Experience
Thomas P. Gohagan and Company   May 2014 - Present
ITA Group, Inc  July 2012 - Present
Edmonds Community College  September 2011 - June 2013
Holland America Line  December 2006 - February 2011
AAA Central Penn  March 2001 - December 2006
Lebanon Valley Farmers Bank   September 1999 - February 2004
Cunard Line   January 1996 - February 1999
Royal Caribbean International  March 1992 - September 1995

Skills
Tourism, Cruises, Customer Service, Trade Shows, Territory, Hospitality, Groups, Word, Vendor Relations, Excel, Event Planning, Leisure Travel, Microsoft Excel, Fundraising, Hospitality Industry, Project Management, Management, Microsoft Word, Sales Operations, Sales, Google Groups, Public Relations, Marketing, Leadership, Travel Management, Marketing Strategy, Contract Negotiation, Microsoft Office, Training, Customer Satisfaction, Event Management, Hotels, Account Management, Hospitality Management, Leisure

Education
Edmonds Community College   2011 — 2013
Associate of Technical Arts, Business Management

Experience
Tech Design Team   November 2014 - Present
SOS Entertainment  March 2014 - Present
Cunard Line   January 2010 - June 2013
Mayflower Theatre   October 2007 - December 2009

Skills
Automation, Lighting Design, Lighting, Theatre, Driving License, Stage Management, Live Events

Education
City College Southampton   2007 — 2009
Technical Theatre, Sound, lighting, stage managing

Experience
Amadeus North America  September 2015 - Present
Amadeus North America  March 2012 - Present
Iberostar Hotels & Resorts  June 2011 - February 2012
British American Auctions   April 2010 - September 2010
Costa Crociere  September 2009 - April 2010
Norwegian Cruise Line  May 2008 - July 2009
Norwegian Cruise Line  November 2006 - May 2008
Norwegian Cruise Line  September 2006 - November 2006
Seabourn Cruise Line  September 2003 - September 2006
Cunard Line   September 2002 - September 2006

Skills
Hotels, Resorts, Online Marketing, Tourism, Cruises, Luxury, Promotions, Marketing Strategy, Spanish, Budgeting, Marketing Communications, Direct Marketing, Customer Relations, Direct Mail, English, Segmentation, Hospitality, Hospitality Industry, Email Marketing, Marketing Management, Budgets, Customer Service, Leadership, Marketing, Leisure, Leisure Travel, Business Travel, Revenue Analysis, Travel Management, Tour Operators, Trade Shows, Online Travel, Incentives, Event Management, E-commerce, Corporate Events, Online Advertising, Yield Management, Web Marketing, Blogging, Social Media Marketing, Hotel Booking, Market Planning, Loyalty Programs, Hospitality Management, Brand Awareness, Lead Generation, Public Relations, Travel Planning, Integrated Marketing

Education
Florida International University

Experience
Nik Entertainment co.  July 2008 - Present
Wheatland-Chili Central School District  September 2012 - January 2014
Holland America Line  November 2007 - August 2012
Churchville-Chili Central School District  January 2011 - June 2012
Churchville-Chili Central School District  February 2010 - June 2012
Wheatland-Chili Central School District  September 2008 - June 2012
Parkminster Music School   September 2002 - June 2012
Cunard Line   May 2008 - June 2008

Skills
Jazz, Classical, Sight Reading, Saxophone, Music Education, Orchestral Music, Sibelius, Transcribing, Rock, Music, Choral, Entertainment, Music Production, Music Theory, Improvisation, Jazz Band, Blues, Musical Theatre, Band, Piano, Vocalist, Bands, Rock Music

Education
Ithaca College   2004 — 2006
Master of Music, Music Education

Roberts Wesleyan College   1998 — 2001
Bachelor's Degree, Music Education

Experience
Silversea Cruises  Area Chief BakerTaj Hotels Resorts and PalacesJune 2008 - November 2008
Cunard Line   March 2004 - April 2008
Festival Cruises  September 1999 - November 2003
Celebrity Cruises, Inc.   October 2001 - January 2002
Renaissance Cruise line   December 1998 - September 2001
Disney Cruise Line  August 2000 - February 2001
Le Ble D' or   November 1997 - November 1998
Club Med  June 1994 - September 1997
Victoire Bakery   June 1991 - January 1993

Education
CIFAP   1985 — 1987
Certificate Professional, Baker

Experience
Rollins, Inc.   1998 - Present
Cunard Line   1994 - 1997
WKMG-TV Orlando, FL   1992 - 1994

Skills
Digital Media, Video Production, Editing, Final Cut Pro, Video, HD Video, Media Production, Digital Video, Post Production, Streaming Media, Broadcast, Video Editing, Social Media Marketing, After Effects, Instructional Design, Social Networking, Television, Multimedia, New Media, Videography, Camera, DVD Studio Pro, Producing, Non-linear Editing, Final Cut Studio, Broadcast Television, Audio Post Production, Avid, Directing, Sound, Cinematography, Audio Editing, Documentaries, Podcasting, Production Managment, Commercials, Screenwriting, Motion Graphics, Film Production, Film, Creative Direction, Live Events, Entertainment, Premiere

Education
Full Sail University   1989 — 1991
Technical Degree, Video and Film Production

Experience
Ayres Hotels  January 2015 - Present
De Maria Informatica   1999 - Present
Cunard Line   January 2007 - March 2014
Carey International  January 2012 - January 2013
Casa Pizza   January 2011 - January 2012
Blue Stone Recruitment Services, LLC   June 2010 - October 2010
Mantra Group   January 2010 - July 2010
QI profissional (https://www.linkedin.com/company/qi-profissional)   January 2006 - June 2006
Compass Group  December 2003 - December 2004

Skills
Hospitality, Hotels, Sales, Event Management, Customer Service, Food & Beverage, Bartending, Flair Bartender..., Food, Restaurants, Wine, Event Planning, Catering, Entretainament Staff -..., Leisure, Customer Satisfaction, Resorts, Restaurant Management, Fine Dining, Training, Pre-opening, Marketing, MICROS, Inventory Management, Marketing Strategy, Tourism, Hotel Booking, Corporate Events, Budgets, Meeting Planning, Guest Service Management, Banquets, Parties, Team Building, Teamwork, Forecasting, Opening Hotels, Negotiation, Food Safety, Contract Negotiation, Leadership, Consulting, Microsoft Office, Strategic Planning, Sales Management, Business Strategy, Travel Management, Project Management, New Business Development, Project Planning

Education
Senac São Paulo   2005 — 2009
Associate's Degree, Hospitality Administration/Management, Hotel Management

Senac São Paulo   2005 — 2009
Hotel Management Associates Degree, Hotel/Motel Administration/Management

Associação Brasileira de Bartenders (ABB)   2007 — 2014
Flair Bartender, Juggling bar items, Working and Exibithion Flair

Experience
Pali Mountain and Affiliated Companies   January 2014 - Present
Self Employed  January 2003 - Present
K&S Quality Associates, LLC   August 2013 - September 2014
Cunard Line   June 2011 - June 2013
Royal Caribbean Cruises, Ltd.   October 2009 - March 2011
Norwegian Cruise Line  March 2009 - June 2009
Celebrity Cruises, Inc.   May 2007 - November 2008

