Dell Services
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1,654 Dell Services employees in database. Find out everything there's to know about Dell Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Dell Services Employees
Deloitte Consulting LLP January 2014 - Present
Accenture Management Consulting August 2012 - January 2014
Dell Services 2010 - August 2012
DHFL Pramerica Life Insurance 2008 - 2010
HCL Technologies November 2006 - December 2008
SBI Life Insurance Co. Ltd. May 2004 - November 2006
Skills
Business Process, Business Analysis, SDLC, Insurance, Requirements Gathering, Project Management, Vendor Management, Management, Functional..., Business Intelligence, Test Scenarios, Problem Solving, CRM, Gap Analysis, Functional Analysis, User Acceptance Testing, Business Process..., Business Development, Requirements Analysis, Business Analysis (Life..., IT Project Management, Business Problem Solving, Insurance Operations, Business Process..., FLMI, Management Consulting, Testing, Consulting, Leadership
Education
Balaji Institute Of Modern Management 2002 — 2004
MBA, Marketing & IT, First Class with Distinction
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1998 — 2002
Bachelor of Engineering (BS), Computer Science, First Division
Kendriya Vidyalaya
Schooling
Dell Services December 2012 - Present
Skills
Active Directory, Windows Server, Servers, VMware, Virtualization, Windows 7, Troubleshooting, Technical Support, Computer Hardware, Windows XP, ITIL, Network Administration
Education
ITT Technical Institute-Corona 2010 — 2012
Associate's degree, Network and System Administration/Administrator
Deloitte September 2013 - Present
Dell Services August 2010 - September 2013
LATB 2005 - 2013
Kaiser Permanente March 2009 - April 2010
Deloitte Consulting March 2005 - March 2009
The Walt Disney Company September 2003 - February 2005
BearingPoint July 2002 - September 2003
Andersen Business Consulting September 1995 - June 2002
The Walt Disney Company 1994 - 1995
The Walt Disney Company 1994 - 1995
Skills
Financial Reporting, Payroll, Auditing, Testing, Benefits, System Design, ERP, Tax, Employee Benefits, Software Design, Business Process, Sarbanes-Oxley Act, Human Resources, PeopleSoft, Process Improvement, Financial Statements, Project Management, Internal Audit, Internal Controls, Management Consulting, SDLC, Sarbanes-Oxley, Information Technology, Business Process..., Business Process..., Shared Services, Management, Business Intelligence, Vendor Management, Integration, Mergers & Acquisitions, Personnel Management, Project Delivery, Budgets, Oracle, Recruiting, Project Planning, PMO, SAP, Software Documentation, Leadership, Business Transformation, IT Strategy, Consulting, Finance, Requirements Gathering, IT Audit, Business Analysis, Change Management, Enterprise Software
Education
Arizona State University 1987 — 1991
BS, Accounting
Dell December 2010 - Present
Dell Services June 2010 - January 2011
AutomateIT LLC August 2005 - May 2010
Lockheed Martin February 2010 - April 2010
Northrup Grumman June 2009 - August 2009
Hunton & Williams LLP April 2006 - May 2009
McGuireWoods LLP 2009 - 2009
Pfizer 2005 - 2009
Skills
Windows 7, VMware, ConfigMgr 2012, MDT 2012, Hyper-V 2012, Microsoft Windows..., Microsoft SQL Server, Windows 8, Microsoft Assessment..., DaRT, AGPM, Windows Readiness..., GimageX, USMT, Microsoft Office 2010, SharePoint 2010, Windows Automated..., AutoIt, Wise Installation System, Office 2010, SharePoint, Wise Installer, Active Directory, Citrix, Hyper-V, Microsoft Office, Disaster Recovery, Virtualization, Information Technology, Technical Support, Software Documentation, Troubleshooting, Windows Server, Integration
Education
American InterContinental University 2000 — 2002
Masters, Information Technology
Troy University 1992 — 1995
Bachelor, Computer Science
Pensacola Junior College 1989 — 1992
Associate, Computer Programming
Pensacola Junior College 1989 — 1992
Associate, Arts
Sabre Corporation 2014 - Present
Sabre Holdings 2010 - 2014
Dell Services May 2006 - August 2010
Perot Systems July 2003 - July 2008
Perot Systems June 2001 - January 2003
HCL Perot Systems December 1998 - June 2001
Skills
Portfolio Optimization, Portfolio Management, IT Outsourcing, Cross-functional Team..., IT Transformation, Enterprise Architecture, People Management, Solution Architecture, IT Strategy, Global Delivery of..., SOA, Leadership, Integration, Management, Business Process, Product Management, Team Management, Software Development, Service Delivery, Account Management, Information Technology, Architecture, Analysis, Product Development, Application Management..., Java, J2EE Application..., XML, Couchbase, Web Services, ServiceMix, SSO, SAML 2.0, Open Token, Oracle Identity Manager, WebSphere Message Broker, Agile Application..., SaaS, Enterprise Software, Agile Methodologies, Project Portfolio...
Education
The University of Texas at Austin - The Red McCombs School of Business 2011 — 2013
MBA, Management
Aligarh Muslim University 1993 — 1997
B. Tech, Electrical Engineering
St. Anthonys School 1981 — 1985
Elementary October 2014 - Present
Conifer Health Solutions April 2012 - October 2014
Dell Services February 1998 - April 2012
Interstate Batteries March 1995 - February 1998
Skills
Project Manager, Community Relations, Event Management, Event Planning, Community Development, Leadership, Project Planning, Program Management, Team Building, Management, Project Management, Leadership Development, Strategic Planning, Customer Service
Education
Arlington Baptist College
The University of Texas at Dallas
Limelight Networks May 2012 - October 2013
Frost & Sullivan June 2011 - August 2011
Akamai Technologies August 2008 - June 2010
Dell Services February 2006 - August 2008
Dell Services February 2006 - May 2006
Skills
Pre-sales, Customer Retention, Enterprise Solution..., Product Strategy, Cloud Computing, Digital Presence..., Channel Sales, Product Management, Customer Acquisition, Content Delivery, Internet Strategy, Mobile Strategy, SaaS, Web Performance, Telecommunications, Salesforce.com, PaaS, Solution Selling, Management, Marketing, Business Analysis, Business Development, Leadership, Market Research, Marketing Strategy, Strategy, Consulting, Competitive Analysis, Product Marketing
Education
Thunderbird School of Global Management 2010 — 2012
MBA (International Business)
B. M. S. College of Engineering 2002 — 2006
BS
Dell February 2013 - Present
Dell Services April 2011 - March 2013
Dell Services May 2009 - April 2011
Ball State University Isom Department August 2008 - May 2009
Ball State University August 2005 - May 2006
Ball State University August 2004 - May 2006
Wal-Mart May 2004 - May 2006
United Artists February 2002 - February 2004
Skills
Software Documentation, Operating Systems, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Microsoft Excel, Public Speaking, Outlook, Access, Hospitals, Critical Thinking, Time Management, Healthcare, Management, Account Management, Training, Windows, Leadership, Process Improvement, Team Leadership, Troubleshooting, Team Building, Computer Hardware, Data Analysis, System Administration, SharePoint, HIPAA, Project Management, Visio, Analysis, Healthcare Information..., Windows 7, Strategic Planning, EHR, Change Management, Business Analysis, EMR, Databases, Cerner, Healthcare Management, Technical Support, Networking, Enterprise Software, CPOE, Disaster Recovery
Education
Lawrence North High School 2000 — 2004
High School Diploma
Ball State University - College of Business 2004 — 2009
B.S., Information Systems- Systems Analysis and Design
Palm Beach State College 2011 — 2012
Associate of Science - Nursing, Nursing
University of Phoenix 2015 — 2019
Master's degree, Project Management
US Army 2007 - Present
lululemon athletica 2015 - 2015
MedSynergies October 2013 - November 2014
Dell Services July 2011 - October 2013
Crossfit Plano February 2012 - January 2013
Hand Surgery Specialists of Nevada February 2008 - February 2011
US Navy 2002 - March 2007
Skills
Healthcare, Fitness Training, Trauma, Sports Nutrition, EMR Training, Consulting, Military Operations, Combat Medicine, Epic Systems, Project Management, Personnel Management, Personal Training, Epic Ambulatory, Combat Lifesaver, Training, Medicine, Orthopedic, Weapons, Healthcare Information..., Leadership, EMR, Surgery, Counterterrorism, Hospitals, EHR, Combat, Firearms, Physical Security, Process Improvement, Team Building, Public Speaking, Microsoft Office, Military Experience, Medical Coding, PowerPoint, Microsoft Excel, Force Protection, Microsoft Word, Military, First Aid, Nursing, Ambulatory Care, Software Documentation, HIPAA, Command, Ambulatory, Cpr Certified, Analysis, CPR Certified
Education
American Military University 2010 — 2015
Bachelor’s Degree, Sports and Health Science (Pre-Sports Medicine)
Saddleback College 2005 — 2007
Emergency Medicine
VeriFone September 2014 - Present
Dell Services 2007 - 2011
Telvista Inc. 2006 - 2007
Assured Self Storage 1996 - 2006
Skills
Customer Service, Technical Writing, Technical Support, Employee Training, User Interface Design, Linux Desktop, Windows XP Pro, Windows 7, Microsoft Excel, Microsoft Word, Microsoft Office, Technical Training, BMC Remedy, Active Directory, Troubleshooting, Hardware, Software Installation, Software Documentation, VPN, Servers, Help Desk Support, Wireless Networking, Networking, Windows, OS X, SharePoint
Education
Arizona State University 2011 — 2014
Bachelor of Interdisciplinary Studies, Technical and Scientific Communication / Small Business
Satyam venture October 2013 - Present
Cosma International Group of Magna International Inc. October 2013 - Present
Dell Services August 2010 - Present
InDepth Engineering Solutions June 2013 - October 2013
MSC Software August 2009 - August 2010
Satyam Computer services Limited January 2005 - August 2009
Skills
CAE, Finite Element Analysis, Hypermesh, ANSYS, Nastran, Heavy Engineering, Abaqus, Solidworks, Pro Engineer, Simulations, Mechanical Engineering, Structural Analysis
Education
Andhra University 2002 — 2004
M.E, CAD/CAM
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Mechanical
athenahealth January 2015 - Present
Razor Insights January 2013 - January 2015
Evolved Practice Management January 2011 - January 2014
Dell Services December 2009 - December 2011
Jackson Hospital & Clinic, Inc November 2007 - December 2009
Health Care Systems, Inc. September 1999 - November 2007
Skills
Project Management, Software Build, Healthcare, CPOE, Testing, Hospitals, EHR, SDLC, Healthcare Information..., EMR, Healthcare Consulting, HL7, Informatics, Revenue Cycle, Nursing, Meditech, Ambulatory, Healthcare Industry, Software Implementation, Healthcare Management, Crystal Reports, Health Information...
