Delta Hotels
Industry: Hotel brand
DescriptionDelta Hotels is a four-star brand of hotels and resorts located primarily in Canada. Originally independent, it was owned for a time by British Columbia Investment Management Corporation; since 2015, the chain has been wholly owned by Marriott International. Parent organization: Marriott International CEO: Kenneth Greene (Sep 2012–) Founded: 1962 Number of locations: 36 (Canada and USA) Subsidiaries: Delta St. John's Hotel & Conference Centre, Delta Edmonton South
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Delta Hotels Employees
University of Texas August 2014 - Present
The University of Texas at Austin September 2014 - Present
Holiday Inn April 2013 - September 2014
Delta Hotels & Resorts January 2014 - April 2014
Bishop's University September 2012 - April 2014
Delta Hotels August 2012 - April 2013
Hôtel Universel de Rivière-du-Loup February 2008 - August 2012
Delta Hotels & Resorts May 2010 - December 2010
House of Commons September 2009 - September 2010
Skills
Public Speaking, Research, Customer Service, Social Media, Microsoft Office, Event Planning, Marketing..., Microsoft Excel, Microsoft Word, Guest Service Management, Event Management, Business Networking, B2B Marketing, Green Marketing, Strategic Public..., Front Office Support, Human Resources
Education
The University of Texas at Austin 2014 — 2016
Master's Degree, Advertising
Bishop's University 2011 — 2014
Bachelor's Degree, Marketing
BI Norwegian Business School 2013 — 2014
Student Exchange, Business Marketing
Cégep de Riviere-du-Loup 2007 — 2009
College Degree, Communication and Media Studies
Wyndham Garden Calgary Airport September 2015 - Present
The Home Depot Canada April 2015 - September 2015
Westin Hotels & Resorts February 2015 - September 2015
Delta Hotels September 2011 - March 2014
Delta Hotels April 2008 - September 2011
Skills
Hospitality, Food & Beverage, Banquets, Receptions, Sewing, Costume Design, Fine Dining, Guest Service Management, Opera, Hotels, Event Management, Menu Development, Food & Beverage, Micros, Hospitality Industry, Hotel Management, Front Office, Resorts, Restaurant Management, Hospitality Management, Restaurants, Catering, MICROS
Education
The University of Lethbridge 2010 — 2015
Management, International Management
Nagoya University of Foreign Studies 2014 — 2014
Japanese Language and Business
Southern Alberta Institute of Technology 2007 — 2009
Hospitality Management
Harbour Station September 2012 - May 2014
Delta Hotels April 2011 - July 2012
Skills
Hotel Management, Resorts, Pre-opening, Hotels, Banquets, Food & Beverage, Front Office, Hospitality Industry, Hospitality, Hospitality Management, Rooms Division, Micros, Restaurants, Revenue Analysis
Education
University of New Brunswick 2012 — 2014
Bachelor of Applied Management in Hospitality and Tourism, Applied Management in Hospitality and Tourism
Douglas College 2008 — 2011
Hotel & Restaurant Management Diploma, Hotel and Restaurant Management
Sutton Group West Coast Realty February 1995 - Present
Prompton Real Estate Services Inc. February 2013 - December 2013
Delta Hotels 1990 - 1995
Mandarin Oriental Hotel Group 1986 - 1990
Skills
Real Estate, Residential, Buying, Investment Properties, Negotiation, Sellers, Home, Condos, First Time Home Buyers, Foreclosures, Construction, Relocation, Referrals, Land, New Home Sales, Listings, House, Single Family Homes, Customer Service, Investments, Residential Homes, Contract Negotiation, Real Estate Transactions, Apartments, Townhomes, Investors, Buyer Representation, New Homes, Relocation Buyers, Real Estate Marketing, Listing Homes, Marketing, Luxury, Seniors, Waterfront, Move Up Buyers, Buyers, Rentals, Property, Real Property, Home Staging, Resellers, Income Properties, Seller Representation, Sales, Real Estate Development
Education
The University of British Columbia 1994 — 1995
Real Estate
British Columbia Institute of Technology 1987 — 1988
Hospitality
Van Tech
Goway Travel October 2010 - Present
Tourism Business Project March 2009 - May 2009
Telus Mobility November 2005 - September 2008
Delta Hotels March 2008 - May 2008
Odenza Vacations January 2008 - May 2008
Frogstone Grill October 2004 - August 2006
Northwest Nissans September 2001 - August 2005
Tony Romas Ltd. March 2001 - June 2005
Canada Safeway Ltd. November 1996 - March 2003
Sportmart Discount Superstores May 1998 - June 1999
Skills
Microsoft Excel, PowerPoint, Leadership, Social Media, Project Management, Customer Service, Social Media Marketing, Sales, Marketing Strategy, Presentations, Public Speaking, Tourism, Entrepreneurship, Hospitality
Education
La Trobe University 2009 — 2010
Bachelors, Business, Tourism Management
British Columbia Institute of Technology 2006 — 2008
Diploma of Technology, Marketing and Tourism Management
Douglas College 1998 — 2003
Diploma, Commerce and Business Administration
Port Moody Secondary 1996 — 1998
Diploma, Career Prep: Marketing
NSCC May 2014 - Present
Delta Barrington and Delta Halifax May 2012 - May 2014
Delta Barrington and Delta Halifax September 2011 - May 2012
Delta Hotels February 2010 - September 2011
Delta Hotels May 2008 - February 2010
Anglophone West School District 18 August 2009 - January 2010
New Maryland Elementary School September 2008 - June 2009
Delta Hotels March 2007 - May 2008
Kojen English Language Schools June 2005 - June 2006
PanChiao Senior High School September 2005 - January 2006
Skills
Event Management, Event Planning, Social Media, Marketing, Marketing Strategy, Facebook, Blogging, Customer Service, Hotels, Sales Management, Project Management, Project Planning, Social Media Marketing, French, Marketing Communications, Sales, Hospitality
Education
NASCAD 2014 — 2016
Certificate in Digital Media, Media Arts
Cornell University 2013 — 2013
Marketing the Hospitality Brand through New Media: Social, Mobile & Search
Second Language Research Institute of Canada 2007 — 2008
Certificate in Teaching French as a Second Language (CTFSL)
Second Language Research Institute of Canada 2007 — 2008
Certificate in Teaching English as a Second Language (CTESL)
University of New Brunswick 2008 — 2009
Bachelor of Education, Elementary Level / 2nd Language Education, 4.1 GPA
University of New Brunswick 2000 — 2004
Bachelor of Arts, Joint Honours in Sociology and Philosophy, 3.5 GPA
Saint John High School 1997 — 2000
High School, International Baccalaureate Program
Delta Hotels May 2011 - Present
The Keg Steakhouse and Bar November 2009 - September 2011
Skills
Hospitality Industry, Food & Beverage, Micros, Hospitality, Microsoft Office, Restaurants, Microsoft Excel, Time Management, Hospitality Management, Banquets, Property Management..., Restaurant Management, Hotel Management, Hotels, Front Office, Catering, Guest Service Management, Event Management, Menu Development, Event Planning, Customer Service, Revenue Analysis, Resorts, Bartending, Rooms Division, Tourism, Fine Dining, Budgets, Team Building, Customer Satisfaction, Concierge Services
Education
Douglas College
Tiffany & Company May 2014 - Present
Delta Hotels May 2011 - May 2014
The Cayman Islands Department of Tourism April 2012 - July 2012
North American Construction Group June 2010 - September 2010
Brock University September 2008 - April 2009
Skills
Building Relationships, Customer Service, Customer Experience, Event Planning, Event Management, Hospitality, Hotels, Restaurants, Hospitality Industry, Tourism
Education
Humber College 2011 — 2012
Post-Graduate Certificate, Hospitality and Tourism Operations Management
Brock University 2007 — 2011
Bachelor of Arts, Business Communications
Fairmont Pacific Rim August 2013 - Present
Delta Burnaby Hotel and Conference Centre November 2012 - August 2013
Delta Hotels May 2010 - November 2012
Delta Hotels April 2008 - May 2010
Delta Toronto East 2006 - 2008
Skills
Hotels, Guest Service, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management, Pre-opening, Guest Satisfaction, Hiring, Resorts, Hospitality, Micros, Food & Beverage, Opera, Employee Relations, Front Office, Inventory Management, Customer Service, Coaching, Team Building, Supervisory Skills, Customer Satisfaction, Problem Solving, Administration, Payroll, Purchasing, Word, Customer Relations, Scheduling, Telephone Skills, Excel, Microsoft Office, Staff Development, PowerPoint, Teamwork, Microsoft Excel, Microsoft Word, Guest Service Management, Recruiting, Budgets, Menu Development, Process Scheduler, MICROS
Education
Simon Fraser University 2012 — 2013
Certificate in Human Resources Management, Human Resources Management
UBC 2011 — 2012
George Brown College 2004 — 2008
BAB, Hospitality and Tourism
Insight, agile dashboards for project managers, development teams and executives on Pivotal Tracker 2012 - Present
Insight_io 2013 - 2015
Insight_io 2013 - 2015
Insight_io 2013 - 2015
Ziliko 2012 - November 2012
Sherweb March 2009 - May 2012
Sherweb March 2010 - April 2012
M.A.L.B. December 2009 - March 2011
Rand Worldwide November 2008 - September 2009
Delta Hotels 2006 - 2009
Skills
Ruby, Ruby on Rails, Git, Web Applications, Mobile Applications, Linux, Vim, Heroku, Github, Agile Methodologies, Scrum, Web Services, Test Driven Development, AJAX
Education
Université du Québec - Ecole de Technologie supérieure 2005 — 2009
Bachelor of Engineering (B.E.), Computer Software Engineering
Collège Ahuntsic 2002 — 2005
Technician, Programmeur de gestion
ARC The.Hotel July 2014 - Present
Expedia CruiseShipCenters April 2013 - June 2014
Delta Hotels October 2011 - May 2012
Fairmont Hotels & Resorts 2005 - 2011
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises 2001 - 2005
Skills
Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Rooms Division, Resorts, Front Office, Hotels, Pre-opening, Micros, Tourism, Customer Service, Event Management, Leadership, Team Building
Education
Algonquin College of Applied Arts and Technology
Fairmont Hotels and Resorts March 2012 - Present
Fairmont Hotel Vancouver June 2004 - March 2012
Delta Hotels October 1997 - June 2004
Delta Pacific Resort 1992 - 1997
Skills
Hotels, Sales, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Resorts, Revenue Analysis, Food & Beverage, Tourism, Yield Management, Meeting Planning
Education
British Columbia Institute of Technology 1988 — 1990
Diploma, Marketing and Tourism
Homewood Suites by Hilton London March 2012 - Present
Homewood Suites by Hilton - London January 2011 - March 2012
Hampton Inn by Hilton - London June 2007 - December 2010
Hilton London Ontario July 2006 - June 2007
Hilton London, Ontario April 2005 - July 2006
Delta Hotels October 2004 - December 2004
Skills
Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Hospitality Industry, Yield Management, Customer Service, Pre-opening, Food & Beverage, OnQ, Rooms Division, Sales, Tourism
Education
George Brown College 2003 — 2005
Diploma, Hotel Management
Cook Door Inc. January 2009 - Present
Cook Door Inc. January 2008 - Present
Delta Hotels 2004 - 2008
Skills
Hospitality Management, Restaurants, Hotel Management, Hotels, Banquets, Food & Beverage, Food, Hospitality Industry, Fine Dining, Pre-opening, Micros, Hospitality, Food Service, Resorts, Event Planning, Restaurant Management, Catering, Menu Development, Recipes, Cuisine, Wine, Tourism, Culinary Skills, Front Office
Education
George Brown College 1998 — 2000
diploma, Food and Beverage Management
faculty of tourism and hotel adminstration 1986 — 1989
Bachlor degree, Hotel Management, Graduted with honour
Cummins Western Canada August 2015 - Present
The University of British Columbia July 2013 - Present
Fairmont Hotels and Resorts November 2011 - July 2013
Hotel Indigo Vancouver April 2011 - November 2011
Delta Hotels December 2008 - April 2011
MDA September 2006 - December 2008
Orca Bay Sports & Entertainment 1995 - 2005
Skills
Facilities Management, Contract Negotiation, Team Building, Hospitality, Energy Management, Resorts, Project Management, Budgets, Process Scheduler, Negotiation, Contract Management, Operations Management, Customer Service, HVAC, Building Automation, Procurement, Training, Management, Time Management, Leadership, Team Leadership, Strategic Planning, Project Planning, Project Coordination, Engineering, Hotels, Cost Control, Purchasing, Supervisory Skills, Customer Satisfaction, Hospitality Management, Construction Management, Construction, Pre-opening, Hospitality Industry, Property Management..., Administration, Hotel Management, Food & Beverage, Teamwork, Revenue Analysis, Energy Conservation, Forecasting, Inventory Management, HVAC Controls, Restaurants
Education
E.I.T. 2010 — 2010
C.E.M., Energy Management
British Columbia Institute of Technology 1982 — 1983
Power Engineer
Bulk Barn Foods Ltd September 2011 - Present
Premier Brands Canad Ltd July 2002 - September 2011
The Granite Club November 1994 - August 2001
The Cambridge Club May 1993 - November 1994
Delta Hotels May 1991 - May 1993
Skills
Account Reconciliation, Accounts Receivable, Invoicing, Accounting, Retail, Bank Reconciliation, Bookkeeping, General Ledger, Financial Statements, Cash Flow, Financial Accounting, Teamwork, Accruals, Journal Entries
Education
