Customer Service Representative

Industry: Occupation

Description

Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Qualifications include good communication, problem-solving, and computer skills. Median pay (annual): 31,720 USD (2015) Median pay (hourly): 15.25 USD (2015) Entry level education: High school diploma or equivalent Projected 10-year growth: 10% (2014) Number of jobs: 2,581,800 (2014) Similar professions: Cashier, Receptionist, Insurance Agent,

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Customer Service Representative Employees

Employee
Years
Job
Industry
Daneyal Akhtar Daneyal Akhtar Greater New York City Area Details
Daneyal Akhtar's Customer Service Representative Experience April 2010 - May 2011
Job Front End Developer at Bright Power, Inc.
Industry Computer Software
Experience
Bright Power, Inc.   June 2015 - Present
Outdoor Learning Academy   May 2013 - December 2014
YMCA of Greater New York  February 2012 - May 2013
Barnes & Noble  October 2011 - January 2012
YMCA of Greater New York  June 2011 - August 2011
Sports and Arts in Schools Foundation  March 2011 - June 2011
Customer Service Representative   April 2010 - May 2011

Skills
Public Speaking, Social Media, Editing, PowerPoint, Team Building, Teaching, JavaScript, Node.js, MongoDB, CSS, Bootstrap, Mocha, AngularJS, Meteor, Agile Methodologies, Jade, jQuery, Underscore.js, Github, Heroku, Research, Community Outreach, HTML, AJAX, Cloud Applications, Object Oriented Design, Responsive Web Design, Front-end Development, Back-end Development, Front-end Design, PhoneGap, Functional Programming, Scrum, MEAN Stack, Unit Testing, GruntJS, JSON, Test Driven Development

Education
RefactorU
Web Application Development Bootcamp, Computer Programming, N/A

Stony Brook University   2005 — 2009
Bachelor's Degree, History & Pre-Med

Katie Erwin-Caussade Katie Erwin-Caussade Greater Denver Area Details
Katie Erwin-Caussade's Customer Service Representative Experience November 2012 - Present
Job Www.coloradobloggirl2014.com
Industry Mental Health Care
Experience
Wake Up Now  May 2014 - Present
Aims Community College  August 2013 - Present
Free speech activist, youth, pre (in the very beginning of political science) and advocate.   August 2013 - Present
Customer service representative   November 2012 - Present
Target mobile  May 2013 - October 2013
CC LLC   June 2011 - December 2012
StarTek  March 2011 - July 2011

Skills
Blogging, Telecommunications, Project Management, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Management, Business Strategy, Microsoft Excel, Program Management, Mobile Devices, Change Management, IP, Business Planning, Call Centers, Sales, Time Management, Advertising, Public Relations, Troubleshooting, Customer Experience, Training, Direct Sales, Social Networking, Team Building, B2B, Sales Process, Business Development, Retail, Coaching, Inventory Management, Microsoft Word, Leadership Development, Teamwork, Employee Training, Technical Support, Entrepreneurship, Social Media Marketing, Interviews, Cold Calling, Telephone Skills, Purchasing, Recruiting

Education
Aims Community College   2013 — 2016
Human Services, Human Services, General

Associate of Art   2014 — 2015
Associate's degree, Pre-Law Studies

Front Range Community College   2003 — 2004
Associate of Arts (A.A.), Journalism (in progress)

St. Vrain Valley School District   2000 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates

Jim Swafford Jim Swafford Toccoa, Georgia Details
Jim Swafford's Customer Service Representative Experience November 2005 - June 2006
Job Primary Counselor at Cherokee Creek Boys School
Industry Primary/Secondary Education
Experience
Cherokee Creek Boys School  December 2014 - Present
Self Employeed  August 2013 - Present
Cherokee Creek Boys School  April 2014 - December 2014
Cherokee Creek Boys School  August 2013 - April 2014
Standard Register  September 2012 - July 2013
Standard Register  June 2006 - September 2012
Customer Service Representative   November 2005 - June 2006
Jerry White's Pharmacy   2001 - 2004

Skills
InDesign, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, QuarkXPress, Final Cut Pro, Avid Xpress, Microsoft Office, Pro Presenter, Keynote, Constant Contact, Illustrator, Photoshop, Illustration

Education
Emmanuel College   2000 — 2004
Bachelor of Science in Communications, Communications

Stephens County High School   1995 — 1999
Diploma, General

Helen Moreira Helen Moreira Toronto, Canada Area Details
Helen Moreira's Customer Service Representative Experience September 2004 - April 2005
Job Branch Manager
Industry Banking
Experience
Scotiabank  March 2015 - Present
TD Canada Trust  December 2011 - January 2015
TD Canada Trust  October 2009 - December 2011
TD Canada Trust  June 2007 - October 2009
TD Canada Trust  April 2005 - June 2007
Customer Service Representative   September 2004 - April 2005
Research House  June 2001 - September 2004

Skills
Residential Mortgages, Retirement Planning, Investing, Credit, Loans, Banking, Mutual Funds, Relationship Management, Small Business Lending, Consumer Lending, Refinance, Financial Advisory, High Net Worth..., Home Equity Lines of..., Branch Banking, Branch Management, Retail Banking, Mortgage Lending, Investments, Wealth Management, Credit Cards, Lines Of Credit, Credit Analysis, Financial Services, Management, Finance, Leadership, Customer Service, Sales

Education
Ryerson University   1999 — 2009
Bachelor of Commerce (B.Com.), Finance, General

