Customer Value Partners
Industry: IT service management company
DescriptionFounded: 2002 Subsidiary: Black Turtle Media Inc.
Customer Value Partners List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Customer Value Partners. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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90 Customer Value Partners employees in database. Find out everything there's to know about Customer Value Partners employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Customer Value Partners Employees
Evergreen ITS October 2014 - Present
Miss United States Organization 2014 - Present
National Organization for Vietnamese American Leadership (NOVAL-DC) 2013 - Present
LS3 Technologies, Inc. September 2013 - September 2014
Evergreen Information Technology Services September 2012 - September 2013
Customer Value Partners June 2011 - September 2012
Skills
Event Planning, IT Security Policies, Data Analysis, Program Management, Qualitative Research, Project Management, Management, Editing, Management Consulting, Policy, Statistics, Training, Customer Service, Leadership, Public Speaking, CRM, Analysis, Social Media, Marketing, Analytics, Information Security, Government, Proposal Writing, Business Process..., Data, Nonprofits
Education
George Mason University 2006 — 2010
B.S., Psychology
Customer Value Partners September 2013 - Present
National Government Services October 2008 - September 2013
Frederick's Pastries July 2005 - August 2008
Skills
Medicare, Call Centers, Health Insurance, HIPAA, Analysis, Software Documentation, Program Management, Process Improvement, Business Analysis, Customer Service
Education
Johnson and Wales University 2003 — 2005
Associate of Science (AS), Baking and Pastry Arts/Baker/Pastry Chef
Events by Design January 2015 - Present
UFC GYM February 2013 - Present
(TargusInfo) NIS A NeuStar Company, Inc. July 2009 - January 2013
BearingPoint September 2007 - July 2009
Customer Value Partners November 2006 - December 2007
Toll Brothers November 2005 - November 2006
Toll Brothers January 2005 - November 2005
Skills
Sarbanes-Oxley Act, Process Improvement, Business Analysis, PeopleSoft, Financial Analysis, Account Reconciliation, General Ledger, Accounting, Auditing, Forecasting, Analysis, Accounts Receivable, Accounts Payable, Data Analysis, Sales, Microsoft Office, Management, Invoicing, Microsoft Excel, Variance Analysis, Leadership, Access, Finance, Spreadsheets, Analytics, Internal Controls, Budgets, Financial Statements, Revenue Recognition, Software Documentation, Financial Reporting, US GAAP, Time Management
Education
Radford University 1997 — 2002
Bachelor of Science (BS), Information Systems, General
Oakton High School
HighPoint Global, LLC May 2013 - Present
Customer Value Partners October 2006 - May 2013
Trailblazer Health, LLC June 2000 - August 2005
Skills
Process Improvement, CRM, Analysis, Project Management, Management, Business Process, Call Centers, Analytics, Budgets, ERP, Customer Service, User Acceptance Testing, Business Analysis, Business Process..., Management Consulting, Quality Assurance, Change Management, Training, Vendor Management, Program Management
Education
Morgan State University 1983 — 1988
B.S. Degree, Business Administration and Management, General, 3.1 GPA
Customer Value Partners March 2012 - Present
Atlas Guides LLC April 2008 - December 2011
LIZ CLAIBORNE FOOTWEAR February 1997 - May 1998
CHAMPION FOOTWEAR September 1995 - December 1997
NIKE 1994 - 1995
NIKE 1992 - 1993
Skills
Data Analysis, production liaison, process improvements, Strategic Planning, CRM, Blogging, Salesforce.com, Process Improvement, Customer Service, Business Process, Sales Operations, Sales, Marketing Strategy, Microsoft Excel, Strategy, Management Consulting, Research, Public Speaking, Business Analysis, PowerPoint
Education
University of Oregon 1987 — 1991
BS Business Administration, Marketing / Management
FEMA December 2011 - Present
FEMA October 2012 - December 2012
HUD September 2009 - December 2011
HeiTech Services, Inc. October 2008 - September 2009
Success Behavior Institute 2008 - 2009
HeiTech Services, Inc. 2008 - 2009
Customer Value Partners 2006 - 2008
Skills
Program Management, Policy, Government, Project Management, Process Improvement, Business Analysis, Strategic Planning, Budgets, Requirements Analysis, Organizational..., Research, Change Management, PMP, Management Consulting, Enterprise Architecture, Training Design, Career Development..., Proposal Writing, Team Leadership, Contract Management, Business Process..., Quality Assurance, Leadership, Project Planning, Risk Management, Management, Training, Instructional Design
Education
Bowie State University 2007 — 2009
Masters of Arts, Human Resource Development
Bowie State University 2000 — 2004
Bachelor of Science, Business Administration
Customer Value Partners September 2014 - Present
Wilson Rental Properties, LLC October 2003 - Present
United States Department of Defense July 2010 - September 2012
Skills
Active Directory, Security+, CompTIA, Security, A+ Certified, Networking, Network Administration, Windows Server, VPN, Network Security, Software Installation, System Administration, CompTIA Security+
Education
Tidewater Community College 2009 — 2013
Tidewater Community College
Morgan Stanley November 2012 - November 2014
Customer Value Partners May 2011 - November 2012
Skills
Equities, Investments, Mutual Funds, Retirement Planning, Financial Analysis, Portfolio Management, Banking, Strategic Financial..., Business Analysis, Customer Service, Microsoft Office, Analysis, Data Analysis, Business Process..., Leadership, Event Planning, Microsoft Excel, Management, Public Speaking, Process Improvement
Education
Towson University 2005 — 2007
Frostburg State University 2003 — 2005
Customer Value Partners September 2015 - Present
Lockheed Martin November 2011 - August 2015
Lockheed Martin June 2010 - November 2011
Lockheed Martin January 2009 - June 2010
Lockheed Martin January 2007 - January 2009
Lockheed Martin January 2005 - January 2007
Lockheed Martin January 2004 - January 2005
Lockheed Martin January 2002 - January 2004
Lockheed Martin May 2000 - January 2002
Skills
Earned Value Management, Process Improvement, Six Sigma, Program Management, Lean Manufacturing, Project Planning, Aerospace, Engineering Management, MS Project, Project Management, IT Management, Master Scheduling, Lean Software..., Financial Analysis, DoD, Public Trust, Process Engineering, Agile Methodologies, Agile Project Management
Education
The Johns Hopkins University 2009 — 2011
Master's Degree, Technical Management
University of Pennsylvania - The Wharton School 2003 — 2005
Certificate, Business Administration and Management, General
The College of New Jersey 1996 — 2000
Bachelor of Science (B.S.), Mechanical Engineering
Mind Power Health February 2012 - Present
Customer Value Partners December 2012 - May 2013
Global Payments Inc. April 2006 - July 2011
Global Payments Inc. February 2005 - March 2006
Skills
Training and Development, Program Evaluation, Data Analysis, Quality Auditing, Customer Service, Process Improvement, Staff Development, Leadership
Education
Strayer University-Maryland 2008 — 2011
Business Administration and Management, Human Resources
UMC October 2010 - Present
Customer Value Partners April 2008 - September 2010
Blue Cross & Blue Shield of Mississippi March 2005 - March 2008
Skills
Hospitals, EHR, Healthcare Management, Healthcare, Healthcare Information..., EMR, Clinical Research, HIPAA, Cpr Certified, Managed Care, Customer Service, Medical Terminology, Cardiology, Microsoft Office, Epic Systems, Process Improvement, Revenue Cycle, Healthcare Consulting, Healthcare Industry, Strategic Planning
Education
Belhaven University 1999 — 2001
Master's degree, Business Administration and Management, General
The University of Southern Mississippi 1990 — 1995
Bachelor's degree
Signature Consulting Group June 2014 - Present
Miller's Minuteman Press September 2013 - June 2014
Customer Value Partners June 2012 - June 2013
Lucky Brand Jeans October 2008 - May 2012
Fossil March 2008 - October 2008
The Body Shop March 2006 - March 2008
Skills
Quality Assurance, Customer Service, Strategic Planning, Time Management, Data Analysis, Editing, Customer Satisfaction, Microsoft Office, Business Analysis, Customer Experience, Critical Thinking, Call Centers, Process Improvement, Performance Improvement, Quality Auditing, Call Monitoring, HIPAA, Medicare, Management, Writing, Microsoft Excel, Microsoft Word, Microsoft Project, Visio, PowerPoint, Training, Project Management
Education
Towson University 2008 — 2010
Bachelor of Science (B.S.), English Literature
University of Limerick 2009 — 2009
Study Abroad Semester
The Community College of Baltimore County 2005 — 2007
Associate of Arts (AA), General Studies
Mercy High School 2001 — 2005
DentaQuest February 2014 - Present
Customer Value Partners July 2006 - February 2014
Streamline Solutions September 2004 - June 2006
Oxford HealthCare / United HealthCare March 2003 - September 2004
Putnam Investments July 1997 - March 2003
CiMatrix October 1996 - July 1997
WR Grace August 1991 - October 1996
General Electric Aircraft Engines November 1990 - August 1991
General Dynamics January 1985 - June 1990
Skills
