Customer Loyalty Concepts
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Customer Loyalty Concepts Employees
Ereplacements April 2013 - March 2014
Applebee's 2011 - 2012
P.F. Chang's China Bistro July 2011 - December 2011
Customer Loyalty Concepts February 2010 - October 2010
Cafe Brazil, LLC 2005 - 2006
Kathleen's Art Cafe 2005 - 2005
The Paradise Restaurant 2004 - 2004
Burberry London 2002 - 2003
Dillards 2002 - 2002
Johnny Carino's 2002 - 2002
Skills
Customer Service, Microsoft Office, POS, Restaurants, Warehousing, Telemarketing, Service Industries
Education
Tarrant County College 2011 — 2012
Culinary Arts/Chef Training
Sports Authority March 2012 - Present
Into CSU February 2013 - May 2013
Customer Loyalty Concepts October 2010 - November 2011
Skills
Merchandising, Visual Merchandising, Customer Service, Retail Sales, Microsoft Office, Microsoft Word, PowerPoint, Team Leadership, Event Planning
Education
Metropolitan State University of Denver 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado State University 2012 — 2013
DaVita November 2014 - Present
Boulder Insight Group September 2010 - October 2014
Customer Loyalty Concepts August 2010 - November 2011
Jamis Companies Inc April 2007 - May 2010
Denver Public Schools August 2000 - May 2006
Corporate Express April 2000 - August 2000
Skills
Analytics, Data Analysis, Business Intelligence, Visual Analytics, Tableau, SQL, Business Analysis, Excel, Analysis, MySQL, Microsoft Office, Business Development, Business Process, Management, Program Management
Education
Metropolitan State College of Denver 2000 — 2001
Teaching Certificate, Education - Secondary
Colorado School of Mines 1996 — 2000
Bachelor of Science, General Engineering (Mechanical Specialty)
Customer Loyalty Concepts March 1994 - October 2011
Adams County School District 12 October 1991 - May 1994
City of Fort Lupton February 1993 - February 1994
City of Louisville January 1991 - April 1992
Skills
Problem Solving, Customer Relations, Teaching, Process Improvement, Editing, Microsoft Office, Customer Service, Excel, Technical Writing
Education
University of Colorado at Boulder 1987 — 1991
BME, Music Education
Highlands Ranch Vision Center, P.C. March 2013 - Present
Kimberly Austin, Realtor with ERA Herman Group Real Estate July 2012 - January 2013
Customer Loyalty Concepts July 2009 - November 2011
REAP, Inc May 2008 - June 2009
Infinity Real Estate January 2003 - May 2008
Qwest Communications 1987 - 1993
Skills
Lead Generation, Management, Social Media Marketing, Customer Service, Email Marketing, Marketing Strategy, Sales, SEM, Marketing, Website Development, Retention Strategies, Business Networking, Scheduling, Digital Media, Recruiting, Training, CTME contracts, Metrolist, Colorado Contracts, Recruitment, Blog Marketing, Leadership, Process Scheduler, Strategic Planning, Digital Marketing, Team Management, Retail Sales, Customer Acquisition, Customer Satisfaction, Contract Negotiation, Public Relations, Direct Sales, Trunk Shows, Sales Process, Process Optimization, Project Management, Public Speaking, Visual Merchandising, Market Research, Inventory Management, Organizational..., Event Management, Customer Experience, Customer Retention, Logo Design, Social Networking, Real Estate Transactions
Education
Oregon State University 1987 — 1999
Business Administration and Management, General
Splash Media University
Certified Master Social Media Marketer, Social Media
Jones Real Estate College
Colorado Employing Broker Real Estate License
Jones Real Estate College
Real Estate Licensing Prep Course
Beaverton High School
High School Diploma, Business and General Studies
Orlando Health January 2014 - Present
Asset Management Research March 2008 - Present
Infinity Real Estate Group January 2011 - December 2011
Customer Loyalty Concepts January 2011 - October 2011
Remax at the Parks 2007 - 2008
Skills
Program Management, Sellers, Short Sales, Team Building, Customer Service, New Business Development, Management, Real Estate, Creative Direction, Foreclosures, Online Advertising, Microsoft Office
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Nursing
Seminole State College of Florida 2012 — 2013
Associate's degree, Nursing
Daytona State College 2007 — 2009
AA, General
Seminole State College of Florida 1997 — 2002
AS Computer Networking: Microsoft Track, General
Jack4Consulting October 2003 - Present
jack4Consulting 2003 - Present
Customer Loyalty Concepts August 1998 - September 2002
Denver Rocky Mountain News November 1994 - August 1998
Skills
