customer service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".
customer service List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at customer service. You can filter them based on skills, years of employment, job, education, department, and prior employment.
customer service Salaries. You can even request information on how much does customer service pay if you want to. Learn about salaries, pros and cons of working for customer service directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
145 customer service employees in database. Find out everything there's to know about customer service employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
customer service Employees
General Dynamics information System November 2012 - Present
Customer Service November 2010 - October 2012
Abel Conn October 2009 - October 2010
Skills
Customer Service, Excel, Word, PowerPoint, HTML, Accounting, Access, Microsoft Word
Education
Metropolitan State University 2010 — 2014
Bachlor of Science, Accounting and Business Administration
Saint Paul Community and Technical College 2007 — 2009
Associate's degree, Accounting
New Canvas 1995 - Present
Anacortes Parks Department June 1996 - Present
Customer Service March 2000 - September 2007
Skills
Graphic Design, Technical Illustration, Desktop Publishing, Coast Guard License, Sailing Instructor, Technical Support, Manual Drafting
Education
University of Washington
Bachelor's degree, Art/Art Studies, General
Lake Washington Technical College
Associate's Degree, Technical Illustration & Drafting
AT&T June 2014 - Present
cajundome November 2011 - Present
Customer Service September 2009 - Present
Foot Locker September 2009 - November 2011
Skills
Inventory Management, Retail, Customer Retention, Sales Management, Teamwork, Time Management, Merchandising, Public Speaking, Direct Sales, Retail Sales, Microsoft Word, Outlook
Education
University of Louisiana at Lafayette 2011 — 2015
Bachelor's degree, Sport and Fitness Administration/Management
South Louisiana Community College 2006 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.0
Customer Service May 2015 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, C, C, Public Speaking, Matlab, Customer Service, Teamwork, Research, Leadership, Strategic Planning, HTML, Windows, Java, Photoshop
Education
South Dakota State University 2014 — 2016
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Manipal Institute of Technology 2011 — 2014
Bachelor's degree, Electrical and Electronics Engineering
KidsHousecalls April 2014 - Present
New York City College of Technology March 2014 - Present
Wildlife Conservation Society February 2014 - Present
Manhattan Staffing September 2013 - Present
Advertising March 2013 - March 2014
Tribeca Pediatrics April 2013 - August 2013
Customer Service June 2006 - May 2013
Sonoma State University September 2010 - December 2012
StoreFront June 2010 - August 2010
National Advertisement June 2010 - August 2010
Skills
Health Education, Nursing, Customer Service, Acute Care, Critical Care, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Nursing Care, Nursing Process, Teamwork, Epic Systems, Leadership, Organization, Communication, Critical Thinking, Compassion, Long-term Care, Public Health, Holistic Health, Meditech, EMR, Office Practicum, College Health, School Health, Ambulatory Care, Occupational Health
Education
Sonoma State University 2008 — 2012
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Subway August 2013 - Present
Sales Technologies July 2011 - January 2013
Customer Service January 2011 - August 2012
Skills
Windows, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Photoshop, HTML, Computer Repair, Microsoft Office, Research, Teaching, Adobe Premier Pro, Adobe After Effect, Adobe Photoshop, Avid Media Composer
Education
The Art Institute of Cincinnati 2011 — 2015
Digital Film Making, Digital Film
Perry High School 2008 — 2011
Deploma
Oakwood Hospital February 2011 - Present
. February 2011 - Present
Customer Service May 2005 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales, Sales Management, Public Speaking, Social Media, New Business Development, Negotiation, Coaching, Outlook, Marketing Strategy, Account Management, Marketing, Customer Satisfaction, Budgets
Education
Schoolcraft College
University of Michigan-Dearborn
Apollo International July 2013 - Present
Customer Service 2011 - 2013
Skills
Customer Service, Microsoft Word, Time Management, Restaurants, Customer Satisfaction, Food, Restaurant Management, Microsoft Excel, PowerPoint, Data Entry, Microsoft Office, Leadership, Employee Training, Food Safety, Social Media, Security, First Aid, Catering, Cashiering, Training
Education
Framingham State University 2010 — 2012
Psychology
Westfield State University 2008 — 2010
Psychology
Better Homes and Gardens Real Estate Metro Brokers 2014 - Present
Florida 2009 - 2014
Printing Company 2001 - 2006
AIRVAC, Inc. September 1998 - 2001
Customer service January 1995 - June 1998
Service Merchandise 1985 - 1995
Skills
Customer Service, Marketing, Computer Proficiency, Teaching, Buyers, Investors, Sellers, Investment Properties, Real Estate, Sales, REO, Relocation
Education
St. Petersburg College 2006 — 2010
Bachelor's Degree, Exceptional Student Education
Gladys & Rons September 2006 - Present
Granite Foods LLc/DBA Gladys Knight Chicken & Waffles September 2006 - Present
Arden's Garden July 2004 - January 2006
Brookhaven -Buckhead Flowers December 2000 - July 2003
Customer Service March 1999 - October 2001
Emory Village Flowers & Gifts March 1995 - January 1999
Skills
QuickBooks, PowerPoint, Microsoft Office, Customer Service, Outlook, Marketing, Management
Education
Atlanta Metropolitan College 2015 — 2017
Business Administration and Management, General
Sylvan High School
General Studies
Customer Service April 2012 - Present
Skills
Customer Service, Retail, Microsoft Office, Microsoft Excel, Inventory Management, Sales, Merchandising, Microsoft Word, PowerPoint, Management, Team Building, Strategic Planning, Team Leadership, Sales Management, Budgets, Marketing Strategy, Project Management, Marketing, Negotiation, Leadership
Education
University of Phoenix 2010 — 2015
Bachelor’s Degree, Business Administration and Management, General, Graduated
EL CAMPO HIGH SCHOOL 1983 — 1986
Customer Service December 1980 - February 1981
Skills
Team Building, Event Planning, Teamwork, Sales, Event Management, Marketing Strategy, Marketing, Retail, English, Windows, Microsoft Word, Microsoft Office, Customer Service, Public Relations, Outlook, PowerPoint, Budgets, Photoshop, Research, C++, HTML, Microsoft Excel, Strategic Planning, Teaching, Public Speaking, Negotiation, Inventory Management, Time Management, Customer Satisfaction, Data Entry, Editing, Leadership, Social Media, Social Networking
Education
Indiana University Northwest 2011 — 2015
Bachelor's Degree, Communications and General Studies with a double minor in business and creative writing, B
Indiana University-Northwest 2010 — 2015
Bachelor's Degree, Communications and BGS
Customer service September 2014 - Present
Pure NV October 2006 - September 2014
PRO-FLOWERS.COM March 2008 - February 2009
Skills
Customer Service
Education
University of Phoenix 2012 — 2014
Associate's degree, Information Technology/ Customer Support
Flat Rock High School 1982 — 1986
Customer Service 1987 - Present
None 1973 - 1987
Piedmont Airlines 1973 - 1987
Skills
Customer Service, Photoshop, Microsoft Word, Research, Public Speaking, Microsoft Excel, Windows, Microsoft Office, Negotiation, Budgets, Strategic Planning
Education
ECPI, Roanoke, VA 1991 — 1991
Medical Office Computer Specialist/Assistant
Strayer University 1968 — 1969
Accounting
Wells Fargo August 2010 - Present
Customer service July 2007 - August 2010
Nationlink Telecom 2000 - 2005
Skills
Problem Solving
Education
Minneapolis Community and Technical College 2007 — 2009
Associate's degree
Imaamu shaafic 1994 — 2000
high school diploma
bolmex financial group October 2010 - Present
Bolmex Realty Inc October 2010 - Present
Monolithe Wealth Planning Group LLC December 2006 - October 2010
Customer Service December 2005 - November 2006
Skills
Short Sales, Listings, Real Estate, Real Estate Investor, New Home Purchase, Economics, Real Estate Economics, Investors, Investment Properties, Foreclosures, First Time Home Buyers, Single Family Homes, Property Management, Sales, Sellers, Customer Service, Marketing, Buyers, Residential Homes
Education
California State University-Fullerton 2007 — 2009
Bachelor's Degree, Economics and Business Administration
University of San Diego 2005 — 2006
Servite High School 2001 — 2005
High School
Young at Art February 2015 - Present
BCBGMAXAZRIAGROUP November 2014 - Present
assistant manager March 2011 - October 2014
Customer Service August 2012 - November 2012
Skills
Drawing, Photoshop, Illustrator, Fashion Design, Sketching, Art, Fashion, Merchandising, Apparel, Styling, Trend Analysis, Textiles, Visual Merchandising
Education
IED Madrid 2014 — 2014
Masters, Fashion/Apparel Design
FIDM/Fashion Institute of Design & Merchandising-San Francisco 2011 — 2013
Associate of Arts (AA), Fashion/Apparel Design
T's big discount liquor February 2014 - January 2015
Customer Service September 2011 - October 2013
Skills
Cash Register, Management, Deliveries, Grocery, Cash-handling, Cleaning, Computing, Music, Leadership, Customer Service, Customer Satisfaction, Cashiering, Teamwork, Inventory Control
Education
Inver Hills Community College 2010 — 2011
Customer Service January 2013 - Present
Tree City Computer January 2001 - Present
Alchemic Dream October 2012 - December 2014
Skills
Customer Service, Logistics, Microsoft Word, Management, Customer Satisfaction, Project Management, Microsoft Excel, Shipping, Leadership
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Information Technology
Franklin County High School 1997 — 2001
Total LIfe Changes, LLC August 2015 - Present
F.A.R. Services November 2013 - Present
Customer Service 2000 - Present
Skills
Customer Service, Team Building, Microsoft Office, Management, Leadership, Public Speaking, Strategic Planning, Social Media, Sales, Social Networking, Budgets, Event Planning, Teaching, Leadership Development
Education
Clayton State University
Small Business Administration/Management
Saint Peter's University
IPS August 2003 - Present
Indianapolis Public Schools 2002 - Present
customer service June 1998 - January 2009
Indiana Department of Corrections August 1993 - August 2003
Skills
Curriculum Development, Teaching, Curriculum Design, Customer Service, Special Education, Addiction Recovery, Counseling Psychology, Program Development, Inventory, Hiring Employees, Anger Management, Stress Management, Public Speaking
Education
Indiana State University 1986 — 1991
Master of Science (MS), agency counseling
Terre Haute North Vigo High School 1971-74 1971 — 1974
Special Education and Teaching
Customer Service February 2013 - Present
NRI Initiative April 2012 - 2012
Bright Star Community Outreach Corporation January 2011 - 2011
Skills
Trained associates on..., Proven relationship..., Excellent verbal..., Implemented quality..., Professional with...
