Davox Corporation
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Davox Corporation Employees
Employee
Years
Job
Industry
Randal Parker Randal Parker's Davox Corporation Experience 1997 - 1999
Job Principal System Engineer at Genesys
Industry Telecommunications
Experience
Genesys March 2014 - Present
Genesys March 2012 - March 2014
Verint Systems August 2011 - March 2012
Aspect Software June 1997 - August 2011
Aspect Software(formerly Concerto) 1997 - August 2011
Davox Corporation 1997 - 1999
Cable and Wireless Worldwide 1991 - 1996
Western Union Business Solutions 1987 - 1990
Skills
IVR, Salesforce.com, SaaS, Product Management, Avaya, Call Centers, Solution Selling, VoIP, CTI, Enterprise Software, Cloud Computing, Unified Communications, ACD, Contact Centers, Vendor Management, Call Logging, Telephony, Telecommunications, Pre-sales, Integration, SIP, Professional Services, Selling, Management, Cisco Technologies, Software Industry, IP, Outsourcing, System Deployment, Requirements Analysis, Workforce Management, Sales Engineering, SDLC, Unified Messaging, Business Analysis, Video Conferencing, Channel Partners, Managed Services, SIP Trunking, Data Center, Service Delivery, Solution Architecture, Go-to-market Strategy, Mobile Devices, Customer Experience, Hosted Services, Wireless, Partner Management, CRM, Sales Enablement
Education
Golden Gate University 1987 — 1987
Master of Telecommunications, Master of Science in Telecommunications
Ohio University 1980 — 1984
Communications, Communications
Genesys March 2014 - Present
Genesys March 2012 - March 2014
Verint Systems August 2011 - March 2012
Aspect Software June 1997 - August 2011
Aspect Software(formerly Concerto) 1997 - August 2011
Davox Corporation 1997 - 1999
Cable and Wireless Worldwide 1991 - 1996
Western Union Business Solutions 1987 - 1990
Skills
IVR, Salesforce.com, SaaS, Product Management, Avaya, Call Centers, Solution Selling, VoIP, CTI, Enterprise Software, Cloud Computing, Unified Communications, ACD, Contact Centers, Vendor Management, Call Logging, Telephony, Telecommunications, Pre-sales, Integration, SIP, Professional Services, Selling, Management, Cisco Technologies, Software Industry, IP, Outsourcing, System Deployment, Requirements Analysis, Workforce Management, Sales Engineering, SDLC, Unified Messaging, Business Analysis, Video Conferencing, Channel Partners, Managed Services, SIP Trunking, Data Center, Service Delivery, Solution Architecture, Go-to-market Strategy, Mobile Devices, Customer Experience, Hosted Services, Wireless, Partner Management, CRM, Sales Enablement
Education
Golden Gate University 1987 — 1987
Master of Telecommunications, Master of Science in Telecommunications
Ohio University 1980 — 1984
Communications, Communications
John Monaco John Monaco's Davox Corporation Experience May 1998 - November 2000
Job
Industry Information Technology and Services
Experience
SAVVIS, Inc. September 2005 - June 2007
Texas Instruments, Inc. June 2002 - January 2005
Nortel Networks Corporation November 2000 - October 2001
Davox Corporation May 1998 - November 2000
EIS International, Inc. September 1995 - May 1998
Skills
Servers, Unix, Linux, System Administration, Shell Scripting, Troubleshooting, Integration, Security, RedHat, High Availability, ITIL, Bash, Software Documentation, Automation, Data Center, RHEL, Problem Solving, Technical Support, Open Source, Process Improvement, Red Hat Cluster Suite, Red Hat Linux, Scripting
Education
The George Washington University 1995 — 1995
UNIX Systems/C Programming Certificate, UNIX Systems/C Programming
Patrick Henry Community College 1985 — 1987
Science
SAVVIS, Inc. September 2005 - June 2007
Texas Instruments, Inc. June 2002 - January 2005
Nortel Networks Corporation November 2000 - October 2001
Davox Corporation May 1998 - November 2000
EIS International, Inc. September 1995 - May 1998
Skills
Servers, Unix, Linux, System Administration, Shell Scripting, Troubleshooting, Integration, Security, RedHat, High Availability, ITIL, Bash, Software Documentation, Automation, Data Center, RHEL, Problem Solving, Technical Support, Open Source, Process Improvement, Red Hat Cluster Suite, Red Hat Linux, Scripting
Education
The George Washington University 1995 — 1995
UNIX Systems/C Programming Certificate, UNIX Systems/C Programming
Patrick Henry Community College 1985 — 1987
Science
Nour Omar Nour Omar's Davox Corporation Experience April 2000 - November 2001
Job Senior Software Engineer(SMTS) at Verizon
Industry Telecommunications
Experience
Verizon February 2003 - Present
HSBC November 2001 - December 2002
Davox Corporation April 2000 - November 2001
IBM May 1998 - April 2000
Skills
Unix, Agile Methodologies, Java Enterprise Edition, XML, Web Services, Software Development, Java, SQL, Linux, C#, Oracle, Microsoft SQL Server, Telecommunications, SOA, Spring, JQuery, HTML5, CSS3
Education
The University of Dallas 2008 — 2010
Master of Business Administration (M.B.A.), Computer and Information Systems Security/Information Assurance
Lakehead University 1997 — 2000
Bachelor's Degree, Computer Science
Lakehead University 1997 — 2000
Bachelor's Degree, Mathematics
Verizon February 2003 - Present
HSBC November 2001 - December 2002
Davox Corporation April 2000 - November 2001
IBM May 1998 - April 2000
Skills
Unix, Agile Methodologies, Java Enterprise Edition, XML, Web Services, Software Development, Java, SQL, Linux, C#, Oracle, Microsoft SQL Server, Telecommunications, SOA, Spring, JQuery, HTML5, CSS3
Education
The University of Dallas 2008 — 2010
Master of Business Administration (M.B.A.), Computer and Information Systems Security/Information Assurance
Lakehead University 1997 — 2000
Bachelor's Degree, Computer Science
Lakehead University 1997 — 2000
Bachelor's Degree, Mathematics
Terry VanWhy Terry VanWhy's Davox Corporation Experience December 2000 - February 2002
Job Information Technology Director at Walters Management Company
Industry Information Technology and Services
Experience
Walters Management Co. June 2011 - Present
VanCost Systems January 2007 - June 2011
Modis February 2009 - December 2009
Secure Computing May 2005 - May 2008
Adtech Global Solutions July 2004 - March 2005
Concerto Software February 2002 - February 2004
Davox Corporation December 2000 - February 2002
Melita International May 1995 - November 2000
Xenergy Inc. June 1992 - February 1995
Elmira College May 1982 - June 1992
Skills
Windows Server, VMware, Unix, Hardware, Windows, Microsoft Office, VPN, Sales Engineering, Hardware Installation, Hardware Support, Troubleshooting, Switches, Servers, HVAC, Virtualization, Network Administration, Hardware Design, Enterprise Software, Integration
Education
Elmira College 1987 — 1989
AAS, Computer Science
Walters Management Co. June 2011 - Present
VanCost Systems January 2007 - June 2011
Modis February 2009 - December 2009
Secure Computing May 2005 - May 2008
Adtech Global Solutions July 2004 - March 2005
Concerto Software February 2002 - February 2004
Davox Corporation December 2000 - February 2002
Melita International May 1995 - November 2000
Xenergy Inc. June 1992 - February 1995
Elmira College May 1982 - June 1992
Skills
Windows Server, VMware, Unix, Hardware, Windows, Microsoft Office, VPN, Sales Engineering, Hardware Installation, Hardware Support, Troubleshooting, Switches, Servers, HVAC, Virtualization, Network Administration, Hardware Design, Enterprise Software, Integration
Education
Elmira College 1987 — 1989
AAS, Computer Science
Chris Lawrence Chris Lawrence's Davox Corporation Experience 1997 - 1998
Job Director, Product Management Software Platform and Cloud Applications at Demandware
