Dell Inc
Industry: Computer company
DescriptionDell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Customer service: 0800 587 1456 Technical support: 0800 028 2660 Headquarters: Round Rock, Texas, United States Parent organization: Dell Technologies Founder: Michael S. Dell Subsidiaries: Alienware, EqualLogic, Dell Boomi, Dell Products LP,
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Dell Inc Employees
EMC January 2006 - December 2014
Dell Computer October 1990 - April 2005
Dell Inc. January 1992 - October 1996
Dell November 1990 - November 1991
Skills
Solution Selling, Cloud Computing, Enterprise Software, Account Management, SaaS, Storage, Direct Sales, Salesforce.com, Pre-sales, Business Development, Managed Services, Channel Partners, Data Center, Virtualization, Professional Services, SAN, Sales, Disaster Recovery
Education
Arizona State University 1983 — 1988
Bachelor of Science (BS), Finance, Banking, Corporate, Finance, and Securities Law
ReachLocal February 2015 - Present
Independent Contractor August 2014 - January 2015
Boart Longyear January 2013 - August 2014
Boart Longyear March 2010 - December 2012
Boart Longyear February 2007 - February 2010
Overstock.com June 2005 - February 2007
Dell Inc July 2001 - May 2005
Motorola July 1996 - June 1999
Education
Brigham Young University
MBA, Finance
Arizona State University
MS, Industrial Engineering
Stanford University
BS, Chemical Engineering
Invenio Solutions Inc. December 2014 - Present
Volt Technical Resources April 2008 - December 2014
Dell Inc January 2006 - September 2007
Dell, Inc July 2001 - January 2006
Dell October 1998 - July 2001
Medic Computer Systems March 1998 - October 1998
Load Handler Industries, Inc August 1997 - February 1998
Electronic Arts 1995 - 1996
Skills
Career Counseling, Customer Satisfaction, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Vendor Management, Resume Writing, Employee Relations, Human Resources, Employee Training, Interviews, Talent Management, Staffing Services, HRIS, Onboarding, Executive Search, Business Development, Corporate Recruiting, PeopleSoft, Behavioral Interviewing, Training, IT Recruitment, Recruiting
Education
Austin Community College 1994 — 1996
Associates, Marketing
Dell Inc October 2008 - November 2013
Dell Inc June 2007 - October 2008
Dell May 2006 - June 2007
Dell March 2004 - May 2006
Dell April 2003 - February 2004
Dell May 2001 - March 2003
Dell July 2000 - May 2001
Dell June 1999 - June 2000
Chisholms Inc June 1998 - June 1999
Kodiak Sporting Goods April 1996 - June 1998
Skills
Strategic Planning, Solution Selling, Contact Centers, Market Planning, Channel, P&L Responsibility, Management, Business Development, International Business, Strategy, Six Sigma Business..., Sales and Business..., Forecasting and Staffing, Leadership Development, Sales Compensation, Social Media, Customer Experience, Cost Management, Technical Support, Budget Planning, Direct Marketing, Business Process..., Call Centers, Cross-functional Team..., Enterprise Software, Account Management, Leadership, Cloud Computing, Start-ups, Sales Operations, Sales Process, Sales Management, Program Management, Salesforce.com, Sales, CRM, Change Management, Marketing, Channel Partners, P&L Management, SaaS, Direct Sales, Negotiation, Professional Services, Customer Retention, Six Sigma, Strategic Partnerships, Managed Services, Go-to-market Strategy, Selling
Education
Auburn University 2011 — 2013
MBA
Saint Cloud State University - G.R. Herberger College of Business
BS
VMware October 2014 - Present
VMware October 2013 - October 2014
Dell 2003 - August 2013
Dell, Inc 1999 - 2013
Skills
Healthcare, Solution Selling, Storage, Direct Sales, Salesforce.com, Account Management, Strategic Partnerships, Management, Cloud Computing, Channel, Sales, Virtualization, Enterprise Software, Strategy, Channel Partners, SaaS, Sales Operations, Managed Services, Selling, Professional Services, Pre-sales, Product Marketing, Lead Generation, Product Management, Cross-functional Team..., Sales Management, CRM, Key Account Management, Business Development, Data Center, Sales Presentations, Networking, Team Leadership, Cold Calling, Vendor Management, Business Alliances, Sales Enablement, Go-to-market Strategy, Software Industry, Demand Generation
Education
Arizona State University 1990 — 1994
Bachelors, Journalism and Public Relations
General Motors March 2013 - Present
Dell, Inc. July 2011 - March 2013
Dell, Inc contracted by ICONMA, LLC June 2010 - July 2011
Dell, Inc contracted by RMS Computer Corporation January 2009 - November 2009
Dell, Inc contracted by RMS Computer Corporation August 2008 - January 2009
Dell Inc January 1997 - April 2008
Alliance Consulting/Dell Computers July 1996 - January 1997
LOCKHEED MARTIN MISSILES & SPACE May 1990 - April 1996
LOCKHEED MARTIN MISSILES & SPACE November 1983 - May 1990
Gillingwater Mgmt Company October 1980 - November 1983
Skills
Testing, Quality Assurance, Business Analysis, ITIL, Software Documentation, Project Planning, Servers, SDLC, Agile Methodologies, SQL, Requirements Analysis, Software Development, Software Quality..., Disaster Recovery, Troubleshooting, Integration, Databases, Software Project..., Requirements Gathering, Visio, MS Project, User Acceptance Testing, Test Planning, Analysis, System Administration, Data Center, Management, Quality Center
Education
Austin Community College 2010 — 2010
BA, Computer Science
The University of Texas at Austin 2010 — 2010
St. Edward's University 1984 — 1988
BA, Computer Science
Wells Fargo Bank September 2008 - Present
Wells Fargo Bank December 2009 - December 2010
Wachovia Bank September 2008 - December 2009
St. David's Medical Center April 2003 - March 2008
Dell, Inc August 2000 - June 2001
Austin Diagnostic Clinic December 1995 - May 1999
the Handicapped February 1995 - June 1995
Skills
Banking, Telephone Skills, Cash Management, Credit, Mortgage, Retail Banking, Spreadsheets, Outlook, Customer Service, Accounts Receivable, Compliance, Consumer Lending, Excel, Access, Lotus Notes, Insurance, Financial Planning, Accounts Payable, Billing, Loans, Customer Relations, Financial Analysis, PowerPoint, Accounting, Word, Customer Satisfaction, Hiring, Time Management, Scheduling, Financial Reporting, Administration, Budgeting, Microsoft Office, Documentation, Risk Management, Problem Solving, Teamwork, Payroll, Supervisory Skills, Customer Experience, Inventory Management, Mentoring, Investment Banking, Small Business, Vendor Relations, Budgets
Education
Austin Community College
General education courses; English, writing, and math
Umpqua Bank April 2014 - Present
Sterling Savings Bank April 2013 - April 2014
Empire Airlines / Empire Aerospace September 2011 - April 2013
Self employed June 1995 - April 2013
Gullo Enterprises, Buffalo Arms Co March 2010 - September 2011
Bish's RV Supercenter June 2008 - December 2009
United Medical Solutions August 2007 - February 2008
Dell, Inc December 2005 - March 2007
Sento Corporation December 2003 - August 2004
Convergys December 2000 - November 2002
Skills
Troubleshooting, Security, Laptops, Servers, Workstations, Dell PowerEdge Servers, Dell Desktops, Dell OpenManage, Dell Computers, Technical Support, Network Administration, XP, Networking, Information Security, Active Directory, Group Policy, Storage, Windows Server, Firewalls, Computer Hardware, Computer Repair, Computer Security, Citrix, Disaster Recovery, Cisco Technologies, Operating Systems, Server Administration, Information Technology, Management, Network Security, Antivirus, Enterprise Software, Microsoft Technologies, Remote Desktop, Windows, VPN, IT Operations, Wireless Networking, Help Desk Support, IT Management, Blackberry Enterprise..., Microsoft Exchange, Windows 7, Software Installation, Windows XP, Hardware, DHCP
Education
ITT Technical Institute 2009 — 2012
Bachelor's of Science, Information Systems Security, 3.95
Ashworth College 2007 — 2009
Associates - Transferred to ITT Tech, Computer Science, Criminal Justice
Snake River High School 1991 — 1995
High School Diploma
Polycom January 2012 - Present
Dell, Inc 2007 - January 2012
Austin Lyric Opera 2006 - 2007
Dell 1996 - 2005
Skills
Competitive Analysis, Cross-functional Team..., Strategy, Strategic Partnerships, Management, Market Research, Product Launch, Marketing, Online Marketing, Product Development, Online Advertising, Leadership, Product Management, Business Analysis
Education
Trinity University 1987 — 1991
BS, Business Administration/Finance/Classical Studies
Arizona State University 1991 — 1993
PBCA, Accounting
Deloitte Consulting 2014 - Present
Dell Inc 2011 - 2014
Dell Inc 2008 - 2011
Dell 2004 - 2008
Intel 1998 - 2003
Skills
Cross-functional Team..., Strategy, Product Marketing, Enterprise Software, Product Management, Demand Generation, Marketing Strategy, Go-to-market Strategy, Leadership, Business Intelligence, Business Planning, Marketing, Management, Brand Management, Sales Operations, Marketing Management, Operational Planning, Sales Enablement, Business Strategy, SaaS, Integration, Lead Management, Campaign Management, Global Strategy, Product Development, Multi-channel Marketing, B2B, Analytics, Global Strategy..., Global Marketing, Business Analysis, P&L Management, Partner Management, Process Improvement
Education
Northwestern University - Kellogg School of Management
Arizona State University
MBA
University of Washington
BA
Dell February 2005 - Present
Dell Inc January 2003 - January 2005
Dell Inc July 2001 - December 2002
Skills
Concur, Ariba, Access, Visio, Cognos, SharePoint, Business Process..., Six Sigma, Microsoft Excel, Oracle, QuickBooks, PeopleSoft, Remedy User, Databases
Education
Park University 2004 — 2007
Management Accounting
Miami International University of Art and Design 1992 — 1994
AA, Commercial Art
Austin Community College
Management Accounting, General
Home 2006 - Present
Dell, Inc October 1995 - April 2006
Several positions in retail management 1982 - 1995
FAA September 1974 - August 1981
