Customer Service Experts
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Customer Service Experts Employees
Employee
Years
Job
Industry
Holly Markel Holly Markel's Customer Service Experts Experience September 2003 - October 2014
Job Vice President of Marketing at CallRevu, LLC
Industry Telecommunications
Experience
CallRevu, LLC October 2014 - Present
Customer Service Experts September 2003 - October 2014
Customer Service Experts September 2003 - March 2007
Skills
Social Media, Organizational..., Business Development, Newsletter Writing, Social Networking, Training Delivery, Workshop Facilitation, Sales Presentations, Presentation Development, Company Newsletters, Internal Communications, Leadership Development, Customer Experience, Customer Service..., Social Media Marketing, Team Building, Program Management, Customer Service, Marketing Strategy, CRM, Strategy, Marketing, New Business Development, Change Management
Education
College of Notre Dame of Maryland
Mass Communication/Media Studies
CallRevu, LLC October 2014 - Present
Customer Service Experts September 2003 - October 2014
Customer Service Experts September 2003 - March 2007
Skills
Social Media, Organizational..., Business Development, Newsletter Writing, Social Networking, Training Delivery, Workshop Facilitation, Sales Presentations, Presentation Development, Company Newsletters, Internal Communications, Leadership Development, Customer Experience, Customer Service..., Social Media Marketing, Team Building, Program Management, Customer Service, Marketing Strategy, CRM, Strategy, Marketing, New Business Development, Change Management
Education
College of Notre Dame of Maryland
Mass Communication/Media Studies
Danielle Philbrook, MPA Danielle Philbrook, MPA's Customer Service Experts Experience 2005 - 2007
Job Project Manager at Diversified Communications HQ
Industry Writing and Editing
Experience
Diversified Communications HQ April 2015 - Present
MEMIC July 2014 - April 2015
Mortgage Network, Inc. January 2013 - July 2014
Easter Seals Serving DC MD VA April 2011 - April 2013
District of Columbia Public Schools (DCPS) November 2009 - April 2011
Walter Reed Army Institute of Research 2009 - 2009
Ingram Digital Group 2007 - 2009
Customer Service Experts 2005 - 2007
Skills
Proposal Writing, Program Management, Grants, Research, Training, Non-profits, Nonprofits, Customer Service, Analysis, Budgets, Volunteer Management, Government, Writing, Microsoft Office, Public Relations, Social Media, Public Speaking, Fundraising, Word, Excel, Event Planning, Customer Relations, PowerPoint, Program Development, Negotiation, Account Management, Grant Writing, Proofreading, Newsletters, Project Management, Social Networking, Staff Development, Leadership Development, Team Building, Budgeting, Event Management, Problem Solving, Policy, Photoshop, Editing, Planning, Contract Negotiation, Illustrator, Organizational..., Community Outreach, Leadership, Management, Strategic Planning
Education
Norwich University 2008 — 2010
MPA, Public Administration
University of Maine at Farmington 2001 — 2005
Bachelors, Art
Canaan Memorial High School 1997 — 2001
High School
Diversified Communications HQ April 2015 - Present
MEMIC July 2014 - April 2015
Mortgage Network, Inc. January 2013 - July 2014
Easter Seals Serving DC MD VA April 2011 - April 2013
District of Columbia Public Schools (DCPS) November 2009 - April 2011
Walter Reed Army Institute of Research 2009 - 2009
Ingram Digital Group 2007 - 2009
Customer Service Experts 2005 - 2007
Skills
Proposal Writing, Program Management, Grants, Research, Training, Non-profits, Nonprofits, Customer Service, Analysis, Budgets, Volunteer Management, Government, Writing, Microsoft Office, Public Relations, Social Media, Public Speaking, Fundraising, Word, Excel, Event Planning, Customer Relations, PowerPoint, Program Development, Negotiation, Account Management, Grant Writing, Proofreading, Newsletters, Project Management, Social Networking, Staff Development, Leadership Development, Team Building, Budgeting, Event Management, Problem Solving, Policy, Photoshop, Editing, Planning, Contract Negotiation, Illustrator, Organizational..., Community Outreach, Leadership, Management, Strategic Planning
Education
Norwich University 2008 — 2010
MPA, Public Administration
University of Maine at Farmington 2001 — 2005
Bachelors, Art
Canaan Memorial High School 1997 — 2001
High School
Erin Krumins Erin Krumins's Customer Service Experts Experience June 2008 - April 2013
Job Executive Assistant at Hobson Financial
Industry Professional Training & Coaching
Experience
Hobson Financial April 2013 - Present
Customer Service Experts June 2008 - April 2013
Education
University of Maryland College Park 2004 — 2007
Bachelor of Arts (B.A.), U.S. History
Hobson Financial April 2013 - Present
Customer Service Experts June 2008 - April 2013
Education
University of Maryland College Park 2004 — 2007
Bachelor of Arts (B.A.), U.S. History
Hilary Yager Hilary Yager's Customer Service Experts Experience January 2014 - June 2014
Job Business Development Manager at Customer Service Experts
Industry Marketing and Advertising
