Customer Service Associates

Industry: Occupation

Description

Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Qualifications include good communication, problem-solving, and computer skills. Median pay (annual): 31,720 USD (2015) Median pay (hourly): 15.25 USD (2015) Entry level education: High school diploma or equivalent Projected 10-year growth: 10% (2014) Number of jobs: 2,581,800 (2014) Similar professions: Cashier, Receptionist, Insurance Agent,

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Customer Service Associates Employees

Employee
Years
Job
Industry
Alex Graettinger Alex Graettinger Raleigh-Durham, North Carolina Area Details
Alex Graettinger's Customer Service Associates Experience March 2012 - July 2013
Job Field Service Engineer at Agilent Technologies
Industry Chemicals
Experience
Agilent Technologies  July 2013 - Present
Customer Service Associates   March 2012 - July 2013
CSA  July 2008 - March 2012
University of North Carolina at Asheville  August 2006 - May 2008

Skills
Chemistry, Troubleshooting, Research, Data Analysis, Organic Synthesis, Analytical Chemistry, Chromatography, GC, GC-MS, Chemstation, Agilent Compliance..., LC, IP Networking, Gas Chromatography, HPLC, Spectroscopy, Science, Purification, Organic Chemistry, Wet Chemistry, Leadership, GLP, Electronics, NMR, Instrumentation, Technical Support, Validation, Mass Spectrometry, GMP, IP, Nanotechnology, UV/Vis, Calibration, LC-MS, Column Chromatography, ICP-OES, Lifesciences, Laboratory, Biotechnology

Education
University of North Carolina at Asheville   2003 — 2008
B.S., Chemistry

Miner Mark Miner Mark Roanoke, Virginia Area Details
Miner Mark's Customer Service Associates Experience October 2011 - April 2012
Job
Industry Hospital & Health Care
Experience
Philips  April 2012 - Present
Customer Service Associates   October 2011 - April 2012
University of Virginia  June 2002 - October 2008
VA Medical Center  September 1992 - May 2002

Skills
Research, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Clinical Research, Ultrasound, Informatics, Medical Imaging, EMR, Hospitals, Capital Equipment, Program Management, Process Improvement, Healthcare Management, ICU, Telemetry, Healthcare, Acute Care, Interventional..., Healthcare Information..., Medical Devices, Nursing, Critical Care, Orthopedic, Operating Room, Radiology, Cardiology, Vascular, PACS, Patient Safety, Medicine, Orthopedics

Education
Radford University   1994 — 1996
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Roanoke Memorial School of Nursing   1981 — 1984
Diploma, Registered Nursing/Registered Nurse

Jason Cuce Jason Cuce Tampa/St. Petersburg, Florida Area Details
Jason Cuce's Customer Service Associates Experience June 2012 - August 2013
Job Chemist and Development Manager at Undisclosed Chemistry Company
Industry Chemicals
Experience
Undisclosed Chemistry Company   July 2015 - Present
Cycladex   January 2015 - June 2015
KeriCure Inc   May 2014 - December 2014
University of South Florida  August 2013 - December 2014
University of South Florida  October 2013 - May 2014
Customer Service Associates   June 2012 - August 2013
University of South Florida  August 2006 - May 2012
Aerosonic Corporation  March 2004 - August 2005
School Board of Hernando County  April 2002 - January 2004
Intel  September 2000 - September 2001

Skills
Mass Spectrometry, HPLC, LC-MS, Chemistry, Organic Chemistry, Chromatography, NMR, Teaching, Gas Chromatography, Research, Laboratory, Column Chromatography, Data Analysis, Organic Synthesis, Equipment Maintenance, Natural Products, Equipment Management, cGMP practices, Spectroscopy, Plumbing, Assay Development, Cell Culture, Enzyme Kinetics, Seperations Chemistry, IR spectroscopy, Methods Development, Production Management, Quality Assurance, Staff Training, Engineering, Product Development, Vacuum Systems, Lyophilization, Process Control, Dissection, Field Operations, Troubleshooting, Manufacturing, Analytical Chemistry, Biochemistry, Materials Science, DNA extraction, Scuba Diving, FTIR, Flash Chromatography, Project Management, Emulsions, Process Improvement, Team Leadership

Education
University of South Florida
Master's Degree, Chemistry, 3.7

University of South Florida
Bachelor's Degree, Chemistry – Biochemistry Emphasis, 3.3