Education
Robert Morris University - Illinois 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Paralegal
Thornwood High School 2003 — 2006
High School Diploma
Aon Hewitt July 2015 - Present
Perfect PC Fix LLC September 2013 - Present
Customer Service August 2011 - September 2013
Zagg Invisible Shield June 2009 - September 2009
Skills
Microsoft SQL Server, Ruby on Rails, Oracle SQL Developer, HTML, Customer Service, Sales, Customer Satisfaction, Microsoft Excel, Microsoft Word, Time Management, Inventory Management, Microsoft Office, PowerPoint, Teamwork, Retail, Data Entry, Outlook, Customer Retention, Account Management, Sales Management, Negotiation, Team Leadership, Social Networking, Facebook
Education
DePaul University 2011 — 2013
Bachelor's degree, Management Information Systems, General
Oakton Community College 2009 — 2011
Associate's degree, Business/Commerce, General
Customer Service September 2010 - Present
Basinger's Pharmacy November 2011 - February 2012
Harrah's Entertainment February 2006 - September 2010
Skills
Customer Service, Microsoft Office, Event Planning, Leadership, Social Media Marketing, Time Management, Social Networking, Event Management, Training, Team Building, Strategic Planning, Sales, Project Management, Customer Satisfaction, Microsoft Excel
Education
Colorado Technical University 2008 — 2009
Master of Business Administration (M.B.A.), Marketing, 3.75
Colorado Technical University 2007 — 2008
Master of Business Administration (M.B.A.), Technology Management, 3.78
Colorado Technical University 2006 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, Cum Laude
Illinois Valley Community College 1988 — 1992
Associate of Arts (AA), General Studies, 3.6
Utah State Offices of Education March 2014 - July 2014
Utah State Office of Education January 2014 - March 2014
SNAP Inc August 2012 - November 2013
Customer Service July 2009 - January 2012
Law Firm of Gary E. Doane May 2008 - July 2009
Loan Documents Now June 2006 - January 2008
Skills
Policy, Legal Research, Proposal Support, Microsoft Office, Proposal Writing, Government, Technical Writing, Project Management, Government Contracting, DoD, Strategic Planning, Customer Service, Leadership, Process Improvement, Project Planning, Program Management, Data Entry, Time Management, Administrative..., Management, SharePoint, Microsoft Excel
Education
Thomas Nelson Community College 2013 — 2015
Applied Associate of Science (A.A.S), Legal Assistant/Paralegal
customer service January 2010 - July 2012
Education
Everest College-Vancouver 2010 — 2012
Medical/Clinical Assistant
Alabama State University August 2005 - Present
DIRECTV August 2008 - April 2011
Customer Service 2010 - 2011
Skills
Promotions, Research, Customer Service, Customer Satisfaction, Negotiation, Musical Instruments, Microsoft Excel, Microsoft Word, Microsoft Office, Internet Explorer, Windows, Non-profit Volunteer, Service Delivery, Cooking, Servers, Bartending, Restaurants
Education
Alabama State University 2005 — 2013
Bachelor's degree, Psychology
Washington County High School 2001 — 2005
Advanced Diploma, 3.6 GPA
Customer service
Skills
Sales, Customer Service, Microsoft Excel, Customer Satisfaction
Education
Eastern Florida State College 1999 — 2004
Associate of Arts (A.A.), Mathematics
Future Possibilities For Kids September 2014 - Present
Yorktown Family Services March 2014 - June 2014
Canadian Association of Paediatric Oncology Camps January 2014 - March 2014
United Way York Region September 2013 - December 2013
Camp Oochigeas June 2013 - August 2013
Camp Oochigeas October 2012 - June 2013
T.O. Your Mo- Movember 2012 Humber Fundraising Campaign September 2012 - December 2012
Customer Service March 2002 - October 2012
Telus World of Science June 2011 - September 2011
Calgary Bridge Foundation for Youth March 2011 - June 2011
Skills
Fundraising, Volunteer Management, Raiser's Edge, Non-profits, Networking, Microsoft Office, Event Planning, Philanthropy, Social Media, Volunteering, Teamwork, International Relations, Program Development, Stewardship, Fundraisers, Annual Giving, Prospect Research, Donor Recognition, Project Management, Leadership, Nonprofits, Event Management, Research, Volunteer Training, Non-profit...
Education
Humber College 2012 — 2013
Fundraising and Volunteer Management
The University of Calgary 2006 — 2010
Bachelor of Arts, Major International Development
Customer Service March 2007 - June 2008
CDP Promotions 2007 - 2008
Fireside Bank January 2006 - February 2007
Kaiser Permanente January 2001 - February 2002
Skills
Appointment Scheduling
Education
Carrington College California-San Leandro 2011 — 2012
Medical Billing and Coding, 3.85
College of Alameda 2010 — 2011
Medical Terminology, 4.0
Carrington College California
BeautiControl November 2011 - Present
C.C.A. August 2001 - April 2014
Customer Service 2003 - 2006
Crist Locksmithing 1993 - 2001
Skills
Customer Service, Sales, Facials
Education
Johnson County Community College 2007 — 2007
Writing & Speaking, Accounting
Shane J Salon November 2014 - Present
Sally Beauty Supply July 2010 - September 2014
Customer Service November 2009 - September 2010
Build A Bear Workshop April 2009 - July 2010
St. Louis Community College July 2009 - 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Team Leadership, Team Motivation, Google Maps
Education
St. Louis Community College 2010 — 2011
Basic Studies
St.Elizabeth Academy 2005 — 2009
High School Diploma
Zen Massage Center February 2010 - Present
Pure Bliss Day Spa August 2008 - January 2010
Webpower inc February 2002 - August 2008
Customer service November 1999 - April 2001
Skills
Skin Care, Dermalogica, anti aging, acne, clear skin, Skin Care Products, Skin, Microdermabrasion, Acne, Aesthetics, Beauty Industry, Chemical Peels, Cosmetics, Spa, Makeup Artistry, Waxing
Education
Palm Beach State College 2008 — 2014
Facial Specialist, Aesthetician/Esthetician and Skin Care Specialist
Anton academy, IDI 2008 — 2009
Body Wrapping
Customer Service November 2013 - Present
Windermere Real Estate East January 2015 - 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Small Business, Customer Service, Consulting, Drawing, E-Learning, Environmental Awareness, Health, PowerPoint, Painting, Communication Skills, Phone Etiquette, Operations Management, Medical Devices, Medical Terminology, Home Health Agencies, Social Media, Entrepreneurship, Public Speaking, Home Care, Healthcare
Education
Edmonds Community College 2012 — 2013
Web Page, Digital/Multimedia and Information Resources Design, 3.6
Seattle Central Community College
BIT business Information Technology
Customer Service A conscientious professional, with educationally and working experienceWarehouse / TechnicianReliable Medical SupplySeptember 2012 - March 2015
Sullivan's Candy and Supply January 2012 - September 2012
Anderson Merchandisers April 2011 - January 2012
Knight Security June 2008 - August 2011
St. Cloud Technical and Community College January 2009 - May 2011
Century College 2010 - 2010
Skills
Technician, Renewable Energy, Outstanding Customer..., Copy Testing, Solar, Solar Thermal, Solar Cells, Mechanical, Energy Efficiency, Energy Audits, Alternative Energy, Warehouse Management, Inventory Control, Vendor Management, Call Center, Visual Merchandising, A+ Certified, Mac OS, Windows, Microsoft Office, Printers, Time Management, USDA, Food Industry, Security, Security Clearance, Customer Service
Education
Century College 2010 — 2011
AAS, Solar
St Cloud Technical and Community College 2009 — 2011
Associate In Applied Science Degree, Energy Technical Specialist
Customer Service September 2014 - Present
Orange County Public Schools August 2013 - April 2014
Orange County Public Schools January 2013 - June 2013
Kelly Services August 2006 - November 2006
Skills
Customer Service, Computer Proficiency, classroom Experience
Education
Valencia College 1996 — 2002
Associate's degree, General Studies
Dr. Phillips HS 1992 — 1996
High School Diploma
Columbia College
Bachelor of Arts (B.A.), Criminal Justice/Psychology
Bay Jam Sports, Inc. 2014 - Present
Cook County Board of Elections 2010 - Present
Law related firms 1993 - 2009
Customer Service 1992 - 2005
Skills
Customer Satisfaction, Customer Service, Data Entry, Outlook, Administrative..., Fundraising, Teamwork, Bankruptcy, Sales, Telephone, Troubleshooting, Problem Solving, Volunteering, Volunteer Recruiting, Marketing, Telephone Skills, Time Management, Team Building, Microsoft Excel
Education
Illinois State University
Bachelor of Science
Robert Morris University - Illinois
customer service cashierburlington beverge2011 - 2013
Finelli’s Shell Station January 2010 - December 2011
Skills
Great Personality, At Multitasking, Organizational Behavior, funny, Customer Experience, register experience
Education
Community College of Vermont 2012 — 2015
human services
Salem Washington Academy 2000 — 2004
Call Center Connect February 2015 - Present
Chester County SPCA August 2014 - June 2015
Babies R Us March 2014 - May 2014
Applebee's October 2013 - February 2014
Customer Service September 2012 - October 2013
Skills