Mike Fredrickson Mike Fredrickson Greater Minneapolis-St. Paul Area Details
Mike Fredrickson's Customer Service Representative Experience January 2011 - October 2013
Job Inside Sales Representative at Unitron Hearing
Industry Marketing and Advertising
Experience
Unitron  October 2013 - Present
Customer Service Representative   January 2011 - October 2013
Unitron  November 2010 - January 2011
Unitron  September 2010 - November 2010
Coordinated Business Systems  December 2009 - July 2010
American Financial Marketing  January 2009 - April 2009
Green Horizons   June 2006 - August 2008

Skills
Marketing, Social Media, Customer Service, Microsoft Office, Sales, Leadership, Time Management, Event Planning, Marketing Strategy, Marketing Communications

Education
Bethel University   2005 — 2009
BA, Marketing, Leadership Studies

Erica Drummond Erica Drummond West Point, Mississippi Details
Erica Drummond's Customer Service Representative Experience October 2010 - November 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Lowe's Home Improvement  February 2013 - Present
Arise  January 2011 - January 2012
Arise Virtual Solutions Inc.  2011 - 2012
Customer Service Representative   October 2010 - November 2011
Sitel  January 2010 - January 2011
Hardees  January 2008 - January 2010

Skills
Solid computer skills, Excellent customer..., Patient, Hardworking, Fast learner, Knowledge of Microsoft..., Knowledge of Medisoft, Knowledge of Medical..., Knowledge of Medical..., Customer Service, Invoicing, Medical Billing, Technical Support, Telephone Skills, Filing, 10 Key

Education
Allen School-Brooklyn   2012 — 2013
Medical Billing and Coding

EMT Training

East Mississippi Community College

Marie Lorenceau Marie Lorenceau Greater New York City Area Details
Marie Lorenceau's Customer Service Representative Experience February 2007 - May 2008
Job Operations Specialist at Nestlé Nespresso S.A.
Industry Food & Beverages
Experience
Nestlé Nespresso S.A.   2008 - Present
Customer Service Representative   February 2007 - May 2008

Skills
Customer Service, Account Management, B2B, Management, Cognos, Employee Training, Team Leadership, Reports, Sales Operations, French, P&L Management, Budgets, Inventory Management, FMCG, Cross-functional Team..., Sales Management

Education
Keller Graduate School of Management of DeVry University   2009 — 2011
MBA

St. John's University   2001 — 2005
Bachelor's degree

Diamond E. Haley Diamond E. Haley Tulsa, Oklahoma Details
Diamond E. Haley's Customer Service Representative Experience August 2004 - February 2006
Job Customer Advocate at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry Consumer Services
Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   July 2013 - Present
Metlife  July 2012 - July 2013
Avis Budget Group EMEA  November 2011 - July 2012
U.S. Cellular   April 2009 - August 2009
Capital One Auto Finance  November 2006 - April 2009
Customer Service Representative   August 2004 - February 2006
Receptionist  June 2003 - September 2003
Secretary  August 2001 - May 2002
Customer Service Representative   April 1999 - May 2000

Skills
Invoicing, Data Entry, Insurance, Negotiation, Call Centers, Troubleshooting, Technical Support, Customer Service

Education
Tulsa Community College
Associate Degree, Business Administration

Shazia Karim Shazia Karim Vancouver, Canada Area Details
Shazia Karim's Customer Service Representative Experience March 2005 - October 2009
Job Assistant Director of Admissions at The Art Institutes
Industry Staffing and Recruiting
Experience
The Art Institute of Vancouver  November 2012 - Present
The Bread Garden / BG Urban Cafe  December 2012 - October 2013
West Pacific Consulting Group  July 2011 - December 2011
Corus Entertainment  November 2009 - July 2011
Customer Service Representative   March 2005 - October 2009
CTV  May 2009 - September 2009

Skills
Recruiting, Business Analysis, Interviews, Television, Editing, Event Planning, CRM, Public Speaking, Radio Broadcasting, Integrated Marketing, Sales, Networking, Leadership, Quality Assurance, Research, Marketing Communications, Radio, Policy, Producing, Social Media, Social Networking, Management, Marketing, Social Media Marketing, Time Management, Training, Human Resources, Event Management, Public Relations

Education
British Columbia Institute of Technology   2008 — 2010
Diploma, Broadcast Communications

Kwantlen Polytechnic University   2002 — 2004
Business Administration and Management, General

linda deliso linda deliso Tucson, Arizona Area Details
linda deliso's Customer Service Representative Experience October 1989 - September 2008
Job Living the dream
Industry Arts and Crafts
Experience
Glacier National Park  May 2012 - Present
where ever I'm vacationing or visiting   September 2008 - Present
Glacier Park Lodge   January 2013 - 2013
customer service representative   October 1989 - September 2008

Skills
apprentice chef, Intenders Circle, Art, Painting, Collage, Contemporary Art, Fine Art, Event Planning, Social Media, Mixed Media, Craft

Education
American Academy of Art
NON CREDITED, life drawing

Notre Dame High School for Girls

Mary Kay Callender Mary Kay Callender Hatboro, Pennsylvania Details
Mary Kay Callender's Customer Service Representative Experience November 2013 - Present
Job Reading Instructional Assistant/Customer Service Representative at HatboroHorsham School District/TJMaxx
Industry Education Management
Experience
Customer Service Representative   November 2013 - Present
Hatboro-Horsham School District  September 1995 - Present
W. Atlee Burpee  January 2007 - June 2011
Elliston, Inc.   September 1985 - June 1988

