Experience
Marcus & Millichap  November 2013 - Present
TRAC Intermodal  June 2012 - August 2013
Rutgers University Communications office of Deans   July 2010 - June 2012
DCH Auto Group   May 2008 - August 2011
Nissan World of Red Bank   January 2007 - May 2008

Skills
Executive..., Training, Accounting, Human Resources, Marketing, Sales, Graphic Design, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Data Analysis, Research, Windows, OS X, Data Entry, Teamwork, Outlook, Payroll, Management, Access, Social Media, Leadership, Social Networking, Facebook

Education
Rutgers, The State University of New Jersey-New Brunswick   2008 — 2012
Bachelor's Degree, School of Environmental & Biological Sciences

Experience
Rite Aid  January 2011 - Present
Monmouth Medical Center  October 2014 - November 2014
The Janssen Pharmaceutical Companies of Johnson & Johnson  August 2014 - October 2014
McGuire Air Force Base  June 2014 - August 2014
Meridian Health  May 2014 - June 2014
RevHealth  June 2013 - August 2013
Meridian Health  May 2013 - June 2013
Kmart Corporation  May 2012 - June 2012
DCH Auto Group   May 2010 - August 2010
YMCA of Western Monmouth County  June 2006 - August 2008

Skills
Microsoft Word, Microsoft Excel, NexGen, Microsoft Office, PowerPoint, Public Speaking, Social Media, Public Relations, Time Management, Teamwork, Healthcare, Cpr Certified, Data Entry, Pharmacists, Research, Social Networking, CPR Certified, Leadership, Patient Counseling

Education
Rutgers, The State University of New Jersey-New Brunswick   2009 — 2015
Doctor of Pharmacy (Pharm.D.)

Freehold High School   2005 — 2009

Experience
CARFAX, Inc.   April 2005 - Present
The Cobalt Group  November 1998 - March 2005
DCH Auto Group   April 1992 - October 1998
Fette Auto / Ford-Infiniti-Kia   May 1991 - March 1992

Skills
Process Improvement, Vehicles, Sales Process, Automotive, E-commerce, Salesforce.com, Training Delivery, Public Speaking, Online Advertising, Business Development, Sales, CRM, Sales Management, Management, Product Management, SEM, Team Leadership, New Business Development, Online Marketing, Selling, SEO, Digital Marketing, Customer Retention, Lead Generation, Customer Satisfaction, Email Marketing, Strategic Partnerships, Training, Business Strategy, Marketing, Product Development, Program Management, B2B, Advertising, Strategy, Competitive Analysis, Account Management, Retail, Marketing Strategy, Direct Sales, Start-ups, Cold Calling, SaaS, Analytics, Leadership, Product Marketing, Sales Presentations, Market Analysis, Team Building, Sales Operations

Education
Montclair State University   1986 — 1991

Experience
Momentum Auto Group  September 2015 - Present
ELEAD1ONE   July 2014 - Present
DCH Auto Group   October 2012 - August 2014
AutoNation  March 2011 - October 2012
AutoNation  January 2009 - March 2011
AutoNation  May 2004 - December 2008
AutoNation  May 2003 - May 2004
Autonation  December 1998 - April 2002
WF Investments   January 1989 - November 1997

Skills
Automotive, Automobile, Vehicles, Dealer Management, Parts, Reynolds & Reynolds, Profit, Customer Satisfaction, Customer Retention, Warranty, Automotive Repair, Sales Management, Dealers, Sales Process, Team Building, Gross Profit, Competitive Analysis, Forecasting, Inventory Management, B2B, Selling, Sales, Management, Negotiation, Process Improvement, Business Planning, New Business Development, Sales Operations, Reynolds, Marketing Strategy, Training, Operations Management, CRM, Wholesale, Pricing, Purchasing, Retail, Automotive Parts, Fleet Management, Income Statement, Deal Closure, Account Management, Cold Calling, P&L Management, Selling Skills, Direct Sales, Market Planning, Lead Generation, ADP Payroll, Sales Presentations

Education
Chaminade University of Honolulu
Business Administration and Management, General

MiraCosta College
Business Administration and Management, General

Experience
DCH Auto Group   December 2014 - Present
Costume SuperCenter  September 2014 - November 2014
QualCare Alliance Networks Inc.  June 2014 - September 2014
DealerApp Vantage   May 2013 - August 2014

Education
Rutgers University-New Brunswick   2012 — 2015
Bachelor of Science (B.S.)

Rutgers, The State University of New Jersey-Newark   2010 — 2012

Experience
BMW of North America, LLC  January 2014 - Present
Deluxe Auto Sales   June 2013 - December 2013
DCH Auto Group   August 2003 - June 2013
JMK BMW  August 2001 - August 2003

Skills
Automotive, Automotive Aftermarket, Vehicles, Automobile, Dealer Management, Dealers, Parts, Warranty, Automotive Electronics, Automotive Parts, Automotive Repair, Powertrain, Tires, Reynolds, Profit, Chassis

Education
Berkeley College   2004 — 2008
Bachelor's degree, Business Administration and Management, General

Lincoln Technical Institute-Union   1998 — 1999
Diploma Certification, Automotive Engineering Technology/Technician

Experience
DigitalGuitarPlayer.com   January 2014 - Present
Social Sher   July 2011 - Present
Dealer eTraining   November 2010 - Present
Automotiveinternetsales.com   November 2010 - December 2012
Dealer Synergy  April 2010 - November 2010
Teddy Nissan   September 2009 - April 2010
RedNumbat   September 2007 - April 2009
Joyce Honda  March 2006 - February 2009
AutoNation - Courtesy Honda   January 2005 - March 2006
DCH Auto Group   January 2003 - January 2005

Skills
Public Speaker -..., Guitarist, Process Engineer, Digital Marketing, Sales Management, Marketing Strategy, Training & Development, Social Media, SEO, Automotive Sales, Music, Conference Speaking, Seminar Speaker, Educational Seminars, Sales Process, Internet Strategy, Business Networking, Online Marketing, Social Networking, Account Management, Process Development, Lead Generation, Customer Retention, Automobile, Public Speaking, Blogging, Retail, Social Media Marketing, Customer Satisfaction, Online Advertising, E-commerce, Automotive, Marketing, Sales, Dealers, Employee Training, Leadership, Advertising, New Business Development, Selling, Profit, Coaching, Customer Service, Process Simulation, CRM, Training, Sales Operations, Product Marketing, Vehicles, Management

Education
University of Phoenix   2005 — 2010
BA, Business Management

Middlesex County College   2002 — 2004
AA, Education

East Brunswick High School

East Brunswick High School

Experience
Horizon Blue Cross Blue Shield of New Jersey  January 2015 - Present
QualCare Alliance Networks Inc.  May 2014 - September 2014
My Expert PC - iCity Repair   November 2011 - August 2013
DCH Auto Group   February 2010 - June 2011
DCH Auto Group   June 2006 - February 2010

