Davis and Henderson, Credit Solutions Group
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Davis and Henderson, Credit Solutions Group Employees
RBC July 2014 - Present
Postmedia Network Inc. July 2012 - July 2014
Davis and Henderson, Credit Solutions Group February 2001 - July 2012
Skills
Microsoft SQL Server, SDLC, SQL, Databases, ASP.NET, Requirements Analysis, Agile Methodologies, .NET, Disaster Recovery, C#, XML, Requirements Gathering, Database Design, Integration, Web Services, Visio, Business Analysis, T-SQL
Education
Loyalist College 2000 — 2001
MCSE and MCDBA, Computers
Trent University 1990 — 1994
Honours B.A, Psychology and English
Desjardins Financial Security 2011 - Present
Industrielle Alliance 2010 - 2011
AXA 2005 - 2010
Davis and Henderson, Credit Solutions Group 2001 - 2006
Skills
Customer Service, Change Management, Event Management, Health Insurance, Disability Insurance, Insurance Claims, Coaching, Administration, Customer Satisfaction, Customer Relations, Customer Experience, Process Improvement, Organizational..., Team Leadership, Situational Leadership, Entrepreneurial Skills, Customer Retention, Insurance, Life Insurance, Human Resources, DES, Employee Benefits, Risk Management, Service client, Gestion des risques
Education
Université de Sherbrooke / Sherbrooke University 2012 — 2015
M.B.A., Management
Fellow Life Management Institut 2010 — 2013
LOMA courses, Insurance
HEC Montréal 2003 — 2009
B.A.A., Management
The DATA Group of Companies September 2014 - Present
Davis and Henderson, Credit Solutions Group September 2012 - February 2014
Threshold Financial Technologies August 2009 - August 2012
CIBC January 2000 - February 2009
CIBC October 1995 - December 1999
CIBC October 1994 - September 1995
CIBC February 1990 - September 1994
Skills
EMV, ATM, Banking, Project Delivery, Project Planning, Mainframe, POS, Base24, Postilion, Debit Cards, Credit Cards, PMI, PMBOK, PMO, ATM networks, Integration, SDLC, IT Strategy, Business Analysis, Risk Management, Software Project..., Requirements Analysis, Management, Business Requirements, Vendor Management, Project Management, Requirements Gathering, Disaster Recovery, Project Portfolio..., Outsourcing, Program Management, PMP, Testing, Team Management, Analysis, Resource Management, IT Management, Business Process, Business Process..., User Acceptance Testing, Governance, IT Service Management, Systems Analysis, Visio, Service Delivery, MS Project
Education
Algonquin College of Applied Arts and Technology 2008 — 2009
Certificate, Project Management Certificate Program (PMP Equivalent)
Mohawk College 1986 — 1989
Computer Systems Technology
Behaviour Matters September 2015 - Present
Revival Couture September 2014 - Present
Audi Midtown Toronto October 2012 - July 2014
Davis and Henderson, Credit Solutions Group February 2011 - May 2012
Lucky Brand Jeans August 2008 - March 2012
French Connection August 2007 - August 2008
Skills
Public Speaking, Communication, Empathy, Customer Satisfaction, Customer Service, Connectivity, Sales Operations, Sales, Positivity, Team Leadership, Teamwork, Independent Thinking, Creative Strategy, Problem Solving, Sexuality Education, Sexual Identity, Violence Against Women, Long-term Care, Social Services, People-oriented, People Skills, Focus Groups, Organization &..., Data Entry, Social Media Marketing, Training, Microsoft Office, Time Management, Leadership, Social Media, Retail, Microsoft Word, Social Networking, Management
Education
George Brown College 2015 — 2016
Child and Youth Care Practitioner, Child and Youth Care Practioner
George Brown College 2008 — 2010
Diploma, Social Work
Fanshawe College 2006 — 2007
General Arts, General Studies
Mayfield Secondary School
Highschool
Primerica September 2007 - Present
Davis and Henderson, Credit Solutions Group October 2008 - April 2011
Skills
Coaching, Customer Service, Account Management, Business Analysis, Recruiting, Leadership, Management, Performance Management, Team Building, Team Leadership, Process Improvement, Sales, Customer Experience, Leadership Development, Mutual Funds, Strategic Financial..., Retirement Planning, Term Life Insurance, Securities, Strategy, Financial Services, Marketing, Portfolio Management, Financial Planning, Finance, Microsoft Office
Education
Seneca College of Applied Arts and Technology 2003 — 2006
Computer Engineering Technology
Cinema Suite Inc. January 2013 - Present
Javelin Technologies March 2012 - December 2012
Davis and Henderson, Credit Solutions Group January 2009 - August 2010
IESO May 2007 - August 2007
CIBC September 2006 - December 2006
Skills
Software Development, Java, C#, C++, Visual Studio, SQL, XML, Object Oriented Design, .NET, Agile Methodologies, Eclipse, JavaScript, Databases, Unix, UML, AJAX, Visual Basic, C, MySQL
Education
Brock University 2010 — 2012
