Davis + Henderson
Industry: Private banking company
DescriptionD+H was a global payments and lending technology provider serving nearly 8,000 financial institutions, specialty lenders, community banks, credit unions, governments and corporations, including Canada's largest banks. Revenue: 1.507 billion CAD (2015) Parent organization: Vista Equity Partners Number of employees: 5,500 Headquarters: Toronto, Canada Founded: 1875 Defunct: 2017
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Davis + Henderson Employees
Millennium1 Solutions May 2013 - July 2014
D+H January 2011 - May 2013
Davis + Henderson 2008 - January 2011
Resolve Corporation 1996 - 2008
Skills
Risk Management, Process Improvement, Change Management, Business Analysis, Operations Management, Business Process..., Vendor Management, Process Engineering, Cross-functional Team..., Call Centers, ITIL, SDLC, Leadership, Six Sigma, Disaster Recovery, Business Intelligence, Business Continuity, Team Leadership, Coaching, Quality Assurance, Outsourcing, Project Portfolio..., Security, Business Process, Management, CRM, Access, Strategic Planning, Analysis, Recruiting, Integration, PMP, Team Management, IT Strategy, PMO, Software Documentation, Program Management, Resource Management, BPO, Business Continuity..., Credit Cards, Service Delivery, Workforce Management, Business Process..., Operational Excellence, Customer Experience, Business Process Mapping
Education
Humber College 1983 — 1985
Laboratory Technician
Etobicoke Collegiate 1978 — 1981
Gr 12
Ottawa Job Match Network, LASI World Skills August 2011 - Present
Davis + Henderson July 2010 - September 2011
Algonquin College April 2008 - September 2008
Ibig Bayan Delivery Services January 2006 - December 2006
Royal Spring Corporation June 1997 - March 1998
The PTCian June 1996 - March 1997
Skills
Career Counseling, Recruiting, Human Resources, Teamwork, Workshop Facilitation, Research, Coaching, Customer Service, Organizational..., Nonprofits, Event Planning, Employee Training, Microsoft Office, Team Leadership, Social Networking, Leadership Development, Program Management, Social Media, Resume Writing, Interviews, Event Management, Job Coaching, Management, Public Speaking, Strategic Planning, Policy, Training, Conflict Resolution, Analysis, Administration
Education
Algonquin College of Applied Arts and Technology 2007 — 2009
Business Administration, Human Resources Management
Panay Tecnological College
Bachelor of Science (B.S.), Computer Science
SYNNEX Canada August 2011 - September 2015
Electro-Meters Co Ltd November 2010 - July 2011
CDI Computer Dealers Inc. September 2010 - November 2010
Davis + Henderson May 2010 - June 2010
Ontario Shores Centre for Mental Health Sciences March 2010 - April 2010
EDS CANADA INC June 2005 - October 2008
EDS Canada April 2001 - June 2005
EDS Canada January 1998 - April 2001
EDS Canada February 1995 - January 1998
SAFT NIFE CORPORATION September 1985 - January 1994
Skills
Servers, Telecommunications
Education
triOS College 2009 — 2010
Network Engineer
Seneca College of Applied Arts and Technology 1981 — 1983
Diploma, Electronics Engineering Technology
Thomson Collegiate 1974 — 1979
Cisco Cloud Networking Group November 2014 - Present
Davis + Henderson August 2012 - October 2014
Moneris Solutions May 2011 - August 2012
Centennial College January 2010 - December 2011
End to End Networks March 2009 - May 2011
End to End Networks October 2007 - March 2009
Skills
Firewalls, Routing, LAN Switching, Wireless Networking, Load Balancing, Network Security, Network Design, Cisco Technologies, Juniper, F5 BigIP, WAN, Cisco IOS, VPN, Routers, Cisco Routers, Switches, DNS, Network Architecture, Cisco Nexus, OSPF, CCNA, VLAN, Networking
Education
Ryerson University 2006 — 2007
Master of Engineering (MEng), Computer Networks
Ryerson University 2002 — 2006
Bachelor of Science (BSc), Computer Science
D+H April 2015 - Present
D+H May 2014 - Present
D+H March 2013 - May 2014
D+H 2011 - 2013
Davis + Henderson 2009 - 2011
Royal Bank of Scotland 2007 - 2009
FEXCO 2004 - 2006
Skills
Manage Client..., New Business Development, Product Marketing, Sales Management, Financial Analysis, Strategic Planning, Business Strategy, Business Analysis, Business Case Modelling, Account Sales Strategies, Business Process, Business Requirements, IT Service Management, Project Management, Management, Integration, Project Delivery, CRM, Change Management, Risk Management, Requirements Analysis, Agile Methodologies, Team Leadership, IT Strategy, Vendor Management, Business Process..., Leadership, Program Management, Project Portfolio..., Software Project..., Data Modeling, IT Management, PMP, Business Intelligence
Education
Liverpool John Moores University 2001 — 2004
BSc Hons, Computer Science
TD Bank July 2014 - Present
TD November 2013 - July 2014
TD Bank Group March 2011 - November 2013
Humber College March 2007 - August 2011
Davis + Henderson January 2010 - March 2011
ADP December 2005 - January 2010
American Express March 2001 - November 2005
Skills
Performance Management, Leadership Development, Employee Engagement, Employee Relations, Training Delivery, Coaching, Change Management, Talent Management, Human Resources, Recruiting, Talent Acquisition, Instructional Design, Needs Analysis, Organizational..., Adult Education, Organizational..., Onboarding, Workshop Facilitation, Blended Learning, E-Learning, Training, Instructor-led Training, ADDIE, Leadership, Thought Leadership, Learning Management, Call Centers, Succession Planning, Employee Training, Career Development, Organizational Design, Interviews, Workforce Planning, Executive Coaching, Management Development, Personnel Management, HRIS, Organizational Learning
Education
University of Toronto 2011 — 2014
Master of Education (MEd)
Brock University 2005 — 2007
B.Ed.
Seneca College of Applied Arts and Technology 2002 — 2004
Certificate
York University 1997 — 2001
BA
Torys LLP May 2015 - Present
Chartered Professional Accountants of Ontario (The Institute of Chartered Accountants of Ontario) May 2011 - May 2015
Davis + Henderson February 2010 - April 2011
Borden Ladner Gervais LLP 2007 - 2009
Howard Stern Law Office January 2005 - December 2007
Toronto-Dominion Bank 1999 - 2002
Rogers, Campbell, Mickelborough LLP 1996 - 1997
Skills
Time Management, Invoicing, Accounting, Customer Service, Leadership, Budgets, Microsoft Excel, Legal Writing, Microsoft Office, Vendor Management, Team Leadership, Process Improvement, Administrative..., Legal Assistance, Strategic Planning
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Diploma, Law Clerk
Seneca College of Applied Arts and Technology
Law Clerk
Davis + Henderson January 2007 - November 2012
Davis + Henderson January 2005 - January 2007
Skills
Business Analysis, Relationship Management, SDLC, Requirements Gathering, Vendor Management, Process Improvement, Business Intelligence, Integration, Management, Enterprise Software, Requirements Analysis, Project Management, Change Management, Agile Methodologies, Project Portfolio..., Strategic Planning, Project Delivery, Leadership, Product Management, Business Process..., Analysis, Software Development, Risk Management, CRM, IT Strategy, Business Process, Team Leadership
Education
Humber College
Ryerson University
IPEX Management Inc. February 2014 - Present
IPEX December 2010 - February 2014
IPEX Inc. March 2008 - December 2010
IPEX Inc. July 2000 - March 2008
Davis & Henderson 1996 - 2000
Davis & Henderson 1990 - 1996
Skills
HR Solutions, Management Coaching, Alternate Dispute..., Employee Relations, Management Development, Mediation, Employment Law, HR Consulting, Labour relations, Labor Relations, HRIS, Leadership, Continuous Improvement, Management, Talent Acquisition, Human Resources, Alternative Dispute..., Succession Planning, HR Policies, Performance Management, Strategy, Talent Management, Process Improvement, Organizational..., Recruiting, Training, Employee Training
Education
Queen's University 2008 — 2015
Queen's Industrial Relations Centre - Certificate in Labour Relations, Labour Relations
Centennial College 1995 — 1999
Diploma, Human Resources Management
McGill University 1983 — 1986
Arts, Linguistics, French
Standard & Poor's September 2012 - Present
Davis + Henderson November 2007 - January 2012
Morneau Shepell 2005 - 2007
Fidelity Investments 2003 - 2005
Fidelity Investments February 2000 - September 2003
SAP Canada Limited 1998 - 2000
Thomson, Rogers, Barristers & Solicitors 1981 - 1998
Skills
Coaching, HR Strategy, Leadership Development, Succession Planning, Compensation, Talent Management, Employee Engagement, Onboarding, Performance Management, Employee Relations, Organizational..., Change Management, Acquisition Integration, Turnaround Situations
Education
York University - Schulich School of Business 2010 — 2011
Masters Certificate in Business Leadership for HR Professionals, Business/Human Resources
Seneca College of Applied Arts and Technology
Human Resources Certificate - High Honours
Dale & Lessmann LLP November 2012 - Present
Davis + Henderson October 2011 - October 2012
Miller Thomson LLP 2009 - June 2011
Ontario Securities Commission January 2011 - March 2011
GlaxoSmithKline June 2008 - September 2008
Skills
Partnerships, General Commercial..., Secured Financing, Corporate Law, Mergers, Joint Ventures, Not for Profit, Charities, Entrepreneurship, Venture Capital, Legal Assistance, Mergers & Acquisitions, Management, Corporate Finance
Education
London School of Economics and Political Science 2006 — 2009
LL.B., Law
Queen's University 2002 — 2006
B.Comm., Commerce
Norwegian School of Economics (NHH) 2005 — 2005
Commerce
Traveling Palate 2014 - Present
TERRA TEAS Organic August 2012 - Present
Sherpa Strategic Solutions June 2011 - Present
Sherpa Strategic Solutions June 2011 - October 2014
Davis + Henderson January 2007 - July 2011
Resolve Corporation 2007 - 2009
Meridian Credit Union May 2004 - December 2006
Unisen / AGF Mutual Funds November 1999 - May 2004
Skills
Change Management, Word, Excel, Microsoft Office, Customer Service, Team Building, Coaching, HRIS, Employee Relations, Compliance, Organizational..., Hiring, Mentoring, Public Speaking, Leadership Development, Onboarding, Instructional Design, HR Consulting, Administration, Adult Education, Performance Management, Employee Engagement, Talent Acquisition, Compensation, Supervisory Skills, Operations Management, Interviewing, Team Leadership, Payroll, Recruitment/Retention, HR Policies, Call Center, PowerPoint, Documentation, HR Strategy, Internal Communications, Management Consulting, Training Delivery, Outlook, Recruiting, Personnel Management, Employee Training, Call Centers, Interviews, Human Resources, Strategy, Microsoft Excel, Process Improvement, Microsoft Word, Training
Education
University of New Brunswick 2011 — 2013
Health, Safety & Environmental Certification Program, Professional Designation
Mohawk College 2007 — 2008
Human Resources, HR
The University of Calgary 2004 — 2006
Organizational Development Diploma, Adult Learning, OD
Jan K. Overweel Ltd. 2014 - Present
La Rocca Creative Cakes 2011 - 2014
Frank T. Ross & Sons Ltd 2006 - 2011
Sandylion Sticker Designs 2001 - 2005
Davis & Henderson 1994 - 2001
Joico 1992 - 1994
Skills
Trade Shows, Marketing Strategy, Product Development, Packaging, Brand Management, Marketing Communications, Advertising, Marketing Management, Market Research, Online Advertising, Merchandising, Marketing, Market Planning, New Business Development, B2B, Retail, SEM, Management, Brand Architecture, Direct Marketing, Product Launch, Strategic Partnerships, Market Analysis, Brand Development, Brand Awareness, Social Media Marketing, Consumer Products, Key Account Management, Digital Marketing, Customer Insight, Shopper Marketing, FMCG, Mobile Marketing, Sponsorship, Marketing Research, Online Marketing, Product Marketing, Business Development, Email Marketing, Sales, B2B Marketing, Social Media, Integrated Marketing, Strategy, Corporate Branding, P&L Management, Relationship Marketing, Sales Management, Copywriting, Sales Presentations
Education
Concordia University 1985 — 1988
Bachelor of Commerce, Marketing
Vanier College 1983 — 1985
DEC, Business
CIBC June 2015 - Present
Meridian Credit Union May 2013 - December 2014
Davis + Henderson January 2011 - April 2013
Rogers Communications Inc. 1995 - 2010
Rogers Communications Inc. 2006 - 2009
Rogers Communications Inc. 2003 - 2006
Rogers Communications Inc. 2000 - 2003
Skills
Workshop Facilitation, Strategic Planning, Relationship Management, Customer Experience, Sales, Cross-functional Team..., Program Management, Needs Analysis, Training, Management, Leadership Development, Telecommunications, Training Delivery, Leadership, Strategy, Team Management, Project Management, Human Resources, Call Centers, Talent Management, Team Building, Performance Management, Vendor Management, Change Management, Instructional Design, Sales Management, Employee Engagement, Coaching, Team Leadership, Employee Training, Business Process..., Process Improvement, ADDIE, Organizational..., Organizational..., Time Management, Learning Management, Blended Learning, Succession Planning, Captivate, Performance Consulting, Employee Relations, Onboarding, Instructor-led Training, Talent Acquisition, CRM
Education
Langevin Learning Services
Certified Professional Training Manager / Director
Seneca College of Applied Arts and Technology
JLL June 2014 - Present
Thomson Carswell August 2009 - June 2014
Davis + Henderson September 2003 - January 2009
OMERS June 2001 - December 2002
Spectrum Investments May 1994 - June 2001
Skills
Project Management, Vendor Management, Process Improvement, Team Leadership, Customer Service, Facilities Management, Office Management, Corporate Services, Access, Budgets, Business Analysis, Coaching, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Outlook, Performance Management, Program Management, Teamwork, Time Management, Management
Education
CEGEP - John Abbott College 1981 — 1984
Cherrystone Productions September 2012 - Present
Athabasca University December 2011 - October 2012
Davis + Henderson November 2010 - November 2011
Community Trust May 2010 - November 2010
Region of Peel 2006 - 2009
Skills
Access, Leadership, Time Management, MS Project, Research, Project management, Customer service, Fraud analysis, Microsoft Excel, Team Building, Multitasking, Bilingial, Data management, Trend analysis, Technical support, Policy Analysis, Process Analysis, Customer Service
Education
Athabasca University 2010 — 2012
Masters of Arts, Integrated Studies (Specializing in Global Change)
Ryerson University 2007 — 2009
Advance Certificate in Public Administration and Governance
University of Toronto 2003 — 2007
B.A. (Hons.), Political Science and History (Double Major); Geography (Minor)
Central Counties Tourism January 2013 - Present
Central Counties Tourism June 2010 - December 2012
The Regional Municipality of York March 2010 - April 2010
Softchoice May 2008 - August 2008
Compass Technology Ltd May 2007 - July 2007
Davis + Henderson May 2006 - August 2006
Skills
PowerPoint, Marketing Communications, Online Marketing, WordPress, HTML, Social Media, Photoshop, InDesign, Google Analytics, SEO, Microsoft Excel, Outlook, Event Planning, Advertising, Social Media Marketing, Event Management, Digital Marketing, Email Marketing, Copywriting, Project Management, Media Buying, Web Design, Public Relations, Public Speaking, Media Relations, Digital Strategy, MailChimp, Creative Direction, Digital Photography, Customer Service, Marketing Consulting, Brand Development, Product Development, Marketing Strategy, Marketing Copywriting, Web Development
Education
The University of Western Ontario 2005 — 2009
B.A.
