Dental Network of America
Industry: Company
DescriptionFounded: 1985 Subsidiary: Health Care Exchange, Ltd. Parent organization: Health Care Service CorporationFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportDental Network of America, LLCWebsiteDirections Saved (0) Saved Save 5 Google reviews Association or organization Address: 701 E 22nd St #300, Lombard, IL 60148 Hours: Open ⋅ Closes 6PM Wednesday8AM–6PMThursday8AM–6PMFriday8AM–6PMSaturday8AM–12PMSunday8AM–12PMMonday8AM–6PMTuesday8AM–6PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (630) 691-1133: Place name: : : Website: : : Category: : Website: http://dnoa.com/ Category: Association or organization Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Dental Network of America, LLC Posting publicly on the Web Write a review Reviews"Worst customer service on the planet." "It's a dentist office" View all Google reviews
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Dental Network of America Employees
Sonrisas Dental Center April 1991 - Present
Dental Network of America March 1983 - November 1991
Skills
Customer Service
Education
Meharry Medical College 1977 — 1979
P H D, Periodoncia
National University of Nicaragua 1971 — 1977
D. D. S Doctor of Dental Surgery
Weight Watchers November 2014 - Present
Dearborn National (Dental Network of America) October 2011 - Present
Dental Network of America October 2010 - October 2011
Dental Network of America April 2009 - October 2010
Laird Technologies March 2007 - July 2008
Anheuser Busch July 2006 - March 2007
GMAC Insurance January 2005 - July 2006
CitiGroup March 2001 - June 2004
Enterprise Rent-A-Car January 1998 - January 2001
Skills
Training & Development, Curriculum Development, Captivate, Employee Training, Customer Service, Human Resources, Employee Benefits, Training, Leadership Development, Analysis, Coaching, Insurance, Marketing, Management, Call Centers, Process Improvement, Leadership, Team Building, Strategic Planning, Health Insurance, Business Analysis
Education
Lindenwood University 2011 — 2013
MBA, Business
Indiana University East January 2013 - Present
Marsh Supermarkets August 1993 - December 2005
Dental Network of America October 2000 - April 2001
Skills
Public Speaking, Dealing with money, Great with people, Type 120 wpm
Education
Indiana University East 2008 — 2012
English Language and Literature, General
Indiana Business College 1993 — 1994
Accounting
Airgas Puritan Medical October 2003 - Present
KeyBank October 2002 - October 2003
Dental Network of America September 1995 - October 2002
Compdent Corporation August 1994 - September 1995
Compdent Corporation January 1989 - August 1994
Skills
Key Account Management, Account Management, Contract Negotiation, Contract Management, Selling, Cold Calling, Customer Service, Customer Retention, Cross Selling, CRM, Healthcare, New Business Development, Sales, Sales Operations, Teaching
Education
Indiana University School of Dentistry 1986 — 1988
Associates Degree of Applied Science, Dental Hygiene
Batesville High School
Indiana University Bloomington
Dental Network of America July 2009 - Present
DenteMax January 2000 - Present
Syntel August 2000 - May 2001
Gift of Life Michigan 1998 - 1999
Skills
Network Development, Credentialing, Provider Relations, PPO, Provider Contracting, Provider Enrollment, Provider Network..., Dental Insurance, Building Relationships, Change Management, Cross-functional Team..., Leadership Development, NCQA, Insurance, Provider Networks, Healthcare, Process Improvement, Health Insurance, Managed Care, Medicare, Management, Team Building, Leadership, Account Management
Education
Eastern Michigan University
BS, Communications
MultiPlan September 2008 - Present
Dental Network of America July 2006 - September 2008
Hallmark Services Corporation December 2001 - July 2004
Skills
Managed Care, Healthcare, Account Management, Healthcare Industry, Hospitals, HIPAA, Customer Service, Health Insurance, Sales Operations, Sales, Process Improvement, Medical Billing, Insurance, Healthcare Information..., Medical Terminology, Employee Benefits, Provider Relations, Healthcare Management, Team Building, PPO, Data Analysis, CPT, Call Centers, Training, Outlook, Network Development, HMO, Credentialing, Medical Coding, Cross-functional Team..., Physicians, Medical Records, Physician Relations, Health Policy, Coaching, Utilization Management, ICD-9, Microsoft Excel, Practice Management
