Delta Dental of California
Industry: Company
DescriptionHeadquarters: San Francisco, CA Founded: 1955 Parent organization: Dentegra Group, Inc. Subsidiaries: Delta Dental of Puerto Rico, Inc.,
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Delta Dental of California Employees
MidPen Housing Corporation June 2014 - Present
OmniVision Technologies, Inc. May 2012 - May 2014
Delta Dental of California September 1994 - December 2011
Skills
SDLC, Vendor Management, Business Analysis, Program Management, Process Improvement, Integration
Education
California State University-Hayward 1978 — 1981
BS, Business Administration
Canara Inc. 2014 - Present
Delta Dental of California 2010 - 2014
CSU East Bay January 2010 - July 2010
Foothill College 2007 - 2009
Romanian Commercial Bank Insurance Services 2004 - 2006
Speleological Institute "Emil Racovita" 2000 - 2004
Skills
Statistics, R, SAS programming, SQL, Insurance, Data Analysis, Microsoft Excel, SAS, Statistical Modeling, Actuarial Science, Linear Regression, Minitab, Employee Benefits, Problem Solving, Mathematics, Predictive Analytics, Consulting, Microsoft Office, Forecasting, Data Mining, Predictive Modeling, Quantitative Analytics, Java, Lifesciences, Biotechnology, Bioinformatics, Bayesian statistics, Statistical Inference, Databases, Linux, Variance Analysis, Time Series Analysis, Algorithms, DNA sequencing, RNA isolation, Stochastic Processes, Project Management, Access, SPSS, Multivariate Analysis, Python, Perl, Biostatistics, Experimental Design, Data Management, Computational Biology, Molecular & Cellular..., Financial Risk, Health Insurance, Research
Education
California State University-East Bay 2009 — 2011
Masters, Statistics, 4.0
Foothill College 2006 — 2009
Certificate, Bio-Informatics
University of Bucharest 1998 — 2000
M.Sc., Biology, concentration in Ecology, Evolution, Systematics, and Population Biology
University of Bucharest 1994 — 1998
B.Sc., Biology
Colegiul National "Ion Majorescu", Giurgiu 1990 — 1994
Associate of Science (A.S.), Informatics
University of California, Berkeley
Business Intelligence using SAS software - Certificate program
Cascade Drilling L.P. July 2007 - Present
Boart Longyear July 2007 - July 2013
Designs in Wood 2000 - 2007
Delta Dental of California 1992 - 2000
GEM 1989 - 1992
Skills
Access, Management, Process Improvement, Strategic Planning, Microsoft Excel, Team Building, Team Leadership, Security, Project Planning, Customer Service, Marketing Strategy, Operations Management, Leadership, System Administration, Project Management, Outlook, PowerPoint, Budgets, Change Management, Windows, Human Resources
Education
Monte Vista High School 1966 — 1970
Irvine Valley College
Pacific Placement Group May 2011 - November 2013
Delta Dental of California March 1998 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Budgets, Strategic Planning, Negotiation, Editing, Microsoft Access, Microsoft Publisher, Visio, MS Project, Norton Utilities, Internet Explorer, Google Chrome, SharePoint, Rational Suite, IRIS, MapPoint, Salesforce.com, Business Process, Team Leadership, Management
Education
San Francisco State University 1990 — 1998
Bachelor of Science (BS), Computer Science
U. S. Public Health Service September 1997 - February 2012
Delta Dental of California 2012 - 2012
Education
University of Texas Dental Branch
Doctor Dental Surgery (DDS), General Dentistry
Texas A & M University Baylor College of Dentistry
Certificate of Dentistry, Dental Public Health Residency Program
The University of Texas Health Science Center at Houston
Master of Public Health (M.P.H.), Public Health
Baylor University
Bachelor of Science (B.S.), Biology, General
Delta Dental of California July 2012 - Present
Intuit Inc March 2010 - June 2012
Skills
EDI 834 and 820, Oracle RM&B, Requirements Analysis, SDLC, SQL, Quality Center, Test Planning, Test Cases, Team Track, Software Quality..., User Acceptance Testing, SoapUI, Manual Testing, Regression Testing, Unit Testing, Unix, Integration Testing, Functional Testing, Electronic Data..., Oracle E-Business Suite, Toad, Documentum, SharePoint, ClearQuest, Black Box Testing, Load Testing, Requirements Gathering, XML, Test Strategy, Defect Tracking, Performance Testing, Metavance, HP Quality Center
Education
San Francisco State University
Masters, Embedded Electrical and Computer Science
California State University-Fullerton
Electrical and Electronics Engineering
Lending Club February 2015 - Present
Livescribe Inc. December 2012 - February 2015
Bosch August 2009 - November 2012
Delta Dental of California May 2007 - August 2009
Wells Fargo Bank - Private Client Services May 2005 - March 2007
Wells Fargo Bank - Internet Services Group March 2003 - April 2005
i2 Technologies 2001 - 2003
IT Solutions (now known as Keane / NTT Data Inc.) 1998 - 2003
Skills
SOA, Java Enterprise Edition, Spring, Java, Cloud Computing, Agile Methodologies, SDLC, Software Project..., PMP, Design Patterns, Web Services, Enterprise Architecture, Software Engineering, Scalability, Oracle, Requirements Analysis, Project Management, Scrum, Team Management, SQL, Solution Architecture, Business Intelligence, J2EE Application..., Weblogic, Agile Project Management, Spring Framework, People Management, Software Development, Management
Education
Gujarat University 1995 — 1998
Masters
St. Xavier's College 1992 — 1995
B S
UMR February 2015 - Present
Golden Gate National Parks Conservancy November 2013 - February 2015
Delta Dental of California October 2013 - February 2015
Project REAL August 2012 - June 2013
Williams-Sonoma, Inc. July 2012 - June 2013
Mystery Adventures 2012 - 2012
OfficeTeam August 2010 - September 2011
Intertek September 2007 - July 2010
Skills
Microsoft Office, Event Planning, Microsoft Excel, Merchandising, Customer Service, Inventory Management, Logistics, Customer Satisfaction, Sales Operations, Process Improvement..., Telecommunications, Supply Chain, Project Planning, Program Management, Training, Procurement, Inventory Control, PowerPoint, Written & Oral..., Guided Tours, Criminal Procedure, Criminal Justice, Legal System, Court Proceedings, Client Correspondence, Business Communications, Quality Assurance, File Management, Clerical Skills, Access Database, Database Administration, Oracle Applications, Knowledge Base, Sales, Social Media, Administrative..., Software Documentation, Retail, Management, Trade Shows, Social Networking, Budgets, Leadership, Team Building, Fashion, Event Management, Marketing
Education
Nevada State College 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
College of Southern Nevada 2010 — 2012
Associates of Applied Science, Criminal Justice
Go-2 Products September 2014 - Present
U-Save Plumbing Supply September 2007 - Present
Delta Dental of California 2006 - 2009
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Outlook, English, Negotiation, Highly Detailed, Technical Analysis, Sales, Sales Management, Retail, Inventory Management, Marketing, Teamwork, Merchandising, Purchasing, Marketing Strategy, Forecasting, Team Building, Advertising, Logistics, Data Entry, Account Management
Education
Philip & Sala Burton Academic High 1996 — 2000
City College of San Francisco
Self-employed July 2012 - Present
Delta Dental of California August 1989 - July 2012
Delta Dental of California 1989 - 2012
Skills
Strategic Planning, Insurance, Health Insurance, Program Management, Team Building, Employee Benefits, Project Management, Process Improvement, Public Speaking, Customer Service, Leadership, Healthcare, Business Analysis, Analysis, Budgets
Education
San Diego State University-California State University 1974 — 1978
Bachelor of Science (BS), Management Information Systems, General
University of Maryland 1967 — 1972
Bachelor of Science (BS), Aerospace, Aeronautical and Astronautical Engineering
Kaiser Permanente August 2014 - Present
CUNA Mutual Group September 2011 - Present
Xcel Energy and Cigna Insurance October 2013 - August 2015
Fannie Mae September 2010 - September 2011
Walmart April 2010 - September 2010
Johnson Controls 2010 - 2010
Fidelity Information Services (formerly Metavante Corp) 2005 - 2009
Delta Dental of California April 2005 - August 2005
Charles Schwab and Company 1997 - 2004
Charles Schwab and Company 1992 - 1997
Skills
Data Warehousing, Enterprise Architecture, IT Strategy, SDLC, Business Analysis, Software Development, Information Architecture, Enterprise Software
Education
Ellis University, Chicago IL
M.B.A, Organizational Leadership; in process
New York Institute of Technology
B.S, (cum laude) Interdisciplinary Studies in Business and Psychology
Wells Fargo May 2014 - November 2014
Wells Fargo June 2013 - December 2013
Delta Dental of California October 2006 - March 2013
AT&T July 2004 - September 2006
Bank of America May 1994 - March 2003
Skills
Deployment, Quality Assurance, Testing, System Deployment, Software Quality..., Risk Management, Team Management, Software Documentation, SDLC, Requirements Gathering, Requirements Analysis, Agile Methodologies, Visio, Release Management, Integration, Software Project..., Business Analysis, Enterprise Software, Project Management, Change Management, Cross-functional Team...