MS Office Suite, Articulate, Google Apps, Federal Government Top..., Business Strategy, Microsoft Office, Program Management, Government, Leadership, Business Development, Project Planning, Management, Business Process..., Project Management, Training, Strategic Planning, Product Development, Organizational..., Business Analysis, Cross-functional Team..., Executive Management, Analysis, Consulting, Product Management, CRM, Business Planning, Professional Services, Vendor Management, Strategy, Start-ups, Integration, Governance, Risk Management, Quality Assurance, Proposal Writing, Management Consulting, IT Strategy, Contract Management, Account Management, Business Transformation, Team Management, Business Intelligence, Sales, Change Management, Human Resources, Process Improvement, Team Building, Outsourcing, PMP, Business Process
Education
Eastern Nazarene College 2013 — 2015
Master of Science Management, Management Information Systems, General
Emmanuel College 1995 — 1997
Graduate Studies - Master of Science in Management
Eastern Nazarene College 1991 — 1994
BSBA, Business Administration and Management
Corporate Education
Various Corporate and Executive Development Programs
DSFederal February 2015 - April 2015
National Government Services/ Anthem 2013 - 2015
Customer Value Partners February 2012 - 2013
HP 2010 - 2011
Vangent, Inc. 2010 - 2010
SRA International May 2007 - 2010
SAIC 2004 - 2007
American Institutes for Research August 1999 - 2004
Department of Defense/Health Affairs March 1997 - August 1999
U.S. Army Public Health Command January 1995 - 1997
Skills
PMP, Information Technology, Integration, SDLC, HIPAA, Data Analysis, Requirements Analysis, Quality Assurance, Public Health, Business Analysis, DoD, Consulting, Security Clearance, Training, IT Strategy, Project Planning, Business Process..., Enterprise Architecture, Government Contracting, Software Documentation, Management, Analysis, Strategy, Federal Government, Professional Services, Governance, Vendor Management, Cross-functional Team..., Risk Management, Executive Management, Security, PMO
Education
Tulane University
MPH, Masters' Degree in Public Health
George Mason University 1975 — 1978
BSN, Nursing
Customer Value Partners August 2014 - Present
Sally Canatsey Fine Art Studio 1994 - Present
GMU Art History Visual Resources May 2003 - June 2014
GMU Art and Visual Technology Department (now GMU School of Art) January 1998 - April 2004
GMU Department of History and Art History September 1999 - May 2001
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Publisher, Microsoft Excel, Access, Outlook, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Office 2010, Office 365, Microsoft Office 2007, WordPress, Adobe Photoshop..., Corel Draw, FileMaker, QuickBooks, Mac, PC, Portraits, Illustration, Graphic Design, Logo Design, Social Media, Photo Restoration, Advertising, Office Management, Image Manipulation, Marketing Communications, Public Speaking, Tour Management, Procedure Development, Public Relations, Data Entry, Staff Supervision, Employee Training, Research, Digital Libraries, Nonprofits, Cataloging, Digital Image..., Metadata Management
Education
George Mason University
Bachelor of Fine Arts (BFA), Painting
Corcoran School of Art
Graphic Design, Extended Studies
Pennsylvania Academy of Fine Arts
Certificate Program
Customer Value Partners April 2015 - Present
HP Enterprise Services April 2012 - March 2015
HP Enterprise Services July 2010 - March 2015
HP Enterprise Services November 2009 - July 2010
HP Enterprise Services September 2009 - November 2009
Skills
SQL, Erwin, Oracle SQL, Microsoft Office, StarTeam, SQL Developer, SQL*Plus, SDLC, Software Documentation, Oracle, Testing, Test Planning, Databases, Management, Manual Testing
Education
Elon University 2003 — 2007
B.S., Psychology
Behavioral Healthcare Inc. (BHI) September 2015 - Present
ValueOptions November 2011 - September 2015
Prime Care Physicians June 2010 - October 2010
Customer Value Partners June 2008 - November 2008
Skills
Data Analysis, SAS, Project Management, Research, Regression Analysis, ANOVA, SQL, Microsoft Office, HTML, SPSS, CSS, Financial Analysis, Financial Accounting, Crystal Reports, SQL Server Management...
Education
University of Colorado Denver 2015 — 2019
Master of Business Administration (M.B.A.), Finance
The George Washington University 2004 — 2008
B.S., Systems Engineering
Nail Charm September 1995 - Present
Customer Value Partners 2008 - 2011
Gwinnett Technical College 2009 - 2010
Skills
Windows 7, A+ Certified, Active Directory, CompTIA, Remote Desktop, Computer Security, XP, Security, Networking, Network Administration, Windows Server, Computer Hardware
Education
Gwinnett Technical College 2008 — 2011
A.S., Networking Specialist
Naval School of Health and Sciences, San Diego, CA 1989 — 1990
Pharmacy Technician, Medicine
University of Colorado at Denver 1984 — 1986
None, Computer Science
Customer Value Partners May 2005 - Present
Huntington Learning Center March 2006 - May 2012
SPARKS Personnel Services 2003 - 2005
Diversity Training Group 2002 - 2003
Womens Studies Research & Resource Center, George Mason University 2001 - 2003
Skills
Talent Acquisition, Recruiting, Sourcing, Human Resources, Talent Management, Leadership, Training, College Recruiting, CRM, Technical Recruiting, Applicant Tracking..., Temporary Placement, Screening, Strategy, Employee Engagement, Onboarding, Resume Writing, Temporary Staffing, Internet Recruiting, Performance Management, Interviews, Employee Benefits, Permanent Placement, Management Consulting, Consulting, Staffing Services, Organizational..., Contract Recruitment, Employee Training, Customer Retention, Employee Relations, Benefits Negotiation, Screening Resumes, Hiring, Executive Search, Vendor Management, Employer Branding, Job Fairs, Strategic Sourcing, Career Development, Management, Coaching, Career Counseling
Education
George Mason University
B.A., Communication / Spanish Language & Literature
Great Valley High School
Customer Value Partners June 2015 - Present
The Aerospace Corporation February 2014 - June 2015
The Aerospace Corporation May 2011 - January 2014
The Boeing Company July 2009 - May 2011
The Boeing Company April 2009 - May 2010
The Boeing Company November 2007 - March 2009
The Boeing Company January 2005 - November 2007
NGIT - TASC April 1998 - January 2005
TASC October 1997 - April 1998
TRW-DSBU (now Northrop Grumman Mission Systems) October 1996 - October 1997
Skills
Project Management (PM), Engineering Management, Systems Engineering, Planning, Risk, Earned Value Management, Metrics, Integration, Test Management, Business Acumen, Systems Thinking, Managing Project Budgets, Technology Integration, Proposal Leadership, Proposal Generation, Lean, Agile Project Management, Business Relationship..., Project Management, ScrumMaster, PMP, Project Planning, Testing, Scrum, Cross-functional Team..., DoD, Proposal Writing, Lean Manufacturing, Space Systems, Defense, DoDAF, System Architecture, Security Clearance, Program Management, Requirements Management, Requirements Analysis, Aerospace, System Design, Software Engineering, Military, Agile Methodologies, Configuration Management, Engineering, CMMI, Satellite, Radar, Government Contracting, Information Assurance, Electronic Warfare, Spacecraft
Education
City University of Seattle 2002 — 2007
MBA, Project Management
Stephen F. Austin State University 1981 — 1983
BAAS, Electronic Technology
Customer Value Partners January 2015 - Present
CGI October 2013 - Present
CGI October 2012 - October 2013
OST, Inc. March 2007 - October 2012
Skills
CMMI Level 5, ISO 9001:2008, ANSI 748, SharePoint, Agile Methodologies, MS Project, SDLC, Requirements Analysis, Program Management, Quality Assurance, Management, Business Analysis, CMMI, Software Project..., Process Improvement, Analysis, Microsoft Project, Requirements Gathering, Software Documentation, Visio
Education
The George Washington University 2004 — 2006
Master of Project Management
Universidad Privada del Valle 1998 — 2002
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
National Labor Relations Board July 2014 - Present
Bureau of Engraving and Printing January 2012 - July 2014
Self-Employed March 2009 - January 2012
Untangle, Inc. October 2006 - February 2009
Advanced Data Exchange November 2005 - October 2006
Customer Value Partners February 2004 - October 2005
eTelecare Global Solutions March 2001 - January 2004
eToys April 1999 - March 2001
Convergys March 1998 - April 1999
Toshiba America Information Systems May 1997 - February 1998
Skills
SaaS, Cloud Computing, Security, Data Center, Network Security, Vendor Management, ITIL, Active Directory, Troubleshooting, Management, Information Security..., Leadership, Professional Services, Team Building, Disaster Recovery, Computer Security, Call Centers, System Administration, Analysis, Integration, Training
Education
Boston University 2009 — 2011
MS, Computer Information Systems
Texas A&M University
BS, Psychology
Interim Home Health Colorado Springs CO November 2011 - Present
Customer Value Partners 2005 - 2011
Pikes Peak Care Center 1994 - 2008
Skills
Co Leader of Suicide..., Co Leader of children's..., Public Speaker to..., Military Care Team..., Leadership, Psychotherapy, Training, Public Speaking, Healthcare, Group Therapy, Non-profits, Suicide, Suicide Prevention, Therapists, Children, Mental Health Counseling, Mental Health, Case Managment, Anger Management, Nonprofits, Program Management, Community Outreach, Workshop Facilitation, Family Therapy, Clinical Psychology, Interventions, Motivational..., Case Management
Education
University of Phoenix 2005 — 2009
Master's degree, Marriage and Family Therapy/Counseling
Pikes Peak Community College 1995 — 1997
General studies for a transfer program. Also received my EMT.