United States Air Force April 1970 - August 1973
Skills
Channel, Solution Selling
Education
Univ. of Houston 1987 — 1988
BA, Music
Augusta State University 1966 — 1970
Not completed
Dell August 2012 - Present
Dell November 2004 - August 2012
Dell Inc April 1997 - October 2002
Lone Star Gas Company April 1995 - April 1997
Lone Star Gas Company November 1989 - April 1995
Skills
Troubleshooting, IT Management, Information Technology, Incident Management, Management, Disaster Recovery, SharePoint, Project Management, Technical Support, Service Delivery, IT Service Management, Help Desk Support, Major Incident..., ITIL Process..., Virtualization, IT Operations, Program Management, Cloud Computing, Networking, ITIL Service Strategy, Active Directory, ITIL
Education
The University of Texas at Austin 1988 — 1989
Master of Science in Information Studies, School of Information
Austin College 1982 — 1986
B.A., History
Twitter July 2012 - Present
Yahoo! September 2011 - July 2012
Pillar Data Systems February 2011 - September 2011
Clearwire November 2009 - February 2011
Isilon Systems July 2008 - October 2009
Oracle Corporation March 2007 - May 2009
Pervasive Software August 2006 - March 2007
Zebra Imaging January 2006 - August 2006
Dell, Inc December 2003 - October 2005
Skills
Solaris, DNS, Red Hat Linux, Unix, VMware, Linux, Perl, Data Center, Servers, Shell Scripting, CentOS, Operating Systems, Hardware, Cluster, Networking, Integration, VMware ESX, HP-UX, Firewalls, Bash, DHCP, System Administration, Troubleshooting, Fedora, Disaster Recovery, Ubuntu, NFS, Python, Active Directory, FreeBSD, Apache, Debian, High Availability, RADIUS, MySQL, TCP/IP, Testing, Security, Routers, Enterprise Architecture, Git, Automation, Virtualization, Cloud Computing, Storage, Enterprise Software, System Deployment
Education
Austin Community College 2006 — 2006
none, Computer Science
A&E Television Network December 2012 - Present
Wet Media Designs June 1989 - Present
Austin City Living January 2009 - October 2012
Main Street Hub March 2012 - June 2012
Austin City Living July 2008 - March 2012
Keller Williams SWMC April 2007 - July 2008
AmeriNET Mortgage January 2004 - April 2007
Dell Inc January 2003 - February 2005
Skills
Graphic Design, Wordpress, Marketing, Social Media Marketing, Social Media, Event Management, Event Planning, Events, Real Estate, Advertising, Facebook, New Business Development, Sellers, Strategic Planning, Condos, Sales, New Home Sales, Residential Homes, Negotiation, Short Sales, Social Networking, Budgets, Relocation, Management, Web Design, WordPress, Customer Service, Training, Entrepreneurship, Selling, Photography, Sales Operations, Contract Negotiation, Marketing Communications, Online Marketing, Online Advertising, Email Marketing, Creative Writing, Brand Development, Logo Design, Brochures, Video, Investors, Trade Shows, Publishing, Media Relations, Creative Direction, Blogging, Photoshop
Education
Austin Community College 1989 — 1992
Austin High School 1986 — 1989
High School Diploma
Adams Communication & Engineering Technology (ACET, Inc.) November 2014 - May 2015
Hallmark Cards July 2014 - May 2015
Dell, Inc January 2010 - February 2014
Dell January 2005 - January 2010
Dell January 2001 - January 2005
Dell January 2000 - January 2001
Dell January 1999 - January 2000
Dell January 1997 - January 1999
Dell January 1996 - January 1997
Dell January 1993 - January 1996
Skills
BMC Remedy, IT Service Management, Service Management, IT Asset Management, Incident Management, Disaster Recovery, ITIL, Data Center, Service Delivery, Vendor Management, Cloud Computing, IT Operations, Process Improvement, SharePoint, Requirements Analysis, Virtualization, Servers, IT Management, Microsoft SQL Server, IT Strategy, Enterprise Architecture, SQL, Windows Server, Software Development, Oracle, Active Directory, SDLC, Integration, VMware
Education
DeVry University 2015 — 2016
Undergraduate Certificate
Austin Community College
Tivy High School
High School
WP Engine August 2013 - Present
Hostgator.com April 2013 - July 2013
Wincor Nixdorf Services November 2007 - April 2013
MegaPath Networks August 2007 - November 2007
Unisys September 2006 - June 2007
Telenetwork December 2005 - September 2006
Dell Inc. April 2005 - September 2005
Skills
Technical Support, Active Directory, Sales, Microsoft Exchange, VPN, Troubleshooting, Network Administration, Operating Systems, Hardware, Computer Hardware, Help Desk Support, Switches, Firewalls, Routers, Citrix, Laptops, SharePoint, Software Documentation, Windows, Software Installation, Windows 7, Security
Education
Austin Community College 2003 — 2005
Kingwood High School 1995 — 1999
SanDisk (formerly Fusion-io) April 2011 - Present
Dell June 2007 - April 2011
Dell Inc. August 2006 - June 2007
Skills
Written & Oral..., Copy Editing, Customer Acquisition, Training Delivery, Customer Service, Virtualization, Salesforce.com, Servers, Enterprise Software, Solution Selling, Business Development, Storage Solutions, Channel, Flash Memory, Product Marketing, Team Building, Storage, Sales, Technical Product..., Sales Process, Business Alliances, SaaS, Strategy, Channel Partners, Disaster Recovery, Leadership, NAS, Data Center, Management, Cloud Computing, Sales Operations, Networking, Direct Sales, Storage Area Networks, Professional Services, Managed Services, Software Industry, Sales Enablement, Go-to-market Strategy, Strategic Partnerships, Enterprise Storage, Selling, Storage Virtualization, Lead Generation, CRM, SAN
Education
Louisiana State University 2004 — 2006
B.A., English
Auburn University 2002 — 2004
-, Public Relations, Journalism
Mount St. Mary Academy 1998 — 2002
Central Texas Conference, United Methodist Church May 2011 - Present
Pope Dads' Club 2012 - 2014
Dell August 2000 - May 2011
Dell Inc August 2000 - May 2005
KVUE24 Television March 1992 - August 2000
Skills
Building Strong Teams, Creative Writing, Creative Problem Solving, Video Production, Internal Communications, Social Media, Acting, Broadcast, Film Production, Journalism, Multimedia, Social Networking, Theatre, Video, Video Editing, Writing, Video Blogging, Editing, Corporate Communications, Digital Media, Public Relations, Strategy, Facebook, Leadership, Management, High Performance Teams, Social Media Marketing, Blogging, Program Management, Public Speaking
Education
Austin College 1985 — 1990
VMware May 2013 - Present
Criteria Labs February 2012 - May 2013
Google July 2011 - December 2011
Intego Inc. October 2010 - July 2011
Dell Inc March 2006 - March 2010
Dell 2004 - 2006
Dell 2002 - 2004
Dell 2000 - 2002
Skills
Salesforce.com, Sales, Cold Calling, Project Management, Website Updating, CM Synergy, Account Management, Event Planning, Solution Selling, Business Development, Cloud Computing, Program Management, SaaS, New Business Development, Start-ups, Channel Partners, B2B, Enterprise Software, Sales Management, Product Marketing, Sales Operations, Sales Process, Direct Sales, Partner Management, Professional Services, Strategic Partnerships, Software Industry, CRM, Lead Generation, Sales Enablement, Demand Generation, Cross-functional Team..., Storage, Product Management, Managed Services, Team Building
Education
Austin Community College 2009 — 2010
Applied Science
Blinn College 1996 — 1998
REMAX Round Rock June 2009 - Present
Nussentials March 2009 - January 2011
HNTB April 2009 - March 2010
TechSkills July 2008 - November 2008
Dell Inc. July 2003 - July 2008
Dell July 2003 - July 2008
Dell July 2003 - July 2008
Asyst Technologies August 2000 - April 2003
Steiner Ranch, TWC LTD. November 1996 - August 2000
PCA Health Plans January 1993 - November 1996
Skills
Real Estate, Marketing, Sales, Negotiation, Training, Microsoft Word, Budgets, Customer Service, Investment Properties, Outlook, Access, Short Sales, Management, Forecasting, Customer Satisfaction, Analysis, Relocation, Selling, PowerPoint, Microsoft Excel, Buyers, Cross-functional Team..., Sales Operations, Contract Negotiation, Sellers, Program Management, Competitive Analysis, Sales Management, Contract Management, Process Improvement, Team Building, Finance, Investments, Residential Homes, Advertising, Project Planning, Business Process..., Commercial Real Estate, Strategic Planning, Pricing, Product Marketing, Time Management, Real Estate Transactions, Word, Photoshop, Certified New Home Sales, Home, IBM iSeries, Accredited Buyers Agent, Short Sales and...
Education
St. Edward's University 2001 — 2007
BA, Organizational Communication, Marketing, Accounting
Austin Community College 2000 — 2004
Certificate, Real Estate
Dell February 2014 - Present
Dell February 2009 - January 2014
Dell August 2012 - January 2013
Dell January 2010 - January 2013
Dell inc January 2001 - January 2010
Mobile Communications January 1998 - August 2001
Supper Salad January 1996 - January 1997
Skills
Cross-functional Team..., Management, CRM, Enterprise Software, Sales Operations, Selling, SaaS, Business Intelligence, Leadership, Sales, Business Planning, Sales Management, Software Industry, Solution Selling
Education
The University of Texas at Austin 1997 — 1999
MIS
Austin Community College 1996 — 1997
Business
Tailored Living featuring Premier Garage of Greater Austin 2014 - Present
Functional Style, Inc. 2013 - Present
Dell, Inc March 1991 - February 2013
US Dep't of Commerce - Bureau of the Census 1989 - 1991
Digital Equipment Corporation (DEC) 1983 - 1989
Skills
Program Management, Cloud Computing, SDLC, ITIL, Project Management, Software Development, CRM, Strategy, Management, Leadership, Business Process, Team Building, Strategic Planning, Account Management, Testing, Analysis, Business Process..., Integration, Information Technology, Enterprise Architecture, Agile Methodologies, Vendor Management, Software Project..., System Administration, Team Leadership, IT Strategy, IT Management, Enterprise Software, SaaS, Requirements Analysis, Salesforce.com, Virtual Teams, IT Service Management
Education
University of Iowa
Indian Hills Community College 1981 — 1983
A.A.S.
