Custom Communications
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Custom Communications Employees
Custom Communications January 2015 - Present
Prime Communications March 2014 - November 2014
Cellular Express June 2006 - October 2014
Skills
Persuasion Skills, Sales Process, Sales Management, Sales, Customer Experience, New Business Development, Key Account Management, Retail, Wireless, Direct Sales, Sales Operations, Product Marketing, Product Management, Customer Satisfaction, Interviews, Account Management, Team Leadership, Training, Mobile Devices, Solution Selling, Team Building, Inventory Management, Product Development, Business Planning, Forecasting, Profit, Coaching, Operations Management, Competitive Analysis, Strategy
Education
Eastern Kentucky University 2004 — 2009
BS, Environmental Health Science
WesternCE, LLC November 2012 - Present
Western Control E/S Monitrol 1982 - 2012
Western Control E/S Monitrol 1982 - 2005
Planned Energy, In June 1977 - May 1981
Custom Communications June 1973 - April 1976
Skills
Sales Management, Systems Engineering, Corporate Management, B2B, Entrepreneurship, Telecommunications, Product Marketing, Strategic Partnerships, Start-ups, Public Speaking, Direct Sales, Budgets, SaaS, WiFi, Sales, Networking, Process Improvement, Sales Process, Manufacturing, Marketing, Selling, Leadership, Operations Management, Project Management, Management, Program Management, Sales Operations, E-commerce, Business Planning, Strategy, Online Advertising, Competitive Analysis, Cloud Computing, Solution Selling, Online Marketing, Customer Retention
Education
Bob Jones University 1965 — 1968
Business, Management, Marketing, and Related Support Services
Custom Communications May 2014 - Present
Benedictine College August 2012 - Present
Benedictine College Library August 2011 - January 2014
Skills
Event Management, Nonprofits, Event Planning, Community Outreach, Public Speaking, Fundraising, Grant Writing, Higher Education, Volunteer Management, Program Development, Facebook
Education
Benedictine College
Infinite Realty and Loans 2013 - August 2014
Sew Beautiful Alterations April 2010 - June 2014
California Citrus State Historic Park March 2007 - January 2012
McKechnie Bookkeeping May 2006 - November 2006
Shelley School District August 2002 - May 2005
Landscape Creations December 1993 - October 1998
Valley Memorial Hospital May 1990 - March 1993
Custom Communications December 1989 - May 1990
Silver Metal Products January 1987 - October 1987
Skills
Social Media Marketing, Contact Management, Organization, Microsoft Excel, Event Planning, Microsoft Word, Team Management, Typing, Ten Key, Problem Solving, Writing, Organizing Meetings, Leading Meetings, Training, Schedules, Planning..., Independence, Brand Development, Merchandising, Purchasing, Inventory, Multi Tasking, Phone Etiquette, Multi-line Phone, Craigslist, Facebook, LinkedIn, Graphic Design, WordPress
Education
Brigham Young University - Idaho 1982 — 2017
Bachelor's Degree, Business Management
Utah State University 1985 — 1986
General Education
Custom Communications October 2014 - Present
U.S Army May 2014 - March 2015
U.S Army July 2012 - May 2014
US Army September 2008 - July 2012
Macy's April 2006 - August 2008
U.S. Army Reserve July 2001 - August 2008
Skills
Cosmetics, Sales Management, Direct Sales, Personnel Management, Program Management, Inventory Management, Program Facilitation, Military Experience, Public Speaking, Team Leadership, Fitness, Human Resources, Employee Training, Leadership, Leadership Development, Training, Management, Customer Service, Team Building, Marketing
Education
University of Phoenix 2014 — 2016
Bachelor of Science in Business Management, Entrepreneurial and Small Business Operations
Custom Communications March 2012 - Present
Radio Shack August 2011 - March 2012
Arby's January 2011 - June 2011
Connections to Success January 2011 - May 2011
Borgasorus Books May 2009 - January 2010
Jack in the February 2008 - May 2009
Mandee Foods May 2006 - August 2008
Skills
Microsoft Excel, Social Media Marketing, Wireless, Sales, Inventory Management, Sales Management, Facebook, Customer Service, Social Media, Retail, Press Releases, Public Relations
Education
Lindenwood University 2009 — 2011
Bachelors, Mass Communications; an emphasis on Public Relations