Centennial College 2004 — 2004
Accounting
George Brown College 1997 — 1999
Club Operations
Centennial College 1988 — 1991
Hospitality & Tourism
Dana Design 1992 - Present
Canrock Solutions Inc. 2012 - 2012
Futurestate IT 2011 - 2012
Symphony Interactive 2011 - 2011
B+H Architects 2011 - 2011
Delta Hotels 2009 - 2009
Soroc Technology 2009 - 2009
Smartbride Boutique 2009 - 2009
Tammy Ghajar, Sales Representative 2009 - 2009
Fairmont Raffles Hotels International 2003 - 2009
Skills
Art Direction, Graphic Design, User Interface Design, Creative Direction, Layout, Brand Development, Corporate Identity, Brochures, Graphics, Posters, Advertising, Interaction Design, Web Design, Concept Development, Illustration, Illustrator, InDesign, Corporate Branding, Art, Typography
Education
Alberta College of Art + Design 1987 — 1992
Bachelor of Design, Visual Communications
The University of Dundee 1991 — 1992
Mobility/Exchange Program, Illustration Department
Compass Group Canada July 2011 - Present
Go Bee Industries October 2009 - February 2011
Red Lobster, East Side Mario's, Turtle Jacks 2001 - 2009
Delta Hotels 1996 - 2001
Skills
Training, Performance Management, Sales Management, Operations Management, Leadership, Recruiting, Hospitality, CRM, Customer Service, Hiring, Standards Compliance, Change Management, Event Management, PowerPoint, Employee Training, Inventory Management, Employee Relations, Coaching, Microsoft Office, Management, Event Planning, Retail, Microsoft Excel, Time Management, Sales, Budgets, Strategic Planning, Safety
Education
Mohawk College 2010 — 2013
Certificate, Occupational Health and Safety Program Management, Graduated with Honours
George Brown College 1992 — 1994
Diploma, Hotel Management
Noralta Lodge Ltd. May 2013 - February 2015
Noralta Lodge Ltd. May 2012 - May 2013
SilverBirch Hotels and Resorts August 2008 - May 2012
SilverBirch Hotels & Resorts October 2005 - May 2012
Delta Hotels October 2005 - August 2008
Fairmont Hotels and Resorts May 2003 - August 2005
Fairmont Hotel Macdonald January 1998 - May 2003
Canadian Pacific Hotels January 1997 - January 1998
Skills
Hotels, Resorts, Rooms Division, Hotel Management, Hospitality Industry, Hospitality, Guest Satisfaction, Hospitality Management, Guest Service, Front Office, Revenue Management, Opera, Brand Standards, Revenue Analysis, Training Delivery, Employee Training, Training, Leadership Development, Curriculum Development, Onboarding, New Hire Orientations, Customer Satisfaction, Customer Service, Team Leadership, Team Building, Pre-opening, Budgets, Performance Management, Food & Beverage, Strategic Planning, Yield Management, Leadership, Organizational..., Management, Recruiting
Education
University of Alberta 2014 — 2016
Certifiicate in Adult & Continuing Education, In Progress
Cornell University 2011 — 2012
Certificate, Human Resources Management and Practices
Edmonton Career College 1993 — 1994
Travel and Tourism Program
Two Hills High School
District of West Vancouver September 1999 - Present
Uniglobe Travel Advance November 1989 - July 1993
Delta Hotels July 1984 - September 1990
Skills
Government, Community Engagement, Policy, Program Development, Research, Community Development, Volunteer Management, Community Outreach, Public Speaking, Organizational..., Leadership, Editing, Coaching, Marketing Communications, Microsoft Office, Calligraphy, Team Building, Event Management, Tutoring, Budgets, Public Relations, Event Planning, Social Networking, Teaching, Leadership Development
Education
Simon Fraser University 2014 — 2015
Human Resources Management, Human Resources Management and Services
Capilano University 1991 — 2002
Special Education Teacher, Tourism and Travel Services Marketing Operations
Delta Hotels September 2011 - Present
Delta Hotels February 2013 - February 2014
Delta Hotels March 2009 - September 2011
Angus One Professional Recruitment & Templine April 2008 - February 2009
Fairmont Hotels & Resorts August 2007 - March 2008
Fairmont Hotels & Resorts January 2006 - August 2007
Fairmont Hotels & Resorts March 2005 - December 2005
Fairmont Hotels & Resorts October 2003 - March 2005
Fairmont Hotels & Resorts February 2003 - October 2003
Royal Caribbean Cruises, Ltd. May 2002 - November 2002
Skills
Hospitality, Hospitality Management, Front Office, Recruiting, Hospitality Industry, Human Resources, Employee Relations, Employee Engagement, Employee Training, Training Delivery, Employee Recognition, Customer Service, Time Management, Hotels, Resorts, Leadership, Training, Customer Satisfaction, Tourism, Opening Hotels, Hotel Management, Pre-opening, Guest Service Management, Rooms Division, Micros, Property Management..., Hiring, Food & Beverage
Education
British Columbia Institute of Technology / BCIT 2011 — 2014
Human Resources Management Certificate, Human Resources Management and Services
Vancouver Community College 2011 — 2014
Professional Instructor Diploma, Adult and Continuing Education and Teaching
Sheraton Suites Calgary Eau Claire December 2014 - Present
Sheraton Suites Calgary Eau Claire May 2014 - November 2014
Sheraton Suites Calgary Eau Claire May 2014 - June 2014
Delta Hotels June 2013 - May 2014
Fairmont Hotels and Resorts May 2011 - October 2011
Nottawasaga Inn Resort May 2010 - October 2010
ClubLink Corporation- The Club at Bond Head June 2008 - September 2009
Skills
Hotels, Banquets, Hospitality, Customer Service, Food & Beverage, Teamwork, Adaptation, Restaurants, Sociability, Reliable and Honest, Strong organizational..., Situations, Ability to handle..., Able and willing to..., Experienced at working...
Education
Royal Roads University 2012 — 2013
Bachelor of Arts (BA), International Hotel Management
Georgian College 2009 — 2012
Hotel and Resort Administration, Hospitality Administration/Management
Hanesbrands Inc. September 2012 - Present
Kelvin Emtech January 2011 - July 2012
kelvin Emtech May 2004 - December 2010
Delta Hotels March 2003 - April 2004
Gouverneur Hotels April 2001 - March 2003
InterContinental Hotel Montreal September 2000 - April 2001
Intercontinental Hotel Luxembourg August 1997 - August 2000
Skills
Recruiting, Employment Law, Microsoft Office, Team Leadership, Team Building, Employee Relations, Microsoft Word, Microsoft Excel, Human Resources, English, Project Planning, Employee Training, Process Scheduler, Succession Planning, PowerPoint, Talent Acquisition, Employee Engagement, Personnel Management, Training
Education
2005 — 2007
Certificate, Human Resources Management
1995 — 1997
Master, Administration
Sheraton Gateway Hotel July 2003 - Present
Delta Hotels May 2000 - January 2003
Education
CDI College 1999 — 2000
Collegiate, Computer Programming & Network Analyst
Humber College 1994 — 1996
Collegiate, Hotel & Restaurant Management
Greek Peak Mountain Resort & Hope Lake Lodge June 2015 - Present
Sheraton June 2013 - June 2015
Greek Peak Mountain Resort & Hope Lake Lodge June 2012 - June 2013
Delta Hotels September 2011 - May 2012
Saint-Emilion Restaurant January 2011 - August 2011
Skills
Restaurant Management, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Resorts, Banquets, Hospitality, Micros, Rooms Division, Yield Management, Pre-opening, Restaurants, Catering, Front Office, Fine Dining, Menu Development, Wine, Tourism, Food Service, Property Management..., Event Management, Hotel Booking, Revenue Analysis, Cuisine, Customer Satisfaction, Banquet Operations, Opening Hotels, Culinary Skills, Event Planning, F&B Operations, Guest Service Management, Convention Services, Labor Control, F&B Management, New Restaurant Openings, Rooms Division..., Food Cost Management, Guest Recovery, Trade Shows, Open Table, Opera, Cooking, Menu Costing, Cost Control, Pre-opening experience, Menu Engineering, Corporate Events
Education
Université du Québec à Montréal / UQAM 2010 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
ITHQ 2008 — 2010
Associate's degree, Restaurant/Food Services Management
Université de Montréal - HEC Montréal
Université de Montréal - HEC Montréal
WorleyParsonsCord May 2010 - Present
WorleyParsons August 2008 - May 2010
WorleyParsons October 2007 - August 2008
WorleyParsons (Formerly Colt Engineering) April 2006 - October 2007
University of Alberta, TELUS Centre 2000 - 2006
Delta Hotels 1997 - 2000
Westfair Foods 1996 - 1997
Skills
HRIS, Immigration Law, Workforce Planning, Personnel Management, HR Policies, Employee Relations, Performance Management, Succession Planning, Onboarding, Employee Engagement, Deferred Compensation, Mediation, New Hire Orientations, Human Resources, Talent Management, Employee Benefits, Recruiting, Labor Relations, Recruitment Advertising, Performance Appraisal, Organizational..., Temporary Placement, Screening, Job Descriptions, Employment Law, Technical Recruiting, Employee Training, Screening Resumes, Talent Acquisition, Job Analysis, Interviews
Education
Athabasca University 2014 — 2019
Bachelor's degree, Management
University of Alberta 2002 — 2004
Certificate, Human Resources Management
Red Deer College 1994 — 1996
Diploma, Hospitality and Tourism
The Westin Ottawa November 2014 - Present
Delta Hotels and Resorts October 2012 - November 2014
The National Hotel and Suites Ottawa February 2012 - October 2012
Delta Hotels October 2008 - January 2012
Delta Hotels 2006 - 2008
Fairmont Chateau Laurier 2003 - 2006
Fairmont Hotels and Resorts 2001 - 2003
Fairmont Hotels and Resorts 1995 - 2001
Skills
Front Office, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Resorts, Tourism, Corporate Events, Meeting Planning, Customer Service
Education
Mount Saint Vincent University 1994 — 1995
Bachelor of Science, Nutrition
Dalhousie University 1993 — 1994
Bachelor of Arts
GoodLife Fitness June 2012 - Present
Head2Head May 2012 - Present
Delta Hotels May 2011 - April 2012
Fairmont Chateau Lake Louise January 2010 - May 2011
Carnival Australia October 2008 - December 2009
Georgian College April 2008 - August 2008
The Walt Disney Company- Disney Cruise LIne August 2006 - December 2006
Disney Cruise Line December 2003 - July 2004
Education
Georgian College 2000 — 2002
Hotel and Resort Operations, Hospitality Administration/Management
Georgian College
Human Resources Management
University of Ottawa / Université d'Ottawa
Communications
Hand and Nail Harmony June 2014 - Present
AddictionbyNail August 2012 - Present
Price Waterhouse Coopers December 2004 - Present
Delta Hotels 2002 - 2004
Skills
Multitasker, Goal Oriented, Quick learner, Program Management, Problem Solving, Positive Attitude, Team Coordination, Positive Personality, Tax Preparation, Team Building, Customer Service
Education
British Columbia Institute of Technology / BCIT 2011 — 2012
Associate Certificate, NonProfit Management
CDI College 2003 — 2004
Diploma, Business Macrocomputer Administration
Academy of nail Design
Nail Technician/Specialist and Manicurist
Fairmont Hotels & Resorts December 2014 - Present
Fairmont Hotels & Resorts March 2014 - December 2014
Fairmont Hotels & Resorts October 2013 - March 2014
Fairmont Hotels & Resorts July 2013 - October 2013
Fairmont Hotels & Resorts May 2011 - June 2013
Fairmont Hotels and Resorts April 2010 - May 2011
Fairmont Hotels and Resorts October 2007 - April 2010
Pan Pacific Hotels Group March 2007 - November 2007
Lapointe's Seafood Grill September 2002 - March 2007
Delta Hotels August 2000 - August 2002
Skills
Culinary, Banquets, Hotels, Restaurants, Hospitality, Micros, Fine Dining, Menu Design, Hospitality Management, Scheduling, Restaurant Management, Cuisine, Menu Development, Food & Beverage, Food Cost, Catering, Wine, Cooking, Budgeting, Customer Service, Forecasting, Food, Food Service, Guest Satisfaction, Hospitality Industry, Hotel Management, Customer Relations, PowerPoint, Guest Service, Word, Excel, Microsoft Office, Resorts, Social Media, Supervisory Skills, Outlook, Event Management, Team Building, Revenue Management, Event Planning, Staff Training, Administration, Public Speaking, Strategic Planning, Culinary Skills, Menu Engineering, Revenue Analysis
Education
Cornell University 2009 — 2009
Foodservice Systems Administration/Management, Certificate in Foodservice Management
Culinary Institute of America 2007 — 2007
CCC PC2, Culinary Arts/Chef Training, Certified Chef de Cuisine / ProChef 2
Wine and Spirit Education Trust 2007 — 2007
Wine Steward/Sommelier, Spirits - Level 2
Wine and Spirit Education Trust 2006 — 2006
Wine Steward/Sommelier, Wine - Level 3
Algonquin College of Applied Arts and Technology 2004 — 2006
Wine Steward/Sommelier, Sommelier's Certificate
Algonquin College of Applied Arts and Technology 1998 — 1999
Culinary Arts/Chef Training, Chef Training Certificate
Halifax Marriott Harbourfront February 2015 - Present
Langham Hospitality Group July 2013 - February 2015
Delta Hotels November 2005 - July 2013
Compass Group March 2003 - November 2005
Fairmont Hotels and Resorts April 2002 - November 2002
ITT Sheraton 1993 - 1998
Skills