Humber College 2009 — 2010
Postgraduate Certificate
Brookfield Global Relocation Services March 2013 - Present
Brookfield Residential Property Services March 2010 - Present
Davis + Henderson July 2008 - March 2010
MarketTiger Inc. March 2007 - July 2008
Xeye Inc. January 1998 - March 2007
Deloitte Consulting September 1995 - December 1997
Nidak Associates September 1991 - September 1993
PA Consulting Group September 1989 - September 1991
Skills
IT Strategy, Integration, IT Delivery, Full P&L Responsibility, Real Estate, IT Solutions, IT M&A, IT Transformation, Wealth Management, Financial Markets, Leadership
Education
Ivey School of Business 1993 — 1995
MBA
University of Hertfordshire 1985 — 1989
BSc (Hons), Computer Science
Linedata 2001 - Present
Davis + Henderson 2010 - 2012
HCL Technologies 2001 - 2010
Oracle Corporation 2004 - 2005
Edson Financial 2000 - 2001
Leasing Solutions, Inc. 1997 - 2000
US Bank 1990 - 1997
Skills
Software Development, Leadership, Enterprise Software, Pre-sales, SaaS, Professional Services, Sales, Sales Operations, CRM, Product Management, Cloud Computing, Strategic Partnerships, Solution Selling, Business Intelligence, Salesforce.com
Education
California State University-Long Beach
Reliance Home Comfort June 2015 - Present
Davis + Henderson May 2014 - June 2015
Bulk Barn Foods Limited January 2013 - May 2014
ViewIt Inc. 2009 - December 2012
ViewIt Inc, 2008 - December 2012
Skills
Accounting, Finance, Financial Accounting, Cost Accounting, Tax, Marketing, Negotiation, Presenting, Persuasion, Communication, Analytical, Adaptable, Ambitious, Versatile, Relationship Management, Resourceful, Social Media Marketing, Business Analysis, Accounts Receivable, Accounts Payable, MYOB, Microsoft Excel, Microsoft Office, HTML, Financial Statements, Bookkeeping, Customer Retention, New Business Development, Training, Teamwork, Forecasting, Cash Flow
Education
Ryerson University
Bachelor of Commerce (B. Comm.), Accounting
The Winroc Corporation July 2012 - Present
OACETT April 2010 - Present
Davis + Henderson May 2011 - December 2011
Davis + Henderson May 2010 - August 2010
Davis + Henderson May 2006 - August 2009
Zellers September 2008 - April 2009
Skills
Autodesk Revit, AutoCAD, AutoCAD Architecture, BIM, Revit, Construction, Construction Estimating
Education
Conestoga College 2007 — 2012
Diploma, Architectural Construction Engineering Technology
Agincourt Collegiate Institute 2002 — 2006
High School Diploma
HomEquity Bank June 2012 - Present
Davis + Henderson May 2011 - May 2012
SOCAN (Society of Composers, Authors and Music Publishers of Canada) April 2006 - April 2011
Skills
Oracle Forms/Reports, Oracle SQL, PL/SQL, Application Lifecycle, Databases, Unix, MySQL, Business Analysis, Unix Shell Scripting, Oracle Discoverer, Requirements Analysis, Oracle, SQL, Crystal Reports, T-SQL, Software Development, Microsoft SQL Server, Application Lifecycle..., SDLC, XML, Software Documentation, JavaScript, Web Services, Integration, Testing
Education
Seneca College of Applied Arts and Technology 1999 — 2003
Diploma, Computer programming and analysis
American Express September 2013 - Present
American Express September 2010 - September 2013
President's Choice Financial March 2009 - September 2010
President's Choice Financial April 2007 - February 2009
Davis + Henderson May 2006 - September 2006
Skills
Strategy, Relationship Management, Marketing, Financial Services, Direct Marketing, Marketing Strategy, Credit Cards, Analytics, Integrated Marketing, Account Management, CRM, Competitive Analysis, Customer Acquisition, Product Management, Segmentation, Strategic Partnerships, Customer Experience, Loyalty Programs, Loyalty Marketing, Marketing Management, Multi-channel Marketing
Education
Dalhousie University 2002 — 2006
B.A., History, Law
North Toronto
Renewed Interiors July 2009 - Present
Chapter One Commuications January 2012 - September 2013
Davis + Henderson September 2004 - August 2009
2004 - 2009 September 2003 - June 2004
IntesaBank April 2002 - May 2003
Skills
Human Resources, Sales, Interior Design, Customer Satisfaction, Floor Plans, Management, InDesign, Residential Homes, Home Staging, Window Treatments, Customer Service, Operations Management, Space planning, Furniture, Budgets
Education
Seneca College of Applied Arts and Technology 2005 — 2008
Certificate, Interior Decorating
Seneca College of Applied Arts and Technology 1998 — 2002
Diploma, Diploma, Business Administration (Management)
Carlson Wagonlit Travel July 2014 - September 2015
LoyaltyOne 2011 - 2013
LoyaltyOne 2007 - 2011
BMG Columbia House 2005 - 2007
Citibank Canada 2004 - 2005
Citi 2002 - 2004
Davis + Henderson 2000 - 2002
Canada Trust 1997 - 2000
Canada Trust 1990 - 1997
Skills
Loyalty Marketing, Loyalty Programs, CRM, Strategy, Database Marketing, Customer Insight, Direct Marketing, Business Development, Competitive Analysis, Analytics, Marketing Strategy, Segmentation, Product Management, Customer Acquisition, Brand Loyalty, Relationship Marketing, Strategic Planning, Email Marketing, Market Research, Integrated Marketing, Relationship Management, Customer Experience, Strategic Partnerships, E-commerce, Campaign Management, Multi-channel Marketing, Product Marketing, Digital Marketing, Mobile Marketing, Interactive Marketing, Online Marketing, Credit Cards, Marketing Management, Market Planning, Digital Strategy, Partnership Marketing, Financial Services, Brand Development, Account Management, Marketing Communications, Marketing Analytics, Customer Analysis, Vendor Management, Direct Mail, Customer Retention, Brand Management, B2B, Lead Generation, Affiliate Marketing, Leadership
Education
Ryerson University
Bachelor of Commerce (BCom), Marketing with minors in Business Law and Communications
HSBC Bank April 2006 - July 2009
Symcor Services October 2002 - April 2006
Symcor Services (formerly Optus) October 1999 - October 2002
Davis + Henderson(later Optus) September 1995 - October 1999
Davis + Henderson January 1992 - January 1995
Skills
Customer Service, Direct Mail, Project Coordination, Software Documentation, Microsoft Office, Business Analysis, Variable Data Printing, Analysis, Project Management, Project Planning, Program Management, Marketing, Team Building
Education
Acadia University 1985 — 1989
BA, English
Park View Education Centre 1982 — 1986
High School Diploma
TD January 2014 - Present
RBC January 2013 - December 2013
Tata Consultancy Services January 2012 - December 2012
Leading Canadian Financial Services Company March 2011 - December 2011
Davis + Henderson September 2010 - February 2011
Ontario Government December 2009 - July 2010
TCS May 2002 - May 2009
Citigroup 2007 - 2008
Aviva Life Insurance 2004 - 2007
Anexio 2000 - 2001
Skills
Business Analysis, Vendor Management, DB2, Project Management, PMO, Business Process..., Mainframe, Information Technology, Java, COBOL, RDBMS, CICS, Integration, Business Process, PL/SQL, Management, ITIL, Oracle, SDLC, Enterprise Architecture, Process Improvement, Software Documentation, Software Development, Management Consulting, Team Management, Team Leadership, Quality Assurance, Testing
Education
St.Joseph's College of Business Administration 1996 — 1997
Post Graduate Diploma, Marketing Management
B. M. S. College of Engineering 1989 — 1994
Bachelor of Engineering, Computer Science
D+H April 2015 - Present
D+H April 2012 - March 2015
Davis + Henderson April 2010 - April 2012
Davis + Henderson February 2009 - April 2010
Davis + Henderson November 2007 - February 2009
Davis + Henderson November 2004 - November 2007
Canada Colors and Chemicals December 2000 - September 2004
Skills
Troubleshooting, Customer Service, Service Delivery, ITIL, Business Analysis, Process Improvement, IT Service Management, Incident Management, Change Management, IT Management, Team Management, Service Desk Management, Computer Network..., Workforce Planning, Project Coordination, Problem Management, Production Support, Visio, Resource Management, Project Management, Team Leadership, SDLC, Requirements Analysis, Management, Solution Architecture, Software Documentation, Enterprise Architecture, Disaster Recovery, Program Management, System Administration, Business Requirements, Service Desk, Release Management, Governance, Project Delivery, PMP, Information Technology, Requirements Gathering, Project Portfolio..., Business Process..., Leadership, PMO, IT Operations, Service Management, Quality Assurance, Security, ITIL Certified, Business Continuity, Unix, Outsourcing
Education
1990 — 1994
Bachelor, Applied Linguistics (English-Danish)
St Thomascollege, Venlo 1984 — 1990
High School Diploma, Gymnasium A
Randstad Canada December 2008 - Present
CIO Association of Canada September 2011 - Present
Sky's the Limit August 2014 - Present
CIO Association of Canada July 2008 - September 2011
Sapphire Canada January 2006 - November 2008
CNC Global Limited January 2001 - December 2005
Newspaper Express Services 1999 - 2001
CallStream Communications 1998 - 1999
Davis + Henderson 1994 - 1998
Skills
Strategic Planning, Team Leadership, Business Planning, Application Development, Public Speaking, IT Operations, Technology Architecture, Customer Service..., Software Development, Vendor Management, Customer Service, Leadership, Facilities Management, Strategy, Business Innovation, Project Management, IT Management, IT Strategy, Integration, Recruiting, Management, Consulting, Information Technology, SaaS, Cloud Computing, Mergers & Acquisitions, Change Management, Governance, Program Management, Business Process..., Business Intelligence, Business Analysis
Education
Ryerson University and CIO Summit 2002 — 2002
IT Executive Leadership, Business Leadership
Ryerson University 1990 — 1993
BCOM, Accounting / Finance / Business Computer Systems
MM Robinson High School 1985 — 1989
Vision2Mission 2012 - Present
Davis and Henderson January 2011 - May 2012
Davis + Henderson July 2010 - January 2011
Ryerson University January 2008 - March 2010
Courtyard Group November 2008 - January 2010
Compuware November 2004 - September 2008
Amdocs/Certen March 2001 - November 2004
Amdocs October 1998 - March 2001
Skills
Telecommunications, Business Development, Healthcare, Strategic Planning, Operations Management, Financial Services, Integration, Process Improvement, Leadership, Consulting, Professional Services, Cross-functional Team..., Service Delivery, IT Service Management, Strategy, Management, Program Management, Change Management, Management Consulting, IT Strategy, Executive Management, Quality Assurance, Start-ups, Product Management
Education
Ben-Gurion University of the Negev 1987 — 1991
BSc, Industrial and Mgmt Engineering
Millennium 1 Solutions 2012 - 2015
Davis + Henderson November 2010 - February 2012
EDULINX Canada Corporation August 2000 - June 2007
Education
Ryerson University 2004 — 2005
Human Resources
York University
BA
Dayforce October 2013 - Present
Orbixa December 2011 - October 2013
Davis + Henderson May 2011 - December 2011
Skills
Quality Center, QTP, Test Cases, Testing, User Acceptance Testing, Test Planning, Regression Testing, Manual Testing, SDLC, Agile Methodologies, Quality Assurance, SQL, Test Execution, Software Documentation, Databases, Business Requirements, TFS, End-to-end Testing, Web Applications, Quality Control, Automation, Functional Requirements, Functional..., Test Automation, Web Services, XML, VBScript
Education
Azerbaijan State Oil Academy
Master's degree, Computer Science
Azerbaijan State Oil Academy
Bachelor, Computer Science
Forward Signs January 2012 - Present