Education
College of Marin
Computer Science (programming) course work, Computer Science
Diablo Valley College
Project Management (PMO) course work, Project Management
Software Advanced Technologies
SQA Engineer Certification, SQA Engineer Certification
Delta Dental of California December 2012 - Present
Smith Dental, Inc. 2008 - 2012
Rita Harding, DDS, FAGD June 2001 - October 2008
Skills
Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Hospitals, Microsoft Word, PowerPoint, Software Documentation, Access, Data Entry, Insurance, Administrative..., Outlook, Administration, Invoicing, Visio, Spreadsheets, Event Planning, Team Building, Health Insurance, HIPAA, Administrative..., Office Management
Education
Boise State University
Idaho State University
Delta Dental of California August 2013 - Present
Forest Laboratories May 2011 - July 2013
AstraZeneca September 2008 - May 2011
Skills
Cardiology, Pharmaceutical Sales-..., Pharmaceutical Sales-..., Rheumatology, Sales Skills and..., Key Account Management, Sales Operations, Business Planning, Gastroenterology, Endocrinology, Hospital Sales, Sales Effectiveness, Building Relationships, Sales Presentations, Resource Efficient..., Product Launch, Innovative Thinking, Analytical Skills, Team Leadership, Teamwork, Protocol Development..., Selling Skills, Selling
Education
Penn State University 2002 — 2007
BA, Advertising, Public Relations, Media Planning and Psychology
The StrataFusion Group January 2008 - Present
Women Unlimited 2002 - Present
Glow Foundation October 2007 - May 2011
Hitachi Data Systems February 2000 - January 2008
Delta Dental Plan of California January 1999 - December 2000
Delta Dental 1999 - 2000
Delta Dental of California 1999 - 2000
Delta Dental Plan of California March 1993 - December 1998
Deltanet 1993 - 1998
SBC January 1989 - March 1993
Skills
IT Strategy, Business Process..., Program Management, Strategic Planning, Cloud Computing, Project Management, Change Management, Business Development, Integration, Start-ups, Business Intelligence, Process Improvement, Product Management, Salesforce.com, Strategy, SaaS, Cross-functional Team..., Leadership, Enterprise Software, Outsourcing, Business Strategy, Management, Vendor Management, Software Development, ERP, Management Consulting
Education
Occidental College
BA Psychology, Psychology
University of California, Berkeley 2001 — 2004
Post Graduate classes, Software Development and Literature!
Carnegie Mellon University
Certificate of Study, Advanced Studies in Software QA
University of California, Berkeley - Walter A. Haas School of Business 1988 — 1988
One Month Executive Program at Haas
The Clorox Company December 2011 - Present
Delta Dental of California July 2011 - December 2011
Novartis December 2010 - April 2011
Wells Fargo February 2007 - August 2010
Lawrence Berkeley National Laboratory April 2002 - February 2007
Skills
Administrative..., Budgets, Calendaring, Human Resources, Management, Time Management, Research, Accounts Payable, Analysis, Marketing, Event Planning, Office Management, Administrative..., Access, Outlook, Process Scheduler, Customer Service
Education
Academy of Art University 2015 — 2019
Bachelor of Arts (B.A.), Textile Design
Berkeley High School 1988 — 1992
Diploma
Diablo Valley College
Courses Only
Blue Shield of California June 2014 - Present
Delta Dental of California June 2006 - June 2014
Bank of America, Rancho Cordova, CA February 2001 - May 2006
Bank of America, San Francisco, CA March 1999 - February 2001
Bank of America, San Francisco, CA January 1998 - February 1999
Bank of America, San Francisco, CA August 1995 - December 1997
Bank of America, Sacramento, CA January 1992 - July 1995
Skills
Call Center, Workforce Management, Forecasting, Scheduling, Capacity Planning, Metrics, Analytics, Process Improvement, Call Centers, Management, Training, Data Analysis, Telecommunications, Business Analysis, Outsourcing
Education
Union Institute and University 2002 — 2005
Bachelor’s of Science, Statistics
American River College 1991 — 1993
Associate of Science, Mathematics
California Polytechnic State University-San Luis Obispo
Delta Dental of California July 2014 - Present
Delta Dental of California June 2012 - June 2014
Skills
Bid Pricing, Risk Based Pricing, Challenging Assumptions, Actuarial Science, Health Insurance, Underwriting, Risk Assessment, Microsoft Excel, Financial Modeling, Data Mining, Data Modeling, Data Analysis, HMO, Medicaid, PPO, Insurance, Analysis, Access, Golf, Employee Benefits, Claim, Financial Analysis, SQL, Statistics, Risk Management, VBA, SAS
Education
Bentley University 2006 — 2010
Bachelor’s Degree, Computational and Applied Mathematics
Los Rios Community College District ARC January 2008 - Present
Child Abuse Prevention Center September 2011 - June 2012
Delta Dental of California June 2002 - July 2006
Skills
Community Outreach, Event Planning, Social Services, Public Speaking, Social Media, Crisis Intervention, Career Counseling, Case Management, Group Therapy, Higher Education, Nonprofits, Psychotherapy, Resume Writing, Teaching, Curriculum Development, Mental Health, Research, Customer Service
Education
CSU Sacramento 2010 — 2012
Bachelor of Arts (B.A.) 12/2012, Social Work
American River College 2008 — 2010
Associate's degree's, Psychology, Liberal Arts, Human Services, Human Services w/Chemical Dependency, Social Science
Delta Dental of California July 2007 - Present
UCSF Medical Center February 2001 - June 2007
macy's 1999 - January 2001
Skills
Human Resources, SDLC, Deferred Compensation, Onboarding, PeopleSoft, Employee Relations
Education
California State University-East Bay 1992 — 1997
Bachelors, Business Administration
Delta Dental of California 2010 - Present
Delta Dental of California 2002 - March 2009
Delta Dental of California 1996 - 2001
Delta Dental of California 1985 - 1995
Skills
Municipalities, Dentistry, Healthcare, Employee Benefits, HIPAA, SDLC, Data Analysis, Data Modeling, Managed Care, Business Intelligence, Vendor Management, Data Warehousing, Underwriting, Business Analysis, Program Management, SAS, Medicaid, Process Improvement
Education
Oberlin College 1968 — 1978
BA, Sociology
University of Michigan School of Public Health 1972 — 1976
MPH, Biostatistics
Federal Express March 2009 - Present
St Joseph Regional Health Center July 2011 - April 2014
Delta Dental of California April 2004 - March 2009
Equity Office Property May 2000 - September 2003
Whitney's Family Day Care December 1997 - June 2000
FedEx November 1995 - May 2000
UCSF Medical Center October 1991 - January 1997
Health Plan of June 1995 - January 1996
Prudential Insurance Company February 1988 - September 1991
Skills
Process Scheduler, PowerPoint, Invoicing, Microsoft Office, Accounts Receivable, Insurance, Customer Service, Shipping, Logistics, Inventory Management, Process Improvement, Transportation, Microsoft Excel, Operations Management, Supply Chain, Warehousing, Distribution Center..., PeopleSoft, Supply Chain Management, Customer Satisfaction, Training, Management, Outlook, Team Building
Education
Saint Leo University 2012 — 2016
Bachelor of Business Administration (BBA)
Saint Leo University 2010 — 2012
Associate of Arts (AA)
Saint Mary's College of California 2000 — 2003
Not yet
California State University-East Bay 1980 — 1983
None yet
Metropolitan Planning Group August 2013 - July 2015
Delta Dental of California 2000 - 2013
VSP Vision Care 1997 - 2000
ACS Wireless 1988 - 1996
Skills
Benefits Administration, Compensation & Benefits..., Health & Welfare..., Administrative..., Sales Administration, Employee Benefits, Deferred Compensation, New Hire Orientations, Onboarding, Human Resources, Open Enrollment, HRIS
Education
West Valley College 2013 — 2014
Landscape Architecture
College of Marin 2002 — 2004
Eventus Solutions Group, LLC November 2013 - Present
Direct Technology September 2012 - November 2013
Delta Dental of California February 2006 - September 2012
Spherion/SMUD October 2003 - February 2006
Intel June 2002 - October 2003
CDI October 2001 - June 2002
Mvion November 2000 - July 2001
Eclipse Networks October 2000 - October 2000
Eclipse Networks October 2000 - October 2000
Eclipse Networks June 2000 - September 2000
Skills
Integration, Call Center, Requirements Analysis, Metrics, Customer Service, Business Analysis, Process Improvement, Team Leadership, Problem Solving, Visio, Healthcare, SQL, Windows, SDLC, Contact Centers, Program Management, Disaster Recovery, CRM, Call Centers, Management, Troubleshooting, Software Development, Quality Assurance
Education
California Polytechnic State University-San Luis Obispo 1989 — 1994
BS, Computer Science, English (Minor)
Delta Dental of California August 2005 - Present
Delta Dental 2005 - Present
Skills
Hitachi SAN, NetApp Filers, Data Domain, Disaster Recovery, SAN, Servers, Brocade Fibre Switches, Integration, Cisco MDS SAN switches, Enterprise Storage, Tivoli Storage Manager, Hitachi Storage, Clariion, Storage Area Networks, Storage, Enterprise Architecture, Storage Virtualization, TSM Administration, Netbackup, Brocade, Windows Server, Citrix, Active Directory, TSM, Troubleshooting, Enterprise Software, Cisco Technologies, NetBackup, Data Center
Education
California State University-Sacramento 1988 — 1997
B.A.