Skills
Performing Arts, Music, Music Theory, Music Education, Music Performance, Singing, Jazz, Piano, Social Media Marketing, Social Media..., Trombone, Sight Reading, Orchestral Music, Musical Theatre, Account Management, Blogging, Copywriting, WordPress, Social Media, Editing, Facebook, Writing, Creative Writing

Education
University of Redlands   2014 — 2017
Master of Music, Trombone Performance

Azusa Pacific University   2003 — 2007
Bachelor of Music, Trombone Performance

Rim of the World High School   1999 — 2003

Experience
Cunard Line   September 2012 - Present
P&O Cruises  January 2009 - July 2012
P&O Cruises  January 2007 - January 2009
Princess Cruises  July 2005 - January 2007
Ahrenkiel   March 2001 - July 2005
Zodiac Maritime  October 1996 - March 2001

Skills
Sailing, Maritime Operations, Cruises, Seamanship, Shipbuilding, Ships, Ports, International Shipping, Travel Management, Navigation, Maritime Law, STCW, GMDSS, Shipping, Maritime, Shiphandling, Marine Engineering, First Aid, Ocean, Marine Operations, ISPS Code, Leisure, Vessel Operations, Boat, ISM, Yachting, Tourism, Ship Management, Boating, Vessels, Maritime Safety, Environmental Compliance, Maritime Security, Dynamic Positioning, Inspection, Safety Management..., Naval Architecture, SOLAS, Marine Industry, Scuba Diving, Diving, ILO, Charter, Firefighting

Education
Vische voennomorsko utchilichte 'N.Y. Vaptzarov'   1991 — 1996
Master's degree, Navigation and Nautical Science

German Language School   1986 — 1991
German Language and Literature

Experience
Peak Revenue Performance, Inc.   April 2011 - Present
Seabourn Cruise Line  October 2007 - April 2011
Costa Crociere  September 2005 - September 2007
Carnival Corporation  September 2004 - September 2005
Cunard Line   September 2000 - September 2004
Norwegian Cruise Line  September 1999 - September 2000
Royal Caribbean International  September 1995 - September 1999
American Express  September 1988 - September 1995

Skills
Revenue Analysis, Online Marketing, Cruises, Pricing, Competitive Analysis, Marketing, Marketing Strategy, Public Relations, Yield Management, Strategic Planning, Budgets, Direct Marketing, Tourism, Forecasting, Product Development, Team Building, Business Planning, Travel Management, River Cruises, CRM, Revenue Management, Information Technology, Travel Insurance, Hotels, Social Media, Pricing Strategy, Leisure, Website Development, Lead Generation, Marketing Management, Contract Negotiation, Analytics, Email Marketing, Budgeting, Datababse Marketing, CRM Systems, Marketing Communications, International Business, Market Analysis, Management Consulting, Project Planning, Business Analysis, Market Research, Leisure Travel, Brand Management, Market Planning, Strategy, Shore Excursions, Project Management, PPC

Education
New York University - Leonard N. Stern School of Business   1986 — 1988
MBA, Marketing and Finance

Hamilton College   1979 — 1983
BA, Writing

Experience
Barry Ball Artists   January 2005 - Present
Celebrity Cruises  March 2000 - January 2006
Princess Cruises  August 1996 - January 2006
Cunard Line   June 1995 - January 2006
Holland America Line  February 1994 - January 2006
Royal Caribbean International  July 1992 - January 2006
freelance concert performer   January 1991 - June 2005
Oceania Cruises  February 2004 - March 2004
Norwegian Cruise Line  January 2002 - January 2004
Crystal Cruises  March 1997 - January 2004

Skills
Entertainment, Tourism, Event Planning, Live Events, Music, Production Managment, Performing Arts, Event Management, Corporate Events, Theatre, Comedy, Improvisation, Television, Voice Over, Radio, Lighting, Musical Theatre, Concerts, Festivals, Stage, Video

Education
Royal Scottish Academy of Music and Drama   1992 — 1997
Bachelor of Arts (B.A.), Music

Experience
Triptyk Studios   July 2015 - Present
Triptyk Studios   June 2015 - July 2015
Qdos Entertainment   April 2010 - May 2015
Celebrity Cruises, Inc.   April 2010 - May 2015
Cunard Line   January 2014 - September 2014
Hillstone Restaurant Group  2009 - 2012

Skills
Organization Skills, Time Management, People Skills, Hospitality, Acting, Singing, Photography, Microsoft Word, Microsoft Excel

Education
New York University   2005 — 2009
Bachelor of Fine Arts (B.F.A.), Drama

Brighton High School   2001 — 2005
High School Diploma with Honors

Experience
Santander Private Banking International  April 2011 - Present
The Sol Group Corporation   April 2006 - May 2010
Acqualina, a Rosewood Resort   September 2004 - April 2006
Cunard Line   2002 - 2004

Skills
Hotels, Hospitality, Resorts, Hospitality Industry, Hospitality Management, Employee Relations, Human Resources, Recruiting, Performance Management, Team Building, Contract Negotiation, Negotiation, Spanish, Coaching, Customer Service, Budgets, Hiring

Education
University of Miami   2000 — 2002
Masters, Masters in International Administration

Universidad Católica Andrés Bello   1992 — 1997
Attorney at Law, Law

Barry University

Experience
Sodexo  October 2012 - Present
Sodexo  August 2011 - Present
Seabourn Cruise Line  April 2001 - August 2011
Seabourn Cruise Line  2003 - 2007
Cunard Line   2003 - 2007
Cunard Line   2003 - 2007
Seabourn Cruise Line  2003 - 2003
Seabourn Cruise Line  2001 - 2003
Hotel Adlon Berlin - Germany   February 2000 - April 2001
Croydon Park Hotel   February 1995 - February 2000

Skills
Crunch Time Super User, I2..., Strong Leadership and..., Forecasting, Budgeting..., Strong Ownership..., Strategic & Operational..., Detail & Result..., Onboard/Shore side..., Productivity..., Employee Motivation &..., Excellent Compute..., Languages spoken:..., Microsoft Office Project, Time Management, Product Quality, Leadership, Strategic Planning, Budgets, English, Inventory Control, Banquets, Catering, Coaching, Cost Control, Customer Satisfaction, Customer Service, Event Management, Facilities Management, Food, Food, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Inventory Management, Logistics, MS Project, Management, Operations Management, Pre-opening, Project Planning, Process Improvement, Purchasing, Resorts, Restaurant Management, Restaurants, Team Building, Training, Wine

Education
Ritz Carlton Leadership and Management Class   2014 — 2014

Positive Reframe   2010 — 2010
Certification, Leading Excellence

SkillPath   2010 — 2010
Certification, Fundamentals of Finance and Accounting

Sanitation Public Health   2004 — 2004
USPH Certification, Sanitation Public Health Course

Johnson & Wales University   2001 — 2001
Management Developement Programm, Coaching Your Team & Developing Your Team

Cornell University - Johnson Graduate School of Management   1998 — 1999
Certification, Certification in Food & Beverage Management

Master of Management in Hospitality (Emil-Fischer-Schule Oberstufenzentrum)   1992 — 1995
Master of Management in Hospitality (MMH), Hostpitality Management

Experience
Princess Cruises  August 2014 - Present
DCCT   January 2005 - Present
Princess Cruises  January 2008 - January 2012
The Beverly Hilton  October 2007 - October 2008
Cunard Line   March 2001 - 2007
Disney Cruise Line  July 1999 - July 2004

