Delaware North
Industry: Hospitality company
DescriptionDelaware North is a global food service and hospitality company headquartered in Buffalo, New York. The company also operates in the lodging, sporting, airport, gaming and entertainment industries. The company employs over 55,000 people worldwide and has over $3.2 billion in annual revenues. Headquarters: Buffalo, New York, United States Revenue: 3.2 billion USD (2018) VP: Mike Reinert (Supply Management Services) Number of employees: 55,000 Founder: Louis Michael Jacobs Subsidiaries: Patina Restaurant Group, LLC,
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Delaware North Employees
Delaware North June 2015 - Present
B and J Insurance Agency November 2014 - January 2015
Country Style Mangement June 2013 - August 2013
Skills
Computer Repair, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Data Entry, Computer Proficiency, Public Speaking, English, Training, Customer Service, Cash Handling, Windows, Management
Education
Kiamichi Technology Center-McAlester 2013 — 2014
CompTia A+, Computer and Network Technology
Mandarin Oriental Hotel / Bar Boulud Boston August 2014 - Present
Four Seasons Hotels and Resorts June 2008 - August 2013
Taj Hotels Resorts and Palaces September 2007 - January 2008
The Ritz-Carlton Hotel Company, L.L.C. October 2004 - September 2007
Sweet Creations of Wakefield, Massachusetts April 2000 - August 2004
Delaware North September 1995 - February 1999
Skills
Management, Leadership, Training, Sales, English, Microsoft Office, Microsoft Excel, Pastry, Menu Development, Hotels, Culinary Skills, Cooking, Banquets, Chef, Catering, Fine Dining, Food, Hospitality, Hospitality Industry, Restaurants, Cuisine, Customer Service, Recipes, Food Safety, Sanitation
Education
Ecole Ritz Escoffier Paris 2007 — 2007
Master of Patisserie, Baking and Pastry Arts/Baker/Pastry Chef
Newbury College 1998 — 2000
Associate of Arts (A.A.), Culinary Arts/Chef Training
Brookline High School 1987 — 1991
Diploma, General Studies/ Culinary
Boston University - Metropolitan College
Culinary Arts/Chef Training
Le Cordon Bleu Paris
Culinary Arts/Chef Training
Great Clips 2012 - Present
Delaware North 2007 - 2012
Self Employed 1995 - 2007
Skills
Customer Service, Sales, Inventory Management, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Training, Strategic Planning, Team Building, Research, Retail
Education
Austin Community College
Cosmetology, Certified in hair color consultant
CAsa grande high
Delaware North April 2015 - Present
Xanterra Parks & Resorts May 2014 - April 2015
Xanterra Parks & Resorts April 2013 - May 2014
Fred Meyer August 2007 - April 2013
Samaritan Health Services April 2012 - June 2012
Linn-Benton Community College January 2010 - June 2012
Skills
Commitment to Customer..., Retail Sales, Customer Service, Microsoft Word, Data Entry, Microsoft Excel, Teamwork, Filing, Hospitality, Front Office, Opera Software
Education
Linn-Benton Community College 2010 — 2012
Associate's degree, Administrative Medical Assistant
Central Oregon Community College 1985 — 1986
Certificate, Accounting Clerk
ThyssenKrupp Aerospace NA / TMX Aerospace December 2013 - Present
Delaware North December 2013 - Present
Civil Air Patrol November 2009 - Present
Centers for Medicare & Medicaid Services June 2013 - December 2013
Central Washington University September 2011 - December 2013
Central Washington University December 2011 - June 2013
VanceInfo April 2011 - July 2011
Clever Kids on a Dramatic Adventure in English January 2011 - July 2011
American University January 2010 - May 2010
Defense Threat Reduction Agency July 2006 - December 2009
Skills
Russian, Training, Foreign Languages, Teaching English as a..., Microsoft Excel, Teaching, Actuarial Science, Linguistics, Statistics, Public Speaking, Military, Intercultural..., Microsoft Office, Private Pilot, voice recognition, Marathon, Intelligence, Speech Recognition, Proofreading, Analysts, Data Analysis, Analysis, Research, International Relations
Education
Central Washington University 2011 — 2013
Bachelor's degree, Actuarial Science, 3.6
University of Maryland University College 2003 — 2010
Associates of Science, Mathematics
American University 2006 — 2009
Masters of Arts, International Communications
Excelsior College 2003 — 2005
Bachelors of Science, Russian and Eastern European Studies
Defense Language Institute 2001 — 2005
Associates of Arts, Russian Foreign Language
Community College of the Air Force 2000 — 2005
Associates of Applied Science, Communications, Applications, and Technology
Monterey Peninsula College 2001 — 2002
Associates of Arts, Foreign Language - Russian Emphasis
Nielson Construction Ca. September 2015 - Present
Delaware North June 2015 - August 2015
Delaware North Companies November 2013 - June 2015
Centerplate (Seattle) January 2013 - October 2013
Centerplate (San Diego) July 2005 - January 2013
Davis Framing Inc. April 2010 - August 2010
M.A. Stevens Construction Inc. March 2009 - September 2009
Skills
Inventory Management, Purchasing, Food Service, Food Safety, Food & Beverage, Warehousing, Food Industry, Employee Relations, Forklift Operator, Inventory Control, P, Management, Food, Operations Management, Process Scheduler, Catering, Hospitality Management, Hospitality, Customer Service
Education
Cuyamaca College 2008 — 2012
Associate's degree, Mathematics and Science
Associated General Contractors 2009 — 2011
Delaware North April 2015 - Present
Delaware North Companies February 2014 - April 2015
Delaware North Companies September 2010 - February 2014
Wheeling Island Gaming, Inc. July 2005 - September 2010
Delaware North Companies 2004 - 2005
CTG, Inc. 2001 - 2004
Chrysler Financial 1995 - 2001
Skills
Budgets, Forecasting, Financial Analysis, Hospitality Industry, P&L, Hospitality Management, Hospitality, Income Statement, Strategic Planning, Internal Controls, Financial Reporting, Accounting
Education
Bowling Green State University 1991 — 1995
Delaware North June 2015 - Present
Gastonia Crowns February 2015 - June 2015
Mount Holly Recreation Department 2009 - 2010
Catawba Heights Baptist Church 2007 - 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office
Education
Belmont Abbey College 2012 — 2015
Bachelor's degree, Sports Management; Motorsports Management
Gardner-Webb University 2011 — 2011
Delaware North March 2015 - Present
My Choice Health Services February 2014 - April 2015
EdeniQ, Inc. August 2012 - March 2013
Tulare County EDC April 2012 - May 2012
Hillman Health Center June 2008 - July 2008
Skills
Inventory, Purchase Orders, Filing, Microsoft Office, Microsoft Office..., Confidential Documents, High Organizational..., General Office Skills, Computer Repair, Customer Service, Receptionist Duties, Data Entry, Troubleshooting, SharePoint, Expense Reports, Meeting Scheduling, Fax, Clerical Work, Petty Cash, Spreadsheets, Telephone Skills, Calendaring, Travel Arrangements, Administrative..., Calendars, Multi-line Phone, File Management, Appointment Scheduling, Recruiting, Confidentiality, Administrative...
Education
Milan Institute-Visalia 2011 — 2012
Administrative Assistant and Secretarial Science, General
Delaware North February 2014 - Present
Law Offices of Chicago-Kent, Criminal Defense Clinic May 2015 - July 2015
Hometown Bagel, Inc. August 2008 - August 2014
State of Illinois January 2014 - May 2014
Skills
Legal Research, Legal Writing, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Westlaw, LexisNexis, People-oriented, Litigation, Social Media
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2014 — 2017
Criminal Litigation
Saint Xavier University 2011 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Philosophy
University of Iowa 2010 — 2010
Pre-law
Delaware North March 2015 - Present
The Vail Corporation, dba Vail Resorts Management Company May 2010 - October 2014
Surveillance & Construction Company 2007 - 2009
Atrium Windows and Doors 2006 - 2007
Richmond American Homes / Centex Homes 1999 - 2006
Skills
Resorts, Hotels, Hospitality, Hospitality Management, Hotel Management, Training, Recruiting, Customer Service, Leadership, Operations Management, Construction Management, Procurement Contracts, Procurement, Conducting Interviews, On-camera Interviews, Direct Sales, Presentations, Account Executives, Blueprint Reading, Hospitality Industry, Budgets, Hiring, Sales, Management, Restaurants
Education
Arizona State University 1996 — 1999
Bachelor of Science (BS), Urban Planning
University of Phoenix
Master's degree, Business Administration and Management, General
University of Tampa
Bachelor of Science (B.S.), Exercise Physiology
Pegula Sports and Entertainment June 2015 - Present
Chelsea Creative August 2013 - Present
Delaware North August 2014 - June 2015
Salon Colour Bar April 2014 - July 2014
The Beauty Jar April 2014 - July 2014
Brizy Enterprises LLC April 2014 - July 2014
The Brand Wagon February 2014 - July 2014
SXSW December 2013 - April 2014
The Art Institute of Pittsburgh July 2013 - September 2013
Skills
Adobe Creative Suite, Customer Service, Customer Satisfaction, Logo Design, Personal Branding, Illustration, Advertising, Graphic Design, Typography, InDesign, Web Design, Sales, Digital Illustration, Vector Illustration, Posters, Graphics, Photoshop, Mac, Illustrator, Visual Communication, Layout, Business Cards, Packaging, Corporate Identity, Art
Education
Art Institute of Pittsburgh 2011 — 2013
Bachelor of Science (BS), Graphic Design, 3.8
Delaware North April 2012 - Present
Delaware North Companies April 2012 - Present
CAC Financial Solutions January 2006 - April 2012
Dougherty County Mental Health Clinic June 1999 - December 2005
Skills
Customer Service, Microsoft Office, Airports, Process Improvement, Flights, Project Management, Team Leadership, Microsoft Excel, Management, Aviation, Airlines
Education
Albany Technical College 2003 — 2005
Diploma, Criminal Justice Technology
Delaware North July 2015 - Present
Delaware North Companies March 2013 - July 2015
InterContinental Hotels Group October 2012 - March 2013
Delaware North Companies March 2012 - October 2012
Walt Disney World August 2009 - January 2012
Hermes Sports and Events May 2011 - September 2011
Skills
Dreamweaver, Corporate Events, Special Events, Event Planning, Budget, Software, Event Management, Public Relations, PowerPoint, Social Media, Press Releases, Customer Service, Organization, Microsoft Office, Marketing, Hotels, Tourism, Food, Email Marketing, Time Management, Hospitality
Education
Bowling Green State University 2007 — 2011
Bachelor of Science, Event Planning & Tourism
Delaware North June 2015 - Present
Yarger Memorial Golf Tournament April 2006 - Present
