Cypress Communications
Industry: Company
DescriptionCypress Communications was a United States telecommunications firm and a Competitive Local Exchange Carrier. Cypress Communications provided hosted voice, data VoIP and unified communications to small and medium-sized businesses and enterprises across the United States. Founded: 1995 Parent organizations: Network Billing Systems, L.L.C., Broadvox, LLC Subsidiaries: Cypress Merger Sub Inc., Cypress Communications Operating Company, LLC
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Cypress Communications Employees
Cypress Communications September 2007 - December 2012
TalkAmerica, Inc. 2006 - September 2007
Network Telephone November 2003 - January 2006
Vulcanworks 1995 - 2000
Cap Gemini 1995 - 2000
Keane Inc. 1994 - 1995
Skills
VoIP, Vendor Management, Cloud Computing, IT Strategy, Cloud Services (CaaS), System Design &..., OSS/BSS for VoIP, Startups, Offshore Team Management, Team Building, Management, Integration, Telecommunications, SIP, Process Improvement, Start-ups, Leadership, SaaS, Cisco Technologies, Product Management, Strategy, Unified Communications, Managed Services, Data Center, Program Management, IP, CRM, Solution Selling
Education
The University of Chicago 1999 — 2002
MBA, Finance, Strategy
University of Cincinnati 1991 — 1994
MS, Electrical
Andhra University 1987 — 1991
BE, Electrical
Edward Jones Financial January 2013 - Present
Sacred Heart Catholic Church July 1999 - Present
Cypress Communications April 2000 - July 2001
Skills
Healthcare, Microsoft Word, Organization, Public Speaking, Writing, Training, Customer Service, Computers, Community Outreach, Teaching, Fundraising, Non-profits, Nonprofits, Staff Development, Editing, Leadership, Social Media, Event Planning, Creative Writing, Strategic Planning, Instructional Design, Team Building, System Administration, Pianist, Social Networking, Religion, Management, Choral, Musical Theatre, Singing, Program Development, Outlook
Education
Merrimack College 1982 — 1987
Bachelor of Arts (B.A.), Psychology
Harvard University
Drama and Dramatics/Theatre Arts, General
Army National Guard July 2002 - Present
Cypress Communications January 2000 - January 2001
Aerotek February 1999 - January 2000
US Army November 1993 - November 1998
Lorillard, Inc December 1992 - November 1993
United States Army Reserve October 1992 - November 1993
US Army May 1990 - October 1992
Skills
Leadership, Microsoft Office, Training, Management, Security Clearance, Military Experience, Customer Service, Team Building, Human Resources, Microsoft Excel, Public Speaking, Microsoft Word, Military Operations, Military, DoD, Army, Government, Operational Planning, Leadership Development, Command, Program Management, Project Management, Public Relations, Group Training, Recruiting, Attrition, Retention Management, Community Outreach, Communication, Networking, National Security, Organizational..., Policy, Team Leadership, Defense, Weapons, Intelligence Analysis, Project Planning, Security, Military Training, Tactics, Logistics, Strategic Planning, Physical Security, Operations Management, Intelligence, Emergency Management, Force Protection, Counterterrorism, Homeland Security
Education
Mercy College 2015 — 2017
Cyber/Electronic Operations and Warfare
Borough of Manhattan Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
First Data Corporation November 2004 - Present
Cypress Communications September 2000 - November 2004
Cypress Communications September 2000 - September 2002
Skills
Account Reconciliation, Accounts Receivable, Customer Service, Microsoft Office, Problem Solving, Collections, Invoicing, Data Entry, Accounting, Management, Process Improvement, Training, Financial Reporting, Microsoft Excel, Sales, Call Centers, Access, Analysis, Microsoft Word, Program Management
Education
Albany State University 1988 — 1992
Bachelor of Science (B.S.), Business Administration, Management and Operations
Cypress Communications May 2013 - Present
Interactive Response Technologies, (IRT) June 2009 - December 2011
Convergys June 2007 - October 2007
Broward Health February 2007 - August 2007
Publix Super Markets June 2004 - February 2007
Skills
Cable Television, Customer Service, Sales, Computer Technology, Healthcare, Health, Inbound Marketing, Call Centers, Navigation Systems, Navigation, GPS navigation, GPS devices, Microsoft Word, Microsoft Office, Microsoft Excel, Android, Android Development, Medicare, Field Installation, Fiber Optic Cable, Cable Broadband, Customer Retention, Customer Experience, Customer Engagement, Customer Support, Electronics, Online Gaming, Casino Gaming, Food Service, Food Safety, Grocery, Stocking, Cashiering, Hospitals, Online Advertising, Customer Service..., Subscription Sales
Education
Miami Dade College 2003 — 2004
Computer Engineering
Florida International University 2003 — 2003
Computer Technology/Computer Systems Technology
Clairon Metals Corporation April 2008 - Present
Cypress Communications November 2006 - October 2007
Kablelink Communications March 2004 - May 2006
Karcher North America July 2001 - October 2003
Skills
Electrical Engineering, Electric Power, Plumbing, Mechanical Engineering, Mechanics, Motoman, Otc Ex and Ax, Welding, Troubleshooting, Electrical..., Electro-mechanical..., Robotics, Programming, PLC Programming, Point to Point, Integration, Preventive Maintenance, Problem Solving, Pumps, Customer Satisfaction, Customer Service, Maintenance & Repair, Automation
Education
The University of Toledo 2013 — 2013
Certified Technician for Refrigerant Handling, Universal
Panasonic Robot Welding 2012 — 2012
Basic Programming Certifacation, Industrial Mechanics and Maintenance Technology
TJ Snow Welding 2012 — 2012
Basic Resistance Welding Certifacation, Resistance Welding
OTC Robotic Welding 2009 — 2009
Basic Maintenance Certifacation, Industrial Mechanics and Maintenance Technology
Alfred State College - SUNY College of Technology
Autism Society Georgia May 2014 - Present
Arkadin 2012 - 2013
Newell Rubbermaid 2011 - 2012
C Port Solutions 2010 - 2011
Cypress Communications 2008 - 2010
TeleRazor Technologies, LLC 2005 - 2007
WiTech Solutions 2003 - 2005
AT&T 2000 - 2003
AT&T 1999 - 2000
AT&T Wireless 1996 - 1999
Skills
Telecommunications, Solution Selling, Managed Services, Strategic Partnerships, New Business Development, Sales Management, Management, International Sales, Contract Negotiation, Account Management, Business Development, Cross-functional Team..., Start-ups, Direct Sales, Forecasting, Leadership, B2B, Cloud Computing, Wireless, P&L Management, Sales Operations, Sales Process, Strategic Planning, SaaS
Education
Boston College 1982 — 1986
Bachelor of Science, Computer Science and Marketing
La Salle Academy 1978 — 1982
High School Diploma, College Prepatory
EHOB, Inc December 2008 - Present
Cypress Communications 2008 - 2008
PharmaFORCE 2007 - 2008
CBeyond Communications 2005 - 2007
Skills
Account Management, Cold Calling, Selling, Medical Devices, Sales Operations, Sales Presentations
Education
Bowling Green State University 2000 — 2004
BS, Biology and Chemistry
FCA - North America August 2015 - Present
FCA - North America May 2015 - August 2015
Chrysler Group LLC November 2013 - May 2015
ViaPark Engineering 2000 - October 2013
Sargeant Motorsports September 2010 - December 2012
Florida Atlantic University January 2008 - December 2011
Viapark, Inc. (Previously Viapark Services) January 2002 - December 2011
Sony Ericsson January 2003 - July 2003
Cypress Communications January 2000 - January 2001
Beal Nano Motor Sports January 1999 - December 2000
Skills
Solidworks, Testing, Finite Element Analysis, ANSYS, CAD, Thermodynamics, Engineering, Fluid Dynamics, AutoCAD, Dynamometers, Data Analysis, Databases, Energy, Research, Simulations, Simulink, CFD, FEA, Pro Engineer, Matlab, Labview, Machine Shop - Lathe..., DAQ, Race Engineering, AIM, Motec, Vehicle Dynamics, Racing Team Management, Overseas Experience, Product Development, Test Lab Management, Microsoft Office, Electric Motors, Machining, Data Acquisition, Engineering Management, Troubleshooting, Heat Transfer, Modeling, Mechanical Engineering, Fluid Mechanics, Aerodynamics, Product Design, Project Engineering, Vehicles, Systems Engineering, Etas INCA, AVL EXCITE, SimLab, Hypermesh
Education
Florida Atlantic University 2010 — 2013
Ph.D, Mechanical Engineering - Thermal/Fluid Dynamics
University of Florida 2007 — 2009
Ph.D, Mechanical Engineering - Thermal/Fluid Dynamics
University of Florida 2005 — 2007
M.S, Mechanical Engineering - Thermal/Fluid Dynamics
Florida Atlantic University 2003 — 2004
B.S, Mechanical Engineering
Broward College 2001 — 2003
Associate, Mechanical Engineer
Universidade Federal do Rio de Janeiro 1991 — 1993
Bachelors of Science, Mechanical Engineer
Colegio Piedade 1987 — 1989
High School, Diploma
Akraya Inc / Jasper Wireless February 2013 - Present
Competent Staffing Resource / AT&T Mobility June 2011 - December 2012
Endeavor Telecom June 2010 - June 2011
Insight Global July 2008 - May 2010
Cypress Communications March 2008 - July 2008
AT&T May 2004 - December 2007
bellsouth May 2002 - May 2004
Sprint 2000 - 2001
Sprint 2000 - 2000
Sprint 2000 - 2000
Skills
Switches, Routers, Telecommunications, DNS, Cisco Technologies, VoIP, CCNA, Cisco Nexus, Network Design, Firewalls, Enterprise Software, Computer Network..., Active Directory, IP, LAN-WAN, Management, Networking
Education
Armstrong Atlantic State University 1996 — 1997
Georgia Perimeter College
Will attend Spring Quarter 2014
Savannah high school
City of Atlanta December 2012 - Present
City of Atlanta June 2011 - Present
City of Atlanta June 2011 - Present
Cypress Communications September 2008 - January 2011
Cbeyond November 2007 - June 2008
CBeyond Communication November 2007 - June 2008
CompuCredit December 2000 - June 2007
BASIC FINANCIAL March 1998 - November 2000
Skills
Routers, TCP/IP, EIGRP, VoIP, VPN, BGP, MPLS, Switches, OSPF, Firewalls, DNS, DHCP, WAN, IP
Education
2010Keller 2009 — 2010
Masters, Business Administration Network Communications Management
Keller Graduate School 2009 — 2010
MBA, Network Communications and Mgmt
Atlanta Technical College 1999 — 2001
Associate of Science, Computer Information SystemComputer Information Systems
DeVry University
Bachelor of Science, Technical Management Network Communications Management
L-3 Communications-Display Systems October 2015 - Present
Suniva Inc. March 2011 - October 2015
Rockwell Collins Satellite Communications Systems (formerly DataPath, Inc.) May 2003 - March 2011
Cypress Communications 2000 - 2002
Education
Kennesaw State University - Michael J. Coles College of Business 1991 — 1995
BBA, Business Management
Pope High School 1988 — 1991
Comcast Cable November 2012 - Present
Apex Systems, LLC February 2012 - November 2012
Apex Systems, LLC January 2011 - October 2011
Cypress Communications September 2008 - June 2010
Black Box Network Services January 2004 - December 2008
Skills
PBX, Sales Engineering, Programming, Telephony, VoIP, Call Center, Unified Messaging, TDM, Internet Services, Integration, Provisioning, Design Development, Unified Communications, SIP, ACD, IVR, CTI, Voice Mail, Telecommunications, IP PBX, Call Recording, IP, UC, CCTV, Call Routing, Video Conferencing, ISDN, Hosted Services, Meridian, Ethernet, Voice Services, DSL, Call Centers, T1, Call Logging, Business Services
Education
Carlow University
Bachelor's Degree, Communications and Journalism, 3.6
Jamestown October 2012 - Present
UCB February 2007 - October 2012
City of Alpharetta October 2005 - February 2007
Balfour Beatty Construction September 2003 - June 2005
Intercept May 2002 - September 2003
Scientific Games October 2001 - May 2002
Cypress Communications May 2000 - October 2001
The Home Depot August 1998 - May 1999
Blue Cross Blue Shield August 1994 - August 1998
Skills
ADP Payroll, ADP ReportSmith, ADP Payforce, ADP E-Time, Accounting, Microsoft Excel, Microsoft Word, Payroll, Strategic Planning, Internal Controls, Auditing, Ultipro, Microsoft Office, Time & Attendance, Reporting & Analysis, HRIS, Payroll Taxes, Human Resources, Outsourcing, Employee Benefits, Management, General Ledger, New Hire Orientations, Ceridian, Training, Budgets, PeopleSoft
Education
Georgia State University
Bachelor’s Degree, Accounting
Ware County High School
High School
Waycross College
Associate’s Degree, Business Administration
The Home Depot April 2015 - Present
The Home Depot July 2013 - April 2015
The Home Depot September 2011 - July 2013