Skills
Administrative Work, Customer Service, Data Entry, Executive Support, Elementary Education, Time Management, Classroom, Teamwork, Microsoft Word, Computers, Motivated self-starter, Highly Ambitious, Communication Skills, Highly responsible, Quick Thinker, Copying, Fax, Administrative..., Problem Solving, Communication, Filing, Microsoft Office, Microsoft Excel, Confidentiality, Sales, Determination to Succeed, Friendly Personality, Laminating, Leadership, Respect, Secretarial Skills, Receptionist Duties, Phone Etiquette, Courtesy

Education
Montgomery County Community College   2002 — 2007
Nursing

Archbishop Wood High School   1979 — 1983
Diplopma

Lindsay Raymond Lindsay Raymond Edmonton, Canada Area Details
Lindsay Raymond's Customer Service Representative Experience June 2008 - August 2010
Job
Industry
Experience
West Edmonton Mall Security   August 2012 - May 2014
Healthcare Solutions  January 2011 - August 2012
Jacob  June 2008 - August 2010
Customer Service Representative   June 2008 - August 2010

Education
NorQuest College   2010 — 2011
First Year Completed, Licensed Practical/Vocational Nurse Training

M.E.LaZerte   2005 — 2008
High School, International Baccalaureate Certificate, Honors

Carolina Carver Carolina Carver Cranston, Rhode Island Details
Carolina Carver's Customer Service Representative Experience May 2004 - June 2005
Job Case Worker at Comprehensive Community Action Program
Industry Nonprofit Organization Management
Experience
Comprehensive Community Action Program  April 2008 - Present
FSRI   September 2005 - April 2008
Customer service Representative   May 2004 - June 2005

Skills
Case Management..., Fluent Spanish &..., Social Services, Case Management, Crisis Intervention, Community Outreach, Mental Health, Nonprofits, Motivational..., Youth Development, Child Welfare, Adolescents, Community Development, Fundraising

Education
University of Rhode Island   2006 — 2008
Bachelor's degree, Human Development and Family Studies, General

CCRI   2002 — 2006
Associate's degree, Human Services, General

Nathan Schoonmaker Nathan Schoonmaker Greater New York City Area Details
Nathan Schoonmaker's Customer Service Representative Experience October 2007 - October 2008
Job Senior Export Analyst at Sikorsky Aircraft
Industry Aviation & Aerospace
Experience
Sikorsky Aircraft  March 2013 - Present
Helicopter Support Inc  January 2010 - Present
Helicopter Support Inc  October 2008 - December 2009
Customer Service Representative   October 2007 - October 2008

Skills
Military, Aerospace, Procurement, Aircraft, Negotiation, Technical Writing, Avionics, Government, Leadership, Defense, Helicopters, Aviation, Program Management, Aircraft Maintenance, CRM

Education
University of New Haven   2014 — 2016
Master of Business Administration (MBA) International Business Concentration

State University of New York College at Brockport   2000 — 2005
BS, Sociology, Philosophy, Political Science

Tania Walters Tania Walters Easton, Pennsylvania Details
Tania Walters's Customer Service Representative Experience April 2008 - August 2014
Job Hospital Liaison for Young's Medical Equipment
Industry Hospital & Health Care
Experience
Young's Medical Equipment  March 2013 - Present
Customer Service Representative   April 2008 - August 2014
Landauer Metropolitan  October 2008 - August 2011
Medical Associates of the Lehigh Valley   2006 - 2008

Skills
Durable Medical..., Health Insurance, Medicare, Communication, Patient Education, Customer Retention, Customer Service, Customer Satisfaction, Medical Terminology, HIPAA, Managed Care

Education
Lehigh Carbon Community College   1997 — 2000
Associate of Arts and Sciences (A.A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Cedar Crest College   1989 — 1993
Bachelor's Degree, Science Education

Cerra White Cerra White Farmington, Michigan Details
Cerra White's Customer Service Representative Experience April 2007 - August 2007
Job Customer Service Representative at Logisticare Solutions
Industry Hospitality
Experience
Logisticare Solutions  January 2014 - Present
White Castle  February 2005 - January 2014
Customer Service Representative   April 2007 - August 2007
Domino’s Pizza  December 2002 - September 2004

Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Research, Social Media, Time Management, Public Speaking, Teamwork, Data Analysis, Access, Critical Thinking, Social Networking

Education
University of Michigan-Dearborn   2012 — 2015
Bachelor of Arts (B.A.), General Studies/Health Adm Minor, Health Policies/Communications

Henry Ford Community College   2005 — 2010
Associates Degree, General Studies, Certificate of Achievement of a Medical Receptionist May 2010

Jessica Bartolome Jessica Bartolome Beverly Hills, California Details
Jessica Bartolome's Customer Service Representative Experience September 2011 - January 2012
Job Actively looking for opportunity
Industry Consumer Services
Experience
Salespeak   January 2015 - Present
Mobilezapp Apps, Inc.   April 2012 - July 2012
Customer Service Representative   September 2011 - January 2012
Microsoft Zune  September 2010 - March 2011
MRI Depot, Inc.   October 2009 - June 2010
People Support Philippines, Inc   June 2006 - July 2007
Support Save Solution, Inc.   October 2005 - May 2006
Markym   January 2002 - October 2005

Skills
Sales, Social Networking, Marketing, Customer Service, Advertising, Lead Generation, Salesforce.com, Social Media Marketing, Online Marketing, Budgets, Entrepreneurship, Management Consulting, Online Advertising, Start-ups, Small Business, Marketing Strategy, Selling, Direct Sales, New Business Development, Strategic Planning, CRM, Admin Support, Websites & Ecommerce, Sales & Telemarketing, Business Consulting, Marketing &..., Email Marketing, Invoice Processing, Online Lead Generation, Coaching, Training, Product Marketing, Social Media, Business Development, Retail, Management, Facebook Advertising/..., Data Mining, lead generatio, B2B, Account Management, Time Management, Direct Marketing, E-commerce, Strategic Partnerships, Customer Retention, Customer Satisfaction, SEO, Leadership, Mobile Devices

