Dell Canada
Industry: Company
DescriptionParent organizations: Dell, Dell International Inc Subsidiary: Dell Financial Services Canada Limited
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Dell Canada Employees
Grenville Mutual Insurance September 2009 - Present
Harris Computer Services August 2007 - September 2009
Dell Canada July 2006 - August 2007
Skills
DHCP, Blackberry Enterprise..., Microsoft Exchange, Windows Server, DNS, VPN, VMware, Active Directory, Sonicwall, System Administration, Servers, Virtualization, SAN, Firewalls, Networking, Network Administration, Hardware, Analitical, Veeam, Business Analysis, IT Project & Program..., Software Testing, Data Center, Customer Service
Education
Canadore College 2004 — 2006
Advanced Diploma, Computer Systems Technology - Networking
McMaster University - Centre for Continuing Education 2013 — 2016
IT Business Analysis and Project Management
Dell Canada March 2015 - Present
Dell Canada February 2013 - March 2015
Dell Canada May 2006 - February 2013
King Brewery April 2005 - December 2005
Bally Total Fitness December 2002 - November 2005
Bally Total Fitness July 2002 - October 2004
Skills
Inside Sales, Salesforce.com, Outlook, Sales Operations, Direct Sales, Enterprise Software, Solution Selling, Sales Process, CRM, Cloud Computing, Storage, Data Center, Customer Satisfaction, Management, Sales, Sales Management, Selling, Channel Partners, Professional Services, Account Management, New Business Development, Virtualization
Education
Fanshawe College 1997 — 2000
Hotel and Restaurant Management, Hospitality
Fanshawe College Hotel and Restaurant Management April 2009Cardinal Carter Catholic High School
Virtual IT Solutions January 2011 - Present
Cash Store Financial September 2008 - October 2013
Dell Canada October 2005 - December 2007
BioSciences Pharmaceuticals September 2000 - December 2004
Skills
Storage Virtualization, Virtualization, HP EVA, VMware Infrastructure, VMware View, Microsoft SQL Server, Customer Service, Change Management, Program Management, Windows, Requirements Analysis, Team Leadership, Project Management, ITIL, Microsoft Exchange, VDI, VDM, Servers, Microsoft Technologies, Microsoft Cluster, Blackberry Enterprise..., Enterprise Vault, Cisco UCS, VMware Certified..., Troubleshooting, Active Directory, SharePoint, IT Management, HP, IIS, Storage, Technical Support, Security, Infrastructure, Group Policy, VMware, Cisco Technologies, Citrix, Information Technology, Windows Server, IT Service Management, SAN, System Administration, Data Center, Cloud Computing, Disaster Recovery, Storage Area Networks, Windows 7, Business Continuity, IT Operations
Education
Devi Ahilya Vishwavidyalaya 1998 — 2000
Master of Business Administration (M.B.A.), Management Information Systems and Services
Devi Ahilya Vishwavidyalaya 1995 — 1998
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Salt Dining + Lounge May 2014 - Present
Aramark Sports and Entertainment - Bert's Bar September 2012 - April 2014
O'Connor's Irish Pub May 2009 - October 2013
Best Buy September 2009 - August 2012
Karma Lounge/ Suede Nightclub/ Bulldog Pub December 2004 - May 2009
Dell Canada August 2006 - June 2008
East Side Mario’s, Kanata ON November 2004 - September 2005
IPlay Network Gaming Lounge May 2002 - October 2004
Kanata Golf and Country Club May 2000 - January 2002
Skills
Customer Service, Retail, Inventory Management, Retail Sales, Time Management, Customer Satisfaction, Inventory Control, Store Management, Loss Prevention, Visual Merchandising, Merchandising, Restaurant Management, Management, Sales, Microsoft Office, Event Management, Leadership, Social Media, Team Leadership, Marketing Strategy, Social Networking
Education
Carleton University
Diploma
Dell Canada November 2013 - Present
Dell Canada June 2011 - October 2013
Dell Inc. January 2010 - July 2011
Dell May 2006 - January 2009
Dell August 2003 - May 2006
Dell June 2003 - January 2004
Skills
Cross-functional Team..., Strategy, Direct Sales, Customer Service, Channel Partners, Sales Management, Sales Process, Channel, Management, Solution Selling, Start-ups, Strategic Partnerships, Salesforce.com, Sales, Partner Management, Customer Experience, Business Development, Account Management
Education
University of Ottawa 1995 — 1998
Harvard Business School
Dell Canada May 2013 - Present
Dell February 2011 - April 2013
Dell Computadores October 2007 - February 2011
Dell Computadores October 2006 - October 2007
Panvel Farmácias 1998 - 2005
Skills
Marketing Strategy, Segmentation, Demand Generation, Competitive Analysis, Online Advertising, Product Management, Direct Marketing, People Skills, Business Planning, Business Model..., P&L Management, Business Analysis, Analytical, Strategic Forecasting, Scenario Planning, Cross-functional Team..., Strategy, B2B Marketing, Business Acumen, Pricing Strategy, Marketing, Marketing Communications
Education
Fundação Getulio Vargas 2001 — 2002
Master of Business Administration (MBA), Marketing
Pontificia Universidade Catolica RS 1995 — 2000
Bacharel in Business Administration, Business Administration
VIA Rail Canada November 2014 - Present
Deloitte October 2013 - October 2014
LaSalle College September 2012 - April 2014
Dell Canada February 2013 - November 2013
National Bank of Canada August 2012 - October 2012
Bell May 2012 - August 2012
Frank & Oak April 2012 - July 2012
National Bank of Canada April 2011 - May 2012
National Bank of Canada May 2010 - April 2011
CN Rails (Canadien National) January 2010 - May 2010
Skills
Project Management, Web Project Management, MS Project, Project Portfolio..., Agile Project Management, PMI, Web 2.0, Stratégie
Education
Université de Sherbrooke / Sherbrooke University 2011 — 2014
Master of Laws (LL.M.), Law
HEC Montréal 2009 — 2012
Master's degree, E-Commerce/Electronic Commerce
Universté de Montréal 2005 — 2009
Bachelor's degree
Rotman School of Management September 2012 - Present
TD July 2009 - August 2012
Dell Canada November 2006 - June 2008
Skills
Financial Analysis, Risk Management, Portfolio Management, Financial Modeling, Valuation, Equities, Trading, Finance, Economics, Derivatives, Fixed Income, Business Analysis, Equity Research, Capital Markets, Banking, Analysis, Investments, Retail Banking, Mutual Funds, Investment Banking, Financial Markets, Corporate Finance, Bloomberg
Education
University of Toronto 2012 — 2014
Master of Business Administration (MBA), Finance
Certified Management Accountants 2008 — 2010
CMA, Accounting
Carleton University 2002 — 2006
Bachelor of Commerce (B.Com.), Accounting
Amicus Attorney - Gavel & Gown Software Inc. October 2014 - Present
Thomson Reuters March 2008 - October 2013
Dell Canada 2000 - 2008
Ricoh Canada April 1999 - October 2000
Skills
Direct Sales, Solution Selling, Account Management, Sales Process, Marketing Strategy, Business Development, Team Leadership, Sales Operations, Sales, Process Improvement, Cloud Computing, SaaS, Cold Calling, New Business Development, Salesforce.com, Selling
Education
The University of Calgary
BSW, Social Work
Carleton University
BA, Psychology
Trend Micro 2014 - Present
Metafore April 2011 - July 2014
HP August 2010 - February 2011
Interact computer Stores ( B2B) December 2007 - August 2010
Best Buy April 2004 - November 2007
Dell Canada September 2003 - April 2004
CDW (formally Micro Warehouse) September 2002 - September 2003
Insight September 1999 - September 2002
Skills
Software Licensing, Solution Selling, New Business Development, Sales Management, Account Management, Direct Sales, Channel, Cloud Computing, SaaS, Program Management, Business Development, Sales Operations, Product Management, Sales, Sales Process, Channel Partners, Management, Business Intelligence, CRM, Team Leadership
Education
Delta College 1998 — 1999
AEC, Network installation and management
Arab Academy for Science, Technology and Maritime Transport 1994 — 1998
Bachelor, Hotel management and Tourism, 2.8 out of 4.0
MHPM Project Managers Inc. March 2009 - Present
Dell Canada May 2006 - April 2008
Skills
SharePoint, Network Administration, Technical Support, Troubleshooting, IT Operations, Windows 7, Hardware, Microsoft Office, System Administration, Project Coordination, SharePoint 2010, Microsoft Servers, Firewalls, Process Improvement, Networking, Active Directory, Windows System..., Office 2010, Windows Server, Leadership
Education
Algonquin College of Applied Arts and Technology 2004 — 2006
Halogen Software March 2014 - Present
BlackBerry August 2010 - March 2014
Mackenzie Financial August 2008 - August 2010
Dell Canada December 2005 - April 2008
TeleTech October 2000 - October 2005
Sykes January 1998 - September 2000
Skills
BMC Remedy, ITIL, Blackberry, Vendor Management, Technical Support, Incident Management, Troubleshooting, Service Delivery, Call Center, Workforce Management, Microsoft Exchange, Operating Systems, Servers, Active Directory, Computer Hardware, Management, Change Management, Training, VPN, TCP/IP, IT Management, XP, Hardware, Windows Server, Leadership, IT Operations, IT Service Management, Six Sigma, Business Process..., Team Leadership, Quality Assurance, SharePoint, Networking, Outsourcing, Performance Management, Blackberry Enterprise..., Assets Recovery
Education
Fanshawe College 1996 — 1998
The Herjavec Group May 2011 - Present
Ciena (contracted out by Veritaaq) November 2010 - February 2011
Everest College September 2009 - September 2010
Conservative Party of Canada September 2008 - October 2008
Dell Canada February 2006 - July 2008
Convergys 2000 - 2006
Skills
Networking, Teamwork, Computer Hardware, Troubleshooting, Security, Hardware, Operating Systems, Windows 7, DNS, Network Security, Windows Server, DHCP, VMware, Windows, Access, Software Documentation, Help Desk Support, Software Installation, Computer Security, Information Security, EPO, McAfee Antivirus
Education
Everest College 2009 — 2010
Diploma, Network and Security Specialist
Mican Business College 1999 — 2000
Certificate, Network Engineer Course
Algonquin College of Applied Arts and Technology 1991 — 1992
Certificate, Regulatory Law Administration
Carleton University 1988 — 1991
BA, Law
BW Technologies by Honeywell 2007 - Present
Honeywell Information Systems August 2007 - Present
Calgary Public Library August 2009 - March 2011
Dell Canada May 2007 - August 2007
Skills
Active Directory, Software Installation, Network Security, System Deployment, Hardware, Troubleshooting, Windows Server, ITIL, Windows 7, Computer Hardware, Servers, XP, Team Leadership, Operating Systems, SharePoint, Project Management, Windows, Linux, Network Administration, Customer Service
Education
Algonquin College of Applied Arts and Technology 2005 — 2007
diploma, computer science
Medical Council of Canada 2007 - 2012
Dell Canada 2006 - 2007
Adobe 2002 - 2005
JetForm 1997 - 2002
Skills