Experience
Naval Academy Aquatic Club May 2014 - Present
Customer Service Experts January 2014 - June 2014
Naval Academy Aquatics Club January 2003 - May 2014
Customer Service Experts July 2011 - January 2014
Engrave 'n Go! February 2006 - February 2011
Sanofi Aventis Pharmaceuticals January 1998 - January 2001
Westwood One Metro Networks January 1997 - January 1998
Broadcast Music, Inc. June 1989 - June 1997
Skills
Sports, Football, Athletics, Sports Management, Scouting, Customer Service, Customer Satisfaction, Training Programs, Customer Surveys, Sales Growth, Service Development, Leadership, Coaching, Team Building, Performance Improvement, New Business Development
Education
Michigan State University
Bachelor of Science (BS), Interdisciplinary Sciences
University of South Carolina-Columbia
Naval Academy Aquatic Club May 2014 - Present
Customer Service Experts January 2014 - June 2014
Naval Academy Aquatics Club January 2003 - May 2014
Customer Service Experts July 2011 - January 2014
Engrave 'n Go! February 2006 - February 2011
Sanofi Aventis Pharmaceuticals January 1998 - January 2001
Westwood One Metro Networks January 1997 - January 1998
Broadcast Music, Inc. June 1989 - June 1997
Skills
Sports, Football, Athletics, Sports Management, Scouting, Customer Service, Customer Satisfaction, Training Programs, Customer Surveys, Sales Growth, Service Development, Leadership, Coaching, Team Building, Performance Improvement, New Business Development
Education
Michigan State University
Bachelor of Science (BS), Interdisciplinary Sciences
University of South Carolina-Columbia
Steven Share's Customer Service Experts Experience January 2008 - December 2013
Job Experienced Human Resources & Business Consultant
Industry Financial Services
Experience
Tribe 12 July 2014 - Present
Wells Fargo March 2014 - June 2014
Customer Service Experts January 2008 - December 2013
Lord & Taylor July 2003 - December 2008
Skills
Training, Performance Management, Recruiting, Customer Experience, Retail, Leadership, Customer Service, Human Resources, Sales, Hiring, Coaching, Employee Benefits, Team Building, Employee Training, Leadership Development, Organizational..., Public Relations, Training Delivery, Customer Satisfaction, Organizational..., Employee Relations, Interviews, Executive Coaching, Strategic Planning, Talent Management, Performance Improvement, Onboarding, Change Management, Strategy, Management Consulting, Personnel Management, Employee Engagement, Succession Planning, Talent Acquisition, Public Speaking, Marketing, Performance Appraisal, CRM, Benefits Administration, Business Process..., Business Planning, Business Strategy, Analysis, Customer Service..., People Development
Education
Camden County College 1999 — 2001
Tribe 12 July 2014 - Present
Wells Fargo March 2014 - June 2014
Customer Service Experts January 2008 - December 2013
Lord & Taylor July 2003 - December 2008
Skills
Training, Performance Management, Recruiting, Customer Experience, Retail, Leadership, Customer Service, Human Resources, Sales, Hiring, Coaching, Employee Benefits, Team Building, Employee Training, Leadership Development, Organizational..., Public Relations, Training Delivery, Customer Satisfaction, Organizational..., Employee Relations, Interviews, Executive Coaching, Strategic Planning, Talent Management, Performance Improvement, Onboarding, Change Management, Strategy, Management Consulting, Personnel Management, Employee Engagement, Succession Planning, Talent Acquisition, Public Speaking, Marketing, Performance Appraisal, CRM, Benefits Administration, Business Process..., Business Planning, Business Strategy, Analysis, Customer Service..., People Development
Education
Camden County College 1999 — 2001
Remy Pascale's Customer Service Experts Experience June 2007 - July 2007
Job Service Manager at Betony
Industry Restaurants
Experience
Betony February 2015 - Present
Estela August 2014 - January 2015
Boulud Sud February 2014 - June 2014
Café Boulud August 2012 - February 2014
Casa Nonna August 2010 - May 2012
The Walker Marchant Group June 2009 - May 2010
The Walker Marchant Group May 2008 - April 2009
Customer Service Experts June 2007 - July 2007
Skills
Restaurant Management, Food & Beverage, Employee Training, Beverage Development, Food Service, Event Planning, Event Management, Social Media, Press Releases, Wine Lists, Menu Development, Hospitality Management, Catering, Hospitality
Education
American University 2005 — 2009
Bachelor of Arts (B.A.), Public Communication, French
Betony February 2015 - Present
Estela August 2014 - January 2015
Boulud Sud February 2014 - June 2014
Café Boulud August 2012 - February 2014
Casa Nonna August 2010 - May 2012
The Walker Marchant Group June 2009 - May 2010
The Walker Marchant Group May 2008 - April 2009
Customer Service Experts June 2007 - July 2007
Skills
Restaurant Management, Food & Beverage, Employee Training, Beverage Development, Food Service, Event Planning, Event Management, Social Media, Press Releases, Wine Lists, Menu Development, Hospitality Management, Catering, Hospitality
Education
American University 2005 — 2009