Skills
Strategic Planning, Situational Sales..., Business Planning, Management, Marketing, Team Leadership, Public Relations, Data Analysis, Healthcare, Quantitative Research, Customer Retention, Event Planning, Profit, Networking, Healthcare Management, Sales Operations, Data Mining, Project Management, Process Optimization, Employee Training, CRM, Call Center Development, Social Media Marketing, Public Speaking, Microsoft Office

Education
Rutgers University-New Brunswick   2012 — 2014
Bachelor's Degree, Public Health: Healthcare Administratrion

Rutgers University-New Brunswick   2012 — 2014

Experience
Quadrant Compliance   July 2014 - Present
Quadrant Compliance   2014 - 2015
US RE Corporation  June 2004 - July 2014
US RE Securities, LLC   June 2004 - July 2014
Ramp Corp   May 2004 - June 2004
Sentinel Realty   September 2003 - May 2004
CashPoint Network Services   December 2002 - May 2003
Broadview Network Services   January 2001 - November 2002
DCH Auto Group   April 1998 - December 2000
Scor Reinsurance Corporation   February 1998 - April 1998

Skills
CPA, Series 7, Series 27, Series 63, PowerPoint, Outlook, English, Photoshop, Windows, Microsoft Excel, MAS 500, Fast Tax, Microsoft Word, Access, QuickBooks, Great Plains Software, Crystal Reports, FRx, Best Fixed Asset System, Oracle SQL, Finance, Management, FINRA, Financial Analysis, Analysis, Risk Management, Auditing, Sarbanes-Oxley Act, Forecasting, Accounts Payable, Budgets

Education
Long Island University, Brooklyn Campus   1988 — 1990
Master of Business Administration (MBA), Accounting

Long Island University, Brooklyn Campus   1982 — 1986
Bachelor of Science (BS), Accounting

Experience
U.S. Department of Justice   March 2015 - Present
Service Works Inc  December 2013 - March 2015
DCH Auto Group   November 1999 - December 2013
Oakhurst Country Day School/Summer Camp   June 1990 - June 1994

Skills
Multimeter, Microsoft Excel, Hardware, Oscilloscope, Electronics, PowerPoint, Automotive, Customer Satisfaction, Soldering, Leadership, Engineering, Automobile, Electrical..., - Comprehension of..., - Pinpoint, isolate,..., - Use of digital..., - Use of solderless..., - Office Productivity..., - Operating Systems:..., - Knowledge of computer..., hierarchy charts,..., Team Management, Dealers, Maintenance & Repair, Automotive Repair, Parts, Test Equipment, Troubleshooting, Electronics Repair, Warranty, Electro-mechanical, Field Service, Calibration, Pneumatics

Education
DeVry University   2009 — 2013
Bachelor's degree, Science and Engineering Technology, Acquired June/2013

Brookdale Community College   1997 — 1999
Associate of Arts and Sciences (A.A.S.), Automotive Engineering Technology/Technician

Experience
DCH Auto Group   August 2014 - Present
Aaron Gottlieb Agency, LLC   November 2012 - August 2014
Ted Kurland Associates  May 2012 - November 2012
Berklee College of Music  January 2011 - May 2012
Berklee Music Business Journal  2011 - 2012
Yamaha  August 2011 - December 2011

Skills
Social Media Marketing, Digital Marketing, Email Marketing, Photoshop, Artist Management, Artist Relations, Product Marketing, Word, Excel, Web Editing, Image Editing, Online Publishing, Feature Articles, Magazine Articles, PowerPoint, Sibelius, HTML + CSS, Music Industry, A&R, Music, Microsoft Excel, Microsoft Word, HTML, Talent Management, Entertainment, Pro Tools, Concerts, Music Publishing, Musicians, Talent Booking, Music Licensing, Jazz, Record Labels, Music Production, Composition, Music Theory, Guitarist, Recording, Guitar, Festivals, Logic Pro

Education
Berklee College of Music   2009 — 2012
Bachelor of Music, Music Business and Management

Indiana University Bloomington   2005 — 2009
Bachelor of Arts (B.A.), Political Science

Indiana University Bloomington   2005 — 2009
Bachelor of Arts (B.A.), Spanish

Experience
Honda of Princeton  April 2015 - Present
DCH Auto Group   June 2012 - April 2015
DCH Auto Group   April 2009 - May 2012
Koons Honda of Manassas  December 1999 - March 2009

Skills
Automobile, Time Management, Vehicles, Warranty, Fundraising, Automotive Aftermarket, Dealer Management, Automotive Repair, Parts, Reynolds, ASE Certified, Automotive Parts, Dealers, Brake, Suspension, Automotive, Customer Retention, Customer Satisfaction

Education
Northern Virginia Community College   2002 — 2005
Automotive Engineering Technology/Technician

Brentsville District High School   1998 — 2002

Experience
Comcast Spotlight  May 2014 - Present
DCH Auto Group   November 2006 - 2013

Skills
Sales Process, Customer Retention, Account Management, Sales, Customer Satisfaction, B2B, New Business Development, Profit, Cold Calling, Sales Management, Automotive, Automobile, Negotiation, Business Planning, Vehicles, advertising

Education
La Salle University   2002 — 2006
Communication, Mass Media

Christian Brothers Academy   1998 — 2002

Experience
IBM  October 2015 - Present
IBM  January 2009 - September 2015
Ometz Group   January 2007 - September 2008
DCH Auto Group   August 2004 - January 2007
Ometz Group   January 2003 - August 2004

Skills
Management, Account Management, Sales, CRM, Solution Selling, Team Leadership, Customer Satisfaction, Customer Service, Business Analysis, Strategy, Process Improvement, Business Process, Portuguese, Direct Sales, Business Development, Cross-functional Team..., Sales Process, Finance, Sales Operations, Team Management, Training, Outsourcing, Sales Management, Leadership, Project Management, Program Management, Salesforce.com, Microsoft Office, Microsoft Excel, Recruiting, Lotus Notes, PowerPoint, Inventory Management, Teamwork, Social Media, Negotiation, Contract Negotiation, Business Planning, Strategic Planning, New Business Development, Selling, SAP, Business Strategy, Team Building, Forecasting, Problem Solving, Innovation Management, Innovation Development, Business Process...