Skills
Leadership Development,, NLP, Travel Photography, Diversity Training, Cultural Diversity, Development & delivery..., International Human..., Documentary Photography, Innovation Consulting, Film Production, Travel Writing, Employee Engagement, Public Relations, Customer Engagement, Strategic Consulting, New Restaurant Openings, Photography, Hospitality Consulting, Instructor-led Training, Training Programme..., Communication Training, Training Delivery, Travel Management, Innovation Development, Non-profit Program..., TEFL, Training, Human Resources, Leadership Development, Recruiting, Employee Training, Tourism, Cruises, Fundraising, Pre-opening, Entrepreneurship, Employee Relations, Marketing, Hospitality, Strategy, Hotels, Nonprofits, Business Development, Editing

Education
Cornell University

Ritz Carlton Leadership Academy

Royal College of Law
Bachelor of Laws (LLB), Human Rights

UCLA
Story Development

Experience
Long Island Veterinary Specialists  April 2014 - Present
Flaum Navigators   2012 - Present
The Cheyenne Group  2012 - April 2014
Flaum Partners- Flaum Idea Group   2006 - 2012
Euro RSCG Life  2001 - 2004
Ogilvy Public Relations Worldwide  1999 - 2001
ContiGroup   1997 - 1999
Cunard Line   1980 - 1997

Skills
Financial Reporting, Strategic Planning, Forecasting, Managerial Finance, Budgets, Accounting, Internal Controls, Cash Management, Cash Flow, Consolidation, QuickBooks, Small Business, Journal Entries, Team Building, Strategy, Finance, Start-ups

Education
Pace University - Lubin School of Business   1979 — 1983
MBA, International Finance

Fordham University   1975 — 1979
BS, Managerial Accounting/Marketing

Experience
NSTec  May 2014 - Present
University of Nevada Las Vegas  May 2013 - May 2014
UPS  November 2008 - August 2011
Draeger Safety  August 2008 - September 2008
Tripres.com  January 2007 - August 2008
Cunard Line   January 2005 - November 2006
Draeger Medical  May 2002 - August 2002

Skills
Matlab, Teamwork, C++, Research, LabVIEW, Windows, Microsoft Office, Cadence Virtuoso, Public Speaking, Data Analysis, Customer Service, Social Media, English, PSpice, Microsoft Word, Laboratory, Analysis, Characterization, Testing, PowerPoint, Large Scale Experiments, Altium Designer, Electronics, Engineering

Education
University of Nevada-Las Vegas   2010 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering

College of Southern Nevada   2008 — 2010
Undergraduate seeking degree, Electrical and Electronics Engineering

Experience
Silversea Cruises  September 2006 - Present
Cunard Line   August 1982 - September 2005

Education
City University of New York City College   1977 — 1982
Bachlors of Arts, Sociology & Psychology

Experience
Oce North America, Inc.   September 2012 - December 2012
InkOne Communications, Inc.   2007 - 2012
Paper Handling Solutions   2005 - 2007
RISO, Inc.   2004 - 2005
Agfa  2001 - 2002
GE Richards Graphic Supplies and Equipment  1994 - 2001
Cohber  July 1990 - November 1994
Shorewood Packaging  June 1988 - March 1990
Cunard Line   November 1987 - June 1988

Skills
Print Production..., Digital Workflow, Training & Development, IT Management, Color Matching, Color Management, Color Correction, Network Administration, Server Administration, Database Development, Course Development, Adobe Creative Suite, User Interface Design, Digital Printing, Digital Proofing, Microsoft Certified..., Desktop Publishing, Print Estimating, Print Production Process, Business Process..., Business Analysis, Training, Troubleshooting, Print, Employee Training, Wide Format Printing, Print Management, Pre-press, Account Management, Offset Printing, Scanners, Direct Mail, Inkjet, B2B, Printers, New Business Development, Variable Data Printing, Databases, Direct Marketing

Education
Microsoft   2007 — 2008
MCTS, MCP, Microsoft Certifications

Rochester Institute of Technology   1985 — 1990
B.A.S. and A.A.S., Printing Management

Ferris State University   1983 — 1985
A.A.S., Printing Technology

Experience
CIE Tours International  July 2013 - Present
SBJ Travel Marketing   May 2013 - July 2013
SuperClubs Resorts  June 2010 - December 2012
Liberty Travel  February 2009 - July 2009
Bermuda Department of Tourism  July 2006 - September 2008
Club Med  August 2003 - June 2006
American Express  June 1998 - July 2003
Certified Vacations  October 1990 - May 1998
Cunard Line   May 1984 - October 1990

Skills
Market Analysis, Contract Negotiation, Project Management, Sales Management, Sales, Marketing, New Business Development, Strategic Planning, Training, Sales Operations, Team Management, Hotels, Coaching, Customer Service, Selling, Hospitality, Tourism, Account Management, Marketing Strategy, Leisure, Incentives, Incentive Travel, Tour Operators, Cruises, Trade Shows, Resorts, Revenue Analysis, Leisure Travel, Online Travel, Travel Management, Hospitality Industry, Hospitality Management, Adventure Travel, Yield Management, Vacation, Luxury, Email Marketing, Management, Online Marketing, Destination Marketing, Budgets, Business Development, Strategy

Education
Niagara University
Travel & Tourism

Northport High School

Experience
Clarins  February 1999 - Present
Littman Jewelers  1994 - 1999
Cunard Line   1993 - 1994
J.Crew  1989 - 1993
Pan American World Airways  1984 - 1989
Witco Chemical  1982 - 1984

Skills
Retail, POS, Leadership, Management, Product Development, Vendor Management, IT Management, IT Strategy, Team Leadership, ERP, SDLC, CRM, Project Management, Integration, Information Technology, Strategic Planning, Marketing Strategy, Software Development, Cross-functional Team..., Process Improvement, Sales, Marketing, Business Process, Customer Service

Education
Seton Hall University   1990 — 1992
International MIS

Montclair State University   1982 — 1987
BS, Computer Science, Psychology

Union County College   1980 — 1982
AAS

Experience
Equinox  November 2013 - Present
Revel Entertainment (Resort & Casino)   March 2011 - August 2013
SQInsight Hospitality Consulting   May 2009 - March 2011
Hilton (Conrad Brand)   November 2008 - July 2009
Princess Cruises  July 2007 - November 2008
Princess Cruises  July 2006 - July 2007
Princess Cruises  May 2005 - July 2006
Princess Cruises  September 2004 - May 2005
Cunard Line   December 2002 - September 2004
Seabourn Cruise Line  November 1998 - December 2002

Skills
Hospitality, Hotels, Leadership, Resorts, Operations Management, Hospitality Management, Management, Hospitality Industry, Hotel Management, Customer Satisfaction, Food & Beverage, Pre-opening, Strategic Planning, Customer Service, Sales, Team Building, Start-ups, Casino, Cruises, Business Strategy, Team Leadership, Yield Management, Cross-functional Team..., F&B Operations, Quality Assurance, Entrepreneurship, Program Management, Project Planning, P&L Management, Executive Management, Problem Solving, Strategic Leadership, Operational Excellence, Pre-opening experience, Opening Hotels, Guest Satisfaction, Customer Experience, Revenue & Profit Growth, Multi-Unit Operations, Fitness Industry, Health Club Management, Health Club, Sports Clubs, Fitness Center, Budgets, Revenue Analysis, Strategy

