Dean Health Plan, Inc.
Industry: Company
DescriptionHeadquarters: Wisconsin Founded: 1983 President: David Fields CFO: Randy Ruplinger Parent organization: Dean Health Insurance, Inc. Subsidiary: Navitus Health Solutions, LLC VPs: Tom Ter Horst (Human Resources), Stephanie Cook (Compliance, Internal Audit)
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Dean Health Plan, Inc. Employees
Genentech July 2014 - Present
California Department of Public Health July 2012 - June 2014
Centers for Disease Control and Prevention July 2010 - July 2012
Dean Health Plan, Inc. July 2009 - June 2010
Wisconsin Department of Health Services July 2009 - June 2010
Medical College of Wisconsin July 2007 - June 2009
New York University June 2006 - July 2007
Skills
Life Sciences, Biotechnology, Microsoft Office, Management, Pharmaceutical Industry, Medicine, Public Health, Global Health, Epidemiology, Data Analysis, Program Evaluation, Research, Internal Medicine, Clinical Trials
Education
University of California, San Diego - School of Medicine 2002 — 2006
MD, Medicine
Columbia University Mailman School of Public Health 1999 — 2001
Master of Public Health (MPH), Epidemiology
University of California, San Diego 1994 — 1999
Bachelor of Science (B.Sc.) and Bachelor of Arts (B.A.), Biochemistry and Cell Biology and Anthropology
Auxiant February 2015 - Present
Dean Health Plan, Inc. December 2012 - February 2015
Humana July 2012 - September 2012
Allstate May 2008 - July 2012
House on the Rock Resort July 2007 - March 2008
Skills
Data Entry, Health Insurance, Time Management, Claim, Prior Authorization, Customer Service, Utilization Management, Customer Satisfaction, Microsoft Office, Durable Medical..., Teamwork, ICD-9, Claims Handling, Outlook, HIPAA, Highly detail oriented, Medicaid, Productivity, SharePoint, Communication Skills, RightFax, Building Relationships, Call Centers, CPT, Insurance, Healthcare
Education
Kaplan University
Medical Office Managment, Health Science
Madison Area Technical College
Accounting Assistant, Accounting
The HCI Group May 2015 - Present
Dean Health Plan, Inc. February 2014 - May 2015
Safe Bridge Solutions, Inc August 2013 - February 2014
Epic June 2010 - August 2013
Advocate Health Care July 2008 - June 2010
Gloria Jean’s Coffee USA January 2007 - January 2009
Skills
Project Management, Microsoft Office, Team Leadership, Team Management, Detailed Organization, Epic Systems, EHR, Organization, Customer Service, Project Coordination, EMR, Visio, Medical Terminology, Medical Coding, Healthcare Information..., Software Project..., HIPAA, Software Documentation, Informatics
Education
Illinois State University 2006 — 2010
Bachelor's Degree, Health Information Management
Illinois Central College 2004 — 2006
Associate of Arts (A.A.), Elementary Education and Teaching
Dean Health Plan, Inc. October 2012 - August 2014
Dean Foundation April 2010 - September 2012
Beloit College February 2008 - December 2009
Skills
Data Entry, Research, Public Health, Community Outreach, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Healthcare, Microsoft Word, Statistics, Outlook, Customer Service, Nonprofits, Access, Insurance, Analysis, Data Analysis
Education
Beloit College 2007 — 2009
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Northeast State Community College 2005 — 2007
Associate of Arts (A.A.), General Transfer
Capella University January 2008 - Present
Dean Health Plan, Inc. 2004 - 2011
Liberty Mutual Insurance 2000 - 2004
Wausau Insurance Companies 1979 - 2000
Skills
Teaching, Information Technology, Research
Education
Northern Illinois University 1972 — 1974
Master's degree
Gettysburg College 1968 — 1972
Bachelor's degree
Providence Health & Services August 2013 - Present
CHAN January 2008 - July 2013
Dean Health Plan, Inc. March 1999 - December 2007
Dean Health Plan, Inc. January 1993 - March 1999
Skills
Internal Audit, Auditing, Compliance, Healthcare, Risk Assessment, Management, Strategic Planning, Data Analysis, Financial Reporting, Medicare, Medicaid, Governance, Leadership, Software Documentation, Epic Systems, Risk Management, Managed Care, Medicaid Managed Care, Medicare Part D, Medicare/Medicaid..., Employee Benefits, Insurance
Education
Edgewood College 2007 — 2013
Master of Business Administration (MBA), International Business
University of Wisconsin-Milwaukee 1988 — 1992
Bachelor's degree, English Language and Literature, General
Advertisers Press Inc October 2010 - Present
Dean Health Plan, Inc. January 1998 - Present
Skills
Graphic Design, Layout
Education
American Intercontinental University 2004 — 2005
Bachelor, Visual Communication-Graphic Design
Dean Health Plan, Inc. October 2014 - Present
Bank of America October 2010 - October 2014
Infosys June 2000 - October 2014
Bank of America February 2008 - February 2010
Bank of America December 2005 - February 2008
State Street December 2004 - December 2005
Bank of America April 2002 - December 2004
Goldman Sachs June 2000 - April 2002
Skills
Software Solution..., Enterprise Architecture, Software Architectural..., Architectures, Java, J2EE, Solution Architecture, Java Enterprise Edition, SOA, Architecture, SDLC, Software Development, Agile Methodologies, Global Delivery, Software Project..., Requirements Analysis, Program Management, Pre-sales, Project Management, Requirements Gathering, IT Strategy, Agile Project Management, Business Analysis, Oracle
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi 1996 — 2000
Bachelor of Technology (BTech)
RKM School and College 1988 — 1996
High School
Solstice Mobile October 2015 - Present
CCC Information Services June 2012 - October 2015
SOAR Case Management Services January 2012 - June 2012
Dean Health Plan, Inc. May 2011 - August 2011
Skills
Business Analysis, Agile Methodologies, Requirements Gathering, Project Management, Systems Analysis, SDLC, SQL, Visio, Relational Databases, Accounting, HTML, Business Law, Process Improvement, Integration, Business Requirements, User Acceptance Testing, Requirements Analysis, XML
Education
Edgewood College 2009 — 2012
"Bachelor of Science", Computer Information Systems, 3.7 GPA
LaCoursiere Drywall, Inc November 2012 - Present
SVA November 2009 - May 2011
Dean Health Plan, Inc. August 2009 - November 2009
John Deere Financial September 1997 - February 2009
Skills
Organizational..., Time Management, Efficiency, Fast Worker, Always Willing to Learn, People Skills, Communication Skills, Telephone Skills, Social Skills, Learning Quickly, Employee Training, Healthcare, Medical Billing, Payments, Customer Service, Customer Satisfaction, Supervisory Skills, Account Reconciliation, Client Billing, Proposal Writing, Collections
Education
Southwest Wisconsin Technical College
Medical Insurance Coding Specialist/Coder
Edgewood College 1998 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verona Area High School 1989 — 1993
High School, General Studies
American Family Insurance June 2015 - Present
American Family Insurance April 2015 - June 2015
Interactive Business Systems, Inc. January 2014 - April 2015
Dean Health Plan, Inc. March 2008 - December 2013
CUNA Mutual Group May 2001 - March 2008
Wausau Insurance August 1998 - May 2001
Office Solutions January 1997 - July 1998
Skills
Project Management, PMP, Process Improvement, SDLC, Vendor Management, PMO, Business Analysis, Visio, Software Project..., Business Process..., Management, Leadership, Analysis, Requirements Gathering, Cross-functional Team...
Education
Cardinal Stritch University 2006 — 2008
MBA, Masters of Business Administration
North Central Technical College 1999 — 2000
Associate, Computer Information Systems - Programmer/Analyst
University of Wisconsin-Eau Claire 1992 — 1996
Bachelor of Science, Organizational Communication
Dean Health Plan, Inc. April 2014 - Present
Group Health Cooperative of South Central Wisconsin 2012 - 2013
Chazen Museum of Art 2008 - 2012
Meriter Hospital 1998 - 2008
University of Wisconsin Hospital and Clinics 1991 - 1998
TV Broadcasters: Public, ABC, CBS and NBC Affiliate Stations 1980 - 1991
Skills
Marketing Communications, Corporate Communications, Community Outreach, Community Service, Crisis Management, Public Relations, Public Speaking, Healthcare, Healthcare Management, Health Insurance, Press Releases, Advertising, Fundraising, Media Relations, Marketing, Crisis Communications, Internal Communications, Leadership, Community Development, Marketing Strategy, Strategy, Strategic Communications, Event Planning
Education
University of Wisconsin-Madison 1992 — 1995
Master of Public Administration (MPA) - Robert M. LaFollette Institute of Public Affairs, Public Policy and Administration with Certificate in Health Management
Iowa State University 1977 — 1981
Bachelor of Arts (BA), Broadcast Journalism and Communications
Dean Health Plan, Inc. September 2013 - Present
Dean Health Plan, Inc. September 2012 - September 2013
Dean Health Plan, Inc. August 2011 - September 2012
Pitney Bowes November 2010 - May 2011
Family Services of Northeast Wisconsin February 2006 - November 2010
Mclean Family Chiropractic Ctr June 2005 - October 2005
Humana January 2004 - June 2005
Humana June 2001 - January 2004
Skills
Insurance, Health Insurance, Customer Service, Employee Benefits, Sales, Microsoft Excel, Outlook, Leadership, Microsoft Office, Call Centers, Customer Satisfaction, Access, PowerPoint, Microsoft Word, Team Leadership, Underwriting, Process Improvement, Management
Education
Green Bay West High School
ITT Technical Institute-Green Bay
Computer Systems Networking and Telecommunications
Network Health, Inc November 2014 - Present
Davis Healthcare Strategies January 2014 - Present
Dean Health Plan June 2009 - October 2013
Dean Health Plan, Inc. June 2009 - October 2013
MCS, Inc. October 2007 - June 2009
Wellmark January 2000 - October 2007
Symmetry 2001 - 2005
Skills
Medicine, Strategy, Managed Care, Healthcare, Disease Management, Health Policy, Medicare, Healthcare Management, Employee Benefits, Health Insurance, Healthcare Consulting, Insurance, Team Building, Leadership, Clinical Research, HIPAA, Healthcare Information..., Physicians, Healthcare Industry, EHR, Informatics, Medicaid, Quality Improvement, Hospitals, Medical Billing, EMR, Medical Coding, Physician Relations, Public Health, Cross-functional Team..., Policy, Data Analysis, Strategic Planning, Process Improvement, Provider Relations, Executive Management, Consulting, Utilization Management, Change Management, Analytics, Claim, Public Speaking
Education
Temple University School of Medicine 1985 — 1989
MD, Medicine
Temple University School of Medicine 1985 — 1989
Doctor of Medicine (M.D.), Medicine
Temple University School of Medicine 1985 — 1989
Doctor of Medicine (M.D.)