University of Houston
Austin Community College
Cardinal Health , Specialty Pharmaceutical Distribution 2011 - Present
Dell 2009 - 2010
Dell Inc 2004 - 2009
Dell Inc 2003 - 2004
Dell Inc 1996 - 2003
AdobeAir Inc 1995 - 1996
AdobeAir Inc 1989 - 1995
Skills
Kaizen, Six Sigma, Lean Manufacturing, Process Improvement, Value Stream Mapping, Continuous Improvement, Cross-functional Team..., Business Process..., Manufacturing, Program Management, Engineering, Team Leadership, Project Management, Management, Leadership, Quality Assurance, Operational Excellence, Inventory Management, Procurement, Forecasting, Strategy, Production Planning, Operations Management, Training, Budgets, Engineering Management, Supply Chain Management, Supply Chain, Strategic Planning, 5S, Logistics, Team Management, Project Planning, Change Management, Quality Management, Process Engineering
Education
Arizona State University
BSME, Manufacturing Engineering
Informatica February 2014 - Present
VMware November 2012 - January 2014
Dell February 2011 - November 2012
Quantum June 2010 - February 2011
Absolute Software April 2009 - June 2010
Emtec Federal November 2007 - April 2009
Dell Inc. April 1997 - November 2007
United States Marine Corps March 1993 - February 1997
Skills
Consultative Selling, Defense Systems, Marine Corps, Solution Selling, Professional Services, Storage Solutions, DoD Sales Experience, United States Marine..., Channel Strategy, Business Development, Product Marketing, Sales Process, Account Management, DoD, Strategy, CRM, Strategic Partnerships, Sales Operations, Management, Cross-functional Team..., Selling, Storage, Business Alliances, Cloud Computing, Salesforce.com, ITIL, Sales, Channel Partners, Sales Management, Enterprise Software, Virtualization, Training, Direct Sales, SaaS, Leadership, Security, Go-to-market Strategy
Education
University of Phoenix 1998 — 2001
Business Administration
Austin Community College 1997 — 1998
Business
Oakbrook Builders, LLC November 2014 - Present
Starbucks April 2013 - December 2013
Integral Care, PLLC February 2012 - March 2013
Dell February 2011 - February 2012
Dell, Inc February 2007 - February 2011
Dell, Inc September 2003 - February 2007
Dell Inc September 1997 - September 2003
Dell Inc January 1995 - September 1997
Dell Inc May 1993 - January 1995
Dell Inc May 1992 - May 1993
Skills
Data Entry, Procurement, Invoicing, Program Management, Vendor Management, Process Improvement, Manufacturing, Project Management, SharePoint, Microsoft Excel, Microsoft Office, Cross-functional Team..., Business Process..., Customer Service, Training, Management, Strategy
Education
Austin Community College 2012 — 2014
Associate's degree, Elementary Education and Teaching
Lake Travis High School 1986 — 1990
Diploma
GE Healthcare October 2014 - Present
GE Healthcare May 2013 - October 2014
Vitera Healthcare Solutions June 2012 - May 2013
Dell, Inc May 2011 - March 2012
VMIX Media November 2010 - May 2011
SHI February 2009 - March 2010
Dell, Inc April 2006 - December 2008
Dell, Inc June 2004 - March 2006
Dell, Inc November 2002 - May 2004
Dell, Inc October 2001 - October 2002
Skills
Sales Pipeline..., EHR, SaaS, Solution Selling, Technology Solutions, Professional Services, Social Media Marketing, Digital Media, Sales Management, Marketing Strategy, Management, Healthcare Information..., Channel Partners, Sales, Sales Process, Cloud Computing, Business Development, Leadership, Practice Management, Electronic Medical..., Health Information..., Accountable Care, Virtual Teams
Education
Arizona State University - W. P. Carey School of Business 1994 — 1997
Bachelors, Marketing
University of California, San Diego 1993 — 1994
Paz Media Pro September 2010 - Present
Dell Computer January 2010 - September 2010
Precision Task Group May 2009 - December 2009
Volt Technical Resources March 2009 - April 2009
Robert Half, Int'l August 2008 - December 2008
Inteliband, Inc March 2008 - July 2008
Fellowship at Forest Creek May 2004 - January 2008
Dell, Inc May 2000 - May 2004
Texas Workers Commission March 1996 - April 2000
Texas Dept of State Health Services November 1994 - February 1996
Skills
Joomla, Web Design, Windows, Windows Server, Software Documentation, Photoshop, Operating Systems, Troubleshooting, Windows 7, After Effects, Software Installation, Servers, Video Production, Software Development, Access, Photography, Video Editing, Networking, Computer Hardware, Video, Videography, Testing, Hardware, XP, Audio Editing, Post Production, Disaster Recovery, Databases, MySQL, Active Directory, Training, WordPress, HTML, Visual Basic, Premiere, Illustrator, Windows XP
Education
Austin Community College 2014 — 2019
VMware vSphere: Install, Configure, Manage [V5.5]
CBM Education Center
Dell Inc. September 2010 - Present
Harrah's & Harvey's Entertainment Inc. February 2008 - September 2008
Dell October 2006 - September 2007
Dell May 2005 - October 2006
Dell February 2005 - May 2005
Caixa Economica Federal April 2004 - October 2004
Skills
Customer Service, Sales, Microsoft Office, Teamwork, Sales Process, Spanish, English, Customer Experience, Team Leadership, Negotiation, Brazilian Portuguese, Highly detail oriented, Flexible to Change, Process Improvement, Customer Driven, Challenge Driven, Self-driven, Communication Skills, Multilingual, Multi Tasking, Order Fulfillment, Sales Support Tools, Customer Support, Sales Order Processing, DOMS, Work Ethic, Sales Operations, Problem Solving, Partner Management, Solution Selling
Education
Austin Community College 2012 — 2015
Bachelor of Business Administration (BBA), Business
Lake Tahoe Community College 2009 — 2009
English Course, English as Second Language
Pontifícia Universidade Católica do Rio Grande do Sul 2005 — 2007
In progress, Social Communication - Public Relations
Instituto Cultural Brasileiro Norte-Americano(ICBNA) 1996 — 2002
Advanced English Course, English
Emerson January 2014 - Present
LifeSize Communications June 2009 - August 2013
ClearOrbit February 2008 - November 2008
Dell Inc. September 2006 - October 2007
Dresser Wayne December 2003 - September 2006
Xerox September 2001 - November 2003
Intelligroup 1996 - 2003
LSI Logic August 2000 - August 2001
Honeywell June 1998 - June 2000
LSI Logic October 1997 - May 1998
Skills
Oracle E-Business Suite, Business Process, Integration, Oracle, Project Management, Full SDLC, Production Support, Business Analysis, CRM, Enterprise Architecture, Agile Methodologies, System Testing, Test Automation, PL/SQL, Unix, Visio, MS Project, MS Excel Pivot Tables, MS Power Point, Enterprise IT Strategy, User Training, Global Leadership, Infrastructure Capacity..., Business Process..., IT Strategy, ERP, SDLC
Education
Devi Ahilya Vishwavidyalaya 1989 — 1992
MS, Computer Science and Applications
Delhi University 1986 — 1989
Bachelor's degree, Computer Science
Austin Community College
Walmart April 2014 - Present
Dell January 2009 - March 2014
Dell July 2006 - January 2009
Dell Inc. April 2002 - July 2006
Dell Inc. June 1998 - April 2002
Skills
Business Process..., Business Intelligence, Business Analysis, SDLC, Cross-functional Team..., Enterprise Architecture, Project Portfolio..., ERP, Six Sigma, Project Management, Data Warehousing, Change Management, Governance, Business Strategy, Integration, Strategy
Education
Athlone institute of Technology 1997 — 1998
Batchelor - First Class Honours ( equiv 4.0 GPA)
Athlone Institute of Technology 1991 — 1994
Diploma
Open to new professional growth opportunities September 2015 - Present
Aasonn LLC January 2015 - August 2015
SAP March 2012 - January 2015
Vulocity January 2011 - February 2012
Dell Inc. January 2008 - April 2011
Dell Computers July 2006 - January 2008
Cisco Systems, Inc December 2004 - October 2005
NetSolve, Inc. January 2000 - November 2004
NETSOLVE, INC January 2000 - January 2004
RW Beck, Inc. November 1995 - March 2000
Skills
Data Center, Cloud Computing, Program Management, Vendor Management, Sales Enablement, SaaS, Visio, Virtualization, Security, Messaging, Process Improvement, Disaster Recovery, Project Management, IT Management, PMO, Network Security, Change Management, Business Process..., Software Project..., Business Process, Salesforce.com, SharePoint, Management, Cross-functional Team..., Software Documentation, SDLC, Strategy, Leadership, System Administration, Pre-sales, Technical Writing, Professional Services, Start-ups, CRM, Integration, Project Planning, Proposal Leadership, Proposal Writing, Proposal Management, Team Leadership, Enterprise Software, Solution Selling, Sales Operations, Training, Strategic Partnerships, Business Intelligence, Sales Process, Consulting, Business Development, Account Management
Education
Austin Community College 2005 — 2012
Business administration, Business Administration
Austin Community College 2007 — 2010
Business admin, Business Administration, Management and Operations, 3.5
BOMI educational training 2003 — 2007
Diploma, Facilities Management Professional
Round Rock High School '75 1972 — 1975
diploma, Business Administration and Management, General
Round Rock High School '75
Texas State University (formerly SWTSU)
Ascension Health January 2014 - Present
Whitley Interior Solutions, LLC - Interior Space Management December 2008 - January 2013
Dell, Inc April 1997 - October 2007
IBM March 1992 - April 1997
Capital Protective Services March 1988 - February 1992
Skills
Cross-functional Team..., Product Management, Troubleshooting, Visio, Management, Business Analysis, ITIL, Microsoft Excel, Customer Service, PMP, New Business Development, Leadership, Networking, Project Planning, Project Management, Interior, Decoration, Interior Architecture, Software Documentation, Vendor Management