Hospitality Management, Hotel Management, Food & Beverage, Banquets, Pre-opening, Hotels, Hospitality, Resorts, Hospitality Industry, Catering, Micros, Fine Dining, Convention Services, Food, Cuisine, Customer Satisfaction, Restaurants, Rooms Division, Revenue Analysis, Front Office, Yield Management, Menu Development, Banquet Operations, Property Management..., Restaurant Management, Pre-opening experience, Menu Engineering, Guest Service Management, Culinary Skills, Opera, Opening Hotels, Tourism, Recipes, Guest Recovery, Food Service, Meeting Planning, Wine, New Restaurant Openings, Food Cost Analysis, Labor Control, Lodging, Employee Training, F&B Operations, Cost Control, Food Quality, Event Management, Customer Service, Management, Food Safety, Event Planning
Education
Cornell University 1983 — 1983
Restaurant/Food Services Management
Humber College
Hotel Management
Thompson Toronto August 2014 - Present
The Omni King Edward Hotel 2012 - July 2014
Delta Hotels 2011 - 2012
Toronto Airport Marriott Hotel 2007 - 2011
Renaissance Toronto Airport Hotel & Conference Centre (Larco Hospitality Inc.) 2002 - 2007
Skills
Hospitality Management, Hotels, Property Management..., Convention Services, Hotel Booking, Wine, Culinary Skills, Food, Event Planning, Cooking, Customer Satisfaction, Guest Service Management, Revenue Forecasting, Leisure, Opening Hotels, Event Management, Budgets, Cuisine, Opera, Lodging, Menu Engineering, Corporate Events, Pre-opening experience, New Restaurant Openings, Guest Recovery, Concierge Services, Hiring, Cost Control, F&B Operations, Food Cost Management, Menu Costing, Food Service, Meeting Planning
Education
Centennial College 1980 — 1984
Hospitality Administration and Management, Hotel
Clocktower Brew pub September 2012 - Present
Delta Hotels March 2011 - January 2012
Canoe Brewpub 2010 - 2011
Earls Kitchen + Bar 2007 - 2011
Skills
Food & Beverage, Hospitality, Hospitality Industry, Leadership, Organization Skills, Team Leadership, Craft Beer, Event Planning, Wine & Spirits Industry, Pre-opening, Fine Dining, Hospitality Management, Banquets, Restaurants, MICROS, Catering, Customer Service, Social Media
Education
University Canada West 2011 — 2015
Bachelor of Commerce (BCom), Business/Commerce, General
University Canada West 2011 — 2015
Bachelor of Commerce (BCom)
GoodLife Fitness February 2012 - Present
Delta Hotels July 2010 - February 2012
Starwood Hotels & Resorts Worldwide, Inc. April 2009 - June 2009
Skills
Employee Relations, Performance Management, Human Resources, Employee Training, Onboarding, Coaching, Hotels, Interviews, Hospitality, Labor Relations, HRIS, Employee Engagement, Recruiting, Training, Talent Acquisition
Education
Carleton University
Bachelor's degree, Social Sciences
George Brown College
Post Graduate Certificate in Human Resources Management
HSBC Commercial Banking May 2014 - Present
Bell Aliant May 2013 - August 2013
Delta Hotels September 2012 - December 2012
Marsh January 2012 - April 2012
Earls Restaurants August 2009 - August 2011
Skills
Accounting, Invoicing, Teamwork
Education
Dalhousie University 2010 — 2014
Bachelor of Commerce (B.Com.), Finance
University of Oxford
Bishop Grandin High School
Starwood Hotels & Resorts Worldwide, Inc. March 2011 - Present
Delta Hotels April 1996 - March 2011
Skills
Microsoft Excel, Market VIsion Reports, Delphi 6, Data Analysis, Food & Beverage
Education
Fanshawe College 1992 — 1994
Hotel & Restaurant Management
Levy Restaurants June 2014 - March 2015
Delta Ottawa Hotel March 2013 - June 2014
Delta Guelph 2009 - 2013
Delta Hotels March 2007 - April 2009
Marriott Hotels January 2006 - February 2007
Auberge Du Pommier March 2004 - February 2006
Rimrock Resort Hotel May 2002 - April 2004
Skills
Culinary Skills, Menu Development, Banquets, Catering, Chef, Cooking, Cuisine, Culinary Management, Fine Dining, Food, Food & Beverage, Food Safety, Food Service, Hospitality Management, Menu Costing, Menu Engineering, Pastry, Recipes, Restaurant Management, Restaurants, Sanitation
Education
Southern Alberta Institute of Technology 2003 — 2004
Culinary Apprentice Program
Fanshawe College 2000 — 2002
Diploma, Culinary Management
RED The Agency October 2012 - March 2015
AM/FM 2015 - 2015
AM/FM 2015 - 2015
AM/FM 2015 - 2015
Margaret Kool Marketing (mkm) May 2011 - October 2012
DDB Canada February 2011 - May 2011
Oz Kafe June 2008 - February 2011
Planet Coffee January 2008 - August 2010
Delta Hotels August 2006 - 2008
The Banff Centre August 2005 - 2006
Skills
Advertising, Social Media, Marketing Communications, Event Planning, Event Management, Marketing Strategy, Social Media Marketing, Graphic Design, Integrated Marketing, Adobe Creative Suite, Cooking, Wine Tasting, Account Management, Digital Media, Market Research, Brand Development, Digital Strategy
Education
Algonquin College of Applied Arts and Technology 2008 — 2011
Advanced Diploma, Advertising and Marketing Communications Management, 3.8 GPA
Northern Alberta Institute of Technology 2003 — 2006
Blue Seal Chef, Culinary Arts, 3.7 GPA
Delta Hotels and Resorts® August 2015 - Present
Mountain House Import and Export May 2007 - December 2014
Delta Hotels December 2009 - September 2011
Delta Hotels December 2009 - October 2010
Westin Hotels & Resorts December 2003 - August 2007
Skills
Event Planning, Training, Project Management, Project Coordination, Hotels, Dutch, Office Administration, Tourism, Social Media Marketing, Sales Management, Account Management, Client Relations, International Business, International Relations, Event Organizer, Office Management, Travel Planning, Wholesale, Wholesale Operations, Purchasing, Travel Arrangements, Attention To Detail
Education
City University of Hong Kong 2007 — 2008
Bachelor of Business Commerce, International Business
University of Victoria 2006 — 2008
Bachelor of Commerce, International Business
Southern Alberta Institute of Technology 2004 — 2006
Diploma, Hotel and Restaurant Management
Four Seasons Hotel May 2006 - Present
Sutton Place Hotel 2002 - 2006
Navigant International 2001 - 2002
Delta Hotels 1999 - 2001
Canadian Airlines International 1993 - 1999
Skills
Revenue Analysis, Hotels, Tourism, Hospitality Industry, Hospitality, Hospitality Management
Education
Royal Roads University 2002 — 2004
MBA, Leadership
CMC-Canada 2001 — 2003
Certified Management Consultant - CMC, Management Consultanting
British Columbia Institute of Technology 1985 — 1987
Marketing
Delta Hotels April 2012 - Present
Delta Centre-Ville October 2010 - Present
Embassy Suites July 2010 - October 2010
Gouverneur Hotels December 2004 - March 2010
Distinction 2010 - 2010
Sodexo Canada May 2002 - 2004
Skills
Customer Service, Customer Satisfaction, DES, Hospitality, Hospitality Management, Human Resources, Restaurants, Food & Beverage, Hospitality Industry, Catering, Rooms Division, Hotels, Hotel Management, Budgets, Tourism
Education
HEC Montréal 2003 — 2005
DESS 2e Cycle, Gestion
Université de Montréal 1998 — 2001
Baccalauréat, Nutrition
Self Employed - Piano Teacher and Day Home Operator October 2010 - Present
Talentworks June 2008 - October 2010
Expertise Limited 2007 - 2008
Robertson Surrette 2002 - 2006
The Caldwell Partners 2000 - 2002
Delta Hotels 1996 - 2000
Skills
Talent Acquisition, Talent Management, Social Media, Executive Search, Public Speaking, Recruiting, Interviews, Sales, New Business Development
Education
Mount Saint Vincent University 2001 — 2004
Certificate in Marketing, Marketing
Acadia University 1989 — 1995
BA, History, English
Marriott International April 2015 - Present
Delta Hotels May 2013 - April 2015
The Ritz-Carlton Hotel Company LLC April 2011 - April 2015
Marriott Canadian Sales Office March 2010 - April 2011
Riverstone Golf & Country Club August 2009 - March 2010
Doral Golf Resort & Spa, Marriott Int. August 2008 - August 2009
Education
Southern New Hampshire University 2008 — 2009
Bachelor, Hospitality
Canadore College 2005 — 2008
Hotel Administration
Searidge Technologies July 2014 - Present
Delta Hotels & Resorts February 2014 - August 2014
Delta Hotels February 2013 - February 2014
Carling Fruit Inc September 2005 - February 2013
Algonquin College April 2012 - September 2012
Pc Cyber January 2008 - June 2008
Skills
JavaScript, CSS3, ASP.NET, Django, jQuery UI, Android Development, Oracle SQL, C#, PHP, HTML, Java, Customer Service, Computer Hardware..., Time Management, CSS, Leadership, Microsoft Office, Software Development, SQL
Education
Algonquin College of Applied Arts and Technology 2008 — 2012
Advanced Diploma, Computer Engineering Technology-Computing Science
Tourism Toronto March 2006 - Present
Delta Hotels July 2002 - March 2006
Delta Calgary Airport 2001 - 2002
Skills
Hotels, Meeting Planning, Tourism, Hospitality, Hospitality Management, Incentives, Hospitality Industry, Revenue Analysis, Trade Shows, Hotel Management, Corporate Events, Resorts, Leadership, Event Management, Incentive Travel, Social Media Marketing, Destination Marketing, Event Planning, Contract Negotiation, Sales, Yield Management
Education
Centennial College 1990 — 1992
Dolce Hotels & Resorts March 2006 - Present
Delta Hotels 2001 - 2006
ClubLink Resorts 1998 - 2001
Holiday Inn 1991 - 1998
Skills
Hospitality Management, Hotels, Resorts, Hotel Management, Revenue Analysis, Hospitality Industry, Food & Beverage, Leadership, Hospitality, Banquets, Rooms Division, Front Office, Pre-opening, Yield Management
Education
George Brown College 1987 — 1988
Diploma, Hotel Management
Morningstar Secondary 1978 — 1982
OSSD
Dress for Success Vancouver November 2012 - Present
Octaform January 2011 - July 2012
BCLC March 2012 - June 2012
7-Eleven June 2010 - December 2010
TELUS September 2008 - December 2009
Syscom Consulting March 2007 - May 2008
Delta Hotels March 2001 - May 2006
Skills
Customer Relations, Public Relations, Marketing Management, Negotiation, Promotions, Marketing Communications, Marketing Strategy, Email Marketing, Customer Service, Multi-media Marketing..., Social Media, Marketing
Education
Simon Fraser University
Bachelor of Fine Arts, Theatre and English
George Brown College
Marketing Management
Capilano University
General Studies, Academic Transfer
Tulips and Maple Catering September 2015 - Present
Tulips and Maple Catering May 2014 - September 2015
Flight Centre August 2013 - April 2014
Delta Hotels September 2012 - July 2013
Hotel Indigo Ottawa March 2012 - September 2012
Delta Hotels September 2010 - March 2012
Fairmont Hotels and Resorts March 2010 - August 2010
Nanos Research October 2009 - March 2010
Fairmont Hotels and Resorts December 2008 - July 2009
Collins Barrow May 2005 - August 2005
Skills
Hotels, Hospitality Industry, Event Planning, Customer Service, Personnel Recruiting, Employee Relations, Administration, Database Administration, Excel, HRIS, Internet, Microsoft Office, Social Media, Organizing, PowerPoint, Planning, Retail, Market Research, Problem Solving, Teamwork, Word, Writing, Cpr Certified, First Aid, Microsoft Word, Restaurants, Hotel Management, Hospitality Management, Food & Beverage, Tourism, Customer Satisfaction, Catering, Human Resources, Banquets, Management, Event Management, Resorts, Hotel Booking, Front Office, Property Management..., Rooms Division, Revenue Analysis, Guest Service Management
Education
Cornell University 2008 — 2009
Certificate, Employee Relations
McMaster University 2004 — 2008
Bachelor of Commerce, Human Resources
Earl of March Secondary School 2000 — 2004
OSSD, High School/Secondary Diplomas and Certificates
Delta Hotels December 2007 - Present
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Revenue Analysis, Resorts, Banquets, Front Office, Rooms Division, Micros, Pre-opening, Yield Management, Catering, Tourism, Restaurants, Fine Dining, Hotel Booking, Opera
Education
De La Salle University
Maple Leaf Sports & Entertainment November 2010 - Present
Delta Hotels April 2009 - November 2010
Carnival Cruise Lines 2007 - 2007
Skills
Event Management, Food & Beverage, Hospitality Management, Hospitality, Sports, Entertainment, Sponsorship, Event Planning, Sports Marketing, Management, Catering
Education
Fanshawe College 2008 — 2009
Graduate Certificate, Concierge Services Guest Relations Specialist
University of Guelph 2004 — 2008
Bachelor of Applied Science, Child, Youth and Family Relations
Christenson Communities April 2015 - Present
Revera Inc. April 2013 - March 2015
PURE Canadian Gaming March 2012 - April 2013
Courtyard by Marriott, Hampton Inn and Suites March 2010 - February 2012
Silverbirch Hotels and Resorts October 2007 - March 2009
Canlan Ice Sports August 2006 - October 2007
Hollyburn Country Club 2001 - 2006
Delta Hotels 1999 - 2001
Sutton Place Hotels and Resorts 1995 - 2000
Skills
Team Building, Event Management, Coaching, Hospitality, Food & Beverage, Event Planning, Strategic Planning, Hotel Management, Customer Service, Budgets, Hotels, Resorts, Leadership, Employee Relations, Management, Hospitality Industry, Casino, Hospitality Management, Gaming Industry, Hiring, Sales, Human Resources, Operations Management, Training, Banquets, Restaurants, Catering, Front Office, Pre-opening, Menu Development, Tourism, Recruiting, Customer Satisfaction, Revenue Analysis, Marketing, Inventory Management, Public Relations, Payroll, Yield Management, Business Planning, Marketing Strategy, Team Leadership, Leadership Development, Contract Negotiation, Employee Engagement, Rooms Division, Performance Management, Negotiation, Sales Management, Account Management