Master's Degree, Computer Science
Brock University 2008 — 2010
Bachelor's Degree, Computer Science
Sheridan College 2004 — 2007
Advanced Diploma, Computer Science
FlyEasy Corp. June 2014 - Present
Bombardier Aerospace June 2011 - February 2013
Bombardier Aerospace May 2010 - June 2011
Centre for Research in Healthcare Engineering September 2009 - February 2010
Toronto Transit Commission April 2007 - August 2007
Bell ExpressVu August 2006 - December 2006
Davis and Henderson, Credit Solutions Group January 2006 - May 2006
The Hospital for Sick Children April 2005 - August 2005
City of Toronto August 2004 - December 2004
University Health Network June 2003 - September 2003
Skills
Process Improvement, Teamwork, Project Management, Leadership, Communication, Project Engineering, Team Leadership, Presentations, Project Planning, Software Development, Quality Assurance, System Design, Six Sigma, Lean Manufacturing, 5S, Microsoft Office, MS Project, Visio, Visual Basic, VBA, SQL, ASP, C++, Java, CSS
Education
Ivey Business School at Western University 2013 — 2014
Master of Business Administration (MBA)
Toronto Airways Limited 2005 — 2011
PPL, Aviation
University of Waterloo 2008 — 2009
BSc, General Science (Biology Concentration)
University of Waterloo 2003 — 2008
BASc, Mechanical Engineering (Management Science Option)
Toronto French School 1998 — 2003
IB, OSSD
Davis and Henderson, Credit Solutions Group June 2011 - Present
Davis and Henderson, Credit Solutions Group December 2010 - June 2011
Davis + Henderson, Cyence Platform August 2009 - December 2010
Ministry of Transportation April 2008 - September 2009
Skills
ASP.NET, .NET, C#, Visual Studio, Microsoft SQL Server, Crystal Reports, TFS, WCF, Web Services, SOA, VB.NET, Agile Methodologies
Education
McMaster University 2004 — 2009
Bachelor of Engineering (B.E.), Computer Software Engineering
A.N. Myer
CA Technologies August 2013 - Present
VT Consulting Inc. 2010 - Present
The Level 2011 - 2013
Davis and Henderson, Credit Solutions Group 2010 - 2011
Alea Software Ltd. 2004 - 2010
Inphinity Interactive Ltd. 2000 - 2004
Teck Cominco Ltd. 1996 - 2000
Kupershtein &Co, Aluminium and Glass Constructions 1991 - 1993
Skills
Software Quality..., E-commerce, QA Lead, JIRA, Quality Center, LoadRunner, Bugzilla, Oracle, System Testing, XML, Integration Testing, Regression Testing, Test Automation, Requirements Analysis, Test Cases, SQL, Microsoft SQL Server, JMeter, Performance Testing, Test Strategy, User Acceptance Testing, Test Planning, QTP, Agile Methodologies, Software Documentation, Testing, Test Management, Manual Testing, MySQL, CMS, Web Content Management, Web Applications, SharePoint, Subversion, Linux, Databases, PL/SQL, Agile Testing, SDLC, Waterfall, Scrum, Defect Tracking, Tomcat, JavaScript, Java, HTML 5, Team Leadership, Quality Assurance, QA Engineering, MS Project
Education
British Columbia Institute of Technology
Moscow State University of Design and Technology, Novosibirsk Branch
MSc
SNC-Lavalin December 2013 - Present
SNC-Lavalin January 2012 - January 2014
Ronald A. Chisholm November 2008 - October 2011
Ronald A. Chisholm February 2007 - October 2008
Davis and Henderson, Credit Solutions Group January 2005 - April 2008
Skills
International Trade, Import/Export, Trade Finance, Client Services, International Business, Freight, Trade Facilitation, Logistics, International..., International Trade..., Trade Development, Credit Analysis, Risk Management, Supply Chain Management, Procurement, Purchasing, Creative Problem Solving, Market Analysis, Analytical Abilities, Profit & Loss Management, Teamwork, Team Leadership, New Business Development, International Marketing, Self Starter, Self-driven, CRM, Export, Project Planning, Business Strategy, Contract Management, SAP, Contract Negotiation, Strategic Sourcing, Global Sourcing, Business Planning, Supply Chain, International Sales, Strategic Planning, Materials Management, Logistics Management, Project Management, International Logistics, Analysis, Supply Management
Education
Seneca College of Applied Arts and Technology 2006 — 2008
Advanced Diploma, International Business Administration
Forum for International Trade Training 2009 — 2009
Certified International Trade Professional C.I.T.P, International Business Administration
Marmara University 1996 — 2001
Bachelor of Education, Theology / Education
Davis and Henderson, Credit Solutions Group December 2009 - Present
Filogix Limited January 2008 - November 2009
Filogix Limited April 2007 - April 2008
TD Canada Trust September 2006 - April 2007
University of Windsor May 2004 - August 2004
Skills
WebSphere Application..., System Administration, Performance Tuning, Application Servers, J2EE, Solaris, Unix, Red Hat Linux, Deployment, Troubleshooting, Websphere, Linux, Java Enterprise Edition, System Deployment, Disaster Recovery, Java, Enterprise Architecture, XML, AIX, SOA, Weblogic, Web Applications, Web Services