FastSigns GTA March 2011 - November 2011
Davis + Henderson May 2007 - September 2010
Dreamwave April 2000 - September 2004
3D Microcomputers / IPC Direct August 2000 - January 2001
Skills
Photoshop, Flexisign Pro, Illustrator, Corel Draw, Pagemaker, Layout, Advertising, Flyers, Posters
Education
Brother André
Father Michael McGivney
OSSD
George Brown College
Graphic Design
Humber College
Industrial Design
Bank of Montreal-Diners Club Portfolio 2011 - Present
Davis + Henderson October 2010 - July 2011
Bank of Montreal 2004 - October 2010
Education
De La Salle University 2003 — 2003
MBA/Diploma in Business Administration, Post Secondary Education
University of Nueva Caceres 1986 — 1986
Bachelor of Commerce (BCom), Accounting
D+H March 2013 - Present
D+H (Formally Davis + Henderson) August 2011 - March 2013
D+H (a division of Davis + Henderson LP) March 2002 - January 2012
Ballet Jorgen Canada 1999 - 2009
Davis + Henderson February 1998 - March 2002
Skills
Customer Relations, Team Leadership, MICR Expert, Security Forms Printing, Process Improvement..., Management Skills, Service Excellence
Education
Humber College 1969 — 1971
Langstaff Secondary
Rogers Communications October 2010 - Present
Davis + Henderson April 2010 - October 2010
Le Chateau June 2009 - March 2010
Subway September 2008 - May 2009
Durham Contact Centre for Bell Sympatico August 2005 - August 2006
Skills
Merchandising, Time Management, Visual Merchandising, Fashion, Customer Service, Styling, Marketing, Retail, Customer Experience, Customer Satisfaction, Networking, Retail Sales, Management, Public Relations, Sales
Education
Career School of Hair and Nails 2008 — 2009
Certificate, Make-up Artist
Humber College 2006 — 2008
dipolma, Fashion Arts
Sinclair Secondary School -Whitby 2005 2001 — 2005
High School Diploma
Phoenix Interactive Design Inc. January 2014 - Present
Southwestern Training Services September 2012 - 2014
London Health Sciences Centre June 2013 - November 2013
Davis + Henderson July 2001 - September 2012
Citi July 1998 - June 2001
Citi July 1995 - July 1998
Skills
E-Learning, Technical Writing, Strategic Planning, Knowledge Management, Leadership, ADDIE, Resource Management, Information Design, Sales Presentations, Captivate, Curriculum Design, Information Management, Offshore Outsourcing, Marketing Communications, Business Development, Multimedia, Office Management, Customer Service, Project Management, Instructional Design, Business Anaylsis, Program Facilitation, Management Training..., Computer Animation, Direct Sales, Web Content, Branch Management, Graphic Design, Hospitality, User Experience, Instructor-led Training, SDLC, Business Analysis, Management
Education
Project Management Institute 2014 — 2014
PMP, Project Management
St. Francis Xavier University 1999 — 2001
Certificate, Adult and Continuing Education and Teaching
Ryerson University 1988 — 1989
Business/Commerce Program
York University
Compugen Inc August 2014 - Present
Centrilogic 2012 - Present
Davis + Henderson February 2011 - September 2012
Cogeco Cable June 2003 - February 2010
WorldCom Canada Ltd / MCI Canada January 2000 - January 2003
Internex Online / ACC Tel / AT&T Canada January 1996 - January 2000
Skills
Solaris, Disaster Recovery, DNS, Unix, Firewalls, Servers, Virtualization, Databases, Red Hat Linux, AIX, VMware, Nagios, FreeBSD, Cisco Technologies, VMware ESX, System Administration, ITIL, SAN, NetApp, Data Center
Education
Humber College
Lakeview Secondary School 1982 — 1986
S.S.G.D
Kanetix March 2012 - October 2015
ATS Healthcare February 2011 - March 2012
Davis & Henderson April 2004 - February 2011
Filogix 1999 - 2004
Skills
Backup Exec, Windows Server 2008, Windows Server 2003, Windows Server, Microsoft Exchange 2003, Serena Business Mashups, Subversion, Red Hat Linux, VMware, Sharepoint 2007, Cisco Switches, BigFix Management..., SharePoint 2010, KACE, Microsoft Exchange 2010, VMware ESX, VMware ESXi, Motorola Hardware, Quest NetVault, SharePoint, Microsoft Exchange, System Administration, Serena Changeman, Microsoft SQL Server, Active Directory, Servers, Linux, Nagios, Dell PowerEdge Servers, IIS, SQL, HP Proliant, Cisco Nexus, Xen, Unix, CentOS, Cluster, Disaster Recovery, Shell Scripting, Solaris, Firewalls, Virtualization, Microsoft Certified..., Network Administration, DHCP, Juniper, VPN, Apache, Network Security, DNS
Education
Ryerson University 2000 — 2006
Bachelor of Computer Science, Computer Engineering
Avid Life Media September 2013 - Present
Ticoon Technology 2011 - September 2013
Davis + Henderson 2008 - September 2011
Filogix 2004 - 2011
CGI May 2002 - October 2004
Daedalian 1999 - 2002
Education
Ryerson University 1995 — 1999
BSc, Computer Science
CPP Investment Board June 2014 - Present
Millennium1 Solutions 2013 - 2014
Davis + Henderson July 2010 - July 2013
OnX - Momentum June 2005 - July 2010
BETIT June 2002 - June 2004
NetChina May 2001 - June 2002
Intel January 1997 - May 2001
Skills
Disaster Recovery, Virtualization, VMware, ITIL, VMware ESX, Data Center, Servers, IIS, Storage Area Networks, Cisco Technologies, DNS, Windows Server, Unix, Enterprise Architecture, Solution Architecture, Linux, Blade Server, NAS, Firewalls, NIDS, LAN-WAN, Citrix, Active Directory, Exchange Server, SharePoint, Cluster, Load Balancing, SQL, ISA, Terminal Server, SCCM, WSUS, Scripting, VB, Visio, Projects, Captiva, Input Accel, FileNet, Hummingbird, Business Object, Lotus Notes, Veritas, Netbackup, Arcserve, Blackberry, Antivirus, Remedy Software, Changepoint, Microsoft Exchange
Education
HP Education 2011 — 2011
VMware VCP5.0 Training
Harbin Institute of Technology 1990 — 1994
Bachelor, Applied Physics
KANETIX September 2013 - Present
Digital Media Zone at Ryerson University February 2012 - Present
Kanetix September 2011 - September 2013
Andrew Lo Management Consulting January 2011 - December 2011
Davis + Henderson July 2009 - December 2010
Filogix LP March 2001 - July 2009
GUI Software Systems Corp. June 1992 - March 2001
Skills
Start-ups, Strategic Partnerships, IT Management, High Performance Teams, Mergers, Turn Around Management, SaaS, Strategy, Product Marketing, Marketing, Digital Strategy, Digital Marketing, Social Media, Banking, Leadership
Education
Queen's University 2004 — 2004
Executive Program
University of Waterloo 1987 — 1992
Ba.S.C, Systems Design Engineer with Option in Computer Engineering
Francis Libermann
Canada Border Services Agency April 2014 - September 2014
Davis + Henderson January 2011 - December 2011
Davis + Henderson February 2009 - January 2011
Manulife Financial 2008 - 2009
Rogers Communications Inc. 2007 - 2008
Skills
Strategic Planning, Microsoft Excel, C++, Java, Business Process, Matlab, AutoCAD, Business Objects, IntelliCAD, Maple, SAP Business Objects, Crystal Reports, XML, XML Schema, PTC Pro/Engineer, PTC Creo, SolidWorks, Solid Edge, C, C#, Visual Basic, Qbasic, MS-DOS, Minitab, PeopleSoft
Education
Carleton University 2010 — 2016
Bachelor of Engineering (BEng), Aerospace Engineering
University of Toronto 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Electrical and Computer Engineeing
Bell High School 1999 — 2003
OSSD, OCDSB Gifted Program
Sheridan September 2015 - Present
Loblaw Companies Limited November 2012 - August 2015
Davis + Henderson October 2010 - November 2012
Davis + Henderson June 2006 - October 2010
Staples Business Depot 2004 - 2006
Skills
Technical Documentation, Team Leadership, Active Directory, Problem Solving, Troubleshooting, Process Engineering, Computer Hardware, Windows, Microsoft Certified..., ITIL, Service Desk, XP, Problem Management, Disaster Recovery, Data Center, Software Documentation, Visio, Microsoft Exchange, Microsoft SQL Server, Integration, Incident Management, Virtualization, System Administration, Testing, Networking, Software Installation, SDLC, IT Operations, Servers, VMware, Business Process, Citrix, VPN, Security, IT Management, Vendor Management, IT Strategy, IIS, Enterprise Architecture, Technical Support, Analysis, DNS, DHCP, System Deployment, Oracle, Service Delivery, Windows Server, Enterprise Software, Requirements Analysis, Infrastructure
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Computer Networking and Technical Support, Computer Science
Avon July 2012 - Present
Hanesbrands Inc April 2008 - July 2012
Global Interactive Services February 2007 - April 2008
Davis + Henderson November 2005 - August 2006
Ontario Provincial Government June 2005 - November 2005
Skills
Employee Relations, Performance Management, Recruiting, Benefits Administration, Training, HR Policies
Education
Humber College 2004 — 2005
Post-Grade HR Certificate, Human Resources
Acadia University 2000 — 2004
BBA, Business Administration
B & N Management May 2010 - August 2015
WIND Mobile October 2014 - July 2015
TD Place Lansdowne Park May 2014 - September 2014
Aramark December 2009 - December 2011
Davis & Henderson May 2010 - September 2010
Skills
Microsoft Office, Research, Teamwork, Analysis, Microsoft Excel, Customer Service, Team Leadership, Leadership, Time Management
Education
Carleton University 2009 — 2014
Bachelor’s Degree
The DATA Group of Companies January 2014 - Present
The DATA Group of Companies 2012 - December 2013
Davis + Henderson October 2007 - April 2012
Research In Motion January 2006 - October 2007
Research In Motion November 2004 - January 2006
Research In Motion May 2002 - November 2004
Skills
Project Management, Program Management, Cross-functional Team..., Business Analysis, PMP, Project Delivery, Business Process..., Project Planning, PMO, Leadership, Process Improvement, Operations Management, Software Development, Management, Governance, Analysis, Budgets, Project Portfolio..., Vendor Management, Software Documentation, Team Leadership, SDLC, Business Process, Outsourcing, IT Management, Call Centers, Visio, Strategy, CRM, Integration, ERP, Telecommunications, MS Project, Business Intelligence, Change Management, Risk Management, Resource Management, Requirements Gathering, IT Strategy, Software Project..., Quality Assurance, Agile Project Management, ITIL, Requirements Analysis, Team Management, Service Delivery, Professional Services, SharePoint, Business Requirements
Education
York University - Schulich School of Business 2000 — 2001
Masters Certificate in Project Management
Bowdoin College 1984 — 1988
Bachelor of Arts (B.A.), Political Science and Government
ZS Associates June 2015 - August 2015
Towers Watson May 2014 - August 2014
Mercer Consulting May 2013 - August 2013
Davis & Henderson July 2012 - April 2013
Skills
Leadership, Time Management, Teamwork, French, Data Analysis, Marketing, Project Management, Microsoft Office, German, Excel Models, Market Research, Survey Management, Community Outreach, User Acceptance Testing, Mandarin, English, Social Media, Oracle CRM
Education
The University of Western Ontario - Richard Ivey School of Business 2012 — 2016
Honors Business Administration, Business
University of Toronto Schools 2006 — 2012
Ingram Micro March 2013 - Present
Ingram Micro February 2011 - March 2013
Davis + Henderson October 2009 - 2010
Davis + Henderson August 2009 - September 2009
Skills
Solution Selling, Time Management, Business Development, Direct Sales, Sales Management, Leadership, Sales Process, Key Account Management, Forecasting, Financial Analysis, Channel Account..., Problem Solving, Microsoft Excel, Business Relationship..., Building Relationships, Channel Partners, Channel Sales, Cloud Computing
Education
McMaster University 2005 — 2009
Honours Bachelor of Commerce, Accounting and Financial Management Services.