Education
University of Liverpool   2006 — 2008
MBA, Business

Cornell University   2001 — 2003
Hospitality Accounting & Finance

Experience
JPay Inc.  2009 - 2012
Flagship Games International   2007 - 2008
Sixth Star Entertainment & Marketing   2006 - 2007
Cunard Line   2003 - 2006
Celebrity Cruises  1994 - 2003
Royal Caribbean International  1995 - 1996
Westin Hotels & Resorts  1988 - 1994

Skills
Product Launch, Project Management, Program Management, Program Development, Program Evaluation, Account Management, Quality Management, Quality Assurance, Training & Development, Business Analysis, Team Leadership, Team Building, Teamwork, Supervising, Marketing, Trade Shows, Troubleshooting, Problem Solving, Disaster Recovery, Microsoft Excel, Microsoft Office, Microsoft Word, Windows, Networking, Computer Hardware, SQL, SaaS, PaaS, Event Management, Hotels, Public Relations

Education
Eastern Washington University
Bachelor of Business Administration (BBA), Marketing and Management

Experience
Braemar (Incorporating The Salvage Association)   June 2015 - Present
A.M. Marine Surveys LLC   January 2009 - Present
London Offshore Consultants  September 2013 - June 2015
British Petroleum  September 2010 - November 2010
Lloyd's Register  September 1996 - December 2008
Cunard Line   January 1981 - September 1996

Skills
Marine Surveyor, Project Manager, ISO 9001, ISO 14001, Hull and Machinery..., ISM Auditor, ISPS Auditor, Maritime Expert Witness, Marine Casualty..., Non Exclusive Class..., Vessel Condition Surveys, Protection and..., Maritime Consultant, Engineering Management, Auditing, Maritime Security, Marine Engineering, Grounding, Maritime, ISM, Machinery, Pressure Vessels, Engineering, Ships, International Shipping, Navigation, Maritime Operations, Maritime Law, Inspection, Iso 9000, Shipbuilding, Safety Management..., Offshore Drilling, Shipping, Petroleum, Ports, Sailing, Marine Survey, Tanker, Marine Industry, Naval Architecture, Oil/Gas, Marine Operations, Classification Society, Ship Management, SOLAS, ISPS Code, Maritime Safety, Shipyards, Marine Safety

Education
London Metropolitan University   2013 — 2014
Master's Degree, Maritime Law, Distinction

London Metropolitan University   2011 — 2013
Post Graduate Diploma, Maritime Law, Merit

University of Portsmouth   2009 — 2010
Master's Degree, Engineering and Management, Distinction

Lloyds Register Management Development Programme   2006 — 2008
In house MBA Programme, Business, Management, Marketing, and Related Support Services

Lloyds Register Quality Assurance   2002 — 2002
Lead Auditor ISO 9001, ISO 9001

Liverpool John Moores University   1991 — 1991
Marine Engineering Chief Engineer License, Class 1 Certificate of Competency Marine Engineer

Liverpool John Moores University   1987 — 1987
Class 2 Cerificate of Competency Marine Engineer

Riversdale College of Technology   1984 — 1985
Higher National Diploma, Marine Engineering, Merit

Highbury College of Technology   1981 — 1983
Ordinary National Diploma, Marine Engineering

De La Salle Grammar School   1975 — 1980
High School

Experience
Miami-Dade County Public Schools  August 2009 - Present
Unique Vacations Inc.  July 2006 - August 2008
Sandals Resorts  2006 - 2008
Cunard Line   2000 - 2004
Benihana, Inc.   1994 - 1999

Skills
Microsoft Office, Curriculum Development, Educational Technology, Advertising, Leadership, Direct Marketing, Event Planning, Public Speaking, Leadership Development, Social Media, Fundraising, Editing, Strategic Planning, Team Building, Curriculum Design, Staff Development, English, Event Management, Program Management, Teaching, Marketing Strategy, Marketing, Tourism

Education
American Colllege of Education   2010 — 2012
Master's Degree, Curriculum and Instruction with ESOL Specializaiton

Florida International University   1996 — 1998
Bachelor's degree, Management and International Business

Experience
Unity of Richmond   January 2008 - Present
Wells Fargo  1999 - 2014
Cunard Line   1993 - 1998
Boston University  1990 - 1993

Skills
Customer Service, Social Media, Leadership, Marketing, Sales, Dreamweaver, Public Speaking, Team Leadership, Call Centers, Microsoft Office, Higher Education, Internet Banking, Technical Support, Analytic Problem Solving, Social Media Management, Travel Planning, Social Media Marketing, Social Media..., Project Management, Corporate Recruiting, Employee Training, Quicken, QuickBooks, Microsoft Money, Team Management, Business Process..., Teaching Adults, Financial Planning, Advising People, Interviewing Skills, HTML, CSS, Database, Fundraising, Writing

Education
Boston University   1989 — 1993
Bachelor of Science in Business Administration (BSBA), Business, Management, Marketing, and Related Support Services, 3.4

J Sargeant Reynolds Community College   2012 — 2013
Web Design, 4.0

Experience
Suzel Vazquez M.D.,P.A.   August 2012 - Present
Diaz & Cooper Advertising  February 2006 - December 2011
PIL Creative Group  January 2004 - February 2006
Cunard Line   1999 - 2002

Skills
Advertising, Direct Marketing, Email Marketing, Marketing Strategy, Online Marketing, SEO, Customer Relations, Direct Mail, Social Media, Marketing Communications, Media Planning, Tourism, Strategic Planning, Customer Service, Account Management, Budgeting, Product Development, Promotions, Microsoft Office, Marketing Management, Product Marketing, New Business Development, Team Leadership, Event Planning, Budgets, Strategic Partnerships, CRM, Creative Direction, Marketing

Education
Florida International University
BBA Marketing & International Business (1993)

Experience
Lincoln Center Directors Lab  May 2015 - Present
RuBarb Theatre Company   February 2015 - February 2015
Charlottetown Festival   May 2014 - September 2014
Charlottetown Festival   May 2013 - September 2013
Two River Theater Company  September 2012 - November 2012
Leap of Faith   April 2012 - September 2012
Princess Cruises  September 2004 - August 2012
NAC/ Canadian Stage   November 2005 - March 2006
Theatre New Brunswick   February 1998 - October 2005
Cunard Line   March 2004 - September 2004

Skills
Stage Management, Theatre, Sound, Lighting, Stage Lighting, Technical Direction, Stage, Set Design, Sound Design, Music, Live Events, Production Managment, Musical Theatre, Hospitality, Performing Arts, Social Media, Directing, Comedy, Acting, Dance, Team Building, Drama, Event Planning, Entertainment, Lighting Design, Corporate Events, Theatrical Production, Event Management, Budgets, Live Sound, Tour Management, Plays, AV, Projection, Sound Reinforcement, Concerts, Video, Vectorworks, Festivals, Audio Engineering, Talent Booking, Producing, Production Management

Education
The University of Dundee   1989 — 1990
Exchange Program to complete BFA, Theatre/ English

Concordia University   1986 — 1989
BFA, Theatre

Experience
Canadian Broadcasting Corp.  November 2006 - Present
Rogers Communications  August 2004 - November 2006
Cunard Line   October 2003 - April 2004
Celebrity Cruises  June 1999 - October 2003

