience
WOMEN'S RESOURCE AGENCY  February 2013 - Present
Greatest Gift Coaching   May 2010 - Present
Greatest Gift Coaching   2004 - Present
American Cancer Society Relay for Life  2008 - January 2011
CTI   2004 - 2010
Configuresoft  2004 - 2006
Teletech  1993 - 1999

Skills
Leadership Development, Microsoft Office, Management Development, Project Management, Employee Engagement, Team Building, MBTI, Start-ups, Account Management, Executive Coaching, Leadership, Budgets, Volunteer Management, Public Relations, Applicant Tracking..., Cloud Computing, Talent Acquisition, Social Media, Organizational..., Contract Negotiation, Recruiting, Personnel Management, Sales Process, Emotional Intelligence, Strategic Planning, Enterprise Software, Negotiation, Teaching, HIPAA, Event Management, Business Strategy, Talent Management, Program Management, Program Development, Employee Training, Management, Staff Development, Strategy, Resume Writing, Workshop Facilitation, Psychotherapy, SaaS, HRIS, Onboarding, Sales, Team Leadership, Conflict Resolution, Event Planning, Social Networking

Education
Southern Illinois University, Carbondale   1977 — 1980
MASTERS, VOCATIONAL REHABILITATION

University of Illinois at Chicago   1970 — 1975
Bachelor of Arts (BA), Psych and Communications

Experience
Southwest Airlines  March 2011 - Present
CTI   July 2009 - February 2011
United States Air Force  July 1995 - July 2009

Skills
Aviation, Flights, Aircraft, Flight Safety, CFI, Airlines, Piloting, Helicopters, Flight Planning, Flight Training, Commercial Aviation, Aerospace

Education
Embry-Riddle Aeronautical University   2004 — 2005
Master's degree, Aeronautical Science

US Air Force Academy   1989 — 1993
Bachelor of Science (B.S.), Management

Experience
Lockheed Martin  December 2013 - Present
Alion Science and Technology  December 2012 - December 2013
Alion Science and Technology  November 2011 - December 2012
CTI   September 2009 - October 2011

Skills
Information Security, Security, Network Security, Information Assurance, Security+, DoD, Troubleshooting, Security Clearance, Systems Engineering, Vulnerability Assessment, Vulnerability Management, CISSP, Configuration Management, DIACAP, Computer Security, Government, Information Security..., NIST, Penetration Testing, IDS, FISMA, C&A, CEH, Intrusion Detection, Computer Forensics, Security Audits, PKI, Retina, Vulnerability Scanning, CompTIA, Security Policy, Nessus, Snort, Incident Response, COMSEC, Firewalls, Air Force, Top Secret, CompTIA Security

Education
Capella University
Master's degree, Computer and Information Systems Security/Information Assurance

Troy University   2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Resources and Technology Management

Experience
Chase  July 2015 - Present
Bank of America  September 2013 - July 2015
AT&T  January 2013 - October 2013
CTI   August 2011 - January 2013

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Research, Data Analysis, Training, Leadership

Education
National University   2010 — 2011
Master of Business Administration (MBA), Finance Management

Experience
CTI   2013 - 2013
Capital One  2011 - 2012
Chevy Chase Bank  2001 - 2012
Chevy Chase Bank  2000 - 2001
Chevy Chase Bank  1998 - 2000
Chevy Chase Bank  1997 - 1998
Chevy Chase Bank  1996 - 1997
Chevy Chase Bank  1990 - 1996
Chevy Chase Bank  1989 - 1990
Department of Interior Federal Credit Union   1988 - 1989

Skills
FTPS, Netview, Troubleshooting, Lotus Smartsuite, Retail Banking, Technical Support, Banking, Software Documentation, MS Office Suite, Adobe Acrobat, VPN, Desktop Support, LAN/WAN, IBM Mainframe, Printer Support, NetIQ, TSO, CICS, Florida, Consumer Lending, Accounts Payable, Accounts Receivable, Account Reconciliation, Security, Networking, Analysis, TCP/IP, Visio, Credit, Program Management, SDLC, Business Analysis, Microsoft Office, Disaster Recovery

Education
University of Maryland College Park
Bachelor of Science (BS), Finance, General

Computer Analytics Institute (CAI)
MCSE program

Loyola College in Maryland

Academy of the Holy Cross

Experience
CTI   January 2011 - Present
DDI  2006 - 2010
Bank of America  2003 - 2004
Bank of America  2001 - 2003

Skills
Personal Development, Executive Coaching, Leadership Development, Emotional Intelligence

Education
SFSU
Master's Degree, I/O Psychology

UC Davis
Bachelor's Degree, Psychology

Experience
ASM Educational Center, Inc   February 2013 - Present
American Career Institute  2010 - 2013
CTI   2006 - 2010

Skills
Microsoft Office, Teaching, Adult Education, Higher Education, Classroom, Educational Technology, Teacher Training

Education
CEI College   2000 — 2002
Associates degree Computer Information Systems, IT, Sophomore

Potomac College-Washington
Bachelor's degree, Information and Management Systems, Junior

Experience
SIBA   September 2014 - Present
CTI   2012 - Present
CSC  2003 - Present
NSWC Crane, US Navy   1967 - 2003

Education
Indiana State University   1968 — 1975
Master of Business Administration (M.B.A.)

Rose-Hulman Institute of Technology   1965 — 1967
Bachelor's Degree, Electronic Engineering

Vincennes University   1963 — 1965
Associate's Degree, Electronice Engineering

Indiana University-Purdue University at Indianapolis
Engineering/Industrial Management