Education
Kaplan University   2009 — 2012
Business Administration, Management

Brookdale Community College   1998 — 2000
Liberal Arts

William Paterson University   1996 — 1998
Communications, Public Relations

Matawan Regional   1992 — 1996

Experience
Dealer.com  April 2015 - Present
DCH Auto Group   August 2005 - March 2015
The Home Depot  June 2003 - August 2005

Skills
Automotive, Business Development, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Profit, Retail, Sales, Vehicles, Team Building, Management, Sales Process, New Business Development, Selling, Sales Management

Education
Point Loma Nazarene University   1999 — 2003
Bachelor's degree, Human Environmental Sciences

Experience
United Auto Credit Corporation  August 2015 - Present
Westlake Financial Services  October 2013 - August 2015
Cablevision  January 2013 - October 2013
1800Preowned   December 2012 - January 2013
Volvo & Mazda   May 2012 - December 2012
Subprime automotive solutions   May 2010 - July 2012
DCH Auto Group   May 2010 - May 2011
Martin Cadillac   April 2005 - May 2010

Skills
Automobile, Automotive, Vehicles, Profit, Customer Satisfaction, Customer Retention, Finance, Sales Management, Inventory Management, Retail, Customer Service, Budgets, New Business Development, Credit, Insurance, Automotive Aftermarket, Dealers, Sales, Dealer Management, Leadership, Sales Process, Marketing, Training, Advertising, Business Development, Selling, Management, B2B, Pricing, Business Planning, CRM, Warranty, Team Leadership, Marketing Strategy, Loans, Time Management, Sales Presentations, Banking, Account Management, Reynolds, Negotiation, Sales Operations

Education
Mercy College   2005 — 2005

Fordham Preparatory   2001 — 2005

Mercy College
Business Management/ Human Resources

FORDHAM PREPARATORYSCHOOL

Experience
Champion Strategies, Inc.   July 2011 - Present
Asbury Automotive Group  January 2006 - July 2011
DCH Auto Group   September 2002 - October 2005
Kyoceria-Mita   April 2001 - September 2001
Minolta Business Corporation   March 1998 - March 2001
Trenton Thunder  January 1994 - October 1997
Franklin County High School  September 1996 - June 1997
Red Bank Regional High School  January 1990 - June 1996
Ewing Township High School   September 1989 - June 1990
Junoir High School #3   January 1987 - June 1989

Skills
Coaching, Training, Team Building, Leadership Development, Staff Development, Sales Management, Strategic Planning, Social Media, Public Speaking, Mentoring, New Business Development, Program Management, Sales, Project Management, Recruiting, Business Development, Talent Management, Employee Relations, Strategy, Leadership, Management Consulting, Human Resources, Interviews, CRM, Vendor Management, Business Planning, Budgets, Time Management, Organizational..., Management, Team Management, Change Management, Customer Service, Negotiation, Operations Management, Employee Training, Customer Satisfaction, Selling, Entrepreneurship, Networking, Consulting, Process Improvement, Performance Management, Team Leadership, Sourcing, Customer Retention, Start-ups, Account Management, Marketing, Contract Negotiation

Education
New Jersey City University   1989 — 1991
MED, Educational Administration

Marquette University   1975 — 1977
MFA, Radio & Television Broadcasting

University of Wisconsin-Madison - School of Business   1971 — 1975
BA, Secondary Education Administration

Trenton Central High School   1968 — 1971
Diploma, College Prep

Experience
MagnaCare  2012 - Present
Moore's Tavern   June 2010 - Present
DCH Auto Group   May 2008 - October 2010
All American Ford -Subaru-isuzu  August 2009 - March 2010

Education
Rutgers, The State University of New Jersey-New Brunswick   2008 — 2011
B.S., Labor Relations

Experience
New Country Porsche   December 2010 - Present
BMW of Bridgeport  October 2009 - December 2010
The Premier Collection  June 2006 - October 2009
DCH Auto Group   August 1996 - June 2006

Skills
Managerial Finance, Automotive Sales

Education
Mitchell College   1987 — 1988

Experience
Munich Reinsurance America, Inc.   August 2015 - Present
Human Resources Consulting Positions   May 2013 - June 2015
HDlogix   January 2013 - April 2013
HDlogix Inc.   May 2011 - December 2012
ITDistributors  December 2007 - April 2011
Innovativ Systems Design   February 2005 - May 2007
DCH Auto Group   September 2001 - January 2005
Budd Van Lines  June 2001 - August 2001
Edison Properties  April 2001 - June 2001

Skills
Employee Benefits, Benefits Administration, Employee Relations, HRIS, Payroll, Deferred Compensation, Human Resources, ADP Payroll, FMLA, New Hire Orientations, COBRA, Labor Relations, Employee Training, EEOC, Job Analysis, Leave of Absence, 401k, Customer Service, Microsoft Office, Microsoft Excel, Administrative..., PowerPoint, Administration, Benefits Negotiation, Onboarding, Administrative..., Employment Law, Management

Education
Middlesex County College   2002 — 2002
Professional Human Resource Certificate, Human Resources Management/Personnel Administration, General

Brookdale Community College   1997 — 2000
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Google  June 2015 - August 2015
DCH Auto Group   August 2012 - July 2014
Centerview Partners  July 2009 - June 2012

Education
University of Pennsylvania - The Wharton School   2014 — 2016
Master of Business Administration (M.B.A.)

Pomona College   2005 — 2009
B.A., Economics

Milton Academy   2002 — 2005
Diploma (cum laude)

Experience
Credit Suisse  2013 - Present
Yardi  2012 - 2013
ZF Friedrichshafen AG  May 2011 - August 2011
DCH Auto Group   June 2010 - August 2010
Linde Gas  April 2010 - June 2010

Skills
International Relations, Spanish, Leadership, Intercultural..., German, English, Mandarin, Translation, Social Media, Microsoft Office, PowerPoint, SAP, Social Media Marketing, Microsoft Excel, Facebook, Market Research, Research, Sales

Education
Pepperdine University   2008 — 2012
Bachelor of Science, International Business

Fudan University   2009 — 2010
Chinese Studies

Cornell University   2009 — 2009
Mandarin

Mester International School   2007 — 2007

Oxford Royale Academy   2006 — 2006
European Cultural Leadership, Leadership, International Relations

Experience
DCH Auto Group   July 2010 - Present
County Financial Services   November 2008 - June 2010
AutoNation  February 2002 - November 2008

Skills
Automotive, Excel, ADP

Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA

Western Michigan University
BBA, Accounting

Experience
DCH Auto Group   March 2014 - Present
Airport Marina Honda & Airport Marina Ford   May 2013 - March 2014
Westlake Financial Services  May 2011 - December 2011
ABC Bartending School   March 2010 - June 2011
U.S. Department of Commerce   February 2009 - February 2010
Surfside Productions   September 2006 - June 2008
Smith & Hawken  March 2007 - May 2008
Returned to College to Complete my Degrees without Working   September 2005 - March 2007
Le Meridien Hotels & Resorts  January 2004 - November 2004
LA Food Show   February 2003 - October 2003

Skills
Team Management, Sales Management, Photography, Photoshop, Microsoft Office, Apple Macintosh, PC, Directing, Production, Training & Development, Budget, Customer Service, Teaching, Budgets, Process Improvement, Competitive Analysis, Time Management, Strategic Planning, Customer Satisfaction, Marketing, Sales, Training, Management

Education
California State University-Long Beach   2006 — 2008
Bachelor of Arts, Film & Electronic Arts-Film & Electronic Media, 3.75

El Camino College   2005 — 2006
Associate in Arts, General Studies, 3.6

Greece Olympia High School   1984 — 1988
High School Diploma, General Studies

Experience
DCH Auto Group   March 2013 - Present

Education
Mt. San Jacinto Community College District   2014 — 2017
Communication and Media Studies