Customer Value Partners 2014 - Present
The Judge Group 2013 - 2014
Christina Dzingala Solutions Strategist 2009 - 2013
United Nations Association of the National Capitol Area 2011 - 2012
DC Net Impact (DCNI) Professional Chapter 2010 - 2012
American Red Cross National Headquarters 2003 - 2009
Rock Creek Bodywork & Wellness 2000 - 2004
Advanced Technology Systems Corporation 1999 - 2003
Civil Engineering Research Foundation 1998 - 1998
Association of State and Territorial Solid Waste Management Officials 1996 - 1998
Skills
Change Management, Strategic Communications, Sustainability, Business Management, Analysis, Research, New Business Development, Marketing Strategy, Social Media, Team Leadership, Organizational Change, Business Process..., Evaluation, Learning Management, Talent Development, Communications Planning, Community Outreach, Resource Efficiency, Resource Management, Stakeholder Engagement, Client Relationship..., Community Development, Program Development, Program Evaluation, Sustainability Strategy, Strategic Planning, capacity building, operations, General Business..., Sustainable Development, Sustainable Tourism, Public Relations, Environmental Management, Green Technology, Technology..., mobile technology, Management Consulting, Project Delivery, Budgeting, Wellness Industry, Instructional Design, Content Management, Results Oriented, Creative Problem Solving, Vision Development, Strategic Planning..., Transformation, Green Building, Economic Development, Highly Adaptable
Education
The George Washington University - School of Business 2008 — 2011
Master Tourism Administration, Sustainable Destination Management
The George Washington University 2002 — 2003
Continuing Education Courses, New Media and Instructional Design
American University - School of Communication 1995 — 1997
Master of Arts, Public Communication
Syracuse University - Maxwell School of Citizenship and Public Affairs 1988 — 1992
Bachelor of Arts, Environmental Policy
Community Health Accreditation Program June 2013 - Present
George Mason University January 2012 - December 2013
Customer Value Partners May 2012 - May 2013
Fairfax-Falls Church Community Service Board December 2011 - May 2012
George Mason University August 2010 - May 2012
George Mason University June 2010 - May 2012
Fair Oaks Hospital August 2009 - July 2010
AARP Services January 2010 - June 2010
Best Buy August 2007 - February 2010
Circuit City February 2003 - August 2007
Skills
Data Analysis, Databases, Data Mining, Database Management, Data Warehousing, Database Design, Research, Qualitative Research, Clinical Research, Analysis, Business Analysis, Analytics, Systems Analysis, Operations, Operations Management, Sales Operations, Product Management, Sales Management, Healthcare IT, Healthcare Management, Healthcare, Security, Network Security, Security Clearance, Security Management, Computer Security, Information Security..., Information Security, FIPS, NIST 800-53, NIST, Dashboard, KPI Dashboards, KPI Reports, Performance Dashboards, Dashboard Builder, Visual Basic, HTML, SQL, Healthcare Information..., Database Admin, Information Technology, Technical Writing, Policy, Java, Management
Education
George Mason University 2015 — 2020
Doctor of Philosophy (Ph.D.), Knowledge Discovery and Health Informatics, 4.0
George Mason University 2010 — 2012
M.S, Health Systems Management, Health Information Systems, 4.0
George Mason University 2004 — 2010
B.S. Health Science, Health Systems Management
Gartner May 2015 - Present
Management Consultant - Strategic Planning December 2012 - January 2015
NewsCertified Exchange, Inc November 2007 - June 2012
Customer Value Partners January 2006 - November 2007
Business Strategy Partners July 2002 - January 2006
WorldCrest Group May 2000 - July 2002
Deloitte Consulting 1997 - 2000
U.S. Coast Guard 1989 - 1996
Skills
Management Consulting, Start-ups, Strategic Planning, Business Strategy, Social Media, New Business Development, Fundraising, Business Planning, Cross-functional Team..., Entrepreneurship, Executive Facilitation, Public Speaking, Connector of People, Strategy, Facilitators, Leadership Development, Program Management, Marketing Strategy, Process Improvement, Leadership, Social Media Marketing, Public Relations, Business Development, Performance Management, Marketing, Analysis, Management, Project Planning, Recruiting, Training, Facilitation
Education
Columbia University - Columbia Business School 1996 — 1998
MBA
US Coast Guard Academy 1985 — 1989
B.S., Government
IEM March 2014 - Present
Mississippi Development Authority December 2009 - Present
Customer Value Partners March 2009 - December 2009
Customer Value Partners January 2009 - April 2009
Reznick MS LLC May 2006 - December 2008
MCI 1996 - 2005
SkyTel/Mtel 1993 - 1996
Skills
Process Improvement, Sarbanes-Oxley Act, Strategic Planning, Business Process..., Program Management, Internal Controls, Management Consulting, Project Management, Auditing, Government, Internal Audit, Budgets, Management, GAAP, Change Management, Risk Management, Project Planning, Nonprofits, Accounting, Policy, Leadership, Contract Management, Marketing, Analysis, Business Strategy, Data Analysis, Business Process, Microsoft Word, Financial Reporting, Training, Organizational..., Financial Analysis, Team Building, Operations Management, Team Leadership, Consulting
Education
Millsaps College
BBA
Millsaps College
MBA
Customer Value Partners May 2006 - Present
Education
Capella University 2008 — 2011
PhD, Instructional Design for Online Learning
Strayer University 2001 — 2003
MS, Information Systems
Norfolk State University 1995 — 2001
BA, English/Liberal Arts
Infosys June 2015 - Present
GovLeap Consulting May 2014 - June 2015
Customer Value Partners July 2012 - May 2014
Sutherland Global Services August 2010 - July 2012
Deltek January 2010 - August 2010
US Continental Trans July 2007 - September 2009
Net System January 2002 - February 2003
Iris System International April 2001 - September 2001
Skills
Business Development, Salesforce.com, Sales Process, Business Process..., Business Intelligence, Marketing Strategy, Management, New Business Development, Customer Satisfaction, Process Improvement, Sales Operations, Competitive Analysis, Business Strategy, Key Account Development, Leadership, Negotiation, Strategic Planning, Strategic Alliances
Education
University of Massachusetts Lowell 2005 — 2007
BS
Bryant University 2007 — 2007
Jâmi'at Haikazian 2003 — 2005
BA
Atmos Energy Corporation March 2015 - Present
Exeter Finance Corp June 2014 - March 2015
VMC Consulting September 2013 - February 2014
Customer Value Partners May 2011 - June 2013
STG International, Inc. September 2010 - May 2011
Vangent, Inc. January 2010 - September 2010
Bravo Health March 2009 - December 2009
Verizon Wireless January 2006 - December 2008
Verizon Wireless January 2005 - January 2006
Verizon Wireless September 2003 - January 2005
Skills
Quality Assurance, Quality Management, Change Management, Test Planning, Root Cause Analysis, Quality System, Process Improvement, Operations Management, Program Management, Business Analysis, Business Process..., Training, Development Of Employees, Risk Analysis and..., Customer Relationship..., Contract Management, Business Networking, Leadership, Quality Control, Iso 9000, TQM, ISO, DMAIC, ISO 14001, Cross-functional Team..., Six Sigma, Management, Strategy, Business Process, Risk Management, Performance Management, Integration, Testing, Call Centers, Team Leadership, Management Consulting, Data Analysis, Quality Auditing, Project Delivery, Auditing, Human Resources, Customer Satisfaction, Budgets, Strategic Planning, Business Process Mapping, Policy, Customer Experience, Operational Excellence, Service Delivery, Process Engineering
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master's Degree, Business Intelligence and Analytics Management
DeVry University 2009 — 2013
Bachelor's Degree, Business Administration, 3.70
Parsons Corporation June 2015 - Present
Customer Value Partners November 2014 - June 2015
General Dynamics Advanced Information Systems March 2006 - November 2014
SPAWAR December 2000 - May 2006
Skills
Software Engineering, Object Oriented Design, Software Design, Software Development, Integration, Java, XML, Eclipse, Requirements Analysis, Visual Studio, C#, Web Services, Java Enterprise Edition, Distributed Systems, Requirements Management, JavaScript, Databases, Oracle, Microsoft SQL Server, Scrum, Agile Methodologies, Agile Project Management, ASP.NET, ASP.NET AJAX, AJAX, Oracle SQL Developer, Scrum Master, VB.NET, LINQ, Project Management, Systems Engineering
Education
Old Dominion University 1992 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
SRA International September 2015 - Present
SRA International October 2014 - Present
DHS, FEMA National Continuity Programs Directorate April 2014 - September 2014
Customer Value Partners July 2007 - February 2014
EJ Krause & Associates - All Hazards Consortium February 2003 - July 2007
CommCore Consulting Group June 2002 - March 2003
BioPros, Inc. December 1999 - June 2002
Skills
Emergency Management, Performance Management, Strategic Communications, Program Management, Strategic Planning, Business Continuity, Crisis Management, Training, Continuity of Operations, Contract Management, Policy, Homeland Security, Project Planning, Government, Project Management, Leadership, Security, Strategy, IT Strategy, Government Contracting, Business Process..., Business Analysis, Integration, Management, Security Clearance, PMP, PMO, CRM, Risk Assessment, Public Relations, Analysis, Start-ups, Disaster Recovery, Business Strategy, Governance, Budgets, Change Management, Policy Analysis, Management Consulting, Risk Management, Proposal Writing, Software Documentation, Nonprofits, Process Improvement, Human Resources, Disaster Response, Cross-functional Team..., DoD, Quality Assurance, Organizational...
