DCM Services
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DCM Services Employees
DCM Services November 2013 - Present
Elisabeth Studios 2006 - Present
DCM Services 2011 - November 2013
DCM Services July 2010 - 2011
Midwest Photo Service, Inc 2010 - 2010
Skills
Photography, Architectural..., Weddings, Photo Restoration, Portrait Photography, Portraits, Wedding Photography, Event Photography, Fine Art Photography, Lightroom, Digital Photography, Photos
Education
New York Institute of Photography 2000 — 2003
photography
Minneapolis College of Art and Design 1988 — 1992
BFA, photography, architectural design
USAA January 2014 - Present
Stealth Monitoring, Inc. September 2012 - January 2014
Cunningham Lindsey August 2012 - December 2013
United States Air Force November 2005 - May 2012
Pinkerton Government Services March 2010 - February 2012
DCM Services May 2008 - August 2009
Skills
Security Operations, Corporate Security, Executive Protection, Security Training, Firearms, Claims Management, Claims Resolution, Catastrophe, Xactimate, Team Restructuring, Training, Security Management, Security+, Personal Protection, Personal Security, Force Protection, Surveillance, Weapons, Patrol, Security, Mechanics, Customer Service
Education
University of Minnesota-Twin Cities 2009 — 2014
Bachelor of Arts (B.A.), Sociology, Senior
Wells Fargo March 2014 - Present
DCM Services November 2010 - July 2013
Normandale Community College January 2007 - May 2011
Viking Magazine March 2010 - October 2010
Dairy Queen April 2004 - March 2010
Skills
Skip Tracing, Collections, Management, Customer Service, Leadership, Call Centers, Microsoft Excel, Customer Satisfaction, Event Planning, Credit, Problem Solving, Sales, Microsoft Office, Microsoft Word, Team Building
Education
Normandale Community College 2006 — 2009
Philosophy
KellyMitchell Group, Inc September 2015 - Present
Self Employed Consultant April 2009 - Present
Osiris Organization May 2014 - September 2015
Westside Sober Living/One Twelve May 2014 - August 2015
Minneapolis Community and Technical College January 2011 - January 2014
DCM Services 2006 - 2008
ISG 2005 - 2007
ISG 2003 - 2005
Data Management Inc 2002 - 2003
Enron Energy Services 2000 - 2002
Skills
Microsoft Office, Computer Maintenance, Windows, Customer Service, Computer Hardware, Operating Systems, Word, Windows 7, Aspect ACD, Telecommunications, Public Speaking, Microsoft Word, Team Leadership, Windows Server, Troubleshooting, Community Outreach, Management, Conflict Resolution, Access, Data Entry, Customer Satisfaction, Time Management, Teamwork, Leadership, Outlook, Training, Networking, Data Analysis, PowerPoint, Microsoft Excel, Program Management, HTML, Sales, Team Building, Research, Active Directory, Coaching, Teaching, Photoshop, Process Improvement, Marketing, Budgets, Strategic Planning, Fundraising, Social Media, Adobe Creative Suite, English, Healthcare, Program Development, Java
Education
Minneapolis Community and Technical College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Support & Network Administration - Computer Forensics, 3.80 GPA
Structural Wood Corporation February 2014 - Present
Minnesota State High School League / Lacrosse & Football April 2006 - Present
DCM Services July 2012 - January 2013
Metropolitan Fraud Investigators April 1998 - February 2010
Knox Lumber Company July 1985 - January 1997
Skills
Customer Service, Account Management, Sales, Cold Calling, Lacrosse
Education
Anoka Ramsey Community College 2010 — 2012
Generals Completed, 3.53 GPA
Performark August 2014 - Present
DCM Services February 2011 - October 2012
Iqor LLC 2010 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Negotiation, Time Management, Data Entry, Call Centers, Credit, Accounts Receivable, Process Improvement, Access, Customer Retention, Accounting, Budgets, Banking, Financial Analysis, Customer Satisfaction
Education
Kaplan Career Institute-Pittsburgh 2006 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Washburn High School 1993 — 1996
DCM Services April 2013 - February 2014
Roastery 7 - Wholesale Coffee Roaster & Equipment Sales January 2011 - March 2012
U.S. Army / Minnesota National Guard September 2005 - July 2007
U.S. Army Public Affairs Office July 2006 - June 2007
Skills
Life Cycle Assessment, Environmental..., Renewable Energy Systems, Technical Communication, Accounting, Economics, Marketing, Six Sigma, Microsoft Office, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Gimp
Education
University of Minnesota-Twin Cities 2009 — 2013
Bachelor of Science, Sustainability Studies and Applied Business
Inver Hills Community College 2007 — 2009
Associate in Arts, Design and Visual Communications, General
Defense Information School 2005 — 2005
Basic Public Affairs - Writer, Journalism, Public Affairs, News Writing, Photography
Gradient Financial Group August 2014 - Present
CliftonLarsonAllen April 2013 - June 2014
Animal Humane Society May 2009 - May 2014
DCM Services August 2011 - March 2013
DCM Services June 2010 - August 2011
DCM Services June 2007 - June 2010
Papa Murphy's International September 2004 - May 2007
Skills
Marketing, Customer Service, Data Entry, Microsoft Office, Time Management, Outlook, Training, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Teamwork, Team Building, Event Planning, Leadership, Administrative...