Customer Service, Sales, Microsoft Word, Retail, Teamwork, Cashiering, Telephone Skills, Restaurants, Food, Inventory Management, Time Management, Merchandising, Event Planning, Cash Register, Retail Sales, Friendly Personality, Food Service, Data Entry, Cash Handling Experience, People Skills, Loss Prevention, Inventory, Microsoft Excel, Inventory Control, PowerPoint, Microsoft Office
Education
Neumann University 2014 — 2018
Business Administration, Business Administration and Management, General
Coatesville Area High School 2009 — 2014
9-12
Customer Service April 2015 - Present
Sensible Sitters Inc. September 2012 - September 2014
School of Cinema and Performing Arts 2011 - 2012
Skills
Student Counseling, Event Planning, Career Counseling, Program Development, Psychotherapy, Crisis Intervention, People Skills, Positive Can-do Attitude, Client Rapport, Friendly Personality, Time Management, Detailed Organization, Academic Advising, Student Affairs, Handle Confidential..., Phone Etiquette, Social Media, Microsoft Office, Adolescents, Psychology, Child Development, Student Development, Community Outreach, Mental Health Counseling, Individual Counselling, Career Development, Higher Education, Group Therapy, Special Education, Staff Development, Interviews, Youth Development, Tutoring, Client Relations Skills, Organizational..., Experience working with..., Resume Writing, Educational Workshops, Social Media Marketing, Online Marketing, Facebook Marketing
Education
Brooklyn College 2010 — 2012
Masters of Science in Education, School Counseling
University of Tampa 2005 — 2009
Bachelors of Arts, Psychology & Applied Dance
Wilton High School 2001 — 2005
Hallmark Cards October 2007 - Present
Hallmark Cards 2013 - 2015
Hallmark Cards 2013 - 2015
Hallmark January 2005 - October 2007
Hallmark October 2000 - January 2005
Walmart January 2000 - October 2000
Customer Service June 1998 - January 2000
Skills
SAP, Demand Forecasting, Inventory Management, Lean Thinking, Change Management, PDCA, Process Improvement, SharePoint, Microsoft Excel, Retail, Supply Chain Management, Supply Chain..., Inventory Control, Cross-functional Team..., Customer Service, Project Planning, Continuous Improvement, Supply Chain, Forecasting
Education
Park University 2001 — 2003
Bachelor of Arts Degree in Business Administration; major in Finance, Business Administration: concentratin in Finance
Metropolitan Community College-Blue River 1999 — 2001
Associate of Arts Degree
Customer Service September 2013 - Present
De Lage Landen January 2009 - May 2013
Verizon July 2002 - November 2007
DuPont Mexico January 1995 - November 1999
Skills
Process Engineering, Financial Analysis, Analysis, Outlook, Microsoft Excel, Time Management, Oracle, Microsoft Office, Risk Management, Microsoft Word, Process Improvement, Software Documentation, Finance, SAP, Access, Business Analysis, Project Management, Visio, Management
Education
West Chester University of Pennsylvania 2005 — 2008
Bachelor of Applied Science (BASc), Accounting
Instituto Tecnologico de Madero 1990 — 1994
Bachelor of Applied Science (BASc), Chemical Engineering
University of Phoenix
Customer Service February 2015 - Present
Safeway June 2007 - February 2015
University of Texas at Dallas August 2013 - May 2014
Skills
Cashiering, Customer Service, Time Management, Telephone Skills, Data Entry, Inventory Management, Teamwork, Loss Prevention, Social Media, Retail Sales, Retail, Phone Etiquette, Inventory Control, Store Management, Sales, Customer Satisfaction, Food Service, Process Scheduler, Cash Register, Hiring, Merchandising, Management, Conflict Resolution
Education
The University of Texas at Dallas 2010 — 2014
Bachelor's Degree, Psychology
GEICO July 2009 - Present
Customer service May 2008 - May 2009
Education
Florida Southern College 2007 — 2013
Bachelor of Business Administration (BBA)
Polk Community College
Customer Service October 2012 - Present
Morgan County Legislative Delegation November 2010 - November 2011
Blue Buffalo 2010 - October 2011
R.C.I. Services 2002 - 2009
Movers Specialty Service, Inc. 1997 - 2001
Skills
Marketing, Merchandising, Administrative Work, Customer Service, Social Media, Public Speaking, Advertising, Sales, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Team Building, Public Relations, Logistics, Sales Management, New Business Development, Event Planning
Education
Lansdale School of Business 1996 — 1997
CIS
Montgomery County Community College 1992 — 1994
No, Business Management
North Penn High School 1983 — 1984
General
Avon Lake High School 1982 — 1983
General
Cossette May 2015 - Present
Cossette August 2014 - May 2015
Juniper Park March 2014 - July 2014
Cossette January 2014 - March 2014
Boston Pizza July 2013 - October 2013
Customer Service November 2006 - August 2012
Skills
Strategic Planning, Advertising Research, Advertising, Account Management, Creative Strategy, Marketing, Creative Briefs, Customer Insight
Education
Humber College 2010 — 2014
Bachelor of Arts (B.A.), Creative Advertising
H.B. Beal
Art Foundations Program
Strongsville High School August 2013 - Present
Al-Ihsan School August 2008 - September 2011
Customer Service December 2003 - August 2010
Skills
Project-based Learning, Technology Integration, Microsoft Office, Smartboard, Time Management, Formative Assessment, Communication, Algebra, Instructional Technology, Secondary Education, Differentiated..., K-12, Classroom Management, Geometry, Integrating Technology...
Education
Cleveland State University 2012 — 2013
Integrated Mathematics License (7-12), Mathematics
Baldwin-Wallace College 2003 — 2007
Bachelor of Education (B.Ed.)
iGPS October 2012 - May 2013
ASI 2013 - 2013
Customer Service April 2006 - November 2012
Sales/Inventory Management May 2008 - September 2011
Threshhold Center for Autism 2010 - 2010
Skills
Customer Service, Inventory Management, Sales, Microsoft Word, Avid, Advertising, Social Media, Email Marketing, Event Planning, Content Marketing, Market Research, Marketing, Facebook, Internal Communications, Social Media Marketing, Logistics, Trade Shows, Marketing Strategy, SEO, Leadership, Public Relations, Brand Development, Management, Social Networking, Strategic Planning, Supply Chain, PowerPoint, Sales Operations, Project Management, Outlook, Salesforce.com, Recruiting, Retail, Microsoft Office, Team Building, Distribution Center..., Integrated Marketing, Hootsuite, Lead Generation
Education
University of Central Florida 2011 — 2013
Customer Service February 2015 - Present
Romanow Container May 2014 - February 2015
In transition October 2013 - May 2014
The Driscoll Agency March 2013 - October 2013
Customer Service December 2012 - March 2013
In transition September 2012 - December 2012
Travelers Insurance March 2001 - September 2012
Travelers of Massachusetts 2001 - 2012
Elcom January 1997 - October 2000
Skills
Property & Casualty..., Insurance, Customer Service, Problem Solving, Outlook, Microsoft Excel, Microsoft Word, Communication Skills, Building Strong..., Work Ethic, Time Management, Call Centers, Team Building, Invoicing, Data Entry, Lotus Notes, Customer Satisfaction, Process Improvement, Communication, Liability, General Insurance, Management
Education
Mansfield Beauty Schools-Quincy 1982 — 1983
License, Cosmetology, Barber/Styling, and Nail Instructor
Quincy High School 1978 — 1981
Customer Service October 2012 - Present
24 Hour Fitness August 2011 - June 2012
Skills
Typing, Microsoft Word, Microsoft Excel, Outlook Express, PowerPoint, Customer Service, Telephone, 10 Key
Education
UCLA
Bachelor of Arts (B.A.), History
Child Care January 2011 - Present
Customer Service March 2010 - January 2011
Postal Annex March 2010 - December 2010
The UPS Store January 2009 - December 2010
Education
Grossmont College 2008 — 2009
n/a, sign language
High Tech High 2004 — 2008
n/a, n/a
HighTechHigh-2004-2008 Grossmont College 2008
GXS December 2010 - Present
eNiklas USA December 2008 - Present
Customer Service 2000 - Present
Management and Training 2000 - Present
Project Management 2000 - Present
Application Development 2000 - Present
Technical Accomplishments 2000 - Present
DISYS September 2009 - June 2010
A+ Tutor U June 2007 - December 2008
GXS July 2005 - March 2007
Education
University of Phoenix 1998 — 2000
BS, Management of Computer Information Systems
Hillsborough Community College 1989 — 1990
AS, Electronics, Computer Electronics
Sofitel Hotel November 2005 - March 2009
ATA Airlines February 1996 - April 2005
Marshall Fields October 1992 - February 1996
Madigan's August 1979 - October 1992
Women's May 1988 - October 1991
Kids Mart August 1986 - May 1988
customer service August 1979 - May 1988
Education
Triton-College 1980 — 1981
business
Mother T. Guerin
Freelance October 2014 - Present
Keith Jack Incorporated December 2014 - February 2015
Avison Young February 2014 - October 2014
Graphic Designers of Canada November 2013 - November 2013
Red Dog Deli Raw Food Company Inc. January 2010 - October 2012
Customer Service 2004 - 2010
Skills
Adobe Creative Suite, Graphic Design, InDesign, Illustrator, Typography, Digital Photography, Layout & Composition, Layout, Brochures, Customer Service
Education
British Columbia Institute of Technology 2012 — 2013
Design Essentials Management Certificate, Graphic Design