Education
University of Alabama
Auburn University at Montgomery
BSBA, Marketing
Dell Services October 2010 - Present
Dell Services June 2006 - October 2010
Skills
Client Engagement, Business Analysis, Requirements Analysis, SDLC, Business Intelligence, Data Analysis, SQL, PL/SQL, ITIL, Unix, Software Project..., Agile Methodologies, SharePoint, Requirements Gathering, Oracle, Java, Microsoft Excel
Education
B. M. S. College of Engineering
Medical Electronices and Engineering
SMITH HAYES Financial Services April 2014 - Present
Advanced Medical Imaging February 2012 - January 2013
Dell Services June 2004 - February 2012
Skills
Customer Service, Microsoft Office, System Administration, Process Improvement, Windows, Customer Satisfaction, Call Centers, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Education
Southeast Community College 2014 — 2016
Associate’s Degree, Office Professional - Administrative Focus
Southeast Community College 2011 — 2013
Associate's Degree, General Studies
Southeast Community College-Beatrice 2002 — 2003
Surgical Technology/Technologist
Iowa Western Community College 2001 — 2002
Legal Assistant/Paralegal
Contractor for Coram CVS/Specialty Infusion Services April 2014 - Present
Dell Services January 2012 - April 2014
CCI- Computer Consultants International, Inc. October 2010 - August 2011
Applied Technology Consulting August 2010 - December 2010
Seton Family of Hospitals November 2003 - June 2010
Integrisource Inc August 2001 - November 2003
Compuware Corporation November 2000 - July 2001
Spectrum Software Services (S3G) November 1996 - May 1999
Texas Legislative Council August 1990 - November 1996
United Gas Pipeline Company June 1989 - July 1990
Skills
SQL, PL/SQL, ORACLE, COBOL, JavaScript, access, Data Analysis, Analysis, Systems Analysis, DB2, Informix, HTML + CSS, EDI, Supply Chain, Government, Healthcare, Excel, Microsoft Office, Data Warehousing, Lawson, Oracle, Access, Microsoft Excel, Databases, Integration, Software Documentation, Unix, Testing, ERP, Program Management, SDLC, Visio, Business Analysis, Requirements Analysis, Crystal Reports, Visual Basic, SharePoint, Requirements Gathering, Software Development, Business Process
Education
Texas State University 1987 — 1989
BBA, Computer Information Systems
Austin Community College 1986 — 1987
The University of Texas at Austin 1982 — 1986
Computer Science
Tech Mahindra (formerly Mahindra Satyam) July 2011 - Present
Dell Services December 2009 - July 2011
Accenture August 2007 - December 2009
Various Discrete Manufacturing,Auto Ancillary,Engineering Industries December 2001 - July 2007
Skills
Pre-sales, ERP, SAP ERP, Global Delivery, SAP, Requirements Analysis, SDLC, SAP Implementation, Integration, Business Process, Outsourcing, SAP Netweaver, Project Management, Testing, CRM, Management, Resource Management
Education
Atomic Energy Central School
Bharathidasan University
BE, Electrical and Electronics Engineering
Children's Mercy Hospital September 2013 - Present
Dell Services April 2012 - August 2013
Dell Services February 2011 - April 2012
Cerner Corporation July 2008 - February 2011
Advanced Manufacturing Institute May 2007 - May 2008
Skills
PowerChart, CPOE, Cerner, Informatics, Software Documentation, Process Improvement, PowerPlans, Troubleshooting, Healthcare Information..., EHR, EMR, Software Implementation, Management, Ambulatory, HIPAA
Education
Avila University 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
Kansas State University 2004 — 2008
Business Administration, Marketing
Dell Services June 2010 - Present
Perot Systems June 2009 - May 2010
Clever Consulting Inc. January 2009 - May 2009
EnteGreat, Inc. May 2000 - December 2008
Raytheon Engineers and Constructors June 1980 - April 2000
Skills
SAP Netweaver, ABAP, Integration, Testing, ERP, SAP, Business Analysis, Requirements Analysis, MES, Software Project..., Automation, Web Services, Software Development, Manufacturing, Business Intelligence, Solution Architecture
Education
Auburn University 1972 — 1976
BSME, Engineering
T-System Inc. 2015 - Present
McAfee Security 2013 - 2014
Dell Services July 1998 - November 2012
B&H Commercial Services February 1998 - July 1998
First Christian Church of Nacogdoches, Texas 1988 - 1997
Skills
Program Management, Project Management, itil, PMI, Software Development, Process Improvement, Change Management, SQL, IT Strategy, Software Project..., Business Process..., Cross-functional Team..., Integration, Strategic Planning, Project Planning, Customer Service, PMP, ITIL, Oracle, Unix, Security, Software Documentation
Education
Arkansas Tech University
BA, Music Education
Baylor University
MM, Choral Conducting and Literature
Dell Services December 2012 - Present
HP May 1998 - May 2011
Education
Angelo State University 1980 — 1982
Bachelor of Science (B.S.), Computer Science
Big Spring High School
Deloitte August 2015 - Present
Deloitte October 2013 - August 2015
Deloitte January 2012 - October 2013
Concentra March 2011 - October 2011
Acquity Group September 2010 - March 2011
Dell Services September 2009 - September 2010
Perot Systems August 2008 - September 2009
Skills
Process..., Roadmap Planning, Time Management, Taxonomy Design, Technical Writing, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Project, Adobe InDesign, Adobe Photoshop, Daptiv PPM, Daptiv Advanced Report..., ZeOmega Maya, Lotus Notes, MIE WebChart, Visio, Outlook, PowerPoint, Project Portfolio..., MS Project, Project Management, Program Management, Requirements Analysis, Analysis, Software Documentation, SharePoint, Business Analysis, Access
Education
Brookhaven College 2011 — 2011
Technical Writing
Perot Systems Healthcare Academy 2008 — 2008
Healthcare IT
Ball State University - College of Business 2003 — 2008
Bachelor's, Information Systems, Vocal Performance
Tanner Health System July 2013 - March 2015
Redlands Community Hospital October 2011 - December 2012
Dell Services May 2011 - October 2011
King's Daughters Hospital 2007 - 2009
Skills
Software Documentation, CPOE, Business Analysis, Healthcare Information..., Integration, Troubleshooting, Meditech, Client/server, Physicians, Visio, Training, EHR, Documentation, Access, Nursing Process, Nursing Documentation, Provider Education, Health Informatics, Dragon Naturally..., Singer-songwriter, Customer Follow-up, Customer Service, EMR, Informatics, Project Management, Healthcare, Leadership, Music
Education
Austin Community College 1990 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse, Graduate
Austin Community College 1990 — 1993
A.S., Registered Nursing/Registered Nurse
Dell Services November 2009 - Present
Skills
Web Services, Software Development
Education
Amherst College
Razorthink July 2012 - Present
Emirates Group March 2011 - July 2012
Dell Services February 2011 - July 2012
Qwest Communications July 2008 - February 2011
Skills
Spring Framework, Node.js, JSP, JSF, XML, AJAX, Core Java, Web Services, Velocity, Cassandra, MongoDB, MySQL, Oracle Database, Microsoft SQL Server, jQuery, Struts, JPA, Hibernate, Apache Spark, Ant, Tortoise SVN, CVS, RESTful WebServices, Maven, EJB, JMS, RichFaces, JBoss Application Server, Tomcat, Jetty, WebLogic, PHP, SQL, Java, Networking, Software Development, Unix
Education
B. M. S. College of Engineering 2004 — 2008
Telecommunications
AOC Solutions, Inc. July 2015 - Present
NA 2000 - Present
Dell Services January 2008 - July 2015
Skills
Microsoft Office, Microsoft Excel, Customer Service, Banking, Proctoring, Microsoft Word, Education, Teaching, PowerPoint, Accounts Payable, Accounts Receivable, Financial Analysis, Account Reconciliation, Financial Reporting, General Ledger, Financial Accounting, Accounting, Management, Finance, Auditing, Internal Audit, Leadership, Loans
Education
American University 1980 — 1986
MBA, Real Estate and Finance
American University
Master's degree, Real Estate and Finance
Phreesia February 2015 - Present
Ball State University 2012 - Present
Community One, Inc. 2012 - Present
Timeless Medical Systems April 2013 - February 2015
Dell Services 2012 - April 2013
Dell Services 2009 - 2012
Perot Systems 2008 - 2009
Muncie-Delaware County Economic Development Alliance 2007 - 2008
Desktop Resources, Inc. 2007 - 2007
Indianapolis International Airport 2006 - 2006
Skills
ITIL, Vendor Management, Healthcare Information..., Disaster Recovery, PMP, Business Analysis, Data Center, Process Improvement, Visio, SharePoint, Software Project..., Program Management, Leadership, Team Leadership, Project Management, Virtualization, IT Management, Software Documentation, Analysis, Requirements Gathering, Business Process, NICU, Healthcare, Healthcare Management
Education
Ball State University - College of Business
Bachelor of Science, Management of Information Systems
Perot Systems Healthcare Academy
Healthcare Information Technology
CDK Global April 2014 - Present
Bewitching Book Tours September 2011 - Present
LSJ Marketing June 2012 - April 2014
Dell Services September 2009 - June 2012
Perot Systems (Volkswagen) April 2007 - September 2009
Perot Systems (Volkswagen June 2004 - April 2007
Perot Systems (Volkswgen) June 2003 - June 2004
Perot Systems (Volkswagen) June 2002 - June 2003
Best Western ConCorde Inn May 2001 - June 2002
Best Western ConCorde Inn May 2001 - June 2002
Skills
Customer Service, Customer Relations, Coaching, Hiring, Quality Assurance, Microsoft Office, Quality Management, Problem Solving, Process Improvement, Recruiting, Customer Retention, Customer Satisfaction, Training, Forecasting, Software Documentation, Leadership, Management, Time Management, Analysis, Sales, Facebook, Outlook, Customer Experience, Microsoft Excel, Call Centers, PowerPoint, Team Leadership, Microsoft Word, Team Building, Data Analysis, Social Networking
Education
Baker College Business and Corporate Services 2008 — 2012
Business Management
Oakland University 1998 — 2000
General Studies
Accela October 2012 - Present
Dell Services August 2008 - October 2012
Kerman Christian School July 2005 - June 2008
Alorica February 2004 - June 2007
Skills
Computer Hardware, Troubleshooting, Information Technology, Active Directory, Windows Server, Dell Computers, SQL, Microsoft SQL Server, SharePoint, Dell PowerEdge Servers, Windows, System Administration, Windows 7, Disaster Recovery, XP, C#, .NET, xUnit, Moq, NUnit, Programming, Windows XP, Java, Databases, Visual Basic, Technical Support
Education
American InterContinental University 2011 — 2012
Bachleor's of Information Technology, Software Programming
Heald College 2003 — 2004
Assoicates of Science, Buisness Software Applications
Center for Advanced Research and Technology 2000 — 2001
Certification, Telecommunications Technology/Technician, 12th
Matthew Heath Harper April 1994 - Present
Dell Services October 2010 - May 2012
Trinity Fellowship July 2004 - October 2008
Skills
Band, Music, IT Operations, PC maintenance, Citrix, BMC Remedy, Bassist, Network Administration, A+ Certified, CCNA, Audio Engineering, Stage Lighting, Lighting Design, Stage Management, Sound, Entertainment, Recording, Studio Recording, Troubleshooting, Bass, Live Events, Technical Support, Festivals, Customer Service, Hardware, Live Sound, Networking, Concerts, Audio Editing, Performing, Computer Hardware, FOH, Musical Theatre, Music Production
Education
Amarillo College
Dell Services October 2005 - Present
DIFFERENTIAL TECHNOLOGIES LTD., NEW DELHI February 2005 - October 2005
Skills
SQL Server 2005/2008 R2, SSRS, SSIS, SSAS, Crystal Reports, TFS, Visual Studio, ASP.NET, T-SQL, BOXI, XML, C#, Software Development, Requirements Analysis, Visual Basic, VB.NET, VS.NET, Quality Center, PL/SQL, .NET, VBA, HP UFT, HP ALM/QC Administrator, HP Performance Center..., SSRS
Education
Dr. B.R. Ambedker University, Agra 1999 — 2002
Master of Computer Applications (M.C.A.), Computer Science, First Grade
Kumaun University 1994 — 1997
Bachelor of Science (B.Sc.), Physice, Math, chemistry, II
Gorvement Inter College, Gwaldam, chamoli, Uttarakhand, India 1992 — 1994
Intermediate, Physics, Math, Chemistry, English, S.Sc.,
Dell Services May 2008 - August 2011
Dell Services December 2006 - August 2011
Skills