Columbia University in the City of New York 1982 — 1984
Post Baccalaureate in Pre Medicine, Pre Medicine
Minnesota State University, Mankato 1970 — 1972
BS, Biology/Biological Sciences, General
Dean Health Plan, Inc. November 2014 - Present
MercyCare Insurance Company January 2012 - July 2014
MercyCare Insurance Company February 2010 - January 2012
Mercy Health System February 2004 - February 2010
Skills
Training, Training Delivery, Event Planning, Customer Service, Healthcare, HIPAA, Team Building, Team Leadership, Healthcare Management, Policy and Procedure..., Process Improvement, Software Documentation, Revenue Cycle, Data Analysis, Access, Healthcare Information..., Quality Improvement, Microsoft Excel
Education
Cardinal Stritch University 2008 — 2010
Master of Science, Management
University of Wisconsin-Whitewater 2000 — 2003
BBA, General Management
Dean Health Plan, Inc. February 2014 - Present
Prevea360 Health Plan February 2014 - Present
Skills
Marketing Communications, Marketing, Marketing Strategy, Online Communications, Social Media Marketing, Brand Management, Photoshop, Newsletters, Photography, PowerPoint, Microsoft Word, Usability Testing, InDesign, Illustrator, Dreamweaver, Content Management, Online Advertising, Online News, Intranet Strategy, Direct Marketing, Wedding Photography, Event Planning, Graphic Arts, SEO, SEM, Website Development, Project Management, Supervision, Insurance, Healthcare, Health Insurance, Property & Casualty..., Graphic Design, Art Direction, Copywriting, Copy Editing, Portals, Direct Mail, Email Marketing, Banner Ads, Magazine Design, Product Marketing, Google Analytics, Microsoft Excel, Visio, Lead Generation, Kentico, Health Care Reform, Leadership
Education
Lakeland College
Bachelor's Degree, Business Management & Marketing
University of Wisconsin Medical Foundation October 2014 - Present
Dean Health Plan, Inc. July 2013 - October 2014
G4S Secure Solutions (USA) Inc. April 2012 - July 2013
SSI Technologies, Inc September 2009 - March 2012
Diamond Security April 2008 - October 2008
Skills
Security, Security Management, Customer Service, Microsoft Office, Team Building, Telecommunications, Operations Management, Non-Violent Crisis..., Emergency Planning, Physical Security, Security Training, Leadership, Executive Protection, Training, Workplace Violence, Corporate Security, Microsoft Excel, Emergency Management, Management, Process Improvement
Education
Upper Iowa University 2009 — 2011
Bachelor of Science (B.S.), Human Services, General
Blackhawk Technical College 2007 — 2009
Associate's degree, Criminal Justice
Evansville High School
The Management Group, Inc. July 2012 - Present
WPS Health Insurance October 2011 - January 2012
Dean Health Plan, Inc. March 2008 - August 2010
Skills
Medical Terminology, Collaboration Solutions, Microsoft Office, Microsoft Excel, Microsoft Word, Report Development, Accounting Applications, Customer Service, Health Insurance, Healthcare
Education
American Public University System 2014 — 2016
Associate's Degree, Accounting and Finance
Madison Area Technical College 2011 — 2013
Certified Nursing Assistant/ Patient Care, A/B
Dean Health Plan, Inc. April 2015 - Present
Dean Health Plan September 2012 - April 2015
Dean Health Plan February 2011 - September 2012
Dean Health Plan, Inc. November 2008 - February 2011
BW Designs January 2008 - November 2008
Wisconsin Partnership for Housing Development January 2006 - January 2008
Wisconsin Partnership for Housing Development May 2002 - January 2006
Skills
Health Insurance, Healthcare, Insurance, Process Improvement, Business Analysis, HIPAA, Visio, Employee Benefits, Analysis, Requirements Gathering, Vendor Management
Education
Globe University 2014 — 2016
Bachelor of Science, Business Administration, Business Administration and Management, General
Upper Iowa University 2010 — 2011
Business Administration and Management, General
Western Wisconsin Technical College 2000 — 2002
Associate in Applied Science Degree, Business Management/Human Resources
UW - La Crosse 1998 — 2000
Business Administration and Management, General
Sauk Prairie High School
Dean Health Plan, Inc. September 1998 - Present
Dean Health Plan January 2006 - February 2015
Dean Health Plan, Inc. January 2003 - January 2006
Dean Health Plan, Inc. September 1998 - December 2003
CJ's Restaurant January 1990 - August 1998
The Ground Round June 1987 - January 1990
Skills
Health Insurance, Healthcare, Medicare, Sales, Employee Benefits, Vendor Relationships, Customer Service, Underwriting, Program Management, Leadership, Data Analysis, Process Improvement, HIPAA, Customer Retention, Team Building, Managed Care
Education
Capella University 2015 — 2017
Master's Degree, Organizational Leadership
University of Wisconsin-Madison 2011 — 2013
Professional and Executive Development Courses: Strategic Sales & Sales Management
Dale Carnegie 2008 — 2012
Sales Advantage and Public Speaking Courses
University of Wisconsin-Stout 1983 — 1987
BS, Hotel & Restaurant Management
Dean Health Plan, Inc. May 2014 - Present
PlanNet~Global LLC June 2004 - May 2014
Blue Planet Strategies October 2011 - October 2013
Wisconsin Bioenergy Initiative November 2008 - April 2010
Skills
Event Planning, Public Speaking, Mining, Wastewater Treatment, Low Grade Ore, Project Planning, Project Management, Contract Management, Strategic Planning, Team Building, Customer Service, Budgets, Microsoft Office, Team Leadership, Negotiation, Management, Leadership, Marketing Strategy, Contract Negotiation, Program Management, Business Planning, Sales, Change Management, Organizational..., Marketing Communications, Business Strategy, Business Development, Research, Online Marketing, Strategy, Social Media, Marketing, Event Management, Product Development, Social Networking, Coaching, Energy, Entrepreneurship, Account Management, New Business Development, Start-ups, Product Marketing
Education
University of Wisconsin-Madison 2008 — 2010
B.Sc. Agricultural Sciences
University of Wisconsin-Madison 2008 — 2010
Business
Madison Area Technical College 2006 — 2008
Liberal Arts Transfer
Mead and Hunt Corporation February 2015 - Present
Sears Holdings Corporation May 2013 - January 2015
Dean Health Plan, Inc. January 2013 - May 2013
The Library of Congress of the United States of America March 2012 - November 2012
Fermilab September 2011 - March 2012
ALLSTATE INSURANCE COMPANY March 2002 - August 2011
NORTHERN TRUST BANK September 2000 - March 2001
HAMILTON SUNDSTRAND AEROSPACE A United Technologies Company March 2000 - September 2000
AMERITECH ITSD June 1998 - March 2000
Skills
VBScripting, Windows batch, Wise Scripting, Application Packaging, SCCM, Windows 7, Citrix, ITIL, VMware, XP, Windows Server, MDT, MSI, InstallShield, System Administration, TCP/IP, VBScript, Windows Scripting, System Deployment, Operating Systems, MSI Packaging, Software Installation, Poweshell, Active Directory, Scripting, Technical Support, Windows XP, Troubleshooting, Citrix Metaframe, VMware Workstation, SMS, Intelligence, Business Process..., Teamwork, Software Project..., Team Building, Business Intelligence, Software Quality...
Education
William Rainey Harper College 1996 — 1998
MCSE Microsoft Track, Microsoft Windows Environment
DeVry Institute of Technology 1982 — 1984
Electronics, Electronics and Communications
Daley College 1979 — 1982
LAS Degree, Teaching
Bristol Renaissance Faire June 2013 - September 2014
Bristol Renaissance Faire June 2006 - September 2014
Dean Health Plan, Inc. October 2011 - April 2013
Hancock Fabrics February 2010 - September 2011
Skills
Event Planning, Social Media, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Public Speaking, Editing, Event Management, Performing Arts
Education
New School For Massage 2014 — 2014
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Beloit College 2005 — 2009
Bachelor of Arts (B.A.), Fine/Studio Arts, General, Graduated Cum Laude
Dean Clinic May 2014 - Present
Dean Health Plan, Inc. March 2013 - March 2014
CUNA Mutual Group December 2011 - January 2013
West Corporation November 2010 - June 2011
Skills
HIPAA, Insurance, Healthcare, Medicare, SDLC, Employee Benefits, Access, Time Management, Claim, Data Entry, Customer Satisfaction, Training
Education
Globe University-Madison West 2011 — 2014
Associates Degree, Medical Assistant
Dean Health Plan, Inc. November 2014 - Present
UnitedHealth Group August 2013 - November 2014
Sentry Insurance January 2012 - August 2013
Sentry Insurance June 2009 - December 2011
Skills
Insurance, Liability, Property & Casualty..., Microsoft Excel, General Insurance, Commercial Insurance
Education
University of Minnesota - Carlson School of Management 2007 — 2009
Undergraduate, Accounting, Finance, Latin Minor, Anthropology Minor
Hillsdale College 2004 — 2006
Undergraduate, Classics, Financial Management
Hopkins 2000 — 2004
Navitus Health Solutions May 2014 - Present
Dean Health Plan, Inc. January 2012 - May 2014
Dean Health Plan, Inc. August 2007 - December 2011
US Forest Service May 2001 - August 2007
Skills
QlikView, Financial Risk, Business Economics, Health Economics, Health Insurance, Pharmacy Benefit..., Finance, Underwriting, Insurance, Economics, Actuarial Science, Employee Benefits, Analysis, Leadership, Managed Care, Management, Requirements Gathering
Education
Edgewood College
Bachelor of Science (B.S.), Economics, Cum Laude
Dean Health Plan, Inc. October 2014 - Present
Dean Health Plan, Inc. May 2012 - Present
QBE the Americas February 2008 - May 2012
QBE Insurance February 2008 - October 2010
Connections Counseling, LLC 2002 - 2010
St. Mary's Dean Ventures November 2006 - February 2008
Skills
Administrative..., Network Administration, Contract Negotiation, Contract Management, AODA, Mental Health, Contractual Agreements, Business Correspondence, Healthcare, Adobe Professional, Open Source, Claims Handling, Claims Resolution, Property & Casualty..., Property Claims, Customer Service, Provider Network..., Claims Investigations, Claim, Insurance, General Insurance, OpenSource Librarian, Time Management
Education
DeForest
Edgewood College
Bachelor of Business Administration (BBA)
Edgewood College
Bachelor of Business Administration (BBA), Elementary Education and Teaching
Molina Healthcare March 2015 - May 2015
Dean Health Plan, Inc. January 2015 - March 2015
Telligen November 2012 - August 2014
Meridian Health Plan February 2012 - November 2012
Easter Seals of Iowa March 2011 - January 2012
Accessible Staffing October 2004 - August 2010
Skills
Quality Improvement, Data Analysis, Healthcare Information..., Hospitals, Software Documentation, Managed Care, Leadership, Informatics, Quality Assurance, Analysis, Inpatient, Project Management, Change Management, Business Process..., Coaching, Healthcare Management, Research, Healthcare, Training, Microsoft Office, Customer Service, Process Improvement, Clinical Research, EHR, HIPAA, EMR, Microsoft Excel, Medicare, Strategic Planning, Team Building, Program Management, Epic Systems, PowerPoint, Microsoft Word, Performance Improvement, Medicaid, Medical Records, Public Health, Medical Terminology, Documentation
Education
Iowa State University 2009 — 2010
Bachelor of Science, Child, Adult, Family Services Option; Adult and Family
Indian Hills Community College 2013 — 2015
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Mercy College of Health Sciences 2005 — 2007
NA, Nursing
Morningside College 2002 — 2004
NA, Nursing
Dean Health Plan, Inc. September 2014 - Present
Freedom Graphic Systems May 2013 - September 2013
Fluno Center September 2013 - 2013