Delta Dental of California September 2007 - Present
Calpers October 2004 - August 2007
Covansys Corporation August 2000 - September 2004
Sigmasoft Pte Ltd April 1999 - July 2000
Hexaware Infosystems Limited October 1998 - April 1999
Nexus Computers 1994 - 1998
Skills
Insurance Industry, Weblogic, Integration, Software Project..., High Availability..., Application monitoring..., Infrastrcture topology, Oracle, Insurance, Linux, SDLC, Project Planning, Requirements Gathering, Software Development, Unix, Data Warehousing, Infrastructure, Tomcat, Business Analysis, JBoss Application Server, Requirements Analysis, SOA, Data Migration, Servers, Enterprise Architecture, Oracle SOA Suite, Middleware, Solution Architecture, Enterprise Software, Disaster Recovery, IT Strategy, WebLogic
Education
ACCET 1988 — 1992
B.E, EEE
Madurai Kamaraj University 1988 — 1992
B.E, EEE
Wells Fargo April 2009 - Present
Barclays Global Investors September 2008 - November 2008
Delta Dental of California November 2001 - August 2008
HRchitect October 2000 - August 2001
Symphoni Interactive January 1998 - September 2000
Montgomery Asset Management March 1995 - December 1997
Barclays Global Investors January 1991 - March 1995
Education
Saint Mary's College of California 1998 — 2000
MBA
University of California, Berkeley 1985 — 1989
Vertex Group November 2012 - Present
ABIS Technologies February 2009 - October 2012
Delta Dental of California August 2006 - August 2007
Visto July 2006 - August 2006
Bank of America September 2005 - July 2006
Motorola May 2005 - August 2005
Verizon August 2004 - May 2005
Skills
SDLC, Oracle, Requirements Analysis, Business Intelligence, .NET, Business Analysis, Software Project..., Software Development, Technical Recruiting, Databases, Benefits Negotiation, SQL, Java Enterprise Edition, Data Warehousing, Solution Architecture, Vendor Management, SOA, Agile Methodologies, Resource Management, Staff Augmentation, Business Development, Web Services, PL/SQL, Enterprise Software
Education
Illinois Institute of Technology 2003 — 2005
Master, Computer Science
Delta Dental of California December 2004 - Present
Delta Dental of California November 2002 - December 2004
PacifiCare April 2001 - January 2002
Stein Roe Investment Counsel LLC October 2000 - April 2001
Skills
Vendor Management, Microsoft Office, Oracle Applications, Troubleshooting, Security, Access, Sales, Management, Visio, Analysis, Insurance, Process Improvement, Program Management, Software Documentation
Education
University of Phoenix 2013 — 2015
Bachelor of Science, Business Management, 3.35
City College of San Francisco 1995 — 2003
Associate of Arts (AA)
Immaculate Conception Academy High school 1991 — 1995
HS Diploma
Kforce Technology 2013 - 2013
Carnival Cruise Lines 2013 - 2013
Delta Dental of California 2010 - 2011
Purdue Pharma LP March 2008 - March 2010
EMC Consulting February 2007 - March 2008
IBM Global Services at UPMC October 2005 - February 2007
Compass Group December 2003 - August 2005
Wachovia / First Union Bank July 2002 - December 2003
Spherion Corporation July 2001 - June 2002
Federal Reserve Board April 2001 - July 2001
Education
Georgia Institute of Technology
Delta Dental of California January 2014 - Present
Saint Mary's College of California July 2012 - January 2014
Saint Mary's College of California February 2007 - June 2012
Merit Resource Group September 2006 - February 2007
Prints Plus, Inc. October 2003 - July 2006
Skills
Human Resources, Employee Benefits, Problem Solving, Microsoft Excel, Time Management
Education
Loyola Marymount University 1999 — 2003
Business Administration, Human Resources
Delta Dental of California November 2009 - Present
Delta Dental of California February 2006 - November 2009
Delta Dental of California October 2001 - February 2006
Hallmark Cards 2005 - 2006
Skills
Technical Writing, Instructional Design, Content Development, Software Documentation, ADDIE, Content Management, Editing, Visio, Captivate, Web Content, SnagIt, Newsletters, InDesign, Prezi, Feasibility Studies, White Papers, E-Learning
Education
American River College
Associate of Arts (AA), Early Childhood Education and Teaching
American River College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
San Francisco State University
Technical and Professional Writing
San Francisco State University
E-Learning Design & Development
San Francisco State University
Social Media Marketing
Delta Dental of California November 2001 - Present
Dr. Richard L. Bryan, D.D.S. June 1980 - September 2001
Skills
Retail Sales, Account Reconciliation, Cost Accounting, Accounting, Strategic Planning, Microsoft Office, Public Speaking, Training, Community Outreach, Public Relations, Budgets, Customer Service, Team Building, Policy Analysis, Policy, Research, Leadership, Leadership Development, Coaching
Education
Heald College 2010 — 2013
Still attending, Accounting and Business/Management
Sacramento City College 1979 — 1982
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Primerica March 2014 - Present
County of Sacramento December 2007 - March 2015
Delta Dental of California May 2005 - February 2007
Skills
Community Outreach, Training, Social Networking, Leadership Development, Team Building, Recruiting, Marketing, Budgets, Social Media, Research, Career Counseling, Customer Service, Data Entry, Eligibility, Event Planning, Fundraising, Government, Higher Education, Insurance, Leadership, Microsoft Excel, Microsoft Office, Nonprofits, PowerPoint, Program Development, Public Speaking, Social Services, Policy, Staff Development, Coaching, Event Management, Sales, Time Management, Social Media Marketing, Marketing Strategy, Microsoft Word, Program Management, Management, Outlook, Public Relations, Strategic Planning
Education
California State University-Sacramento 2002 — 2004
Bachelor of Arts (B.A.), Psychology
Kaiser Permanente January 2015 - Present
Full Time Student July 2014 - December 2014
Saama Technologies August 2013 - June 2014
Blue Shield of California January 2013 - August 2013
Blue Shield of California January 2011 - December 2012
Blue Shield March 2010 - January 2011
Kaiser Foundation Health Plan March 2008 - March 2010
Delta Dental of California January 2001 - January 2008
Health System Design Corporation – Perot Systems acquired Health Systems Design December 1999 - January 2001
Health System Design Corporation – Perot Systems acquired Health Systems Design August 1997 - December 1999
Skills
SDLC, Business Strategy, Business Intelligence, Business Process..., UAT coordination, Release Management, Healthcare Information..., Healthcare Management, Data Warehousing, Business Architecture, Program Management, Software Project..., Cross-functional Team..., Project Portfolio..., Process Improvement, Testing, Software Documentation, Strategic Planning, Project Management, PMO, Enterprise Software, Strategy, Integration, Business Process..., PMP, Software Development, MS Project, Waterfall, CRM, Resource Management, Architecture, Quality Assurance, Management, IT Management, IT Strategy, Agile Project Management, Healthcare, Oracle, Data Modeling, SharePoint, Leadership, Analytics, Informatica, Business Requirements, Training, Data Migration, Systems Analysis, Test Planning, Consulting, Change Management
Education
California State University-East Bay
Bachelor's degree, Business Administration and Management, Finance
Bay Area June 2012 - Present
Williams Lea January 2012 - June 2012
Bristol-Myers Squibb 2011 - 2011
Zenith 2011 - 2011
UC Hastings College of the Law April 2009 - June 2009
Delta Dental of California August 2007 - August 2008
Heald College November 2006 - September 2007
Qualcomm November 2005 - July 2006
Qualcomm April 2005 - October 2005
Fidelity National Financial October 2002 - January 2004
Skills
Access, Event Planning, Software Documentation, PowerPoint, Adobe Acrobat, Time Management, Training, Budgets, Event Management, Microsoft Excel
Education
Foothill College 2009 — 2010
General Requirements
California State Board of Equalization 2014 - Present
ECMC, formerly EDFUND March 2009 - January 2013
Blue Shield of California January 2011 - March 2011
Delta Dental of California 2008 - 2009
Delta Dental of California 2006 - 2008
Delta Dental of California January 2001 - January 2006
DeltaNet January 2000 - January 2001
DeltaNet January 1996 - January 2000
First Nationwide Bank January 1994 - August 1996
World Savings and Loan January 1992 - January 1994
Skills
Mainframe, Disaster Recovery, Software Documentation, Business Analysis, SDLC, Unix, Requirements Analysis, ITIL, Process Improvement, JCL, Change Management, Business Requirements, User Acceptance Testing, Data Center, Operating Systems, Integration, SharePoint, Quality Assurance, Servers, Telecommunications, Analysis, Enterprise Architecture, Requirements Gathering, Security, Project Portfolio..., Resource Management, Testing, IT Management, PMP, Business Process, Visio, IT Service Management, Software Project..., MVS, Troubleshooting, PMO, IT Operations, IT Strategy, Infrastructure, Enterprise Software, Incident Management, Operations Management
Education
Computer Learning Center of San Francisco 1984 — 1984
Certificate, Mainframe Computer Operations
City College of San Francisco 1981 — 1983
Astronomy
Delta Dental January 2012 - Present
Delta Dental of California January 2007 - December 2011
Prime Image Media Group 2006 - 2009
Delta Dental Insurance Company February 1997 - January 2007
Skills