Cypress Communications May 2008 - September 2011
US Air Force Retired July 1982 - September 2011
USAF- Bagram AB- Afghanistan January 2009 - October 2009
Earthlink, Inc. April 2006 - September 2007
MACTEC Engineering & Consulting Company June 1996 - May 2005
Skills
Program Management, Process Improvement, Budget Management, Vendor Management, Contract Negotiations, Strategic Planning, Team Management, Staff Development, Budget Development, Tactical Planning, Cross-functional Team..., Process Engineering, Change Management, Team Building, Budgeting, P&L Management, Organizational..., Process Development, Mentoring, Customer Relations, Contract Negotiation, Problem Solving, Telecommunications, Resource Management, Business Analysis, Operations Management, Quality Assurance, Inventory Management, Planning, Documentation, Project Planning, Team Leadership, Mergers, SDLC, SharePoint, VoIP, Contract Management, Requirements Analysis, Coaching, Analysis, Scheduling, Negotiation, New Business Development, Business Strategy, Business Planning, Product Management
Education
Georgia Institute of Technology 1992 — 1995
BS in Industrial & Systems Engineering, Engineering
Community College of the Air Force 1993 — 1994
Associates, Applied Science in Construction
Davidson County Community College 1990 — 1992
Associates of Engineering, Pre-Engineering
H&L Enterprises September 2009 - Present
H&L Enterprises September 2009 - Present
TDC System Integration January 2010 - August 2010
Cypress Communications January 2003 - January 2009
Allegiance Telecom January 2001 - January 2003
MCIWorldcom January 1996 - January 2001
Skills
Telecommunications, Networking, UMTS, Vendor Management, Wireless, Solution Selling, Project Management, Mobile Devices, Ethernet, VoIP, Cellular Communications, IP, Network Design, Product Management, CDMA, WiMAX, Troubleshooting, Cisco Technologies
Education
DeVry Institute of Technology 1986 — 1986
Associate's degree, Telecommunications Technology/Technician
Langston University 1979 — 1981
Data Communications
Cox Communications March 2013 - Present
Cox Communications January 2002 - March 2013
Cypress Communications October 1999 - September 2001
Preferred Technical Services July 1996 - October 1999
Bektel, Incorporated July 1994 - June 1996
Skills
Vendor Management, Telecommunications, Broadband, Integration, Troubleshooting, System Deployment, PMO
Education
DeVry Institute of Technology 1993 — 1997
Bachelor of Science, Electronics Engineering Technology
Cisco Systems, Inc January 2011 - Present
Cypress Communications April 2009 - January 2011
HOV Services [Bay Area Credit Service, LLC] April 2003 - April 2009
SAVANT CONSULTING GROUP August 2003 - March 2006
Pacific Contracts February 2002 - August 2003
KLCE, now KLU August 1999 - October 2001
Skills
Cisco Technologies, Routing, Data Center, Network Architecture, BGP, Network Design, VoIP, QoS, OSPF, MPLS, IPv6, Routing Protocols, Security, Switches, Cisco IOS, Networking, SIP, Network Engineering, Management, VPN, Routers, Cisco Call Manager, TCP/IP, CCIP, WAN, Troubleshooting, Network Security, IP, Cloud Computing, Firewalls, Cisco Nexus, MPLS VPN, Network Administration, EIGRP, CCNP, Ethernet, CCNA, LAN-WAN, Telephony, Vendor Management, IPSec, VLAN, RIP, ISIS, SNMP, Unified Communications, Cisco Routers, Load Balancing, ASA, CCIE
Education
University of Madras 1995 — 1999
B.E, Electronics and Communication systems
Vikas, Guntur Inida 1993 — 1995
High School, Mathematics, Physics, Chemistry, Sanskrit
Kendriya Vidyalaya
High School
Avaya July 2013 - Present
Southwest Airlines January 2013 - March 2013
Bank of America October 2012 - January 2013
Hewlett-Packard May 2009 - June 2012
EZ Collaborator January 2009 - April 2009
Centex Homes June 2001 - December 2008
Savvis August 2000 - May 2001
Cypress Communications April 1998 - January 2000
Verizon Business January 1997 - March 1998
Simtrol November 1994 - December 1996
Skills
Project Management, Management, Projects, Customer Service, Vendor Management, Process Improvement, Program Management, IT Management, Cross-functional Team..., Business Analysis, Business Process..., SharePoint, IT Service Management, Procurement, Supply Chain, Liaison, Strategic Supplier..., Vendor Relationships, Supplier Sourcing, Supplier Evaluation, Supplier Performance, Supplier Risk Management, Vendor Audit, PMP, Stakeholder Management, Stakeholder Engagement, Customer Satisfaction, Mentoring, Project Manager..., Metrics, International, Global Operations, ITIL, Strategy, Contract Negotiation, Six Sigma, Supply Management, Telecommunications, Risk Management, Software Documentation, Integration, Outsourcing, Strategic Sourcing, Professional Services, Business Intelligence, Leadership, Analysis, Contract Management, Sourcing, Forecasting
Education
Project Management Institute - PMP 2008 — 2009
PMP, Project Management Professional
New Mexico State University 1980 — 1986
B.S., Electrical Engineering
First Advantage January 2011 - Present
Cypress Communications July 2007 - January 2011
Seagull Software July 2002 - May 2007
Arko Executive Services March 1999 - July 2002
USO Army January 1996 - March 1999
Skills
Troubleshooting, XP, Active Directory, Technical Support, Windows 7, VPN, Software Installation, Microsoft Exchange, Computer Hardware, Visio, Help Desk Support, Operating Systems, Printers, Blackberry, Call Centers, Windows XP, Security, Windows Server, LAN-WAN, System Administration
Education
Luther Rice University & Seminary 2010 — 2011
Master of Arts, Apologetics
DeVry University 1999 — 2002
Bachelor of Science, Computer Information Systems
ECPI Computer Institute 1993 — 1994
Diploma, Computer Office Technology
NeuStar, Inc. September 2011 - Present
The Efficacy Group 2003 - September 2011
Cypress Communications 2001 - 2002
Deason & Associates, PC 1994 - 2000
PricewaterhouseCoopers 1989 - 1994
Skills
Cost Management, Cost Analyst, Cost Reduction..., Procurement, Management, Process Improvement, Mergers & Acquisitions, Strategy, Finance, Strategic Planning, Business Process, Business Strategy, Financial Reporting, Analysis, Cost Control, Cost Planning, Vendor Management, Vendor Relations, Purchasing, Contract Negotiation
Education
Georgetown University - The McDonough School of Business 2004 — 2006
MBA
James Madison University 1985 — 1989
BBA, Accounting
Connecture April 2012 - Present
RelayHealth, a McKesson Company April 2008 - December 2011
McKesson November 2006 - March 2008
S1 Corporation 2004 - 2005
Equifax 2002 - 2004
Cypress Communications 1999 - 2001
IBM 1996 - 1999
MCI Corporation 1994 - 1996
MCI Corporation 1993 - 1994
MCI Corporation 1990 - 1993
Skills
Account Management, Strategic Planning, Healthcare, Forecasting, Customer Service, general management, P&L responsibility, Executive Management, Client Services, Revenue Management, Revenue Cycle, Providers, Health Plans, Transaction Processing, EDI, Financial Services, Information Technology, Software Implementation, Business Process..., Leadership Development, Coaching, Leadership Mentoring, Operations Management, Sales Management, Project Implementation, SDLC, Client Development, Client Engagement, Client Relationship..., Customer Retention, Customer Satisfaction, Call Center, SaaS, Driving Revenue
Education
Auburn University
M.B.A., Business Administration
Jacksonville State University
B.S., Managemet
Definition 6 March 2014 - Present
Freelance Musician June 1995 - Present
Kevin Leahy Interactive April 2002 - March 2014
Southern Ground June 2012 - December 2013
Southern Ground January 2012 - June 2012
Bellsouth / AT&T 2006 - 2007
Cypress Communications April 2003 - May 2005
Scient June 2002 - July 2002
iXL / Scient October 2000 - June 2002
iXL February 2000 - October 2000
Skills
Web Design, HTML, CSS, jQuery, PHP, E-commerce, User Interface Design, Web Project Management, Project Management, Technical Project..., Creative Direction, Art Direction, Graphic Design, Content Writing, Logo Design, Multi-sourcing, Digital Photography, Product Marketing, Fulfillment Management, Demand Forecasting, Music Production, Adobe Creative Suite, Music Performance, PMI, CIW, User Experience, Drums, Percussion, Creative Strategy, Web Analytics, SEO, Social Media Marketing, Recording, Interactive Marketing, User Interface, Strategy, CMS, Interaction Design, Marketing, Social Media, Social Networking, Online Marketing, Mobile Applications, Website Development, User Experience Design, Digital Marketing, Email Marketing, Digital Strategy, Google Analytics, Analytics
Education
Indiana University Bloomington 1992 — 1997
BS, Music & Telecommunications
Fordham Preparatory School 1988 — 1992
Regions Financial Corporation January 2014 - Present
Mspark May 2011 - January 2014
AdzZoo September 2010 - May 2011
WP Lead System August 2006 - May 2011
U1st Financial & U1st Alliance August 2008 - September 2010
Global Resorts Network September 2002 - August 2008
Cypress Communications 2000 - 2001
Staples Communications 1999 - 2000
QTS Communications 1998 - 1999
Skills
Marketing, Small Business, Networking, Coaching, Social Networking, Social Media Marketing, Email Marketing, Online Advertising, Social Media, Sales, SEO, New Business Development, Training, Advertising, Public Speaking, Relationship Marketing, Entrepreneurship, Direct Marketing, Marketing Strategy, Facebook, Lead Generation, Selling, Account Management, Business Strategy, Online Marketing, Sales Management, B2B, Public Relations, Recruiting, Marketing Communications, Team Building, Cold Calling, Business Development, SEM, Digital Marketing, Sales Operations, Direct Sales, Budgets, Integrated Marketing, Market Research
Education
Doane College 2008 — 2009
NA, Busines
University of Arizona 1997 — 1998
NA, Busines
Arapahoe Community College 1994 — 1996
AAS, Architecture
FactorTrust May 2006 - Present
Premiere Global Services April 2004 - May 2006
MegaPath Inc. January 2002 - April 2004
Cypress Communications January 1998 - September 2001
Scientific Atlanta October 1994 - January 1998
Ernst & Young March 1993 - October 1994
PricewaterhouseCoopers August 1990 - March 1993
Skills
Mergers, Start-ups, Executive Management, Business Strategy, Restructuring, Finance, Forecasting, Mergers & Acquisitions, Strategy, Strategic Partnerships, Business Development, Analytics, Product Management, New Business Development, Process Improvement, P&L Management, Competitive Analysis, Risk Management, Business Planning, Financial Modeling, Business Process..., Management Consulting, Due Diligence, SaaS, Financial Services, Venture Capital, Acquisition Integration, Credit, Corporate Finance, Outsourcing, Private Equity, Corporate Development
Education
Emory University - Goizueta Business School 1988 — 1990
MBA, Finance & Accounting
Florida State University - College of Business 1984 — 1988
BS, Finance
Crye-Leike Realty October 2011 - Present
Cypress Communications 2004 - 2006
MCI 1987 - 1990
Skills
Real Estate, Single Family Homes, Sales, Investment Properties, Leadership, Selling, New Home Sales, Entrepreneurship, Customer Service, Foreclosures, Residential Homes, First Time Home Buyers, Mortgage Lending, Move Up Buyers, Short Sales, REO, Condos, Contract Negotiation, Account Management, Management, Sellers
Education
LeMoyne-Owen College 1977 — 1981
Marketing and French
EasyLink Services June 2011 - Present
Cypress Communications March 2008 - February 2011
BellSouth Corporation 1985 - 2007
BellSouth International 1989 - 1992
Kutak Rock August 1983 - August 1985
Skills
SaaS, Contract Negotiation, Mergers, Joint Ventures, Intellectual Property, Corporate Law, Corporate Governance, Licensing, Due Diligence, Telecommunications, Strategic Partnerships, Software Licensing, Privacy Law, Mergers & Acquisitions, Cyberlaw, VoIP, IP, Cloud Computing, Legal Writing, Management, Litigation, Commercial Litigation, Corporate Development, Enterprise Software, Litigation Management, Venture Capital, Patents, Data Privacy, Legal Research, Legal Compliance, IT law, Employment Law, Dispute Resolution, Acquisitions, Negotiation, Trademarks, Restructuring, Copyright Law, Trade Secrets, Patent Litigation, International Business, Litigation Support, International Law, Arbitration, Private Equity, Executive Management, Divestitures, Mediation, IT Law
Education
University of Florida 1982 — 1983
LLM, Master of Laws in Taxation
University of Arizona 1978 — 1981
J.D., Law
Creighton University 1974 — 1978
Bachelor of Arts (BA), Political Science
Creighton Prep 1970 — 1974