Emily Carr University of Art and Design 2012 — 2013
Design Essentials Management Certificate, Graphic Design
WorkBC YWCA
Career Workshops
Tapia Brothers Company May 2015 - Present
Customer service 2015 - 2015
Los Angeles Unified School District June 2006 - 2015
Skills
Like Challenges, hard worker, Dedicated to work, professional, Flexible approach to..., Highly responsible, Works well in a team, Community Organizing, Community Outreach, Volunteer Training, Child Welfare, Community Engagement, Volunteer Recruiting, Social Policy, Committed to..., Always Punctual, Great communications..., Patience, Positive Behavior..., Grants, Social Services, Friendly Personality, Highly motivated..., Parent Education, Community Development, Education Policy, Child Advocacy, Youth Mentoring, Student Counseling, Public Speaking, Teaching
Education
California State University-Long Beach 2012 — 2015
Civic leadership academy, Community leadership
ELAC/SWCOLLEGE/ CSULB 2010 — 2012
ELAC/ SWCOLLEGE 2007. to 2011 CSULB 2012 to present, Basic
San Diego State University-California State University 2011 — 2011
Parent liason, Parent involment
south gate high school 1984 — 1988
high school, Air Force JROTC/ROTC
Customer Service August 2013 - February 2015
Education
Anoka Ramsey Community College 2011 — 2015
Associate's degree Psychology , Psychology
Anoka Ramsey Community College 2011 — 2014
Associate's degree, Psychology
AdMix Social May 2015 - Present
Lyon Photos Photography August 2008 - Present
Customer Service 2009 - 2014
Tilly's 2009 - 2011
Skills
Digital Photography, Photoshop, PowerPoint, Microsoft Excel, Microsoft Word, Marketing, Online Advertising, Advertising, Canon DSLR, Social Media Marketing, Social Media Advertising, Social Media..., Social Networking, Marketing Strategy, Entrepreneurship, Strategic Communications, Visual Communication, Strategic Planning, Business Analysis, Market Analysis, Competitive Marketing..., Brand Development, Brand Management, Digital Media, Media Relations, Media Planning, iPhoto, iMovie, Digital Marketing, Marketing Research, Interpersonal..., Collaboration Tools, Graphic Design, Facebook, Illustrator, Adobe Creative Suite, Fashion
Education
University of Arizona 2011 — 2015
Bachelor's Degree, Communication and Business, 16
Saguaro High School 2008 — 2011
High School, 12
Customer Service March 2013 - Present
Express Scripts (formerly Medco) June 2004 - March 2013
Express Scripts (formerly Medco) April 1994 - June 2004
Skills
HIPAA, Pharmacy, Medicare Part D, Pharmacueticals, Customer Service, Insurance, Healthcare, Telephone Skills, Filing, Outlook, Administrative..., Microsoft Word, Call Centers, Fax, Pharmaceutical Industry, Public Speaking, Community Outreach, Microsoft Excel, Training, Microsoft Office, Event Planning, Research, Strategic Planning
Education
California State University-Northridge 1982 — 1984
Bachelor of Arts (BA), Psychology
Santa Monica College 1977 — 1981
none, General Studies
Concentra 2015 - Present
JP Morgan Chase Bank N.A. 2014 - 2014
MCCS 2012 - 2014
MCCS 2012 - 2014
MCCS 2012 - 2012
ADP 2011 - 2011
Defense Logistics Agency 2008 - 2009
DFAS 2007 - 2008
Huntington National Bank 2007 - 2007
Customer Service 2005 - 2007
Skills
Training, Human Resources, Government, Program Management, Public Speaking, Leadership, Customer Service, PowerPoint, Employee Training, Military, Military Liaison, Community Outreach, Team Building, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, Staff Development, Sales, Office Administration, Appointment Scheduling, Advertising, Recruiting, Employee Relations, PeopleSoft, Fundraising, Career Counseling, Typing, Customer Acquisition, Interpersonal..., Presentations, Presentation Design, Client Presentation, Patient Education, Meeting Planning, Military Families, Events Coordination, Data Entry, Training Delivery, Conflict Resolution, Project Planning, Managing Accounts, Counselor Education, Adult Education, Curriculum Development, Development Of Employees, Interview Skills, Team Facilitation, Resolving Conflicts
Education
Webster University 2012 — 2013
Master of Arts (MA), Human Resources Development and Management and Leadership, 3.97
The Ohio State University 2002 — 2006
Bachelor of Science (BS), Family Resource Management Studies, General
Aspire Health Partners, Inc. August 2015 - Present
H.O.M.E. (Helping Others Make an Effort) August 2015 - Present
Florida Department of Children and Families August 2010 - August 2015
Florida Department of Children and Families March 2010 - August 2010
Customer Service July 2004 - March 2010
Skills
Mental Health, Psychology, Case Management, Microsoft Word, Microsoft Excel, Microsoft Outlook 2013, Data Entry, Interpersonal abilities, Instructed others, Supervised others, Teamwork, Problem-solving, Analytical and research..., Flexibility, Training, Nonprofits, Policy, Volunteering, Customer Service
Education
Troy University 2013 — 2016
Master of Science (M.S.), Mental Health Counseling/Counselor, 3.375
University of South Florida 2007 — 2009
Bachelor of Arts (B.A.), Psychology
UNAVCO June 2015 - July 2015
Food Services December 2014 - May 2015
Elementary Teaching Assistance August 2013 - May 2014
Sunday School January 2012 - May 2014
Customer Service January 2011 - October 2012
Skills
Research, Public Speaking, Foreign Language..., Leadership, Microsoft Office, Academic Orientation, Social Media, Trimble GPS, Excel, Academic Tutoring, Event Planning, Customer Service, LiDAR, Sustainable Gardening, PowerPoint, Microsoft Word, Teamwork
Education
Syracuse University 2014 — 2018
Bachelor’s Degree, Geographic Information Science and Cartography
Saint Francis School 2010 — 2014
High School
CareSource Management Group---XEROX December 2014 - Present
David's Bridal August 2014 - Present
CUSTOMER SERVICE February 2014 - Present
Wishard Health Services November 2005 - February 2014
Gleaners Food Bank of Indiana 2003 - 2014
Wehr Contact Lens Company 1998 - 2003
Nasser Smith Pinkerton Cardiology 1990 - 1995
Skills
Hospitals, Nonprofits, Cpr Certified, Customer Service, Healthcare, Mental Health, Social Services, Community Outreach, Microsoft Office, Medical Terminology, Data Entry, Advocate Development, Volunteering, Cerner, Health Insurance, condo board, Appointment Scheduling, Registration, Medical Records, HIPAA, EMR, Patient Advocacy, CPR Certified, Social Media
Education
PCI / KAPLAN 1989 — 1990
MEDICAL ASSISTANT, FRONT/BACK OFFICE
Indiana University Bloomington 1978 — 1979
Business/Eduction
GEORGE WASHINGTON HIGH SCHOOL 1974 — 1978
Diploma, General Studies/Business
Thermo Fisher Scientific January 2015 - Present
Behi Publishing May 2000 - Present
Customer Service April 2004 - January 2015
Skills
Account Management, Sales Management, New Business Development, Sales, Marketing Strategy, Key Account Management, Online Advertising, Marketing, Direct Sales, Sales Process, Advertising, Business Development, Solution Selling
Education
The Ohio State University - The Max M. Fisher College of Business
Bachelor’s Degree, Labor and Human Relations, Cum Laude Graduate
Citizens Utility Board (CUB) November 2011 - Present
Professional Diversity Network 2012 - 2012
Mexican Consulate in Boise ID May 2009 - December 2010
Office of Congressman Walt Minnick- United States House of Representatives February 2010 - November 2010
Customer Service May 1999 - April 2010
Skills
Community Relations, Customer Service, Spanish, Event Management, Public Relations, Media Relations, Research, Teamwork, Special Events, Event Planning, Public Speaking, Social Media, Data Entry, Promotions, Non-profits, Social Networking, Fundraising, Editing, PowerPoint, Press Releases, Word, Microsoft Office, Community Outreach, Advertising, Supervisory Skills, Teaching, Scheduling, Planning, Strategic Planning, Team Leadership, Photography, Customer Relations, Facebook, Photoshop, Marketing, Social Media Marketing, Leadership, Time Management, WordPress, Nonprofits, Community Development
Education
Boise State University 2007 — 2011
Bachelor of Arts in Communication, Public Relations
Treasure Valley Community College 2005 — 2007
Associate of Arts, General studies
Boise State University 2003 — 2004
Office Occupations, Certificate
Legal Studies August 2012 - August 2014
Operations Management-FedEx Express October 2005 - October 2011
FedEx Express August 1997 - October 2005
Customer Service 1993 - 1997
Skills
Conversational Spanish..., Microsoft Office, PowerPoint, Strategic Planning, Westlaw, Legal Research, Legal Documents, Legal Writing, Customer Service, Microsoft Excel, Microsoft Word, Time Management, Data Entry, Lexis, Freight Transportation, Operations Management, Logistics, Monitoring Performance, Team Building, Leadership, Employee Relations, Public Speaking, Contract Negotiation, Transportation, Shipping, Negotiation, Process Improvement, Private Investigations, Warehousing, Process Scheduler, Data-driven Decision..., Deductive Reasoning, Observation, Childcare, Skilled Multi-tasker, Interviews, Project Coordination, Organizational..., Cus, Research, Management, Outlook, Training, Litigation, Event Planning, Customer Satisfaction, Social Media, Social Networking, International Business..., Statistical Data...