Hardware Installation, Hardware Planning and..., Printers, LAN-WAN, Desktop Computers, A+ Certified, Windows 2000, Network Administration, CompTIA A+ Certification, Help Desk Support, Server Administration, Laptops, Hardware Support, Workstations, Wireless Networking, DHCP, Microsoft Exchange, Software Installation, Computer Repair, Windows Server, XP, VMware Workstation, Software Implementation, Windows 7, Remote Access, Computer Hardware, Windows Vista, Cabling, Remote Desktop, Technical Support, Windows XP Pro, Cisco Routers, Norton Ghost, Hardware, Blackberry Enterprise..., Computer Security, Microsoft Operating..., Antivirus, Servers, Group Policy, DNS, Active Directory, Storage, Data Center, Troubleshooting
Education
Alabama State University 2000 — 2002
Kronos January 2013 - Present
Dell Services March 2011 - December 2012
Huffman Roofing January 2001 - August 2010
Collective Consulting 2010 March 2010 - May 2010
Paradigm Shift Consulting August 2009 - March 2010
Riakt Studios January 2006 - January 2007
Frauhiger Livestock January 1997 - January 2002
Skills
Disaster Recovery, Customer Service, Management, Workshop Facilitation, Sales, Inventory Management, SAP, Business Process, Marketing, Flash, Human Resources, Project Planning, MS Project, Leadership, SDLC, Project Management, Theft Prevention, Sunglasses, Process Improvement, Business Analysis
Education
Dell's Heathcare Academy 2012 — 2012
Healthcare IT
Ball State University - College of Business 2005 — 2010
Bachelor of Science, Information Systems
Saint-Gobain
Internship, IT Department
Indiana University—Purdue University Fort Wayne
CareCentrix March 2015 - Present
MedSolutions February 2014 - March 2015
MedSolutions September 2011 - February 2014
Dell Services August 2009 - September 2011
US Army 2001 - 2007
Skills
Leadership, Program Management, Process Improvement, Team Building, Management, Project Management, Cross-functional Team..., Product Management, Training, Healthcare, Leadership Development, Outsourcing, Software Documentation, Change Management, Start-ups, Project Planning
Education
Lipscomb University 2009 — 2010
Masters, MBA
Austin Peay State University 2007 — 2009
Bachelor, Economics
Laws Household August 2014 - Present
Dell Services July 2009 - August 2014
McKesson Provider Technologies November 2005 - February 2009
Renaissance IT April 2003 - October 2005
IASIS Healthcare December 2000 - March 2003
Superior Consultant Company September 1998 - November 2000
HBO & Company November 1987 - August 1998
Mount Sinai Medical Center March 1976 - April 1987
Education
Medical College of Wisconsin 1985 — 1987
Master of Science Nursing, Nursing Administration, Communication Minor
Alverno College 1977 — 1980
Bachelor of Science in Nursing, Minor in Communications
Saint Mary's School of Nursing 1966 — 1969
Diploma in Nursing
HD Vest Financial Services December 2013 - Present
Dell Services August 2010 - August 2013
Allstate Insurance August 2005 - November 2009
Allstate Insurance August 2002 - September 2005
US Army September 1980 - December 1983
Skills
ITIL, Project Management, PMP, CRM, PMO, Telecommunications, Cloud Computing, Business Analysis, Management, Troubleshooting, Cross-functional Team..., Team Leadership, Project Planning, Networking, Leadership, Testing, Product Management, Vendor Management, Training, Service Delivery, Security, Process Improvement, Business Process..., Program Management, Integration, Resource Management, SharePoint, Information Technology, Visio, SDLC, Project Portfolio..., IT Strategy, IT Service Management, Software Project..., Software Documentation, IT Management, Business Process, Requirements Gathering, Disaster Recovery, Change Management, MS Project, Requirements Analysis, Project Delivery, Access, Outsourcing, Data Center, Enterprise Architecture, Software Development, IT Operations
Education
Alcorn State University 1976 — 1980
BS, Technology / Electronics
Leadership Allen
City of Allen Chamber of Commerce
Dell Services March 2012 - Present
Dell Services August 2007 - March 2012
Dell Services January 2007 - August 2007
Dell Services May 2006 - January 2007
Dell Services July 2005 - May 2006
Dell Services November 2002 - July 2005
Opion, Inc June 2000 - September 2002
Advanced Solutions International (ASI) June 1999 - June 2000
The Erickson Agency April 1997 - September 1998
Skills
PMP, Change Management, Team Building, Business Strategy, Program Management, Project Management, Business Process..., Strategy, Analytical Skills, Leadership, Process Improvement, Product Management, Budgets, Strategic Planning, Management, Business Process, Marketing, Data Analysis, Strategic Communications, Competitive Analysis, Project Planning, Public Relations, Quality Assurance, Consulting, Human Resources, Cross-functional Team..., Management Consulting, Vendor Management, Forecasting
Education
American University - Kogod School of Business 1998 — 2000
MBA, Marketing Management / Information Technology/ Entrepreneurship
George Mason University 1993 — 1997
BA in Communications, Marketing/ Advertising/Public Relations/Broadcast Journalism
Paul VI
Dell Services December 2010 - Present
Dell Services May 2003 - November 2010
First American Data Services March 1979 - May 1991
Skills
ITIL, IT Service Management, Integration, Data Center, Disaster Recovery, Vendor Management, Cloud Computing, IT Management, IT Strategy, Enterprise Architecture
Education
Southern Methodist University - Cox School of Business 1992 — 1992
Mid-Management Program
Allegany College of Maryland 1976 — 1978
Associate of Arts (AA), Electronic Data Processing
Dell Services August 2006 - Present
Dell August 2006 - Present
Perot Systems 2006 - Present
Dynegy August 1996 - December 2002
Natural Gas Clearinghouse - NGC - Dynegy 1996 - 2002
Skills
Troubleshooting, Vendor Management, Disaster Recovery, Business Analysis, Process Improvement, Project Management, Gap Analysis, Requirements Analysis, Data Center, Business Continuity, ITIL, IT Management, SharePoint, IT Strategy, Business Process, SDLC, Security, Cloud Computing, Integration, Enterprise Architecture, IT Service Management, Active Directory, Business Intelligence, Software Documentation, Visio, Software Project..., Business Process..., Servers, System Deployment, Citrix, PMP, IT Operations, Solution Architecture
Education
Capella University 2011 — 2015
Information Security
Ashford University 2009 — 2010
MBA, MIS
The University of Texas at Dallas
CS
LPA Software Solutions October 2013 - Present
Nationstar Mortgage February 2013 - October 2013
Dell Services February 2012 - December 2012
JPMorgan November 2004 - February 2012
University of Central Oklahoma January 2003 - May 2004
Tulle Corporation January 2000 - August 2002
Skills
Cognos, Cognos ReportNet, SQL Server, Access, ASP, Visio, Analysis Studio, Excel, Word, Java, JSP, PowerPoint, Photoshop, Flash, OLAP, Data Warehousing, MySQL, Business Intelligence, PL/SQL, Data Modeling, Visual Basic, Databases, SQL, Dashboards, Oracle SQL, HTML, JavaScript, Windows, Business Analysis, Requirements Analysis, Database Design, XML, VBA, SharePoint, Microsoft SQL Server, Oracle, Microsoft Word, Dashboard, Microsoft Excel, SDLC, Requirements Gathering, Cognos Framework Manager, Cognos Active Reports, Cognos Business Insight, Cognos Business Insight..., Jasper Reports, jQuery, Analysis, Crystal Reports, SSRS
Education
Amberton University 2008 — 2010
MBA, Strategic Leadership
University of Central Oklahoma 2002 — 2004
BS, Computer Science
Hamdard University 2000 — 2002
BS, Software Development
Dell Services July 2007 - Present
Capital One Auto Finance October 2005 - July 2007
United States Air Force July 2003 - October 2005
Air Force January 2001 - July 2003
Baylor University June 1999 - January 2001
USAF July 1997 - June 1999
Skills
Program Management, Project Management, Agile Methodologies, Management, Process Improvement, PMP, Resource Management, Organizational..., Vendor Management, Business Analysis, Cross-functional Team..., Operations Management, Team Building, Leadership, Integration
Education
Central Michigan University 1997 — 1999
MSA, Health Services Administration
Angelo State University 1989 — 1995
BBA, Computer Science
Angelo State University 1989 — 1992
BBA, Marketing Research
Dell February 2014 - Present
Dell March 2013 - January 2014
Dell Services January 2011 - February 2013
Dell June 2009 - June 2011
Dell Global Services Product Development and Marketing October 2006 - June 2009
Dell Inc. June 2005 - October 2006
Dell Inc. September 2003 - June 2005
Dell June 2000 - September 2003
Yonsei University December 1998 - May 2000
Skills
Cross-functional Team..., Product Life Cycle..., Go-to-market Strategy, Program Management, Segmentation, Cloud Computing, Strategic Planning, International Business, Strategy Development, Strategic Analysis, Change Leadership, Strategic Leadership, Solutions Development, Services Marketing, Product Development, Product Management, Product Launch, Product Lifecycle..., Strategy, Solution Development, Change Management, Vendor Management, Business Process..., Strategic Partnerships, Business Intelligence, Storage, Managed Services, Management, Enterprise Software, Consulting, CRM, Leadership, Start-ups, Professional Services, Account Management, Business Development, SaaS, P&L Management, Solution Selling, Executive Management, Partner Management, Business Alliances, Sales Enablement, Competitive Analysis, Channel Partners, Product Marketing, Sales, Analysis
Education
LeTourneau University 2003 — 2005
MBA
Ambassador University 1993 — 1997
BS
IGATE January 2015 - Present
Mindtree January 2014 - January 2015
MindTree Ltd. February 2011 - December 2013
Dell Services March 2010 - February 2011
Infosys December 2007 - March 2010
Skills
.NET, ASP.NET MVC, C# 4.0, Microsoft SQL Server, ADO.NET, WCF, jQuery, Entity Framework, ASP.NET, AJAX, ASP.NET AJAX, JavaScript, LINQ, Enterprise Library, IIS, Windows Services, SSRS, DTS, XSLT, Telerik Web Controls, SMTP, HTTPWatch, NVelocity, Moq, Tortoise SVN, VSS, TFS, HTML, XML, CSS, Web Services, JSON, C#, SDLC, MVC, Subversion, Database Design, Unit Testing
Education
B. M. S. College of Engineering 2003 — 2007
Engineer's Degree, Electronics and Communications, First Class
St. Joseph's P.U. College 2000 — 2003
High School, Physics-Chemistry-Mathematics-Computer Science, 81.17%
T. Oxford Public School
Council for the Indian School Certificate Examination (CISCE), Mathematics, Chemistry, Biology, Physics, Economics, Geography & History, 90.83%
Cyient April 2013 - Present
Dell Services September 2009 - October 2012
Perot Systems August 2003 - September 2009
United Technologies 2008 - 2009
Hamilton Sundstrand 2003 - 2008
MYM Trade & Channel 1997 - 2000
Elmer softwares 1997 - 1998
Skills
Requirements Analysis, SDLC, Agile Methodologies, Software Project..., Solution Architecture, Vendor Management, Data Warehousing, SOA, Oracle, Microsoft SQL Server, .NET, Pre-sales, Integration, Business Intelligence, Web Services, Global Delivery, Business Analysis, ASP.NET, Agile Project Management, PL/SQL, Requirements Gathering, Project Management, Software Development
Education
Manipal Institute of Technology 1996 — 1997
M.Tech (MS), Comp Sc.Engg
Nagarjuna University 1990 — 1991
PGDCA, Computer Applications
Awadhesh Pratap Singh Vishwavidyalaya 1987 — 1989
M.Sc, Electronics
Andhra University 1983 — 1986
B.Sc, Physics
Dell Services 2011 - Present
Securus Technologies May 2005 - January 2011
Securus Technologies May 2005 - 2011
Allegiance Telecom December 2003 - May 2005
Alcatel April 1999 - September 2003
MCI 1997 - 1999
Octel 1992 - 1995
Tigon 1991 - 1995
Skills
TDM, Telecommunications, Broadband, PPPoE, Metro Ethernet, Carrier Ethernet, Access Networks, Adtran, Force10, Gigabit Ethernet, VoIP, PSTN, SDH, DWDM, Ethernet, IP, SIP, Switches, TCP/IP, Network Engineering, Network Design, Fiber Optics, Routing, WAN, Routers, Troubleshooting, CCNA, LAN-WAN, Computer Network..., Telephony, Networking, EIGRP, Cisco Technologies, OSPF, Data Center, Technical Support
Education
DeVry University 1999 — 2001
BS, Technical Managment
ITT Tech 1990 — 1992
AAEET, Electronics
Ball State University 1988 — 1990
English - Secondary Education
Pike
GuideIT December 2014 - Present
Dell January 2014 - November 2014
Dell July 2012 - November 2014
Dell August 2013 - January 2014
Dell Services July 2011 - July 2012
Keller Independent School District July 2000 - July 2011
Texas Rangers Baseball Club March 2006 - September 2006
Target October 2003 - July 2006
Best Buy March 1995 - June 1996
Skills