St Charles Community College 2006 — 2009
Associates of Arts, Mass Communications
Premier Electrical Corporation June 2014 - Present
custom communications July 2011 - Present
premier tech solutions January 2000 - July 2011
adair electric June 1997 - January 2000
Skills
Project Management, Leadership, Low Voltage, Fire Alarm, Voice Solutions, Data, Fiber Optics, Security, Cabling, Alarm Systems, Access Control, Construction Management, Management, Team Building
Education
Riverland Community College 1992 — 1995
Industrial Electronics Technology/Technician
wabasha kellogg high school 1988 — 1992
UnitedHealth Group July 2014 - Present
CrabsCraftShack.com & PeaceLoveAndPaisley.com January 2014 - Present
StampStash.com & StampSupplyStore.com June 2012 - Present
UnitedHealth Care February 2013 - July 2014
Comcast Cable April 2004 - February 2013
Custom Communications October 1997 - January 2004
Elavon, Inc. October 2000 - October 2003
Knox County Emergency Communications E-911 November 1993 - October 2000
Knox County Sheriff's Office April 1994 - August 2000
Skills
Call Center, Telecommunications, Telephony, Troubleshooting, Customer Satisfaction, VoIP, Broadband, Cable Modems, Customer Service, Customer Retention, Technical Support, Computer Network..., Wireless, Customer Experience, Avaya, Workforce Management, Routers, Vendor Management, Leadership, Software Documentation, Human Resources, Call Centers, Analysis, Management, Strategy, Training, Contact Centers, IVR
Education
Cleveland State Community College 1991 — 1991
Criminal Justice/Police Science
The University of Tennessee at Chattanooga 1988 — 1991
Criminal Justice
Soddy Daisy High School 1984 — 1988
Echo Daily Inc. 2015 - Present
Custom Communications April 2013 - August 2015
Marshall Wireless March 2008 - August 2011
At&t Mobility October 2006 - November 2007
Skills
Sales, Retail, Microsoft Office, Public Relations, Customer Service, Inventory Management, Marketing, Management, Sales Management, Social Media, Account Management, Leadership, Marketing Strategy, Merchandising, Trade Shows, Telecommute
Education
Lindenwood University 2013 — 2015
Bachelor’s Degree, Business Administration, Management and Operations
Southern Illinois University, Edwardsville 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Custom Communications July 2011 - Present
Skills
Retail Sales, Sales, Retail, Account Management, Loss Prevention, Sales Management, Marketing, Inventory Management, Time Management, Customer Service, Team Building, Team Leadership, Microsoft Excel, Microsoft Office, Windows, iOS, Android, Cash Management, Deposits, Answering Phones, Computer Hardware, phone repair
Education
Jefferson College 2008 — 2010
Associate's degree, Information Technology
De Soto High School 2008 — 2008
Discover Financial Services February 2015 - Present
Discover Financial Services March 2014 - February 2015
Discover Financial Services August 2012 - March 2014
Discover Financial Services January 2011 - August 2012
Northwestern University 2009 - January 2011
Cricket Communications June 2010 - August 2010
Custom Communications November 2008 - June 2009
Metro Group Solutions March 2008 - October 2008
University of Colorado December 2005 - May 2007
Skills
Mobile Strategy, Mobile Technology, Mobile Design, Mobile Messaging, Mobile Internet, Mobile Marketing, Certified Scrum Master..., Agile Methodologies, User Experience, Team Leadership, Digital Strategy, Strategy, Software Requirements, Quality Center, Photoshop, Visio, Rally, Requirements Gathering, Omniture, Integrated Marketing, Competitive Analysis, SEO, Web Analytics, Marketing Strategy, Marketing, Advertising, Data Analysis, Social Media, Analysis, Apple OS, Android, CRM, Credit Cards, E-commerce, Financial Services, Tablets, Marketing Analytics, Process Improvement, Wireframes, Product Management, User Acceptance Testing, Customer Experience, Software Project..., Business Strategy, InDesign, Illustrator, Digital Marketing, SPSS
Education
Northwestern University 2009 — 2010
M.S., Integrated Marketing Communication
University of Colorado Boulder 2002 — 2007
B.S., Business Administration, B.A.Psychology
Cision February 2012 - Present
iContact June 2011 - February 2012
iContact October 2010 - June 2011
iContact June 2010 - October 2010