Edgewood College August 2008 - June 2012
GE Healthcare January 2007 - October 2007
LaQuinta Inn & Suites October 2004 - September 2006
Oscar Mayer July 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Customer Service, Teamwork, Public Speaking, Research, Social Media, Java, HTML, English, Team Leadership, Hospitality Industry, Call Centers, Cold Calling, Retail Sales, Customer Satisfaction, Sales
Education
Edgewood College 2009 — 2013
BBA, Business Administration and Management, General
UCB April 2013 - Present
Dean Health Plan, Inc. July 2009 - April 2013
Takeda Pharmaceutical March 2005 - August 2008
Ochsner Health Plan October 1993 - October 1998
Skills
Managed Care, Pharmacy Benefit..., Pharmacy, Pharmaceutical Industry, Medicare, Pharmaceutics, Healthcare, Health Policy, Healthcare Management, Employee Benefits, Pharmacy Automation, Insurance, Medicare Part D, Healthcare Information..., Pharmacists, Medicaid, Disease Management, Informatics, Diabetes, Healthcare Industry, HIPAA, Pharmaceutical Sales, HMO
Education
DePaul University
M.B.A., Marketing, Finance
Drake University
B.S., Pharmacy
Dean Health Plan, Inc. 2015 - Present
SSM Health Care 2000 - Present
SSM Health Care 1999 - 2000
SSM Health Care 1998 - 1999
United Health Care of the MId West 1995 - 1998
Family Health Plan 1994 - 1995
Family Health Plan 1991 - 1994
Family Health Plan 1987 - 1991
Family Health Plan 1985 - 1987
Family Health Plan 1984 - 1985
Skills
Healthcare Management, Hospitals, Healthcare Information..., Medicine, Health Policy, Healthcare, Managed Care, Physicians, EHR, Clinical Research, Internal Medicine, Medicare, Strategic Planning, Informatics, Leadership, Medical Education, HIPAA, Healthcare Consulting, Quality Management, Program Management, EMR
Education
Harvard University 1971 — 1975
A.B. cum Laude, Chemistry and Physics
Stanford University School of Medicine 1975 — 1980
M.D., Medicine
University of California, San Francisco - School of Medicine 1980 — 1983
Interniship and Residency, Internal Medicine
Dean Health Plan, Inc. August 2015 - Present
The Alliance February 2012 - August 2015
Dean Health Plan August 2009 - February 2012
Dean Health Plan 2008 - August 2009
Dean Health Plan July 2006 - 2008
American Family Insurance June 2005 - July 2006
American Family Insurance March 2003 - June 2005
American Family Insurance October 2001 - March 2003
American Family Insurance June 1997 - October 2001
Skills
Product Management, Cross-functional Team..., Product Development, Competitive Analysis, Strategy, Management, Data Analysis, Leadership, Marketing Research, Analytics, Market Research, Marketing, Strategic Planning, Healthcare, Project Management, Customer Experience, Business Intelligence, Program Management, Market Development, Product Innovation, Marketing Communications, Business Planning, Market Planning, Entrepreneurship, Insurance, Self-funded health plans, Health Insurance
Education
Leadership Greater Madison (LGM) 2014 — 2015
University of Wisconsin-Madison - School of Business
Masters Certificate Product Management & Strategy, Business Administration and Management, General
Cardinal Stritch University 2001 — 2004
Master of Business Administration (MBA)
University of Wisconsin-Madison - School of Business 2001 — 2003
Masters Certificate in Project Management
University of Wisconsin-La Crosse 1991 — 1996
Bachelor of Science (BS), Biology
Dean Health Plan, Inc. January 2014 - Present
Lakeview Specialty Hopsital and Rehab October 2011 - May 2013
Community Care, Inc November 2004 - October 2011
CIGNA Healthcare June 2003 - September 2004
Accountable Health Plans of America January 1995 - January 2003
Skills
Healthcare, Managed Care, Hospitals, Budgeting, Customer Relations, Budgets, Health Insurance, Contract Negotiation, Network Development, Nonprofits, Provider Relations, Team Building, Program Management, Customer Service, Medicare, Recruiting, Medicaid, Healthcare Management, Revenue Cycle, HIPAA, Leadership, Business Coaching, Project Management, Team Management, Mentoring, Entrepreneurship, Conflict Resolution, Speaker Programs, Credentialing, Home Care, Utilization Management, Health Policy, Disease Management, Healthcare Information..., EHR, Physician Relations, Healthcare Industry, Healthcare Reimbursement, Quality Improvement, HMO, Case Management, Healthcare Consulting, Nursing, Long-term Care
Education
Cardinal Stritch University 1991 — 1994
Bachelor of Science in Business Management, Business Administration and Management, General
Center for Legal Technology
Concordia College
Certification, Medical Assistant
Unity Health Insurance September 2015 - Present
Group Health Cooperative of South Central Wisconsin October 2013 - Present
Hologic October 2011 - November 2012
CPM HealthGrades January 2010 - October 2011
ERDMAN August 2007 - January 2010
Dean Health System August 2003 - August 2007
Dean Health System August 2003 - January 2004
Novartis Pharmaceuticals October 1999 - August 2003
Dean Health Plan, Inc. January 1997 - October 1999
Skills
Competitive Analysis, Marketing, Product Development, Business Strategy, Selling Skills, Brand Management, Strategy, Management, Territory Management, Strategic Alliances, Sales, Product Launch, Marketing Strategy, New Business Development, Product Marketing, Cross-functional Team..., Product Management, Sales Management, CRM, Managed Care, Healthcare, Physician Relations, Employer Engagement, Healthcare Management, Population Health, Strategic Planning, Business Development, Selling, Sales Operations, Sales Presentations, Entrepreneurship, Medical Devices, Training, Budgets, Project Planning, Marketing Management, Cardiology, Market Analysis, Market Planning, Strategic Partnerships, Market Development, Account Management, Global Marketing, Executive Management, Leadership, Business Process..., Start-ups, Integrated Marketing, Capital Equipment
Education
La Salle University 1991 — 1995
B.A, History-Political Science; Education Concentration
Group Health Cooperative of South Central Wisconsin August 2015 - Present
Dean Health Plan, Inc. March 2015 - August 2015
UW Health March 2011 - February 2015
Meriter-UnityPoint Health October 2010 - February 2011
Village of Arena April 2010 - January 2011
Meriter-UnityPoint Health May 2008 - October 2010
Meriter-UnityPoint Health November 2004 - May 2008
Meriter-UnityPoint Health December 2002 - November 2004
Meriter-UnityPoint Health July 2000 - December 2002
Skills
Nursing, Patient Safety, EMR, Epic Systems, Healthcare, Patient Education, Nursing Education, EHR, Cpr Certified, Ambulatory, Patient Advocacy, Medical Terminology, HIPAA, Direct Patient Care, Ambulatory Care, Vital Signs, Health Education, Case Management
Education
Edgewood College 1998 — 2002
Bachelor of science, Nursing Science
Belleville High School 1994 — 1998
Diploma
Dean Health Plan, Inc. May 2014 - Present
Dean health plan November 2007 - May 2014
Dean health plan November 2007 - May 2014
Skills
Insurance, Process Improvement, Customer Service, Call Centers, Team Leadership, Microsoft Excel, Customer Satisfaction, Data Analysis, Microsoft Office, Business Analysis, Health Insurance, Microsoft Word, Financial Reporting, PowerPoint, Accounting, Software Documentation, Account Management, Employee Benefits, Healthcare Information, Medicare, Large and Small groups...
Education
Loras College 1995 — 1997
Dunbar Vocational High School 1991 — 1995
BlueTree Network November 2014 - Present
Dean Health Plan, Inc. April 2014 - November 2014
Dean Health Plan, Inc. November 2013 - April 2014
Epic February 2012 - November 2013
Epic September 2007 - November 2012
University of Wisconsin-Madison September 2004 - August 2007
Skills
Epic Systems, Healthcare Information..., EHR, Software Implementation, EMR, Hospitals, Software Documentation, Revenue Cycle, Hands-on Training, Training, Software Project..., Project Management, Quality Assurance, Technical Writing, Troubleshooting, Change Management, Instructor-led Training, Training Delivery, Instructional Design, Data Analysis, Captivate, Visio, HIPAA, E-Learning, Employee Training, Program Management, SharePoint, Process Improvement, Curriculum Design, GoLive
Education
University of Wisconsin-Madison 2004 — 2007
M.S., Conservation Biology & Sustainable Development
Lake Forest College 2000 — 2004
B.A., Environmental Studies, French
Brush
American College of Radiology March 2015 - Present
Fairfax Radiological Consultants, PC July 2013 - Present
Dean Health Plan, Inc. August 2006 - June 2013
ALBANY MEDICAL CENTER November 2004 - June 2006
St. Peter's Hospital June 2000 - June 2006
Skills
Hospitals, Healthcare, Medical Imaging, Radiology, PACS, Diagnostic Ultrasound, Vascular, Breast Imaging, Direct Patient Care, Ultrasound, Sonography, Abdominal, Small Parts, Breast, ARDMS, ARRT, EMR, Patient Safety, HIPAA, Medical Terminology, Medical Records, Cpr Certified, Inpatient, X-ray, Healthcare Information..., Epic Systems, Doppler, EKG, OB/GYN
Education
Hudson Valley Community College 1999 — 2000
Certificate, Diagnostic Medical Sonography, 4.0
Hudson Valley Community College 1997 — 1999
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Hudson Valley Community College 1995 — 1997
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
WealthCounsel, LLC June 2014 - Present
M3 Insurance August 2012 - June 2014
Dean Health Plan, Inc. November 2011 - August 2012
Teel Plastics December 1999 - November 2011
Telephone and Data Systems™ (TDS™) November 1998 - December 1999
American Family Insurance May 1998 - November 1998
CUNA Mutual Group November 1994 - May 1998
Farm Credit Services of Western WI March 1993 - November 1994
Magna Publications March 1991 - March 1993
Skills
Financial Reporting, Leadership, Financial Analysis, Accounting, Business Process..., Finance, Analysis, Process Improvement, Strategic Planning, Business Analysis, Corporate Finance, Internal Controls, Auditing, Forecasting, Project Management, Team Building, Insurance, Employee Benefits, Business Intelligence, Access, Budget Forecasts, GAAP, Cash Management, Internal Audit, Managerial Finance, Manufacturing, Data Analysis, Analytics, Asset Managment, Capital Budgeting, Change Management, Continuous Improvement, Cost Accounting, Crystal Reports, ERP Implementations, Human Resources, Information Technology, Lean Manufacturing, microsoft access, Microsoft Excel, Microsoft SQL Server, Oracle SQL, Organizational..., Performance Metrics, Risk Management, Shared Services, Strategic Financial..., Team Leadership, Sarbanes-Oxley, Business Strategy
Education
Lakeland College 2011 — 2015
Master’s Degree, Finance Concentration
Madison Area Technical College 1996 — 1998
Associates, Programmer/Analyst
University of Wisconsin-Whitewater 1986 — 1991
BBA, Accounting w/Emphasis in Math & Computer Science
N/A June 2014 - Present
Dean Health Plan, Inc. July 2007 - April 2014
Miller, Cooper & Co., Ltd. February 2002 - December 2006
William Perkowitz Designs 1980 - 1982
Skills
Employee Benefits, Health Insurance, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Professional, SharePoint, Financial Services, Outlook, PowerPoint
Education
College of Lake County
UW Health April 2015 - Present
UW Health October 2014 - April 2015
Dean Health Plan, Inc. February 2014 - September 2014
Dean Clinic November 2012 - February 2014
Westmont College June 2007 - July 2012
GMAC August 2006 - May 2007
Amgen--Act 1 On-Site at Amgen February 2006 - August 2006
Salem Communications May 2005 - February 2006
BioSource International (Now Life Technologies) September 2004 - May 2005
Skills