Pasco-Hernando Community College
Associate's Degree, Liberal Arts

ITT Technical Institute
Associate's Degree, Electronics Engineering Technology

Anthony Cochran Anthony Cochran Greater Detroit Area Details
Anthony Cochran's Customer Service Associates Experience May 2011 - May 2012
Job
Industry Chemicals
Experience
Aerotek-Johnson Controls Inc.   September 2012 - Present
Customer Service Associates   May 2011 - May 2012
PerkinElmer LAS  March 2008 - April 2009
Fibertec Environmental Services  April 2007 - October 2007
Teledyne Tekmar  September 2006 - April 2007
Griffin Analytical Technologies   May 2004 - September 2006

Skills
HPLC, Gas Chromatography

Education
Michigan State University
B.S., Chemistry-Accredited by the American Chemical Society

Purdue University
Chemistry

Glorie Mora Glorie Mora Arkoma, Oklahoma Details
Glorie Mora's Customer Service Associates Experience September 2010 - Present
Job Administration II Customer Service and Oubound Support Specialist
Industry Transportation/Trucking/Railroad
Experience
Customer Service Associates   September 2010 - Present
Guesthouse Inn Intl   July 2005 - September 2010
Dale"s Gentlemens Club   January 1991 - July 2005

Skills
amazing cook, good..., Customer Service, Process Improvement, Team Leadership, Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, Engineering, Project Management, Sales, OS&D Traning Graduate..., Retail Sales, Hotel Sales, Wedding Coordinating

Education
Pacific Coast Junior College   1982 — 1983
Associate's Degree, Data Entry/Microcomputer Applications:Office Machines, Scanners, Word Processors, 4.0

Auburn University   1976 — 1980
Associate's Degree, Art History Major, 3.94

SKADRON COLLEGE OF BUSINESS   1975 — 1976
Associate of Arts (AA), Accounting

Chuck Sherman Chuck Sherman Halifax, Massachusetts Details
Chuck Sherman's Customer Service Associates Experience December 2010 - December 2014
Job (Formaly National Service Manager) at Customer Service Associates
Industry Medical Devices
Experience
Customer Service Associates   December 2010 - December 2014
(Formaly) National Service Manager at CSA   December 2010 - December 2014
Philips  January 2004 - January 2009
Philips Healthcare  January 2004 - January 2009

Skills
Field Service Managment..., Electronics Repair, Strategic Financial..., Hiring Employees, Compliance, Management, Medical Devices, Lifesciences, Experienced Trainer, Mentoring, Technical Support, Contract Negotiation, Team Leadership, Project Management, Sales, Continuous Improvement, Cross-functional Team..., Product Management, Training, Engineering, Process Improvement, Lean Manufacturing, Electronics, Field Service, Manufacturing, Troubleshooting, Six Sigma, Automation, New Business Development, Product Development, Sales Management, Leadership, Product Marketing, Product Launch, Customer Service, Team Building, Sales Operations, Strategic Planning, Account Management, Program Management, Healthcare

Education
Quincy College   1971 — 1972
Associate's degree, Electrical/Electronics Maintenance and Repair Technology

Quincy vocational School   1968 — 1971
Associate's degree, Electrical and Electronics Engineering

Quincy College
Associate's degree, Advanced Electronics

Susan Tobat Susan Tobat Washington D.C. Metro Area Details
Susan Tobat's Customer Service Associates Experience August 2013 - Present
Job RN, BSN, MS, Clinical Educator
Industry Medical Devices
Experience
Customer Service Associates   August 2013 - Present
Lifelines Medical Solutions   2004 - 2013

Skills
Clinical Research, Capital Equipment, EMR, Healthcare Information..., Informatics, Acute Care, Healthcare Management, ICU, Nursing Education, Critical Care, Emergency Room, Healthcare, Medical Devices, Patient Safety, Nursing, Medical-Surgical

Education
George Mason University
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Troy State University
Master of Science (MS), Business Administration and Management, General

Brian Hager Brian Hager New London/Norwich, Connecticut Area Details
Brian Hager's Customer Service Associates Experience August 2006 - May 2007
Job Multi Vendor Service Engineer/Mentor at Thermo Fisher Scientific
Industry Mechanical or Industrial Engineering
Experience
Thermo Fisher Scientific  June 2007 - Present
Pfizer  1996 - 2015
Customer Service Associates   August 2006 - May 2007
Delta Technical Products   March 1999 - August 2006
Agilent Technologies  December 1996 - February 1999