Education
Austin Community College
Home School August 2011 - Present
Time Warner Cable April 2009 - June 2010
Austin Community College April 2008 - July 2009
Austin Partners in Education July 2007 - April 2008
Dell Inc March 1998 - October 2007
Skills
Call Centers, Windows Server, Technical Support, Team Building, Switches, Laptops, Hardware, Operating Systems, Software Installation
Education
Austin Community College 2004 — 2007
AAS, Computer Information Systems
Other World Computing March 2015 - Present
Out Front Marketing, LLC 2010 - 2015
Dell Inc. 2005 - 2010
Dell Inc. 2006 - 2008
Herring Resources 2003 - 2005
AMD 2002 - 2003
IBM 1999 - 2002
Skills
Market Research, Market Analysis, Corporate Branding, Brand Architecture, Brand Development, Brand Communication, Marketing Communications, Online Marketing, Social Media, Online Advertising, Advertising, Public Relations, Corporate Sponsorships, Sponsorship Strategy, Sponsorship Negotiations, Sponsorship Development, Sponsorship Marketing, Sponsorship Management, Sports Marketing, Marketing Management, Agency Negotiations, Agency Relations, Team Management, Program Management, Cost Reduction, Writing, Speech Writing, International Business, Integrated Marketing, Event Management, International Event..., Motorsports Marketing, Motorsports, Sales, Marketing, SEO, Sponsorship, Strategic Planning, Management, Negotiation, Competitive Analysis, Internal Communications, B2B, E-commerce, Content Strategy, Marketing Strategy, Market Planning, Brand Awareness, Business Development, Newsletters
Education
New York University
Masters of Professional Studies
Austin College
Bachelor of Arts
CVS Health August 2013 - Present
Sology Solutions March 2012 - July 2013
Pearson September 2006 - November 2010
National Evaluation Systems April 2005 - August 2006
Dell Inc June 2004 - September 2004
The Paper Factory January 2002 - March 2004
Texas A&M University-Commerce May 2002 - August 2003
Van Huesen May 1999 - December 2001
Computer Tech Services June 1999 - August 1999
Skills
Testing, Documentation, Access, Mentoring, Microsoft Office, Customer Service, PowerPoint, Word, Excel, Data Analysis, Analysis, Windows, Visual Basic, Planning, Outlook, Time Management, JavaScript, Software Documentation, Telecommunications, Management, Account Management, Leadership, Process Improvement, Troubleshooting, Networking, Sales, Training, Project Planning, Microsoft Excel
Education
Texas A&M University-Commerce 2001 — 2003
Bachelor of Business Administration, Management Information Systems
Austin Community College
Verb Inc. April 2015 - Present
Dell, Inc May 2013 - April 2015
Dell July 2009 - May 2013
Dell November 2006 - August 2009
HCK2 Partners May 2004 - October 2006
Freelance January 2002 - August 2005
MRC November 2003 - May 2004
Skills
Information Architecture, Interaction Design, Art Direction, User Experience Design, Design Strategy, Design Leadership, User Experience, User Interface Design, Creative Direction, Graphic Design, Web Design, Interactive Advertising, Advertising, Illustrator, Creative Strategy, Adobe Creative Suite, User-centered Design, Branding & Identity, Email Marketing, Corporate Identity, Usability Testing, User Interface, Corporate Branding, Graphics, Brand Architecture, Experience Design, Social Media
Education
University of Oklahoma 1997 — 2001
Bachelor's degree, Sociology, Psychology
Art Institute of Dallas
Design
JJ Pearce High School
Select Energy Services April 2014 - Present
DynCorp International February 2012 - November 2013
Dell Inc January 2000 - January 2010
Dell 2000 - 2010
IBM Federal Credit Union January 1995 - January 2000
GBG Industries January 1994 - January 1995
Skills
Accounts Payable, Customer Service, Auditing, Research
Education
Ashford University 2009 — 2011
Bachelor of Arts, Accounting, Finance, Business Economics
Southern Methodist University 1989 — 1990
Kalmar RT Center, L.L.C. May 2014 - Present
Kalmar RT Center, L.L.C. January 2011 - June 2014
Dell March 2006 - January 2009
Dell February 2004 - February 2006
Dell Inc January 2000 - January 2004
Applied Control Systems June 1998 - August 1999
United States Army January 1982 - May 1997
Skills
Materials Management, Troubleshooting, Computer Hardware, SPC, Data Analysis, Writing, Diagnostics, DVD, CD, Six Sigma, Lean Manufacturing, Testing, Product Development, Quality Assurance, Windows, Program Management, Purchasing, Supply Chain Management, Problem Solving, Cross-functional Team..., Microsoft Office, Process Improvement, Documentation, Team Building, Process Development, Requirements Analysis, Excel, Quality Management, Procurement, Technical Writing, Inventory Management, MS Project, Customer Relations, Continuous Improvement, Visio, Vendor Management, FMEA, Outlook, Mentoring, Word, Metrics, Team Leadership, PowerPoint, Project Management, Manufacturing, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Word
Education
Austin Community College 2010 — 2010
Certification, Certified Quality Auditor (ASQ)
Austin Community College 2009 — 2010
Information Security Professional
Park College 1998 — 1999
Bachelor’s Degree, Computer Information Systems Management, 3.67
Flextronics April 2011 - Present
Protective Life September 2004 - March 2011
Dell Inc 1994 - 2003
Skills
Supply Chain Management, Supplier Negotiation, Contract Management, Contract Negotiation, Project Management, Procurement, Negotiation, Operations Management, Change Management, Cross-functional Team..., Financial Analysis, Strategic Planning, Business Strategy, Vendor Management, Product Development, Supply Chain, Strategic Sourcing, Management
Education
The University of Texas at Austin - Red McCombs School of Business 1991 — 1993
Master of Business Administration, Finance
Auburn University 1984 — 1988
Bachelor of Science, Civil Engineering
Lenovo June 2012 - Present
- Independent 2011 - June 2012
Emerson Network Power January 2010 - 2011
Avocent October 2007 - January 2010
Dell Inc, Product Group January 2007 - October 2007
Dell Inc. May 2005 - January 2007
Dell Inc. 2002 - 2005
IBM 2000 - 2002
Compaq Computer Corp 1998 - 2000
Compaq Computer Corp 1994 - 1998
Skills
Enterprise Software, Product Management, Product Development, Strategy, Integration, Cross-functional Team..., Embedded Software, Software Development, Program Management, Solution Architecture, Business Strategy, Strategic Alliances, Start-ups, Storage, Engineering Management, Change Management, Management, Agile Methodologies, Key Account Management, Embedded Systems, Cloud Computing, Testing, Leadership, Customer Engagement, P&L Management, Business Process, Servers, Organizational..., Engineering Leadership, Hardware, Software Engineering, Business Alliances, International Management, Communication Training, Strategic Partnerships, Operating Systems, Networking, Pre-sales, Partner Management, Technical Leadership, SaaS, Process Improvement, Go-to-market Strategy, Professional Services, Solution Selling, Vendor Management, Alliance Building, Executive Communications, Organizational Change, Strategy Development
Education
Arizona State University 1985 — 1988
BSc
Morris County Community College 1984 — 1985
AA
Office of the Secretary of State of Texas - Elections Division January 2008 - Present
Office of the Texas Secretary of State 2008 - Present
Elections Division, Office of the Secretary of State 2008 - Present
Dell Inc 2007 - 2007
Dell, Inc 2005 - 2007
Dell Inc. 2002 - 2007
US Air Force August 1983 - December 1992
Education
Auburn University at Montgomery 1980 — 1983
BS in Social Sciences
Interactive Health Technologies LLC January 2011 - Present
University of Texas at Austin January 2007 - Present
WCIT 2006, Inc. March 2005 - November 2005
Dell Inc. July 1992 - April 2002
Skills
Strategy, Business Strategy, Entrepreneurship, Strategic Partnerships, Strategic Planning, Coaching, Start-ups, Business Intelligence, Marketing, Small Business, Leadership, Product Management, Cross-functional Team..., Marketing Strategy, Product Marketing, Public Speaking, Management Consulting, Program Management, Business Development
Education
University of Pennsylvania - The Wharton School 1990 — 1992
MBA
Arizona State University, W. P. Carey School of Business 1986 — 1989
BS
Apple, Inc. March 2011 - Present
Apple, Inc March 2010 - March 2011
Apple Computer July 2008 - March 2010
Consumer Resolution Centers January 2008 - June 2008
Dell December 2006 - October 2007
Dell October 2005 - October 2006
Dell June 2005 - October 2005
Dell March 1997 - May 2005
Dell, Inc January 1995 - March 1997
Skills
JavaScript, HTML, Hardware, PHP, CSS, MySQL, AJAX, SQL, SQL Server, ASP.NET, ASP, Dreamweaver, Windows, XHTML, DHTML, Microsoft Office, Web Applications, Apple, Databases, Programming, Mac OS X, Computer Hardware, FTP, Web Development, Customer Satisfaction, Call Centers, Customer Experience, Dell Computers, Leadership, Process Improvement, Cross-functional Team..., Team Leadership, Management, Help Desk Support, Technical Support
Education
Austin Community College 2011 — 2011
Associates, Special; Computer Science/Software Support
Austin Community College 1991 — 1993
Associates, Computer Information Systems - Software Support
Dell April 1997 - July 2010
Dell Inc May 2005 - November 2007
Dell Inc January 2002 - May 2005
Education
Ashford University 2008 — 2009
BAOM, Organizational Management
Westwood 2004 — 2006
AS, Graphic Design and Multimedia
CGS (Computer Generated Solutions) April 2015 - Present