Abercrombie & Fitch May 2008 - May 2015
Guess? May 2012 - November 2012
The Combat Challenge May 2010 - May 2012
Skills
Human Resources, Career Development, Recruiting, Training, Marketing, Coaching, Management, Customer Service, Forecasting, Sales, Interviewing Skills, Schedule Writing, Commutations, Problem Solving, Social Networking, Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Excel, PeopleSoft, Employee Benefits, Leadership, Succession Planning
Education
Canisius College 2008 — 2011
Masters of Science, Sports Administration
Canisius College 2004 — 2008
Bachelor of Arts, Communications; Advertising & Public Relations
Delaware North January 2003 - Present
Lupus Foundation of Northern Califonia 2000 - 2003
Niles Park District July 1997 - September 2000
American Red Cross September 1993 - May 1996
Park District of Highland Park 1992 - 1995
Skills
Human Resources, Employee Relations, Talent Acquisition, Recruiting, Onboarding, Hospitality, HRIS, Talent Management, Workforce Planning, Employee Engagement, New Hire Orientations, Training, HR Policies, Customer Service, Employee Training, Interviews, Management, Deferred Compensation, Budgets, Benefits Administration, Labor Relations, Team Building, Leadership, Succession Planning, Performance Management, Temporary Placement, Recruitment Advertising, Payroll, Hiring, Employee Benefits, Applicant Tracking..., Personnel Management, Job Descriptions, Technical Recruiting, College Recruiting, Employer Branding
Education
University of Arizona
Bachelor of Science, Public Administration; Public Management
College of Lake County
St. Louise de Marillac High School
O'Brien & Associates Law Offices 1994 - Present
Arbys 2007 - November 2014
Delaware North 2007 - November 2014
Painting temporary staff 2006 - November 2014
Temporary work 2006 - November 2014
Holiday Inn Plaza December 2005 - November 2014
Red Lobster 2005 - November 2014
Mundeline College office of admissions 2005 - November 2014
CEDA 2004 - November 2014
Edgewater Chamber of Commerce 2004 - November 2014
Skills
Leadership, Management, Sales, PowerPoint, Microsoft Office, Project Management, Microsoft Word, Customer Service, Strategic Planning, Team Leadership, Analysis, Research
Education
Loyola University Chicago 2000 — 2011
Sociology
Mundeline College 1999 — 2000
Sociology
Northern Illinois University 1991 — 1993
Harvard University
Psychology
MIT School of Engineering
Princeton University
Fashion
Yale University
English Language and Literature/Letters
Delaware North April 2014 - Present
Sevilla August 2012 - Present
Skills
Hospitality, Microsoft Excel, PowerPoint, Microsoft Word
Education
Paul Mitchell the School-San Diego 2014 — 2015
Ashford University
Entrepreneurship/Entrepreneurial Studies
Delaware North Companies March 2012 - January 2015
Delaware North March 2012 - November 2014
Delaware North December 2012 - March 2014
Delaware North March 2011 - November 2011
Delaware North June 1980 - November 2010
Delaware North June 1980 - November 2010
Delaware North March 1987 - May 1997
Skills
Food & Beverage, Banquets, Restaurants, Front Office, Hospitality Management, Hospitality Industry, Catering, Time Management, Micros, Menu Development, Employee Training, Team Motivation, Restaurant Management, Hiring, Fine Dining, Serve Safe Certified, Event Management, Golf Course Management, Customer Service, Supply Ordering, Food Safety, Food Service Operations, Lodging, Wine & Spirits Industry, Bartending, Cuisine, Retail, Sales Management, Real Estate, Fitness Industry, Hospitality, Hotels, Resorts, Event Planning, Management, Hotel Management, Revenue Analysis, Leadership, Training, Budgets, Customer Satisfaction, Sales, Food
Education
Rockwell Institute 2005 — 2008
California Real Estate Agent License, California Real Estate, Licensed Real Estate Agent
Galen College of Medical and Dental Assistants 1992 — 1992
Yes, Dental Assistant, Top of Class
Upper Darby High school 1974 — 1977
Yes, Art/Art Studies, General, 3.50
Delaware County Community College
no, General Studies
M&T Bank (SSG Compliance Group Consultant) February 2015 - Present
M&T Bank (SSG Compliance Group Consultant) March 2014 - March 2015
Loptr LLC June 2013 - January 2014
Delaware North February 2013 - June 2013
M&T Bank Security/Technology Center June 2012 - September 2012
Guardian Digital Forensics May 2012 - June 2012
DIGITS LLC May 2011 - August 2011
Erie Crime Analysis Center January 2011 - May 2011
American Axle & Manufacturing October 1993 - January 2009
Skills
Analysis, Security, Network Security, Forensic Analysis, EnCase, Private Investigations, Malware Analysis, Digital Forensics, Penetration Testing, CISA, CISSP, Cybercrime, Fraud, ISO 27001, IT Audit, Incident Response, Leadership, Litigation Support, Surveillance, Vulnerability Assessment, Cross-functional Team..., Data Recovery, Firewalls, DLP, Management, Mobile Forensics, Networking, PCI DSS, Risk Assessment, Risk Management, Security Audits, Security Awareness
Education
Hilbert College - Economic Crime Investigations 2011 — 2013
B.S. Economic Crime Investigations, (Honors), 3.6
Erie Community College 2008 — 2010
A.A.S., Information Technology degree with concentrations in Systems Security and Web Design
Art Institute of Fort Lauderdale 1986 — 1988
A.S., Advertising and Design
Delaware North January 2015 - Present
Delaware North Companies March 2014 - January 2015
Delaware North Companies 2013 - March 2014
Milwaukee Brewers Baseball Club 2013 - February 2014
Northwestern Mutual January 2013 - October 2013
Ripon College January 2012 - May 2012
Ripon College January 2009 - May 2012
Ripon College September 2011 - December 2011
Ripon College August 2010 - May 2011
Target July 2006 - May 2010
Skills
Microsoft Office, Social Media, Business Planning, Spanish, Customer Service, Marketing, Sales, Leadership, Event Planning, Event Management, PowerPoint, Team Leadership, Microsoft Word, Microsoft Excel, Sports, Social Networking, Time Management, Research
Education
Cardinal Stritch University 2012 — 2014
Master's degree, Sport Management
Ripon College 2008 — 2012
Bachelor of Arts, Sports Management
Delaware North September 2014 - Present
Best Buy Mobile November 2012 - Present
Spotify January 2014 - June 2014
CollegeFest September 2012 - September 2012
McDonald's Corporation March 2012 - June 2012
YMCA April 2011 - May 2012
YOR Health 2011 - 2012
Skills
Foreign Languages, Computer Science, Cpr Certified, Project Planning, Microsoft Office, Customer Service, Social Media, Strategy
Education
Bunker Hill Community College 2013 — 2014
Network and System Administration/Administrator
North Shore Community College 2011 — 2013
Networking and Administration
Malden High School 2010 — 2011
Diploma
Sainte Therese De L'Enfant Jesus 2005 — 2010
Texas Health and Human Services Commission July 2015 - Present
Sprouts Farmers Market February 2015 - Present
JP Image Inc. and JP Image Photography March 2012 - Present
Dell May 2014 - December 2014
Taco Bell August 2013 - June 2014
Kash Smoke Shop October 2011 - July 2013
Delaware North December 2010 - November 2011
Skills
Customer Service, Sales, Customer Satisfaction, Payroll, Microsoft Word, Microsoft Excel, Microsoft Office, Leadership, Training, Marketing, Budgets, Event Management, Inventory Management, Photography, Public Relations, Public Speaking, Sales Management, Strategic Planning, Team Building, Team Leadership, Time Management
Education
ICDC College 2015 — 2017
Associate's degree, Business Management and Accounting
Austin Community College 2013 — 2017
Associate's degree, Project Management
ITT Technical Institute-Austin 2011 — 2012
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
McCallum High School 2004 — 2009
Diploma, High School/Secondary Diplomas and Certificates
Delaware North June 2015 - August 2015
INSTALLS inc May 2013 - August 2014
University at Buffalo January 2014 - May 2014
University at Buffalo September 2013 - May 2014
Skills
Statistics, Data Analysis, Research, Academic Tutoring, Teaching, Time Management, Customer Service, Leadership, Organization Skills, Teamwork, R, Microsoft Office
Education
Cornell University 2014 — 2015
Master of Professional Studies, Applied Statistics, Graduate
University at Buffalo 2010 — 2014
Bachelor's Degree, Mathematics, Minor in Economics, Undergraduate
Delaware North May 2014 - Present
Del Taco LLC July 2010 - January 2014
Adrian High School Athletic Office October 2013 - December 2013
Skills
English, Customer Service, Research, Teamwork, Public Speaking, Always Punctual, Always Willing to Learn, Highly detail oriented, Determined to Succeed, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sports Management, Time Management
Education
Adrian College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Sports Management, Junior
Fanatics, Inc. September 2015 - Present
Delaware North May 2015 - Present
The Home Depot February 2015 - Present
Skylands Stadium August 2014 - May 2015
The Home Depot May 2013 - February 2015
Time Warner Cable Arena/Charlotte Bobcats May 2012 - August 2012
Coastal Carolina University Athletic Department November 2010 - April 2012
Prudential Center/New Jersey Devils May 2011 - August 2011
New Jersey Devils/Prudential Center May 2010 - December 2010
Sussex Skyhawks March 2009 - August 2010
Skills
Event Planning, Social Media, Sports, Ticket Sales, Event Management, Time Management, Microsoft Office, Sales, Sports Marketing, Budgets, Public Relations, Teamwork, Public Speaking, Email Marketing, CRM, Archtics, Security Management, Photoshop, Ticketing, Community Relations, Organization, Merchandising, Retail, Operations, Event Marketing, Risk Management, Customer Relationship..., Promotions, Budgeting, Databases, Market Planning, Hootsuite, Marketing Research, Ticketmaster Report Pro, Ticketmaster, Flyer Design, Grassroots Organizing, Research, Team Leadership, Content Managed Websites
Education
Coastal Carolina University 2009 — 2012
BS, Recreation and Sport Management
Delaware North July 2013 - Present
Delaware North 2013 - 2015
Uniland Corporation August 2008 - July 2013
The MJA Company May 2008 - August 2008
Bowling Green State University September 2006 - May 2007
Skills
Construction, Design-Build, Submittals, Surveying, On-Screen Takeoff, CPM Scheduling, Pre-construction, Change Orders, MC2, Value Engineering, Suretrack, Construction Management, Estimates, Concrete, Take-offs, Constructability, Sage Timberline Office, On Screen Takeoff, OSHA Certified, OSHA 30-Hour, RFI, Customer Service, Quantity Take-offs
Education
Bowling Green State University 2006 — 2008
Bachelors of Science, Construction Management
Erie Community College 2003 — 2006