Skills
Gas Chromatography, LC-MS, HPLC, Spectrophotometry, Calibration, Instrumentation, Analytical Chemistry, Chemistry, Mass Spectrometry, Spectroscopy, Validation, Chromatography, UV/Vis, Pharmaceutical Industry, Lifesciences, GC-MS, Life Sciences

Education
Quinebaug Valley Community College
Certificate, Polymer science

Bob Bower Bob Bower Fort Collins, Colorado Area Details
Bob Bower's Customer Service Associates Experience April 2007 - December 2007
Job Industrial Liaison Officer at NSF Engineering Research Center for EUV Science and Technology
Industry Research
Experience
Colorado State University  February 2010 - Present
Everett Charles Technologies  2005 - 2009
Customer Service Associates   April 2007 - December 2007
APG Test Consultants  2004 - 2005
Agilent Technologies  2001 - 2004
Hewlett-Packard  October 1997 - October 2001
Intel Corporation  1994 - 1997
StorageTek  1990 - 1994
Joint Institute for Laboratory Astrophysics  1987 - 1990
College of William and Mary  1977 - 1987

Skills
Product Development, Testing

Education
University of Colorado Boulder   1987 — 1990
BS EE/CS, Electrical and Computer Engineering

University of Delaware   1967 — 1971
BA, English Literature

Nathan Hoeschen Nathan Hoeschen Ithaca, New York Details
Nathan Hoeschen's Customer Service Associates Experience September 2007 - July 2011
Job Judicial Law Clerk at Pennsylvania Court of Common Pleas
Industry Law Practice
Experience
Pennsylvania Court of Common Pleas  August 2014 - Present
Edelson PC  May 2013 - August 2013
United States Attorney's Office  June 2012 - August 2012
Customer Service Associates   September 2007 - July 2011

Skills
Civil Litigation, Contract Drafting, Criminal Law, Class Action Law, Products Liability, Trusts and Estates, Regulatory Compliance, Brief Writing, Motion Practice, Trial Advocacy, Civil Procedure, Patent Law, Legal Research, Discovery, Bankruptcy, Client Service, Westlaw, Filing Procedure, Presentations, Analytical Chemistry, FDA, Public Speaking, Leadership, Editing, Legal Writing, Project Management, Patent Litigation

Education
Cornell Law School   2011 — 2014
Doctor of Law (J.D.)

Ripon College   2002 — 2006
Bachelor of Arts (B.A.), Chemistry

John Zavodny John Zavodny Greater Chicago Area Details
John Zavodny's Customer Service Associates Experience February 2004 - March 2006
Job Manager at Rohde & Schwarz
Industry Electrical/Electronic Manufacturing
Experience
Rohde & Schwarz  July 2013 - Present
Rohde & Schwarz  June 2011 - June 2013
Agilent Technologies  November 2007 - June 2011
Rohde & Schwarz  March 2006 - October 2007
Customer Service Associates   February 2004 - March 2006
Agilent Technologies  November 1999 - January 2004
Hewlett-Packard Company  March 1988 - October 1999
Magnavox Government and Industrial Electronics Company   June 1985 - March 1988

Skills
Product Marketing, Testing, Sales Operations, Management, Manufacturing, Sales, Selling, Engineering, Analysis, RF, Wireless, Product Management, Electronics, Cross-functional Team..., Outsourcing, Telecommunications, Semiconductors, Solution Selling, Microwave, Sales Management

Education
University of Illinois at Chicago   1980 — 1985
BSEE

Max Fabiano Max Fabiano Greater Boston Area Details
Max Fabiano's Customer Service Associates Experience May 2004 - February 2006
Job Americas Sales Manager at Vi TECHNOLOGY
Industry Electrical/Electronic Manufacturing
Experience
Vi TECHNOLOGY  January 2015 - Present
Vi Technology  October 2012 - Present
AAI Corporation  October 2011 - November 2012
Vi TECHNOLOGY  May 2009 - September 2011
Agilent Technologies  February 2006 - March 2009
Customer Service Associates   May 2004 - February 2006
Teradyne Inc.  November 1986 - November 2003

Skills
Testing, Electronics, Manufacturing, Sales, Sales Management, Cross-functional Team..., Program Management, Root Cause Analysis, PCB design, Manufacturing..., Electronics..., Management, Systems Engineering, SPC, Strategic Planning, Product Marketing, Process Engineering, Leadership, Business Development

