Customer Service Rep

Industry: Occupation

Description

Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Qualifications include good communication, problem-solving, and computer skills. Median pay (annual): 31,720 USD (2015) Median pay (hourly): 15.25 USD (2015) Entry level education: High school diploma or equivalent Projected 10-year growth: 10% (2014) Number of jobs: 2,581,800 (2014) Similar professions: Receptionist, Cashier, Insurance Agent,

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Customer Service Rep Employees

Employee
Years
Job
Industry
Turnmeika Palmer Turnmeika Palmer Peachtree City, Georgia Details
Turnmeika Palmer's Customer Service Rep Experience June 2003 - Present
Job Owner of Design N Unwind
Industry Arts and Crafts
Experience
Self-employed  April 2013 - Present
Customer Service Rep   June 2003 - Present

Education
Shorter University-College of Adult & Professional Programs
Master of Arts (M.A.), Leadership

Ginger Graston Ginger Graston Phoenix, Arizona Area Details
Ginger Graston's Customer Service Rep Experience November 2010 - April 2011
Job frangrance consultant at Gold Canyon Candles
Industry Business Supplies and Equipment
Experience
Gold Canyon Candles  February 2013 - Present
CUSTOMER SERVICE REP   November 2010 - April 2011

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Retail, Sales Management, Account Management, Inventory Management, Direct Sales, Merchandising, Customer Satisfaction, Social Media, Time Management

Education
chandler gilbert community college   2009 — 2012

monrovia high school   1985 — 1989
ged

Gateway Community College

Mesa Community College

Northern Arizona University

Darren Vial Darren Vial Long Beach, California Details
Darren Vial's Customer Service Rep Experience February 2014 - April 2015
Job Regional Sales Representative
Industry Retail
Experience
Club Glove   April 2015 - Present
Customer Service Rep   February 2014 - April 2015
Roger dunn golf shops  September 2010 - February 2014

Skills
Customer Service, Microsoft Office, Inventory Management, Sales, Team Leadership, Inventory Control, Windows, Troubleshooting, Management, Sports Marketing

Education
California State University-Long Beach
Bachelor's degree, Communication and Media Studies

Adam Rocca Adam Rocca Clarkston, Georgia Details
Adam Rocca's Customer Service Rep Experience January 2000 - March 2001
Job Front Desk Clerk at Hotel Indigo
Industry Hospitality
Experience
Hotel Indigo Atlanta Airport College Park   April 2013 - September 2013
Target  June 2008 - October 2009
Springhill Suites by Marriott Atlanta Buckhead   February 2007 - September 2008
Holiday Inn Hotel & Suites  May 2006 - February 2007
Universal Studios  July 2005 - November 2005
Walt Disney World  January 2005 - July 2005
Pet Counselor   May 2004 - January 2005
Customer Service Rep   January 2000 - March 2001

Skills
Customer Service, Front Office, Staff Supervision, Supervisory Experience, Retail, Customer Satisfaction, Sales, Social Media, Training, Team Leadership, Time Management, Hospitality Management, Hotels, Data Entry, Team Building, PowerPoint, Microsoft Excel, Cashiering, Account Management, Budgets, Hospitality Industry, Store Management, Employee Training, Marketing, Banking, Inventory Management, Guest Service Management, Restaurants, Leadership, Selling, Hospitality, Microsoft Word, Food Service, Management, Public Relations, Process Scheduler, Outlook, Windows, Food & Beverage, Access, Social Media Marketing, Coaching, Recruiting, Facebook, Tourism, Event Management, Microsoft Office, Public Speaking, Social Networking, Food

Education
Le Cordon Bleu College of Culinary Arts-Atlanta   2009 — 2012
Associates in Occupational Science, Culinary Arts

Valencia College   2000 — 2003
Associate of Arts, General Studies

Colonial Adult Education Center   2000 — 2000
G.E.D

Georgia Perimeter College
Associate's Degree, Foreign Languages, Literatures, and Linguistics