Insurance Bureau of Canada August 2012 - Present
Magrathea Solutions March 2011 - Present
Government of Ontario, Ministry of Government Services November 2010 - January 2012
Davis + Henderson March 2007 - August 2010
Resolve Corporation March 2007 - July 2009
IBM Global Services May 2004 - October 2006
BBM Canada April 2001 - May 2004
Market Probe October 1999 - October 2000
Skills
ITIL, IT Service Management, Disaster Recovery, Change Management, Windows, Requirements Gathering, Process Engineering, Business Analysis, Troubleshooting, Team Building, Vendor Relations, Customer Relations, Project Coordination, Team Management, Interviewing Skills, Coaching, Negotiation, Vendor Management, Resource Management, Resource Allocation, Market Research, Hiring Personnel, Infrastructure, IT Strategy, Customer Service, Incident Management, Business Continuity, SDLC, Requirements Analysis, Project Management, SharePoint, Integration, Project Portfolio..., PMO, Networking, Leadership, IT Management, Software Documentation, Business Process, Visio, IT Operations, Business Process..., Governance, Business Requirements, Information Technology, Systems Analysis, Project Delivery, Enterprise Architecture, Business Intelligence, Software Project...
Education
Learning Tree 2013 — 2013
Sharepoint 2013 - Hands-on Introduction
Canadian Career College of IT Management/Hi-Tech Institute 2012 — 2012
Certificate, Project Management
Loyalist IT Certification 2008 — 2008
Certificate in ITIL V3, ITIL Foundations
York University - Schulich School of Business 2007 — 2007
CIM, Team Management
Ryerson University
BAA, Information Management
Winston Churchill CI
Landfill Mitigation Solutions Inc. January 2015 - Present
Investment Management Professional and Entrepreneur October 2014 - Present
Aston Hill Financial Inc. July 2010 - October 2014
Davis + Henderson April 2009 - July 2010
Aston Hill Financial Inc. January 2008 - April 2009
CI Financial Corp. 1994 - 2007
Borden Ladner Gervais LLP 1990 - 1994
Skills
Investments, Mergers, Risk Management, Corporate Law, Executive Management, Finance, Mutual Funds, Corporate Governance, Management, Private Equity, Asset Managment, Negotiation, M&A execution, Business Strategy, Hedge Funds, Leadership, Securities, Operations Management, Wealth Management, Financial Services, Senior Management, Skilled Negotiator, Product Launch and..., Regulatory Compliance
Education
Harvard Business School 2008 — 2008
Advanced Management Program, Business
The University of Western Ontario 1984 — 1990
B.Sc. (1987) and LL.B. (1990)
Providence Healthcare April 2012 - Present
University Health Network September 2008 - April 2012
Davis + Henderson February 2006 - September 2008
Alarmforce Industries August 2003 - April 2004
Skills
Project Management, PMP, Process Improvement, Business Analysis, IT Management, Requirements Analysis, Project Planning, PMO, Strategic Planning, IT Strategy, Change Management, Strategy, Management, Server Management, Microsoft Office, Technical Leadership, Network Architecture, Risk Management, Consulting, Disaster Recovery, System Administration, Enterprise Systems..., Healthcare Information..., Healthcare, HL7
Education
Ryerson University
Bachelor of Commerce, Information Technology Management
Centennial College
Electronics Engineering
Toronto Hydro January 2014 - Present
Toronto Hydro December 2012 - January 2014
Toronto Hydro September 2010 - December 2012
Davis + Henderson May 2008 - September 2010
General Motors June 2004 - May 2008
General Motors May 2002 - June 2004
CAMI Automotive May 2000 - August 2001
Skills
Lean Manufacturing, AutoCAD, Statistics, Manufacturing, Continuous Improvement, Quality System, FMEA, Kaizen, SPC
Education
Kettering University 2003 — 2005
Masters, Manufacturing Operations
Western University 1997 — 2002
BASc, Mechanical Engineering
Long View Systems August 2013 - Present
Realty Executives Experts Inc. January 2013 - Present
Long View Systems September 2013 - January 2014
Direct Energy May 2011 - October 2012
Mackenzie Financial January 2010 - January 2011
Bank of Montreal April 2009 - November 2009
Independent Consulting March 2008 - March 2009
Davis + Henderson May 2005 - April 2008
CGI September 2004 - May 2005
CGI June 2001 - September 2004
Skills
Windows 7 Implementation, Microsoft Office 2010, Desktop Infrastructure..., Office 2010, Desktop Environment, Upgrades, ITIL, Project Management, Disaster Recovery, Windows 7, Vendor Management, SDLC, Visio, SharePoint, Service Management, Management, IT Management, Requirements Analysis, PMO, BMC Remedy, IT Strategy, PMP, Integration, Solution Architecture, Business Process, Data Center, Business Analysis, Requirements Gathering, Enterprise Architecture, Business Process..., IT Service Management, Business Requirements, Governance, Service Delivery, Project Delivery, Outsourcing, Infrastructure, Agile Project Management, Resource Management, Technical Support, Software Documentation, Software Project..., Change Management, Business Process..., User Acceptance Testing, IT Operations, Systems Analysis, Process Improvement, Program Management, Information Technology
Education
Ontario Real Estate Association 2012 — 2013
Realtor License, Realty, Residential
Institute for Computer Studies 1998 — 1998
Networking and Internet Professional
McMaster University 1993 — 1996
B.Sc., Psychology
Davis and Henderson July 2014 - Present
Personal Tax Service January 1993 - Present
London Life January 2014 - May 2014
Davis & Henderson January 2008 - October 2013
Teletech Holdings September 2006 - January 2008
Skills
Customer Service, Small Business, Software Documentation, Team Leadership, Windows, Technical Support, Networking, Microsoft Office, Training, Troubleshooting
Education
Fanshawe College 2006 — 2008
Business-Accounting, Diploma
Fanshawe College 1996 — 1998
Business, Financial Services
Franco-Jeunesse 1976 — 1978
Diploma, General
Toronto School of Business
Micro Computers and Business Applications
Wheable Center for Adult Education
Citi Senior Vice PresidentCitiManagerPwCMay 2011 - September 2014
Davis + Henderson 2011 - 2011
Sun Life Financial 2010 - 2010
CeeJay Micro 2007 - 2010
Skills
Risk Management, Data Mining, Financial Modeling, Data Analytics, Data Modeling, Data Visualization, SQL, VBA, Oracle SQL, Microsoft SQL Server, Python, Spotfire, QlikView, C++, RDBMS, Audit Command Language, HTML, Systems Analysis, Project Management, Risk Assessment, Banking, Capital Markets, Automation
Education
Hofstra University
Bachelor, Business Administration; Finance
Hofstra University
Computer Science Coursework, Post Graduate
Projectize Inc August 2014 - Present
Investors Group September 2014 - Present
Rogers Communications May 2012 - January 2014
Davis + Henderson May 2008 - April 2012
CGI April 2007 - April 2008
Verinon November 2005 - March 2007
IBM US January 2004 - October 2005
IBM US October 2002 - December 2003
Price Waterhouse Management Consultants March 1995 - September 2002
Skills
Portfolio Management, Change Management, Project Management, Process Improvement, Leadership, Finance, Project Portfolio..., PMP, Vendor Management, Program Management, Business Analysis, Business Process..., Strategic Planning, Team Building, P&L Responsibility, Change Leadership, Talent Acquisition, Talent Management, Strategic Thinking, Strategy, PMO, Team Leadership, SDLC
Education
Indian Institute Of Social Welfare and Business Management 1990 — 1992
Master of Business Administration (M.B.A.), Operations, Finance, Marketing
University of Calcutta 1989 — 1990
Diploma in Computer Applications, Programming Languages, Network Architechture
University of Calcutta 1987 — 1990
Bachelor’s Degree, Physics Hons
Banque Nationale 2010 - Present
Rogers Communications Inc. January 2000 - 2009
Rogers Communications Inc. April 1996 - December 1999
Rogers Communications Inc. 1993 - 1996
Rogers Communications Inc. 1991 - 1993
Rogers Communications Inc. 1989 - 1991
Davis & Henderson 1985 - 1989
Skills
Call Center, Employee Engagement, Customer Experience, Strategic Planning, Telecommunications, Workforce Management, Project Management, Customer Retention, Team Management, Team Leadership, Coaching, Change Management, Call Centers, Leadership, Management, Customer Service, Performance Management
Education
Concordia University 1982 — 1985
Bachelor of Commerce
CIBC July 2013 - Present
TD December 2012 - June 2013
Bank of Montreal October 2010 - November 2012
Davis + Henderson November 2009 - January 2010
Bank of Montreal (Toronto) June 2009 - October 2009
London Life August 2007 - December 2008
Bank of Montreal April 2006 - March 2007
Cogeco Cable November 2004 - June 2006
Manulife Financial January 2005 - December 2005
NuComm International April 2004 - July 2004
Skills
Project Portfolio..., Software Project..., Outsourcing, Insurance, Banking, Government, Automotive, Vendor Management, SDLC, Business Analysis, PMO, Business Process..., Project Management, PMP
Education
Sheridan College 1972 — 1974
Business Computer Systems, Information Technology
Channel Zero Inc. 2000 - Present
Channel Zero Inc. 2000 - 2009
Frisco Bay Industries (Stanley) 1998 - 2001
Impact Graffiti Ltd. 1990 - 1997
Davis + Henderson 1985 - 1990
Education
York University - Schulich School of Business 1988 — 1994
MBA, Marketing and Entrepreneurship
Ryerson University 1982 — 1986
B. Tech., Graphic Communications
Victoria Park C.I. 1978 — 1982
Autodata Solutions March 2008 - January 2014
IBM 2005 - 2008
Filogix 2000 - 2005
Davis + Henderson 2000 - 2005
Filogix Limited Partnership 2000 - 2005
Skills
Integration, Quality Assurance, SDLC, Requirements Analysis, Software Quality..., Test Planning, Agile Methodologies, Software Quality, Defect Tracking, Software Documentation, Testing, Business Analysis, Quality Center, Regression Testing, Web Services, User Acceptance Testing, Test Cases, Manual Testing, Databases, Software Project..., Test Execution, XML, SQL, Software Development, Scrum, Requirements Gathering, Microsoft SQL Server, Test Automation, Web Applications, JavaScript, Process Improvement, System Testing, Management
Education
Fanshawe College 1991 — 1994
Electrical Techology and A+ certification
Fanshawe College
Davis + Henderson August 2012 - Present
Davis + Henderson January 2011 - August 2012
Davis + Henderson October 2009 - October 2011
Resolve Corporation August 2007 - October 2009
Marsh Canada Ltd April 2007 - August 2007
EDULINX November 2002 - April 2007
Arkipelago Inc. 2001 - 2002
Sitraka Mobility 2001 - 2001
Skills
Project Management (PMP), Resource Management, Business Communications, Business Analysis, Systems Analysis, Rational Unified..., Agile Methodologies..., Microsoft SharePoint, Object Oriented Design, SQL, SharePoint, IT Service Management, SDLC, Disaster Recovery, Integration, Process Improvement
Education
Athabasca University
BMgmt, Management
Gdańsk University of Technology
Faculty of Hydrotechnology, Technical University of Gdansk
Project Management Institute
PMP
Bell March 2013 - Present
Torbar Solutions December 2010 - Present
Rogers Communications September 2012 - February 2013
Rogers Communications January 2011 - July 2012
Resolve Corporation February 2010 - November 2010
Verax Inc May 2005 - November 2010
Rogers Telecom April 2007 - December 2009
American Express eSwitch Project October 2006 - April 2007
Davis + Henderson May 2005 - October 2006
MD Space and Advanced Robotics June 1998 - May 2005
Skills
IVR, Business Requirements, PMO, Cross-functional Team..., Scope Management, Project Plans, Telecommunications, MS Project, Deliverables, Call Center, Wireless, Business Analysis, Requirements Analysis, Change Management, Process Improvement, Agile, Process Development, Waterfall, Integration, Results Oriented, Project Management, Business Process, Solution Architecture, Agile Project Management, Systems Analysis, Software Development, SDLC
Education
York University 1990 — 1995
BA, English (writing) major, Psychology minor