Team Motivator, Resource Management, Outstanding Customer..., Operational Efficiency, Team Leadership, Customer Service, Telecommunications, Leadership, Management, Negotiation, Project Planning, Project Management, IT Service Management, Microsoft Excel, Program Management, ITIL, Microsoft Office, Agile Methodologies, Software Documentation, Process Improvement, Business Analysis, Cross-functional Team..., Business Process..., Quality Assurance, Change Management, Integration, SharePoint, Performance Management, Security, Requirements Analysis, Vendor Management
Education
Carleton University 1978 — 1981
BA, Honors in Law
Carleton University 1978 — 1980
BA, Economics & Law
CEGEP - Heritage Campus 1976 — 1979
Diploma, Commerce
Gartner December 2014 - Present
Rogers Communications April 2012 - December 2014
Dell Canada December 2008 - April 2012
Skills
Sales Operations, Salesforce.com, Cloud Computing, Solution Selling, Channel Partners, Enterprise Software, Channel, Sales, Direct Sales, Account Management, Sales Management, IT Sales, Cross-functional Team..., Sales Process, Managed Services, Selling, Partner Management, CRM, Customer Service, Professional Services, Wireless, Customer Experience, B2B, SaaS, Telecommunications
Education
Carleton University 2001 — 2005
B.A Honours, Geography, Psychology
Dell 2009 - 2013
Dell Canada 2006 - 2009
Henderson Security Solutions 2005 - 2006
Leon's 2001 - 2005
Avis Budget Group 1999 - 2000
Skills
Solution Selling, Salesforce.com, Direct Sales, Leadership, Sales, Cloud Computing, Sales Process, Cold Calling, SaaS, Managed Services, Team Leadership, Account Management, Storage Solutions, Channel, Resellers, Creative Problem Solving, Inside Sales, B2B, Business Development, Long-term Customer..., IT Strategy, SMB, Negotiation, Revenue Forecasting, Sales Operations, Forecasting, Customer Retention, Pricing Strategy, Event Planning, Events Coordination, Networking
Education
Algonquin College of Applied Arts and Technology 1997 — 2000
Enterprise Management, Business Administration, Management and Operations
Dell Canada 2009 - 2014
IBM Canada Ltd. 1997 - 2009
Skills
Account Management, Solution Selling, Direct Sales, Cloud Computing, Channel, Channel Partners, Strategic Partnerships, Professional Services, Storage Virtualization, Networking, SaaS, Selling, Managed Services, Data Center, Key Account Management, Vendor Management, Enterprise Software, Sales Operations, VoIP, Unified Communications, Business Development, Business Alliances, Telecommunications, Sales, Lead Generation, Sales Process, CRM, Virtualization, New Business Development, Sales Enablement, Storage Solutions, Software Industry, Storage
Education
triOS College Business Technology Healthcare 2015 — 2015
Network Administration
Concordia University
Bachelor’s Degree, Business/Commerce, General
Information Technology Instiute
Information Technology
Dell Canada January 2014 - Present
CIBC July 2013 - January 2014
BMO February 2013 - July 2013
BMO 2009 - February 2013
BMO 2007 - 2009
Skills
Dell OpenManage, Dell PowerVault, Dell PowerEdge Servers, Dell Switches, Mortgage Lending, Banking, Enterprise Architecture, Enterprise Storage, IT Strategy, Portfolio Management, Credit, Customer Service, Credit Analysis, IT Management, ITIL, Investments, Residential Mortgages, IT Service Management, IT Solutions, Commercial Banking, Mortgage Banking, Dell Computers, Consumer Lending, Networking, Home Equity Lines of..., Lines Of Credit, Customer Acquisition, Social Networking, Refinance, Loans, Wealth Management, Customer Retention, Financial Statement..., Strategic Financial..., Commercial Lending, Retirement Planning, Commercial Mortgages, Account Management, Engineering, Mechanical Engineering, Strategic Thinking, Customer Oriented, IT Operations
Education
George Brown College
Advanced Diploma, Mechanical Engineering Technology and Design
International S.O.S. March 2014 - Present
Konica Minolta November 2009 - March 2014
DELL Canada June 2006 - September 2009
Adventus Research Inc. September 2008 - August 2009
Multi-media Transcripts December 2005 - August 2009
Park West Gallery October 2004 - July 2005
Talbot Marketing August 2003 - September 2004
McCabe Promotional Advertising January 2000 - August 2003
Canadian Innovation Centre January 1996 - December 1999
Skills
Solution Selling, Key Account Management, New Business Development, Cold Calling, B2B, CRM, Sales Process, Forecasting, Sales Presentations, Managed Print Services, Direct Sales, Selling, Marketing, Leadership, Sales Operations, Enterprise Software, Cloud Computing, Strategy, Sales, Salesforce.com, Training, Direct Marketing, Market Research, Relationship Building
Education
Heriot-Watt University 2010 — 2014
Currenty pursuing my MBA
Wilfrid Laurier University 1994 — 1998
Honours Bachelor of Business Administration (Honours, marketing; with Coop option. Minor in psychology
École secondaire Confédération 1989 — 1994
diploma, secondary school
Avaya Canada January 2014 - Present
Avaya Canada July 2009 - January 2014
Nortel Networks January 2008 - July 2009
Kanatek May 2003 - 2008
Kanatek Technologies 2003 - 2008
Tech Data 1997 - 2000
Dell Canada 1992 - 1996
Skills
Solution Selling, Sales, Managed Services, Channel, Cloud Computing, CRM, Unified Communications, VoIP, Channel Partners, Direct Sales, Data Center, Telecommunications, SaaS, Professional Services, Enterprise Software, Partner Management, Pre-sales, Go-to-market Strategy, Networking, Strategic Partnerships, Telephony
Education
Centennial College
Neil McNeil
Hewlett-Packard August 2014 - Present
Dell Canada February 2012 - August 2014
Dell Canada November 2008 - February 2012
Dell Canada August 2006 - October 2008
Dell (Australia) 1999 - 2006
Computacentre (UK) 1997 - June 1999
Skills
Solution Selling, Cloud Computing, Account Management, Disaster Recovery, Managed Services, Virtualization, Storage, Business Development, Storage Solutions, Professional Services, Management, Sales Operations, Sales, Leadership, Sales Management
Education
Bangor University 1989 — 1992
MSc Hons, Maths
Bangor University 1989 — 1992
Bachelor's degree, Mathematics
ITO March 2012 - Present
Dell Canada November 2006 - April 2008
Dell Canada November 2006 - April 2008
Waha Oil company September 1981 - September 1996
Skills
COBOL, JCL, CICS, Windows XP Pro, Windows 7, Windows 2000, Microsoft Office 2007, Java, HTML 5, Joomla, Wordpress, Wireshark, Packet Tracer, IBM Cognos 8.4, SQL, Microsoft SQL Server, Oracle SQL, Databases, Database Administration, Pascal, PL/SQL, C#, C, XAMP, BitNami, PHP, CSS, Eclipse, Android SDK, Linux, VMware Workstation, FileZilla, MS Visual Studio 2008, MS Visio, PL /1, Fortran, IBM Mainframe, VSAM
Education
Algonquin College of Applied Arts and Technology 2010 — 2010
Certificate, Business Intellegence Systems Analyst
Dell Canada May 2015 - Present
Dell Canada May 2014 - Present
Dell August 2012 - May 2014
Dell October 2010 - August 2012
Rockview School Division September 2008 - June 2010
Dell Canada February 2006 - August 2007
Skills
Sales Operations, Account Management, Training & Development, Public Relations, Negotiation, Teaching, Business Development, Sales, Program Management, Mentoring, Marketing, Solution Selling, Team Leadership, Customer Satisfaction, Marketing Strategy, Cross-functional Team..., Customer Service, Direct Sales, CRM, E-commerce, Selling, Strategic Partnerships, Strategy, Direct Marketing, Lead Generation, Sales Management, Sales Process
Education
University of Windsor 2007 — 2008
Bachelor of Education (B.Ed.), Education
Brock University 2001 — 2006
Bachelor of Arts (B.A.), Business Communications
Dell Canada January 2014 - Present
Dell Canada January 2011 - January 2014
Dell Canada May 2010 - January 2011
Itergy International Inc. November 2008 - July 2009
Insight March 2007 - July 2008
Insight Enterprises September 2001 - March 2007
Insight June 2000 - September 2001
Skills
Professional Services, Coaching, CRM, Solution Selling, Account Management, Return on Investment, Management, Channel, Sales Process, Pipeline Development, Cloud Computing, New Business Development, Virtualization, Sales, Communication Skills, SaaS, Partner Management, Pre-sales, Leadership, Enterprise Software, Strategy, Sales Management, Direct Sales, Salesforce.com, Software Industry, Channel Partners, Managed Services, Business Development
Education
Concordia University
STaCS DNA May 2008 - Present
Department of Defence Canada March 2007 - May 2008
Dell Canada November 2006 - March 2007
Skills
Software Quality..., User Acceptance Testing, Regression Testing, Requirements Analysis, Test Planning, Quality Assurance, Testing, Quality Center, SDLC, SharePoint, SQL, Software Documentation, Agile Methodologies, Requirements Gathering, Unix, Databases, Visio, Microsoft SQL Server, Business Requirements, Integration, Software Requirements, Software Installation, Software Development, Black Box Testing, Technical Support, Test Cases, End User Training, Integration Testing, Functional Testing, Business Analysis, Defect Tracking, Test Strategy, Training, Software Design, Software Implementation, Agile Testing, Agile Project Management, Test Case Generation, OnTime
Education
Durham College 2002 — 2005
Honours Business Administration Diploma, Information Systems
Wilfrid Laurier University 1998 — 2001
Bachelor of Arts, Geography
CDW Canada November 2009 - Present
Dell Canada 2000 - 2008
Dell 2000 - 2008
Beamscope Canada 1994 - 2000
Education
Carleton University
Durham College
Bell Canada June 2010 - Present
Circumference Technology Services, Inc. April 2008 - April 2010
Dell Canada October 2006 - February 2008
THE SOURCE BY CIRCUIT August 2005 - October 2006
Skills
Customer Service, Networking, Software Installation, Hardware, Troubleshooting, Leadership
Education
Algonquin College of Applied Arts and Technology 2003 — 2006
Computer Systems Technician
FRENCH RIVER DISTRICT SECONDARY 1997 — 2001
High School/Secondary Diplomas and Certificates
Algonquin College of Applied Arts and Technology
CompTIA (A+)
Northeastern Secondary School
Alberta Employment & Immigration February 2010 - April 2010
Metis Urban Housing Corporation May 2009 - August 2009
Nexxous Computer Centre February 2009 - April 2009
PTI Group Inc February 2008 - February 2009
Dell Canada February 2005 - October 2007
DFAIT 1999 - 2001
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Business Information Systems Diploma, Specializing in Networking
University of Guelph 1996 — 1998
Business Horticulture Diploma, Specializing in Landscape Maintenance
Alstom November 2006 - Present
Running Room November 2005 - June 2014
On the Go Technologies 2005 - 2006
Dell Canada August 2004 - February 2005
WESCO Distribution September 2000 - May 2004
Bank of America Canada October 1999 - September 2000
Marsh Canada Limited May 1998 - October 1999
Skills