Amanda Freeney Amanda Freeney El Paso, Texas Area Details
Amanda Freeney's Customer Service Rep Experience February 2004 - August 2006
Job Loving my Oily life!
Industry Consumer Services
Experience
Young Living Essential Oils Independent Distributor  June 2015 - Present
Service Refrigeration Company   October 2009 - January 2010
Standard Mechanical Systems  August 2008 - September 2009
Polk Mechanical  June 2007 - August 2008
Goodman Manufacturing Company   August 2006 - June 2007
Customer Service Rep   February 2004 - August 2006
Goodman Manufacturing  January 2003 - February 2004
Tomball Regional Hospital  January 2001 - January 2002
Tomball Regional Hospital  January 2000 - January 2001
DDC INC   January 1999 - January 2000

Skills
Customer Service, Data Entry, Invoicing, Microsoft Excel, Microsoft Office, Payroll, Process Scheduler

Education
Brenham High School   1997 — 1999
Diploma

The University of Texas at El Paso
Pre-Nursing

Waubonsee Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Tyler Junior College
Nursing, Registered Nurse

Sissi Hron Sissi Hron Norfolk, Virginia Area Details
Sissi Hron's Customer Service Rep Experience February 2006 - February 2007
Job Sales associate/Cashier at Target Corporation
Industry Human Resources
Experience
Target Corporation  July 2014 - Present
Xerox  September 2012 - November 2012
Xerox  September 2012 - November 2012
Liberty Tax Service  January 2012 - April 2012
Mantel   January 2012 - April 2012
Tidewater Community College  July 2011 - November 2011
Headway Office Staffing   March 2008 - September 2008
customer service rep   February 2006 - February 2007
Bank of America  April 2005 - January 2006
Absolute Collection Services   July 2001 - April 2005

Skills
Payroll, Call Centers, Accounts Receivable, Human Resources, Microsoft Excel, Applicant Tracking..., Recruiting, Team Building, Time Management, Talent Acquisition

Education
Tidewater Community College   2008 — 2014
business

Tidewater Community College

Benny Boyles Benny Boyles Indianapolis, Indiana Area Details
Benny Boyles's Customer Service Rep Experience June 2010 - August 2010
Job Independent Marketing Executive at Melaleuca
Industry Human Resources
Experience
Melaleuca  December 2012 - Present
Amazon  August 2010 - Present
Amazon Warehouse  August 2010 - January 2013
Zarvos Coaching & Consulting   2010 - 2013
Customer Service Rep   June 2010 - August 2010
Career Training Concept Inc.   July 2008 - May 2010
Indiana Army National Guard  1983 - 2007

Skills
Security Clearance, Army, Military Experience, Military, Team Building, Customer Service, Leadership Development, Military Operations, Leadership, Government, Public Speaking, DoD, Recruiting, Team Leadership, Strategic Planning, Logistics, Marketing, Process Improvement, Time Management, Training, Business Planning, Microsoft Excel, Program Management, Administration, Microsoft Word, Operations Management

Education
Zarvos Leadership Community   2010 — 2012
Servent Leadership

Oakland City University   2005 — 2007
Bachelor of Science Degree, Organizational Management

Alyson Klypka Alyson Klypka Greater New York City Area Details
Alyson Klypka's Customer Service Rep Experience January 2011 - March 2011
Job Human Resource Manager at Midea America Corp
Industry Consumer Electronics
Experience
Midea America Corp  April 2011 - Present
Midea America Corp  April 2011 - January 2014
Customer Service Rep   January 2011 - March 2011
Romano's Macaroni Grill  January 2009 - January 2011
County College of Morris  August 2006 - August 2008

Skills
Microsoft Office, Microsoft Excel, Event Planning, PowerPoint, Microsoft Word, Time Management, Social Networking, Customer Service, Outlook, Teamwork, Social Media, Photoshop, Sales, Social Media Marketing, Event Management, Public Speaking, Team Building, Public Relations, Management, Data Entry, Recruiting

Education
Montclair State University   2010 — 2011
of; Bachelors of the Arts, Humanities and Social Science; Psychology; and Sciences