Industry Computer Software
Experience
Demandware July 2015 - Present
Demandware February 2014 - July 2015
AccuRev April 2013 - February 2014
GT Advanced Technologies May 2011 - April 2013
GT Solar January 2009 - May 2011
Aspect Software Inc. January 2007 - October 2008
Aspect Software January 2001 - January 2007
Aspect Software (Formerly Concerto Software) January 1999 - January 2001
Concerto Software (Formerly Davox Corporation) January 1998 - January 1999
Davox Corporation 1997 - 1998
Skills
Business Analysis, Product Management, SaaS, Enterprise Software, Product Lifecycle..., Cross-functional Team..., Program Management, Unified Communications, Integration, Product Marketing, Vendor Management, Cloud Computing, Product Development, Competitive Analysis, Solution Selling, Product Launch, Strategic Partnerships, IVR, CRM, VoIP, Contact Centers, Pre-sales, Project Management, Telecommunications, Telephony, Team Leadership, Call Center, SIP, Go-to-market Strategy, Business Development, Strategic Planning, Team Building, Strategy, Business Strategy, Team Management, Solution Architecture, Software Project..., Visio, Business Intelligence, Security, Technical Presentations, Sales Enablement, International Product..., Solutions Marketing, Partner Management, Solar PV, HMI Configuration, Brand Development, Marketing Research, Business Process...
Education
Saint Anselm College 1987 — 1991
BA, Criminal Justice
Demandware July 2015 - Present
Demandware February 2014 - July 2015
AccuRev April 2013 - February 2014
GT Advanced Technologies May 2011 - April 2013
GT Solar January 2009 - May 2011
Aspect Software Inc. January 2007 - October 2008
Aspect Software January 2001 - January 2007
Aspect Software (Formerly Concerto Software) January 1999 - January 2001
Concerto Software (Formerly Davox Corporation) January 1998 - January 1999
Davox Corporation 1997 - 1998
Skills
Business Analysis, Product Management, SaaS, Enterprise Software, Product Lifecycle..., Cross-functional Team..., Program Management, Unified Communications, Integration, Product Marketing, Vendor Management, Cloud Computing, Product Development, Competitive Analysis, Solution Selling, Product Launch, Strategic Partnerships, IVR, CRM, VoIP, Contact Centers, Pre-sales, Project Management, Telecommunications, Telephony, Team Leadership, Call Center, SIP, Go-to-market Strategy, Business Development, Strategic Planning, Team Building, Strategy, Business Strategy, Team Management, Solution Architecture, Software Project..., Visio, Business Intelligence, Security, Technical Presentations, Sales Enablement, International Product..., Solutions Marketing, Partner Management, Solar PV, HMI Configuration, Brand Development, Marketing Research, Business Process...
Education
Saint Anselm College 1987 — 1991
BA, Criminal Justice
Kim Wexler - Bilicki's Davox Corporation Experience 1987 - 1990
Job Buyer
Industry Semiconductors
Experience
Axcelis Technologies 2009 - June 2014
Axcelis Technologies 2005 - 2009
IRIS Graphics 1990 - 1998
Davox Corporation 1987 - 1990
Skills
Continuous Improvement, Cross-functional Team..., Lean Manufacturing, MRP, Manufacturing, Materials Management, Operations Management, Program Management, Supply Chain, Supply Chain Management, Supply Management
Education
Lesley University 1983 — 1987
Bachelors, Psychology, Human Services
Lesley University
Bachelor's degree, Human Services and Psychology
Axcelis Technologies 2009 - June 2014
Axcelis Technologies 2005 - 2009
IRIS Graphics 1990 - 1998
Davox Corporation 1987 - 1990
Skills
Continuous Improvement, Cross-functional Team..., Lean Manufacturing, MRP, Manufacturing, Materials Management, Operations Management, Program Management, Supply Chain, Supply Chain Management, Supply Management
Education
Lesley University 1983 — 1987
Bachelors, Psychology, Human Services
Lesley University
Bachelor's degree, Human Services and Psychology
Janet Moore Janet Moore's Davox Corporation Experience 1986 - 1990
Job Employment Specialist at Buckelew Programs
Industry Management Consulting
Experience
Leap Solutions Group LLC March 2013 - June 2013
Nelson Staffing May 2011 - September 2012
Stellari Health, Inc. June 2008 - May 2011
LifeMasters Supported SelfCare, Inc. November 2007 - May 2008
Partners in Business Systems, Inc. May 2006 - May 2007
M Squared Consulting, Inc. January 1996 - March 2005
Davox Corporation 1986 - 1990
Skills
Talent Acquisition, Business Development, CRM, Strategic Partnerships, Recruiting, Executive Search, Management Consulting, Account Management, Professional Services, Consultative Sales..., Client Relationship..., Sales, Consulting, New Business Development, Management, Customer Service, Selling, Leadership
Education
University of New Hampshire
Bachelor of Science
University of New Hampshire
Bachelor if Science, Sicial Sciences
Leap Solutions Group LLC March 2013 - June 2013
Nelson Staffing May 2011 - September 2012
Stellari Health, Inc. June 2008 - May 2011
LifeMasters Supported SelfCare, Inc. November 2007 - May 2008
Partners in Business Systems, Inc. May 2006 - May 2007
M Squared Consulting, Inc. January 1996 - March 2005
Davox Corporation 1986 - 1990
Skills
Talent Acquisition, Business Development, CRM, Strategic Partnerships, Recruiting, Executive Search, Management Consulting, Account Management, Professional Services, Consultative Sales..., Client Relationship..., Sales, Consulting, New Business Development, Management, Customer Service, Selling, Leadership
Education
University of New Hampshire
Bachelor of Science
University of New Hampshire
Bachelor if Science, Sicial Sciences
Jerry Guirey Jerry Guirey's Davox Corporation Experience 1983 - 2002
Job Contact Center Applications Consultant Independent Contractor
Industry Telecommunications
Experience
Independent Contractor April 2013 - Present
Altura Communication Solutions June 2009 - March 2013
Avaya August 2006 - April 2009
AT&T Call Center Solutions Group July 2002 - September 2006
SBC Call Center Solutions Group July 2002 - September 2006
AT&T 2002 - 2006
Davox / Concerto / Aspect Software 1983 - 2002
Davox Corporation 1983 - 2002
Concerto Software (Aspect Software) 1983 - 2002
Skills
CTI, Unified Communications, Contact Centers, IVR, Avaya, Telephony, Call Center, ACD, VoIP, Solution Selling, Telecommunications, SIP, Professional Services, Cisco Technologies, Call Centers, Direct Sales, IP, Business Development
Education
Lawrence Technological University 1980 — 1983
Economics and Business Law
U.S. Navy Advanced Communications 1970 — 1976
Class E5, Advanced Electronics Communications and Kryptology
Western Michigan University 1967 — 1969
History and Broadcast Journalism
Independent Contractor April 2013 - Present
Altura Communication Solutions June 2009 - March 2013
Avaya August 2006 - April 2009
AT&T Call Center Solutions Group July 2002 - September 2006
SBC Call Center Solutions Group July 2002 - September 2006
AT&T 2002 - 2006
Davox / Concerto / Aspect Software 1983 - 2002
Davox Corporation 1983 - 2002
Concerto Software (Aspect Software) 1983 - 2002
Skills
CTI, Unified Communications, Contact Centers, IVR, Avaya, Telephony, Call Center, ACD, VoIP, Solution Selling, Telecommunications, SIP, Professional Services, Cisco Technologies, Call Centers, Direct Sales, IP, Business Development
Education
Lawrence Technological University 1980 — 1983
Economics and Business Law
U.S. Navy Advanced Communications 1970 — 1976
Class E5, Advanced Electronics Communications and Kryptology
Western Michigan University 1967 — 1969
History and Broadcast Journalism
Peter Kuettel Peter Kuettel's Davox Corporation Experience 1996 - 1999
Job Pete Kuettel's most excellent adventure!