Education
Douglas College 1987 — 1989
General Studies - Business, Marketing, Sociology
The Ottawa Hospital: General Campus November 2010 - Present
Bâton Rouge June 2010 - December 2010
le Moulin Wakefield Mill Auberge & Spa March 2009 - April 2010
Delta Hotels September 2008 - December 2008
Education
CEGEP Heritage College 2009 — 2013
Diplôme d'Études Collégiale, Nursing
Algonquin College of Applied Arts and Technology 2008 — 2008
Ontario College Certificate, Culinary Arts: Chef Training
Royal LePage Terrequity Realty April 2015 - Present
Tobias Hospitality Consulting July 2008 - Present
Druxy's ROM Cafe at The Royal Ontario Museum September 2013 - January 2014
Donalda Club March 2012 - September 2013
Aditya Birla Minacs February 2009 - June 2010
Fairmont Hotels and Resorts 2010 - 2010
Druxy's Famous Deli May 2007 - July 2008
Delta Hotels 2005 - 2005
Sheraton 2004 - 2005
University of Toronto 2003 - 2004
Skills
Restaurants, Food & Beverage, Food, Banquets, Menu Development, Management, Customer Service, Food Service, Catering, Hotels, Event Planning, Hospitality, Sales, Marketing, Teamwork, Hospitality Industry, Event Management, Public Relations, Time Management, Meeting Planning, Team Building, Corporate Events, Social Media, Leadership, Trade Shows, Culinary Skills, Operations Management, Coaching, Retail, Front Office, Training, Hospitality Management, Restaurant Management, Tourism, Customer Satisfaction, Revenue Analysis, Purchasing, Marketing Strategy, Budgets, Fine Dining, Employee Training, Strategy, Hotel Management, Resorts, Social Media Marketing, Marketing Communications, Yield Management, Pre-opening, Recruiting, Process Scheduler
Education
George Brown College
Hotel Management
Ontario Real Estate College
Real Estate
Delta Hotels July 2011 - Present
BC BookWorld May 2011 - September 2011
Starbucks Coffee Company June 2008 - November 2010
Skills
Editing, Copy Editing, Adobe Creative Suite, Microsoft Office, Time Management
Education
Douglas College 2009 — 2012
Print Futures Diploma, Professional Writing and Editing
TC Media January 2012 - Present
Delta Hotels 2007 - November 2011
University of Toronto 2005 - 2006
Skills
Photoshop, Illustrator, InDesign, HTML + CSS, Web Design, Web Development, Photography, Online Marketing, Flash, Online Advertising, Graphic Design, CSS, Digital Marketing, HTML, Email Marketing
Education
University of Toronto 2004 — 2008
Honours Bachelor of Arts, New Media, French
Centennial College 2006 — 2007
Certificate, New Media, New Media
Cayuga Hospitality Consultants August 2014 - Present
G7 Hospitality Group Inc September 2009 - Present
i41 hospitality consultants, inc 2006 - September 2009
Starwood Hotels & Resorts 2002 - 2006
Sheraton Toronto Airport 2001 - 2002
Toronto Marriott Airport 1997 - 2001
Marriott International 1988 - 1997
Delta Hotels 1977 - 1983
Delta Bow Valley 1980 - 1982
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Revenue Analysis, Pre-opening, Yield Management, Hospitality Management, Marketing Strategy, Strategic Planning, Sales Management, Team Building, Market Planning, Sales, Leadership, Resorts, Revenue, Leadership Development, Tourism, Restaurants, Leisure, Marketing, Customer Satisfaction, Catering, Front Office, Meeting Planning, Rooms Division, Banquets, Incentives, Trade Shows, Management, Convention Services, Budgets, Opening Hotels, Luxury, Menu Development, Corporate Events, Lodging, Hotel Booking, P&L, Property Management..., Destination Marketing, Restaurant Management, Spa, Guest Service Management, Pre-opening experience, Incentive Travel, Revenue Forecasting, Direct Sales, OnQ
Education
British Columbia Institute of Technology 1973 — 1975
Marriott International April 2006 - Present
Calgary Hotel Association March 2005 - April 2014
Alberta Hotel & Lodging Association March 2010 - October 2013
Skal Calgary 2008 - 2008
SilverBirch Hotels & Resorts July 2002 - April 2006
Delta Hotels March 2001 - June 2002
SilverBirch Hotels & Resorts September 1999 - March 2001
Skills
Hotels, Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality, Resorts, Hospitality Management, Food & Beverage, Front Office, Pre-opening, Tourism, Restaurants, Leisure, Yield Management, Catering, Menu Development, Guest Service Management, Banquets, Wine, Convention Services, Customer Satisfaction, Income Statement, Opera, Fine Dining, Culinary Skills, Strategic Planning, Event Management, Hotel Booking, Property Management..., Food Service, Opening Hotels, Restaurant Management, Food, Meeting Planning, Micros, Rooms Division, P, MICROS
Education
The University of Lethbridge 2009 — 2012
Certificate, General Management Major, Business Administration and Management, General
AHLA 2011 — 2011
Certified Hotel Administrator, CHA, CHA
Institute of Technology, Tralee 1991 — 1992
IT
Sirius XM Canada Inc. June 2011 - Present
Mellors May 2009 - December 2011
XM Canada April 2010 - November 2011
Hilton Grand Vacations June 2007 - March 2009
Expotel February 2005 - June 2007
The Dorchester June 2001 - February 2005
Delta Hotels June 1997 - June 2001
Skills
Business Strategy, Hospitality, Strategic Planning, Executive Management, Change Management, Leading..., Innovation Management, Process Improvement, Technology Management, Software Development, Project Management, Data Management, Management, Leadership, Business Intelligence, IT Strategy, Vendor Management, Information Technology, Governance, Team Leadership, E-commerce, Integration, Strategy, CRM, Business Analysis, Budgets, Team Building, IT Management, Customer Service, Enterprise Software, Cloud Computing, Program Management, Disaster Recovery, SDLC, Telecommunications, IT Operations, Mergers & Acquisitions, Cross-functional Team..., Hospitality Industry, Mentoring, Hospitality Management, Business Process..., Outsourcing, Security, Business Process, Networking, IT Service Management, Data Center, Infrastructure, Communication
Education
Cranfield University 2002 — 2002
Business Administration and Management, General
Ryerson University 1989 — 1993
BComm, Hospitality
Cranfield University
The Great Waterway RTO9 July 2014 - Present
Web Communication and Marketing Company June 2008 - Present
NAV CENTRE / CENTRE NAV June 2013 - March 2014
Skyline Hotels and Resorts March 2011 - June 2013
White Oaks Conference Resort & Spa October 2008 - March 2011
Niagara on the Lake Tourism October 2008 - March 2011
Ottawa Tourism May 2004 - October 2008
Independent Hotels and Resorts November 2000 - February 2004
Delta Hotels October 1997 - April 2000
Metropolitan Hotels August 1996 - September 1997
Skills
Marketing Strategy, Facilitation, Business Process, Tourism, Workshop Facilitation, Hospitality, Trade Shows, Event Management, Hotels, Hospitality Industry, Hotel Management, Resorts, Meeting Planning, Food & Beverage, Advertising, Leadership, Hospitality Management, Revenue Analysis, Corporate Events, Event Planning, New Business Development, Facilitators, Social Media Marketing, Sales, Public Relations, Online Marketing, Online Advertising, Marketing Communications, Sponsorship, Customer Service, Strategic Partnerships, Building Relationships, Budgets, Catering, Marketing, Restaurants, Sales Management, Social Networking
Education
Ryerson University 1981 — 1982
Post Graduate (term), Planning/Business
Carleton University 1976 — 1980
BA, Geography & Tourism
Metro Supply Chain Group November 2014 - Present
Ventura Consulting Inc 2008 - October 2014
DHL 2005 - 2008
Exel Logistics 2001 - 2008
Tibbett and Britten Americas 2001 - 2008
Minstry of Natural Resources January 2001 - April 2001
CNC Global 1999 - 2000
Alliance Atlantis Communications August 1998 - August 1999
Alliance Atlantis October 1996 - August 1998
Delta Hotels 1992 - 1997
Skills
Program Management, Business Acquisition, Vendor Management, IT Strategy, Supply Chain Management, Supply Chain, Business Process..., Change Management, IT Management, ERP, Outsourcing, Business Analysis, IT Solutions, IT Transformation, Management, Integration, Business Process, Leadership, Procurement, Strategy, Team Management, Electrical Engineering, Consulting, Logistics, Project Management
Education
McGill University 1978 — 1981
B.Eng, Electrical Engineering
Dawson College 1976 — 1978
Science
Les Clefs d'Or Canada May 2015 - Present
Le Saint-Sulpice Hotel Montreal July 2009 - Present
Les Clefs dOr Canada 2008 - Present
Les Clefs d'Or November 2001 - Present
Hôtel InterContinental Montréal August 2009 - May 2010
Hotel Le St-James February 2004 - June 2009
Delta Hotels 2000 - 2002
Skills
Hotels, Hospitality Management, Concierge Services, Hospitality Industry, Hotel Management, Resorts, Hospitality, Leisure, Opening Hotels, Rooms Division, Guest Service Management, Tourism, Corporate Events, Front Office, Restaurants, Property Management..., Hotel Booking, Reservation, Pre-opening, Social Networking, Yield Management, Event Planning, Opera, Newsletters, Fine Dining, Up-selling, VIP, Event Management, Open Table, Luxury, Meeting Planning, Convention Services, Tourism Management, Restaurant Management, Leisure Travel, Pre-opening experience, Spa, Customer Satisfaction, Revenue Analysis, Vacation, Travel Management
Education
Central Arizona College 1980 — 1982
Physical Education
BMO Financial Group March 2015 - Present
Delta Hotels April 2008 - March 2015
Holiday Inn Select Montreal (IHG) May 2007 - April 2008
Tekakwitha Camp 1999 - 2004
Skills
Hospitality Management, Hotels, Hospitality, Employee Management, French, Public Relations, Tourism, Operations Management, Guest Service Management, Cost Control, Labor Control, Team Mobilization, Complaint Management
Education
Université du Québec à Montréal 2005 — 2008
Bachelor in Management, Hotel & Tourism
École des sciences de la gestion (ESG UQAM) 2005 — 2008
Bachelor of Business Administration (B.B.A.), Bachelor in Management, Hotel & Tourism
College Merici Quebec 2002 — 2005
Restaturant & Food Services Management
KRÖMM design April 2013 - Present
Conseil d'administration du Centre de la petite enfance de l’Île-des-Sœurs September 2014 - Present
Delta Hotels February 2010 - September 2013
Hotel Europe June 2007 - August 2009
Skills
Hospitality Management, Opera, Hospitality, Hotels, Front Office, Hotel Management, Tourism
Education
Université de Montréal - HEC Montréal 2010 — 2014
Certificat, Gestion de marketing
Minsk State Linguistic University 2002 — 2007
Bac, Public Relations, French, English, Italian
Dolce Vita Events October 2014 - Present
Veriation Music June 2014 - November 2014
Harbour Banquet Centre June 2013 - February 2014
Delta Hotels March 2012 - April 2012
& Company Resto Bar December 2011 - April 2012
Mosaic Solutions May 2009 - January 2012
Inter-Transport LTD June 2010 - December 2011
Mississauga Lifecare June 2006 - December 2009
Skills
strong Communication, Keen Attention to Detail, Team Problem Solving, Fast-paced, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Social Media Marketing, Social Networking, Microsoft Office, Event Management, Event Planning, Corporate Events, Time Management, Social Media, Marketing, Trade Shows, Fundraising, Catering, Critical Thinking, Customer Engagement, Customer Service, Negotiation, Training
Education
George Brown College 2009 — 2012
Diploma, Special Events Planning
at St. Francis Xavier Secondary School 2003 — 2007
High School Diploma
Great Pacific Media June 2014 - Present
BCIT September 2012 - June 2014
Cabana Bar & Grille May 2013 - August 2013
Delta Hotels June 2010 - August 2012
GNC 2007 - 2008
Skills
Restaurants, Bartending, Food Service, Food & Beverage, Hospitality, Video Editing, Audio-Visual Production, News Reporting, Restaurant Management, Menu Development, ServSafe, Culinary Skills, Food Safety, Video Production, Broadcast Journalism, Food, Cooking, Banquets, Wine, Cocktails, Recipes, News Writing, Social Networking, Final Cut Pro, Adobe Audition, Adobe Premiere, Hotels
Education
British Columbia Institute of Technology 2012 — 2014
Diploma of Technology, Broadcast and Online Journalism
Delta Chelsea Hotel March 2013 - Present
Delta Hotels August 2008 - March 2013
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Microsoft Excel, Hotel Management, Marketing
Education
Ecornell 2012 — 2012
George Brown College 2003 — 2006
Meeting Planning and Special Events
Tundra Business and Trade Development February 2013 - Present
The Immersion Lab February 2012 - Present
Greater Toronto Marketing Alliance September 2011 - February 2012
Delta Hotels July 2005 - January 2010
City of Toronto September 2002 - July 2005
Skills
International Market..., Outstanding Customer..., Trade Facilitation, Customer Service, Staff Training, Research, Economic Development, International Trade, Market Research, Program Management, International Relations, Marketing, Entrepreneurship, Strategy, Public Relations, Management, Business Development, Public Speaking, Strategic Planning, International Marketing, Business Strategy, Workshop Facilitation, Project Management, Leadership
Education
Forum for International Trade Training 2010 — 2011