Rutgers University-New Brunswick   2009 — 2010

County College of Morris   2006 — 2008
Liberal Arts

Kareem Charles Kareem Charles Smyrna, Georgia Details
Kareem Charles's Customer Service Rep Experience 2009 - 2010
Job Telecommunications Professional
Industry Telecommunications
Experience
The Home Depot  March 2013 - Present
Customer Service Rep   2009 - 2010

Skills
Telecommunications, Wireless, GSM, VoIP, IP, 3G, Telephony, Ethernet, UMTS, LTE, Call Centers, SDH, Fiber Optics, Transmission, CDMA

Education
Chattahoochee Technical College

South Cobb

South Cobb High

Westwood College-Atlanta Midtown

Alyssa Hedrick Alyssa Hedrick Greater San Diego Area Details
Alyssa Hedrick's Customer Service Rep Experience November 2007 - December 2007
Job Fleet/Lease Manager at ADESA San Diego
Industry Automotive
Experience
ADESA San Diego   January 2006 - Present
ADESA San Diego   January 2006 - April 2014
ADESA  January 2006 - April 2014
SIN Nightclub   2009 - 2010
Customer Service Rep   November 2007 - December 2007
Kids Foot Locker  May 2003 - January 2006

Skills
Automotive, Automobile, Customer Satisfaction, Vehicles, Profit, Sales Management, Inventory Management, Customer Service, Sales Process, Account Management, New Business Development, Sales, Negotiation, Team Building, Fleet Management, Sales Operations, Marketing, Customer Retention, Operations Management, Strategic Planning, Management, Retail, Selling, Time Management, Purchasing

Education
San Diego Mesa College   2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General

Southwestern Community College   2006 — 2012

California State University-Sacramento   2005 — 2006
Business Administration and Management, General

LYRiC perfectVERSE LYRiC perfectVERSE Houston, Texas Details
LYRiC perfectVERSE's Customer Service Rep Experience November 2010 - Present
Job Photographer at versePHOTOGRAPHY
Industry Photography
Experience
Customer Service Rep   November 2010 - Present
versePHOTOGRAPHY   January 2007 - Present
US Military Teen Summit Center   September 2006 - October 2010
Providence Northeast Hospital   September 2005 - September 2006

Skills
Photography, Portraits, Weddings, Art, Wedding Photography, Customer Service, Portrait Photography

Education
Clemson University
Physical Therapy

South University
Graphic Design

Stan Swinford Stan Swinford Hephzibah, Georgia Details
Stan Swinford's Customer Service Rep Experience June 2007 - December 2010
Job QA Analyst at Rural Sourcing, Inc.
Industry Higher Education
Experience
Rural Sourcing, Inc.   October 2014 - Present
ADP  January 2014 - October 2014
Augusta State University  January 2010 - 2013
Customer Service Rep   June 2007 - December 2010

Skills
Access, Wireless Networking, Customer Service, Windows, Networking, HTML, Microsoft Office, SQL, Visio, C++, Microsoft Word, Troubleshooting, TCP/IP, OS X, Network Administration, Active Directory, Cyber Security, Taekwondo, Quality Assurance, Functional Testing, Use Case Analysis

Education
Georgia Regents University   2011 — 2013
Bachelor of Business Administration (BBA), Management Information Systems

Augusta Technical College   2007 — 2010
Associate's degree, Networking Specialist

Augusta Technical College   2007 — 2010
Associate's degree, Microcomputer Specialist

Rose Tharp Rose Tharp Giddings, Texas Details
Rose Tharp's Customer Service Rep Experience July 1993 - June 2011
Job Customer Service Supervisor at Cargill
Industry Food Production
Experience
Cargill  July 1993 - Present
Customer Service Rep   July 1993 - June 2011

Skills
Management, Microsoft Office, Process Improvement, Leadership, Sales, Supply Chain, Continuous Improvement, Team Building, Microsoft Word, Data Entry, Microsoft Excel, Freight, NAFTA, Quality Assurance, Logistics Management, Team Management, Collaborative Problem..., USDA, NIS, IBM AS/400