High School
Cardinale Way Volkswagen April 2013 - August 2013
Prudential Ca Realty August 2013 - 2013
The OCJ Group August 2010 - April 2011
Motorcycle Safety Foundation July 2005 - 2011
Cypress Communications August 2008 - December 2009
Crescent Solutions May 2008 - August 2008
Scottel Voice and December 2007 - May 2008
ACS July 2004 - December 2007
Skills
T1, Telecommunications, Voice Mail, Switches, Troubleshooting, IP, Telephony, Unified Communications, Networking, VoIP
Education
Practical Schools, Anaheim 1980 — 1980
AA, Electronics Engineering Technology
Fullerton College
Electric Engineering Technology
San Jose State College
DOA Investments LLC. November 2012 - Present
Cypress Communications May 2011 - February 2012
Ricoh Americas Corporation December 2008 - April 2011
Ceridian Corporation June 2007 - May 2008
Ceridian Corporation June 2007 - May 2008
Zaptech Corporation (International engineering consulting firm) January 2005 - May 2007
Zaptech Corporation January 2005 - May 2007
Skills
•Advanced knowledge of..., •Working knowledge of..., •SIP SSMP and, A+..., Databases, Windows, Customer Service, Business Analysis, Visio, Requirements Analysis, Software Documentation, Access, Business Intelligence, SharePoint, User Acceptance Testing, Vendor Management, MS Project, SQL, Pre/Post Sales Engineers, Sales Engineering
Education
Georgia State University 2006 — 2008
Bachelor Degree, Business Administration 2006; Computer Information Systems
CenturyLink August 2014 - Present
Cypress Communication ( A Broadvox Company) November 2010 - July 2014
Cypress Communications October 2009 - November 2010
Cypress Communications July 2005 - November 2009
Intermedia 2001 - 2005
Shared Technologies Fairchild 1996 - 2001
Skills
Telecommunications, VoIP, Project Management, Call Centers, Process Improvement, CRM, Cloud Computing, Leadership, Unified Communications, Account Management, Management, Telephony, Business Operations, IP, Wireless, Networking, TDM, Customer Satisfaction, Vendor Management, Operations Management, Business Development, Data Center, Training, P&L Accountability, New Business Development, Customer Service, SIP Trunking, Solution Selling, Managed Services, Strategy, Direct Sales, IP PBX, Six Sigma, Call Center, Cisco Technologies, Mobile Devices, Sales, SIP, SaaS, T1, Business Analysis, Forecasting, MPLS, Co-location, Hosted Services, Salesforce.com, Professional Services, Outsourcing, Enterprise Software, Avaya
Education
Jagiellonian University 1980 — 1985
Masters of Arts, English (Language and Communications)
Comcast Cable December 2013 - Present
Intertek July 2011 - September 2013
PAETEC March 2010 - July 2011
Cypress Communications September 2006 - March 2010
CK & Associates, Inc. May 2004 - February 2006
Skills
Telecommunications, Contract Negotiation, Managed Services, Sales, Salesforce.com, CRM databases, Safety Compliance, Standards Compliance, EMC compliance
Education
Duke University 2000 — 2004
Sociology, Business Management
The Westminster Schools 1996 — 2000
American Cancer Society October 2005 - April 2013
BellSouth July 1997 - October 2005
Cypress Communications April 2001 - December 2001
PepsiCo February 1994 - July 1997
IBM 1992 - 1994
HSBC Marine Midland Bank 1988 - 1990
Skills
Coaching, Forecasting, Business Planning, Team Building, Financial Analysis, Budgeting, New Business Development, Business Analysis, Day To Day Operations, Business Transformation, Risk Assessment, Mergers, Strategic Analysis, Budgets, Strategic Financial..., Leadership, Operations Management, Cross-functional Team..., Analysis, Strategic Planning, Program Management, Business Development, Process Improvement, Project Management, Business Process, Finance, Start-ups, Management, Strategy, Mergers & Acquisitions, Competitive Analysis, Financial Modeling, Project Planning, Team Management, Due Diligence, Marketing, Business Strategy, Business Process..., Executive Management, Internal Controls, Management Consulting, Managerial Finance, Change Management, Risk Management, Vendor Management, CRM, Strategic Partnerships, Team Leadership, Portfolio Management, Leadership Development
Education
University of Virginia Darden School of Business 1990 — 1992
MBA
Howard University
BBA
The University of Georgia
Douglas County School District August 2014 - Present
Numbers Etc. October 2009 - Present
Cherry Creek Presbyterian Church January 2013 - August 2014
Parker Evangelical Presbyterian Church January 2011 - May 2012
Cricket Communications February 2009 - May 2009
First American SMS 2002 - 2004
FMC Technologies 2000 - 2001
Cypress Communications 2000 - 2000
First American Title May 1997 - December 1999
Skills
Teaching, Public Speaking, Microsoft Office, Community Outreach, Non-profits, Event Planning, Microsoft Excel, Leadership, Tutoring, Curriculum Design, Customer Service, Curriculum Development, Microsoft Word, PowerPoint, Team Building, Event Management, Budgets, Research, Staff Development, Strategic Planning, Fundraising, Leadership Development, Nonprofits
Education
Arapahoe Community College 2011 — 2012
AA, Early Childhood Education
Irvine Valley College 2002 — 2004
General
Saddleback College 1992 — 1998
General
Cypress Communications May 2000 - February 2011
Cotton States Insurance April 1985 - May 2000
Skills
Account Management, Avaya, Call Centers, Customer Service, Help Desk Support, Management, Sales, Software Installation, System Administration, T1, VoIP, Voice Mail
Education
Georgia State University
Business
Mitel 2015 - Present
CenturyLink 2012 - 2014
Access One, Inc. 2008 - 2010
Cypress Communications 2006 - 2008
American Fiber Systems 2004 - 2005
Choice One Communications 2001 - 2004
Allegiance Telecom 1998 - 2001
Skills
Public Speaking, Sales Management, Motivational Speaking, Leadership, Competitive Analysis, Strategy, Telecommunications, Strategic Planning, Sales Operations, Forecasting, Business Development, Lead Generation, New Business Development, Unified Communications, Sales, Managed Services, Team Leadership, Enterprise Software, Data Center, CRM, Channel, Business Strategy, Management, Networking, Employee Engagement, Salesforce.com, Business Planning, Go-to-market Strategy, Marketing Strategy, Team Management, Direct Sales, Strategic Partnerships, Solution Selling, Account Management, Sales Process, Channel Partners, P&L, Income Statement, Budgets, Recruiting, Product Management, SaaS, Cross-functional Team..., Business Expansion, Business Acquisition, Senior Executive..., Sales Motivation
Education
Villanova University 1973 — 1977
BA, Sociology
Lake Forest Graduate School of Management 1983 — 1986
MBA, General Management
Sound Advice Consulting Services August 2011 - June 2014
CBI Connect August 2010 - May 2011
IT BY DESIGN September 2008 - July 2010
NCR Corporation (formerly Retail Automation Products) July 2008 - August 2009
Cypress Communications September 2006 - September 2008
ePlus Technology April 2003 - April 2005
Skills
Business Analysis, Project Management, Scrum, Management, Consulting, Vendor Management, Sales, Information Technology, CRM, Managed Services, Networking, SaaS, Real Estate Transactions, Real Estate Development, Real Estate Marketing, Real Estate Technology
Education
Georgetown University
Bachelor of Arts (B.A.)
Notre Dame Academy
High School
Cypress Communications February 2011 - Present
Cypress Communications July 2008 - January 2011
Cypress Communications December 2006 - June 2008
Bellsouth 2001 - 2006
United States Air Force March 1993 - August 2000
Skills
BGP, OSPF, CDP, Spanning Tree, TACACS+, Broadsoft, Cisco IOS, Cisco Routers, Nortel, DSL, Alcatel, Juniper, LAN-WAN, Spirent Test Center, Fluke, Network Design, Network Security, Failover, IP, Product Development, IPSec, VRF, MPLS VPN, Cisco VPN, Cisco Routing &..., Management, Change Management, Unified Communications, Telecommunications, Military Experience, VoIP, Network Engineering, Firewalls, NAT, Training Delivery, User Acceptance Testing, New Product..., Inter-departmental..., Hiring Personnel, Employee Evaluation, Visio, Network Traffic Analysis, Wireless Networking, Test Lab Management, QoS
Education
American InterContinental University 2004 — 2006
Bachelor of Information Technology, Network Administration
Dalton State College 1992 — 1993
General Studies
Button It Up March 2008 - Present
Cypress Communications March 1998 - December 2006
Mosaic Corporation May 1996 - March 1998
Legal Information Management Associates April 1995 - April 1996
Aspen Systems Corporation August 1993 - April 1995
The LITIDEX Compnay October 1988 - August 1993
Holland Shipes Vann, P.C. February 1986 - September 1988
Tennessee Valley Authority August 1975 - February 1986
Skills
Staff Supervision, Sales Operations, Management, Training, CRM, Selling, Time Management, Sales Process, Customer Service, Event Management, Marketing, Sales, Social Media, Public Relations, Customer Retention, B2B, Social Networking
Education
University of Tennessee-Knoxville 1972 — 1975
Juris Doctor, General law degree
Haslam College of Business at the University of Tennessee 1968 — 1972
BS Public Administration, public administration, political science
Kraft Kennedy August 2012 - Present
Consolidated Technologies, Inc. June 2011 - December 2011
Cypress Communications January 2008 - June 2011
Compliance Depot, LLC. May 2006 - December 2007
UAC - United Asset Coverage March 1997 - May 2006
MFS Communications (formerly RealCom) June 1991 - March 1997
Skills
Telecommunications, Hosted VoIP, Unified Communications, Hosted Services, Consultative Selling, Solution Selling, Business Development, Contract Negotiation, Outsourcing, Selling, Management, VoIP, Managed Services, New Business Development, Account Management, Strategic Partnerships, Sales Operations, SaaS
Education
Adelphi University
BA
AT&T November 2010 - Present
Cypress Communications January 2008 - June 2010
AT&T (formerly BellSouth) January 2005 - September 2007
Mangos, Inc. November 2003 - December 2004
The Home Depot June 2003 - November 2003
J. Walter Thompson July 1999 - May 2002
Team South, a subsidiary of Rapp Collins Worldwide July 1998 - July 1999
Carson Direct May 1997 - July 1998
Wachovia 1996 - 1997
Skills
Online Marketing, Direct Marketing, Marketing Strategy, Advertising, Brand Awareness, Digital Marketing, Integrated Marketing, Marketing Communications, Direct Mail, Online Advertising, Lead Generation, Email Marketing, Strategy, Marketing, Analytics, Cross-functional Team..., Social Media, Leadership, PPC, Management, Google Analytics
Education
University of Georgia - Terry College of Business 2002 — 2003
MBA
Emory University - Goizueta Business School 1993 — 1997
BBA
Technical Innovation August 2013 - Present
Bridges System Integration March 2012 - August 2013
Broadview Networks October 2008 - March 2012
Cypress Communications April 2006 - September 2008
Verizon Business/ MCI December 2004 - April 2006
MCI May 2003 - December 2004
Cable and Wireless July 2002 - May 2003
UUNET/MCI 1997 - July 2002
Skills
Co-location, Telecommunications, Sales Management, Solution Selling, Managed Services, Direct Sales, Contract Negotiation, Selling, VoIP, Professional Services, Cloud Computing, Leadership, Sales, Management
Education
Hampden-Sydney College 1993 — 1997
Bachelor of Science, History
Charter Business May 2012 - Present
Sprint Nextel April 2010 - May 2011
Techni-Logic Communications August 2007 - August 2009
Cypress Communications 2006 - 2007
Inter-Tel Technologies 2004 - 2005
Metrocall Wireless 2000 - 2003
Bevans Arabians 1985 - 1999
Skills
Solution Selling, New Business Development, Account Management, Managed Services, Direct Sales, Selling, Sales, Channel, B2B, Channel Partners, Cloud Computing
Education
Kilgore College 1983 — 1985
Business
Rockwall High School
AppRiver June 2011 - Present
Cypress Communications October 2007 - June 2011
Cavalier Telephone March 2006 - October 2007
General Dynamics March 2004 - March 2006
Network Telephone Corporation January 2001 - March 2004
Network Telephone Corporation May 2000 - January 2001
Skills
Web Services, C#, Java, Microsoft SQL Server, Business Analysis, Hibernate
Education
University of West Florida 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Florida Institute of Technology 1998 — 1999
BS, Computer Science
Brandon's Networking Services June 2014 - Present
Teleperformance January 2015 - April 2015
CompuCom August 2014 - November 2014
One Dot Systems February 2014 - June 2014
Orange Coast Communications April 2013 - January 2014