Associate of Science (A.S.), Construction Management Engineering Technology
Delaware North October 2013 - Present
TrailBlazer Health September 2011 - Present
TNT Computers, INC 2002 - 2009
Hawk Management & Financial Services, INC. 1998 - 2008
Missouri Press Service 1984 - 1998
Skills
Accounting, Accounts Payable, QuickBooks, Accounts Receivable, Account Reconciliation, Bookkeeping, General Ledger, Financial Reporting, Journal Entries, Payroll, Auditing, Tax, Software Documentation, Access, Invoicing, Financial Analysis, Financial Statements, Management, Customer Service, Microsoft Excel, Budgets, Leadership, Microsoft Office, Training
Education
Columbia College
Associates Degree, Business Administration, 10 classes before obtaining BS degree
Delaware North May 2015 - Present
Compass Group March 2014 - Present
Sprint November 2012 - November 2013
Regis Corporation February 2009 - November 2010
Sally's Beauty Supply October 2007 - April 2008
Barrington Apts January 2001 - January 2005
Skills
Strategic Planning, Sales, Microsoft Office, Marketing, Leadership, Hair Cutting, Customer Service, Creative Direction, Social Media Marketing, Social Media, Team Leadership, Troubleshooting
Education
Kaplan College-Indianapolis 2013 — 2015
Central Piedmont Community College
A.A.S, Business Administration
Baked&Wired May 2015 - Present
Eurasian Ideas January 2015 - Present
Davenport Coffee Lounge August 2014 - Present
Central Parking System June 2014 - June 2015
Twin Lanterns August 2011 - December 2014
Delaware North April 2012 - August 2014
Outback Steakhouse August 2013 - May 2014
Education
American University 2014 — 2018
Bachelor's Degree, International Relations (National Security Studies) and Russian Studies
Elder High School 2010 — 2014
High School
Delaware North January 2015 - Present
Self-employed January 2007 - January 2015
Still & Moving Center February 2011 - September 2014
Hawaii Video Productions February 2007 - May 2010
Skills
Photography, Video Production, Storytelling, Video Editing, Rock Climbing, Adventure Education, Guiding, Graphic Design, Graphic Arts, Kiteboarding, Video, Final Cut Pro, Editing, Film, Adobe Creative Suite, Documentaries, Lightroom, Public Speaking, Writing, Social Media
Education
Universidade Estadual de Campinas 2008 — 2009
Master's Degree, Film/Cinema/Video Studies
Universidad de Castilla-La Mancha 2003 — 2006
Master's Degree, Fine and Studio Arts
Akademia Sztuk Pięknych w Warszawie
Fine and Studio Arts
Delaware North January 2015 - Present
Compass Group June 2013 - July 2014
ARAMARK November 2001 - January 2013
Skills
Public Relations, Photoshop, Social Media, Event Management, Marketing Strategy, Client Liaison, Customer Engagement, Strategic Planning, Staff Development, Staff Management, Organizational..., Client Prospecting, Strategic Prospecting, Sales, Catering, Customer Satisfaction, Customer Service, Food, Food Service, Inventory Management, Marketing, Menu Development, Team Building, Training, Leadership, Management
Education
Cleveland State University 2002 — 2006
Bachelor of Marketing, Business Management
Delaware North March 2014 - Present
ADP July 2012 - March 2014
Sony Computer Entertainment America June 2011 - December 2011
Sony Computer Entertainment America February 2003 - May 2011
Cisco Systems 1999 - 2000
Skills
Benefits Administration, Employee Relations, Vendor Management, Recruiting, Performance Management, Human Resources, Training, Leadership, Management, Personnel Management, Payroll, Change Management, Organizational..., Talent Acquisition, Employee Benefits, Project Management
Education
Canisius College
Bachelors of Science, Business Management
University of California Berkeley Extension - Berkeley/SF CaliforniaUniversity of California San Diego Extension
Willows Lodge July 2014 - Present
Delaware North August 2013 - August 2014
Four Seasons Hotels and Resorts 2011 - August 2013
San Ysidro Ranch September 2010 - October 2011
Bacara Resort and Spa June 2006 - September 2010
The Ritz Carlton Tysons Corner August 2004 - June 2006
Skills
Fidelio, Micros, Pre-opening, Hospitality Management, Hospitality Industry, Resorts, Hotels, Hospitality, Customer Service, Event Planning, Food & Beverage, Front Office, Hotel Management, Rooms Division
Education
Cornell University
Certificate in Hotel Revenue Management
Delaware North June 2009 - Present
Host Users Group January 2013 - December 2014
Friends of Reinstein Nature Preserve October 2011 - October 2014
Harris Computer Systems February 2008 - June 2009
AAA December 2005 - February 2007
SUNY Buffalo, CIT January 2005 - December 2006
Skills
Microsoft SQL Server, Troubleshooting, Microsoft Office, Software Documentation, Windows Server, Windows, Security, Technical Support, Network Administration, Citrix, Networking, Active Directory, Project Management, SQL, VMware, Unix, Linux, Analysis, Training, Customer Service, Business Intelligence, Management, Integration, Cloud Computing
Education
State University of New York at Buffalo 2003 — 2006
BS, Political Science
American University 2002 — 2004
NA, Education, Business
Delaware North January 2011 - Present
Malcolm Pirnie January 1982 - 2010
Skills
LEED Green Associate, Environmental Awareness, Environmental..., Hazardous Waste..., Waste Management, Sustainability, Team Building, Remediation, Wastewater Treatment, ISO 14001, Waste, Program Management, Environmental Compliance, LEED Accredited, Feasibility Studies, Leadership, Management
Education
Clarkson University 1976 — 1981
MS, Environmental Engineering
St. John's Central, Plattsburgh NY 1971 — 1976
High School
Clarkson University
BS, Civil and Environmental Engineering
Delaware North Companies October 2014 - Present
Delaware North 2014 - 2015
Delaware North 2014 - 2015
Delaware North 2014 - 2015
Armored AutoGroup December 2011 - September 2014
Welch's April 2010 - December 2011
Warnaco March 2007 - April 2009
Shaw's Supermarkets June 2004 - February 2007
Honeywell June 1999 - May 2004
Schatz, Fletcher & Associates June 1997 - June 1999
Education
Bentley University 1985 — 1987
BS, Accounting
Midwesco / TDC Filter November 2014 - Present
Midwesco Filter Resources, Inc. December 2013 - November 2014
SIMCO Electronics October 2013 - December 2013
Eastman Machine Company August 2010 - September 2013
Eastman Machine Company August 2010 - December 2012
C.H. Wright Distributor March 2008 - August 2010
Buffalo Beverage Corp. 2005 - 2008
Delaware North 2000 - 2004
Skills
Sales, Process Improvement, Customer Satisfaction, Automation, Manufacturing, Sales Management, Engineering, Product Development, Software Installation, Product Management, Troubleshooting, Strategic Planning, Team Building, AutoCAD, Customer Service, Continuous Improvement
Education
ITT Technical Institute-Getzville 2008 — 2010
Associate of Science (A.S.), Computer and Electronics Technology
Canisius College 1997 — 1999
Business Administration and Management, General
Delaware North June 2015 - Present
Employii, LLC January 2015 - June 2015
Employii, LLC 2014 - 2015
New Era Cap 2012 - 2013
NYS Center of Excellence in Bioinformatics & Life Sciences 2011 - 2012
Always Play Fair, LLC 2003 - 2012
Public Consulting Group 2007 - 2010
American Psychological Association 2005 - 2007
George Washington University 2003 - 2006
Skills
Data Analysis, Market Research, Research, Strategic Planning, Microsoft Excel, Microsoft Office, Marketing, Program Management, Project Management, Business Analysis, Social Media, Event Planning, PowerPoint, Marketing Strategy, Event Management, Public Relations, Public Speaking, Analysis, Access, Fundraising, Social Media Marketing, Demand Planning, Supply Chain Management, Business Process..., Leadership, Social Networking, Budgets, Training, Team Leadership, Management, SAP
Education
Clark University 2009 — 2011
MBA, Management
The George Washington University 2003 — 2006
BA, Psychology
St. John's University, The Peter J. Tobin College of Business
State University of New York College at Buffalo
Delaware North February 2015 - Present
Staten Island Yankees May 2014 - September 2014
Jack & Jill Ice Cream Company May 2013 - August 2013
Nassau Collegians May 2012 - August 2012
ShopRite Supermarkets December 2009 - August 2012
Frogbridge Day Camp June 2007 - June 2009
Skills
Facebook, Social Media, Sports Management, PowerPoint, Microsoft Word, Sports, Microsoft Office, Teamwork, Social Networking, Sports Marketing, Event Management, Customer Service, Microsoft Excel, Public Speaking
Education
St. John's University 2011 — 2015
Bachelor's degree, Sports Management
Brookdale Community College 2010 — 2011
Freehold Township High School
Delaware North February 2015 - Present
Delaware North Companies January 2013 - January 2015
The Compass Group Inc, Morrison Management November 2009 - December 2012
PEDDLERS VILLAGE, INCORPORATED November 2008 - November 2009
HARRAH’S CASINO AND RACETRACK CORPORATION December 2006 - November 2008
Harrah's Casino Las Vegas, NV June 2000 - November 2006
Skills
Culinary, Menu Design, Hospitality, Food & Beverage, Staff Development, Financial Management, Forecasting, Hands-on Training, Operating Budgets, Inventory Management, Culinary Skills, Menu Development, Managerial Finance, Recipes, Restaurants, Banquets, Food Service, Sustainability, Food Safety, Customer Service, Customer Retention, Union Experience, Operational Streamlining, Fine Dining, Pre-opening, Food Quality, Menu Costing, Food, Chef, Wine, Gourmet, Culinary Management, Sauces, Catering, Menu Engineering, Food Preparation, Culinary Education, Food Cost Management, Labor Control, New Restaurant Openings, Banquet Operations, Pre-opening experience, Ingredients, Cuisine, Mediterranean, Recipe Testing, Pastry, Seafood, Sanitation, Restaurant Management
Education
Culinary Masters Course work 2014 — 2015
CEC, CEC certification courses and cooking demos
California Culinary Academy 1998 — 2000
Associate of Arts (A.A.), Culinary arts
College Works Painting March 2015 - August 2015
Ipsos January 2007 - June 2015
Delaware North May 2003 - February 2004
QFS Texaco, Inc. July 2001 - July 2002
Skills
Customer Service, Sales, Strong Communication, Multi-Line Telephones, Microsoft Office 2013, Unix, Dimensions, Attention to Detail, 'willing to Learn, Data Entry, Multi-Tasking, Energetic, Time Management, Integrity, Self-Starter, Positive Attitude, Team Player, Goal Orientated
Education
California State University, Fresno 2013 — 2016
Bachelor of Science (B.S.), Business Administration, Accountancy, 2.96 G.P.A.
Fresno City College 2011 — 2013
Certificate of Completion, Business Management, 3.07 G.P.A.
Heald College 1998 — 2000
Associate of Science (A.S.), Computer/Networking Technology, 3.21 G.P.A.