Marinello Schools of Beauty-Victorville   2011 — 2012
Cosmetologist license, Cosmetology/Cosmetologist, General

Experience
Dealertrack Technologies  March 2015 - Present
DCH Auto Group   July 2010 - November 2014

Skills
Automobile, Automotive Aftermarket, Customer Retention, Sales Management, Dealer Management, Automotive Repair, Sales Process, Dealers, Retail, Sales Operations, Automotive, Account Management, B2B, Inventory Management, Negotiation

Education
California State University-Northridge
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Colandrea Buick GMC   April 2014 - Present
The Premier Collection  January 2014 - Present
The Premier Collection  April 2013 - Present
Morehead Honda  June 2011 - April 2013
New Horizons Resources inc.  January 2011 - May 2011
Hudson Valley Volkswagen   September 2008 - February 2011
DCH Auto Group   2007 - 2008

Skills
Automobile, Automotive, Business Development, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Leadership, New Business Development, Sales, Sales Process, Social Media, Social Media Marketing, Team Building, Training, Vehicles, Inventory Management, Purchasing

Education
Marist College   2009 — 2011
BA, Psychology

Dutchess Community College   2005 — 2008
Liberal Arts & Humanities, Liberal arts and Humanities

Experience
DCH Auto Group   June 2015 - Present
Superior Office Systems, Inc.   December 2002 - October 2014

Skills
Windows, Troubleshooting, Active Directory, IP Networking, Canon, Sharp, Systems Engineering, Desktop Support, Managed Print Services, Photocopier, Document Imaging, Printers, Technical Support, Document Management, IP, Document Capture, Laser Printers

Education
DeVry University   2000 — 2002
Electronics and Computer Engineering

St. Johns University   1984 — 1987

Experience
Direct Energy Solar  February 2015 - Present
Astrum Solar  June 2014 - February 2015
DCH Auto Group   February 2012 - May 2014
Mad Science of New Jersey   February 2012 - June 2012
Kitchen & Bath Design Gallery/ Advanced Construction   April 2010 - March 2011
New Jersey Institute of Technology  May 2008 - September 2008

Skills
SketchUp, Microsoft Office, AutoCAD Architecture, Photography, AutoCAD, Photoshop, Illustrator, Architectural Design, Revit, Rendering, Physical Modeling, Graphic Design, InDesign, Architectural Drawings, Design Research, Rhinoceros, Interior Design, Model Making, Physics, 3D Studio Max, Solar System Design

Education
New Jersey Institute of Technology
Architecture

Sayreville War Memorial High School

Experience
Memorial Sloan-Kettering Cancer Center  August 2013 - Present
University Radiology  January 2012 - Present
middlesex surgery center   September 2009 - August 2013
American Imaging   October 2012 - July 2013
Center For Advanced Pain Management And Rehabilitation   August 2011 - September 2011
DCH Auto Group   January 2007 - August 2007
ShopRite Supermarkets  September 2003 - August 2006
New Jersey Turnpike Authority  June 2003 - August 2003

Skills
MRI, Healthcare, Microsoft Excel, Radiology, Customer Service, Digital Imaging, Computed Tomography, Fluoroscopy, PowerPoint, Troubleshooting, C-arm, Training

Education
Brookdale Community College   2003 — 2009
Associate of Science (AS), radiology

Brookdale Community College   2003 — 2009
Associate of Arts and Sciences (A.A.S.), Social Studies Teacher Education

RARITAIN HIGHSCHOOL

Experience
Paychex  March 2015 - Present
Open Road BMW  November 2011 - March 2015
DCH Auto Group   October 2006 - November 2011
Reynoso's trucking LLC   July 2004 - September 2007
Horizon Enterprises   March 2001 - September 2004

Skills
Automobile, Automotive, Inventory Management, Customer Service, Customer Relations, ADP, Negotiation, Retail, Team Building, Excel, Microsoft Office, Online Marketing, Word, Sales Management, Social Media, Account Management, New Business Development, Selling, Cold Calling, Customer Satisfaction, B2B, Sales, Training, Vehicles, Sales Process, Sales Operations, Dealers, Management, Customer Retention, Purchasing, Marketing, Pricing, Reynolds, Forecasting, Profit, Time Management, Leadership, Business Planning, Dealer Management, Automotive Repair, Marketing Strategy, Process Improvement, CRM, Team Leadership, Direct Sales

Education
Middlesex County College   2009 — 2009
business administration

Universidad del Sagrado Corazón   1994 — 1996
Computer science

Experience
Prestige Mercedes Benz  January 2015 - Present
DCH Auto Group   March 2014 - February 2015
Firestone  December 2011 - February 2014
GameStop  October 2010 - November 2011
Firestone  February 2008 - April 2010

Skills
Customer Service, Microsoft Office, Loss Prevention, Store Management, Visual Merchandising, Social Media, Merchandising, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Inventory Management, Store Operations, Retail Sales, Mac OS X

Education
Bergen Community College   2004 — 2007
Music Management

Mahwah High School   1997 — 2001

Experience
Ross Stores, Inc.   October 2014 - Present
DCH Auto Group   October 2010 - October 2014
Jeffery Realty, Inc.   January 2012 - April 2012

Skills
CRM, Customer Satisfaction, Customer Retention, Sales, Customer Service, Microsoft Office, E-commerce, Team Building, Management, Process Improvement, Sales Process, Sales Management, Budgets, Leadership, Marketing, New Business Development, Profit, Training, Account Management, Negotiation, Operations Management, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Twitter, Facebook

Education
Rutgers, The State University of New Jersey-New Brunswick   2006 — 2010
Bachelors of Art, Psychology

Experience
Rusnak Auto Group  February 2013 - Present
Rusnak Auto Group  February 2007 - February 2013
Steve Thomas BMW  August 2006 - February 2007
DCH Auto Group   August 2005 - July 2006
Rusnak Auto Group  December 2001 - August 2004

Skills
BMW Certified Pre Owned..., Luxury Automotive, Certified Pre Owned..., Executive Level..., Automotive, Automotive Sales, Inventory Management, Business Development, Process Management, Compliance, Customer Service, Pre-owned, Vendor Relationships, Sales Operations, Automotive Wholesale..., Online Marketing, Aftersales, Pricing, Marketing, ADP Vehicle, ADP CRM, ADP Desking, Reynolds, Automotive Repair, Retail Automotive, Sales Management, Vehicle Leasing, Vehicle Maintenance, Inventory Control, Social Networking, Value Based Selling, Writing, Dealers

Education
Ventura College   2004 — 2005
Business, Management, Marketing, and Related Support Services

Moorpark College   2002 — 2003
Business Administration and Management, General

Thousand Oaks High School   1998 — 2002

Experience
Robert S. Schugmann   October 2012 - Present
Arkel Motors, Inc   April 2011 - October 2012
DCH Auto Group   2005 - 2010
Jack Daniels Motors  January 1999 - April 2005