Cypress Communications April 2012 - April 2013
AT&T U-Verse March 2010 - April 2012
US Army July 2002 - March 2009
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, IP, Call Centers, Telephony, Cabling, Switches, Routers, Technical Support, Ethernet, Online Gaming, POTS, Comcast, AT&T U-Verse, Coax, Customer Service, Customer Satisfaction, Software Installation, LAN-WAN, Wireless Networking, Computer Network..., Computer Hardware, WAN, Network Design, Networking, VPN, Cisco Technologies, Network Engineering, Fiber Optics, Windows 7, Windows XP, Testing, Hardware, Laptops, DSL, Data Center, DHCP, DNS, Operating Systems, Information Technology, Help Desk Support, Managed Services, IT Operations, Broadband, ISDN, TCP/IP, T1, System Deployment
Education
New Horizons 2013 — 2014
IT Certifications, It certifications
United States Army Signal School 2006 — 2007
Military Communications, Signal Support Specialist, 4.0
Broward College 2003 — 2006
Associate of Arts (A.A.), Computer Science
United States Army Signal School 2002 — 2003
Military Communications, Telephone Switchboard, 4.0
S2 Ventures June 2013 - Present
CIRRACORE - ENTERPRISE CLOUD September 2013 - May 2015
Equinix January 2011 - June 2013
Cypress Communications July 2007 - January 2011
Netifice Communications May 2002 - October 2006
Intelispan Inc July 2000 - April 2002
SplitRock Services February 1999 - June 2000
Gridnet International May 1995 - February 1999
BSAN - ICS 1987 - May 1995
Southern Bell - BellSouth April 1974 - 1987
Skills
PMP, IP, Telecommunications, Unified Communications, Data Center, Managed Services, Integration, SIP, Telephony, Wireless, Cloud Computing, VoIP, MPLS, Ethernet, Cisco Technologies, WAN, Co-location, Network Design, Leadership, Network Engineering, Computer Network..., Network Architecture, Business Development, SaaS, Mergers & Acquisitions, Professional Services, Solution Selling, Strategy, Networking, Vendor Management, Security, Mobile Devices, Switches
Education
Florida Atlantic University 1972 — 1974
BSEE, Computer Design and Architecture
Scientific Games April 2012 - Present
The Weather Channel November 2013 - May 2014
Cypress Communications March 2010 - April 2012
Freelance Experience October 2008 - December 2009
DS Waters April 2005 - August 2005
The Longitude Group May 2004 - April 2005
Monarch Computer Systems December 2003 - October 2004
Skills
Unified Communications, Call Center, Customer Satisfaction, CCNA, Telecommunications, Troubleshooting, Cisco Technologies, VoIP, Microsoft Excel, Critical Thinking, Customer Service, Photoshop, Call Centers, Active Directory, VPN, LAN-WAN, Hardware, IP, Network Engineering, TCP/IP, VMware, Software Installation, Telephony, Network Administration, Computer Network..., SIP, Servers, Cisco Routers, Networking, Routers, Switches, Help Desk Support, WAN, Integration, Cisco Call Manager, Computer Hardware, Ethernet, Windows 7, TDM, System Administration, XP, Managed Services, Visio, Cisco IOS, Cabling, Wireless Networking, Network Design, Firewalls
Education
Gwinnett Technical 2008 — 2010
Gwinnett Technical College 2008 — 2009
Networking Specialist Diploma, Cisco Networking
Collins Hill High 1999 — 2003
VocationalGraphic Arts
M L Radcliffe Inc August 2008 - Present
SourceRight Solutions, a division of Randstad October 2009 - 2010
Cypress Communications June 2007 - July 2008
SIBERS, Inc August 2003 - August 2005
TIC Enterprises March 2001 - July 2002
Skills
Consulting, Training, Human Resources, Customer Service, Project Management, Testing, Accounting, Vendor Management, Telecommunications, Team Building, Management, System Administration, Outlook, Certfied HITech Pro..., PowerPoint, Project Planning, Integration, Program Management, Change Management, Leadership, Coaching, Strategic Planning
Education
Keller Graduate School 2003 — 2006
Master, Human Resources-Training
Devry University 1998 — 2002
Bachelor, Telecommunications Management
Walton College
Bachelor, Accounting
AutoTrader.com July 2010 - Present
Cypress Communications August 2007 - June 2010
UDA Technologies January 2005 - August 2007
Auburn University English Center August 2003 - May 2005
Auburn University 2003 - 2005
Skills
Social Media, Marketing Communications, Public Relations, Writing, Promotions, Photography, Editing, Online Marketing, Copywriting, Sponsorship, Integrated Marketing, Social Media Marketing, Press Releases, Media Relations, Leadership, SEO, Facebook, Marketing, Strategy, Web Content, Content Management, Publishing, Direct Marketing, Newsletters
Education
Auburn University 2002 — 2005
Master, Technical and Professional Communication
Auburn University 1998 — 2002
Bachelor of Arts, English
Airband Communications August 2011 - Present
Cypress Communications January 2000 - November 2009
Cypress Communications February 2000 - October 2009
Cypress Communications January 2000 - January 2009
Executone January 1997 - January 1999
Daou Systems, Inc. August 1997 - May 1998
Fisk Electric, Data services February 1996 - September 1997
Skills
Cisco Technologies, Routers, VoIP, Telecommunications, Integration, IP, Networking, Telephony, Troubleshooting, Switches
Education
Coleman College 1985 — 1988
certificate, Electronics and computer repair
Misource Inc. November 2006 - Present
Cypress Communications August 2004 - March 2006
Black Box Network Services March 2002 - August 2004
Siemens ICN January 1999 - March 2002
Shared Technologies Fairchild January 1992 - January 1999
Education
Fullerton College 1998 — 2004
courses, Business
Winters High School 1995 — 1998
Diploma, General
First Data Corporation September 2014 - Present
Independent July 2009 - August 2014
Cypress Communications March 2008 - June 2009
EarthLink October 2005 - November 2007
EarthLink March 2003 - October 2005
Scott Madden 1999 - 2003
Jay Gaines & Company 1995 - 1998
Skills
Call Center, Telecommunications, Process Improvement, Call Centers, Change Management, Customer Experience, Cross-functional Team..., CRM, Vendor Management, Customer Retention, Program Management, Start-ups, Strategy, Leadership, Outsourcing, Product Management
Education
Emory University - Goizueta Business School 1998 — 1999
MBA
State University of New York at Stony Brook 1990 — 1992
MS
Stony Brook University 1987 — 1990
BS
Birch Communications August 2015 - Present
Cbeyond June 2012 - August 2015
Cypress Communications June 2010 - June 2012
Cypress Communications January 2008 - June 2010
Cypress Communications January 2007 - February 2008
Cypress Communications January 2001 - January 2007
Cypress Communications October 1999 - January 2001
NetCom International February 1997 - October 1999
Skills
Unified Communications, Network Design, Sales Engineering, VoIP, WAN, Cisco Technologies, Firewalls, SIP Trunking, Telephony, MPLS, IP PBX, LAN-WAN, SIP, Co-location, QoS, IP, Managed Services, Ethernet, T1, ISDN, Unified Messaging, Data Center, Telecommunications, Switches, Routers, VPN, Cloud Computing, Wireless Networking, Networking, Hosted Services, Computer Network..., TDM, Avaya, Metro Ethernet, Wireless, Frame Relay, Network Architecture, DSL, Broadband, Cisco Call Manager, Network Engineering, Routing, Voice Mail, Video Conferencing
Education
Georgia State University 1991 — 1997
BA, Education, Education Technology
Georgia Perimeter College 1990 — 1992
Music
University of Georgia - Terry College of Business
Keystone Automotive Industries, Inc. November 2012 - Present
San Joaquin Valley College June 2009 - February 2012
Cypress Communications January 2003 - April 2009
American Tower Corporation June 2001 - January 2003
Cypress Communications February 2000 - May 2001
ADT Security Services March 1997 - February 2000
Skills
Payroll, Accounting, Accounts Payable, Invoicing, Training, Human Resources, Leadership, General Ledger, Microsoft Excel, Customer Service, Data Entry, Recruiting, Call Centers, Microsoft Office, Time Management, Sales, Auditing, Bookkeeping, Program Management, Negotiation, Telecommunications, Outlook, PowerPoint, Microsoft Word, Financial Analysis, Team Building, Customer Retention, Event Planning, Team Leadership, Access, Process Improvement, Inventory Management
Education
Millsaps College 1985 — 1989
Bachelor of Arts Degree, History/ Political Science
Belhaven University 1985 — 1987
CloudRoute July 2015 - Present
Broadvox Inc March 2014 - July 2015
Cypress Communications July 2011 - March 2014
Skills
Financial Analysis, Microsoft Excel, Forecasting, Access, Microsoft Office, Microsoft Word, Financial Modeling, PowerPoint, Analysis, Financial Reporting, Capital Budgeting, NPV, Accounting, Account Reconciliation, Corporate Finance, Auditing, Finance
Education
Butler University 2009 — 2012
Bachelor, Business Finance
Carmel 2002 — 2006
Cox Enterprises August 2012 - Present
RedPrairie June 2010 - June 2012
The IQ Business Group January 2009 - February 2010
Independant Consultant June 2008 - December 2008
EZ Prints, Inc. July 2007 - June 2008
The IQ Business Group August 2006 - July 2007
IBM (Manpower contract) February 2006 - July 2006
Fidelity Information Services (formerly WebTone Technologies) March 2001 - February 2006
Cypress Communications November 1999 - March 2001
Data Management & Staff Recruiters July 1999 - November 1999
Skills
Applicant Tracking..., Talent Acquisition, Talent Management, Recruiting, Technical Recruiting, Onboarding, Internet Recruiting, Sourcing, SDLC, Personnel Management, Interviews, Employee Relations, Management, Employee Benefits, Marketing, Human Resources, Strategy, Project Planning, Leadership, HRIS, Performance Management, Training, Benefits Administration, Workforce Planning, Payroll, Vendor Management, Screening
Education
Art Institute of Philadelphia 1986 — 1988
Associate
Caesar Rodney High School 1982 — 1986
Honda Motors January 2015 - Present
INTERTEK Testing Services, NA September 2011 - December 2012
One Communications/ Acquired by EarthLink July 2010 - August 2011
Cypress Communications January 2007 - May 2009
TCP Business Systems, Inc. 2002 - 2006
Skills
Telecommunications, IP, Networking, VoIP, Product Management, Mobile Devices, LTE, Business Development, New Business Development, Cloud Computing, Account Management, Quality Assurance, Mobile Applications, Product Marketing, Program Management, Team Leadership, CDMA, Sales Management, CRM, Unified Communications, Integration, Building Relationships, Call Centers, Solution Selling, Strategic Partnerships, Management, Data Center, Strategy, Managed Services
Education
William Paterson University of New Jersey 1982 — 1983
Business Administration, Management and Operations
Bergen Community College 1979 — 1981
Associate's Degree, Business Administration, Management and Operations
Ramapo Regional H.S. (Franklin Lakes, N.J.)
High School
GTT December 2006 - Present
Cypress Communications August 2005 - March 2006
MICROS Systems Inc March 2004 - August 2005
Skills
MPLS, Wireless, Direct Sales, Salesforce.com, IP, Account Management, Cloud Computing, Unified Communications, Sales Management, SaaS, Ethernet, Sales Process, Data Center, Product Management, Cisco Technologies, Sales, Selling, SIP, Call Center, Managed Services, Solution Selling, Telecommunications, VoIP, Strategic Partnerships, Management, Networking
Education
Hofstra University
CenturyLink September 2014 - Present
XO Communications April 2012 - May 2014
Broadvox (aka Cypress Communications) June 2011 - April 2012
CRE Secure Payments, LLC November 2010 - April 2011
Cypress Communications March 2004 - October 2010
Self Employed September 2003 - March 2004
Unity church in suwanee ga 2000 - 2004
RAMSAFE Technologies March 2002 - September 2003
Telemate Software 1994 - 2001
The Reynolds and Reynolds Company 1985 - 1994
Skills
Marketing Communications, Cloud Computing, Social Media, Email Marketing, Graphic Design, Brand Management, Project Management, Marketing, Advertising, Press Releases, Management, Enterprise Software, Telecommunications, Media Relations, Lead Generation, CRM, E-commerce, Account Management, Unified Communications, SaaS, Direct Sales, Product Management, SEO, Product Marketing, Public Relations, Sales, B2B Marketing, Corporate Communications, Salesforce.com, Messaging, Strategic Partnerships, B2B, Blogging, Strategy, Competitive Analysis, Demand Generation, Digital Marketing, Solution Selling, Start-ups, Online Marketing, Integrated Marketing, Sales Process, Multi-channel Marketing, Managed Services, Channel Partners, Business Development, Mobile Devices, Analyst Relations, Cross-functional Team...