Bachelor of Arts (B.A.), Public Communication, French
M. Brooke Clarke's Customer Service Experts Experience April 2014 - September 2014
Job Actively Seeking Employment
Industry Human Resources
Experience
Palate Pleasers June 2015 - Present
Self Employed July 2007 - Present
OMB, LLC July 2015 - July 2015
Customer Service Experts April 2014 - September 2014
Bay Area Community Church July 2005 - July 2007
Annapolis Yacht Club January 2004 - January 2005
White House Black Market 2003 - 2004
Vesta, Inc October 2002 - January 2003
Skills
Employee Training, Hiring, Coaching & Mentoring, Customer Service, Team Building, Leadership, Organization Skills, Microsoft Office, Public Speaking, Management, Travel Arrangements, Events Coordination, Administrative..., Digital Dictation, Scheduling, Executive Correspondence, Editing
Education
East Carolina University 1997 — 2002
Bachelor's Degree, Child Development and Family Relations
Anne Arundel Community College 1998 — 2001
Various For-credit Courses, Non-credit Courses, Coninuing Education Courses, Understanding Human Resources Functions
Broadneck High School 1994 — 1997
High School, General Studies
Universitat d'Alacant
Spanish Language Immersion Certificate, Spanish Language
Palate Pleasers June 2015 - Present
Self Employed July 2007 - Present
OMB, LLC July 2015 - July 2015
Customer Service Experts April 2014 - September 2014
Bay Area Community Church July 2005 - July 2007
Annapolis Yacht Club January 2004 - January 2005
White House Black Market 2003 - 2004
Vesta, Inc October 2002 - January 2003
Skills
Employee Training, Hiring, Coaching & Mentoring, Customer Service, Team Building, Leadership, Organization Skills, Microsoft Office, Public Speaking, Management, Travel Arrangements, Events Coordination, Administrative..., Digital Dictation, Scheduling, Executive Correspondence, Editing
Education
East Carolina University 1997 — 2002
Bachelor's Degree, Child Development and Family Relations
Anne Arundel Community College 1998 — 2001
Various For-credit Courses, Non-credit Courses, Coninuing Education Courses, Understanding Human Resources Functions
Broadneck High School 1994 — 1997
High School, General Studies
Universitat d'Alacant
Spanish Language Immersion Certificate, Spanish Language
Ramona D. Hinkle Ramona D. Hinkle's Customer Service Experts Experience December 2011 - Present
Job CEO/Founder Strategic Application Process Management,LLC. IC, PA, Certified Signing Agent
Industry Consumer Services
Experience
Richmond Preparatory Christian Academy February 2015 - Present
Big Orange December 2014 - Present
Interactions Marketing October 2014 - Present
City of Richmond Americorps- Higher Achievement PT September 2014 - Present
City of Richmond Americorps/New Jubilee Education and Family Life Center/The Heroes and Dreams Acade October 2012 - Present
Strategic Application Process Management S*A*P*M March 2012 - Present
Customer Service Experts December 2011 - Present
DSG November 2009 - Present
Sinclair Customer Metrics, June 2008 - Present
The Salvation Army October 2013 - February 2014
Skills
Customer Service, Data Entry, Access, Management, Accounting, Microsoft Office, Strategic Planning, PowerPoint, SAP, Administration, Customer Satisfaction, New Business Development, Hospitality, Inventory Management, Operations Management, Research, Promoting, Excel, Organizational Change, Rumba, SAP R/3, Customer Relations, Customer Acquisition, Database Administration, Data Mining, Data Management, Databases, Quickbooks, ADP Payroll, Advertising, Budgeting, Business Management, Business Analysis, Documentation, Distribution, Data Analysis, ERP, Financial Reporting, Financial Analysis, Healthcare, Hosting, Insurance, Key Account Management, Knowledge Management, Lotus Notes, Online Marketing, Operations, Organizing, Purchasing, Quality Assurance
Education
Strayer University 2010 — 2011
Masters, Business Health Services Administration
Strayer University 2009 — 2010
Masters, Business Administration
Strayer University (DC) 2008 — 2009
MBA, Accounting
Strayer University 2005 — 2008
Bachelors, Science Accounting
Midlands Technical College 2004 — 2005
Associate, Accounting
Midlands Technical College 1998 — 1999
Associate, Business, 3.0
Richmond Preparatory Christian Academy February 2015 - Present
Big Orange December 2014 - Present
Interactions Marketing October 2014 - Present
City of Richmond Americorps- Higher Achievement PT September 2014 - Present
City of Richmond Americorps/New Jubilee Education and Family Life Center/The Heroes and Dreams Acade October 2012 - Present
Strategic Application Process Management S*A*P*M March 2012 - Present
Customer Service Experts December 2011 - Present
DSG November 2009 - Present
Sinclair Customer Metrics, June 2008 - Present
The Salvation Army October 2013 - February 2014
Skills