Marketing Communications, Graphic Design, Event Planning, Photography, Marketing, Integrated Marketing, CRM, Leadership, Dreamweaver, Microsoft Office, InDesign, Event Management, Illustrator, Photoshop, Premiere, SEO, Sales, Project Management, Advertising, Promotions, Motivation, Digital Media, Online Survey Design, WordPress, Management, Marketing Strategy
Education
Cambrian College 1995 — 1997
Advertising, Diploma
Queen's School of Business 2011 — 2011
Certificate of Achievement, Queen's Strategic Analytics Program
Algonquin College of Applied Arts and Technology 2013 — 2013
Introduction to Social Media
Algonquin College of Applied Arts and Technology 2013 — 2013
Social Media Strategy
Algonquin College of Applied Arts and Technology 2013 — 2013
Applied Marketing Research
Algonquin College of Applied Arts and Technology 2012 — 2012
Digital Communications
Sprott School of Business Professional Programs
Business Writing
Dell Services Brand Marketing ManagerDell CanadaJune 2012 - February 2013
Dell Canada November 2010 - May 2012
Dell May 2005 - November 2010
Skills
Solution Selling, Direct Sales, Sales, Salesforce.com, Channel Partners, Sales Process, Cloud Computing, Account Management, SaaS, Professional Services
Education
Fanshawe College
Diploma, Television Broadcasting
Allstream October 2011 - April 2015
ASD Reno Inc 2009 - January 2012
TELUS April 2002 - December 2008
Popeye's June 1994 - December 2006
Dell March 2001 - May 2001
Dell March 2000 - March 2001
Dell Canada November 1998 - March 2000
computerIcon- Toronto December 1996 - June 1998
Skills
Solution Selling, Cloud Computing, Disaster Recovery, VoIP, Unified Communications, Telecommunications, Managed Services, Data Center, New Business Development, Sales, IP, SaaS, Business Development, Channel Partners, MPLS, Direct Sales, Account Management, Management, Wireless, Sales Process, Team Leadership
Education
George Brown College 1995 — 1996
Dell Canada October 2014 - Present
Ontario Ombudsman December 2012 - November 2013
Miratel Solutions Inc. January 2012 - April 2012
Marie G. Michaels Barrister & Solicitor ( Field Placement ) October 2010 - April 2011
Durham College September 2010 - April 2011
Fasken Martineau DuMoulin LLP March 2010 - April 2010
Salon Lady D May 1998 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, PC Law, Outlook, Conveyancer, Quicklaw, Teraview, DivorceMate, ACL, Family Law, Real Estate, Civil Litigation, Corporate Law, Criminal Law, Legal Research, Intellectual Property, Fast Learner, Patience, Highly detail oriented, Exceptional Listener, Bilingual, Multi Tasking, Dictaphone, Customer Service, Employment Law, Legal Assistance, Legal Writing, Time Management
Education
Durham College 2008 — 2011
Legal Administration Advanced Diploma Program
Century 21 October 2009 - Present
MicroAge, Toronto 2008 - Present
Dell Canada April 2006 - April 2008
Skills
Customer Service, Resellers, First Time Home Buyers, Sellers, Selling, Coaching, Team Building, Condos, Sales, Sales Management, New Business Development, Real Estate, Investment Properties, Team Leadership, Customer Satisfaction, Negotiation, Mortgage Lending, Residential Homes, Banking, Credit, Referrals, Leadership
Education
Algonquin College of Applied Arts and Technology 1999 — 2000
Systems Support Specialist
Confederation High School 1988 — 1992
OREA Real Estate College
Real Estate Agent
Logical Developments July 2008 - Present
Dell Canada May 2007 - June 2008
HR Block January 2007 - May 2007
Skills
MCITP, A+, DCSE, Active Directory, Windows 7, Computer Hardware, Windows Server, Troubleshooting, Windows, Network Administration, VPN, Blackberry Enterprise..., Microsoft Office, Hyper-V, Team Leadership, XP, VMware, Blackberry, IT Operations
Education
George Brown College 2003 — 2006
Computer Systems Tech
CAA North & East Ontario June 2014 - Present
TUC Managed IT Solutions December 2012 - June 2014
University of Toronto August 2011 - September 2012
Nexicore Services Inc November 2009 - August 2011
Nexicore Services Inc September 2008 - August 2011
Triole Small Engines September 2007 - August 2008
Dell Canada 2006 - 2008
Best Buy Canada November 2005 - September 2006
Everest Restoration September 2001 - June 2006
RB Computing February 2001 - October 2003
Skills
Troubleshooting, Hardware, Technical Support, Software Installation, Networking, Servers, Security, Laptops, Routers, Printers, Computer Repair, Antivirus, Active Directory, Windows Server, Windows XP, Computer Hardware, Windows 7, Network Administration, VMware, System Administration, TCP/IP, Windows, Help Desk Support, Blackberry Enterprise..., Operating Systems, Desktop Computers, A Certified, HP
Education
Algonquin College of Applied Arts and Technology
Computer Systems Technician
Dell Canada February 2014 - Present
Dell Canada May 2011 - February 2014
Dell Canada October 2009 - May 2011
Entertainment Publications August 1999 - April 2001
Skills
SMB, Direct Sales, Channel Partners, Partner Management, Sales Presentations, Sales Management, Team Building, Key Account Management, Solution Selling, Cross-functional Team..., Sales, Management, Account Management, Channel Sales, Cloud Computing, Sales Process, B2B, Enterprise Software, SaaS, Professional Services, Managed Services, Selling, Salesforce.com
Education
Centennial College 1993 — 1996
Business
Schneider Electric May 2013 - Present
DSM Computing Solutions, Inc. April 2011 - November 2012
Eloqua September 2010 - April 2011
VMware July 2008 - June 2010
Dell Canada July 2007 - July 2008
IBM September 1997 - January 2007
Education
Concordia
Complete Innovations Inc. November 2014 - Present
Ainsworth Inc. February 2014 - November 2014
Iron Mountain January 2012 - January 2014
Grand & Toy August 2010 - November 2011
Acklands-Grainger 2009 - 2011
TELUS 2008 - 2009
Dell Canada 2007 - 2008
DealerVu 2007 - 2007
Rogers Communications 2005 - 2007
Bell 1997 - 2005
Skills
Marketing Management, Vendor Management, Marketing Strategy, Social Media Marketing, Direct Marketing, Advertising, Copywriting, Leadership, Team Building, Team Leadership, Presentations, Sales Presentations, Sales Presentation..., High Impact..., Communication Skills, Strategic Planning, Business Strategy, SEO, B2B Marketing, Management, Marketing, Strategy, Sales, Customer Retention, Web Analytics
Education
Centennial College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Ryerson University
Certificate, Project Management, A
Shared Services Canada October 2014 - Present
Shared Services Canada September 2013 - September 2014
Department of National Defence October 2011 - September 2013
Tundra Technical Solutions May 2010 - June 2012
Canadian Bank Note March 2011 - October 2011
Department of National Defence September 2010 - December 2010
Dell May 2007 - September 2010
Dell Canada 2006 - 2008
Dell September 2006 - May 2007
Dell May 2006 - September 2006
Skills
Computer Hardware..., Home Networking, Laptops, Computer Hardware, Windows 7, Troubleshooting, Software Installation, A+ Certified, Desktop Support, VMware, Windows Server 2003, XP, Active Directory, Windows, Printers, DHCP, Operating Systems, Hardware, Servers, Security+, Network Security, System Administration, Network Administration, Windows Server, Switches, Blackberry Enterprise..., Service Desk, Virtualization, TCP/IP, Deployment, Antivirus, Firewalls, DNS, Routers, Security, ITIL, Citrix, Problem Solving, Access, Windows Server 2008, Windows XP, Windows XP Pro, Wireless Networking, Workstations, IT Service Management, Microsoft Certified..., Technical Support, Remote Desktop, Computer Security, Microsoft Technologies
Education
Herzing College 2009 — 2010
Diploma, Computer Networking
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Electronics Engineering Tech
University of Ottawa 2000 — 2003
St Paul's Catholic High School 1994 — 2000
Aerotek April 2011 - January 2014
Softchoice October 2010 - April 2011
Hudson's Bay Company March 2010 - October 2010
Swiss Re October 2009 - March 2010
Ferrero May 2009 - October 2009
Dell Canada April 2007 - April 2009
Skills
Accounting, Financial Reporting, Financial Analysis, PeopleSoft, Finance, Accounts Receivable, Management, Account Reconciliation, Payroll, Microsoft Office, Accounts Payable, Auditing, Internal Controls, Variance Analysis, Internal Audit, General Ledger..., Process Engineering, Business Analysis, Financial Accounting, GAAP, Sarbanes-Oxley Act, Wealth Management..., Life Insurance, Mutual Funds, Risk Management, Risk Assessment, Investment Advisory, Personal Tax Planning
Education
Florida Agricultural and Mechanical University
Accounting and Finance
Quadbridge Inc. September 2015 - Present
Insight January 2015 - June 2015
Tech Data October 2014 - January 2015
Dell Canada September 2013 - September 2014
Dell Canada July 2010 - August 2013
Dell Canada December 2008 - June 2010
Ricoh Canada Inc. May 2007 - December 2008
Dell Canada 2000 - April 2007
Future Shop 1993 - 2000
Skills
Salesforce.com, Solution Selling, SMB, Direct Sales, Channel Partners, Business Alliances, Cloud Computing, Storage, Pre-sales, Resellers, Product Marketing, Complex Sales, Sales, Enterprise Software, Managed Services, Disaster Recovery, Partner Management, SaaS, Storage Solutions, Software Industry, Sales Enablement, Demand Generation, Sales Process, Go-to-market Strategy, Storage Virtualization, Training, Coaching and..., Sales and Business..., Sales Performance..., Customer-Driven..., Competitive Market..., Entrepreneurial..., Team Building, Sales Operation, Marketing, Tenacity & Positivity -..., Drive Strategy, Innovate, Inclusive, Simplify, Personal Effectiveness, Leadership, Program Management, Sales Operations, Enterprise Storage, Storage Area Networks, Channel Sales, Cross-functional Team..., SAN, Team Leadership, Sales Management
Education
Ecole Nationale d`Administration Publique 2003 — 2006
Master's degree, Public Administration
Condordia University, Montreal 1990 — 1993
Bachelor of Commerce (BCom), Human Resources Management/Personnel Administration, General
Condordia University, Montreal
Condordia University, Montreal
Long View Systems April 2011 - Present
Long View Systems February 2008 - March 2011
Dell Canada January 2005 - February 2008
BCOM Computers 2003 - 2005
Skills
Active Directory, Microsoft Exchange, Blackberry Enterprise..., ITIL, IT Management, Windows Server, Software Installation, Windows XP, Networking, SCCM, Servers, ITIL Certified, Call Center, SharePoint, XP, Service Desk, Troubleshooting, Blackberry OS, System Administration, Operating Systems, HDI Support Center..., McAfee, Technical Support, DPM 2010, Antivirus, Software Documentation, Microsoft Technologies, Visio, Information Technology, BMC Remedy, Hardware, Blackberry, Infrastructure, Windows 7, Backup Exec, Help Desk Support, Computer Hardware, Server Administration, Dell Computers, Lync Server 2010, Printers, Remote Desktop, ITIL v3 Foundations..., IIS
Education
CDI College 2001 — 2002
Networking and Internet Support, Networking and Internet Support