Education
Georgia State University
Computer Science, Eng & Literature, Business
Cbeyond June 2012 - Present
Primerica August 2009 - May 2012
Verizon Wireless May 2006 - November 2008
Cypress Communications April 2004 - November 2005
Cypress Communications April 2004 - November 2005
DeKalb County School June 2002 - April 2004
Marshall's Distribution Center January 2001 - June 2002
Airtouch Cellular June 1998 - April 2000
GE Capital June 1993 - May 1998
Skills
Committed to Excelleance, Troubleshooting, Sales, Customer Service, Program Management, Accounts Receivable, Telecommunications, Management, Invoicing, Human Resources, Call Centers, Wireless, Customer Retention, Customer Experience, Customer Satisfaction, Training
Education
National-Louis University 1998 — 1999
Masters, Human Resource Management
National-Louis University 1998 — 1999
Masters of Science, Human Resources
State University of New York at Buffalo 1980 — 1985
Bachelors of Science, Business Administration
State University of New York 1979 — 1985
Bachelors of Science, Business Administration
Sage 2010 - 2015
Cypress Communications 2009 - 2010
ECI2 1999 - 2009
Siemens Business Services, Inc 1995 - 1999
IKON Technology Solutions 1992 - 1995
GTE SpaceNet 1990 - 1992
KPMG 1986 - 1990
United States Air Force 1981 - 1986
Skills
Strategic Partnerships, SaaS, Process Improvement, Mergers, Business Planning, Mergers & Acquisitions, Program Management, Cross-functional Team..., Product Management, Strategy, Integration, Management, Enterprise Software, Professional Services, Executive Management, Solution Selling, Leadership, Business Intelligence, Cloud Computing, Consulting
Education
Miami University 1977 — 1981
B.S, Computer Systems Analysis
Loffler Companies November 2014 - Present
RMM Solutions Inc. January 2014 - November 2014
Charter Business December 2012 - January 2014
Charter Business February 2010 - January 2013
Cypress Communications March 2008 - July 2009
Hiawatha Broadband Communications, Inc December 2006 - March 2008
DTI April 2004 - October 2006
Nextel Partners October 2002 - April 2004
Onvoy January 1999 - August 2002
Ovation 1997 - 1999
Skills
New Business Development, Contract Negotiation, B2B, P&L Management, Lead Generation, Customer Relations, Strategic Planning, Customer Service, Budgeting, Public Speaking, Telecommunications, Marketing Strategy, Microsoft Office, Team Building, VoIP, Advertising, Product Development, Coaching, Salesforce.com, Forecasting, Call Center, Account Management, Consultative Selling, Team Leadership, Market Planning, Problem Solving, Sales Management, Selling, Solution Selling, Strategic Partnerships, Business Development, Budgets, PRI, Management, Sales, Direct Sales, Sales Operations, Customer Retention, Key Account Management, Cloud Computing, Customer Satisfaction, Sales Process, Leadership, Strategy, Cold Calling, Managed Services, MPLS, Unified Communications, Marketing, Co-location
Education
HIPAA Training.com 2014 — 2014
Completed November 2014, HIPAA Certification, Passed
Disney Institute 2008 — 2008
Class Certification, Relationships, People Skills, Customer Experience
Hennepin Technical College 1991 — 1993
Associate's Degree, Supervisory Mgmt
University of Wisconsin-Platteville 1986 — 1988
Business
Children's Healthcare of Atlanta March 2015 - Present
Vaco September 2014 - March 2015
WellStar Health System August 2012 - September 2014
WellStar Health System December 2010 - July 2012
WellStar Health System September 2009 - December 2010
WellStar Health Systems October 2007 - September 2009
Equifax, Inc April 2006 - June 2007
Equifax, Inc October 2003 - April 2006
PWCES, LLC 2001 - 2003
Cypress Communications 2000 - 2001
Skills
QlikView, Datawatch ES/Monarch..., Horizon Business..., Canopy, Business Objects, Crystal Reports, Web Intelligence, SQL Server, SQL, Unix, Query Analyzer, System Administration, End User Support, Troubleshooting, Testing, Business Intelligence, Healthcare, Problem Solving, Report Writing, Microsoft SQL Server, Technical Support, Epic Systems, Software Documentation, Software Implementation, HIPAA, EMR, Healthcare Information..., EHR, Informatics, Project Management
Education
Georgia State University 1994 — 1998
BBA, Management, Human Resources
Georgia State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southwire Company June 2012 - Present
WGCL/CBS Atlanta November 2010 - June 2012
WGCL/CBS Atlanta July 2007 - September 2010
Cypress Communications November 2000 - June 2006
Skills
Budgets, Microsoft Office, Accounting, Public Relations, Microsoft Excel, Accounts Receivable, Inventory Management, Management, Microsoft Word, Training, Mas 90, Social Networking, Sales, Customer Service
Education
Florida A&M University 1994 — 1998
Bachelor of Science, Business Economics
Miami Killian Senior High 1991 — 1994
Silva Ops LLC March 2013 - Present
Days Inn Fort Lauderdale 2009 - January 2015
Off The Trax Lounge 2009 - January 2013
Cypress Communications 2005 - 2009
Summit Media 2002 - 2005
Comcast / Jones Intercable / Continental Cable 1990 - 1998
Skills
Telecommunications, SEO, Software Installation, Team Leadership, Business Process..., Customer Service, Online Marketing, Networking, Entrepreneurship, Product Development, Strategy, Sales, Business Development, Management, Start-ups, Strategic Planning, Social Networking, Event Management, New Business Development, Leadership
Education
Sheridan College 2009 — 2010
Certification, Solar Energy Technology/Technician
National Open College Network 2000 — 2002
A level certificate, Business Management
ITT Technical Institute 1994 — 1997
AA, Electrical and Electronics Engineering
Broward Community College 1992 — 1994
Experience, Radio & TV Productions
Manheim January 2013 - Present
Self-Employed March 2009 - January 2013
Promethean October 2011 - August 2012
Allconnect May 2010 - October 2011
Cypress Communications April 2008 - December 2008
EarthLink, Inc. December 2005 - January 2008
EarthLink, Inc. July 2003 - December 2005
Skills
Competitive Analysis, Business Case, Social Media Marketing, Web 2.0, Concept Development, Product Management, Product Marketing, Cross-functional Team..., E-commerce, Product Launch, Product Development, Multi-channel Marketing, Data-driven Marketing, Mobile Devices, Marketing Strategy, Telecommunications, Customer Experience, CRM, Marketing Management, Marketing, Social Media, Management, Project Portfolio..., Strategy, Go-to-market Strategy, Start-ups, Market Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA, Marketing, Product Management
Georgia State University - J. Mack Robinson College of Business 1986 — 1989
BBA, Business Information Systems
Voya Financial August 2015 - Present
Citizens Bank October 2013 - August 2015
New England Quality Care Alliance June 2012 - October 2013
John Hancock Financial Services May 2005 - June 2012
MetLife March 2004 - May 2005
MetLife August 2003 - March 2004
Cypress Communications January 1999 - August 2003
Norman's Hallmark September 1995 - December 1998
Sunrise Resort May 1995 - September 1998
Skills
Visio, PowerPoint, Microsoft Office, Lotus Notes, Outlook, Concur, Microsoft Excel, Process Scheduler, Training, Time Management, SharePoint, Microsoft Office 2010, Windows XP Professional, Microsoft Windows 98, Microsoft Word, Disaster Recovery, Scheduling, Department Budgeting, Committee Liaison, Board Governance, Lawson General Ledger, Adobe Software, Budget Tracking, Project Management, Firefox, Internet Explorer, Research, Event Planning, PeopleSoft, Orbitz Travel, Silverpop, Photoshop, Sales, Management, Recruiting, Travel Arrangements, Calendaring, Marketing, Employee Benefits
Education
Stockton University 1995 — 1998
Bachelor of Arts and Humanities, Literature
Castleton State College 1994 — 1995
N/A, Education
Kingsway 1990 — 1994
Diploma
Huawei Technologies August 2010 - June 2012
Cypress Communications December 2009 - May 2010
Sprint Nextel January 2005 - March 2009
Sprint Nextel December 2001 - March 2009
Sprint Nextel January 1999 - January 2001
Sprint January 1996 - January 1999
Sprint January 1992 - January 1996
Skills
Troubleshooting, Telecommunications, CDMA, Computer Network..., VoIP, IP, Wireless, Frame Relay, T1, MPLS, Vendor Management, Process Improvement, Project Management, Performance Management, Performance Improvement, Team Leadership, Multi-Cultural Team..., Customer Service, Communication, Data Analysis, Quality Improvement, Root Cause Analysis, Documentations, Management, Leadership, WAN, GSM, ATM networks, UMTS, Network Engineering, Training, Call Centers, Transmission, LAN-WAN, 3G, Networking, Provisioning, Ethernet, Switches, Cellular Communications, DWDM, Network Design, Telephony, LTE, SDH, SS7, ISDN, Routers, Optical Fiber, ATM Networks
Education
Dekalb Community College
Austin Heart June 2015 - Present
Beckwith Electronic Systems February 2009 - May 2015
Cypress Communications May 2000 - December 2008
Cypress Communications December 2006 - November 2008
Golden Sky Systems-Billings, MT 1997 - 2000
Fayette Savings 1985 - 1990
Skills
Process Improvement, Call Center, Data Center, Project Management, T1, Business Analysis, Call Centers, Visio, Negotiation, Account Management, Testing, Start-ups, Program Management, Sales, Integration, Process Scheduler, Telecommunications, Wireless, VoIP, Managed Services, Team Building, Management
Education
Concordia University-Austin 2012 — 2014
Health/Health Care Administration/Management
University of Phoenix 2011 — 2012
Health/Health Care Administration/Management, A
Texas A&M University 1982 — 1983
Accounting
Blinn College 1980 — 1982
Associate Arts, Accounting
La Grange High School
Delta Air Lines April 2015 - Present
A Creative View April 1994 - Present
Procurri June 2014 - April 2015
Lee County Cooperative Clinic November 2013 - May 2014
Apple 2008 - October 2013
Apple October 2008 - May 2013
Comcast Interactive Media June 2006 - September 2008
Cypress Communications June 2005 - December 2005
Verizon Wireless June 1996 - March 2004
WWWZ Z-93 Radio 1984 - 1990
Skills
Videography, Social Networking, Music, Photography, Television, Social Media, Public Speaking, Event Management, Social Media Marketing, Entrepreneurship, Public Relations, Advertising, CCNA, Cisco Routers, Cisco Networking, Computer Network..., Cisco VoIP, Help Desk Support, Technical Support, Apple, Multimedia, Facebook, Cisco Technologies, Cisco IOS, Customer Experience, Website Development, Video Production, Web Development, MCSE 2003, EIGRP, SMTP, POP3, Microsoft SQL Server, Databases, Access Lists, IP, VLAN, Routing Protocols like..., Frame Relay, Active Directory, Windows Server, A+ Trained, Networking, Microsoft Office Xp, Windows 7, Windows Vista, Windows XP Pro, Adobe Creative Suite, Customer Service, Hardware
Education
Gwinnett Technical College 1999 — 2004
Associate of Science (AS), System, Networking, and LAN/WAN Management/Manager, 3.19
Art Institute of Atlanta 1990 — 1991
AS, Music Business- Video Production - Photograhy
Middleton High School
CIGNA Healthcare March 2013 - Present
NSPI November 2010 - March 2013
Cumulus Media July 2010 - November 2010
Savvis September 2007 - December 2009
Cypress Communications September 2006 - September 2007
Cablevision June 2005 - August 2006
The Queen Afua Wellness Institute August 2004 - December 2005
Skills
CCNA, CCENT, Cisco IOS, Cisco Technologies, CompTIA Network+..., Troubleshooting, Routers, Switches, TCP/IP, Network Administration, Networking, Wireless Networking, Windows Server, Active Directory, CompTIA A+ Certification, Web Services, Windows, VoIP, Cabling, Microsoft Office, Linux, VMware, Data Center, Security, Backup Exec, XP, Network Security, VMware ESX, Computer Hardware, Network Design, Windows 7, Servers, A+ Certified, Microsoft Exchange, Software Installation, Virtualization, Technical Support, SharePoint, Unix, Software Documentation, LAN-WAN, Managed Services, DNS, Group Policy, Citrix, Disaster Recovery, Network Architecture, Windows XP, VPN, BMC Remedy
Education
New York Institute of Technology 2001 — 2005
BS, Telecommunications Networking Management
George Westinghouse Informational Technologies High School 1997 — 2001
Computer Repair, Computer Repair
IBM Internet Security Systems June 2007 - Present
Cypress Communications July 2000 - June 2007
Skills
VPN, IPS, Network Security, Solution Architecture, Firewalls
Education
Kennesaw State University 1986 — 1990
Tucker Energy Services, Inc. February 2013 - Present
Allied Oil & Gas December 2010 - July 2013
Medicine Hat Police Commision 2008 - July 2013
City of Medicine Hat October 2007 - July 2013
AUMA 2007 - July 2013
Exterran June 2011 - January 2013
Chase Paymentech June 2010 - June 2011
Cypress Communications September 2009 - June 2010
Saamis Employment & Training 2002 - 2010
ProComm 2007 - 2009
Skills
Public Speaking, Marketing Strategy, Sales Management, Management, Strategic Planning, Public Relations, New Business Development, Negotiation, Social Media, Coaching, Fundraising, Business Development, Budgets, Marketing, Project Management, Proposal Writing, Operations Management, Entrepreneurship, Sales, Strategic Communications, Team Building, Project Planning, Policy, Leadership, Community Development, Social Media Marketing, Small Business, Business Strategy, Customer Service, Media Relations, Business Planning, Sales Operations, Government, Microsoft Office, Contract Negotiation, Team Leadership, Aboriginal Relations, First Nations, Canadian History, Canadian politics, Aboriginal Affairs, Event Management, Nonprofits, Training, Leadership Development, Change Management, Analysis, Organizational..., Marketing Communications, Event Planning
Education
Athabasca University 1996 — 2000
History
The University of Lethbridge 1994 — 1994
History
Medicine Hat College 1993 — 1994
History
Hilltop High School
Hilltop High School
Hilltop High School
Bridge2 Solutions May 2014 - Present
InterContinental Hotels Group November 2011 - April 2014
Cypress Communications April 2011 - October 2011
Trilliant Networks October 2010 - April 2011
IBM August 2006 - September 2010
Amdocs February 2006 - August 2006
HSBC Global Technology India January 2005 - February 2006
Saama Technologies September 2004 - December 2004
Systems Plus Solutions May 2002 - August 2004
Skills
Oracle, Spring, Hibernate, JSP, Servlets, Eclipse, Struts, Tomcat, Java Enterprise Edition, JDBC, Websphere, JavaScript
Education
Gujarat University 1998 — 2002
BE, Computer Engineering
Experimental Surat
Experimental Surat
CertaPro Painters January 2013 - Present
BestMark, Inc. October 2009 - Present
IBD Kitties November 2008 - Present
JL Administrative Services April 2010 - January 2013
CA3 Construction Company, Inc. October 2005 - September 2009
Gameday Centers Southeastern, LLC September 2004 - October 2005
Shamrock Building Systems, Inc. June 2003 - July 2004
Key Construction Services, Inc. July 2001 - May 2003
Key Construction Services, Inc. April 2001 - July 2001
Cypress Communications November 2000 - February 2001
Skills
Accounts Payable, Office Organization, Administrative Support, Office Administration, General Office Duties, Payroll Administration, Front Office..., Organizational..., Human Resources..., File Management, Microsoft Office, Outlook, Procedure Development, Customer Oriented, Construction Office..., Office Management, Payroll, Human Resources, Leadership, Research, Marketing, Customer Satisfaction, Teamwork, Microsoft Excel, Expenses, Inventory Management, Employee Benefits, Data Entry, Invoicing, Filing, Microsoft Word, Accounting, PowerPoint, Online Research, Time Management, Customer Service, Telephone Skills, Management, Entrepreneurship, Fundraising, Lotus Notes, Sales, Calendars, Office Equipment, Social Networking, Coordination, Nonprofits, Administration, Administrative...