Wells Fargo, formerly Wachovia Bank July 2007 - June 2010
First Citizens Bank November 2006 - July 2007
Custom Communications March 2005 - July 2006
Custom Communications November 2004 - March 2005
Custom Communications August 2004 - November 2004
Target July 2003 - July 2004
Skills
MS Office Suite, Call Center, Managerial Experience, Billing, Customer Experience, Customer Retention, Troubleshooting, Problem Solving, Customer Service, Customer Relations, Customer Satisfaction, Salesforce.com, Team Leadership, Banking, Retail Management, Microsoft Office, Management, Teamwork, Budgets, Coaching, Training, Sales, Outlook, Microsoft Excel, Account Management, Technical Support, Leadership, Process Improvement, Project Management, Invoicing, Team Building, Call Centers, Data Analysis, CRM, SaaS, Team Management, Recruiting, Business Analysis, Customer Support, Payroll, Performance Management, Marketing, Social Media Marketing, Vendor Management, E-commerce, Analysis, Time Management, Cross-functional Team..., Retail, Sales Operations
Education
University of North Carolina at Chapel Hill 1997 — 1998
NC School of Science and Mathematics 1995 — 1997
Diploma
A&S Kinard 2014 - Present
Anytime Fitness June 2013 - April 2015
Custom Communications June 2013 - December 2013
GNC May 2013 - November 2013
Cricket Wireless - U Call It Communications February 2013 - June 2013
Blast Fitness August 2012 - January 2013
The Imaging Center July 2011 - August 2012
Skills
Management, Sales, Contract Negotiation, Logistics Management, Microsoft Office, Strategic Planning, Training, Transportation
Education
Penn State University
Information Science
University of Phoenix 2007 — 2009
AA, Multi-Media Communication
Talon Aerolytics August 2015 - Present
Wilson-Bennett Technology, Inc. September 2014 - July 2015
Custom Communications March 2013 - August 2014
United States Air Force September 2005 - September 2009
Skills
Unmanned Vehicles, Airspace Management, Aircraft Operation, Aeronautics, Navigation Systems, Air Traffic Control, Electronics, Aircraft Systems, Radio Communication, GPS navigation, Meteorology, Space Systems, Remote Sensing, Robotics, Military Experience
Education
Embry-Riddle Aeronautical University 2010 — 2013
Aeronautics, Unmanned Aerial Systems and Air Traffic Control
Community College of the Air Force 2006 — 2009
Aircrew Operations
Divergent Designs July 2015 - Present
Custom Communications July 2014 - Present
Audio Advice April 2011 - July 2014
Zobo TV August 2005 - March 2011
Tweeter April 1997 - August 2005
Skills
Sales, Sales Management, Team Building, Retail, Customer Satisfaction, Residential Design, Purchasing, Interior Design, Customer Service, Strategic Planning, Staff Development, AV, Sound, Merchandising, Account Management, Project Management, Technical Support, Systems Engineering, Income Statement, Home Automation, Selling Skills, Home Theater, Lighting Control, Consumer Electronics, Crestron, Product Display
Education
Central Piedmont Community College 2013 — 2017
Interior Design, Interior Design
Georgia State University 1992 — 1993
Business Administration and Management, General
Shorter University 1991 — 1992
Business Administration and Management, General
Custom Communications April 2014 - Present
Streamline Wireless AT&T April 2012 - Present
Skills
Sales, Customer Satisfaction, Microsoft Office, Social Media, Teamwork, Retail, Marketing, Time Management, Customer Service
Education
Purdue University Calumet 2009 — 2013
Marketing
Custom Communications January 1995 - Present
mosaïque creations January 2003 - Present
The Phenix Corporation January 1992 - December 1994
Pitney Bowes February 1990 - September 1991
Skills
Graphic Design, Web Design, Typography, Photography, Adobe Creative Suite, Brochures, Illustrator, Social Media, Art Direction, Photoshop, Newsletters, Editing, Painting, Fine Art, Layout, Art, Corporate Identity, Logo Design, Email Marketing, Magazines, Packaging, Catalogs, Graphics, Publications, Posters, Facebook, Creative Direction, Social Media Marketing
Education
Rochester Institute of Technology
B.S., Business Administration and Marketing
Greece Athena High School
Performant Financial Corporation June 2005 - Present
Custom communications June 2003 - June 2005
Skills