WiseTech Global October 2014 - Present
InFlight Corporation November 2010 - September 2014
The Business & Technology Resource Group (BTRG) November 2010 - March 2013
N-able Technologies January 2010 - October 2010
Millennium CreditRisk Management Ltd February 2009 - December 2009
Dell Canada 2006 - 2008
Dundee Wealth 2005 - 2006
Investors Group 2003 - 2004
Skills
Integration, Logistics Execution, International Logistics, Enterprise Software, Solution Selling, Salesforce.com, SharePoint, SaaS, PeopleSoft, Business Analysis, Management, ERP, Strategy, Business Process..., Professional Services, Leadership, Data Conversion, Business Intelligence, Business Process, IT Strategy, Business Development, Software Industry, Customs Brokerage, Financials, Logistics, Freight Forwarding, Cloud Computing, Resource Management, Requirements Analysis, Management Consulting, Vendor Management, Software Implementation, Program Management, Pre-sales, PMO, Sales Process, Business Process Design, Process Improvement, SDLC, Enterprise Architecture, CRM, PMP, Requirements Gathering, Consulting, Team Leadership, Oracle Applications, Software Project..., Business Alliances, Data Warehousing, Crystal Reports
Education
University of Ottawa / Université d'Ottawa
Business
University of Moncton
Finance
Ciena March 2010 - Present
Health Canada December 2008 - September 2009
Dell Canada May 2007 - June 2008
SITEL Corporation August 2006 - October 2006
SITEL Corporation July 2004 - August 2006
Reliable Services September 2001 - March 2002
Skills
Technical Support, Hardware, VPN, Lotus Notes, Microsoft Certified..., Network Administration, Operating Systems, Blackberry Enterprise..., Active Directory, Help Desk Support, BMC Remedy, Servers, DHCP
Education
Algonquin College of Applied Arts and Technology 1998 — 2001
Computer Technology-Computing Science, Computer Technology-Computing Science
Loyalist Certification Service 2013 — 2013
ITIL Foundation Certificate
Microsoft Certified System Engineering 2005 — 2005
Certificate, Microsoft Server 2003
ADP July 2015 - Present
ADP August 2008 - Present
Dell Canada 2006 - 2008
Dell Canada 2005 - 2008
Nortel Networks 2000 - 2002
Skills
Business Analysis, Vendor Management, Team Leadership, Process Improvement, Program Management, Change Management, Cross-functional Team..., Requirements Analysis, Leadership, Project Planning, Procurement, Contingent Workforce, Business Process..., Training, Project Management, Management, Data Analysis, Staff Augmentation, Troubleshooting, Contingent Workforce..., VMS, Compliance, Services Procurement, SDLC, Outsourcing, Testing, SaaS, Pre-sales, Software Project..., OFAC, KYC, AML, Credentialing, Operational Risk..., SaaS System..., Process Integration, CRM Integration, Collaborative Problem..., Strategic Planning, Integration, Business Intelligence, Risk Management, PMO, Visio, Requirements Gathering, Consulting, Analytics
Education
Algonquin College of Applied Arts and Technology 1999 — 2002
Diploma, Computer Programming
Symbiosis institute of Management Studies 1997 — 1999
Master in Business Administration, International Business
Dell Canada May 2012 - Present
MAKE Technologies Inc. November 2010 - May 2012
411 Seniors Centre Society July 2010 - November 2010
Vancouver Community Network July 2010 - November 2010
Unisys February 2005 - March 2010
Unisys May 1993 - January 2005
Unisys January 1991 - April 1993
Skills
Integration, Software Development, ITIL, PMP, Software Project..., Project Management, Requirements Analysis, Management, SQL, UML
Education
British Columbia Institute of Technology 2010 — 2010
IT Project Management
UPE - University of Pernambuco 2008 — 2009
Post graduate in Environmental Management, Environmental Management
UFPE - Federal University of Pernambuco 1985 — 1990
Bachelor in Electrical Engineering, Engineering
Universidade Católica de Pernambuco 1985 — 1988
UNICAP - Catholic University of Pernambuco, Computer, Information System
Nordia Inc. December 2013 - Present
CDI Computer Dealers Inc. April 2012 - November 2013
ODU Magazine February 2012 - April 2012
Advanced Recruitment Consultants Inc. August 2010 - February 2012
CWP Solutions September 2009 - July 2010
Neopost May 2009 - August 2009
Samsung Electronics Canada Inc. July 2007 - January 2009
Dell Canada October 2005 - July 2007
CWP Solutions January 2000 - September 2005
Skills
Solution Selling, Account Management, Selling, Sales, Management, Leadership, Direct Sales, Sales Process, New Business Development, Cold Calling, Team Building, Customer Service, Consultative Salesperson, Account Executive, Mentoring, Advertising, Servers, Solution Centric, Customer Satisfaction, Negotiation, Strategy, Customer Retention, Data Center, Business Development, Lead Generation, Strategic Partnerships, Professional Services, CRM, Sales Management, Teamwork, Time Management, Contract Negotiation
Education
Durham College
Unionville High School
OSSD
The Ottawa Hospital January 2014 - May 2014
Level Platforms November 2011 - July 2013
Canada Revenue Agency April 2011 - July 2011
Volt Workforce Solutions September 2010 - April 2011
Canada Revenue Agency February 2010 - July 2010
Best Buy November 2009 - January 2010
Canada Revenue Agency April 2009 - August 2009
Dell Canada June 2006 - June 2008
PC Cyber August 2004 - May 2006
Keller Williams Ottawa Realty February 2004 - August 2004
Skills
Troubleshooting, Hardware, Problem Solving, Computer Hardware, Windows 7, XP, Operating Systems, Active Directory, Windows, Windows Server, Laptops, Servers, DNS, Technical Support, Software Installation, Help Desk Support, Customer Service, Computer Repair, Call Center, Computer Maintenance, Service Desk, VPN, Call Centers, Windows XP, System Administration, Networking
Education
Algonquin College of Applied Arts and Technology 2000 — 2003
N/A, Enterprise Network Specialist
A.Y. Jackson Secondary School 1995 — 2000
MaRS Discovery District September 2015 - Present
MasterCard March 2013 - September 2015
Yellow Pages Group / Groupe Pages Jaunes – Canada January 2012 - March 2013
Dell Canada July 2010 - January 2012
Dell Canada October 2008 - July 2010
Dell Canada April 2007 - October 2008
Wellnx Life Sciences Inc. November 2006 - February 2007
The Brand Factory September 2005 - August 2006
Skills
Digital Marketing, Affiliate Marketing, Offline Marketing, SEM, Shopping Comparison, Business Development, Analytics, CRM, Strategy, Marketing Strategy, Marketing Communications, Advertising, Marketing, Online Advertising
Education
Centennial College 2002 — 2005
Diploma, Advertising
Synacor January 2015 - Present
Synacor November 2013 - Present
ROAM Apparel 2012 - Present
Teknision September 2011 - October 2013
Firepoint Marketing May 2004 - October 2012
eBillme (Wu Pay) August 2007 - March 2011
Spotwave Wireless April 2004 - August 2007
Acart 2002 - 2004
Nurun 1999 - 2002
Dell Canada January 1998 - January 1999
Skills
E-commerce, User Experience, Online Advertising, Online Marketing, Product Marketing, Marketing Strategy, Digital Marketing, Marketing Communications, Digital Media, Brand Development, Corporate Branding, Product Management, Customer Experience, Product Development, B2B, Market Research, Mobile Marketing, Strategy, Email Marketing, Social Media Marketing, Account Management, Competitive Analysis, Sales, Leadership, Start-ups, Mobile Applications, Marketing, User Interface Design, Information Architecture, Web Analytics, Mobile Devices, Digital Strategy, Program Management, Creative Direction, Usability, Android Development
Education
Algonquin College of Applied Arts and Technology 1990 — 1992
Human Factors International
Pragmatic Marketing Certification
Purolator Inc. January 2014 - June 2015
Purolator Inc. February 2012 - January 2014
Dell Canada July 2011 - January 2012
Dell Canada February 2011 - July 2011
Dell Canada May 2010 - January 2011
Dell January 2008 - May 2010
Dell Canada June 2005 - December 2007
Dell January 2004 - June 2006
S.A.S. November 1998 - December 2003
Skills
Change Management, Direct Sales, Cross-functional Team..., Product Development, Solution Selling, Salesforce.com, Business Strategy, Strategy, Call Centers, Team Management, Business Analysis, Channel Partners, Sales Operations, Team Leadership, Process Improvement, Vendor Management, Leadership, Lead Generation, Management, CRM, Business Development, Channel Strategy
Education
Georgion College 2015 — 2019
College Diploma, Civil Avaition Management
Georgian College 1995 — 1998
BA, Civil Aviation Management
IBM March 2015 - Present
IBM Canada August 2014 - Present
IBM Canada Ltd. July 2012 - Present
Correctional Service of Canada June 2010 - May 2012
Dell Canada October 2006 - October 2007
Statistics Canada May 2003 - October 2006
S&S Electric August 2000 - August 2002
Nortel Networks June 1997 - September 1997
Skills
Cognos, Java, C++, JavaScript, HTML scripting, Node.js, jQuery, Backbone.js, HTML5, CSS, Cloud Applications, Software Development..., Object Oriented Design, Database Design, Database Administration, XML, XML Schema, Eclipse, Microsoft Visual Studio..., Client/server, TCP/IP, IEEE 802.11, ARP, Windows Server, Security, Incident Management, Active Directory
Education
Carleton University 2008 — 2012
Bachelor's degree Computer Science - High Honors, Computer Systems Networking and Telecommunications, CGPA 9.0
Algonquin College of Applied Arts and Technology 2003 — 2006
Diploma in Photonics Engineering, Physics
Mosaic Sales Solutions June 2011 - Present
IBM Canada February 2009 - January 2011
City of Brampton 2011 - 2011
Dell Canada June 2006 - June 2008
MDG Computers January 2003 - January 2004
Skills
Windows 7, Network Administration, Active Directory, Windows Server, Troubleshooting, Technical Support, Microsoft Exchange, XP, VPN, Operating Systems, Software Documentation, Hardware, Networking, Software Installation, Windows XP, Blackberry Enterprise..., ITIL, Help Desk Support, SharePoint
Education
CDI College 2005 — 2006
College Diploma2004, Network Administration
Laurentian High School 2000 — 2004
high school deploma
Dell Canada April 2015 - Present
Vourloir Service Centre for International Students November 2014 - Present
Carleton University September 2014 - Present
Carleton University September 2013 - Present
Skills
C language, Java, HTML, WordPress, Algorithms, JavaScript, Python, Programming, MongoDB, Node.js
Education
Carleton University 2013 — 2018
Bachelor of Computer Science, Computer Science, 10.9
Apttus July 2015 - Present
Oracle May 2014 - Present
Rogers Communications October 2012 - May 2014
Apple Canada July 2011 - October 2012
Dell Canada August 2006 - July 2011
OnX Enterprise Solutions Inc November 2004 - August 2006
Navantis Inc December 2003 - October 2004
Jonas Software January 2000 - November 2003
SystemGroup Mantra Comco April 1997 - December 1999
Skills