Education
Far Eastern University   1997 — 1999
Bachelor of Science in Biology, Manila PH

Westminister High School   1984 — 1997
Secondary Education

Amy Ripley Amy Ripley Sioux Falls, South Dakota Details
Amy Ripley's Customer Service Representative Experience May 2008 - April 2009
Job Business Training Consultant at Wells Fargo
Industry Financial Services
Experience
Wells Fargo  April 2014 - Present
Wells Fargo  May 2011 - April 2014
Junior League of Sioux Falls   June 2012 - May 2013
Wells Fargo  April 2009 - May 2011
Customer Service Representative   May 2008 - April 2009
Diversified Support Services  April 2005 - December 2006

Skills
Training Facilitation, Change Management, Team Leadership, Customer Service..., Functional Training, Employee Training, Call Centers, Banking, Leadership, Public Speaking, Event Planning, Human Resources, Process Improvement, Risk Management

Education
University of Phoenix
Bachelor of Science (B.S.), Business Management

University of Phoenix
Master's degree, Organizational Management

Leslie Nankervis Leslie Nankervis United States Details
Leslie Nankervis's Customer Service Representative Experience October 2008 - December 2012
Job Mainframe Security Engineer
Industry Information Technology and Services
Experience
Hewlett-Packard  February 2013 - Present
Hewlett-Packard  November 2010 - April 2013
Customer Service Representative   October 2008 - December 2012
Morley Companies/Minacs   June 2009 - May 2010
Sutherland Global  March 2009 - June 2009
The Minacs Group  October 2007 - June 2009
Bank One/JP Morgan Chase  March 2003 - March 2006

Skills
Microsoft Office, Windows 7, Windows XP Pro, Customer Service, Training, Team Leadership, Development & delivery..., Troubleshooting, Procedure Manuals, Data Entry, Account Reconciliation, Accounts Payable, Accounts Receivable, Computer Repair, Computer Maintenance, Organized self-starter, Call Centers, Technical Support, Active Directory, Computer Hardware, Hardware, Windows XP

Education
Macomb Community College   2012 — 2015
Certificate in Information Technology Information Assurance, Information Technology Information Assurance, 3.6

Macomb Community College   2012 — 2015
Associate of Arts and Sciences (AAS), Network Security, 3.6

University of Phoenix-Metro Detroit Campus   2003 — 2015
Business Administration and Management, General, 3.4

Macomb Community College   1994 — 1997
Associate of Arts and Sciences (AAS) , Graphic Commercial Art, 3.2

Darrine Abouchelleih Darrine Abouchelleih Houston, Texas Area Details
Darrine Abouchelleih's Customer Service Representative Experience September 2009 - February 2013
Job Room Service Assistant at MD Anderson Cancer Center
Industry Health, Wellness and Fitness
Experience
MD Anderson Cancer Center  June 2015 - Present
CVS Pharmacy  March 2015 - May 2015
CVS Pharmacy  March 2013 - February 2015
Customer Service Representative   September 2009 - February 2013

Skills
Microsoft Word, Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, Time Management, Research, Leadership, Teamwork, PowerPoint

Education
University of Houston   2011 — 2014
Human Nutrition & Foods B.S, Foods, Nutrition, and Wellness Studies, General

Brian Needles Brian Needles Sioux Falls, South Dakota Area Details
Brian Needles's Customer Service Representative Experience January 1982 - Present
Job Customer Service Representative
Industry Consumer Services
Experience
Customer Service Representative   January 1982 - Present
Self Employed  January 1998 - August 2007
Self Employed/Various Companies   July 1992 - August 2007
Harris Hardwoods   February 2004 - May 2004
Courtney Truck Service   June 1991 - July 1992
Jiffy Lube  April 1987 - July 1989

Skills
Automotive, Strong work ethic and..., Computer literate, Excellent verbal,..., Management, Maintenance & Repair, Welding, Mechanics, Customer Satisfaction, Inventory Management, New Business Development, Team Leadership, Project Management, Marketing, Microsoft Word, Time Management, Organizational..., Detail oriented, Adaptive team player, Creative problem solver, Seasoned in conflict..., Store maintenence..., Energetic and goal..., Employee training and..., Maintained company and..., Inventory control..., Opening/closing..., Telephone inquiries..., Retail Sales, Adobe Acrobat, Ensured customer..., Courteous demeanor, Exceptional Customer..., Customer Service...

Education
Lake Area Technical Institute   1989 — 1991
FAA A&P Mechanic Certification, Aviation Mechanics, ● 3.86 GPA

Washington Senior High   1979 — 1982
GED, Generals, ● 3.00 GPA

Cara Hughes Cara Hughes Meridian, Idaho Details
Cara Hughes's Customer Service Representative Experience December 2006 - August 2007
Job Barista at Starbucks
Industry Food & Beverages
Experience
Starbucks  August 2014 - Present
LearningRx  June 2012 - Present
Community Outreach Counseling  January 2014 - July 2014
Kuna School District  August 2013 - January 2014
Kuna Counseling Center  August 2012 - August 2013
LAS Therapy   August 2007 - July 2011
Customer Service Representative   December 2006 - August 2007
Newland Elementary School   January 2006 - May 2007

Skills
Speech Therapy, Speech, Autism Spectrum..., Cognition, Therapists, Articulation, Developmental..., Leadership, Teamwork, Interpersonal..., Customer Service, Group Therapy, Microsoft Word, Parent Education, Rehabilitation, Oral Motor, Nonprofits