Customer Service, Data Entry, Access, Management, Accounting, Microsoft Office, Strategic Planning, PowerPoint, SAP, Administration, Customer Satisfaction, New Business Development, Hospitality, Inventory Management, Operations Management, Research, Promoting, Excel, Organizational Change, Rumba, SAP R/3, Customer Relations, Customer Acquisition, Database Administration, Data Mining, Data Management, Databases, Quickbooks, ADP Payroll, Advertising, Budgeting, Business Management, Business Analysis, Documentation, Distribution, Data Analysis, ERP, Financial Reporting, Financial Analysis, Healthcare, Hosting, Insurance, Key Account Management, Knowledge Management, Lotus Notes, Online Marketing, Operations, Organizing, Purchasing, Quality Assurance
Education
Strayer University 2010 — 2011
Masters, Business Health Services Administration
Strayer University 2009 — 2010
Masters, Business Administration
Strayer University (DC) 2008 — 2009
MBA, Accounting
Strayer University 2005 — 2008
Bachelors, Science Accounting
Midlands Technical College 2004 — 2005
Associate, Accounting
Midlands Technical College 1998 — 1999
Associate, Business, 3.0
Christie MacDonald's Customer Service Experts Experience November 2013 - Present
Job Customer Service Manager at Customer Service Experts
Industry Higher Education
Experience
Customer Service Experts November 2013 - Present
ARAMARK August 2010 - July 2013
2010 Rider University June 2008 - May 2010
2009eGolfScore May 2009 - August 2009
2008Rider University January 2008 - August 2008
Skills
Student Services, Higher Education, Event Planning, Mock Interviews, Public Speaking, Hiring Practices, Training, Customer Service, PowerPoint
Education
Rider University 2008 — 2010
Master of Arts, Organizational Leadership
East Carolina University - College of Business 2004 — 2008
BS, Marketing
Customer Service Experts November 2013 - Present
ARAMARK August 2010 - July 2013
2010 Rider University June 2008 - May 2010
2009eGolfScore May 2009 - August 2009
2008Rider University January 2008 - August 2008
Skills
Student Services, Higher Education, Event Planning, Mock Interviews, Public Speaking, Hiring Practices, Training, Customer Service, PowerPoint
Education
Rider University 2008 — 2010
Master of Arts, Organizational Leadership
East Carolina University - College of Business 2004 — 2008
BS, Marketing
Erin Outtrim Erin Outtrim's Customer Service Experts Experience March 2013 - March 2015
Job Bernstein Management Corporation
Industry Real Estate
Experience
Bernstein Management Corporation March 2015 - Present
Customer Service Experts March 2013 - March 2015
Customer Service Experts November 2012 - March 2013
Customer Service Experts November 2010 - November 2012
Customer Service Experts November 2006 - November 2010
Association of Science-Technology Centers July 2004 - November 2006
Skills
Customer Experience, Customer Satisfaction, Project Management, Contract Requirements, RFP Design, Customer Service, Training, Leadership, Survey Research, Survey Management, Museum Collections, Museums, Analysis, Editing, Leadership Development, Internal Communications, Brand Loyalty, Coaching, Sales, Social Media Marketing, Social Media, Management, Team Building
Education
The George Washington University 2002 — 2004
Master of Arts, Museum Studies/American Studies
State University of New York College at Potsdam 2000 — 2002
Bachelor of Arts, History and Archaeology
Bernstein Management Corporation March 2015 - Present
Customer Service Experts March 2013 - March 2015
Customer Service Experts November 2012 - March 2013
Customer Service Experts November 2010 - November 2012
Customer Service Experts November 2006 - November 2010
Association of Science-Technology Centers July 2004 - November 2006
Skills
Customer Experience, Customer Satisfaction, Project Management, Contract Requirements, RFP Design, Customer Service, Training, Leadership, Survey Research, Survey Management, Museum Collections, Museums, Analysis, Editing, Leadership Development, Internal Communications, Brand Loyalty, Coaching, Sales, Social Media Marketing, Social Media, Management, Team Building
Education
The George Washington University 2002 — 2004
Master of Arts, Museum Studies/American Studies
State University of New York College at Potsdam 2000 — 2002
Bachelor of Arts, History and Archaeology
Vicki Loucks's Customer Service Experts Experience June 2013 - Present
Job Manager, Client Experience at Customer Service Experts
Industry Professional Training & Coaching
Experience
Customer Service Experts June 2013 - Present
Creative Victory February 2011 - Present
The Confident Closet August 2005 - June 2011
Wolf Trap Foundation for the Performing Arts March 2006 - March 2011
SunTrust Bank March 2010 - January 2011
Sandy Spring Bank March 2008 - March 2010
Citibank February 2004 - August 2005
SunTrust Bank February 2003 - February 2004
M&T Bank 1995 - 2003
Potomac Capital Investment Corporation 1989 - 1995
Skills
E-commerce, Social Media Marketing, Sales, Business Development, Customer Service, Direct Sales, Strategic Planning, Strategy, Leadership, Public Speaking, Marketing Communications, Team Building, Marketing Strategy, Finance, Entrepreneurship, Email Marketing, Small Business, Treasury Management, Visual Merchandising, Blogging, Retail, Key Client Relationships, Fashion Shows, Commercial Banking, Cash Management, Nonprofits, Marketing, Payment Systems, eCommerce, Staff Development, Interpersonal...