Corporate Training
Various IT
Humber College
Computer Science Diploma
Davis + Henderson 2007 - Present
Filogix Inc June 2003 - July 2007
Basis100 June 2001 - June 2003
Daedalian May 1999 - June 2001
CIBC Finance April 1998 - May 1999
Skills
SDLC, RUP, Agile, SOA, Requirements Gathering, Software Project..., Application Development, Resource Management, J2EE, Web Services, Business Requirements, IT Strategy, Software Development, Vendor Management, Requirements Analysis, Process Mapping, Service Delivery, IT Management, Agile Methodologies, Release Management, Microsoft SQL Server, SQL, Enterprise Software, Business Analysis, Web Applications, ITIL, Java Enterprise Edition, Architecture, UML, Software Documentation, Project Portfolio..., Enterprise Architecture, Solution Architecture, Integration, Systems Analysis, PMP, Business Process, Business Intelligence, Agile Project Management, User Acceptance Testing, Visio, PMO, SharePoint, Project Delivery, Data Modeling, IT Service Management, Waterfall, Oracle, Data Warehousing, DB2
Education
Ryerson University 1994 — 1998
Bachelor of Science (BSc), Mathematics and Computer Science
Ryerson University
Certification, Project Management
Web Age Solution Inc
Certification, Service Oriented Architecture
Ontario Ministry of Transportation March 2014 - Present
TUI Student Travel January 2013 - February 2014
JP Consulting (CA), Inc. January 2011 - January 2012
Davis & Henderson June 2009 - January 2011
Resolve Corporation September 2008 - June 2009
Air Miles Rewards Program May 2007 - May 2008
Loyalty Management (AIRMILES) 2005 - May 2008
The Loyalty Group April 2005 - May 2007
Skills
Business Analysis, Management, CRM, Requirements Analysis, SDLC, PMP, Software Project..., Vendor Management, Integration, Business Intelligence, Business Process, SharePoint, Software Documentation, IT Management, Solution Architecture, Requirements Gathering, IT Strategy, Systems Analysis, Business Process..., IT Service Management, ITIL
Education
Humber College 1992 — 1996
Davis + Henderson 2010 - 2011
Davis + Henderson November 2009 - August 2010
Resolve Corporation May 2007 - November 2009
Resolve Corporation May 2007 - November 2009
EDULINX Canada Corporation January 2003 - May 2009
Resolve Corporation January 2003 - May 2007
EDULINX Canada Corporation October 2001 - January 2003
Skills
Business Analysis, Project Management, Business Process, Visio, Change Management, Process Improvement, Quality Assurance, Business Process..., Forecasting, Project Planning, Team Leadership, Analysis, SQL, Requirements Analysis, Data Analysis, MS Project, Process Engineering, Crystal Reports, Operations Management, Software Documentation, ITIL, SDLC, Requirements Gathering, Business Intelligence, Software Project..., Systems Analysis, Integration, Vendor Management, PMO, Business Requirements, Agile Methodologies, Disaster Recovery, PMP, SharePoint, Project Portfolio..., User Acceptance Testing, Resource Management, IT Strategy, Project Delivery
Education
McMaster University 1989 — 1993
General Motors September 2013 - Present
Davis + Henderson March 2010 - June 2012
Mindblossom 2007 - 2009
organic inc November 2006 - February 2007
Torstar March 1997 - July 1997
SITA/EQUANT 1992 - 1996
Skills
Usability, User Interface Design, JavaScript, XHTML, CSS, PHP, Web Design, User Interface, AJAX, XML, SQL, Graphic Design, jQuery, Front-end, Mobile Applications, HTML, HTML 5, Web Development, Programming, MySQL, Animation
Education
Savannah College of Art and Design 1996 — 2001
Master of Arts, Computer Art
Obafemi Awolowo University 1984 — 1990
Bsc, electronic eng
coursera
coursera
eHealth Ontario February 2013 - Present
eHealth Ontario July 2011 - January 2013
e-Health Ontario May 2011 - August 2012
eHealth Ontario June 2009 - June 2011
Smart Systems for Health September 2004 - May 2009
Davis & Henderson May 2001 - September 2004
AIM Investments January 2000 - February 2001
Enbridge Gas Distribution May 1995 - January 2000
Grosfillex 1981 - 1995
Skills
ITIL, Business Analysis, IT Strategy, Vendor Management, Business Requirements, Requirements Analysis, Software Project..., Integration, Project Delivery, Service Delivery, Project Management, MS Project, Business Process
Education
York University - Schulich School of Business 2007 — 2007
MCPM, Project Management
University of Waterloo 2006 — 2006
Applied Health Informatics Bootcamp
Centennial College 1995 — 1998
Computer Studies
Midland
Davis + Henderson July 2009 - Present
Resolve Corporation July 2007 - July 2009
EDULINX Canada Corporation October 1996 - June 2007
Education
Imperial College London 1984 — 1985
Master's degree, Computer Science
Millennium1 Solutions February 2011 - Present
Davis + Henderson January 2008 - January 2011
Davis + Henderson December 2005 - December 2007
Davis + Henderson January 2001 - November 2005
Davis + Henderson November 1999 - December 2001
HEC Group May 1998 - November 1999
Skills
Vendor Management, Financial Services, Relationship Management, Business Analysis, Team Leadership, Program Management, Sales, Account Management, CRM, SDLC, Software Documentation, Customer Experience, Strategic Partnerships, Call Center, Credit Cards, Customer Service, Management, Analytics, Project Management, Change Management, Process Improvement, Lead Generation, Call Centers, Strategic Planning, Banking
Education
McMaster University 1994 — 1998
Bachelor of Commerce (B.Com.)
Davis & Henderson August 2013 - Present
Dealfind.com 2011 - 2013
MTS Allstream 2009 - 2011
Bell Canada August 2007 - April 2009
Bell Canada 2006 - 2007
Bell Canada 2004 - 2006
Sitel(formerly ClientLogic) 1997 - 2001
Skills
Call Center, Product Management, Customer Satisfaction, Solution Selling, Business Process, Telecommunications, Team Leadership, Sales Management, Customer Experience, Cross-functional Team..., Project Planning, CRM, Sales, Project Management, Leadership, Customer Acquisition, Account Management, Customer Retention, Retail, Service Delivery, Change Management, Management, Performance Management, Contact Centers, Strategic Partnerships, Business Strategy, Team Building, New Business Development, Forecasting, Strategy, Vendor Management, Operations Management, Strategic Planning, Analytics, Training, Call Centers, Sales Process, P&L Management, Salesforce.com, Sales Operations, Outsourcing, Start-ups, Direct Sales, Business Development, B2B, Lead Generation, SaaS
Education
University of Guelph
Bachelor of Commerce
McGill University
Cost-Effective Solutions July 2014 - January 2015
Millennium1 Solutions June 2013 - December 2013
Davis + Henderson July 2009 - June 2013
Resolve Corporation March 2006 - July 2009
Business Data Services 1997 - 2006
CIBC Finance Inc. 1995 - 1997
Skills
Vendor Management, Requirements Analysis, Outsourcing, PMP, Quality Assurance, Business Analysis, IT Strategy, Business Intelligence, Business Process, SDLC, Program Management, Process Improvement, IT Management, Software Project..., MS Project, Project Management, PMO, Governance, ITIL, Integration, Business Process..., Change Management, Disaster Recovery, CRM, Software Documentation, Project Portfolio..., Risk Management, Requirements Gathering, Leadership, Systems Analysis, Resource Management, Business Requirements, User Acceptance Testing, Team Leadership, IT Service Management, Call Center, Visio, Call Centers, Project Delivery, Enterprise Architecture, Solution Architecture
Education
Sheridan College 1997 — 1998
Micro-computing, Software Development
Lord Elgin, Burlington, Ontario 1990 — 1994
High School, 12
TVOntario November 2012 - Present
Maple Lake October 2011 - October 2012
EnStream LP May 2011 - July 2011
Thoughtcorp June 2005 - January 2011
Davis + Henderson January 2001 - June 2005
Daedalian Systems Group May 1996 - November 2000
Education
Scrum Alliance
Certified ScrumMaster
York University - Schulich School of Business 2003 — 2004
Masters Certificate in Project Management
Ryerson University 1992 — 1996
Bachelor of Science, Computer Science
Silverthorn Collegiate Institute 1988 — 1992
Rogers Communications / FlexITy Solutions December 2010 - Present
IBM Canada Ltd. December 2009 - November 2010
AT&T Global Services August 2009 - November 2009
Katz Group Canada April 2009 - July 2009
Loblaw Companies December 2008 - March 2009
Rogers Communications May 2007 - December 2008
AGF Management Limited January 2006 - May 2007
OntarioMD February 2005 - December 2005
Metaca Corporation May 2004 - January 2005
Davis + Henderson September 1998 - April 2004
Skills
Network Design, Network Security, Data Center, Network Architecture, Security, CCNP, OSPF, BGP, IPv6, Firewalls, VPN, Infrastructure, Checkpoint, Cisco Nexus, Routers, Routing, Cisco IOS, Cisco VoIP, EIGRP, WAN, Cisco Technologies, Switches, Network Engineering, PCI DSS, Network Load Balancing, Cisco Call Manager, Routing Protocols, Data Centre Architecture, Catalyst Switches, Wireless Networking, Juniper, Networking, Juniper Switches, Cisco Security, Cisco Wireless, Dynamic Routing, F5 BigIP, RIP, MPLS, LAN-WAN, Load Balancing, TCP/IP, VLAN, QoS, IPSec, Cisco Routers, ASA, Remote Access, Juniper Firewalls
Education
Amirkabir University of Technology - Tehran Polytechnic 1984 — 1989
Engineering, Electronics
SAMPAD
Strathcona County November 2011 - Present
Davis + Henderson April 2009 - October 2011
Davis + Henderson September 2007 - April 2009
Davis + Henderson February 2001 - September 2007
Ryerson Tull 1999 - 2001
Skills
Visio, PowerBuilder, VBScript, Crystal Reports, PL/SQL, SDLC, Requirements Gathering, Software Project..., Requirements Analysis, Business Analysis, Project Management, Microsoft SQL Server, Database Design, Project Planning, PMP, Leadership, Oracle, Enterprise Architecture, SharePoint, MS Project, Management, Business Requirements, Agile Project Management, Business Process..., User Acceptance Testing, SQL, Disaster Recovery, Agile Methodologies, Software Development, IT Strategy, Solution Architecture, Team Building, Integration, PMO, Project Delivery, ITIL, ETL, Waterfall, Business Intelligence, Business Process, IT Management, Data Warehousing, Databases, Systems Analysis, Data Migration, Project Portfolio..., Resource Management, IT Service Management
Education
Illinois Institute of Technology 1996 — 2000
BSCPE, Software Engineering
Benedictine University 1994 — 1999
BS, Computer Science, Math
Indian School Muscat 1991 — 1993
Carmel Garden Hr. Sec. School
D+H December 2012 - Present
Direct Energy April 2012 - December 2012
Davis + Henderson 2007 - April 2012
Lorriman & Long Management Inc April 2004 - July 2007
Arbor Memorial Services Inc. March 2000 - March 2004
Spectrum United Mutual Funds October 1996 - March 2000
iSTAR Internet Inc. January 1996 - October 1996
Molson Breweries October 1988 - January 1996
Travelers Insurance of Canada July 1987 - October 1988
IBM January 1982 - July 1987
Skills
Software Documentation, Data Center, Management, Enterprise Software, E-commerce, Information Technology, Business Requirements, Banking, Project Portfolio..., Requirements Analysis, ITIL, Visio
Education
University of Toronto
Advanced Project Management
Stanford University
SCPM Certification, Advanced Project Management
Humber College
Computer Programming
CPP Investment Board July 2014 - Present
The Loyalty Group June 2008 - July 2014
Davis + Henderson December 2001 - June 2008
Sybase Inc May 1998 - December 2000
the People's Bank of China July 1995 - May 1998
Skills
Oracle, Databases, Software Design, Sybase, Data Modeling, Data Warehousing, Performance Tuning, ETL, Unix, SQL Tuning, SDLC, Oracle RAC, Solaris, Disaster Recovery, Database Design
Education
Shanghai Jiao Tong University 1991 — 1995
Bachelor's degree, Electronic Engineering
Davis + Henderson September 2004 - Present
Stylo Consulting 2003 - Present
Skills
Journalism, Technical Writing, Marketing, Creative Writing, Training, HTML, Corporate Communications, User Interface Design, Screenwriting, Multimedia, Media Relations, Public Relations, Web Design