Education
Fanshawe College 2003 — 2006
Computer Systems Technology, Networking, Systems Administration
Essex District High School 1999 — 2003
Diploma
MAXIMUS April 2012 - Present
Davis and Henderson, Credit Solutions Group June 2006 - July 2012
OREA Real Estate College June 2005 - May 2006
Moneris Solutions February 2001 - April 2004
Skills
Business Analysis, Team Leadership, Call Centers, Vendor Management, Performance Management, Change Management, Process Improvement, Customer Experience, Customer Service, Call Center, Customer Satisfaction, Outsourcing, Coaching, Management
Education
Ryerson University
Certificate in Human Resources, Human Resources Management/Personnel Administration, General
York University
Bachelor of Arts (B.A.), Psychology
D+H July 2013 - Present
Queen's Commerce Society March 2012 - April 2013
Davis and Henderson, Credit Solutions Group May 2012 - September 2012
Inter-Collegiate Business Competition January 2011 - January 2012
The Bishop Strachan School May 2011 - July 2011
SIFE Queen's April 2010 - April 2011
Queen's Model United Nations September 2010 - January 2011
Inter-Collegiate Business Competition January 2010 - January 2011
Davis and Henderson, Credit Solutions Group May 2010 - August 2010
Inter-Collegiate Business Competition September 2009 - January 2010
Skills
Teamwork, Data Analysis, Marketing, Public Speaking, Social Media, Microsoft Office, Fundraising, Event Management, PowerPoint, Microsoft Excel, Customer Service, Market Planning
Education
Queen's University 2009 — 2013
Bachelor of Commerce (B.Com.)
City of Toronto June 2008 - Present
DBRS April 2007 - April 2008
Davis and Henderson, Credit Solutions Group April 2006 - April 2007
Skills
Enterprise Software, Government, Project Management, Servers, Storage, Project Planning, SQL, IT Operations, SharePoint, Business Analysis, Team Building, Troubleshooting, Governance, Incident Management, Change Management, Integration, ITIL, IT Strategy, Data Center, IT Management, Disaster Recovery, IT Service Management, Visio
Education
Ryerson University 2003 — 2007
Bachelor of Commerce, Information Technology Management
SDS April 2012 - Present
Davis and Henderson, Credit Solutions Group January 2011 - June 2011
RIM September 2008 - August 2009
Skills
Microsoft SQL Server, SDLC, Databases, Eclipse, Visio, Testing, XML, Linux, MySQL, JavaScript, Java, Quality Assurance, VMware, Quality Center, PHP, Windows, Access, Web Applications, Active Directory, Test Planning, C++, Windows Server, Servers, Test Cases, SQL, Regression Testing, Unix
Education
York University 2006 — 2010
Specialized Honour, Information Technology (Management Steam)
Seneca College of Applied Arts and Technology 2004 — 2006
Electronic Engineering specialized in Computer
ALLMAX Nutrition, Inc. August 2014 - Present
Iovate Health Sciences 2012 - 2014
Atlantic Packaging Products Ltd. 2008 - 2011
Coca-Cola 2002 - 2007
Davis and Henderson, Credit Solutions Group 1999 - 2002
Transcontinental 1996 - 1999
Kraft Foods 1994 - 1996
Procter and Gamble 1992 - 1994
General Motors 1985 - 1991
Skills
Leadership, Management, Strategy, Strategic Planning, Continuous Improvement, Lean Manufacturing, Six Sigma, Commercialization, Change Management, Process Improvement, Operations Management, Supply Chain, Supply Chain Management, Manufacturing, Strategic Sourcing, Purchasing, Procurement, Operational Excellence, Project Planning, Cross-functional Team..., Materials Management, Demand Planning, Coaching, Forecasting, Product Development, Production Planning, Logistics, ERP
Education
Ivey Business School at Western University 1990 — 1992
MBA - Masters in Business Administration, Strategy and Finance
University of Toronto 1981 — 1985
BASc - Engineering, Mechanical Engineering
Sun Life Financial May 2014 - Present
Davis and Henderson, Credit Solutions Group May 2010 - May 2014
CIBC December 2003 - March 2010
Symcor March 2002 - May 2003
SSA Global March 2000 - June 2001
sprint canada inc 1997 - 2000
Sprint January 1997 - December 1999
Ontario Ministry of Government Services 1995 - 1997
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Requirements Management, Business Process..., Solution Implementation, Integration Testing, User Stories, Agile Methodologies, SDLC, Software Documentation, Change Management, Problem Solving, Project Coordination, Project Delivery, Team Leadership, Business Process, Software Project..., PMO, PMP, Visio, Project Portfolio..., Integration
Education
Ryerson University
York University
Vision Critical April 2015 - Present
IntelliResponse Systems Inc August 2011 - April 2015
Family Communications May 2011 - August 2011
Davis and Henderson, Credit Solutions Group May 2008 - September 2008
Skills