Education
Colorado Technical University
Bachelor of Science in Business Administration, Management, 3.95
Delgado Community College
General Studies, 3.5
Southern University at New Orleans
Business Administration, 3.0
S2 Ventures February 2011 - Present
Atlanta Tech Edge January 2013 - Present
Atlanta Telecom Professionals 2002 - Present
Advocate Networks, LLC March 2010 - February 2014
TAG Education Collaborative January 2009 - May 2012
Cypress Communications July 2007 - January 2011
MegaPath Inc. May 2006 - April 2007
Netifice Communications June 1998 - April 2006
GE Capital-ResCom 1995 - 1997
MFS Communications 1991 - 1995
Skills
Sales Management, Venture Capital, Strategic Planning, Mergers & Acquisitions, Acquisition Integration, Sales Process, Product Development, Product Management, Equity Funding, Private Equity/Venture..., Social Media, Accountability, Telecommunications, Cloud Computing, Start-ups, Strategic Partnerships, Business Strategy, New Business Development, Mergers, Entrepreneurship, Integration, Business Development, SaaS, Data Center, VoIP, Professional Services, Managed Services, Program Management, Leadership, Management Consulting, Enterprise Software, Networking, Unified Communications, Executive Management, Solution Selling, CRM, Mobile Devices, Consulting, Vendor Management, Go-to-market Strategy, Sales, Marketing Strategy, Product Marketing, Management, Wireless, Competitive Analysis
Education
Clemson University 1982 — 1986
Administrative Management, Computer Science
Georgia State University 1988 — 1991
MBA, International Business
Confluence Dynamics of Indiana April 2010 - Present
Cypress Communications January 2009 - December 2009
Signator Financial 2002 - 2005
Computer Horizons 1996 - 2001
Theoris 1994 - 1996
Lockheed Martin 1989 - 1994
Ancomp 1983 - 1989
McHenry Semon & Hollowel 1981 - 1982
Education
Indiana University - Kelley School of Business 1977 — 1981
BS, Finance
HealthPort Technologies October 2014 - Present
National Society of Black Engineers May 2014 - Present
AT&T Mobility March 2013 - October 2014
CertusBank April 2012 - January 2013
CBTS/GE October 2011 - May 2012
Florida Power and March 2011 - October 2011
Cypress Communications April 2010 - March 2011
Medley Financial January 2009 - March 2010
AT&T Mobility February 2009 - February 2010
Brookdale Community College January 2009 - May 2009
Skills
Cisco Technologies, Network Design, Switches, Routers, WAN, Network Administration, Firewalls, Cloud Computing, Data Center, Juniper, Routing, OSPF, BGP, IP, Network Engineering, VoIP, Networking, EIGRP, MPLS, Cisco Routers
Education
Brookdale Community College 2009 — 2009
Network Management
Devry 2001 — 2002
Telecommunications Management
Park Hill
AT&T December 2007 - Present
Cingular Wireless LLC 2001 - December 2007
Cypress Communications 2000 - 2001
Bellsouth Technical Services Inc. 1999 - 2000
Bellsouth Mobility 1998 - 1999
Skills
Wireless, Data Center, Cloud Computing, Telecommunications, Disaster Recovery, WLAN, Cisco Technologies, TCP/IP, Network Design, Network Security, System Deployment, Ethernet, VMware, Security, Unified Communications, Integration, IP, Switches, Managed Services, Enterprise Architecture, Firewalls, Solution Architecture, Troubleshooting, Network Architecture, Mobile Devices, Virtualization, Vendor Management, Servers, LAN-WAN, Windows Server, Wireless Networking, Networking, Storage, VPN
Education
DeVry Institute of Technology
Telecommunications Management
DeVry Institute of Technology
Computer Science
Georgia Perimeter College
Business Administration
Hoodz of Atlanta and Central Georgia September 2010 - Present
Lehan Partners, LLC July 2010 - September 2011
Jackson & Perkins April 2007 - October 2009
Vital Smiles October 2006 - March 2007
Cypress Communications March 2006 - September 2006
HealthSouth March 2004 - March 2006
S1 December 1999 - March 2004
S1 2002 - 2004
IKON Office Solutions September 1998 - December 1999
SAP America November 1997 - September 1998
Skills
Financial Reporting, Mergers, Process Improvement, Cash Management, Managerial Finance, Strategic Financial..., Internal Controls, Consolidation, Acquisition Integration, Forecasting, Accounting, Sarbanes-Oxley Act, Due Diligence, Financial Analysis, Start-ups, Private Equity, Budgets, Finance, Management, Mergers & Acquisitions, Financial Modeling, Business Strategy, Risk Management, Auditing, General Ledger, Executive Management, Financial Accounting, Pricing, Income Statement, Leadership, Internal Audit, Business Valuation, Business Development, Cost Accounting, Small Business, Cash Flow Forecasting, Cash Flow, Restructuring, Business Planning, GAAP, US GAAP, Analysis, Strategic Planning, Management Consulting, Tax, Financial Risk, ERP, CPA, Business Process..., Corporate Finance
Education
Georgia State University - J. Mack Robinson College of Business 1981 — 1983
MBA
Georgia State University - J. Mack Robinson College of Business 1980 — 1981
BBA
Georgia Institute of Technology 1976 — 1979
Balance: Healing Arts Initiative October 2003 - Present
Rising Spirit 2004 - 2010
Quantum Shift October 2001 - August 2003
Cypress Communications February 1998 - September 2001
Education
Rising Spirit Institute of Natural Health 2003 — 2004
Massage Therapy, Neuromuscular Therapy, Medical Massage, Rehabilitation, Chair Massage
Georgia Southern University 1987 — 1991
BS, Psychology, Sociology
TD Ameritrade October 2009 - Present
Doyon, Limited June 2008 - November 2008
Clerestory Consulting April 2007 - May 2008
Cypress Communications January 2007 - April 2007
American Tower Corporation November 2000 - September 2006
Skills
Series 7, Series 66, Business Development, Due Diligence, Project Management, Wealth Management, Uniform Combined State...
Education
Boston University 2009 — 2010
MCJ, Criminal Justice
Meredith College 2002 — 2004
MBA, Business Administration and Management, General
Robert Morris College 1997 — 1999
BBA, Business Administration and Management, General
First Data Corporation July 2014 - Present
Powertel / Voicestream / T-Mobile USA 2001 - Present
Cypress Communications 1999 - 2001
MCI 1997 - 1999
Skills
College Recruiting, Recruiting, Talent Acquisition, Social Media, Reference Checking, Technical Recruiting, Cold Calling, Procurement, Applicant Tracking...
Education
Mercy College
B.S, Business Administration
Cox Communications November 2009 - Present
Cypress Communications June 2008 - October 2009
Earthlink June 2003 - June 2008
iServiceX -- Consulting June 2002 - June 2003
Deloitte Consulting June 1999 - May 2002
UPS May 1987 - June 1998
Education
Emory University - Goizueta Business School 1999 — 1999
MBA
University of Nevada-Reno 1989 — 1989
Technology Access Group, Inc. April 2007 - Present
Cypress Communications August 2005 - April 2007
XO Communications August 2004 - August 2005
Norvergence December 2001 - July 2004
Broadview Networks November 1999 - March 2001
USN Communications November 1994 - November 1999
J.W.P. Information Systems December 1989 - September 1994
Skills
Telephony, VoIP, Telecommunications, Team Building, Co-location, Start-ups, Sales Operations, Sales, Selling, Cloud Computing, MPLS, Management, SaaS, Solution Selling, Enterprise Software, Managed Services, Sales Management, Direct Sales, Strategic Partnerships, Wireless, Sales Process, Salesforce.com, Channel Partners, Professional Services, SIP Trunking, Unified Communications, Call Centers, Go-to-market Strategy
Education
LIU Brooklyn
BS, Business/Marketing
AT&T 2013 - Present
Time Warner Cable Business Class 2011 - 2013
Global Crossing 2011 - 2011
A Plus Payroll 2010 - 2011
XO Communications 2004 - 2010
Cypress Communications 2003 - 2004
Telepacific Communications January 2001 - May 2003
Pagenet Inc 1996 - 2000
Skills
Co-location, VoIP, MPLS, Cloud Computing, IP, Unified Communications, Sales Management, Team Building, SIP Trunking, Cloud Applications, Direct Sales, Solution Selling, Revenue Forecasting, Sales Growth, EBITDA Growth, Staff Retention, Growing Teams, Disaster Recovery, Ethernet, IP Transit, IP VPN, Management, Strategic Partnerships, Telecommunications, Broadband, Selling, Customer Engagement, Cross Functional Team..., Product Management, Business Case, Vendor Management, Project Planning, Relationship Management, Product Life Cycle, Sales Cycle Management, T1, Sales Process, Private Line, SaaS, Managed Services, Hosted Services, Fiber Optics, Optical Fiber, Telephony, Metro Ethernet, Sales Operations, Long Distance, Video Conferencing, B2B, Wireless
Education
California State University-Long Beach
Bachelor of Science
FusionConnect January 2014 - Present
Cypress Communications January 2006 - December 2013
Vero Systems May 2005 - January 2006
AirGate PCS (A Sprint Company) 2003 - 2005
Skills
Accounting, Financial Analysis, Business Planning, Managerial Finance, Business Strategy, Financial Statements, Strategic Planning, Budgets, Financial Modeling, Project Management, Financial Reporting, Microsoft Excel, Telecommunications, Cost Accounting, Forecasting, Process Improvement, Mergers & Acquisitions, Finance
Education
William Paterson University of New Jersey 1985 — 1989
BA
Keller Graduate School of Management of DeVry University
MBA, Finance Management
Mitel September 2013 - Present
Cypress Communications, a Broadvox Company January 2011 - June 2013
Cypress Communications December 2005 - August 2011
Cypress Communications September 2001 - December 2005
WorldCom/Intermedia May 1992 - September 2001
Skills
Direct Sales, Managed Services, Sales Process, Telecommunications, Unified Communications, Account Management, Sales Management, B2B, Leadership, Solution Selling, Strategy, MPLS, VoIP, Co-location, Hosted Services, Sales, Enterprise Software, SaaS, Start-ups, Customer Retention, New Business Development, Sales Operations, Management, SIP Trunking, Key Account Development, Sales Presentations, Key Account Management, Cloud Computing, Wireless, Telephony, Call Centers, Hosted Voice, Data Center, Channel Partners, SIP, Strategic Partnerships, Forecasting, Salesforce.com, Building Relationships, Selling, Team Building, Training, IP, T1, Channel Sales, Change Management
Education
Abilene Christian University
Jefferson Moore High School
Fusion Telecommunications International, Inc. January 2009 - Present
Broadvox July 2009 - January 2014
Cypress Communications July 2009 - January 2012
Deltacom 2008 - 2009
Network Telephone Services, Inc 2002 - 2008
Skills
Telecommunications, Telephony, Unified Communications, Windows, Microsoft Excel, Quality Assurance, WAN, VoIP, Account Management, SIP, Sales, Wireless, Dreamweaver, MPLS, Solution Selling, Cisco Technologies, CRM, Microsoft Word, PowerPoint, Vendor Management, Call Centers, Networking, Managed Services
Education
Art Institute of Pittsburgh 2002 — 2006
Viacom March 2014 - Present
Comedy Central January 2011 - March 2014
Atom.com, MTV Networks May 2009 - January 2011
Sportnet, Wasserman Media Group August 2008 - April 2009
Wasserman Media Group August 2007 - February 2009
Sony Connect September 2006 - August 2007
Irwin Naturals March 2006 - September 2006
Discovery Chicago August 2004 - March 2006
Cypress Communications September 2002 - August 2004
Skills
Content Strategy, User Experience, SEO, Social Media, SEM, Integrated Marketing, Web Analytics, Advertising, Product Management, Digital Strategy, Google Analytics, Online Marketing, Certified Scrum Master..., Improvisational Comedy, Sponsorship Activation, Sponsorship Program..., Online Advertising, Ad Serving, Branded Content..., Custom Content..., Casting, Sketch Comedy, Web Content Management, Content Marketing, Project Management, Account Management, Event Planning, Managing Events, Brand Management, Mobile Devices, Content Development, Analytics, Video, Blogging, Social Media Marketing
Education
Indiana University Bloomington 1998 — 2002
Bachelor of Arts (B.A.)