Delaware North August 2013 - Present
Law Offices January 2012 - Present
Skills
Civil Litigation, Customer Service, Legal Writing, Litigation, Legal Research, Microsoft Excel, Microsoft Office, Photoshop, Microsoft Word, Public Speaking, Research, Outlook, Corporate Law, Courts, Westlaw, Nonprofits
Education
Fairleigh Dickinson University 2015 — 2017
Bachelor's degree, Political Science and Government
Bergen Community College
Associate of Arts and Sciences (AAS)
Mainstreethost August 2015 - Present
Delaware North March 2015 - August 2015
Delaware North September 2014 - March 2015
Nate Shinagawa Congressional Candidate August 2012 - November 2012
American Red Cross May 2012 - August 2012
Roswell Park Cancer Institute May 2011 - August 2011
Education
Cornell University 2010 — 2014
Bachelor of Science (B.S.), Communication and Media Studies
John Cabot University 2013 — 2013
Semester abroad in Rome, Italy
Nardin Academy 2006 — 2010
Delaware North April 2015 - Present
Harry Buffalo August 2014 - Present
Cleveland Clinic June 2014 - August 2014
Beckett's Burger Bar September 2012 - April 2014
Brother: The Bret Poklar Story September 2013 - January 2014
Dealing with Dennis April 2013 - April 2013
Now You See Him February 2013 - April 2013
Sky Bar Night Club January 2010 - January 2012
Skills
Documentaries, Telecommunications, Television, Time Management, Video Production, Social Media, Marketing, Social Networking, Final Cut Pro, Creative Writing, Social Media Marketing, Editing, Marketing Communications, Video Editing, Video, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint
Education
Bowling Green State University 2009 — 2014
Bachelor of Arts (B.A.), Telecommuncations
Willoughby South High School 2005 — 2009
High School Diploma
Delaware North January 2013 - Present
Delaware North April 2012 - January 2013
Sierra Meadows Country Club October 2008 - April 2012
Sierra Meadows Country Club August 2006 - October 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Hospitality Industry, Hotels, Tourism, Food & Beverage, Marketing
Education
California State Polytechnic University-Pomona
Bachelor of Science, Business Administration -Marketing Management
Waterton Residential April 2014 - Present
Delaware North March 2010 - June 2015
Riverstone Residential Group March 2013 - April 2014
CJ Management LLC January 2012 - March 2013
Weichert, Realtors December 2010 - December 2012
Skills
Leases, Outlook, Accounts Payable, Inventory Management, Management, Yardi Voyager, Microsoft Word, Accounts Receivable, Bank Reconciliation, Lease Administration, Account Reconciliation, Cash Management, Microsoft Excel, Purchase Orders, Inventory Control, Fair Housing Law, Skyline, On-Site, Credit Retriever, Blue Moon, Real Page, Rent Sentinel, Lease Star, Resident Works, Building Link, Microsoft Publisher, PowerPoint, Snow Leopard, Mac OS, Windows, NJMLS, GSMLS, Building Permits, Closing Abilities, Occupancy Planning, Social Media Marketing, Direct Marketing, Customer Service..., Resident Retention, Popcard, Effective Coverage, Due Diligence
Education
William Paterson University of New Jersey 2015 — 2017
Bachelor of Business Administration (BBA), Accounting
Bergen Community College 2007 — 2009
Associate's degree, Business Administration and Management, General
Delaware North January 2015 - Present
Delaware North April 2014 - January 2015
Legends February 2011 - April 2014
Legends April 2009 - February 2011
Skills
Event Planning, Menu Development, Hospitality, Event Management, Microsoft Office, Microsoft Excel, Social Media, Management, Microsoft Word, Public Speaking, Leadership, Catering
Education
WGU Missouri 2015 — 2018
Bachelor of Science (BS), Multi/Interdisciplinary Studies
Tarrant County College 2003 — 2004
Dietetics and Clinical Nutrition Services
Aims Academy Of Culinary Arts 1998 — 1999
Certificate, Culinary Arts
Delaware North 2012 - Present
ICPNA REGIÓN CENTRO 2011 - 2012
Mi Universo Infantil (Preschool/Kindergarten) 2011 - 2012
Lovaas Institute 2008 - 2009
Education
California State University-Long Beach 2002 — 2006
Bachelor of Arts, Human Development
Delaware North April 2015 - Present
Delaware North August 2014 - April 2015
Delaware North Companies April 2012 - August 2014
Mr. Original Gyro's September 2010 - June 2012
Waldorf Astoria Hotel February 2012 - February 2012
Baltimore Orioles May 2011 - August 2011
Quest Fitness 2009 - 2010
Bagel Bin & Deli August 2006 - March 2009
Skills
Microsoft Office, Social Media, PowerPoint, Word, Excel, CVENT Certified, Caterease, Groupwise, Microsoft Excel, Customer Service, Catering, Banquets, Sales, Social Skills, Microsoft Word, Event Planning, Time Management, GuestPath Service..., Hospitality, Hotels, ServSafe, Management, Team Building, Human Resources, Advertising, Leadership Development, Training, Recruiting, Social Networking, Job Scheduling, Marketing, Leadership, Social Media Marketing, Customer Satisfaction, Event Management, Food & Beverage, Teamwork, Restaurants, Fine Dining, Inventory Management, Hospitality Management, Hospitality Industry, Food, Facebook, Food Service, Corporate Events
Education
Appalachian State University 2008 — 2012
Bachelor of Science, Business Administration; Hospitality/Tourism Management and Marketing
River Hill High School 2004 — 2008
Delaware North January 2015 - Present
Delaware North Companies March 2013 - Present
Delaware North Companies December 2011 - March 2013
Delaware North Companies March 2012 - October 2012
Delaware North Companies April 2011 - September 2011
Funny or Die May 2010 - January 2011
Gary Sanchez Productions May 2010 - August 2010
Bunim Murray Productions April 2009 - March 2010
Bunim Murray Productions November 2008 - January 2010
Bunim Murray Productions March 2009 - March 2009
Skills
Management, Food & Beverage, Concessions, Film Production, Writing, Film, Editing, Post Production, Proofreading
Education
Michigan State University 2004 — 2006
B.A., English Literature
Full Sail University 2006 — 2008
B.S., Film
Clemson University 2002 — 2004
General Education
Corporate Concierge Services November 2014 - Present
Bullpen Staffing May 2014 - Present
Aramark July 2013 - Present
Delaware North May 2010 - June 2013
Hyatt Regency Chicago May 2011 - May 2013
Red Kiva July 2010 - August 2011
312 Chicago October 2008 - March 2010
Skills
Event Planning, Marketing Strategy, Customer Relations, Hospitality, Concierge Services, Bartending, Brand Awareness
Education
Columbia College Chicago 2008 — 2010
Bachelor's Degree, Theatre/Theater
University of Illinois at Chicago 2005 — 2008
Theatre/Theater
Delaware North - Illinois Sportservice May 2013 - Present
Delaware North March 2014 - October 2014
Delaware North - Illinois Sportservice April 2010 - May 2012
Wet Seal, Inc March 2010 - May 2012
DSW October 2009 - January 2010
Forever 21 2004 - 2008
Skills
Inventory Management, Visual Merchandising, Loss Prevention, Store Management, Retail Sales, Customer Service, Recruiting, Sales Management, Store Operations, Organization, Sales Process, Sales, Leadership, Employee Training, Merchandising, Inventory Control, Training, Management, Profit
Education
North Central College 2005 — 2009
B.A, Studio Arts & East Asian Studies, w/ Chinese minor
Beijing Foreign Studies University 2008 — 2008
Chinese - Mandarin
Lincoln Park High School 2001 — 2005
Delaware North May 2015 - Present
Delaware North February 2015 - April 2015
St. Jude Children's Research Hospital February 2012 - May 2012
City of Calabasas July 2011 - August 2011
Skills
Volunteer Management, Community Development, Concessions, Fundraising, Community Outreach, Marketing, Microsoft Office, Digital Photography, Facebook, Social Media Marketing
Education
Chapman University 2010 — 2014
Bachelor of Science (BS), Business Administration
Delaware North March 2014 - Present
Jumer's Casino & Hotel February 2011 - Present
Skills
Cuisine, Culinary Skills, Hospitality Management, Hospitality, Hotels, Fine Dining, Menu Development, Recipes, Team Building, Catering, Customer Satisfaction, Customer Service, Event Planning, Management, Microsoft Office, Restaurant Management, Restaurants
Education
Scott Community College 2010 — 2013
Culinary Arts, Culinary Arts/Chef Training
Black Hawk College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Delaware North February 2013 - Present
Skills
Corporate Finance, Mergers, Valuation, Business Planning, Due Diligence, Mergers & Acquisitions, Analysis, Treasury, Investments, Finance, Leadership, Strategy, Financial Modeling, Forecasting, Business Process..., Strategic Financial..., Management, Cross-functional Team..., Executive Management, Accounting, Auditing, Cash Flow, Financial Planning, Financial Analysis, Budgets, Process Improvement
Education
The University of Chicago 1995 — 1997
MBA
Brigham Young University 1990 — 1995
BA
Delaware North April 2015 - Present
Army National Guard July 2013 - Present
PM Services Company September 2011 - April 2015
United States Air Force June 2002 - June 2013
Skills
Military Operations, DoD, Leadership, Military, Security Clearance, QUALITY ASSURANCE AND..., SAFETY, HEALTH &..., PROJECT PLANNING AND..., Computerized...