Education
California State University-Fullerton   2007 — 2011
Bachelor of Arts (B.A.), Communicative Disorders

Orange Coast College   2002 — 2007
Associate of Science (A.S.), Speech-Language Pathology Assistant

Keisha Sylvester Keisha Sylvester Greater New York City Area Details
Keisha Sylvester's Customer Service Representative Experience December 2006 - December 2010
Job Graduate Student
Industry Computer Software
Experience
LIU Brooklyn  September 2014 - Present
Broadreach Medical Resources   September 2012 - July 2014
TransitCenter, Inc.   January 2011 - December 2011
Customer Service Representative   December 2006 - December 2010
Planned Parenthood of NY   July 2005 - December 2006

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Microsoft Office (Word,..., Global Information..., Siebel, TransitChek Account..., Linkshare SynergTM

Education
LIU Brooklyn   2014 — 2016
Master of Computer Science, Computer Science, Second Term

CUNY Medgar Evers College   2001 — 2006
Bachelors of Science, Public Administration, minor Public Policy

Angelique Rooney Angelique Rooney Bay City, Michigan Details
Angelique Rooney's Customer Service Representative Experience October 2006 - March 2007
Job Stupendously Awesome
Industry Higher Education
Experience
Michigan State University Extension  October 2014 - Present
Sagnaw County Governmental - MSU Extension   December 2008 - September 2014
Trinity Solutions   April 2008 - December 2008
Adecco  June 2007 - March 2008
Customer Service Representative   October 2006 - March 2007
Charter Communications  May 2001 - December 2005
Saginaw Comfort Suites Hotel   June 1997 - September 2000

Skills
Data Entry, Telephone Skills, Invoicing, Outlook, Technical Support, Bookkeeping, Administrative..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, Office Administration, Administration, PowerPoint, Access, Fax, Spreadsheets, Filing, Event Planning, Purchasing, Editing, Software Troubleshooting

Education
Davenport University   1998 — 1999
Associate's Degree, Applied Computer Technology

Saginaw Valley State University   1993 — 1996
None, Psycholgoy

Hany Ayad Hany Ayad Toronto, Canada Area Details
Hany Ayad's Customer Service Representative Experience October 2004 - January 2006
Job Project Cost Control SNC
Industry Oil & Energy
Experience
SNC-Lavalin Engineers & Constructors  September 2013 - Present
SNC-Lavalin Engineers & Constructors  October 2012 - September 2013
Micca Paint Mississauga   May 2010 - October 2012
Menalco Construction   January 2006 - April 2010
Customer Service Representative   October 2004 - January 2006
SHARP Electronics  July 2002 - October 2004

Skills
Analysis, Microsoft Excel, Budgets, Accounting, Fixed Assets, Variance Analysis, Microsoft Office, Financial Accounting, Account Reconciliation, Financial Analysis, GAAP, Accounts Payable, External Audit, US GAAP, Forecasting, Microsoft Word, Accounts Receivable, Oracle, Software Project..., SAP, Project Planning, Project Control

Education
Alexandria University   1997 — 2001
Bachelor's degree, Accounting and Finance, 3.0

Shahtesha Grant Shahtesha Grant Washington D.C. Metro Area Details
Shahtesha Grant's Customer Service Representative Experience May 2015 - Present
Job Liscensed Cosmetologist, Beauty Advisor and Hair Stylist
Industry Cosmetics
Experience
Customer Service Representative   May 2015 - Present
Macy's  March 2015 - May 2015
Macy's  November 2013 - January 2014
Toys R Us  September 2010 - January 2011
Self Employed  September 2007 - June 2010
City of New York Parks & Recreation  June 2007 - September 2007
Duane Reade  September 2003 - January 2004
The Aids Center of Queens County   January 2001 - June 2003
Youth Employment Program-York College   June 2000 - September 2000

Skills
Fashion Design, Social Media Marketing, Retail Sales, Advertising, Social Media, Online Advertising, Microsoft Office, Graphic Design, Graphics Software, Social Skills, Apparel, Small Business, Internet, Mac, Office Administration, Video Editing, YouTube, Youth Work

Education
Regency Beauty Institute-Gaithersburg   2014 — 2015
1500 Hour Cosmetology Certificate, Cosmetology/Cosmetologist, General

Katharine Gibbs School   2003 — 2005
Associates of Applied Sciences, Fashion Design & Merchandising

Charmain Randolph Charmain Randolph Decatur, Georgia Details
Charmain Randolph's Customer Service Representative Experience October 2009 - December 2010
Job call center agent at Emory Healthcare
Industry Hospital & Health Care
Experience
Emory Healthcare  October 2011 - Present
Perimeter Medical Associate   June 2011 - July 2011
Customer Service Representative   October 2009 - December 2010

Skills
Medical Terminology, Medical Billing, Medical Records, Medical Coding, HIPAA, Data Entry, Telephone Skills, Customer Service, CPT, Call Centers, Microsoft Office, Microsoft Word, Cpr Certified, Filing, Fax, Appointment Scheduling, Customer Satisfaction, Phone Etiquette, Teamwork, Clerical Skills, Microsoft Office 2007, BLS, Time Management, PowerPoint, Patient Safety, Outlook

Education
Laurus Technical Institute   2010 — 2011
Diploma, Medical Office Management/Administration

Alabama Agricultural and Mechanical University   2001 — 2005

Jenna M. Winn Jenna M. Winn Reading, Massachusetts Details
Jenna M. Winn's Customer Service Representative Experience March 2010 - August 2012
Job Student at Providence College
Industry Financial Services
Experience
Intern at State Street Global Advisors   June 2014 - Present
Child Care  January 2008 - January 2014
Customer Service Representative   March 2010 - August 2012

