Defender Direct

Industry: Company

Description

Headquarters: Indianapolis, Indiana, United States Founded: 1998 Subsidiaries: Williams Comfort Air, Inc., Jarboes, Inc., True Home, The Service Pros, Thomas & Galbraith Heating and Cooling, Inc.

Defender Direct List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Defender Direct. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Defender Direct Salaries. You can even request information on how much does Defender Direct pay if you want to. Learn about salaries, pros and cons of working for Defender Direct directly from the past employees.

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Defender Direct Employees

Employee
Years
Job
Industry
Kay DeMaria Kay DeMaria Indianapolis, Indiana Area Details
Kay DeMaria's Defender Direct Experience July 2013 - April 2014
Job Owner at DeMaria Farm
Industry Consumer Services
Experience
DeMaria Farm   June 2014 - Present
Complete Office Supply  July 2014 - August 2015
Defender Direct   July 2013 - April 2014
Defender Direct   September 2008 - July 2013
AT&T  April 1996 - May 2008

Skills
Call Center, Leadership Development, Performance Management, Sales Management, Sales Support, Call Centers, Telecommunications, Coaching, Sales Operations, Account Management, Leadership, Sales, Customer Satisfaction, Management, Customer Experience, Customer Retention, Team Building, Sales Process, Operations Management, Team Leadership, Strategic Leadership

Education
Indiana Tech   2010 — 2014
BS, Organizational Leadership

Troy State University   1982 — 1984
Business

Butler University   2014 — 2014
Certificate Of Business Fundamentals, Business Fundamentals

Ashley Hicks Ashley Hicks Indianapolis, Indiana Area Details
Ashley Hicks's Defender Direct Experience September 2013 - February 2014
Job Online Channel Marketing Manager
Industry Marketing and Advertising
Experience
John Wiley and Sons  February 2014 - Present
DEFENDER Direct   September 2013 - February 2014
Defender Direct   December 2012 - September 2013
Defender Direct   August 2012 - December 2012
Defender Direct   July 2011 - August 2012
Kevin Kennedy Associates Inc.  July 2009 - June 2011
Kevin Kennedy Associates Inc.  January 2009 - July 2009
Butler University  September 2008 - December 2008
O'Reilly Raceway Park   May 2008 - September 2008
Butler University  2007 - 2007

Skills
Digital Marketing, SEO, Web Analytics, Content Strategy, Direct Marketing, Web Project Management, Google Analytics, Project Management, Advertising, Integrated Marketing, Blogging, Direct Mail, Strategy, SEM, Google Adwords, Media Buying, Web Marketing, Email Marketing, Online Strategy, Marketing Strategy, Account Management, Online Marketing, Local Search, Website Development, Facebook, Marketing, Interactive Marketing, Domain Management, PPC, Integrated Media, ROP, Shared Mail, Offer Strategy, Print Media, Web Content Management, Mobile Marketing, Trade Shows, Customer Acquisition, Digital Strategy, Media Planning, Google Webmaster Tools, Inbound Marketing, Negotiation, Leadership, ExactTarget, Social Media Marketing, Online Advertising, Social Media

Education
Saint Louis University, Madrid Campus   2007 — 2007
Coursework, Business, Spanish

Butler University
BA, Business & Spanish

Christina Fox Christina Fox Indianapolis, Indiana Details
Christina Fox's Defender Direct Experience May 2014 - August 2014
Job Diabetes Care Customer Software Support Specialist at Roche Diagnostics
Industry Hospital & Health Care
Experience
Roche Diagnostics  August 2015 - Present
Roche  May 2015 - August 2015
Butler University Health & Recreation Complex   May 2014 - May 2015
Butler University Internship & Career Services   August 2013 - May 2015
CHAARG LLC  July 2014 - April 2015
National Trade Supply  September 2014 - December 2014
DEFENDER Direct   May 2014 - August 2014
DEFENDER Direct   May 2013 - August 2013
Terre Haute Rex Baseball Team   May 2012 - August 2012

Skills
Marketing, Digital Marketing, Leadership, Social Media, Social Networking, Public Speaking, iMovie, PowerPoint, Microsoft Excel, Microsoft Office, Facebook, Event Planning, Microsoft Word, Public Relations, Recruiting, Blogging, Strategic Communications, Social Media Marketing, Fundraising, Marketing Communications, InDesign, Advertising, Market Research, Photoshop, SPSS

Education
Butler University   2011 — 2015
Bachelor of Science (BS), Marketing

Terre Haute North Vigo High School   2007 — 2011

Clinton Moyers Clinton Moyers Lewisville, Texas Details
Clinton Moyers's Defender Direct Experience August 2009 - December 2009
Job Replenishment Overnight at The Container Store
Industry Warehousing
Experience
The Container Store  December 2013 - Present
Allied Finishing Inc.  January 2011 - December 2013
Allied Finishing Inc.  June 2010 - December 2010
Defender Direct   August 2009 - December 2009

Skills
Microsoft Office, Networking, Windows, Typing, Telecommunications, Databases, HTML, Internet, Computer Hardware, Sales, Steel, Metals

Education
Grand Rapids Community College   2008 — 2013
Associate's degree in progress, Criminal Justice/Police Science

Gerald Footman II Gerald Footman II Indianapolis, Indiana Area Details
Gerald Footman II's Defender Direct Experience April 2014 - July 2015
Job Logistics Coordinator at DEFENDER Direct
Industry Consumer Services
Experience
Ecolab Equipment Care, Inc.   July 2015 - Present
DEFENDER Direct   April 2014 - July 2015
DEFENDER Direct   June 2013 - April 2014
DFAS  December 2006 - September 2011
US Air Force  March 2003 - March 2006

Skills
Data Entry, Customer Service, Call Centers, Accounting, Military, Outlook, Microsoft Word, Leadership, Teamwork, Software Documentation, Logistics, Access, Team Building, Microsoft Office, Customer Satisfaction, Process Improvement, Coaching, Strategic Planning, Management, Training, Time Management, Team Leadership, Account Management, Logistics Management

Education
Indiana Wesleyan University's Adult Program   2015 — 2017
Bachelor's degree, Marketing

DeVry University   2009 — 2011

Vanessa Egan-Rojas Vanessa Egan-Rojas Indianapolis, Indiana Area Details
Vanessa Egan-Rojas's Defender Direct Experience July 2011 - February 2012
Job Behavioral Clinician at Meridian Health Services
Industry Individual & Family Services
Experience
Meridian Health Services  March 2013 - Present
Flanner House Elementary   October 2012 - March 2013
Boys and Girls Clubs of America  April 2012 - September 2012
DEFENDER Direct   July 2011 - February 2012
City of Indianapolis  August 2011 - January 2012
Unique Home Solutions  June 2010 - July 2011
Ben Davis High School  June 2008 - February 2011

Skills
Mental Health Counseling, Family Therapy, Therapists, Teaching, Teaching English as a..., Spanish, Spanish-speaking, Leadership, Coaching, Dance, Cheerleading, Customer Service, Hospitality, Employee Training, Microsoft Office, Phone Etiquette, Legal Assistance, Community Outreach, Communication, Teen Services, Youth Mentoring, Retail, Translation, Event Management

Education
Christian Theological Seminary   2012 — 2015
Master of Arts (MA), Marriage and Family Therapy/Counseling

Franklin College   2008 — 2012
BA, Spanish, Religious Studies

Kevin Grove Kevin Grove Indianapolis, Indiana Details
Kevin Grove's Defender Direct Experience February 2014 - Present
Job at
Industry Hospital & Health Care
Experience
DEFENDER Direct   February 2014 - Present
talk4U   2011 - Present
3M Company  June 1984 - December 2011
Central Medical Services   September 1980 - June 1984

Skills
Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Clinical Research, Research, Healthcare Information..., Team Building, Change Management, Management, Leadership, Hospitals, Healthcare, Training, Sales Operations, Medical Devices

Education
Indiana University-Purdue University at Indianapolis   1976 — 1980
Associate of Science (AS), Resiratory Therapy

Cardinal Stritch University
Bachelor of Business Administration (BBA)

Steve Casto Steve Casto Greater Nashville Area Details
Steve Casto's Defender Direct Experience December 2011 - January 2013
Job Owner / Senior Guide at Castoway Adventure Tours
Industry Leisure, Travel & Tourism
Experience
Casto-way Adventure Tours   May 2013 - Present
DEFENDER Direct   December 2011 - January 2013
Atlas Handy Services   July 2011 - November 2011
Interactive Game Experience   July 2009 - August 2011
FedEx Office  May 2008 - May 2009
Casto Carpentry   January 2002 - March 2008
US Army  December 1997 - January 2002

Skills
Residential Homes, Security, Program Management, Guided Tours, Leadership, Entertainment, Wilderness First Aid, Wilderness, Hiking, Trekking, Exploring, Land Conservation, Survival Skills, Ski, Adventure Travel, Outdoors, Outdoor Recreation, Tourism

Education
Greenville College   1988 — 1989
NA, Christian Studies and Music

New Covenant Academy   1983 — 1987
College/University Preparatory and Advanced High School/Secondary Diploma Program

Jason M. Walter Jason M. Walter Indianapolis, Indiana Area Details
Jason M. Walter's Defender Direct Experience December 2011 - June 2012
Job Director of Online Marketing at iSALUS Healthcare
Industry Marketing and Advertising
Experience
iSALUS Healthcare  March 2014 - Present
The College Network  June 2012 - February 2014
Defender Direct   December 2011 - June 2012
Motionwear, LLC   February 2011 - December 2011
Author Solutions, Inc  May 2010 - February 2011
Tony Stewart Racing   July 2008 - January 2010
Norwood Promotional Products  June 2007 - July 2008
The College Network  May 2004 - June 2007
ADHouse Design   May 2002 - February 2004
Westword  October 2000 - February 2002

Skills
Online Advertising, Digital Marketing, E-commerce, Strategic Planning, Marketing Strategy, SEO, SEM, Email Marketing, Social Media Marketing, Strategic Content..., PPC Bid Management, Web Analytics, Website Development, User Experience, Visual Communication, Product Development, Copywriting, Direct Marketing, Product Marketing, Advertising, PPC, Salesforce.com, Brand Development, CRM, Lead Generation, Marketing, Online Marketing, B2B, Integrated Marketing, Customer Acquisition, B2B Marketing, Market Planning, Marketing Management, Google Analytics, Analytics

Education
Purdue University   1995 — 2000
Communications

Cornell University
Proactive Leadership Professional Certificate

JD Brake JD Brake Indianapolis, Indiana Area Details
JD Brake's Defender Direct Experience 2010 - 2012
Job Sales Executive @ Jackson Systems
Industry Utilities
Experience
Jackson Systems, LLC  June 2012 - Present
Markey A/V Rental and Staging   February 2011 - Present
Jackson Systems, LLC  2012 - 2012
Forte  2010 - 2012
Defender Direct   2010 - 2012

Skills
Sales Management, Account Management, Customer Service, New Business Development, Team Building, B2B, Marketing, Strategic Planning, Microsoft Office, Marketing Strategy, Management, HVAC, Social Media, Process Improvement, Sales, Direct Sales, Jokes, Customer Satisfaction

Education
Ball State University   2002 — 2006
Bachelors of Arts, Telecommunications

Carmel High School   1996 — 2000
General Studies Diploma

Donald Dinardo Donald Dinardo Cleveland/Akron, Ohio Area Details
Donald Dinardo's Defender Direct Experience May 2013 - August 2013
Job Field Service Security Alarm Technician
Industry Retail
Experience
TeamServices Inc   March 2013 - Present
Sievers Security   August 2013 - March 2014
Defender Direct   May 2013 - August 2013
Circle K  August 2007 - November 2011
Uhaul  September 2009 - March 2011
Uhaul  August 2009 - March 2011
BP  January 2005 - August 2007
Office Max  June 2003 - January 2005
MCPC-formerly MCSI, formerly Dreher Business   September 1999 - December 2003
Entex-currently Siemon   April 1998 - September 1999

Skills
Inventory Management, Customer Service, Retail, Sales, Budgets, Inventory Control, Forecasting, Management, Sales Management, Time Management, Operations Management, Team Building, Leadership, Strategic Planning, Coaching, Microsoft Office

Education
Baldwin-Wallace College   2004 — 2004
Certification, Project Management

Phoenix College   1971 — 1973
Associates, Accounting

Garfield Heights Senior High School   1968 — 1971
H.S., Accounting

Shannon (Inman) Ruanto Shannon (Inman) Ruanto Indianapolis, Indiana Area Details
Shannon (Inman) Ruanto's Defender Direct Experience 2011 - 2013
Job Director of Marketing
Industry Public Relations and Communications
Experience
LHD Benefit Advisors  May 2014 - Present
Defender Direct   2011 - 2013
DEFENDER Direct   2009 - 2011
Revol Wireless  June 2007 - January 2009
Revol Wireless  February 2006 - May 2007
Hickman + Associates  February 2005 - February 2006

Skills
Event Planning, Research, Problem Solving, Sales Management, Vendor Relations, Multi-Project Management, Strategic Planning, Strategic Execution, Internal Communications, Project Planning, Quality Management, Time Management, Resource Management, Change Management, High Performance Teams, High Performer, Marketing, Social Networking, Retail, Management, Sales, Social Media

Education
University of South Carolina-Columbia   2002 — 2004
Masters, Journalism and Mass Communication

Hanover College   1997 — 2001
B.A., International Studies

Carl Duncan Carl Duncan Indianapolis, Indiana Details
Carl Duncan's Defender Direct Experience January 2014 - August 2014
Job Application Consultant at Kronos
Industry Higher Education
Experience
Kronos  January 2015 - Present
Baldwin & Lyons, Inc.   September 2014 - January 2015
Butler University  August 2010 - December 2014
DEFENDER Direct   January 2014 - August 2014

Skills
Microsoft Excel, Data Networks, Oracle SQL Developer, PowerPoint, Microsoft Office, Public Speaking, Higher Education, Microsoft Word, Facebook, Research, Social Media, Event Planning, Teamwork, Access, Data Analysis

Education
Butler University   2010 — 2014
Bachelors of Science, Economics and Management Information Systems

Butler University   2010 — 2014
Bachelor's degree, Management Information Systems, Economics