Education
Northeastern University   1990 — 1996
BSEE

bernard mcgahee bernard mcgahee Loma Linda, California Details
bernard mcgahee's Customer Service Associates Experience September 1999 - February 2001
Job Field Service Technician at Binovia
Industry Hospital & Health Care
Experience
Binovia   July 2014 - Present
Binovia - Loma Linda University Medical Center   February 2014 - July 2014
Novamed Corp   April 2008 - October 2011
Aramark - Duplin General Hospital   May 2007 - January 2008
Advance Imaging Specialists   February 2002 - April 2007
Customer Service Associates   September 1999 - February 2001
Kinetic Biomedical Services   January 1999 - September 1999

Skills
Fiedl Service Technician, Biomedical Engineering, Ultrasound Tech, Hardware Diagnostics, Certified in repair &..., Preventive Maintenance..., Received certifications..., Certified Force Trade...

Education
Pennsylvania College of Technology   1995 — 1997
Associate's Degree, Associate of Applied Science Electronics Technology-Biomedical Emphasys

Jeremy Hardesty Jeremy Hardesty San Francisco Bay Area Details
Jeremy Hardesty's Customer Service Associates Experience June 2008 - April 2011
Job Field Service Engineer at Acme Scale
Industry Electrical/Electronic Manufacturing
Experience
Physio-Control, Inc.   August 2015 - Present
Acme Scale   January 2015 - Present
ZEISS Industrial Metrology  April 2011 - January 2015
Summit RC Raceway and Hobby Shop   August 2012 - August 2014
Vivax-Metrotech   January 2010 - April 2011
Customer Service Associates   June 2008 - April 2011

Skills
Troubleshooting, Customer Service, Calibration, Electronics Repair, Field Installation, Field Service, Problem Solving, Self-starter

Education
Heald College   2008 — 2010
Associate of Science, Electronic Technology

EB'ony Griner EB'ony Griner Jacksonville, Florida Details
EB'ony Griner's Customer Service Associates Experience February 2009 - July 2012
Job Electronics Technician at US Navy
Industry Military
Experience
Mary Kay Idependent Consultant  January 2014 - Present
US Navy  April 2008 - Present
Customer Service Associates   February 2009 - July 2012
Customer Service Associates   March 2005 - February 2008
Doctors Hospital  January 2004 - March 2005

Skills
Troubleshooting, Test Equipment, Field Service, Calibration, Electronics, Military, Preventive Maintenance, Soldering, Security Clearance, Electronics Repair, Maintenance, Military Training, Electrical..., Military Operations, Military Experience, Navy, Computer Hardware, DoD

Education
Texas State Technical College Waco   2002 — 2003
AAS, Automotive Technology

Texas State Technical College Waco   2000 — 2002
AAS, Biomedical Equipment Technician, 3.0

Columbia College
BGS, Minor Human Services and Legal Studies

Greg Anspach Greg Anspach Chattanooga, Tennessee Area Details
Greg Anspach's Customer Service Associates Experience June 2012 - Present
Job Director Production at CSA
Industry Health, Wellness and Fitness
Experience
Customer Service Associates   June 2012 - Present
Merge Healthcare  October 2011 - June 2012
Sentry Health Monitors, LLC   March 2011 - November 2011
Lifeclinic International  November 1991 - March 2011
Cooper Industries Ltd.  January 1990 - November 1991
Life Medical Products   June 1987 - January 1990
Cooper Industries Ltd.  January 1982 - July 1987

Skills
New Business Development, Change Management, Product Development, Cross-functional Team..., Process Improvement, Sales Management, Operations Management, Manufacturing, Marketing Strategy, Strategic Planning, Business Development, Management, Product Management, Team Building, Project Planning, Leadership

Education
Middle Tennessee State University   1979 — 1980
BBA, Economics

Dylan Kjelsrud ✓ Dylan Kjelsrud ✓ Denver, Colorado Details
Dylan Kjelsrud ✓'s Customer Service Associates Experience June 2012 - June 2012
Job Equipment & Automation System(s) Technician, trained Electronic Technician
Industry Machinery
Experience
Customer Service Associates   June 2012 - June 2012
Creation Technologies  May 2012 - June 2012
Zimkor   January 2012 - May 2012
Emily Griffith Technical College  2011 - 2012
Nestlé Waters North America  July 2011 - November 2011
GE Energy Control Solutions   July 2011 - July 2011
Blackfeet Lighting & Electrical Technologies, LLC   May 2011 - July 2011
CaridianBCT  June 2002 - February 2011
Astrodyne International, Inc   June 1998 - June 2002
Electron Corp.   January 1996 - June 1998