Skills
Forecasting, Consolidation, Internal Audit, Business Development, Business Planning, Pricing, Budgets, Start-ups, Strategic Planning, Portfolio Management, Investments, Contract Negotiation, Strategy, Asset Management, Risk Management, Leadership, Analysis, Accounting, Finance, Internal Controls, Executive Management, Negotiation, Process Improvement, Profit, Financial Analysis, Purchasing, Management, Operations Management, Vehicles, Inventory Management, Customer Satisfaction, Dealers, Automobile, Customer Retention, Parts, Automotive, Cost Accounting, Accounts Payable, Financial Reporting, Automotive Aftermarket, P&L, Sales Operations, Warranty, Team Building, Sales Process, Dealer Management, ADP Payroll, Fleet Management, Sales Management, Reynolds

Education
Fordham University   1977 — 1980
Master of Business Administration (MBA), Accounting and Finance

SUNY Oneonta   1971 — 1975
Bachelor of Science (BS), Business/Managerial Economics

Experience
CoWorx Staffing Services  August 2009 - Present
DCH Auto Group   December 2007 - August 2009
TeamStaff  September 2004 - December 2007
Hobart West Group  June 2000 - September 2004

Skills
Payroll, ADP Payroll, Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Applicant Tracking..., Benefits Administration, Employee Benefits, Employee Relations, Financial Reporting, General Ledger, Human Resources, Invoicing, Journal Entries, Microsoft Excel, Microsoft Word, PeopleSoft, Staffing Services, Temporary Staffing

Education
New Jersey City University   1995 — 2000
Bachelor, Accounting

Experience
Hyundai  July 2013 - Present
SCE Federal Credit Union  February 2012 - September 2012
Rusnak Auto Group  August 2010 - January 2012
DCH Auto Group   May 2010 - August 2010
Clippinger Auto Group   March 2008 - February 2009
Pasadena Ford   August 2004 - March 2008
Union Dodge   October 2002 - August 2004

Skills
Profit, Microsoft Excel, Customer Service, Vehicles, Automobile, Microsoft Office, Sales Management, Retail, Customer Retention, Sales

Education
College of Automotive Management   2000 — 2000
Diploma, Finance & Insurance Management

Fullerton College   1995 — 1999
Diploma, Liberal Arts

Experience
DCH Auto Group   February 2012 - Present
DCH Academy Honda  June 2009 - January 2012
Synapse Web Tech   December 2008 - May 2009
ImClone Systems, a wholly-owned subsidiary of Eli Lilly and Company  2005 - 2008
New York Stock Exchange  August 2007 - December 2007

Skills
Automobile, Sales, Negotiation, Management, Marketing Strategy, Marketing, Coaching

Education
College of Mount Saint Vincent   2005 — 2009
BA, Business, Econ, Math, Computer(IT)

College of Mount Saint Vincent   2005 — 2009
BA, Business Administration, Economics

Experience
EPCOS, Inc.   June 2015 - Present
DCH Auto Group   August 2013 - October 2014
Toyota Logistics Services, Inc   October 2007 - July 2013
Hertz  July 2005 - October 2007
Dowling College/Monmouth University/Corporate College Services   January 2004 - December 2006
Holiday City Homeowners Corp   March 2005 - July 2005
FedEx Express  July 1996 - September 2003
FedEx Express  March 1988 - July 1996
FedEx Express  September 1984 - March 1988

Skills
Human Resources, Recruiting, Training, FMLA, Deferred Compensation, Employment Law, Management, Payroll, Operations Management, Workers Compensation, Employee Relations, Policy, Leadership, Benefits Administration, HRIS, Onboarding, Workforce Planning, HR Policies, Vendor Management, New Hire Orientations, Employee Engagement, Job Descriptions, ADA compliance, College Recruiting, Progressive Discipline, Leadership, Benefits..., Team Building, Interviews, Customer Service

Education
Dowling College   2000 — 2004
Master, Business Administration

Fordham University   1971 — 1975
Bachelor of Arts, History

Bishop Loughlin Memorial High School   1968 — 1971
Academic

Our Lady of Mt. Carmel   1961 — 1968

Experience
GCWen Management   February 2013 - Present
DCH Auto Group   January 1995 - January 2011
DCH Academy Honda  November 2003 - November 2006
DCH Kay Honda  January 1995 - November 2003
Sansone Cadillac   January 1992 - December 1995
J&S Ford   January 1985 - December 1992
Bugni, Labanca & Paduano CPA Firm   June 1983 - June 1985

Skills
ADP Payroll, Profit, Accounting, Process Improvement, Process Implementation, Exceptionally well..., Expense Management, General Ledger, Auditing, Journal Entries, Accruals, Financial Audits, Financial Statements, Consolidation, Bank Reconciliation, Payroll, Team Building, Expenses, Automotive, Accounts Payable, Account Reconciliation, Forecasting, Automobile, Microsoft Excel, Income Statement

Education
Monmouth University   1979 — 1983
B.S., Accounting and Finance

Experience
DCH Auto Group   August 2014 - Present
San Francisco Toyota  January 2013 - February 2014

Skills
Sales, Automotive, Customer Satisfaction, Sales Process, Vehicles, Dealers, Automobile, Retail, Pricing, Customer Service

Education
City College of San Francisco

Experience
L'Oréal   June 2015 - Present
DCH Auto Group   July 2014 - September 2014
Construction Specialties, Inc  November 2013 - January 2014

Skills
Solidworks, Matlab, Microsoft Word, PowerPoint, Microsoft Excel, creo parametric, PLC Allen Bradley, ANSYS, Microsoft Office, Research, Finite Element Analysis, SolidWorks, AutoCAD, Engineering, PTC Creo, Mechanical Engineering, CAD

Education
New Jersey Institute of Technology   2009 — 2014
Bachelor of Science (BS), Mechanical Engineering, B+

Experience
DCH Auto Group   June 2010 - Present
JIT Consulting   January 2010 - March 2010
Specialty Merchandise Corporation  June 2006 - September 2008
Techzone   April 2006 - June 2006
City of Oxnard - Water Division   April 2002 - August 2005
State Farm Insurance  October 1992 - April 2002
United States Marine Corps  June 1987 - June 1991

Skills
Windows, Networking, Active Directory, Windows Server, DNS

Education
Moorpark College
Information Systems

Simi Valley High School
Diploma, General Studies

Experience
Lopez Negrete Communications  August 2013 - September 2014
DCH Auto Group   2012 - 2013
Payano   2011 - 2013
Bravo / Y&R Brands   2008 - 2011
Casanova Pendrill / McCann Worldgroup   2003 - 2008
EURO RSCG MVBMS   1997 - 2003
Rivera Group Ltd.   1996 - 1997
Margeottes\Fertitta + Partners, Inc   1995 - 1996