VMware, Solution Selling, Sales Management, Account Management, Customer Relations, Enterprise Software, SaaS, Professional Services, New Business Development, Cloud Computing, Virtualization, RFP, Consultative Selling, Problem Solving, Direct Sales, Business Analysis, Negotiation, Team Leadership, Mentoring, Team Building, Forecasting, Key Account Management, Microsoft Office, Business Management, Management, Selling, Data Center, Pre-sales, Strategy, Sales Operations, Channel Partners, Partner Management, CRM, Storage, Sales, Sales Process, Managed Services, Business Intelligence, Mobile Devices, E-commerce, Team Management, Salesforce.com, Consulting, Strategic Partnerships, Go-to-market Strategy, Customer Retention, Business Alliances, Marketing, Outsourcing, Business Development
Education
Concordia University 1994 — 1998
Bachelor of Arts, English
Concordia University 1994 — 1998
Bachelor's degree, English Language and Literature/Letters
Centennial College January 2014 - Present
Elite Restorations July 2013 - September 2013
AM Fredricks Underwriting Management August 2012 - February 2013
BST Insurance Brokers June 2010 - May 2012
Marks Work Warehouse November 2009 - December 2011
Originhr November 2008 - February 2009
Dell Canada April 2008 - November 2008
Mercer Human Resources Consulting 2005 - 2007
Mercer Human Resource Consulting 1998 - 2005
Mercer Human Resource Consulting May 1989 - 1998
Skills
Medical Terminology, Medical Records/Filing, Medical Transcription, Electron Health Records..., Medical Documentation, Novice Medical Billing, Excellent calendar..., Time Management, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, High Level Of..., Diplomacy, Customer Relations, Multi Tasking, Team Leadership, Excellent interpersonal..., Sales, Documentation, Coordination, Problem Solving, Meeting Planning, Outstanding time..., Works well as part of a..., Works well..., professional public..., Communication, Customer Service, Leadership, Event Planning
Education
Centennial College 2014 — 2015
Medical Office Administration Diploma, Medical/Clinical Assistant
Centennial College 1996 — 2009
Diploma, Business Admin, Procurement, Project Management, Human Resources
East York Collegiate Institute 1983 — 1985
OSGD, Business/Commerce, General, 12
N-able Technologies August 2011 - Present
N-able Technologies January 2010 - August 2011
N-able Technologies July 2008 - January 2010
Dell Canada January 2008 - July 2008
Dell Canada January 2006 - July 2008
Skills
Troubleshooting, Managed Services, Cloud Computing, Disaster Recovery, VMware, SaaS, Windows Server, Call Centers, IT Service Management, Microsoft SQL Server, Servers, Management, Linux, Hyper-V, Professional Services, Customer Support, Quality Assurance, SQL, Linux System..., PostgreSQL, ETL, IT Management, Case Managment, Escalations Management, High Availability, Project Management, Problem Management
Education
University of Ottawa / Université d'Ottawa 2006 — 2009
Bachelor of Commerce (BCom), Commerce
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Law Clerk/Paralegal
Canadian Food Inspection Agency November 2014 - Present
Canadian Food Inspection Agency April 2011 - Present
Canadian Food Inspection Agency January 2010 - April 2011
Canadian Food Inspection Agency December 2006 - January 2010
Dell Canada July 2006 - December 2006
Dell 2006 - 2006
Jacob June 2003 - June 2004
Skills
Oral & Written..., Organizational..., Business Planning, Project Planning, Project Management, Asset Planning, Policy Analysis, Policy Writing, Team Building, Team Leadership, Teamwork, Computer/Technical..., Problem Solving, Policy, Government, Contract Management, Communication, Public Policy
Education
Carleton University 2001 — 2007
B.A., History
Algonquin College of Applied Arts and Technology 2002 — 2003
St. Pius X
Robert Half Technology/CompuCom at Salesforce June 2015 - August 2015
Kelly Services Canada @ I.B.M. Canada May 2013 - May 2015
Chazzberry GraFX August 2012 - May 2013
Midtown Digital May 2010 - February 2012
George Brown College December 2009 - April 2010
Apple Canada September 2008 - February 2009
Dell Canada August 2006 - May 2008
United Synagogue Day School USDS 1997 - 2004
ICE (Integrated Communications and Entertainment) Inc 1995 - 1997
macƒorum 1993 - 1995
Skills
Customer Service Focus, Troubleshooting, Computer Hardware, Sales Support, Operating Systems, Deskside Coaching, Remote Support, Presentation/Demonstrati..., Creative problem-solver, Superior Interpersonal..., Apple Mac OS X Support, Training/Teaching, Strategizing/Planning, Deskside, Customer Service, Mac OS X, Drawing, OS X, Illustration, Creative Solutions, Technical Support, Remote Desktop, Sales Operations, System Administration, Sales, Mac, Windows, XP, Call Centers, Project Management, Mac OS, iWork, Windows Vista, Photography, Databases, Entrepreneurship, Time Management, Training, Hardware, Advertising, CRM, Project Planning, User Experience, System Deployment, Graphics, Windows 7, Windows XP, iPhone, Retail, Management
Education
CompTIA A+ Certification 2006 — 2007
A+ Essentials & Remote Support Technician, Technical Support, Remote Support
George Brown College 1980 — 1982
Graphic Design - Part-time
Centennial College
DELL CANADA INC. January 2010 - February 2014
Dell Canada January 2007 - January 2010
Dell February 2005 - January 2007
Silicon Graphics January 2000 - February 2005
SGI (Silicon Graphics) January 1992 - January 2000
Mips January 1988 - January 1992
Skills
Storage, Storage Area Networks, Solaris, Cloud Computing, Hardware, Enterprise Software, Linux, Storage Solutions, Technical Support, Unix, Professional Services, Red Hat Linux, System Administration, Data Center, SaaS, ITIL, Virtualization, VMware vSphere 5,..., •Compellent Certified..., •Miller Heiman sales..., •APC and Powerware..., •Legato tape backup..., •Dell Servers,..., •Direct attach..., •Storage area networks..., •Applications Legato,..., SAN
Education
Algonquin College of Applied Arts and Technology 1972 — 1975
Digital Electronics Technology
PROFESSIONAL DEVELOPMENT
Computer Technology
Workopolis March 2013 - Present
MTS Allstream June 2011 - February 2013
UPS April 2010 - July 2011
Bank of Montreal (BMO) January 2008 - April 2010
American Express May 2005 - January 2008
Dominion Consulting February 2004 - April 2005
Dell Canada October 2003 - January 2004
Smarttrack Group February 2003 - September 2003
Skills
New Business Development, Sales Process, Selling, Business Development, CRM, Cold Calling, Management
Education
Fanshawe College
Music Industry Arts
Markville Secondary School
Fanshawe College
Dell Canada May 2013 - Present
Dell Canada April 2013 - June 2013
Elavon, Inc. February 2013 - April 2013
Collective Point of Sale Solutions May 2011 - April 2013
Experience Communications Inc. Rogers Authorized Dealer January 2011 - May 2011
Experience Communications Inc, Rogers Authorized Dealer December 2008 - May 2011
Canoe September 2008 - December 2008
Future Shop October 2005 - September 2008
Skills
Photography, Editing, Production, Broadcast, Social Media, B2B, Retail, Customer Service, Public Speaking, Entrepreneur, Business Analysis, Sales, Account Executives, Entrepreneurship, Leadership, Direct Sales, Salesforce.com, Microsoft Office, Business Development, Team Building, Sales Process, New Business Development, Management, Selling, Cold Calling
Education
Centennial College 2005 — 2008
Advance Diploma, Broadcasting and Film
Centennial College 2004 — 2005
Certificate, New Media Design
CISNET 2011 — 2011
CCNA, Network Administration
Christ Embassy Business Empowerment 2011 — 2011
Business Analysis
Lundin Mining Corporation March 2010 - Present
Britec Computer Systems Ltd. December 2009 - February 2010
Shoppers Drug Mart August 2008 - October 2009
Dell Canada December 2007 - June 2008
Dell Canada Inc. June 2006 - December 2007
GE Capital Internatinal Services March 2003 - December 2004
Skills
Business Analysis, Visio, Team Leadership, Active Directory, Vendor Management, Servers, Project Management, SQL, Process Improvement, Windows, Access, Analysis, Data Warehousing, XP, Risk Management, Troubleshooting, Business Process..., Operating Systems, Software Documentation, IT Service Management, ITIL, SharePoint, Change Management, Databases, IT Management, Hardware, Microsoft Exchange, TCP/IP, Technical Support, Quality Assurance
Education
Humber College 2005 — 2006
Post Grad, Computer Science
Georgian College 2005 — 2005
Post Graduate, Networking & Routing
Wallenco Laptop worldwide February 2010 - Present
Bell Technical Solutions September 2014 - 2015
Dell Canada January 2006 - December 2007
Passport Canada March 2003 - September 2006
Passport Canada January 2003 - May 2006
Education
Algonquin College of Applied Arts and Technology 2005 — 2007
Diploma, System Support Specialist
Dell Canada November 2014 - Present
Stag King Entertainment Inc January 2006 - Present
Freelance Graphic Designer and Marketing Consultant June 2001 - Present
CardioComm Solutions, Inc. October 2007 - March 2013
WSI Internet Consulting October 2004 - October 2006
Skills
Sales, Graphic Design, Art Direction, Marketing, Social Media Marketing, Entrepreneurship, Management, Logo Design, Microsoft Office, Video Editing
Education
George Brown College 1999 — 2002
GRAPHIC DESIGN / MARKETING & ADVERTISING
earl haig
SAP June 2015 - Present
Hewlett-Packard September 2013 - May 2015
Hewlett-Packard November 2010 - September 2013
Hewlett Packard March 2008 - November 2010
Dell Canada July 2005 - April 2008
Dell Professional Services October 2000 - June 2005
NCR/AT&T June 1994 - October 2000
NCR Corp 1992 - 2000
AT&T 1992 - 1994
The American University July 1989 - May 1992
Skills
Leadership, Professional Services, Business Process..., Consulting, Service Delivery, Management, Process Improvement, Strategy, Team Leadership, Sales, Pre-sales, PMO, Strategic Partnerships, Business Analysis, Change Management, Channel Partners, Business Strategy, Operations Management, Disaster Recovery, Operational Excellence
Education
American University - Kogod School of Business 1989 — 1992
MBA
Cornell University 1985 — 1989
BA
Elizabethtown Area High School 1981 — 1985
High School Diploma
eHealth Ontario March 2014 - Present
D+H (Davis + Henderson) November 2011 - March 2014
Dell Canada December 2006 - November 2011
Meredian January 2002 - December 2006
Dylex January 2000 - December 2001
Venator Group January 1999 - January 2000
JBA Software January 1996 - January 1999
Skills
SharePoint, Business Process..., Agile Methodologies, Business Analysis, Oracle, MS Project, Quality Center, Salesforce.com, Microsoft SQL Server, Requirements Gathering, SDLC, UML, Visio, Requirements Analysis, Business Requirements, Analysis, Management, Integration, Business Process, Cross-functional Team..., Change Management, User Acceptance Testing, Program Management, Business Intelligence, Disaster Recovery, Testing, SQL, Vendor Management, Resource Management, Databases, Software Documentation, Troubleshooting, ERP, PMP, Business Process..., ITIL, Quality Assurance, CRM, Software Development, Unix, Access, PL/SQL, Project Planning, Visual Basic, Test Planning, Systems Analysis