Sarah Haffey Sarah Haffey Bellevue, Kentucky Details
Sarah Haffey's Defender Direct Experience March 2010 - June 2012
Job Professional sales and customer service representative
Industry Individual & Family Services
Experience
Millennial Services - Angie's List   2013 - Present
Weed Man - New England Lawn Company, Inc   January 2013 - May 2013
DEFENDER Direct   March 2010 - June 2012
Donna Salyers' Fabulous-Furs  August 2009 - January 2011
Great American Insurance  April 2007 - April 2008

Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Microsoft Office, Typing, Success Driven, Goal-oriented..., Communication, Sales

Education
Brighton Center's Center for Employment Training   2006 — 2007
Certificate in Automated Office Skills, General Office Occupations and Clerical Services

Julie Schrock Julie Schrock Indianapolis, Indiana Area Details
Julie Schrock's Defender Direct Experience November 2009 - November 2012
Job Project Estimator at Trulite Glass & Aluminum
Industry Design
Experience
Trulite Glass & Aluminum Solutions  August 2013 - Present
Defender Direct   November 2009 - November 2012
Defender Direct   November 2009 - November 2012
Sebree Architects, Inc.   May 2008 - November 2009
Schott Design  December 2006 - April 2008
Carson Design Associates  June 2002 - December 2006
RJE Business Interiors  May 1997 - November 2002

Skills
Space-planning, Interior Design, Furniture, AutoCAD, Rendering, CAD, AutoCAD Architecture, Finish, FF&E, Project Management, Vendor Relationships, Marketing, Negotiation, Organization, Purchasing, Research, Move Coordination, Commercial Leasing, Construction, Strategic Planning, Customer Service, Space planning, Move Management, Submittals, Design Research

Education
Ball State University   1993 — 1997
Bachelor's, Interior Design

Michael Ruocco Michael Ruocco Waterbury, Connecticut Details
Michael Ruocco's Defender Direct Experience September 2008 - June 2014
Job Security Consultant, ADT
Industry Consumer Services
Experience
ADT  June 2015 - Present
ADT  December 2014 - June 2015
ADT  December 2014 - June 2015
Defender Direct   September 2008 - June 2014

Skills
Physical Security, Access Control, CCTV, Alarm Systems, Security, Security Management, Customer Service, Coaching, Team Building, Leadership, Training, Sales, Management, Customer Satisfaction, Microsoft Office, Team Leadership, Operations Management, Strategic Planning, Sales Management, Direct Sales, Sales Process, Personal Development, Microsoft Excel, Microsoft Word, Fire Protection, Fire Alarm, Home Automation, New Business Development, Sales Operations, Customer Retention, Surveillance, Marketing, Account Management, Time Management, Process Improvement

Education
Manchester Community College   1995 — 1996
Hotel / Food Service Management

Howell Cheney Technical High School   1990 — 1992
Electrical, Electrical

Kathryn Carroll Kathryn Carroll Garden Prairie, Illinois Details
Kathryn Carroll's Defender Direct Experience May 2013 - August 2013
Job Student Analyst at Butler Business Consulting Group
Industry Financial Services
Experience
Butler Business Consulting Group  August 2014 - May 2015
Eli Lilly and Company  May 2014 - August 2014
Butler University  May 2013 - May 2014
Butler University  January 2012 - May 2014
DEFENDER Direct   May 2013 - August 2013
Butler University  January 2012 - January 2013
United Technologies  May 2012 - August 2012
Magic Waters Waterpark  May 2009 - September 2011

Skills
Leadership Development, Organization, Public Speaking, Microsoft Office, Team Leadership, Time Management, Leadership, Research, Self-awareness, Creative Problem Solving, Customer Service, Communication, Event Planning, Community Outreach, Market Research, Marketing Analytics, Mentoring, Event Management, Marketing, Engagement, Number Crunching

Education
Butler University   2011 — 2015

Belvidere High School   2007 — 2011
4.0

Quentin Anderson Quentin Anderson Dallas/Fort Worth Area Details
Quentin Anderson's Defender Direct Experience February 2011 - June 2012
Job Time Warner
Industry Broadcast Media
Experience
Time Warner Cable  January 2015 - Present
Vandergriff Honda  June 2014 - March 2015
Andy Mohr Automotive Group  June 2012 - August 2013
Defender Direct   February 2011 - June 2012
Rent-A-Center  January 2009 - December 2010
ACE Cash Express  October 2007 - June 2008

Skills
Sales, Sales Process, Automotive, Customer Satisfaction, Sales Management, Automobile, Sales Operations, Negotiation, Account Management, Customer Service, New Business Development, Inventory Management, Automotive Aftermarket, B2B, Customer Retention, Profit, Marketing Strategy, Management, Financial Analysis, Deal Closure, Closings, Customer Follow-up, Team Leadership, Lead Generation, Cold Calling Experience, Call Centers, Office Equipment, Automotive Sales..., Certifications, Direct Sales

Education
Columbus State

The University of Akron

Joshua Frazier Joshua Frazier Sheridan, Indiana Details
Joshua Frazier's Defender Direct Experience April 2013 - December 2014
Job Compliance Analyst at DuCharme, McMilen, & Associates
Industry Accounting
Experience
DuCharme, McMillen & Associates   December 2014 - Present
DEFENDER Direct   April 2013 - December 2014
DEFENDER Direct   June 2012 - April 2013
DEFENDER Direct   May 2011 - May 2012
DEFENDER Direct   June 2009 - May 2011

Skills
Accounting, Microsoft Dynamics GP, Journal Entries, Sales Tax, Multi-State Sales Tax, Use Tax, Property Tax, Account Reconciliation, Microsoft Excel, Great Plains Software, Sage FAS Fixed Assets, Depreciation, Outlook, Microsoft Office, Data Entry, Team Building, Process Improvement, Microsoft Word, Sales, Tax Returns, Tax

Education
Indiana Institute of Technology   2011 — 2014
BS Accounting, Accounting

Ball State University   2002 — 2003
Accounting

Cindy Niese Cindy Niese Indianapolis, Indiana Area Details
Cindy Niese's Defender Direct Experience February 2000 - Present
Job Operations Support Specialist at Defender Direct
Industry
Experience
DEFENDER Direct   February 2000 - Present
Guilford General Store   January 1999 - June 2000
Argosy Casino & Hotel  March 1995 - October 1998

Skills
Microsoft Excel, Microsoft Word, Customer Service, Outlook, Windows, Photoshop, Access, Data Entry, Microsoft Office, Research, English, Public Speaking, Budgets, Teaching, Strategic Planning, Negotiation

Education
Ball State University

Jazmine Perry Jazmine Perry Indianapolis, Indiana Details
Jazmine Perry's Defender Direct Experience June 2010 - March 2014
Job Entry Level Public Relations Professional
Industry Public Relations and Communications
Experience
MYCHEM Clothing   July 2014 - Present
Liberty Mutual Insurance  April 2014 - Present
Defender Direct   June 2010 - March 2014
Ball Memorial Hospital  May 2013 - July 2013
Ruby Tuesday  September 2012 - December 2012

Skills
Customer Service, Public Relations, Communication Skills, Microsoft Office, Volunteering, Non-profits, InDesign, Press Releases, Media Relations, Social Networking, Human Resources, Event Planning, Data Entry, Marketing, Editing

Education
Ball State University   2009 — 2013
Bachelor of Science (B.S.), Public Relations

Charles Bradburn Charles Bradburn Nicholasville, Kentucky Details
Charles Bradburn's Defender Direct Experience October 2011 - August 2012
Job Vice President at United Tactical
Industry Defense & Space
Experience
United Tactical   November 2014 - Present
Genesis Fight   May 2013 - Present
LockNet  October 2014 - December 2014
Impression Management   August 2014 - October 2014
Sonitrol of Lexington   September 2013 - April 2014
Integrity Consulting Solutions   September 2012 - January 2014
Defender Direct   October 2011 - August 2012
United States Marine Corps  June 2006 - June 2012
LFUCG  September 2010 - August 2011
Diamond Dog Food   January 2009 - March 2009

Skills
Leadership Development, Team Leadership, Lead Generation, Sales, Direct Sales, Sales Process, Sales Presentations, Corrections, Critical Thinking, Business Strategy, New Business Development, Small Business, Customer Service, Coordination, Project Coordination, Tactics, Military, Weapons, Glock, Machine Gunnery, Machine Guns, Demolition, Security, Public Speaking, Leadership, Training, Teaching, Team Building, Event Planning, Microsoft Office, Coaching, Management, Policy, Operations Management, Strategic Planning, First Aid, Supervisory Skills, Conflict Resolution, Physical Security, Microsoft Word

Education
National College   2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Central Christian College of the Bible   2002 — 2008
Bachelor of Science (B.S.), General Ministry

Kerry DiMaggio Kerry DiMaggio Anderson, Indiana Details
Kerry DiMaggio's Defender Direct Experience November 2008 - September 2012
Job POA Specialist at First Advantage
Industry Financial Services
Experience
American Greetings  May 2015 - Present
First Advantage  August 2014 - March 2015
First Advantage  August 2014 - March 2015
Mad Dog Maintenance/VHR Construction   September 2012 - August 2014
Defender Direct   November 2008 - September 2012
Wall, Wall & Peake   2002 - 2004
Extended Stay America  2001 - 2002
Extended Stay America  1999 - 2001
The Disney Store  October 1999 - February 2000
The Disney Store  December 1996 - April 1997

Skills
Team Building, Customer Service, Microsoft Office, Call Centers, Process Improvement, Training, Management, Leadership, Team Leadership, Strategic Planning, Project Management, Microsoft Excel, Coaching, Customer Satisfaction, Sales, Outlook, Performance Management, Troubleshooting

Education
Ivy Tech Community College   2009 — 2011
Baking & Pastries

Indiana Business College   2007 — 2008
Human Resources

Houston Community College   1993 — 1993
English

Jason Crowe Jason Crowe Tampa/St. Petersburg, Florida Area Details
Jason Crowe's Defender Direct Experience February 2008 - April 2008
Job Network Administrator Systems Engineer /Project Manager CCNA
Industry Gambling & Casinos
Experience
Seminole Tribe of Florida  July 2008 - Present
DEFENDER Direct   February 2008 - April 2008
Youth Opportunity Center  July 2003 - December 2007

Skills
Leadership, Project Management, Team Leadership, Team Building, Management, PMP, Software Documentation, Budgets, IT Management, Troubleshooting, System Administration, Business Analysis, ITIL, IT Operations, CCNA

Education
Ball State University   2000 — 2006
Bachelor of Arts, Computer Science; Digital Imaging, and Business

ITSM

Project Management Institue

Corey Gardner Corey Gardner Greater Seattle Area Details
Corey Gardner's Defender Direct Experience October 2011 - November 2014
Job Field Technician at Philips Lifeline
Industry Consumer Services
Experience
Philips Lifeline  July 2015 - Present
doTERRA  March 2013 - Present
RK MARKETING   2015 - 2015
RK MARKETING   2015 - 2015
DEFENDER Direct   October 2011 - November 2014
2006 - 2011  May 2006 - April 2014
Bowldoc's Pro Shop   May 2006 - January 2011

Skills
sales, Inside Sales, Customer Satisfaction, Customer Service, Management, Marketing, Sales, Strategic Planning, Coaching, Microsoft Excel, Team Building, Team Leadership, Training, Public Speaking

Education
Green River Community College   1995 — 1998
Associates, Auto Body Technology

Henry Foss HS   1992 — 1995
Diploma, High school

Jeffrey Vincent Jeffrey Vincent Phoenix, Arizona Details
Jeffrey Vincent's Defender Direct Experience December 2012 - Present
Job Territory Sales Manager at Defender Direct
Industry Consumer Goods
Experience
Defender Direct   December 2012 - Present
Cahaba Park Church   July 2011 - January 2013
Young Life  July 2011 - December 2012

Skills
Teaching, Curriculum Design, Public Speaking, Volunteer Management, Leadership, Time Management, Program Management, Discipleship, Leadership Development, Customer Service, Sales, Management, Team Building

Education
Birmingham-Southern College   2007 — 2011
Bachelor of Science (B.S.), Economics/Mathematics

Briarwood High School

Gretchen Graber Gretchen Graber Indianapolis, Indiana Details
Gretchen Graber's Defender Direct Experience May 2014 - August 2014
Job Tax Intern BKD CPAs & Advisors
Industry Accounting
Experience
BKD CPAs & Advisors  June 2015 - Present
Butler University  September 2014 - December 2014
Health and Recreation Complex   January 2013 - September 2014
DEFENDER Direct   May 2014 - August 2014
Graber Construction   July 2012 - August 2013
Fields of Faith   March 2011 - October 2011

Skills
Microsoft Office, Accounting, Leadership, Management, Access, Databases, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Event Planning, Social Media, Outlook, Time Management, Nonprofits, Social Networking, Data Entry, Budgets, Accounts Payable, Program Management, Accounts Receivable, Teamwork

Education
Butler University   2012 — 2017
Master's degree, Accounting

SRH Hochschule Heidelberg   2015 — 2015
International Business

Jeremiah Perez Jeremiah Perez Philadelphia, Pennsylvania Details
Jeremiah Perez's Defender Direct Experience April 2011 - May 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
DEFENDER Direct   April 2011 - May 2013
Comfort Keepers  May 2007 - November 2011
The Home Depot  March 2008 - June 2009
Select Nutrition  July 2006 - November 2007
Mainstay/RHD   November 2003 - March 2005
KenCCID  February 2000 - January 2004
United Parcel Service  February 2000 - August 2001

Education
Thomas A. Edison High School   1997 — 1999
High School Diploma, Business Office

ITT Technical Institute-Bensalem   1996 — 1999
Associates Degree, Computer Engineering & Electronic Technology, 3.2

Cardinal Dougherty High School   1995 — 1997
Transferred, General Studies

Brittany Cole Plunkett Brittany Cole Plunkett Indianapolis, Indiana Area Details
Brittany Cole Plunkett's Defender Direct Experience September 2009 - April 2010
Job Client Success Director at SmarterHQ
Industry Marketing and Advertising
Experience
SmarterHQ  March 2014 - Present
The Indianapolis Star  November 2012 - March 2014
The Indianapolis Star  April 2011 - November 2012
Sobongo  July 2010 - March 2011
Defender Direct   September 2009 - April 2010
Firebelly Marketing  May 2007 - August 2007
Indianapolis Dine   May 2007 - August 2007