Education
DeVry University 2006 — 2009
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management, A
Robert Morris College 2003 — 2005
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant, A
Advocate Health Care June 2006 - Present
Expeditors International August 2012 - February 2013
Dental Network of America June 2012 - July 2012
Hallmark Services Corporation January 2012 - April 2012
Midwest Medical Records Association, Inc. January 2010 - November 2011
Bookslut.com April 2009 - April 2009
Other Voices September 2005 - April 2006
Woods & Associates 2002 - 2006
Skills
Data Entry, Microsoft Office, Typing, Microsoft Word, Microsoft Excel, Customer Service, Fax, Paging, Answering Phones, Email, Lotus Notes, Creative Writing, Editing, Telephone Skills, PowerPoint, Event Planning, Facebook, Social Media, Public Speaking, Social Networking, Copy Editing, Research, Blogging
Education
Columbia College Chicago 2003 — 2007
Bachelor of Arts, Fiction Writing
Crete-Monee High School 2000 — 2003
Sharp HealthCare March 2012 - April 2012
sharp 2012 - 2012
Dental Network of America March 2003 - March 2009
Dental Network of America March 2003 - March 2009
Skills
Healthcare, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Hospitals, Research, Dentistry, Healthcare Management
Education
DeVry University 2010 — 2014
BS, Health/Health Care Administration/Management
US Colleges 2011 — 2012
diploma, Medical Insurance Specialist/Medical Biller
Axia College (University of Phoenix) Online2008-2010
Business Administration
DeVry University
Bachelor, Business Management; Business Management/Healthcare Management
U.S. Colleges
Familia Dental 2011 - 2012
New Life Community Church July 2010 - January 2011
Dental Network of America September 2007 - October 2009
Express Employment Professionals May 2007 - September 2007
Availability Incorporated August 2006 - May 2007
Professional Employment Group January 2006 - June 2006
AT&T January 2001 - March 2005
Skills
Data Entry, Email, Grammer, Microsoft Office 2007, Excel, Customer Service, Microsoft Outlook, Type, Documentation, Filing, Microsoft Windows 98, Windows 7
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Health/Health Care Administration/Management
Bits & Bytes Training Institute 1993 — 1993
Callidescope Coaching April 2007 - Present
Dental Network of America July 1998 - April 2007
Blue Cross Blue Shield of IL 1993 - 2007
Blue Cross Blue Shield of IL 1993 - 2007
White Lace & Promises October 1997 - May 1998
Blue Cross Blue Shield of IL - Dental Division February 1993 - October 1997
Periodontic Associates, Ltd. July 1980 - February 1993
Education
Coaches Training Institute 2005 — 2007
CPCC, Executive Coaching
Southern Illinois University, Carbondale 1988 — 1990
BS, Healthcare Management
Southern Illinois University, Carbondale 1978 — 1980
AA, Dental Hygiene
St. Louis Community College August 2013 - Present
Dental Network of America October 2010 - March 2012
Northeast Texas Community College January 2010 - July 2010
Skills
Blended Learning, Instructor-led Training, Adult Education, Distance Learning, Mentoring, Leadership Development, Training, Organizational..., Coaching, Treatment, Higher Education, Teaching, Strategic Planning, Employee Training, Research, Healthcare, Event Planning, Human Resources, Customer Service, Public Speaking, PowerPoint, Community Outreach
Education
Greenville College 2006 — 2008
BS, Management
Apple June 2014 - Present
Charter Communications October 2012 - August 2013
Charter Communications July 2010 - October 2012
Charter Communications August 2009 - July 2010
Charter Communications May 2009 - August 2009
Charter Communications March 2007 - May 2009
Dental Network of America December 2004 - December 2006
Skills
Technical Support, Supervisory Skills, Team Leadership, Business Process..., Program Evaluation, Call Centers, Telephony, Internet Services, Cable Television, Outage Management, Pay Close Attention to..., Computer Repair, Positive Employee...