Benefits Administration, Compensation, Benefits, Employee Relations, Outlook, Internships, Human Resources, Recruiting, College Recruiting, Training, Employee Benefits, Deferred Compensation, HRIS, New Hire Orientations, Personnel Management
Education
California Lutheran University 2009 — 2011
Master
California Lutheran University 2003 — 2006
BA
Dean Health Plan, Inc. April 2012 - Present
Navitus Health Solutions September 2011 - August 2012
TEKsystems January 2011 - June 2011
WPS Health Insurance March 2004 - January 2011
Programming Solutions April 1999 - December 2003
Park Nicollet Health Services 1996 - 1998
GE Capital Consulting 1996 - 1997
West Publishing January 1993 - July 1994
Skills
Requirements Gathering, Business Analysis, Visio, SDLC, Software Documentation, Requirements Analysis, Requirements Management, Software Project..., Software Development, Leadership, Testing, Systems Analysis, Visual Basic, Business Process..., Change Management, Risk Management, Process Modeling, Project Planning, MS Project, Microsoft Word, Management, Functional Requirements, Word, Excel, Communication, Diplomacy, Attention To Detail, Seeing The Big Picture, Negotiation, Persuasion, Requirements..., Coaching, Mentoring, WBS, SWOT analysis, Prioritization, Activity Diagrams, Use Case, UML, BPMN, OOAD, Microsoft Office, Stakeholder Analysis, Process Improvement, Business Process, Business Requirements, Project Management, Lean Thinking, Green Belt, Analysis
Education
Bowling Green State University 1991 — 1993
Bachelor, Business Administration/Management Information Systems
Spectrum Brands February 2013 - Present
Renaissance Learning June 2012 - November 2012
Spectrum Brands August 2011 - May 2012
Dean Health Plan, Inc. July 2011 - August 2011
Covance August 2004 - June 2011
Covance April 1989 - August 2004
Covance June 1985 - April 1989
Skills
Forecasting, Budget, Operating Budgets, Profitability Analysis, Productivity, Project Management, Operations Management, Scientific Management, Process Management, Contract Management, Pricing Strategy, Pricing Analysis, Six Sigma, Business Development, Cross-functional Team..., Sales Compensation, CRO, Leadership, Pharmaceutical Industry, Budgets, Vendor Management, Business Strategy, Business Analysis, Analysis, Process Improvement, Training, Quality Assurance, CO-PA, Financial Analysis, Management, Strategic Financial..., Finance, Program Management, Competitive Analysis, Strategy, Business Process..., Financial Planning, Drug Development, Mergers & Acquisitions, Manufacturing, Data Analysis
Education
Edgewood College 1999 — 2002
MBA, Finance
University of Wisconsin-Eau Claire 1972 — 1976
BS, Zoology and Psychology, Chemistry
Life 2012 - Present
Dean Health Plan, Inc. 2011 - 2012
ICS-MAS 2010 - 2011
Isthmus 2009 - 2010
Capital Newspapers 2002 - 2009
CUES 2007 - 2008
Isthmus 2005 - 2006
The Other Side Coffee Shop / www.shopthisplanet.com 2000 - 2001
Matrix Direct 1998 - 2000
CUNA Mutual Group 1993 - 1998
Skills
Advertising, Sales, Account Management, Call Center, Online Advertising, Customer Service, Training, Coaching, Marketing, Recruiting, Social Media
Education
Madison Area Technical College 2009 — 2009
Marketing, Advertising
Madison Media Institute March 2014 - Present
Madison Media Institute 2013 - 2015
Madison Media Institute 2013 - 2015
Corinthian Colleges September 2012 - June 2013
Dean Health Plan, Inc. May 2011 - November 2012
Humana Small Business Sales Consultant August 2003 - April 2009
The Coca-Cola Company June 2002 - June 2003
Skills
Employee Benefits, Insurance, Account Management, Term Life Insurance, Customer Service, Life Insurance, Health Insurance, Team Building, Strategic Planning, Disability Insurance, Sales Management, Long-term Care, Fixed Annuities, Marketing Strategy, New Business Development, Management, Sales
Education
Cardinal Stritch University 2009 — 2012
Associate of Science (AS), Business
Art Institute of Houston 1990 — 1992
UCLA Health July 2014 - Present
Dean Health Plan, Inc. July 2013 - July 2014
Epic Systems August 2010 - July 2013
Sika Corporation July 2004 - May 2006
Skills
Management, Cross-functional Team..., Testing, Analysis, Project Management, Microsoft Office, Process Improvement, Product Development, Six Sigma, Data Analysis, Engineering, Visio, Continuous Improvement, Operations Management, Strategic Planning, Business Analysis, Leadership, Change Management, Vendor Management, Marketing, Project Planning
Education
Wayne State University 2009 — 2010
Master of Business Administration, Marketing, Management
Wayne State University 2006 — 2009
Bachelor of Science in Business Administration, Management
Kettering University 2004 — 2006
Mechanical Engineering
Dean Health Plan, Inc. March 2015 - Present
Productive Processing Inc November 2013 - Present
QBE North America July 2001 - June 2012
WPS Health Insurance December 1997 - March 2001
ABN Amro May 1995 - October 1997
Skills
Data Entry, Insurance, Claim, General Insurance
Education
City Colleges of Chicago-Kennedy-King College 1986 — 1986
G.E.D.
Dean Health Plan, Inc. July 2014 - Present
Dean Health System July 2012 - Present
Lawrence University June 2011 - December 2011
Elmdale Wellness Center 2004 - 2008
Skills
SumTotal, Learning Management..., Health Insurance, Leadership Development, Process Improvement, PowerPoint, Microsoft Excel, Microsoft Word, Fundraising, Customer Service, Microsoft Office, SharePoint, Social Media, Green Belt, Community Outreach
Education
Lawrence University 2008 — 2012
BM, Classical Guitar Performance
Dean Health Plan, Inc. June 2014 - Present
Alzheimer's Association® January 2014 - May 2014
Sports Authority August 2009 - July 2010
Chicago Wolves September 2008 - May 2009
Ann's Hallmark September 2007 - February 2008
Skills
Health Education, Public Speaking, Community Outreach, Event Planning, Nonprofits, Public Health, Wellness, Community Health, Fundraising, PowerPoint, Customer Service, Employee Wellness, Employee Wellness..., Corporate Wellness, Microsoft Office, Volunteer Recruiting, Social Media, Volunteer Management, Health Promotion, Budget Management, Program Evaluation, Health Program Planning
Education
Illinois State University 2010 — 2014
Bachelor of Science (BS), Community Health Education
Harper College 2009 — 2010
Madison Area Rehabilitiation Centers Inc March 2014 - Present
Dean Health Plan, Inc. March 2013 - March 2014
Laser Link Golf July 2012 - February 2013
Blackhawk Technical College April 2012 - May 2012
Wee Ones Child Care Center September 2008 - December 2010
Bank of Evansville April 2008 - September 2008
Skills
Microsoft Excel, Accounts Receivable, Accounts Payable, Collections, Microsoft Office, Account Management, Data Entry, Bank Reconciliation, QuickBooks, 10 Key, Personal Income Tax..., Payroll Processing, Microsoft Word
Education
Upper Iowa University 2013 — 2014
Bachelor's Degree, Accounting
Blackhawk Technical College 2009 — 2012
A.A.S. Degree, Accounting
LifeLock October 2014 - Present
Dean Health Plan, Inc. June 2014 - October 2014
Wells Fargo October 2012 - May 2014
Sherwin Williams August 2012 - October 2012
TriHealth March 2012 - July 2012
Wells Fargo August 2010 - March 2012
S&P January 2009 - July 2010
Skills
Business Objects, Business Intelligence, Crystal Xcelsius 2008, Data Warehousing, Oracle, PL/SQL, T-SQL, Informatica, ETL, Klipfolio, Tableau, Data Modeling, SDLC, SQL, Requirements Analysis, Databases, Microsoft SQL Server, Business Analysis, SAP BW, Unix, SAP BI, Agile Methodologies
Education
JNTU 2002 — 2006
Bachelor's degree, Computer Science, A
California State University, Fresno
Dean Health Plan, Inc. January 2013 - January 2015
Monona State Bank November 2011 - January 2013
Autobase, Inc. May 2010 - November 2011
Matchbook Creative January 2010 - May 2010
Butler University National Student Advertising Competition Team August 2009 - May 2010
The Butler Collegian August 2009 - May 2010
Butler University August 2006 - May 2010
One Lucky Guitar, Inc. May 2009 - August 2009
Skills
QuarkXPress, Illustrator, InDesign, Dreamweaver, Photoshop, Video Editing, Premiere, HTML, Creative Direction, Graphic Design, Adobe Creative Suite, Email Marketing, Facebook, Logo Design, Digital Illustration, Stand-up Comedy, Grammar, Creative Writing, Advertising, Graphics
Education
Butler University 2006 — 2010
Integrated Communications, Gender and Ethnic Studies
Homestead High School 2002 — 2006
D.R. Medical Rides LLC August 2013 - Present
Women Helping Women WINN January 2015 - Present
Thirty-One Gifts August 2012 - Present
Connie's Studio September 2010 - Present
Forster Electrical Engineering February 2013 - February 2014
Dean Health Plan, Inc. August 2010 - August 2012
Skills
Therapeutic Massage, Aromatherapy, Beauty Industry, Craniosacral Therapy, Customer Service, Neuromuscular Therapy, Trigger Point Therapy, Reiki, Deep Tissue Massage, Spa, Wellness, Yoga, Chair Massage, Account Management, Waxing, Color Correction, Precision Haircutting, Nail Care, Accounting, Accounts Payable, Project Management, Event Planning, Accounts Receivable, Employee Training, Strategic Planning, Reflexology, Swedish, Training, Stress Management, Lymphatic Drainage, Invoicing, Cosmetology, Small Business, Insurance, Customer Service..., Holistic Health, Home Based Business, Networking, Social Networking, Administration
Education
Blue Sky School of Professional Massage and Therapeutic Bodywork 2008 — 2009
NCBTMB, Massage Therapy/Therapeutic Massage
Madison Cosmetology College 2003 — 2004
Cosmetology/Cosmetologist, General
Stoughton High School
Self Employed 2015 - Present
WPS Health Insurance 2014 - 2015
CUNA Mutual Group 2014 - 2014
Dean Health Plan, Inc. 2008 - 2014
CUNA Mutual Group 2006 - 2008
Northwest School of Wooden Boatbuilding 2005 - 2006
Hiebing 2002 - 2005
Morgan&Myers 1987 - 2002
WR Grace (Walnut Grove Products) February 1985 - July 1987
Skills
Strategy, Public Relations, Brand Development, Reputation Management, Marketing, Health Insurance, Communications Planning, Medicare, Copywriting, Advertising, Corporate Affairs, Internal Communications, Executive-level..., B2B Marketing, Health Care Reform, Key Message Development, Culture Change, Employee Engagement, Legacy System Conversion, Journalism, Agricultural Marketing, Copy Editing, Newsletters, Healthcare, Pet Food, Animal Nutrition
Education
Iowa State University 1982 — 1984
BS, Journalism, Marketing
Southeast Missouri State University 1980 — 1982
Journalism
Dean Health Plan, Inc. February 2015 - Present
Dental Health Associates of Madison May 2014 - January 2015
Madison Smile Solutions December 2010 - May 2014
Skills
Project Management, Outlook, Oral & Written..., Time Management, Organizational..., Administrative Work, Executive Calendar..., Quality Patient Care, Customer Service, Travel Planning, Office Administration, Microsoft Excel, PowerPoint, Meeting Facilitation
Education
Edgewood College 2010 — 2013
Bachelor of Science (B.S.), Psychology
WPS Health Insurance and Arise Health Plan October 2013 - Present
Security Health Plan August 2012 - September 2013
Dean Health Plan, Inc. June 2006 - June 2012
Dean Clinic October 2004 - June 2012
Dean Clinic July 2006 - December 2008
Dean Clinic January 2005 - December 2007
US Navy September 2002 - September 2004
US Navy August 1996 - August 1999
US Navy August 1994 - August 1996
Skills