Social Media, Marketing, Social Media Marketing, Salesforce.com, Online Advertising, Sales Management, Marketing Strategy, Email Marketing, Account Management, Marketing Communications, Marketo, Lead Generation, CRM, Strategic Partnerships, Online Marketing, B2B, SaaS, B2B Marketing, Competitive Analysis, Product Marketing, Marketing Automation
Education
The University of Western Ontario 2007 — 2011
Bachelor of Social Science, American Studies
Semester At Sea 2009 — 2009
Study Abroad Program
The Bishop Strachan School 2004 — 2007
Ryerson University
Starbucks March 2010 - Present
Royal Canadian Mint January 2005 - December 2009
Nestle January 2003 - December 2004
Davis and Henderson, Credit Solutions Group September 2002 - December 2002
Toronto Life Magazine January 2002 - May 2002
Bell Aliant March 2001 - September 2001
Bell Aliant April 1999 - September 1999
Newbridge Networks May 1997 - September 1997
Skills
Competitive Analysis, Marketing Management, Cross-functional Team..., Advertising, Marketing, Account Management, CRM, Sales, Management, Sales Management, Product Development, Business Strategy, Business Planning, Product Marketing, Retail, Sales Operations
Education
George Brown College 2001 — 2002
Post Graduate Diploma, Sport and Event Marketing
Acadia University 1992 — 2000
BA, Political Science
Scotiabank January 2014 - Present
RBC October 2012 - November 2013
Goodlife Health Clubs May 2012 - August 2012
Vocalage Inc. October 2011 - January 2012
Zellers Portrait Studio October 2009 - December 2011
KCM Solutions October 2010 - September 2011
Infonaut Inc. May 2010 - August 2010
Image Canada May 2009 - September 2009
Davis and Henderson, Credit Solutions Group June 2007 - April 2009
@2066 Restaurant May 2005 - April 2007
Education
George Brown College
Post Graduate Certificate ( 3 semesters ), Information Systems Business Analyst
Seneca College of Applied Arts and Technology
BMO Financial Group June 2013 - Present
BMO June 2013 - January 2014
BMO June 2012 - June 2013
Davis and Henderson, Credit Solutions Group March 2012 - June 2012
President's Choice Financial November 2011 - December 2011
BMO Financial Group August 2010 - September 2010
Ottawa Chinese Community Service Centre September 2009 - December 2009
Skills
CSC, SPSS, Microsoft Office, Financial Economics, Social Psychology, Guitar, Commercial Banking, Customer Service, Word, Banking, Supervisory Skills, Excel, Research, Financial Planning, Teamwork, Public Speaking, English, Customer Relations, Problem Solving, Statistics, Economics, Administration, Financial Analysis, Corporate Finance, Retail, Call Center, Microsoft Excel, Microsoft Word, Sales, Analysis, PowerPoint, Risk Management, Mutual Funds, Financial Services, Account management, Investment Advisory, Revolving Lines of..., Manage Client..., Finance, Investments, Loans, Data Analysis, 银行业务, 投资, 共同基金, 金融服务, 贷款, 产品组合管理, 零售银行, 财务分析
Education
Canadian Securities Institute
Certified Financial Planner, Certified Financial Planner
Canadian Securities Institute 2013 — 2013
Canadian Securities Course, Canadian Securities Course
University Canada West 2014 — 2015
Master of Business Administration (MBA), Accounting and Finance
University of Ottawa 2006 — 2010
Honours B.A, with specialization in Psychology and minor in Economics
Hanrahan Youth Services Inc. January 2012 - Present
Davis and Henderson - Etobicoke June 2008 - September 2012
Davis and Henderson, Credit Solutions Group April 2007 - September 2012
Davis and Henderson April 2007 - September 2012
Davis+Henderson January 2008 - September 2011
D+H June 2007 - September 2011
Scarsview Motors June 2006 - June 2007
Scarsview Motors June 2005 - June 2007
Scarsview Motors- Scarborough April 2006 - May 2007
Scarsview Motors- Scarborough April 2006 - May 2007
Skills
Credit, Customer Relations, Credit Cards, Financial Reporting, Compliance, Risk, Underwriting, Customer Service, Process Improvement, Teamwork, Excel, Change Management, Business Analysis, Team Building, Word, Negotiation, People Management, Call Center, Microsoft Office, Access, Problem Solving, Banking, Analysis, Team Leadership, Coaching, Financial Analysis, Sales Management, Mentoring, Operations Management, Risk Management, Strategic Planning, Account Management, Customer Experience, Budgeting, Vendor Management, Contract Negotiation, Outlook, Forecasting, Business Planning, Documentation, Administration, Retail
Education
Seneca College of Applied Arts and Technology 1997 — 1999
micro computer accounting
Seneca College 1996 — 1998
Diploma; Applied Arts, Micro Computer Accounting; and Technology
Seneca College 1995 — 1996
Diploma; Applied Arts, Micro Computer Accounting; and Technology
Seneca College
Diploma; Applied Arts, Micro Computer Accounting; and Technology
Davis and Henderson, Credit Solutions Group March 2007 - Present
Circles 2006 - 2007
Skills