Education
Colorado Christian University 2011 — 2014
Bachelor of Science (B.S.), Organizational Management in Project Management
Community College of the Air Force 2007 — 2010
Associate's Degree, Electrical/Mechanical Technology
All Security Detective Agency LLC March 2015 - Present
Universal Services of America November 2014 - Present
Universal Services of America September 2013 - Present
Ridgefield Pool June 2009 - June 2014
SAFE Management October 2013 - February 2014
Abercrombie & Fitch October 2011 - January 2014
Delaware North July 2013 - August 2013
Boys & Girls Clubs of America September 2012 - February 2013
Boston Market September 2011 - October 2011
Skills
Security, First Responder, Customer Service, Emergency Services, Public Safety, Criminal Justice, First Aid, AED, Loss Prevention, Physical Security, Crisis Management, Security Operations, Security Management, Conflict Resolution, CPR Certified, Emergency Management, Critical Thinking, Private Investigations, Lifeguarding, Surveillance, Corporate Security, Asset Protection, Protection, Hazardous Materials, Fraud, Community Service, Swimming, Firearms, Crime Prevention, Patrol
Education
Bergen County Law and Public Safety Institute 2015 — 2015
SLEO 1 PTC, Special Law Enforcement Officer
Montclair State University 2013 — 2015
Bachelor of Arts (B.A.), Justice Studies conc: Justice Systems, 3.5 GPA
Bergen Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Criminal Justice, 3.6 GPA
Ridgefield Memorial High School 2007 — 2011
Diploma, English, History, Math and Science
Delaware North March 2015 - Present
Delaware North Companies December 2013 - February 2015
Delaware North Companies January 2012 - December 2013
Skills
Microsoft Excel, Budgets, Customer Service, Forecasting, Leadership, Financial Analysis, Management
Education
Canisius College 2010 — 2011
Master of Business Administration (M.B.A.), Finance, General
Canisius College 2005 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Delaware North January 2015 - Present
Sacramento RiverTrain; Sierra Railroad Dinner Train October 2012 - January 2015
John Q. Hammons Hotels & Resorts February 2012 - October 2012
Southwest Conference Planners September 2011 - January 2012
Tucson Convention Center February 2011 - January 2012
California State University, Chico July 2010 - January 2011
Skills
Event Planning, Event Management, Catering, Corporate Events, Customer Service, Trade Shows, Social Networking, Microsoft Office, Meeting Planning, Leadership Development, Adobe Creative Suite, Public Speaking, Networking, Hospitality, Sales, Marketing, Wedding Coordinating, Social Media, Management, Resorts, Hotels, group sales, Sales Management, Sales Operations, Professional..., Public Relations, Social Media Marketing, Adobe Design Programs, Government Procurement, Vendor Contracts, Alumni Relations, Hospitality Industry, Hotel Management, Website Building, Military Affairs, Military Liaison, Computer Proficiency, Railway, rail travel
Education
California State University-Chico 2007 — 2011
Bachelor of Science (B.S.), Recreation Administration: Special Events & Tourism
Foothill HS
Delaware North December 2014 - Present
Delaware North Companies June 2011 - November 2014
Today's Children, Africa's Future January 2012 - May 2012
Delaware North Companies June 2009 - June 2011
Skills
Customer Service, Springer Miller Systems, Synxis, Hospitality Industry, Marketing, Marketing Plan Creation, Business Strategy, Valuation, Financial Accounting, Cost Accounting, Operations Management, Sales, Microsoft Office, Microsoft Excel, Windows 7, iOS
Education
California State University, Fresno 2015 — 2017
Master of Business Administration (MBA), Business Administration, Management and Operations
California State University-Fresno 2009 — 2013
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies, 3.06
Illinois Institute of Technology May 2015 - Present
HERE, a Nokia company May 2014 - August 2014
Delaware North April 2008 - May 2014
UCAN (Chicago) 2010 - 2013
Skills
Unit Testing, Java, Agile Methodologies, Web Application Design, RESTful WebServices, PHP, Matlab, SQL, JIRA, Electrical Engineering, Sustainability, Assembly Language, Microcomputers, C++, CSS, Software Engineering, HTML, Time Management, Grails, Command Prompt, JDBC, Hardware Engineering, PL/SQL, JSON, Bootstrap, Leadership, Teamwork, jQuery, C, Groovy, JavaScript, Customer Service, Cash Management, Public Speaking, Microsoft Office, Community Outreach, Event Planning, Crowd Control, Fundraising, Fresh Ideas, Linux, Windows, Programming, Algorithms
Education
Illinois Institute of Technology 2011 — 2015
Bachelor of Science, Computer Engineering
City Colleges of Chicago-Harold Washington College 2008 — 2011
Associate of Arts (AA), General Studies
Delaware North November 2014 - Present
McDonald's Corporation August 2005 - July 2008
Skills
Cash Handling, Customer Service, Critical Thinking, Computer Proficiency, Microsoft Word, Teamwork, CPR Certified, Security
Education
Bryant & Stratton College 2015 — 2017
Associate's Degree, Human Resources Management and Services
Delaware North August 2009 - Present
Rain Bird Corporation July 2007 - January 2009
ARAMARK February 1998 - July 2007
MTD Products May 1978 - February 1998
LuK Incorporated May 1978 - September 1988
Skills
Training, Employee Relations, Talent Acquisition, Personnel Management, Recruiting, Onboarding, Talent Management, Management, Organizational..., Employee Training, Performance Management, Deferred Compensation, Strategic Planning, Leadership, HR Policies, Change Management, Benefits Administration, Team Building, Human Resources, Budgets, Retail, Hiring, Employee Benefits, Time Management, Interviews, Labor Relations, Employment Law, Succession Planning, Workforce Planning, Temporary Placement, College Recruiting, Employee Engagement, HRIS, New Hire Orientations
Education
Bowling Green State University 1966 — 1971
BS
The University of Akron
UPS September 2014 - Present
Delaware North May 2014 - August 2014
Dick Hannah Dealerships March 2012 - May 2014
Education
Clark College 2011 — 2012
High School
Quermback Electric Inc May 2015 - Present
Delaware North April 2013 - Present
Ruby Tuesday August 2012 - April 2013
Education
Canisius College 2009 — 2013
Bachelor's degree, European History
Delaware North July 2015 - Present
Cleveland Indians March 2014 - Present
Cardinal Health September 2014 - July 2015
Quicken Loans Arena September 2006 - July 2015
PNC May 2012 - November 2013
Enterprise Rent-A-Car June 2009 - December 2011
Skills
Inventory Management, Customer Service, Customer Satisfaction, Time Management, Hospitality, Microsoft Office, Retail, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Food Service, Data Entry, Telephone Skills, Process Scheduler, Cashiering, Catering, Supervisory Skills, Team Building, Leadership, Training, Management
Education
Cleveland State University 2008 — 2012
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
East High School 2003 — 2005
Science design and technology, Biology/Biological Sciences, General
East High School
The Ohio State University
Athletic Training/Trainer
Delaware North April 2015 - Present
Fruitridge Printing July 2012 - February 2015
Commerce Printing July 2009 - June 2012
Pacific Standard Press March 2009 - June 2009
Dome Printing 1999 - 2009
Skills
Print Management, Offset Printing, Digital Printing, Pre-press, Variable Data Printing, Bindery, Wide Format Printing, Microsoft Word, Color Management, Print On Demand, Direct Marketing, Packaging, Advertising
Education
Cal Poly San Luis Obispo 1979 — 1982
Bachelor of Science (BS), Graphic Communications
Delaware North April 2015 - Present
Ross Stores, Inc. November 2013 - January 2015
Active Ride Shop January 2006 - November 2013
Sherwin Williams - Ralph Lauren Division 1999 - 2000
Skills
Retail, Budgets, Merchandising, Leadership, Customer Service, Sales, Negotiation, Process Improvement, Inventory Management, Strategic Planning, Event Planning, Team Building, Microsoft Excel, Recruiting, Microsoft Word, Apparel, Visual Merchandising, Management, Marketing Strategy, Microsoft Dynamics, Construction, Retail Design, Project Management
Education
Chaffey College 1992 — 1995
General Education
Metro Atlantic Athletic Conference August 2015 - Present
Niagara University July 2014 - June 2015
Sylvania Schools November 2013 - June 2014
Bowling Green State University August 2013 - June 2014
Bgsu Athletic Department August 2013 - February 2014
Town of Cheektowaga Recreation Dept June 2009 - August 2013
NFL on Location - Super Bowl XLVII February 2013 - February 2013
Niagara University September 2012 - February 2013
Delaware North August 2009 - January 2013
Skills
Sports, Customer Service, Sports Management, Sports Coaching, Event Planning, Sports Marketing, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Communication, Leadership, Team Management, Facebook, Microsoft Office, Time Management, Social Networking, Teamwork
Education
Niagara University 2014 — 2015
Master's Degree, Sport Management
Bowling Green State University 2013 — 2014
Sport Administration
Bowling Green State University 2013 — 2014
Niagara University 2009 — 2013
Bachelor of Science (BS), Sport Management
Martin Methodist College August 2014 - Present
EDMC April 2011 - July 2014
Delaware North August 2010 - April 2011
Rose Consultation Services April 2008 - June 2010
The Villages Media Group 2004 - 2006
Skills
Recruiting, Sales, Customer Service, Program Management, Interviews, Marketing, Training, Event Planning, Event Management, College Recruiting, Onboarding, AP Style, Staff Development, Fundraising, Nonprofits, Community Outreach, Office Management, Career Development, Editing, Career Counseling, Employee Relations, Resume Writing, Human Resources, Copy Editing, Coordinating Events, Academic Advising, Volunteer Management, Enrollment Management, Employee Training, Student Recruiting, Newsletters, Admissions, Hiring, Creative Writing, Press Releases, Public Speaking, Higher Education, Writing, Leadership Development, Leadership
Education
University of Florida 2002 — 2004
Bachelor of Science (B.S.), Telecommunication
College of Central Florida 1999 — 2001
Associate of Arts (A.A.), Journalism
Fairfield Inn & Suites by Marriott March 2015 - Present
Fairfield Inn Charlotte Northlake by Marriott August 2014 - March 2015
Marriott Hotels May 2014 - September 2014
Delaware North July 2013 - February 2014
Appalachian State University September 2011 - May 2013
Delaware North August 2012 - December 2012
Charlotte Arrangements May 2012 - July 2012
Harris Teeter May 2010 - August 2010
Skills
Hospitality, Event Planning, Event Management, Customer Service, Customer Satisfaction, Social Media, Social Networking, Marketing, Social Media Marketing, Management, Time Management, PowerPoint, Microsoft Word, Microsoft Office, Food & Beverage, Catering, Teamwork, Facebook, Office Administration, Supervisory Skills, Inventory Management, Office Equipment, Events Coordination, Event Design, Event Setup, Alcoholic Beverages, Cvent, Marriott Global Source, FOSSE, RFP
Education
Appalachian State University 2010 — 2013
BSBA, Hospitality and Tourism Management
UNC Asheville 2009 — 2010
Delaware North January 2015 - Present
Glacier Park, Inc. May 2013 - December 2014
Nomad Global Communication Solutions, Inc January 2012 - April 2013
Applied Materials September 2008 - August 2011
Great Lakes Carpet & Tile, Inc February 2007 - August 2008
The Villages of Lake Sumter, Inc January 2004 - February 2007
Palmer & Dodge, LLP January 2001 - January 2004
Skills
Cost Accounting, General Ledger, Financial Reporting, Accounting, Budgeting, P&L, Payroll, Consolidation, Revenue Recognition, Restructuring, Accounts Payable, SOX, Internal Controls, Financial Analysis, Forecasting, Audit, Auditing, Financial Management, GAAP, Fixed Assets, Reconciliation, Cash Management, Accounts Receivable, Cost Control, Compliance, Cash Flow, Mergers, Excel, Process Improvement, SAP, Peachtree, Balance, Inventory Management, Analysis, Tax, Inventory Control, Payroll Processing, Cost Reduction, ERP, ADP, Supervisory Skills, Policy, Income Statement, Internal Audit, US GAAP, Essbase, Finance, Variance Analysis, Corporate Finance, Management