Education
Virginia Commonwealth University 1990 — 1994
University of Richmond
General Dynamics Mission Systems December 2012 - Present
BAE Systems Information Technology February 2006 - November 2012
Customer Value Partners October 2004 - February 2006
Carrabba's Italian Grill April 2002 - February 2004
99 Restaurant & Pub April 1999 - March 2002
Skills
Help Desk Support, System Administration, Troubleshooting, Information Assurance, Security, DoD, Windows 7, Windows Server, Active Directory, Technical Support, Desktop Administration, Citrix, BMC Remedy, Security+, Customer Service, Blackberry Enterprise..., ITIL v3 Foundations..., Microsoft Exchange, Information Technology, Computer Security, Computer Hardware, Symantec Endpoint..., Blackberry, Technical Documentation, Remote Desktop, VPN, Norton Ghost, Software Installation, Laptops, DNS, DHCP, Printers, Hardware Support, Management, Department of Justice, DEA, TrackIt!, Symantec Endpoint..., iManage, PKI, Smart Cards, System Deployment, BigFix, Track-It, CompTIA Security+
Education
University of Phoenix 2008 — 2010
Master's degree, Business Administration and Management, General
Northern Arizona University 1990 — 1995
Bachelor's degree, Communication and Media Studies
Startup Institute June 2015 - August 2015
Tamr Inc. June 2014 - September 2014
Customer Value Partners January 2013 - June 2014
Customer Value Partners, Inc December 2010 - January 2013
Bowdoin College Campus Activities Board January 2005 - January 2009
MBNA Corporation January 2006 - January 2008
Five Town Community School District January 2002 - January 2005
Skills
Analysis, Strategy, Financial Analysis, Research, Microsoft Office, Government, Microsoft Excel, Program Management, HTML5, CSS, Adobe Creative Suite, Photoshop, Illustrator, Wireframes, JavaScript
Education
Bowdoin College 2005 — 2009
B.A., Economics
Trinity College-Hartford 2008 — 2008
Study Abroad, Rome, Italy
Customer Value Partners May 2015 - September 2015
Signature Consulting Group January 2014 - April 2015
Customer Value Partners February 2009 - December 2013
Briljent February 2008 - February 2009
Vangent, Inc. March 2003 - January 2008
Skills
Quality Assurance, Training, Instructional Design, Process Improvement, Captivate, Microsoft Office, Project Management, Performance Management, Program Management, Leadership Development, Instructor-led Training, Change Management, Management, Vendor Management, Visio, Call Centers, Employee Training, Software Documentation, Customer Service, Business Process..., Leadership, Policy, Start-ups
Education
Saint Louis University (PH) 1999 — 2001
Beaumont Rehab/SNF January 2014 - Present
Golden LivingCenters August 2012 - Present
LPN May 2012 - Present
Liberty Mutual Group February 2008 - July 2010
MAB COMMUNITY SERVICES 2007 - 2009
Customer Value Partners 2007 - 2008
Petco 2006 - 2008
Sun Life Financial 2004 - 2007
Eveden 2002 - 2004
ValueOptions 2002 - 2003
Skills
Training, Customer Service, Quality Assurance, Management, Healthcare, Process Improvement, Call Centers
Education
Assabet Valley Regional Technical School 2011 — 2012
LPN, LPN
Qinsigamond Community College
Health/Health Care Administration/Management
University of Maryland University College June 2015 - Present
Customer Value Partners October 2014 - May 2015
The Carlyle Group June 2012 - October 2014
The Carlyle Group July 2011 - June 2012
Computer Sciences Corporation November 2010 - May 2011
ADP October 2006 - May 2010
Ceridian Employer Services July 2001 - October 2006
Dow Lohnes PLLC October 1998 - June 2001
Center for Strategic and International Studies July 1996 - October 1998
Skills
Benefits Administration, Process Engineering, Customer Relations, Ceridian, ADP, ADP Payroll, Desktop Application..., Process Improvement, Agile Methodologies, Access, Customer Service, Databases, Testing, Software Documentation, MS Project, SharePoint, Quality Assurance, Microsoft Project, Requirements Analysis, CRM, SaaS, Training
Education
The Johns Hopkins University 1998 — 2001
MBA, Human Resources Management/Information Systems
Strayer University
Bachelors of Science, Computer Information Systems
Howard University
Bachelors of Science, Psychology
Booz Allen Hamilton October 2014 - Present
Signature Consulting Group March 2014 - October 2014
HighPoint Global, LLC June 2013 - April 2014
Customer Value Partners October 2010 - June 2013
Vangent, Inc. November 2009 - October 2010
Dynaflow September 2005 - April 2009
Global Payments 2001 - 2007
Skills
Access, Excel, Word, Microsoft Excel, Microsoft Word, Data Analysis, Continuous Improvement, Program Management, Project Management, Process Improvement, Call Center, Quality Assurance, Team Building, Vendor Management, Operations Management, Microsoft Office, PowerPoint, Strategic Planning, Customer Service, Business Analysis, Change Management, Training, Visio, Leadership, Management, Software Documentation, Project Planning, Analysis, Proposal Writing, Six Sigma, Analytics, Call Centers, SDLC, Strategy, Business Process..., Management Consulting, Requirements Analysis, Integration, PMO, Risk Management, Databases, PMP, Cross-functional Team..., Consulting, Business Process
Education
University of Maryland University College 2009 — 2011
MS, Biotechnology, Bioinformatics
Strayer University-Maryland 2005 — 2007
MBA, Business Administration
The Johns Hopkins University 1996 — 2000
BA, Psychology
Celerity September 2014 - Present
Customer Value Partners February 2014 - September 2014
Protovera September 2006 - February 2014
Trioh Consulting Group, Inc August 2005 - September 2006
Acumen Solutions, Inc. June 2000 - September 2005
Bearing Point (KPMG Consulting ) 1998 - 2000
American Management Systems (AMS) 1997 - 1998
Wegmans Food Markets 1985 - 1997
Skills
Business Analysis, PMO, CRM, Technical Architecture, SDLC, Release Management, Strategic Consulting, Software Development..., PMP, Start-ups, IT Strategy, Project Management, Project and Portfolio..., PeopleSoft, AtTask, HP PPM, System Integration, Analysis, Project Portfolio..., Business Process..., Integration, Enterprise Software, Project Planning, @Task, Management Consulting, Program Management, Enterprise Architecture, Certified Scrum Master..., Business Process, Requirements Gathering, Leadership, Agile Methodologies, Resource Management, Consulting, Software Development, ERP, Business Development, Telecommunications, Management, PMO Development, PMO set-up, Project Delivery, Software Project..., Business Transformation, Agile Project Management
Education
Rochester Institute of Technology 1994 — 1997
Bachelor of Business Administration: Management Information Systems (MIS)
Customer Value Partners December 2014 - Present
GetKev IT, LLC October 2014 - Present
MicroSystems Automation Group July 2013 - December 2014
Catholic Relief Services April 2009 - July 2013
American Urological Association March 2008 - April 2009
Northrop Grumman Technical Services February 2004 - March 2008
LMIC, Inc. (Out of business) December 2000 - February 2004
Skills
Microsoft SQL Server, Databases, Database Design, AJAX, CFML, HTML, Web Services, CSS, JavaScript, Agile Methodologies, ColdFusion, SharePoint, Web Applications, Software Engineering, VB.NET, Air, Flex Builder, UML, Programming, Java, IIS, HTML 5, ActionScript, Information Architecture, ASP.NET, MXML, BlazeDS, HTML5, Object Oriented Design, Database Development, Mobile Solutions, SQLite, SQL Server, Visual Paradigm, Visual Studio, Notepad++, AngularJS, Node.js, PhoneGap, Cordova, Ionic, Amazon Web Services...