Business Analysis, Requirements Analysis, Vendor Management, Team Leadership, Project Management, Negotiation, Analysis, Project Planning, Team Management, Leadership, Management, Strategic Planning
Education
University of Toronto 2009 — 2012
Associate's Degree, Business/Corporate Communications
Mohawk College 2002 — 2004
Small Business Management
Ocher Technology Group April 2014 - Present
The Home Depot October 2012 - April 2014
NTT DATA Canada December 2011 - October 2012
Loblaw Companies Limited January 2010 - December 2011
Davis and Henderson, Credit Solutions Group September 2009 - February 2010
CIBC January 2009 - May 2009
CIBC January 2008 - May 2008
Skills
Oracle SQL, Unix Shell Scripting, C, Java, Manhattan..., Assembly Programming, SQL, Oracle, SDLC, Unix, Requirements Analysis, Assembly Language, Data Warehousing, Quality Assurance, PL/SQL, Apache, DB2, XML, Python, Databases, MySQL, Linux, Business Analysis, Process Improvement, Management
Education
University of Guelph-Humber 2006 — 2010
Bachelors Degree, Computer Science and Wireless Technology
Humber College 2003 — 2006
Diploma, Computer Engineering
Gartner July 2015 - Present
CIBC July 2014 - July 2015
CIBC February 2013 - July 2014
Davis and Henderson, Credit Solutions Group June 2011 - February 2013
CIBC August 2010 - June 2011
CIBC October 2008 - August 2010
Tempest Security Intelligence July 2007 - May 2008
ISSA July 2006 - July 2007
Fidelity March 2005 - July 2007
BankBoston September 2002 - February 2005
Skills
Security, Security Monitoring, Security Policy, Security Management, Information Security..., PCI DSS, CISSP, Log Management, Intrusion Detection, Information Security, Penetration Testing, VPN, Security Awareness, Security Architecture..., Incident Response, Vulnerability Management, Computer Security, CISA, Cryptography, Internet Security, Incident Management, Security Audits, ISO 27001, Web Application Security, Checkpoint, IT Audit, Firewalls, Disaster Recovery, COBIT, PKI, Risk Assessment, Network Security, Business Continuity, Application Security, Governance, Identity Management, IPS, SIEM, Vulnerability Assessment, Risk Analysis
Education
Pontifícia Universidade Católica de São Paulo 1995 — 1998
BsC, Computer Science
RealNet Canada Inc. February 2014 - Present
RealNet Canada Inc. December 2011 - February 2014
Centah Inc. June 2011 - December 2011
Centah Inc. May 2010 - June 2011
Davis and Henderson, Credit Solutions Group January 2005 - February 2009
Filogix LP February 2001 - February 2009
Lo & Apel, Barristers & Solicitors 1996 - 2001
GUI Software Systems Corp. 1992 - 2001
Skills
Mergers, Contract Negotiation, Public Speaking, Operations Management, Strategic Planning, Strategic Partnerships, Team Leadership, Corporate Development, Negotiation, New Business Development, Start-ups, Leadership, Business Development, Management, Real Estate, Team Building, Entrepreneurship, Cross-functional Team..., Marketing Strategy, Mergers & Acquisitions, Strategy, Business Analysis, Management Consulting, Product Management, Product Development, Project Planning, Sales, CRM, Business Strategy, Coaching, Executive Management, Business Planning, Market Research, Risk Management, Program Management, Financial Analysis, Account Management, Sales Management, Finance, Budgets, Market Analysis
Education
Queen's University 2006 — 2006
Executive Program
York University - Osgoode Hall Law School 1991 — 1994
LL.B., Law
TD April 2014 - Present
PMI Southern Ontario Chapter (Official Company Page) January 2014 - Present
TD April 2012 - September 2013
WSIB May 2011 - February 2012
Davis and Henderson, Credit Solutions Group April 2010 - May 2011
City of New York (DOITT) November 2009 - May 2010
Visionary Integration Professionals (VIP) July 2007 - June 2009
CIBC September 2006 - August 2007
TD Bank Group June 2006 - September 2006
Sun Life Financial January 2006 - April 2006
Skills
Project Portfolio..., Project Planning, Software Project..., Project Delivery, Project Execution, Project Finance, Risk Management, Risk Analysis, Risk Assessment, Enterprise Risk..., Vendor Management, Vendor Relations, Business Analysis, Business Planning, Business Management, Budgeting, Team Building, Change Management, Contract Negotiation, Coaching, Data Analysis, E-commerce, Excel, Financial Analysis, Financial Reporting, Government, Insurance, Internet, Inventory Management, Knowledge Management, Team Leadership, Lotus Notes, Microsoft Office, Mentoring, Program Management, Contract Negotiations, Strategic Planning, Quality Assurance, Quality Management, Problem Solving, Telecommunications, Teamwork, User Experience, Usability, Web Design, Web Development, Web Services, Word, Microsoft Excel, Project Management
Education
York University - Schulich School of Business 1981 — 1986
MBA, Strategic Planning
Florida State University - College of Business 1972 — 1976