Dell March 2012 - February 2015
Dell Inc. May 2011 - March 2012
Dell February 2009 - April 2011
Dell August 2008 - February 2009
Dell November 2006 - August 2008
Dell April 2005 - November 2006
Best Buy May 2001 - April 2005
Dell July 1997 - October 2000
Incredible Universe - A division of Tandy June 1994 - July 1997
Skills
Cross-functional Team..., Sales Operations, Sales Management, Management, Leadership, Strategy, Outsourcing, Call Centers, Account Management, Direct Sales, Program Management, Vendor Management, Relationship Management, Analytics, Global Management, Staff Development, Vendor Relationship..., Retail, P&L Management, Customer Experience, Sales, Business Process..., Change Management, People Management, Competitive Analysis, Project Management, Sales Enablement, Salesforce.com, Solution Selling, Partner Management, Contract Negotiation, Strategic Planning, Channel Partners, Business Planning, Enterprise Software, Go-to-market Strategy, Marketing, SaaS
Education
Arizona State University 1991 — 1995
Mechanical Engineering
Atos July 2015 - Present
Xerox February 2012 - July 2015
Texas Commission on Environmental Quality (TCEQ) June 2008 - March 2012
Dell Inc. 2006 - 2007
Dell Inc. 2001 - 2006
Dell 1998 - 2001
Dell 1995 - 1998
Dell 1991 - 1995
Dell Computers 1988 - 1991
Dell 1986 - 1988
Skills
Project Portfolio..., Global Management, Global Strategy, Global Operations, Data Center, Business Intelligence, Oracle Reports, ERP, MRP, Computer Science, Team Building, Cross-functional Team..., Program Management, Process Improvement, Enterprise Software, Integration, SDLC, PMO, ITIL, PMP, Management, Business Process, Vendor Management, Telecommunications, Disaster Recovery, Security, Business Process..., Software Documentation, Team Leadership, IT Strategy, IT Operations, Business Analysis, Strategy, Project Delivery, Start-ups, Outsourcing, IT Management, Software Project..., Project Planning, Networking, Enterprise Architecture, Leadership, Solution Architecture, Unix, Information Technology, Quality Assurance, Servers, Infrastructure, System Deployment, Resource Management
Education
St. Edward's University 1986 — 1989
MA, Administration
The University of Texas at Austin 1984 — 1986
Bachelor, Computer Science
Austin Community College 1982 — 1984
Associate degree, Mathematics
Madre Cecilia Cross
Madre Cecilia Cross
Dell December 2014 - Present
Cleversafe January 2012 - December 2014
SNIA January 2011 - June 2013
Cleversafe February 2010 - January 2012
Compellent Technologies October 2007 - February 2010
Dell Inc. February 2006 - October 2007
Dell Inc. November 2003 - February 2006
Maxwell Technologies June 2001 - November 2004
Comtech EF Data 1998 - 2001
Sanders, A Lockheed Martin Company 1996 - 1998
Skills
Product Strategy, Vendor Management, Enterprise Marketing, Product Management, Product Development, Product Life Cycle..., Alliances, Pricing Strategy, Product Marketing, Product Launch, Storage, Competitive Analysis, Cloud Computing, Virtualization, Go-to-market Strategy, Program Management, Salesforce.com, Pragmatic Marketing..., Bullet Proof Manager, Strategic Planning, Strategic Partnerships, Business Alliances, Channel Partners, Data Center, Enterprise Software, Product Lifecycle..., SaaS, Solution Selling, Storage Area Networks, Storage Solutions
Education
Pragmatic Marketing 2009 — 2009
Pragmatic Marketing Certified
Arizona State University - W. P. Carey School of Business 1999 — 2001
MBA, International Business, Strategic Marketing and New Product Development
Miami University 1991 — 1995
BS, Manufacturing Engineering
Purch August 2014 - Present
Healthy Hound October 2012 - Present
Airbnb March 2010 - June 2014
KLD Energy Technologies November 2009 - October 2012
Dell Inc. October 2006 - November 2008
Level 3 Communications July 2006 - October 2007
Polari (formerly aGLIFF) April 2004 - October 2006
Periscope Holdings 2002 - 2004
NowDocs May 1999 - April 2001
AT&T Mobility 1997 - 1999
Skills
Adobe Creative Suite, Photography, HTML, Microsoft Office, Adobe Acrobat, XP, SharePoint, Program Management, Product Management, Project Planning, Project Management, Technical Writing, Software Documentation, Social Media, Strategy, Event Planning, Social Media Marketing, Editing, Blogging, Public Relations, E-commerce, Marketing Strategy, Marketing, Facebook, Product Marketing, Content Strategy, Management, Salesforce.com, User Experience, Training, Event Management, Copywriting, Marketing Communications, Content Management, Social Networking, Content Development, Technical Documentation, CMS, Video Production, Digital Media, Brand Development, SEO, Writing, WordPress, Online Marketing, Web Content, Leadership
Education
The University of Texas at Austin 2002 — 2004
Bachelor of Arts (B.A.), Geography, 3.8
Austin Community College 1995 — 1997
Associate of Arts (AA), Radio, TV and Film
FirstFleet, Inc. March 2014 - September 2015
Robert Half Technology October 2012 - March 2014
SVP Worldwide September 2010 - August 2012
Real Steel Fabricators January 2008 - November 2008
Dell Inc October 2001 - July 2007
Convergys Corporation May 2000 - July 2001
Convergys Corporation January 1997 - May 2000
The Sports Authority August 1995 - January 1997
Piggly Wiggly June 1990 - August 1995
Skills
Process Improvement, Troubleshooting, Call Centers, Leadership, Management, Customer Service, Technical Support, Team Leadership, Sales Operations, Databases, Windows, Microsoft Office, Project Management, Training, Vendor Management, Help Desk Support, Forecasting, Human Resources, System Deployment, Strategic Planning, Account Management, Operations Management, SQL, Telematics, Vehicle Tracking, Trucking, TMW, Hours of Service
Education
Salem International University 2012 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Aquinas College 2009 — 2011
Bachelor of Science, Business Administration
Princess Nora bint Abdulrahman University October 2011 - June 2015
Saudi British Centre July 2012 - October 2012
Eddie Bauer May 2008 - May 2009
Dell Inc. October 2002 - April 2008
Microdyne February 2000 - October 2002
MSAD #11 May 1999 - June 2000
MSAD #11 1994 - 1999
Skills
CELTA Certified, Microsoft Office, Excellent classroom..., Native English Speaker, Arabic, Classroom, English, Coaching, Program Management, Teaching, Staff Development, Training, Project Planning, Project Management, Customer Service, Leadership, Curriculum Design, E-Learning, Instructional Design, Public Speaking, Management
Education
Oxford University Press Teachers' Academy 2012 — 2012
Teaching English to Adults Certificate, ESL
Lone Star College CyFair-CELTA 2011 — 2011
CELTA, ESL
Austin Community College 2009 — 2011
Four Semesters, Arabic
University of Maine 1995 — 1999
BMA, Music Education
Harte Hanks February 2014 - June 2015
Package Menswear August 2013 - February 2014
V October 2012 - July 2013
Green Mountain Energy Company March 2009 - October 2011
Seiko Instruments December 2006 - March 2009
Apple Inc March 2005 - August 2006
Dell Inc October 2002 - September 2004
Skills
Sales, Customer Service, Marketing, Social Media, Mac, Public Relations, Blogging, Content Development, Management, Training, Publicity, Facebook, Retail, Employee Training, Social Media Marketing, Social Media Blogging
Education
Lamar University 2001 — 2002
Austin Community College
In Progress, Marketing
Dell May 2014 - Present
Shaklee Corporation May 1999 - Present
Dell January 2011 - June 2014
Dell February 2010 - January 2011
Dell May 2005 - January 2010
2005-2006 Dell Inc February 2005 - January 2006
2004-2005 Dell Inc February 2004 - January 2005
Dell Inc January 2001 - January 2002
Columbus Regional SportsCare January 2000 - January 2001
Skills
Sales, Call Center, Public Relations, Microsoft Excel, Recruiting, Coaching, Computer Hardware, Temporary Placement, Leadership, Marketing, Salesforce.com, Direct Sales, Management, B2B, Strategic Planning, Training, Team Building, Sales Operations, Customer Service, Business Development, Sales Management, Account Management, New Business Development, Solution Selling, Cold Calling, Team Leadership, Vendor Management, Sales Process, Cross-functional Team..., Call Centers, Negotiation, Customer Satisfaction, Selling, Sales Presentations, Cloud Computing, Forecasting, Customer Retention, CRM, SaaS, Strategy, Program Management, Networking, Lead Generation, Small Business, Enterprise Software, Product Marketing, Time Management, Channel Partners, Contract Negotiation, Social Networking
Education
Auburn University 1997 — 2001
Masters, Sports Management/ Health Promotion
Auburn University 1997 — 2000
Bachelor of Science, Kinesiology
Florida College 1995 — 1996
N/A, Undergraduate studies
Alabama Christian Academy 1989 — 1995
Standard Diploma, Mathematics
Volt at Apple Inc. July 2013 - September 2014
Hewlett-Packard March 2011 - July 2013
360Training.com May 2011 - July 2011
Dell Inc January 2008 - May 2010
Texas Energy Support July 2005 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Project Planning, Training, Management, Sales, Account Management
Education
Ashford University 2007 — 2008
Bachelors of Organizational Management, Biology
Trinity Valley Community College
Associates of Liberal Arts Honors
Austin Estate Sales March 2012 - Present
Simplify Life March 2010 - Present
Dell Inc April 2006 - February 2009
Dell Computer Corporation 1997 - 2001
Skills
Management, Leadership, Training, SQL, Testing, Human Resources, Team Building, Process Improvement, Software Documentation, Program Management, Cost Benefit, Business Process...