Education
University of Maryland University College 2012 — 2014
Master's Degree, IT: Software Engineering
University of Maryland University College 2007 — 2011
Bachelor's Degree, Computer and Information Science
Anne Arundel Community College 2006 — 2007
AAS, CIS Programming/Analysis Option
Customer Value Partners June 2015 - Present
CGI Federal August 2007 - Present
Innovative Solutions International 2004 - 2007
Calibre Associates, Inc. August 2001 - June 2003
Titan Corporation 2001 - 2003
CACI International Inc October 2000 - August 2001
Department of State August 1997 - October 2000
Lockheed Martin (KCI Contract) 1994 - 1997
Skills
Government Contracting, Contract Management, Program Management, DoD, Security Clearance, Government, Proposal Writing, Aerospace, Military, Microsoft Office, Negotiation, Strategic Planning, Process Improvement, Team Building, Operations Management, Business Strategy, Team Leadership, Business Development, Training, Contract Negotiation, Analysis, Integration, FAR, Army, Federal Government, Leadership, Intelligence, Security, Defense Contracting, Government Procurement, Management, Defense, Communication
Education
Harvard Business School 2011 — 2011
Villanova University 2009 — 2010
Master's Certification in Government Contracting, Government Contracting
Radford University - College of Business and Economics
Bachelor of Science (B.S.), Corporate Communications
PwC October 2013 - Present
Grant Thornton LLP October 2010 - October 2013
Customer Value Partners October 2008 - October 2010
GEICO June 2005 - October 2008
Skills
Six Sigma, Management, Performance Management, Project Management, Business Process..., Operations Management, Lean Manufacturing, Strategic Planning, Process Improvement, Management Consulting, Leadership, Strategy, Risk Management, Financial Analysis, Forecasting, Consulting, Analysis
Education
Georgetown University - The McDonough School of Business 2012 — 2015
Master of Business Administration (M.B.A.)
University of Virginia 2004 — 2006
Bachelor of Commerce (B.Com.)
Ziniki Network, Inc. January 2014 - Present
Mercurient, LLC April 2012 - Present
Customer Value Partners July 2004 - April 2012
Our Home Portal June 2003 - August 2011
Mindshare Interactive Campaigns April 2002 - June 2004
x.hlp Inc. June 2001 - April 2002
Commerce One June 2000 - June 2001
AppNet February 2000 - June 2000
Synergy, Inc. 1996 - 2000
PAI Management Corporation February 1994 - July 1996
Skills
Product Management, Strategy, Start-ups, E-commerce, Cross-functional Team..., Program Management, Analytics, Cloud Computing, Digital Strategy, Leadership, Project Management, Agile Methodologies, Product Development, Business Strategy, Entrepreneurship, Integration, SDLC, Mobile Devices, Social Media, Management Consulting, Business Intelligence, IT Strategy, Enterprise Software, Management, Consulting, Business Process, Strategic Partnerships, Team Building, Databases, Business Analysis, Agile / Scrum, Enterprise Architecture, Training, Business Development, Digital Marketing, Marketing Communications, Organizational Agility, Product Strategy, Solution Architecture, Product Marketing, Thought Leadership, PMO, Government, Strategic Planning, Analysis, Project Planning, Business Process..., Digital Media, SaaS, Vendor Management
Education
Syracuse University 1988 — 1992
BA, International Relations
Northrop Grumman Corporation November 2011 - Present
HeiTech Services, Inc. March 2009 - November 2011
Customer Value Partners July 2007 - March 2009
Skills
Business Process..., Performance Management, Strategic Communications, Quality Assurance, Data Analysis, Data Integrity, Leadership, Business Process, Training, Government, Project Management, Policy, Process Improvement, Budgets, Customer Service, Program Management, Public Speaking, Team Building, Management, Analysis
Education
Lincoln University 2005 — 2007
Master's Degree, Human Services, General
Morgan State University
Customer Value Partners August 2014 - Present
Ecosystems Services September 2012 - August 2014
Descartes Systems Group September 2008 - August 2012
Descartes Systems Group September 2007 - September 2008
Flagship Customs Services June 2004 - September 2007
Skills
Training, Instructional Design, Instructional Systems..., ADDIE, Management, SaaS, Customer Service, Marketing, Process Improvement, Solution Selling, Salesforce.com, Microsoft Office, Social Networking, Event Planning, Team Building, Enterprise Software, Networking, Logistics, Value Based Selling, Financial Services, SharePoint, Online Advertising, Sales Enablement, Customer Value..., Customer Insight, Leadership, Social Media, Consulting
Education
University of Maryland College Park
Bachelor of Arts, Communication
Montgomery College
General Studies
Buchanan & Edwards March 2015 - Present
Customer Value Partners February 2014 - March 2015
Broad System International, LLC August 2013 - February 2014
FICO November 2012 - August 2013
Fiserv May 2011 - August 2011
2010Boys & Girls Club of Brookings November 2010 - August 2011
2010Chenega Logistics LLC May 2010 - August 2010
South Dakota State University September 2009 - May 2010
Skills
SQL, .NET, C++, Microsoft SQL Server, JavaScript, C#, Windows 7, Visual Studio, HTML, ASP.NET, Web Applications, Databases, IIS, Troubleshooting, Web Services, Eclipse, XML, Windows, Visual Basic, UML, SharePoint Server, InfoPath, Requirements Analysis, Business Analysis
Education
South Dakota State University
USDA-FSIS November 2010 - Present
Customer Value Partners 2009 - November 2010
Aquilent June 2008 - April 2009
NuAxis, LLC 2005 - 2008
FEMA 1997 - 2005
National Mailing Systems 1990 - 1997
U.S. Army 1985 - 1988
Skills
Security, Information Assurance, Project Management, Enterprise Architecture, IT Strategy, Program Management, Business Analysis, Technical Writing, SQL, SDLC, Risk Management, Active Directory, SharePoint, Risk Assessment, Process Improvement, Requirements Analysis, Governance, Network Security, Integration, Computer Security, C&A, Cloud Computing, Information Security..., NIST, PMP, Government, System Administration, IT Risk Management, Disaster Recovery, Troubleshooting, Security+, Visio, Vulnerability Management, Information Security, IT Management, FISMA, Policy, Information Technology, Databases, Management, Change Management, Privacy Law, Vulnerability Assessment, Software Development, CISSP, Analysis, CEH, Data Privacy, Business Continuity, DIACAP
Education
University of Maryland University College 2007 — 2012
BS, Information Assurance (IA)
Prince George's Community College
AAS, Information Systems
Hutch Tech 1981 — 1985
Diploma, Architectural Design
Customer Value Partners March 2006 - Present
Skills
Strategic Planning, Project Management, Program Management, Performance Measurement, Business Strategy, Leadership, Process Improvement, Strategy, Business Process..., Performance Improvement, Management Consulting, Change Management, Risk Management, Microsoft Excel, Training, Government, Business Process..., IT Strategy, Cross-functional Team..., Business Analysis, Governance, Business Transformation, Consulting, Analysis, Start-ups, PMO
Education
Strayer University (VA) 1996 — 1999
Bachelor of Science (BS), Accounting and Finance, 4.0 Average
TruShield Security Solutions October 2014 - Present
TISTA Science and Technology Corporation September 2012 - August 2014
Customer Value Partners June 2012 - August 2012
Lunarline, Inc (DOT/FRA) December 2011 - May 2012
Customer Value Partners September 2009 - December 2011
ManTech Information Systems and Technology July 2004 - August 2004
Skills
Information Security, Security, C&A, NIST, Computer Security, Policy Writing, Information Technology, Security Policy, CompTIA Security+, SCADA
Education
Villanova University 2010 — 2010
M. Certificate, Information Security Management
George Mason University 2004 — 2008
B.S., Information Technology
EGS March 2015 - Present
John Deere December 2013 - November 2014
American Income Life 2013 - 2013
Sykes November 2011 - March 2012
Confidential August 2009 - July 2011
Customer Value Partners April 2007 - April 2008
Availity 2006 - 2006
Pearson 2003 - 2006
APAC Customer Services 1998 - January 2003
Skills
Vendor Management, CRM, Program Management, Customer Experience, Call Centers, Employee Training, Leadership, Strategy, Customer Service, Management, Auditing, Call Center, Content Development, Project Management, Client Relationship..., 360 Feedback, Business Process, Performance Improvement, Customer Satisfaction, Start-ups, Adobe Creative Suite, Google Apps, Google Docs, Flash Animation, Client Communications, Social Networking, Software Documentation, Analytics, Analysis, Mac OS X, Business Management, Customer Feedback, Training & Development, Visual Communication, Drawing, Feedback, Human Resources, Visual Storytelling, Creative Problem Solving, Contract Management, Garageband, iWeb, Multilingual, Online Gaming, Employee Management, Reporting & Analysis, Interactive Storytelling, Captivate, Multimedia Storytelling, Training
Education
Western Illinois University 2012 — 2014
MS. ED with certification, Educational Interdisciplinary Studies focusing on TESOL certification
Full Sail University 2008 — 2009
Masters, Educational Media Design and Technology
Capella University 2003 — 2007
Bachelor of Science, Business Administration, Performance Improvement ROI and Behavioral studies
Westwood College - Denver North
Bachelors, Animation
Customer Value Partners November 2010 - Present
Deloitte September 2010 - November 2010
DISYS October 2009 - September 2010
KBR (Government & Infrastructure) April 2006 - October 2009
New Horizons Computer Learning Centers May 2004 - April 2006
STMC Training Institute March 2002 - May 2004
Centro de Capacitación Profesional January 2001 - January 2004
Yazigi Internexus March 1996 - January 2001
Skills
Web Design, Illustrator, InDesign, Visio, Graphic Design, Microsoft Office, Graphics, Dreamweaver, CSS, Photoshop, Posters, Proposal Graphics, Adobe Creative Suite, Flash, HTML, Web Development, Training, SharePoint, Logo Design, Social Media, Program Management, Desktop Publishing, User Interface, UI Design, Adobe Fireworks, Microsoft Word, Microsoft Excel, Photography, JavaScript, User Interface Design, Instructional Design, Access, Leadership, Strategy, Management, Photoshop (ACE), Adobe InDesign, QuarkXPress, PowerPoint, jQuery, XML, VBA (MS Office), PHP, ActionScript, Mac, Windows, Color Management..., Firework, Adobe Acrobat