Education
The Johns Hopkins University - Carey Business School 1991 — 1993
International Business
Virginia Polytechnic Institute and State University - Pamplin College of Business 1980 — 1984
Bachelor of Science (BSc), Finance and Financial Management Services
Customer Service Experts June 2013 - Present
Creative Victory February 2011 - Present
The Confident Closet August 2005 - June 2011
Wolf Trap Foundation for the Performing Arts March 2006 - March 2011
SunTrust Bank March 2010 - January 2011
Sandy Spring Bank March 2008 - March 2010
Citibank February 2004 - August 2005
SunTrust Bank February 2003 - February 2004
M&T Bank 1995 - 2003
Potomac Capital Investment Corporation 1989 - 1995
Skills
E-commerce, Social Media Marketing, Sales, Business Development, Customer Service, Direct Sales, Strategic Planning, Strategy, Leadership, Public Speaking, Marketing Communications, Team Building, Marketing Strategy, Finance, Entrepreneurship, Email Marketing, Small Business, Treasury Management, Visual Merchandising, Blogging, Retail, Key Client Relationships, Fashion Shows, Commercial Banking, Cash Management, Nonprofits, Marketing, Payment Systems, eCommerce, Staff Development, Interpersonal...
Education
The Johns Hopkins University - Carey Business School 1991 — 1993
International Business
Virginia Polytechnic Institute and State University - Pamplin College of Business 1980 — 1984
Bachelor of Science (BSc), Finance and Financial Management Services
Layla Suter Layla Suter's Customer Service Experts Experience February 2015 - Present
Job Administrative Assistant at Customer Service Experts
Industry Accounting
Experience
Customer Service Experts February 2015 - Present
ceTe Software October 2010 - November 2012
IconLogic, Inc. September 2010 - November 2012
RobertHalfInternational,Inc August 2010 - November 2012
SJLL, ENT. December 2010 - September 2011
AnneArundelCountyPublicSchools August 2009 - August 2011
McConkey&Keane,Inc January 2006 - July 2009
McConkey & Keane, Inc August 2003 - January 2006
EXPRESS October 2002 - July 2003
SkateZone October 1996 - November 2001
Skills
Payroll, Human Resources, Account Reconciliation, QuickBooks, ADP Payroll, Bookkeeping, Customer Service, Cost Accounting, Leadership, Administration, Finance, Training, Auditing, Accounts Payable, General Ledger, Management, Balance, Financial Statements, Accounting Applications, Year-end Close, Payroll Taxes, Marketing, Office Management, Accounts Receivable, 401k, 1099 Preparation, Consulting, Teaching, Coaching, Microsoft Office, Interviews, Public Relations, Fundraising, Event Planning, Mac, PC, Construction, Contract Management, Health Insurance, Workers Compensation, Strategic Planning, Team Leadership, New Hire Training, Corporate Finance, Social Networking, Problem Solving
Education
Anne Arundel Community College
AssociatesofScience, BusinessandPublicAdministration
Customer Service Experts February 2015 - Present
ceTe Software October 2010 - November 2012
IconLogic, Inc. September 2010 - November 2012
RobertHalfInternational,Inc August 2010 - November 2012
SJLL, ENT. December 2010 - September 2011
AnneArundelCountyPublicSchools August 2009 - August 2011
McConkey&Keane,Inc January 2006 - July 2009
McConkey & Keane, Inc August 2003 - January 2006
EXPRESS October 2002 - July 2003
SkateZone October 1996 - November 2001
Skills
Payroll, Human Resources, Account Reconciliation, QuickBooks, ADP Payroll, Bookkeeping, Customer Service, Cost Accounting, Leadership, Administration, Finance, Training, Auditing, Accounts Payable, General Ledger, Management, Balance, Financial Statements, Accounting Applications, Year-end Close, Payroll Taxes, Marketing, Office Management, Accounts Receivable, 401k, 1099 Preparation, Consulting, Teaching, Coaching, Microsoft Office, Interviews, Public Relations, Fundraising, Event Planning, Mac, PC, Construction, Contract Management, Health Insurance, Workers Compensation, Strategic Planning, Team Leadership, New Hire Training, Corporate Finance, Social Networking, Problem Solving
Education
Anne Arundel Community College