Customer Service, Collections, Project Management, Data Entry, Call Centers, Analysis, Problem Solving, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Process Improvement, PowerPoint, Team Building, Leadership
Education
University of Phoenix 2013 — 2017
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, GPA 3.96/4.0
Custom Communications March 2014 - Present
ClearChoice Mobility-AT&T November 2010 - April 2013
AT&T June 2009 - October 2010
Skills
Retail, Retail Management, Store Management, Inventory Management, Account Management, Coaching, Competitive Analysis, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Human Resources, Inventory Control, Management, Marketing Strategy, Sales, Sales Management, Solution Selling, Team Building, Telecommunications, Training, Wireless, Sales Operations, Customer Service, Team Leadership, Sales Process, Mobile Devices, B2B, Hiring, Retail Sales, Leadership, New Business Development, Cold Calling, Profit, Strategic Planning, Negotiation, Managed Services, Time Management, Sales Presentations, Visual Merchandising, Business Development, Product Management, Merchandising
Education
Purdue University Calumet 2004 — 2007
Associate's degree, Accounting and Finance
Chase September 2014 - Present
Custom Communications October 2012 - Present
Verizon Wireless April 2007 - March 2010
Skills
Customer Service, Account Management, Help Desk Support, Technical Support, Troubleshooting, iOS, Windows Mobile, Android, Multimedia, Sales, Multi Tasking, POS, Salesforce.com, Team Leadership, Teamwork, Mac OS, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Highly Ambitious, Highly motivated..., Social Media, Management, Team Building
Education
Full Sail University 2013 — 2016
Bachelor of Science, Music Production
EPB of Chattanooga March 2015 - Present
ICF International November 2014 - March 2015
Tennessee Secondary School Athletic Association October 2009 - March 2015
East Tennessee State University August 2014 - December 2014
ICF International June 2014 - August 2014
Industrial Assessment Center - ETSU April 2013 - May 2014
Custom Communications January 2009 - August 2009
Titan Turf Lawn Care May 2005 - June 2009
Skills
Energy Management, Project Management, Project Planning, Manufacturing, Installations, Machine Control, Lawn Care, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Research, Leadership, Sales, Windows, Team Building, Strategic Planning, Outlook, Public Speaking, Machinery, Root Cause Analysis, Quality Management, AutoCAD, Process Improvement..., Technical Writing
Education
East Tennessee State University 2013 — 2014
Master of Science (M.S.), Engineering Technology
East Tennessee State University 2009 — 2012
Bachelor of Science (B.S.), Industrial Engineering Technology
PNC August 2015 - Present
Upper Deck Bistro July 2015 - Present
Custom Communications October 2013 - April 2015
The Glow Co. June 2012 - April 2015
River City Casino & Hotel June 2012 - October 2013
Marriott Hotels December 2012 - July 2013
The Tan Company July 2008 - July 2012
Skills
Sales Process, Cold Calling, Salesforce.com, Customer Service, Benefits Administration, Account Management, Employee Benefits, Sales, Strategic Planning, Applicant Tracking..., Sales Presentations, Management, Training, Leadership, Team Building, Sales Management, Recruiting, Marketing, Business Development, Social Media, Coaching, Time Management, Customer Satisfaction, Inventory Management, Team Leadership, Event Management
Education
Jefferson College 2012 — 2015
Associate’s Degree, Business Administration and Management, General, 3.0
Daytona State College
Bachelor's degree, Psychology
Custom Communications June 2015 - Present
Custom Communications March 2013 - May 2015
Calumet College of St. Joseph May 2011 - February 2013
Bulls/Sox Academy June 2012 - August 2012
Catholic Charities - Hurricane Katrina Relief Program September 2010 - September 2010
Hospice Care to Share Gifts September 2007 - November 2007
Skills
Sports, Coaching, Athletics, Strength & Conditioning, Scouting, Strength Training, Physical Education, Basketball, Athletic Training, Sports Coaching, Player Development, Operant Conditioning, Sports Psychology, Sales, PowerPoint, Microsoft Office, Leadership, Customer Service
Education
Purdue University Calumet 2011 — 2013
Master of Business Administration (M.B.A.)