Education
North Dakota State University 2004 — 2007
B.S., Philosophy/Humanities
Paychex December 2013 - Present
Nedco Electronics August 2010 - October 2013
Macy's May 2009 - July 2009
DCM Services January 2005 - July 2008
Skills
Customer Service, Account Management, Team Leadership, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Accurate Data Entry, Key Account Management, Accounts Payable, Employee Training, Microsoft PowerPoint, Multi Tasking, Committed to Customer..., Problem Solving, Creative Problem Solving, Meeting Scheduling, Meeting Planning, Organizing Meetings, Administrative Office..., Office Management, Office Administration, Positive Can-do Attitude, Professional..., Self-motivated Team..., Organization, Appointment Scheduling, Highly motivated..., High School Diploma, Filing, Professional Image, Order Processing, Mentoring New Hires, Highly Detailed, Friendly Personality, Fast-paced, Enthusiasm to learn, Cooperative, Typing Ability 60WPM, Priority Management
Education
Normandale Community College 2012 — 2013
Associate of Arts (A.A.), General Studies
Regency Beauty Institute-Maplewood 2009 — 2010
Cosmetology/Cosmetologist, General
Roseville Area High School 1999 — 2003
Diploma, General Education
John Thomas Financial October 2012 - March 2013
Ameriprise May 2012 - August 2012
DCM Services January 2011 - May 2012
Advantage Sales & Marketing November 2007 - October 2010
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Analytical Abilities, Internal Communications, Planning, Highly Adaptable, Microsoft Excel, Analytical Skills, Microsoft Word, Project Planning, Analysis, Finance, Leadership
Education
Metropolitan State University 2010 — 2013
Bachelor of Arts (BA)
Rasmussen College-Minnesota 2008 — 2010
Associate of Arts (A.A.)
Erik's Bike Shop, Inc. April 2015 - Present
DCM Services December 2013 - April 2015
DCM Services November 2011 - December 2013
Erik's Bike Shops May 2010 - August 2011
World Cycling Productions 2011 - 2011
Skills
Marketing, Sales Management, Microsoft Excel, Inventory Management, Sales Operations, Microsoft Word, Call Centers, Customer Service, Merchandising, Outlook, Retail, Sales, Social Networking, Social Media Marketing, Facebook, Event Management
Education
Hennepin Technical College 2013 — 2015
DCM Services November 2012 - Present
Rusty's Corner Café December 1998 - September 2012
KSSU August 2010 - May 2012
2010 KSSU August 2010 - December 2011
National Broadcasting Society September 2009 - December 2011
Skills
Strategic Communications, Creative Direction, Video Direction, Project Direction, Organizational..., Punctual
Education
Southwest Minnesota State University 2008 — 2012
Bachelor of Science, Speech Communications: Radio and Television
Southwest Minnesota State University 2008 — 2012
Bachelor of Science (B.S.), Speech Communication; Radio and Television
Minneota Public
Outsell October 2011 - Present
Outsell August 2010 - October 2011
Outsell July 2008 - August 2010
DCM Services September 2006 - July 2008
Hoffrogge Development December 2004 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, Digital Marketing, Email Marketing, Marketing Communications, Marketing Strategy, Customer Service, Customer Engagement, Time Management
Education
University of Minnesota-Twin Cities 1999 — 2004
Bachelor's degree, Marketing
DCM Services February 2010 - Present
Crestview Nursing Home 2002 - 2003
Northwestern Eye Clinic 1991 - 2002
Skills
Collections
Education
University of Minnesota-Twin Cities 1975 — 1979
History, Scandinavian Studies
Friedrich-Alexander Universitaet, Erlangen, West Germany 1976 — 1977
German
Wells Fargo Home Mortgage January 2011 - Present
DCM Services September 2009 - November 2010
St. David's South Austin Hospital February 2008 - June 2009
Kaiser Permanente February 2005 - January 2007
Century Workers Compensation January 2000 - December 2000
Skills
Sales, Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Creative Writing, Training, Organizational..., Time Management, PeopleSoft, Social Media, Problem Solving, Management, Process Improvement, Administrative Support, Creative Problem Solving, Conflict Resolution, Finance, Project Planning, Leadership, Program Management, Project Management, Technical Writing, Supervisory Experience, Educational Leadership, Track Record Of..., Communication Skills, Customer Oriented, Target Marketing, Client events, Marketing Support, Marketing Strategy, Brand Ambassadorship, Trend Forecasting, milestone management, Brand Management
Education
Indiana University - Kelley School of Business 2012 — 2015
Masters of Business Administration (MBA)
Indiana University - Kelley School of Business 2013 — 2015
Masters in Marketing (MS)
Ohio University 2002 — 2004
Bachelor of Arts, English
International Association of Administrative Professionals 2010 — 2010
Certified Administrative Professional
DCM Services January 2015 - Present
DCM Services April 2013 - January 2015
DCM Services November 2012 - April 2013
DCM Services October 2011 - November 2012
Skills
Salesforce.com, Cold Calling, Sales, B2B, Account Management, CRM, Sales Operations, Collections, Probate Administration, Probate Law, Marketing Strategy, Social Media..., Email Marketing, Software Implementation, Computer Software...