AssociatesofScience, BusinessandPublicAdministration
Esther Dalzell's Customer Service Experts Experience 2002 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Materne North America - GoGo squeeZ September 2012 - Present
Customer Service Experts 2002 - Present
Skills
Customer Service, Banking, Management, Retail Banking, Microsoft Office, Leadership, Coaching, Operations Management, Public Speaking, New Business Development
Education
Northwestern Michigan College
General Studies
Materne North America - GoGo squeeZ September 2012 - Present
Customer Service Experts 2002 - Present
Skills
Customer Service, Banking, Management, Retail Banking, Microsoft Office, Leadership, Coaching, Operations Management, Public Speaking, New Business Development
Education
Northwestern Michigan College
General Studies
Hope D Thurman's Customer Service Experts Experience May 2015 - Present
Job Customer Relations
Industry Human Resources
Experience
Customer Service Experts May 2015 - Present
Skills
Public Speaking, Community Outreach, Teaching, Research, PowerPoint, Microsoft Excel, Leadership, Customer Service, Leadership Development, Microsoft Office, Social Networking, Coaching, Strategic Planning, Event Management, Curriculum Design, Event Planning, Team Building, Nonprofits, Higher Education, Editing, English, Staff Development, Microsoft Word, Fundraising, Volunteer Management, Social Media, Program Development, Training, Preaching, Chaplaincy, Pastoral Counseling, Grief Counseling, Family Therapy
Education
Lee University 1998 — 2000
Bachelor of Arts (B.A.), Counseling Psychology
Cornell University
Bachelor of Business Administration (B.B.A.)
Pentecostal Theological Seminary
Master's degree, Pastoral Studies/Counseling
Customer Service Experts May 2015 - Present
Skills
Public Speaking, Community Outreach, Teaching, Research, PowerPoint, Microsoft Excel, Leadership, Customer Service, Leadership Development, Microsoft Office, Social Networking, Coaching, Strategic Planning, Event Management, Curriculum Design, Event Planning, Team Building, Nonprofits, Higher Education, Editing, English, Staff Development, Microsoft Word, Fundraising, Volunteer Management, Social Media, Program Development, Training, Preaching, Chaplaincy, Pastoral Counseling, Grief Counseling, Family Therapy
Education
Lee University 1998 — 2000
Bachelor of Arts (B.A.), Counseling Psychology
Cornell University
Bachelor of Business Administration (B.B.A.)
Pentecostal Theological Seminary
Master's degree, Pastoral Studies/Counseling
Heather Coppola Agpaoa Heather Coppola Agpaoa's Customer Service Experts Experience May 2015 - Present
Job Client Services Manager at Customer Service Experts
Industry Marketing and Advertising
Experience
Customer Service Experts May 2015 - Present
Mallygirl LLC (Mally Beauty) July 2011 - May 2015
Jane Cosmetics January 2008 - March 2010
Conair Corporation 2004 - 2006
Vertrue 2003 - 2004
Skills
Beauty Industry, Consumer Products, CPG Industry, Brand Management, Client Manager, Product Management, Product Development, Marketing Management, Product Marketing, Brand Development, Retail Packaging, Client Relations, Management, Client Services, Social Media Marketing, Competitive Analysis, Marketing, Marketing Strategy, Leadership, Sales, Email Marketing, Account Management, Online Advertising
Education
Keene State College 1995 — 2000
Bachelor of Science (B.S.), Applied Computer Science
Greenwich High School 1991 — 1995
Customer Service Experts May 2015 - Present
Mallygirl LLC (Mally Beauty) July 2011 - May 2015
Jane Cosmetics January 2008 - March 2010
Conair Corporation 2004 - 2006
Vertrue 2003 - 2004
Skills
Beauty Industry, Consumer Products, CPG Industry, Brand Management, Client Manager, Product Management, Product Development, Marketing Management, Product Marketing, Brand Development, Retail Packaging, Client Relations, Management, Client Services, Social Media Marketing, Competitive Analysis, Marketing, Marketing Strategy, Leadership, Sales, Email Marketing, Account Management, Online Advertising
Education