Emergency Medicine, Board Certified, Healthcare Management, Public Health, Health Insurance, Health Services Research, Clinics, Medical Management, Healthcare, Healthcare Information..., Hospitals, Management, Managed Care, Clinical Research, Utilization Management, Physicians, Health Policy, EHR, Quality Improvement, Disease Management, Informatics, EMR, Healthcare Consulting, Medicare, ACLS, Internal Medicine, Medicine, HIPAA, Medical Education, Medicaid, Evidence-based Medicine, Patient Safety, Physician Relations
Education
Portsmouth Naval Medical Center 1999 — 2002
Postgraduate Residency, Emergency Medicine
Oakland Naval Hospital 1993 — 1994
Postgraduate Internship, Transitional Year
University of North Carolina at Chapel Hill 1992 — 1993
MPH, Health Policy and Administration
Temple University School of Medicine 1986 — 1992
MD, Medicine
Franklin & Marshall College 1981 — 1985
BA, Medical Anthropology
Dean Health Plan, Inc. March 2015 - Present
All Medical Personnel February 2015 - March 2015
Presbyterian Healthcare Services July 2014 - January 2015
Dean Clinic October 2013 - June 2014
WPS Health Insurance April 2012 - October 2013
Hewlett-Packard May 2011 - April 2012
Allstate Insurance Company February 2008 - May 2011
American Customer Care August 2007 - February 2008
Manpower January 2007 - April 2007
Richards Benefits & Financial Services, LLC April 2006 - December 2006
Skills
Customer Service, Insurance, Microsoft Office, Health Insurance, Claim, Microsoft Excel, Outlook, Life Insurance, Leadership, Access, Call Centers, Financial Services, Cost Accounting, Marketing, Office Management, Accounting, Sales, Interviews, Finance, PowerPoint, Medicare, Program Management
Education
Cardinal Stritch University 2010 — 2012
Bachelors Degree, Business Management
Southwest Wisconsin Technical College 1999 — 2001
Associate's degree, Accounting and Related Services
Southwest Wisconsin Technical College 1999 — 2001
Associates Degree, Accounting / Tax Preparation
Delavan-Darien High School 1977 — 1981
Nordic Consulting Partners, Inc September 2012 - Present
The Children's Hospital of Philadelphia August 2013 - Present
UTMB September 2012 - June 2013
Trissential September 2011 - July 2012
Dean Health Plan, Inc. September 2011 - July 2012
Epic September 2008 - September 2011
Wilks Brother's Farm June 1996 - August 2008
Badgerland Alarm May 2007 - August 2007
Skills
Healthcare Information..., Business Process..., Epic Systems, Project Management, Software Implementation, Project Planning, Testing, Data Warehousing, Hospitals, Leadership, Management, Process Improvement
Education
Edgewood College 2004 — 2008
Bachelor's, Management & Marketing
WPS Health Insurance January 2014 - Present
Dean Health Plan, Inc. July 2012 - January 2014
Dean Health Plan, Inc. September 2010 - July 2012
AnchorBank July 2004 - November 2009
Skills
Customer Service, Microsoft Excel, Financial Analysis, Microsoft Word, Outlook, Process Improvement, Banking, PowerPoint, Accounting, Risk Management, Financial Reporting, Analysis, Loans, Credit, Microsoft Office, Data Analysis, Credit Analysis, Team Leadership, QuickBooks, Account Reconciliation, Insurance, Sales, Leadership, Auditing, Forecasting, Access, Budgets, Internal Audit, Data Entry
Education
University of Phoenix 2007 — 2009
Master of Business Administration (M.B.A.), Accounting, 3.64
Loras College 1993 — 1997
Bachelor of Arts (BA), Sport and Fitness Administration/Management
Morgan Park High School 1989 — 1993
Graduate, n/a
Humana July 2013 - Present
Dean Health Plan, Inc. November 2010 - July 2013
Hewlett-Packard December 2009 - November 2010
EMS 2007 - 2009
Skills
Healthcare Sales..., Data Analysis, Risk Analysis, Proposal Production, Business Objects Data..., Manage Client..., E-commerce Consulting, Small Group..., Licensed Life & Health..., Telecommunications, Healthcare Claims..., Strategic Planning, Customer Service, Management
Education
American InterContinental University 2009 — 2012
Bachelor's Degree, Business Administration and Healthcare Management
Madison Memorial High School 1991 — 1995
Diploma
Schenck Process LLC November 2014 - Present
Dean Health Plan, Inc. March 2011 - Present
City of Beloit September 2010 - November 2014
Aqua Aerobic Systems June 2003 - September 2010
Archer Daniels Midland (ADM) June 2001 - June 2003
Douglas Machine LLC June 1991 - June 2000
Illinois Department of Corrections January 1985 - January 1991
Skills
iFix SCADA, Allen Bradley PLC, Instrumentation, MS Office Suite, Organizational..., Hydraulics, PLC, SCADA, Electrical, Troubleshooting, Electricians, Allen Bradley, Automation, Variable Frequency..., Process Control, Microsoft Office, Program Management, Engineering, Water, Project Planning, Testing, Supervisory Skills, Control Systems Design, Training, Process Automation, Leadership, PLC Programming, Human Resources, Preventive Maintenance, Construction, HMI Programming, Pumps, Manufacturing
Education
DeVry University 2001 — 2005
BS, Engineering
Sauk Valley College 1984 — 1989
AAS Degree, Electrical/Mechanical Engineering Technology
Illinois State Police Academy 1985 — 1986
AS Degree, Correctional Security & Criminal Justice
Polo community high school 1980 — 1984
Diploma, Industrial Arts, Agriculture
The Family Center January 2015 - Present
Agrace HospiceCare November 2009 - April 2015
Dean Health Plan, Inc. March 2004 - November 2008
Skills
Nonprofits, Highly detail oriented, Fine Art, Community Outreach, Creative Direction, Mental Health Counseling, Telephone Skills, Customer Service, Empathy, Event Planning, Program Development, Listener, Data Entry, Health Insurance, Mental Health, Healthcare, Volunteer Management, Newsletters, Phone Skills, Family Therapy
Education
University of Wisconsin-La Crosse 1998 — 2004
BS, Fine/Studio Arts, General
Colby High School 1992 — 1998
Edgewood College
Master's in Marriage and Family Therapy
Dean Health Plan, Inc. April 2013 - Present
Dean Health Plan, Inc. June 2011 - April 2013
Dean Health Plan, Inc. July 2008 - June 2011
2005 - 2008 April 2005 - June 2008
Child Development Inc. Nature of Kids February 2005 - April 2005
Kennedy Heights Community Center October 2004 - February 2005
City of Madison Police Department May 2004 - October 2004
Dodge County Sheriff's Department September 2003 - April 2004
Kennedy Heights Community Center January 2001 - January 2003
Skills
Health Communication, Data Analysis, Grant Writing, Grant Coordination, Data Collection, Program Development, Program Evaluation, Program Implementation, Process Improvement, Motivational..., Health Education, Survey Design, Microsoft Office..., PowerPoint, Microsoft Excel, Microsoft Office 2007, Microsoft Office 2003, Outlook, Community Outreach, Customer Service, HIPAA, Public Speaking, Public Health, Team Building, Program Management, Leadership, Healthcare, Healthcare Management, Social Media, Project Management, Hospitals
Education
Boston University 2011 — 2012
Master of Science; 2012, Health Communication
Madison Area Technical College 2006 — 2008
Certified Nursing Assistant, Nursing Assistant
Upper Iowa University 2000 — 2003
Bachelor of Science, Psychology
BeaconHill Staffing February 2015 - Present
WEA Trust October 2006 - December 2014
United Government Services May 2006 - October 2006
Dean Health Plan, Inc. April 2001 - January 2006
Skills
Business Analysis, PMP, Business Process..., Project Portfolio..., Management, SDLC, PMO, Vendor Management, Software Project..., Requirements Analysis, Leadership, Risk Management, Process Improvement, Data Analysis, Team Leadership, Change Management, Resource Management, Analysis, Program Management, Software Documentation, Strategic Planning, Project Delivery, Business Intelligence, IT Management, Visio, Insurance, Cross-functional Team..., Requirements Gathering, IT Strategy, MS Project, Team Building, Project Management, Process Engineering, SharePoint, Software Development, Quality Assurance, Business Requirements, Integration, Agile Project Management, Product Management, Project Planning, CRM, Agile Methodologies, Microsoft Project
Education
Madison Area Technical College 2015 — 2015
Lean Six Sigma Green Belt (LSSGB)
Silver Lake College 1997 — 1999
Master of Science, Management and Organizational Behavior
Lakeland College 1994 — 1996
Bachelor of Arts, Business Administration
Robert W. Baird & Co. June 2015 - Present
Aurora Health Care August 2014 - June 2015
Dean Health Plan, Inc. March 2012 - August 2014
Abercrombie & Fitch December 2011 - April 2012
Alorica February 2011 - September 2011
Canadian Embassy March 2011 - March 2011
Provitel March 2010 - February 2011
Skills
Customer Service, Health Insurance, Outlook, Call Centers, Access, Microsoft Office, Patient Registration, Microsoft SQL Server, JavaScript, Employee Benefits, Microsoft Excel, Leadership
Education
University of Wisconsin-Milwaukee 2014 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General, 3.24
Madison Area Technical College 2012 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Instituto Tecnológico de Santo Domingo 2006 — 2011
Bachelor of Engineering (B.E.), Mechanical Engineering
Saint Loouis de Gonzague 1998 — 2003
High School Diploma
Dean Health Plan, Inc. April 2015 - Present
Dean Health Plan, Inc. July 2014 - April 2015
International Crane Foundation February 2008 - July 2014
Divine Savior Healthcare 2006 - 2008
Alliant Energy 2004 - 2006
Capital Newspapers 2001 - 2004
Forest Products Society 2000 - 2001
Skills
Communications, Grant Writing, Editing, Media Relations, Communications Planning, Strategic Communications, Press Releases, Newsletters, Internal Communications, Research, Corporate Communications, Web Content Management, Journalism, Copy Editing
Education
Edgewood College 1997 — 2000
BA, English - Writing
Areete LLC January 2015 - Present
Dean Health Plan, Inc. December 2012 - December 2014
QBE Insurance November 2011 - December 2012
American Family Insurance June 2006 - November 2011
Oracle Corporation January 2006 - May 2006
Management Science Associates, Inc. March 2003 - December 2005
Oracle Corporation July 1999 - March 2003
Alltel Information Systems December 1997 - July 1999
Deloitte and Touche Consulting Group May 1995 - November 1997
Skills
SOA, Enterprise Architecture, Software Project..., SDLC, Agile Methodologies, Solution Architecture, IT Strategy, Application Architecture, Web Services, Software Development, Scrum, UML, Requirements Analysis, Integration, Java Enterprise Edition, Architecture, Agile Project Management, Requirements Gathering, DB2, Oracle, Architectures, Data Modeling
Education
Cleveland State University 1994 — 1995
MS
Jawaharlal Nehru Technological University 1989 — 1993
B.Tech
MoneyGram International September 2014 - Present
VHA 2011 - 2014
Dean Health Plan, Inc. January 2011 - August 2011
Ecolab July 2010 - December 2010
WellPoint February 2010 - July 2010
CareFirst BlueCross BlueShield 2009 - February 2010
Yamaha Motor Corporation, USA December 2007 - 2009
Intel Corporation 2006 - 2008
Intel Corporation 2003 - 2006
Intel Corporation 2001 - 2003
Skills
SOA, Business Architecture, Agile Methodologies, Big Data, Cloud Computing, SaaS, TOGAF, ESB, Master Data Management, Business Process..., Solution Architecture, Enterprise Architecture, Operations Management, IT Strategy, SAP, Integration, Software Development, Enterprise Software, Architecture, Oracle, Microsoft SQL Server, Architectures, EAI, Business Intelligence, Unix, Strategy, Consulting
Education
Oregon Health and Science University
MS, Management & Entrepreneurship
Manipal Institute of Technology 1989 — 1993
BS, Electrical & Electronics
Northwestern University - Kellogg School of Management
Executive Education, Managing Customer Relationships for Profit
Harvard Business School
Executive Education, Value Measurement in Healthcare