Education
Traviss Career Center 1996 — 1997
Certificate of Completion, Accounting, 3.8 GPA
Bartow Senior High School 1992 — 1996
High School Diploma, General Studies, 3.6 GPA
Illinois College of Optometry March 1995 - Present
Dental Network of America March 1988 - March 1995
JMB Realty Corporation June 1982 - November 1988
Skills
Project Management, Healthcare, Event Planning, Public Speaking, Customer Service, Strategic Planning, Budgets, Leadership Development, Business Development, Retail, Microsoft Office, PowerPoint, Human Resources, Organizational..., Nonprofits, Team Building, Leadership, Fundraising
Education
Western International University 2009 — 2011
Masters of Arts, Organizational Leadership MBA
Northern Illinois University 1977 — 1982
BA in 1982, Human Resources/Sociology
Lyons Township (LT) 1973 — 1977
Lafayette Coal Company September 2007 - December 2012
Ralcorp Frozen Bakery Products August 2005 - February 2007
International Contractors, Inc. January 2005 - July 2005
University of Illinois at Chicago October 2002 - July 2003
Merck & Co., Inc. April 2000 - August 2002
Dental Network of America December 1998 - March 2000
Chicago Mercantile Exchange April 1985 - July 1987
Mandabach & Simms, Inc. June 1981 - April 1985
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Budgets, Accounts Payable, Purchasing, Project Management, Accounts Receivable, Payroll, Accounting, Marketing, Research, Human Resources
Education
SIU-C 1979 — 1981
Bachelor of Science (B.S.), Speech Communications-Public Relations
Moraine Valley Community College 1976 — 1979
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities
Dental Network of America February 1995 - Present
Health Care Service Corporation June 1990 - February 1995
Skills
Risk Management, Health Insurance, Underwriting, Dentistry, Strategic Planning, Claim, Insurance, Healthcare, Actuarial Science
Education
North Central College 1992 — 1994
MS, Mgmt Information Systems
University of Illinois at Urbana-Champaign 1968 — 1972
BS, Actuarial Science
Wheaton North HS
Fox Valley Computer Repair 2004 - Present
Dental Network of America November 1999 - March 2012
Skills
Windows 7, Help Desk Support, Windows Server 2003, Windows Server 2008, ASP.NET, Windows XP Professional, SQL Server 2000-2008, Windows 8.1, HTML, C#
Education
Keller Graduate School of Management of DeVry University 2003 — 2004
MISM, Management Information Systems, General
DeVry Institute of Technology 1998 — 2001
CIS, Computer Science
Pound Pets Inc March 2014 - Present
Dyson April 2012 - January 2013
Dental Network of America 2011 - 2011
Jans Hallmark 2007 - 2008
Beach Bums 2005 - 2007
Skills
Art, Graphic Design, Special Effects, Makeup Artistry, Makeup Application, Prosthetics, Painting, Face Painting, Data Entry, Photoshop, Photography, Photo Editing, Wedding Photography, Illustrator, InDesign, Vector Illustration, Phone Skills, Inside Sales, Retail, Promotions, Computer Literate, Word, Excel, PowerPoint, Outlook, Lotus Notes, Dental, Cleaning, Food Service
Education
Southwestern Illinois College 2005 — 2014
Radiology Tech, Health, 3.5
Art Institute of Colorado 2008 — 2009
Graphic Design
Emory January 2012 - Present
Dental Network of America February 2010 - August 2011
Vizion Realty LLC. March 2006 - August 2011
Skills
Healthcare, Hospitals, Customer Service, Nursing, Microsoft Office, Medical Terminology, Microsoft Word, Cpr Certified, EMR, Healthcare Management, Microsoft Excel, PowerPoint, Clinical Research, Case Management, BLS, ACLS, Public Speaking, Outlook, Patient Safety, Home Care
Education
Columbia College 2011 — 2013
Business Administration and Management, General
City of St. Louis February 2015 - Present
Dental Network of America May 2009 - September 2013
City of St. Louis August 2007 - May 2009
Skills
HIPAA, Process Improvement, Microsoft Office, Customer Service, Access, Health Insurance, Software Documentation, Leadership, Microsoft Excel, Microsoft Word, Policy, Outlook, Training
Education
Webster University 2010 — 2013