Education
Metropolitan State University 2013 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Anoka Ramsey Community College 2003 — 2009
Associates Degree, Business, Management, Marketing, and Related Support Services
First-Shred LLC June 2015 - Present
Tech Logic December 2013 - May 2015
DCM Services December 2012 - November 2013
The Home Depot March 2008 - November 2012
Rainbow Treecare April 2006 - August 2007
Skills
Honest, Straight foward, Innovation, Team Building, People Skills, Motivation, Public Speaking, Customer Service, Customer Experience, Sales Operations, Merchandising, Communication, Project Management, Leadership, Team Leadership, Extrovert, Building Relationships
Education
Metropolitan State University 2011 — 2012
BS, Business Management, Business, Marketing, and Related Support Services, 3.43
Century College 2010 — 2010
EMT Certificte, EMT
St. Cloud State University 2002 — 2005
Business
Anoka Ramsey Community College 2001 — 2002
Generals
Irondale High School 1997 — 2001
Diploma, Diploma
DCM Services January 2012 - Present
NCO Financial Systems October 2011 - January 2012
IC System 2007 - 2011
IC System 2001 - December 2006
Education
North Dakota State University 1982 — 1986
BS, Business Administration
Citizens Bank July 2014 - Present
DCM Services August 2013 - March 2014
DCM Services March 2007 - July 2013
Bank of America September 2003 - March 2007
Sears, Roebuck and Co. May 1988 - September 2003
Skills
Program Management, Collaborative, Vendor Relations, Credit Cards, Loans, Sales, Pricing, Call Center, Portfolio Management, Analytics, Forecasting, Call Centers, Operations Management, Team Building, Financial Services, Customer Service, Management, Risk Management, Finance, Credit, Banking, Executive Management, New Business Development, Process Improvement, Vendor Management, Business Development, Financial Analysis, Accounts Receivable, Negotiation, Salesforce.com, Business Analysis, Credit Risk, Account Management, Business Process..., Customer Experience, Relationship Management, Mortgage Lending, Analysis, CRM, Insurance, Customer Retention, Business Strategy, Leadership, Strategic Planning, Budgets, Sales Management, Outsourcing, Strategy, Sales Process, Cross-functional Team...
Education
University of North Carolina at Chapel Hill 1984 — 1988
BA, Economics
DCM Services August 2015 - Present
Cavalry Portfolio Services August 2013 - August 2015
Cavalry Portfolio Services October 2007 - August 2013
Northmarq Capital September 2005 - January 2007
TCF Bank December 2003 - September 2005
The Marshall Group 2002 - 2002
Skills
Portfolio Management, Loans, Commercial Lending, Credit, Finance, Financial Services, Call Centers, Banking, Credit Analysis, Customer Service, Credit Cards, Mortgage Lending, Financial Analysis, Insurance, Process Improvement, Risk Management, Recruiting, Applicant Tracking..., Human Resources, Sourcing, Talent Acquisition, Loan Origination, Sales, Management, Microsoft Excel, Leadership
Education
Saint John's University 1999 — 2003
BA Econmics, Economics, Math, Management
South High School
Voya Financial May 2015 - Present
Target April 2012 - April 2015
Target January 2012 - April 2012
Segmentric, Inc. May 2010 - December 2011
Gestalt Health April 2011 - August 2011
DCM Services March 2008 - February 2011
HSBC/US Bank February 2006 - February 2008
Iowa Department of Revenue March 2005 - January 2006
Iowa State University August 2003 - February 2005
Wilson's Leather June 2002 - July 2003
Skills
Predictive Modeling, Economics, Econometrics, Entrepreneur, Segmentation, SAS, Data Analysis, Statistics, Analysis, Analytics, Access, Research, Business Intelligence, Strategy, Portfolio Management, Forecasting, Process Improvement
Education
Iowa State University 2003 — 2004
Masters, Economics
University of St. Thomas 1998 — 2002
Bachelor of Science, Business Economics
DCM Services July 2015 - Present
DCM Services July 2014 - Present
DCM Services May 2012 - Present
Jeane Thorne Inc. July 2010 - May 2012
Synico Staffing, Inc. August 2009 - July 2010
Pro Staff May 2008 - April 2009
Pro Staff February 2006 - May 2008
Holiday Inn Hotel & Suites December 2002 - May 2008
EXPRESS May 2001 - May 2007
GOODIN Company April 2004 - September 2005
Skills
Recruiting, Onboarding, Applicant Tracking..., Customer Service, Talent Acquisition, Microsoft Excel, Talent Management, Outlook, New Hire Orientations, Human Resources, Temporary Placement, Payroll, Employee Relations, Sourcing, HRIS, Sales, Microsoft Office, PeopleSoft, Technical Recruiting, College Recruiting, FMLA, Benefits Administration, Employee Benefits, ADP Payroll, Background Checks, Financial Recruiting, Training, LinkedIn, Facebook, Facebook Fan Page..., Reference Checking, Personnel Management, Data Entry, Resume Writing, Job Fairs, Management, Hiring, Interviews, Contract Recruitment, Taleo, Networking, Customer Satisfaction, Cold Calling, CRM, Staffing Services, Screening, Temporary Staffing, Internet Recruiting, Career Development, Employee Training
Education
St. Cloud State University 1998 — 2004
Apollo High School
Herbalife December 2013 - Present
Kwik Trip, Inc. June 2013 - Present
DCM Services January 2012 - Present
Emmanuel Home July 2010 - December 2011
Skills
Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Hospitals, Public Speaking, Outlook, Research, Nursing, Healthcare Management, Data Entry, Strategic Planning, Event Planning, Non-profits, Team Building, Cpr Certified, Teaching, Project Management
Education
Normandale Community College 2009 — 2011
AA, Liberal Arts
Forte Data Solutions December 2011 - Present