Industry Information Technology and Services
Experience
Retired September 2012 - Present
SAP America January 2010 - October 2012
SAP America 2007 - 2009
OutlookSoft 2004 - 2007
Cognos 2002 - 2004
Nistevo 1999 - 2002
Davox Corporation 1996 - 1999
Texas Instruments 1995 - 1996
Dun & Bradstreet Software 1983 - 1995
Ernst & Young 1981 - 1983
Skills
Enterprise Software, SaaS, Professional Services, Solution Selling, Business Intelligence, Software Industry, Cloud Computing, Business Alliances, Demand Generation, Sales Enablement, Salesforce.com, Complex Sales, Sales, Go-to-market Strategy, ERP, Direct Sales, Channel, Sales Management, Business Analytics, Selling, Team Management, Sales Operations, Business Development, EPM, Analytics, Sales Process, Strategic Partnerships, Channel Partners, Lead Generation, Partner Management, Start-ups, Entrepreneurship, Consulting, Strategy, Business Process, Product Management
Education
Brigham Young University 1977 — 1981
B.S./M.Acc., Accounting
Retired September 2012 - Present
SAP America January 2010 - October 2012
SAP America 2007 - 2009
OutlookSoft 2004 - 2007
Cognos 2002 - 2004
Nistevo 1999 - 2002
Davox Corporation 1996 - 1999
Texas Instruments 1995 - 1996
Dun & Bradstreet Software 1983 - 1995
Ernst & Young 1981 - 1983
Skills
Enterprise Software, SaaS, Professional Services, Solution Selling, Business Intelligence, Software Industry, Cloud Computing, Business Alliances, Demand Generation, Sales Enablement, Salesforce.com, Complex Sales, Sales, Go-to-market Strategy, ERP, Direct Sales, Channel, Sales Management, Business Analytics, Selling, Team Management, Sales Operations, Business Development, EPM, Analytics, Sales Process, Strategic Partnerships, Channel Partners, Lead Generation, Partner Management, Start-ups, Entrepreneurship, Consulting, Strategy, Business Process, Product Management
Education
Brigham Young University 1977 — 1981
B.S./M.Acc., Accounting
Jasmine Miller, PMP, ITILv3's Davox Corporation Experience 1999 - 2001
Job Program Manager, Professional Services PMO at Polycom
Industry Computer Software
Experience
Polycom December 2013 - Present
Aspect Software July 2011 - December 2013
Aspect Software 2006 - July 2011
Aspect Software January 2005 - 2006
Concerto Software November 1999 - 2005
Davox Corporation 1999 - 2001
Bra!nChild Creative 1998 - 1999
Skills
Project Management, Business Analysis, Change Management, Unified Communications, Communication, Presentations, Webinars, Collaboration, Web Design, Cross-functional Team..., Distributed Team..., IT Management, Business Process, SharePoint, Project Server, Lync, Social Networking, Program Management, PMO, Management, Project Portfolio..., Consulting, Infrastructure, PMP, Professional Services, Project Delivery
Education
Global Knowledge 2015 — 2015
Global Knowledge 2015 — 2015
Microsoft Technology Associate (MTA) - Windows Server Administration Fundamentals
PMI Seminars World 2013 2013 — 2013
The Evolving PMO: Governance, Portfolio Management, Resource Optimization, Performance Measurement
Skillpath Seminars 2013 — 2013
Coaching and Teambuilding Skills for Managers and Supervisors
Microsoft 2012 — 2012
SharePoint Enterprise Content Management Implementers Course
EdWel 2011 — 2011
PMP Certification Prep
MS Project Experts 2011 — 2011
Certificate
Boston University
Principles of Project Management and Business Analysis (PMBOK & BABOK)
Boston University
Project Management Fast Track (PMP Prep)
Pioneer Computer School of Visual Arts 1997 — 1998
Advanced Certificate
Polycom December 2013 - Present
Aspect Software July 2011 - December 2013
Aspect Software 2006 - July 2011
Aspect Software January 2005 - 2006
Concerto Software November 1999 - 2005
Davox Corporation 1999 - 2001
Bra!nChild Creative 1998 - 1999
Skills
Project Management, Business Analysis, Change Management, Unified Communications, Communication, Presentations, Webinars, Collaboration, Web Design, Cross-functional Team..., Distributed Team..., IT Management, Business Process, SharePoint, Project Server, Lync, Social Networking, Program Management, PMO, Management, Project Portfolio..., Consulting, Infrastructure, PMP, Professional Services, Project Delivery
Education
Global Knowledge 2015 — 2015
Global Knowledge 2015 — 2015
Microsoft Technology Associate (MTA) - Windows Server Administration Fundamentals
PMI Seminars World 2013 2013 — 2013
The Evolving PMO: Governance, Portfolio Management, Resource Optimization, Performance Measurement
Skillpath Seminars 2013 — 2013
Coaching and Teambuilding Skills for Managers and Supervisors
Microsoft 2012 — 2012
SharePoint Enterprise Content Management Implementers Course
EdWel 2011 — 2011
PMP Certification Prep
MS Project Experts 2011 — 2011
Certificate
Boston University
Principles of Project Management and Business Analysis (PMBOK & BABOK)
Boston University
Project Management Fast Track (PMP Prep)
Pioneer Computer School of Visual Arts 1997 — 1998
Advanced Certificate
Lisa Szpak's Davox Corporation Experience July 1998 - January 2000
Job Senior QA Engineer at Nuance Communications
Industry Computer Software
Experience
Nuance Communications February 2013 - Present
Nuance Communications March 2012 - February 2013
Nuance Communications November 2006 - March 2012
Autodesk October 2005 - August 2007
KANA Software October 2003 - October 2005
KANA Software January 2000 - June 2003
DAVOX CORPORATION July 1998 - January 2000
GEAC/FASFAX July 1997 - July 1998
Fidelity Investments September 1996 - February 1997
Personal Banker May 1990 - June 1995
Skills
Visual Basic, WinRunner, AIX, Weblogic, Unix, Genesys, Cisco, IIS, Test Planning, Software Documentation, Software Quality..., Quality Assurance, Cisco Technologies, SQL, CRM, Enterprise Software, Integration, Agile Methodologies, Java, Professional Services, Testing, Linux, XML
Education
University of New Hampshire 1984 — 1988
BA, Communications
University of Massachusetts Lowell
credit classes, Java, Visual Basic 6
Nuance Communications February 2013 - Present
Nuance Communications March 2012 - February 2013
Nuance Communications November 2006 - March 2012
Autodesk October 2005 - August 2007
KANA Software October 2003 - October 2005
KANA Software January 2000 - June 2003
DAVOX CORPORATION July 1998 - January 2000
GEAC/FASFAX July 1997 - July 1998
Fidelity Investments September 1996 - February 1997
Personal Banker May 1990 - June 1995
Skills