Skills
liking the challenge..., so that I have to try..., Electronics, Manufacturing, Automation, Troubleshooting, Testing, Electricians, PLC, Instrumentation, Engineering Management, Medical Devices, Calibration, Validation, Robotics, Allen Bradley, Engineering, Software Documentation, Lean Manufacturing, Analysis, Quality Assurance, Process Improvement, Soldering, Electro-mechanical, AutoCAD, Computer Hardware, Test Equipment, Quality System, R&D, Project Management

Education
Emily Griffith Technical College   2011 — 2012
Water Quality Management

The Fifth Discipline: The Art and Practice of the Learning Organization   2009 — 2012
Systems thinking

Metropolitan State College of Denver   2008 — 2012
Minor: Technical Communication

Metropolitan State College of Denver   2000 — 2011
Major: Electronics Engineering Technology

Lominger   2008 — 2008
A guide for Development & Coaching

Kepner-Tregoe   2007 — 2007
Problem Solving & Decision Making

Mandel Communications   2006 — 2006
Effective Business Presentation Skills

Yarbrough Group   2006 — 2006
in-depth consulting, training, and coaching

Federal Communications Commission   2000 — 2000
FCC GROL General Radio Operator License, Element 3, Number: PG-GB-072459, Electrical, Electronics and Communications Engineering

ITT Technical Institute   1996 — 1998
Associate of Applied Science, Electronics Engineering Technology

Edward Brehm Edward Brehm Greater San Diego Area Details
Edward Brehm's Customer Service Associates Experience October 2010 - October 2012
Job Site Manager/QQQ Engineer at Agilent Technologies
Industry Biotechnology
Experience
Agilent Technologies  October 2012 - Present
Customer Service Associates   October 2010 - October 2012
THERMO ASSET MANAGEMENT SERVICE   January 2006 - October 2011
FULL SPECTRUM ANALYTICS INC   October 2005 - January 2006
SEQUENOM INC  April 2005 - October 2005
TORREY PINES INSTITUTE   March 1992 - December 2004
HUBBS SEAWORLD RESEARCH INSTITUTE  March 1987 - December 1987

Skills
PPI, Six Sigma, PMP, Purification, Chemistry, Organic Chemistry, Drug Discovery, Pharmaceutical Industry, Organic Synthesis, LC-MS, Peptides, HPLC, Science, Chromatography, Biotechnology, Quality Control

Education
University of Phoenix   2000 — 2001
MCSE

Arizona State University   1986 — 1988
Biology

Greg Schuster Greg Schuster Greater Chicago Area Details
Greg Schuster's Customer Service Associates Experience 2004 - 2006
Job President at Schuster Business Development Group
Industry Electrical/Electronic Manufacturing
Experience
Schuster Business Development Group, LLC   2013 - Present
Auto Meter Products, Inc   2007 - 2011
Customer Service Associates   2004 - 2006
Agilent Technologies  2001 - 2004
ARC Foundation (Easter Seals of Northeast Indiana)   1999 - 2001
Agilent Technologies  1984 - 2001
Hewlett-Packard  1984 - 1999
Magnavox Government & Industrial Electronics Co.   1977 - 1984

Skills
Business Planning, Strategic Planning, Organizing, Budgeting, Forecasting, Change Management, Product Management, Negotiation, Organizational..., Sales Management, Account Management, Business Communications, Direct Sales, International Sales, Major Accounts, New Business Development, International Business, Distribution, Capital Equipment, Global Management, Instrumentation, Test and Measurement..., Optical Inspection..., Private Equity, Managing High..., Analysis, Competitive Analysis, Market Analysis, Remote Team Management, Batteries, Executive Management, Engineering, Customer Service, Performance Appraisal, Virtual Teams, Team Management, Cross-functional Team..., Matrix Management, Teamwork, Sound Judgment, Team Leadership, In-Circuit Test, X-ray equipment, Industrial Equipment, Manufacturing Equipment, High Technology..., Employee Development, Operations, Manufacturing, Consultative Selling