Skills
Marketing Research, Digital Media, Digital Strategy, Advertising, Web Analytics, Campaign Strategies, New Media, Mobile Marketing, Rich Media, Media Buying, Marketing Communications, Marketing Strategy, Social Media Measurement, Social Media Marketing, Event Planning, Media Relations, Consumer Marketing, B2C marketing, Project Planning, Facebook, Creative Direction, Budgets, Public Relations, New Product..., Sponsorship Activation, Sponsorship Relations, Sponsorship Generation, Omniture, DFP, Yahoo, Corporate Communications, Marketing, Copywriting, Blogging, Pay Per Call, PPC, SEO, Client Relations Skills, Customer Service, Project Management, Strategic Planning, Employee Training, Newsletters, Social Media, Email Marketing, Media Planning, Online Advertising, Digital Marketing, E-commerce, Strategy

Education
Ball State University   2005 — 2009
Bachelor of Science, Advertising

Anddy Diablo Anddy Diablo Albany, New York Area Details
Anddy Diablo's Defender Direct Experience May 2010 - October 2010
Job Owner/Photographer at AXeD Media
Industry Automotive
Experience
Keeler Motor Car Company  November 2013 - Present
Diablo Motorsports   January 2013 - Present
AXeD Media   August 2012 - Present
Sears Holdings Corporation  May 2012 - November 2013
Recovo   January 2011 - January 2013
Jenny's Corner Deli   October 2010 - February 2012
Defender Direct   May 2010 - October 2010
Antana Lining   June 2005 - October 2007
New York Oncology Hematology  November 2003 - May 2005

Skills
Photography, Automotive Repair, Marketing, Customer Service, Sales, Social Networking, Auto Racing, Management, Automobile, Customer Satisfaction, Automotive, Graphic Design, Computer Hardware, Computer Repair, Illustrator, Mythology, Photoshop, Microsoft Excel, Diagnostics, Pit Crew, Adobe Creative Suite, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Computer Maintenance, Web Design, HTML, Sales Process, Ice Hockey, Occult Studies, Paranormal Investigation, Parapsychology, Astronomy, Astrophysics, Nutrition, Biochemistry, Near Eastern History, Speculative Anthropology, Video Editing, Automotive Aftermarket, Parts, Training, Microsoft Office, Outlook, Video, Vehicles, Microsoft Word

Education
NASCAR Technical Institute   2008 — 2009
Certificate, Automotive with NASCAR and Pit Crew

Hudson Valley Community College   2002 — 2004
N/A, Liberal Arts and Sciences/Liberal Studies

Sean Lucas Sean Lucas Greater New York City Area Details
Sean Lucas's Defender Direct Experience March 2011 - January 2012
Job Product Manager Independent Agent Analytics at Plymouth Rock Assurance
Industry Insurance
Experience
AAA Auto Club South  March 2012 - February 2014
Defender Direct   March 2011 - January 2012
Defender Direct   November 2009 - March 2011
Group RCI  February 2007 - November 2009

Skills
Direct Marketing, Advertising, Analytics, Marketing, Strategic Planning, Direct Mail, Analysis, Email Marketing, Marketing Strategy

Education
Monterey Institute of International Studies   2003 — 2006
M.A. International Policy Studies, International Management

North Carolina State University   1998 — 2000
Doctoral Studies in Economics

California State University-Fresno   1996 — 1998
B.A., Economics

Takeisha Young Takeisha Young Indianapolis, Indiana Area Details
Takeisha Young's Defender Direct Experience February 2012 - December 2012
Job Human Resources Assistant, Information Systems Learning and Development Division at DFAS
Industry Marketing and Advertising
Experience
DFAS  June 2015 - Present
DFAS  August 2014 - June 2015
Internal Revenue Service  December 2013 - August 2014
Defender Direct   February 2012 - December 2012
Defender Direct   October 2008 - February 2012
Center for Media Design  September 2009 - May 2010
Clear Channel Radio  February 2007 - October 2008
Best Buy Stores  November 2005 - October 2007

Skills
Final Cut Pro, Advertising, Microsoft Office, Audio Editing, Windows, Microsoft Word, Microsoft Excel, Editing, Audio Post Production, Video Editing, Avid, Outlook, Social Media, SurveyMonkey, Video, Pro Tools, Customer Service, Survey Monkey, Word, Excel, Classroom, Organization, Telecommunications

Education
Ball State University   2009 — 2011
MA, Telecommunications

Ball State University   1999 — 2004
BA, Telecommunications

Adam Hilgenkamp Adam Hilgenkamp Indianapolis, Indiana Area Details
Adam Hilgenkamp's Defender Direct Experience May 2013 - August 2013
Job Financial Analyst at Salesforce
Industry Computer Software
Experience
Salesforce  June 2015 - Present
Salesforce  January 2015 - June 2015
ExactTarget  June 2014 - December 2014
Defender Direct   May 2013 - August 2013
Butler University  February 2013 - May 2013
Dawg Decals   January 2013 - April 2013

Skills
Microsoft Excel, Social Networking, Microsoft Word, Management, Problem Solving, Social Media, Marketing, Salesforce.com, Corporate Finance, Visual Basic, Microsoft Office, Sales, Event Planning

Education
Butler University   2011 — 2015
Bachelor of Science (BS), Risk Management and Finance

Theron Waters Theron Waters Orlando, Florida Area Details
Theron Waters's Defender Direct Experience 2010 - 2010
Job Financial Represenative, AIG Financial Network
Industry Financial Services
Experience
The Pinnacle Management & Consulting Group, Inc.   March 2011 - Present
Ultimate Business Services  October 2012 - March 2013
ADT Security Services  November 2010 - 2012
Waters Enterprises, Inc. / BC Bail Bonds, Inc   January 2003 - 2011
Defender Direct   2010 - 2010
Guardian Protection Services  July 2006 - October 2008
Ranger American  2006 - 2008
Uplink, Inc.   October 1999 - January 2003

Skills
Direct Sales, CCTV, Sales Management, Account Management, Access Control, Fire Alarm, Sales, Alarm Systems, Team Building, New Business Development, Negotiation, Surveillance, Business Development, Cold Calling, Sales Presentations, Operations Management, Small Business, Customer Retention, Leadership, Time Management, B2B, Solution Selling, Leadership Development, Selling, Start-ups, Contract Negotiation, Sales Process, Security, Customer Service, Sales Operations, Key Account Management, Lead Generation, Coaching, Strategic Planning, Customer Satisfaction, Team Leadership, Management, Training, P&L Management, Salesforce.com, Entrepreneurship, Recruiting, Strategic Partnerships

Education
Valencia Community College   1998 — 2000
Business managment

Belhaven University
BS, Business

Bethel College (TN)
Bachelor's degree, Organizational Leadership

Lorraine Graham Lorraine Graham Miami, Florida Details
Lorraine Graham's Defender Direct Experience July 2013 - September 2013
Job Freelance Graphic Designer
Industry Marketing and Advertising
Experience
Self -Employed  November 2013 - Present
DEFENDER Direct   July 2013 - September 2013
Forethought Life Insurance Company   April 2008 - March 2013
Image Builders/Rowland Printing   2003 - 2008
Conseco  1998 - 2003
Resort Condominiums International (RCI)   1994 - 1998

Skills
Graphic Design, Microsoft Office, Adobe Creative Suite, Illustrator, InDesign, Advertising, PowerPoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Brochures, Logo Design, QuarkXPress, Social Media, Marketing, Exact Target

Education
Ball State University   1980 — 1983
BS, Visual Communications

Indiana University Bloomington
Undergraduate studies, Design and Visual Communications, General

Andrew Vitale Andrew Vitale Indianapolis, Indiana Area Details
Andrew Vitale's Defender Direct Experience March 2009 - April 2010
Job ECommerce Marketing Manager at h.h. gregg
Industry Marketing and Advertising
Experience
h.h. gregg   June 2013 - Present
hhgregg  June 2010 - June 2013
Defender Direct   March 2009 - April 2010
Actuation   January 2001 - March 2009

Skills
Online Marketing, SEO, Online Advertising, E-commerce, Social Media, Email Marketing, Marketing, Strategy, SEM, Advertising, Web Analytics, Interactive Marketing, Web Design, Omniture, Brand Development, Brand Management, Graphic Design, Merchandising, Online Merchandising, Reputation Management, Websphere, Brand Awareness, Mobile Devices, Mobile Applications, Mobile Marketing

Education
Ball State University   1989 — 1993
Bachelor of Science, Journalism

Mark Nazarenus Mark Nazarenus Indianapolis, Indiana Details
Mark Nazarenus's Defender Direct Experience March 2012 - December 2013
Job President at iTech Digital Video Surveillance
Industry Security and Investigations
Experience
iTech Digital Video Surveillance  January 2014 - Present
DEFENDER Direct   March 2012 - December 2013
Defender Direct   February 2011 - March 2012
IQinVision  September 2007 - January 2011
Integral Technologies  2005 - 2007
Cernium Inc   2004 - 2005
Best Access Systems  1979 - 2002

Skills
Mergers, Leadership Development, Sales Management, Access Control, Sales Channel..., CCTV, Channel, Strategic Planning, Marketing Strategy, New Business Development, Leadership, Integration, IP Cameras, Direct Sales, Account Management, Mergers & Acquisitions, Product Marketing, Surveillance, Security, Solution Selling, Video Analytics, Sales, Strategy, Video over IP, Biometrics, Alarm Systems

Education
Harvard Business School   2001 — 2002
Leadership Development Program

University of Washington   1979 — 1979
Business

Adam Griffin Adam Griffin Indianapolis, Indiana Area Details
Adam Griffin's Defender Direct Experience June 2008 - August 2014
Job Controller at WCA Group, LLC
Industry Consumer Services
Experience
WCA Group, LLC   March 2015 - Present
Defender Direct   June 2008 - August 2014
Marion County Fish and Game Association   January 2009 - December 2013
R. T. Moore Co., Inc.   May 2000 - June 2008
Intelex, Inc.   April 1998 - November 1999
Anderson University  July 1996 - April 1999

Skills
Web Services, Leadership, Cross-functional Team..., Strategic Leadership, Thought Leadership, Programming, Infrastructure..., User Experience, User Interface, Crisis Communications, Communication, Microsoft SQL Server, Microsoft Dynamics ERP, Microsoft Dynamics GP, FRx Report Designer, Microsoft Reporting..., Avalara, Microsoft Excel, QuickBooks, Microsoft Dynamics..., C#, .NET, Great Plains Software, Visual Studio, Accounting System, AJAX, PCI DSS, ASP.NET, Integration, Visio, Software Development, Business Intelligence, Project Management, SaaS, Management

Education
Anderson University   2011 — 2013
MBA

Anderson University   1993 — 1997
BA, Computer Science

Maura Kautsky Maura Kautsky Indianapolis, Indiana Area Details
Maura Kautsky's Defender Direct Experience December 2009 - July 2013
Job VP Marketing
Industry Marketing and Advertising
Experience
Defender Direct   December 2009 - July 2013
LPL Financial  August 2007 - December 2009
OneAmerica  April 2004 - July 2007
Conseco  September 1991 - March 2003

Skills
Brand Management, Strategic Planning, Account Management, Public Relations, Event Planning, Lead Generation, Multi-channel Marketing, Digital Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Advertising, Event Management, Creative Direction, Online Marketing, Integrated Marketing, Online Advertising, Social Media Marketing, Marketing Research, Marketing Management, B2B, SEO, New Business Development, SEM, Sales Management, Customer Acquisition, Brand Development, Competitive Analysis, PPC, Social Media, Mobile Marketing, Corporate Communications, Market Planning, Social Networking, Digital Strategy, Interactive Marketing, Product Marketing, Strategy, Media Planning, Market Research, Leadership, Sales, Management, Product Development, Team Building, Marketing, Email Marketing, Direct Mail, Business Development, CRM

Education
Arizona State University
Interior Design

Indiana University-Purdue University at Indianapolis
Bachelor of Arts (B.A.), Marketing/Marketing Management, General

William Ormsby William Ormsby Greater Los Angeles Area Details
William Ormsby's Defender Direct Experience September 2010 - January 2013
Job District Manager
Industry Business Supplies and Equipment
Experience
Budget Uniform Rental   September 2015 - Present
The Home Depot  April 2015 - August 2015
Danmer Inc.  February 2014 - March 2015
Self Employed  January 2013 - January 2014
Defender Direct   September 2010 - January 2013
3 Day Blinds  August 1995 - June 2010
AAFES  July 1992 - February 1993

Skills
Manufacturing, Retail, Direct Sales, Sales, Sales Management, Customer Service, Account Management, Training, New Business Development, Cold Calling, Marketing Strategy, Customer Satisfaction, Negotiation, Strategic Planning, Coaching, Time Management, Marketing, Inventory Management, Recruiting, Leadership, Call Centers, Process Improvement, Customer Retention, Team Building, Sales Process, Merchandising, Forecasting, B2B, Selling, Management, Sales Presentations, Lead Generation, Window Treatments, Sales Operations, Contract Negotiation, Business Development

Education
California State University-Long Beach - College of Business Administration   2000 — 2008
Bachelor of Science, Finance

Long Beach City College   1993 — 2000
Associate of Arts, General Studies

Justin Dickerson Justin Dickerson Indianapolis, Indiana Details
Justin Dickerson's Defender Direct Experience April 2013 - January 2015
Job Software Quality Assurance Analyst at DEFENDER
Industry Consumer Services
Experience
DEFENDERS  January 2015 - Present
Defender Direct   April 2013 - January 2015
DEFENDER Direct   May 2011 - May 2012
Defender Direct   May 2009 - February 2010

Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Data Entry, Customer Experience, Workforce Management, Sales, Outlook, Time Management, Microsoft Office, Troubleshooting, Leadership, Training, Team Building, Account Management

Education
Indiana Institute of Technology   2012 — 2014
Associate of Science, Business Administration and Management, General