DCM Services October 2010 - Present
Avnet 2006 - 2009
Insight Electronics 1997 - 2007
Insight Electronics 1977 - 2007
Education
Minnesota State University, Mankato
Bachelor of Science, Marketing and Management
Alamo Colleges August 2015 - Present
The Children's Place May 2015 - August 2015
The University of Texas at San Antonio August 2013 - July 2015
South Texas Center for Emerging Infectious Diseases November 2014 - April 2015
The Rape Crisis Center January 2012 - July 2012
DCM Services May 2010 - July 2010
California Pacific Medical Center February 2010 - July 2010
Fine Arts Museums of San Francisco May 2009 - September 2009
San Antonio Museum of Art August 2007 - September 2008
Skills
Research, Science, Microsoft Office, Microsoft Excel, Social Media, Nonprofits
Education
The University of Texas at San Antonio 2013 — 2015
Science
Trinity University 2003 — 2008
Bachelor of Arts, Art History, Art History, Criticism and Conservation, Cumulative GPA: 3.3; Major GPA: 3.7
DCM Services July 2014 - Present
Multiband September 2013 - July 2014
Multiband August 2012 - September 2013
BestMark, Inc March 2011 - August 2012
BestMark, Inc November 2010 - March 2011
H10 Premium Cancun October 2008 - October 2010
H10 Premium/Premier February 2007 - October 2008
Al Vento Restaurant April 2006 - October 2006
Skills
Problem Solving, Tourism, Customer Oriented, Customer Service, Self Starter, Team Building, Marketing Research, Spanish, Email Marketing, Marketing, Microsoft Excel, Keyword Research, Leadership, Microsoft Word, Recruiting, Sales, Human Resources, Interviews, Communication, Hiring, Management, Training
Education
University of Minnesota-Twin Cities 2001 — 2006
Bachelor of Arts, Communication Studies
Wealth Management firm June 2015 - Present
DCM Services January 2011 - June 2015
inspireMarketing January 2008 - December 2013
Eaton Corporation July 2008 - January 2010
Novus Print Media March 2003 - February 2008
Amplifon August 1997 - March 2003
Sitma, USA 1995 - 1996
Skills
Media Planning, Lead Generation, B2B Marketing, Retail, Plannning, Franchising, Marketing Communications, Integrated Marketing, Direct Marketing, Account Management, B2B, Marketing Strategy, Marketing, Email Marketing, Trade Shows, Advertising, Online Advertising, Strategic Planning, Direct Mail, New Business Development, Brand Management, CRM, Online Marketing, Public Relations, Strategy
Education
University of Minnesota-Twin Cities 1989 — 1994
B.A., Corporate Communications
DCM Services June 2014 - Present
DCM Services January 2012 - Present
Applebee's June 2006 - March 2010
AME Community Services, Inc. 2002 - 2004
Central Lakes College 2001 - 2002
Skills
Microsoft Office, Direct Sales, Customer Relations, Typing, Answering Phones, Filing, People Management, People Skills, Data Entry, Internet, Customer Service, Invoicing, Teamwork, Sales, Telephone Skills
Education
Central Lakes College Brainerd Minnesota 2000 — 2003
Associate of Arts, Liberal Arts
Central Lakes College 2000 — 2002
Associate of Arts (A.A.), Project Management
Law Office Of Settano & Hill February 2015 - Present
Wagner, Falconer, & Judd, Ltd. April 2011 - February 2015
TCF Bank 2009 - 2011
DCM Services 2008 - 2009
Wells Fargo Home Mortgage 2006 - 2008
Skills
Legal Research, Legal Writing, Westlaw, Courts, Legal Assistance, Litigation Support, Criminal Law, Family Law, Attention To Detail, Organizing, Microsoft Office, Corporate Law, LexisNexis, Notary Public, Leadership
Education
Minnesota School of Business 2013 — 2014
Bachelor's degree, Paralegal
Minnesota School of Business 2008 — 2012
A.A.S., Paralegal
The Schwan Food Company September 2015 - Present
Korn Ferry December 2014 - August 2015
Prime Therapeutics September 2014 - November 2014
Restaurant Technologies, Inc. May 2014 - September 2014
Prime Therapeutics August 2013 - May 2014
HB Fuller May 2013 - July 2013
Covidien February 2013 - May 2013
Talencio August 2011 - January 2013
3M November 2010 - July 2011
DCM Services July 2010 - November 2010
Skills
Talent Acquisition, Recruiting, Taleo, Medical Devices, Employee Benefits, Resume Writing, Career Development..., Training, MaxHire, PeopleSoft, Customer Service..., Hiring, Job Fairs, Contract Recruitment, Networking, Life Science Industry, Health Insurance, Interview Preparation, Telephone Interviewing, Strategic Sourcing, Background Checks, Job Descriptions, Temporary Placement, Internet Recruiting, Lotus Notes, Outlook, Screening, Onboarding, New Hire Orientations, Applicant Tracking..., Yammer, LinkedIn, ACT!, Internships, OpenHire, Kenexa, Pharmacy Benefit..., BrassRing, Ultipro, Twitter, Constant Contact, Leadership
Education
University of Minnesota-Twin Cities
Metropolitan State University
Bachelor of Science (BS), Human Resource Management
Southwest Minnesota State University
Bachelor of Arts (BA), Psychology
Miller Milling September 2014 - Present
DeVry University January 2008 - September 2014
DCM Services January 2006 - January 2008
J.C. Penney Company, Inc. January 2001 - January 2006
Skills
Student Financial Aid, Training, Coaching, Policy, Finance, Higher Education, Project Planning, Time Management, Access, federal regulations,..., Planning, Leadership, Team Building, Financial Aid, Staff Development, Analysis, Management, Microsoft Word, Budgets, Financial Analysis, Accounting, PeopleSoft, Data Analysis, Outlook, Leadership Development, accounting functions, financial management, Retail Banking, billing management, revenue maximization, budget planning and..., financial strategy..., Project Management, financial reporting, Internal Controls, regulatory compliance, Financial Reporting, Managerial Finance, Business Strategy, Software Documentation, CRM, Customer Service, Account Reconciliation, Retaining Customers, Process Improvement, Microsoft Excel, PowerPoint, Teamwork, Customer Retention