Education
Bridgewater State University 1981 — 1985
Bachelor's Degree, Management Science; Accounting and Finance, Economics
Family Stations, Inc. March 1998 - October 2014
Delaware North June 1995 - August 1995
State of California January 1994 - May 1995
State of California November 1993 - May 1995
Delaware North June 1994 - August 1994
Skills
Broadcast, Radio Broadcasting, Digital Media, Television, Radio, Network Administration, Sound, Broadcast Engineering, Video Production, Radio Producing, New Media, Audio Editing, Radio Advertising, Editing, Broadcast Television, Microsoft Office, Public Speaking, Blogging, Radio Production
Education
San Francisco State University 1995 — 1997
Journalism, 3.5 GPA
California State University-Chico 1993 — 1995
Early Childhood Education and Teaching, 3.8 GPA
Mid-Peninsula High School 1987 — 1989
diploma, 3.8 GPA
Woodside High School 1986 — 1987
Morgan Stanley April 2015 - Present
Delaware North September 2009 - September 2015
Canisius College August 2009 - May 2013
Skills
Public Speaking, Microsoft Word, Social Networking, Microsoft Office, PowerPoint, Microsoft Excel, Research, International Relations, Spanish, Facebook, European History, Latin America, European Union, Public Relations, Higher Education, Event Planning, Social Media, Time Management, Customer Service, Leadership, Event Management, Teamwork, Series 7
Education
Canisius College 2009 — 2013
Bachelor's Degree, Political Science, International Relations, and European Studies, GPA: 3.8
Delaware North August 2013 - Present
New York Jets February 2012 - January 2013
New York Jets August 2010 - February 2012
Colts Neck Golf Club March 2008 - September 2008
Walt Disney World January 2006 - May 2006
Skills
Facebook, MySpace, YouTube, InDesign, Wordpress, Social Networking Sites, Photoshop, Microsoft Excel, iMovie, Social Media Marketing, Blogging, Social Networking, Press Releases, Social Media, Event Planning, Public Relations, Email Marketing, Microsoft Office, Event Management, Digital Media, Time Management
Education
Rider University 2008 — 2010
Bachelors, Journalism/Public Relations
Brookdale Community College 2005 — 2008
Associates, Humanities/Public Relations
The Boelter Companies, Inc. July 2015 - Present
Delaware North January 2015 - April 2015
Delaware North February 2013 - January 2015
Delaware North January 2012 - January 2013
Delaware North Companies March 2011 - December 2011
Special Olympics Wisconsin September 2010 - December 2010
City of Waukesha Parks & Recreation May 2010 - August 2010
MLB Pitch Hit & Run Competition March 2010 - May 2010
City of Waukesha Parks & Recreation May 2009 - August 2009
Commercial and Residential Property Management June 2004 - December 2008
Skills
Communicator, Microsoft Office, Photoshop, Sports, Sports Marketing, Event Planning, Fundraising, Event Management, Public Relations, Social Media Marketing, Management, Leadership, Training, Sports Management, Ticket Sales, Coaching, Communication, Customer Service
Education
Cardinal Stritch University 2007 — 2011
Bachelor of Science, Sports Management
Waukesha North HS 2003 — 2007
Delaware North October 2014 - Present
Sodexo December 2013 - October 2014
Personal Computers, INC July 2011 - December 2013
AIX Group March 2011 - July 2011
VBC property Advisors October 2007 - March 2011
Valley Forge Christian College December 2003 - May 2007
Sarcom Inc December 2001 - September 2002
Compaq Computer Corporation/Dow Chemical September 2001 - November 2001
Compucom/Pfizer April 2001 - July 2001
T January 2001 - April 2001
Skills
Active Directory, Printers, Citrix, Laptops, Microsoft Exchange, Network Design, Network Administration, Troubleshooting, DHCP, Windows, Servers, Virtualization, Dell Computers, Technical Support, Windows Server, A+ Certified, Symantec Endpoint..., Norton Ghost, Networking, Backup Exec, Windows XP, Linux, Citrix Metaframe, Remote Desktop, Cisco Routers, Switches, Software Installation, Workstations, System Administration, Lotus Notes, VMware, HP, Microsoft Certified..., CompTIA A
Education
Valley Forge Christian College 2003 — 2007
Bachelor of Arts, Liberal Arts and Sciences/Liberal Studies
County College of Morris 2002 — 2003
Bachelor of Arts (BA), Liberal Arts
Dover Business College 1996 — 1997
Computer Electronic Technician
Delaware North May 2015 - Present
Delaware North May 2014 - May 2015
Delaware North Companies May 2012 - May 2014
Arthur Murray Dance Studio June 2005 - December 2012
Delaware North Companies September 2009 - May 2012
Tri City Rentals March 2008 - August 2009
Ultra Tan March 2003 - May 2005
Skills
Public Relations, Press Releases, Social Media, Event Planning, Event Management, Media Relations, Hospitality, Direct Marketing, Newsletters, SEO, Advertising, Management, Budgets, Marketing, Training
Education
College of Charleston 2001 — 2004
Bachelor of Arts (BA), Corporate Communications
Delaware North June 2014 - Present
The Westin Austin at the Domain October 2011 - Present
KEYE-TV September 2010 - September 2011
KWQC TV-6 News August 2007 - September 2010
Education
Western Illinois University 2009 — 2010
Bachelor of Liberal Arts and Sciences, Liberal Arts and Sciences
Black Hawk College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), General Studies
Delaware North March 2015 - Present
Delaware North Companies August 2013 - March 2015
The Statler Hotel January 2013 - August 2013
Americana Vineyards & Winery September 2011 - May 2012
A&G Industrial Services, Inc. August 2010 - August 2011
Cornell Summer Sports School June 2010 - August 2010
Cornell University October 2008 - July 2010
Statler Hotel May 2009 - December 2009
Skills
Food & Beverage, Social Networking, Microsoft Office, Social Media, PowerPoint, Public Speaking, Customer Service, Community Outreach, Internet, Micros, Microsoft Word, Data Entry, Creative Problem Solving, Hospitality Management, Hospitality, Banquet Operations, Events Coordination
Education
Cornell University 2006 — 2010
B.S., Communications
Plymouth North High School 2002 — 2006
Diploma
Catholic Health System September 2015 - Present
Catholic Health System January 2015 - September 2015
Mt. St Mary's Hospital April 2012 - December 2014
M&T Bank April 2011 - April 2012
Brisbane Consulting Group May 2008 - April 2011
University at Buffalo 2006 - 2008
Delaware North 2007 - 2007
Delaware North 2007 - 2007
Aldi Foods USA June 2004 - October 2005
Skills
Finance, Accounting, Financial Reporting, Financial Modeling, Financial Analysis, Strategic Planning, Business Valuation, Analysis, Microsoft Excel, Forensic Accounting, Litigation Support, Forecasting, Private Equity, Tax, Expert Witness Services, Excel, Word, Budget Models, Budget Forecasts, Budget Reconciliation, Journal Entries, General Ledger..., G/L Reconciliations, P&L reconciliation, Account Reconciliation, Presentations, Accounts Receivable, Healthcare, Valuation, Management Consulting, Budgets, Leadership, Management, Process Improvement, Financial Accounting, Lean Six Sigma
Education
State University of New York at Buffalo - School of Management 2006 — 2008
MBA, Finance and Accounting
Cornell University 1998 — 2002
BS, Industrial and Labor Relations
Grand Island High School 1994 — 1998
Bachelor's degree, Labor and Industrial Relations
Sodexo 2013 - Present
StartUP State Ventures 2012 - Present
Canisius College 2009 - Present
Execision Partners, LLC 2011 - February 2015
Decision Pace 2013 - 2015
Delaware North January 2008 - December 2011
Greater Buffalo Savings Bank 2005 - 2007
M&T Bank 2002 - 2005
Hewlett Packard January 2000 - December 2002
Bank of America January 1996 - January 2000
Skills
Strategy, Process Improvement, Vendor Management, Business Intelligence, Management, Project Management, Change Management, Disaster Recovery, Cloud Computing, Strategic Planning, Outsourcing, Business Analysis, Program Management, Team Building, Project Planning, Budgets, Governance, Security, Operations Management, Team Leadership, Contract Negotiation, IT Service Management, ITIL, Data Center, Mergers & Acquisitions, Business Strategy, IT Strategy, Risk Management, IT Operations, Business Process Design, HIPAA, Financial Forecasting, Business Alignment, Budgeting, Procurement, Compliance, Customer Relations, SOX, ERP, Due Diligence, IT Management, Vendor Relations, Application Development, Project Portfolio..., Strategy Development, E-commerce, Enterprise Architecture, EMR, Healthcare Information..., Supply Chain Management
Education
Harvard Business School Executive Education
Executive Education, Business Administration, Management and Operations
University of Pennsylvania - The Wharton School
Executive Education, CIO Academy
Canisius College
MBA, Marketing / International Business
Canisius College
MS, Masters in Telecommunications Management
Canisius College
BS, Managmenet Information Systems / Finance
Delaware North August 2015 - Present
Fortuna Business Improvement May 2015 - July 2015
Thunderboldts Learning Academy/HSU Learning Center/Independent August 2011 - May 2015
Humboldt State University Athletics August 2009 - November 2014
Delaware North March 2014 - July 2014
Vacation Resorts International January 2014 - April 2014
Green Tea Hawaii June 2013 - July 2013
PETCO Animal Supplies, Inc. February 2013 - June 2013
Green Tea Hawaii June 2012 - July 2012
Ralphs Grocery Company April 2008 - July 2009
Education
University of California San Diego - School of Extended Studies and Public Programs 2015 — 2016
Certificate, Data Mining/R Programming
Humboldt State University 2014 — 2015
Master of Business Administration (M.B.A.), Strategic Sustainability, 4.0 GPA
San Diego State University-California State University 2014 — 2014
Bachelor's Degree, Business Administration (Finance), Economics minor
Humboldt State University 2009 — 2013
Bachelor's Degree, Business Administration (Finance), Economics minor, 3.1 GPA
Torrey Pines High School 2005 — 2009
High School, High School Diploma
Zehnder Rittling April 2015 - Present
Delaware North August 2014 - Present
Joe's Deli June 2013 - Present
Wegmans Food Markets July 2011 - June 2013
Cardsmart August 2008 - July 2011
St. Paul's Rectory October 2007 - July 2009
Skills
Customer Satisfaction, Critical Thinking, Leadership, Microsoft Excel, Microsoft Office, Team Leadership, Visual Merchandising, Inventory Control, Cash Register, Store Management
Education
Canisius College 2010 — 2014
Business Administration and Management, General
Kenmore West High School 2006 — 2010
Delaware North April 2013 - Present
Delaware North September 2011 - April 2013
Buffalo Museum of Science September 2011 - October 2011
Delaware North February 2011 - September 2011
Canisius College, Women's Studies Department January 2011 - May 2011
Delaware North Companies Parks & Resorts at Yosemite Inc. May 2010 - August 2010
Skills
Corporate Events, Corporate Communications, Hospitality, Food & Beverage, Press Releases, Public Relations, Social Media Marketing, Marketing Communications, Microsoft Office, Management, Public Speaking, Event Planning, Customer Service
Education
Canisius College 2015 — 2017
Master’s Degree, Business Administration and Management, General
Canisius College 2008 — 2012
Bachelor of Science, Business - Marketing
Mount St. Mary Academy 2004 — 2008
Office of Representative Shawn Dooley September 2015 - Present
Delaware North November 2014 - Present
Office of Representative Tim Madden October 2014 - March 2015
The Partnership, Inc. 2015 - 2015
Martha's Vineyard Commission June 2014 - September 2014
VDC Research Group January 2014 - May 2014
Marty Walsh for Mayor June 2013 - September 2013
Aisling Project March 2013 - April 2013
Skills
Market Research, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Office, Competitive Intelligence, Quantitative Research
Education
Boston University 2010 — 2014
Bachelor of Arts (BA), Philosophy and Psychology
Delaware North June 2012 - Present