Team Building, PPO, Customer Service, HMO, Event Planning, Health Insurance, Employee Benefits, Insurance, Public Speaking, Account Management, Claim, Customer Satisfaction, Healthcare, HIPAA, Call Centers, Process Improvement, Health Savings Accounts, Outlook, Sales, Strategic Planning, Underwriting, Marketing, Disability Insurance, Managed Care, Leadership, Brokers, Customer Retention, Data Entry, Recruiting, Medicare, Training
Education
California Culinary Academy 2005 — 2006
San Francisco State University
Wells Fargo Digital Services Group December 2012 - Present
Robert Half International January 2012 - December 2012
Wells Fargo Merchant Services July 2010 - December 2011
Visa, Inc. February 2010 - July 2010
The PMP Alliance January 2009 - 2010
Delta Dental of California 2006 - 2008
AAA of California August 2005 - October 2006
Bank of America November 2001 - August 2006
SBT Accounting Systems 1992 - 1995
Skills
Scrum, SharePoint, Quality Assurance, Cross-functional Team..., PMP, PMO, Vendor Management, Visio, MS Project, Project Management, Requirements Gathering, Software Documentation, SDLC, Software Development, Project Delivery, Testing, Microsoft Project
Education
Scrum Alliance 2009 — 2009
Certified Scrum Master, Scrum Alliance
Arizona State University
Project Management Institute
PMP Certification, Project Management
The University of North Dakota
Delta Dental of California April 2015 - Present
Delta Dental of California May 2011 - Present
Delta Dental of CA June 2007 - July 2011
Delta Dental of California - Federal Government Programs March 2006 - June 2007
Delta Dental Insurance Company January 2005 - March 2006
Skills
Customer Service, SharePoint, Call Center, Quality Assurance, Process Improvement, Customer Satisfaction, Microsoft Excel, Coaching, Team Leadership, Employee Relations, Workforce Management, Team Building, Employee Training, Program Management, Performance Management, Insurance, Outlook, Leadership, Management, Time Management, Windows, Microsoft Word, Microsoft Office, PowerPoint, HIPAA, Claim, Policy, Interviews, Continuous Improvement, Call Centers, Communication, Training, Software Documentation, Hiring, Human Resources, Vendor Management, Visio, System Administration, Windows 7, Succession Planning, Workforce Planning, Workers Compensation, Disaster Recovery, IVR, Avaya, Leadership Development, Health Insurance, Project Management, Business Analysis
Education
American River College 2011 — 2013
Design Technology and Business Management
American River College 2011 — 2013
Real Estate
Sierra College 1998 — 2000
Architectural drafting
Cuesta College 1997 — 1998
Architectural drafting
Banner Desert Medical Center December 2014 - Present
Banner Health January 2013 - Present
Dive N Ride Adventures June 2010 - Present
Schuberth North America June 2014 - April 2015
RideNow Powersports September 2013 - May 2014
Emerge AZ January 2013 - June 2013
Volt Workforce Solutions January 2011 - October 2011
Tri-Valley Moto April 2008 - August 2009
Delta Dental of California July 2006 - March 2008
JoyMal Enterprises, Inc. February 2006 - February 2008
Skills
Customer Relations, Start-ups, Quality Assurance, Small Business, Testing, Motorcycle accessories..., Respiratory Therapy, Respiratory Care, Direct Patient Care, Software Installation, Motorcycle, Customer Service, Team Building, Program Management, Software Development, Recruiting, Management, Leadership, Process Improvement, Team Leadership, Cross-functional Team..., SDLC, Entrepreneurship, E-commerce, Analysis, Operations Management, Project Planning, Social Media Marketing, Social Media, Project Management, Business Process
Education
Emerge AZ 2013 2013 — 2013
(none), American Government and Politics (United States)
PIMA Medical Institute 2010 — 2012
A.A., Respiratory Therapy
California State University-Hayward 1990 — 1994
Certificate Studies, Pre-Physical Therapy
Marist College 1986 — 1989
Master's degree, Computer Science
Vassar College 1979 — 1984
BA, Math/Computer Science
Liberty Central High School 1975 — 1979
High School Diploma, Pre-College
Equinix May 2013 - Present
Delta Dental of California January 2007 - May 2013
Oracle Corporation 2001 - December 2006
Oracle Applications Development 2001 - 2004
Oracle Corporation 1998 - 2001
Tata Consultancy Services 1996 - 1998
Bajaj Auto Limited 1994 - 1996
Skills
Oracle Applications..., Vendor Management, Offshore Development, Technology evaluation..., Program Management, Product Management, Supply Chain Management, Customer Relations, Mentoring, Healthcare, Insurance, Team Leadership, Financials, Oracle Applications, Cloud Computing, Software Project..., Business Intelligence, Cross-functional Team..., Business Analysis, Integration, Agile, SDLC, CRM, Manufacturing, Finance, IT Leadership, Enterprise Architecture, Enterprise Software, Oracle E-Business Suite, SOA, SaaS, Requirements Analysis, Solution Architecture, Data Warehousing, IT Strategy, Oracle, Data Modeling, Software Development, ERP, Project Management, Agile Project Management, PL/SQL, ETL, Release Management, Scrum, Project Portfolio..., Business Process, SQL, Master Data Management, Architecture
Education
Carnegie Mellon University
Master's Degree, Software Program Management
University of California, Berkeley, Haas School of Business
The Berkeley Executive Leadership Program
VJTI, Bombay, India
Bachelor's Degree, Production Engineering
Delta Dental of California August 2009 - Present
Delta Dental of CA March 2003 - November 2009
Delta Dental of California December 1996 - March 2003
Logistic Systems Architects (purchased by SAIC) September 1985 - October 1989
Cal Western Life Insurance (American General) March 1984 - September 1985
Skills
Financial Reporting, Financial Analysis, Forecasting, Budgeting, Contract Negotiation, Analysis, Excel, Business Analysis, PowerPoint, Planning, Access, Outlook, Word, Corporate Finance, Microsoft Office, Accounting, Insurance, Compliance, Data Analysis, Pricing, Administration, Cost Accounting, Microsoft Excel, Microsoft Word, Budgets, Health Insurance, Accounts Payable, Finance, Training, Management, Account Reconciliation, Strategic Planning, Financial Forecasting, Process Improvement, Variance Analysis, Essbase, Hyperion Enterprise, General Ledger, Auditing, Internal Controls, Internal Audit, Financial Modeling, Customer Service, Team Building, Leadership, Financial Planning
Education
California State University-Sacramento 1978 — 1983
B.S., Business Finance
Mira Loma High School 1974 — 1978
Zia's July 2009 - Present
Zia's Gelateria e Caffe Bar 2008 - 2009
Delta Dental of California April 2007 - May 2008
Blue Shield of California April 2005 - April 2007
Electronic Data Systems April 1997 - April 2005
Westin Hotels and Resorts April 1996 - April 1997
Jack Magill Training Stables September 1992 - April 1997
Circuit City Stores, Inc. August 1988 - March 1993
Skills
Product Management, Cross-functional Team..., Management, Project Management, Leadership, Strategic Planning, Product Development, Contract Negotiation, Budgets, PMP, Analysis, CRM, Business Planning, Enterprise Software, Business Analysis, Process Improvement, Program Management
Education
University of Maryland - Caserma Ederle - Italy 1984 — 1987
General Studies
Campbell University 1983 — 1984
General Studies
Ravenna High School 1980 — 1983
College Prep
Visa September 2015 - Present
Visa Inc May 2012 - September 2015
Ellie Mae January 2012 - April 2012
Bank of America June 2010 - January 2012
Delta Dental of California October 2005 - December 2010
Cadence Design Systems October 2006 - April 2008
Wells Fargo Financial Services October 2004 - October 2006
Quest Software February 2004 - October 2004
WorldRes October 2003 - February 2004
Downey Savings October 2002 - October 2003
Skills
Agile Methodologies, release management, Engineering Change..., Program Management, Product Development, Software Project..., Software Development, Software Engineering, Payment Systems, Emerging Payments, Scrum, IBM Rational Tools, Systems Engineering, Release Management, SDLC, ClearCase, Agile Project Management, Visio, TFS, Cross-functional Team..., Enterprise Software, Software Documentation, Process Improvement, Project Portfolio..., Project Management, Management
Education
Rensselaer Polytechnic Institute 1996 — 2000
Bachelor of Science, Electrical / Computer Systems Engineering; Software Engineering
Delta Dental of California 2005 - 2014
Informatica Corporation 2000 - 2002
UPS, Formerly Fritz Companies, Inc. 1998 - 2000
Education
Harvard University Extension School 2014 — 2016
Master’s Degree, ALM, Information Management Systems
San Francisco State University 1996 — 1998
Bachelor’s Degree, Business Administration - Computer Information System, Summa Cum Laude
Delta Dental of California February 2010 - Present
Delta Dental of California January 2005 - February 2010
Skills
Internal Controls, Financial Analysis, Financial Modeling, Insurance, Accounting, Auditing, Budgets, Process Improvement, Business Analysis, Metrics, Business Intelligence
Education
California State University-Chico 1982 — 1986
BS, Accounting
Delta Dental of California November 2002 - Present
PacifiCare Dental & Vision January 1997 - November 2002
Education
Howard University 1990 — 1992
BA, Political Science
Delta Dental of California September 1980 - Present
West Marin Citizen, other... 2007 - 2009
Delta Dental of California January 2002 - January 2005
Delta Dental of California January 1998 - January 2002
Delta Dental of California January 1993 - January 1998
Delta Dental of California January 1990 - January 1993
Skills