Calumet College of St. Joseph 2007 — 2011
Bachelor of Science, Business Management
7-Eleven June 2014 - Present
Pipeline VBC 2001 - Present
7-Eleven February 2013 - August 2014
7-Eleven 2007 - February 2013
White Hen Pantry November 2004 - December 2009
Signature Room at the 95th February 1999 - February 2004
Edy's Grand Ice Cream November 1997 - February 1999
Custom Communications July 1996 - April 1997
Blackman Kallick January 1992 - June 1996
Skills
Accounting, Financial Reporting, CPA, General Ledger, Great Plains Software, Income Statement, Leadership, Management, Microsoft Excel, Process Improvement, Retail, Budgets, Cash Flow, Finance, Financial Analysis, Financial Modeling, Forecasting, Inventory Management, P
Education
Indiana University - Kelley School of Business 1987 — 1991
Bachelors, Accounting
Indiana University Bloomington 1987 — 1991
Cellular World March 2015 - Present
Custom Communications October 2013 - February 2015
Custom Communications July 2013 - October 2013
Cellular Plus AT&T March 2012 - July 2013
Cellular Plus July 2011 - March 2012
CellularPlus Wireless June 2008 - July 2011
World Gym/Fuel Fitness September 2004 - September 2007
Skills
Customer Service, Sales, Training, Recruiting, Marketing Strategy, Marketing, Budgets, Telecommunications, Microsoft Excel, Customer Satisfaction, Sales Operations, Account Management, Team Building, Team Leadership, Time Management, Leadership, Retail, Sales Presentations, Coaching, Inventory Management, Strategic Planning, Customer Experience, Selling, Customer Retention, Mobile Devices, B2B, Program Management
Education
University of Cincinnati
Coldwell Banker Doug Arnold Real Estate Inc. 2006 - Present
Custom Communications 1997 - 2001
Pohly and Partners 1999 - 2000
Petry Television 1989 - 1994
Education
University of New Hampshire 1985 — 1989
Bachelor of Science, Nutrition Sciences
The Clorox Company October 2014 - Present
The Clorox Company May 2012 - October 2014
The Clorox Company March 2010 - May 2012
The Clorox Company September 2009 - May 2012
Truman State University January 2007 - May 2009
Wellbridge August 2004 - May 2009
Custom Communications May 2008 - August 2008
Skills
IRI Xlerate, Siebel, eCRM, Microsoft Office, PowerPoint, Microsoft Excel, Photoshop, FrontPage, Public Speaking, Social Media, Twitter, Facebook, Market Research, Marketing Communications, Sales, Market Planning, Leadership, Brand Management, Marketing, Marketing Research, Management, Marketing Strategy, Consumer Products, Cross-functional Team..., Email Marketing, Advertising, Entrepreneurship, Event Planning, Customer Insight, Brand Development, Integrated Marketing, Social Media Marketing, Strategy
Education
Truman State University 2005 — 2009
BA, Business Administration: Marketing and Management
Cricket Wireless -Gateway Wireless April 2015 - Present
Custom Communications AT&T July 2014 - April 2015
Custom Communications June 2014 - July 2014
World Wide Wireless AT&T November 2012 - May 2014
County Materials Corp July 2012 - November 2012
Home Care Nursing May 2012 - July 2012
County Materials Corp September 2010 - April 2012
ACCENT Marketing January 2006 - August 2010
Auffenberg Dealer Group September 2004 - January 2006
Skills
Outlook, Excel, Microsoft Office, Customer Service, Administrative Support, Scheduling, Word, PowerPoint, Data Entry, Invoicing, Spreadsheets, Office Management, Telephone Skills, Fax, Lotus Notes, Microsoft Publisher, Medical Billing, Human Resources, Construction Safety, Newsletter Production, Order Management, Purchase Orders, Sales Order, Job Coaching, Microsoft Excel, Process Scheduler, Time Management, Sales, Call Centers, Employee Relations, Event Planning, Inventory Management, Leadership, Microsoft Word, Recruiting, Administrative...
Education
University of Phoenix 2010 — 2014
Business Administration, Business
Farmington Senior High School 2001 — 2005
Diploma
Custom Communications January 2010 - Present
United States Army Reserve March 2006 - Present
Custom Communications August 2009 - January 2010
Custom Communications October 2007 - August 2009
Education
St. Louis Community College
General
Custom Communications April 2010 - Present
TJ Maxx October 2011 - March 2013
JoAnn Fabric and Crafts June 2008 - December 2009
Skills
Listening to customers, Administrative Work, Customer Service, Coordination, Liaison
Education
Colorado Technical University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Custom Communications April 2013 - Present
MarketStar September 2011 - July 2012
RadioShack March 2009 - September 2011
Skills
Great Motivator, Great communications..., Great Personality, Troubleshooting, Employee Training, Employee Relations, Customer Retention, Customer Satisfaction, Customer Oriented, Sales Management, Driving Sales..., Quality Control, Conflict Resolution
Education
Essex County College
Essex County College