Skills
Strategy Development, P&L Management, Revenue Projections, Brand Development, Digital Marketing, Marketing Research, Public Speaking, Staff Management, Event Marketing, Broadcast Advertising, Direct Marketing, Advertising, Interactive Marketing, Action Oriented, Creative Concept..., Client Services, Contract Negotiation, Hispanic Marketing, Strategy, Event Planning, Marketing, Social Marketing, Strategic Brand..., Multicultural Marketing, English & Spanish..., International Marketing, Integrated Marketing, Marketing Strategy, Social Media Marketing, Account Management, Online Marketing, Creative Strategy, Creative Direction, Digital Strategy, Entrepreneurship, Marketing Communications, Relationship Marketing, Mobile Marketing, Brand Architecture, Media Planning, New Media, Leadership, Customer Insight, Segmentation, Media Buying, Online Advertising, Digital Media, Brand Awareness, Interactive Advertising, Outdoor Advertising

Education
Seton Hall University
BA

Penn State University

Experience
The Ford Store Morgan Hill   January 2010 - July 2014
Kearny Mesa Toyota   August 2007 - January 2010
DCH Auto Group   August 2006 - August 2007
Mossy Nissan  August 2002 - August 2006
Mossy Ford  December 1995 - August 2002

Skills
Sales, Customer Service, Sales Management, New Business Development, Negotiation, Management, Account Management, Strategic Planning, Marketing Strategy, Team Building, Automobile, Customer Retention, Customer Satisfaction, Sales Process, Vehicles

Education
Northwood University   1989 — 1993

Northwood University   1989 — 1993
Bachelors of Business Administration, Automotive Marketing

Experience
LAND ROVER MILFORD   November 2013 - Present
Mt Kisco Volvo and Land Rover Mt Kisco   October 2009 - October 2013
DCH Auto Group   November 2007 - September 2009
BMW Financial Services  May 2005 - June 2007
BMW Financial Services  November 2003 - May 2005
BMW Financial Services  December 2000 - November 2003

Skills
Automobile, Account Management, Sales, Negotiation, Retail, Finance, Vehicles, Team Building, Customer Service, Automotive Aftermarket, Process Improvement, Business Planning

Education
The Ohio State University   1998 — 2000
B.A, English

Tippecanoe HS   1993 — 1997

Experience
Westlake Financial Services  July 2013 - Present
DCH Auto Group   January 2007 - June 2013
Liccardi Ford Inc   September 2001 - January 2007

Skills
Customer Service, Marketing, Process Improvement, Automotive, Marketing Communications, Training, Marketing Strategy, Budgets, Team Building, Sales, Negotiation, Program Management, Strategic Planning, Management, Leadership, Social Media, Sales Management, Microsoft Office

Education
Mercer University   1991 — 1994

Experience
DCH Auto Group   March 2005 - Present

Skills
Training, Team Building, Customer Service, Negotiation, Management, Recruiting, Employee Relations, Process Improvement, Payroll, HR Consulting, HR Policies, Employee Training, Personnel Management, Sales Process, Coaching, Organizational..., Customer Satisfaction, Inventory Management, Customer Retention

Education
The New School
Benefits Administration - Human Resources

Experience
DCH Honda of Nanuet   December 2014 - Present
DCH Auto Group   February 2005 - Present
DCH Montclair Acura   November 2012 - October 2014
DCH Toyota City   February 2011 - November 2012
DCH Toyota City   February 2011 - June 2012
DCH Paramus Honda  February 2005 - November 2010
Brandow Chrysler Jeep Dodge   March 2003 - December 2004
Springfield Auto Outlet   December 1996 - March 2003

Skills
Automobile, Sales, Vehicles, Automotive, Customer Satisfaction, Management, Reynolds, Direct Marketing, Inventory Management, Sales Management, Retail, Selling, Account Management, Aftersales, Automotive Aftermarket, Automotive Parts, Automotive Repair, Automotive Sales..., B2B, Budgets, CRM, Coaching, Cold Calling, Competitive Analysis, Continuous Improvement, Customer Retention, Customer Service, Deal Closure, Dealer Management, Dealers, Finance, Forecasting, Gross Profit, Human Resources, Logistics, Marketing, Marketing Strategy, Negotiation, New Business Development, Operations Management, Parts, Pricing, Product Development, Profit, Purchasing, Sales Operations, Sales Process, Team Building, Training, Warranty

Education
Delaware County Community College   1997 — 1997

University Of Pittsburgh Of Bradford   1996 — 1997

Academy Park High School   1992 — 1996
Diploma

Experience
Bob Rohrman Auto Group  September 2015 - Present
Open Road Auto Group  December 2014 - September 2015
HONDA of FREEHOLD  September 2014 - December 2014
DCH Brunswick Toyota  April 2014 - December 2014
DCH Auto Group   January 2012 - March 2014
Lithia Auto Stores  2014 - 2014
Princeton Auto Group   March 2009 - September 2010
Fred Beans   March 2007 - October 2009
Porsche Cars North America  2005 - 2007
Porsche Cars North America  2005 - 2007

Skills
Sales Process, Dealer Management, Parts, Reynolds, Automotive Aftermarket, Sales Operations, Customer Retention, B2B, Customer Satisfaction, Sales Management, Profit, New Business Development, Account Management, Dealers, Warranty, Negotiation, Vehicles, Team Building, Automotive, Sales, Inventory Management, Automobile, Retail, Automotive Repair, Automotive Sales..., Management, Purchasing, Customer Service, Marketing Strategy

Education
Delaware Valley College   2001 — 2005

Jackson Memorial High School   1997 — 2001

Experience
Mercedes Benz Of Morristown  August 2015 - Present
Mercedes-Benz of Caldwell  October 2014 - August 2015
Globe Motor Car Company   July 2009 - November 2014
Penske Automotive Group  May 2004 - July 2008
Lexus Of Bridgewater  May 2004 - July 2004
DCH Auto Group   July 2002 - April 2004
National Account Sales   September 1976 - June 2002

Skills
Corporate Development, Client Retention, Event Marketing, Marketing, Product Development, Customer Satisfaction, Sales, Sales Management, Retail, New Business Development, Team Building, Inventory Management, Marketing Strategy, Forecasting, Automobile, Customer Retention, Automotive, Event Planning, Sales Process, Management, Training, Vehicles, Purchasing, Selling, Sales Operations, Negotiation, Business Strategy, Profit, Automotive Aftermarket, B2B, Dealers, Dealer Management, Parts, Warranty, Pricing, Operations Management, Business Planning, Reynolds, Direct Sales, CRM, Product Marketing, Business Development, Finance, Leadership, Contract Negotiation, Strategic Planning, Process Improvement, Brand Development, Budgets, Salesforce.com

Education
Montclair State University   1971 — 1975
BFA, Art, Music, Theater

James Caldwell High School   1967 — 1971
general studies, Fine and Studio Arts Management

Experience
DCH Auto Group   2010 - March 2015

Skills
Automobile, Automotive, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Customer Service, Dealers, Negotiation, New Business Development, Profit, Sales Management, Sales Process, Vehicles, Team Building, Inventory Management, Sales Operations, Marketing Strategy, Dealer Management, Management, Marketing