Dell August 2014 - Present
Broadvox October 2010 - June 2014
Cypress Communications June 2002 - October 2010
WorldCom September 2000 - June 2002
Intermedia November 1997 - September 2000
Shared Technologies October 1995 - November 1997
La Salle University 1992 - October 1995
Skills
Telecommunications, VoIP, Unified Communications, Managed Services, Telephony, T1, IP, Call Centers, Data Center, SIP Trunking, Networking, LAN-WAN, Avaya, Wireless, Troubleshooting
Education
La Salle University 1989 — 1993
BA, Biology
Aetlex LLC March 2013 - Present
Merial Limited June 2012 - August 2014
DigitalGlobe Inc. September 2009 - March 2012
Movius Interactive Corporation September 2007 - August 2009
SITA 2002 - 2007
Cypress Communications 2000 - 2002
ACSI 1999 - 2000
MCI 1995 - 1999
Atlanta Committee for the Olympic Games- Cultural Olympiad March 1994 - September 1995
Glaze Glaze & Fincher 1992 - 1994
Skills
Litigation Management, Global Compliance, International..., Medition and..., Commercial Real Estate, Management Of Outside..., Development and..., Global..., Strategic Human..., Business Development, Department Budget..., Information Systems and..., Management, Mergers & Acquisitions, Intellectual Property, Privacy Law, Regulatory Affairs, Outsourcing, Licensing, Patents, Corporate Governance, Mediation, Corporate Law
Education
Mercer University - Walter F. George School of Law 1988 — 1991
JD
Mercer University - Stetson School of Business and Economics 1986 — 1987
BA
Emory University 1983 — 1985
Lirrow, LLC July 2014 - Present
EnablePath June 2013 - Present
Sparrowhawk Solutions, Ltd. September 2012 - July 2014
Vocalocity April 2010 - August 2012
Cypress Communications August 2008 - January 2009
EarthLink, Inc. December 2006 - August 2008
EarthLink, Inc. April 2004 - December 2006
EarthLink, Inc. May 2002 - April 2004
EarthLink, Inc. August 2000 - April 2002
MindSpring 1999 - 2000
Skills
Email Marketing, Call Center, Process Improvement, Telecommunications, Vendor Management, Customer Satisfaction, Salesforce.com, SaaS, Customer Experience, Customer Retention, Management, Team Leadership, Integration, Program Management, CRM, Leadership, Recruiting, Strategic Partnerships, Wireless, Strategy, Team Building, VoIP, Product Management, Cross-functional Team..., Training, Account Management, Change Management, Customer Service, Call Centers, Cloud Computing, Technical Support, Project Management, Troubleshooting, Business Process, Sales, Crisis Management, Outage Management, Coaching, Budgets, Outsourcing, Human Resources, Direct Sales, Employee Training, Telephony, Managed Services, Professional Services, Enterprise Software, Start-ups, Mobile Devices
Education
Emory University 1991 — 1992
General Studies
Westminster 1988 — 1991
Hutchison 1977 — 1981
Holy Innocents
Custom Compys May 2004 - Present
Broadvox July 2014 - September 2015
Cypress Communications February 2011 - July 2014
Cypress Communications April 2006 - January 2011
Datacom Unlimited 2002 - 2004
Support Technologies 1997 - 1999
Skills
Ethernet, Wireless, VoIP, SIP, Cisco Technologies, IP, Networking, Unified Communications, Switches, Telecommunications, Technical Support, MPLS, Computer Network..., LAN-WAN, Network Design, T1, WAN
Education
Georgia State University 1998 — 1999
Convergent Media Systems September 2014 - Present
Cbeyond January 2012 - September 2014
Broadvox January 2011 - January 2012
Cypress Communications April 2008 - January 2011
AT&T October 2007 - April 2008
BellSouth September 2004 - October 2007
Miami Systems February 2001 - September 2004
Skills
C/C++ STL, GCC, Java, Java Enterprise Edition, Unix Shell Scripting, SOAP, XML-RPC, JavaScript, HTML 5, Python, Perl, PHP, Unix Operating Systems, Linux, Red Hat Linux, Ubuntu, Android, AIX, Solaris, Mac OS X, MySQL, PostgreSQL, TimesTen, Oracle SQL, Broadsoft, Asterisk, Freeswitch, Cisco VoIP, Weblogic, OpenVZ, JBoss Application Server, Tomcat, BMC Patrol, Plesk, SIP, SIP Trunking, RTP, HTTP, DNS, XMPP, Courier IMAP, SMTP, OpenSSL, Subversion, LDAP, Edgewater, Network Administration, VLAN, Routing Protocols, IPv6
Education
Kennesaw State University 1999 — 2003
Bachelor of Science, Computer Science
DataPath, Inc. July 2014 - Present
Pegasus Support Services, LLC March 2014 - May 2014
Rockwell Collins Satcom Communications Services April 2011 - October 2013
VT Group August 2008 - April 2011
DataPath, Inc. January 2008 - August 2008
DataPath, Inc. June 2005 - January 2008
DataPath Inc. October 2004 - June 2005
DataPath Inc October 2002 - October 2004
Cypress Communications October 2001 - October 2002
BroadRiver Communication Corporation May 2000 - October 2001
Skills
DoD, Proposal Writing, Program Management, Security Clearance, Strategic Planning, Cross-functional Team..., Government Contracting, Operations Management, Variance Analysis, Process Improvement, Forecasting, Analysis, Management, Government, Satellite, Systems Engineering, Project Management, Project Planning, Satellite Communications, Risk Management, Earned Value Management, Budgets, Integration, Strategy, Leadership, Contract Management, Financial Modeling, Managerial Finance
Education
DeVry University's Keller Graduate School of Management-Georgia
Masters of Project Management, MPM, Project Management, 3.74
San Jose State University
Bachelor, Finance
Assurant Field Asset Services May 2011 - Present
Assurant Property Advantage May 2011 - July 2014
Cypress Communications September 2010 - May 2011
Pegasus Software Development, Inc. January 2002 - September 2010
Skills
Crystal Reports, Business Intelligence, Microsoft SQL Server, Analytics, Requirements Analysis, T-SQL, Testing, SQL Server, Dashboards, Business Intelligence..., Tableau, Salesforce.com
Education
Berufsschule für den Großhandel, Außenhandel + Verkehr Bremen 1979 — 1981
Certificate, Freight Forwarding
Gymnasium am Waller Ring, Bremen 1976 — 1979
Birch Communications June 2014 - Present
Cbeyond April 2013 - June 2014
Cypress Communications May 2009 - March 2013
The Weather Channel November 1999 - November 2008
Education
Kennesaw State University 1994 — 1998
C Spire Business Solutions July 2011 - Present
Cypress Communications August 2008 - June 2011
Level 3 Communications December 2007 - August 2008
Cavalier Telephone January 2007 - December 2007
Network Telephone 2000 - 2007
Skills
Training, CRM, Change Management, Leadership, Account Management, VoIP, Telecommunications, Team Leadership, Project Management, Vendor Management, Process Improvement, Networking, Team Building, Call Center, Management, Program Management, Unified Communications, Strategic Planning, Sales Management, Call Centers, Cisco Technologies, Network Engineering, Switches, Telephony, Troubleshooting, DSL, Routers, MPLS, T1, Ethernet, SIP, Data Center, Computer Network..., Network Design, Managed Services, WAN, LAN-WAN, Wireless, IP, Cloud Computing, Routing, SIP Trunking, QoS
Education
Anne Arundel Community College
Florida Tech
Xtra Pair of Hands August 2006 - Present
Xtra Pair of Hands Staffing June 2002 - January 2014
Metro Atlanta Staffing July 2004 - August 2006
Cypress Communications May 2002 - July 2004
Skills
Full-life Cycle..., Human Resources, Nannies, Entertainment, Entrepreneurship, Temporary Staffing, Staffing Services, Permanent Placement, Sourcing, Recruiting, Residential Services, Employment Consulting, Event Planning, Time Management, Temporary Placement, Hiring, Applicant Tracking..., Customer Service, Social Networking, Management
Education
University of Maryland University College 2011 — 2013
Master's degree, Human Resource Management
Georgia State University 2000 — 2002
Bachelor's Degree, Finance
Georgia Perimeter College 1998 — 2000
2000, Business Management
Seacor Island Lines LLC May 2007 - Present
Cypress Communications January 2007 - March 2007
Technical Support Services, Inc June 2001 - September 2004
Skills
Project Management, Microsoft Office, Account Management, Security, Network Security, Windows, Troubleshooting, Telecommunications, Business Analysis, Management, Consulting, Servers, Technical Support, Help Desk Support, Networking, Windows Server, Data Center
Education
Dawson College 2005 — 2006
Technical Diplomas, Microsoft OS's, Cisco Networking, Redhat Linux, Novell Servers
McGill University 1994 — 1997
Graduate Diploma, Treasury / Finance
Northeastern University 1986 — 1991
Bachelor of Science (BS), MIS and International Business
BBVA Compass April 2011 - Present
Cypress Communications October 2006 - February 2011
Bellsouth Business Systems March 2005 - October 2006
Bellsouth Business Systems August 2000 - March 2005
Skills
Cisco, Network, Engineering, Telecommunications, Firewalls, Data Center, Network Administration, Network Operations, Networking, Computer Network..., Cisco Technologies, LAN-WAN, Network Design, IP, Switches, Juniper, VoIP, Disaster Recovery, Network Architecture, Broadband, WAN, Network Security, Routers, Software Installation, Metro Ethernet, MPLS, Routing, Cisco IOS
Education
Auburn University 1995 — 1999
Bachelor of Science, Business Administration (Management Information Systems)
Auburn University, College of Business 1995 — 1999
Bachelor of Science, BA, MIS
Cypress Communications Telecommunication/ Facility TechnicianVerizonJune 1998 - February 2006
Education
Kean University 2001 — 2004
Office Depot..Office Max January 2013 - Present
Windstream Communications February 2011 - January 2013
AT&T National Business Markets 2005 - 2010
Cypress Communications 2004 - 2005
AT&T Growth Markets May 1998 - June 2004
BTI Communications 1995 - 1997
Skills
VoIP, Cisco Technologies, Co-location, Avaya, Metro Ethernet, MPLS VPN, Security, Sales, Management, B2B, Storage, Managed Services, Solution Selling, Unified Communications, Telecommunications, Direct Sales, MPLS, Account Management, Wireless, Sales Process, Sales Operations, CRM, Business Development, Selling, SIP Trunking
Education
Kennesaw State University 1994 — 2000
Business Administration, Management and Operations
Portland State University
Business Law
GTT May 2011 - Present
Cypress Communications March 2005 - January 2011
Eureka Broadband 2000 - 2005
Skills
VoIP, Unified Communications, MPLS, Telecommunications, SIP Trunking, SIP, Managed Services, IP, T1, Ethernet, Telephony, Cisco Technologies, Sales Engineering, LAN-WAN, Hosted Services, QoS, Cloud Computing, WAN, Co-location, Data Center, BGP, Network Engineering, TCP/IP, Networking, VPN, OSPF, CCNA
Education
Cypress College 1988 — 1990
Georgia Public Web, Inc. October 2002 - Present
Focal Communications February 2001 - September 2002
Cypress Communications July 2000 - February 2001
Inacom Communications January 1998 - May 2000
Toll Free Cellular November 1996 - January 1998
Telecom Services Group October 1994 - October 1996
AT&T January 1988 - October 1994
AT&T January 1984 - January 1988
AT&T January 1982 - January 1984
Southern Bell January 1979 - January 1982
Education
Georgia Southern University 1966 — 1970
Bachelor's degree, English Language and Literature, General
T-Mobile July 2013 - Present
Integra Telecom May 2012 - July 2013
Airband Communications April 2009 - April 2012
Classique, LLC 2007 - 2009
Cypress Communications 2004 - 2007
Colorado Black Chamber of Commerce 2001 - 2003
Skills
Consultants, Athletic Performance, Athletic Recruiting, Sales Process, Telecommunications, Data Mining, Problem Solving, Coaching, MPLS, Management, Cloud Computing, VoIP, Enterprise Software, Selling, Sales Operations, Direct Sales, Co-location, Broadband, Managed Services, Telephony, Solution Selling, Unified Communications, SaaS, Leadership, Ethernet, Sales
Education
Hawaii Pacific University 1986 — 1988
Prosys Information Systems 2007 - Present
Prosys Information Systems December 2001 - March 2007
Cypress Communications August 2000 - December 2001
Cotelligent August 1994 - August 2000
Lockheed Martin September 1981 - August 1994
Skills
SQL Server, Requirements Analysis, Cloud Computing, Data Center, Software Development, Virtualization, Integration, Solution Selling, Enterprise Software, SaaS, Servers, VMware, Disaster Recovery, Microsoft SQL Server, Professional Services, Enterprise Architecture, Software Design, SQL, Security
Education
Georgia State University 1983 — 1988
MSCIS, Computer Science
Georgia Institute of Technology 1977 — 1981
BIE, Industrial Engineering
MC TELECOM CONSULTANTS. INC. September 2009 - Present
City of Miami July 2007 - September 2009
BellSouth August 2006 - July 2007
Cypress Communications July 2004 - June 2006
Verizon March 1999 - November 2003
Skills
VoIP, Telecommunications, Avaya, Software Documentation, Cisco Call Manager, Telephony, Data Center, Troubleshooting, Call Center, Team Leadership, Unified Communications, Switches
Education
Florida International University 1982 — 1985
Bachelor of Science, Computer Science
AORN May 2015 - Present
Stabilis Energy, LLC May 2014 - May 2015
Encana Natural Gas Inc. December 2008 - May 2014
Macmillan July 2006 - May 2008
PinnacleOne January 2004 - July 2006
Lang Capital Partners June 2001 - October 2003
Cypress Communications September 2000 - June 2001
Skills
Adobe Creative Suite, Proposal Writing, Graphic Design, Marketing Communications, Marketing Management, Marketing Strategy, Market Research, B2B Marketing, Proposal Production, Proposal Management, Presentation Development, Presentation Design, Sales, Marketing, Copywriting, Event Planning, Advertising, Strategy, Management, Strategic Planning, Social Media, Project Management, Business Development
Education
Appalachian State University 1996 — 2000
Bachelor of Arts, Advertising
Blackmon Mooring December 2011 - September 2014
Comcast Business Services April 2011 - December 2011
Cypress Communications January 2010 - May 2011
AT&T February 2006 - December 2009
NewSouth Communications 1999 - 2003
Cable & Wireless 1997 - 1999
MCI 1996 - 1999
Skills
Direct Sales, Solution Selling, Cold Calling, Sales Process, Salesforce.com, Account Management, Sales Operations, Unified Communications, Sales Management, Sales, New Business Development, Customer Retention, Channel, Telecommunications, Business Development, MPLS, Management, VoIP, Lead Generation, Selling, B2B, Strategic Partnerships, Enterprise Software
Education
Georgia State University
BS, Psychology
Wesleyan College
Biology
Fusion Telecommunications International, Inc. January 2014 - Present
Broadvox December 2010 - Present
Cypress Communications, Inc. October 2009 - June 2010
Cypress Communications August 1995 - June 2009
Shared Technology Fairchild/ Intermedia 1995 - June 2009
Skills
Program Management, PMO, Operations Management, Project Implementation, Project Portfolio..., Project Execution, Telecommunications, Project Management, Integration, VoIP, Vendor Management, Managed Services, Unified Communications, Disaster Recovery, Data Center, Cloud Computing, IP, Telephony, SaaS, SIP, MPLS, Co-location
Education
Villanova University 2011 — 2011
Continuing Education, Project Management, A
Roosevelt University 1987 — 1992
BS Management, Business Administartion, B