Keene State College 1995 — 2000
Bachelor of Science (B.S.), Applied Computer Science
Greenwich High School 1991 — 1995
Jackie May Jackie May's Customer Service Experts Experience March 2011 - Present
Job Senior Trainer/Consultant at Customer Service Experts
Industry Professional Training & Coaching
Experience
Customer Service Experts March 2011 - Present
Simon Property Group formerly Prime Retail March 2008 - March 2011
Westfield February 2005 - March 2008
Skills
Marketing, Training, Retail, Leadership Development, Coaching, Employee Engagement, Customer Experience, Training Delivery, Customer Service, Social Media Marketing, Account Management, Social Media, Internal Communications, Team Building, Microsoft Office, Marketing Strategy, Strategic Planning, Negotiation, Customer Engagement, Team Leadership, Customer Satisfaction, Sales
Education
University of Maryland College Park
Bachelor of Science, Business Management
Customer Service Experts March 2011 - Present
Simon Property Group formerly Prime Retail March 2008 - March 2011
Westfield February 2005 - March 2008
Skills
Marketing, Training, Retail, Leadership Development, Coaching, Employee Engagement, Customer Experience, Training Delivery, Customer Service, Social Media Marketing, Account Management, Social Media, Internal Communications, Team Building, Microsoft Office, Marketing Strategy, Strategic Planning, Negotiation, Customer Engagement, Team Leadership, Customer Satisfaction, Sales
Education
University of Maryland College Park
Bachelor of Science, Business Management
Linda Goodman Linda Goodman's Customer Service Experts Experience July 2002 - September 2004
Job HR Manager at LOFT
Industry Retail
Experience
ANN INC. July 2006 - Present
ANN INC. May 2004 - July 2006
Customer Service Experts July 2002 - September 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking
Education
University of Maryland Baltimore County 1990 — 1994
Bachelor of Science (BS), Psychology; Minors: History, Business and Sociology
University of Maryland Baltimore County 1990 — 1994
Bachelor of Science (BS), Psychology
ANN INC. July 2006 - Present
ANN INC. May 2004 - July 2006
Customer Service Experts July 2002 - September 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking
Education
University of Maryland Baltimore County 1990 — 1994
Bachelor of Science (BS), Psychology; Minors: History, Business and Sociology
University of Maryland Baltimore County 1990 — 1994
Bachelor of Science (BS), Psychology
Michelle Nuccetelli Michelle Nuccetelli's Customer Service Experts Experience 2006 - 2007
Job Leader, Communication Strategy, Data Governance & Privacy at MasterCard
Industry Marketing and Advertising
Experience
MasterCard October 2015 - Present
Deep Focus 2012 - 2015
The Engine Group 2010 - 2015
Not Traditional Media 2008 - 2010
Customer Service Experts 2006 - 2007
Customer Service Experts 2005 - 2006
Skills
Social Media, Project Management, Advertising, Customer Service, Marketing, Management, Social Media Marketing, Digital Marketing, Online Advertising, Marketing Communications, Leadership, Internal Communications, Editing, Account Management, Microsoft Office, Integrated Marketing, Digital Media, Event Management, Press Releases, Corporate Communications, Public Relations, Strategic Communications, Thought Leadership, Recognition Awards
Education
University of Maryland College Park
B.A.
MasterCard October 2015 - Present
Deep Focus 2012 - 2015
The Engine Group 2010 - 2015
Not Traditional Media 2008 - 2010
Customer Service Experts 2006 - 2007
Customer Service Experts 2005 - 2006
Skills
Social Media, Project Management, Advertising, Customer Service, Marketing, Management, Social Media Marketing, Digital Marketing, Online Advertising, Marketing Communications, Leadership, Internal Communications, Editing, Account Management, Microsoft Office, Integrated Marketing, Digital Media, Event Management, Press Releases, Corporate Communications, Public Relations, Strategic Communications, Thought Leadership, Recognition Awards
Education
University of Maryland College Park
B.A.