Education
Moscow State Linguistic University   1996 — 1996
Russian Language and Literature

George Mason University   1994 — 1996
Bachelor’s Degree, Political Science and Government, Graduated with Honors

Stetson University   1992 — 1994
Sociology

Experience
DCH Auto Group   December 2007 - Present
Raritan Bay Medical Center  January 2012 - Present
DCH Auto Group   January 1998 - November 2007

Skills
Benefits Administration, Performance Management, Talent Management, Human Resources, HRIS, Employee Benefits, Team Building, Recruiting, Employee Relations, Internet Recruiting, Onboarding, Employment Law, Hiring, ADP Payroll, Career Development, Employee Engagement, New Hire Orientations, Talent Acquisition, Strategic HR, FMLA, Workforce Planning, Organizational..., Organizational..., Technical Recruiting, HR Consulting, Job Descriptions, Training, Culture Change, Process Improvement, Interviews, Succession Planning, Coaching, Executive Coaching, Leadership Development, Management, College Recruiting, Payroll, Personnel Management, Customer Retention, Leadership, Organizational Design, Performance Appraisal, Strategy, Deferred Compensation, HR Policies, Sourcing, Applicant Tracking..., Labor Relations, Employee Training

Education
Teachers College of Columbia University   1997 — 2004
Master of Education (Ed.M), Organizational Leadership / Adult Education

Montclair State University   1992 — 1994
Master of Arts (MA), Administration and Supervision / Adult Education

Montclair State University
Bachelor's degree, Psychology

Experience
Self Employed  August 2012 - Present
DCH Auto Group   September 2011 - October 2011
Office Depot  March 2010 - September 2011
US Army  September 2007 - November 2009

Skills
Microsoft Office, Customer Service, Leadership, Public Speaking, Research, Team Leadership, Troubleshooting, Microsoft Excel, Program Management, Supervisory Skills, Adobe Creative Suite, Photoshop, Digital Photography, Computer Repair, Canon DSLR, DSLR, Illustrator, InDesign, Premiere, Microsoft Word, PDF Creator

Education
Madison Media Institute   2014 — 2016
Video Motion Graphics, Video Motion Graphics

College of the Sequoias   2012 — 2013
Graphic Design

Columbia Southern University   2011 — 2012
Information Technology

California Baptist University   2010 — 2010
Sociology

Park University   2008 — 2008
Computer Science

University of Wisconsin-Platteville   2004 — 2006
Computer science

Experience
Paychex  January 2013 - Present
DCH Auto Group   2010 - 2012
Morgan Stanley Smith Barney  May 2007 - March 2010

Education
Boston University   2005 — 2009

Experience
Dch honda of Nanuet   July 2015 - Present
Honda of Nanuet   July 2015 - Present
Dch Honda Of Nanuet   November 2014 - July 2015
Dch Freehold Nissan  July 2014 - October 2014
DCH Auto Group   March 2014 - July 2014
PASCACK AUTO EXCHANGE   May 2011 - March 2014
HSBC  March 2010 - May 2011
A MOTORS   March 1998 - September 2003

Skills
Commercial Banking, Commercial Lending, Loans, Credit, Retail Banking, Lines Of Credit, Banking, Financial Analysis, Cash Management, Cold Calling, Microsoft Office, Automotive, Credit Analysis, Finance, Insurance, Financial Services, Sales, Customer Service, Negotiation, Sales Management

Education
University Page for NYU Robert F. Wagner Graduate School of Public Service   2013 — 2014
CERTIFICATE IN FINANCIAL ANALYSIS, Finance, General

St. Thomas Aquinas College   2007 — 2010
BS Finance, Finance

Experience
Mini of Universal City   April 2014 - Present
Land Rover / Jaguar Newport Beach   February 2013 - April 2014
Shelly BMW  January 2012 - February 2013
DRIFTSPEED / MISC ADVERTISING AND COMPUTER WORK   April 2007 - January 2012
Weir Canyon / Selman Group   May 2006 - April 2007
Crevier BMW  June 2004 - May 2006
DCH Auto Group   March 2002 - December 2003
AutoNation  April 2000 - March 2002

Skills
Online Advertising, SEM, Lead Generation, Salesforce.com, Account Management, Selling, Marketing, B2B, Direct Sales, Team Leadership, Product Development, E-commerce, Event Management, Google Adwords, Advertising Sales, Business Development, CRM, Advertising, Sales, Training, Cold Calling, Social Media Marketing, Coaching, New Business Development, PPC, Sales Process, Leadership, Marketing Communications, Customer Retention, Product Management, Marketing Strategy, SEO, Sales Management, Negotiation, Social Media, Online Marketing, Team Building, Management, Customer Service, Social Networking, Public Relations, Product Marketing, Market Planning, Customer Satisfaction, Strategic Planning

Education
Arizona State University   2011 — 2013
Bachelor of Applied Science (BASc), Technological Entrepreneurship and Management

Experience
Mercedes-benz of the South Bay   April 2015 - Present
W.I. simonson mercedes benz   January 2013 - Present
DCH Auto Group   May 2011 - December 2012
marina del rey toyota   May 2004 - May 2011

Skills
Automotive, Sales Management, Customer Service, Negotiation, Microsoft Office, New Business Development, Strategic Planning, Product Development, Sales, Marketing Strategy

Education
Santa Monica College   1995 — 1997
General Studies

El Segundo High School   1986 — 1989
General Studies

Experience
Memorial Sloan Kettering Cancer Center  September 2014 - Present
Sylvia Auguste, MPA   July 2014 - Present
Southern Regional Model United Nations, Inc.   July 2014 - November 2014
The Verden Group   July 2013 - August 2014
The Verden Group   October 2012 - July 2013
DCH Auto Group   March 2012 - June 2013
Lawrence Hospital Center  March 2013 - May 2013
Web III Interdisciplinary Informatics Institute   February 2012 - February 2013
Delta Sigma Pi  September 2011 - August 2012
BroadRock Renewables, LLC  November 2011 - March 2012

Skills
Expense Reports, Training & Development, Manuals, Policy Analysis, Employee Relations, Translation, Healthcare, Public Speaking, Public Policy, Public Health, Employment Law, Employee/Labor Relations, Auditing, I-9 Compliance, Payroll, Pay Plans, Performance Appraisal, Perfomance Management, Performance Improvement, Haitian-Creole, Spanish, Critical Analysis, Critical Thinking, Research, Regulatory Affairs, Training Seminars, Presenter, International Relations, Delegate, Background Checks, Travel, Human Rights Law, Human Resources, Human Services, Management, Social Media, Social Networking, Feasibility Studies, Data Entry, International..., Intergovernmental..., Education, Career Exploration, Exploration, Government Relations, Healthcare Management, Health, Sustainable Development, Innovator, Focus Groups

Education
Pace University   2011 — 2013
Master's Degree, Public Administration, Healthcare Administration

Pace University-Pleasantville/Briarcliff Campus   2007 — 2011
Bachelor's of Arts, Human Services with a minor in Management