Skills
People Skills, Organization, Due Diligence, Social Media..., Keyboard Skills, Microsoft Technologies, Computers, Social Skills, Mobile Technology, Customer Insight, Experience Working with..., Bloomberg Terminal, Management, Finance, Bloomberg, Time Management, Training, Customer Service, Public Speaking, Microsoft Excel, Social Media, PowerPoint, Leadership

Education
Providence College   2012 — 2016
Finance, Economics

Reading Memorial High School

Tammy Brevik Tammy Brevik Greater Minneapolis-St. Paul Area Details
Tammy Brevik's Customer Service Representative Experience 1993 - 1995
Job Business Analyst at UnitedHealth Group
Industry Financial Services
Experience
UnitedHealth Group  February 2011 - Present
Lender Processing Services, Inc. (LPS)   December 2007 - February 2011
GMAC ResCap  2003 - February 2010
GMAC-RFC  2002 - 2003
GMAC-RFC  2000 - 2002
Norwest Mortgage  1996 - 1998
Customer Service Representative   1993 - 1995

Education
Minnesota State University, Moorhead

Stacey (Mathews) Tambason Stacey (Mathews) Tambason Greater Philadelphia Area Details
Stacey (Mathews) Tambason's Customer Service Representative Experience September 2011 - Present
Job Project Management at Merck
Industry Pharmaceuticals
Experience
Merck  2012 - Present
Customer Service Representative   September 2011 - Present
North Penn Nursing Mothers   May 2011 - Present
NA  May 2010 - Present
Pfizer  2009 - 2010
Pfizer  2004 - 2010
Wyeth  2004 - 2010
Indian Valley YMCA  2008 - 2008
Pfizer  2008 - 2008
Pfizer  2004 - 2005

Skills
HPLC, Mass Spectrometry, GLP, Assay Development, Analytical Chemistry, Bioanalysis, Validation, LC-MS, Chemistry, Management, Laboratory

Education
Arcadia University
Masters of Science, Health Education

Ursinus College
Bachelor of Science, Chemistry

Heather Kessler Heather Kessler Belleville, Illinois Details
Heather Kessler's Customer Service Representative Experience November 2005 - February 2008
Job Records & Detective Secretary at City of Belleville
Industry Law Enforcement
Experience
City of Belleville  July 2008 - Present
City of Belleville  February 2008 - July 2008
Customer Service Representative   November 2005 - February 2008
Customer Service Representative   2005 - August 2006
Southwestern Illinois College  January 2001 - May 2004

Skills
Clerical Skills, Outlook, Data Entry, Testing, Office Administration, Telephone Skills, Administrative..., Wordperfect, Critical Thinking, Fax, Time Management, Microsoft Office 2007, Supervisory Skills, Customer Service, OneNote

Education
Lindenwood University   2013 — 2014
Master of Science (MS), Criminal Justice/Law Enforcement Administration

Lindenwood University   2010 — 2012
BS, Criminal Justice

Southwestern Illinois College   2002 — 2005
AAS, Paralegal

Dai Lu Dai Lu San Francisco Bay Area Details
Dai Lu's Customer Service Representative Experience January 2012 - March 2012
Job Administrative Assistant at TheBestNotary.net
Industry Consumer Services
Experience
TheBestNotary.net   December 2012 - Present
Customer Service Representative   January 2012 - March 2012
The Healthcare Careers Program   January 2010 - June 2010

Education
California State University East Bay   2008 — 2011
Bachelor's Degree, Bachelor of Science in Industrial/Organizational Psychology and Minor in Business Administration, 3.3 GPA

California State University-East Bay   2008 — 2011

Jermaine Thomas Jermaine Thomas Greater New York City Area Details
Jermaine Thomas's Customer Service Representative Experience June 2012 - Present
Job Customer Service Representive at Select Express and Logistics
Industry Consumer Services
Experience
Customer Service Representative   June 2012 - Present
Law Office of Cawley and Bergmann   June 2010 - December 2010
Bank of America  October 2006 - September 2009

Education
New Jersey City University
Bachelors, Science

Beth Altavilla Beth Altavilla San Ramon, California Details
Beth Altavilla's Customer Service Representative Experience November 2012 - December 2012
Job Calleo and Social Media Specialist at Nestlé Nespresso S.A.
Industry Marketing and Advertising
Experience
Nestlé Nespresso S.A.   May 2012 - Present
Customer Service Representative   November 2012 - December 2012
Michaels Stores, Inc.   July 2011 - May 2012
National Council on Crime and Delinquency  February 2012 - April 2012
The Home Depot  September 2007 - August 2009
Macy's  May 2007 - August 2007

Skills
Microsoft Office, Social Media, Microsoft Excel, Research, Public Speaking, Microsoft Word, Management, Teaching

Education
University of California, Berkeley   2009 — 2011
Bachelor of Arts, Music

Allan Hancock College   2007 — 2009
Associate of Arts, Transfer Studies

Vanessa Iaiennaro Vanessa Iaiennaro Greater New York City Area Details
Vanessa Iaiennaro's Customer Service Representative Experience January 2009 - December 2009
Job Claims Adjuster at Mercury Insurance Group
Industry Insurance
Experience
Mercury Insurance Group  February 2010 - Present
Customer Service Representative   January 2009 - December 2009
WOGL Radio Station   January 2008 - May 2008

Skills
Property Damage, Claim, Property & Casualty..., Casualty, Liability, Insurance, Claim Investigation, General Insurance, Claims Handling