Illinois Central College   2008 — 2009

Nicholas Stevens Nicholas Stevens Indianapolis, Indiana Details
Nicholas Stevens's Defender Direct Experience May 2013 - August 2014
Job Assistant Athletic Director at Franklin Central High School
Industry Sports
Experience
Franklin Central High School  August 2014 - Present
Defender Direct   May 2013 - August 2014
Greencastle Parks and Recreation - Aquatic Center   May 2012 - August 2012
Greencastle Parks and Recreation - Aquatic Center   May 2011 - August 2011
Greencastle Parks and Recreation - Aquatic Center   May 2010 - August 2010

Skills
Public Speaking, Critical Thinking, Microsoft Office, Social Networking, Time Management, Team Leadership, Volunteering, Philanthropy, Customer Satisfaction, Teamwork, Leadership, Sales

Education
Ball State University - College of Business   2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General

Jeff Eads Jeff Eads Washington D.C. Metro Area Details
Jeff Eads's Defender Direct Experience March 2012 - November 2012
Job Marina Management
Industry Maritime
Experience
Iron Wind Marine   January 2015 - Present
Washington Sailing Marina   May 2013 - Present
--  February 2011 - April 2013
DEFENDER Direct   March 2012 - November 2012
Gore Landscaping. LLC   July 2011 - March 2012
Menard's  June 2009 - March 2011

Skills
Microsoft Office, Microsoft Excel, Accounting, Inventory Management, Retail, Analysis, Data Entry, Management, Sales, Teamwork, Outlook, Project Management, Microsoft Word, Customer Service, Process Scheduler, PowerPoint, Invoicing, Market Research, Accounts Payable, Time Management, Customer Satisfaction, Purchasing, Public Speaking

Education
American Military University   2012 — 2015
Bachelor's Degree, Maritime Law Enforcement

Mariners Learning Systems   2013 — 2014
Captians License: OUPV/6-Pack, Masters 100 Ton, Assistant Towing Endorsement

Indiana University South Bend

Allison Kanning Allison Kanning Fort Wayne, Indiana Details
Allison Kanning's Defender Direct Experience May 2014 - August 2014
Job VP Finance, Delta Gamma (Alpha Tau Chapter)
Industry
Experience
Roche  June 2015 - Present
Delta Gamma  January 2014 - December 2014
DEFENDER Direct   May 2014 - August 2014
Absolute Zero, Real Business Experience   August 2013 - June 2014
Medical Protective  May 2013 - August 2013
Cleaning Cars for College (Convenient Interior Car Detailing)   May 2012 - August 2012

Skills
Microsoft Office, Microsoft Excel, Advertising, Marketing Strategy, Business Writing, Problem Solving, Business Planning, Event Planning, Editing, Online Marketing, Highly personable, Analysis, Marketing, Budgets, Leadership, Finance

Education
Butler University   2012 — 2016
Indianapolis, IN, Bachelor of Science in Business, Finance, Marketing

KEDGE Business School   2015 — 2015

Chad Filer, ATP, RRTS Chad Filer, ATP, RRTS Charlotte, North Carolina Area Details
Chad Filer, ATP, RRTS's Defender Direct Experience May 2006 - December 2007
Job Owner at Southeastern Seating and Mobility Consulting LLC
Industry Medical Devices
Experience
BlueDot Medical, Inc.,   September 2014 - Present
Southeastern Seating and Mobility Consulting   January 2013 - Present
The Scooter Store  June 2009 - June 2012
Defender Direct   May 2006 - December 2007
Rockwell Collins  August 2004 - May 2007

Skills
Seating and Mobility, Assistive Technology, Power Wheelchairs, Wheelchairs, Microsoft Office, Medical Devices, Customer Service, Process Improvement, Strategic Planning, Data Analysis, Account Management, Training, Management, Healthcare, Project Management, Sales, Team Building, Leadership

Education
Northeastern University   2013 — 2015
Master of Science (M.S.), Leadership and Organizational Communication

Embry-Riddle Aeronautical University   2005 — 2010
Technical Management, Electronics

Amber Armour Amber Armour Indianapolis, Indiana Area Details
Amber Armour's Defender Direct Experience August 2009 - February 2013
Job Field Services Support and Shelling Manager at DEFENDERS
Industry Consumer Services
Experience
DEFENDERS  February 2013 - Present
Defender Direct   August 2009 - February 2013

Skills
Management, Supervising, Communication, Leadership Development, Analysis, Team Building, Team Leadership, Coaching, Training, Microsoft Office, Microsoft Excel, Strategic Planning, Employee Training, Outlook, Employee Engagement, Performance Management, Staff Development, Customer Service, Leadership, Process Improvement, Customer Satisfaction, Call Centers

Education
Indiana Institute of Technology   2011 — 2016
Bachelor of Arts (B.A.), Business Administration and Management, General

Eric Noll Eric Noll Washington D.C. Metro Area Details
Eric Noll's Defender Direct Experience April 2014 - October 2014
Job Resource Development Manager at Modis | 240.456.2827
Industry Information Technology and Services
Experience
Modis  December 2014 - Present
DEFENDER Direct   April 2014 - October 2014
Enterprise Rent-A-Car  June 2013 - April 2014

Skills
Customer Service, Event Planning, Public Speaking, Recruiting, Management, IT Recruitment, Networking, Human Resources, Marketing, Team Management, Account Management, Logistics, Education, Team Building, Social Media Marketing, Social Networking, Social Media, Training, Time Management, Consulting

Education
Ball State University   2008 — 2013
Bachelor of Arts (B.A.)

Sean Hinshaw Sean Hinshaw Austin, Texas Details
Sean Hinshaw's Defender Direct Experience April 2012 - June 2014
Job Sales and sales management
Industry Renewables & Environment
Experience
Defender Direct   April 2012 - June 2014
Mister Tramps   November 2011 - March 2012
Zed's Restaurant   July 2011 - November 2011

Skills
Customer Service, Sales, Internet Services, Network Configuration, Bartending, technical support, Account Management, Management, Marketing, Technical Support, Training, Direct Sales

Education
Texas State University   2003 — 2013

Austin Community College   2009 — 2011

Cory Gifford Cory Gifford Indianapolis, Indiana Area Details
Cory Gifford's Defender Direct Experience November 2009 - April 2010
Job Help Desk Technician at Author Solutions
Industry Publishing
Experience
Author Solutions, LLC  May 2015 - Present
Comm-Works  September 2013 - May 2015
Clough Harbour & Associates  April 2013 - September 2013
ATI Physical Therapy  July 2012 - April 2013
Hat World / Lids.com   April 2011 - August 2012
Ascension Health  November 2010 - April 2011
Desktop Resources, Inc.   June 2010 - November 2010
Defender Direct   November 2009 - April 2010
Pinnacle Technical Resources  April 2009 - November 2009
Computer Task Group  September 2007 - July 2008

Skills
Help Desk Support, Desktop Application..., Blackberry Enterprise..., Server Support, Cisco Routers, Printers, Android, Virtualization, VMware ESX, Microsoft Exchange, Telecommunications, HTML, SCCM, Windows 7, Hardware Diagnostics, Hardware, Remote Troubleshooting, Troubleshooting, VPN, A+ Certified, Active Directory, Desktop Deployment, Wireless Networking, Computer Hardware, ITIL, Cisco Technologies, Windows Server, Network Administration, Group Policy, XP, Software Installation, Technical Support, Laptops, Servers, DHCP, Job Scheduling, Crew Scheduling, Team Leadership, Human Resources, Microsoft Server Support, Toad 9.0, Oracle SQL, Telephony, Scripting, Break Fix, Fieldpoint Alert, Windows XP, Citrix, Hardware Support

Education
Harrison College   2009 — 2012
Bachelors, Information Technology, 3.6

Harrison College-Indianapolis   2010 — 2012
Associate's degree, Network Administration, 3.5

Harrison College   2009 — 2011
Associates, Information Technology - Help Desk Administration, 3.73

Harrison College-Indianapolis   2009 — 2012
Certificate, Help Desk Technican, 3.77

Ryan Burklow Ryan Burklow Indianapolis, Indiana Details
Ryan Burklow's Defender Direct Experience March 2008 - October 2008
Job Director of Risk Management at Defender Direct
Industry Consumer Services
Experience
DEFENDERS  June 2014 - Present
DEFENDERS  April 2013 - June 2014
DEFENDERS  October 2008 - April 2013
DEFENDER Direct   March 2008 - October 2008

Skills
Risk Management, Licensing, Quality Assurance, Team Building, Management, Voice Analytics, Compliance, Permit Compliance, Home Security Systems, Certified Alarm..., Leadership, Call Centers, Sales

Education
Ball State University   2000 — 2005
BA, Telecommunications

Jennifer Rackley Jennifer Rackley Indianapolis, Indiana Details
Jennifer Rackley's Defender Direct Experience July 2012 - August 2013
Job NCAA Assistant Coordinator, Championships and Alliances
Industry Sports
Experience
NCAA  January 2014 - Present
DEFENDER Direct   July 2012 - August 2013
NCAA  May 1998 - July 2012

Skills
Event Planning, Event Management, Sports, Sports Management, Customer Service, Meeting Planning, Logistics Management, Brand Management

Education
Anderson University
BS, Business - Organizational Leadership

Greg Hershberger Greg Hershberger Indianapolis, Indiana Area Details
Greg Hershberger's Defender Direct Experience December 2009 - September 2012
Job IT Operations, Program and Project Management. PMP.
Industry Information Technology and Services
Experience
BCforward  November 2012 - Present
Defender Direct   December 2009 - September 2012
Theoris  September 2009 - December 2009
Hatchery Consulting   September 2008 - December 2009
Delta Faucet Company  February 2002 - August 2008
Creative Expressions Group  1993 - 2001
Kmart Corporation  1991 - 1993

Skills
Business Intelligence, Information Technology, Certified Project..., Integration, Contract Management, SDLC, Process Improvement, Business Process, Management, Project Management, ERP, Visio, PMP, Training, Program Management, Leadership, Business Analysis, Project Portfolio..., Software Development, SaaS, Strategy, Databases, Project Planning

Education
Colorado College
Physics

Indiana University Bloomington
BA, Physics

Indiana University-Purdue University at Fort Wayne
Information Technology

Aaron Garvey Aaron Garvey Batesville, Indiana Details
Aaron Garvey's Defender Direct Experience February 2014 - Present
Job ADT Sales Manager at DEFENDER Direct
Industry Consumer Services
Experience
DEFENDER Direct   February 2014 - Present
DEFENDER Direct   June 2013 - January 2014
Defender Direct   February 2013 - June 2013
Defender Direct   June 2012 - February 2013
Defender Direct   November 2011 - June 2012

Skills
Customer Satisfaction, Positive Energy, Servant Leadership, Self-motivated Team..., Stress Management, Dedication to..., Energetic Leader, Public Works, Charity Work, Leadership, Team Leadership, Leading Diverse Teams, Task Completion, Brand Awareness, Service Focused, Phone Etiquette, Professional Phone..., Positive Personality, Serve Safe Certified, Construction Safety, Carpentry, Professional Experience, Call Centers, Customer Retention, Workforce Management, Call Center Development, Telemarketing, Customer Experience, Sales Management, Customer Acquisition, Cold Calling, Lead Generation, Sales Process, Sales Operations, Direct Sales, Building Relationships, Selling, Alarm Systems, Account Management, Team Building, Direct Marketing, Business Coaching, Sales

Education
Cincinnati State Technical and Community College   2010 — 2010
Culinary Arts/Chef Training

Homeschool   2005 — 2009
High School Diploma, General Studies

Dr. Tony Ratliff Dr. Tony Ratliff Indianapolis, Indiana Area Details
Dr. Tony Ratliff's Defender Direct Experience October 2013 - March 2014
Job Dentist, Angel Investor, Founder, Dad
Industry Health, Wellness and Fitness
Experience
Stony Creek Dentistry   August 1994 - Present
Purdue University  January 2015 - Present
DEFENDER Direct   October 2013 - March 2014

Skills
Entrepreneurship, Public Speaking, Strategic Planning, Start-ups, Marketing Strategy, Leadership, Social Media Marketing, Team Building, Nonprofits, Healthcare, Marketing, Social Networking, Customer Service, Business Development, Social Media, New Business Development

Education
Purdue University   1986 — 1990
BS, Biology

Indiana University School of Dentistry   1990 — 1994
DDS

Anderson University   1999 — 2000
Master of Business Administration (MBA)

Robert Matthew Geismar Robert Matthew Geismar Greater New York City Area Details
Robert Matthew Geismar's Defender Direct Experience July 2011 - July 2012
Job NICET Level II Fire Alarm & Video Security Systems Technician
Industry Security and Investigations
Experience
Convergint Technologies  August 2013 - Present
DEFENDER Direct   July 2011 - July 2012
Wireframe Solutions   October 2010 - May 2011
Integration Logistics, a Division of Protection 1   January 2010 - April 2010
Clearview Security & SpyTec, Inc.   September 2009 - January 2010
B.Digital Enterprises   May 2004 - December 2009
World Water Works, Inc.   August 2004 - September 2006
New Jersey Textile & Supply Co.   September 2000 - August 2004
Gregory Welteroth Advertising  January 2000 - August 2000
The Williamsport Sun-Gazette   September 1998 - January 2000

Skills
Low Voltage, Access Control, Burglar Alarm, Fire Alarm, Surveillance, Cabling, CCTV, Video Surveillance, CCTV Camera Placement, Camera Lenses, Pan-Tilt-Zoom, DVR Programming, Covert Surveillance, Panel Wiring, Grounding, Power Supplies, UPS systems, Cable Installation, Cable Management, Firestopping, Multi-Metering, Cable Toning, BNC Terminating, UTP, Baluns, Telecommunications, Networking, CAT5, Cat5e, Cat6, RJ45 Terminating, Rack Systems, Ohm's Law, Voltage Drop, Battery Calculations, Intercom, Videocom, NICET, NFPA 72, NFPA 70, Class 2 Circuits, International Building..., OSHA, Alarm Systems, Technical Support, Home Theater, Protection, Software Installation, Intrusion Detection, Troubleshooting

Education
Pennsylvania College of Technology   1998 — 2000
Bachelor of Arts (B.A.), Graphic Design

Bergen Community College   1998 — 1998
Graphic Arts

West Virginia University Institute of Technology   1996 — 1998
Associate of Arts (A.A.), Printing & Publishing Technologies