Diploma, International Trade
George Brown College 2010 — 2010
Post-Graduate with Honours, International Business Management
University of Waterloo 2004 — 2004
Certificate, Economic Development
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2000 — 2003
BA, History
Rabco Foodservice August 2010 - Present
Delta Hotels July 2008 - February 2009
Skills
Restaurants, Food, Customer Service, Food Service, Account Management, Sales&Marketing, Negotiation, smallwares & equipment..., Time Management, Building Relationships, Food & Beverage, Sales Management, Purchasing, Key Account Development, Key Account Management, Sales Operations
Education
Carleton University
Architecture/Art History
Travelodge Montreal Centre December 2010 - Present
Delta Hotels February 2009 - July 2010
Sheraton September 2008 - December 2008
Skills
Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Financial Accounting, Opera, HOPEM, SAP, Galaxy, Customer Service, Communication, ERP, Teamwork, Financial Audits, Hospitality Industry, Hospitality, Auditing, Bank Reconciliation, Budgets, Invoicing, Payroll, General Ledger, Property Management..., Management Accounting, Financial Reporting, Revenue Analysis
Education
CDI College 2007 — 2008
Diploma in Financial Management
University of Mauritius 2002 — 2005
Bachelor of Science (BSc), Information Systems
McGill University
Certitifcate in Accounting
Langham Hospitality Group January 2015 - Present
Langham Hospitality Group July 2013 - Present
Delta Hotels August 2006 - July 2013
The Fairmont Royal York February 2004 - May 2006
The Granite club February 2002 - January 2004
Skills
Hotels, Micros, Banquets, Hospitality Industry
Education
Centennial College 1999 — 2003
Bachelor's degree
Fairmont Hotels and Resorts May 2012 - Present
Westmont Hospitality Group April 2009 - May 2012
Hilton Toronto January 2007 - April 2009
Delta Hotels February 2005 - December 2006
Black & McDonald Limited 2004 - 2005
IHG January 2001 - April 2004
Skills
Revenue Management, Property Management, E-commerce, Marketing, Revenue Analysis, Hotel Management, Hotels, Resorts, Hospitality, Training, Management, Yield Management, Property Management..., Hospitality Industry, Front Office, Hospitality Management, Emotional Intelligence, Leadership, Budgets, Asset Management, Restaurants, Forecasting, Pre-opening, Strategic Planning, Rooms Division, Revenue Forecasting
Education
Cornell University
Restaurant Revenue Management
Hilton Hotels 2008 — 2008
RMU, Revenue Management
La Senza July 2012 - Present
Loblaw Companies Limited May 2011 - July 2012
Delta Hotels October 2008 - May 2011
Laboratoires Confab July 2007 - September 2008
Standard Paper Box May 2003 - October 2006
Skills
Talent Acquisition, HRIS, Talent Management, Performance Management, Hiring, Coaching, Customer Service, DES, Employee Engagement, Employee Relations, Employee Training, HR Policies, Health, Human Resources, Labor Relations, Leadership, Management, Onboarding, Recruiting, Succession Planning, Team Leadership, Training
Education
Université de Montréal - HEC Montréal 2011 — 2014
D.E.S.S., Gestion
Université de Montréal - HEC Montréal 2008 — 2010
Certificat, Leadership organisationnel
Université de Montréal 2002 — 2005
Baccalauréat, Relations Industrielles
kwench February 2015 - Present
Distillery6 January 2010 - Present
vinoetic January 2011 - October 2014
Fairmont Hotels and Resorts June 2007 - January 2010
Fairmont Hotels and Resorts January 2005 - May 2007
Delta Hotels October 2004 - January 2005
Delta Hotels May 2002 - October 2004
Fairmont Hotels and Resorts October 2000 - December 2001
Fairmont Hotels and Resorts July 1998 - October 2000
Fairmont Hotels and Resorts June 1997 - July 1998
Skills
Wine, Food & Beverage, Restaurants, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Fine Dining, Resorts, Food, Wine Tasting, Banquets, Restaurant Management, Winemaking, Menu Development, Entrepreneurship, Leadership, Food Pairing, Team Building, Budgets, Catering, Beverage Industry, Income Statement, Culinary Skills, POS, Hotel Management, Event Management, Revenue Analysis, Customer Satisfaction, Wineries, Hiring, Food Service, Strategic Planning, Business Strategy, Leadership Development, Market Planning, Cooking, Business Modeling, Financial Planning, Business Analysis, Concept Development, Business Efficiency, Financial Forecasting, Operational Efficiency, Product Development, Start-ups, P&L Management
Education
Camosun College 1990 — 1992
Physics, Chemistry & Mathematics
Thompson Rivers University 1987 — 1989
Associate Degree, Culinary
RBC October 2012 - Present
FUSION Halifax November 2013 - November 2014
FUSION Halifax November 2012 - November 2013
FUSION Halifax October 2010 - October 2012
Knightsbridge Robertson Surrette April 2006 - September 2012
Delta Hotels July 2004 - April 2006
Skills
Research, Team Leadership, Strategic Planning, Coaching, Recruiting, Stakeholder Management, Relationship Management, Workforce Planning, Talent Management, Business Planning, Performance Management, Human Resources, Management, Executive Search, Organizational..., Career Development, Management Consulting, Change Management, Talent Acquisition, Market Research, Team Management
Education
Saint Mary's University 2008 — 2011
MBA
Acadia University 2000 — 2004
BBA
Delta Hotels June 2011 - Present
Delta Calgary Airport October 2010 - June 2011
Delta Calgary Airport September 2007 - October 2010
Country Inn & Suites by Carlson September 2004 - September 2007
Days Inn August 2000 - September 2002
Skills
Hospitality, Hotels, Hospitality Management, English Literature, Tourism, Hospitality Industry, Food & Beverage, Hotel Management, Revenue Analysis, Event Management, Event Planning, Resorts, Customer Service, Front Office, Catering, Trade Shows, Time Management, Sales, Development & delivery..., Hiring, Coaching, Training, Team Building, Employee Relations, Employee Training, Customer Satisfaction, Corporate Events, Yield Management
Education
SAIT Polytechnic 2012 — 2012
Train the Trainer
Cornell University 2009 — 2010
Hospitality, Marketing
University of Calgary 2000 — 2004
Bachelor of Arts, English Literature, Sociology
Ottawa Marriott Hotel May 2014 - Present
Four Points by Sheraton Gatineau-Ottawa and Courtyard Marriott Ottawa July 2013 - May 2014
National Hotel and Suites Ottawa February 2012 - July 2013
Delta Hotels January 2011 - January 2012
Delta Ottawa Hotel and Suites April 1998 - January 2012
Skills
Hotels, Hospitality, Tourism, Hospitality Industry, Hospitality Management, Meeting Planning, Hotel Management, Food & Beverage, Event Management, Revenue Analysis, Event Planning, Yield Management, Corporate Events, Banquets, Travel Management, Rooms Division, Sales, Hotel Booking, Property Management..., Front Office, Exceptional People..., Wedding Planning, Food, Customer Service, Weddings, Convention Services, Manage Client..., Micros, Menu Development, Budgets, Incentives, Catering, Business Travel, Sponsorship, Revenue Forecasting, Public Relations, MICROS
Education
Algonquin College of Applied Arts and Technology 1996 — 1997
Diploma, Hotel and Restaurant Management
Made by Abi Inc. March 2014 - Present
Star Productions Inc. January 1996 - Present
Digital Media Zone April 2013 - Present
SmithsonMartin September 2010 - November 2014
Old Mill Inn & Spa February 2003 - July 2005
Delta Hotels September 1999 - September 2002
Skills
Hospitality, Hotels, Event Management, Hospitality Management, Catering, Food & Beverage, Corporate Events, Hospitality Industry, Meeting Planning, Restaurants, Event Planning, Trade Shows, Music, Parties, Live Events, Private Events, Entertainment, Time Management, Leadership, Touch Technology, Global Business..., Booking Agent, Technology Integration, Technology, Global Distribution..., Production Planning, Wedding Planning, Hotel Management, Revenue Analysis, Sponsorship
Education
George Brown College 1995 — 1998
Diploma, Hotel Management
Sheridan College
Diploma, Human Services, General
Citizenship and Immigration Canada January 2014 - Present
Algonquin Students' Association Corporation September 2013 - August 2014
Ottawa Cocktails January 2014 - July 2014
Delta Hotels April 2012 - November 2012
Indigo August 2011 - November 2011
CIDA June 2010 - August 2010
Skills
Project Management, Leadership, HRIS Database Management, Supply Chain Management, Bartending, Entrepreneurship, Board Games, Creative Writing, Microsoft Word, Microsoft Excel, English, Community Outreach, Customer Service, PowerPoint, Microsoft Office, Teamwork, Public Speaking, Research, Time Management, Management
Education
Algonquin College of Applied Arts and Technology 2015 — 2017
Diploma, Mobile Application Design and Development
Algonquin College of Applied Arts and Technology 2013 — 2017
Logistics, Materials, and Supply Chain Management
Algonquin College of Applied Arts and Technology 2015 — 2015
SUMMIT Entrepreneur Program, Entrepreneurship/Entrepreneurial Studies
Courtyard by Marriott August 2009 - August 2011
Courtyard by Marriott December 2008 - July 2009
Delta Hotels September 2006 - November 2008
Le Meridien King Edward September 2005 - December 2005
Prima Nusa Trading January 2001 - December 2002
Skills
Forecasting, Hotels, Management, Payroll, Process Scheduler, Accounts Payable, Accounts Receivable, Front Office, Tourism, Restaurant Management, Menu Development, Accounting, Customer Service, Food & Beverage, Teamwork
Education
Seneca College of Applied Arts and Technology
International Business
George Brown College
Hotel Management
GFL Environmental Inc. January 2015 - Present
Newalta January 2013 - January 2015
Tim Hortons June 2010 - December 2012
Atlas Structural Systems March 2009 - June 2010
Delta Hotels October 2007 - July 2009
Sitel 2007 - 2007
Skills
HRIS, Employee Relations, Recruitment/Retention, Benefits, Talent Acquisition, Employee Benefits, Employee Engagement, Performance Management, Recruiting, Talent Management, Labor Relations, Onboarding, HR Policies, Team Building, Customer Service, Human Resources, Strategic Planning, Deferred Compensation, Employee Training, HR Consulting, Personnel Management, Workforce Planning, New Hire Orientations, Interviews, Organizational..., Training, Compensation & Benefit, Leadership, Organizational..., Hiring, Employment Law, Applicant Tracking..., Conflict Resolution, Career Development, Payroll, Coaching, Leadership Development, PeopleSoft, Organizational Design, Technical Recruiting, Job Descriptions, Employer Branding, Sourcing, Policy, Employee Recognition, Resume Writing, Workshop Facilitation, Change Management, Training Delivery, Time Management
Education
Nova Scotia Community College 2006 — 2007
Advance Diploma in Human Resources, Business Managment
Acadia University 2000 — 2004
Bachelor of Business Administration, Business Managment
Enterprise Rent-A-Car March 2015 - Present
Delta Hotels December 2006 - June 2015
Enterprise Rent-A-Car July 2014 - March 2015
Astral Media Inc. December 2011 - January 2012
Astral Media Inc. September 2011 - December 2011
Astral Media Inc. January 2011 - March 2011
STAPLES Canada January 2009 - January 2010
The Home Depot Canada May 2005 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Editing, Event Management, Sales, Social Media, Time Management
Education
Seneca College of Applied Arts and Technology 2009 — 2011
Radio Broadcasting Diploma, Radio Broadcasting
Centennial College 2005 — 2007
Parks, Recreation and Leisure Studies
Taking Root February 2015 - Present
BSI Biodegradable Solutions July 2013 - Present
Freelance Marketing May 2013 - Present
Fairmont Pacific Rim January 2010 - August 2013
Fatigue Science March 2013 - May 2013
Urban Adventures January 2010 - March 2010
Delta Hotels 2006 - 2010
Delta Hotels January 2006 - December 2009
Delta Hotels and Resorts, National Ambassador Canada June 2009 - August 2009
Skills
Event Management, Hospitality, Social Media, Hotels, Customer Service, Time Management, Marketing Communications, Group Work, Public Speaking, Project Management, Event Planning, Hospitality Management, Hospitality Industry, Food & Beverage, Social Media Marketing, Meeting Planning, Leadership, Public Relations, Market Research, Marketing, Entrepreneurship, Customer Satisfaction, Sales, Business Development, Blogging
Education
British Columbia Institute of Technology 2011 — 2013
Marketing Management Diploma, Entrepreneurship/Entrepreneurial Studies
University of Victoria 2002 — 2006
Bachelor of Arts, Hispanic Studies; Latin American Studies
Brookstreet Hotel March 2014 - Present
Canadian Bar Association November 2012 - February 2014
Brookstreet Hotel November 2011 - November 2012
Sheraton September 2010 - November 2011
Delta Hotels June 2007 - May 2010
Skills
Hospitality Industry, Hospitality, Tourism, Hotels, Hospitality Management, Resorts, Event Management, Hotel Management, Food & Beverage, Catering, Yield Management, Banquets, Event Planning, Trade Shows, Revenue Analysis, Meeting Planning, Sales
Education
Carleton University
English Major, Mathematics Minor
Memorial University of Newfoundland
English Major, Mathematics Minor
Centurion Apartment REIT May 2015 - Present