Education
Temple University   2004 — 2008
BTMM, Media

Temple University   2004 — 2008
Broadcasting Telecommunications and Mass Media

Janell Hultin Janell Hultin United States Details
Janell Hultin's Customer Service Representative Experience 1991 - 1992
Job
Industry
Experience
Minneapolis Jewish Federation  2003 - 2011
Minneapolis Jewish Federation  2001 - 2003
Minneapolis Jewish Federation  2000 - 2001
The CIT Group/Commercial Services   1991 - 1994
Customer Service Representative   1991 - 1992
Woodland Junior High School   September 1989 - November 1989
St. Mary's Medical Center   1988 - 1989
The College of St. Scholastica  1986 - 1988
The College of St. Scholastica  1985 - 1985
KDAL-TV/Radio   1971 - 1972

Skills
Leadership, Nonprofits, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word

Education
The College of St. Scholastica   1985 — 1989
Bachelor of Arts (BA), Social Sciences

yiraldi blandino yiraldi blandino United States Details
yiraldi blandino's Customer Service Representative Experience October 2009 - January 2011
Job
Industry
Experience
RadioShack  October 2012 - March 2013
RadioShack, USA   October 2012 - March 2013
customer service representative   October 2009 - January 2011
STi Prepaid  September 2005 - April 2009
Renaissance Jaragua Hotel & Casino   October 2000 - July 2004
SUPLECA CXA. Dominican Republic   April 1999 - May 2000

Education
CENAPEC   1994 — 1996
High School

Universidad Autónoma de Santo Domingo
Civil Engineering

Universidad Evangelica Nacional

johnny harris johnny harris Baltimore, Maryland Details
johnny harris's Customer Service Representative Experience September 2005 - April 2006
Job Office Manager at Maryland State Police
Industry Law Enforcement
Experience
Maryland State Police  November 2010 - Present
Maryland Public Service Commission  April 2006 - August 2009
Customer Service Representative   September 2005 - April 2006

Skills
Microsoft Excel, Databases, Background Checks, Public Speaking, Evidence, Customer Service

Education
University of Baltimore   2007 — 2012
Bachelor of Arts (B.A.), General Studies

Anne Arundel Community College   2004 — 2009
A.A.S., Hotel, Motel, and Restaurant Management, Culinary Arts

Adelitza Allen Adelitza Allen Buford, Georgia Details
Adelitza Allen's Customer Service Representative Experience June 1996 - October 1998
Job Quality Analyst, Global Export, Thermo Fisher Scientific
Industry International Trade and Development
Experience
Thermo Fisher Scientific  July 2014 - Present
Thermo Fisher Scientific  June 1996 - Present
Thermo Fisher Scientific  September 2001 - October 2009
Team Leader  October 1998 - September 2001
Customer Service Representative   June 1996 - October 1998
ATLANTA ATTACHMENT COMPANY  January 1994 - April 1996
Atlanta Attachment Company  January 1992 - January 1994

Skills
US Export Compliance, DGD Transportation..., Fully bilingual English..., Letters of Credit, Solid computer skills, Problem Solving, Analytical Skills, Leadership, Logistics, Training

Education
Mercer University   1986 — 1990
Bachelor of Arts, Psychology

Jordan Joslyn Jordan Joslyn Grand Rapids, Michigan Details
Jordan Joslyn's Customer Service Representative Experience May 2014 - August 2015
Job Customer Service Representative at Proos Manufacturing, Inc. / Proos Fabrication, Inc.
Industry Financial Services
Experience
Customer Service Representative   May 2014 - August 2015
Advantage Sales & Marketing  July 2012 - May 2014
Fifth Third Bank  April 2011 - July 2012
TEM Concepts   September 2009 - May 2010
Charter Communications  March 2009 - August 2009
Circuit City  October 2004 - March 2009

Skills
Customer Service, Sales, Windows, Microsoft Word, Microsoft Excel, Retail, Banking, Call Center, Supply Chain, Customer Experience, Customer Retention, Data Entry, Inventory Management, Outlook, Retail Sales, Time Management, Teamwork

Education
Lansing Community College   2004 — 2007

Lynn Hovatter Lynn Hovatter Richardson, Texas Details
Lynn Hovatter's Customer Service Representative Experience Certified Personal Trainer24 Hour FitnessJanuary 2013 - January 2014
Job Primary/Secondary Education Professional
Industry Primary/Secondary Education
Experience
Customer Service Representative   Certified Personal Trainer24 Hour FitnessJanuary 2013 - January 2014
Richardson Independent School District  2007 - 2011
University of Texas at Dallas  March 2002 - May 2007

Skills
Great communications..., Teamwork, Great Customer Service..., Professional Demeanor, NASM Certified Personal..., Instructs others..., Accounts Payable, Accounting Applications, Computer Proficiency, Highly detail oriented, Invoicing, Nonprofits, Spreadsheets

Education
Lynchburg College

Lucien Gordon Lucien Gordon Newark, New Jersey Details
Lucien Gordon's Customer Service Representative Experience 2011 - Present
Job Package/Freight Delivery Professional
Industry Package/Freight Delivery
Experience
customer service representative   2011 - Present
d&w bodega   September 2013 - November 2013

Skills
Customer Service

Education
Essex County College   2013 — 2015
Associate's Degree, Biology/Biological Sciences, General, N/A

newark central high school   2009 — 2013
High School, Basic Skills and Developmental/Remedial Education, 2.5

Laura Stansberry, CPC Laura Stansberry, CPC Mesa, Arizona Details
Laura Stansberry, CPC's Customer Service Representative Experience November 2009 - February 2011
Job Practice Manager at Scottsdale Medical Center
Industry Hospital & Health Care
Experience
Scottsdale Medical Center   September 2014 - Present
Arizona Pain Specialists  February 2011 - September 2014
Customer Service Representative   November 2009 - February 2011
TRW  July 2001 - September 2008