Education
Sheridan College
Post-Graduate Diploma, Corporate Communications
University of Toronto Mississauga 1997 — 2000
BA, Economics
IBM Canada 2015 - Present
IBM / TD Bank May 2014 - January 2015
CYSSC February 2014 - April 2014
IBM / TD Bank September 2013 - January 2014
OLG September 2012 - August 2013
IBM / Ontario Ministry of Government Services September 2011 - August 2012
IBM / TD Bank December 2010 - July 2011
IBM / Loblaw Companies Limited January 2010 - November 2010
Mid-Range Computer Group Inc. November 2005 - December 2009
Davis + Henderson September 2004 - November 2005
Skills
AIX, Virtualization, SAN, Storage, HACMP, DS4000, TSM, Unix, PowerVM, Disaster Recovery, Enterprise Architecture, ITIL, DB2, Enterprise Software, Infrastructure, High Availability, Shell Scripting, Storage Area Networks, Data Migration, Cluster, WebSphere MQ, Linux, BladeCenter, SAN Volume Controller, GPFS, SLES, VMware, IBM AIX
Education
Bharathiar University 1991 — 1994
B.Sc, Electronics
Johns Hopkins University
MITx
Stanford Online
Stanford Online Lagunita
CIBC December 2012 - Present
TD May 2012 - November 2012
Direct Energy October 2011 - April 2012
RBC March 2010 - October 2011
Lenovo November 2008 - March 2010
Enbridge Gas Distribution May 2008 - October 2008
Direct Energy October 2007 - May 2008
Davis + Henderson 2004 - 2007
Allstream 2000 - 2004
Skills
PMO, PMBOK, Program Management, Telecommunications, Leadership Experience, Project Portfolio..., Six Sigma, PMP, Portfolio Management, Vendor Management, Change Management, Requirements Analysis, Problem Solving, Business Requirements, MS Project, Process Engineering, Visio, Project Planning, Process Improvement, Business Analysis, Risk Management, ITIL, SDLC, Planning, Business Intelligence, Integration, Business Process..., Management Consulting, Strategic Planning, Customer Relations, Quality Assurance, Software Project..., Business Process, Team Leadership, Team Building, Analysis, Project Management, Strategy
Education
University of Houston 1997 — 2000
Master Degree, Information Technology/Micro Computer Systems
Isfahan University of Technology 1985 — 1989
BS, Electrical/electronics Engineering
Davis + Henderson April 2008 - Present
Sage November 1998 - October 2008
BMO Financial Group March 2008 - September 2008
Omega Digital January 2005 - February 2008
Skills
Quality Assurance, Test Planning, Software Quality..., Quality Center, Regression Testing, User Acceptance Testing, Test Cases, SDLC, Defect Tracking, Agile Methodologies, Test Management, Test Strategy, Manual Testing
Education
Sheridan College 1989 — 1989
Perdue High School 1985 — 1989
OSSD
Express Scripts Canada April 2014 - Present
Davis + Henderson February 2011 - November 2013
WIND Mobile July 2009 - February 2011
Cryptologic February 2009 - July 2009
Cryptologic January 2008 - February 2009
Cryptologic May 2007 - January 2008
Cryptologic September 2005 - May 2007
CGI January 2003 - September 2005
Cognicase June 2002 - January 2003
Wescast Industries Inc. September 1999 - May 2000
Skills
Juniper SA, RSA SecurID, RSA enVision, RSA Data Protection..., Tripwire Enterprise, McAfee Antivirus, SCCM, Active Directory, Security, System Administration, Network Security, ITIL, Windows Server, Firewalls, Juniper, VMware, Enterprise Software, Backup Exec, DHCP, Servers, XP, Encryption, Virtualization, CISSP, DNS, PCI DSS, Disaster Recovery, RSA Security, System Deployment, IDS, Solaris, Cisco Technologies, Integration, VPN, MySQL, Information Security, Apache, Vulnerability Management, Networking, Vulnerability Assessment, Microsoft Exchange, IPS
Education
Ryerson University 2010 — 2010
Information Security
Mohawk College 1998 — 2000
Diploma, Computer Science: Networking and Hardware
The IT Department, Inc October 2012 - Present
Infinity Network Solutions April 2011 - October 2012
The IT Department, Inc. September 2009 - April 2011
Davis + Henderson September 2007 - September 2009
Skills
Troubleshooting, VoIP, Microsoft Office, Active Directory, Windows, Computer Hardware, Linux, Windows Server, Windows 7, Networking
Education
Canadore College 2005 — 2007
Networking Technology
Scotiabank September 2013 - Present
Acoryx Consulting Inc January 2006 - Present
Foresters Insurance August 2012 - September 2013
Loblaw February 2011 - April 2012
Davis + Henderson 2008 - November 2010
The Manta Group 2005 - 2009
Filogix 2006 - January 2008
Aviva Canada 2007 - 2007
CIBC 1996 - 2006
CIBC Mortgages 1996 - 2006
Skills
IT Strategy, Program Management, PMO, Management Consulting, SDLC, PMP, Project Delivery, Vendor Management, Business Process, Business Analysis, Requirements Analysis, Process Engineering, IT Management, MS Project, Software Project..., Portfolio Management, Change Management, Project Portfolio..., Risk Management, Process Improvement, Management, Project Management, Agile Methodologies, Leadership, Requirements Gathering, Governance, Business Process...
Education
Ivey Business School at Western University 2002 — 2004
MBA
CAECE University, Buenos Aires, Argentina 1974 — 1978
Licenciado, Sistemas
First National Financial LP June 2014 - Present
Aerotek (Allegis Group) September 2005 - Present
EGI January 2012 - August 2012
Davis + Henderson January 2001 - September 2005
University of Toronto December 1998 - January 2001
Executive Assistance Inc. & Worth Recruiting October 2000 - December 2000
Skills
Human Resources, Process Improvement, Personnel Management, Organizational..., Leadership Development, Onboarding, HR Policies, Employment Law, Strategic Planning, Employee Relations, Customer Service, Employee Engagement, Performance Management, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Team Leadership, Hiring, HRIS, Recruiting, Program Management, Talent Management, Coaching, Succession Planning, Team Building
Education
Brock University 2008 — 2010
B.Ed, Adult Education
University of Toronto 2001 — 2003
CHRM, Human Resources
University of Toronto 1994 — 1999
Hons. BSc., Psychology and Sociology
University of West Indies (Mona) 1997 — 1998
Hons. BSc., Exchange (Psychology and Sociology)
Millennium1 Solutions June 2014 - Present
Davis and Henderson, Credit Solutions Group January 2008 - June 2014
Davis & Henderson January 2008 - June 2014
Garda June 2006 - February 2012
Cogeco Cable Inc February 2006 - June 2006
Sobey’s Ontario September 2002 - January 2003
Skills
Workforce Management, Vendor Management, Phone System..., Impact 360, Quality Control, VoIP, PCI Standards, ITIL, Disaster Recovery, IVR, symposium, ICM, UCCE, IPCC, Call Centers, Avaya, Cisco Technologies, Telecommunications, Incident Management, Active Directory, Visio, Technical Support, Security, System Administration, Telephony, Management, Service Delivery, Contact Centers, Switches, Servers, Data Center, Cisco Call Manager
Education
Sheridan College 2001 — 2004
Diploma, Telecommunications Technology - CO-OP
Ryerson Polytechnic University
City of Vaughan June 2012 - Present
City of Brampton June 2011 - June 2012
City of Mississauga March 2010 - June 2011
Davis + Henderson June 2009 - February 2010
Skyservice Airlines January 2006 - April 2009
Education
NIGP 2013 — 2013
CPPB
Ontario Institute of PMAC 2006 — 2008
designation, C.P.P
Seneca College of Applied Arts and Technology
Diploma, Accounting
Deloitte Canada June 2015 - Present
D+H August 2005 - Present
Davis + Henderson August 2009 - April 2011
Filogix December 2008 - August 2009
Cyence International August 2005 - December 2008
CGI October 2002 - August 2005
Kamaz-Trans-Service January 1994 - May 2001
Skills
.NET, Agile Methodologies, Software Development, IT Service Management, Microsoft SQL Server, Business Analysis, SQL, Requirements Analysis, Databases, SDLC, XML, Disaster Recovery, Software Project..., T-SQL, ITIL, IT Strategy, ASP.NET, Vendor Management, Process Improvement, Incident Management, Web Services, Team Leadership, Enterprise Architecture, Visual Studio, Project Management, Integration, C#, Requirements Gathering, PL/SQL, Unix
Education
Saint Petersburg State Electrotechnical University "LETI" 1986 — 1994
Master, Automation and Control Systems
Saint Petersburg State Electrotechnical University "LETI" 1986 — 1993
Electrical and Electronics Engineering
Dynamic Staging Solutions January 2010 - Present
The Pampered Chef January 2013 - Present
Davis + Henderson July 2002 - October 2011
Magna Dortec August 1995 - April 2002
Skills
Problem Solving, Change Management, Performance Management, Strategic Planning, Team Building, Employee Relations, Recruiting, Human Resources, Management, Continuous Improvement, Team Leadership, HRIS, Selling, Process Improvement, Strategy, Organizational..., Training, Employee Engagement, Home Staging
Education
Brock University 1989 — 1993
Hons BA Human Geography, Geography
Don Mills Collegiate 1988 — 1989
Davis + Henderson October 2008 - Present
Combined Insurance Company of America July 2007 - July 2008
Telespectrum September 2004 - July 2007
Education
Universidad del Mayab 2002 — 2004
uncompleted, Bussines
Davis & Henderson September 2007 - Present
Education
Algonquin College of Applied Arts and Technology
Law & Security
SHL Systemhouse
MCSE
NW International Corporate Consulting January 2010 - February 2012
Davis + Henderson May 2010 - August 2010
First American Title 2007 - 2009
First American Title 1995 - 2007
Skills
Business Development, Strategic Planning, Strategy, Leadership, CRM, Management
Education
Humber College 1994 — 1995
Institute of Law Clerks, Law
Humber College 1992 — 1994
Diploma (Hons.), Law
Ryerson University
BA, Arts
AVS Systems January 2013 - Present
Davis + Henderson January 2008 - August 2012
Davis + Henderson June 2006 - January 2008
HSBC November 1987 - May 2005
HSBC Financial Canada 2002 - 2005
Skills
Credit, Mortgage Lending, Loans, Residential Mortgages, Credit Cards, Banking, Retail Banking, Risk Management, Credit Risk, Relationship Management, Process Improvement, Commercial Mortgages, Executive Management, Governance, Business Analysis, Commercial Banking, Financial Analysis, Investments, Funding, Finance, Portfolio Management, Financial Risk, Financial Services, Business Strategy, Business Development, Underwriting, Credit Analysis, Strategic Financial..., Vendor Management, Mergers & Acquisitions, Strategy, Business Process..., Analytics, Outsourcing, Leadership, CRM, Analysis, Business Planning
Education
Memorial University of Newfoundland 1982 — 1986
mathematics
Cyence International 2009 - Present
Davis and Henderson, Credit Solutions Group 2009 - Present
Davis + Henderson 2009 - Present
Davis + Henderson, Credit Solutions 2009 - Present
CIT July 2006 - Present
Faberlic Public Joint Stock Co. (Moscow, Russia) April 2001 - May 2006
Centaur Software (Australia, Sydney) August 2000 - March 2001
Skills
SQL Server, C#, T-SQL, Visual Studio, .NET, PL/SQL, DB2, PowerDesigner, ASP.NET, jQuery, XML
Education
Bauman Moscow State Technical University 1981 — 1987
BS, Radio-Electronic Systems
Davis + Henderson October 2010 - Present
D+H August 2009 - October 2010
Filogix April 2008 - July 2009
filogix 1995 - 2008
Skills
Service Desk, Service Management, Incident Management, Vendor Management, Service Delivery, ITIL, IT Operations, IT Service Management, Problem Management, IT Management, Disaster Recovery, Process Improvement, Requirements Gathering, Change Management, Business Analysis, IT Strategy, Release Management, Virtualization
Education
McMaster University 1981 — 1985
HBA History, History and English
L&T Infotech January 2013 - October 2013
Citi November 2010 - January 2013
Davis + Henderson January 2009 - November 2011
Avanade/Accenture 2006 - 2009
Avanade January 2006 - December 2008
Fairmont Hotels & Resorts June 2000 - January 2006
Skills
SSIS, Microsoft SQL Server, Database Design, SQL, Performance Tuning
Education
Mangalore University 1990 — 1994
Bachelor of Technology, Computer Science