Stanford University Graduate School of Business
Executive Education, Innovative CIO: Leadership, Innovation & Change
Humana Sales Agent June 2015 - Present
Dean Health Plan, Inc. May 2011 - Present
US Department of Transportation (DOT) 2007 - 2010
Skills
Instructor-led Training, Operations Management, Program Management, Sales Management, Coaching, Strategic Planning, Policy, Customer Service, Organizational..., Leadership, Analysis, Management, Performance Management, Process Improvement, SBA, Team Building, Budgets, Event Planning, Change Management, Call Centers, Training, Employee Training, Consumer Lending, Leadership Development, Microsoft Excel, Small Business Lending, Outlook, Microsoft Office, Public Speaking, PowerPoint, Customer Satisfaction, Insurance, Employee Benefits
Education
Cardinal Stritch University 2012 — 2014
Master's Degree, Business, Management, Marketing, and Related Support Services, 3.2
Delaware State University 1983 — 1987
Bachelor's Degree, Business Administration and Management, General, 2.5
Heather Foust Photography July 2010 - Present
Dean Health Plan, Inc. September 2012 - March 2013
HP Enterprise Services August 2011 - April 2012
HP Enterprise Services October 2008 - August 2011
Navitus Health Solutions December 2007 - October 2008
Education
A.T. Still University of Health Sciences 2008 — 2014
Masters of Health Administration, Health/Health Care Administration/Management
Old Dominion University 1993 — 1996
BSBA, Marketing, Management
Nutrametrix December 2014 - Present
Cielo Talent March 2013 - November 2014
Bristol-Myers Squibb March 2013 - September 2014
Dean Health Plan, Inc. October 2008 - March 2013
Georgetown Therapy September 2004 - September 2007
Skills
Healthcare, Insurance, Customer Service, Outlook, Public Health, Microsoft Excel, Microsoft Word, Research, HIPAA, Organizational..., Community Outreach, Event Planning, Onboarding, Talent Acquisition, Project Management, Taleo, Applicant Tracking..., Employee Relations, Leadership Development, New Hire Orientations, Process Improvement, Team Leadership, Career Development, Leadership, Employee Benefits, Human Resources, Building Relationships, Recruiting, Coaching, Team Building, Training, Employee Training, Social Networking, PowerPoint, Employee Engagement, Interviews, Time Management, Microsoft Office, Public Speaking, Sourcing, Internet Recruiting
Education
Capella University 2009 — 2011
MS I/O Psychology, Industrial/Organizational Psychology
Southwestern University 2000 — 2004
Bachelor's degree, Kinesiology/Psychology
The Alliance December 2014 - Present
WEA Trust 2010 - 2014
Thrive 2007 - 2009
Dean Health Plan, Inc. 2005 - 2007
Physicians Plus Insurance Corporation 1996 - 2005
Skills
Cross-functional Team..., Leadership, Strategic Planning, New Business Development, Market positioning, Relationship Management, Business Planning, Management, Product Development, Change Management, Customer Retention, Personnel development, Start-ups, Employee Benefits, Team Building, Sales, Account Management, Business Strategy, Insurance, Organizational Culture, Health Insurance, Entrepreneurship, Healthcare, Budgets, Negotiation, Consumer engagement, Self-funded employee..., Health care cost and...
Education
University of Wisconsin-Madison - School of Business 2007 — 2009
Executive MBA, Strategic leadership
Cardinal Stritch University
Dean Health Plan, Inc. November 2011 - Present
WPS Health Insurance January 2009 - November 2011
Education
Edgewood College 2005 — 2008
Dean Health Plan, Inc. April 2014 - Present
Dean Health Plan January 2012 - March 2014
Badger Computer Consulting, Inc. September 1997 - December 2012
Dean Health System February 2010 - January 2012
American Family Insurance July 2002 - February 2010
Ameriprise Financial Services, Inc. October 1997 - December 2001
Prudential Financial October 1996 - September 1997
American Family Insurance July 1993 - October 1996
American Family Insurance May 1992 - December 1992
Skills
Data Modeling, Business Intelligence, Oracle, Business Analysis, Databases, PL/SQL, Data Integration, Data Warehouse..., Microsoft SQL Server, SharePoint, Software Project..., Requirements Analysis, Dimensional Modeling, Enterprise Architecture, Database Design, Visio, Requirements Gathering
Education
Informatica Training 2003 — 2003
Developer, Informatica
Madison Area Technical College 1988 — 1992
Associate, Computer Programming
Aetna October 2011 - Present
Dean Health Plan, Inc. April 2011 - September 2011
Dean Health Plan, Inc. December 2008 - April 2011
Department of Treasury August 2006 - December 2006
Skills
SAS, SQL, Data Warehousing, Data Analysis, Business Objects, Data Mining, Statistics, Microsoft Office, SAS programming, Analytics, Analysis, Access, VBA, Business Intelligence, Data Modeling
Education
Stanford University 2007 — 2008
MS, Statistics
Florida International University 2003 — 2007
BS, Mathematics
Madison Gas and Electric November 2011 - Present
TeamSoft Inc. October 2010 - November 2011
ADP Dealer Services February 2008 - June 2010
QWANtify, Inc. October 2007 - February 2008
Dean Health Plan, Inc. June 2005 - October 2007
TeamSoft Inc. March 2004 - June 2005
TeamSoft Inc. May 2002 - March 2004
Maxim Group September 2001 - April 2002
Solo Cup Company December 1998 - September 2001
TEKsystems September 1998 - December 1998
Skills
Application Development, Web Applications, SQL, Agile, XML, SQL Server, Visual Basic, HTML, JavaScript, Databases, IIS, Software Development, PL/SQL, ASP.NET, C#, VB.NET, Visio, Access, ASP, CSS, Windows, Web Services, MS Project, Analysis, SDLC, Troubleshooting, Documentation, Requirements Gathering, Web Development, Data Modeling, Visual Studio, Requirements Analysis, Testing, Perl, Microsoft SQL Server, .NET
Education
Colorado Technical University 2005 — 2007
Bachelors, Software Enginnering, 4.0
The University of Texas at San Antonio 1997 — 1997
No Degree, Computer Science, 4.0
University of Southern California 1990 — 1992
No Degree, Computer Science/Computer Engineering, 3.86
Field High School 1986 — 1990
High School Diploma, College Prep., 3.96
Dean Health Plan, Inc. August 2013 - Present
Dean Health Plan April 2008 - August 2013
Horizon Construction Group, Inc. October 2004 - April 2008
Coverall Cleaning Concepts October 1997 - October 2004
hayes, van camp 1997 - 1998
Oakwood Village Nursing Home 1992 - 1997
Skills
Outlook, Access, Data Entry, Software Documentation, Process Improvement, Microsoft Excel, Healthcare, Building Relationships, Visio, SharePoint, Management, Data Analysis, Troubleshooting, Databases, Analysis, Business Analysis, Healthcare Information..., Vendor Management
Education
Edgewood College 2001 — 2013
Bachelor of Science, Criminal Justice
Madison Area Technical College 1996 — 1999
Diploma, Paralegal
Dean Health Plan, Inc. July 2015 - Present
Dean Health Plan, Inc. October 2014 - June 2015
Oakwood Village August 2009 - December 2014
Iowa State University Catering October 2005 - July 2009
Iowa Sports Foundation January 2009 - May 2009
Skills
Microsoft Office, Catering, Food, Event Planning, Microsoft Word, Food Service, Customer Service, Event Management, Superior Work Ethic, Dependable Team Player, Energetic team player, Goal Oriented, Highly Reliable, Customer Driven, Communication Skills
Education
Iowa State University 2004 — 2009
Bachelor of Science, Kinesiology and Health - Community and Recreation
Dean Health Plan, Inc. December 2014 - Present
QBE North America May 2009 - December 2014
Springs Window Fashions February 2000 - December 2008
Lands' End June 1996 - February 2000
Madison Gas & Electric November 1990 - June 1996
Health Plan of Central Illinois August 1988 - May 1990
Tazewell County News 1985 - 1988
Skills
Strategic Communications, Social Media, Web Content, Internal Communications, Content Management, Social Media Marketing, Strategic Planning, Project Management, New Media, Project Planning, Newsletters, Editing, Corporate Communications, Public Relations, Advertising, Publications, Journalism, Management, Strategy, Program Management, Communications Planning, Event Planning, Media Relations, Marketing Communications, Press Releases, Fundraising, Copy Editing, Copywriting, Blogging, Public Speaking, Leadership, Email Marketing, Marketing, Marketing Strategy, Digital Strategy, Process Improvement, Social Networking, Integrated Marketing, Facebook, Website Development
Education
Creighton University 1981 — 1985
Bachelor's Degree, Journalism/Advertising
Madison College
Certificate in website development
Deloitte Consulting July 2005 - Present
The Walt Disney Company 2010 - 2013
Dean Health Plan, Inc. 2008 - 2009
Skills
Management Consulting, Data Warehousing, Business Intelligence, Data Governance, Leadership, Databases, IT Strategy
Education
College of Engineering Pune 2001 — 2005
Bachelor of Engineering (B.E.), Electrical Engineering
Loyola High School, Pune
Unity Health Insurance 2002 - Present
Dean Health Plan, Inc. 1998 - 2002
Allina Health 1994 - 1998
Skills
Healthcare, Provider Relations, Financial Analysis, Healthcare Consulting, Leadership, Medicaid, Cross-functional Team..., Vendor Management, Managed Care, Health Insurance, Network Development, Insurance, Healthcare Information..., Process Improvement, Management, Data Analysis, HIPAA, Strategic Planning, Employee Benefits, Call Centers, EMR, EHR, Customer Service, Access, Analysis, Epic Systems, Business Analysis, Medicare, Team Building, Change Management, Contract Negotiation, HMO
Education
Edgewood College 1998 — 2003
MBA
University of Wisconsin-Eau Claire 1986 — 1990
BBA, Finance
Dean Health Plan, Inc. November 2014 - Present
Eleven Twenty Consulting January 2014 - April 2014
MetaStar, Inc. June 2012 - December 2013
MetaStar, Inc. February 1999 - December 2013
MetaStar, Inc. 1998 - December 2013
Skills
HEDIS, Medicaid, Managed Care, Healthcare IT, Health Insurance, Medicare, Programming, Contract Management, Training & Development, Process Development, Medicare Data Validation, Product Management, Marketing Management, Healthcare Information..., Computer Software..., Auditing, Data Analysis, Quality Improvement, Databases, Project Management, Healthcare, EMR, Analysis, HIPAA, Process Improvement
Education
Edgewood College 1999 — 2001
MBA
Gustavus Adolphus College 1990 — 1994
BA, English, Theater
Washington High School 1986 — 1990
State of Wisconsin April 2013 - Present
Dean Health Plan, Inc. April 2012 - March 2013
PNC April 2011 - March 2012
Zenmonics Inc June 2010 - March 2011
Aonsoft International Inc December 2008 - June 2010
Skills
Microsoft SQL Server, SSRS, SQL, XML, Informatica, ASP.NET, .NET, ETL, Data Modeling, Data Warehousing, Oracle, PL/SQL, Unix Shell Scripting, Databases, SDLC, DB2
Education
Fairleigh Dickinson University 2007 — 2008
M.S, Software Engineering
JNTU 2003 — 2007
B.Tech, E.C.E
Soulastic Institute / Samaya Inc October 2007 - Present
Telic Systems, Inc October 2000 - Present
Dean Health Plan, Inc. November 2013 - February 2014
CNA Insurance September 2011 - December 2011
Asurion January 2007 - November 2008
Petco February 2008 - August 2008
Time Warner Cable May 2004 - September 2006
American Express 2004 - 2004
Harcourt 2002 - 2003
RCI Consulting S/A 1999 - 2001
Skills
SDLC, ERP, PeopleSoft, Project Management, Business Intelligence, Data Warehousing, Program Management, Leadership, Process Improvement, Testing, SharePoint, Business Process, Business Process..., Enterprise Software, Integration, PMO, Business Analysis, Analysis, Requirements Analysis, Vendor Management, Training, Business Process...