Visual Basic, WinRunner, AIX, Weblogic, Unix, Genesys, Cisco, IIS, Test Planning, Software Documentation, Software Quality..., Quality Assurance, Cisco Technologies, SQL, CRM, Enterprise Software, Integration, Agile Methodologies, Java, Professional Services, Testing, Linux, XML
Education
University of New Hampshire 1984 — 1988
BA, Communications
University of Massachusetts Lowell
credit classes, Java, Visual Basic 6
Robert Zitomer Robert Zitomer's Davox Corporation Experience 2000 - 2002
Job Sales Advisor
Industry Information Technology and Services
Experience
BroadStar Communications May 2015 - Present
Citrix Systems Inc. 2014 - 2015
Vast Tech/Advanced Tech Support 2012 - 2013
Quicklink Financial Group 2011 - 2012
Citizens Bank 2008 - 2010
JPMorgan Chase 2006 - 2008
Cendant Corporation/NE Moves Mortgage 2002 - 2006
Davox Corporation 2000 - 2002
Skills
CRM, Certified Citrix Sales..., Sales, Strategic Partnerships, Leadership, Account Management, Strategy, Sales Process, Solution Selling, Strategic Planning, Banking, Start-ups, Mortgage Lending, Business Planning, New Business Development, Analysis, B2B, Direct Marketing, Entrepreneurship, Forecasting, Mortgage Banking, Loans, Negotiation, Cloud Computing, New Business..., Visionary Thinking, Computer Telephony..., CTI
Education
Roger Williams University
Business Administration and Management
BroadStar Communications May 2015 - Present
Citrix Systems Inc. 2014 - 2015
Vast Tech/Advanced Tech Support 2012 - 2013
Quicklink Financial Group 2011 - 2012
Citizens Bank 2008 - 2010
JPMorgan Chase 2006 - 2008
Cendant Corporation/NE Moves Mortgage 2002 - 2006
Davox Corporation 2000 - 2002
Skills
CRM, Certified Citrix Sales..., Sales, Strategic Partnerships, Leadership, Account Management, Strategy, Sales Process, Solution Selling, Strategic Planning, Banking, Start-ups, Mortgage Lending, Business Planning, New Business Development, Analysis, B2B, Direct Marketing, Entrepreneurship, Forecasting, Mortgage Banking, Loans, Negotiation, Cloud Computing, New Business..., Visionary Thinking, Computer Telephony..., CTI
Education
Roger Williams University
Business Administration and Management
John Worden John Worden's Davox Corporation Experience January 1995 - January 1996
Job HSBC at HSBC
Industry Financial Services
Experience
HSBC January 2014 - Present
HSBC 2012 - January 2014
HSBC 2009 - 2011
HSBC 2007 - 2009
Household International 2002 - 2007
Household International 2000 - 2002
Household International 1997 - 2000
Virtual World Entertainment January 1996 - January 1997
Davox Corporation January 1995 - January 1996
Virtual World Entertainment January 1993 - January 1995
Education
Heald College 1991 — 1993
Associate of Applied Science, Electronics Technology
Galien High School 1974 — 1978
Advanced Computer Training
Lee Hecht Harrison
HSBC January 2014 - Present
HSBC 2012 - January 2014
HSBC 2009 - 2011
HSBC 2007 - 2009
Household International 2002 - 2007
Household International 2000 - 2002
Household International 1997 - 2000
Virtual World Entertainment January 1996 - January 1997
Davox Corporation January 1995 - January 1996
Virtual World Entertainment January 1993 - January 1995
Education
Heald College 1991 — 1993
Associate of Applied Science, Electronics Technology
Galien High School 1974 — 1978
Advanced Computer Training
Lee Hecht Harrison
Corey Leighton Corey Leighton's Davox Corporation Experience May 1999 - May 2000
Job Software Quality Assurance Engineer at Kronos
Industry Information Technology and Services
Experience
Kronos November 2013 - Present
Aspect Software July 2001 - November 2013
Comverse Network Systems May 2000 - April 2001
Comverse April 2000 - April 2001
Davox Corporation May 1999 - May 2000
Davox Corporation February 1998 - May 1999
Cabletron Systems June 1996 - February 1998
Skills
Testing, Unix, Integration, Test Planning, Perl, Quality Assurance, Test Cases, Servers, System Deployment, Agile Methodologies, ClearCase, CTI, SIP, Software Development, Cloud Computing, Telephony, Unified Communications, Distributed Systems, Enterprise Software, .NET, Microsoft SQL Server, System Architecture, Visual Studio, XML, Software Engineering, IVR, C#, Web Services
Education
University of Massachusetts 1992 — 1997
Bachelor of Science
University of Massachusetts Lowell 1992 — 1996
Kronos November 2013 - Present
Aspect Software July 2001 - November 2013
Comverse Network Systems May 2000 - April 2001
Comverse April 2000 - April 2001
Davox Corporation May 1999 - May 2000
Davox Corporation February 1998 - May 1999
Cabletron Systems June 1996 - February 1998
Skills
Testing, Unix, Integration, Test Planning, Perl, Quality Assurance, Test Cases, Servers, System Deployment, Agile Methodologies, ClearCase, CTI, SIP, Software Development, Cloud Computing, Telephony, Unified Communications, Distributed Systems, Enterprise Software, .NET, Microsoft SQL Server, System Architecture, Visual Studio, XML, Software Engineering, IVR, C#, Web Services
Education
University of Massachusetts 1992 — 1997
Bachelor of Science
University of Massachusetts Lowell 1992 — 1996
Serg Barre's Davox Corporation Experience January 2001 - January 2002
Job Quality Assurance Analyst III at BOSTON MEDICAL CENTER HEALTH NET PLAN
Industry Computer Software
Experience
BOSTON MEDICAL CENTER HEALTH NET PLAN February 2010 - Present
EVALUATION SYSTEMS PEARSON May 2009 - February 2010
American Student Assistance June 2002 - February 2009
DAVOX CORPORATION January 2001 - January 2002
3COM CORPORATION January 2000 - January 2001
COMPAQ COMPUTER CORPORATION January 1997 - January 2000
AMERICAN SUPERCONDUCTOR CORPORATION January 1994 - January 1997
FEDERAL HOME LOAN BANK January 1992 - January 1994
Digital Equipment Corporation January 1982 - January 1992
Skills
SDLC
Education
Clark University 2004 — 2007
Master Science, Information Technology
Worcester State University 1993 — 2003
Bachelor Science, Computer Science
Atlantic Union College 1987 — 1993
Bachelor Science, Business Administration
Quinsigamond Community College 1981 — 1983
Associate, Computer Maintenance Technology
BOSTON MEDICAL CENTER HEALTH NET PLAN February 2010 - Present
EVALUATION SYSTEMS PEARSON May 2009 - February 2010
American Student Assistance June 2002 - February 2009
DAVOX CORPORATION January 2001 - January 2002
3COM CORPORATION January 2000 - January 2001
COMPAQ COMPUTER CORPORATION January 1997 - January 2000