Skills
Process Improvement, Financial Reporting, Medical Terminology, Access, Accounting, Account Reconciliation, Visio, Microsoft Office, Microsoft Excel, Records Management, Budget Monitoring

Education
Carrington College-Mesa   2009 — 2010
Medical Billing and Coding, Certificate of IEP Completion Program

University of Phoenix   1997 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Taylor Patti Taylor Patti Vincentown, New Jersey Details
Taylor Patti's Customer Service Representative Experience September 2014 - Present
Job Customer Service Representative Administrative Assistant
Industry Education Management
Experience
Customer Service Representative   September 2014 - Present
Columbia Bank New Jersey  June 2013 - August 2014
Solid Rock Baptist Church   September 2008 - June 2014
PNC  January 2005 - August 2008
Marshalls Distribution Ctr  September 2004 - December 2004

Skills
Microsoft Office, Public Speaking, Customer Service, Social Media, Event Planning, PowerPoint, Microsoft Excel, Microsoft Word, Research, Management

Education
Stockton University   2006 — 2008
Bachelor’s Degree, Communication and Media Studies

Rowan College at Burlington County   2004 — 2006
Associate’s Degree, Liberal Arts

Nadine Brissett-Williams, Nadine Brissett-Williams, Greater New York City Area Details
Nadine Brissett-Williams,'s Customer Service Representative Experience January 2006 - January 2010
Job RN, BSN
Industry Hospital & Health Care
Experience
Memorial Sloan Kettering Cancer Center  July 2014 - Present
Winthrop-University Hospital  December 2011 - July 2014
Customer Service Representative   January 2006 - January 2010
Liberty Mutual Insurance  January 2003 - October 2005

Skills
Patient Safety, Patient Education, Patient Advocacy, EKG, Telemetry..., Nursing, BLS, Critical Care, Medical/Surgical, Inpatient, Hospitals, ICU, Telemetry, Nursing Education, Medication...

Education
The College of New Rochelle   2010 — 2013
BSN, Registered Nursing/Registered Nurse

City University of New York City College   2003 — 2005
Bachelor of Science (BS), Business Administration

Coretta Logan Coretta Logan Columbia, Maryland Details
Coretta Logan's Customer Service Representative Experience November 2005 - September 2006
Job Educational Instructor
Industry Education Management
Experience
White Oak School  October 2012 - November 2012
WorkSmart Merchandising  June 2012 - July 2012
White Oak School  2012 - 2012
White Oak School  September 2011 - November 2011
White Oak School  March 2011 - May 2011
Essel Propack-   November 2006 - December 2006
Customer Service Representative   November 2005 - September 2006
Immediate Care, Inc   June 2005 - August 2005
DimOnOff inc   August 2001 - March 2004

Skills
Educational Leadership, Teaching, Lesson Planning, Curriculum Development, Curriculum Design

Education
Liberty University
Bachelor of Science, Education

National College of Business & Technology
Associate of Science, Medical Assisting/Administration of Business

George Washington High School
Diploma

Kristopher Rahming Kristopher Rahming Tampa, Florida Details
Kristopher Rahming's Customer Service Representative Experience January 2005 - June 2006
Job Utility at University of South Florida
Industry Mental Health Care
Experience
University of South Florida  August 2014 - Present
Heavenly Jayes Catering   2009 - April 2014
Toufayan Bakery   January 2011 - December 2012
A-1 Temps   2010 - 2011
MLK Boys and Girls Club   February 2006 - September 2009
Customer Service Representative   January 2005 - June 2006
Walmart  October 2004 - March 2006
Carmike Cinemas  September 2001 - October 2004

Skills
Leadership, Mentoring, Healthcare, Medical Terminology, Teamwork, Microsoft Word, Microsoft Office, PowerPoint, Event Planning, Customer Service

Education
University of South Florida   2013 — 2015
Bachelor of Science (B.S.), Adult and Community Services, Applied Behavioral Analysis

Hillsborough Community College   2010 — 2013
Associates in Arts, Liberal Arts

Plant City High School   1998 — 2001
High School Diploma, High School Diploma

SIDDHARTH BHAYANI SIDDHARTH BHAYANI Los Angeles, California Details
SIDDHARTH BHAYANI's Customer Service Representative Experience October 2014 - Present
Job Computer Science, Graduate Student at University of Southern California.
Industry Computer Software
Experience
Customer Service Representative   October 2014 - Present
Amazon  June 2015 - August 2015

Skills
SQL, Java, C++, HTML, Computer Science, Databases, Data Analysis, Football, Microsoft Excel, C, Web Development

Education
University of Southern California   2014 — 2016
Master's Degree, Computer Science

D. J. Sanghvi College of Engineering, Mumbai   2011 — 2014
Bachelor's of Engineering, Information Technology

Thakur Polytechnic   2008 — 2011
Diploma, Information Technology

Colby Campbell Colby Campbell Houston, Texas Details
Colby Campbell's Customer Service Representative Experience October 2007 - January 2008
Job Retail Professional
Industry Retail
Experience
Movie Exchange   March 2011 - March 2015
Blanks Photography   July 2009 - May 2011
Best Buy  March 2008 - July 2009
Customer Service Representative   October 2007 - January 2008
Tootn Totum Car Care Center   June 2007 - October 2007
Regal Cinemas Corporation  July 2002 - June 2007

Education
Amarillo College
Business Management

Palo Duro High School   2001 — 2004
High School, General Studies

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