Master's, Management and Leadership
Lindenwood University 1995 — 1997
Bachelor of Science (BS), Business Administration and Management, General
Dental Network of America May 2006 - Present
Check N Go February 2000 - April 2006
Skills
Training, Coaching, Customer Service, Organizational..., PowerPoint, Microsoft Office, Outlook, Process Improvement, Excel, Windows, Customer Relations, Word, Mentoring, Curriculum Development, Teaching, Curriculum Design, Healthcare Information..., Staff Development, Microsoft Word, Insurance, Microsoft Excel, Health Insurance, Strategic Planning, Team Building
Education
Walden University 2014 — 2020
Bachelor's Degree, Instructional Technology and Design focused on Human factors & interface design
Southwestern Illinois College
Certification, Foods, Nutrition, and Wellness Studies, General
Mason-Clark Middle School August 2015 - Present
Confluence Preparatory Academy September 2013 - August 2015
Missouri Department of Transportation September 2009 - April 2010
Dental Network of America October 2007 - May 2009
Lincoln Middle School - Dist February 2007 - October 2007
Amdocs November 2006 - February 2007
Belleville News-Democrat March 2006 - September 2006
Belleville News-Democrat May 2005 - November 2005
Belleville News-Democrat May 2003 - August 2003
Skills
Copywriting, Press Releases, Community Outreach, Advertising, Editing, Public Relations, Research, Storytelling, Journalism, Publications, Community Development
Education
Southern Illinois University, Edwardsville 2012 — 2013
Master of Arts in Teaching, English/Language Arts Teacher Education
Lindenwood University 2009 — 2010
M.A., Media Management
University of Illinois at Urbana-Champaign 2001 — 2005
B.S., Journalism
InMotion Hosting June 2013 - Present
Dental Network of America March 2010 - January 2012
Dental Network of America 2010 - 2012
DenteMax August 2009 - March 2010
CoStaff Services January 2007 - November 2009
DenteMax March 2009 - August 2009
Costaff services January 2007 - January 2009
American Heartland January 2005 - January 2007
Employment One January 2004 - January 2005
Skills
Employee Benefits, Employee Engagement, Employee Handbooks, Employee Recognition, Employee Training, Human Resource..., Human Resource Planning, Microsoft Office, ADP HRB, ADP Payroll, Data Analysis, Records Management, Employee Wellness, Insurance, Human Resources, Customer Service, Payroll
Education
Central Michigan University 2010 — 2013
Master of Science in Administration, Human Resources Management/Personnel Administration, General
Central Michigan University 2010 — 2013
Master of Science, Administration; Human Resources Administration
Baker College 2004 — 2009
Bachelor of Arts (BA), Human Resource Management
Baker College of Clinton Township 2004 — 2009
Bachelor of Arts (BA) in Human Resource Management, Human Resources Management/Personnel Administration, General
Blue Cross Blue Shield of Michigan July 2011 - Present
Dental Network of America January 2005 - July 2011
Skills
Deferred Compensation
Education
Baker College Center for Graduate Studies 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Baker College 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management
Baker College Business and Corporate Services 2007 — 2009
Associates, Human Resources Management
BSA Health System February 2015 - Present
Advocare March 2012 - Present
Faith Community Church September 2001 - Present
Dental Network of America April 2011 - January 2015
AmaTechTel January 2010 - March 2011
Nationwide Insurance October 2000 - April 2008
Nationwide Insurance September 1998 - October 2000
Skills
Word, Outlook, Lotus Notes, Customer Service, Insurance, Customer Relations, Call Center, Microsoft Office, Problem Solving, Excel, PowerPoint, Process Improvement, Business Analysis, Analysis, Team Building, Coaching, Team Leadership, Customer Satisfaction, Troubleshooting, Administration, Inventory Management, Windows, Telecommunications, Documentation, Employee Relations, Mentoring, Computer Hardware, Writing, Microsoft Excel, Call Centers, Software Documentation, Data Entry, Training, Management, Leadership, Program Management, Integration, Access, Sales, Risk Management, Microsoft Word, Strategic Planning, Budgets, Account Management, Testing, Operations Management, Quality Assurance, Project Planning, Employee Benefits, System Administration