AMERICAN SUPERCONDUCTOR CORPORATION January 1994 - January 1997
FEDERAL HOME LOAN BANK January 1992 - January 1994
Digital Equipment Corporation January 1982 - January 1992
Skills
SDLC
Education
Clark University 2004 — 2007
Master Science, Information Technology
Worcester State University 1993 — 2003
Bachelor Science, Computer Science
Atlantic Union College 1987 — 1993
Bachelor Science, Business Administration
Quinsigamond Community College 1981 — 1983
Associate, Computer Maintenance Technology
Kristine Flett's Davox Corporation Experience 1996 - 2000
Job Manager of Corporate Accounting at PAREXEL International
Industry Accounting
Experience
PAREXEL INTERNATIONAL December 2005 - Present
Aspect Software September 1996 - December 2005
Concerto Software Inc 2000 - 2005
Davox Corporation 1996 - 2000
Education
Southern New Hampshire University 1998 — 2002
MBA
University of Massachusetts Lowell 1992 — 1996
BSBA, Accounting
PAREXEL INTERNATIONAL December 2005 - Present
Aspect Software September 1996 - December 2005
Concerto Software Inc 2000 - 2005
Davox Corporation 1996 - 2000
Education
Southern New Hampshire University 1998 — 2002
MBA
University of Massachusetts Lowell 1992 — 1996
BSBA, Accounting
Ilia Kaliko's Davox Corporation Experience March 2000 - August 2000
Job Sr. iOS Developer / Architect
Industry Computer Software
Experience
Obsessive Coders, Inc. January 2012 - Present
IEX January 2009 - December 2011
Viewlocity Technologies May 2008 - November 2008
Mobile Labs March 2005 - April 2008
Deutsche Bank January 2004 - February 2005
PerfoTech Inc September 2000 - December 2003
Davox Corporation March 2000 - August 2000
Western Interstate Bancorp November 1999 - February 2000
DialQuest Inc October 1998 - October 1999
FIRSTPLUS Financial Inc October 1996 - September 1998
Skills
Java, Web Services, ASP.NET, XML, JavaScript, .NET, Microsoft SQL Server, Software Development, Java Enterprise Edition, C++, SQL, C#
Education
The University of Texas at Dallas 1993 — 1994
Master's Degree, Applied Mathematics
Moscow University of Electronics 1990 — 1992
Master's Degree, Computer Science and Mathematics
Obsessive Coders, Inc. January 2012 - Present
IEX January 2009 - December 2011
Viewlocity Technologies May 2008 - November 2008
Mobile Labs March 2005 - April 2008
Deutsche Bank January 2004 - February 2005
PerfoTech Inc September 2000 - December 2003
Davox Corporation March 2000 - August 2000
Western Interstate Bancorp November 1999 - February 2000
DialQuest Inc October 1998 - October 1999
FIRSTPLUS Financial Inc October 1996 - September 1998
Skills
Java, Web Services, ASP.NET, XML, JavaScript, .NET, Microsoft SQL Server, Software Development, Java Enterprise Edition, C++, SQL, C#
Education
The University of Texas at Dallas 1993 — 1994
Master's Degree, Applied Mathematics
Moscow University of Electronics 1990 — 1992
Master's Degree, Computer Science and Mathematics
Fran Benson's Davox Corporation Experience 1999 - 2001
Job Call Center Consultant at Independent Contractor
Industry Information Technology and Services
Experience
Currently seeking new opportunity January 2015 - January 2015
Independent Contractor April 2014 - December 2014
Currently seeking contract or permanent position August 2013 - April 2014
Lewis University May 2002 - May 2013
Altitude Software 2000 - 2001
Davox Corporation 1999 - 2001
Ameritech 1997 - 1999
Aspect Telecommunications 1995 - 1997
NEC Business Communications 1990 - 1995
Siemens Tel Plus 1989 - 1990
Skills
Information Security, Integration, Project Management, Telecommunications, Security, Team Leadership, Troubleshooting, Disaster Recovery, Volunteering, Active Directory, Cisco Technologies, Network Administration, VMware, Windows Server, Data Center, Network Security, Networking, System Administration, Cloud Computing, Computer Hardware, SharePoint, Windows 7, Linux, Visio, Servers, Operating Systems, Windows, DNS, TCP/IP, Computer Security, OS X, Windows XP, Databases, DHCP, Wireless Networking, Unix, VoIP, VPN, Access, ITIL, System Deployment, Business Continuity, Vendor Management, LAN-WAN, Quality Assurance, PMP, Cabling, Call Centers, Program Management, Information Technology
Education
Microtrain 2013 — 2014
PMP, ITIL, Business Analyst, Cisco Voice
Lewis University
Currently seeking new opportunity January 2015 - January 2015
Independent Contractor April 2014 - December 2014
Currently seeking contract or permanent position August 2013 - April 2014
Lewis University May 2002 - May 2013
Altitude Software 2000 - 2001
Davox Corporation 1999 - 2001
Ameritech 1997 - 1999
Aspect Telecommunications 1995 - 1997
NEC Business Communications 1990 - 1995
Siemens Tel Plus 1989 - 1990
Skills
Information Security, Integration, Project Management, Telecommunications, Security, Team Leadership, Troubleshooting, Disaster Recovery, Volunteering, Active Directory, Cisco Technologies, Network Administration, VMware, Windows Server, Data Center, Network Security, Networking, System Administration, Cloud Computing, Computer Hardware, SharePoint, Windows 7, Linux, Visio, Servers, Operating Systems, Windows, DNS, TCP/IP, Computer Security, OS X, Windows XP, Databases, DHCP, Wireless Networking, Unix, VoIP, VPN, Access, ITIL, System Deployment, Business Continuity, Vendor Management, LAN-WAN, Quality Assurance, PMP, Cabling, Call Centers, Program Management, Information Technology
Education
Microtrain 2013 — 2014
PMP, ITIL, Business Analyst, Cisco Voice
Lewis University
Ed Cunniffe's Davox Corporation Experience 1989 - 2002
Job Facility Manager at Seachange International
Industry Telecommunications
Experience
Seachange International January 2004 - Present
Davox Corporation 1989 - 2002
Education
Northeastern University 1998 — 2007
ba, engineering
Seachange International January 2004 - Present
Davox Corporation 1989 - 2002
Education
Northeastern University 1998 — 2007
ba, engineering
Greg Houghton's Davox Corporation Experience August 1999 - December 2000
Job Software Testing and Automation (QTP/Selenium WebDriver)
Industry Computer Software
Experience
Monster April 2008 - December 2012
Monster January 2001 - May 2007
Davox Corporation August 1999 - December 2000
Digital Equipment Corporation/Compaq Computer Company March 1995 - July 1999
Skills
Automated Software..., Software Testing, Functional Testing, HP QTP, HP Quality Center, Selenium WebDriver, Test Case Generation, testng, Agile & Waterfall...