Skills
Broadcast, Broadcast Television, Video Production, Broadcast Engineering, Television, HD Video, Video, Mobile Devices, Digital Video, Non-linear Editing, Camera, Video Editing, Avid, Camera Operating, Radio, Sound, Media Production, EVS, Social Media, Social Media Marketing, Technical Director, Technical Producer, Replay Operator, Satellite Systems..., Satellite Communications, Television Director, Remote Live Production

Education
Niagara College   1995 — 1998

Experience
Information Builders  January 2008 - Present
Con Edison  September 2005 - February 2008
Register.com  May 2005 - August 2005
Doubleclick Inc  2004 - 2005
Parsons Brinckerhoff  2002 - 2004
Kinexus  2000 - 2002
Columbia University  August 2000 - December 2000
The New York Times Company  1998 - 2000
Cunard Line   1989 - 1998

Skills
Procurement, Contract Negotiation, Contract Management, Budgeting, E-procurement, Hardware, Negotiation, Vendor Relations, Vendor, Supply Chain Management, Contract Negotiations, Vendor Management, Process Improvement, Strategic Planning, Team Building, Cost Reduction, Inventory Management, Outsourcing, Operations Management, Supply Chain, Forecasting, Change Management, ERP, Process Engineering, Customer Relations, Strategic Sourcing, Business Strategy, Product Development, Financial Analysis, Cross-functional Team..., Logistics, E-commerce, Supplier Management, Risk Management, RFP, Strategy Development, Account Management, Manufacturing, Problem Solving, Planning, Excel, Microsoft Office, Customer Service, Six Sigma, Enterprise Software, Software Licensing, Software Training, Executive Management, MRP, Ariba

Education
New York University   2001 — 2003
BS

Columbia University in the City of New York   1998 — 2000
CTA

Rensselaer Polytechnic Institute   1981 — 1985
BS

Experience
New York Public Radio  April 2007 - Present
Alison Murphy Acupuncture   2012 - Present
Atlas Media Corp.  June 2004 - April 2007
Oxygen Media  December 2000 - June 2004
Oxygen Media  May 1999 - December 2000
Viacom  1997 - 1999
NYC School Construction Authority  1993 - 1997
Princess Hotels  1990 - 1993
Vista Hotel @ World Trade Center   1989 - 1990
Cunard Line   1987 - 1989

Skills
Broadcast, Facilities Management, Video Production, Television, Project Management, Operations Management, Digital Media, Video, Radio, Social Media, Change Management, Start-ups, Disaster Recovery, Business Interruption, Move Management, Team Management, HVAC Controls, Post Production..., Library Management, Rights Clearance, Shared Edit Systems, Broadcast Facilities, Acupuncture, Chinese Medicine, Meditation, Mindfulness Based..., Mindfulness, Construction Management, Management

Education
Swedish Institute a College of Health Sciences   2005 — 2008
Master of Science, Acupuncture and Chinese Medicine

New School University   1996 — 2000
Master of Arts, Urban Policy Analysis and Administration

Michigan State University   1982 — 1985
Bachelors of Science, Materials & Logistics Mgt - Procurement

Experience
4Wall Entertainment / UsedLighting.com   2008 - Present
4Wall Entertainment / UsedLighting.com   2007 - 2011
C deck   January 2003 - January 2004
Regent Seven Seas Cruises  January 2003 - January 2004
Cunard Line   January 2001 - January 2004

Skills
Live Events, Production Management, Stage, Corporate Events, Theatre, Stage Lighting, Event Management, Stage Management, AV, Video

Education
Full Sail University
show production

Corning Community College

Experience
Workplace Resource Canada - A Herman Miller Certified Dealer  July 2014 - Present
Steelcase  2008 - June 2014
Cunard Line   2005 - 2008
Princess Cruises  2003 - 2008
Addison Travel Marketing   1998 - 2004
Finning (Canada)   1998 - 1999
Sierra Wireless  1996 - 1998

Skills
Furniture, Business, Project Management, Marketing Strategy, Change Management, Design Research, Furnishings, Marketing, Operations Management, Photography, Sales, New Business Development, Management, Business Development, Sales Management, Strategic Planning, Customer Service, Account Management, Strategy, Budgets, Contract Negotiation

Education
*The University of British Columbia
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

British Columbia Institute of Technology
Marketing Diploma, Business, Management, Marketing

Experience
Celebrity Cruises, Inc.   August 2015 - Present
Azamara Club Cruises  April 2014 - May 2015
Royal Caribbean Cruises, Ltd.   August 2014 - October 2014
Carnival Cruise Lines  April 2013 - November 2013
Cunard Line   February 2005 - July 2012
Princess Cruises  March 2004 - April 2010
Princess Cruise Lines  2004 - 2005
French Woods   May 2004 - August 2004

Skills
Tourism, Jazz, Musical Theatre, Hospitality, Entertainment, Hotels, Theatre, Stage Lighting, Stage Management, Event Management, Studio Recording, Piano, Music, Music Theory, Orchestral Music, Music Education, Improvisation, Pianist, Bands

Education
New England Conservatory of Music   1999 — 2001
MM, Contemporary Improvisation

Longy School of Music   1998 — 1999
Modern American music

Virginia Commonwealth University   1994 — 1998
BM, Piano Performance

Experience
Rochester Institute of Technology  May 2013 - May 2015
Cunard Line   December 2013 - June 2014
Rochester Institute of Technology  September 2012 - December 2013
Mohawk Valley Community College MVCC  August 2011 - May 2012
Subway  May 2010 - January 2011

Skills
Adobe Creative Suite, Illustrator, Digital Printing, InDesign, Dreamweaver, Windows, Macintosh Applications, Microsoft Office, Multi Tasking, Task Management, Independent Thinking, Cooperative, Print, jQuery, Google Docs, Offset Presswork, Screen Printing, Communication Skills, Friendly, Customer Service

Education
Rochester Institute of Technology   2012 — 2015
Bachelor of Science (BS), New Media Arts and Technology, 3.84

Mohawk Valley Community College   2010 — 2012
Associate of Arts and Sciences (AAS), Graphic Design, 3.78

Mohawk Valley Community College   2010 — 2012
Associate of Arts and Sciences (AAS), Graphic Arts Technology, 3.78

Experience
ISS GMT   January 2011 - Present
Online Vacation Center  March 2010 - September 2010
Costa Cruise Lines  January 2007 - March 2010
Club Med  May 2000 - April 2005
Cunard Line   June 1999 - May 2000
Certified Vacations  February 1982 - June 1999

Skills
GDS Automation Solutions, Microsoft Office, Web Development, Constant Contact, Sabre, Amadeus, Oracle Applications, Amadeus E-Travel Manager, Social Media Marketing, Operations Management, Contract Management, Continuous Improvement, Crystal Reports, Quality Assurance, amadeus, worldspan, Automation, Worldspan, GDS, Cruises, Leisure, Airlines, Vacation, Travel Management, Hotels, Tourism, Tour Operators, Online Travel, Business Travel, Hospitality Industry, Car Rental, Ticketing, Resorts, Revenue Analysis, Leisure Travel, Hotel Booking, Incentive Travel, Travel Planning, Hospitality, Destination Marketing, Incentives, Yield Management, Adventure Travel, Flights, Travel Technology, Contract Negotiation, Airports, Customer Satisfaction, Hotel Management, E-commerce