Delta Hotels May 2011 - April 2015
Timothy's World Coffee June 2009 - November 2011
Eaton Chelsea (Former Delta Chelsea Hotel) January 2011 - April 2011
Skills
Marketing, Marketing Communications, Graphic Design, InDesign, Photoshop, Hospitality, Teamwork, Event Management, Event Planning, Time Management, Public Relations, Corporate Communications, Media Relations, Facebook, Social Networking, Social Media, Press Releases, Internal Communications, Social Media Marketing, Fundraising, Hospitality Industry, Customer Service
Education
Cornell University
Project Leadership Certificate, Project Leadership
Humber College 2008 — 2011
Diploma, Public Relations
Miliken Mills High School 2006 — 2007
Honours Graduate
Dr. Norman Bethune C.I. 2002 — 2006
Wyndham Vacation Ownership May 2014 - Present
CHA Board of Directors April 2012 - March 2013
Fairmont Hotels and Resorts January 2008 - March 2013
Sheraton Suites Calgary Eau Claire January 2008 - March 2013
CHA Board of Directors 2008 - April 2012
Fairmont Royal York 2006 - 2008
Fairmont Chateau Lake Louise 2003 - 2006
Fairmont Empress 2000 - 2003
Fairmont Empress Hotel 1999 - 2000
Delta Hotels 1995 - 1999
Skills
Hospitality Management, Rooms Division, Hospitality Industry, Hotels, Hotel Management, Hospitality, Revenue Analysis, Food & Beverage, Pre-opening, Resorts, Front Office, Yield Management, Restaurants, Banquets, Property Management..., Catering, Tourism, Guest Service Management, Convention Services, Hotel Booking, Concierge Services, Banquet Operations, Lodging, Rooms Division..., Meeting Planning, Leisure, Hiring, Guest Recovery, Revenue Forecasting, Employee Relations, Operations Management, Leadership, Micros, Reservation, Wine, Food Service, Food, Corporate Events, Business Travel, Online Travel, Fine Dining, Pre-opening experience, Menu Costing, Leisure Travel, Opening Hotels, Opera, Menu Development, Restaurant Management, Menu Engineering, Hotel Administration
Education
George Brown College 1990 — 1992
1992, Hotel Management
Delta Hotels and Resorts® July 2015 - Present
Delta Hotels & Resorts August 2013 - July 2015
Delta Hotels July 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Micros, Opera, Event Management, Hospitality Management, Banquets, Catering, Hotel Management, MICROS
Education
Centennial College 2010 — 2012
Post Graduation, Hospitality management - Hotel & Resort
Vivekananad Institute of Hotel & Tourism Management 2006 — 2010
Bachelor's degree, Hotel & Tourism management
ADP GlobalView Americas July 2015 - Present
ADP GlobalView Americas December 2010 - July 2015
2011 Halifax Canada Games September 2010 - December 2010
EastLink January 2009 - January 2010
Delta Hotels August 2007 - December 2008
Westin Hotels & Resorts March 2003 - June 2007
Holiday Inn Select 1996 - 2000
Skills
Coaching, Performance Management, Customer Service, Team Leadership, Team Building, Strategic Planning, Event Planning, Operations Management, Change Management, Time Management, Social Media, Teamwork, Process Improvement, Call Centers, Customer Satisfaction, Human Resources, Leadership, Management, Outsourcing, Project Planning, Training
Education
Southern Alberta Institute of Technology 2000 — 2002
BHRM, Hotel and Restaurant Management
Dalhousie University 1994 — 2000
BA, Commerce and Sociology
Marriott International 2015 - Present
Delta Hotels and Resorts® 2015 - 2015
Delta Hotels 2012 - 2015
Tourism Industry Association of Ontario 2011 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Accounts Receivable, Hospitality, Food & Beverage, Hospitality Industry, Onboarding
Education
Thompson Rivers University 2013 — 2015
Bachelor of Commerce (B.Com.), Human Resources Management
Fanshawe College 2008 — 2009
Concierge Services Guest Relations Specialist Program
Fanshawe College 2006 — 2008
Hospitality and Tourism Management, Hotel Management Diploma
Easton's Group of Hotels April 2015 - Present
Delta Hotels & Resorts March 2014 - Present
Delta Hotels November 2012 - March 2014
Four Seasons Hotels and Resorts February 2011 - November 2012
Extreme Asia Holidays May 2009 - July 2010
Taj Hotels Resorts and Palaces July 2005 - May 2009
Taj Hotels Resorts and Palaces July 2005 - March 2007
Skills
Hospitality, Event Management, Customer Service, Food & Beverage, Tourism, Event Planning, Conference Coordination, Logistics Management, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation
Education
University of Toronto 2014 — 2014
Accounting
Alagappa University 2007 — 2009
MBA, Hospitality / Tourism
University of Madras 2004 — 2007
BA, Hospitality / Tourism
The Claremont Hotel Club and Spa September 2014 - Present
Fairmont Scottsdale Princess November 2011 - September 2014
Fairmont Hotels and Resorts February 2006 - November 2011
Delta Hotels April 1997 - February 2006
Fairmont Hotels and Resorts April 1997 - October 1997
Skills
Resorts, Hospitality Industry, Banquets, Food & Beverage, Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Catering, Convention Services, Event Management, Micros, Pre-opening, Meeting Planning, Event Planning, Corporate Events, Front Office, Customer Service, Budgets, Hotels, Tourism, Forecasting, Revenue Forecasting, Property Management..., Yield Management, Rooms Division, Menu Development, Restaurants, Fine Dining
Education
Acadia University 1991 — 1995
BBA, Business Administration
Acadia University 1991 — 1995
Bachelor of Business Administration (BBA), Sales, Distribution, and Marketing Operations, General
Bell October 2014 - Present
Steve Nash Fitness World and Sports Club February 2014 - January 2015
The Nielsen Company October 2012 - September 2013
Capstone Teapresso & Fondue August 2010 - March 2012
Delta Hotels March 2011 - May 2011
Canadian Wilderness Adventures January 2011 - May 2011
SportsMark Management Group February 2010 - March 2010
Skills
tourism marketing, Tourism, Customer Service, Leadership, Sales, Hotels, Analysis, Marketing Strategy
Education
British Columbia Institute of Technology 2011 — 2012
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
British Columbia Institute of Technology 2009 — 2011
Marketing Management Diploma Program, Tourism
Magee Secondary
Dress for Success Vancouver January 2014 - Present
Dress for Success Vancouver March 2013 - June 2014
Dress for Success Vancouver 2008 - 2013
Delta Hotels September 2005 - August 2012
Dress for Success Vancouver 2010 - 2011
Marriott Pinnacle January 2000 - August 2005
Skills
Contract Negotiation, Building Relationships, Solution Selling, Hotels, Budgets, Management, Meeting Planning, Revenue Analysis, Hospitality Management, Hospitality, Hotel Management, Tourism, Front Office, Catering, Trade Shows, Corporate Events, Hospitality Industry, Event Management, Event Planning, Account Management, Marketing, Leadership, Customer Service, Sales, Marketing Communications, Fundraising, Food & Beverage, Convention Services, Sponsorship
Education
British Columbia Institute of Technology 2001 — 2004
Management Certificate in Marketing Communications
Intergraph November 2014 - Present
Intergraph Canada January 2012 - October 2014
KEYSTONE EXCAVATING LTD October 2010 - September 2011
Delta Hotels July 2010 - September 2010
DELTA CALGARY AIRPORT July 2008 - July 2010
DELTA WINNIPEG Delta HotelsWinnipeg, MB December 2009 - April 2010
DELTA BESSBOROUGH Delta Hotels November 2006 - July 2008
BLUEWATER GRAPHICS December 2000 - September 2006
Skills
Human Resources, Employee Relations, Recruiting, Performance Management, HR Policies, Succession Planning, Employee Benefits, Employee Engagement, Leadership, Strategic Planning, Talent Management, Process Improvement, Sourcing, People Development, Training, Budgets, Change Management, Payroll, Management, HRIS, Interviews, Team Building, Policy, Employee Training, Team Leadership, Coaching, Leadership Development, Training Delivery, Time Management, Talent Acquisition, Personnel Management, Onboarding, Labor Relations, Technical Recruiting, Benefits Administration
Education
Red Deer College 1992 — 1995
Business Administration
Athabasca University
Human Resources
Human Resources Institute of Alberta
CHRP, Human Resources
Sofina Foods Inc. December 2014 - Present
Heart and Stroke Foundation March 2011 - December 2014
Saputo January 2009 - March 2011
Greater Vancouver Community Services Society August 2006 - April 2009
Delta Hotels March 2006 - June 2006
Skills
Employee Relations, Onboarding, Employee Engagement, Human Resources, Labor Relations, Recruiting, HR Policies, Performance Management, HRIS, Succession Planning, Benefits Administration, Deferred Compensation, Talent Management, New Hire Orientations, Payroll, Leadership, Compensation & Benefit, Personnel Management, Training, Interviews, Leadership Development, Conflict Resolution, Coaching, Employee Training, Workforce Planning, Employment Law, Organizational..., Employee Benefits, Talent Acquisition, Resume Writing, Hiring, Applicant Tracking..., Career Development, Organizational...
Education
York University 2012 — 2014
Master's Degree, Human Resources Management (MHRM)
British Columbia Institute of Technology 2010 — 2010
Post Secondary, Occupational Health and Safety
BCHRMA 2009 — 2009
Certified Human Resources Professional, Human Resources Management and Services
Humber College 2005 — 2006
Post Graduate, Human Resources Management
Destination British Columbia July 2015 - Present
Destination British Columbia February 2009 - Present
Tourism British Columbia May 2007 - February 2009
Tourism British Columbia June 2006 - May 2007
Page One Publishing September 2005 - June 2006
Delta Hotels June 1999 - September 2005
Skills
Tourism, Marketing Strategy, Event Planning, Destination Marketing, Market Planning
Education
Royal Roads University 2008 — 2011
Masters of Art, Tourism Management
Royal Roads University 2003 — 2004
Bachelor of Commerce, Business
Camosun College 2000 — 2002
Diploma, Hotel and Restaurant Management
Re/max West Realty Inc. June 2014 - Present
Re/Max Crossroads Realty Inc. January 2013 - June 2014
RE/MAX Hallmark Realty Ltd. February 2007 - January 2013
RE/MAX Goldenway Realty Inc. December 2005 - January 2007
RE/MAX Realtron Realty Inc. Toronto November 2003 - December 2005
Hi-Fi Centre December 1998 - September 2002
Four Seasons Hotels and Resorts September 1998 - October 1998
Delta Hotels May 1995 - September 1998
City of Toronto September 1989 - May 1995
Skills
New Home Sales, First Time Home Buyers, Condos, Sellers, Listings, Comparative Market..., Commercial Real Estate, Residential Homes, Return on Investment..., Property Management, Information Technology, Consumer Electronics, Real Estate License, Franchising, Sales and Marketing, Referrals, Real Property, Relocation, Townhomes, Seniors, Investment Properties, Single Family Homes
Education
Centennial College 1992 — 1995
Certificate, Hospitality & Tourism Administration
Sir Oliver Mowat C.I. 1984 — 1989
Colliers International Hotels June 2012 - April 2014
GE Real Estate August 2011 - June 2012
Cushman & Wakefield October 2008 - July 2011
Delta Hotels May 2005 - October 2006
Skills
Real Estate Investment, Real Estate, Asset Management, Appraisals, Hotels, Underwriting, Real Estate Due..., Valuation, Real Estate Development, Real Estate Economics, Commercial Real Estate, Financial Analysis, Due Diligence
Education
Cornell University 2009 — 2011
PDP, Certification in Hotel Real Estate Investment & Asset Management
The University of British Columbia 2009 — 2010
PGCV, Real Estate Valuation
Ryerson University 2001 — 2005
Bachelor of Commerce, Hospitality & Tourism Management
Wyndham Hotel Group August 2011 - Present
Wyndham Hotel Group June 2010 - August 2011
Wyndham Hotels & Resorts April 2006 - June 2010
Wyndham Hotel Group January 2003 - April 2006
AFM - Ramada Canada September 2000 - December 2002
Canadian Museum of Civilization February 1999 - September 2000
Tonin and Associates February 1997 - February 1999
Accor North America August 1995 - March 1997
Accor North America June 1987 - July 1995
Delta Hotels March 1986 - June 1987
Skills
Negotiation, Large Group Facilitation, Marketing Communications, Franchisee Management, Customer Relations, Team Leadership, Business Planning, Project Implementation, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Revenue Analysis, Tourism, Management, Resorts, Budgets
Education
Fairleigh Dickinson University 2008 — 2012
MS, Hospitality Management
Cornell University 2010 — 2010
Certificate, Hotel Real Estate Investment and Asset Management
Algonquin College of Applied Arts and Technology
Diploma, Hospitality Management
Carleton University
BA, Communications and Political Science
Profile Wine Group November 2014 - Present
The Case for Wine July 2011 - November 2014
Delta Hotels 2008 - 2011
Toronto Marriott Bloor Yorkville May 2006 - May 2008
The Ladies' Golf Club of Toronto March 2005 - May 2006
Toronto Lawn and Tennis Club October 2002 - May 2005
Scarboro Golf and Country Club 2000 - 2001
Skills
Food & Beverage, Wine, Restaurants, Hospitality Industry, Hotels, Hotel Management, Micros, Event Management, Wine Tasting, Customer Service, Customer Satisfaction, Revenue Analysis, Food Service, Event Planning, Management, Sales, Catering, MICROS