Education
Austin Community College 1985 — 1989
A.S, Business Management
Dell, Inc January 2006 - Present
Vangent 2010 - 2010
American Express 2005 - 2006
Hewitt Associates 2001 - 2006
Bank of America 1995 - 2001
Skills
Talent Acquisition, Recruiting, Internet Recruiting, SDLC, Technical Recruiting, Benefits Negotiation, Applicant Tracking..., Business Development, Workforce Planning, Screening, Sourcing, Contract Recruitment, Vendor Management, Executive Search, Screening Resumes, Management, Team Leadership, Employee Engagement, IT Recruitment, Information Technology, College Recruiting, Interviews, Talent Management, CRM, Onboarding, Staffing Services, Employer Branding, Resource Management, Temporary Placement, Outsourcing, Human Resources, Training, Networking, Permanent Placement, Consulting, Taleo, Hiring, Cold Calling, Recruitment Advertising, PeopleSoft, HRIS
Education
Arizona State University 1984 — 1989
Bachelor of Science, Business
Dell Inc. August 2006 - Present
Dell Inc July 1997 - May 2006
Dell Inc October 1995 - July 1997
KMW Systems 1986 - 1996
Andrew Corp October 1986 - October 1995
Skills
Perl, XML, Storage, Servers, C++, Python, JavaScript, Technical Support, Testing, Visual Basic, Linux
Education
Park University 2005 — 2007
Bachelor's, Management\Computer Information Systems
Austin Community College 1989 — 2004
Associate's, Electronics Technology
Crockett High School
HomeAway.com March 2015 - Present
HomeAway.com June 2013 - Present
Orrick Solutions July 2012 - June 2013
Dell Inc. June 2004 - July 2012
Spherion January 2003 - June 2004
Trilogy December 2000 - January 2002
Skills
Software Development, Testing, Integration, Virtualization, VMware, Servers, Storage, Cloud Computing, Deployment, IT Management, System Architecture, Operating Systems, Vendor Management, Agile, Security, Process Development, Linux, Software Engineering, Business Intelligence, XML, Documentation, Program Management, Product Management, HTML, RAID, Cross-functional Team..., Team Management, Systems Management, Computer Hardware, Agile Project Management, Strategic Partnerships, Global Alliances, Technology Partnerships, Network Management..., X86, Dell OpenManage, Dell Desktops, Dell PowerEdge Servers, Kickstart, RPM, Red Hat Linux, Microsoft Technologies, Data Center Architecture, Product Development, Data Center, Dell Computers, Enterprise Software
Education
Texas State University 2002 — 2004
Austin Community College 2000 — 2002
Jones Day April 2013 - Present
KeyBank August 2012 - March 2013
KeyBank May 2011 - May 2012
Piscitelli Law Firm May 2010 - August 2010
Dell, Inc August 2008 - August 2009
Cincinnati Office January 2007 - August 2008
DaimlerChrysler Corp May 2006 - December 2006
Neuheisel Law Firm May 2004 - April 2006
Skills
Process Improvement, Procurement, Legal Writing, Contract Negotiation, Supply Chain Management, Negotiation, Contract Management, Purchasing, Cross-functional Team..., Strategic Sourcing, Operations Management, Six Sigma, Logistics, Corporate Law, Supply Chain, Analysis
Education
Cleveland State University - Cleveland-Marshall College of Law 2009 — 2012
Juris Doctorate, Law
Arizona State University - W. P. Carey School of Business 2002 — 2005
B.S, Supply Chain Management
Expedia, Inc. February 2013 - Present
Microsoft November 2008 - February 2012
Dell Inc. April 1992 - April 2008
Dell 1992 - 1993
Skills
Instructional Design, Adult Learning Theory, Personnel Management, Program Management, Project Management, E-Learning, Instructor-led Training, Mentoring, Coaching, Learning Management..., Cornerstone, Call Centers, Project Coordination, Articulate Storyline, Captivate, Authorware, Flash, Photoshop, Video Production, SharePoint, Microsoft Project, Microsoft Office, ADDIE, Customer Service
Education
The University of Texas at Austin 1991 — 1993
Computer Science
Austin Community College 1986 — 1989
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Darryl L Synk & Associates
Course Developer Workshop
AsterMindsCorp June 2014 - Present
TekLink International Inc September 2012 - June 2014
Column5 Consulting January 2010 - August 2012
Microsoft May 2008 - December 2009
Dell, Inc November 1999 - April 2008
Nortel Networks February 1999 - November 1999
IBM Global Services January 1997 - February 1999
Bank of America June 1991 - January 1997
Skills
Enterprise Software, Enterprise Performance..., Enterprise Reporting..., Financial Modeling, Corporate Finance, Project Finance, International Finance, Financial Planning, Financial Analysis, Financial Reporting, Financial Advisory, Corporate Performance..., Contract Negotiations, Contract Management, Project Portfolio..., Project Implementation, Project Planning, Project Execution, Software Project..., Capital Budgeting, Human Capital Management, Business Strategy, IT Strategy, Pricing Strategy, Solution Selling, Solutions Development, Solution Architecture, Business Solutions, Allocations, Cost Analysis, Costing, Cost Management, Cost Estimating, Cost Reduction, Cost Accounting, BPCS, BPC, HFM, Business Objects, Business Intelligence, Business Planning, Business Management, Profitability Management, Profitability Analysis, Strategic Financial..., Managerial Finance, Strategy, Contract Negotiation, Management, Process Improvement
Education
Baylor University - Executive MBA Program 2004 — 2006
EMBA, Business / Finance
Arizona State University 1991 — 1996
B.S., Accountancy and Honor's College
Spiceworks January 2013 - Present
Spiceworks July 2007 - December 2012
Studio Green 2005 - 2007
Dell Inc. 2003 - 2005
Thyme Online Ltd 2001 - 2003
Skills
Art Direction, Corporate Branding, Web Design, Graphic Design, User Interface Design, HTML, CSS, XHTML, MySQL, Adobe Creative Suite, Photoshop, InDesign, Spiceworks, Front-end, User Experience, WordPress, Information Architecture, User Interface, HTML 5, Adobe Fireworks, Pole Dancing, Creative Direction, Project Management, Branding & Identity, Front-end Development, PHP, A/B testing, Multivariate Testing, Illustrator, Lightroom, Mac OS X, Flash, Ruby on Rails, Web Development, Copywriting, Dreamweaver, Car Wash
Education
Art Institute of Houston 1995 — 1996
Diploma, Graphic Design
Sam Houston State University 1991 — 1994
Computer Science
Norman International Inc. August 2015 - Present
WERTHAN LLC July 2014 - July 2015
Dell 2012 - 2013
Dell Inc 2010 - 2012
Dell 2009 - 2010
Dell 2006 - 2009
Dell 2005 - 2006
Dell 2002 - 2005
Medical Industry November 1992 - December 2001
Skills
Management, Direct Sales, Solution Selling, Salesforce.com, Account Management, Sales Operations, Sales Process, Sales, Sales Management, Channel Partners, Selling, Call Centers, Team Building, Leadership, Sales Presentations, B2B, Cold Calling, Forecasting, Managed Services, Professional Services, People Management, Cross-functional Team..., CRM, Customer Acquisition, Call Center, Customer Relations, Business Acumen, Negotiation, Computer Hardware, Business Development, Team Leadership, Consultative Selling, Account Acquisition, Employee Training, Software Industry, Channel Management, Customer Service, Sales Rep Training, Training, Project Management, PMP, New Business Development, Business Strategy
Education
University of North Alabama 1988 — 1988
Graduate Studies, Masters of Counseling program
Athens State University 1986 — 1988
Bachelor of Science (BS), Psychology
Findly March 2014 - Present
SAP / Successfactors March 2013 - March 2014
Salesforce.com March 2011 - March 2013
Oracle Corporation August 2007 - September 2010
Dell Inc April 2003 - August 2007
i2 Technologies January 2001 - December 2002
Sunset Direct June 1996 - December 1999
Skills
Enterprise Software, SaaS, Salesforce.com, CRM, Cloud Computing, Solution Selling, Sales Process, Sales Management, Sales, Sales Operations, Management, New Business Development, Lead Generation, Cross-functional Team..., Leadership, Strategic Partnerships, Business Alliances, Selling, Territory Management, Business Intelligence, Marketing Automation, Customer Relationship..., Marketing, Direct Sales, Demand Generation, Software Industry, Go-to-market Strategy, Siebel, Complex Sales, Sales Force Development, Team Building, Campaign Management, Operations Management, Oracle CRM, Direct Marketing, Coaching, Salesforce Automation..., Support/Service..., Mentoring, Process Improvement, Change Management, Strategy
Education
Arizona State University 1989 — 1996
Bachelor’s Degree, Justice Studies
Superior Technical Resources 2008 - 2009
Technical Scientific and Application - TSA 2007 - 2008
Dell 2005 - 2007
Dell Inc 2003 - 2005
Dell Inc 2002 - 2003
Northwestern Mutual Life 2001 - 2002
Education
Baylor University - Hankamer School of Business 2007 — 2009
Masters, MBA
Texas State University 1999 — 2001
BBA, Marketing
Austin Community College 1996 — 1999
AS, Business Administration
HGST, a Western Digital company October 2013 - Present
Fusion-io July 2008 - October 2013
Dell Inc. 2004 - 2008
Dell, Computers May 2003 - October 2004
Compaq Development Center/HP @ Research Park 2001 - 2003
Skills
OEM, Storage, Enterprise Storage, Storage Area Networks, iSCSI, NAS, Data Center, VMware, Servers, Hardware, SAN, Server Architecture, Linux, Windows, System Administration, Clustering, Virtualization, Fibre Channel, Storage Architecture, Cloud Computing, Storage Solutions, Storage Virtualization, Pre-sales, Oracle Enterprise..., RAID, HP, NetApp
Education
Arizona State University, W. P. Carey School of Business 2007 — 2009
MBA
Texas A&M University 1999 — 2004
Bachelors of Science
Solavei December 2012 - Present
Resources Global Professionals October 2010 - November 2012
Amazon 2011 - 2011
Expedia 2010 - 2011
Microsoft September 2008 - June 2010
Dell Inc June 2007 - August 2008
Dell Inc - Singapore Design Center May 2006 - June 2007
Dell Inc. - Round Rock, Texas January 2004 - April 2006
Dell Inc. - Round Rock, Texas April 2002 - December 2004
Broadwing Communications - Austin, Texas 2001 - 2002
Skills
Forecasting, Hyperion Enterprise, Finance, Managerial Finance, Business Case, Project Planning, Negotiation, Call Center, Oracle, Business Process..., Financial Statement..., Process Improvement, Business Process..., Business Analysis, Financial Analysis
Education
St. Edward's University 2004 — 2006
MBA, Global Business
Arizona State University - W. P. Carey School of Business 1992 — 1997
BS, Finance
Dell 2015 - Present
Dell 2013 - 2015
Dell 2012 - 2013
Dell 2011 - 2012
Highway Technologies 2009 - 2010
Deloitte Consulting 2008 - 2009
Dell Inc. 2007 - 2008
Dell Inc. 2006 - 2007
Dell Inc. 2005 - 2006
Dell Inc. 2003 - 2005
Skills
Supply Chain Management, Six Sigma, Supply Chain, Forecasting, Logistics, Strategy, Management, Leadership, Procurement, Team Building, Strategic Planning, Operational Excellence, Continuous Improvement, Operations Management, Lean Manufacturing, Outsourcing, Budgets, Negotiation, Vendor Management, Inventory Management
Education
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2007
Executive MBA, Global Leadership
Arizona State University 1999 — 2002
Certificate, Quality Analysis
Arizona State University - W. P. Carey School of Business 1999 — 2002
Bachelor of Science, Supply Chain Management
Project Management Institute
Certification, Project Management Professional (PMP)
Villanova University
Certificate, Six Sigma Black Belt
Villanova University
Certificate, Lean Six Sigma
Villanova University
Certificate, Six Sigma Green Belt
Dell Inc 1999 - Present
Dell January 2002 - February 2007
Skills