Palisades Park Jr/Sr High School   1995 — 1996
High School Diploma, General Studies, Also attended for 8th Grade

Bergen County Vo-Tech High School   1992 — 1995
State Certificate, Graphic Communications

Lindbergh Elementary   1983 — 1991
K-7, General Studies, K-7

Drew Crofton Drew Crofton Tucson, Arizona Details
Drew Crofton's Defender Direct Experience February 2014 - Present
Job Territory Sales Manager at DEFENDER Direct
Industry Consumer Goods
Experience
DEFENDER Direct   February 2014 - Present
DEFENDER Direct   August 2013 - February 2014
Surgical Care Affiliates  December 2011 - July 2013

Skills
Accounting, Finance, Fixed Assets, Asset Managment, PeopleSoft, Healthcare, Microsoft Excel, Outlook, Auditing, Financial Reporting

Education
Birmingham-Southern College   2007 — 2011
Bachelor of Science (BS), Accounting

Michael Arnott Michael Arnott Indianapolis, Indiana Area Details
Michael Arnott's Defender Direct Experience March 2014 - Present
Job Membership Sales Representative
Industry Computer Software
Experience
DEFENDER Direct   March 2014 - Present
Angie's List  February 2013 - February 2014
Blackbaud  April 2011 - January 2013
Mandalay Baseball Properties - Oklahoma City RedHawks   2010 - 2011
YMCA of Greater Indianapolis  May 2010 - November 2010

Skills
SaaS, Lead Generation, Account Management, Sales Process, Sales, Direct Sales, CRM, Product Marketing, Cold Calling, New Business Development, Team Leadership, Marketing, Selling, Sales Presentations, Time Management

Education
Ball State University   2006 — 2010
Sport Administration, Marketing

Hamilton Southeastern High School   2002 — 2006

Lowell Amos Lowell Amos Granger, Indiana Details
Lowell Amos's Defender Direct Experience 2009 - 2010
Job Solution Development Manager Major Accounts at ServiceNow The Enterprise IT Cloud Company
Industry Banking
Experience
ServiceNow - The Enterprise IT Cloud Company  September 2014 - Present
Pluralsight  2012 - Present
ServiceNow - The Enterprise IT Cloud Company  December 2013 - September 2014
Fifth Third Bancorp  March 2010 - November 2013
Defender Direct   2009 - 2010
360 Consulting, LLC   2007 - 2010
Key Investment Group  2004 - 2006
IBM  2000 - 2003

Skills
Business Management, Management Consulting, ERP, ITIL, Business Process, Project Management, Process Improvement, Business Process..., Business Analysis, Vendor Management, Team Leadership, Program Management, IT Management, Project Planning, Outsourcing, Business Intelligence, PMO, Requirements Analysis, Project Portfolio..., Cross-functional Team..., IT Strategy, Six Sigma, Business Strategy, Strategic Planning, IT Service Management, Enterprise Architecture, Business Transformation, Strategy, Leadership, Consulting, Business Planning, Business Process..., Management, ITIL Process, Analysis, Enterprise Software, SDLC

Education
Ball State University - College of Business   1992 — 1994
MBA

Purdue University   1987 — 1992
BS Chemical Engineering

Anika Matsenko Anika Matsenko Fort Wayne, Indiana Details
Anika Matsenko's Defender Direct Experience October 2011 - April 2012
Job Associate Actuarial Analyst at Swiss Re
Industry Insurance
Experience
Swiss Re  June 2015 - Present
Swiss Re  May 2014 - April 2015
Ball State University Department of Economics   August 2013 - April 2015
Sunny Management Group, Inc.   August 2012 - August 2013
Defender Direct   October 2011 - April 2012
OfficeTeam  August 2011 - November 2011

Skills
Actuarial Science, Reinsurance, Microsoft Excel, VBA, Access, Communication, Actuarial Exams, Customer Service, Multicultural..., Microsoft Office, Management, Statistical Modeling, Technical Support, Insurance, Property Management, Archives, Diversity Training, SQL, Spanish, Russian, Customer Satisfaction, New Hire Training

Education
Ball State University   2013 — 2014
Master of Arts (MA), Actuarial Science

Indiana University Bloomington   2006 — 2011
BA, Spanish, Liberal Arts and Management Program, Biology

Shelby Quinn Walton Shelby Quinn Walton Indianapolis, Indiana Area Details
Shelby Quinn Walton's Defender Direct Experience January 2014 - January 2015
Job Assistant Account Executive at Well Done Marketing
Industry Public Relations and Communications
Experience
Well Done Marketing  January 2015 - Present
Freelance Writer / Content Specialist   February 2013 - Present
DEFENDER Direct   January 2014 - January 2015
DEFENDER Direct   May 2013 - December 2013
HCC Medical Insurance Services  May 2012 - May 2013
BLASTmedia  November 2012 - February 2013
Development Counsellors International  September 2012 - November 2012
Butler University  August 2011 - May 2012
Indiana State Library  January 2012 - April 2012
Conrad Indianapolis  May 2011 - August 2011

Skills
Dreamweaver, Illustrator, Social Media, Media Relations, Blogging, Digital Marketing, Social Media Marketing, Facebook, Press Releases, Strategic Communications, Event Planning, Marketing, Editing, Google Analytics, SEO, Public Relations, Event Management, Writing, Web Design, Video Production, Creative Writing

Education
Butler University
BS/BA, Public Relations and French

Derrick San Miguel Derrick San Miguel Dallas/Fort Worth Area Details
Derrick San Miguel's Defender Direct Experience March 2010 - January 2015
Job Licensed insurance agent (TX,OK,MD)
Industry Insurance
Experience
USHEALTH Advisors  June 2015 - Present
Defender Direct   March 2010 - January 2015

Skills
Security Management, Alarm Systems, Operations Management, Team Building, Customer Service, Call Centers, Burglar Alarm, Coaching, Direct Sales, Leadership, Account Management, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, IP Cameras, Inventory Management, Leadership Development, Management, Microsoft Office, New Business Development, Performance Management, Process Improvement, Recruiting, Retail, Sales, Sales Management, Sales Operations, Sales Process, Strategic Planning, Supervisory Skills, Team Leadership, Training, Troubleshooting, Vendor Management, Change Management, Cold Calling, Employee Training, Social Networking, Marketing, CRM, Negotiation, Microsoft Excel, Project Management, Microsoft Word, PowerPoint

Education
University of Central Oklahoma   2007 — 2009
General studies

Cumberland University   2005 — 2006

Sarah Kuester Sarah Kuester Indianapolis, Indiana Details
Sarah Kuester's Defender Direct Experience May 2011 - October 2011
Job Executive Director at BOMA Indianapolis
Industry Real Estate
Experience
BOMA Indianapolis   May 2014 - Present
Kite Realty Group  October 2011 - May 2014
Defender Direct   May 2011 - October 2011
Lauth Property Group  March 2006 - May 2011
Morris Group Realty   March 2004 - March 2006
ReMax Real Estate Groups  September 1997 - March 2004

Skills
Real Estate, Budgets, Property Management, Real Estate Development, Process Scheduler, Real Estate Transactions, Microsoft Office, Negotiation, Leases, Location Intelligence, Strategic Planning, Disposition, Corporate Real Estate, Team Building

Education
Indiana University-Purdue University at Indianapolis   1995 — 1996
General Business

Ball State University   1993 — 1995
Business, Management, Marketing, and Related Support Services

Kaleb Goforth Kaleb Goforth Knoxville, Tennessee Details
Kaleb Goforth's Defender Direct Experience December 2009 - December 2011
Job Solutions Specialist
Industry Wireless
Experience
Verizon Wireless  February 2014 - Present
Clear Satellite  February 2013 - January 2014
Cellular Sales  January 2012 - February 2013
DEFENDER Direct   December 2009 - December 2011

Skills
Sales, Cold Calling, Direct Sales, Customer Service, Sales Process, Account Management, Team Building, Sales Presentations, Solution Selling, B2B, Lead Generation, Marketing, Inventory Management, Customer Experience, Building Relationships, Inside Sales, Business Development, Social Networking, Contract Negotiation, Social Media Marketing, Microsoft Office, Outlook, Microsoft Excel

Education
Carson-Newman College   2004 — 2008
Bachelor of Science (BS), Psychology

Morristown west high school   2000 — 2004

donald bonnet donald bonnet Atlanta, Georgia Details
donald bonnet's Defender Direct Experience January 2010 - January 2011
Job
Industry Financial Services
Experience
Primerica  January 2013 - Present
Forum Energy Technologies  January 2006 - August 2015
Forum Energy Technologies  January 2012 - July 2015
Forum Energy Technologies  October 2013 - October 2014
Forum Energy Technologies  January 2012 - October 2013
Defender Direct   January 2010 - January 2011

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, CompTIA A+, Cisco Technologies, CCENT, Series 6, BOSIET, PEC safe gulf, Adobe Design Programs, Hydraulics, Pneumatics, Workflow Management, Marketing

Education
Art Institute of Atlanta
Graphic Design

Art Institute of Pittsburg Online
Media Arts and Animation

United States Marine Corps

University of Louisiana
Media Arts and Animation

Coy Reynolds Coy Reynolds Dallas/Fort Worth Area Details
Coy Reynolds's Defender Direct Experience May 2012 - January 2015
Job Corporate development
Industry Consumer Services
Experience
CNR Dynamic   January 2015 - Present
DEFENDER Direct   May 2012 - January 2015
DEFENDER Direct   March 2009 - April 2012
AT&T  January 2005 - March 2006
Portrait Homes  January 2003 - January 2005

Skills
Training, Security, Team Building, Sales, Customer Satisfaction, Change Management, Strategic Planning, Sales Management, Customer Service, Business Development, Marketing Strategy, Direct Sales, Sales Operations, Management, Sales Process, Account Management, Leadership, New Business Development, Team Leadership, Operations Management, Coaching, Marketing, Customer Retention, Microsoft Office, Cold Calling, Contract Negotiation, Leadership Development, CRM, Microsoft Excel, Recruiting, Physical Security, Negotiation

Education
Butler University   2012 — 2013
Advanced business, Business Administration, Management and Operations

Aliso Niguel High school   1999 — 2002
High school diploma

Jordan Harrison Jordan Harrison Indianapolis, Indiana Area Details
Jordan Harrison's Defender Direct Experience January 2009 - Present
Job Collections Coordinator
Industry Consumer Goods
Experience
Red August   August 2011 - Present
Defender Direct   January 2009 - Present
Photographer  May 2008 - July 2011
First Advantage Recruiting Solutions  May 2007 - August 2008
AdHouse Design   June 2006 - April 2007
FedEx Kinko's  August 2002 - May 2006

Skills
Account Management, Applicant Tracking..., Microsoft Excel, Microsoft Office, Photography, Photoshop, Recruiting, Team Building, PowerPoint, Outlook, Leadership, Customer Service

Education
Ball State University   2002 — 2006
Bachelor of Science, Advertising

Craig Lotz Craig Lotz Indianapolis, Indiana Details
Craig Lotz's Defender Direct Experience May 2013 - August 2013
Job Staff Consultant at Crowe Horwath LLP
Industry Accounting
Experience
Crowe Horwath LLP  July 2015 - Present
Crowe Horwath LLP  June 2014 - August 2014
Dauby O'Connor & Zaleski   December 2013 - March 2014
DEFENDER Direct   May 2013 - August 2013

Skills
GAAP, Microsoft Excel, VBA, Public Speaking, Presentation Skills, Problem Solving, GAAS, Microsoft Office, Microsoft Word, Time Management, Accounting, Event Planning

Education
Anderson University   2011 — 2015
Bachelor of Arts (B.A.), Accounting, Business-Information Systems

Donita (Murphy) Cupit Donita (Murphy) Cupit Indianapolis, Indiana Area Details
Donita (Murphy) Cupit's Defender Direct Experience July 2009 - September 2013
Job Senior Business Analyst at KAR Auction Services, Inc
Industry Insurance
Experience
KAR Auction Services, Inc  October 2013 - Present
Defender Direct   July 2009 - September 2013
Personix  August 2008 - March 2009
Golden Rule Insurance/UHC   2007 - June 2008
Fusion Alliance  2004 - 2007
Management Information Disciplines   February 1999 - January 2004
MID  1999 - 2004
Retail Positions  1974 - 1999
Paul Harris Stores  1976 - 1998

Skills
Certified Scrum Master..., Software Documentation, Visio, Business Analysis, Forecasting, Microsoft SQL Server, SQL, Requirements Analysis, Process Improvement, Business Process, Software Project..., Software Development, Visual Studio, Agile Methodologies, XML, Requirements Gathering, Testing, Project Management, Quality Assurance, SharePoint, Scrum, Analysis, Training, Business Requirements, Vendor Management, Business Intelligence, Management, SDLC, Leadership, Team Building, Consulting

Education
Illinois Central College   1972 — 1974

Seth McNaughton Seth McNaughton Bakersfield, California Area Details
Seth McNaughton's Defender Direct Experience June 2013 - March 2014
Job Lead Installation Technician at Vivint Solar
Industry Renewables & Environment
Experience
Vivint Solar  March 2014 - Present
DEFENDER Direct   June 2013 - March 2014
Walmart  October 2011 - June 2013
Kmart Corporation  September 2010 - October 2011

Skills
Solar Energy, Loss Prevention, Surveillance, Customer Service, Training, Retail, Leadership, Public Speaking, Sales, Management, ZEP Solar Technology, MSI Solar Technology, Ecolibrium Solar..., Videography

Education
Fresno City College   2010 — 2013
Business Administration and Management, General

Brigham Young University - Idaho   2009 — 2009

Dan Churukian Dan Churukian Pensacola, Florida Details
Dan Churukian's Defender Direct Experience 2010 - Present
Job General Management Professional
Industry Consumer Services
Experience
Defender Direct   2010 - Present
PCF, Inc.   2004 - 2009
West Corp.  2001 - 2004

Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Alarm Systems, Team Building, CCTV, Sales, Access Control, Operations Management, Software Installation, Customer Retention, Technical Support, Fire Alarm, Process Improvement, Account Management, Training, Security, Management, Teamwork, Customer Experience, Networking, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Time Management, Microsoft Word, Sales Management, Coaching, Inventory Management