Education
Indiana University-Purdue University at Fort Wayne   1977 — 1980
MSBA

University of Notre Dame   1973 — 1977
BSEE, Electrical Engineering

Diane Elizabeth George Diane Elizabeth George Morongo Valley, California Details
Diane Elizabeth George's Customer Service Associates Experience March 2013 - May 2015
Job RN Stepdown Unit at Eisenhower Medical Center
Industry Health, Wellness and Fitness
Experience
Eisenhower Medical Center  June 2015 - Present
Customer Service Associates   March 2013 - May 2015
Rideout Memorial Hospital  July 2014 - November 2014
FlexCare Medical Staffing  2010 - February 2013
Mercy General Hospital  May 2008 - March 2010
Hospira  September 2006 - May 2008
Verde Valley Medical Center  September 2005 - September 2006
Tucson Medical Center  October 2001 - July 2005
Carondelet St Josephs Hospital  August 1994 - October 2001
Veteran's Hospital  November 1993 - August 1994

Skills
Critical Care, Nursing, Clinical Education..., Hospitals, ICU, Medicine, Neurosurgery, Healthcare, Healthcare Management, Cardiac Monitoring, ACLS, EMR, BLS, Inpatient, Patient Safety, CPOE, Cerner, Cardiology, EHR

Education
University of Oregon   1972 — 1976
BSN, Nursing Practice

Sebastian Simion Sebastian Simion Ottawa, Canada Area Details
Sebastian Simion's Customer Service Associates Experience February 2004 - June 2005
Job Senior Test Engineer at Sidense
Industry Semiconductors
Experience
Sidense  April 2008 - Present
BreconRidge Corporation   July 2005 - April 2008
Customer Service Associates   February 2004 - June 2005
Agilent Technologies  2001 - 2004
Hewlett-Packard  1994 - 2001
Conlog   1991 - 1994
University of Natal  1991 - 1991
Ascom  1990 - 1991

Skills
Test Engineering, Testing, Debugging, Test Automation, Linux, Cross-functional Team..., Electronics, Semiconductors, Mixed Signal, Unix, Automation, IC, Analog, TCL

Education
University of Toronto   1996 — 2000
Telecomunications, DSP, Programmable Logic, Fuzzy Logic

Damelin Academy   1992 — 1993
Programming

Universitatea „Politehnica” din București   1972 — 1977
Master's degree, Computer Engineering

Bill Baumgartner Bill Baumgartner Frederica, Delaware Details
Bill Baumgartner's Customer Service Associates Experience January 2008 - February 2012
Job Medical Devices Professional
Industry Computer Hardware
Experience
Customer Service Associates   January 2008 - February 2012
Philips Medical Systems  November 2002 - December 2007
Agilent Technologies  February 2002 - November 2002
Agilent Technologies  February 2002 - November 2002
Agilent Technologies  September 2000 - February 2002
Hewlett Packard  December 1999 - September 2000

Skills
Product Management, HL7, Testing, Healthcare, Software Installation, System Deployment, Leadership, Management, Troubleshooting, Healthcare Information..., Process Improvement, Web Development, Software Documentation, Integration, Consulting

Education
The Johns Hopkins University

Christopher Shively Christopher Shively Lenexa, Kansas Details
Christopher Shively's Customer Service Associates Experience March 2012 - Present
Job Field Support Technician
Industry Medical Devices
Experience
Customer Service Associates   March 2012 - Present
Sherwin Williams  June 2009 - July 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, New Business Development, Microsoft Word, Social Media, Public Speaking, Critical Thinking, Telephone Skills, Accounting, Event Planning, Inventory Management, Troubleshooting, Fundraising, Sales, Customer Satisfaction, Process Improvement, Management, Operations Management, Team Leadership, Sales Management, Team Building, Computer Hardware, Medical Devices, Budgets, Strategic Planning, Software Installation, Leadership, Continuous Improvement, Automotive, Negotiation, Project Management, Time Management, Cold Calling, Sales Operations, Account Management, Marketing, Event Management

Education
Pittsburg State University   2005 — 2009
B.S., Automotive Technology

Waymon Francis Waymon Francis United States Details
Waymon Francis's Customer Service Associates Experience Account MaintenanceGM FinancialNovember 2014 - March 2015
Job Customer Service Associate
Industry Consumer Services
Experience
Customer Service Associates   Account MaintenanceGM FinancialNovember 2014 - March 2015