Leadership, Strategic Planning, Creative Strategy, Solution Selling, Innovation, Sales, Account Management, Sales Management, Program Management, Channel Partners, Direct Sales, Sales Process, Partner Management, Channel, Key Account Management, Sales Operations, SaaS, Pre-sales, Product Marketing, Channel Sales, Lead Generation, Enterprise Software, Selling, Data Center, Business Alliances, Salesforce.com, Strategic Partnerships, CRM
Education
Austin Community College 1997 — 2000
Marketing
US Army Special Operations Command July 2012 - Present
US Army August 2011 - July 2012
US Army April 2010 - August 2011
Metro Nashville Public Schools February 2009 - May 2009
PureSafety December 2007 - December 2008
Dell Inc. June 2004 - December 2007
Skills
Salesforce.com, Team Building, Account Management, Leadership, Customer Service, Sales, Team Leadership, SaaS, Sales Management, Strategic Planning, Management
Education
Appalachian State University 1999 — 2004
Bachelor’s Degree, Business Administration and Management, General
Appalachian State University 1999 — 2004
Bachelor’s Degree, Spanish Language and Literature
BenefitsAlly, LLC October 2012 - Present
VMware February 2012 - October 2012
Next Generation Enrollment January 2011 - January 2012
BenefitSpecialists December 2007 - December 2010
CIGNA Healthcare January 2007 - December 2007
Dell Inc. August 2004 - December 2006
Skills
Employee Benefits, Leadership, Strategy, Health Insurance, Insurance, Healthcare, Pharmacy Benefit..., Prescription Drugs, Analytics, Data Analysis, Financial Analysis, Strategic Communications, Management, Life Insurance, Business Development, Strategic Planning, Team Building, Benefits Administration, Disability Insurance, Customer Service, Marketing, Underwriting
Education
Austin College 2000 — 2004
Bachelor of Arts (B.A.), Business Administration / Honors In Economics
Dell Inc. June 2004 - August 2007
Dell Inc. April 2003 - June 2004
Dell Inc August 1999 - April 2003
Avis Car Rental (Hayes Leasing Company) October 1992 - October 1996
Skills
Customer Experience, Project Management, Process Improvement, Customer Service, Microsoft Office, Troubleshooting, Account Management, Computer Hardware, Team Leadership, Six Sigma, Team Building, Strategic Planning, Vendor Management, Operations Management, Windows, Microsoft Excel
Education
Austin Community College 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Automobile/Automotive Mechanics Technology/Technician
University of Houston
Dell August 2013 - Present
Razorfish April 2013 - August 2013
Maxis Group at 3M September 2012 - February 2013
Dell April 2011 - June 2012
Dell January 1994 - June 2012
Dell Inc. October 1999 - April 2006
Dell Inc. January 1999 - January 2006
Dell Inc. January 1996 - January 1999
Dell January 1994 - January 1996
Skills
Testing, Test Planning, System Testing, Software Quality..., Test Automation, Hardware, Test Management, Integration, Agile Methodologies, Quality Center, Manual Testing, SQL, XML, Globalization, Mobile Platforms, TFS, JIRA, Visual Studio, Global Strategy, Localization Testing, SDLC, Waterfall, Process Improvement, Program Management, Operating Systems, Debugging, Mobile Devices, Regression Testing, Scrum, Software Project..., User Acceptance Testing, Agile Project Management
Education
Eagle Pass High School 1998 — 2000
High School
Austin Community College 1991 — 1994
The University of Texas at Austin 1990 — 1991
Kirkwood High School
St. Simons Middle School
Dell, Inc Account Executive, sales manager, etcIBMJanuary 1976 - August 2000
Education
Arizona State University - W. P. Carey School of Business 1993 — 1995
Amazon May 2015 - Present
Dell Inc May 2012 - October 2013
Dell, Inc April 1997 - May 2012
Dell October 1994 - April 1997
Skills
Outlook, Salesforce.com, Vendor Management, Project Management, Benefits Administration, Expenses, Windows Vista, Employee Benefits, Kronos, Recruiting, Employee Relations, Management, Leadership, Office Management, Sales, Leadership Development, Microsoft Word, Event Planning, PeopleSoft, Call Centers, System Administration, Process Scheduler, Team Building, Process Improvement, Software Documentation, Access, Data Entry, Program Management, Team Leadership, Policy, Visio, Time Management, Lotus Notes, Budgets, Analysis, Performance Management, Hiring
Education
Austin Community College 1980 — 1982
Criminal Justice
Harman International Industries August 2014 - Present
Harman International Industries July 2012 - July 2014
Dell Inc. 2011 - 2012
Dell Inc. November 2009 - February 2011
Dell Inc. September 2008 - November 2009
Dell Inc. May 2004 - September 2008
Applied Materials 1997 - 2004
CDS Leopold 1995 - 1997
Skills
Sourcing & Procurement, Procurement, Sourcing, Strategic Sourcing, Supply Management, Supply Chain Management, Global Sourcing, Vendor Management, Supply Chain, Outsourcing, Spend Analysis, Purchasing, Cross-functional Team..., Contract Negotiation, Contract Management, Materials Management, E-procurement, Ariba, Negotiation, Process Improvement
Education
St. Edward's University 1999 — 2002
MBA, Business Management
Austin College 1991 — 1995
Bachelor of Arts (B.A.), Business Administration and Management, General
Brungot Farms January 2014 - Present
Dell Inc June 1998 - February 2014
Hope & Love 4 Kids January 2012 - March 2013
Dell 2002 - 2003
Skills
Program Management, Vendor Management, Cross-functional Team..., Business Objects, Project Portfolio..., Salesforce.com, Performance Metrics, Non-profits, Supply Chain Management, Leadership, Call Center, Requirements Analysis, Call Centers, Software Documentation, Business Analysis, Process Improvement, Business Process..., Nonprofits, CRM, Analysis, Enterprise Software, Product Management, Business Intelligence, Analytics, Cloud Computing, Strategy, Competitive Analysis, Management, Solution Selling, Partner Management, Demand Generation, Product Marketing, Sales Enablement, Business Development, Outsourcing, Sales Operations, Go-to-market Strategy, Team Leadership, SaaS, Multi-channel Marketing, Customer Experience, Account Management, Channel Partners, Lead Generation, Business Process, Strategic Partnerships, Professional Services
Education
Austin Community College 1998 — 2006
Kasasa by BancVue October 2008 - Present
PPD April 2008 - September 2008
Renew Data Corp September 2007 - October 2007
Applied Materials May 2007 - September 2007
Wincor Nixdorf February 2007 - May 2007
Dell Inc. August 1998 - September 2006
Solectron October 1991 - October 1997
Skills
Troubleshooting, Servers, SQL, Operating Systems, Windows Server, Process Improvement, Microsoft SQL Server, Active Directory, Software Documentation, Databases, Testing, Vendor Management
Education
Austin Community College 2008 — 2008
Database Administration
Dell, Inc January 2005 - January 2009
Dell January 2002 - January 2005
Bantam Electronics/Tinkertronics July 2001 - January 2002
Origin - Electronic Arts October 2000 - July 2001
Dell Computer Corp October 1997 - October 2000
Skills
Storage, ITIL, Virtualization, Analysis, Servers, Networking, Business Process..., Troubleshooting, Disaster Recovery, Training, CRM, VMware, Network Administration, Leadership, Enterprise Software, Business Intelligence, Technical Support, Computer Hardware, Strategy, Data Center, Storage Area Networks, Hardware, Business Development, Six Sigma
Education
Austin Community College 1995 — 1997
Microbiology
Wi-Fi Alliance September 2012 - Present
Cisco May 2011 - September 2012
AMD December 2009 - May 2011
Dell Inc July 2008 - May 2009
E-MDs August 2007 - May 2008
Buffalo Framing and Truss, L.P. January 2004 - December 2006
Digital Mercenaries, Inc. January 2002 - August 2003
MONKEYmedia, Inc. August 1997 - December 2001
Skills
Project Management, Business Analysis, Competitive Analysis, Usability, Conflict Resolution, Customer Service, Employee Training, Marketing Research, Program Management, SDLC, Software Project..., User Experience, Process Improvement, SharePoint, Software Documentation, Quality Assurance, Product Management, Management, Team Building, PMP, Analysis, Project Delivery, Integration, Cross-functional Team..., Risk Management, Leadership, Requirements Analysis, Troubleshooting, Project Planning, Business Process..., Testing
Education
The University of Texas at Austin 1994 — 1999
B.S. Speech Communication, B.S. New Media Design, RTF
Austin Community College
IT Project Management
Dell Inc. January 2007 - July 2013
Dell August 1999 - January 2007
Skills
HTML, VMware, Windows Server, JavaScript, Windows, Designing, Sketching, Art, Videography, Directing, Creativity, Originality
Education
Austin Community College 2012 — 2015
Currently attending
Highschool
Diploma, Design and Applied Arts
UNISYS January 2007 - September 2010
Volt Technical Resources December 2008 - December 2009
Dell Inc. March 2004 - December 2007
EMPIRE SHEET METAL INC January 1999 - January 2003
TOBEY SHEET METAL COMPANY January 1994 - January 1999
UNITED STATES ARMY RESERVES January 1990 - January 1998
Education
CyberTex 2007 — 2008
Certifications
Austin Community College 2005 — 2008
Associate of Applied Science
AXIS (Railcar axle forging) Materials ManagerAXIS Worldwide2008 - Present
Dell Inc 2003 - 2007
Education
Arkansas State University 1983 — 1985
Kennett High School 1976 — 1980
Dell Inc March 2011 - Present
Dell Inc October 2005 - January 2011
Dell Inc November 2000 - January 2005
Dell Inc August 1998 - November 2000
Skills
Program Management, Product Safety, Electromagnetic..., Electronics, Process Improvement, Cross-functional Team..., Global Regulatory..., Regulatory Analysis, Regulatory Submissions, Regulatory Requirements, ISO 17025, RoHS, Laboratory Equipment, Microsoft Office, Acoustic Emission, Acoustic Measurement, Testing, Engineering Management, Product Development, Failure Analysis, Leadership, Management, Manufacturing, Quality Assurance, Quality Management, ISO, Product Lifecycle..., Iso 9000
Education
Austin Community College
Associate of Applied Science Degree, Engineering Technology
Concordia University Texas 1998 — 1999
Computer Science
Howard Payne University 1997 — 1998
Computer Science
Dell March 2010 - Present
Warranty Services January 2006 - April 2010
Dell January 2004 - January 2006
Dell Inc January 2002 - January 2004
Dell January 1999 - January 2002
Dell Inc January 1998 - January 1999
Crouch Industries January 1993 - January 1998
Skills
Sales Operations, Sales, Project Management, Leadership, Management, Customer Service, Windows, Microsoft Excel, Budgets, Marketing, Dell Computers, Contract Management, Strategy, Salesforce.com, Process Improvement, Program Management, Solution Selling, Cloud Computing
Education
Austin Community College
Certificate of Graduation, Business Administration/General Studies
Oracle May 2009 - Present
Dell, Inc October 2004 - December 2008
Dell, Inc January 2004 - October 2004
Dell, Inc December 2002 - December 2003
Dell, Inc December 2001 - December 2002
Dell, Inc December 2000 - December 2001
Dell, Inc August 1998 - December 2000
Shamrock Communications May 1996 - August 1998
Skills
Solution Selling, SaaS, Enterprise Software, Cloud Computing, Channel, Business Alliances, Partner Management, Demand Generation, Go-to-market Strategy, Sales Enablement, Salesforce.com, Channel Partners, Direct Sales, Professional Services, Strategy, Sales, B2B, Sales Process, Key Account Development
Education
The University of Texas at Austin 1990 — 1993
Business, advertising
Austin Community College 1988 — 1990
AA, French
Dell May 2014 - Present
Dell Inc. August 2012 - May 2014
Dell April 2004 - February 2012
Future Electronics 1999 - 2003
Marshall Industries 1991 - 1999
Skills
CSSA Network Security...