Education
Lewis University 2015 — 2016
Master of Science (M.S.), Aviation and Transportation
Roosevelt University 2015 — 2015
Master of Business Administration (M.B.A.), Management Business Leadership
Roosevelt University 2013 — 2014
Bachelor of Professional Studies (B.P.S.) with Honors, Paralegal Studies Major, Franklin Honor Society
College of Lake County 2012 — 2013
Paralegal Studies, College Honor List for Academic Excellence
Le Cordon Bleu College of Culinary Arts-Chicago 1999 — 2003
Associate of Arts and Sciences (A.A.S.), Culinary Arts and Hospitality
City Colleges of Chicago-Richard J Daley College 1991 — 2002
General Studies
Chocolate Forest 2005 - 2009
Customer Service October 1970 - October 2000
Skills
Customer Service, Team Building, Coaching, Customer Satisfaction, Team Leadership, Call Center, Data Entry, Microsoft Word, Outlook, Teamwork, System Administration, Account Management, Sales, Microsoft Excel, Inventory Management, Time Management, Microsoft Office, Quality Assurance, Employee Relations, Access, Sales Management, B2B, Training
Education
Long Beach City College 1965 — 1969
Bachelor's degree, Business Administration and Management, General, 3.5
AIG August 2014 - Present
Customer Service January 2013 - Present
Aeroteck Staffing October 2011 - January 2012
United States Census Bureau August 2007 - January 2010
Bank of America April 2006 - August 2006
Service Net Solutions May 2005 - April 2006
Skills
13 + years of Customer..., 2003 Ivy Tech Commuity..., Call Centers, Troubleshooting
Education
Ivy Tech Community College 2001 — 2003
Medical Billing and Coding, Medical Insurance Specialist/Medical Biller, 2.2
Indiana University-Southeast 1997 — 2000
Psychology, 2.0
BrightStar Care of Sugarland February 2014 - Present
BrightStar Care Houston February 2014 - May 2015
Ashburn Chemical/ Apex Heritage January 2013 - January 2014
Mustang Gas Compression January 2010 - January 2012
Trio Electric January 2007 - January 2010
Melton Electric of Houston January 2005 - January 2007
Customer Service January 2002 - January 2005
AVDA January 2001 - January 2002
Skills
New Hire Orientations, HR Policies, Benefits Administration, Customer Service, Employee Benefits, FMLA, Administrative..., Office Administration, Confidentiality, Records Management, Workforce Planning, Office Management, Employment Law, Spreadsheets, Compensation, Travel Arrangements, Occupational Health, ADP Payroll, Background Checks, Human Resources, I-9 Compliance, Exit Interviews, Onboarding, New Hire Paperwork, Workers Compensation, Employment Verifications, Open Enrollment, Affirmative Action, FLSA, Deferred Compensation, Employee Relations, Recruiting, Hiring, Training, Applicant Tracking..., Talent Acquisition, Payroll, Management, Temporary Staffing, Team Building
Education
Sam Houston State University
Advanced Paralegal Studies; Criminal Justice
Jefferson Davis High School
Diploma
Sam Houston State University
Criminal Justice/Law Enforcement Administration
On Time Transport, Inc May 1994 - Present
Customer Service May 1994 - Present
Skills
Accounts Receivable, Microsoft Excel, Microsoft Office, Microsoft Word, Accounts Payable, Invoicing, Operations Management, Accounting, Outlook, Management, Transportation, Software Documentation, Training, Process Improvement, Medical Terminology, PowerPoint, Budgets, Team Building, Logistics, Negotiation, Team Leadership
Education
Kean University 1991 — 1994
Union County College
Customer Service November 2014 - Present
Skills
Event Planning, Customer Service, Healthcare
Education
Wayne State University 2011 — 2013
Master of Arts (M.A.), Sports Administration
Michigan State University 2005 — 2009
Bachelor of Arts, Communications and Public Relations
Lowe's Home Improvement January 2004 - Present
administrative, package department January 2002 - January 2012
Children's World January 2000 - January 2005
customer service January 2000 - January 2004
Skills
Customer Service, Customer Satisfaction, Customer Service..., World Class Customer..., Microsoft Office, Microsoft Word, Computer Proficiency, Engaging People, Microsoft Excel, PowerPoint, Team Leadership, Leadership, Teaching, Team Building, Team Management
Education
University of Pune 1976 — 1980
Bachelor's degree, Economics
customer service July 2014 - December 2014
City of Sugar City April 2011 - April 2013
City of Sugar City May 2009 - April 2010
Skills
Customer Service, Microsoft Word, Customer Satisfaction, Microsoft Excel, Caselle, Cash Handling, Accounts Payable, Accounts Receivable, Utility Billing
Education
Idaho State University 2015 — 2017
Pre nursing
Brigham Young University - Idaho 2010 — 2014
Associate of Science (A.S.), General Studies
Sugar Salem High School 2007 — 2009
Customer Service June 2014 - Present
Novitex Enterprise Solutions June 2014 - Present
Cross Country Healthcare August 2011 - Present
Skills
Data Entry, Microsoft Word, Medical Terminology, Customer Service, Hospitals, Microsoft Office, Strategic Planning, Training, Time Management, Mental Health, Coaching, Team Building, CPR Certified, Microsoft Excel, PowerPoint
Education
Ashford University 2014 — 2018
Bachelor’s Degree, Healthcare Administration, 2.6
Coldwell Banker Coastal Alliance February 2013 - Present
Customer Service 2005 - 2013
Skills
Real Estate, Microsoft Office, Email Marketing, Market Research, Microsoft Excel, Strategic Planning, Online Advertising, Online Marketing, Microsoft Word, Project Management, Social Networking, Social Media Marketing, Social Media, Marketing
Education
Los Angeles Harbor College
Customer Service August 2015 - Present
NorthPointe Community Church April 2014 - August 2015
American Indian Shop October 2013 - February 2015
Skills
Psychology, Psychotherapy, Group Therapy, Adolescents, CBT, Family Therapy, Psychological Assessment, Case Management, Psychological Testing, Play Therapy, Forensic Psychology, SPSS, DBT, Dual Diagnosis, Addiction Recovery, Child Development, Microsoft Office, Individual Counselling, Chemical Dependency, Treatment, Anger Management, Post Traumatic Stress
Education
Grand Canyon University 2014 — 2017
Doctor of Philosophy (Ph.D.), Psychology
Walden University 2012 — 2013
Master of Science (MS), Forensic Psychology
California State University-Fresno 2005 — 2009
Bachelor of Arts (BA), Psychology
HiTouch Business Services August 2013 - Present
My Office Products December 2007 - August 2013
Customer Service 2007 - 2008
Skills
B2B, Team Building, Direct Sales, Purchasing, Sales Process, Account Management, Strategic Planning, Sales Operations, Solution Selling, Sales, Customer Satisfaction, Sales Management, Customer Service, Key Account Management, Contract Negotiation, Forecasting, Inventory Management, Negotiation, Team Management, Advertising, Managed Print Services, Salesforce.com, Marketing Strategy, Customer Retention
Education
David Lipscomb University 1982 — 1984
BS, Accounting
MTSU 1978 — 1981
Miami-Dade Aviation Department March 2015 - Present
Grupo EULEN August 2011 - Present
Miami-Dade Aviation Department June 2014 - March 2015
Grupo EULEN September 2010 - August 2014
Customer Service June 2010 - July 2010
Skills
Airports, Airlines, Automotive, Computers, Social Media, Sports Marketing, Customer Service, Aviation, Aviation Security, Security, Management, Operations Management, Team Leadership, Project Planning, Team Building, Training, Leadership, Negotiation, Contract Negotiation, Team Management, Business Strategy, Process Scheduler
Education
Broward College 2012 — 2014
Student, Aviation Management, 3.0
Expert Rating 2011 — 2011
Airways Management Terminology Certificate Of Completion, Airport Operations Terminology and Familiarization
Flagship University 2011 — 2011
Airport International Security Certificate of Completion, Airport International Security
American Senior High School 2008 — 2011
High School Diploma, Sports Marketing
Miami-Dade Aviation Department 2010 — 2010
AOA Driver Training, Driver training on Airport aircraft operation area
Miami-Dade Aviation Department Training 2010 — 2010
Airport Customer Service Certificate of Completion, Customer Service Management
Smith County Government October 2012 - Present
Douglas County March 2007 - June 2012
Customer Service January 1997 - October 2005
Skills
Microsoft Office, Customer Service, Project Management, Microsoft Excel, Research, Public Speaking, Leadership, Microsoft Word
Education
University of Nebraska-Lincoln 1989 — 1991
Customer Service January 2006 - Present
NEPTCO 2006 - Present
Benchmark Education January 2005 - Present
Bacou-Dalloz 2005 - 2006
Benchmark Education Company January 2005 - December 2005
RESALES January 1997 - January 2005
Sunburst Visual Media January 1997 - January 2005
Benchmark Education 2005 - 2005
Sunburst Visual Media 1997 - 2005
Sunburst Visual Media 1997 - 2005
Skills
Proficient in Microsoft...