Bachelor of Business Administration (BBA), International Marketing and Finance
Millennium1 Solutions June 2014 - Present
Davis and Henderson, Credit Solutions Group January 2008 - June 2014
Davis & Henderson January 2008 - June 2014
Garda June 2006 - February 2012
Cogeco Cable Inc February 2006 - June 2006
Sobey’s Ontario September 2002 - January 2003
Skills
Workforce Management, Vendor Management, Phone System..., Impact 360, Quality Control, VoIP, PCI Standards, ITIL, Disaster Recovery, IVR, symposium, ICM, UCCE, IPCC, Call Centers, Avaya, Cisco Technologies, Telecommunications, Incident Management, Active Directory, Visio, Technical Support, Security, System Administration, Telephony, Management, Service Delivery, Contact Centers, Switches, Servers, Data Center, Cisco Call Manager
Education
Sheridan College 2001 — 2004
Diploma, Telecommunications Technology - CO-OP
Ryerson Polytechnic University
BMO Financial Group August 2013 - Present
Canadian Tire June 2013 - August 2013
TD October 2012 - May 2013
AJB Software Design Inc. March 2012 - November 2012
Canadian Tire April 2011 - March 2012
Bank of Montreal September 2008 - April 2011
Davis and Henderson, Credit Solutions Group January 2007 - September 2008
Hummingbird November 1999 - January 2007
Skills
Data Warehousing, Test Planning, Quality Assurance, SDLC, ETL, SQL, Requirements Analysis, Agile Methodologies, Software Quality..., Test Management, Quality Center, DB2, Defect Tracking, LoadRunner, Unix, Test Strategy, Integration, Testing, Oracle, Business Analysis, PL/SQL, Databases, Microsoft SQL Server, Software Project..., Data Integration, Ab Initio, Informatica, Data Modeling, Requirements Gathering, Business Intelligence, Data Mining, Datastage 8.1, IIS, Retail, QTP, Risk Management, Sybase SQL Anywhere, Sybase Adaptive Server, Sybase IQ, Manual Testing, SharePoint, Software Development, XML, Business Requirements, Regression Testing, Test Cases, HP QTP, HP Quality Center
Education
Ben Gurion University 1991 — 2008
PhD, Materials Engineering
Moscow State Technical University "STANKIN"
Mechanical Engineer, Plastic Metal Forming
Cyence International 2009 - Present
Davis and Henderson, Credit Solutions Group 2009 - Present
Davis + Henderson 2009 - Present
Davis + Henderson, Credit Solutions 2009 - Present
CIT July 2006 - Present
Faberlic Public Joint Stock Co. (Moscow, Russia) April 2001 - May 2006
Centaur Software (Australia, Sydney) August 2000 - March 2001
Skills
SQL Server, C#, T-SQL, Visual Studio, .NET, PL/SQL, DB2, PowerDesigner, ASP.NET, jQuery, XML
Education
Bauman Moscow State Technical University 1981 — 1987
BS, Radio-Electronic Systems
Davis + Henderson January 2011 - Present
Davis & Handerson September 2008 - Present
Davis + Henderson 2008 - Present
Davis and Henderson, Credit Solutions Group September 2008 - July 2011
Skills
JavaScript, C#, VB.NET, Software Quality..., ASP.NET, TFS, Microsoft SQL Server, SOA, .NET, XML, SDLC, Agile Methodologies, Web Services, Visual Studio, WCF, SQL
Education
McMaster University
Shaw Communications March 2015 - Present
Blast Radius September 2014 - January 2015
Digiflare Inc. September 2012 - September 2013
Morega Systems Inc. November 2011 - May 2012
Davis and Henderson, Credit Solutions Group November 2010 - November 2011
Harrington Group August 2010 - December 2010
Thorkelson Consulting April 2009 - October 2009
Skills
C#, Visual Studio, .NET, WPF, ASP.NET, XML, XAML, Web Applications, MVC, XNA, C++, Lua, Win32 API, Software Development, Microsoft SQL Server, Software Engineering, SQL, Databases, Directx, SQL Server, UI Design and..., theplatform, Akamai, Web Development, Agile Methodologies, CSS, JavaScript, User Experience, Web Services, jQuery, Mobile Applications, ASP, ASP.NET MVC, Unit Testing, JavaScript Libraries, NHibernate, ASP.NET Web API
Education
University of Manitoba 2005 — 2007
Bachelors, Science
University of Manitoba
Davis + Henderson January 2008 - Present
Davis and Henderson, Credit Solutions Group 2008 - Present
Skills
.NET, Microsoft SQL Server, Active Directory, IIS, Microsoft Technologies, Operating Systems, SQL, SharePoint, TFS, VMware, Virtualization, Windows Server, DHCP, Microsoft Exchange, HTML, Software Documentation, JavaScript, Corporate Governance, Software Project..., Requirements Analysis, CSS, Unix, Visio, IT Strategy, Firewalls, Analysis, Linux, Web Services, VPN, IT Management, MySQL, DNS, ASP.NET, VB.NET, Software Development, T-SQL, Network Security, XML, Disaster Recovery, Security, PHP, C#, Integration, ITIL, Enterprise Architecture, Cloud Computing, Solution Architecture, jQuery, AJAX, Project Management
Education
Sheridan College 2004 — 2007
Computer Science Technology
Millennium1 Solutions May 2013 - Present
D+H January 2013 - Present
Davis and Henderson, Credit Solutions Group May 2010 - May 2013
Skills
Call Center, Customer Service
Education