BMO Financial Group, Enterprise Project Management Office August 2015 - Present
BMO Financial Group, Cda P&C Finance March 2015 - July 2015
BMO Financial Group, Canadian P&C Finance July 2013 - March 2015
BMO Financial Group November 2012 - July 2013
BMO Financial Group September 2010 - November 2012
Davis + Henderson February 2010 - August 2010
JH Consulting January 2009 - January 2010
Decoma, Plastcoat August 2007 - January 2009
Decoma, Plastcoat May 2005 - July 2007
Decoma, Plastcoat November 2002 - May 2005
Education
Wilfrid Laurier University 2010 — 2013
Master of Business Administration (MBA), Accounting Concentration
Ryerson University 2009 — 2009
Business system analysis
University of Toronto
B.A.Sc., Chemical Engineering
American Eagle Outfitters August 2013 - Present
Philip Morris International June 2012 - August 2013
Kohl & Frisch Limited March 2010 - June 2012
Davis + Henderson July 2007 - December 2009
Discount Car and Truck Rental November 2005 - July 2007
Home Outfitters November 2003 - November 2005
Skills
Social Skills, Performance Management, Talent Management, Employee Relations, Building Business..., Building Relationships, Coaching, Recruiting, HR Policies, HRIS, Management, Personnel Management, Sourcing, Team Building, Talent Acquisition, Vendor Management, Leadership, Operations Management, Change Management, Organizational..., Deferred Compensation, New Hire Orientations, Training, Hiring, Screening, Temporary Placement, Interviews, Human Resources, Onboarding, Performance Appraisal, Employee Engagement, Succession Planning, Conflict Resolution, Workforce Planning
Education
Humber College 2004 — 2006
Human Resources Management
Humber College
Business Administration Diploma
Davis + Henderson January 2011 - Present
Davis & Handerson September 2008 - Present
Davis + Henderson 2008 - Present
Davis and Henderson, Credit Solutions Group September 2008 - July 2011
Skills
JavaScript, C#, VB.NET, Software Quality..., ASP.NET, TFS, Microsoft SQL Server, SOA, .NET, XML, SDLC, Agile Methodologies, Web Services, Visual Studio, WCF, SQL
Education
McMaster University
Bit Byte Bridge December 2013 - Present
iNTERFACEWARE July 2012 - December 2013
AlphaGlobal IT April 2011 - November 2011
SCI Marketview November 2008 - April 2011
Canadian Institute for Health Information 2003 - 2008
Davis + Henderson 2002 - 2003
http://www.uspto.gov/ 2001 - 2002
Versata 2000 - 2001
Castek Software Inc. 1997 - 1999
01 Communique 1996 - 1997
Skills
Software Development, SDLC, Agile Methodologies, XML, SOA, Java, Microsoft SQL Server, Business Analysis, Enterprise Architecture, Databases, JavaScript, UML, Oracle, SOAP, C#, Web Applications, Scrum, OOP, HL7, Application Architecture, HTML, CSS, Hibernate, Linux, Software Engineering, Software Design, Design Patterns, MySQL, DB2, Unix, ANSI X12, RESTful WebServices, AngularJS, Swing, JPA, JEE, Solutions Architecture, Mule ESB, Integration Architecture, DICOM, FHIR, C-CDA, CRM, Business Rule Engines, DROOLS, BizTalk
Education
Humber College 1993 — 1996
Diploma in Computer Engineering Technology with Honours, Computer Engineering
eHealth Ontario September 2008 - Present
Smart Systems for Health Agency December 2004 - August 2008
davis + henderson October 1999 - November 2004
McDonald's Restaurants of Canada Limited October 1999 - October 1999
Earth Tech January 1998 - July 1999
DST Systems October 1997 - January 1998
Skills
Business Intelligence, SDLC, Requirements Analysis, Business Process, Business Analysis, ITIL, SQL, Integration, IT Strategy, SharePoint, Enterprise Architecture, Vendor Management, Solution Architecture, Project Delivery, Software Project..., Business Requirements, Crystal Reports, Visio
Education
CDI 1997 — 1997
Institute for Computer Studies 1997 — 1997
Computer Science
Ryerson University 1994 — 1995
Business
University of Toronto at Scarborough 1988 — 1994
BA - Hons, Anthropology and International Development
DGI Supply Inc / DoAll Canada October 2012 - September 2015
Centre Hamilton Electric LTD. March 2012 - October 2012
Financial Planning Standards Council September 2010 - March 2012
Tax Avenue.ca January 2010 - October 2010
Centre Hamilton Electric LTD February 2009 - August 2009
Davis + Henderson February 2008 - September 2008
Atlas Van Lines 2002 - 2004
Skills
WSIB, Microsoft Office, Windows 8, Accounts Payable &..., SAP, JD Edwards, AS400, QuickBooks, Account Reconciliation, Banking, Bank Reconciliation, Payroll, ADP Payroll, People Management, Auditing, Electronic Funds..., Vendor Relations, Invoicing, Invoice Processing, Financial Statements, Remittances, Training, Supervisory Skills, Management, Process Improvement, Managing Processes, Meeting Scheduling, Leading Meetings, Team Building, Relationship Building, Forecasting, Expense Reports, General Ledger, Chart of Accounts, Journal Entries, Performance Management
Education
Sheridan College 2008 — 2011
Accounting Diploma
Toronto School of Business 2000 — 2001
Accounting & Computer
Sheridan College
CPA in progress
Children Youth and Social Service Cluster IT November 2010 - Present
Intact Financial Corporation December 2004 - November 2010
Intact Financial Corporation December 2004 - November 2010
Allianz November 1998 - November 2004
William Mercer Limited June 1997 - October 1998
The Globe and Mail February 1997 - May 1997
Learning Tree International November 1996 - February 1997
North American Fur Auction April 1996 - November 1996
Northern Telecom Canada Limited May 1995 - April 1996
Davis + Henderson September 1994 - April 1995
Skills
Architecture, Enterprise Architecture, Deployment, TOGAF, Integration, IT Strategy, Solution Architecture, Application Architecture, Business Architecture, Zachman, Integration Architecture, IT Governance, Software Development, Business Alignment, Architecture Frameworks, Technical Architecture, SOA Governance, Databases, Enterprise Integration, Distributed Systems, Business Management, ESB, Software Design, Governance, IT Management, Master Data Management, PMP, Data Modeling, Agile, RUP, Data Warehousing, Software Project..., ITIL, IT Transformation, Software Engineering, SOA, SDLC, EAI, Organizational..., Information Systems..., Software Product..., Oracle, UML, Agile Project Management, Systems Analysis, Enterprise Software, Project Portfolio..., Architectures, Business Requirements, Requirements Gathering
Education
Latvijas Universitate
MD, Computer Science
Nymity May 2015 - Present
Target April 2013 - April 2015
Davis + Henderson 2008 - 2013
Resolve Corporation 2005 - 2008
EDULINX Canada Corporation 2003 - 2005
Skills
Privacy Compliance, Security Compliance, Information Security..., Privacy Regulations, Data Privacy, Privacy Policies, Governance, Risk Management, CIPP, Compliance PCI, Compliance, PIPEDA, Privacy Act, Process Improvement, Vendor Management, Requirements Analysis, Change Management, Business Analysis, Program Management, Auditing, Leadership, Business Process..., Financial Risk, Risk Assessment
Education
Ryerson University
B.Comm, Accounting and Finance
InfoTrellis, Inc. December 2011 - Present
Davis + Henderson July 2010 - December 2010
IBM August 2008 - August 2010
UBS Investment Bank April 2006 - July 2008
Sanofi Aventis Pharmasutical October 2005 - March 2006
Skills
Test Planning, Test Strategy, SQL, Agile Methodologies, Quality Assurance, Quality Center, SDLC, Test Cases, Business Analysis, Requirements Analysis, Test Automation, QTP, User Acceptance Testing, Requirements Gathering, Manual Testing, Oracle, Software Project..., Testing, XML, DB2, Unix, Integration, Microsoft SQL Server, Databases, Enterprise Architecture
Education
Baruch College, City University of New York (CUNY) 2000 — 2004
CIS
City University of New York
Ontario Lottery Group September 2012 - Present
RBC Dexia Investor Services October 2010 - September 2012
Davis + Henderson February 2010 - October 2010
Siemens Diagnostics Inc November 2006 - February 2010
John Hancock /Manulife Financial March 2003 - October 2006
Sun Life Assurance Company of Canada September 2002 - March 2003
EIS, Melbourne, Australia October 1999 - August 2002
Skills
SDLC, Test Planning, Test Cases, User Acceptance Testing, Quality Center, Quality Assurance, MS Project, Vendor Relationships, Test Management, Integration Testing, System Integration..., Project Management, Business Analysis, Resource Allocation, Testing Instruments, Testing, Process Improvement, QTP, Regression Testing, Test Strategy, System Testing, Software Quality..., Defect Tracking, Agile Testing, Test Automation, HP Quality Center, Performance Testing
Education
Punjabi University 1993 — 1997
B.E (Hons), Computer Science
Air Force Golden Jubliee Institute 1989 — 1993
Davis + Henderson January 2008 - Present
Davis and Henderson, Credit Solutions Group 2008 - Present
Skills
.NET, Microsoft SQL Server, Active Directory, IIS, Microsoft Technologies, Operating Systems, SQL, SharePoint, TFS, VMware, Virtualization, Windows Server, DHCP, Microsoft Exchange, HTML, Software Documentation, JavaScript, Corporate Governance, Software Project..., Requirements Analysis, CSS, Unix, Visio, IT Strategy, Firewalls, Analysis, Linux, Web Services, VPN, IT Management, MySQL, DNS, ASP.NET, VB.NET, Software Development, T-SQL, Network Security, XML, Disaster Recovery, Security, PHP, C#, Integration, ITIL, Enterprise Architecture, Cloud Computing, Solution Architecture, jQuery, AJAX, Project Management
Education
Sheridan College 2004 — 2007
Computer Science Technology
Tangerine September 2015 - Present
Seneca College of Applied Arts and Technology 2010 - Present
BMO Financial Group June 2014 - September 2015
BMO - Bank of Montreal April 2011 - June 2014
Davis + Henderson September 2008 - April 2011
TELUS January 2002 - September 2008
Skills
Financial Risk, Risk Management, Credit, Credit Cards, Risk Assessment, Fraud, AML, Analysis, Credit Analysis, Credit Risk, Finance, Banking, Business Analysis, Auditing, Retail Banking, Financial Analysis, Fraud Detection
Education
Seneca College of Applied Arts and Technology
Graduate Certificate, Forensic Accounting / Fraud Examination
York University
International Studies/Economics
Questica June 2015 - Present
Bluesun Inc. March 2015 - June 2015
Bluesun Inc. September 2011 - March 2015
Canada Tax Plan 2004 - 2013
Contract 2012 - 2012
Turnford Systems Inc September 2010 - August 2011
Davis & Henderson April 2004 - August 2010
Skills
Web Services, ASP.NET, C#, Microsoft SQL Server, SQL, .NET, Visual Studio, SDLC, TFS, Windows Services, XSLT, IIS, T-SQL, WCF, XML, Requirements Analysis, JavaScript
Education
Sheridan College 1998 — 2001
Systems Analyst
BMO Financial Group August 2013 - Present
BMO Financial Group January 2007 - July 2013
Davis + Henderson June 2003 - November 2007
Skills
Business Process..., Business Analysis, Project Management, Financial Services, Program Management, Six Sigma, Banking, PMO, Project Delivery, Requirements Analysis, MS Project, Management, SDLC, Process Improvement, Integration, Software Project..., Process Engineering, Vendor Management, Analysis, Team Leadership, Business Transformation, Risk Management, Project Planning, IT Strategy, Business Process, Change Management, Governance, Project Portfolio..., Requirements Gathering, PMP, Strategy, Visio, Business Process Mapping, Relationship Management, Business Strategy, Business Case, Leadership
Education
McMaster University 2000 — 2002
MBA, Finance, Engineering
Davis + Henderson 2001 - Present
Davis + Hensderson April 1993 - December 2000
Davis + Henderson Intercheques - Montreal June 1989 - April 1993
Burroughs Printing June 1979 - August 1981
AB Dick June 1975 - June 1979
Domtar Sifto Salt Division July 1972 - June 1975
Skills