Education
Christopher Newport University   1993 — 1995
Business Administration

Rappahannock Community College
A.A. Business Management, Business Administration

Experience
Columbia Festival Of The Arts  September 2015 - Present
Robert Neal Marshall Productions   November 1997 - Present
Cunard Line   January 2009 - June 2015
THE NIGHT WATCHMEN, LLC   January 2015 - March 2015
Columbia Festival of the Arts  October 2012 - July 2013
Pat Moran and Associates   January 2011 - April 2012
PC Professor Computer Training   May 1987 - November 1997
Noel Gay Organisation   September 1984 - November 1986

Skills
Television, Entertainment, Video Production, Film, New Media, Digital Media, Video, Film Production, Post Production, Casting, Playwriting, Directing, Production Managment, Video Editing, Teaching Acting, Programming, Writing, Documentaries, HD Video, Festivals, Musical Theatre, Stage, Theatre, Production Management

Education
New York University   1980 — 1983
Bachelor of Fine Arts (B.F.A.), Film/Cinema/Video Studies

American Academy of Dramatic Arts   1978 — 1980

Experience
Northern Safety  July 2013 - Present
Ryan Edwards Communications   March 2012 - April 2013
Cunard Line   October 2010 - March 2012
Cunard Line   February 2010 - August 2010

Skills
Digital Printing, Customer Service, Offset Printing, Pre-press, InDesign, Mac, Photoshop, Adobe Acrobat, Color Management, Microsoft Office, Print Management

Education
Rochester Institute of Technology   2008 — 2010
Bachelor of Science (B.S.), New Media Publishing

Mohawk Valley Community College-Utica Branch   2006 — 2008
Associate of Science (AS), Graphic Arts Technology

Experience
Cunard Line   2009 - 2013
Holland America Line  September 2009 - December 2009

Skills
Musical Direction, Piano Playing, Teaching, Keyboards, Songwriting, Band, Composition, Music Education, Musical Theatre, Musicians, Piano, Entertainment, Music Industry, Music Theory

Education
Furman University   1992 — 1996
Bachelor of Music, Music Theory and Composition

Experience
Starbucks  November 2003 - Present
Royal Caribbean Cruises, Ltd.   July 2001 - Present
Goltens Miami, Florida   September 1997 - June 2001
Cunard Line   December 1997 - July 1998
Tecmarine Container Cargo Lines   March 1995 - December 1997
Martinoli Inc.   December 1992 - March 1995
Commodore Cruise Lines   June 1987 - December 1992

Skills
Logistics, Fuel Management, Marine Engineering, Deck , Engine & Hotel..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Operations Management, Sales, Transportation, International Shipping, Management, Contract Negotiation, Inspection, Maritime Operations, Negotiation, Customer Satisfaction, Teamwork, Inventory Management, Photography, Maritime, Supervisory Skills, Purchasing, Shipping, Project Planning, Time Management, Process Scheduler

Education
Electronic Computer Programming   1981 — 1982
Computer Science/Programmer

Bergen Community College   1980 — 1982
Business Mangmnt, 2nd year.

Experience
Cunard Line   September 2013 - Present
American Idol Productions  September 2012 - August 2013
Reliance MediaWorks  October 2009 - September 2012
American Idol Productions  September 2008 - September 2009
Nashville Star   January 2008 - September 2008
The Singing Bee   June 2007 - December 2007

Skills
Social Media, Social Media Marketing, Blogging, Film, Marketing, Music Publishing, Advertising, Music, Copywriting, Digital Media, Management, Entertainment

Education
Belmont University
B.B.A., Music Business

Capital University

Experience
Hansa Consulting s.r.o.   February 2011 - Present
Cruise Ships   September 1991 - October 2008
Cunard Line   December 1990 - August 1991
Cunard Line   March 1990 - November 1990
Cunard Line   February 1987 - February 1990
Hotels,Resorts, Catering, Restaurants, Cruise vessels   1970 - 1986

Skills
Cruises, Food & Beverage, Hospitality Industry, Culinary, Culinary Skills, Recruiting, Mobile Advertising, Hotel Management, Hospitality, Hotels, Restaurants, Hospitality Management, Event Planning, Purchasing, Operations Management, Catering, Public Relations, Sales, Team Building, Human Resources, Fine Dining, English, Restaurant Management, Wine, Menu Development, Cooking, Management, Leadership, Front Office, Training, Strategic Planning, Event Management, Team Leadership, Negotiation, Food, Customer Service, Revenue Analysis, Coaching, Resorts, Performance Management, Project Planning, Leisure, Teamwork, Budgets, Pre-opening, Banquets, Tourism, Employee Relations, Microsoft Office, Hiring

Education
Landesberufsschule Bad Gleichenberg   1971 — 1973

Experience
Cunard Line   August 2015 - Present
Cunard Line   March 2010 - July 2015
Cunard Line   March 2006 - March 2010

Skills
Destination Marketing, Cruises, Online Marketing, Online Advertising, Email Marketing, Direct Marketing, Direct Mail, Marketing Management, Brand Development, Marketing Strategy, Integrated Marketing, Advertising, Brand Management, Copywriting, SEM, Tourism, Marketing, Media Relations, Event Management, Marketing Communications, Leisure Travel, Digital Marketing, PPC, Market Planning, Trade Shows, SEO, Social Media Marketing, Management, Social Media

Education
California State University-Los Angeles
BS

Experience
Bank of America Merchant Services  May 2014 - Present
Bank of America Merchant Services  February 2013 - May 2014
Royal Caribbean International  June 2012 - February 2013
First Data Corporation  August 2010 - June 2012
Royal Caribbean International  August 2008 - July 2010
Royal Caribbean International  February 2008 - August 2008
Seabourn Cruise Line  October 2007 - February 2008
Royal Caribbean Cruise Lines  January 2007 - October 2007
Carnival Corporation  October 2004 - October 2006
Cunard Line   2002 - 2004

Skills
Strategic Planning, PMO, PMP, Project Portfolio..., Software Project..., Project Delivery, Business Process..., Business Analysis, SDLC, Vendor Management, Visio, Process Improvement, Program Management, Project Management, Risk Assessment, PCI Standards, AS400 system, Credit Cards, Acquiring, Resource Management, Management Consulting, Requirements Gathering, IT Operations, Team Leadership, Risk Management, IT Strategy, Information Technology, Management, ERP, Enterprise Architecture, CRM, Cross-functional Team..., Change Management, Business Intelligence, Requirements Analysis, Integration, MS Project, Project Planning, Outsourcing, Governance, IT Service Management, Strategy, ITIL, E-commerce, IT Management, Disaster Recovery, Software Documentation, Business Process, Agile Project Management, SharePoint

Education
Knox College
BA, Economics & Political Science

Tulane University
MBA Certification, Business Administration, Management and Operations

Experience
Total Wine & More  June 2015 - Present
Princess Cruises  January 2009 - May 2015
Cunard Line   2007 - January 2009
Baja Fresh Mexican Grill  March 2006 - November 2006
The Home Depot  April 2005 - March 2006
Popeyes Chicken & Biscuits  July 1996 - April 2005
The Morrison Agency  July 1995 - February 1996
DMB&B Advertising  July 1993 - July 1995
Aydlotte & Cartwright Advertising   July 1989 - May 1991

Skills
Product Marketing, Advertising, Marketing Communications, Copywriting, Marketing Research, Marketing, Product Development, Market Planning, Creative Direction, Media Planning, Strategic Planning, Management, CRM, Brand Management, Digital Strategy, Digital Marketing, Online Marketing

Education
Georgia State University - J. Mack Robinson College of Business   1991 — 1993
MBA, Marketing

University of North Carolina at Chapel Hill   1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General

University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1985 — 1989
BS, Business Administration

Woodberry Forest School   1981 — 1985

Experience
Inquisitive Owl Acupuncture   October 2014 - Present
Inquisitive Owl Acupuncture   October 2014 - Present
Cunard Line   February 2014 - May 2014
Steiner Leisure Limited  August 2013 - February 2014
Steiner Leisure Limited  May 2012 - March 2013
Steiner Leisure Limited  April 2011 - January 2012

Skills
Acupuncture, Alternative Medicine, Holistic Health, Pain Management, Wellness, Health, Stress, Pain, Wellbeing, Meditation, Stress Management, Four Needle Technique, Balance Method, Meridian Style, Zhu Scalp Acupuncture, Yang Style Tai Chi..., Wing Chun Kung Fu..., Dynamic public speaker.