University of Gdansk 1998 — 2000
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Wyzsza Szkola Administracji I Biznesu 1995 — 1998
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
KANETIX June 2015 - Present
KANETIX July 2014 - June 2015
KANETIX April 2014 - July 2014
Kanetix April 2012 - August 2013
Mosaic Sales Solutions May 2011 - 2012
TrojanOne May 2011 - August 2011
ClubLink March 2010 - September 2010
Davis and Henderson, Credit Solutions Group 2009 - 2010
Filogix 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, HTML, Research, Social Media, Public Speaking, Teamwork, Windows, English, Social Media Marketing, Time Management, Team Leadership, Leadership, Online Marketing, Marketing, Marketing Strategy, Marketing Communications
Education
University of Guelph 2009 — 2013
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Holy Trinity Catholic Secondary School 2005 — 2009
D+H October 2013 - Present
D+H March 2013 - Present
NexJ Systems May 2011 - March 2013
Davis and Henderson, Credit Solutions Group April 2008 - May 2011
Royal Bank of Canada September 2006 - March 2008
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Agile Methodologies, Microsoft SQL Server, .NET, Analysis, Business Requirements, C#, Product Management, Project Delivery, Project Management, Quality Assurance, Software Documentation, Testing
Education
Ryerson University 2001 — 2005
IT Management, BComm
D+H April 2014 - Present
D+H August 2004 - Present
D+H October 2012 - June 2013
Davis and Henderson, Business Solutions Group August 2004 - June 2013
Davis and Henderson, Credit Solutions Group August 2004 - June 2013
Skills
Business Requirements, Requirements Gathering, Visio, TFS, JavaScript, XSLT, Software Documentation, Business Intelligence, Agile Methodologies, Business Analysis, Microsoft SQL Server, Requirements Analysis, SDLC
Education
Mohawk College 2003 — 2004
Web Developement
School of 2003 — 2004
Davis and Henderson, Credit Solutions Group January 2011 - Present
ASSET Inc. June 2007 - January 2011
Skills
Web Design, Illustrator, Art Direction, Logo Design, Typography, InDesign, Layout, Graphic Design, Brochures, User Interface Design, Graphics, Adobe Creative Suite, Corporate Branding, Creative Direction, Packaging, Photoshop
Education
George Brown College 2004 — 2007
Graphic Design
Sheridan College 2003 — 2004
Art Fundamentals
Davis and Henderson, Credit Solutions Group September 2006 - Present
Davis and Henderson, Credit Solutions Group September 2006 - Present
Quick Finance September 2003 - December 2009
Unicash - Financial Centre February 2001 - December 2009
Quick Finance January 2003 - September 2006
Skills
Management, Customer Service, Forecasting, Time Management, Process Improvement, Finance, Coaching
Education
Sheridan College 2000 — 2003
Finance
Davis and Henderson, Credit Solutions Group May 2011 - November 2012
Saffron E-Services June 2003 - July 2007
Skills
Manual Testing, Test Cases, Quality Center, QTP, User Acceptance Testing, TFS, Unix, Test Automation, Regression Testing, Quality Assurance, Test Planning, Testing, Databases, System Testing, SDLC, SQL Server 2005/2000, Accredited Integration..., SQL, Agile Methodologies, Microsoft SQL Server, HP Quality Center, HP QTP
Education
Delhi University 1997 — 2000
B.A, Foreign Trade
Annamalai University
M.A, Economics
Qualicom Innovations Inc. January 2015 - May 2015
Webtech Wireless May 2012 - June 2014
Davis and Henderson, Credit Solutions Group July 2010 - October 2011
Skills
Microsoft SQL Server, C#, ASP.NET, PHP, SQL, CSS, HTML, MySQL, Business Analysis, JavaScript, .NET, Web Applications, XML, Team Foundation Server, IIS
Education
Ryerson University 2009 — 2015
Business Technology Management (Part-Time), Information Technology
George Brown College 2007 — 2009
Computer Programmer Analyst, Information Technology
Sul Posto March 2013 - Present
Arramark , Ottawa, ON February 2012 - September 2012
Eagle Creek golf course July 2012 - August 2012
Davis and Henderson, Credit Solutions Group 2010 - 2011
Davis and Henderson November 2007 - November 2009
Skills
Customer Service, Cooking, Hospitality, Menu Development
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Private September 2013 - Present
Algonquin College January 2012 - Present
Davis and Henderson, Credit Solutions Group November 2009 - November 2010
Resolve Corporation September 2006 - November 2009
Skills
Customer Experience, Data Entry, Customer Service, Teamwork, Outlook, Time Management, Patience
Education
Algonquin College of Applied Arts and Technology 2012 — 2015
Diploma, Early Childhood Education
Dawson College 1999 — 2001
Social Science
itravel2000 December 2014 - Present
Alterna Savings April 2013 - December 2014
Sears Canada January 2013 - April 2013
Sears Canada August 2011 - January 2013
D+H December 2010 - August 2011