Education
McMaster University 2014 — 2014
Associate's Degree, Business Analysis, Busines Analyst Certification
Moscow Institute of Management 1986 — 1991
Computer Science, Business Administration
Dell September 2008 - Present
Dell Canada May 2006 - September 2008
HP Canada February 1996 - February 2006
BASF 1983 - 1996
Skills
Supply Chain, Leadership, Sales Operations, Business Strategy, Business Analysis, Business Planning, Business Process..., Salesforce.com, Financial Analysis, Operations Management, Operational Excellence, Cross-functional Team..., Program Management, Change Management, Project Management
Education
Concordia University 1980 — 1983
Marymount Highschool 1973 — 1977
Tri-Starr Personnel LLC April 2015 - Present
CIP Business Consultants September 2010 - Present
JPMorgan Chase March 2013 - March 2015
JPMorgan Chase February 2012 - March 2013
JPMorgan Chase July 2011 - April 2012
Kinetic Concepts March 2009 - September 2010
Dell Canada September 2005 - March 2008
Dell 2001 - 2008
Kozmo.com November 1999 - June 2001
FedEx 1988 - 1999
Skills
Call Centers, Leadership, Training, Loans, Inventory Control, Management, Process Improvement, Six Sigma, Project Management, Outsourcing, Sales, Sales Operations, Business Process..., Credit, Call Center, Team Leadership, Cross-functional Team..., Negotiation, Operations Management, Business Transformation, CRM, Talent Management, Business Analysis, Vendor Management, Team Building, Retail, Salesforce.com, Change Management, Account Management, Mergers & Acquisitions, Strategic Planning, Banking, Financial Analysis, Forecasting, Coaching, Executive Management, Program Management, Operational Excellence, New Business Development, Product Management, Performance Management, Contract Negotiation, Relationship Management, Customer Service, Business Process, Leadership Development, Budgets, Sales Management, Workforce Management, Business Development
Education
Colorado State University 2006 — 2008
Organizational Leadership
University of Phoenix 1997 — 2002
Bachelors, Business
Roger Bacon
University of Cincinnati
Dell Canada Security ManagerDell2006 - Present
Education
Algonquin College of Applied Arts and Technology 1990 — 1992
Dell August 2010 - Present
Private Company April 2010 - November 2010
Private Company January 2010 - May 2010
Dell Canada November 2005 - June 2008
Dell Canada November 2005 - June 2008
Dell Canada 2005 - June 2008
Entrust Inc 2000 - 2005
Entrust Inc 2000 - 2003
Dipix Technologies 1980 - 2000
Skills
Business Process..., Cloud Computing, PMP, ITIL, CRM, Project Management, Change Management, Software Documentation, Business Development, Call Centers, Management, SaaS, Six Sigma, Databases, Salesforce.com
Education
Algonquin College of Applied Arts and Technology 1978 — 1980
Electronics, Electronics Engineering
Dell Canada Inc. November 2010 - Present
Dell Canada January 2009 - November 2010
Skills
Web Analytics, Product Marketing, Demand Generation, Analytics, CRM, E-commerce, Competitive Analysis, Salesforce.com, Online Marketing, Product Management, Solution Selling, Sales Process, Strategy, Account Management, Direct Sales, Cross-functional Team..., Management, Project Management, Sales Operations, Leadership
Education
DeVry University 1999 — 2002
Bachelor of Science (B.Sc.), Computer Science
Dell Services SalesDell - MessageOne2005 - Present
Dell 2005 - Present
Dell 2005 - Present
Dell Canada 2005 - Present
Digital Equipment 1978 - 1998
Skills
Sales, Cloud Computing, Storage, Channel Partners, Solution Selling, Salesforce.com, SaaS, Virtualization, Direct Sales, VMware, Professional Services, Managed Services, Software Industry, Sales Process, Enterprise Software
Education
Conestoga College 1975 — 1985
Dell Canada Business AnalystDell2005 - Present
Education
Durham College 1999 — 2001
Verizon Enterprise Solutions Group May 2010 - Present
Dell Canada January 2006 - May 2010
Software Spectrum November 2004 - November 2005
IBM Canada Ltd. September 2002 - September 2004
IBM Canada Ltd. June 2000 - September 2002
IBM Canada Ltd. June 1998 - June 2000
Skills
Solution Selling, Channel, Cloud Computing, Enterprise Software, Software Industry, Telecommunications, Managed Services, Salesforce.com, SaaS, Channel Partners, Sales Process, Professional Services, Direct Sales, Call Center, Sales Operations, Business Development, Selling, Data Center, Strategy, Sales, Account Management, Program Management, Unified Communications, Lead Generation, Cold Calling, Management, CRM, Strategic Partnerships, Business Alliances, Partner Management, Sales Enablement, Go-to-market Strategy, Storage, MPLS, Complex Sales, Demand Generation, VMware, Virtualization, Channel Sales, Sales Presentations, Storage Solutions, VoIP
Education
Ryerson University 2011 — 2014
Enterprise Architecture and Infrastructure Management, 3.33 GPA
Harvard University 2009 — 2009
Cambridge Massachusetts, The Program on Technology Negotiation at Harvard Law School
University of Toronto 2005 — 2007
Strategic E-Business Management, 3.33 GPA
Seneca College of Applied Arts and Technology 1998 — 1998
Introduction to Information Systems, B+
Company Certifications 2002 — 2013
Sales Training 2001 — 2012
Dell Canada March 2006 - January 2008
Drake 2005 - 2005
Education
CDI College 2004 — 2005
Nova Scotia Community College 2001 — 2002
Dell 2005 - 2008
Dell Canada 2005 - 2008
Dell Computer 2005 - 2008
Education
Algonquin College of Applied Arts and Technology
Dell February 2013 - Present
CST Consultants Inc. July 2012 - November 2012
Dell May 2010 - August 2012
Dell Canada March 2007 - June 2010
CIBC 2001 - 2007
Compaq Canada February 1998 - October 2001
Mosaic Direct 1997 - 1998
Skills
Database Marketing, Direct Marketing, Segmentation, Multi-channel Marketing, Customer Acquisition, Cross-functional Team..., CRM, Analytics, Marketing Communications, Marketing, Marketing Strategy, Management, Leadership, B2B Marketing, Customer Retention, Sales, Demand Generation
Education
Carleton University
Colonnade Development July 2008 - Present
Dell Canada October 2006 - April 2008
Convergys July 2004 - July 2006
Corel Corporation December 2000 - October 2003
Skills
XML, Windows 7, Windows, Active Directory, Windows Server, Call Center, Troubleshooting, System Deployment, System Administration, Call Centers, Technical Support, IT Operations, Microsoft Office
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
Computer Science
Arnprior Aerospace Inc. March 2015 - Present
Hydro Ottawa July 2009 - March 2015
General Dynamics Canada (C4 Systems) March 2007 - February 2009
Dell Canada January 2006 - March 2007
Walter Meier (Services) AG February 2005 - January 2006
Ionalytics Corporation January 2004 - January 2005
Filtran Microcircuits November 2002 - February 2003
Pika Technologies November 2001 - February 2003
Aimtronics Corp January 2000 - July 2001
Newbridge Networks August 1998 - December 1999
Skills
ERP, Six Sigma, Process Improvement, Business Process..., Lean Manufacturing, Materials Management, Procurement, Manufacturing, Business Analysis, Value Stream Mapping, JD Edwards, Warehousing, Business Process, Change Management, Software Documentation, Continuous Improvement, MS Project, Process Engineering, Management, Supply Chain Management, Project Planning, Program Management, Analysis, Team Leadership, Operations Management, Vendor Management, Requirements Analysis, SAP, Integration, Business Intelligence, Project Management, Testing, Access, Visio, Team Building, Microsoft Project
Education
Algonquin College of Applied Arts and Technology 2004 — 2016
e-SCM
Thomson Learning 2002 — 2004
diploma
Thomson Learning 2000 — 2001
Diploma
APICS, The Association for Operations Management 1992 — 1992
CPIM
Ottawa Catholic School Board November 2008 - Present
Dell Canada 2007 - 2008
Skills
Troubleshooting, Six Sigma, Process Improvement, Windows, Call Centers, Testing, OS X, Process Engineering, Project Management, Visio, Team Leadership
Education
Algonquin College of Applied Arts and Technology 1980 — 1983
Q9 Networks January 2012 - Present
Dell Canada March 2008 - January 2012
TechData Canada 2003 - 2008
InfoBahn Limited October 1996 - February 2003
Skills
Salesforce.com, Solution Selling, Channel, Cloud Computing, Direct Sales, Datacentres, Cloud Computing IaaS, PaaS, Oracle Solutions, Information Security..., Enterprise Software, Storage Solutions, Sales Management
Education
Goa University 1991 — 1996
Loyola High School
Loblaw Companies Limited June 2010 - Present
Dell Canada 2007 - 2008
Ontario Ministry of Finance 2000 - 2002
Education
Centennial College 1998 — 2001
Diploma, Computer Programmer/Analyst
Dell Canada August 2013 - Present
Dell canada August 2009 - Present
Dell Canada July 2008 - April 2009
Dell Financial Services July 2005 - 2008
Bell Canada 1999 - 2005
Skills
Solution Selling
Education
HEC Montréal
Marketing
Materdeis January 2010 - Present
Dell Canada August 2008 - Present
WNS Global Services September 2006 - July 2008
Aon Hewitt 2004 - 2006
Skills
CRM, Vendor Management, Analytics, Project Management, Pre-sales, Resource Management, Campaign Management, Account Management, Oracle, Business Analysis, Team Management, SQL, Business Development, Operations Management, Team Leadership, IT Service Management, IT Strategy, Integration, Process Improvement, Microsoft SQL Server
Education
Project Management 2013 — 2014
Project Management, PMP
Bharathiar University 2000 — 2003
BCA, Computer Application
IBM Canada September 2014 - Present
Rogers September 2009 - September 2014
Dell Canada May 2006 - September 2009
dell 2006 - 2009
Skills
Solution Selling, Direct Sales, Account Management, Channel, Channel Partners, Cloud Computing, Sales Process, Sales Management, New Business Development, Enterprise Software, Business Development, Strategy, Strategic Partnerships, Managed Services, Go-to-market Strategy, Telecommunications, Professional Services, Sales, Mobile Devices, Product Management, SaaS, Product Marketing
Education
University of Ottawa / Université d'Ottawa 2008 — 2010
EMBA, Global Business
Western University 1990 — 1993
B.Eng., Civil
American University of Beirut 1987 — 1990
Engineering, Civil
Dell Canada October 2013 - Present
Dell Computers January 2009 - October 2012
Dell Computers February 2006 - January 2009
Dell Computers January 2005 - January 2006
Nextel Communications- Consultant July 2004 - October 2004
Universal Online Promotions August 2003 - June 2004
ISA January 1999 - January 2003
Albright College 1999 - 2003
P.A.L August 2001 - December 2001
Skills
Project Management, Program Management, Leadership, Management, Team Management, Budgets, Market Research, Customer Satisfaction, Data Analysis, Sales, Vendor Management, Cross-functional Team...