Education
ESI International 2005 — 2007
Master's Certificate, Goverment Contracting
Universidade Federal do Rio de Janeiro 2000 — 2001
Master's Certificate, Education Philosophy
Universidade do Estado de Santa Catarina 1992 — 1998
Bachelor, Art, Education
Customer Value Partners January 2015 - Present
Customer Value Partners September 2009 - December 2014
Virent Energy Systems July 2009 - September 2009
Virent Energy Systems March 2007 - July 2009
KBR September 2005 - March 2007
Children's Home Society October 2004 - July 2005
Literacy Americorps September 2003 - September 2004
Education
James Madison University 1999 — 2003
BS, Psychology
Customer Value Partners September 2009 - Present
Wireless Media Consulting January 2009 - April 2009
singlepoint August 2007 - September 2008
Gannett Inc. April 2005 - March 2007
Skills
Online Marketing, Social Media Marketing, Marketing Strategy, Digital Strategy, Advertising, Project Management, New Business Development, Project Planning, Social Media, Digital Media, Public Relations, New Media, Digital Marketing, Marketing Communications, Strategic Communications
Education
University of North Carolina at Asheville 2000 — 2004
BA, Mass Communication
Black Turtle Services January 2013 - Present
Customer Value Partners December 2005 - January 2013
encryptx September 2003 - November 2005
GPC Consulting July 2000 - September 2003
R.L. Polk and Company 2001 - 2001
R.L. Polk and Company 2000 - 2000
Telespectrum 1989 - 1998
Skills
Management Consulting, Project Management, Business Analysis, Program Management, Business Process..., PMO, CRM, Project Planning, Business Strategy, IT Strategy, Strategic Planning, Change Management, Process Improvement, Business Development, Customer Experience..., Strategy, PMP, Government, Enterprise Architecture, Training, Leadership, Start-ups, Call Centers, Sales, Enterprise Software, Analysis, Integration, Management, Negotiation, Team Building, Outsourcing, Sales Management, Consulting, Direct Sales, Operations Management, Marketing, Product Management, Customer Service, Risk Management, Product Marketing, Customer Experience, Vendor Management, Performance Management, Business Process, Business Transformation, Cross-functional Team..., Professional Services, Business Intelligence, Cloud Computing, Account Management
Education
University of Maryland University College 1984 — 1989
BS, Business Management
Stanford University Graduate School of Business
Clarabridge 2014 - Present
MicroStrategy 2011 - 2014
Customer Value Partners 2009 - 2011
TCS America 2007 - 2009
Deloitte Consulting 1996 - 2006
Andersen Consulting (Accenture) 1995 - 1996
Bechtel 1986 - 1995
Skills
Strategic Planning, Professional Services, SOA, Solution Selling, Customer Relations, Program Execution, Staff Development, Program Management, IT Strategy, Business Intelligence, Enterprise Architecture, PMP, Data Warehousing, Management Consulting, Requirements Analysis, Integration, IT Management, PMO, Software Project..., SDLC, Vendor Management, Team Leadership, Project Planning, Risk Management, E-commerce, Cloud Computing, Portfolio Management, Leadership, Strategy, Business Process, CRM, Business Development, ERP, Consulting, Customer Service
Education
The Johns Hopkins University
MS, Computer Science
University of Maryland College Park
BS, Computer Science
Customer Value Partners January 2015 - Present
General Dynamics Information Technology April 2005 - January 2015
Deutsche Bank July 1999 - April 2005
Skills
Analytics, Business Analysis, Business Intelligence, Integration, Management, Mathematics, PMP, Program Management, Requirements Analysis, Risk Management, SDLC, Software Development, Visio, Vendor Management, IT Strategy, Software Project..., Enterprise Architecture, Leadership
Education
Duke University 2002 — 2004
MBA, Finance
Johns Hopkins 1998 — 1999
MSEE, Electrical Engineering
Washington University in St. Louis 1995 — 1998
BSEE, Electrical Engineering
College of Wooster 1992 — 1995
BA, Mathematics
Anatolia College 1986 — 1992
Highschool
Williams Consulting, LLC December 2013 - Present
Signature Consulting Group July 2013 - November 2013
SAIC December 2012 - June 2013
MEDPROTECT, an SAIC Company February 2012 - December 2012
Northrop Grumman August 2007 - February 2012
University of Baltimore August 2010 - December 2010
Customer Value Partners 2005 - August 2007
JP Morgan Chase 1998 - 2005
Centers for Medicare & Medicaid Services 1989 - 1998
Skills
Program Management, SDLC, Project Management, Change Management, PMP, Vendor Management, Business Process..., Process Improvement, Requirements Analysis, Visio, PMO, Project Portfolio..., Integration, Software Project..., MS Project
Education
University of Baltimore 1987 — 1989
MPA
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1986 — 1987
MBA
Randolph College 1982 — 1986
Customer Value Partners August 2015 - Present
Lockheed Martin IS&GS-Civil January 2014 - August 2015
Lockheed Martin IS&GS-Civil January 2011 - December 2013
Lockheed Martin IS&GS - Civil September 2004 - August 2011
eSylvan February 2005 - June 2005
UPS March 2002 - February 2005
CitiFinancial March 2001 - February 2002
CitiFinancial June 2000 - March 2001
Skills
Engineering Management, Program Management, Software Project..., Systems Engineering, Requirements Analysis, Process Improvement, Software Development, Software Implementation, Agile Methodologies, Business Analysis, Usability, User Experience Design, Business Process..., Business Process..., Business Process Mapping, Software Quality..., User Acceptance Testing, Manual Testing, Database Modeling, Management, SDLC, SharePoint, Visio, PMP, Testing, SQL, Integration, Business Intelligence, Application Lifecycle..., HP Quality Center, IBM Rational Tools, Version One
Education
University of Phoenix - Columbia Campus 2001 — 2003
MBA
University of Maryland Baltimore County 1997 — 2000
BA
InfoReliance June 2015 - Present
InfoReliance May 2014 - June 2015
IBM September 2010 - May 2014
Customer Value Partners January 2010 - August 2010
Customer Value Partners January 2009 - January 2010
Customer Value Partners January 2008 - January 2009
DBAccess February 2007 - December 2007
DBAccess November 2005 - January 2007
Develcom April 2005 - November 2005
Simon Bolivar University January 2004 - March 2005
Skills
UML, Microsoft SQL Server, XML, Software Engineering, .NET, SDLC, Security, C#, SQL, ASP.NET, ASP, HTML, Software Design, Enterprise Architecture, Software Project..., Databases, Software Documentation, OOP, ASP.NET MVC, PostgreSQL, PL/SQL, Requirements Management, Software Architectural..., Quality Assurance, Agile Methodologies, Subversion, MySQL, Business Process, C# 4.0, Testing, Security Audits, CSS, Scrum, Web Applications, JSP, Web Services, C# 2.0, C# 3.0, FISMA, Section 508, Onboarding, Data Security, Data Privacy, Access Control, IT Security Assessments, Visual Studio, ASP.NET AJAX
Education
University of Maryland College Park 2015 — 2017
Master of Information Management
OMG 2006 — 2006
UML Certified Professional, UML
Universidad Simón Bolívar 1999 — 2005
System Engineer, Software Engineering, Operative Systems, Information Systems
Customer Value Partners November 2014 - Present
Teradata July 2011 - November 2014
American Red Cross July 2007 - October 2011
America Red Cross July 2006 - June 2007
American Red Cross November 2000 - June 2006
Computer Sciences Corporation 1998 - 2000
Information Engineering Systems Corporation 1992 - 1993
Skills
Business Intelligence, Data Integration, Data Modeling, Data Warehousing, ETL, Master Data Management, Data Warehouse..., Informatica, Enterprise Architecture, Dimensional Modeling, Oracle, Business Analysis, Teradata, Business Objects, Data Quality, Database Design, SDLC, IT Strategy, SOA, Data Architecture, Data Governance, SSIS, OLAP, OBIEE, Data Migration, Cognos, PL/SQL, Dashboard, Performance Tuning, Business Intelligence..., Relational Databases, Solution Architecture, Systems Analysis, Databases, Requirements Gathering, Requirements Analysis, Data Management, Database Administration, Data Marts, Erwin, Information Management, Big Data, Microsoft SQL Server, Unix Shell Scripting
Education
Georgia Institute of Technology 1981 — 1983
Master's in Industrial Management, Finance and Optimization
Teradata Certified Professional Program
Teradata 14 Certified Professional, Professional Certification
e-Management October 2013 - Present
Customer Value Partners January 2011 - 2013
NIAID 2004 - January 2011
Common Sense Solutions 2007 - 2010
Skills
Network Security, Requirements Analysis, Program Management, Management Consulting, PMP, SharePoint, Business Analysis, SDLC, Enterprise Architecture, Project Management, Security, Information Security..., Business Intelligence, ITIL, Business Process..., Government, Information Security, IT Strategy, Integration, Process Improvement, Computer Security, Strategy, Governance, PMO
Education
Campbell University
Horne LLP February 2011 - Present
Customer Value Partners 2008 - March 2011
FEMA October 2005 - June 2008
Skills
Project Management, Program Management, Policy, Management Consulting, Strategic Planning, Process Improvement, Government, Research, Business Development, Project Planning, Risk Assessment, Data Analysis
Education
Mississippi State University
Southern University and Agricultural and Mechanical College at Baton Rouge
Customer Value Partners 2013 - Present
ITegrity April 2012 - March 2013
Peoples Bank November 2010 - April 2012
People's Bank March 2005 - November 2010
OLM November 2003 - March 2004
Skills
Business Objects, SQL, Cognos, Microsoft SQL Server, Troubleshooting, Security, ETL, Data Warehousing, Business Intelligence, Data Mining, Vendor Management, Business Analysis, SDLC, Requirements Analysis, Data Modeling, Data Architecture, Data Integration, SharePoint, Analysis, Management, Enterprise Architecture, Databases, Integration, Software Project..., Requirements Gathering, Oracle, IT Strategy, Visio, Access, Software Documentation, Database Design, Solution Architecture, Informatica, Analytics, Agile Methodologies, Data Warehouse..., DB2, Disaster Recovery, Business Process, Sybase, .NET, T-SQL, Master Data Management, Dimensional Modeling, Unix, PMP, PL/SQL, Software Development, Web Intelligence, Business Process...