Education
Rochester Institute of Technology 1990 — 1995
Bachelor's Degree, Computer Science - Concentration Software Engineering
Monster April 2008 - December 2012
Monster January 2001 - May 2007
Davox Corporation August 1999 - December 2000
Digital Equipment Corporation/Compaq Computer Company March 1995 - July 1999
Skills
Automated Software..., Software Testing, Functional Testing, HP QTP, HP Quality Center, Selenium WebDriver, Test Case Generation, testng, Agile & Waterfall...
Education
Rochester Institute of Technology 1990 — 1995
Bachelor's Degree, Computer Science - Concentration Software Engineering
Colleen Cloud's Davox Corporation Experience January 1997 - January 1999
Job Sales Support Specialist at Aspect Software
Industry Computer Software
Experience
Aspect Software (formally Concerto Software) January 2006 - Present
Concerto Software (formally Davox Corporation) January 1999 - January 2006
DAVOX Corporation January 1997 - January 1999
Skills
Salesforce.com, Solution Selling, Call Center, Unified Communications, SaaS, Cloud Computing, Direct Sales, Telecommunications, Professional Services, Data Center, VoIP, SIP, Call Centers, ACD, Telephony, Enterprise Software, Avaya, Pre-sales, Contact Centers, Vendor Management, CRM, Go-to-market Strategy, Product Management, IVR, Video Conferencing, Sales Engineering, Workforce Management, Networking, Account Management, Strategic Partnerships, Sales Process, Selling, Channel Partners, Sales Operations, Wireless, System Deployment, Cisco Technologies, Managed Services, CTI, Software Industry, IP, Customer Experience, Integration, Partner Management, Demand Generation, Mobile Devices, Sales Enablement, Channel Sales, Inbound Marketing, Lead Generation
Education
Penn State University 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Bucks County Community College
Associate's degree, Business
Aspect Software (formally Concerto Software) January 2006 - Present
Concerto Software (formally Davox Corporation) January 1999 - January 2006
DAVOX Corporation January 1997 - January 1999
Skills
Salesforce.com, Solution Selling, Call Center, Unified Communications, SaaS, Cloud Computing, Direct Sales, Telecommunications, Professional Services, Data Center, VoIP, SIP, Call Centers, ACD, Telephony, Enterprise Software, Avaya, Pre-sales, Contact Centers, Vendor Management, CRM, Go-to-market Strategy, Product Management, IVR, Video Conferencing, Sales Engineering, Workforce Management, Networking, Account Management, Strategic Partnerships, Sales Process, Selling, Channel Partners, Sales Operations, Wireless, System Deployment, Cisco Technologies, Managed Services, CTI, Software Industry, IP, Customer Experience, Integration, Partner Management, Demand Generation, Mobile Devices, Sales Enablement, Channel Sales, Inbound Marketing, Lead Generation
Education
Penn State University 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Bucks County Community College
Associate's degree, Business
Tony Racioppi's Davox Corporation Experience June 2000 - December 2000
Job Project Manager at Harvard Business School
Industry Media Production
Experience
Harvard Business School March 2008 - Present
Media 360 Web.com August 1989 - March 2012
Erland Construction Company July 2005 - April 2008
Kirkland Construction Company Inc. January 2000 - July 2005
Davox Corporation June 2000 - December 2000
Fidelity Investments April 1999 - June 2000
Harvard Business School August 1994 - April 1999
Skills
Program Management, Project Management, Management, Budgets, Project Planning, Strategic Planning, Contract Management, Construction, Contract Negotiation, Engineering, Microsoft Office, Business Analysis, Negotiation, Customer Service, Product Management, New Business Development, Business Strategy, Operations Management, Analysis, Process Engineering, Team Building, Submittals, Process Scheduler, Business Development, MS Project, Value Engineering, Project Estimation, Construction Management, Change Orders, Cost Management
Education
Emerson College 1991 — 1994
Bachelors Degree, Mass Communication-Television Broadcasting
Art Institute of Fort Lauderdale 1989 — 1990
Associate Degree, Television Production
Harvard Business School March 2008 - Present
Media 360 Web.com August 1989 - March 2012
Erland Construction Company July 2005 - April 2008
Kirkland Construction Company Inc. January 2000 - July 2005
Davox Corporation June 2000 - December 2000
Fidelity Investments April 1999 - June 2000
Harvard Business School August 1994 - April 1999
Skills
Program Management, Project Management, Management, Budgets, Project Planning, Strategic Planning, Contract Management, Construction, Contract Negotiation, Engineering, Microsoft Office, Business Analysis, Negotiation, Customer Service, Product Management, New Business Development, Business Strategy, Operations Management, Analysis, Process Engineering, Team Building, Submittals, Process Scheduler, Business Development, MS Project, Value Engineering, Project Estimation, Construction Management, Change Orders, Cost Management
Education
Emerson College 1991 — 1994
Bachelors Degree, Mass Communication-Television Broadcasting
Art Institute of Fort Lauderdale 1989 — 1990
Associate Degree, Television Production
Rollin Hughes's Davox Corporation Experience 1999 - 2001
Job Director of Sales, Wavestream
Industry Defense & Space
Experience
Wavestream Corporation October 2009 - Present
Advent Communications July 2008 - October 2009
Microwave Radio Communications June 2005 - June 2008
DTC Communications 2003 - 2004
Control By Light 2002 - 2003
Davox Corporation 1999 - 2001
Cabletron Systems, Inc 1995 - 1999
Sanders, a Lockheed Martin Company 1992 - 1995
United Technologies Corporation, Sikorsky Aircraft 1986 - 1990
Skills
Satellite Communications, Wireless, Systems Engineering, Telecommunications, RF, SATCOM, Program Management, Integration, Product Development, Satellite, Product Management, Microwave, VSAT, Business Development, Antennas
Education
Northeastern University - Graduate School of Business Administration 1990 — 1992
Master of Business Administration (MBA)
University of Notre Dame 1982 — 1986
Bachelor of Business Administration (BBA)
Wavestream Corporation October 2009 - Present
Advent Communications July 2008 - October 2009
Microwave Radio Communications June 2005 - June 2008
DTC Communications 2003 - 2004
Control By Light 2002 - 2003
Davox Corporation 1999 - 2001
Cabletron Systems, Inc 1995 - 1999
Sanders, a Lockheed Martin Company 1992 - 1995
United Technologies Corporation, Sikorsky Aircraft 1986 - 1990
Skills
Satellite Communications, Wireless, Systems Engineering, Telecommunications, RF, SATCOM, Program Management, Integration, Product Development, Satellite, Product Management, Microwave, VSAT, Business Development, Antennas
Education
Northeastern University - Graduate School of Business Administration 1990 — 1992
Master of Business Administration (MBA)
University of Notre Dame 1982 — 1986
Bachelor of Business Administration (BBA)
Suzanne Bouvier (Molloy)'s Davox Corporation Experience April 1997 - July 1998
Job Principal Business Analyst at Aspen Tech
Industry Information Technology and Services
Experience
Independent Oracle Applications Consultant July 2012 - Present
GSI Group October 2011 - July 2012
Aspen Technology October 2008 - October 2011
GSI Group February 2001 - October 2008
Oracle Corporation 1998 - 2001
Davox Corporation April 1997 - July 1998
Arthur D.Little October 1988 - April 1997
Education
Bentley University 1990 — 1994
Masters of Science, Accounting
Franklin Pierce University 1982 — 1986
Independent Oracle Applications Consultant July 2012 - Present
GSI Group October 2011 - July 2012
Aspen Technology October 2008 - October 2011
GSI Group February 2001 - October 2008
Oracle Corporation 1998 - 2001
Davox Corporation April 1997 - July 1998
Arthur D.Little October 1988 - April 1997
Education
Bentley University 1990 — 1994
Masters of Science, Accounting
Franklin Pierce University 1982 — 1986
Jeff Bemis's Davox Corporation Experience 1989 - 1994
Job Controller at Cap World, Inc.