Printers, Troubleshooting, Networking, Management, Computer Hardware, Organization, Software Installation, Network Administration, Customer Service, Operating Systems, Service Delivery..., Project Management, Switches, Technical Support, Laptops, Hardware, Windows, Software Documentation, ITIL
Education
Tarrant County College 2011 — 2012
Associate of Arts (AA), Business Administration and Management, General
Camp Certify 2004 — 2004
Certification, A+ Hardware and Operating System
Computer Minds 2004 — 2004
Certification, Network+
Arapahoe Community College 1984 — 1986
Dell Services March 2011 - Present
Verizon Data Services India February 2009 - February 2011
iSOFT October 2005 - February 2009
Skills
.NET, WCF, ASP.NET, SharePoint, SQL Server, SSRS, XML, Microsoft SQL Server, JavaScript, LINQ, Windows Azure, Software Development, C#, SDLC, Requirements Analysis, Web Services, Software Project..., SQL, Web Development
Education
Symbiosis Institute of Business Management 2005 — 2007
Post Graduate Diploma in Business administration, Human Resource
Anna University 2001 — 2005
Bachler of Engineering, Electronics and communication
Sri Sankara Matriculation Higher Secondary School 1987 — 1999
Computer Science
Perot Systems Corp September 2006 - Present
Perot Systems Corporation September 2006 - Present
Dell Services 2006 - Present
Dell 2006 - Present
Dell Perot Systems 2003 - 2009
Catholic Healthcare Partners 2003 - August 2006
Eastminster Presbytery Presbyterian Church (USA) September 1983 - January 2003
St. Elizabeth Medical Center May 1974 - July 1979
Education
Baldwin Wallace University 2006 — 2007
Certification, Project Management
Youngstown State University 1972 — 1976
Triton Container January 2012 - Present
Dell Services January 2010 - February 2012
Perot Systems Corp. June 1995 - July 2011
Triton Container 2000 - 2008
PMI group 1996 - 2000
Platinum Software Corp. 1993 - 1995
Epicor 1993 - 1995
Upjohn 1991 - 1992
Skills
Java, Perl, Database Administration, Linux, Microsoft SQL Server, SQL, Oracle, Business Intelligence, Unix, Sybase, C++, Data Warehousing, Enterprise Architecture, Enterprise Software, Database Design, Software Development, Disaster Recovery, High Availability, Compellent, EMC Storage, Linux System..., GoldenGate, Riverbed, Amazon Web Services..., HP Data Protector, Cluster, Visual Basic, Architectures
Education
Western Michigan University 1989 — 1992
M.S, Computer Science
Andhra University 1985 — 1989
B.E., Computer Science & Engineering
Kendriya Vidyalaya, I.I.T Campus, Madras 1984 — 1985
Kendriya Vidyalaya 1977 — 1984
Dell Services August 2006 - Present
Dell Services 2006 - Present
Dynegy 1996 - 2002
Intermec Technologies 1986 - 1991
Skills
Healthcare Information..., Integration, HL7, EHR, SDLC, Cerner, Disaster Recovery, Visio, Software Documentation, Vendor Management, EMR, Management, Process Improvement, Software Implementation, IT Strategy, Troubleshooting, Informatics, CPOE, Business Analysis, HIPAA, PMP
Education
Ashford University 2009 — 2010
MBA, Information Technology
BS Computer Science
Legal Aid of NorthWest Texas June 2014 - Present
Adelaide Home Health, LLC August 2013 - January 2014
MEDITECH March 2010 - January 2012
Dell Services March 2010 - July 2010
Hunt County Detention Center November 2009 - March 2010
Dell 2010 - 2010
Hospital Corpsman December 1999 - November 2009
Skills
Customer Service, Process Improvement, Healthcare, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Software Documentation, Leadership, Project Management, Team Building, Team Leadership, Strategic Planning, Analysis, Event Planning, Outlook, Process Scheduler, Training, Program Management, Research, Document Review, Time Management, Quality Assurance, Legal Research, Legal Writing, Legal Assistance, Westlaw
Education
Collin County Community College 2012 — 2014
Associates of Applied Science, Paralegal/ Legal Studies
Kaplan University 2009 — 2012
Master's, Legal Studies, General
American InterContinental University 2004 — 2006
BBA, Project Management
HCL Technologies January 2014 - Present
Dell Services May 2010 - January 2014
Virtusa July 2007 - May 2010
Skills
Pega PRPC, SDLC, Scrum, Business Process..., Quality Center, Test Automation, SQL, Testing, Software Quality..., Manual Testing, Pegasystems PRPC, Agile Methodologies, Agile Project Management, Regression Testing, Test Planning, Performance Testing, System Testing, Test Management, Defect Tracking, Test Strategy, Agile Testing, Integration Testing, Requirements Analysis, Web Services, SOAP
Education
Andhra University 2004 — 2007
MCA
Hewlett-Packard September 2014 - Present
Pegasus Logistics Group July 2011 - August 2014
Dell Services September 2010 - June 2011
Hewlett-Packard 2009 - September 2010
EDS May 2000 - October 2008
Ambassador University May 1996 - April 2000
Skills
Human Resources, Payroll, Leadership, Outlook, SharePoint, Team Building, Time Management, Purchasing, Microsoft Office, Process Improvement, Microsoft Word, Strategic Planning, Project Planning, Microsoft Excel, Team Leadership, Budgets, Project Management, PowerPoint, Administrative..., Business Process..., Administrative...
Education
Ambassador University 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
UniversalMed Supply - Dusara Corporation Affiliate January 2015 - Present
CCS Medical October 2013 - January 2015
CCS Medical January 2012 - October 2013
Orthofix May 2009 - January 2012
UnitedHealth Group October 2006 - April 2009
Dell Services June 2004 - September 2006
CIGNA Healthcare March 2001 - March 2004
Skills
Microsoft Office, Project Management, Insurance Claims, Insurance, Healthcare, Medicare, Training, Medicaid, Data Analysis, Software Documentation, Leadership, Management, Health Insurance, Auditing, Medical Billing, Analysis, Medical Devices, Process Improvement, Cross-functional Team..., Employee Benefits, HIPAA, Marketing, Customer Service, Healthcare Management, Orthopedic, Hospitals, Revenue Cycle, Managed Care, Quality Assurance, Strategic Planning, Healthcare Industry, Policy, Healthcare Information...
Education
Ashworth University 2010 — 2016
Associate of Applied Science, Healthcare Administration
DeVry University 2006 — 2009
Bachelor of Science, Technical Management - Health Information Management
Grayson County College 1998 — 2001
Associate of Science, Business Administration
MobileIron October 2014 - Present
SAP May 2014 - October 2014
SAP August 2012 - February 2014
Dell Services September 2011 - August 2012
Samsung Electronics April 2011 - August 2011
National Institute of Design June 2009 - April 2011
Samsung Electronics November 2010 - March 2011
Samsung Electronics April 2010 - June 2010
Groggy October 2008 - June 2009
Varun Bahl May 2008 - October 2008
Skills
Experience Design, Trend Forecasting, Design Research, Design Strategy, User-centered Design, Interaction Design, Design Thinking, Ethnography, User Experience, User Interface Design, Concept Development, Information Architecture, Information Design, User Research, Sketching, Illustrator, Usability, Mobile Devices, Usability Testing, User Experience Design, Concept Design, User Interface, Design Management, Human Computer..., Mobile Applications, Web Design, Strategy, Photoshop, Management, Graphics, Wireframes
Education
National Institute of Design 2009 — 2011
Post Graduation, Strategic Design Management
National Institute of Fashion Technology 2004 — 2008
BFTech, Fashion and Lifestyle Accessory Design
Amsterdam University of Applied Sciences 2007 — 2007
Exchange Programme, Fashion and Apparel
Apeejay School
Senior Secondary
Dell Services January 2013 - Present
Dovetail Health August 2011 - January 2013
AIR Worldwide September 2010 - August 2011
Planetsoft December 2008 - September 2010
Fidelity Investments August 2006 - May 2008
Manhattan Associates May 2004 - August 2006
Mindscape & QSG January 2003 - April 2004
Skills
Requirements Gathering, Requirements Analysis, SDLC, Agile Methodologies, Software Project..., User Acceptance Testing, Visio, Agile Project Management, Test Management, Resource Management, Project Portfolio..., Regression Testing, Product Management, Scrum, Vendor Management, Waterfall, Business Analysis, PMP, Leadership, Business Requirements, Analysis, Enterprise Architecture, ICD-10
Education
Bharathiar University 2000 — 2003
Masters, Computer Application
Avinashilingam Institute for Home Science and Higher Education for Women 1996 — 1999
Bachelors, Mathematics & Physics
Jakeb Miller Photography June 2003 - Present
Amos Multimedia Productions LLC November 2009 - Present
Dell Services October 2009 - Present
Dennis Publishing January 2015 - Present
Durango Leather Company February 2015 - Present
TEN: The Enthusiast Network May 2008 - Present
Skills
Photoshop, Photography, Digital Photography, Portraits, Portrait Photography, Automotive Photography, Wedding Photography, Event Photography, Car Photography, Lightroom, Photo Editor, Magazines, Digital Magazines, Publications, Weddings, Babies, Software Documentation, Customer Service, Public Relations, Art, HTML, Microsoft Word, Microsoft Office, Process Improvement, Microsoft Excel, Adobe Creative Suite, Windows 7, Content Management, Cerner, Graphics, Publishing, Web Design, Blogging, Graphic Design, Computer Hardware, XP, Mac, Adobe Acrobat, Photos, Flash, Windows XP, Creative Direction, Image Editing, Image Manipulation, Editorial
Education
Collin County Community College 2015 — 2016
Computer Science, current
Art Institute of Dallas 1995 — 1997
Associate of Arts and Sciences (A.A.S.), 2D/3D multimedia
Art Institute of Dallas 1995 — 1997
Computer Graphics
Dell Services August 2013 - Present
Dell Services November 2009 - July 2013
Perot Systems November 2005 - October 2009
Oracle India Private Limited July 2003 - November 2005
Oracle Corporation December 2000 - February 2003
CIBER October 1997 - November 2000
Apache Medical Systems, Inc. April 1997 - September 1997
Skills
Business Intelligence, SDLC, Global Delivery, Pre-sales, Oracle E-Business Suite, Requirements Analysis, Business Analysis, Solution Architecture, Go-to-market Strategy, Software Project..., ERP, SaaS, Enterprise Architecture, Cloud Computing, IT Strategy, NetSuite, PeopleSoft, Program Management, Business Process, Oracle Applications, Vendor Management, Team Leadership, Integration
Education
Stanford University Graduate School of Business
LEAD Certificate: Corporate Innovation
University of Mississippi 1995 — 1996
MS, Computers and Information Science
Andhra University 1991 — 1995
BE, Electrical & Electronics
Dell Services June 2011 - Present
Dell Sevices January 2010 - May 2011
Dell Services January 2007 - December 2009
Dell Services June 2006 - December 2006
Data Software Research Company Pvt Ltd. June 2002 - May 2006
Skills
Project Delivery, Web Applications, Oracle Portal, Oracle Application..., Team Leadership, Team Coordination, IBM Mainframe, HP3000, Software Development, ITIL v3 Foundations..., Software Project..., Enterprise Architecture, Lean Practitioner, Requirements Analysis, Oracle PL/SQL..., Project Coordination, Technical Leadership, Six Sigma, PL/SQL, Agile Methodologies, Solution Architecture, SOA, Business Analysis, Oracle, SDLC, SQL, ITIL, Project Management, Web Services, Apex Programming
Education
Nagarjuna University 2000 — 2002
Master's degree, MSC Computer Science
Nagarjuna University 1997 — 2000
Bachelor's degree, BSC Computer Science
Dell June 2013 - Present
Dell Services May 2010 - June 2013
Spencer Reed Group, LLC June 2004 - May 2010
Adecco Staffing 2003 - June 2004
Accounting Solutions 1999 - 2002
Atrium Staffing 1998 - 1999
Skills
Talent Acquisition, Technical Recruiting, Employee Relations, Mentoring, Team Building, Healthcare Industry, Healthcare Information..., Account Management, Sales Management, Recruiting, Leadership, Talent Management, Interviews, Human Resources, Budgets, Vendor Management, Project Management, CRM, Process Improvement, Business Analysis, Hiring, Management, Sales, Networking, Time Management, Temporary Placement, Internet Recruiting, Sourcing
Education
Austin College 1992 — 1996
Bachelors, Music, Psychology
GuideIT September 2014 - Present
Verisk Health February 2013 - September 2014
Dell Services November 2011 - February 2013
IBM November 2007 - November 2011
Integrity Interactive November 2005 - November 2007
CIEE 2004 - 2005
Skills
Program Management, Business Analysis, Project Management, Cloud Computing, Competitive Analysis, PMP, Process Improvement, SDLC, SaaS, Salesforce.com, Requirements Analysis, Agile Methodologies, Software Project...