Education
Centennial College
Recreation and Leisure Services
George Brown College
Catering Management
Humber College
Sommelier Program
Mandarin Oriental Hotel Group February 2003 - Present
Regent Wall Street 1999 - 2003
Regal United Nations Plaza Hotel (Re-flag) 1996 - 1999
UN Plaza Park Hyatt 1996 - 1999
New York Palace Hotel 1992 - 1996
Delta Hotels 1989 - 1992
Skills
Labor Relations, Employee Relations, Pre-opening, Hospitality Management, Hotel Management, Hospitality, Hiring, Benefits, Succession Planning, Benefits Administration, Employment Law, Coaching, Team Building, Luxury, Interviewing, Union, Employee Benefits, Recruiting, Recrutiing, Hospitality Industry, Restaurant Management, Resorts, Food & Beverage, Micros, Training, Hotels, Yield Management, Human Resources, Interviews, Restaurants, Fine Dining, Front Office, Banquets, Property Management..., Employee Engagement, Rooms Division, Revenue Analysis, Pre-opening experience
Education
State University of New York 1975 — 1979
Bachelor of Science (B.S.), Psychology
Adelphi University
Certification-Paralegal, Law
The Rosdev Group May 2014 - Present
The Rosdev Group September 2012 - April 2014
Delta Hotels and Resorts March 2011 - September 2012
Westmont Hospitality Group January 2009 - February 2011
Transat September 1999 - December 2007
Delta Hotels August 1994 - September 1999
JTR Ressources International June 1991 - August 1994
Fairmont Hotels and Resorts January 1981 - May 1991
Skills
Resorts, Team Building, Management, Revenue Analysis, Yield Management, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Food & Beverage, Hotels, Tourism Management, Marketing Research, Airlines, Hotel Booking, Property Management..., Business Travel, Luxury, Rooms Division, Opening Hotels, Front Office, Leisure, Micros, MICROS
Education
AMPHI 1989 — 1990
University of Guelph 1989 — 1989
AMPHI, Hotels
Cornell University 1988 — 1989
Marketing
CEPT - PARIS France . 1971 — 1973
2 Years, Hotel & Tourism industry
Mount Royal University September 2012 — Present
TELUS February 2011 — December 2015
en'agile inc. December 2010 — Present
Shaw Communications May 2010 — December 2010
PricewaterhouseCoopers October 2008 — March 2010
GE Capital August 2007 — September 2008
Best Buy Canada July 2003 — September 2007
Langara College December 2006 — June 2007
Fasken Martineau DuMoulin May 2001 — July 2003
Delta Hotels November 1997 — January 2000
Roynat, Scotiabank Commercial Bank January 2016 — Present
Yorkville University October 2016 — Present
Yardstick Training December 2018 — Present
Skills
Strategic Planning, Program Development, Program Management, Portfolio Management, Product Management, Strategic Partnerships, Complex Project Management, Capital Budgeting, Operations Management, Process Improvement, Process Development, Product Development, Cost Management, Product Launches, Market Research, Management Accounting, Business Analysis, Business Planning, Business Strategy, Leadership, Product Launch, Project Management, Team Leadership, Vendor Management, Competitive Analysis, Project Planning, Process Simulation, Instruct, University Teaching, Teaching Adults, Instructor-led Training, Management Consulting, Cross-functional Team Management, Strategy, Agile Methodologies, Budgets, Change Management, Retail, Sales, Sales Operations, Management, Forecasting, Marketing Strategy, Marketing, customer Experience, Employee Engagement, Training
Education
Mount Royal University 2009 — 2012
CMA, Accounting
Athabasca University 2000 — 2001
MBA, Strategic management
Athabasca University 1999 — 2000
AGDM, Advanced Graduate Diploma in Management
Concordia University 1992 — 1996
BSc, Exercise Science: Athletic Therapy
Marianopolis College 1989 — 1992
DEC (Diplôme D'Études Collégiales), General Sciences
Académie Michèle Provost 1984 — 1989
High School
HEC Paris 2018 — 2021
MSC, Innovation & Entrepreneurship
Bellamere Winery & Event Centre May 2013 - Present
Westmont Hospitality Group April 2011 - February 2013
Delta Hotels May 2010 - April 2011
Delta Hotels November 2007 - June 2010
Skills
Hotels, Front Office, Catering, SMERF, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Hospitality Management, Tourism, Food & Beverage, Sales, Event Management, Resorts, Event Planning, Customer Service, Sales Management, Hotel Booking, Customer Satisfaction
Education
Fanshawe College 2005 — 2007
Tourism and Travel, Hospitality, Travel & Tourism
Chubb Insurance April 2015 - Present
Posturepro December 2013 - April 2015
Delta Hotels January 2006 - November 2013
Fondation de l'Hôpital Royal Victoria / Royal Victoria Hospital Foundation February 2013 - April 2013
Concordia University January 2011 - May 2011
Jewish General Hospital Hope & Cope Wellness Centre January 2011 - April 2011
Cummings Jewish Centre for Seniors January 2010 - October 2010
Bureau D’Interviewers Professionnels December 2004 - December 2005
double pizza 2003 - 2005
Skills
Leadership, Teamwork, Customer Service, Research, Sales, Social Media, Project Management, Team Leadership, Public Speaking, Time Management, Teaching, Event Planning, Event Management, Scientific Writing, Health Education, Human Nutrition, Bilingual Proficiency, Exercise Physiology, Social Networking, Public Relations, Marketing Communications, Social Media Marketing, Marketing Strategy, Online Marketing, Health Promotion
Education
McGill University 2012 — 2015
Master of Science (MSc), Dietetics and Human Nutrition
Concordia University 2008 — 2011
Bachelor of Science (BSc), Specialisation Exercise Science: Clinical Exercise Physiology
COOPSCO
Training session of new administrators by the Federation of campus co-ops at universities, and colleges in Quebec
Collège de Maisonneuve 2005 — 2008
D.E.C. intégré: Sciences, letters and arts, Elements of three programs: Science, Social Science, and Creative Arts, Literature & Languages
College Villa-Maria 2000 — 2005
High School
Yellow Pages NextHome April 2013 - Present
Boku Consulting May 2007 - Present
Citadel Commerce August 2006 - May 2007
Trader Classified Media May 2004 - August 2006
Delta Chelsea Hotel August 2002 - November 2003
Delta Hotels August 1998 - October 2001
Coast Hotels & Resorts May 1997 - July 1998
Skills
Business Analysis, Project Management, Strategic Planning, Software Development, Agile Methodologies, Project Planning, Business Development, Marketing, Databases, Web Development, Change Management, Software Project..., Integration, Product Management, CRM, Team Leadership, E-commerce, Agile Project Management, Web Analytics, Online Marketing, Web Applications, PMP, Business Intelligence, Strategy, Business Process..., Quality Assurance, Mobile Applications, Online Advertising
Education
Athabasca University
MBA
British Columbia Institute of Technology
Diploma, Marketing Management
The University of British Columbia
BA, Sociology / Psychology
Profit Cloud Systems October 2012 - Present
Buckhiester Management March 2000 - Present
Buckhiester Management Limited 1998 - 2015
Westin and Marriott Hotels/O'Neill Hotels and Resorts 1997 - 2000
Fairmont Hotels 1991 - 1997
Delta Hotels 1983 - 1991
Skills
Pricing Strategy, Change Management, Asset Management, Business Process..., Demand Forecasting, Revenue Management, Hospitality Industry, Hotels, Hospitality, Food & Beverage, New Business Development, Marketing Strategy, Competitive Analysis, Strategic Planning, Strategy Development, Market Analysis, Business Strategy, Systems RMS,CRS,PMS, Revenue Analysis, Team Building, Forecasting, Hospitality Management, Strategy, Pricing, Hotel Management, Restaurants, Business Development, Budgets, Management, Tourism, Brand Development, Yield Management, Front Office, Resorts, P&L Management, Pre-opening, Market Planning, E-commerce
Education
Dubruille French Culinary Institute 1999 — 2000
Culinary
UBC 1987 — 1987
Rehabilitative Medicine
University of Victoria 1986 — 1987
Dipl Applied Linguistics, Applied Linguistics
University of Victoria 1981 — 1984
BA, Psychology Anthropology
Cornell University
Hotel Real Estate and Asset Management
York House
York House
York House
Kindred Soulzs Academy Inc. March 2010 - Present
Hilton Worldwide November 2012 - June 2013
Skyline Hotels and Resorts June 2008 - November 2012
Delta Hotels November 2006 - June 2008
Delta Hotels August 2005 - October 2006
Fairfield Inn & Suites by Marriott, Toronto, CA August 2004 - August 2005
Metropolitan Nikko May 2000 - May 2001
Europcar May 1998 - April 2000
Air Sahara April 1992 - September 1994
Skills
Customer Service, Strategic Planning, Sales Management, Business Travel, Account Management, Hospitality, Hospitality Industry, Hotels, Time Management, Online Marketing, Hospitality Management, Event Planning, Meeting Planning, Leadership, Negotiation, Catering, Sales, Tourism, Business Development, Alternative Healing, Energy Healing, Reiki, Wholistic Health, Akashic Records, Angel Card Readings, Reconnection, Crystal Healing, Meditation, Life Coaching, Revenue Analysis, Hotel Management
Education
George Brown College 2002 — 2004
Hospitality, Tourism & Leisure
Bhartiya Vidya Bhawan 1990 — 1991
PG Diploma, Journalism
University of Delhi 1987 — 1990
BA (Hons), English Literature
Lady Irwin School 1981 — 1987
Chelsea Hotel Toronto July 2013 - Present
Delta Hotels June 1998 - June 2013
Langham Hotels International November 2008 - March 2009
Government of the Northwest Territories August 1986 - September 1996
Ministry of the Attorney General, Government of British Columbia February 1980 - August 1986
Ministry of the Attorney General, Gov't of British Columbia February 1978 - February 1980
Corporation of Saanich, BCCorporation of the District of Saanich September 1971 - August 1976
Skills
Labour Relations, Strategic Planning, Internal Communications, Human Resources, Budgets, Staff Development, Negotiation, Job Analysis, Facilities Management, Management Development, Contract Management, Government, Directing, Statistics, Policy Analysis, System Development, System Administration, Labor Relations, Recruiting, Employee Relations, Benefits Administration, Policy, Personnel Management, Hospitality Management, Leadership, Change Management, Training, Coaching, Hotel Management, New Hire Orientations, Management, Succession Planning, Employee Benefits, Hospitality Industry, Front Office, Hospitality, Performance Management, Hotels, Strategy, Time Management
Education
Abilene Christian University 1963 — 1967
BSc, Biology, Chemistry
Justice Institute of British Columbia
Diploma, 3D Computer Graphics and Animation, DigiPen Applied Computer
University of Victoria
Diploma Program, Public Sector Management
University of Victoria Unclassified
Psychology
Delta Hotels & Resorts October 2008 - Present
Delta Hotels May 2007 - October 2008
Delta Hotels & Resorts June 2006 - May 2007
Skills
Hotel Management, Hospitality Management, Leadership, Rooms Division, Hospitality Industry, Hotels, Front Office, Property Management..., Micros, Hospitality, Resorts, Revenue Analysis, MICROS, Yield Management, Restaurants, Tourism
Education
George Brown College 2002 — 2004
2 year diploma in Hospitality, Tourism & Leisure, Hospitality
Delta Hotels February 2009 - October 2012
Hilton Whistler Resort & Spa 2007 - 2009
Pussers West Indies Ltd 2002 - 2005
Skills
Opera, Revenue Management, Hotels, Hospitality, Yield Management, Front Office, Excel, Word, Guest Service, E-distribution, OnQ R&I, OnQ, Revenue Analysis, Customer Service, Budgets, Hospitality Industry, Hotel Management, Rooms Division, Hospitality Management, Hotel Booking, Property Management...
Education
Cornell University 2012 — 2012
Advanced Revenue Management, Advanced Hospitality Revenue Management: Pricing and Demand Strategies
Humber College 2005 — 2007
Associate’s Degree, Hospitality Management
Community Care Information Management (CCIM) August 2010 - Present
Ceridian January 2009 - December 2010
Delta Hotels August 2008 - December 2008
Ceridian Canada 2001 - 2008
Humber College January 2007 - May 2007
USAirways 1991 - 2001
Skills
Software Documentation, E-Learning, Human Resources, HRIS, Workshop Facilitation, Process Improvement, Training, Instructional Design, Training Delivery, Performance Management, Payroll, Employee Training, Project Planning, Software Implementation, Coaching, Access, Change Management, Employee Benefits, Needs Analysis, Project Management, Business Analysis, Talent Management, Management, Business Process..., Adult Education, Leadership, Team Leadership
Education
Brock University 2005 — 2007
Bachelor, Adult Education
York University 1990 — 1993
Bachelor, Anthropology, Sociology
The University of British Columbia 1986 — 1990
Bachelor, Anthropology, Sociology
Hilton Hotels & Resorts March 2015 - Present
Delta Hotels August 2009 - March 2015
Hyatt Regency Toronto May 2008 - August 2009
DoubleTree by Hilton January 2002 - May 2008
Regal Constellation Hotel 1998 - 2002
Skills
Hotels, Hospitality Management, Banquets, Corporate Events, Event Planning, Food & Beverage, Front Office, Hotel Management, Resorts, Revenue Analysis, Tourism, Yield Management, Meeting Planning, Rooms Division, Property Management...