Education
Austin Community College
Associate's degree, Business
Dell May 2011 - Present
Dell August 2010 - April 2011
Dell Inc October 2007 - May 2010
Dell January 2006 - October 2007
Dell November 2002 - January 2006
Skills
Cross-functional Team..., Direct Sales, Call Centers, Leadership, Solution Selling, Salesforce.com, Sales Process, Sales Operations, Customer Experience
Education
Auckland University of Technology 1977 — 1979
Electrical Technician Certification
Motorola Solutions May 2011 - August 2013
Arizona State University August 2007 - May 2011
COGNITIVE ENGINEERING RESEARCH INSTITUTE (CERI) August 2007 - May 2011
DELL INC June 2008 - August 2008
HARTFORD INSURANCE COMPANY April 2006 - August 2007
Skills
Usability Testing, Heuristic Evaluation, SPSS, Visio, Illustrator, PowerPoint, Word, Excel, Experimental Design, ANOVA, Questionnaires, Regression, Research Design, Human Factors, Ethnography, User-centered Design, User Experience, Task Analysis, Qualitative Research, Statistics, Analysis, Microsoft Office, Product Design, Industrial Design, User Research, Rapid Prototyping, Interaction Design, User Interface, Usability Engineering, Usability, Design Strategy, Design Thinking, Experience Design, User Interface Design, Information Architecture, Human Computer..., Wireframes, User Experience Design, Microsoft Word
Education
Arizona State University 2009 — 2011
MS, Design Research- Industrial Design
Arizona State University 2007 — 2009
MS, Applied Psychology (Human Factors)
University of North Carolina at Chapel Hill 2002 — 2004
BA, Psychology
University of Rochester 2000 — 2002
Mathematics
Weedsport Central School 1987 — 2000
RE/MAX 1 April 2015 - Present
Stampin' Up! October 2009 - Present
Coldwell Banker United, Realtors March 2014 - April 2015
Dell, Inc 2011 - September 2013
Dell, Inc 1998 - 2009
Dell, Inc 2000 - 2008
Temple Inland 1995 - 1998
RE/MAX Austin Associates 1994 - 1995
Skills
Process Improvement, Team Building, Program Management, Project Management, Leadership, Cross-functional Team..., Customer Service, Operations Management, Software Documentation, Team Leadership, Training, Account Management, Marketing, Performance Management, Contract Negotiation, Vendor Management, Product Management, Business Intelligence, Project Planning, Troubleshooting, Change Management, Contract Management, New Business Development, Leadership Development, Business Analysis, Real Estate, Senior Real Estate, Residential Home..., Buyer Representation, Seller Representation, Email Marketing, Retirement Communities, Multiple Offer..., Cartus Relocation Buyer..., Cartus Relocation...
Education
Champion Real Estate School 2014 — 2014
Realtor, Real Estate, A
Austin Community College 1979 — 1982
Legal Assistant
LC Anderson High School 1972 — 1977
PDS Tech@Dell December 2013 - Present
LPJC Toastmasters January 2011 - Present
Liaison Resources December 2012 - April 2013
Dell Inc. May 2011 - May 2012
Liaison Resources August 2010 - May 2011
The Hondo Group September 2009 - May 2010
DELL May 2008 - May 2009
Dell November 1997 - April 2008
Skills
Program Management, Project Management, Management, Project Planning, Training, Event Planning, Vendor Management, Marketing, Communication, Customer Service, Team Building, SharePoint, PowerPoint, Marketing Research, Project Coordination, Microsoft Office, Public Speaking, Team Management, Public Relations, Sustainability, Customer Experience, Teamwork, Market Research, Knowledge Management, Fraud Detection, Risk Management, Office Management, Portfolio Management, Graphic Design, Information Audit, Information Assurance, Microsoft Word, Time Management, Databases, Cross Functional Team..., Cross-functional Team...
Education
Art Institute of Houston
AA, Visual Communications
PMP Boot Camp
Sprint February 2013 - Present
Verizon Wireless Communications Inc February 2011 - January 2013
Wireless AdvocatesMorrow January 2009 - February 2010
ToyotaChantilly February 2006 - January 2008
All About Cellular January 2004 - April 2006
Dell Inc August 2004 - February 2006
GC Service August 2004 - February 2006
Abacus Communications July 2001 - November 2003
Education
Altanta Technical School 2009 — 2011
Network Specialist, Network Specialist
Atlanta Technical College
Tidewater Community College
Information Technology
Dell November 2013 - Present
PDS Tech, Inc. April 2013 - November 2013
Volt Tech Services at Dell June 2010 - March 2013
Dell Inc June 1993 - September 2011
Dell March 1996 - January 2005
Dell Inc March 2002 - September 2003
Skills
Outlook, Microsoft Word, Microsoft Excel, Real Estate, Management, Auditing, Invoicing, Accounting, Marketing, Accounts Payable, Training, Internal Audit
Education
Park University 2000 — 2004
BS, Business Management
Austin Community College 1992 — 1996
AS, Business Administration
Seton Family of Hospitals November 2009 - Present
Tupperware July 2009 - Present
Dell 2007 - 2008
Dell Inc. 2007 - 2008
Dell 2004 - 2007
Dell January 2000 - January 2004
Dell January 1997 - January 2000
Education
Austin Community College
Greneral Studies of Libral Arts
Texas Comptroller of Public Accounts August 2013 - Present
Midwestern State University January 2011 - May 2013
United Way of America January 2012 - April 2012
Volt Technical Recourses April 2010 - December 2010
Dell, Inc. February 2008 - September 2009
Dell, Inc June 2007 - January 2008
Frankie, Johnny and Luigi's Too October 2006 - April 2007
Westlake Presbyterian Preschool August 2004 - October 2006
Skills
Microsoft Office..., Call Center, Storage, Solution Selling, Cloud Computing, Salesforce.com, Computer Hardware, Direct Sales, Hardware, Sales Operations, Coaching, Sales Process, Technical Support, Troubleshooting, Windows, Team Leadership, Call Centers, Leadership, Sales
Education
Midwestern State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Austin Community College 2002 — 2006
Associates of Science, Mathematics
Dell January 2015 - Present
Dell, Inc 2012 - Present
Dell 2009 - 2012
Dell 2008 - 2009
Dell 2006 - 2008
Dell 2004 - 2005
Law Office of Terry Weldon 2000 - 2005
Peace Corps 1999 - 2000
Skills
Management, Forecasting, Project Planning, Analysis, Cross-functional Team..., Process Improvement, Business Process..., Supply Chain, Sales Operations, Product Management, Business Analysis, Competitive Analysis, Procurement, Leadership, Product Development, Logistics, Salesforce.com, Marketing
Education
St. Edward's University
Master, Business Administration
The University of Texas at Austin
Bachelor of Arts, History
Austin Community College
Paralegal Certificate
Digital Delerium May 2002 - Present
Dell Inc February 2007 - May 2008
GraphicsCopy Solutions May 2006 - December 2006
Sprint PCS September 2003 - January 2005
Response Solutions December 2002 - May 2003
Skills
Animation, Graphic Design, Illustration, Logo Design, Graphics, Illustrator, Advertising, Web Design, QuarkXPress
Education
Art Institute of Dallas 1999 — 2002
Associates, Applied Science
Dell Inc October 2004 - Present
Dell Inc May 2000 - October 2004
Dell Inc March 1996 - May 2000
Crystal Semiconductor August 1995 - March 1996
Skills
Resource Management, PMP, Process Improvement, PMO, Software Project..., Software Documentation, Program Management
Education
Austin Community College 2004 — 2006
Waukegan East High School 1990 — 1990
HS Diploma
Travis County District Attorney's Office June 2014 - Present
Travis County District Attorney's Office March 2012 - Present
Travis County District Attorney December 2008 - February 2012
Dell Inc November 2004 - August 2008
Skills
Outlook, Inventory Management, Fax, Excel, Customer Service, Microsoft Excel, Office Management, Administrative..., Access
Education
Ashford University 2011 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections
ITT Technical Institute 2008 — 2009
AAS, Business Accounting