Education
The Chopra Center 2006 — 2007
Elmhurst College 1988 — 1991
Bachelors, Finance
UW Hospital and Clinics November 2014 - June 2015
University of Wisconsin System January 2002 - November 2014
Department of Employee Trust Funds March 1993 - January 2002
central life assurance 1980 - 1999
Dean Health Plan, Inc. 1991 - 1993
Office of the Commissioner of Insurance January 1986 - 1992
Skills
Employee Benefits, Organizational..., Process Improvement, Project Management, Training, Organization, Customer Service, Healthcare, Open Enrollment, Disability Insurance, Employee Relations, FMLA, Recruiting, Friendly Personality
Education
University of Wisconsin-Whitewater 1978 — 1982
BS, Political Science, History
DePauw University 1978 — 1980
BS
James Madison Memorial High School 1974 — 1978
Deloitte January 2014 - Present
Dean Health Plan, Inc. June 2010 - February 2014
CNA Insurance July 2007 - May 2010
WEA Trust August 2006 - July 2007
The Hartford April 2003 - August 2006
D-Net Services April 2000 - November 2002
Skills
Informatica, Data Warehousing, Oracle, PL/SQL, SQL, Data Integration, DB2, Unix, MySQL, Integration, ETL, Data Modeling, Business Objects, Microsoft SQL Server, SDLC
Education
Nagarjuna University 1996 — 2000
Bachelor of Technology (BTech)
Dean Health Plan, Inc. December 2014 - Present
Dean Health Plan, Inc. January 2013 - December 2014
Dean Health Plan, Inc. March 2012 - January 2013
WI Department of Safety and Professional Services July 2009 - March 2012
Skills
Software Project..., Enterprise Architecture
Education
Grinnell College
Bachelor's degree
Keller Graduate School of Management
Master's degree (MPM)
Dean Health Plan, Inc. September 2014 - Present
University of Wisconsin-Madison October 2007 - Present
University of Wisconsin-Madison June 2006 - October 2007
UW Hospital and Clinics August 2003 - June 2006
Covance March 1998 - July 2000
Covance March 1989 - March 1998
Professional Foodservice Management June 1987 - June 1988
Canteen Service Co. June 1982 - August 1986
Skills
Project Management, Business Process..., Change Management, Process Management, Strategic Planning, Six Sigma, Lean Tools, Employee Management, Healthcare Management, Process Improvement, Risk Management, Medical Research, Health Insurance, Charter, Budgets, Regulatory Compliance, Pharmaceutical Industry, Pharmaceutical Research, JCAHO, HIPAA, CLIA, ISO 9001, TQM, Visio, Training, Management, Writing, Health Plan Operations, Research, Microsoft Project, Customer Service, Medical Ethics, Mitigation, Performance Metrics, Stakeholder Management
Education
University of Management and Technology 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
University of Wisconsin-Madison 2014 — 2014
Lean Six Sigma Black Belt Certification, Process Improvment/Continuous Improvement
University of Wisconsin-Madison 2014 — 2014
Lean Six Sigma Green Belt Certification, Continuous Improvement
University of Wisconsin-Madison 2013 — 2014
Masters Certificate in Project Management, Project Management
Univeristy of Wisconsin-Stout 1984 — 1987
Bachelor of Science (BS), Dietetics/Dietitian
College of DuPage 1982 — 1984
Associate of Science (A.S.), General Studies
American Family Insurance September 2015 - Present
QBE North America March 2015 - September 2015
QBE North America June 2013 - February 2015
Dean Health Plan, Inc. July 2012 - June 2013
The Management Group October 2010 - July 2012
University of Wisconsin Hospital and Clinics October 2009 - October 2010
Musculoskeletal Transplant Foundation April 2005 - October 2009
Musculoskeletal Transplant Foundation September 2002 - April 2005
Skills
Access, Data Analysis, Excel, Microsoft Office, Word, Process Improvement, PowerPoint, Problem Solving, Analysis, Healthcare, Customer Service, Database Administration, SQL, Editing, Research, Outlook, PeopleSoft, Non-profits, Statistics, Team Building, MS Project, Microsoft Excel, Microsoft Word, SharePoint, HIPAA, Crystal Reports, Databases, Management, Nonprofits
Education
Moraine Park Technical College 2010 — 2015
AAS, Health Information Technology
Franklin University 2005 — 2007
B.Sc., Applied Management, 4.0
Madison Area Technical College 2003 — 2005
AAS, Administrative Assistant, 3.93
Deloitte January 2014 - Present
Dean Health Plan, Inc. May 2012 - January 2014
IBM May 2010 - March 2012
IBM December 2008 - May 2010
IBM December 2007 - December 2008
IBM India September 2004 - December 2007
Skills
Informatica, Informatica..., Teradata, Datastage, Cognos, Microstrategy, Oracle, DB2, Sybase, MySQL, SQL, PL/SQL, Unix, Linux, Unix Shell Scripting, Data Modeling, Database Administration, Performance Tuning, Data Architecture, Data Warehouse..., Master Data Management, Business Intelligence, ETL Architecture and..., Data Warehousing, Data Integration, Reporting Systems, Project Management, Technical Leadership, Erwin, Quality Center, Autosys, JIL, Informatica DT Studio, Dimensional Modeling, Microsoft SQL Server, ETL, ASP.NET
Education
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Computer Science
Cognosante April 2015 - Present
Dean Health Plan, Inc. November 2014 - April 2015
Dean Health Plan March 2012 - November 2014
Karmenta Nursing Home August 2011 - March 2012
Susquehanna Health September 2010 - June 2011
Susquehanna Health Medical Group September 2006 - September 2010
Skills
Certified Professional..., CPT/HCPCS/ICD-9 Coding, Medical Records Review, Medical Records, EMR, HIPAA, Medical Coding, EHR, Medicare, Health Insurance, Medical Terminology, Managed Care, Healthcare, Healthcare Management, ICD-9
Education
Excelsior College
Associate's degree, Registered Nursing/Registered Nurse
Dean Health Plan April 2009 - Present
Dean Health Plan, Inc. March 2000 - April 2009
Assurant July 1994 - June 1999
Skills
SAS Enterprise Guide, Provider Network..., Medical Terminology and..., Healthcare Informatics, Healthcare, Process Improvement, Business Analysis, Business Intelligence, Health Insurance, Healthcare Information..., Insurance, Managed Care, Access, HIPAA, Informatics, Leadership, Medicaid, SAS
Education
Edgewood College 2001 — 2004
Master of Business Administration, 2004
University of Wisconsin-Madison 1986 — 1990
Bachelor of Arts, Economics and Geography
Care Wisconsin First October 2006 - December 2009
Dean Health Plan, Inc. April 2003 - September 2006
University Health Care, Inc. 1995 - 2002
University Health Care, Inc. 1987 - 1994
U-CARE HMO (now Unity Health Plans) 1983 - 1987
University of Wisconsin Hospital and Clinics 1982 - 1984
University of Wisconsin Hospital and Clinics 1978 - 1984
Southern Illinois University School of Medicine 1974 - 1978
Illinois Department of Children and Family Services 1971 - 1974
Skills
Healthcare Management, Healthcare, Medicare, Mental Health, Healthcare Information..., Leadership, Strategic Planning, Microsoft Excel, Grant Writing, Managed Care, Medicaid, Community Outreach, Nonprofits, Research, Public Speaking, Program Development, Hospitals, Data Analysis, Home Care, Policy, Fundraising, Organizational..., Customer Service, Microsoft Word, Coaching, Non-profits, Clinical Research, Public Health, Case Managment, Social Services, Provider Relations, Utilization Management
Education
Washington University in St. Louis 1969 — 1971
MSW, Social Work
Indiana University Bloomington 1965 — 1969
Bachelor of Arts (BA), Sociology, Psychology, French
Northwestern University
N/A, Summer Journalism Institute
Dean Health Plan, Inc. December 2013 - Present
Security Health Plan September 2010 - November 2013
Marshfield Clinic April 2000 - September 2010
Skills
Health Insurance, SAS programming, SQL Server Management..., Oracle, Data Modeling, Predictive Analytics, Financial Analysis, Data Analysis, HEDIS, Data Mining, Microsoft Excel, Database Design, MedInsight, Visio, Monarch, Quest Analytics, ICD-9-CM, HCPCS, CPT, DRG, Access, Healthcare, Healthcare Information...