Experience
DCH Auto Group   February 2009 - Present
DCH Toyota Simi Valley   February 2009 - Present
WESTOAKS CHRYSLER DODGE   April 1996 - February 2009
Nesen Motor Car Comapny   1982 - 1996

Skills
Microsoft Office, Excel, Microsoft Excel, Inventory Management, Payroll, Accounts Receivable, Account Reconciliation, Accounts Payable, Forecasting, Auditing, Invoicing, General Ledger, Process Improvement

Education
Moorpark College   1971 — 1980

THOUSAND OAKS HIGH   1971 — 1975
NONE, ACCOUNTING

Experience
DCH Auto Group   January 2015 - Present
Spartech Solutions LLC   April 2014 - August 2014
SHI International Corp  July 2007 - July 2013
Walgreens  October 2004 - November 2006

Skills
Microsoft CRM, Adobe Acrobat, Microsoft Office, Microsoft Dynamics, SnagIt, DOS, Channel Partners, Sales, Management, Customer Service, New Business Development, SaaS, Salesforce.com, Solution Selling, Sales Process, Account Management, Cloud Computing, Cold Calling, CRM, Direct Sales

Education
Rider University   1999 — 2003
BA, Marketing

Raritan High School   1995 — 1999
Diploma, Business Administration and Management, General

Experience
DCH Auto Group   July 2006 - Present
King BMW   2004 - 2006

Skills
Automotive, Vehicles, Parts, Automobile, Automotive Aftermarket, Customer Satisfaction, Profit, Warranty, Inventory Management, Automotive Repair, Dealer Management, Continuous Improvement, Customer Retention, Purchasing, Automotive Parts, Team Building, Process Improvement, Operations Management, Customer Service

Education
Seton Hall University School of Law   2004 — 2008
Doctor of Law (J.D.), Law

Penn State University   1999 — 2003
Bachelor of Arts (B.A.), Journalism

Experience
DCH Auto Group   May 2005 - Present
Seacoast pain institute   October 2000 - August 2004
Madison Garden Apartments   October 1996 - June 1999

Skills
ADP Payroll, General Ledger, Accounts Payable, Accruals, Account Reconciliation, Journal Entries, Accounting, Payroll, Financial Reporting, Auditing, Microsoft Excel, Automotive, Inventory Management, QuickBooks, Accounts Receivable, Financial Accounting, Bank Reconciliation, Sage

Education
Kean University   1978 — 1980
Bachelor of Science (BS), Accounting and Business/Management

Middlesex Community College   1976 — 1978
Associates, Accounting

Experience
Steve Thomas Bmw  August 2014 - Present
DCH Auto Group   October 2013 - Present
Alexander Buick GMC Cadillac   October 2012 - August 2013
Fratelli investment group   May 2010 - October 2012
Rusnak Auto Group  November 2007 - April 2010
Steve Thomas BMW  November 1998 - November 2007

Skills
Automobile, Vehicles, Reynolds, Customer Satisfaction, Sales Management, Inventory Management, Sales, CRM, Customer Service, Automotive, Dealer Management, Sales Process, Profit, Purchasing, Automotive Aftermarket, Customer Retention, B2B, Warranty, Dealers, Parts, Sales Operations, Automotive Sales..., Gross Profit, Automotive Repair, Team Building, Negotiation, Selling, New Business Development, Retail, Forecasting, Pricing, Marketing Strategy, Account Management, Business Planning, Product Development, Training, Marketing, Operations Management, Dealer Network...

Education
CSU Chico

Experience
MERCEDES OF BRIDGEWATER   2015 - 2015
Open Road Honda  April 2013 - September 2014
Honda Of Freehold  February 2012 - April 2013
DCH Auto Group   March 1998 - June 2011
Autoland  1996 - 1998

Skills
Automotive, Sales Management, Customer Service, Customer Retention, Team Building, Business Process..., Employee Retention, Sales Process, Inventory Management, Profit, Negotiation, Business Planning, Honda, Toyota, Warranty, Sales, Customer Satisfaction, New Business Development, Dealer Management

Education
Union County College

United States Air Force
Aero Space and Warning Systems

Experience
Ray catena Mercedes-benzs   March 2012 - Present
DCH Auto Group   January 2006 - December 2010
Lynnes auto group   March 1996 - September 2005

Skills
Sales Management, Sales, Account Management, Sales Process, Sales Operations, New Business Development, Negotiation, B2B, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Selling, Key Account Management, Marketing, Marketing Strategy, Automotive, Customer Retention, Inventory Management, Retail

Education
Drake College of Business-Elizabeth   1989 — 2001

staten island college   1985 — 1987

Experience
DCH Auto Group   March 2011 - March 2013
DCH Tustin Acura   2011 - 2013

Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Data Entry, Microsoft Word, Customer Satisfaction, PowerPoint, Administrative..., Teamwork, Automotive, Telephone Skills, Time Management, Inventory Management, Invoicing, Accounts Receivable

Education
Irvine Valley College   2012 — 2014
Currently enrolled, Psychology

Experience
Lord & Taylor  July 2007 - Present
Ermenegildo Zegna Boutique   September 2006 - July 2007
Movado Group, Inc  September 2005 - September 2006
DCH Auto Group   May 2004 - September 2004
Neiman Marcus  August 2002 - April 2004
Nordstrom  October 2000 - July 2002
FXCM  January 2000 - May 2000
CENTURY 21®  May 1998 - May 2000
MetLife  February 1999 - December 1999
I.C.M. Lab.   May 1998 - May 1999

Skills
Retail, Merchandising, Visual Merchandising, Retail Sales, Store Management, Sales, Marketing ads in..., Fashion, Marketing, Advertising, Store Operations, Wholesale, Apparel, Time Management, Profit, Inventory Control, Merchandise Planning, Cashiering, Driving Results, POS, Microsoft Word, Shrinkage, Pricing, Assortment, New Store Openings, Window Displays, Employee Training, Microsoft Office, Luxury Goods, Data Entry, Cash Register, Telephone Skills, P&L, Sales Management, PowerPoint, Teamwork, Jewelry, Inventory Management, Sportswear, Social Networking, Social Media, Recruiting, Loss Prevention, Corporations' debts:..., Merger, & Acquisitions..., Data Quantities' ..., Customer Service, Customer Satisfaction, Customer Experience, Architectural ...

Education
Stony Brook University   1984 — 1989
Bachelor's degree, Chemistry, biochemistry

Nutley High School, Nutley, NJ   1980 — 1984
General, General Studies

Experience
Lexus of Route 10  Sales and Leasing AssociateRay Catena Motor Car Corp
DCH Auto Group   January 2004 - December 2009
LYNES AUROGROUP   February 1994 - March 2004

Education
City University of New York-College of Staten Island   1985 — 1988
Associate’s Degree, Mathematics and Computer Science

DRAKE BUSINESS SCHOOL NEW YOUK   1984 — 1986
BUSINESS ADMINISTRATION CERTIFICATE