Education
Bauder College
AA, Marketing
Bauder College
A.A, Marketing
Customer Service June 2005 - Present
Education
Bergen Community College 2005 — 2007
Customer Service August 2004 - Present
Sheraton on the Falls 2000 - 2001
Wyndham Bristol Place 1997 - 2000
Marriott at Yonge & Bloor 1995 - 1997
Sheraton Gateway Hotel 1990 - 1995
Skills
Customer Service, Catering, Microsoft Technologies, Accounting, Supplier Quality, Housekeeping, Child Development, Military Operations, Defensive Driving, Painting, house design, Surfing, Eco Friendly, Residential Moving, Firearms, Coaching Staff, Employee Training, Customer Satisfaction, Hospitality Industry, Management, Social Media Marketing, Hospitality Management, Coaching, Sales, Team Building
Education
Humber College 1986 — 1988
Diploma, Parks, Recreation and Leisure Facilities Management
Customer Service 1995 - 2012
Sound Warehouse 1984 - 1987
Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Word, Customer Service, Microsoft Excel, Account Management, Team Leadership, Training, Event Planning, Team Building, Outlook, Coaching, Leadership, Public Speaking
Education
Austin Community College
Uline August 2014 - Present
Customer Service March 2014 - August 2014
Whirlpool Corporation October 2011 - February 2014
Whirlpool Corporation 2007 - 2011
Whirlpool Corporation 2004 - 2007
Whirlpool Corporation 2002 - 2004
General Electric 1998 - 2002
Montgomery Ward 1994 - 1999
Skills
Cross-functional Team..., Business Strategy, Strategy, P&L Management, Account Management, Product Management, Strategic Planning, Marketing Strategy, Process Improvement, Competitive Analysis, Product Development, Team Leadership, Pricing, Forecasting, Business Planning, Sales Operations, Supply Chain, Supply Chain Management
Education
Harvard Business School
General Management Program (GMP)
Purdue University
Bachelor of Arts (BA), Psychology
Customer Service February 2007 - Present
NYC Animal Care and Control June 2006 - October 2006
Education
Borough of Manhattan Community College 2000 — 2008
Nielsen July 2014 - Present
Audit Recovery Management Services, Inc. March 2014 - Present
Dell March 2011 - March 2014
Chen Medical January 2009 - March 2011
Customer Service 1995 - 2010
Universal Express 2005 - 2007
MDHD January 2004 - January 2005
Skills
C/C++ STL, C#, C language, C, XML, Microsoft SQL Server, VB.NET, Databases, SharePoint, Visual Studio, Network Security, .NET, C#, Software Project..., Windows Server, Microsoft Exchange, Active Directory, Servers, SQL, TCP/IP, SDLC, Software Documentation, IIS, HTML, VMware, Windows, SSRS, Visio, Access, Data Warehousing, Network Administration, Integration, Troubleshooting, Programming, XP, Windows 7, Requirements Analysis, Solution Architecture, Business Intelligence, DNS, System Administration, Security, Disaster Recovery, T-SQL, IT Service Management, Technical Support, Computer Hardware, Windows XP
Education
AIU 2002 — 2003
Florida Atlantic University 2000 — 2003
B.S., Computer Science
Sav-Mor Cooling and Heating, Inc. August 2014 - Present
Ralph Mann and Sons, Inc November 2009 - March 2013
Verizon Wireless December 2001 - July 2006
Verizon Wireless November 2000 - December 2001
InterPay Payroll Service March 2000 - November 2000
Customer Service 1998 - 1999
Customer Service 1994 - 1996
Skills
Training, Human Resources, Management, Payroll, Customer Service, Invoicing, Process Scheduler, Networking, Accounting, Technical Support, Security, Data Entry, Access, Administrative..., Software Documentation
Education
Post University 2014 — 2016
Master's Degree, Organizational Leadership
Post University 2013 — 2014
Bachelor's Degree, Business Administration and Management, General
Kaplan University 2008 — 2010
Associates Degree, Medical Transcription
Sacred Heart Academy
Energizer February 2006 - Present
Energizer 1997 - 2006
Energizer 1995 - 1997
Customer Service June 1993 - 1995
Skills
Logistics, Supply Chain, VMI, Forecasting, Supply Chain Management, Demand Planning, FMCG, Customer Insight, Supply Management, SAP, Consumer Products, Lean Manufacturing, Production Planning, Cross-functional Team..., Manugistics
Education
University of Missouri - St. Louis 1989 — 1992
Bachelor of Science, Business
Lange, Horrowitz, Fields, LLP August 2015 - Present
CITY NATIONAL BANK June 2003 - July 2015
Customer Service 2001 - 2003
Fleet Bank 2000 - 2001
Skills
Credit, Commercial Banking, Loans, Customer Service, Banking, Retail Banking, Branch Banking, Commercial Lending, Credit Analysis, Private Banking, Financial Analysis, Cross Selling, Consumer Lending, Management, Small Business Lending, Deposits, Leadership, Sales, New Business Development, Finance, Portfolio Management, Treasury Management, Cash Management, Lines Of Credit, Commercial Mortgages, Cash Flow, Loan Origination, Training, Mortgage Lending, Mortgage Banking, Risk Management, ACH, Credit Risk, Small Business, Financial Services, Insurance, Asset Based Lending, Strategic Financial..., Financial Risk, Merchant Services
Education
Nova Southeastern University Shepard Broad College of Law
Doctor of Law (J.D.), Law
Miami Dade College 2012 — 2014
Bachelor's degree, Business/Commerce, General
Miami Dade College 2004 — 2006
Associate of Arts (A.A.), BUISNESS ADMINISTRATION
University of Miami
Bachelor of Applied Science (B.A.Sc.), International Business
Surfside outfitters February 2011 - Present
Artist- mixed media-North star Illustrations January 2010 - Present
Sheraton HotelFt June 2008 - August 2008
Golden Almond March 2007 - June 2008
Michaels Health Foods August 2005 - August 2006
New Frontiers Natural July 2004 - July 2005
Customer Service November 2001 - June 2004
Health HabitSeal July 1999 - August 2001
Customer Service February 1996 - July 1999
Cornfields July 1998 - June 1999
Education
Art Institute of Fort Lauderdale 1985 — 1987
Associates of Science, Commercial Advertising; Illustration
UPS January 2012 - Present
UPS October 2010 - January 2012
United Parcel Service 2009 - 2010
Customer Service 1990 - 2009
Skills
LTL
Education
California Polytechnic State University-San Luis Obispo 1990 — 1993
BA, Fiance, International Management, Accounting
kysdesigns March 2011 - Present
Customer Service April 2007 - January 2011
Novelist October 2005 - April 2007
BioLab Inc. April 1998 - August 2005
Education
Mercer University
B.A., Majors: English, Art
OptumHealth CUSTOMER SERVICEPDP GROUP2005 - 2007
pdp group 2005 - 2007
customer service 2001 - 2002
credittrust 1998 - 2000
Education
tesst college 2007 — 2008
medical assistant
Coppin State University 1992 — 1994
nursing, nursing
Customer Service June 2013 - Present
Starbucks October 2013 - 2013
Macys June 2012 - November 2012
America West Airlines February 1987 - April 1995
Frontier Airlines April 1977 - April 1986
Skills
Blogging, Hospitality, Troubleshooting, Training, Internet, Innovation, Quality Assurance, Inventory Control, Office Management, Front Office, Dog Walking, Dog Behavior, Accounts Receivable, Accounts Payable, Web Design, Customer Service, Sales, Customer Satisfaction, Customer Insight, Customer Engagement, Problem Solving, Public Speaking, Public Relations, Retail, Teamwork, Call Centers, Inventory Management, Leadership, Outlook, Social Networking, Facebook, Cashiering, Event Planning, Time Management, Data Entry, Telephone Skills, Process Scheduler, Merchandising, Management
Education
America West Airlines School 1987 — 1987
Flight Attendant Certification, Reservation Certification, Gate and Ticket Counter Certification,, Tourism and Travel Services Management, 4.0
Frontier Airlines Flight Academy 1977 — 1977
Flight Attendant School, CPR, FAA certified, First Aid Certified, 4.0
University of Arizona 1974 — 1976
No, Liberal Arts and Sciences/Liberal Studies, 3.0
Monmouth County SPCA May 2014 - Present
Pet Care Services May 2010 - Present
Red Bank Veterinary Hospital August 2013 - April 2014
Customer Service July 2008 - April 2010
Easter Seals of New Jersey November 2006 - June 2008
Olsten Staffing Services January 2006 - July 2006
CPC Behavioral Healthcare August 2001 - February 2004
Skills
Community Outreach, Customer Service, Psychotherapy, Dogs, Case Management, Pets, Volunteer Management, Social Services, Nonprofits, Medical Records, Crisis Intervention, Healthcare
Education
Rider University 1993 — 1997
Bachelor of Arts (BA)
s101 Management September 2010 - Present
s101Management September 2007 - Present
Customer Service September 2007 - Present
Retail Industry August 2004 - August 2007
Education
Cal State East Bay 2011 — 2011
Payroll Certificate, Business
California State University-East Bay 2007 — 2010
B.S., Business Administration; Human Resource and Corporate Management
Diablo Valley College
A.A., Liberal Arts
Georgia Lottery Corporation December 1996 - Present
Coco Honey LLC 2012 - 2013
West End Library 2009 - 2010
Customer Service June 1992 - June 1993
National Car Rental May 1990 - June 1992
Skills
Customer Service, Writing, Microsoft Office, Outlook, Event Planning, Social Media Marketing, Social Media, Public Speaking
Education
Clark Atlanta University 1985 — 1991
Bachelor of Arts (B.A.), Fashion Merchandising
G&J Pepsi Cola December 2010 - Present
Customer Service June 1980 - September 1985
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Customer Service
Education
Shawnee State University 1982 — 1985
Bachelor of Business Administration (BBA), General Sales, Merchandising and Related Marketing Operations
Portsmouth High School 1979 — 1981
Bayer MaterialScience July 2012 - Present
Bayer MaterialScience June 2005 - Present
CAS distribution September 2007 - April 2009
Customer Service August 1999 - June 2005
Education
Robert Morris University 1995 — 2003
BS, Management
customer service March 2014 - November 2014
Carl T. Hayden VA Medical Center May 2013 - July 2013
U- Haul International February 2013 - April 2013