Skills
Team Leadership, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry

Education
Trinity Valley Community College

Mary Ellen Hoene Mary Ellen Hoene Seymour, Indiana Details
Mary Ellen Hoene's Customer Service Associates Experience May 1999 - November 2005
Job Executive Administrative Assistant @ Cummins
Industry Executive Office
Experience
Cummins Inc.  August 2011 - Present
Cummins Inc.  August 2011 - Present
Robbins Heating & Air Conditioning   November 2006 - July 2010
Customer Service Associates   May 1999 - November 2005
Hewlett-Packard  May 1984 - May 1999

Skills
Customer Service, Excel, Word, Microsoft Office, Microsoft Excel, Forecasting, Accounting

Education
Bellarmine University
Associaties, Business Administration

Dale Turner-Roberts Dale Turner-Roberts Fredericksburg, Virginia Details
Dale Turner-Roberts's Customer Service Associates Experience September 2012 - July 2014
Job Clinical Specialist @Philips Healthcare
Industry Medical Practice
Experience
Philips  July 2014 - Present
Customer Service Associates   September 2012 - July 2014
Manus Medical   February 2009 - September 2012
Washington Hospital Center  June 1978 - March 2008

Skills
Healthcare, Healthcare Information..., Nursing, Clinical Research, Hospitals, EMR, Healthcare Management, Critical Care, Public Health, Acute Care, BLS, Wound Care, Medicine, Medical Devices, Surgery

Education
George Washington University Public Health and Health Sciences   2011 — 2012
Graduate Certificate, Health IT for Clinicians and Public Health Leaders

The George Washington University School of Medicine and Health Sciences   1985 — 1986
APRN, Nurse Practitioner

Pete Engler Pete Engler Wichita, Kansas Area Details
Pete Engler's Customer Service Associates Experience August 1984 - August 1986
Job Owner at Wichita Ground Services LLC
Industry Airlines/Aviation
Experience
Wichita Ground Services LLC   November 2009 - Present
America West Airlines  August 1987 - October 1992
Customer Service Associates   August 1984 - August 1986

Skills
Airlines, Airports, Aircraft, Commercial Aviation, Customer Service, Transportation, Operations Management, Negotiation, Strategic Planning

Education
Baker University   1980 — 1983
3 YEARS, Business/Commerce, General

James DeFini James DeFini Medford, Massachusetts Details
James DeFini's Customer Service Associates Experience September 2001 - September 2007
Job Ultrasound Product Support Engineer at Philips Healthcare
Industry Medical Devices
Experience
Philips Healthcare  October 2012 - Present
Philips Healthcare  September 2007 - October 2012
Customer Service Associates   September 2001 - September 2007

Skills
DICOM, Field Service, Medical Imaging, PACS, Biomedical Engineering, Test Equipment, Electronics, Customer Satisfaction, Calibration, Team Leadership, Troubleshooting, Access, Testing, Soldering, Ultrasound, Medical Devices, X-ray, Technical Support, Hardware Diagnostics, Radiology, Digital Imaging, RIS, Capital Equipment, HL7, MRI, Healthcare Information..., Design Control, IHE, Six Sigma, Cross-functional Team...

Education
St. Petersburg College   1991 — 1995

Kourtney Wilson Kourtney Wilson Pensacola, Florida Area Details
Kourtney Wilson's Customer Service Associates Experience December 2011 - June 2013
Job Customer Service/Cashier at WinnDixie
Industry Electrical/Electronic Manufacturing
Experience
Winn-Dixie  December 2011 - Present
Customer Service Associates   December 2011 - June 2013

Skills
Customer Service, Microsoft Office, Electronics, Manufacturing, Engineering, Microsoft Excel, Cross-functional Team..., Microsoft Word, Testing, PowerPoint, Troubleshooting, Automation, Customer Service,...

Education
Pensacola State College   2006 — 2007
Currently Attending Virginia College Registered Medical Assistant Nursing, Registered Nursing/Registered Nurse Registered Medical Assitant Nurse

B.T. Washington High School   2001 — 2005

CindyMay seabolt CindyMay seabolt Elmendorf, Texas Details
CindyMay seabolt's Customer Service Associates Experience February 2009 - Present
Job retired at Customer Service Associates
Industry Automotive
Experience
Customer Service Associates   February 2009 - Present
Toyota  February 2007 - May 2008
Self-employed  2007 - 2008

Skills
Accounting, Assemblies, Cashiering, Bartending, Photoshop, Customer Service, Multi Tasking, Management, Agents