Education
Pensacola State College   2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Electronic Security Association   2010 — 2014
CAT I / CATII / CFAD / CFAT II, Advanced intrusion systems

George Stone Career Center   2009 — 2010
Electricians Certification Commercial/Residential, Electrical and Power Transmission Installation/Installer, General

Pensacola State College   2006 — 2008
A.A., General Studies

U.S.NAVY Electronics A & C Schools   1989 — 1993
US NAVY CERTIFICATION, Industrial Electronics Technology/Technician, PASS

Chelsea Kopelman Chelsea Kopelman Indianapolis, Indiana Details
Chelsea Kopelman's Defender Direct Experience January 2014 - May 2014
Job Marketing Associate at Eli Lilly and Company
Industry Pharmaceuticals
Experience
Eli Lilly and Company  July 2015 - Present
Butler Business Consulting Group  January 2015 - May 2015
Delta Gamma  January 2014 - January 2015
Brooksource  September 2014 - December 2014
Eli Lilly and Company  May 2014 - August 2014
DEFENDER Direct   January 2014 - May 2014
Butler University  September 2011 - May 2014
Delta Gamma-Alpha Tau Chapter   January 2013 - January 2014
DEFENDER Direct   May 2013 - August 2013

Skills
Microsoft Excel, Social Media Marketing, Marketing, Advertising, Microsoft Word, Teamwork, Customer Service, Facebook, Social Media, Leadership, Event Planning, Social Networking, Time Management, Finance, Accounting, Budgets

Education
Butler University   2011 — 2015
Bachelor's degree, Marketing and Finance

R. Nelson Snider High School   2006 — 2011

Rochelle Shores Rochelle Shores Indianapolis, Indiana Details
Rochelle Shores's Defender Direct Experience October 2010 - Present
Job Permits Team Lead at DEFENDER
Industry Consumer Services
Experience
DEFENDER  September 2014 - Present
Defender Direct   October 2010 - Present
Defender Direct   December 2007 - April 2010

Skills
Customer Service, Outlook, Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Team Building, Supervisory Skills, Training, Time Management, Access, Sales Management, Customer Satisfaction

Education
Harrison College-Indianapolis   2008 — 2010
Associate of Science (AS), Criminal Justice and Corrections

Brandon Stone Brandon Stone Indianapolis, Indiana Area Details
Brandon Stone's Defender Direct Experience November 2009 - March 2011
Job Purchasing Manager at Lee Supply Corp.
Industry Consumer Goods
Experience
Lee Supply Corp.  March 2011 - Present
DEFENDER Direct   November 2009 - March 2011
American General Financial Services  July 2008 - September 2009
Ball State University Department of Marketing & Management   August 2007 - March 2008

Skills
Key Performance..., Reporting & Analysis, Microsoft Excel, Purchase Management, Purchasing, Inventory Management, Business Intelligence, Forecasting, Analytics, Microsoft Office, Budgets, Marketing Strategy, Pricing

Education
Ball State University   2007 — 2008
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies

Ball State University   2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration

Brent Eads Brent Eads Greater Denver Area Details
Brent Eads's Defender Direct Experience April 2012 - March 2013
Job Professional Motivator
Industry Legal Services
Experience
Grim Walks Denver   February 2015 - Present
Dill Dill Carr Stonbraker & Hutchings P.C.   March 2015 - Present
Site Enhancement Services  April 2013 - October 2014
DEFENDER Direct   April 2012 - March 2013
DEFENDER Direct   July 2011 - April 2012
Kaplan Compliance Solutions  June 2011 - July 2011
PAR North America  October 2010 - May 2011
US Army  January 2005 - January 2011
No Limits A/V   2011 - 2011

Skills
Customer Service, Strategic Planning, Account Management, Team Building, Microsoft Office, Leadership, Microsoft Excel, Team Leadership, Training, Management, Quality Assurance, Marketing, Social Media, New Business Development, Sales, Customer Satisfaction, Public Speaking, Negotiation, Presentations, Project Management, Time Management

Education
Ball State University   2003 — 2009
BA, Telecommunications

David Casteel David Casteel Salt Lake City, Utah Details
David Casteel's Defender Direct Experience June 2011 - Present
Job Security Advisor at Defender Direct
Industry Consumer Services
Experience
Defender Direct   June 2011 - Present

Skills
Microsoft Office, OS X, Windows, Computer Hardware, Networking, Wireless Networking, Customer Service, Internet Troubleshooting, Troubleshooting, Creative Problem Solving, Home Automation, Home Theater

Education
University of Utah   2009 — 2015
Political Science and Government

Montana State University-Great Falls College of Technology   2005 — 2007
Computer Technology/Computer Systems Technology

April Carter April Carter Indianapolis, Indiana Details
April Carter's Defender Direct Experience August 2011 - June 2012
Job Executive Assistant, Marketing at Salesforce Marketing Cloud
Industry Computer Software
Experience
Salesforce Marketing Cloud  Executive AssistantExactTargetAugust 2013 - Present
ExactTarget  June 2012 - August 2013
Defender Direct   August 2011 - June 2012
Principal Wellness Company  October 2008 - June 2010
Principal Wellness Company  June 2006 - October 2008
Principal Wellness Company  April 2005 - June 2006

Skills
College Recruiting, Recruiting, Customer Service, Applicant Tracking..., Cold Calling, Talent Acquisition, Technical Recruiting, Employee Benefits, Account Management, Coaching, Training, Microsoft Office, Onboarding, Salesforce.com, Call Centers, Human Resources, Customer Retention, Employee Training, CRM, Sales, Interviews, Team Building, Management

Education
Ball State University   1997 — 2001
B.S., Exercise Science

Noblesville High School   1994 — 1997

Deb Albacete Deb Albacete Indianapolis, Indiana Area Details
Deb Albacete's Defender Direct Experience May 2008 - November 2013
Job Project Management Officer
Industry Consumer Services
Experience
DEFENDER  November 2013 - Present
Defender Direct   May 2008 - November 2013
Defender Direct   July 2007 - May 2008
Davis Homes, LLC   1989 - 2007

Skills
Problem Solving, Continuous Improvement, Customer Relations, Strategic Planning, Customer Service, Change Management, Forecasting, Mentoring, Negotiation, Account Management, Compliance, New Business Development, Process Improvement, Product Development, Project Management, Contract Negotiation, Team Building, Operations Management, Time Management, Customer Satisfaction, Coaching, CRM, Call Centers, Training, Strategy, Leadership

Education
Indiana Business College

Margee Jaeger Margee Jaeger Indianapolis, Indiana Area Details
Margee Jaeger's Defender Direct Experience April 2014 - May 2015
Job Coach, Project Manager, Process Improvement Leader
Industry Professional Training & Coaching
Experience
Defender Direct   April 2014 - May 2015
Robert Half - Office Team  August 2013 - April 2014
Results Based Coaching   January 2008 - August 2013
One America Financial Partners  October 2002 - March 2009
Conseco  August 1996 - October 2002

Skills
Leadership Development, Strategic Planning, Cross-functional Team..., Customer Service, Process Improvement, Budgets, Training, Leadership, Insurance, Team Leadership, Public Speaking, Human Resources, SDLC, Coaching, Employee Training, Management, Change Management, Six Sigma, Consulting, Microsoft Office, Team Building, Marketing, Project Management, Business Analysis, Project Portfolio..., Visio, Employee Benefits, Program Management, Business Strategy, IT Strategy, Vendor Management, Organizational...

Education
Anderson University   2004 — 2006
Master of Business Administration (MBA)

Michael Pruden Michael Pruden Sheridan, Wyoming Details
Michael Pruden's Defender Direct Experience August 2012 - September 2013
Job Sports Editor/Photographer for The Sheridan Press
Industry Writing and Editing
Experience
The Sheridan Press  June 2014 - Present
Pacers Sports & Entertainment  December 2013 - June 2014
Defender Direct   August 2012 - September 2013
Defender Direct   June 2012 - August 2012

Skills
Final Cut Pro, DVD Studio Pro, Pro Tools, Adobe Creative Suite, Microsoft Office, After Effects, Web Design, Blogging, Producing, Editing, Video Editing, Videography, Premiere, Photoshop, Social Media

Education
Ball State University   2008 — 2012
Bachelor of Arts, Telecommunications

Jeanne Justice Jeanne Justice Indianapolis, Indiana Area Details
Jeanne Justice's Defender Direct Experience March 2008 - Present
Job Senior Accountant at Defender Direct
Industry Consumer Goods
Experience
Defender Direct   March 2008 - Present
Dunhill Staffing  July 2005 - November 2007
Hoosier Park  February 1996 - May 2003

Skills
Account Reconciliation, Accounting, Microsoft Excel, Payroll, Journal Entries, Accruals, Microsoft Dynamics GP, Microsoft Office, Management, Leadership, Sales Tax, Payroll Taxes, Financial Reporting, Balance Sheet

Education
Ball State University   1977 — 1981
Accounting, Business

Lapel High School

Elizabeth Weber Elizabeth Weber Cleves, Ohio Details
Elizabeth Weber's Defender Direct Experience February 2012 - February 2014
Job Owner Operator at Tailor Made by Elizabeth
Industry Consumer Services
Experience
Tailor Made by Elizabeth   April 2014 - Present
Defender Direct   February 2012 - February 2014
United Medical Resources UMR   January 2008 - November 2008
Hospice of Cincinnati  August 2005 - October 2008

Skills
Customer-focused Service, Coaching Soccer, Home Health Care, Elderly Healthcare, Personal Development, Developing Leaders, Leading Positive Change, Leading from the Seat, Building Relationships, Team-oriented, Team Building, Positive Team Player, Positive Personality, Positive Work..., Positive Can-do Attitude, Sales Management, Sales, Call Centers, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, APA, Psychology, Sociology Of Culture, Cpr Certified, AED, Custom alterations, Tailoring, Customer Experience, Time Management, Leadership, Sales Process, Cold Calling

Education
Cincinnati State Technical and Community College   2013 — 2015
Associate's degree, Business Administration and Management, General

Cincinnati State Technical and Community College
Associate's Degree, Medical/Health Management and Clinical Assistant/Specialist

Ivy Tech Community College-Southeast   2001 — 2004
Registered Nursing/Registered Nurse

Franklin County High School   1995 — 1999
Diploma, General Studies

Eric Nolting Eric Nolting Indianapolis, Indiana Area Details
Eric Nolting's Defender Direct Experience November 2008 - April 2010
Job Talks to Airplanes
Industry Aviation & Aerospace
Experience
Nolting Investments, LLC   September 2006 - Present
Indiana Health Information Exchange  September 2010 - March 2012
Defender Direct   November 2008 - April 2010
Enterprise Rent-A-Car  August 2006 - November 2008
Johnny Carino's  November 2003 - August 2006
MainSource Bank  June 2001 - August 2004

Education
Ball State University   2001 — 2005
BS, Finance

Caleb Ehmke Caleb Ehmke Houston, Texas Area Details
Caleb Ehmke's Defender Direct Experience September 2013 - August 2014
Job Sales & Install Manager at DEFENDER Direct
Industry Consumer Services
Experience
DEFENDER Direct   September 2013 - August 2014
Defender Direct   February 2013 - August 2013
State Industrial Products  May 2012 - February 2013
M-Key Media   March 2011 - May 2012

Skills
Business Networking, Outside Sales, Web Project Management, Customer Relations, Customer Service, Retail, Market Planning, Management, Sales, Team Leadership, Sales Process, Advertising, Marketing Strategy, Account Management, Teamwork, Customer Satisfaction, Sales Management, B2B, Leadership, Inventory Management, Social Media Marketing, Selling, Direct Sales, Budgets, Social Media, Marketing, Cold Calling, Social Networking, Time Management, Team Building, New Business Development, Event Planning, Recruiting, Training, Sales Presentations

Education
University of Southern Indiana   2007 — 2010
BS, Marketing

Arizona Western College   2005 — 2007
Associate Degree, General Studies

Hans Hoogeveen M.B.A. Hans Hoogeveen M.B.A. Tampa/St. Petersburg, Florida Area Details
Hans Hoogeveen M.B.A.'s Defender Direct Experience August 2013 - August 2014
Job Advanced Sustainability Solutions
Industry Management Consulting
Experience
Advanced Sustainability Solutions   August 2014 - Present
DEFENDER Direct   August 2013 - August 2014
The Home Depot  June 2011 - September 2013
Efficient Energy Advisors, LLC   January 2009 - June 2011
Hans Hoogeveen Consulting   May 2009 - August 2010

Skills
Corporate Social..., Sustainability, Sustainable Business, Strategic Planning, Sustainability..., Triple Bottom Line, Public Speaking, Sustainability Reporting, Non-profits, Environmental Awareness, Leadership Development, Business Strategy, Program Management

Education
Green Mountain College   2007 — 2009
M.B.A., Sustainable Business Practices

Amsterdam University of Applied Sciences   1995 — 1997
M.S.P.T., Physical Therapy

Pacific University   1988 — 1992
BS, Biology and Philosophy

Earlham College   1976 — 1978

DeQuincy Webster DeQuincy Webster Indianapolis, Indiana Area Details
DeQuincy Webster's Defender Direct Experience August 2009 - Present
Job Accounts Receivable, Cash Receipt Specialist at Defender Direct
Industry Accounting
Experience
Defender Direct   August 2009 - Present
Indiana Department of Revenue  August 2008 - August 2009

Skills
Accounts Receivable

Education
DeVry University   2009 — 2011
Bachelor Degree, Accounting

Lars Sorenson Lars Sorenson West Lafayette, Indiana Details
Lars Sorenson's Defender Direct Experience May 2013 - August 2013
Job Software Engineer at Spensa Technologies Inc
Industry Computer Software
Experience
Spensa Technologies Inc  March 2015 - Present
Sypris Electronics, LLC  May 2014 - March 2015
Cyber Center   January 2014 - December 2014
ResNet Purdue University   October 2012 - January 2014
DEFENDER Direct   May 2013 - August 2013
Netheads   June 2011 - August 2012
Washington Township Swim Club  August 2010 - June 2011
Daniels Associates, INC  June 2010 - December 2010