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master's degree, Accounting and Financial Management
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's degree, Business Administration, Finance
University of Minnesota-Twin Cities 2001 — 2005
Bachelor, Psychology
DCM Services August 2013 - Present
Creative Communication Technologies of NV Inc. August 2011 - August 2013
Las Vegas Repair and Maintenance February 2009 - August 2011
SH Architecture January 2007 - January 2009
Skills
Entrepreneurship, Construction, Team Leadership, Construction Management, Office Administration, Management, Project Management
Education
College of Southern Nevada
East Los Angeles College
Standard Forwarding Company, Inc April 2013 - Present
ISD 196 September 2004 - Present
Safelite AutoGlass October 2012 - March 2013
DCM Services November 2012 - February 2013
Becker Furniture World July 2012 - October 2012
From the Heart Childcare June 2008 - June 2012
Kelly Services November 2010 - April 2011
Travelon Transportation May 2010 - August 2010
Life Time Fitness June 2006 - April 2010
Southside Woodworking February 2004 - July 2004
Skills
Dedicated to work, Multi Tasking, Communication, Social Skills, Team Leadership, Leadership, Works well in a team, Work Well Independently, Customer Service, Graphic Design, Logo Design, Efficiency, Management, Supervisory Experience, Hospitality, Microsoft Office, Photoshop, Quality Control, Forklift Operator, Strategic Thinking, Solution Focused, Versatility, Track Record Of..., Flexible Schedule, Flexible approach to..., Positive Personality, Easily Adaptable, Organization &..., Outstanding time..., Timely Decision Making, Outstanding..., Courtesy, Tactical, Professional, Coaching, Training, Transportation, Heavy Lifting, Heavy Equipment, First Aid, Cpr Certified, AED, Highly detail oriented, Hand Tools, Material Handling, Fast Learner, Long Hours, Mechanical Aptitude, Friendly Personality, Operations Management
Education
Heavy Metal Truck Training School 2013 — 2013
Class A CDL, Transportation
Brown College 2000 — 2002
Associate of Arts (A.A.), Graphic Design
Richfield High School 1990 — 1994
Diploma, General Education
Various National Companies October 2012 - Present
Berman & Rabin, P.A. September 2010 - May 2011
Currently seeking new opportunities 2011 - 2011
DCM Services November 2002 - July 2010
National Practice Institute 2000 - 2002
DeVry University 1997 - 2000
Sprint Nextel 1996 - 1997
Missouri Department of Transportation May 1992 - June 1996
Skills
Computer (Microsoft..., Ability to establish..., Enthusiastic..., Excellent verbal and..., Organized with keen..., Provides advise using..., Results-oriented, gets..., Quality assurance &..., Building Strategic..., Analysis, Enthusiasm to learn new..., Flexibility to excel in..., Integrity, Collaboration Solutions, Ethics, Compassion, Customer Driven, Conflict Resolution, Able To Multi-task, Self Starter, Outgoing, Customer Satisfaction, Legal Compliance, Enterprise Risk...
Education
University of Missouri-Kansas City School of Law 1989 — 1992
J.D., Corporate Law
University of Wisconsin-Madison 1975 — 1979
BBA, Marketing
DCM Services November 2013 - Present
Chrysalis/ Tubman December 2007 - Present
DCM Services October 2010 - November 2013
DCM Services February 2008 - October 2010
DCM Services October 2007 - February 2008
Skills
New Hire Orientations, Access, Project Management, Call Center, Microsoft Word, Team Building, Process Improvement, Employee Relations, Microsoft Excel, Microsoft Office, Analysis, Customer Service, Outlook, Insurance, PowerPoint, Data Analysis, Sales, Compliance, Auditing, PMP, Vendor Management, Strategic Planning, Project Planning, Risk Management, Strategy, Training, Leadership, Operations Management, Call Centers
Education
University of Rochester 2003 — 2007
BA, Political Science
Universiteit van Amsterdam 2005 — 2006
Certificate, Pre Law
Minnesota Army National Guard February 2015 - Present
Minnesota Army National Guard November 2014 - Present
Target September 2014 - Present
Army National Guard October 2014 - April 2015
Army National Guard March 2010 - October 2014
Army National Guard January 2014 - May 2014
G4S Secure Solutions (USA) Inc. December 2012 - July 2013
AlliedBarton Security Services 2012 - 2013
DCM Services January 2007 - April 2011
Skills
Computer Proficiency, Microsoft Office, International Political..., International Law, Research, Writing, Customer Service, Word, Excel, PowerPoint, International Relations, Military, Training, Active Top Secret..., Security Clearance, Security, Physical Security, Military Experience
Education
American Public University System 2013 — 2014
Master of Arts (M.A.), International Relations and National Security Studies
Norwich University 2010 — 2012
Master of Arts (M.A.), Diplomacy and International Conflict Management
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), Political Science and Government, Philosophy
United States Army Military Police School
Captains Career Course
United States Army Military Police School 2010 — 2011
Basic Officer Leadership Course, Military Police
Alabama Military Academy 2010 — 2010
Officer Candidate School
United States Army Basic Combat Training
Ameriprise Financial Services, Inc. July 2015 - Present
RBC via Apex October 2014 - December 2014
New York Life Insurance Company November 2013 - October 2014