Start-ups, Marketing Strategy, Marketing, Direct Marketing, Business Development, CRM, Management, Sales, B2B, Budgets, Negotiation, Leadership, Customer Service, Forecasting, Recruiting, Online Advertising, Management Consulting, Strategy, Social Media Marketing, Advertising
Education
Northern Illinois University 1972 — 1974
Masters, Guidance & Counseling
5280 Solutions October 2011 - Present
Customer Loyalty Concepts November 1994 - August 2011
CRC Systems LTD, CO January 1988 - November 1994
Sysco June 1985 - December 1987
Skills
Business Analysis, Business Intelligence, Systems Analysis, Customer Focus, Analysis, Process Improvement, Testing, Business Requirements, Goal Oriented, Requirements Analysis, Requirements Gathering, Data Analysis, Integration, Documentation, Problem Solving, SFTP, SSL VPN, Ip-Switch, WSFTP, Move it Central, Move it DMZ, Management, Leadership, Software Documentation, Databases, WS_FTP, VPN, Visio, SDLC
Education
ITT Technical Institute 1989 — 1991
AAS, Electronic Engineering Technology
University of Nevada-Las Vegas 1979 — 1981
Future Marketing Group May 2015 - Present
It Works Global April 2015 - Present
Premier Circulation Services November 2013 - Present
Positive Radio Group October 2010 - December 2011
End Results Inc October 2008 - March 2009
Customer Loyalty Concepts 2002 - August 2008
L&E Meridian 1999 - 2002
Right Concepts Inc 1998 - 1999
Skills
Social Media Marketing, Advertising, Email Marketing, Sales, Direct Marketing, Online Advertising, Digital Media, Online Marketing, Direct Mail, Marketing Strategy, Social Media, Strategic Planning, Account Management, Customer Retention, Sales Management, Marketing, Marketing Communications, B2B, Employee Training, Management, Strategic Communications, Cross-functional..., Public Speaking, Target Marketing, Project Planning, Motivation, Strategic Partnerships, Public Relations, Leadership Development, Cross Selling, Cross-functional Team..., Project Management, Social Networking, Forecasting, New Business Development, Digital Marketing, Customer Acquisition, SEM, PPC, SEO, Google Adwords..., Google Adwords, Online Video Marketing, Landing Page..., Website Development, Client Relations, Audience Development, Customer Relations
Education
Northern Virginia Community College 1996 — 1999
Business Administration & International Affairs
Bishop Ireton 1993 — 1997
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frog Studios Inc January 2007 - Present
Rubicanoe 2015 - 2015
Customer Loyalty Concepts March 2010 - November 2011
IAC - GREEN.COM January 2008 - July 2009
GI Apparel January 2002 - January 2006
Killfrog.com January 1999 - January 2002
Skills
Creative Direction, User Experience, Interaction Design, Strategy, Graphics, Animation, Marketing, User Interface, Social Networking, SEO, Website Development, Analytics, Product Development, Strategic Planning, Web Design, SEM, Agile Methodologies, Flash, Lead Generation, Advertising, Creative Design..., Creative Studio Head, Innovative Concept..., Branding, Creative Services..., Cost Analysis, Design Standards, Quality Management, Web / Graphic Designing, Advertising Art, Graphic Project..., Design Development, Document Imaging, Aesthetic & Functional..., Stakeholder Management, Service Delivery..., Business Development, Client Relationship..., Analytical Skills, Training, Team Management
Education
Kansas City Art Institute 1988 — 1990
Bachelor’s Degree
KCKAVTS 1986 — 1987
Certificate,
CenturyLink August 1999 - Present
Customer Loyalty Concepts August 1996 - July 1999
CPSI Marketing Services July 1991 - July 1996
Skills
Call Center, Sales Management, Customer Relations, Channel, Team Leadership, Vendor Management, Direct Marketing, Customer Retention, Strategic Partnerships, Managed Services, Solution Selling, Marketing, Telecommunications, Customer Service, Direct Sales, Business Relationship..., Call Centers, Account Management, B2B, Telephony, Project Management, Unified Communications, Sales, Leadership, Outsourcing, Customer Satisfaction, Forecasting, Start-ups, Salesforce.com, Training, VoIP, Sales Process, Wireless, Channel Partners, Product Management, CRM, Sales Operations, Cross-functional Team..., Lead Generation, Product Marketing, Selling, Go-to-market Strategy
Education
University of Colorado Denver 2001 — 2005
MBA, Marketing
San Francisco State University 1989 — 1991
Bachelor of Arts, Radio and Television
Customer Loyalty Concepts April 2009 - Present
Education
McDowell Technical Community College 2005 — 2007
Associate of Science (AS), Business Administration and Management, General