Industry Retail
Experience
Cap World, Inc. 2005 - Present
Morgan Memorial Goodwill 2003 - 2005
Refinity Corporation 1999 - 2003
Wesco Gases August 1994 - March 1999
davox corporation 1989 - 1994
General Cinema Beverages 1984 - 1989
General Cinema Corporation 1984 - 1989
Skills
General Ledger, Financial Reporting, Accounting, Auditing, Forecasting, Financial Analysis, Financial Modeling, Account Management, Management, Leadership, Budgets, Team Building, Mergers & Acquisitions, Process Improvement, Customer Service, Due Diligence
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1995 — 2000
Master's degree, Finance
University of Hartford 1980 — 1984
BS/BA, Accounting
Cap World, Inc. 2005 - Present
Morgan Memorial Goodwill 2003 - 2005
Refinity Corporation 1999 - 2003
Wesco Gases August 1994 - March 1999
davox corporation 1989 - 1994
General Cinema Beverages 1984 - 1989
General Cinema Corporation 1984 - 1989
Skills
General Ledger, Financial Reporting, Accounting, Auditing, Forecasting, Financial Analysis, Financial Modeling, Account Management, Management, Leadership, Budgets, Team Building, Mergers & Acquisitions, Process Improvement, Customer Service, Due Diligence
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1995 — 2000
Master's degree, Finance
University of Hartford 1980 — 1984
BS/BA, Accounting
Chocks Arunachalam's Davox Corporation Experience 1997 - 2003
Job Systems Architect at Heartland Payment Systems
Industry Computer Software
Experience
Heartland Payment Systems November 2008 - Present
Daybreak ICS August 2007 - October 2008
Metallect March 2003 - August 2007
Davox Corporation 1997 - 2003
Micrografx 1995 - 1997
Skills
Teaching, Research
Education
Texas A&M University 1991 — 1995
Ph.D, Engineering
Birla Institute of Technology and Science 1986 — 1990
B.E (Hons.), Chemical Engineering
Heartland Payment Systems November 2008 - Present
Daybreak ICS August 2007 - October 2008
Metallect March 2003 - August 2007
Davox Corporation 1997 - 2003
Micrografx 1995 - 1997
Skills
Teaching, Research
Education
Texas A&M University 1991 — 1995
Ph.D, Engineering
Birla Institute of Technology and Science 1986 — 1990
B.E (Hons.), Chemical Engineering
Kerry Kelley's Davox Corporation Experience 1998 - 2000
Job Vice President at Nashoba Air & BoilerWorks
Industry Construction
Experience
Nashoba Air & BoilerWorks 2002 - Present
Middlesex Community College 2000 - 2002
Davox Corporation 1998 - 2000
Skills
Product Marketing, Contract Negotiation, Marketing, Management, Sales Management, Marketing Strategy, Business Development, Sales, Program Management, New Business Development, Selling, Strategic Planning, Team Building, Leadership, Sales Process
Education
University of Massachusetts at Lowell 2000 — 2001
MBA Studies
Fitchburg State University 1987 — 1991
BS, AA, Communications & Business
Nashoba Air & BoilerWorks 2002 - Present
Middlesex Community College 2000 - 2002
Davox Corporation 1998 - 2000
Skills
Product Marketing, Contract Negotiation, Marketing, Management, Sales Management, Marketing Strategy, Business Development, Sales, Program Management, New Business Development, Selling, Strategic Planning, Team Building, Leadership, Sales Process
Education
University of Massachusetts at Lowell 2000 — 2001
MBA Studies
Fitchburg State University 1987 — 1991
BS, AA, Communications & Business
Curt Cook's Davox Corporation Experience January 1985 - January 1994
Job Director of IT at Quanex Building Products Corporation
Industry Information Technology and Services
Experience
Quanex Building Products Corporation March 2014 - Present
Netrix IT August 2012 - June 2013
Bremer Financial Services March 2009 - February 2011
Cash Systems, Inc. October 2003 - August 2008
Anoka County January 2001 - October 2003
ADC Telecomunications January 1997 - January 2001
Data Works Corporation January 1994 - January 1997
Davox Corporation January 1985 - January 1994
Skills
Disaster Recovery, Project Management, Networking, Management, Leadership, Cisco Technologies, VoIP, Sales, Customer Service, Change Management, Call Centers, Managed Services, Technical Support, Project Planning, Team Management, ERP, CCNA, Team Building, Sales Management, E-commerce, Product Management, Team Leadership, Account Management, Vendor Management, Cross-functional Team...