Education
Babson College 2006 — 2009
MBA
Hobart and William Smith Colleges 1999 — 2003
BA, Public Policy
PwC January 2013 - Present
Ernst & Young August 2011 - January 2013
LeapFrog January 2011 - August 2011
LeapFrog June 2010 - December 2010
Dell Services June 2006 - August 2009
Skills
Analytics, Business Transformation, Business Intelligence, Marketing Strategy, Customer Lifecycle..., Customer Experience, Segmentation, Operational Excellence, Quantitative Analysis, Consumer Insights, Multi-channel Marketing, Loyalty Marketing, Campaign Management, SAS, SPSS, SQL, Siebel, Quantitative Analytics, Web Analytics, E-commerce, Online Marketing, Digital Strategy, Customer Insight, Business Process, Analysis, CRM, Consulting, Management, Marketing, Strategy
Education
University of California, Davis - Graduate School of Management 2009 — 2011
MBA, Business Administration
B. M. S. College of Engineering 2002 — 2006
BE, Information Science and Engineering
Dell May 2014 - Present
Dell April 2013 - April 2014
Dell 2009 - May 2013
Dell Services March 2006 - November 2009
Dell Services November 2003 - February 2006
Dell Services February 2001 - November 2003
Informatica Ltda March 1993 - September 1999
Skills
Cross-functional Team..., Strategic Planning, Logistics, Program Management, Process Improvement, Team Leadership, Business Process..., Business Development, Vendor Management, Operations Management, Cost Reduction, Project Management, Supply Chain Management, New Business Development, Bi-Cultural, Innovator, Partner/Vendor..., Budgeting• Inventory...
Education
Universidad de Manizales 1996 — 1999
4 Yrs, Economics
Universidad Catolica Manizales 1989 — 1996
Bachelor, Advertising / Marketing, Professional
Universidad Autonoma de Manizales 1984 — 1985
2 Years Systems Engineering, Systems Engineering
Coastal Medical April 2013 - Present
UnitedHealth Group March 2012 - April 2013
UnitedHealth Group February 2010 - March 2012
Dell Services June 2005 - September 2008
MetLife January 2002 - November 2003
Skills
Business Process..., Process Improvement, Financial Reporting, Financial Analysis, Accounts Receivable, Auditing, Accounting, Forecasting, Analysis, Change Management, Business Process, Medical Billing, EHR, HIPAA, Medical Records, Health Insurance, Workers' Compensation..., Problem Solving, Problem Analysis, Key Client Relationships, Medical Coding, Auto Claims, Trend Analysis, Training, Report Writing Skills, Development & delivery..., Client Service Oriented, Medical Terminology, Revenue Cycle Management, Healthcare Reimbursement, Team Leadership, Compliance, Motivated self-starter, Communication Skills, Revenue Cycle, Medicare
Education
AAPC Certified Course 2012 — 2012
Certified Professional Coder, Medical Insurance Coding Specialist/Coder
Motoring Technical Training Institute 2001 — 2002
Certificate, Computer Applications/Office Assistant
Worksoft January 2013 - Present
DBD PR November 2012 - December 2012
Dell Services October 2011 - October 2012
Hill+Knowlton Strategies (Public Strategies, Inc.) May 2010 - October 2011
DBD Public Relations June 2009 - May 2010
Siemens PLM Software May 2007 - June 2009
Fleishman-Hillard February 2002 - April 2007
Fleishman-Hillard January 2000 - February 2002
Bustin & Co. March 1998 - January 2000
American University Washington College of Law 1997 - 1998
Skills
Corporate Communications, Message Development, Crisis Communications, Public Relations, Spokesperson, Communication Training, Strategic Communications, Internal Communications, Media Relations, Social Media, Copywriting, Marketing Communications, Social Media Marketing, Integrated Marketing, Blogging, Brand Development, Thought Leadership, Strategy, Content Strategy, Communications Planning, Program Management, Crisis Management, Newsletters, Messaging, Editing, Lead Generation, Press Releases, Analyst Relations, Event Planning, Leadership, Reputation Management, Fundraising, Content Development, Corporate Branding, Speech Writing, Content Management, B2B Marketing, Publicity, Editorial
Education
American University 1994 — 1996
M.A., Public Communication
Birkbeck, University of London 1992 — 1992
Spring Semester, Study Abroad
University of Delaware 1988 — 1992
B.A., Political Science; Concentration: Journalism
Dell Services February 2002 - Present
Groove Networks October 2000 - February 2002
Perot Systems Corporation October 1996 - October 2000
Lotus Development Corporation / IBM May 1988 - October 1996
Skills
Software Development, Agile Methodologies, Cloud Computing, Start-ups, SaaS, Integration, Management, Enterprise Software, Enterprise Architecture, PMP, SDLC, Software Project..., IT Strategy, Business Process, Requirements Analysis, Solution Architecture, Business Intelligence, IT Management, SOA, Agile Project Management, ITIL, Scrum, Web Services, Architectures, Data Warehousing, Unix, System Architecture, Pre-sales, Disaster Recovery, Oracle, Java Enterprise Edition, Software Engineering, Databases, Software Design, IT Service Management, Architecture
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 1999
MBA, Masters in Business Administration
Rensselaer Polytechnic Institute 1984 — 1988
B.S., Computer Science
Eliassen Group February 2014 - Present
Stillwater Consulting August 2000 - Present
Corporate Education Group (formerly Boston University Corporate Education Center) 2001 - Present
C2 Consulting March 2013 - November 2013
Harvard Pilgrim Health Care March 2006 - December 2012
Dell Services March 2006 - December 2012
Merrimack College April 2012 - May 2012
Northeastern University 2003 - 2007
Stream February 1995 - August 2000
Skills
Project Management, Project Planning, Scrum, Business Process, Requirements Gathering, Management, PMP, Budgets, Program Management, Software Project..., Business Analysis, SDLC, Process Improvement, PMO, MS Project, Visio, Vendor Management, Change Management, SharePoint, Project Portfolio..., Leadership, Team Leadership, Software Documentation, Analysis, Cross-functional Team..., Training, CRM, Software Development, Business Process..., Integration, Requirements Analysis, Agile Project Management, IT Strategy, Agile Methodologies, Quality Assurance, Consulting, Business Strategy, Business Intelligence, ITIL, IT Management, Resource Management, Business Requirements, Management Consulting, Risk Management, Enterprise Architecture, Project Delivery, Process Engineering, Disaster Recovery, Governance, Systems Analysis
Education
Aspen University 2007 — 2010
MBA, Project Management
Digital River February 2014 - Present
Datamatics Global Services Limited April 2013 - January 2014
Dell Services May 2010 - March 2013
Accenture January 2007 - April 2010
Skills
Selenium, Test Automation, Selenium Testing, JCL, REST, SoapUI, QTP, Manual Testing, Test Planning, Regression Testing, Test Management, Defect Tracking, Performance Testing, Quality Center, Test Cases, User Acceptance Testing, TestNG, System Testing, JUnit, TestLink, Java, WebDriver, Python, Mantis, ANT, JIRA, Maven, Test Strategy, Testing, SDLC, Quality Assurance, Credit Scoring, Fraud Detection, Ant
Education
Annamalai University, Tamilnadu 2007 — 2009
MCA, Computer Science
Bundelkhand University 2003 — 2006
BCA, Computer Science
UPRAS Public School, New Delhi 2001 — 2003
12th, Science
Rose Pulic School, Darbhanga 2000 — 2001
10th, Science
Dell December 2012 - Present
Dell Services May 2010 - December 2012
Perot Systems Government Services April 2008 - September 2010
Perot Systems Government Services September 2008 - May 2010
Moody's Investors Service June 2007 - April 2008
JPMorgan Chase September 2005 - June 2007
JPMorgan Chase January 2005 - September 2005
Prudential Financial September 1999 - February 2003
Skills
Cloud Computing, Storage, Account Management, Cross-functional Team..., Team Building, Project Management, Enterprise Software, Data Center, Strategic Planning, Computer Hardware, Managed Services, Windows 7, ITIL Certified, Software Documentation, ITIL, Technical Support, Process Improvement, Lotus Notes, XP, Troubleshooting, Access, Business Analysis, Active Directory, Vendor Management, CRM, Servers, Training, Incident Management, Management, Microsoft Exchange, Service Desk, Windows XP
Education
Wagner College 1995 — 1999
Bachelor of Science (B.S.), Computer Programming, Specific Applications
Anthem Institute-Jersey City 2003 — 2004
Associate of Science (A.S.), Computer Hardware Technology/Technician, 4.0
Tri-City Medical Center February 2013 - Present
TurningPro Careers January 2005 - January 2013
Dell Services October 2009 - February 2012
Dell Perot Systems 2009 - 2009
Showcase 1990 - 1990
Showcase 1990 - 1990
Skills
Healthcare Information..., PMO, Vendor Management, IT Strategy, Information Technology, IT Service Management, Change Management, MS Project, Project Management, Program Management, PMP, Cross-functional Team..., Project Portfolio..., Leadership, Business Process..., Strategic Planning, Process Improvement, SDLC, Business Analysis, IT Management, Integration, ITIL, Disaster Recovery, Data Center, Team Leadership, Team Building, SaaS, Management, Service Delivery
Education
Augustana College (SD)
Medicalistics,LLC March 2015 - Present
Parkland Health & Hospital Systems 2006 - July 2014
Parkland Hospital October 2006 - October 2008
Dell Services October 2003 - October 2006
Skills
HIPAA, Security, Network Architecture, Computer Security, Business Continuity, Disaster Recovery, Network Security, Network Administration, Risk Mitigation, Risk Assessment, System Administration, DNS, Cisco, Active Directory, Vendor Relations, Program Management, Vendor Management, Integration, Process Improvement, Architecture, Policy, Team Building, Healthcare, Mentoring, Risk Management, Operations Management, Process Engineering, Strategic Planning, Change Management, Cross-functional Team..., CISSP, Documentation, AIX, Unix, Identity Management, E-Discovery Consulting, Cisco Technologies, Information Security, Healthcare Information..., Software Documentation, IT Management, Information Security..., Governance, Leadership, Networking, IT Strategy, Information Technology, Data Center
Education
Amberton University 2009 — 2011
Master's, Strategic Leadership
Northwood University 1993 — 1997
Master's, Strategic Leadership
Dell February 2012 - Present
Dell Services March 2009 - 2012
Dell Computers November 2008 - March 2009
Dell December 2006 - October 2008
Dell Professional Services January 2003 - January 2006
Skills
Project Management, Strategy, Integration, CRM, ITIL, Account Management, Management Consulting, Cloud Computing, Data Center, Virtual Teams, Business Development, Customer Service, Project Planning, Vendor Management, Process Improvement, Risk Management, Business Process..., Process Simulation, Employee Training, IT Strategy, Budgets, Business Analysis, Leadership, SDLC, Software Project..., IT Service Management, IT Management, Pre-sales, MS Project, Enterprise Software, Strategic Planning, Enterprise Architecture, Go-to-market Strategy, Business Intelligence, Virtualization, Requirements Analysis, Outsourcing, Program Management, Management, Operations Management, IT Operations, Consulting, Cross-functional Team...