Linda Goodman's Customer Service Experts Experience 1999 - 2003
Job Human Resource Manager, Field
Industry Retail
Experience
Ann Taylor 2004 - Present
Customer Service Experts 1999 - 2003
This End Up Furniture Company 1995 - 1999
Education
Bridgewater College 1989 — 1993
University of Maryland Baltimore County 1988 — 1992
Bachelor of Science, Psychology
Ann Taylor 2004 - Present
Customer Service Experts 1999 - 2003
This End Up Furniture Company 1995 - 1999
Education
Bridgewater College 1989 — 1993
University of Maryland Baltimore County 1988 — 1992
Bachelor of Science, Psychology
Wini Alexander, CTA's Customer Service Experts Experience September 2004 - October 2012
Job CEO & Founder at Red Cardinal Consulting Firm
Industry Professional Training & Coaching
Experience
Red Cardinal Consulting Firm April 2012 - Present
Parkway Hospitality Management Company November 2012 - Present
Maryland Center for Hospitality Training January 2014 - May 2015
NAF 2012 - 2015
Customer Service Experts September 2004 - October 2012
Chico's FAS Inc. June 2002 - September 2004
The Limited November 2000 - August 2002
Brooks Brothers June 1996 - August 2000
Skills
Training, Coaching, Customer Service, Leadership, Management, Training Delivery, Leadership Development, Team Building, Performance Management, Personal Shopping, Business Coaching, Motivational Speaking, Time Management, Retail, Recruiting, Customer Experience, Employee Engagement, Customer Service..., Sales Management, Executive Coaching, Facilitator/Consultant, Trainer, Social Networking, Proposal Writing, Project Management, Employee Training, Management Development, Strategic Planning, Organizational..., Manager, Organization, Creativity, Brand Development, Brand Management, Development & delivery..., Workshop Facilitation, Business Strategy, Staff Development, Instructor-led Training, Sales, Public Speaking, Strategy, Workforce Development, Workforce Management, Program Management, Consulting
Education
Delaware State University
Psychology
Red Cardinal Consulting Firm April 2012 - Present
Parkway Hospitality Management Company November 2012 - Present
Maryland Center for Hospitality Training January 2014 - May 2015
NAF 2012 - 2015
Customer Service Experts September 2004 - October 2012
Chico's FAS Inc. June 2002 - September 2004
The Limited November 2000 - August 2002
Brooks Brothers June 1996 - August 2000
Skills
Training, Coaching, Customer Service, Leadership, Management, Training Delivery, Leadership Development, Team Building, Performance Management, Personal Shopping, Business Coaching, Motivational Speaking, Time Management, Retail, Recruiting, Customer Experience, Employee Engagement, Customer Service..., Sales Management, Executive Coaching, Facilitator/Consultant, Trainer, Social Networking, Proposal Writing, Project Management, Employee Training, Management Development, Strategic Planning, Organizational..., Manager, Organization, Creativity, Brand Development, Brand Management, Development & delivery..., Workshop Facilitation, Business Strategy, Staff Development, Instructor-led Training, Sales, Public Speaking, Strategy, Workforce Development, Workforce Management, Program Management, Consulting
Education
Delaware State University
Psychology
Alisha Welk's Customer Service Experts Experience July 2004 - October 2008
Job Substitute Teacher at Harford County Public Schools
Industry Education Management
Experience
Harford County Public Schools November 2009 - Present
BAA Airports June 2009 - August 2010
Customer Service Experts July 2004 - October 2008
Education
McDaniel College 1995 — 1997
N/A, Post Baccalaureate Teacher Program
University of Maryland College Park 1990 — 1993
Bachelor, English Literature
Prince George's Community College 1986 — 1990
Associate, Business Administration
Harford County Public Schools November 2009 - Present
BAA Airports June 2009 - August 2010
Customer Service Experts July 2004 - October 2008
Education
McDaniel College 1995 — 1997
N/A, Post Baccalaureate Teacher Program
University of Maryland College Park 1990 — 1993
Bachelor, English Literature
Prince George's Community College 1986 — 1990
Associate, Business Administration
Angela Pulliam's Customer Service Experts Experience June 2007 - November 2007
Job Legal Assistant at Morton Law Firm, PLLC
Industry Law Practice
Experience
Morton Law Firm, PLLC December 2012 - Present
Keltman Pharmaceuticals Despensing and Billing Solutions April 2011 - November 2012
Natures Creation November 2010 - March 2011
Landry Team Realty May 2010 - August 2010
Truck Man RV January 2007 - January 2009
Customer Service Experts June 2007 - November 2007
Skills
Sales Process, Children, Customer Service, Customer Relations, Sales Management, Account Management
Education
Hinds Community College 2010 — 2012
Currently Attending, Business/Marketing/Advertising
Pulliam Home School 2007 — 2010
EducationH.S. Diploma2010
Morton Law Firm, PLLC December 2012 - Present
Keltman Pharmaceuticals Despensing and Billing Solutions April 2011 - November 2012
Natures Creation November 2010 - March 2011
Landry Team Realty May 2010 - August 2010
Truck Man RV January 2007 - January 2009
Customer Service Experts June 2007 - November 2007
Skills
Sales Process, Children, Customer Service, Customer Relations, Sales Management, Account Management
Education
Hinds Community College 2010 — 2012
Currently Attending, Business/Marketing/Advertising
Pulliam Home School 2007 — 2010
EducationH.S. Diploma2010
Lynn Carhart's Customer Service Experts Experience 1999 - 2001
Job Internet Marketing Consultant at Web Rocket Solutions
Industry Marketing and Advertising
Experience
Web Rocket Solutions October 2011 - Present
Customer Service Experts 1999 - 2001
Westfield 1996 - 1999
Skills
Social Media Marketing, Search Engine..., Web Analytics, Press Releases
Education
Bucknell University 1985 — 1989
BA, Psychology
Web Rocket Solutions October 2011 - Present
Customer Service Experts 1999 - 2001
Westfield 1996 - 1999
Skills
Social Media Marketing, Search Engine..., Web Analytics, Press Releases
Education
Bucknell University 1985 — 1989
BA, Psychology