Education
Palo Alto College   2003 — 2005

john jay high school

Drew Stromberg Drew Stromberg Wrightsville Beach, North Carolina Details
Drew Stromberg's Customer Service Associates Experience February 2012 - January 2013
Job General Manager at City Limits Saloon
Industry Food & Beverages
Experience
City Limits Saloon   February 2013 - October 2014
Customer Service Associates   February 2012 - January 2013

Education
University of North Carolina at Wilmington   2007 — 2009
Bachelor's Degree, Biology, General

Central Missouri State University   2003 — 2005
Aviation

Nancy Scott Nancy Scott Lilburn, Georgia Details
Nancy Scott's Customer Service Associates Experience October 2012 - December 2013
Job Enbrel Nurse Partner at Ashfield Commercial and Medical Services
Industry Pharmaceuticals
Experience
Ashfield Commercial and Medical Services   December 2013 - Present
Customer Service Associates   October 2012 - December 2013
Ashfield Healthcare  February 2011 - October 2012
Customer Service Associates   October 2007 - February 2011
Customer Business Solutions (Accredo)   January 2003 - December 2006

Skills
Rheumatology, Dermatology, Cardiology, Home Infusion, Healthcare, Clinical Research, Hospitals, Nursing, Healthcare Management, Managed Care, Oncology, Neurology, Critical Care

Education
University of Phoenix   2007 — 2007

Dekalb Community College   1975 — 1978
Associate's degree, Nursing

randy werking randy werking Hagerstown, Indiana Details
randy werking's Customer Service Associates Experience July 2012 - April 2015
Job Student at Embry Riddle Aeronautical UniversityWorldwide
Industry Electrical/Electronic Manufacturing
Experience
Customer Service Associates   July 2012 - April 2015
Agilent Technologies  May 2010 - July 2012
Varian, Inc.   January 2008 - May 2010
Visteon Automotive Systems, LLC   September 2004 - December 2007

Skills
Test Equipment, Electronics, Troubleshooting, Testing, Automation, Calibration, Manufacturing, Engineering, Product Development, SPC, Maintenance & Repair, Electro-mechanical, Preventive Maintenance, Hardware, Computer Hardware, Cross-functional Team..., Field Service, Electricians, Team Leadership, Semiconductors, Customer Service, PLC, Process Improvement, Microsoft Office, Electrical Engineering, Fault Finding, High Voltage, Schematic, Circuit Analysis, Electrical Controls, Wiring Diagrams, Power Supplies, Instrumentation, Vacuum, Vacuum Pumps, Vacuum Chambers

Education
Embry Riddle Aeronautical University-Worldwide   1997 — 2015
Management of Technical Operations

Ivy Tech Community College-Richmond   1992 — 1993
electronics technologies

US Navy A School   1984 — 1985
graduated: Earned rating of Aviation Electronics Technician, Aviation Electronics

Michael Mantione, E.I.T Michael Mantione, E.I.T New Brunswick, New Jersey Details
Michael Mantione, E.I.T's Customer Service Associates Experience June 2011 - June 2013
Job Engineer
Industry Electrical/Electronic Manufacturing
Experience
Frank R. Holtaway & Son, Inc.   August 2013 - Present
Customer Service Associates   June 2011 - June 2013

Skills
Electronics, Semiconductors, Test Equipment, Testing, Automation, Hardware, Field Service, Electrical Engineering, Troubleshooting, Instrumentation, PLC, Electricians, Calibration, Engineering, TCP/IP, Computer Hardware, Pspice

Education
New Jersey Institute of Technology   2005 — 2011
Bachelor of Science (B.S.), Electrical and Electronics Engineering

Dyanne williu Dyanne williu Chicago, Illinois Details
Dyanne williu's Customer Service Associates Experience August 2010 - Present
Job cashier at Customer Service Associates
Industry Electrical/Electronic Manufacturing
Experience
Customer Service Associates   August 2010 - Present

Education
Chicago State University

Aimee Osborn Aimee Osborn Portage, Michigan Details
Aimee Osborn's Customer Service Associates Experience July 2012 - Present
Job Field Service Engineer at Customer Service Associates
Industry Electrical/Electronic Manufacturing
Experience
Customer Service Associates   July 2012 - Present
Philips  August 2007 - July 2012

Skills
Field Service, Electronics

Education
Kalamazoo Valley Community College   1999 — 2001
Associate of Science (A.S.), Eletrical Technology

Cornerstone University

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