Education
Lakeland College
BA, Computer Science
MidState Technical College 2008 — 2010
CIS-Programming, Computer Science
Care Wisconsin October 2010 - Present
Billing Precision Resources LLC 2009 - Present
Advanced Pain Management 2008 - 2010
Suby Von Haden & Assoc. 2008 - 2008
Access Community Health Centers 2005 - 2007
Dean Health Plan, Inc. 1999 - 2005
Skills
Healthcare Management, Process Improvement, Healthcare, Managed Care, Non-profits, Medicare, Medical Billing, Event Planning, Accounting, Management Accounting, Healthcare Reimbursement, Regulatory Affairs, Health Care Reform, Project Management, University Teaching, Business Process..., Scholarly Research
Education
Edgewood College 2000 — 2003
MBA, Business Administration
Edgewood College 1996 — 2000
B.S, Accounting
University of Phoenix
Home January 2011 - Present
IOD Incorporated August 2011 - March 2012
Stop-N-Go August 2010 - August 2011
Dean Health Plan, Inc. June 2006 - November 2009
Skills
Inventory Management, Customer Service, Computer Repair, Process Scheduler, Accounting, Security, Network Security, CCNA, Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail Sales, Store Operations, Retail, Telephone Skills
Education
Edgewood College 2000 — 2004
Bachelor of Science (BS), Psychology
Brodhead High School 1996 — 2000
Dean Health Plan, Inc. May 2014 - Present
Dean Health Plan, Inc. July 2011 - May 2014
Dean Health Plan, Inc. October 2008 - July 2011
Dean Health Plan, Inc. May 2007 - September 2008
Dean Health Plan, Inc. November 2004 - May 2007
Dean Health Plan, Inc. November 2002 - October 2004
Skills
Health Insurance, Pay for Performance, HIPAA, Healthcare, Process Improvement, Medicare, Managed Care, Quality Improvement, Data Analysis, Leadership, Healthcare Management, Medicaid, Healthcare Information..., Health Policy, Epic Systems, EHR, Insurance, Hospitals, Vendor Management, Health Information..., SAS, Project Management, Program Development, HEDIS, Customer Satisfaction, Time Management, Capacity Planning, Business Requirements
Education
Edgewood College 2007 — 2010
BS, Business Administration
Codeworks, Inc. August 2014 - Present
Dean Health Plan, Inc. April 2014 - August 2014
Dean Health Plan, Inc. March 2011 - April 2014
Dean Health Plan, Inc. March 2006 - March 2011
Affinia Hospitality April 2004 - December 2005
Skills
Customer Service, Outlook, Call Centers, Management, Microsoft Excel, Analysis, Software Documentation, Visio, Conflict Management, Employee Management, Insurance, Troubleshooting, Process Flow..., Time Management, Cross-functional Team..., Customer Relations, Insurance Operations, Lean Process Improvement, Six Sigma, Certified Green Belt, Process Improvement, Business Analysis, Quality Assurance, Business Process..., Business Process, Requirements Analysis
Education
Cardinal Stritch University 2011 — 2014
Masters, Business Administration
Clarke University 1999 — 2003
Bachelors, Music
Dean Health Plan, Inc.
Skills
Health Insurance, HIPAA, Insurance, Healthcare
Education
Franklin University 2011 — 2015
Currently enrolled in the Master of Business Administration (MBA) graduate program, MBA
Franklin University 2001 — 2003
Bachelor of Healthcare Management, Healthcare Management, Graduated Summa Cum Laude
Madison Area Technical College
Associate of Science (A.S.)
Madison Area Technical College
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Dean Health Plan, Inc. July 2013 - Present
Scot Forge 2011 - 2011
Janesville School District October 2008 - October 2009
Skills
Active Directory, VPN, Microsoft Office, Windows 7, Windows XP Pro, Troubleshooting
Education
ITT Technical Institute-Greenfield 2002 — 2004
Keller Williams Realty, Inc. June 2015 - Present
Indepdendent Consultant January 2009 - Present
Unity Health Insurance February 2012 - January 2013
Dean Health Plan, Inc. October 2009 - February 2012
Indepndent Consultant September 2001 - February 2011
Thrivent Financial for Lutherans 2001 - December 2008
People's United Methodist Church January 2004 - March 2008
TDS Metrocom January 2002 - June 2003
TDS Metrocom January 2001 - January 2002
Ameritech/SBC Communications February 2000 - January 2001
Skills
Training, Leadership, Customer Service, Insurance, Management, Call Centers, Team Building, Health Insurance, Human Resources, Customer Retention, Data Analysis, Sales, Call Center Development, Process Improvement, Customer Satisfaction, Operations Management, Sales Management, Bookkeeping, Office Administration, Account Reconciliation, Salesforce.com, Sales Process, Conflict Resolution, Customer Service..., Call Center..., Customer Satisfaction..., Communication Training, Building Strong..., Relationship Marketing, Technical Writing, Medicare/Medicaid..., Financial Accounting, Contracts Administrators, Accounting Applications, Customer Oriented, Retention Strategies, Client Retention..., Dispute Resolution, Alternative Dispute..., Claims Resolution, Escalations Management, Technical Training, Curriculum Development, Health Care Reform, Microsoft CRM, Due Diligence, Landlord Tenant Disputes, Market Research, Multi Family Properties, First Time Home Buyers
Education
Edgewood College 1990 — 1996
Master of Arts (MA), Education/Teaching of Individuals with Specific Learning Disabilities
Edgewood College 1990 — 1994
Bachelor of Arts (BA), Elementary Education and Teaching
Dean Health Plan, Inc. April 2015 - Present
Dean Health Plan, Inc. February 2014 - April 2015
Dean Health Plan, Inc. March 2011 - February 2014
Dean Health Plan, Inc. April 2009 - March 2011
Dean Health Plan, Inc. August 2007 - April 2009
Skills
Requirements Gathering, SDLC, Visio, Data Analysis, Requirements Analysis, Business Analysis, Conceptual Modeling, Elicitation, Detailed Communication, Functional Requirements, Non Functional, Quality Assurance, SAS, Process Modeling, Data Modeling, Business Requirements, SharePoint, Process Improvement, Business Process..., Business Process Mapping, Business Genetics-BML..., Project Management, Project Planning, Program Management, Analysis, Business Intelligence
Education
University of Wisconsin-Madison 2013 — 2013
Stakeholder Management Certification
University of St. Thomas 2012 — 2012
Masters of Business Analysis Certification, Graduate Programs in Software
Colorado State University 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General
University of Wisconsin-La Crosse 1998 — 2001
Marketing
Madison Metropolitan School District September 2004 - Present
Dean Health Plan, Inc. December 1988 - April 2003
Education
Cardinal Stritch University 2006 — 2014
Master of Arts (MA), Elementary Education and Teaching, K - 6
University of Wisconsin-Madison 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance, General
University of Wisconsin-Whitewater
Master of Business Administration (M.B.A.), Finance, General
Common Ground Healthcare Cooperative September 2014 - Present
Common Ground Healthcare Cooperative December 2013 - September 2014
Common Ground Healthcare Cooperative February 2013 - December 2013
Dean Health Plan, Inc. September 2010 - February 2013
APS Healthcare January 2009 - September 2010
Skills
SDLC, Business Analysis, Requirements Gathering, Vendor Management, Business Intelligence, Data Warehousing, Visio, Software Project..., Requirements Analysis, Process Improvement, Business Requirements, Solution Architecture, PMO, Quality Assurance, PMP
Education
Cardinal Stritch University 1998 — 2002
Bachelor of Arts (B.A.), Mathematics and Computer Science
Care Wisconsin May 2015 - Present
Care Wisconsin February 2014 - May 2015
Care Wisconsin 2008 - 2013
Dean Health Plan, Inc. 2004 - 2008
Skills
Medicaid, Managed Care, Healthcare, Hospitals, Long-term Care, HIPAA, Utilization Management, Quality Improvement, Healthcare Management, Medicare, Program Development, Nonprofits, Health Insurance, Leadership
Education
Alverno College
Alverno College
Bachelor of Arts (BA), Communication, General
Dean Health Plan, Inc. October 2014 - Present
WPS Health Insurance December 2001 - March 2014
Education
Globe University 2014 — 2016
Associate’s Degree, Medical/Clinical Assistant
Dean Health Plan, Inc. April 2012 - Present
Dean Health Plan, Inc. February 2011 - April 2012
Dean Health Plan, Inc. November 2008 - February 2011
Perry Township Schools September 2007 - May 2008
North Green School District August 2005 - July 2007
Westville School District January 2001 - May 2005
Skills
Health Insurance, Medicare, HIPAA, Healthcare, Managed Care, Insurance, Employee Benefits, Claim, Healthcare Management, Medicaid, Process Improvement, Speech Therapy, Autism, Provider Relations, HMO, Medicare/Medicaid..., Healthcare Industry, PPO, Outlook, Inpatient, Health Care Reform
Education
Eastern Illinois University 1995 — 1997
Bachelor of Science (B.S.), Communication Sciences and Disorders, General
Lake Land College 1993 — 1995
Associate of Science (A.S.)
IHC July 2013 - Present
Crossmark June 2012 - Present
Dean Health Plan, Inc. April 1998 - July 2009
Medical Benefit Administrators July 1995 - April 1998
Skills
Quilting, Cooking, Eye for Details, Mathematics, Sewing, Microsoft Excel, Outlook, Microsoft Office
Education
Elgin Community College 1987 — 1988
Certificate, Computer Operations
Elgin High School 1973 — 1976
Diploma, Art
InnovAge April 2014 - Present
Kaiser Permanente March 2013 - April 2014
Professional Case Management April 2010 - March 2013
Policy Studies June 2008 - April 2010
National Jewish Health March 2008 - June 2008
Exempla Healthcare November 2001 - March 2008
Dean Health Plan, Inc. May 2001 - September 2001
Interlink Group, Inc. May 1999 - September 2000
Skills
Human Resources, Compensation Structures, Compensation & Benefit, Analytics, Employee Benefits, Employee Relations, Leave of Absence..., Unemployment Claims, Bonus Programs, Incentive Programs, Behavioral Interviewing, Recruiting, Analytical Skills, Temporary Placement, HRIS
Education
Carroll College 1992 — 1995
Bachelor of Science (B.S.), Communication, General
Dean Health Plan, Inc. June 2011 - Present
Dean Health Plan, Inc. June 2011 - Present
Dean Health Plan, Inc. March 2000 - Present
Dean Health Plan, Inc. March 2000 - June 2011
Education
Luther College 1982 — 1986
Bachelor of Arts (BA), Registered Nursing/Registered Nurse
Kaiser Permanente November 2014 - Present
Hewlett-Packard April 2014 - November 2014
Dean Health Plan, Inc. May 2012 - December 2013
American Family Insurance May 2011 - May 2012
WPS Health Insurance May 2008 - May 2011
American Family Insurance September 2006 - May 2008
Agilent Technologies 1999 - 2005
Hewlett-Packard 1988 - 1999
Skills
PMP, Software Project..., SDLC, Visio, PMO, MS Project, Process Improvement, Requirements Analysis, Requirements Gathering, Microsoft Project
Education
Colorado State University
Master of Business Administration (MBA)
University of Wisconsin-Madison
Bachelor of Science (B.S.), Chemical Engineering
CUNA Mutual Group October 2014 - Present
APS Healthcare, a subsidiary of Universal American 2008 - 2014
Covance Global Clinical Pharmacology 2006 - 2008
Dean Health Plan, Inc. 2005 - 2006
Dean Health Plan, Inc. 1998 - 2004
Dean Health Plan, Inc. 1993 - 1998
TDS Telecom 1992 - 1993
ASCAP 1989 - 1991
Chemical Bank 1989 - 1989
Moody's Investors Service 1985 - 1989
Skills
SAS, Healthcare Information..., Data Warehousing, Microsoft SQL Server, Database Design, Oracle PL/SQL..., SAS Macro programming, Project Management, Unix, IBM Mainframe, Microsoft Office, PowerPoint, Medical and Pharmacy..., Six Sigma Yellow Belt, SAS Programming, SQL Server Management..., Oracle, Business Intelligence, Business Analysis, Data Analysis, Visio, SQL, Databases, SDLC, Data Modeling, Analysis, Requirements Analysis, ETL
Education
Pace University - Lubin School of Business
Master of Business Administration (MBA), Management Science - Operations Research, With Distinction and Departmental Honors
Columbia University in the City of New York 1971 — 1975
Bachelor's degree - Barnard College, Experimental Psychology with Mathematics minor
Barnard College
Barnard College
Dean Health Plan, Inc. September 2014 - Present
Dean Health Plan, Inc. July 2010 - September 2014
Dean Health Plan, Inc. November 2009 - July 2010
Skills
Staff Development, Policy Writing, Cash Receipts, Business Requirements, Employee Training, Customer Service, Personnel Supervision, Organizing Meetings, Medicare, Health Insurance, Budget Forecasts, Internal Audit, Insurance
Education
Luther College 2003 — 2007
Bachelor of Arts (BA), Social Work