Business Analysis, Content Development, Corporate Communications, Web Content, Project Management, Press Releases, Management, Internal Communications, Content Strategy, Microsoft Office, Analysis, Editorial, Strategic Planning, Social Media, SDLC
Education
University of California, Berkeley 1998 — 2000
Professional Certification, Computer Information Systems
College of Marin
in progress, Spanish Language and Literature
Blue Shield of California February 2012 - Present
Delta Dental of California December 2007 - January 2012
Kaiser Permanente February 2002 - November 2007
Skills
SOA, Software Project..., SDLC, Agile Methodologies, Enterprise Architecture, Requirements Analysis, Data Warehousing, ETL, Requirements Gathering, Solution Architecture, Java Enterprise Edition, Data Modeling, Integration, Oracle, SQL
Education
Golden Gate University 2008 — 2010
MBA, Finance
University of Mumbai
B.S, Mathematics & Computer Programming
Delta Dental of California Telecom TechnicianLookSmart1999 - 2004
Education
San Francisco State University 1994 — 1997
Microsoft March 2015 - Present
Microsoft September 2012 - March 2015
Blue Shield of California October 2009 - September 2012
Delta Dental of California 2004 - October 2009
Jackson Rancheria Casino 2003 - 2004
Rexall Sundown 2001 - 2003
Boca Raton Resort & Club 1995 - 2001
doral golf resort & spa 1993 - 1994
Skills
Databases, Disaster Recovery, SQL Server, Troubleshooting, SQL, Administration, POS, Architecture, Problem Solving, Analysis, Production, Documentation, SDLC, Microsoft SQL Server, ETL, Database Design, Requirements Analysis, Database Administration, T-SQL, System Administration, Software Documentation, Visio, SSIS, Business Intelligence, Windows, SSRS, Data Warehousing, SharePoint, Data Modeling, Business Analysis, Windows Server, Performance Tuning, Solution Architecture, ITIL, Systems Analysis, Software Project..., IT Management, Enterprise Architecture, Integration, SQL Tuning, Servers, Requirements Gathering, Unix, Oracle, Crystal Reports, System Deployment, Microsoft Technologies, Virtualization, IT Strategy, Powershell
Education
East Stroudsburg University of Pennsylvania 1986 — 1989
Bachelor of Science, Hospitality Management
Delta Dental of California March 1999 - Present
Skills
Underwriting, Management, Health Insurance, Employee Benefits, Disability Insurance, Insurance, Marketing, Analysis, Account Management, Customer Retention, Health Savings Accounts, Vendor Management, Program Management, Sales, Brokers, Leadership
Education
Diablo Valley College
in progress, Business Management
VSP Global October 2013 - Present
Delta Dental of California August 2012 - October 2013
Delta Dental of California January 2008 - October 2012
Delta Dental of California December 2005 - December 2007
Delta Dental of California December 2001 - December 2003
Delta Dental of California December 1999 - December 2001
P&M Cedar Products March 1996 - December 1998
Western Care Management, Inc. June 1996 - March 1997
Skills
Insurance, Health Insurance, Employee Benefits, Employee Relations, Union Negotiations, Contract Development, Contract Management, Regulatory Analysis, Regulatory Reporting, Market Requirements, Regulatory Submissions, Regulatory Surveys/Exams, Human Resources, PPO, Performance Management, Recruiting, Employee Training, FMLA, Benefits Administration, Process Improvement, Program Management, Business Analysis, Training, Interviews, Employment Law, Strategy, Coaching, Budgets, Marketing, HMO, Onboarding, Market Research, New Hire Orientations, Business Process..., Vendor Management, Cross-functional Team..., Negotiation, Claim, Managed Care, Medicare, Medicaid, Team Building, Leadership, Strategic Planning, Affordable Care Act, Health Care Reform, Talent Acquisition, Analysis, Employee Engagement, Business Strategy
Education
California State University-Chico 1991 — 1994
Bachelor of Science (B.S.), Business/Human Resource Management
Salesforce August 2014 - Present
OpenTable June 2013 - August 2014
OpenTable August 2007 - June 2013
Delta Dental of California October 2005 - August 2007
Gap Inc. September 2004 - July 2005
Skills
Web Development, Continuous Integration, Performance Tuning, Web Applications, SQL, C#, Agile Methodologies, Scrum, MongoDB, Redis, Node.js, Git, Selenium, Ruby, .NET, Visual Studio, Subversion, JavaScript, Microsoft SQL Server, Web Services
Education
College of San Mateo 2002 — 2004
Associate in Science, Computer Information Systems
UC Berkeley 2012 — 2012
Computer Science, A+
Delta Dental of California July 2007 - Present
3hive.com 2004 - April 2009
Smith & Nephew 2005 - 2007
Accuship August 2000 - August 2005
Skills
SDLC, Business Intelligence, Data Warehousing, Business Objects, Data Modeling, Business Analysis, Software Project..., Data Migration, Project Management, ETL, Visio, Enterprise Architecture, Requirements Analysis, Integration, Oracle, Databases, Requirements Gathering, Database Design, PL/SQL
Education
Brigham Young University 1988 — 1995
Germantown High School 1985 — 1988
Delta Dental of California October 2001 - Present
Delta Dental 2001 - Present
Delta Dental Plan of California 2001 - Present
Safe Guard Dental 1999 - 2000
Skills
Health Insurance, Employee Benefits, Brokers, Insurance, Account Management
Education
Loyola Marymount University 1988 — 1992
Sacred Heart High School
Delta Dental of California March 2006 - Present
Orton Development - Centric Media June 2004 - August 2005
Wells Fargo Internet Services Group October 2003 - May 2004
Pacific Gas & Electric May 2001 - September 2003
Kaiser Permanente November 1999 - March 2001
Providian Financial August 1999 - November 1999
Kaiser Permanente March 1998 - August 1999
Pacific Bell May 1996 - February 1998
Kaiser Permanente September 1994 - March 1996
Terry Dunn & Associates September 1984 - August 1994
Skills
Salesforce.com, Requirements Analysis, Business Analysis, Integration, Visio, Business Process, Data Warehousing, Vendor Management, Cloud Computing, SDLC, Software Development, Software Project..., Business Intelligence, Databases
Education
Amherst College
Amherst College
B.A
Anju Technology February 2006 - Present
Blue Shield of California April 2013 - January 2015
Maruthi Consulting December 1999 - November 2005
Delta Dental of California 2000 - 2005
Seabury Group June 2001 - June 2003
Visa May 1995 - December 1999
Wells Fargo November 1993 - May 1995
Skills
Business Analysis, Business Intelligence
Education
National Institute of Technology Calicut 1986 — 1990
B.Tech, Mechanical Engineering
University of Kerala 1986 — 1990
Sainik School Amaravathinagar
Delta Dental of California January 2011 - Present
Delta Dental of California August 1995 - December 2010
Skills
Media Relations, Press Releases, Marketing Communications, Public Affairs, Social Media, Strategic Planning, Corporate Communications, Crisis Communications, Journalism, Strategic Communications, Health Insurance, Spokesperson, Copywriting, Editing, Internal Communications, Newsletters, Public Relations, Copy Editing, Event Planning, Insurance, Blogging, Web Content
Education
Notre Dame de Namur University 1992 — 1995
Master of Arts (M.A.), English, 4.0
Smith College 1980 — 1984
AB, Psychology, English, Spanish
Harvard University
English Language and Literature/Letters
Delta Dental of California May 2002 - October 2010
Skills
Management, Customer Service, Health Insurance, Process Improvement, Team Building, Data Entry, Training, Outlook, Microsoft Office, Strategic Planning, Business Analysis, Project Management, Microsoft Excel, Insurance
Education
Heald College 1999 — 2002
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Tiong Se Academy 1989 — 1992
General Education, High School/Secondary Diplomas and Certificates
Delta Dental of California March 2002 - Present
The Axean Group August 1997 - December 2001
Rocket Network April 2000 - December 2000
Comms People @ Pacific Bell March 1996 - August 1997
EDS @ Blue Shield of California January 1995 - March 1996
Blue Shield of California August 1993 - January 1995
Skills
Program Management
Education
Bethel University 1982 — 1986
Bachelor's degree, Mathematics
Delta Dental of California November 2007 - Present
KEANE December 2004 - November 2007
Aztec software May 2002 - November 2007
Skills
PL/SQL, BODS, Unix Shell Scripting, Oracle, Informatica, ETL, Data Modeling, Data Warehousing, Data Conversion, Datastage, Data Migration, Business Intelligence, Data Marts, Data Integration, Testing, Data Warehouse..., Business Objects Data..., Performance Tuning, Databases, Data Quality, Erwin, SQL
Education
Bharathiar University 1999 — 2002
Master of Computer Applications (MCA), Computer Science
MamaKai August 2008 - Present
Delta Dental of California January 2007 - March 2009
Skills
Nutrition, Cooking, Menu Development, Wellness, Employee Benefits, Coaching, Babies, Public Speaking, Customer Service, Training, Nutrition Education, Team Building, Wellness Coaching, Event Planning, Strategic Planning, Food, Meditation, Yoga
Education
Bauman College 2008 — 2008
Certified Natural Chef, Culinary Arts
Columbus College of Art & Design 1998 — 2000
Fine Arts Sculpture + Illustration
The Ohio State University 1996 — 1997
Post Secondary Enrollment
Delta Dental of California January 2014 - Present
Delta Dental of California March 2013 - December 2013
Delta Dental of CA January 2012 - February 2013
Delta Dental of Pennsylvania January 2010 - December 2011
Michael G. Hankinson, Esq. June 1991 - July 2010
m2 Venture Partners February 2007 - August 2009
Imerica Life and Health 2002 - 2007
Healthaxis 1999 - 2001
Education
Pace University School of Law 1987 — 1991
Doctor of Law (J.D.)