Delaware North July 2011 - May 2012
Delaware North Companies May 2010 - July 2011
GameWorks Entertainment, LLC November 2009 - April 2010
Skills
Food & Beverage, Hospitality Management, Banquets, Hotel Management, Menu Development, Restaurants, Fine Dining, Micros, Hospitality Industry, Hospitality, Catering, Hotels, Pre-opening, Resorts, Restaurant Management
Education
College of Southern Nevada 2006 — 2008
Culinary Arts/Chef Training
University of Nevada-Las Vegas 2005 — 2008
Culinary Management, Hotel, Motel, and Restaurant Management
Riverside Community Colloege 2002 — 2004
Associate's degree, General Studies
Delaware North March 2015 - Present
Jack's Pools and Spas November 2014 - May 2015
JCPenney November 2014 - April 2015
Dairy Queen May 2006 - September 2014
Ashtabula County Chamber of Commerce June 2013 - August 2013
Skills
Customer Service, PowerPoint, Critical Thinking, Time Management, Marketing, Management, Teamwork, Microsoft Office, Microsoft Excel, Access, Social Media, Integrity, Facebook, Public Speaking, Team Leadership, Twitter, HootSuite, WiX, Prezi, Springer Miller Systems
Education
Ashland University 2010 — 2014
Bachelor's Degree, Major: International Business Minor: Marketing
Kingston University 2013 — 2013
Study Abroad and International Business Portfolio Project
Geneva High School 2006 — 2010
High School Diploma
Delaware North September 2013 - Present
In Transition January 2013 - September 2013
ARAMARK - Educaton K-12 September 2006 - January 2013
ARAMARK Education Facility Services February 2006 - September 2006
ARAMARK - Healthcare Management Services October 2004 - January 2006
ARAMARK - Healthcare Management Services 2002 - 2004
ARAMARK ServiceMaster Management Services 2001 - 2002
ServiceMaster Management Services March 1985 - January 2001
Skills
Behavioral Interviewing, Sourcing, Strategic Sourcing, Manage Client..., Qualifying Candidates, candidate experience, Processes Development, Team Building, Team Leadership, Teamwork, Candidate Management, Proactive self-starter, Customer Oriented, Follow Through, Innovative, Goal Oriented, Organization, Result Oriented, Metrics, Management, Leadership, Passionate about..., Talent Acquisition, Networking, Engagement, Diversity & Inclusion, Recruiting, Highly Dedicated, Communication, Flexibility, Selection, Interviewing Skills, Telephone Interviewing, Competency Based..., Applicant Tracking..., Talent Management, Technical Recruiting, Executive Search, Onboarding, Employee Relations, College Recruiting, Interviews, Human Resources, Internet Recruiting, Temporary Placement, CRM, New Hire Orientations, Succession Planning, Contract Recruitment, Labor Relations
Education
Gardner-Webb University
BS, Business Management
Bluefield College
BS, Human Resource Management
Appalachian State University
Transfer, Business
Delaware North 2014 - 2015
Globalquest 2010 - 2014
Data C Limited - Cognos Channel Partner 2000 - 2008
Hoggie Marlin Limited 1996 - 2000
PwC 1990 - 1995
Skills
Business Intelligence, ERP, Business Analysis, Analytics, Requirements Analysis, Change Management, Business Objects, Cognos, SQL, Professional Services, Data Warehousing, Business Process..., Data Modeling, Management Consulting, ETL, Microsoft SQL Server, Software Project..., Software Development, Cloud Computing, Business Process, Integration, Solution Architecture, SDLC, Enterprise Software, IT Strategy, Requirements Gathering, Process Improvement, SharePoint, IT Management, Pre-sales, Analysis, Project Management, Enterprise Architecture, Strategic Planning, Management, Budgets, Leadership, Financial Analysis, Team Building
Education
University of Durham 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Ashford University 2008 — 2010
BA, Psychology
University of South Africa/Universiteit van Suid-Afrika 1990 — 1994
B.Compt, Accounting, Audit
Delaware North September 2015 - Present
SMART DEVINE January 2015 - September 2015
Yeshiva University August 2012 - January 2015
The New School December 2010 - August 2012
UBS Investment Bank July 2010 - November 2010
UBS Wealth Management June 2007 - July 2010
ETRADE Financial March 2006 - June 2007
The New School May 2004 - February 2006
The New School May 2002 - May 2004
The New School January 2001 - May 2002
Skills
Business Intelligence, Business Process..., Analysis, Data Modeling, Budgets, Finance, VBA, Financial Systems..., Program Management, Hyperion Enterprise, Integration, Analytics, Corporate FP&A, Data Architecture, Project Management, PMO, Management, Financial Reporting, Leadership
Education
Stevens Institute of Technology
MS, Information Systems
Canisius College 1984 — 1988
B.S., Accounting
Nichols
Fiddleheads Coffee Roasters August 2015 - Present
Delaware North April 2015 - Present
Skills
Bread/Pastry, Knife Skills, Vegetarian Cooking, Photography, Customer Service, Sales, Scheduling, Retail Displays, Cold Calling, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Pastry, Hospitality, Food, Baking, Culinary Skills, Food, Menu Development, Food Safety, Recipes, Cuisine, Cooking
Education
The International Culinary School at The Art Institute of Wisconsin 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Baking and Pastry, 3.99 out of 4.00
Carroll University 1992 — 1996
Music
Delaware North March 2015 - Present
Delaware North Companies November 2013 - March 2015
Grant Thornton LLP September 2013 - November 2013
MarketSphere Consulting July 2010 - September 2013
MarketSphere Consulting January 2009 - June 2010
MarketSphere Consulting June 2007 - December 2008
University of Missouri August 2005 - May 2007
Skills
Consolidations,..., Project Management in..., Process Improvement, Verbal and Written..., Collaborative Problem..., Training and Development, Executive Presen, Consolidation, Hyperion Enterprise, Project Management, Hyperion Planning, Leadership, Cross-functional Team..., Financial Reporting, HFM, Business Intelligence, ERP, FDM, Business Performance..., Management, Budgets, EPM, Business Process..., Essbase, Training, Business Process, Oracle E-Business Suite, Business Analysis, Management Consulting, PeopleSoft, Sarbanes-Oxley Act, Shared Services, OLAP, Hyperion
Education
University of Missouri-Columbia, College of Business 2005 — 2007
MBA, Management
Central Methodist College 2001 — 2005
B.S., Computer Science and Business
Fayette High School
Fayette High School
Delaware North, Parks & Resorts July 2013 - Present
Delaware North September 2011 - July 2013
HSBC June 2007 - September 2011
HSBC, Timberlink Settlement Services February 2005 - June 2007
Skills
Forecasting, Financial Modeling, Strategic Financial..., Financial Analysis, Budgets, Accounting, Microsoft Excel, Financial Reporting, Corporate Finance, PowerPoint, Real Estate, Mergers & Acquisitions, Analysis, Corporate FP&A, Hospitality Finance, Budget, Hyperion Financial..., Hyperion Planning, Hyperion HFM, Smartview, Finance, Strategic Planning, Financial Planning, Management
Education
Canisius College 2008 — 2011
Master of Business Administration (M.B.A.), Accounting
Medaille College 2005 — 2007
Bachelor’s Degree, Business Administration and Management, General
Delaware North September 2011 - Present
Delaware North Companies 1995 - September 2011
DNC Parks & Resorts 1995 - 2008
Skills
Hospitality Management, Springer Miller Systems, Delphi, Event Planning, Banquets, Hotel Management, Resorts, Hospitality Industry, Micros, Menu Development, Revenue Analysis, Hotels, Food & Beverage, Yield Management, Restaurant Management, Event Management, Hospitality, Pre-opening, Catering, Tourism, Sales
Education
California State University-Fresno 1995 — 1999
BS, Kinesiology
Hanford High School 1991 — 1995
College Prep
Delaware North March 2015 - Present
Guru Sports, Inc April 2004 - December 2014
The Sports Authority June 1996 - September 2004
Skills
Marketing Strategy, Customer Service, Sales, Sales Management, Marketing, New Business Development, Team Building, Social Media Marketing, Strategic Planning, Retail, Merchandising, Leadership, Management, Social Media
Education
Western Carolina University 1990 — 1993
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Curry College
Delaware North May 2013 - Present
Delaware North February 2012 - May 2013
Delaware North November 2007 - February 2012
Delaware North March 2006 - November 2007
Delaware North February 2003 - February 2006
Skills
Catering, Food & Beverage, Menu Development, Restaurant Management, Income Statement
Education
Cincinnati State Technical and Community College
HMSHost November 2005 - Present
Delaware North March 2015 - April 2015
Backyard Barbecue August 2004 - November 2005
AXA Assistance February 2003 - April 2003
Skills
Financial Reporting, Internal Controls, Forecasting, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Accounting, Income Statement, Account Reconciliation, GAAP, Accruals, Financial Accounting, Consolidation, Cost Accounting, Accounts Payable
Education
Lindenwood University 2012 — 2015
Master of Business Administration (M.B.A.), Accounting
Institut Supérieur Européen de Gestion 2000 — 2002
Bachelor's Degree, International Business emphasis in Marketing
Lycée Alain Borne 1998 — 2000
Associate's Degree, International Business/Import Export
Delaware North August 2014 - Present
Gaylord Hotels August 2013 - March 2014
Omni Hotels April 2012 - January 2013
Trinity FBS, a division of Omni Hotels February 2011 - April 2012
ARAMARK March 2007 - January 2011
Skills
Catering, Sales, Restaurants, Hospitality Industry, Hotels, Banquets, Meeting Planning, Convention Services, Event Management, Menu Development, Event Planning, Corporate Events, Team Building, Food, Resorts, Public Speaking, Employee Relations, Hotel Management, Advertising, Email Marketing, Marketing Strategy
Education
Brigham Young University - Idaho 1998 — 1999
Business Communications, Spanish
Andover
NetBrain Technologies Inc. February 2015 - Present
Delaware North December 1982 - Present
Cisco 2000 - January 2015
The Boston Globe December 1990 - October 2000
Digital Equipment Corporation December 1987 - December 1990
SELECTERM, INC Danvers, Ma. January 1983 - December 1987
Skills
Spanning Tree, CCNP, CCNA, Network Administration, Cisco Technologies, Cisco IOS, BGP, EIGRP, OSPF, Switches, Routing, Data Center, Troubleshooting, Network Design, WAN, Routers, QoS, Networking, Network Architecture, TCP/IP, RIP, Routing Protocols, Network Engineering, IPv6, Cisco Nexus, CCIE, IPSec, VLAN, Cisco Call Manager, MPLS, LAN Switching, VPN, MPLS VPN, ASA, HSRP, Wireless
Education
Bentley University 1990 — 1992
CIS
Wentworth Institute of Technology 1982 — 1984
Electronic Engineer
PIE: Perception Is Everything Film Production September 2013 - Present
Guru.com May 2007 - Present
Neale Sourna's Writing-Naked.com March 2006 - Present
Elance March 2006 - Present
PIE: Perception Is Everything Publishing November 2001 - Present
Neale-Sourna.com November 2001 - Present
Sex & Glory August 2011 - Present
Cuyahoga Community College February 2014 - Present
Delaware North 2012 - 2015
"Cleveland Abducted" [cable film] December 2014 - December 2014
Skills
Publishing, Storytelling, Books, Editing, Screenwriting, Fiction, Ghostwriting, Short Stories, Non-fiction, Ebooks, Layout, Creative Writing, Film, Novels, Content Development, Blogging, Publications, Published Author, Marketing, History, Screenplays, Content Writing, Copywriting, Video Games, Web Content, Television, Freelance Writing, Copy Editing, Editorial, Scripting, Proofreading, New Media, Social Networking, Content Strategy, Content Management, Publicity, Online Publishing, Magazines, Journalism, Fiction Writing, Press Releases, Facebook, Literature, Community Management, Multimedia, SEO copywriting, Magazine Articles, Feature Articles, Game Design, Film Production
Education
American University
Master's studies, Graduate Level Film and Video Studies
Cleveland Film Society
Certificate, Film Production
Cuyahoga Community College
Digital Filmmaking (Producer, Cinematography, Camera Op, Editing); Office Admin.; Music Theory, Perf.