Skills
C#, SQL, Java, Linux, C++, Programming, C, Software Development, Software Engineering, MySQL, Git, Application Security, Systems Security, Visual Studio, Databases, Python, Reverse Engineering, Go, Information Security, PostgreSQL, Computer Security, jQuery, JavaScript

Education
Purdue University   2011 — 2015
Undergraduate, Computer Science - Mathematics (Minor), 3.0

J Everett Light Career Center   2009 — 2011
Computer Science, A

Vincennes University   2009 — 2011
Computer Science, A

North Central High School   2007 — 2011
North Central Honors Diploma, High School General Education, 3.6 Unweighted GPA, 4.2 Weighted

John Merk John Merk Cincinnati Area Details
John Merk's Defender Direct Experience March 2010 - November 2011
Job Car Sales and Leasing @ Jake Sweeney Chevrolet
Industry Automotive
Experience
Jake Sweeney Chevrolet Tri County  2014 - Present
Joseph Chevrolet   February 2012 - March 2014
Defender Direct   March 2010 - November 2011

Skills
Sales Process, Customer Satisfaction, Sales, Customer Retention, Sales Management, Sales Operations, Cold Calling, Automotive, Account Management, Direct Sales, Inventory Management, Team Building, New Business Development, Selling, Customer Service, Retail

Education
Cincinnati State Technical and Community College   2009 — 2010
Business, Management, Marketing, and Related Support Services

Lee Ann Houser Lee Ann Houser Indianapolis, Indiana Area Details
Lee Ann Houser's Defender Direct Experience April 2008 - August 2009
Job Trainer II at WellPoint
Industry Professional Training & Coaching
Experience
Anthem  June 2014 - Present
Kelly Services / WellPoint   July 2013 - June 2014
Briljent  December 2009 - June 2013
Defender Direct   April 2008 - August 2009
C.P. Morgan   July 2006 - March 2008
Baker Hill - Experian   May 2006 - July 2006
Winston-Terrell Group   December 2005 - May 2006
Salin Bank and Trust   July 2005 - December 2005
National City Bank  February 2000 - July 2005
Training, Inc  June 1999 - February 2000

Skills
Performance Management, Coaching, Training, Change Management, Human Resources, Customer Service, Leadership, Research, Customer Satisfaction, Time Management, Instructor-led Training, Leadership Trainer, Customer Service..., Operations Training, Public Speaking, ADDIE, Instructional Design, Needs Analysis, Technical Writing, Performance Improvement, Kirkpatrick, Bloom's Taxonomy, Action Learning, Classroom Delivery, Blended Learning, Adult Education, Adult Learning Theory, Program Management, Onboarding, Train the Trainer, Training Facilitation, Program Development, WebEx, E-Learning, SnagIt, Employee Training, Training Delivery, Organizational..., Curriculum Development, Hands-on Training

Education
Indiana University   2001 — 2003
Master of Science (M.S.), Adult Education

Ball State University   1988 — 1993
Bachelor of Science (B.S.), Psychology

Valory Myers Valory Myers Indianapolis, Indiana Area Details
Valory Myers's Defender Direct Experience June 2011 - July 2014
Job Experienced Market Insight Consultant and Customer Experience Change Agent
Industry Market Research
Experience
Ipsos  September 2014 - Present
Defender Direct   June 2011 - July 2014
Radius Global Market Research  November 2008 - May 2011
Ipsos (formerly Synovate/Symmetrics)   July 2004 - November 2008
Walker Information  May 1995 - June 2004
dgs Marketing Engineers  1996 - 1996

Skills
Marketing Research, Brand Loyalty, Customer Insight, Market Research, Segmentation, Strategy, Business Strategy, Customer Experience, Market Analysis, Quantitative Research, Marketing, Management, Questionnaire Design, Strategic Planning, Business Development, Analysis, Consumer Behaviour, Focus Groups, Advertising, Product Development, Business Planning, Competitive Analysis, Analytics, Competitive Intelligence, Customer Satisfaction

Education
Butler University   2012 — 2013
Strategic Leadership Consortium

Anderson University   2000 — 2002
MBA, Marketing

Ball State University   1993 — 1997
BA, Marketing, International Business, French

Doug Burroughs Doug Burroughs Indianapolis, Indiana Area Details
Doug Burroughs's Defender Direct Experience June 2012 - December 2012
Job Sales and customer service guru and part time Wine Specialist
Industry Consumer Services
Experience
Beall, Inc. DBA Miracle Ear   May 2015 - Present
MedTech College  December 2013 - October 2014
Royal United Mortgage  December 2012 - September 2013
Defender Direct   June 2012 - December 2012
Kaplan College  December 2008 - May 2012
Rainmakers  2008 - 2012
Rainmakers  2008 - 2012
Rainmakers  2008 - 2012
Rainmakers  2008 - 2012
Rainmakers  2002 - 2010

Skills
Customer Service, Public Speaking, Social Media, Team Building, Social Networking, Training & Development, Profit & Loss Management, Organizational..., Management, Employee Training, Small Business, Sales, Coaching, Training, Nonprofits

Education
Ball State University   1987 — 1992
BS, Marketing and Communications

Ball State University - College of Business   1987 — 1992
Bachelor of Science (BS), Marketing- Sales and Promotion

Rich Cheek Rich Cheek Louisville, Kentucky Details
Rich Cheek's Defender Direct Experience June 2004 - January 2010
Job Entrepreneur
Industry Security and Investigations
Experience
Armed and Ready Security   2010 - 2011
Defender Direct   June 2004 - January 2010
Ferd Grisanti's   1995 - 1999

Education
Cumberland College   1991 — 1995

Ladonna Lytle Ladonna Lytle Indianapolis, Indiana Area Details
Ladonna Lytle's Defender Direct Experience May 2012 - Present
Job Funding Resolution at Defender Direct
Industry Information Services
Experience
Defender Direct   May 2012 - Present
Pitney Bowes  January 2008 - May 2012

Education
Indiana Business College   1998 — 1999

Richard Denman Richard Denman Cincinnati Area Details
Richard Denman's Defender Direct Experience May 2009 - February 2014
Job Logistics Account Executive at TQL
Industry Business Supplies and Equipment
Experience
TQL  May 2014 - Present
Defender Direct   May 2009 - February 2014
Drummond American  August 1997 - April 2007

Skills
Account Management, Security, Sales, New Business Development, ADT, Sales Operations, Sales Process, Call Centers, Direct Sales, Sales Management, Customer Retention, Customer Satisfaction, Sales Presentations, B2B

Education
Anderson University   1982 — 1986

Scott Trudel Scott Trudel Providence, Rhode Island Area Details
Scott Trudel's Defender Direct Experience December 2009 - Present
Job Assistant Manager at Defender Direct
Industry Security and Investigations
Experience
Defender Direct   December 2009 - Present
Target  October 2006 - December 2009

Skills
Sales, Computer and Tech, Data Analysis, Team Building, Data Entry, Time Management, Inventory Management, Management, Customer Service, Windows, Performance Management, Leadership Development, Negotiation, Team Management, Analysis, PowerPoint, Process Improvement, Customer Satisfaction, Microsoft Excel, Microsoft Word, Leadership, Microsoft Office, Coaching, Teamwork, Team Leadership, Troubleshooting, Computers, Security

Education
Community College of Rhode Island   2010 — 2012
Associate of Arts (A.A.), General Studies, 3.2

Franklin Academy   2003 — 2006
High School, General Studies, 3.9

Chris Ruley Chris Ruley Indianapolis, Indiana Area Details
Chris Ruley's Defender Direct Experience April 2004 - May 2014
Job Business Growth Professional
Industry Executive Office
Experience
Roche  May 2015 - Present
Central Indiana Clubhouse   2014 - 2015
Central Indiana Clubhouse   2014 - 2015
Defender Direct   April 2004 - May 2014
Defender Direct   2004 - 2011
Equity Residential  June 1999 - September 2004

Skills
Innovation, Business Process, Business Development, Business Strategy, Business Planning, Customer Acquisition, Customer Service, Continuous Improvement, People Development, People Skills, Leadership Development, Strategic Leadership, Thought Leadership, Organizational..., Organizational Design, Organizational Structure, Sales, Sales Management, Sales Process, Cross-functional Team..., Team Building, Team Management, Coaching, Job Coaching, Focus Groups, Solution Focused, Outcome focused, Object Oriented Design, Object Oriented Modeling, System Testing, System Design, Project Management, Project Planning, Leadership, Customer Retention, Customer Experience, Entrepreneurship, Process Improvement, Innovation Management, Brand Loyalty, P&L Management, Call Centers, CRM, Operations Management, Training, Start-ups, Team Leadership, Strategy, Performance Management, Change Management

Education
Indiana Institute of Technology   2009 — 2012
Bachelor of Science (B.S.), Organizational Leadership

Indiana Institute of Technology   2006 — 2012
BS, Organizational Leadership

April Deuschle April Deuschle Indianapolis, Indiana Details
April Deuschle's Defender Direct Experience March 2013 - Present
Job Manager, Talent Development Solutions
Industry Retail
Experience
DEFENDER Direct   March 2013 - Present
LQ Performance Strategies  January 2004 - February 2013
LQ Performance Strategies  June 2008 - August 2009
RCI  1993 - 2002

Skills
Coaching, Instructional Design, Leadership Development, Career Development, Training, Organizational..., Employee Training, Executive Coaching, Organizational..., Program Management, Leadership, Public Speaking, Workshop Facilitation, Performance Management, Staff Development, Team Building

Education
University of Notre Dame - Mendoza College of Business   2010 — 2010
Executive Certificate in Leadership & Management, Leadership and Management

Ball State University   1987 — 1991
BS

Sheridan High School   1983 — 1987

Jeremy Jaynes Jeremy Jaynes Indianapolis, Indiana Area Details
Jeremy Jaynes's Defender Direct Experience October 2013 - February 2014
Job Experienced Corporate Compliance Analyst
Industry Insurance
Experience
Phoenix One Media LLC   December 2011 - Present
DEFENDER Direct   October 2013 - February 2014
myCOI  November 2012 - June 2013
Baldwin & Lyons, Inc.   June 2007 - February 2012
Conseco  August 2003 - February 2007

Education
Ball State University   1998 — 2003
BS, Professional English

Seymour High School
Graduate

Crain Bryce Crain Bryce Sneads Ferry, North Carolina Details
Crain Bryce's Defender Direct Experience August 2010 - October 2011
Job Head Bartender at Camino Real Food Services
Industry Restaurants
Experience
Camino Real Food Services   May 2013 - Present
Coastal Carolina Community College  June 2012 - Present
Defender Direct   August 2010 - October 2011
RadioShack  October 2001 - November 2005
RadioShack  October 2001 - May 2005

Skills
Customer Satisfaction, Loss Prevention, Customer Service, Retail, Inventory Management, Sales, Troubleshooting, Computer Repair, Computer Hardware, Microsoft Office, Call Center, Direct Sales, Time Management, Microsoft Word, Microsoft Excel, Teamwork, Software Installation, Public Speaking, PowerPoint

Education
Ball State University   1999 — 2001
None, Architecture and accounting

angola high

Chad Langebartels Chad Langebartels Des Moines, Iowa Area Details
Chad Langebartels's Defender Direct Experience March 2012 - Present
Job Sales/Install Tech Defender Direct
Industry Supermarkets
Experience
Defender Direct   March 2012 - Present
Hy Vee  March 2003 - March 2010
EMCO Enterprises  2000 - 2002
Quester Research (CDC)   1998 - 2000

Education
Des Moines Area Community College   2008 — 2011
Associates of Science, Business Administration

AIB College of Business   1995 — 1997
Public Relations/Business Communications

Travis Belt Travis Belt Muncie, Indiana Area Details
Travis Belt's Defender Direct Experience August 2009 - July 2014
Job Financial Analyst at The Townsend Corporation in Muncie, IN.
Industry Information Technology and Services
Experience
The Townsend Corporation  July 2014 - Present
Defender Direct   August 2009 - July 2014
Carter Logistics LLC  May 2008 - August 2009
Charles Schwab  August 2006 - May 2008
First Merchants Corporation  December 2005 - July 2006

Skills
SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SSAS 2005 Cube Designer, SSAS 2008R2 Cube..., SSIS 2005 Package..., SSIS 2008R2 Package..., Business Objects, Business Intelligence, Business Analysis, Dashboard, Microsoft Excel, Microsoft Office, Microsoft SQL Server, SSIS, SSRS, T-SQL, Sales Operations, Analysis, Web Intelligence, Financial Analysis, SQL, Financial Reporting

Education
Ball State University - College of Business   2000 — 2005
Bachelor, Corporate Financial Management

Adam Kaminski Adam Kaminski Indianapolis, Indiana Area Details
Adam Kaminski's Defender Direct Experience September 2012 - Present
Job Manager of Talent & Development at DEFENDER
Industry Retail
Experience
DEFENDERS  November 2014 - Present
Defender Direct   September 2012 - Present
Defender Direct   January 2006 - Present

Skills
Team Building, Call Centers, Sales Management, Customer Satisfaction, Lead Generation, Sales, Training, Sales Process, Account Management, Cold Calling, Operations Management, Call Center, Direct Sales, Recruiting, Microsoft Office, Coaching, Customer Service, Customer Retention, Salesforce.com, Leadership, Sales Operations, New Business Development, Selling, Customer Experience, Team Leadership, Leadership Development, Employee Training, Time Management, Marketing, Sales Presentations, B2B

Education
Indiana Bible College
Theology/Theological Studies

Brett Billiter Brett Billiter Greater Atlanta Area Details
Brett Billiter's Defender Direct Experience November 2013 - Present
Job at
Industry Consumer Services
Experience
Power Home Remodeling Group  January 2015 - Present
DEFENDER Direct   November 2013 - Present
Belk  February 2011 - October 2013
Belk  June 2010 - February 2011
Clemson University  August 2006 - May 2010

Skills
Matlab, Microsoft Office, PowerPoint, Research, Microsoft Excel, Microsoft Word, Public Speaking, Statistics, Data Analysis, C++, Social Media, Teamwork

Education
Clemson University - College of Business and Behavioral Science   2006 — 2010
Bachelor of Science (B.S.), Finance and Financial Management Services