Education
Capella University 2008 — 2011
BS, Business Administration, 4.0
Control Data Institute 1985 — 1986
Associate, Computer Technology
University of Northern Iowa 1984 — 1985
general education
UNIVERSITY OF ST. MARY'S
CCNA Course
US Air Force
NCO Management/Leadership
Quanex Building Products Corporation March 2014 - Present
Netrix IT August 2012 - June 2013
Bremer Financial Services March 2009 - February 2011
Cash Systems, Inc. October 2003 - August 2008
Anoka County January 2001 - October 2003
ADC Telecomunications January 1997 - January 2001
Data Works Corporation January 1994 - January 1997
Davox Corporation January 1985 - January 1994
Skills
Disaster Recovery, Project Management, Networking, Management, Leadership, Cisco Technologies, VoIP, Sales, Customer Service, Change Management, Call Centers, Managed Services, Technical Support, Project Planning, Team Management, ERP, CCNA, Team Building, Sales Management, E-commerce, Product Management, Team Leadership, Account Management, Vendor Management, Cross-functional Team...
Education
Capella University 2008 — 2011
BS, Business Administration, 4.0
Control Data Institute 1985 — 1986
Associate, Computer Technology
University of Northern Iowa 1984 — 1985
general education
UNIVERSITY OF ST. MARY'S
CCNA Course
US Air Force
NCO Management/Leadership
Curran Ed's Davox Corporation Experience 1999 - 2000
Job Sr Account Manager at Motorola
Industry Computer Networking
Experience
Motorola December 2003 - Present
Cisco 2000 - 2003
Arrowpoint Communications 2000 - 2000
Davox Corporation 1999 - 2000
Anixter 1996 - 1999
Mohawk Industries 1993 - 1996
Mohawk 1993 - 1995
Education
Saint Joseph's University - Erivan K. Haub School of Business 2002 — 2003
MBA
Loyola University Maryland 1988 — 1992
BBA, Finance
Devon Prep 1984 — 1988
High School
Motorola December 2003 - Present
Cisco 2000 - 2003
Arrowpoint Communications 2000 - 2000
Davox Corporation 1999 - 2000
Anixter 1996 - 1999
Mohawk Industries 1993 - 1996
Mohawk 1993 - 1995
Education
Saint Joseph's University - Erivan K. Haub School of Business 2002 — 2003
MBA
Loyola University Maryland 1988 — 1992
BBA, Finance
Devon Prep 1984 — 1988
High School
Chris Ahern's Davox Corporation Experience June 1998 - May 2000
Job Product Support Specialist at Wolters Kluwer TeamMate
Industry Computer Software
Experience
Wolters Kluwer October 2014 - Present
Apex Systems February 2014 - July 2014
Aspect Software May 2007 - January 2014
The Omnia Group, Inc. May 2004 - April 2007
Openwave Systems, Inc. May 2000 - November 2002
Davox Corporation June 1998 - May 2000
Skills
Call Logging, SIP, Enterprise Software, TCP/IP, CTI, ACD, Solution Architecture, Integration, Pre-sales, Telephony, System Deployment, Professional Services, Telecommunications, Servers, Unified Communications, SNMP, Cloud Computing, Troubleshooting, Linux, Operating Systems, VMware, SaaS, VoIP, Avaya, IVR, Multithreading, Windows Server, Switches, Virtualization, IP, Microsoft Exchange, Cisco Technologies, Technical Support, System Administration, Solaris, Unix, Contact Centers
Education
Lesley University 1991 — 1992
Bachelors of Science in Business Management, GPA 3.78
Bridgewater State University
Communications
Wolters Kluwer October 2014 - Present
Apex Systems February 2014 - July 2014
Aspect Software May 2007 - January 2014
The Omnia Group, Inc. May 2004 - April 2007
Openwave Systems, Inc. May 2000 - November 2002
Davox Corporation June 1998 - May 2000
Skills
Call Logging, SIP, Enterprise Software, TCP/IP, CTI, ACD, Solution Architecture, Integration, Pre-sales, Telephony, System Deployment, Professional Services, Telecommunications, Servers, Unified Communications, SNMP, Cloud Computing, Troubleshooting, Linux, Operating Systems, VMware, SaaS, VoIP, Avaya, IVR, Multithreading, Windows Server, Switches, Virtualization, IP, Microsoft Exchange, Cisco Technologies, Technical Support, System Administration, Solaris, Unix, Contact Centers
Education
Lesley University 1991 — 1992
Bachelors of Science in Business Management, GPA 3.78
Bridgewater State University
Communications
J. Larry Livengood's Davox Corporation Experience February 2000 - July 2001
Job Client Executive Public Sector
Industry Telecommunications
Experience
Verizon Enterprise Solutions September 2013 - August 2014
Public Sector September 2013 - August 2014
Verizon Wireless November 2003 - August 2013
Olympia Mortgage --- Princeton Mortgage May 2002 - October 2003
Acorn Technology Group August 2001 - March 2002
Davox Corporation February 2000 - July 2001
Allied Office Supplies August 1999 - January 2000
Moore Document Solutions February 1980 - May 1999
Skills
Sales Management, New Business Development, Sales Recruitment, Recruiting, Solution Selling, Sales Process, Sales, Selling, Customer Retention, Management, Wireless, Call Centers, Direct Sales, CRM, Networking, M2M, Telecommunications, Mobile Devices, Sales Operations, Strategic Planning, Social Media Marketing, Customer Satisfaction, Social Media, Account Management
Education
Moravian College 1971 — 1975
BA, Industrial Psychology - Minor in English
Verizon Enterprise Solutions September 2013 - August 2014
Public Sector September 2013 - August 2014
Verizon Wireless November 2003 - August 2013
Olympia Mortgage --- Princeton Mortgage May 2002 - October 2003
Acorn Technology Group August 2001 - March 2002
Davox Corporation February 2000 - July 2001
Allied Office Supplies August 1999 - January 2000
Moore Document Solutions February 1980 - May 1999
Skills
Sales Management, New Business Development, Sales Recruitment, Recruiting, Solution Selling, Sales Process, Sales, Selling, Customer Retention, Management, Wireless, Call Centers, Direct Sales, CRM, Networking, M2M, Telecommunications, Mobile Devices, Sales Operations, Strategic Planning, Social Media Marketing, Customer Satisfaction, Social Media, Account Management
Education
Moravian College 1971 — 1975
BA, Industrial Psychology - Minor in English
Rebecca Rafferty's Davox Corporation Experience 1997 - 1999
Job Real Estate Paralegal at Private
Industry Legal Services
Experience
Private September 2008 - Present
Community Teamwork, Inc 2006 - 2008
Private 2000 - 2005
Davox Corporation 1997 - 1999
Skills
Westlaw, Legal Writing, Legal Research, Litigation, REO, Conveyancing, Accounting, Office Administration, Legal Assistance, Notary Public, Real Estate, Pleadings
Education
UMass Lowell 2005 — 2008
Bachelor's degree, Psychology and Sociology
Middlesex Community College 2003 — 2005
Certificate, Substance Abuse/Addiction Counseling
Private September 2008 - Present
Community Teamwork, Inc 2006 - 2008
Private 2000 - 2005
Davox Corporation 1997 - 1999
Skills
Westlaw, Legal Writing, Legal Research, Litigation, REO, Conveyancing, Accounting, Office Administration, Legal Assistance, Notary Public, Real Estate, Pleadings
Education
UMass Lowell 2005 — 2008
Bachelor's degree, Psychology and Sociology
Middlesex Community College 2003 — 2005
Certificate, Substance Abuse/Addiction Counseling