Fordham Gabelli School of Business 1980 — 1982
MBA, Finance
University of South Carolina-Columbia 1974 — 1978
BA, English
Storm King School 1971 — 1974
High School
Port of Oakland February 2012 - Present
City of Oakland Head Start 2005 - 2012
City of Oakland April 2008 - September 2009
Delta Dental of California February 2007 - April 2008
Delta Dental 2007 - 2008
Delta Dental of California August 2005 - February 2007
AIG American General February 2003 - August 2005
AIG 2003 - 2005
Skills
Employee Benefits, Customer Service, Microsoft Office, Team Building, Negotiation, Recruiting, Training, Human Resources, Account Management, Insurance, Policy, Sales, Marketing, Outlook
Education
San Francisco State University 1994 — 1999
Bachelor of Business Administration (BBA)
Blue Cross Blue Shields of Texas 2006 - Present
Delta Dental of California 1998 - 2003
Skills
Quality Center, SDLC, Software Quality..., Test Planning, ClearQuest, Testing, Manual Testing, LoadRunner
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Information Technology Management
California State University-Northridge 1993 — 1996
Management Information Systems
Verizon Wireless November 2010 - Present
Verizon Wireless August 2006 - Present
Delta Dental March 2004 - August 2006
Delta Dental of California 2004 - 2006
PMI 2004 - 2006
AT&T Wireless 1995 - 2004
Skills
SDLC, Integration, Telecommunications, Requirements Analysis, Wireless, Business Analysis, Visio, User Experience Design, JavaScript, Java Enterprise Edition, XHTML, Leadership Development, Team Leadership, Process Improvement, Performance Management, Project Management, Business Requirements, Oracle SQL Developer, Graphic Design, Photoshop, Web Applications, Web Development, Web Design
Education
University of Pheonix 1995 — 1997
Information Systems, Business Information Systems
California State University-Fullerton 1979 — 1984
Anthem, Inc. September 2006 - Present
MetLife 2002 - September 2006
MetLife 2002 - September 2006
Delta Dental of California October 1993 - May 2002
Delta Dental of California January 1991 - October 1993
Delta Dental of California January 1988 - January 1991
Skills
Strategic Planning, Product Development, Product Management, Managed Care, Team Building, Process Improvement, Vendor Management, Business Analysis, Marketing Strategy, Data Analysis, Cross-functional Team..., Business Strategy, Sales Management, Market Research, Competitive Analysis, Business Planning, Health Insurance, Change Management, New Business Development, Insurance, Team Leadership, Process Development, Dental, Employee Benefits, Product Marketing, Healthcare, Problem Solving, Medicare, Account Management, Dentistry, Health Savings Accounts, Sales, Leadership, Underwriting, Program Management, Health Care Reform, Strategy, Risk Management
Education
Golden Gate University 1990 — 1993
Master of Business Administration (M.B.A.), Marketing
California State University-Sacramento 1981 — 1987
Bachelor’s Degree, Management Information Systems (MIS)/Marketing/Management
Delta Dentalof California Project ManagerDelta Dental2000 - Present
Delta Dental of California 1990 - Present
Education
San Diego State University-California State University 1974 — 1978
Delta Dental Insurance Company March 2015 - Present
Delta Dental of California May 2003 - February 2015
Hewlett Packard December 1977 - December 2002
Skills
Leadership, Process Improvement, Quality Assurance, Visio, Project Management, Business Process Mapping, Quality System, Process Engineering, Requirements Analysis, Quality Management, Claim, Business Process..., Six Sigma, Change Management, Software Documentation, Program Management, Auditing, Continuous Improvement, Training, Business Analysis, Call Centers, Team Building, Metrics, Root Cause Analysis
Education
De Anza College 1983 — 1985
Delta Dental of California May 2013 - Present
Delta Dental of California August 2005 - May 2013
Solectron January 1993 - August 2005
Skills
Quality Assurance, Six Sigma, Quality Management, Process Improvement, Program Management, Management, ISO, Quality System, Auditing, Internal Audit, Iso 9000, Customer Satisfaction, SDLC, Testing, Software Documentation, Visio, Business Process..., Agile Methodologies, Business Analysis, Process Engineering
Education
American River College 2010 — 2014
Associate's Degree, Business Administration and Management, General
Sierra College 1986 — 2003
AA, Electronic Technology
TE Connectivity August 2015 - Present
Delta Dental of California November 2009 - July 2015
Delta Dental May 2008 - November 2009
Foot Locker June 2004 - May 2008
Skills
Accounting, Forecasting, Variance Analysis, Financial Analysis, Financial Reporting, Accounts Payable, Cost Accounting, Account Reconciliation, Access, Finance, Analysis, Financial Modeling, Budgets
Education
Pennsylvania State University - Capital College 2007 — 2009
MBA
Penn State University 2000 — 2004
BS, Finance
California Department of Water Resources October 2014 - Present
Delta Dental of California April 2004 - October 2014
Delta Dental April 2004 - October 2014
Toyota 2003 - 2004
NetsWork Inc 2000 - 2001
Discovery Channel 1996 - 1998
Skills
Disaster Recovery, Visio, SDLC, Enterprise Architecture, Active Directory, VMware, Software Documentation, System Administration, Windows Server, SharePoint, Integration, Citrix, Security, Data Center, Microsoft SQL Server
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Information Technology
California State University-East Bay 1997 — 2000
BS, Business Administration
Delta Dental of California March 1999 - Present
Delta Dental of California March 1999 - Present
Skills
Microsoft Office, Oracle, Organizing, Business Analysis, Training, Software Documentation, Vendor Management, Process Improvement, Customer Service, Project Management, Team Building, Outlook, Microsoft Excel, Team Leadership, Employee Benefits, Management, Microsoft Word, Program Management, Event Planning, Account Reconciliation, Data Entry, Administrative..., Healthcare, Administrative...
Education
San Francisco State University 1981 — 1982
Delta Dental of California October 2012 - Present
Delta Dental of California September 2008 - October 2012
Delta Dental August 2004 - August 2008
Delta Dental of California September 2001 - August 2004
Delta Dental of California July 2000 - September 2001
Skills
Insurance, Claim, Underwriting, Financial Risk, Employee Benefits, Health Insurance
Education
The Institute for Management Studies 2010 — 2010
West Virginia University 1992 — 1992
Business
McDaniel College 1989 — 1992
B.A., Economics
Art.com 2007 - Present
Maruthi Consulting Inc. May 2007 - October 2009
Jayamaruthi Software Systems August 2000 - May 2007
Delta Dental of California 2000 - 2006
Skills
Quality Assurance, Test Cases, Test Automation, Software Quality..., Agile Methodologies, Microsoft SQL Server, Quality Center, Waterfall, SDLC, Web Services, Web Applications, Regression Testing, QTP, Scrum, JIRA, Bugzilla, Manual Testing, Software Project..., Bug Tracking, User Acceptance Testing, Google Analytics, Fiddler, Firebug, Test Planning, Requirements Analysis, XML, SQL, Integration
Education
Madurai Kamaraj University
Delta Dental of California April 2015 - Present
Delta Dental of California April 2007 - April 2015
Lumetra January 2006 - April 2007
London School of Hygiene and Tropical Medicine June 2004 - August 2005
Wimbledon School of Art June 2001 - June 2004
Skills
Recruiting, Human Resources, Process Improvement, Employee Benefits, HRIS, Training, Organizational..., Interviews, New Hire Orientations, Policy, Applicant Tracking..., Payroll, Employee Training, Management, Deferred Compensation, System Administration, Project Management, Employment Law
Education
San Francisco State University CEL 2008 — 2009
Certificate, Human Resource Management
Kingston University 2001 — 2003
PGDip, Human Resource Management
Kingston College 2000 — 2001
Certificate, Personnel Management
Deutsche Bank August 2015 - Present
Nationwide Childrens Hospital January 2012 - December 2014
The Coca-Cola Company July 2011 - December 2011
IBM Global Business Services October 2010 - June 2011
Genome International Corporation 2007 - 2011
Nationwide Childrens Hospital March 2009 - August 2010
Delta Dental of California March 2008 - November 2008
Redhat August 2007 - February 2008
Skills
Data Modeling, Microsoft SQL Server, ETL, SDLC, Data Warehousing, Business Objects Data..., Business Objects, Oracle, Business Analysis, Data Quality, Enterprise Software, Crystal Reports, Master Data Management, Business Intelligence, Data Warehouse..., Database Design, PL/SQL, Data Migration, Data Integration, SSIS, Requirements Analysis, SQL, Databases, Agile Methodologies, Requirements Gathering, Solution Architecture, Integration, Enterprise Architecture, Business Process, Performance Tuning, Visio, Software Development, Testing, SOA, OLAP, Consulting, Data Analysis, Business Intelligence..., Agile & Waterfall..., Oracle Database, Microsoft Office
Education
University of North Alabama 2006 — 2007
Master of Business Administration (M.B.A.), Management Information Systems, General
Osmania University 1998 — 2001
Bachelor's degree, Computer Programming, Specific Applications
Liberty Dental Plan March 2010 - Present
Delta Dental of California December 1999 - March 2010
Skills
Underwriting, Actuarial Science, Health Insurance, Insurance, Medicare, HMO, PPO, Managed Care, HIPAA, Financial Analysis, Financial Risk, Financial Modeling, Enterprise Risk..., Pricing, Risk Management, Claims Management, Provider Relations
Education
California State University-Northridge
NursElet July 2015 - Present
Rups Creations April 2013 - October 2015
Delta Dental of California October 2006 - December 2008
Skills
ClearQuest, Test Director, HP Quality Center, Manual Testing, SQL, ETL, Quality Center, Quality Assurance, Test Planning, SDLC, Testing, Software Documentation, QTP, User Acceptance Testing, Test Cases, Requirements Analysis, Test Automation
Education
City University of New York City College
M.S., Engineering
South Gujarat University
BE, Electronics and Communication
Symantec June 2013 - Present
Delta Dental of California April 2010 - June 2013
JP Morgan Chase 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 1997 - 2005
Providian Financial 1996 - 1997
Providian Financial 1995 - 1996
Providian Financial 1994 - 1995