Wolters Kluwer via Apex Systems August 2013 - September 2013
MoneyGram International July 2011 - August 2013
DCM Services October 2010 - March 2011
UnitedHealth Group April 2009 - October 2010
SuperValu via Prostaff November 2008 - March 2009
BASF via Kelly Services May 2008 - November 2008
ShopNBC September 2006 - May 2008
Skills
Fraud, Anti Money Laundering, AML, Fraud Investigations, Fraud Detection, Credit Card Fraud, Customer Service, Fraud Claims, Compliance, Credit Cards, Claims Handling, Claims Investigations, Research, Internet Fraud, Finance, Call Centers, Deadline Driven, Fraud Prevention, Banking, Microsoft Office, Credit, Process Improvement, Healthcare, Benefits Administration, Call Center, Health Insurance, Microsoft Excel, Microsoft Word, Access, Customer Satisfaction, Analytics, Management, Online Fraud, Flexible Spending..., LexisNexis, Building Relationships, Medical Terminology, World Compliance
Education
Minnesota School of Business 1992 — 1994
Medical Assistant
Unemployed March 2012 - Present
DCM Services November 2010 - March 2012
BlueCross BlueShield of Minnesota May 2007 - November 2009
Skills
Captivate, Communication Skills, Client Rapport, Instructional Design, Training, Leadership, Health Insurance, Leadership Development, Insurance, E-Learning, Coaching, Process Improvement, Public Speaking, Call Centers
Education
Metropolitan State University 2010 — 2014
English, English Language and Literature, General
Normandale Community College 2000 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AscensionPoint Recovery Services October 2011 - Present
HealthCare Business Services February 2008 - October 2011
DCM Services April 2004 - February 2008
Education
University of Minnesota-Twin Cities 1997 — 2003
B.S., Computer Science
C.H. Robinson July 2012 - Present
TIE Commerce March 2010 - July 2012
Invent Design Group March 2007 - April 2010
DCM Services August 2007 - March 2008
McDonald's Corporation May 2004 - July 2007
Skills
EDI, XML, FTP, SFTP, Transmissions, FTPS, B2B, Microsoft Office, E-commerce, Documentation, HIPAA, Customer Relations, Troubleshooting, SAP EDI, SharePoint, SaaS, ERP, Software Documentation, SAP ERP, Business Analysis, Customer Service
Education
University of Phoenix 2008 — 2010
AA, Business
Angelo State University 2002 — 2003
Senex Services Corp. 2014 - Present
DCM Services 2011 - 2013
Senex Services Corp. 2004 - 2011
Skills
New Business Development, Healthcare, Account Management, Team Building, Hospitals, Strategic Planning, Medicare, Healthcare Management, Healthcare Information..., Process Improvement, Medicaid, Healthcare Industry, Contract Negotiation, Mergers, Healthcare Consulting, Marketing, Management, Mergers & Acquisitions, Marketing Strategy, Leadership, Executive Management, HIPAA, Practice Management, Insurance, Revenue Cycle Management, Salesforce.com, Training, Physicians, EHR, Business Development
Education
University of Illinois at Chicago 1985 — 1988
BS, English
Niles North 1982 — 1984
DCM Services October 2008 - Present
DCM Services October 2008 - Present
DCM Services October 2008 - Present
West Asset Management October 2001 - October 2008
West Asset Management October 2001 - October 2008
Omnium Worldwide 2001 - 2008
First Data 1990 - 1998
Skills
Account Management, Executive Management, Salesforce.com, Project Management, Sales, CRM, Credit, Strategy, Management, Budgets, Sales Management, Leadership, Marketing, Business Development, Call Centers, Product Development, Team Building
Education
University of Nebraska at Omaha 1989 — 1992
Bellevue University
Marketing and Sales Management
Paragon Solutions Group August 2015 - Present
UnitedHealth Group March 2015 - August 2015
CHS August 2013 - March 2015
Element Data Group, LLC September 2012 - July 2013
UnityWorks! Media April 2012 - September 2012
DCM Services November 2011 - March 2012
Japs-Olson Company September 2009 - November 2011
Macy's November 2007 - September 2009
SwiftKnowledge August 2005 - May 2007
Foley & Mansfield, PLLP October 2002 - June 2005
Skills
Network Infrastructure, Project Management, Servers, Active Directory, Windows Server, Disaster Recovery, VMware, Forecasting, Microsoft Office, Microsoft Exchange, Data Center, DHCP, DNS, Storage Area Networks, Windows, SAN, Citrix, Virtualization, Microsoft SQL Server, System Administration, Blackberry Enterprise..., Networking, Operating Systems, Software Installation, Routers, Technical Support, Switches, IIS, VPN, Storage, Databases, Infrastructure, Windows 7, Cluster, Hardware, SQL, SCCM, Hyper-V, Cisco Technologies, Auditing, EMC Storage, Nexsan, XP, System Deployment, VMware ESX, Microsoft Technologies, Windows XP, VMware VTSP
Education
Brown College 1997 — 1998
Certificate, Network Engineer, 4.0
UNIVERSITY OF WISCONSIN - WOOD COUNTY 1994 — 1996
AS, General Business
Milwaukee School of Engineering 1991 — 1991
Business and Computer Systems
Stratford High 1988 — 1991
Diploma, General
New Horizons
DCM Services February 2007 - Present
Balogh Becker, Ltd. May 2003 - February 2007
Bureau of Criminal Apprehension December 1998 - May 2003
Skills
CRM, Salesforce.com, Credit Cards, Team Building, Call Centers, Leadership, Analytics, Financial Services, Executive Management, Process Improvement, Business Development, Finance, Risk Management, Credit, Mergers & Acquisitions
Education
University of Minnesota-Twin Cities 1996 — 2000
Bachelor of Arts (BA), Crimonology, Law and Social Deviance
Forte, LLC August 2012 - Present
Forte, LLC 2010 - August 2012
DCM Services June 2006 - July 2010
Skills
XML, ASP.NET MVC, LINQ, Microsoft SQL Server, C#, JavaScript, AJAX, .NET, ASP.NET, Infragistics, HTML 5, CSS3, SQL, KnockoutJS