Davis and Henderson, Credit Solutions Group June 2008 - December 2010
Resolve Corporation August 2006 - June 2008
Skills
Workforce Management, Customer Experience, Customer Service, Call Center, Time Management, Forecasting, Contact Centers, Call Centers, Team Management, CRM, Team Leadership, Analysis, Customer Satisfaction, Leadership, Operations Management, Teamwork, Coaching, Retail, Data Analysis, Management, Training, Change Management, Performance Management, Employee Training, Recruiting, Vendor Management, Team Building, Employee Relations
Education
Humber College 2008 — 2009
Diploma, Fashion Arts
Ascension
CIBC October 2012 - Present
Arman Tech Inc. 2007 - 2012
CIBC August 2007 - October 2012
Davis and Henderson, Credit Solutions Group 2001 - 2004
Skills
SDLC, Enterprise Architecture, Requirements Analysis, Solution Architecture, SOA, Weblogic, Business Analysis, Java Enterprise Edition, Agile Methodologies, Integration, Software Development, Software Project..., Data Modeling, XML
Education
Sharif University of Technology 1988 — 1992
Computer Enginnering
TTC 2014 - Present
SOCAN September 2008 - November 2014
Davis and Henderson, Credit Solutions Group June 1990 - August 2008
Skills
Music Industry, Music, Customer Relations, Research, Microsoft Office, Coaching, Customer Service, Event Management, Event Planning, Leadership, Management, Social Media, System Administration, Team Building, Windows
Education
George Brown College
Hotel Management
Toronto School of Business
Hospitality & Tourism
Ryerson University September 2015 - Present
Ryerson University December 2012 - Present
Ryerson University - Ted Rogers School of Business Management July 2014 - September 2015
Canadian Tire September 2011 - September 2012
Davis and Henderson, Credit Solutions Group June 2010 - December 2010
Canada's Wonderland July 2005 - October 2005
Skills
Time Management, Teamwork, Customer Service, Data Entry, Human Resources, Microsoft Office, Leadership, Team-oriented, Retail, Office Administration, Microsoft Excel, Microsoft Word, Recruiting, PowerPoint, Team Leadership, Employee Relations, Administrative..., Event Planning, Public Speaking, Merchandising, Accounting, Research, Access, Social Networking, Critical Thinking, Interviews, Management, Marketing, Sales, Conflict Resolution, Training, Administrative...
Education
Ryerson University 2008 — 2014
Bachelor's degree
The University of Stirling 2013 — 2014
Bachelor of Business Administration (B.B.A.)
Kipling Collegiate Institute 2004 — 2008
Ontario Second School Diploma
Toronto Police Service February 2014 - Present
D+H October 2013 - February 2014
Davis and Henderson, Credit Solutions Group February 2011 - October 2013
Toronto Police Service May 2011 - July 2012
Greenest City February 2010 - September 2010
Skills
Problem solving skills., Time Management, Teamwork, Community Building, Solid computer skills, Customer Service, Multilingual, Credit Counseling, Sports, Community Organizing, Basketball Coaching
Education
Humber College 2010 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Humber College 2007 — 2009
Diploma, Police Foundations
Lakeshore Collegiate Institute 2002 — 2006
High School Diploma
Davis and Henderson, Credit Solutions Group 2012 - 2012
Shoppers Drug Mart April 2010 - August 2011
Skills
QuickBooks, Microsoft Office, Office Administration, Customer Service, Accounts Payable, Accounts Receivable, Cash Handling Experience, Multi Tasking, Teamwork, Organization, Time Management, Work Ethic, Self-confidence, Problem Solving, Communication Skills, Adaptability
Education
Algoma University College 2010 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Sheridan College 2007 — 2010
Bachelor of Business Administration (BBA), Accounting
CTV News April 2014 - Present
CTV News January 2014 - April 2014
The East York Observer and TorontoObserver.ca October 2011 - December 2013
Davis and Henderson, Credit Solutions Group September 2010 - September 2011
Skills
Blogging, Social Media, Public Speaking, Creative Writing, Strategic Planning, Customer Service, Analysis, Microsoft Office, Proofreading, Data Analysis, Media Relations, Editing, Research
Education
Centennial College 2011 — 2013
Journalism
Brock University 2006 — 2010
Bachelor of Business Administration (BBA)
Davis and Henderson, Credit Solutions Group June 2006 - November 2012
Toronto March 2000 - September 2005
Skills
Accounts Receivable, Invoicing, Accounts Payable, Account Reconciliation, Microsoft Excel, Outlook, Bank Reconciliation, General Ledger, Microsoft Office, Customer Service, Finance, Data Entry, Call Centers, Leadership, Process Improvement, Strategic Financial..., Analysis, Accounting, Financial Planning
Education
Canadian College if Business and Technology 2013 — 2014
Diploma, Financial Services
GeorgeBrown College 2005 — 2006
Financial Planning and Services
Centennial College