Education
Emperor's College of Traditional Oriental Medicine   2006 — 2010
Master of Traditional Oriental Medicine, Acupuncture/ Chinese Herbology/ Western Medicine

Experience
IMG  November 2012 - Present
World Wrestling Entertainment  July 2009 - February 2012
The Convergence Network LLC and Brand Art LLC   2007 - July 2009
NFL  1982 - 2007
Cunard Line   March 1981 - April 1982
Colgate Palmolive  January 1978 - March 1981

Skills
Partnership Marketing, Sports Marketing, Public Relations, Sponsorship, Entertainment, Consumer Products, Sports, Sponsorship Development, Corporate Sponsorships, Sports Management, Licensing Agreements, Licensing, International Marketing, Strategic Planning, Brand Development, Television, Business Strategy, Strategic Partnerships, Event Management, Marketing Strategy, Executive Management, Leadership, Management, E-commerce, Brand Management, Marketing, Social Media

Education
Georgetown University - The McDonough School of Business
BSBA

The College of William and Mary - The Mason School of Business
MBA

Experience
iZotope, Inc.   June 2013 - Present
Vizzie   June 2001 - Present
Typefi Systems   August 2011 - May 2013
Houghton Mifflin Harcourt  March 2002 - August 2011
Your Gift Guru   2005 - 2009
Banta Integrated Media  June 2001 - December 2001
Digital Art Exchange   September 2000 - June 2001
Cunard Line   March 2000 - May 2000
Presstek  1997 - 1998
Presstek  1997 - 1998

Skills
Quality Control, Web Design, Adobe Creative Suite, XML, InDesign, Requirements Management, JavaScript, QuarkXPress, OS X, WordPress, Publishing, CMS, Multimedia, Illustrator, Video, Graphic Design, E-commerce, Graphics

Education
Emerson College   2005 — 2007
partial, Media Arts

Rochester Institute of Technology   1996 — 2000
BS, Printing Management Sciences

Experience
Jawonio  February 2012 - Present
Freelance Consultant  August 2011 - February 2012
Phase Five Communications  August 2010 - March 2011
Wellpoint  July 2009 - September 2010
Phase Five Communications, Inc.   July 2007 - April 2008
Fission Communications  2004 - 2007
BioScience Communications  2000 - 2004
Edelman Public Relations  August 1998 - June 2000
Cunard Line   February 1996 - January 1998
Joy Phelan travel   December 1994 - January 1996

Education
Hebrew Union College-Jewish Institute of Religion-New York   1974 — 1979
Honorary PhD, Sacred Music

New York University   1970 — 1974
BA, Spanish Literature and Political Science

Experience
Lindblad Expeditions  January 2010 - Present
Lindblad Expeditions  August 1999 - January 2010
Cunard Line   February 2007 - October 2007
Lindblad Expeditions  February 1997 - August 1999
Syrit College   July 1994 - February 1997

Education
   1984 — 1989

Experience
Time Inc  2006 - Present
Certified Professional Coach   2007 - 2008
Rodale  2001 - 2004
Cunard Line   1979 - 1994
Holland America Cruises   1975 - 1979

Education
Fordham Gabelli School of Business   1980 — 1982
MBA, Marketing

Bard College
BA, Literature

New York University
MA, Linguistics

Université Paris-Sorbonne
Master's, French Literature

Experience
United Airlines  February 2009 - Present
Bayview Financial  November 2005 - January 2009
Seabourn Cruise Line  September 2004 - November 2005
Cunard Line   March 2003 - September 2004
RKM Consulting   October 1997 - October 2001

Skills
Windows Server 2003, Spanish, English, French, Active Directory, Citrix, Windows Server 2008, MS Project, System Administration, Servers, Firewalls, VPN, Windows Server, Disaster Recovery, Microsoft Exchange, SQL, Operating Systems, System Deployment, Vendor Management, Software Documentation, Enterprise Architecture, Integration

Education
Universidad Católica Andrés Bello   1999 — 2001
Master on Arts, Project Management

Universidad Fermín Toro   1991 — 1996
Bachelor on Science, Computer Engineering

Experience
Crystal Cruises  May 2015 - Present
Royal Caribbean Cruises LTD  January 2010 - May 2015
SeaDream Yacht Club  November 2001 - January 2010
American Classic Voyages Co.   2001 - 2001
Cunard Line   1998 - 2000

Skills
Maritime, Negotiation, Hospitality, Cruises, Contract Negotiation, Budgets, Leisure Travel, Management, Event Management, Maritime Law, Yachting, Hotels, Tourism, Travel Management, Operations Management, Event Planning, Incentives, Hospitality Management, Hospitality Industry

Education
City University of New York School of Law   1994 — 1997
JD

Queens College   1994 — 1997
JD, Law

Saint Louis University   1985 — 1989
Bachelor Arts

Experience
SeaDream Yacht Club  September 2001 - Present
Cunard Line   2000 - 2001
Royal Caribbean  1985 - 2000

Skills
Cruises, Vacation, Marketing Strategy, Tourism, Event Management, Leisure Travel, Business Travel, Sales, Sales Management, Hotels, Incentives, Travel Planning, Hospitality, Hospitality Management, Incentive Travel, Resorts, Travel Management, Trade Shows, Leisure, Hospitality Industry, New Business Development, Social Media Marketing, Marketing, Event Planning, Revenue Analysis, Luxury, Team Building, Account Management, Social Media, Destination Marketing, Hotel Management, Strategic Planning, Business Strategy, Lead Generation, Tour Operators, Meeting Planning, Management, Customer Service, Contract Negotiation

Education
Auburn University
Auburn University

Experience
Tutor Group   January 2014 - Present
Lina's Aesthetics   August 2005 - Present
Gina's College of Aesthetics   September 2005 - August 2008
Cunard Line   September 2004 - September 2005
Les Ailes de la Mode  September 2001 - August 2003

Skills
Account Management, Event Planning, Marketing Strategy, Public Speaking, Skin Care, Team Building, Wellness, Microsoft Office, Hospitality, Marketing Communications, Team Leadership, Strategic Planning

Education
Carleton University   2011 — 2014
Bachelor of Arts (BA), English Language and Literature/Letters

United TESOL International College of Teacher Training   2013 — 2013
Teacher of English to Speakers of Other Languages, ESL

Gina's College of Aesthetics   2000 — 2001
Aesthetician, Aesthetics, Aromatherapy, Reflexology