Stephen Treiber Stephen Treiber Harrisburg, Pennsylvania Area Details
Stephen Treiber's Defender Direct Experience December 2008 - July 2009
Job Sales Consultant at Crime Intervention Alarm Co., Inc.
Industry Security and Investigations
Experience
Crime Intervention Alarm Co., Inc   July 2009 - Present
Defender Direct   December 2008 - July 2009
Firetree, Ltd., Inc.   February 2008 - August 2008
Colonie Pavilion-Firetree, Ltd   February 2008 - August 2008
Youth Services  October 2005 - August 2007
and County Social Services   December 2000 - October 2005
Haskins Non   August 1999 - December 2000
Children's Home R.T.F., Inc   August 1996 - August 1999
Children's Home R.T.F., Inc   January 1993 - August 1996

Education
Binghamton University   1990 — 1992
Bachelor's, Applied Social Sciences w/ CJ concentration

Broome Community College
Associate of Science, Liberal Arts

SUNY at
B. S, Applied Social Sciences w/ Criminal Justice Concentration

Whitney Point High School
Regents Diploma

Bob Fasick Bob Fasick Indianapolis, Indiana Area Details
Bob Fasick's Defender Direct Experience June 2012 - Present
Job Regional Vice President Field Services at Defender Direct
Industry Consumer Services
Experience
Defender Direct   June 2012 - Present
Relationship Management Services   April 2009 - June 2012
JC Property/KB Management   October 2003 - April 2009
Charles Schwab & Co  February 1992 - October 2003

Skills
Customer Relations, Sales Management, Consultative Selling, Sales Process, Sales Support, Account Management, Business Strategy, Coaching, Contract Negotiation, Customer Retention, Customer Service, Direct Sales, Lead Generation, Leadership, Management, Negotiation, New Business Development, Program Management, Recruiting, Sales, Sales Operations, Sales Presentations, Salesforce.com, Selling, Solution Selling, Start-ups, Strategic Planning, Team Building, Team Leadership, Training

Education
Quinlan School of Business, Loyola University Chicago   1989 — 1991
MBA, Marketing

Illinois State University   1982 — 1986
B.S, Finance, Economics

Niki Adamson Niki Adamson Indianapolis, Indiana Area Details
Niki Adamson's Defender Direct Experience January 2010 - June 2012
Job Business Analyst at Adesa
Industry Information Technology and Services
Experience
ADESA  August 2015 - Present
DEFENDERS  June 2012 - August 2015
Defender Direct   January 2010 - June 2012
First Merchants Corporation  October 2008 - December 2009
L.M. Henderson & Company, LLP   July 2006 - October 2008

Skills
Account Management, Accounting, Auditing, Customer Service, Finance, Financial Analysis, Internal Audit, Internal Controls, Microsoft Excel, Sales, Strategic Planning, Team Building, Leadership, Process Improvement, Training

Education
Ball State University - College of Business   2000 — 2005
Accounting, Accounting and Finance

Hannah Mathena Hannah Mathena Indianapolis, Indiana Area Details
Hannah Mathena's Defender Direct Experience May 2012 - August 2012
Job Injury Prevention Coordinator at Riley Hospital for Children at IU Health
Industry Marketing and Advertising
Experience
Riley Hospital for Children at IU Health  November 2012 - Present
Ben Davis High School  January 2010 - July 2013
Defender Direct   May 2012 - August 2012
U.S. Department of Commerce   January 2012 - August 2012
Things Remembered  May 2008 - November 2011

Skills
Social Media, PowerPoint, Microsoft Office, Event Planning, Customer Service

Education
Butler University - College of Business Administration   2010 — 2012
Bachelor of Science (B.S.), Marketing with Honors & Management Information Systems with Honors, 3.66

Callahan Wilson Callahan Wilson Indianapolis, Indiana Area Details
Callahan Wilson's Defender Direct Experience January 2009 - September 2009
Job District Sales Manager
Industry Electrical/Electronic Manufacturing
Experience
Technical Consumer Products  January 2013 - Present
Aramark  March 2010 - January 2013
Defender Direct   January 2009 - September 2009
WestPoint Financial Consultants   January 2008 - January 2009

Skills
Account Management, Cold Calling, Social Media, Marketing Strategy, Customer Service, Microsoft Excel, Direct Sales, Social Media Marketing, Marketing, Social Networking, PowerPoint, Microsoft Office, Sales Management, Strategic Planning, Process Improvement, Email Marketing, Microsoft Word, Event Management, Team Leadership

Education
Butler University   2007 — 2009
Business Administration, Marketing

Earlham College   2005 — 2007
Business Management, Marketing

ARCENIO RUMBAOA JR ARCENIO RUMBAOA JR Zionsville, Indiana Details
ARCENIO RUMBAOA JR's Defender Direct Experience January 2007 - January 2008
Job Medical and Security Professional
Industry Military
Experience
Seals Ambulance Service  June 2015 - Present
Indiana Army National Guard  March 2014 - Present
Tactical Firearms Training   October 2013 - Present
Indiana Army National Guard  January 2011 - March 2014
Indiana Army National Guard  January 2010 - January 2011
Indiana Army National Guard  January 2008 - January 2010
Defender Direct   January 2007 - January 2008
Indiana Army National Guard  July 2006 - January 2008
Blue Line Security   January 2006 - January 2007
Indiana Army National Guard  November 2003 - June 2006

Skills
Operations Management, Military Operations, Leadership, Security Clearance, DoD, Military, EMT, Team Building, Army, Management, Hazmat Operations, Personal Security, Emergency Services, Physical Security, Leadership Development, Operational Planning, Healthcare Management, Emergency Medicine, Small Arms Instruction, Homeland Security, First Responder, Resiliency, Disaster Response, Training & Development, Customer Service, Basic Life Support..., Incident Command, Maintenance & Repair, Combatives, Equal Opportunities, Human Resources, Organizational..., Office Administration, Personnel Management, Risk Management, Surveillance, Counterinsurgency, Suicide Prevention, Security Management, Substance Abuse..., Preventive Medicine, Program Development, Workplace Safety, Microsoft Office, Prehospital Care, Firearms Instruction, Force Protection

Education
American Military University   2014 — 2016
Bachelor's Degree, Sports Medicine and Exercise Physiology, Junior

Harrison College   2012 — 2013
Bachelor's Degree, Health/Health Care Administration/Management, 3.88 (A)

Ivy Tech Community College   2009 — 2011
Associate's Degree, Paramedic Sciences, 4.00 (A)

Purdue University   1992 — 1995
Associate of Science (A.S.), Electrical Engineering Technology

Elaina Streisel Elaina Streisel Indianapolis, Indiana Area Details
Elaina Streisel's Defender Direct Experience 2010 - 2014
Job Legal Services Professional
Industry Legal Services
Experience
Defender Direct   2010 - 2014

Skills
Paralegals, Legal Assistants, Litigation, Civil Litigation, Family Law, Business Litigation, Microsoft Office, Employment Law, Legal Research, Corporate Law, Pleadings, Legal Writing, Legal Documents, Document Review, Lexis, Customer Service, Microsoft Excel, Team Building, Leadership, Management, Strategic Planning, Training

Education
Indiana University - Robert H. McKinney School of Law   2012 — 2016
Doctor of Law (J.D.)

Strayer University-Florida   2006 — 2008
Bachelor of Business Administration (BBA), Legal Studies

Southeastern Paralegal Institute   1999 — 1999
Paralegal Certificate

Austin Peay State University   1996 — 1998
Associate of Science (AS), General Studies

Nicholas Milton Nicholas Milton Washington D.C. Metro Area Details
Nicholas Milton's Defender Direct Experience June 2008 - August 2008
Job Repair Medic at Safelite AutoGlass
Industry Information Technology and Services
Experience
Safelite AutoGlass  August 2009 - Present
Capital One  November 2008 - May 2009
Defender Direct   June 2008 - August 2008
Sears, Roebuck and Co.   January 2006 - June 2008

Skills
Electronics, Computer Hardware, Electronic Engineering

Education
Lincoln Technical Institute   2007 — 2008
Certificate, Electronics

Anne Arundel Community College   2004 — 2006

gwendolyn ferguson gwendolyn ferguson Indianapolis, Indiana Details
gwendolyn ferguson's Defender Direct Experience February 2009 - January 2010
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
n/a - but ready for a new challenge  2012 - Present
Salliemae  April 2011 - February 2012
Defender Direct   February 2009 - January 2010

Skills
Customer Service, Data Entry, Home Equity Loans, loan processing, Accounts Receivable, Bill Payment, Microsoft Word, Microsoft Excel, Microsoft Office

Education
Harrison College-Indianapolis   1970 — 1971
Certificate, Accounting and Related Services

Arlington High School   1966 — 1970
Diploma, General Studies

Ryan Kalp Ryan Kalp Dover, Delaware Details
Ryan Kalp's Defender Direct Experience March 2011 - March 2012
Job Consumer Services Professional
Industry Consumer Services
Experience
Defender Direct   March 2011 - March 2012
Best Buy  August 2007 - March 2010
Food Lion  August 2006 - July 2007

Skills
Computer Hardware, Computer Repair, Virus Removal, Alarm Systems, Cable Management, Networking, Customer Service, Idealist, Windows, Mac OS X, Strategic Planning

Education
Delaware Technical and Community College-Terry
GED

Antoine Phillips Antoine Phillips Atlanta, Georgia Details
Antoine Phillips's Defender Direct Experience November 2008 - October 2009
Job Experienced Aircraft Repair Supervisor, Alarm Technician and Recording Engineer (GA, FL, AZ, NY)
Industry Entertainment
Experience
V.I. Productionz   2011 - Present
Defender Direct   November 2008 - October 2009
United States Air Force  April 2002 - August 2008

Skills
DoD, Military Aircraft, Crash Recovery, Management, Security Alarms, Field Installation, Cable Wiring, Audio Engineering, Music Production, Studio Recording, Songwriting, Composition, Music Industry, Music Education, Music Theory, Singing, Audio Post Production, Pre/Post Production, Video Editing, MacBook Pro, Documentations, Operations Management, Soldering, TG series radio, Service Deployment, Phone Lines, Structural Repairs, Security, Sound Design, Training, Military, Air Force, Audio Editing, Recording, Equipment Installation, Software Installation, Electronics Repair, Performing, Pro Tools, Logic Pro, Sound, Wiring Diagrams, Computer Repair, Audio Processing, Live Sound, Computer Maintenance, Equipment Repair, Aircraft Systems, Field Recording, Mixer

Education
Full Sail University   2011 — 2012
Associate of Science (A.S.), Recording Engineering

Duncanville High School   1999 — 2001
Diploma

Donna Laughlin Donna Laughlin Brownsburg, Indiana Details
Donna Laughlin's Defender Direct Experience October 2011 - Present
Job Facilities Manager at DEFENDERS
Industry Consumer Services
Experience
DEFENDERS  July 2015 - Present
Defender Direct   October 2011 - Present

Skills
Team Building, Customer Satisfaction, Strategic Planning, Sales, Process Improvement, Account Management, Customer Service, Operations Management, Sales Management, Coaching, Inventory Management, Leadership Development, Leadership, Training, Microsoft Office

Education
California University of Pennsylvania   1993 — 1996
Social Work

Community College of Allegheny County   1992 — 1993
General Studies

Reggie Howard Reggie Howard Olive Branch, Mississippi Details
Reggie Howard's Defender Direct Experience February 2012 - Present
Job Regional Manager for Gulf Coast at Defender Direct.
Industry Consumer Services
Experience
Defender Direct   February 2012 - Present
Multiband  April 2002 - February 2012

Skills
Security Management, Access Control, Security, Alarm Systems, Loss Prevention, Risk Assessment, Team Building, Operations Management

Education
Delta State University   1988 — 1992
General Studies with an emphasis on Pre Law

DeAnn Harmon DeAnn Harmon Sunman, Indiana Details
DeAnn Harmon's Defender Direct Experience April 2011 - November 2013
Job Specialist
Industry Financial Services
Experience
Global Atlantic Financial Group Limited - Forethought   November 2013 - Present
Defender Direct   April 2011 - November 2013

Skills
Customer Service, Call Centers, Customer Satisfaction, Sales Process, Sales, Account Management, Team Building, Coaching, Team Leadership, Direct Sales, Cold Calling, Sales Operations, Member of Toastmasters, Variable Annuities, Fixed Annuities

Education
Cincinnati Christian University
Education/ Bible

Ross Ciccone Ross Ciccone Baden, Pennsylvania Details
Ross Ciccone's Defender Direct Experience March 2012 - September 2012
Job Sales Representative at Louis F Leeper
Industry Consumer Services
Experience
Louis F Leeper   May 2013 - Present
BRAVO BRIO Restaurant Group  May 2011 - Present
Louis F Leeper   January 2013 - May 2013
DEFENDER Direct   March 2012 - September 2012

Education
Indiana University of Pennsylvania   2009 — 2011

Community College of Beaver County   2008 — 2009

William Linden William Linden Littleton, Colorado Details
William Linden's Defender Direct Experience June 2011 - Present
Job Intelligence Officer at United States Army Reserve
Industry Military
Experience
United States Army Reserve  November 2011 - Present
DEFENDER Direct   June 2011 - Present
Waterway Gas & Wash  May 2006 - June 2010
Arizona State University  October 2005 - May 2006
U.S. Department of State   May 2005 - May 2006

Skills
Intelligence, Intelligence Analysis, Electronic Warfare, Military Operations, Security Operations, Military Experience, Counterterrorism, Physical Security, Security Clearance, Military Training, Military, Management, Team Management, Operations Management, Modern Standard Arabic, Spanish, Speech Writing, Foreign Policy, Foreign Affairs, Foreign Relations, Foreign Policy Analysis, Islamic Studies, Political Islam, Report Writing, Leadership, Team Leadership, Leadership Development, Analysis, Army, Personal Security, Personal Protection, Counter Surveillance

Education
Heritage High School

Arizona State University   2002 — 2006
Bachelor of Science (BS)

Arizona State University   2002 — 2006
Certificate

Arizona State University   2002 — 2006
Certificate

Tami Barnes Tami Barnes West Lafayette, Indiana Details
Tami Barnes's Defender Direct Experience 2009 - Present
Job Document Prep & Imaging Manager at DEFENDER Direct
Industry Consumer Services
Experience
DEFENDER Direct   2009 - Present

Education
Hanover College

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