Customer Service, Process Improvement, Six Sigma, Team Leadership, Risk Management, Operations Management, Continuous Improvement, Operational Excellence, Lean Manufacturing, Change Management, Print Management, Team Building, Leadership, Business Process..., Project Planning, Strategic Planning, Business Process, Strategic Sourcing, Business Analysis, Vendor Management, Project Management, Managed Print Services, Process Engineering, Cross-functional Team..., Program Management, Outsourcing, Visio, IT Management, Management, Variable Data Printing, Budgets, Project Portfolio..., ITIL, Business Strategy, SDLC, Relationship Management, Requirements Analysis, IT Strategy, Troubleshooting, Disaster Recovery, Integration, Performance Management, Supply Chain Management, Incident Management, Project Delivery, Strategy, Governance, PMO, PMP, ERP
Education
Concordia University
Business Administration and Management, General
Lemoyne D'iberville High Scool- Longueuil (Quebec)
CIBC June 2015 - Present
CIBC April 2015 - June 2015
Human Resources Consulting April 2013 - April 2015
D+H February 2012 - March 2013
Davis + Henderson August 2008 - February 2012
TELUS 2003 - 2008
Priszm 2001 - 2002
TELUS Mobility 1999 - 2001
Purolator Inc. 1998 - 1999
Canada's Wonderland 1996 - 1998
Skills
Employee Relations, Performance Management, Talent Management, Employee Engagement, Deferred Compensation, Recruiting, Talent Acquisition, Onboarding, Human Resources, Organizational..., Succession Planning, HR Policies, Organizational..., Employee Benefits, New Hire Orientations, Change Management, Leadership Development, Coaching, HR Consulting, Interviews, Leadership, Sourcing, Hiring, Team Building, Training, Management, Time Management, Operations Management, Program Management, Workshop Facilitation, Employer Branding, Strategy, Personnel Management, Benefits Administration, CRM
Education
McMaster University
B.A., Labour Studies
Ryerson University
Certificate - Human Resource Management, Human Resources
Cineplex Entertainment March 2013 - Present
Davis + Henderson August 2011 - Present
Sirius Satellite Radio December 2007 - August 2011
Toshiba Canada 2006 - 2007
Imagine This Sold 2005 - 2006
RJL Digital 2000 - 2004
Skills
ASP, SSIS, Business Intelligence, XML, SSRS, Microsoft SQL Server, Telecommunications, Visual Basic, Software Development, C#, Crystal Reports, Databases, Powershell, ETL, Visual Studio
Education
Ryerson University 2002 — 2007
Bachelor of Commerce, Business Technology Management
University of Toronto
Big Data
Kraft Foods August 2010 - August 2011
Davis + Henderson November 2004 - November 2009
Schneider Electric April 2002 - October 2003
Schneider Electric June 1997 - April 2002
Skills
Six Sigma, Lean Manufacturing, Continuous Improvement, Cross-functional Team..., Management, Program Management, Leadership, Strategic Planning, Manufacturing, Vendor Management
Education
Seneca College of Applied Arts and Technology 1980 — 1982
Mechanical Engineering Technology, Mechanical Engineering
Bowne of Canada September 1983 - May 2009
Davis + Henderson July 1982 - September 1983
Skills
Technical Writing, SharePoint, Proofreading, Pdf, Quality Control, Print Management, Offset Printing, Adobe Acrobat, Digital Printing, Pre-press, Color Management, Direct Mail, Desktop Publishing, Publishing, Adobe Creative Suite, QuarkXPress, Project Management, Proof, Wide Format Printing, Software Documentation, Packaging, Document Management, Process Improvement, Visio, Multilingual, Localization, Technical Translation, Direct Marketing, Salesforce.com, Troubleshooting, Project Coordination, InDesign, Vendor Management, Variable Data Printing, Account Management, Globalization, B2B, Internationalization, Printers, Document Imaging, Training, Windows 7, Illustrator
Education
Acadia University 1968 — 1971
Chemistry
Cubic October 2012 - Present
FortisBC 2010 - October 2012
JP Morgan Chase 2008 - 2010
Shaw Communications May 2006 - May 2008
Davis + Henderson May 2004 - May 2006
Scotiabank 1981 - 2001
Skills
Workforce Management, Call Center, Customer Satisfaction, Operations Management, Customer Experience, Performance Management, Process Improvement, Customer Service, Coaching, Vendor Management, Business Process..., Process Engineering, Team Building, Change Management, Team Leadership, Customer Relations, Team Management, Employee Relations, Forecasting, People Management, Outsourcing, Leadership Development, Strategic Planning, Problem Solving, Business Analysis, Employee Engagement, Telecommunications, Budgeting, Program Management, Business Strategy, Business Planning, Quality Assurance, Sales Management, Six Sigma, Service Delivery, Hiring, Organizational..., Contact Centers, Management, Recruiting, Leadership, Project Management, Project Planning, Sales, CRM, Training, Strategy, Integration
Education
The University of Western Ontario - Richard Ivey School of Business
Business, Executive Program
Millennium1 Solutions November 2010 - Present
Davis + Henderson January 2010 - October 2010
Davis + Henderson (formerly Resolve Corporation) October 2007 - December 2009
Davis + Henderson (formerly Resolve Corporation) February 2006 - October 2007
Markham Green Golf Club April 2002 - November 2006
Skills
Access, Analysis, Business Analysis, Business Requirements, Change Management, Disaster Recovery, ITIL, Leadership, Management, Microsoft SQL Server, Program Management, Process Improvement, Project Management, Project Planning, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Project..., Team Leadership, Training, Vendor Management, Visio
Education
Humber College 2010 — 2011
Certification, Project Management
York University 2001 — 2005
Honours, Business, Geography and History
Davis + Henderson April 2010 - Present
Skills
QTP, Quality Center, Manual Testing, User Acceptance Testing, Test Cases, Software Quality..., Test Planning, Regression Testing, SDLC, Test Automation, Test Management, Test Strategy, Defect Tracking, System Testing, SQL, Agile Testing, Functional Testing, Unix, LoadRunner, TFS, Testing, Business Requirements, Microsoft SQL Server, Optimization, Agile Methodologies, Waterfall, Requirements Analysis, Requirements Gathering, Visio, Scrum
Education
McMaster University 2003 — 2005
Master of Science, Computer Science
Davis + Henderson June 2010 - Present
Peel Halton Workforce Development Group 2010 - 2010
Cassels Brock & Blackwell LLP 1998 - October 2007
Town of Oakville 1998 - 1998
Skills
XML, Microsoft SQL Server, HP QTP, VB Script, SDLC, Database and ETL testing, HP QC, Risk based testing, Test Planning, Regression Testing, SQL, Business Analysis, Databases, QTP, Quality Assurance, Quality Center, Requirements Analysis, Requirements Gathering, Test Automation, VBScript, HP Quality Center
Education
Toronto School of Technology 2009 — 2010
Sheridan College
Davis + Henderson January 2012 - Present
InterCall September 2010 - August 2011
Innovapost January 2010 - April 2010
Skills
SQL, Microsoft SQL Server, Visio, Quality Center, Software Quality..., Test Design, testing, User Acceptance Testing, Visual Studio Team..., Mercury QuickTest Pro
Education
Sheridan College 2009 — 2011
Computer Systems Technology - Software Development & Network Engineering
D+H May 2014 - Present
D+H March 2013 - May 2014
Davis + Henderson December 2009 - March 2013
D+H June 2008 - December 2009
D+H February 2007 - June 2008
Skills
Credit Cards, Business Analysis, Financial Forecasting, Department Budgeting, Credit, Risk Management, Operations Management, Change Management, Analytical Skills, Problem Solving, Finance, Banking, Process Improvement, Financial Reporting, Analysis
Education
CGA Canada 2010 — 2014
Humber College 2002 — 2005
Diploma: Business Administration (B.B.A.), Accounting and Finance, 3.6
Syscon Justice Systems February 2012 - Present
Davis + Henderson 2007 - 2009
Epic Data 1998 - 2007
Real Data Systems Inc. 1996 - 1998
Skills
Agile Methodologies, Test Automation, XML, Software Development, Scrum, Testing, SQL, Java, C#, Visual Studio, Microsoft SQL Server, Quality Center, Requirements Analysis, .NET, Test Planning, Unix, Software Engineering, Web Applications, Integration, UML, Software Project..., C, Linux, SDLC, Visio, Subversion, Eclipse, ASP.NET, SOA Testing, Web Services, PL/SQL, JUnit, TestNG, Log4j, Oracle
Education
British Columbia Institute of Technology 2008 — 2008
C# with ASP.NET
British Columbia Institute of Technology 1999 — 1999
Java Programming
AGH University of Science and Technology
BEng., Major Electrical Engineering
London Health Science Centre May 2004 - Present
Filogix 2000 - 2004
Davis + Henderson 2000 - 2004
LGS April 1996 - September 2000
LGS part of IBM Global Services 1996 - 2000
BigV pharmacies September 1988 - November 1996
Skills
Databases, Solaris, SQL, Disaster Recovery, Oracle
Education
Fanshawe College
RBC June 2011 - Present
Davis + Henderson March 2011 - June 2011
Wells Fargo April 2005 - June 2010
Skills
Customer Service, Mutual Funds, Credit, Banking, Team Leadership, Leadership, Strategic Planning, Coaching, Loans
Education
Bayero University, Kano 1993 — 1996
B.A, Library & Information Science
GHS Mbengwi
PSS Mankon
PSS Mankon
PSS Mankon
Davis + Henderson Tier 2FilogixJanuary 2005 - August 2009
Education
Fanshawe College
Morrison Student Legal Services June 2014 - Present
Univesity of Windsor, Faculty of Law September 2012 - Present
Windsor-Essex Bilingual Legal Clinic September 2012 - Present
Childhope Foundation Canada September 2000 - Present
United Way GenNext Ambassador Network September 2010 - August 2012
Davis + Henderson September 2008 - August 2012
McMaster University September 2011 - April 2012
Resolve Corporation July 2007 - September 2008
Connexion Emploi Canada – Mississauga, ON June 2007 - August 2008
People to People International July 2007 - July 2008
Skills
Compliance, Legal Compliance, Corporate Law, Business Process..., Research, Policy Analysis, Strategic Planning, Training, Business Process, Data Analysis, Proposal Writing, Teaching, Budgets, French, Public Speaking
Education
University of Windsor 2012 — 2015
Doctor of Law (J.D.)
McMaster University 2011 — 2012
Masters, Public Policy, International Affairs
University of Toronto 2003 — 2009
Honours Bachelor of Arts, International Affairs, Economics, French
Davis + Henderson September 2006 - Present
PACE 2000 June 2004 - August 2004
Education
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Office Administration
IESO Human Resources AssociateRegion of Peel2008 - 2011
City of Brampton 2005 - 2011
Davis + Henderson 2003 - 2005
National Logistics Servicces 2000 - 2003
Depco International 1998 - 2000
Skills
Employee Relations, Human Resources, Employee Engagement, HRIS, Coaching, Employment Law, Performance Management, Policy, HR Policies, Recruiting, Organizational..., Program Management, Labor Relations, Leadership, Change Management
Education
Dalhousie University 1992 — 1996
BA, History
Davis + Henderson September 2006 - Present
Scotiabank September 2009 - September 2011
Scotiabank September 1989 - September 2009
Skills
Process Improvement, Business Process..., Vendor Management, Supply Chain, Change Management, Leadership, Program Management, Team Leadership, Operations Management, Risk Management, Cross-functional Team..., Business Analysis, Management, Outsourcing, Call Centers, Quality Assurance
Education
Cambrian College 1976 — 1978
COUNSELLOR, Mental Health Counseling/Counselor
DAC Group December 2013 - Present
The Co-operators October 2012 - October 2013
Ministry of Education September 2011 - July 2012
Dundee Wealth July 2010 - August 2011
CIBC Intria October 2009 - June 2010
Bell Canada November 2008 - September 2009
Davis + Henderson January 2008 - October 2008
The Economical Insurance Group March 2007 - December 2007
Intuit Canada Ltd. June 2004 - March 2006
Skills
Test Planning, SDLC, Quality Assurance, Testing, System Testing, Test Cases, SQL, HP Quality Center, WinRunner, Mercury QuickTest Pro, ClearQuest, Oracle, JIRA, Databases, SoapUI, Toad, Quality Assurance..., Software Development..., Rational Robot, Agile Methodologies, TFS
Education
Indira Gandhi National Open University
Bachelors in Computer Applications
Osmania University
Bachelors in Commerce