PSA October 2009 - August 2010
United States Air Force November 1988 - May 1996
Skills
Public Speaking, Customer Service, Teaching, Event Planning, Strategic Planning, Marketing, Sales, Program Development, Coaching, Fundraising, Staff Development, Research, PowerPoint, Training, Leadership
Education
Glendale Community College 2009 — 2010
N/A, Mental health
University of Minnesota-Twin Cities 1980 — 1984
Associate of Arts and Sciences (AAS), Business Administration and Management, General
House December 2011 - Present
Customer service 2003 - 2011
Education
Davenport University 2011 — 2013
Medical billing-Diploma, Health Care, 2013
Customer Service Acting Director of Customer CareMyPublisherNovember 2012 - January 2013
Godiva Chocolatier December 2007 - March 2011
Colgate Palmolive June 1998 - November 2007
Beiersdorf October 1991 - June 1998
Skills
CRM, Project Management, Call Center, Customer Experience, Vendor Relationships, Cross-functional Team..., Call Centers, Process Improvement, Coaching, Vendor Management, Customer Retention, Customer Satisfaction, Telemarketing, Leadership, Strategy, Management, Team Leadership, Sales, Training, Strategic Planning, Human Resources, Customer Service, Customer Insight, Direct Marketing, Time Management, Retail, Team Building, Performance Management, Forecasting, Operations Management, Sales Management, Outsourcing, P&L Management, Sales Operations, Team Management, Executive Management, Account Management, Brand Loyalty, Hiring, Consumer Products, Multi-channel Marketing, Competitive Analysis, P&L, Recruiting, Customer Acquisition, Employee Training, Profit, Merchandising, Call Center Development, Inventory Management
Education
California State University-Fullerton 1987 — 1991
BS, Business Administration
customer service July 2012 - Present
Burlington Coat Factory September 2011 - March 2012
Stellar July 2009 - February 2011
Skills
Customer Service, Microsoft Excel, Team Building, Sales, Microsoft Word, Public Speaking, New Business Development, Social Media, Coaching, Negotiation, Customer Satisfaction, Team Leadership, Optical Training
Education
Thompson Institute 2004 — 2005
Medical Assistant
William Penn 2000 — 2004
Customer Service May 2006 - Present
Education
George Brown College 2003 — 2005
Diploma, CWC Program
CW Resources May 2012 - Present
Community Dietetic Intern February 2014 - May 2014
LordChamberlain Healthcare August 2013 - December 2013
LordChamberlain Healthcare June 2013 - August 2013
Combined Insurance & Senior Financial Solutions March 2001 - November 2012
Gateway Community College October 2011 - June 2012
Ceebraid Signal Management Group August 2006 - January 2008
New England Home Loans/Wells Fargo August 2004 - May 2005
Customer Service December 1985 - February 2000
Skills
Health Education, Wellness, Teaching, Public Speaking, PowerPoint, Microsoft Office, Healthcare, Microsoft Word, Customer Service, Microsoft Excel, Coaching, Training, Nutrition, Nutrition Education, Dietetics, Nutritional Counseling, Community Outreach
Education
Gateway Community College 2009 — 2014
Associate of Science (AS) May 2014, Dietetic Technician, GPA 3.97
University of New Haven 1991 — 1996
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.56
The Sage Colleges - Russell Sage College 1972 — 1977
Bachelors of Science, Health Education/Sciences
Certifications:
Associate of Science (A.S.)
Estiatorio Skara April 2013 - Present
Eggstyle February 2009 - Present
My own business January 1997 - February 2009
Customer service January 1997 - January 1998
Skills
Excel, Customer Service, Customer Relations, Customer Service and..., Team Management, Account Management
Education
McGill University 1988 — 1990
Accounting
Marianopolis College 1986 — 1988
Political Science
Delta Dental of California December 2012 - Present
Scanning Clerk August 2008 - Present
Delta Dental of California December 2006 - Present
Customer Service December 2006 - August 2008
Select Personnel Services/ Delta Dental of Ca October 2004 - December 2006
Delta Dental of CA March 2002 - December 2003
Education
High Tech Institute
Sacramento City College
south beach psychiatric center June 2010 - Present
Vanderbilt Nursing Home December 2009 - June 2010
Customer Service January 2006 - August 2007
Skills
Nursing, Healthcare, Hospitals, Clinical Research, Mental Health, Inpatient, Healthcare Management, Treatment, Psychiatry, BLS, Case Managment, Home Care, Public Health, Psychotherapy, Patient Safety, ACLS, Acute Care, Critical Care, Cpr Certified, Behavioral Health
Education
Chamberlain College of Nursing-Addison Campus 2009 — 2010
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
St Vincent Catholic Medical Center School of Nursing 2007 — 2009
Associate's degree, Nursing Science
University of Santo Tomas 1980 — 1984
Bachelor of Science in Commerce, Business Administration and Management, General
Key Bank, Inc February 2007 - October 2012
KeyBank May 2003 - October 2012
Key Bank, Inc July 2005 - February 2007
Customer Service May 2003 - May 2004
Education
Canisius College 2000 — 2004
Bachelor of Arts (B.A.), Communications and Marketing, 3.0
Canisius College
Bachelors of Arts, Communications
Customer Service March 2014 - Present
Lowe's January 2011 - March 2013
Skills
Cashiering, Customer Satisfaction, Retail, Customer Service, Loss Prevention, Retail Sales, Inventory Management, Merchandising, Inventory Control, Data Entry, Store Management, Time Management
Education
Advanced School of Management
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
College of Southern Nevada
Associate of Science (AS), Environmental Science
Customer Service July 2015 - Present
Columbia Sportswear May 2011 - Present
Skills
Merchandising, Apparel, Time Management, Trend Analysis, Store Management, Retail Sales
Education
University of Nevada-Las Vegas 2000 — 2005
Bachelor of Science (B.S.), Sports Injury Management
Camden County Department of Education December 2008 - Present
Customer Service January 1985 - November 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, Public Speaking, Editing
Education
Drexel University
Southwestern Assemblies of God University
Bachelor of Science (BSc), Social Science
Pitney Bowes Management Services May 1990 - Present
Customer Service June 1995 - August 1997
Law May 1990 - August 1994
Skills
Customer Service, One-to-one Marketing, Windows 7, Microsoft Office, Mail Server
Education
medford vocational tech high school 1972 — 1975
certiicate and diploma, Painting/Painter and Wall Coverer
American College of Computer and Information Sciences
Customer Service September 1991 - Present
Kohel Interstate 2010 - 2012
LPL Financial Services August 1999 - July 2009
Skills
DOT regulations, Team Building, Transportation, DOT Compliance, Fleet Management, Operations Management, Transportation..., Customer Service, Safety Management..., Accident Investigation, Safety Training, Inventory Management, Scheduling, Customer Retention, Customer Satisfaction, Customer Relations, Customer Experience, Supervisory Skills, Staff Supervision, Strategic Planning, Microsoft Office
Education
College for Financial Planning 1999 — 2002
Certified Financial Planning Designation, Financial Planning and Services, 4.0
Block by Block March 2010 - May 2011
Universal Protection December 2007 - May 2008
Customer Service February 2003 - September 2007
Education
Cheonggang Academy
High School Diploma
Humana June 2013 - Present
APAC Customer Service September 2012 - June 2013
Harmony Assisted Living April 2011 - December 2012
Customer Service May 2012 - August 2012
Hamilton Care Center November 2010 - April 2011
Lakeside Packing July 2010 - October 2010
Seek Staffing November 2008 - January 2009
Cavalry Portfolio June 2008 - August 2008
Gannett Center of Excellence June 2007 - April 2008
West Tele-Services August 2005 - June 2007
Skills
Microsoft Excel, Research, Customer Service, Microsoft Office, Recruiting, Microsoft Word, Negotiation
Education
Oral Roberts University
Silver Lake College
UW Manitowoc Center
Settlement health September 1998 - Present
Customer Service June 1996 - April 1998
Education
City University of New York City College 1975 — 1976
benjamin franklin high school 1971 — 1974
Customer Service
Skills
Social Networking, Microsoft Office, Customer Satisfaction, Data Entry, Telephone Skills, Microsoft Word, Customer Service, Facebook, Inventory Management, Office Management, Outlook, Teamwork, Time Management
Education
Mississippi College
Bachelor of Science (BS), Graphic Design
My Home September 2009 - Present
customer service August 2007 - August 2008
Education
Long Beach City College
BA, sociology
RSA Medical September 2013 - Present
Advanced Colleges of America October 2012 - October 2013
Customer service July 2010 - October 2012
Sacred Heart Cathedral December 2009 - July 2010
Naperville Family Practice January 2008 - August 2009
Tennessee Valley Life Center Inc May 2008 - June 2008
Genesis Family Medicine June 2006 - June 2007
Naperville Diagnostic Imaging June 2005 - June 2006
Jackson Park Hospital November 2004 - January 2005
Externship at St. Francis Hospital May 2001 - November 2001
Skills
Healthcare, Medicine, Hospitals, Cpr Certified, EMR, Internal Medicine, Treatment, Neurology, Management, Emergency Medicine, EKG, Family Medicine, Hardware Diagnostics, Healthcare Information..., Vital Signs, Public Speaking, Clinical Research, Medical Coding, Medical Education, Pediatrics, Customer Service, Inpatient, Health Education, Physicians, Surgery, Healthcare Management, Diabetes, Orthopedic, Healthcare Consulting, Informatics, EHR, Managed Care, Public Health, Practice Management, Clinical Trials, HIPAA, CPR Certified
Education
Universidad Iberomericana 1995 — 2000
Medical Doctor, General Medicine
College of DuPage 1993 — 1994
Degree, General Science
Loyola University Chicago 1988 — 1991
Degree B.A, BA History Minor Business.