Education
Quinnipiac University - School of Business 2003 — 2005
M.Sc, Computer Information System
St. Cloud State University 1999 — 2001
Business Computer Infromation System, Business Computer Information System
Sepang Institute of technology 1996 — 1999
Associate's Degree, Computer Information Systems
La Salle, Klang,Malaysia
HP Enterprise Services October 2008 - Present
Customer Value Partners June 2007 - October 2008
Kitchen Magician Personal Chef Service July 2002 - June 2007
PartyLite July 1995 - July 2002
Reebok July 1984 - May 1995
Skills
Management Consulting, Cross-functional Team..., Business Strategy, Strategy, IT Strategy, Process Improvement, Leadership, Customer Support, Customer Satisfaction, Customer Retention, Operational Excellence, Mentoring Of Staff, Customer Service, Budgets, Software Documentation, Training, Coaching
Education
Bridgewater State College
Bachelor of Arts (BA)
Université de Caen Normandie
French Language, History and Literature
Critical Path Program Management Consulting June 2015 - Present
Customer Value Partners January 2014 - June 2015
Critical Path Program Management February 2011 - January 2014
Lockheed Martin February 2009 - February 2011
Lockheed Martin February 2002 - June 2009
OAO August 2001 - February 2002
eSylvan April 2000 - August 2001
Windward Consulting Group March 1999 - July 2000
System Source 1997 - 1998
Skills
System Deployment, Cloud Computing, Integration, Network Design, Systems Engineering, Testing, Strategic Planning, Proposal Strategy, Proposal Writing, Partnering with Industry, Enterprise Architecture, Information Assurance, Information Security, IT Security Operations, ITIL, Business Process..., Strategy, Mobile Device Management, Mobile Security, Management Consulting, Software Development, Data Center, Program Management, Project Management, Business Development, Technical Leadership, Enterprise Software, SDLC, Solution Architecture, Manage Client..., Leadership, Information Technology, Consulting, Management, Computer Security, DoD, PMP, Requirements Analysis, System Architecture, Start-ups, Virtualization, Network Security, Requirements Management, Professional Services, Infrastructure, Identity Management, Security, Information Security..., Servers, CISSP
Education
The Johns Hopkins University - Carey Business School 1995 — 1999
Master of Science (MS)
University of Maryland College Park 1986 — 1989
BS
University of Maryland College Park 1986 — 1989
BS
University of Delaware 1983 — 1986
Seneca Valley High School 1980 — 1983
US Department of Health and Human Services June 2014 - Present
US Department of Health & Human Services November 2010 - June 2014
US Department of Health and Human Services January 2014 - May 2014
Customer Value Partners November 2009 - November 2010
Grant Thornton August 2005 - November 2009
Grant Thornton August 2007 - July 2009
Grant Thornton August 2005 - July 2007
Skills
Business Process..., Program Management, Strategic Planning, Management Consulting, Workshop Facilitation, Government, Six Sigma, Consulting, Business Process..., Policy, Process Improvement, Risk Management, Organizational Design, Project Management, Public Policy, Performance Measurement, Business Analysis, IT Strategy, Performance Management, Public Speaking
Education
Texas A&M University 2003 — 2005
MPA, Public Policy and Administration
West Texas A&M University 1999 — 2003
BS, Political Science
Customer Value Partners June 2015 - Present
Independent Contractor August 2014 - May 2015
CBX Technologies, Inc. August 2010 - July 2014
Pragmatics, Inc. September 2009 - August 2010
CSC May 2005 - September 2009
QAT December 2002 - April 2005
Signal Corporation July 1997 - November 2002
Skills
Program Management, Process Improvement, Strategic Planning, Project Management, Integration, SDLC, ITIL, Facility Safety, Physical Security, Access Control, Analysis, Agile Methodologies, Budgets, Business Analysis, Business Development, Business Process, Business Process..., Business Transformation, CRM, Change Management, Cloud Computing, Computer Security, Cross-functional Team..., Data Center, Disaster Recovery, DoD, Entrepreneurship, Governance, Human Resources, IT Strategy, Leadership, Government, Management Consulting, PMP, Policy, Project Planning, Proposal Writing, Requirements Analysis, Risk Management, Security, Security Clearance, Software Project..., Strategy, System Administration, Systems Engineering, Team Leadership, Visio, Vendor Management, MS Project, Management
Education
Middlebury Institute of International Studies at Monterey 1992 — 1994
MA, Policy Analysis
Panjab University 1983 — 1987
BA, English, World Geography and History
TurningPoint Global Solutions May 2008 - Present
Customer Value Partners March 2005 - May 2008
TBT Enterprises, Inc. October 2001 - March 2005
InterMedical Associates July 2000 - October 2001
Kaiser Foundation Health Plan December 1997 - July 2000
Mid Atlantic Medical Services, Incl 1992 - 1997
Skills
CRM, Press Releases, Management, Strategic Planning, Leadership, Project Management, Social Networking, Social Media, Editing, Interviews, Copy Editing, Web Content, Marketing, Analysis, Blogging, ITIL, Social Media Marketing, Proposal Writing, Call Centers, Team Leadership, Training, Customer Service, Creative Writing, Sales Operations, Operations Management, Project Delivery, Writing, IT Service Management, Team Building, Service Delivery, Help Desk Implementation, Help Desk Support, Public Speaking, Service Desk
Education
University of Maryland College Park 1982 — 1987
Kinesiology, Kinesiological Sciences
Montgomery College 1981 — 1983
Criminology
Customer Value Partners May 2006 - Present
Telesis Management Corporation May 2005 - May 2006
FedEx Express 1984 - 2003
Education
Coppin State University 1972 — 1976
Northrop Grumman Information Systems October 2011 - Present
Customer Value Partners May 2006 - September 2011
Hargrove, Inc. November 2001 - April 2006
Skills
Strategic Planning, Program Management, Microsoft Office, Business Process..., Project Management
Education
Bowie State University 1988 — 1991
Accounting
Securicon, LLC October 2013 - Present
VMD Systems Integrators October 2012 - September 2013
Customer Value Partners November 2011 - October 2012
IMTAS June 2010 - December 2011
Integrity Business Solutions, Inc. (iBS) October 2008 - May 2010
Apptis December 2007 - September 2008
Knowledge Consulting Group December 2006 - December 2007
Booz Allen Hamilton 2000 - 2005
Skills
NIST, CISSP, DIACAP, Network Security, Information Assurance, Vulnerability Assessment, FISMA, Information Security, Computer Security, Security, Information Security..., PMP
Education
Kansas State University 1997 — 1999
Bachelors of Science, Management Information Systems
Accenture May 2015 - Present
OBXtek March 2014 - May 2015
Alutiiq March 2013 - March 2014
Customer Value Partners June 2007 - March 2013
CGI May 2004 - June 2007
AMS October 2001 - May 2004
Skills
Data Warehousing, Requirements Analysis, Quality Assurance, Performance Management, Business Analysis, Business Intelligence, Integration, Requirements Gathering, ERP, Business Process, Program Management, Enterprise Architecture, Project Management, Management Consulting, Agile Methodologies, Software Development, Process Improvement, Strategy, Leadership, Strategic Planning, IT Strategy, Management, Business Process..., Training, Testing, Project Planning, PMP, PMO, Security, Technology Integration
Education
Bowdoin College 1997 — 2001
Bachelor of Arts, French, Computer Science
Northern Virginia Community College
Architecture
Customer Value Partners July 2014 - Present
Rainmakers Strategic Solutions, LLC 2014 - 2014
ANCILE Solutions, Inc. January 2013 - September 2013
Laureate Education May 2009 - December 2012
Shire Pharmaceuticals June 2006 - January 2009
Becton Dickinson 2003 - 2006
Supervalu 1997 - 2002
State of Nebraska 1990 - 1997
Skills
Technical Training, E-learning, Instructional Design, Technical Writing, Microsoft Office, Customer Service, Outlook, PowerPoint, Word, Public Speaking, Excel, Mentoring, Documentation, Team Building, Captivate, E-Learning, Software Documentation, Distance Learning, Leadership, Quality Assurance, Adult Education, Needs Analysis, ADDIE, Blended Learning, Microsoft Excel, Higher Education, SnagIt, Employee Training, Hands-on Training, Staff Development, Training Delivery, Instructional Technology, Instructor-led Training, SharePoint, Leadership Development, Curriculum Development, Workshop Facilitation, Learning Management..., Training Facilitation, uPerform, Onboarding, Curriculum Design, Adult Learning Theory, Project Management, Learning Management, Cross-functional Team..., Webinars, Educational Technology