Education
Institute of Commercial Management 2006 — 2007
Degree: Graduate Diploma, Management Studies
Albright College 1999 — 2003
Bachelors degree, Managment and Marketing
Lycee Lyautey 1992 — 1999
French Baccalaureate; Sciences
National Judicial Institute April 2006 - Present
Dell Canada 2004 - 2005
Office of the Commissioner for Federal Judicial Affairs November 2001 - April 2004
Andersen Consulting/Accenture November 1997 - October 2001
Skills
Training, Program Management, SharePoint, Project Management, Project Planning, E-Learning, Coaching, Technical Writing, Team Building, Training Delivery, Change Management, Leadership, Performance Management, Captivate, Management, Group Presentations
Education
SHL System House 1997 — 1997
MCSE
Durham College 1994 — 1996
Sports Administration, Marketing, Media Relations
Oracle September 2013 - Present
DELL Canada July 2007 - September 2013
Dell January 2011 - December 2011
HP 2000 - 2005
Digital Equipment Corporation 1989 - 2005
Skills
Channel, Solution Selling, Channel Partners, Storage Solutions, Enterprise Software, Cloud Computing
Education
Carleton University 1981 — 1985
BA, Economics
Dell Canada October 2014 - Present
Dell Canada May 2013 - Present
Dell Canada November 2010 - May 2013
Adrenaline Gymnastics & Training Centre June 2010 - July 2011
Stealth.com Inc April 2008 - November 2010
Canadian Cystic Fibrosis Foundation February 2008 - January 2010
Dell Canada April 2007 - April 2008
Skills
CRM, New Business Development, Sales Process, Sales, Marketing, Leadership, Sales Operations, Enterprise Software, Telecommunications, Account Management, Salesforce.com, Direct Sales, Customer Service, Cloud Computing, Project Management, Virtualization, Storage Virtualization, Network Architecture, Wireless Networking, Storage Area Networks, Storage Architecture, VDI, IaaS, SaaS, PaaS, Channel Partners, iSCSI, Fiber Optic Networks, Visio, Disaster Recovery, Backup Solutions, Solution Selling, Networking, Data Center, Management, SDLC, Storage, Network Design, Professional Services
Education
DeVry Institute of Technology 2006 — 2009
BS CIS, Computer Information Systems, minor in Business
University of Toronto 2006 — 2006
Biology
George Brown College 2004 — 2005
Diploma, General Arts and Science
Seneca College of Applied Arts and Technology 2001 — 2003
Diploma, Recreation and Facility Management
Alcatel-Lucent January 2013 - 2013
DELL Canada January 2006 - May 2009
Skills
Software Development, Web Development, Database Design, Database Administration, UML, CMS, WordPress, Joomla, Drupal, PHP, IDE, Java, jQuery, Visual Studio, Oracle Applications, MySQL, Microsoft SQL Server, Microsoft Technologies, Unix, Linux, Solaris 8/9/10, Fedora, RedHat, Node B, Node.js, VPN, Cisco Technologies, Cisco Routers, CSS, HTML 5, CGI/Perl, Ruby on Rails, Mortgage Servicing, Mortgage Banking, Residential Mortgages, C#, XML, VMware, Solaris, Red Hat Linux
Education
Algonquin College of Applied Arts and Technology 2009 — 2013
COMPUTER PROGRAMMER, Information Technology, COLLEGE DEGREE
Seneca College of Applied Arts and Technology 2010 — 2011
ONTARIO MORTGAGE AGENT CERTIFICATION, Finance, General, CERTIFICATION
University of Windsor 2000 — 2002
Bachelor, Computer Science
BAF Shaheen College 1996 — 1998
College Certificate, General Science
NYC Health and Hospitals Corporation August 2014 - August 2014
NYC Health and Hospitals Corporation July 2014 - August 2014
NYC Health and Hospitals Corporation January 2014 - August 2014
Laguardia Community College March 2014 - June 2014
ICL January 2014 - February 2014
Dell Canada August 2008 - June 2009
Skills
Registered Nurses, Patient Safety, Patient Advocacy, Patient Education, Medication..., Caretaking, Quality Patient Care, Wound Care, Trach Care, Phlebotomy, Injections, Drawing Blood, Blood Glucose, IV medication, Computer Hardware, Dell Computers, Technical Support, Java, Laptops, Critical Care, Skin Care
Education
City University of New York-Hunter College 2014 — 2015
BSN program, Nursing Science
LaGuardia Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse, A
Online Tibetan Education 2011 — 2014
The Spiritual Practice
Karnatak University 1998 — 2001
B.Sc, Forensic, Zoology, Anthropology
American Heart Association
BLS for Healthcare providers (CPR and AED) Program, Nursing Practice
Dell Canada June 2013 - Present
Dell Canada November 2010 - June 2013
Brother International December 2007 - August 2010
Skills
Solution Selling, Account Management, Enterprise Software, Management, Cloud Computing, Consumer Electronics, Sales, Business Development, Sales Operations, Sales Process, VMware Certified..., Microsoft SQL Server, Unified Communications, Software Defined..., VDI Solutions Design /..., Big Data, ICT, Network Security, Virtualization, Cloud Security, SAN, Servers, VoIP, Dell OpenManage, Dell Switches, Dell PowerEdge Servers, Go-to-market Strategy, Partner Management, Disaster Recovery, Professional Services, Data Center, Storage, Networking, SaaS, Direct Sales, Salesforce.com, Channel Partners, Managed Services, CRM, Consultative Selling, New Business Development
Education
Concordia University 2000 — 2004
Bachelor of Engineering (BEng), Computer Engineering
Concordia University 2000 — 2004
Bachelor of Engineering (B.Eng.), Computer Engineering
Concordia University 1999 — 2001
minor in Biochemisrty, Biochemistry, Minor
Novartis July 2012 - Present
Blake, Cassels & Graydon LLP August 2011 - November 2011
TD Bank Group May 2009 - December 2009
Dell Canada August 2007 - January 2008
Skills
Customer Service, Outlook, Teamwork, Microsoft Office, Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Human Resources, Access
Education
Concordia University 2008 — 2011
B.Comm, Human Resources Management
Vanier College
Diploma of College Studies, Health Science
Shared Services Canada June 2015 - Present
Shared Services Canada January 2015 - April 2015
Shared Services Canada June 2014 - January 2015
Shared Service Canada September 2012 - August 2014
Canada Revenue Agency December 2007 - September 2012
Dell Canada January 2006 - July 2007
Arvato Bertelsman Inc. August 2005 - January 2006
Zarlink Semiconductor June 2004 - August 2005
Future Shop November 2003 - February 2004
Zarlink Semiconductor June 2002 - August 2002
Skills
Java, Active Directory, ITIL, BMC Remedy, Windows Server, Microsoft Office Suite, windows(2000, XP,..., upgrading, repairing,..., Adobe Suite
Education
Algonquin College of Applied Arts and Technology 2002 — 2005
Computer Systems Technician, Information Technology
Nava Cabinetry Solutions December 2014 - Present
Kitchen Craft June 2013 - December 2014
Kitchen Craft September 2010 - June 2013
Shaw Communications April 2008 - February 2010
Dell Canada March 2005 - March 2008
Skills
Telecommunications, Wireless, Hardware Diagnostics, Team Leadership, Logistics Management, Root Cause Problem..., Software Deployment, Customer Service, Technical Training, Kitchen Cabinets, Computer Hardware..., Software Installation, Project Management, Operations Management, IT Operations
Education
champlain regional College 2000 — 2002
DEC, Computer Science
Dawson College 1998 — 2000
DEC, Accounting and Business/Management (Commerce)
Library and Archives Canada November 2014 - Present
HP Canada / PWGSC September 2013 - November 2014
Health Canada January 2013 - September 2013
Telus Health and Financial Systems January 2012 - January 2013
Correctional Service of Canada October 2011 - January 2012
Royal Canadian Mounted Police January 2009 - June 2010
Dell Canada 2006 - 2008
Skills
Java, Linux, Java Enterprise Edition, Eclipse, Software Development, XML, Tomcat, SOA, UML, Requirements Analysis, Testing, Apache, Web Applications, Oracle, Agile Methodologies, People Skills, Success Driven, Adaptation, Intelligence, Collaborative Problem..., Databases, Web Services
Education
University of Ottawa / Université d'Ottawa 2010 — 2011
Master of Engineering (MEng), Mechanical Engineering
Nirma University Of Science And Technology 1995 — 1999
Bachelor of Engineering (B.E.), Mechanical Engineering
RBC January 2014 - Present
Dell Canada October 2013 - December 2013
Department of Statistics and Actuarial Sciences, Western University September 2011 - April 2013
CITIC Securities October 2010 - December 2010
MassMutual Financial Group July 2010 - September 2010
Skills
Financial Modeling, Data Analysis, Risk Management, C++, VBA, SQL, Java, R, Microsoft Excel, SAS, Matlab, Mathematics, LaTeX, Economics
Education
The University of Western Ontario 2011 — 2013
Master of Science (M.Sc.), Financial Modeling
Tsinghua University 2008 — 2011
Master of Engineering (M.Eng.), Electronic Engineering
Hefei University of Technology 2004 — 2008
Bachelor of Engineering (B.Eng.), Electronics Engineering
ELT
Self Employed 2011 - Present
Dell Canada June 2007 - February 2011
Angoss Software 2006 - 2006
Radiant Communications 2004 - 2005