Providian Financial 1993 - 1994
Providian Financial 1989 - 1993
Skills
Management, Analysis, Troubleshooting, Testing, Databases, Credit, Credit Cards, Avaya, Customer Service, Sales, Telephony, SDLC, VXML, Telecommunications..., Business Requirements, Technology Integration
Education
Diablo Valley College
Delta Dental of California June 2009 - Present
Tek Systems February 2007 - June 2009
GMAC February 2007 - July 2008
Apple Computer June 2006 - January 2007
Baxter Planning Systems December 2003 - April 2006
Hewlett-Packard July 1997 - December 2003
Skills
Databases, Project Planning, Program Management, Process Improvement, Business Planning, Cross-functional Team..., Vendor Management, Management, Project Management, Business Analysis, Account Management, Business Process..., SDLC, Visio, Strategy, Supply Chain Management, Team Building, Business Process, Requirements Analysis
Education
Adamson University
IE, Engineering
California State University-Sacramento
Materials Management
Heald College
AA, Computer Programming
St. Andrew's School
Delta Dental of California November 2004 - Present
Delta Dental - CA April 1995 - Present
Delta Dental Plan California April 1995 - Present
Skills
Customer Service, Team Building, Training, Account Management, Health Insurance
Education
FEU Institute of Technology 1973 — 1977
Bachelor's degree, Accounting, Accounting and Finance
Delta Dental February 2007 - Present
Delta Dental of California February 2007 - Present
Intel Corporation 1996 - 2004
Skills
MS Project, Word, Excel, PowerPoint, Outlook, SharePoint, Windows, Microsoft Windows 98, Windows 95, Windows 2000, Windows Server 2003, DOS, Visio, Novell Netware, 3Com, Banyan Vines, EMC, Clarion, Veritas Net Backup, SAP, Heat, Mercury LoadRunner, HTML, Basic Programming
Education
College of Marin 1980 — 1982
Associate of Science (AS), Electrical and Electronics Engineering, 90
Lyon Real Estate October 2010 - Present
Delta Dental March 2009 - January 2013
Delta Dental of California 2005 - 2009
Providian Financial 1994 - 2001
Skills
Call Center, Process Improvement, Business Analysis, Healthcare, Customer Service, Banking, Financial Services, Real Estate Transactions, Call Centers, Account Management, Insurance, Management, Vendor Management, Business Development, Employee Benefits, Leadership, Negotiation, Project Management, Recruiting, Sales, Training, Team Building
Education
CSU Sacramento 2007 — 2008
Certificate, Project Management
American River College 1981 — 1985
Associate of Arts (AA), Banking and Financial Support Services
Delta Dental of California 2009 - 2010
Delta Dental 2009 - 2010
Capital Group 2007 - 2009
Equifax 2006 - 2007
AMDOCS, Pune, India 2005 - 2006
Geometric Software January 2002 - July 2005
3D PLM S/W Solutions Ltd. 2003 - 2005
Tata Consultancy Services 1990 - 1999
Skills
Unix, Perl, Java, SDLC, Agile Methodologies, Visual Basic, Software Project..., Requirements Analysis, Software Development, Web Services, Scrum, Integration, Business Analysis, Pre-sales, C++, Oracle, Business Intelligence, XML, Solution Architecture, SQL, C, Testing, ITIL
Education
Indian Institute of Science 1988 — 1990
M.E., Mechanical Design
University of Mysore 1983 — 1987
B.E., Mechanical Engineering
Mangalore University 1981 — 1983
PUC, Science
CareMore Health Plan August 2011 - Present
Delta Dental of California September 1997 - November 2010
DentiCare of California/ Foundation Health Vision Services October 1996 - October 1997
Dental Health Services February 1995 - October 1996
FHP, Inc. June 1988 - February 1995
Skills
Customer Service..., Staff Retention, Health Insurance, Medicare, Insurance, Managed Care, Employee Benefits, Medicaid, HIPAA, Call Center, Benefits Administration, Customer Service, Temporary Placement, Account Management, Team Building, Healthcare, Employee Relations, Customer Satisfaction, Recruiting, Claim, Training, Call Centers, Customer Retention, Sales, HMO, Provider Relations, PPO, Network Development
Education
Fullerton College 1986 — 1987
Business
San Diego State University-California State University
Business, Business
Kaiser Permanente December 2014 - Present
Kaiser Permanente IT May 2012 - Present
Kaiser Permanente July 2013 - December 2014
Kaiser Permanente IT November 2008 - December 2014
Kaiser Permanente November 2010 - July 2013
Kaiser Permanente IT August 2010 - April 2012
Kaiser Permanente IT December 2009 - August 2010
Kaiser Permanente IT August 2006 - November 2009
Berkeley Unified School District November 2005 - August 2006
Delta Dental of CALIFORNIA January 2001 - November 2005
Skills
Contract Management, Risk Management, Outlook, Strategic Planning, Project Planning, Team Building, Program Management, Healthcare, Software Documentation, Business Process..., Business Process, Strategy, Business Analysis, Human Resources, Training, Policy, Microsoft Excel, Visio, Process Improvement, Management, Time Management, Vendor Management, PowerPoint, Microsoft Office, Project Coordination, Budgets, Coaching, Event Management, Project Management, Access, Solutions Focused, Analysis, Organizational..., Management Consulting, Change Management, Cross-functional Team..., Data Analysis, Leadership Development, PMO, Start-ups
Education
UC Berkeley 2011 — 2012
Certificate Program, Leadership & Management
St. Mary's College of California 2000 — 2003
BA, Law Studies
St. Mary's College of California 1980 — 1981
Paralegal, Law
LIU Brooklyn 1976 — 1979
Political Science, Criminal Justice
Delta Dental Insurance Company April 2006 - January 2013
Delta Dental of California September 1990 - April 2006
Skills
PPO, Insurance, HMO, Health Insurance, Claim, Managed Care, Medicare, Dentistry, Provider Relations, Underwriting, HIPAA, Data Entry, Process Improvement, Customer Service, Call Centers
Education
Rutgers, The State University of New Jersey-Newark
University of Phoenix-Southern California Campus
Bachelor of Business Administration (BBA)
Delta Dental of California 2005 - Present
Blue Shield of California/Blue Shield Life and Health 1998 - 2004
Skills
Healthcare, Instructor-led Training, Blended Learning, Project Management, Leadership, Employee Training, SDLC, Strategic Planning, Instructional Design, Training, Process Improvement, Needs Analysis, Leadership Development, Coaching, Training Delivery, Quality Management, Software Documentation, Team Building, Program Management, Organizational..., HIPAA, ADDIE, Management, Insurance, Staff Development, Team Leadership
Education
California State University-Sacramento
Master of Arts (MA), Special Education and Teaching
Florens Container March 2014 - September 2015
Macy's August 2013 - March 2014
Sedgwick LLP August 2013 - December 2013
Delta Dental of California March 2009 - September 2009
Elliot & Mayock LLP August 2007 - September 2008
Skills
Culinary Skills, Menu Development, Data Entry, Management, Invoicing, Sales, Filing, Restaurants, Fax, Marketing, Hiring, Cooking, Customer Service, Training, Wine, Team Building, Operations Management, Employee Relations, Recruiting, Restaurant Management, Hospitality, Food Service, Human Resources, Calendaring, Microsoft Word, PowerPoint
Education
City College of San Francisco
Culinary Arts
City College of San Francisco
General Education
San Francisco State University
Human Resources Management/Personnel Administration, General
Delta Dental June 2006 - Present
Delta Dental of California January 2001 - May 2006
Skills
HMO, PPO, HIPAA, Health Insurance, Dental, Claims, Workflow Analysis, Healthcare, Insurance, Call Centers, Medicaid, Medicare, Business Analysis, Software Documentation, Healthcare Information..., Access, Requirements Gathering, SDLC, Vendor Management, Data Analysis, Process Improvement, Provider Relations, Statistical Reporting, Business Process, Business Process..., Medicare Part D, Program Management, Claim
Education
The University of Tennessee at Chattanooga 1978 — 1982
Biology, General
Chattanooga State Community College 1980 — 1980
General Education, general Education, 4.0
Delta Dental of California May 2015 - Present
Delta Dental of California May 2015 - Present
San Mateo County Transit District December 2010 - May 2015
Natus Medical August 2008 - July 2009
Tyco Thermal Controls June 2000 - March 2008
Elo TouchSystems 1998 - 2000
Raychem 1986 - 1998
Skills
General Ledger, Sarbanes-Oxley Act, SAP, Process Improvement, Microsoft Excel, ERP, Manufacturing, Account Reconciliation, Financial Reporting, Accounting, Variance Analysis, Internal Controls, PeopleSoft, Accounts Receivable
Education
American InterContinental University 2009 — 2010
BS/BA, Busines Administration, Finance and Accounting
American InterContinental University 2008 — 2009
AA, Business Administration
Federal Home Loan Bank of San Francisco December 2014 - Present
Goldrush Stores June 2013 - December 2014
Goldrush Stores July 2012 - June 2013
Dreyer's Grand Ice Cream October 2010 - November 2011
Kaiser Permanente December 2009 - July 2010
Delta Dental of California September 1993 - April 2009
Skills
Accounts Payable, Accounting, Account Reconciliation, General Ledger, PeopleSoft, SAP, Invoicing, Outlook, Accruals, Spreadsheets, Bank Reconciliation, Auditing, QuickBooks, Sarbanes-Oxley Act, Internal Controls
Education
California State University-Hayward - School of Business and Economics
Accounting and Business/Management
De Anza College
Certificate of Proficiency, Accounting
De Anza College
Associate of Science Degree, Business
Delta Dental of California June 2014 - Present
Delta Dental April 1988 - Present
Skills
Insurance, Health Insurance, Team Building, Business Analysis, HIPAA, Employee Benefits, Call Centers, Vendor Management, Claim, Process Improvement
Education
California State University-Dominguez Hills
BS, Accounting
Pepperdine University
MBA, General Business
Delta Dental of California January 2006 - Present
Gordon & Rees LLP 2004 - 2005
Donnelly Nelson Depolo & Murray 2001 - 2004
Skills
Legal Research, Litigation, Civil Litigation, Commercial Litigation, Legal Writing, Insurance Law, Litigation Management, Corporate Law, Corporate Governance, Licensing, Trademarks, International Law, Dispute Resolution, Copyright Law, Risk Management
Education
San Joaquin College of Law 1994 — 1998
JD
Sophia University 1992 — 1993
Scholarship abroad study
California State University-Fresno 1988 — 1992
Bachelor of Science (B.S.)