Iowa State University 1984 — 1986
Electrical Engineering
Norwood Borough November 2012 - Present
Lower Chichester Police Department February 2009 - Present
Enclara Pharmacia April 2007 - Present
Enclara Pharmacia April 2007 - Present
Norwood Volunteer Fire Company January 1993 - Present
Bethel Township Police January 2002 - February 2009
Cypress Communications February 1998 - April 2007
Skills
Treasurer Norwood..., Zoning Committee..., ACD, Call Center, Telecommunications, Voice Mail, Disaster Recovery, IVR, Software Installation, Avaya, Telephony, Network Administration, Switches, VoIP, Nortel Meridian, Data Center, Troubleshooting, Networking, Windows Server, Call Centers, Citrix, Routing, Hardware, Windows 7, Technical Support, Computer Hardware, VMware, Training, Management, Software Documentation, LAN-WAN, Databases, Microsoft Exchange, Cisco Technologies, System Administration, Visio, Active Directory, VPN, Sports Coaching
Education
Delaware County Community College 1999 — 2000
Police Academy
Interboro High School
Pennsylvania State Fire Academy
QBE Insurance June 2001 - Present
Sterling National Corp. 2001 - 2010
Cypress Communications January 1999 - June 2001
Skills
Disaster Recovery, WAN, Data Center, Security, Visio, Vendor Management, Troubleshooting, IT Management, Network Administration, Servers, Requirements Analysis, VMware, Virtualization, Process Improvement, SDLC, Networking
Education
Morehouse College 1987 — 1991
Biology
Morehouse College
Cox Communications February 2002 - Present
Cox Communications February 2002 - Present
Cypress Communications November 2005 - August 2006
Cypress Communications December 2000 - January 2002
Skills
VoIP, BGP, Network Engineering, Juniper, Cisco Technologies, MPLS, IP, OSPF, Network Design, Cisco IOS, Telecommunications, Routers, Routing, Network Architecture, IPv6, WAN, Ethernet, LAN-WAN, TCP/IP, Switches, Cisco Routers, Network Security, Data Center, Troubleshooting, Wireless, CCNA, DNS, CCNP, Networking, VLAN, System Deployment, Firewalls, T1, Unix, Juniper Technologies
Education
Clark Atlanta University 1980 — 1985
BS, Computer Science
Kaiser Permanente IT July 2007 - Present
Kaiser Permanente July 2007 - Present
Omnikron Systems July 2005 - July 2006
Cypress Communications March 2000 - April 2001
SGL Carbon Corp June 1994 - February 2000
Ambassador University August 1978 - May 1994
Skills
Strategic Planning, Contract Negotiation, Event Planning, Telecommunications, Call Center, Outlook, Software Documentation, Visio, Customer Service, Data Entry, Microsoft Office, Managed Care, Microsoft Word, CCNA, CCNA Voice, Networking, Project Management, Call Centers
Education
Ambassador University 1972 — 1982
Bachelor of Arts, General
Ambassador University 1972 — 1982
Bachelor of Arts, General Studies
COLOTRAQ May 2008 - Present
Cypress Communications 2002 - 2008
WorldCom 2000 - 2002
Intermedia Communications 1998 - 2000
Shared Technologies 1993 - 1998
JWP Telcom 1989 - 1993
Lummus 1977 - 1989
Skills
Telecommunications, SaaS, Managed Services, VoIP, Unified Communications, Cloud Computing, Strategic Partnerships, Salesforce.com, Management, Product Management, Business Development, Solution Selling, Direct Sales, Account Management, Data Center, Business Strategy, CRM, Sales Management, Business Analysis, Marketing, Operations Management, Start-ups, Co-location, Security, Sales, Enterprise Software, Outsourcing, Vendor Management, Wireless, Sales Process, Mobile Devices, Professional Services, Call Centers, Selling, Contract Negotiation, Channel Partners, Sales Operations, New Business Development, Process Improvement, Go-to-market Strategy, P&L Management, Executive Management, Project Management, Cross-functional Team..., Team Building, Business Alliances, Product Marketing, Corporate Finance
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Business Administration and Management
Cypress Communications February 2005 - June 2005
Comcast Spotlight October 2000 - February 2005
Stargate Industries, LLC January 1999 - March 2000
Tribune-Review Publishing Company January 1995 - September 1997
Pittsburgh Tribune-Review 1995 - 1997
Education
Pittsburgh Technical Institute 2010 — 2012
A+ Microsoft Professional, Computer Programming, Vendor/Product Certification, 4.0
ECPI College of Technology 2007 — 2008
Associates, Network and Security Management
Clarion University of Pennsylvania 1978 — 1983
B.S. in B.A., Business Computer Information Systems
Fiserv June 2012 - Present
Cypress Communications August 2005 - June 2012
Web.com 2000 - 2006
Covad Communications 2000 - 2001
Skills
VoIP, SIP, Cisco Technologies, Networking, Network Security, Network Architecture
Education
DeVry University-Georgia
Mosaic NetworX LLC. August 2014 - Present
ANI Networks January 2003 - July 2014
Cypress Communications September 1998 - July 2001
Skills
VoIP, Telecommunications, SIP, Carriers, IP
Education
Denison University 1991 — 1995
BA, Philosophy & Economics
Rea Works October 2014 - Present
Coastal Plumbing April 2014 - October 2014
Rea Works March 2013 - July 2014
Peak Oilfield Services October 2012 - February 2013
FedEx Express June 2011 - August 2012
TNT Marketing (Restoration and Construction) October 2008 - June 2011
Independent Contractor March 2007 - October 2008
S&N Pump Company June 2006 - February 2007
E T Tree Services April 2005 - June 2006
Cypress Communications July 2004 - January 2005
Skills
Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Team Leadership, Project Planning, Sales, Supervisory Skills, Microsoft Word, New Business Development, Negotiation, Entrepreneurship, Operations Management, Team Building, PowerPoint, Marketing, Project Management, Marketing Strategy, Contract Negotiation, Coaching, Inventory Management, Social Networking, Public Relations, Social Media Marketing, Marketing Communications
Education
Tomball College 1993 — 1995
Business, Management, Marketing, and Related Support Services, 2.8
Blinn College 1992 — 1993
Business, Management, Marketing, and Related Support Services, 3.0
Sandvik Mining and Construction July 2012 - January 2015
SouthEast LINK January 2011 - March 2012
Crew 2011 - 2012
Marcus & Millichap November 2009 - December 2010
Level 5, LLC January 2006 - June 2009
Lin Rogers Electrical July 2004 - January 2006
Cypress Communications April 1999 - June 2004
WorldCom 1999 - 2004
Precision Technical Services October 1997 - April 1999
Cummins South, Inc February 1990 - June 1997
Skills
Accounts Payable, Accounting, Accounts Receivable, Financial Reporting, Cash Flow, Account Reconciliation, Inventory Management, Invoicing, Budgeting, General Ledger, Excel, Audit, Internal Controls, Word, Financial Accounting, Access, Reconciliation, PowerPoint, Auditing, Microsoft Office, Journal Entries, Fixed Assets, Outlook, Balance, Cash Management, SAP, Cost Accounting, P&L, Real Estate, Analysis, Billing, Spreadsheets, Cash, Expenses, Research, Variance Analysis, Accruals, US GAAP, Preparation, Revenue Recognition, Consolidation, Sales Tax, ERP, Contract Management, Problem Solving, Job Costing, Managerial Finance, Bank Reconciliation, Budgets, Financial Statements
Education
Florida Institute of Technology 2011 — 2013
MBA, Accounting
Georgia State University - J. Mack Robinson College of Business 2007 — 2010
BBA, Accounting/Real Estate
FusionConnect January 2014 - Present
Broadvox April 2011 - April 2012
Cypress Communications May 2008 - April 2011
Cypress Communications January 2007 - May 2008
Skills
T1, TCP/IP, Unified Communications, Cisco Technologies, Managed Services, Telephony, SIP Trunking, Telecommunications, VoIP, SIP, Ethernet, Broadband, IP, Data Center, Routers, DSL, Computer Network..., MPLS, IP PBX, Switches, WAN, Cloud Computing, TDM, Troubleshooting, Network Design, Wireless, Mobile Technology
Education
Florida A&M University 1997 — 2004
Electrical Engineering, Engineering
Realogy March 2011 - Present
Lonely Mountain Arms 2014 - 2014
Insight Global August 2010 - May 2012
Lew Horton Distributing October 2009 - February 2010
Keane October 2006 - August 2009
Franklin Lodge AF&AM 2000 - 2009
Cypress Communications June 2003 - December 2006
The MathWorks August 1999 - November 2002
National Leisure Group 1996 - 1999
Skills
VoIP, Telecommunications, Troubleshooting, Telephony, Call Centers, Software Documentation, Avaya, Hardware, Software Installation, Project Management, Management, Project Planning, Analysis, ACD, Disaster Recovery, Vendor Management
Education
Bergen Community College 1983 — 1986
AS, Computer Science
Arrow SI July 2011 - Present
Cypress Communications 2009 - 2010
Shared Technologies August 2005 - August 2009
NextiraOne 1997 - 2005
WilTel Communications 1995 - 1997
Skills
Unified Communications, Telephony, Telecommunications, Direct Sales, VoIP, Wireless, Solution Selling, Strategy, Avaya, Sales Operations, Call Center, Managed Services, Account Management, Contact Centers, Management, Mobile Devices, IP, Call Centers, Lead Generation, SIP
Education
Auburn University 1989 — 1995
Bachelor of Science, Electrical Engineering
SESA Athletic Recruiting September 2012 - Present
American Hole 'n One August 2006 - August 2011
i9 Sports August 2008 - December 2010
Cypress Communications August 2002 - August 2006
Berlitz June 1998 - June 2001
Skills
DHCP, DNS management, Active Directory, DNS, Microsoft Exchange, VPN, Servers, XP, IIS, Technical Support, Backup Exec, Networking, Antivirus, Hardware, Troubleshooting, Software Installation, System Administration, Computer Hardware, Help Desk Support, Laptops, Printers, Software Documentation, Windows, Athletic Recruiting, College Recruiting, Scholarships, Computer Network..., Blackberry, Coaching, Soccer, Disaster Recovery, Time Management, VoIP, Windows XP
Education
California University of Pennsylvania 1988 — 1993
Bachelor of Arts (BA), Business Administration and Management, General
Brookdale Community College 1986 — 1988
Electrical, Electronic and Communications Engineering Technology/Technician
Weymouth Bank September 2012 - May 2013
Jordan Hospital September 2008 - June 2011
Jordan Hospital October 2004 - September 2008
Plymouth Savings Bank November 2003 - October 2004
Maxxim Medical December 2001 - February 2003
Cypress Communications 2000 - 2001
North Attleboro Public Schools September 1999 - October 2000
Skills
Active Directory, Microsoft Exchange, Disaster Recovery, Project Management, HIPAA, Integration, IT Management, IT Strategy, EMR, Strategic Planning, Infrastructure, VMware, Vendor Management, IT Operations, VMware Infrastructure, EMC Networker, Healthcare IT, VoIP, EMC Clarion, Cisco and HP Routers, HIMSS Information..., Lean Six Sigma..., Cyber-security
Education
Framingham State College 2000 — 2000
Dean College 1995 — 1999
Associates
Worcester polytechnic institute 1998 — 1998
Bryant College 1985 — 1986
U.S. Census Bureau April 2010 - June 2010
Registrar’s OfficeDevry University February 2007 - September 2007
Cypress Communications November 2006 - January 2007
United States Postal Service February 2006 - June 2006
Skills
C, Customer Service, Microsoft Excel, Windows, Troubleshooting, Microsoft Office, Microsoft Word, PowerPoint
Education
Devry 2009 — 2010
Corliss High School
Diploma
DeVry University
Hitachi Consulting May 2014 - Present
BlueStream Professional Services December 2012 - April 2014
Ameriprise Financial Services, Inc. September 2010 - December 2012
Collabera September 2009 - September 2010
IDR, Inc. February 2009 - September 2009
Iansiti Performance Group October 2008 - December 2008
Cypress Communications 2006 - 2007
Goodman Consulting 1999 - 2006
AT&T 1990 - 1999
Skills
Training, Instructional Design, Instructor-led Training, E-Learning, Employee Training, Learning Management..., Needs Analysis, Program Management, Visio, Workshop Facilitation, Hands-on Training, Leadership, SharePoint, Training Delivery, WebEx, Curriculum Design, Business Process..., Strategy, Team Building, MS Project, SnagIt, Thought Leadership, ADDIE, Captivate, Blended Learning, Leadership Development, Learning Management, Adult Education, Performance Improvement, Onboarding, Project Management, Organizational..., Process Improvement, Microsoft Office, Customer Service, Public Speaking, Change Management, Employee Relations, SCORM, Compliance Training, Articulate Suite, MOOCs
Education
Capella University
MS, Education
National Louis University
MS, Management Leadership
Hampton University
BA, Mass Media Arts
University of Saint Thomas - School of Business
Certified Professional Project Manager
WOW! Business 2015 - Present
XO Communications 2010 - 2014
Cypress Communications 2006 - 2010
Trinsic Communications (Formally Z-TEL) 2003 - 2006
Verado Communications 2000 - 2003
Cable & Wireless USA 1997 - 2000
Skills
Managed Services, SIP Trunking, Co-location, MPLS, Solution Selling, Telecommunications, VoIP, Cloud Computing, IP, Challenger, IPv6, Sales Management, Project Management, Security, Telephony, Unified Communications, Direct Sales, SaaS, Wireless, Data Center, Channel Partners, Professional Services, Hosted Services, Salesforce.com, Call Centers, Strategic Partnerships, SIP, Ethernet, Sales Process, Go-to-market Strategy, Enterprise Software, Selling, Networking, Contract Negotiation, Mobile Devices, Network Design, SharePoint, Cisco Technologies, Broadband, PRI, WAN, Optical Fiber, Sales Engineering, TDM, Private Line, Internet Services, Customer Retention, MPLS VPN, Long Distance, IVR
Education
Michigan State University
Logix Communications April 2008 - Present
MCI Corporation 2004 - 2005
Cypress Communications September 1999 - January 2002
Skills
Sales, Co-location, New Business Development, Managed Services, Sales Process, Telephony, Sales Operations, Cold Calling, IP, Unified Communications, Account Management, MPLS, Cloud Computing, Sales Management, SIP Trunking, Salesforce.com, Business Development, Contract Negotiation, Selling
Education
Auburn University
Pre-Medicine/Pre-Medical Studies
University of Houston
Pre-Medicine/Pre-Medical Studies
Citi January 2010 - Present
Warner Bros. Studios February 2002 - August 2009
Cypress Communications July 2000 - September 2001
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations
DeVry University-California 1997 — 2000
Bachelor's degree, Telecommunications Management
Triwire December 2014 - Present
Cypress Communications March 2014 - September 2014
Cavo Broadband Communications LLC August 2013 - December 2013
DeVry University November 2012 - August 2013
The Stars Rest Inn August 2011 - April 2012
Job Corps December 2010 - February 2011
Skills
Microsoft Office, Customer Service, Research, Social Media, Teamwork, Oral & Written..., Labview, Computer Repair, Computer Assembly, Computer Hardware..., Unity3D, Troubleshooting
Education
DeVry University-Florida 2012 — 2014
Associate of Science (AS), Electronics and Computer Technology, 3.3
Cypress Communications National Account Relationship ManagerISI Telemanagement SolutionsJanuary 2005 - Present
Education
Illinois State University
Bachelor's degree, Sociology