Education
Aspen University 2001 — 2002
MBA
Stanford University 2000 — 2002
Graduate certificate
Morgan State University 1988 — 1992
BS
Dignity Health January 2009 - Present
Dell Services July 2001 - December 2008
Catholic Healthcare West July 1998 - July 2001
Skills
Healthcare Information..., ITIL, IT Service Management, Incident Management, Service Desk, Healthcare IT, Service Management, Crystal Reports, Change Management, Service Operations, ITIL v3 Foundations..., Service Desk Management, Process Improvement, HIPAA, IT Management, Vendor Management, Software Documentation, Business Analysis
Education
Arizona State University 1989 — 1991
Aerospace, Aeronautical and Astronautical Engineering
Dell April 2013 - Present
Dell November 2009 - April 2013
Dell October 2008 - November 2009
Dell Services October 2008 - November 2009
Dell Services March 2006 - October 2008
Dell Services March 2003 - March 2006
Skills
Cross-functional Team..., Storage Area Networks, Cloud Computing, Solution Selling, Servers, IT Service Management, VMware, Storage, Storage Virtualization, Data Center, Management, Vendor Management, Program Management, Partner Management, ITIL, PMP, Business Process..., Sales Enablement, Business Analysis, Virtualization, Process Improvement, Project Management, Outsourcing, Windows Server, Business Intelligence, NAS, Enterprise Software, SharePoint, Computer Hardware, Team Leadership, Pre-sales, Disaster Recovery, Storage Solutions, Account Management, Enterprise Storage, Integration, iSCSI, Security, Salesforce.com, Call Center, SaaS, Channel, Product Management, Change Management, VDI, System Deployment, SAN, Networking, IT Strategy, Training
Education
Austin Community College 2001 — 2004
Associates, Business
Paris Junior College 2000 — 2001
Associates, Psychology
Dell April 2014 - Present
Dell April 2012 - April 2014
Dell August 2009 - March 2012
Dell January 2009 - August 2009
Dell January 2007 - January 2008
Dell / Corp May 1999 - May 2003
Dell, Services December 1997 - May 1999
Intelliquest May 1996 - December 1997
Skills
PMP, SDLC, IT Strategy, Program Management, PMO, Product Management, Enterprise Software, Software Project..., Leadership, CRM, Databases, Business Analysis, SQL, Requirements Analysis, Business Intelligence
Education
Austin College 1994 — 1996
Associate Degress, MIS
University of Mumbai 1990 — 1991
Bachelors, Math
University of Mumbai 1988 — 1990
Bachelors, Statistics
University of Mumbai
United States Department of Defense May 2009 - Present
Dell Services February 2007 - May 2009
U.S. Army Network Enterprise Technology Command March 2002 - March 2007
Skills
Networking, Information Security, Information Assurance, Security, Network Security, CISSP, Computer Security, Vulnerability Assessment, Cisco Technologies, Network Administration, Active Directory, Perimeter Protection, Vulnerability Research, Secure Network..., Project Management, Wireless Security, Technical Analysis, Mobile Forensics, VMware, Intrusion Detection, Analysis, Technical Leadership, Team Building, DoD, Troubleshooting, Security Clearance
Education
Capitol College 2010 — 2012
Master of Science (M.S.), Information Assurance
American InterContinental University 1999 — 2002
Bachelor of Science (B.S.), Information Technology
Dell Services March 2007 - Present
Dell Services July 2005 - March 2007
Wolters Kluwer April 2001 - July 2005
Wolters Kluwer June 1997 - April 2001
Skills
ITIL, Software Installation, Laptops, Vendor Management, VMware, Process Improvement, BMC Remedy, Troubleshooting, Project Management, Windows 7, Servers, Requirements Analysis, Incident Management, Software Documentation, Information Technology, Program Management, Disaster Recovery, Technical Support, Security, Active Directory, IT Service Management, Service Delivery
Education
Alexandria Technical College 1995 — 1997
Computer Technical Support Specialist, Information Technology
Intuitive Surgical March 2015 - Present
Apple Inc. December 2010 - Present
Atmel Corporation September 2010 - November 2010
Clorox Services Company November 2009 - August 2010
Wipro Technologies November 2007 - August 2010
Capgemini June 2006 - October 2007
Siemens Medical January 2003 - May 2006
Dell Services April 1999 - December 2002
Hindustan Motors-Mitsubishi car plant May 1996 - April 1999
Caterpillar (India) March 1989 - April 1996
Skills
SAP, Business Process..., ERP, SAP R/3, Business Process, SD, SAP Implementation, Integration, ABAP, Cross-functional Team..., Business Analysis, Program Management, SAP BW, Supply Chain Management, Process Improvement, Supply Chain, Materials Management, SAP MM, CRM, SAP ERP, Project Management, Business Objects, Pre-sales, Procurement, Management, Business Intelligence, GS1, SAP SD, Project Planning, Data Migration, Test Management, IDOC, SAP BI, Master Data Management, PMP, Solution Architecture, Consulting, Enterprise Software, Vendor Management, Requirements Analysis, Leadership, SDLC, Information Technology, Software Project..., IT Strategy, Business Process..., Team Leadership, Change Management
Education
Anna University
Masters
Bharathiar University
Bachelors
Dell Services September 2011 - Present
Dell Services May 2010 - September 2011
Dell Services January 2008 - May 2010
Dell November 2006 - January 2008
Dell May 2002 - November 2006
Dell/Government Operations July 2001 - May 2002
Dell/Public July 2000 - July 2001
Pratt & Whitney July 1999 - July 2000
Pratt & Whitney May 1995 - July 1999
Pratt & Whitney April 1987 - May 1995
Skills
Customer Relations, Competitive Analysis, Risk Analysis, Customer Service, Business Process, Business Solutions, ITIL, Business Intelligence, Program Management, IT Service Management, Service Delivery, Managed Services, Outsourcing, Enterprise Software, Integration, Business Process..., Analysis, Management, Project Management, Business Analysis, CRM, Strategy, Leadership, Business Development, Pre-sales, Solution Architecture, Project Planning, ERP, Business Strategy, Vendor Management
Education
Embry-Riddle Aeronautical University 1988 — 1990
MBA, Business Administration in Aviation
Auburn University 1982 — 1987
BSME, Mechanical Engineering
7th Circle Designs January 1996 - Present
ATTOG Technologies January 1991 - Present
Dell Services May 2006 - October 2009
Private Health Care Services May 2004 - February 2006
Reliable Reports September 1998 - October 2002
EDS November 1996 - March 1997
Skills
Active Directory, Servers, DNS, VPN, Network Administration, Citrix Certified..., ITIL, MCSA, Disaster Recovery, System Administration, VMware, Virtualization, Firewalls, Switches, Cisco Technologies, Technical Support, Microsoft Exchange
Education
University of Phoenix 2005 — 2008
Master of Business Administration (M.B.A.), Computer/Information Technology Administration and Management
University of Phoenix 2001 — 2003
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Art Institute of Fort Lauderdale 1995 — 1996
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Art Institute of Dallas 1993 — 1994
Associate of Applied Science, Music and Video Production/Business
Dell Services June 2012 - Present
Wipro Technologies May 2008 - June 2012
BearingPoint, Inc 2006 - 2008
Quinnox 2000 - 2006
ITG 1997 - 1999
IBM 1994 - 1997
Skills
Talent Acquisition, Leadership Development, Business Strategy, Global Operations, Recruiting, Management, Leadership, Strategy, Human Resources, Project Management, Resource Management, Management Consulting, Performance Management, Vendor Management, Negotiation, Outsourcing, Benefits Negotiation, Technical Recruiting, SAP, Sales, Business Intelligence, Executive Search, Sourcing, CRM, Consulting
Education
Harvard Business School 2011 — 2012
Growth Herbinger Program (GHP), Organizational Leadership
Marathwada Krishi Vidyapeeth 1989 — 1993
Bachelor of Engineering, Engineering
Dell Services September 2010 - Present
Dell Inc June 2006 - September 2010
US Army May 1992 - July 2000
Skills
Storage, Cloud Computing, Virtualization, Solution Selling, Enterprise Software, Storage Area Networks, System Deployment, Data Center, Managed Services, Partner Management, Project Management, SaaS, Solution Architecture, Service Delivery, Professional Services, Disaster Recovery, Pre-sales, SAN, HP, Sales Enablement, VMware, Enterprise Architecture, NAS, ITIL, Storage Solutions, Servers, Channel Partners, IT Service Management, Vendor Management, Hardware, Integration, Business Continuity, Enterprise Storage, Cisco Technologies, Storage Virtualization, PMP, IT Strategy, IT Management, IT Operations, Outsourcing, Citrix, Service Management, Security
Education
Austin Community College 2007 — 2009
St. Edward's University 2008 — 2008
Lucernex Technologies April 2014 - Present
DELL Services January 2009 - April 2014
Perot Systems April 2007 - January 2009
Skills
Enterprise Architecture, Web Services, Agile Methodologies, Software Development, JBoss Application Server, JUnit, Java, VirtualBox, SDLC, Eclipse, jQuery
Education
Donbas State Mechanical Engineering Academy 1989 — 1994
Dell Services March 2009 - Present
Perot Systems March 2003 - March 2009
Education
University of Arkansas 1991 — 1996
Case Western Reserve University 1980 — 1981
MSLS, Public Library Management
Anderson University 1975 — 1979
AB, Religious Studies
Dell Services April 2010 - Present
Skills
SDLC, Agile Methodologies
Education
Acharya Nagarjuna University 1993 — 1997
BS, Computers
Intrepid USA November 2014 - Present
Dell Services November 2002 - October 2013
Harcourt 1997 - 2002
Skills
HIPAA, Management, Healthcare Information..., Healthcare, Project Management, Business Intelligence, Leadership, Health Insurance, SDLC, Medical Compliance, Healthcare Analytics, Program Management, EHR, Process Improvement, SharePoint, Software Documentation, Access, Cross-functional Team..., Business Process..., Data Analysis, Change Management, Visio, Vendor Management, Business Analysis
Education
St. Francis School of Law
Juris Doctor (J.D.)
Loyola University Chicago School of Law 2009 — 2013
Master of Jurisprudence in Health Law, Health Law
Amberton University 2002 — 2007
BBA, Information Systems & Technology
Dell Services June 2011 - Present
Dell Services 2006 - June 2011
Memorial Hermann Hospital 1996 - 2003
Skills
Business Analysis, Vendor Management, IT Strategy, Disaster Recovery, SDLC, Process Improvement, Networking, Telecommunications, Healthcare Information..., Requirements Analysis, HL7, Web Services, Data Center, Integration, SharePoint, Project Management
Education
University of Houston, C.T. Bauer College of Business 2009 — 2011
MBA
Alabama State University 1987 — 1992
BS, Computer Information Systems
Kaiser Permanente May 2013 - Present
Kaiser Permanente IT January 2012 - May 2013
Dell Services November 2009 - December 2011
Perot Systems April 2009 - December 2009
Apria Healthcare Group, Inc August 2002 - April 2009
Apria Healthcare February 2000 - April 2009
Apria Healthcare February 1992 - April 2009
Skills
Quality Assurance, SDLC, Process Improvement, Business Analysis, HIPAA, Requirements Analysis, Visio, Testing, Software Documentation, Healthcare, Test Automation, Healthcare Information..., Integration, Requirements Gathering, SharePoint, Lotus Notes, MS Project, Training, System Testing, ITIL, Information Technology, Regression Testing, Software Project..., Systems Analysis, Business Process, Analysis, Quality Center, User Acceptance Testing, Business Requirements, Data Warehousing, Leadership, Microsoft SQL Server, SQL, PMP, Project Management, Test Cases, Databases, Agile Methodologies, Business Intelligence, Vendor Management, Business Process..., Software Development, Program Management, Agile Project Management
Education
EPIC 2014 — 2014
Proficient in Tapestry, AP Claims, Core
EPIC 2013 — 2013
Certification, Benefits Engine (AP Claims, HP)
University of California, Los Angeles 1991 — 1991
Paralegal Cert, Paralegal Certificate Program
Arizona State University 1985 — 1989
BS, Justice Studies
L&T Technology Services November 2014 - Present
Dell Services September 2009 - November 2014
Mahindra Satyam September 2006 - August 2009
Covansys March 2005 - June 2006
Sertel Electronics Pvt Ltd August 2002 - March 2005
Skills
Automation, IBM Rational Rhapsody, C++, Embedded C, Embedded Software, OSE, J1939
Education
Anna University 2009 — 2011
MBA, General Management
Bharathidasan University 2005 — 2009
MCA, Computer Applications
Madurai Kamaraj University 2002 — 2005
BCA, Computer Applications
Murugappa Polytechnic 1998 — 2001
D.E.C.E, Electronics & communication
Dell Services January 2000 - Present
Perot Systems January 2000 - November 2009
Health Systems Design January 1996 - December 1999
Education
Alfred University
B.A., Gerontology, Nursing
New School University
Helalthcare Administration
DigitasLBi_US 2012 - 2015
DigitasLBi_US 2012 - 2015
EuroRSCG Worldwide January 2011 - April 2012
Dell Services June 2010 - January 2011
SouthCoast Medical Group January 2006 - June 2010
City of Savannah June 2001 - June 2005
Georgia Institute of Technology 2000 - 2001
Skills
C#, ASP.NET, SQL Server, jQuery, WCF, ASP.NET MVC, CSS, LINQ, .NET, Visual Studio, JavaScript, AJAX, T-SQL, SQL, HTML, VB.NET, MVC, Windows, Programming, Application Development, Web Development, TDD, Microsoft SQL Server, Enterprise Architecture, PHP, SDLC, Web Applications