Delta Dental of California August 2006 - Present
WWL Vehicle Services Americas, Inc. March 1998 - May 2006
Web Service Company September 1992 - March 1998
Skills
SDLC, Disaster Recovery, Requirements Analysis, Business Analysis, IT Management
Education
California State University-Long Beach 1980 — 1988
B.A., Industrial Electronics Technology
Computer Technology & Programming
Programming Analysis
Delta Dental of California July 2005 - November 2014
Delta Dental of California May 1987 - November 2014
Delury, Payne and Co 1984 - 1987
Skills
Process Improvement, Insurance, Business Analysis, Health Insurance, HIPAA, Budgets, Vendor Management, Customer Service, Analysis, Managed Care, Requirements Analysis, Financial Analysis, Change Management, Outlook, Forecasting, Access, Team Building, Microsoft Office, Microsoft Excel, Program Management, Leadership, Privia, Proposal Writing, Market Opportunities, New Business Development, Collateral Management, MITA, Medicaid Managed Care, Government Proposals, Government Contract..., Healthcare Management, Healthcare Information...
Education
California State University-Sacramento
Bachelor's Degree, Business/Economics
George Washington University - ESI
Contract Administration, Contract Pricing and IT Contracting
High School
Genentech, Inc. March 2014 - Present
Wells Fargo Bank February 2011 - August 2012
Delta Dental of California 2005 - 2009
Contra Costa Crisis Center September 2003 - February 2005
Skills
SharePoint, Business Analysis, Requirements Analysis, SDLC, Visio, Software Documentation, Customer Service, Vendor Management, Process Improvement, Requirements Gathering, Software Project...
Education
DeVry University, Fremont 2004 — 2005
BS
California State University-East Bay 1994 — 1998
BS
Blue Shield of California March 2014 - Present
Sage 2.0 July 2010 - Present
Delegata April 2008 - October 2012
CalPERS April 2008 - April 2012
Spherion 2007 - 2008
Delta Dental of California 2007 - 2007
California Medical Association 2006 - 2007
K-Designers February 1999 - August 2006
Skills
Project Management, Leadership, Strategic Planning, Visio, Process Improvement, Team Building, Customer Service, Project Coordination, Account Management, Contract Negotiation, Project Planning, Program Management, Government, Management Consulting, Access, Analysis, Budgets, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., CRM, Change Management, Coaching, Consulting, Contract Management, Cross-functional Team..., Data Analysis, Employee Relations, Human Resources, Integration, Management, Microsoft Office, Negotiation, New Business Development, PMO, PMP, Performance Management, Policy, Project Portfolio..., Proposal Writing, Public Relations, Resource Management, Social Media, Strategy, System Administration, Team Leadership, Training, Vendor Management
Education
California State University-Sacramento
BA, Liberal Studies
California State University-Sacramento
Certificate, Project Management
DLR Group July 2015 - Present
APS Healthcare December 2009 - July 2013
Delta Dental of California July 1991 - June 2008
Education
Modesto Junior College 1985 — 1987
Associate of Science (A.S.), Dental Assisting/Assistant, Dean's List Graduate
DELTA DENTAL OF CALIFORNIA November 2006 - October 2010
UPS February 1987 - July 2005
Skills
Customer-focused Service, Functional and..., Workplace..., Teamwork, Time Management, Priority Setting, Self-Development, Quantity of Work Output, Alpha/Numeric Data Entry, Typing 45 wpm, 10-Key 8000 kpm, Document Preparation, Utilization of Office..., Microsoft Office Excel, Research and Validation..., Microsoft Office Word, Administrative Support, Filing and Data..., Multitask Management
Education
Mindleaders Online Business Training 2010 — 2010
Certificate Program, Basics of Business Math Percents, Effective Business Communication Letters and Writing Skills
ABC Adult 1984 — 1985
Certificate Program, General Office Occupations and Clerical Services
Cerritos College 1983 — 1984
Business Communications
Molina Healthcare August 2013 - Present
Phase II Inc, April 2012 - December 2012
Delta Dental of California December 2005 - November 2010
Delta Dental November 2001 - December 2005
Delta Dental October 2000 - November 2001
Skills
Accounts Receivable, General Ledger, Account Reconciliation, Invoicing, Microsoft Excel, Teamwork, Management, Accounting, Outlook, Microsoft Word, PowerPoint, Oracle, MS Excel Pivot Tables, Customer Service, Customer Satisfaction, Call Centers, General Office..., COBRA, 10 Key, Eligibility, Open Enrollment, Insurance, Process Improvement, Microsoft Office, Administration, Bank Reconciliation
Education
American InterContinental University 2009 — 2010
Associates, Business Administration
Origami Owl Independent Designer February 2014 - Present
Delta Dental of California December 2007 - September 2012
Delta Dental June 2006 - October 2007
Dry Clean Today February 1994 - March 2005
Skills
Dentistry, Insurance, Coordination, Supervising, Analysis, Multi Tasking
Education
Folsom Lake College
San Juan High School
Delta Dental of California December 2012 - Present
Scanning Clerk August 2008 - Present
Delta Dental of California December 2006 - Present
Customer Service December 2006 - August 2008
Select Personnel Services/ Delta Dental of Ca October 2004 - December 2006
Delta Dental of CA March 2002 - December 2003
Education
High Tech Institute
Sacramento City College
Washington Gas March 2006 - Present
National Energy & Gas Transmission January 2004 - July 2005
Pepco Energy Services June 2000 - November 2003
Delta Dental of California January 1999 - January 2000
AMP, Inc January 1996 - January 1999
Skills
Natural Gas, Financial Reporting, Energy, Financial Analysis, PeopleSoft, Variance Analysis, Accounting, Financial Modeling
Education
Wharton Graduate School, University of Pennsylvania
Master of Business Administration, Finance
Purdue University
Bachelor of Science, Electrical Engineering
Delta Dental of California 1980 - 2002
Skills
Strategic Planning, Teaching, Leadership Development, Coaching, Leadership, Microsoft Office, Public Speaking, Fundraising, Staff Development, Nonprofits, Organizational..., Team Building
Education
Arizona State University 1965 — 1967
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Shield of California June 2012 - February 2013
Delta Dental of California October 2007 - June 2010
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Windows
Education
DeVry University Online 2010 — 2012
Heald College 2003 — 2005
Associate of Arts (AA), Business Administration and Management, General
Xerox January 2013 - Present
Delta Dental of California 2008 - 2011
Gap Inc Direct October 2007 - January 2008
Comcast Cable October 2006 - May 2007
Par Springer Miller Systems March 2006 - September 2006
Las Vegas Review Journal June 2005 - March 2006
HR Options June 2004 - March 2005
Southwestern Bell February 1997 - December 2003
Skills
Typing 45wpm, Call Center Inbound, Copying, Data Entry, PDF Filing, Microsoft Outlook, Microsoft XP, PBX System, Faxing, Credit Card Processing, Order Processing, Communications Skills, Oraganization Skills, Manage Multiple Tasks, Stellar Customer..., Effective in Fast Paced..., Windows XP, Task Management, Fax, Credit Cards
Education
Laney College 1995 — 2014
Unattained, Laney College
El Rancho Verde High School 1982 — 1985
High School Diploma, High School Requirements
Delta Dental of California August 1998 - Present
Henry A. Rolewicz DDS 1994 - 1998
Blue Shield of California 1994 - 1996
Education
Sacramento City College 1994 — 1996
Western Career College
Medical Administrative/Executive Assistant and Medical Secretary
Woodland High School
Boise Cascade August 1996 - Present
Delta Dental of California September 1969 - September 1989
Skills
Very organized, Knowledge of most..., Dependable Team Player
Education
Contra Costa College 1968 — 1969
California State University-Fresno 1967 — 1968
Delta Dental of California July 2008 - Present
Greenlight Group January 2005 - June 2008
Skills
Linux, Java, SQL, Unix, XML, Software Development, JavaScript, Integration, Perl, C#, Requirements Analysis, MySQL, HP OMU, HP UCMDB, HP SiteScope, HP BSM, Technical Analysis, Humor, System Administration, Solaris, Business Intelligence, HP-UX, Architecture, Business Process, Software Project..., HP, Software Documentation, AIX, Unix Shell Scripting, Enterprise Architecture, Operating Systems, SiteScope, Servers, PHP, SharePoint, Python/Jython
Education
ITT Technical Institute-Murray 2000 — 2004
Bachelor of Science, Computer Science degree / Internet Security
John Frey Consulting May 2014 - Present
Delta Dental of California October 2005 - April 2014
Blue Shield of California 2003 - 2005
Kaiser Permanente March 1999 - March 2003
Pacificare Health Systems August 1996 - March 1998
Skills
Process Improvement, Call Centers, Business Analysis, Health Insurance, Vendor Management, Project Management, HIPAA, Claim, Strategic Planning, Customer Service, Change Management, Risk Management, Team Building, SDLC, Software Documentation
Education
DePaul University
Master of Business Administration (MBA), Corporate Finance
Illinois Institute of Technology
Bachelor of Arts (B.A.), Computer Science
Delta Dental of California
Skills
Internal Audit, GAAP, Enterprise Risk..., Auditing, Internal Controls, Sarbanes-Oxley Act, IT Audit, Financial Statements, Analytic Thinking, Report Writing, Organizational..., Sarbanes-Oxley, Model Audit Rule, Financial Audits, Fraud, Financial Risk, Risk Management, Process Improvement, Insurance, Financial Reporting, Analysis, Financial Analysis, Own Risk and Solvency...
Education
California State University-Hayward
Master of Business Administration (M.B.A.), Finance, General
San Jose State
Bachelor of Arts (B.A.), Accounting