Education
Walden University 2010 — 2012
M.S., Media Psychology
Temple University 2007 — 2011
MS, QA/RA
University of Nebraska-Lincoln 1985 — 1989
BS, Criminal Justice
Lincoln East High School
AFCEA Bethesda July 2012 - Present
Condon Associates, LLC October 2011 - Present
Integrated Justice Information Systems Institute (IJIS) 2007 - 2012
Customer Value Partners August 2010 - October 2011
Booz Allen Hamilton January 2008 - July 2010
American Council for Technology (ACT) & Industry Advisory Council (IAC) 2006 - 2010
SRA International December 1999 - January 2008
USDOJ 1995 - 2000
USDA 1990 - 1993
USDA 1985 - 1990
Skills
Program Management, Strategy, Integration, Information Assurance, Information Security, Information Technology, Leadership, Computer Security, Government Proposals, Governance, Business Strategy, Information Security..., IT Strategy, Management, Management Consulting, Project Management, Federal Government, PMP, Government Contracting, Business Process..., CISSP, Vulnerability Assessment, Enterprise Architecture, Security Management, IT Management, Project Portfolio..., Requirements Analysis, Security Clearance, SDLC, Data Center, Risk Management, Business Intelligence, Analysis, Government, Business Continuity, Process Improvement, Executive Management, Consulting, Enterprise Risk..., Project Delivery, Change Management, Business Analysis, Business Process..., Penetration Testing, SaaS, Business Transformation, PMO, Project Planning, Computer Forensics
Education
American University
MS, Computer Systems and Information Management
Bank of America September 2011 - August 2012
Customer Value Partners August 2006 - February 2009
Skills
Business Process..., Business Analysis, Program Management, Process Improvement, Strategy, Management Consulting, SDLC, PMO, Project Management, CRM, Analysis, Change Management, Leadership, Training, Strategic Planning
Education
Villanova University 2009 — 2010
Training, Six Sigma/ Business Analysis/Masters Certificate in Project Management
University of Phoenix 2004 — 2006
MBA
Eastern Nazarene College 1995 — 1997
Bachelor, Business Administratopn
Boston University
Business Administration
Customer Value Partners August 2010 - Present
LEHMAN BROTHERS BANK, FSB (Campus Door, Inc) February 2004 - September 2009
Lehman Brothers Bank/CampusDoor February 2004 - September 2009
Campus Door February 2004 - September 2009
CAPITAL RECOVERY ASSOCIATES 2002 - 2004
COMPUTER LEARNING NETWORK 2000 - 2001
ACADEMY OF MEDICAL ARTS AND BUSINESS 1996 - 2000
URBAN LEAGUE OF METROPOLITAN HARRISBURG 1995 - 1996
Skills
OFAC, Quality Assurance, Credit, Management, Human Resources, Performance Management, Risk Management, Software Documentation, Business Analysis, Call Centers, Analysis, Business Process..., Leadership, Team Building, Team Leadership, Program Management, Strategy, Requirements Gathering, Strategic Planning
Education
Elizabethtown College 1981 — 1985
Bachelor of Science, Social Work
Customer Value Partners July 2007 - 2013
Highmark Medicare Services January 2005 - July 2007
Trailblazer Health December 2001 - January 2005
A&J Healthcare 1998 - 2001
Skills
Healthcare, Excel, Change Management, Microsoft Office, Java, Certified Medical..., Quality Assurance, Analyst Relations, Resume Writing, Notary Public, Creative Writing, Provider Relations, Billing, Bilingual-Spanish, MBA, Customer Service, Business Management, Microsoft Excel, Program Management, Management, Call Centers, Business Analysis, Invoicing, Risk Management, Data Analysis, Business Process..., SDLC, Visio, Analysis, Software Documentation
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Phoenix 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Customer Value Partners June 2014 - Present
Nielsen Audio January 2012 - June 2014
Bay Bridge Decision Technologies July 2008 - December 2011
United States Postal Service May 2007 - August 2007
Skills
Microsoft Excel, VBA, MS Project, C++, Data Analysis, Call Center, Visual Basic, Operations Research, Statistics, Process Improvement, Toad, Access, Microsoft SQL Server, Oracle SQL, SQL, IEX, Management, Logistics, Call Centers, Databases, Strategic Planning, Analytics, Analysis, Project Management, Business Intelligence, Visio, SDLC, Business Analysis
Education
University of Maryland - Robert H. Smith School of Business 2011 — 2014
Master of Business Administration (M.B.A.), MBA
Virginia Polytechnic Institute and State University 2004 — 2008
Industrial Systems Engineering, Industrial Systems Engineering
Customer Value Partners June 2007 - Present
Skills
Process Improvement, Business Analysis, Business Process..., Management Consulting, Program Management, Project Management, PMP, Leadership, Change Management, Strategy, Cross-functional Team..., PMO, SDLC, IT Strategy, Consulting, Customer Service, Public Speaking
Education
Rivier University 2011 — 2013
ASN, Registered Nursing/Registered Nurse
Southern New Hampshire University
Bachelor's Degree, Health/Health Care Administration/Management
Cox Communications April 2012 - Present
Righting the Write way 1997 - 2015
Righting the Write Way 1997 - 2015
Xerox 2011 - 2012
Customer Value Partners August 2009 - February 2010
Customer Value Partners May 2006 - August 2009
University Instructors, Inc. 2004 - 2004
ValueOptions, Inc.® 2003 - 2004
East End Academy 2003 - 2004
Suffolk Public Schools 2001 - 2004
Skills
Microsoft Office, Microsoft Excel, Customer Service, Research, Writing, Project Management, Systems Analysis, Performance Management, Quality Assurance, Technical Support, Educational Consulting, Public Speaking, Public Relations, Event Planning, Management, Outlook, Team Building
Education
Capella University
Doctor of Philosophy (Ph.D.), Educational/Instructional Media Design
Tidewater Community College
Certification, Project Management-Six Sigma
Strayer University
Master's Degree, Management Information Systems and Services
Norfolk State University
Bachelor's Degree, English/African American Literature
ITT Technical Institute
Certificate of Completion, Telecommunications Technology/Technician
MAXIMUS 2015 - Present
Inovalon January 2013 - March 2015
Total Health Care, Inc. 2010 - December 2012
Montgomery County 311 2009 - 2010
Customer Value Partners 2008 - 2010
Verizon Wireless 2004 - 2008
T. Rowe Price July 2002 - August 2004
Skills
Call Centers, Process Improvement, Training, Project Management, Management, Software Documentation, Customer Experience, Employee Training, Program Management, Analysis, Leadership, Testing, Contact Centers, Coaching, Vendor Management, Business Process..., CRM, Team Management, Customer Service, Business Analysis, Business Process, Consulting, Project Delivery, Forecasting, Stakeholder Management, Team Leadership, Problem Solving, Service Delivery
Education
Salisbury University
Bachelor of Arts (B.A.), Interdisciplinary Studies
Fulton Financial Corporation January 2015 - Present
Fulton Financial Corporation September 2014 - January 2015
United Concordia at Computer Aid March 2014 - August 2014
Celerity November 2013 - February 2014
Celerity September 2013 - November 2013
Customer Value Partners June 2009 - May 2013
Customer Value Partners September 2007 - June 2009
Constellation Energy July 2007 - September 2007
Maryland Transit Administration August 2004 - March 2007
Gulf Insurance January 2002 - April 2004
Skills
Program Management, Business Analysis, Risk Management, Six Sigma - Yellow Belt..., Project Management, Change Management, SAP Business Objects..., Microsoft Office, Business Process..., Visio, Process Improvement, Requirements Gathering, Requirements Analysis, Analysis, SharePoint, Agile Methodologies, SQL, Databases, Microsoft Excel, Business Process, SDLC, Team Foundation Server..., Visual Studio Team..., Data Analysis, IT Strategy, Leadership, Vendor Management, Management, Analytics, Training, CRM, Software Documentation, Scrum, Integration
Education
University of Phoenix 2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indiana University of Pennsylvania 1996 — 1999
BS, Management
Indiana University of Pennsylvania 1990 — 1994
BS, Marketing
Overbrook High 1986 — 1990
Diploma, Scholars Magnet