Lake Erie College
Bachelor of Fine Arts, Music, Theatre, Painting; Photography
VIENNA HOCHSCHULKURSE. University of Vienna
Certificate, German Studies
Delaware North August 2013 - Present
Morrison, Compass Group North America December 2012 - August 2013
Compass Group May 2012 - December 2012
Morrison Management Specialists, Compass Group North America September 2010 - May 2012
Silver Spoon Bistro April 2009 - August 2010
Harrah's Chester Casino & Racetrack March 2008 - April 2009
Feastivites Events 1999 - 2008
Skills
Catering, Culinary Skills, Food & Beverage, Food, Food Service, Banquets, Sanitation, Fine Dining, Menu Development, Menu Costing, Cuisine, Restaurant Management, Gourmet, Restaurants, Chef, Recipes, Food Safety, Hospitality, Cooking, Food Quality, Pastry, Seafood, Food Preparation, Culinary Management, Labor Control
Education
Strayer University 2011 — 2013
Bachelors, Business Administration
Art Institute of Philadelphia 2001 — 2003
Associate, Culinary Arts
Sodexo Sports and Entertainment May 2014 - Present
Delaware North April 2013 - May 2014
Sodexo Food Service Inc May 2010 - August 2012
ARAMARK May 2008 - May 2010
Chartwells Higher Education Dining Services September 2007 - May 2010
Education
Texas A&M University-Corpus Christi 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General, 2.8
Blinn College 1986 — 1988
Associate of Arts (A.A.), Business, 2.8
Delaware North January 2015 - Present
Xanterra Parks & Resorts March 2003 - December 2013
Mesa Community College 1985 - 2000
Skills
Hospitality, Hotel Management, Hospitality Industry, Emergency Management, Leadership, Hospitality Management, Hotels, Resorts, Customer Service, Graphic Design, Microsoft Office, Microsoft Excel, Budgets, Management, Supervisory Skills, Strategic Planning, Training, Event Management, Food & Beverage, Social Media, Event Planning
Education
Arizona State University
Delaware North May 2014 - Present
Delaware North July 2008 - May 2014
Columbus Blue Jackets August 2003 - July 2008
Target October 2000 - January 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Inventory Management, Retail, Guest Service Management, Specialty Retail
Education
Columbus State Community College
Associate of Arts (A.A.)
Delaware North May 2015 - Present
Hanford Joint Union HSD January 2015 - May 2015
Hanford Elementary School Dist. March 1987 - March 1994
Ram Air Conditioning June 1978 - June 1988
Skills
Facilities Management, Transportation, Staff Development, Maintenance Management, Teaching, Team Building, Project Planning, Administration, Supervisory Skills, Program Development, Coaching, Process Scheduler, Building Maintenance, Facilities Operations
Education
California State University, Fresno 1978 — 2003
Certificates, HVAC and Facilities Management
College of the Sequoias
Delaware North January 2015 - Present
Delaware North Companies April 2014 - Present
Isle of Capri Casino April 2012 - April 2014
Golden Casino Group January 2011 - April 2012
Department of Business and Professional Regulation March 2010 - January 2011
Department of Business and Professional Regulation 2008 - 2011
Isle of Capri 2008 - 2008
French Lick Resort & Casino 2006 - 2008
Casino Aztar 2000 - 2006
Hollywood Casino Aurora 1994 - 2000
Skills
Casino, Gaming Industry, Surveillance, Poker, Investigation, Private Investigations, Casino Gaming, Gaming, Protection, Fraud, VIP, Risk Assessment, CCTV, Security Management, Leadership, Physical Security, Resorts, Asset Protection, Background Checks, Policy, Security, Enforcement, Supervisory Skills, Management, Interviews, Security Operations, Access Control, Evidence, Security Training, Gambling, Training, Loss Prevention, Corporate Security, Internal Investigations, Hiring, Risk Management, Project Management, Executive Protection, Project Planning, Blackjack, Interrogation Techniques, Criminal Investigations, Roulette, Capital Budgeting, Department Budgeting, Opening New Locations, Compliance, Internal Controls, Counterintelligence, Sarbanes-Oxley Act
Education
Colorado State University 2011 — 2016
BS, Organizational Leadership
Reid School 2014 — 2014
Certifications, Interviewing and Interrogation Techniques.
Delaware North July 2010 - Present
Education
Columbia College Chicago 2010 — 2013
Bachelor of Arts (B.A.), Film & Video: Production Design
Eastern Illinois University 2009 — 2010
Delaware North September 2014 - Present
Sam's Club 2012 - September 2014
Safeway Inc. 2005 - 2008
Kaiser Permanente 1995 - 2005
Skills
Onboarding, College Recruiting, HRIS, Applicant Tracking..., Employee Relations, Talent Acquisition, Succession Planning, Workforce Planning, Employee Engagement, Performance Management, Sourcing, Benefits Administration, New Hire Orientations, Recruiting, Labor Relations, Human Resources, Talent Management, Employee Benefits, Payroll, Job Fairs
Education
Colorado State University
Delaware North April 2015 - August 2015
Tacoma Rainiers Professional Baseball October 2010 - April 2015
Skills
Microsoft Excel, Customer Service, Microsoft Office, Budgets, Microsoft Word, Merchandising, Archtics Ticketing..., Depreciation, Small Business, Payroll Taxes, Inventory Management, Financial Statements, Outlook, Training, Year-end Close, Monthly Close, Cash Receipts, Event Management, Accounting
Education
Central Washington University 2006 — 2010
Bachelor of Science (BS), Accounting
Delaware North February 2015 - Present
Aramark-Sports and Entertainment May 2014 - December 2014
R. K. SWAMY BBDO March 2006 - November 2008
Skills
Human Resources, Recruiting, Background Checks, New Hire Orientations, Candidate Selection, Payroll, Interviews
Education
Tiffin University 2015 — 2017
Bachelor’s Degree, Business Management
Cuyahoga Community College 2013 — 2015
Associate's Degree, Associate of Applied Business Degree in Business Management: Human Resources Management, 4.0/4.0
AICAR - Asian Institute of Communication & Research, Mumbai, India 2003 — 2005
Master of Business Administration (M.B.A.), Marketing, 3.5/5.0
Delaware North August 2015 - Present
The Ohio State University Wexner Medical Center February 2013 - July 2015
A.I. of America August 2010 - December 2012
Skills
Microsoft Word, Leadership, Customer Service, Microsoft Office, Event Planning, Microsoft Excel, PowerPoint, Public Speaking
Education
The Art Institute of Cincinnati 2010 — 2012
Associate’s Degree, Restaurant, Culinary, and Catering Management/Manager
Delaware North November 2014 - Present
Strobel Starostka Transfer February 2013 - November 2014
Job Source USA June 2012 - October 2012
Oasis Staffing August 2008 - February 2012
Staples Print Solutions September 2009 - December 2009
Noll Human Resource Services March 2008 - June 2008
Skills
New Hire Orientations, Human Resources, Recruiting, Employee Relations, Internet Recruiting, Interviews, Temporary Placement, Performance Management, Applicant Tracking..., Temporary Staffing, Background Checks, Talent Acquisition, Resume Writing, Hiring, Screening, Talent Management, Screening Resumes, HR Policies, Job Fairs, Job Descriptions, Training, Hiring Personnel, PeopleSoft, Onboarding, Payroll, Cold Calling
Education
Bellevue University 2008 — 2009
Bachelor's degree, Human Resources Management and Services
Kaplan University 2007 — 2008
Associate's degree, Business Administration
Delaware North March 2010 - Present
Staff Management SMX October 2011 - March 2012
Cincinnati Recreation Center January 2009 - August 2009
Education
SCPA 2002 — 2008
Antonelli College-Cincinnati
Case Western Reserve University August 2014 - Present
Delaware North May 2015 - August 2015
121 Fitness March 2014 - October 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Management, Microsoft Word, Leadership, PeopleSoft
Education
Case Western Reserve University 2013 — 2017
Bachelor of Science (BS), Mathematics, Accounting, Junior
Horace Greeley High School 2009 — 2013
Aramark February 2015 - Present
Delaware North June 2014 - January 2015
Deleware North May 2008 - October 2013
Deleware North May 2007 - October 2007
Deleware North June 2004 - October 2006
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Pre-opening, Resorts, Food & Beverage, Front Office
Education
Bowling Green State University
Bachelor’s Degree, Hospitality Management
Delaware North October 1980 - Present
Skills
Business Analysis, PeopleSoft, Asset Management, Management, Customer Service, Problem Solving, Collaborative Problem..., Collaborative Leadership, Accounts Receivable, Project Management, Cross-functional Team..., Passionate about work
Education
Colgate Rochester Crozer Divinity School 2004 — 2008
Master of Divinity (M.Div.), Theology/Theological Studies
Medaille College 1998 — 2000
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
University at Buffalo 1985 — 1989
Associate's degree, Accounting and Business/Management
Delaware North June 2008 - August 2008
Skills
Windows, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word
Education
Bryant & Stratton College - Milwaukee 2013 — 2016
High School, Network Technology
Lynde & Harry Bradley Technology and Trade School 2004 — 2009
High School, Communications, 12
Bryant & Stratton College - Milwaukee
Computer Systems Networking and Telecommunications
Compass Group North America August 2015 - Present
Delaware North 2013 - 2015
Boston College August 2011 - November 2014
Radisson Hotels February 2013 - May 2013
Skills
Management
Education
Johnson & Wales University 2011 — 2015
Restaurant Food and Beverage Management, Restaurant/Food Services Management
Boston College 2013 — 2013
Delaware North March 2015 - Present
Delaware North July 2014 - March 2015
Skills
Hospitality, Hospitality Management, Customer Service, Restaurants, Event Management, Banquets, Food & Beverage
Education
College of Western Idaho