Experience
Sims Metal Management  November 2006 - Present
Merrill Lynch  June 2006 - November 2006
Cendant Corporation  1997 - 2006
Cunard Line   1990 - 1997
Cunard Line   1990 - 1997

Skills
Purchasing, Procurement, Strategic Sourcing, Supply Chain Management, Contract Negotiation, Supply Chain, Materials Management, Contract Management, Operations Management, Negotiation, Logistics, Sourcing, Continuous Improvement, Project Management, Inventory Management, Global Sourcing, Forecasting, Manufacturing, Energy Management

Education
Bryant University   1973 — 1975

Experience
Adelman Travel  June 2015 - Present
Hertz Corporation  December 2014 - June 2015
Kaplan Test Prep  June 2000 - May 2013
Levy Phillips & Konigsberg, LLP   June 1999 - February 2000
Travel Bound Inc   September 1998 - April 1999
Cunard Line   June 1988 - February 1998

Skills
Sales Management, Training New Hires, Sales Coach, Negotiation, Consultative Selling, Hospitality, PowerPoint, Excel, Solution Selling, Lead Management, Customer Satisfaction, Cunard, Recruiting, Management, Sales Operations, New Hire Training, Salesforce.com, Training, Selling, Leadership, New Business Development, Public Relations, Tourism, Performance Management, Sales, Customer Service, Hotels, Event Planning, Event Management, Interviews, Microsoft Excel, Time Management, Long-term Customer..., Marketing, Team Building, Microsoft Office, Social Media, Strategic Planning, Travel Management

Education
Queens College   1998 — 1998
Certificate, Para Legal

State University of New York at Binghamton   1978 — 1980
Bachelor of Science Degree, Applied Social Science Business Management

State University of New York at Delhi   1975 — 1977
Associate Applied Science Degree, Hotel Management

Experience
Emblem Health  May 2010 - Present
Finlay Fine Jewelry  January 2000 - January 2010
Pacific Group  February 1998 - December 1999
Cunard Line   April 1989 - July 1996

Skills
Accounting, General Ledger, Multi-State Sales Tax, Accounts Receivable

Education
City University of New York-Brooklyn College
BS, Accounting

Experience
Escape Lane   Senior :Program AnalystGeneral Dynamics Information TechnologyOctober 2010 - April 2013
American Express Business Travel  January 1994 - December 2004
Cunard Line   September 1983 - August 1990

Skills
Team Building, Program Management, Customer Service, Healthcare Information..., Strategic Planning, Non-profits, Public Speaking, Process Improvement, Policy, Change Management, Project Management, Social Media

Education
Hofstra University
BA, Political Science

Lutheran High School

Experience
United Methodist Women NYC   2014 - 2014
Cunard Line   October 1982 - April 2005
St. John's School   August 1963 - May 1982

Skills
Tourism, Market Planning, Public Relations, Marketing, Corporate Communications, Press Releases, Media Relations, Marketing Communications, Email Marketing, Strategic Communications, Direct Marketing, Copywriting, Publicity, Integrated Marketing, Event Management, Social Media, Customer Service, Editing, Public Speaking

Education
Boston University School of Education   1958 — 1959
Bachelor's Degree, Elementary Education and Teaching

Experience
Bell  July 2011 - Present
ARAMARK  October 2006 - May 2011
Cunard Line   October 2003 - August 2005

Skills
Food Service, Inventory Management, Food & Beverage, Restaurants, Customer Service, Catering, Menu Development, Time Management, Hospitality, Food, Restaurant Management, Customer Satisfaction, Culinary Skills, Cashiering, Retail

Education
International College of Hotel Management

Experience
Intermountain Healthcare  May 2008 - Present
Intermountain Healthcare  2007 - Present
Cunard Line   March 1994 - February 2003

Skills
Medical Imaging, Hospitals, Radiology, Orthopedic, EMR, DICOM, Inpatient, Cpr Certified, X-ray, Healthcare Information..., Informatics, Phlebotomy, Pediatrics, Medical Terminology, BLS, PACS, HIPAA, Healthcare, Direct Patient Care, EKG

Education
Cal State Fullerton

Orange Coast College
Associate Arts/Associate Science, Radiology

Experience
Entertainment Cruises Inc.  January 2015 - Present
Norwegian Cruise Line  October 2011 - December 2014
Carnival Australia  February 2008 - July 2011
Carnival Australia  August 2008 - January 2010
Cunard Line and Princess Cruises   October 2004 - February 2008
Cunard Line and The Yachts of Seabourn   January 2004 - October 2004
Cunard Line   January 2002 - January 2004
Cunard Line   January 2000 - January 2002
Cunard Line   January 1997 - January 2000

Skills
Food & Beverage, Wine, Restaurants, Hospitality Management, Hospitality, Food, Hotels, Hotel Management, Hospitality Industry, Culinary Skills, Revenue Analysis, Management, Restaurant Management, Cruises, Operations Management, Menu Development, Fine Dining, Pre-opening, Budgets, Food Safety, Inventory Management, Pre-opening experience, Forecasting

Education
Cornell University   2011 — 2012
Master Certificate, System Design and Project Leadership

University of Liverpool   2009 — 2011
Master of Science, International Management

Ecole Hotelier de Lausanne   2000 — 2000
Hotel Management

Norwegian College, Hotel Management   1993 — 1994
Food & Beverage / Hospitality Management

Norwegian College, Food & Beverage Management
Catering Officer, and Supply Management

Norwegian College, Food & Beverage Management   1985 — 1988
Chef, Culinary

Experience
Great Neck Schools  September 2000 - Present
Cunard Line   1982 - 1990

Skills
Elementary Education

Education
Hunter College   1991 — 1996
Master of Science (MS), Elementary Education and Teaching

Brooklyn College   1975 — 1979
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Felman Trading, Inc.   January 2010 - Present
Seabourn Cruise Line  October 2000 - May 2009
Cunard Line   October 2000 - October 2004

Skills
Management, Bilingual, Fully bilingual English, Operational Excellence, Computer Proficiency, Forecasting, Accounting

Education
Ashford University   2009 — 2011
Masters Business Administration, Business Administration and Management, General

Florida International University   1995 — 1999
International Business, Business Administration, Management and Operations

Experience
GOLDEN STATE FIRE EXTINGUIHSER CO   April 1988 - Present
Cunard Line   2012 - 2013
KLIEN'S OPTICAL   December 2000 - December 2007

Skills
Microsoft Excel, Marketing Communications, Microsoft Word, Event Management, Research, Strategic Planning, Event Planning, Leadership, Social Media, Training, Team Building, Teaching

Education
Azusa Pacific University   2008 — 2012
Master of Arts in Pastoral Studies- Church Leadership and development, Theology/Theological Studies

Experience
Regent  2009 - 2011
Residensea  March 2008 - July 2009
Cunard Line   June 2004 - May 2006
Holland America Line  April 2002 - November 2002
Renaissance Cruises  February 2001 - October 2001
Norwegian Cruise Line  November 1998 - August 2000

Skills
Broadcast, Sound, Television, Video, Video Production, Production Managment, Audio Engineering, Creative Direction, Producing, Entertainment, Theatre, Non-linear Editing, Editing, Camera, Film, Stage, Production Management, Musical Theatre

Education
Full Sail University   1997 — 1998
Associate of Science (AS), Recording Arts Technology/Technician

University of South Carolina-Columbia   1986 — 1991
Bachelor of Arts (BA), Media Arts