Education
Luther College 2002 — 2006
DCM Services April 2013 - Present
DCM Services January 2013 - April 2013
DCM Services October 2011 - January 2013
IC System September 2008 - October 2011
IC System July 2007 - September 2008
IC System March 2007 - July 2007
NCO-Formerly Risk Management Alternatives September 2001 - March 2007
Skills
PowerPoint, Credit Cards, Credit Analysis, Financial Services, Project Management, Mortgage Lending, Call Centers, Financial Analysis, Budgets, New Business Development, Finance, Credit, Customer Satisfaction, Employee Relations, Call Center, Team Leadership, Customer Retention, Loans, Process Improvement, Executive Management, Access, Time Management, Account Management, Microsoft Office, Sales Management, Accounts Receivable, Analysis, Business Analysis, Business Process..., CRM, Recruiting, Training, Customer Service, Outlook, Leadership, Sales, Team Building, Risk Management, Negotiation, Strategic Planning, Management, Operations Management, Skip Tracing, Portfolio Management, Insurance, Banking, Coaching, Analytics, Microsoft Excel, Contract Negotiation
Education
University of Minnesota-Duluth 1991 — 1994
Bachelor of Arts (B.A.), Political Science and Government
NextTen Stauer, LLC December 2014 - Present
TCI Business Capital May 2013 - December 2014
DCM Services 2002 - 2013
DoTheGood.com January 2001 - February 2002
Skills
VMware, Security, Process Improvement, Troubleshooting, Windows Server, Project Management, System Administration, Call Centers, Networking, Disaster Recovery, Windows, IT Strategy, Linux, Network Security, Active Directory
Education
Macalester College
DCM Services July 2004 - Present
Freeland Financial Services February 2002 - March 2004
Skills
Finance, Financial Analysis, Loans, Loss Mitigation, Management, Microsoft Excel, Negotiation, Operations Management, Portfolio Management, PowerPoint, Process Improvement, Program Management, Credit Cards, Risk Management, Sales, Strategic Planning, Team Building, Team Leadership, Training, Insurance, Access, Applicant Tracking..., Call Center, Call Centers, Credit, Customer Service, Project Management
Education
St. Cloud State University 2001 — 2004
Real Estate
high school
high school
DCM Services July 2010 - Present
St. Cloud State University January 2010 - May 2010
St. Cloud State University - Residential Life Aug 2008 August 2008 - May 2010
St. Cloud State University - Centre for International Studies January 2008 - May 2008
Skills
C#, FoxPro, SQL, HTML, Software Documentation, C++, Windows, Access, Databases, Oracle, Programming, Unix, Java, Microsoft Excel, Microsoft Office, Project Management
Education
St. Cloud State University 2007 — 2010
Bachelor of Science, Computer Science
St. Cloud State University 2007 — 2010
Bachelor of Science, Computer Science
DCM Services January 2012 - Present
Wayzata Youth Hockey Association August 2013 - Present
Kids' Care Connection Early Learning Center January 2012 - December 2014
St. Bartholomew October 2012 - May 2014
Eaton Corporation February 2006 - January 2010
Eaton January 1998 - February 2006
Skills
Marketing, Marketing Communications, Trade Shows, Multi-channel Marketing, Event Planning, Channel
Education
Concordia University
Masters, Organizational Management
Featherbrook Farm
Wayzata
DCM Services September 2012 - Present
DCM Services May 2004 - September 2012
Education
Faith Baptist Bible College and Theological Seminary 2002 — 2004
DCM Services May 2010 - December 2014
HarlandClarke November 1999 - June 2009
Skills
Quality Focused, Problem Resolutions, Process Improvement, Creative, Build and Maintain..., Change Agent, Creative Sollutions, Loyalty and Integrity, Effective in a..., Collections
Education
Bemidji State University 1986 — 1991
BA, Technical Illustration
Covidien April 2011 - Present
ev3 October 2007 - April 2011
DCM Services 2004 - 2007
Skills
Medical Devices, Account Management, Customer Service, Team Building, Sales Management, Sales Process, Microsoft Excel, PowerPoint, Process Improvement, Microsoft Office, Sales, New Business Development, Selling, Outlook, Contract Negotiation, Microsoft Word, Marketing Strategy, Project Management, Articulate Storyline, Member of Toastmasters
Education
University of Minnesota-Twin Cities 1999 — 2003
BA, Communications
DCM Services 2011 - Present
Skills
Marketing, B2B, SaaS, Email Marketing, Marketing Communications, Marketing Strategy, Social Media, Online Advertising, Salesforce.com, Leadership, Advertising, ExactTarget, Management, Account Management, Public Relations, Adobe Creative Suite, Marketing Budget..., Business Strategy, Event Management, Media Relations, Graphic Design, Photoshop, Press Releases, Event Planning, CRM, Newsletters, Email Marketing..., Webinar Management, Illustrator, SEO copywriting, SEM, Press Kits, Food Industry, Brand Development, Trade Shows, Technical Writing, Project Estimation, Press Checks, Supplier Negotiation, Filezilla, Microsoft Visual Studio..., UltraEdit, Strategic Initiatives, Strategic Planning
Education
Hamline University
TEFL Certificate, Teaching English as a Foreign Language
St. Cloud State University
Bachelor of Science, Mass Communications, Public Relations
Target May 2015 - Present
Target March 2014 - April 2015
Target April 2012 - February 2014
Target Financial Services March 2011 - March 2012
DCM Services August 2009 - February 2011
Doherty Staffing Solutions July 2008 - July 2009
Doherty Staffing Solutions June 2006 - June 2008
Skills