PCM 2003 - 2004
PCM 2003 - 2004
Skills
Cloud Computing, Sales, Direct Sales, Solution Selling, Sales Process, Salesforce.com, CRM, Professional Services, Data Center, Enterprise Software
Education
Memorial University of Newfoundland
B Tech, Information Technology
RCC Institute of Technology
Engineering Technolory
Ernst & Young May 2010 - Present
Bennett Jones LLP June 2008 - January 2010
Dell Canada October 2006 - January 2008
Skills
Desktop Computers
Education
CDI College 2002 — 2003
Network and System Administration/Administrator
Entrust December 2013 - Present
Obsidian Technologies August 2003 - Present
Desjardins Healthcare Group July 2013 - December 2013
PWGSC May 2013 - July 2013
Plasco Energy Group November 2010 - May 2013
Canadian Blood Services September 2008 - October 2010
Dell Canada January 2008 - April 2008
Ministry of Government Services May 2007 - July 2007
Ministry of Government Services May 2005 - July 2007
Skills
Troubleshooting, VMware, Microsoft Exchange, Windows Server, Storage Area Networks, Storage Architecture, HP Server, HP Storage, Dell PowerEdge Servers, Dell EqualLogic Storage, Active Directory, Laptops, Workstations, System Deployment, Microsoft Office, Adobe Acrobat, Printers, 3Com Switches, Visio, Software Documentation, Customer Service, Project Management, System Administration, Hardware, Windows 7, Access, Management, Information Technology, Security, Servers, ITIL, Testing, Technical Support, Blackberry Enterprise..., Project Planning, SAN, Telecommunications, Help Desk Support, Windows, SharePoint, Computer Security, Firewalls
Education
Canadore College 2002 — 2003
CSTN, Computers
Dell Canada October 2008 - Present
Skills
Management, Sales, Account Management, Microsoft Office, Cloud Computing, Business Development, Business Analysis, Team Leadership, New Business Development, Strategy
Education
Concordia University 1991 — 1995
Bachelor of Commerce (BCom), Business Administration and Management, General
Dell Canada January 2009 - Present
Dell Canada 2009 - 2011
Dell Canada 2009 - 2011
Dell Canada Inc. August 2006 - January 2009
Dell Canada 2005 - 2008
Skills
Business Analysis, Retail, Account Management, Sales Operations, Sales Process, Vendor Management, Process Improvement
Education
Centennial College 2005 — 2009
Advanced Diploma, Accounting
Dell Canada August 2002 - Present
AT&T Canada February 1999 - August 2002
Skills
Business Analysis, SharePoint, SEO, Project Management, Team Leadership, E-commerce, E-business, Analytics, Customer Experience, SaaS, Web Development, Agile Methodologies
Education
Computer Technology Institute, Brampton 1998 — 1998
Certificate, Programming - C++, Java
Universitatea de Arhitectură și Urbanism „Ion Mincu” din București 1979 — 1986
arhitect
Alberta Health Services January 2012 - Present
CGI November 2007 - January 2012
Dell Canada February 2005 - October 2007
Skills
Systems Analysis, Business Analysis, Data Warehousing, ETL, SAS, Customer Relations, Programming, Business Intelligence, Business Analytics, Requirements Analysis, SQL, Requirements Gathering, Visio, SharePoint, Software Documentation, ITIL, Healthcare Information..., Troubleshooting, Project Management, Process Improvement, Business Process...
Education
Fanshawe College
Computer Programming
BEC Consulting February 2013 - Present
Hyduke Energy Services Inc. September 2008 - February 2013
1569543 Alberta Ltd 2013 - 2013
All Weather Windows June 2008 - September 2008
BEC Consulting February 2008 - June 2008
Quebecor World August 2007 - January 2008
Dell Canada February 2006 - August 2007
TRAC Records May 2005 - August 2006
Skills
VB.NET, XML, Microsoft SQL Server, ASP.NET, Various Windows..., Business Process..., APIs, WCF, TFS, T-SQL, LINQ, WinForms, .NET, IIS, C#, SOA, Visual Studio, Database Design, Application Architecture, Project Management
Education
Northern Alberta Institute of Technology / NAIT 2005 — 2006
Computer Systems Technology, Computer Programming, Honor Role
Canadian University College 1993 — 1996
General Studies, General Studies
ARP Technologies January 2011 - Present
Dell Canada 2006 - 2010
Ezipin Canada Inc 2004 - 2006
Skills
Cisco Technologies, Solution Selling, Unified Communications, Network Architecture, VMware, IP, Network Design, Cloud Computing, Telecommunications, VoIP, Network Security, Storage, Channel Partners, Managed Services
Education
Cambrian College
Phreesia December 2014 - Present
N-able Technologies February 2014 - December 2014
N-able Technologies October 2012 - February 2014
Check Point Software Technologies August 2010 - October 2012
Primus Telecommunications Group, Inc. October 2009 - August 2010
Research In Motion August 2008 - October 2009
Dell Canada March 2006 - June 2008
Skills
Checkpoint, IP Networking, Web Filtering, IPS, VPN, Firewalls, Network Security, Routers, Switches, TCP/IP, Antivirus, WAN, QoS, IPSec, Technical Support, IP, Content Filtering
Education
Algonquin College of Applied Arts and Technology 2001 — 2003
Compurter Systems Technican, Information Technology
CFOTECHNOLOGIES.COM October 1999 - Present
Dell Canada March 2006 - June 2008
Skills
Network Security, Troubleshooting, Computer Hardware, Security, Windows, Network Administration, Active Directory, Computer Repair, Computer Security, Linux, Windows Server, TCP/IP, Firewalls, Networking, Windows 7
Education
CITE COLLEGIALE 2007 — 2009
ADMINISTRATEUR DE RESEAUX INFORMATIQUES, DIPLOMA, DIPLOMA
HEC Montréal 1995 — 1997
GESTION DES AFFAIRES, CERTIFICAT
Dell Canada July 2012 - Present
Insight Software Canada July 2008 - June 2012
Insight Canada September 2005 - July 2008
Future Electronics May 2003 - September 2005
Skills
Hardware, Computer Hardware, Security, Disaster Recovery, Data Center, Networking, VMware, Managed Services, CRM, VoIP, Windows, Customer Satisfaction, Solution Selling
Education
Capilano College 1996 — 1997
Medical/Clinical Assistant
University of Windsor 1994 — 1995
Biochemistry
F J Brennan High School 1989 — 1994
Diploma
Ryder Transportation October 2012 - Present
Ryder Transportation September 2011 - September 2012
Waste Management, Inc. 2008 - 2011
Dell Canada 2004 - 2008
Education
DeVry Institute of Technology
Bachelor's in Business Operations, Business Administration and Management, General
Paul Fredrick March 2013 - Present
Paul Fredrick May 2011 - February 2013
T-Mobile January 2011 - May 2011
Dell Canada October 2006 - April 2008
Convergys February 2000 - February 2005
Skills
Customer Service, Social Media Marketing, Social Media, Call Centers, Telecommunications
Education
Kutztown University of Pennsylvania 2008 — 2010
Bachelor's degree, Anthropology
Carleton University 1996 — 2000
Morrison Hershfield August 2004 - Present
Morrison Hershfield August 2004 - Present
Morrison Hershfield August 2004 - September 2007
Sanofi Pasteur August 2004 - August 2004
The Art Institute July 2004 - July 2004
Dell Canada June 2004 - June 2004
Jagger Hims July 2002 - May 2004
DST Output January 2000 - June 2002
Advertising 1992 - 1998
Skills
Troubleshooting, Windows 7, OWA, Firewalls, Antivirus, Windows Server, Network Administration, Technical Support, Networking, Firewall Administration, Firewall Management, Active Directory..., Windows Server 2008, Windows Server 2003, Sophos, SIEM, Host Intrusion..., Patch Management, Windows Network..., Spam Filtering, Wireless Security, Wireless Networking, Linux Security, Desktop Hardware, Desktop Support, Documentation, Novell Servers, Data Center, Network Security, Help Desk Support, Microsoft Exchange, Active Directory, Infrastructure, Windows XP, Computer Hardware, Windows Vista, System Administration, Symantec Endpoint..., Group Policy, Desktop Computers
Education
Athabasca University
Bachelor of Arts (BA), Computer and Information Systems
Nexient
Certificate, Managing Systems Center Operations Manager 2007, Completed
Nexient 2009 — 2009
Certificate, 2830: Designing Security for Microsoft Networks, Completed
CDI College, Toronto, Ontario 1998 — 1999
LAN Administrator, Network and System Administration/Administrator
York Univeristy, Toronto, Ontario 1992 — 1994
Bachelor of Arts (B.A.), Computer Science
VIA Rail Canada 2015 - Present
TC Media 2014 - 2015
Hypertec Group 2014 - 2014
Dell Canada 2014 - 2014
GE Lighting Solutions 2013 - 2013
Alstom Transport March 2011 - May 2012
Invensys 2012 - 2012
Sanmina-Sci System 2002 - 2009
Skills
Testing, Electronics, Telecommunications, Quality Assurance, 2G, Routers, WiMAX, Engineering, Manufacturing, RF, Automation, Optical Fiber, Quality System, Telecommunications..., Inspection, Quality Control, Materials, Systems Engineering, Electrical Engineering, Rail
Education
Concordia University 1999 — 2002
Master's degree, Electrical and Computer Engineering
CEAJS and CEAL, Montreal QC, Canada
Level 7, French Studies
Montreal College, Canada
Software Testing
Training Center of Technical Supervision
ISO 9000-9002, Internal Quality Auditor