Education
Armstrong State University 2004 — 2010
Dignity Health October 2012 - Present
Dell Services August 2005 - October 2012
EDMC 2003 - 2005
Midwestern University 2001 - 2003
Skills
Troubleshooting, Windows, BMC Remedy, Active Directory, Operating Systems, Disaster Recovery, Computer Hardware, System Administration, SharePoint, ITIL, IT Service Management, Virtualization, Data Center, VMware, Technical Support, Incident Management, Windows XP, IT Operations, Citrix
Education
Art Institute of Pittsburgh
B.S., Interacive Media Design
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Dovetail Health April 2012 - January 2014
ITT Technical Institute September 2009 - November 2012
American Student Assistance November 2008 - April 2012
American Student Assistance August 2005 - October 2008
MorphoTrust ™ USA January 2005 - July 2005
Verizon November 2003 - December 2004
Systat Software August 2001 - November 2003
Dell Services June 2000 - July 2001
FACT Ltd March 1997 - May 2000
Skills
Enterprise Architecture, SOA, SDLC, Software Engineering, Web Applications, Software Project..., Agile Project Management, Design Patterns, Object Oriented Design, Database Design, Software Documentation, .NET, WCF, Microsoft SQL Server, C#, SharePoint, IIS, C++, Architecture, Enterprise Software, Testing, Architectures, ASP.NET, Web Services, Software Development, Scrum, Security, Requirements Analysis, XML, Databases, Oracle, NHibernate, Team Leadership, SQL, Visual Studio, T-SQL, Change Management, Release Management, Leadership, Process Improvement, Cross-functional Team..., Integration, Vendor Management, Strategic Roadmaps, Technology Management
Education
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Executive Certificate, Management and Leadership
Boston University 2006 — 2009
MS, Computer Information Systems, CGPA 4.0 / 4.0
Boston University 2006 — 2007
Graduate Certificate, Information Technology Project Management, CGPA 4.0 / 4.0
Anna University 1992 — 1996
B.Tech, Chemical Engineering
Dell Services January 2007 - Present
Perot Systems January 2000 - January 2007
SHL Systemhouse January 1997 - January 2000
Skills
SDLC, ITIL, Integration, Software Development, Change Management, Cloud Computing, Unix, Requirements Analysis, Databases, Agile Methodologies, IT Management, Enterprise Architecture, IT Service Management, Shell Scripting
Education
Algonquin College of Applied Arts and Technology 1972 — 1976
Dell May 2015 - Present
Dell January 2014 - April 2015
Dell Services August 2011 - February 2014
Dell, INC January 2009 - February 2012
Dell, INC November 2007 - February 2009
Dell, INC May 2007 - November 2007
Dell, INC August 2005 - May 2007
Dell, INC June 2004 - July 2005
2004Just For Feet January 2002 - May 2004
Just For Feet September 2000 - May 2004
Skills
Sales Operations, SaaS, Integration, Sales Management, Storage, Enterprise Software, Virtualization, Cloud Computing, Marketing, Sales, Strategic Planning, Managed Services, Channel, Process Improvement, Selling, Salesforce.com, Data Center, Cold Calling, Solution Selling, Sales Process, Training, Channel Partners, Merchandising, Competitive Analysis, Direct Sales, Account Management, VMware, New Business Development, Management, Professional Services
Education
Austin Community College
Business and Computers
Santa Maria High School
Diploma
Dell Services April 2014 - Present
Wipro Technologies April 2009 - April 2014
Wipro Technologies June 2011 - March 2014
Wipro Technologies July 2007 - April 2009
Wipro Infotech February 2001 - July 2007
Vedanth.Com Worldwide Ltd. May 2000 - January 2001
GECS February 1999 - May 2000
Education
Symbiosis Institute of Telecom Management 1997 — 1999
B. M. S. College of Engineering 1992 — 1996
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Symbiosis Institute of Telecom Management
Master of Business Administration (MBA), Marketing
Dell Services January 2011 - Present
Sapient March 2008 - January 2011
Fidelity Investments March 2005 - March 2008
Newgen Software Technologies Limited December 2003 - March 2005
Skills
Pre-sales, Solution Architecture, Microsoft Technologies, Enterprise Architecture, SOA, Enterprise Software, Requirements Analysis, Agile Methodologies, Integration, Software Project..., .NET, CRM, Business Intelligence, Architectures, SDLC, Software Development, Business Analysis, Program Management, Resource Management
Education
Basaveshwara Institute Of Information Technology 1996 — 2000
Bachelor of Engineering (B.E.), Computer Science, Distiniction
Dell Services November 2008 - Present
AT&T Wireless March 2008 - November 2008
JPMorgan Chase September 2000 - March 2008
JPMorgan Chase January 2000 - January 2003
American General Corporation January 1989 - January 2000
Skills
SDLC, Business Analysis, Business Intelligence, Oracle, Performance Tuning, Data Warehousing, Leadership, Software Development, Databases, Analysis, Data Modeling, Process Improvement, Software Project..., Disaster Recovery, Business Process..., PMO, Requirements Analysis, SQL, Vendor Management, SharePoint, DB2, Microsoft SQL Server, PL/SQL, Requirements Gathering, Program Management, Management, Systems Analysis, JCL, User Acceptance Testing, COBOL, Enterprise Architecture, ITIL, Integration, ETL, CICS, Project Portfolio..., SOA, Enterprise Software, Project Management, Visio, Unix, IT Strategy, Business Requirements, IT Management, Solution Architecture, Budgets, Active Directory, Websphere, Data Center, PMP
Education
Amber University
B.S, Human Relations and Business
Amberton University
yes, B.S. in Human Relations and Business
Dell Services January 2012 - Present
Thompson Technologies April 2011 - January 2012
Graphic Packaging International October 2004 - April 2010
Smurfit-Stone 2000 - 2004
Smurfit-Stone 1996 - 2000
Smurfit-Stone 1994 - 1996
Skills
Process Improvement, Project Management, ERP
Education
Ball State University - College of Business 1988 — 1992
BS, Accounting
Dell Services July 2005 - Present
Perot Systems Government Services July 2005 - October 2008
Netco Government Services October 2004 - July 2005
Subsidium January 2004 - October 2004
Cox Communications 2003 - 2004
Marconi September 2000 - October 2001
MCI January 2000 - August 2000
Electronic Data Systems August 1999 - January 2000
Electronic Data Systems September 1996 - August 1999
America West Airlines 1988 - 1996
Skills
Data Center, Cisco Technologies, ITIL, Virtualization, Disaster Recovery, VMware, Network Security, Security, Switches, Routers, Network Administration, Active Directory, Network Design, Troubleshooting, TCP/IP, CCNA, Servers, Firewalls, System Administration, CCNP, Cloud Computing, VPN, System Deployment, LAN-WAN, WAN, IT Service Management, IT Management, IT Operations, Storage Area Networks, Networking, Infrastructure, VMware ESX, Network Architecture, SAN, Storage, Citrix, Windows Server, VMware Infrastructure, Cisco IOS, Testing, Routing, High Availability, Network Engineering, Managed Services, DNS, Microsoft Exchange, Technical Support, Cisco Routers, Cisco ASA, Telecommunications
Education
American InterContinental University 2004 — 2005
Bachelors, Information Technology
American InterContinental University 2003 — 2004
Associates, Business Administration
PwC June 2014 - Present
University of Illinois at Chicago January 2014 - May 2014
Dell Services June 2010 - July 2012
Computer Sciences Corporation May 2009 - June 2010
Computer Sciences Corporation May 2007 - April 2009
Computer Sciences Corporation August 2006 - April 2007
Nokia Siemens Networks February 2006 - May 2006
Skills
Epic, Enterprise Application..., Mirth, Epic Systems, EAI, Oracle, SDLC, Requirements Analysis, SOA, HL7, PL/SQL, Software Development, Healthcare Information..., Software Project..., Agile Methodologies, Web Services, WCF, Requirements Gathering, SQL, Visio, Microsoft SQL Server, Integration, Quality Center, Testing, EMR, Enterprise Architecture, Software Documentation, Crystal Reports, Informatics, EHR, Business Analysis, Analysis, Solution Architecture, SharePoint, Unix, XML, Systems Analysis, ASP.NET, Databases, .NET, Java Enterprise Edition, Agile Project Management, Scrum, Business Intelligence
Education
University of Illinois at Chicago 2013 — 2014
Master of Science (MS), Management Information Systems, General
Visvesvaraya Technological University 2002 — 2006
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Apeejay School 1991 — 2002
Dell Services January 2006 - Present
United States Marine Corps December 1997 - March 2006
Perot Systems April 2001 - December 2005
Lockheed Martin Corp. January 2000 - February 2001
Parkland Hospital May 1994 - May 1998
Skills
Vendor Management, SDLC, Program Management, Disaster Recovery, Visio
Education
Amberton University 2006 — 2008
Master of Business Administration, Strategic Leadership
Columbia College 2004 — 2006
Bachelor of Science Business Administration, Duel Majors: Business Managment and HR Management
The University of Texas at Arlington - College of Business Administration 1997 — 1999
N/A, Business Mgmt
Mountain View College 1994 — 1997
AS, Science
High School for Health Professions Magnet
Diploma, N/A
Dell Services May 1994 - Present
Dell Perot Systems 1994 - Present
Perot Systems ConsultantNeenah Paper2005 - 2008
Caterpillar Logistics Services, Inc. 1997 - 2005
Solutions Consulting May 1994 - March 1999
Brunswick Corporation July 1995 - March 1996
MicroAge November 1990 - July 1995
Tech Data November 1992 - May 1994
Andersen Consulting 1990 - 1994
The Dial Corporation July 1986 - May 1990
Education
Arizona State University 1987 — 1990
MS, Entrepreneurship/Human Resources
Illinois State University 1982 — 1986
BS, Accounting/Finance
ROVA High School
Strategic Staffing Solutions (Client: Wells Fargo Advisors) February 2014 - Present
S2Tech (Client : Wells Fargo Advisors) November 2012 - June 2013
Modis (Client : Wells Fargo Advisors) May 2011 - November 2012
Amagi Media Labs August 2010 - November 2010
Dell Services June 2006 - July 2010
Skills
Team Leadership, Test Planning, SDLC, Testing, Quality Center, Test Management, QTP, Software Documentation, Software Quality..., Agile Methodologies, Manual Testing, Quality Assurance, System Testing, Regression Testing, User Acceptance Testing, Requirements Analysis
Education
B. M. S. College of Engineering 2002 — 2006
Bachelor Of Engineering, Computer Science
Delhi Public School - R. K. Puram 1999 — 2002
Loginworks Softwares April 2014 - Present
Loginworks Softwares October 2011 - March 2014
DELL Services September 2008 - September 2011
Otis Elevator Company 2004 - 2011
Otis Elevator Company 2004 - 2011
Dell October 2006 - September 2008
Dell November 2004 - October 2006
Sajeusab Software solutions November 2000 - November 2004
Skills
Project Management, SDLC, Agile & Waterfall..., Requirements Analysis, Project Planning, Requirements Gathering, Service Delivery, Software Development, Program Management, Agile Methodologies, Microsoft SQL Server, Quality Center, Software Project..., ASP.NET, HP Quality Center, Management, Pre-sales, .NET, SQL
Education
Andhra University
Bachelor's Degree
Alagappa University
Master's Degree, Information Technology
SRA International January 2012 - Present
SRA International November 2010 - December 2011
Dell Services March 2010 - November 2010
Perot Systems Government Services, Inc January 2007 - March 2010
Perot Systems Government Services, Inc September 2004 - December 2006
Perot Systems Government Services, Inc March 2003 - September 2004
Soza & Company, LTD May 2000 - March 2003
Soza & Company, LTD June 1999 - May 2000
Soza & Company, LTD January 1998 - June 1999
Soza & Company, LTD January 1997 - January 1998
Skills
Security, Project Management, Network Security, NAC, Network Design, Network Engineering, Network Architecture, Data Center, WAN Optimisation, Cisco Technologies, Enterasys, Leadership, Business Development, Firewalls, Network Administration, Active Directory, Switches, Routers, Juniper, Microsoft Exchange, Vulnerability Assessment, Servers, Integration, WAN, Routing, Computer Security, Technical Support
Education
American University 1992 — 1994
B.A., International Studies
Dell Services November 2003 - Present
Perot Systems November 2003 - Present
Education
Acharya Nagarjuna University
MCA
Moody's Analytics September 2011 - May 2015
University of Illinois at Urbana-Champaign January 2011 - May 2011
Illinois Business Consulting September 2009 - May 2011
University of Illinois at Urbana-Champaign August 2010 - December 2010
Chicago Mercantile Exchange June 2010 - August 2010
Dell Services June 2006 - May 2009
Skills
Data Analysis, Requirements Analysis, Project Management, Consulting, Market Research, Enterprise Architecture, Analytics, Start-ups, Business Analysis, Business Process..., Requirements Gathering, Testing, Leadership, Banking, Visio, MS Project, Systems Analysis, SDLC, Data Modeling, Microsoft Excel, VBA, Business Intelligence, Risk Management, Marketing Strategy, Pre-sales, Client Centered, Process Improvement, Financial Statements..., Technical Enablement, Data mapping and..., SAS E-Miner, Risk Models, Credit Risk, ITIL v3 Foundations..., OLAP, Technical Training, Scorecard, Problem solver
Education
University of Illinois at Urbana-Champaign - College of Business 2009 — 2011
MBA
BMS College of Engineering, Bangalore 2002 — 2006
B.E.