Education
Blinn College   1994 — 1996

Giddings High School   1989 — 1993

lynele McDaniel lynele McDaniel Indianapolis, Indiana Area Details
lynele McDaniel's Customer Service Rep Experience October 2013 - Present
Job Wellpoint Care at Customer Service Rep
Industry Writing and Editing
Experience
Customer Service Rep   October 2013 - Present
Republic  May 2005 - February 2007

Skills
Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, Creative Writing, Social Media, PowerPoint, Outlook, Editing, Software Documentation, Blogging, Telephone Skills, Customer Satisfaction, Social Networking

Education
Indiana University-Purdue University at Indianapolis
Ongoing, Educational Psychology

Twenty Nine Palms, CA

Yamile Cobas Yamile Cobas Miami/Fort Lauderdale Area Details
Yamile Cobas's Customer Service Rep Experience June 1986 - December 1994
Job PCAS at MiamiDade Police Department
Industry Law Enforcement
Experience
Miami-Dade Police Department  June 2000 - Present
Nursing Home Reimbursement Manager   January 1995 - February 2000
Customer Service Rep   June 1986 - December 1994

Skills
Criminal Investigations, Investigation, Law Enforcement...

Education
St. Thomas University   1998 — 2000
Bachelor of Organizational Leadership

Miami Dade Co   1977 — 1981
Associate of Arts (AA), Accounting

Jessica Schrameck Jessica Schrameck Oklahoma City, Oklahoma Area Details
Jessica Schrameck's Customer Service Rep Experience August 2011 - September 2012
Job Staff at Pathways Professional Counseling
Industry Mental Health Care
Experience
Pathways Professional Counseling  September 2012 - Present
Customer Service Rep   August 2011 - September 2012

Skills
Employee Relations, Human Resources, Performance Management, HR Policies, Employee Engagement, Private insurance..., Auditing client charts

Education
University of Central Oklahoma   2005 — 2010
Psychology

Donna Hammen Donna Hammen Altoona, Iowa Details
Donna Hammen's Customer Service Rep Experience January 2006 - January 2010
Job Service Department Coordinator Associate at Electric Pump
Industry Environmental Services
Experience
Electric Pump  August 2012 - Present
Windstream Communications  January 2010 - January 2012
Customer Service Rep   January 2006 - January 2010
Greater Iowa Credit Union  January 2005 - January 2006
JOHN DEERE COMMUNITY CREDIT UNION   January 2002 - January 2005
Metco Credit Union   January 1998 - January 2002

Skills
Data Entry, Customer Service, Collections, Sales, Problem Solving, Quality Assurance

Education
Kirkwood Community College   1999 — 2000
General Education Requirements

Jefferson High School   1995 — 1999
High School

Curtis Lynch Curtis Lynch Chicago, Illinois Details
Curtis Lynch's Customer Service Rep Experience 2012 - 2012
Job Customer Service Specialist at National Restaurant Association
Industry Consumer Services
Experience
National Restaurant Association  April 2015 - Present
Starbucks  February 2013 - Present
customer service Rep   2012 - 2012

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Leadership, Time Management, Sales, Social Media, Public Speaking, Management

Education
Boston University   2003 — 2007
Bachelor's Degree, Computer Science

pascale jeancharles pascale jeancharles Hampton, Georgia Details
pascale jeancharles's Customer Service Rep Experience June 2006 - Present
Job shoprite at customer service rep
Industry Supermarkets
Experience
customer service rep   June 2006 - Present

Skills
Sales, Customer Service, Customer Satisfaction, Team Building

Education
Miami Dade College
Accounting and Business/Management

Jennifer Charleston Jennifer Charleston Indianapolis, Indiana Details
Jennifer Charleston's Customer Service Rep Experience September 2007 - August 2011
Job Leisure, Travel & Tourism Professional
Industry Leisure, Travel & Tourism
Experience
AAA Hoosier Motor Club- BMV   September 2011 - September 2012
AAA Hoosier Motor Club  2011 - 2012
BMV / License Branch   September 2007 - September 2011
Customer service rep   September 2007 - August 2011
Walmart Department Store   September 2006 - September 2007

Education
Arlington- High School

Ivy Tech Community College
degree, business administration

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