Corporate Finance, Financial Analysis, Financial Modeling, Financial Reporting, SAP, Microsoft Excel, Microsoft Office, Access, SAS, Cold Calling, Sourcing, Contract Negotiation, Recruiting, Interviewing, Hiring, New Hire Orientations, Customer Service, Analytics, SAS Programming, SAS Base, Interviews, Microsoft Word, Management, PowerPoint
Education
St. Cloud State University 2009 — 2011
MBA, MBA
University of Minnesota-Morris 2002 — 2006
BA, Economics, Finance, Statistics
Lurie Besikof Lapidus & Company, LLP 2015 - Present
Robins, Kaplan, Miller & Ciresi L.L.P. 2009 - 2014
alwaysBEthere 2007 - 2008
DCM Services 2001 - 2007
DiaSorin 1999 - 2001
Nomadic Display 1996 - 1997
Grant Thornton 1991 - 1996
Education
George Mason University 1988 — 1991
B.S., Accounting
Academia de Espanol 1990 — 1990
Certificate, Spanish
La Sorbonne 1987 — 1988
Certificate, French
Leam Drilling Systems LLC January 2014 - Present
Minnesota State Community and Technical College January 2013 - Present
Vail Resorts November 2012 - January 2013
Ashford University April 2012 - September 2012
Jones International University August 2010 - April 2012
Dale Carnegie Training February 2010 - March 2010
DCM Services November 2006 - March 2009
Ostrow for U.S. Congress May 2006 - September 2006
Meyer Teleservice January 2005 - May 2006
Skills
Organizational..., Coaching, Strategic Planning, Fundraising, Training, Research, Sales, Project Management, Microsoft Office, Customer Service..., Marketing, Management, Customer Service, Event Planning, Community Outreach, Analysis
Education
University of Minnesota-Twin Cities 2007 — 2011
Master of Education, Human Resource Development
St. Cloud State University 2004 — 2006
B.A., Political Science, Sociology
Be Mine Feline September 2013 - Present
Northland Auto 2013 - Present
Regis Corporation August 2007 - January 2012
DCM Services 2007 - 2008
FirstContact 2001 - 2003
Skills
Retail, Customer Service, Microsoft Office
Education
Gustavus Adolphus College 1995 — 1999
Bachelor of Arts, Criminal Justice, Sociology, Anthropology
Burnsville senior high school
DCM Services May 2010 - May 2011
Private Company May 2008 - May 2009
Solo Practice Law Firm May 2007 - May 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Outlook, 10-key by touch, Effective problem solver, prioritize and manage...
Education
Metropolitan State University 2010 — 2013
Bachelor of Arts (B.A.), Legal Studies, General
North Hennepin Community College 2006 — 2008
A.S, Paralegal
Massage Retreat & Spa January 2015 - Present
DCM Services March 2014 - June 2015
Richdale Apartments February 2013 - July 2013
Cadillac Ranch November 2010 - December 2012
Lucky's 13 Pub January 2010 - October 2010
Buffalo Wild Wings July 2008 - September 2009
Shakopee Pool May 2003 - August 2007
Skills
Customer Service, Teamwork, Program Management, Restaurants, Bartending, Restaurant Management, Food Service, PowerPoint, Microsoft Word, Time Management, Food & Beverage, Microsoft Office, Cashiering, Menu Development, Microsoft Excel, Event Planning, Customer Satisfaction
Education
Metropolitan State University 2013 — 2015
BA, Criminal Justice - Juvenile Corrections
Rasmussen College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Criminal Justice AAS
Minnesota State University, Moorhead 2006 — 2009
Early Childhood Education and Teaching
DCM Services April 2011 - Present
BI WORLDWIDE June 2014 - December 2014
Schumacher Group November 2013 - May 2014
DCM Services May 2009 - November 2011
DCM Services November 2010 - April 2011
Skills
Microsoft Office, Customer Service, Call Center, Call Centers, Team Building, SQL, Process Improvement, Building Relationships, Relationship Management, IT Operations, Account Reconciliation, Troubleshooting, PeopleSoft
Education
Minnesota State University, Moorhead 2003 — 2006
Bachelor of Music - Performance, Vocal Performance
ASK LLP March 2010 - Present
DCM Services January 2008 - March 2010
DCM Services March 2007 - December 2007
Ameriprise Financial Services, Inc. August 2006 - November 2006
Total Deck Care May 2002 - August 2005
Skills
Excel, Insurance, Statistics, Mathematics, Probate, Word, PowerPoint, Access, Problem Solving, Data Analysis, Negotiation, Bankruptcy Preference..., Microsoft Word, Research, SAS, Bankruptcy, Analysis, Training, Microsoft Excel
Education
University of Minnesota - Carlson School of Management 2002 — 2006
B.S.B., International Business, German Studies, 3.3
University of St. Gallen, Switzerland 2005 — 2005
Study Abroad
SRF Consulting Group April 2014 - Present
AMERICAN ENGINERING TESTING July 2013 - April 2014
Virteva March 2013 - July 2013
DCM Services October 2012 - March 2013
Kmart Corporation May 2011 - December 2011
Skills
Access, Customer Service, Microsoft Office, Outlook, Public Speaking, PowerPoint, Microsoft Excel, Leadership, Teamwork, Research, Troubleshooting, Customer Satisfaction, Data Entry, Sales, Retail, Windows, Microsoft Word, Entrepreneurship, Business Strategy, E-Learning, Leadership Development, Distance Learning, Coaching, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Training, Team Leadership, Management, Data Analysis, Time Management
Education
Minnesota School of Business-Richfield 2010 — 2014
N/A, Information Technology - Network
Dillard University 1991 — 1992
DCM Services January 2014 - Present
Advantage Staffing Inc. August 2012 - February 2013
People Serving People Inc October 2009 - May 2011
STG International/Department of Homeland Security February 2007 - March 2010
Norht Community YMCA February 1987 - June 2009
Education
Hennepin Technical College 2012 — 2015
Associate of Arts and Sciences (AAS), Health and Medical Administrative Services, Part time in my 3rd year