Dell Services May 2010 - Present
Dell Services May 2009 - April 2010
Perot Systems June 2006 - April 2009
Perot Systems September 2005 - May 2006
Momentum Technologies 2003 - 2003
Skills
XML, Java Enterprise Edition, Core Java, EAI, Agile Methodologies, Websphere, HL7, Rhapsody, Mirth, Integration, EHR, Axway Suite, Crystal Reports, Project Coordination, Requirements Analysis, Perl, Test Planning, Java, SharePoint, Testing
Education
Banasthali Vidyapith 2004 — 2006
M.Tech, Software Engineering
S.A.T.I. Vidisha 2000 — 2004
B.E., Information Technology
Trinity convent High School
Dell Services March 2011 - Present
Dell Services March 2009 - March 2011
MedStar Health January 2007 - March 2009
MedStar Health December 2004 - January 2007
Microsoft Corporation July 1997 - March 2003
Tyco Fire & Security June 1993 - June 1995
Skills
Windows 7, Windows Server, Troubleshooting, Computer Hardware, SharePoint, Software Documentation, VMware, Windows XP, Microsoft Office, Virtualization
Education
Strayer University (DC) 2004 — 2013
BSIS Network Engineering, Microsoft Server 2008, VMware VSphere 4, 4.0 GPA
Art Institute of Seattle 1996 — 1997
Associate of Applied Arts, Audio Production
Delaware Technical & Community College 1989 — 1991
Associate of Applied Science, Fire Protection Technology
Camber Corporation (Acquired previous employer Avaya Government Solutions) November 2012 - Present
CityTech, Inc. August 2012 - October 2012
WE Energies May 2010 - August 2012
JMG Net-Worth May 2009 - March 2010
Dell Services February 2007 - August 2007
Skills
Java, XML, JSP, UML, JBoss Application Server, SQL, Hibernate, Databases, PHP, C, JavaScript, Visio, Microsoft SQL Server, HTML, MySQL, PL/SQL, Agile Methodologies, Eclipse, SDLC, Scrum, Subversion, Servlets, SOAP, Unix, Spring Framework, Java Enterprise Edition, Web Services
Education
Northwestern Polytechnic University 2008 — 2008
Master of Science, Computer Science
Oklahoma City University 2007 — 2007
Master's degree, Computer Science
Shadan College Of Engineering And Technology 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science
Dell Services June 2006 - Present
Skills
Java, Oracle, EDI, ECMap, HIPAA
Education
BMS College of Engineering, Bangalore
Bachelor of Engineering (B.E.), Information Technology
Hirgenics January 2014 - Present
CompuCom October 2013 - January 2014
Dell Services August 2010 - October 2013
Seven Counties Services Inc October 2005 - November 2009
Sykes Enterprises August 2004 - September 2005
Kelly Temporary Services January 2004 - August 2004
Compaq / Hewlett Packard June 2000 - June 2003
Career Connections August 1998 - June 2000
Micro Center April 1997 - August 1998
Skills
Troubleshooting, Windows Server, Windows, Operating Systems, Hardware, Technical Support, Active Directory, Computer Network..., Windows 7, SCCM, Data Center, AIX, Data Backup Solutions, Microsoft Office, Networking, VMware
Education
ATA College
Interconnecting Cisco Networking Devices I
Columbus State Community College
Computer Electronics
IBM Education and Training Center
Hewlett-Packard March 2015 - Present
AIG May 2014 - January 2015
State Farm Insurance April 2012 - April 2014
Dell Services June 2011 - April 2012
Dell Inc January 2011 - March 2012
Resources for Human Development May 2008 - May 2011
Quality Support Coordinators 2006 - 2008
Midwest City Regional Hospital 2005 - 2006
US Army 2000 - 2003
Skills
Business Analysis, ITIL v3 Foundations..., Incident Management, Organizational..., Agile Methodolgy, Problem Management, SOA Governance, Conflict Resolution, Social Skills, Access, Training, Social Services, Microsoft Word, Managed Services, Service Delivery, Service Operations, Agile Methodologies, IT Service Management, Project Management, SDLC, CRM, Integration, Vendor Management, Change Management, ITIL, Process Improvement, Customer Service
Education
Amberton University 2010 — 2011
Master's, Business Administration
University of Central Oklahoma 2004 — 2007
Bachelor's, Psychology
Dell Services January 2009 - Present
Skills
Requirements Analysis, Business Intelligence, Solution Architecture
Education
Andhra University 1990 — 1994
engineering, electronics
Dell Services May 2010 - Present
Dell Perot Systems July 2008 - May 2010
Northwest Airlines January 1996 - April 2008
Skills
Troubleshooting, Program Management, Software Documentation, Technical Support, Telecommunications, Help Desk Support, Process Improvement, Call Center, BMC Remedy, Training, Leadership, Active Directory, SharePoint, Team Leadership, Customer Service, Customer Satisfaction, Supervising, Metrics, Airlines, Mentoring
Education
Anne Arundel Community College
Classed, Computer Science and Business Management
CGI October 2011 - Present
Logica, now part of CGI October 2011 - October 2012
Texas Children's Hospital December 2010 - October 2011
Dell Services August 2011 - September 2011
Prime Communications March 2010 - February 2011
Houston Hematology and Cancer Institute January 2009 - February 2010
Physicians of Katy October 2004 - February 2008
Skills
CPOE, Ambulatory, Inpatient, OpTime, ASAP, Epic Systems, EHR, EMR, Healthcare Information..., Hospitals, SharePoint, Cadence, Cerner, HIPAA, IT Asset Management, Remote Troubleshooting, IT Service Management, Technical Support, Help Desk Support, Microsoft Office, Wireless, Printer Drivers, Laptops, Configuration Management, Onboarding, Android, Windows Mobile Devices, iPhone Support, iPad, Telecommunications, Hardware Support, Software Configuration..., WebEx, Live Meeting, Process Management, IT Procurement, System Testing, Network Administration, Vendor Relationships, Software Implementation, Visio, System Deployment, Software Documentation, Integration, Information Technology, System Administration, Microsoft Exchange, Active Directory, IT Strategy, Windows Server
Education
Everest Institute-Hobby 2003 — 2004
Diploma, Medical/Clinical Assistant
D.A. Degree College
Houston Community College
Information Technology
National Institute of Technology
Integrated Computer Systems June 2011 - Present
Dell Services August 2008 - June 2011
Cornerstone Automation Systems, LLC (CASI) July 2007 - July 2008
Skills
Integration, XML, C#, Microsoft SQL Server, ASP.NET, Enterprise Architecture, Agile Methodologies, Computer Hardware, ITIL, Software Development, SQL, ITIL v3 Foundations..., jQuery UI, Testing, SDLC, jQuery, JavaScript, JSON, Web Services API, RESTful WebServices, Knockout.js, FontAwesome, Bootstrap, CSS, CSS3, Durandal, jQuery Mobile, HTML 5
Education
The University of Texas at Dallas 2001 — 2003
Bachelor of Telecom Engineering, Engineering
Angelo State University 1997 — 2001
Conifer Health Solutions July 2014 - Present
American Heart Association American Stroke Association November 2012 - June 2014
Dell Services October 2011 - November 2012
Altland & Harris Financial Group, Inc December 2008 - December 2010
EDS 1988 - 2008
Skills
Financial Analysis, Financial Modeling, Accounting, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Variance Analysis, Strategic Financial..., Process Improvement, Managerial Finance, General Ledger, Budgets, Financial Planning
Education
Amberton University 1993 — 1995
BBA, Accounting
QSSI September 2012 - April 2015
Unisys August 2011 - September 2012
Dell Services November 2009 - August 2011
Northrop Grumman - TASC February 2006 - November 2009
Northrop Grumman - IIS December 2004 - February 2006
Northrop Grumman - DMS February 2003 - December 2004
Northrop Grumman - NGHQ October 2000 - February 2003
NCMA February 1995 - December 1999
NCMA September 1988 - January 1995
Avitas, Inc January 1986 - August 1988
Skills
Advanced Excel, Analysis, Forecasting, SAP, Financial Reporting, Variance Analysis, Management, Financial Analysis, Accounts Payable, Accounting, Account Reconciliation, MS Project, Payroll, Microsoft Excel, Finance, Process Improvement, Proposal Writing, Government Contracting, Program Management, Microsoft Project
Education
Strayer University (VA) 2001 — 2003
Graduate Certificate, Professional Accounting
Thomas A. Edison College 1987 — 1989
BA, Mathematics
American University 1969 — 1973
BS, Education
Kentucky Farm Bureau October 2012 - Present
Dell Services December 1995 - August 2011
Dell Services - Jewish Hospital AccountLouisville December 1995 - August 2011
Jewish Hospital & St. Mary's HealthCare 1995 - 2011
Skills
Disaster Recovery, HIPAA, VMware, ITIL, HL7, Visio, Virtualization, Healthcare Information..., PMP, Windows, Vendor Management, Computer Hardware, Process Improvement, Business Analysis, Systems Analysis, Linux, Requirements Analysis, Vulnerability Management, Integration, Information Security, Active Directory
Education
Daymar College-Louisville 2008 — 2010
Associate Degree, Network Support Administration
Dell Services July 2001 - Present
Dell Perot Systems 2001 - 2011
Health systems design May 1999 - June 2001
CyberTech International March 1998 - May 1999
Skills
PowerBuilder, PL/SQL, Oracle SQL, Oracle, Healthcare IT
Education
Andhra University 1988 — 1992
Bachelor of engineering, Electronics and communications
NTT DATA May 2013 - Present
Dell Services March 2008 - May 2013
CCP Global 2003 - 2005
Parson Consulting October 2000 - January 2003
Lawson Software September 1998 - September 2000
Lawson Software September 1996 - September 1998
Skills
Business Analysis, Business Process..., Management, Software Implementation, Consulting, Financials, Integration, Requirements Analysis, Business Process..., Software Project..., EDI, Ariba, Training, Applications, Lawson SCM
Education
Framingham State College
Master of Arts, Healthcare Admin
Assumption College
Bachelor of Science, Business Admin/Accounting concentration
Dell services 2009 - 2012
Infosys November 2005 - August 2009
Skills
Mainframe, SAP GRC Access Control, Software Project..., IBM Mainframe, SDLC, DB2, Requirements Analysis, COBOL, Quality Center, System Testing
Education
Anna University 2001 — 2005
B.E., Electronics & Communication
Balalok Matriculation
Retired, available for consultations August 2015 - Present
2020 Company LLC, an Acentia Co. August 2014 - Present
Accentia for client NOAA September 2014 - July 2015
Apex Systems for client NOAA NWS June 2013 - September 2013
Quality Staffing Services for client Sotera Defense March 2013 - May 2013
Avrio RMS Group April 2012 - September 2012
ACI Group for client ViPS December 2010 - January 2012
Dell Services July 2010 - August 2010
Perot Systems Government Services August 2009 - July 2010
Panum Group for Client USDA/FNS April 2008 - February 2009
Skills
Technical Writing, Technical Recruiting, Technical Training, Network Administration, Network Security, Photography, Photoshop, Public Speaking, Security, Training, Troubleshooting, Strategic Planning
Education
University of MD Univeristy College 2005 — 2006
Bachelor of Arts (B.A.), Communions Studies
University of Maryland University College 2005 — 2006
BA, Communications Studies; technical writing and writing for management and public
Anne Arundel Community College 1994 — 1996
Associate of Arts (AA), Computer Network Management, 3.76
Anne Arundel Community College 1993 — 1996
AA, Computer Network Management