Customer Service August 2004 - Present
Skills
Writing, Interviews, Communication, Teaching, Research, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Outlook, Windows
Education
Savannah College of Art and Design 2012 — 2015
Master's Degree, Writing
Florida International University 2000 — 2004
Bachelor's Degree, Broadcast Journalism
Crossroads Mediation November 2010 - Present
Self-employed 2010 - Present
Carlson Marketing August 1998 - December 2009
Customer Service March 1998 - April 2001
Skills
Marketing Communications, Customer Relations, Legal Research, Government...
Education
North Hennepin Community College 2009 — 2010
Certificate, Paralegal
Minnehaha Academy
University of Minnesota-Twin Cities
Communications
clark county school district March 2006 - Present
customer service June 2002 - Present
clark county August 2005 - January 2006
Skills
Customer Service, microsoft word, excel, powerpoint, Internet Explorer, 10 key, typing skills
Education
University of Phoenix 2011 — 2014
Bachelor's degree, human services
palo verde high school 1999 — 2002
diploma, courses needed
ConAgra Foods November 2013 - Present
JM Swank - Conagra December 2011 - Present
customer service May 2008 - June 2011
Kishwaukee College September 2004 - July 2005
Skills
Customer Service, Short Films, Film Production, Drawing, Data Warehousing, Inventory Management, Time Management, Traditional Animation, Forklift Operator, Supervising
Education
University of Iowa 2007 — 2011
Bachelor of liberal arts, Cinematography and Film/Video Production
Kishwaukee College 2001 — 2005
Associate of Arts (AA), Art/Art Studies, General
Customer Service February 2015 - Present
Magnolia Advanced Materials January 2008 - July 2014
Curtis 1000, Inc. October 1995 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Inventory Management, Great Plains Software, Invoicing, Sales Operations, Purchasing, Lithography, Digital Printing, Direct Mail, B2B, TheraOffice Software
Education
Gwinnett Technical College 2004 — 2004
Certificate of Project Management, Project Management
North Gwinnett High School 1979 — 1982
High School Diploma, Art/Art Studies, General
Customer Service Real Estate Administrative Assist.Suzanne Roscher2011 - 2012
Wainwright Real Estate January 2006 - November 2008
North Star Real Estate January 2004 - May 2006
Skills
Customer Service, Real Estate, Microsoft Excel, Negotiation, Advertising, Outlook, Microsoft Office, Marketing, Microsoft Word, Sales, Contract Negotiation, Event Management, Customer Satisfaction, Leadership, Social Media Marketing, Public Speaking, Communication
Education
Averett University 1977 — 1979
Journalism
Ajinomoto North America, Inc. January 2014 - Present
Ajinomoto North America, Inc. January 2014 - July 2015
Penguin Group USA October 1989 - July 2015
Penguin Group USA October 1989 - November 2012
Customer Service September 1988 - October 1989
Foodtown May 1982 - September 1989
Skills
Publishing, Social Media, Books, Proofreading, Editing, Blogging, Microsoft Word, Adobe Acrobat, Creative Writing, Social Networking, Facebook
Education
Bergen Community College 1982 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Dumont High School 1982 — 1986
High School, Retail Management
Capital One August 2012 - Present
ALW Sourcing, LLC 2009 - December 2012
Priority One February 2006 - December 2007
Customer Service August 2005 - February 2006
Skills
Credit Cards, Outlook, Spreadsheets, Telephone Skills, Office Management, Lotus Notes, Office Administration, Access, Invoicing, Customer Satisfaction, Windows, Time Management, PeopleSoft, Filing, Administration, File Management, Customer Experience, Payroll, Administrative Work, Accounts Payable
Education
University of Baltimore 2007 — 2010
Bachelor of Science, Business Administration
United Parcel Service July 2006 - Present
Customer Service September 2008 - March 2010
Woodbriar of Wilmington July 2007 - August 2008
Skills
Customer Service, Microsoft Office, Marketing, Accounting, Administrative..., Human Resources, Client Billing, Communication, Business Ethics, Computer Science
Education
UMass Lowell 2010 — 2012
Middlesex Community College 2005 — 2008
Associate's degree, Business Administration, Management and Operations
Customer Service HospitalityBonefish Grill1998 - 2011
Education
The Ohio State University 2003 — 2007
BS, Hospitality Administration/Management
University of Cincinnati 2001 — 2003
Citi December 2012 - Present
Customer Service May 2009 - January 2012
Skills
Customer Satisfaction, Microsoft Office, Outlook, Call Centers
Education
University at Buffalo 2007 — 2011
Bachelor's degree, Communication, General
Customer Service September 2015 - Present
Skills
Customer Service, Envelopes, Postal Partner, Microsoft Excel, Variable Data Printing, Print Management, Offset Printing, Flexo, Digital Printing, Direct Mail, Pre-press, Print On Demand, Labels, Color Management, Packaging, Corporate Gifts, Inventory Management, Account Management
Education
Juniata College 1995 — 1999
Bachelor of Arts (B.A.), Communication
mv transportation 2012 - 2013
customer service April 2005 - August 2005
Education
Community College of Allegheny County 1971 — 1979
asociate of arts, Social Sciences
Customer Service June 1999 - Present
JCPenney 1999 - 2006
Education
California State University-Northridge Columbus State 1994 — 1996
Medical Office Management/Administration
The Ohio State University
Business/Commerce, General (night school)
Customer Service 2012 - Present
Skills
Customer Service, Inventory Management, Customer Satisfaction, Retail, Data Entry, Microsoft Word, Merchandising, Filing, Time Management, Microsoft Excel, Sales, Microsoft Office, Telephone Skills, Teamwork, Shipping, Fax, PowerPoint, Friendly Personality, Customer Support
Education
Trident Technical College 2012 — 2015
Associate of Arts (AA), Culinary Arts/Chef Training and Baking & Pastry
Strayer University-South Carolina 2007 — 2009
Customer Service October 2004 - Present
Johnston school department May 1999 - Present
Harvard Pilgrim Health Care June 1979 - June 1999
Blue Cross & Blue Shield of Rhode Island June 1974 - February 1979
Skills
Knitting, Cooking, Baking, Motorcycle, Tattoo
Education
Bryant University 1975 — 1975
Smithfield High School 1970 — 1974
Customer Service October 2013 - Present
Darien Lake Resort July 2013 - October 2013
Daien Lake Resort April 2013 - July 2013
Education
Genesee Community College 2007 — 2011
Associate in Science, General Studies, 3.31
Customer Service January 1999 - Present
Morongo Casino Resort & Spa 1999 - 2013
Skills
Customer Service
Education
Riverside City College 1986 — 1987
No degree, General Education
Customer Service Customer Account ManagerAaron's, IncMay 2009 - November 2009
United States Marine Corps May 2004 - May 2009
Skills
Customer Service, Logistics, Microsoft Word, Inventory Management, Management, Customer Satisfaction, Microsoft Excel, Project Management, Operations Management, Sales, Process Improvement
Education
University of Phoenix 2014 — 2016
Master's degree, Business Administration and Management, General
University of Phoenix 2011 — 2014
Bachelor's degree, Business Administration, Management and Operations
NA September 1982 - Present
Customer Service 2007 - 2009
Northrop Grumman Corp. 1984 - 1998
Skills
Electronics, Microsoft Word, Troubleshooting, Windows, Manufacturing, Testing, C, Engineering, Electrical Engineering, Lean Manufacturing, Six Sigma, Security, C++
Education
TESST College of Technology-Baltimore 2007 — 2009
Cert., NIT
Dillards April 2013 - Present
Customer Service September 2012 - April 2013
Customer Service April 2008 - April 2013
Skills
Customer Service, Communication, Microsoft Word, Microsoft Excel, PowerPoint, Research, Articulation, Phone Etiquette
Education
Florida State College at Jacksonville 2011 — 2013
Business Administration and Management, General
Jacksonville University 2007 — 2009
English Language and Literature/Letters