Education
Hawaii Pacific University
Ridley Bishop College
Delta Toronto November 2014 - Present
Delta Hotels and Resorts March 2009 - November 2014
Delta Hotels and Resorts March 2009 - January 2011
Delta Hotels February 2006 - March 2009
Delta Toronto East 2001 - 2006
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Human Resources, Resorts, Front Office, Restaurants, Catering, Property Management..., Micros, Rooms Division
Education
International Facility Management Association 2011 — 2011
Facility Management Professional Certificate, Facility Management
Centennial College 2000 — 2002
Hospitality & Tourism Diploma, Hospitality
PaladinSecurityGroup Ltd October 2012 - Present
Ocean Nutrition Canada July 2011 - July 2012
HR pros incorporated February 2011 - November 2011
Loblaw Companies Limited January 2010 - July 2011
Pepsi Bottling Group February 2009 - May 2009
David Aplin Recruiting September 2008 - December 2008
Symcor October 2006 - January 2007
Delta Hotels 2005 - 2006
Skills
Employee Relations, Performance Management, Recruiting, Human Resources, Talent Acquisition, Talent Management, Succession Planning, Onboarding, Employee Benefits, HR Policies, Deferred Compensation, HRIS, Employee Engagement, Organizational..., New Hire Orientations, Customer Service, Personnel Management, Payroll, Training, Administration
Education
Saint Mary's University 2004 — 2008
Commerce, Human Resource
Grenoble Ecole de Management 2006 — 2007
International Business, Marketing, Accounting, and French
Grenoble Ecole de Management 2006 — 2007
International Business, Business
Nova Scotia Community College 2000 — 2002
Hospitality, Hotel and Restruant Management
Delta Hotels SupervisorMarriott2004 - 2007
Education
Southern New Hampshire University 2005 — 2006
BASHA
Canadore College 2002 — 2005
Hotel, Resort and Restaurant Administration
Carlson Rezidor Hotel Group April 2015 - Present
SilverBirch Hotels & Resorts January 2014 - February 2015
SilverBirch Hotels & Resorts February 2010 - January 2014
Silverbirch Hotels & Resorts March 1999 - July 2010
Delta Hotels 1993 - March 1999
Skills
Revenue Analysis, Catering, Data Analysis, Food, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Leisure, Micros, Opening Hotels, Opera, Pre-opening, Property Management..., Resorts, Restaurants, Revenue Forecasting, Rooms Division, Strategic Planning, Tourism, Yield Management
Education
Cornell University 2013 — 2014
Master Certificate in Revenue Management, Revenue Management
Delta Hotels and Resorts January 2011 - March 2015
Delta Hotels and Resorts 2006 - 2010
Delta Hotels 2002 - 2005
Delta Hotels 1998 - 2001
Delta Hotels 1994 - 1997
Delta Hotels 1990 - 1993
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Training, Recruiting, Resorts, Pre-opening, Front Office, Yield Management, Property Management..., Catering, Guest Service Management, Hospitality, Restaurants, Opening Hotels, Micros, Revenue Analysis, Rooms Division, Tourism, Food & Beverage, Restaurant Management, Opera, Banquets, Pre-opening experience, MICROS, Leadership, Customer Service, Property Management
Education
Collège LaSalle, Montréal
Hospitality Administration/Management
Medtronic Minimally Invasive Therapies Group December 2014 - Present
Covidien November 2011 - December 2014
Covidien January 2011 - October 2011
Future Electronics June 2002 - February 2010
Delta Hotels April 1999 - April 2000
Fairmont Hotels and Resorts March 1997 - March 1999
Audio centre 1994 - 1999
Skills
Sales, Account Management, Sales Operations, Key Account Management, New Business Development, Pricing, Product Marketing, Sales Management, Product Management, Cross-functional Team..., Product Development, Management, Negotiation, Purchasing, Team Building, Forecasting, Contract Negotiation, B2B, Training, Competitive Analysis, Supply Chain Management, Manufacturing, Procurement, Leadership, Direct Sales, Analysis, Contract Management, Sales Process, Medical Devices, Marketing Strategy, International Sales, Business Development, Cold Calling, Contract Negotiations, Selling, CRM, Strategy, Supply Chain, Time Management, Solution Selling, International Business, Asset Management, Event Management, Corporate Events, Mechanics, Film Editing, Asset Allocation, Physical Inventory
Education
Concordia University 1998 — 2002
Bachelor of Arts, Major Sociology
CEGEP - John Abbott College
Graphic Design
Delta Hotels August 2010 - April 2015
Pyramid Hotel Group July 2005 - August 2010
Hilton Worldwide 1995 - 2005
Doubletree Hotels Corporation (merged with Promus then Hilton Hotels) 1995 - 1997
Hyatt Hotels Corporation 1989 - 1993
Omni Hotels 1985 - 1988
Westin Hotel Copley Place - Westin Hotels & Resorts 1983 - 1985
Skills
Hospitality, Hotels, Project Planning, Budgets, Project Management, Construction Management, Resorts, Hospitality Industry, Renovation, Construction, Due Diligence, Restaurants, Hospitality Management, Contract Negotiation, Real Estate, FF&E, Architecture, Positioning, Architectures, Strategic Planning, Strategic Partnerships, Architectural Design, Interior Design, Interior Architecture, Team Building, Team Management, Asset Management, Financial Reporting, Risk Management, Value Engineering, Opening Hotels, Hotel Design, Hotel Engineering, Capital Budgeting, Capital Projects, Cross-functional Team..., Senior Executive...
Education
Cornell University 1977 — 1983
Bachelor’s Degree, Hotel School: Hotel Design and Management
FRHI Hotels & Resorts February 2008 - Present
Delta Hotels January 2000 - June 2006
Fairmont Hotels and Resorts July 2000 - November 2005
Skills
Customer Service, Hotels, Hospitality, Microsoft Office, Team Leadership, Teamwork, Hotel Management, Team Building, Outlook, Software Documentation, Accpac, Oracle E-Business Suite, General Ledger, Process Efficiency, Accounts Payable, Accounts Receivable, Process Optimization, Time Management, Hospitality Industry, Accounting, Hospitality Management
Education
Cornell University 2011 — 2011
Certificate in Financial Management
St. Francis Xavier Secondary School 1996 — 2000
High School
Air Canada June 2007 - Present
Delta Hotels June 2006 - January 2007
Skills
Hospitality, Leadership, Customer Service
Education
British Columbia Institute of Technology 1994 — 1995
DNF, Pusoy Dos instead of Class
Delta Hotels & Resorts July 2013 - Present
Delta Hotels and Resorts® October 2014 - December 2014
Delta Hotels July 2012 - July 2013
Deerhurst Resort April 2011 - October 2012
Skills
Hospitality, Resorts, Banquets, Hospitality Management, Customer Satisfaction, Food & Beverage, Hospitality Industry, Restaurants, Front Office, PowerPoint, Property Management..., Word, MICROS POS, Payroll, Hotel Management, Fine Dining, Hotels, Microsoft Word, Customer Service
Education
Georgian College 2008 — 2012
Hotel and Resort Administration, Hospitality and Tourism, Honor Role
Lakehead University 2006 — 2008
BA, Outdoor Rec
byPeterandPauls.com September 2015 - Present
byPeterandPauls.com March 2004 - Present
Delta Hotels November 2002 - March 2004
Starwood Hotels & Resorts Worldwide, Inc. March 2001 - November 2002
Skills
Marketing, Event Management, Event Planning
Education
Fanshawe College 2002 — 2003
Post Graduate, Marketing
Fanshawe College 2001 — 2002
Post Graduate, Corporate Communications and Public Relations
Western University 1998 — 2001
BBA, Buiness Studies with minor in Political Science
Western University 1998 — 2000
BA, Information and Media Studies
WSET Wine and Spirit Education Trust
Level 1, 2, and 3, Wine and Spirits
Crowne Plaza Toronto Airport September 2014 - Present
Toronto Airport West Hotel June 2014 - September 2014
Delta Hotels November 2006 - September 2014
Royal Equator Inc September 1998 - October 2006
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Hospitality, Yield Management, Pre-opening, Leadership, Tourism, Management, Resorts, Food & Beverage, Front Office, Event Management, Sales, Banquets, Meeting Planning, Coaching
Education
Fanshawe College 1983 — 1984
Business
Flanagan Foodservice Inc July 2011 - Present
Delta Hotels November 2009 - July 2011
Festival Inn Hotel 2007 - November 2009
Skills
Employee Relations, Talent Acquisition, Human Resources, Talent Management, Onboarding, HRIS, HR Policies, Employee Engagement, Food, Time Management, Team Building, Training, Benefits Administration, Customer Service, Performance Management, Hiring, New Hire Orientations, Management, Catering
Education
Conestoga College 2009 — 2011
Human Resources Management and Services
Miradoro at Tinhorn Creek Winery May 2012 - Present
Redrock camps January 2013 - April 2013
Pinnacle Hotel at the Pier May 2010 - January 2013
Delta Hotels August 2008 - May 2012
Education
Vancouver Community College 2009 — 2011
Hospitality and Tourism, Professional Cook, Level 1, 2 & 3
Simon Fraser University 2002 — 2006
Bachelor of Arts, French Studies
Capilano University 1999 — 2006
Bachelor of Business Administration, Accounting
Rocky Mountaineer April 1997 - March 2011
Metropolitan Hotels April 1995 - February 1997
Delta Hotels June 1988 - April 1995
Skills
Hospitality, Tourism, Hospitality Management, Hospitality Industry, Food & Beverage, Hotels, Event Planning, Public Relations, Customer Service, Front Office, Hotel Management
Education
British Columbia Institute of Technology 1986 — 1988
diploma, Hospitality - Tourism Marketing
Delta Hotels 2004 - 2007
Liberty Entertainment Group 1994 - 2000
Basis Restaurant February 1984 - February 1987
Skills
Fine Dining, Casual Dining, Catering, Restaurant Management, New Store Openings, Menu Development, Hospitality Management, Banquets, Food & Beverage, Chef, Hospitality, Cuisine, Culinary Skills, Menu Engineering, Restaurants, Sanitation, Culinary Management, Food Preparation, Italian cuisine, Food Cost Analysis, Food Quality, Recipe Testing
Education
George Brown College 1985 — 1986
Red Seal, Culinary Studies
Erindale Secondary School
Delta Hotels March 1998 - June 2014
Lulubelle Catering Inc. September 1998 - August 2000
YMCA of Greater Toronto September 1989 - June 1991
Skills
Food & Beverage, Hospitality Management, Leadership, Event Planning, Operations Management, International Trade, Freight Forwarding, Product Development, Marketing, Supply Chain Management, Business Development, Customer Service, Food, Market Research, Team Building
Education
British Columbia Institute of Technology 2011 — 2013
Certificate, Advanced CIFFA Certificate in International Trade and Transportation
British Columbia Institute of Technology / BCIT 2010 — 2011
Diploma, Forum For International Trade Training (FITT)
George Brown College 1989 — 1992
Diploma, Hotel Management
George Brown College 1989 — 1991
Diploma, Food and Beverage Management
British Columbia Institute of Technology / BCIT 1988 — 1989
Certificate, Leadership Foundations
Carpedia International 2015 - Present
Delta Hotels 2013 - 2015
Delta Hotels 2012 - 2013
Skills
Hospitality, Time Management, Customer Service, Social Media Marketing, Event Planning, PowerPoint, Leadership, Microsoft Word, Microsoft Excel, Hotels, Social Networking, Internal Communications, Marketing Communications, Event Management, Hospitality Management, Teamwork, Social Media, Presentation Development, Fundraising, Public Relations, Data Analysis, Customer Relations, Statistical Data..., Written & Oral..., Document Review, Google Docs, Medallia
Education
Ryerson University 2009 — 2012
BComm, Marketing Management Major, Law Minor
Fleming College 2007 — 2009
Advance Diploma, Marketing
Drake International February 2014 - Present
Brandy Melville MontrealW February 2013 - March 2014
Delta Hotels August 2012 - April 2013
Montreal Institute of Swimming March 2011 - March 2013
Brewster Travel Canada May 2012 - August 2012
Serco Integrated Services May 2005 - May 2012
Cegep John Abbott College September 2006 - May 2009
Skills
Bilingual in English..., Goal-oriented..., Sales Effectiveness, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Teamwork, Event Planning, Sales, Social Media Marketing, Social Networking, Marketing, Research, French, Team Leadership, Marketing Communications, Hospitality, Recruiting, Time Management, Management, Customer Satisfaction, Retail
Education
Concordia University 2010 — 2012
Human Relations, Applied Human Sciences
CEGEP - John Abbott College 2006 — 2008
Communications, Communication and Media Studies
Westwood Senior High School 2001 — 2006
GETAMPED July 2015 - Present
Futureshop October 2013 - January 2015
Delta Hotels and Resorts® January 2012 - August 2012
Wine Rack March 2011 - August 2012
Delta Hotels September 2011 - January 2012
Telus Mobility 2008 - 2008
Skills
Customer Service, Event Planning, Event Management, Teamwork, Sales, Food & Beverage, Inventory Management, Social Media, Hospitality Management, Team Building, Social Media Marketing, Public Relations, Environmental Impact..., Climate Change Impacts
Education
Brock University 2012 — 2016
Honours Tourism, Environment and Sustainability Minor Earth Sciences, Environmental Studies
Centennial College 2010 — 2012
Diploma, Hospitality Management
Cambridge Hotel and Conference Centre April 2013 - Present
Delta Hotels March 2012 - March 2013
The Cambridge Mill November 2010 - March 2012
The Elora Mill Inn May 2010 - October 2010
Georgian College 2007 - 2009
Skills
Smart Serve, Food & Beverage, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Catering, Banquets, Tourism, Front Office, Hotel Management, Revenue Analysis, Event Planning, Event Management, Resorts, Restaurants, Meeting Planning, Property Management..., Fine Dining
Education
Georgian College 2007 — 2010
Advanced Diploma with honours, Tourism Management
Centre Wellington District High School 2003 — 2007