Education
Stratford Career Institute 2012 — 2014
Diploma, Business Management
West Texas A&M University 1975 — 1998
Computer Information Systems, Business, Sociology
Berean University 1981 — 1986
AA, Ministerial Studies
Amarillo College 1978 — 1979
Business Management
U.S. Bank Home Mortage January 2012 - Present
Reliable Insurance Managers Inc April 2011 - January 2012
Dental Network of America August 2007 - April 2011
Dental Network of America August 2006 - April 2011
Cahokia Mor for Less November 2003 - March 2007
First Illinois Bank February 1996 - September 2003
First Illinois Bank March 1996 - August 2003
Kiel center August 1994 - September 2001
Kiel (Savvis) Center August 1994 - May 2001
Sieron & Associates Real Estate June 1993 - March 1996
Skills
Payroll, Customer Service, Outlook, Healthcare, Microsoft Excel, Access, Microsoft Office, Data Analysis, Microsoft Word, Health Insurance, Process Improvement
Education
University of Phoenix 2010 — 2014
B.S, Criminal Justice
DATA ENTRY CERTIFICATE Vatterott College
DIPLOMA
Dental Network of America February 2011 - Present
JPMorgan Chase September 2008 - October 2010
Budget Rent A Car October 2007 - September 2008
Transportation Security Administration October 2006 - October 2007
Skills
Human Resources, PeopleSoft, New Hire Orientations, Customer Service, Microsoft Excel, Access, Microsoft Office, Microsoft Word, Employee Benefits, Employee Relations, Administrative..., Data Entry, Process Improvement, Spreadsheets, Payroll, Fax, Data Analysis, Leadership, PowerPoint
Education
Southern Illinois University, Edwardsville 1999 — 2004
BS, BUSINESS ADMINISTRATION
vJones Metropolitan High School of Business 1996 — 1998
High School Diploma, International Business
Dearborn National February 2014 - Present
Dearborn National / Dental Network of America January 2011 - February 2014
Dental Network of America March 2010 - January 2011
FBOP Corp/Park National Bank/US Bank July 2009 - March 2010
FBOP Corporation July 2007 - July 2009
FSU Research Foundation October 2003 - June 2007
Florida State University 2003 - 2007
Skills
Business Analysis, Visio, Project Management, Requirements Analysis, Process Improvement, Security, Access, Management, IT Management
Education
Florida State University 2005 — 2007
Masters, Information Studies
Florida State University 2001 — 2005
Bachelor of Science, Information Studies
TruAssure Insurance Company September 2015 - Present
Dental Select February 2014 - Present
Dental Select January 2013 - Present
Dental Network of America June 2006 - January 2013
WellPoint February 2002 - February 2005
ING September 1998 - January 2002
Skills
Disability Insurance, Insurance, Underwriting, Health Insurance, Dentistry, Employee Benefits, Healthcare, Process Improvement, Strategic Planning, New Business Development, Data Analysis, Business Analysis, Account Management, Analysis, Sales Management, Sales, Customer Service, HIPAA, Brokers, Health Care Reform, Life Insurance, Marketing, Term Life Insurance, Product Development, Benefits Administration, Claim, Health Savings Accounts, Managed Care, Training, Team Building, Provider Relations, PPO, Medicaid, Leadership, Self-funded, Network Development, Health Policy, HMO, Customer Retention, Medicare, Long-term Care, Healthcare Industry, Group Insurance, COBRA
Education
University of Tennessee-Knoxville - College of Business Administration 1985 — 1990
Bachelor of Science (BS), Finance
Ascentis January 2015 - Present
Cortex Solutions July 2008 - November 2014
Starfield Talent Management Solutions September 2013 - November 2013
Dental Network of America January 2011 - August 2011
eTest IT, Inc January 2005 - January 2009
Lycos Europe, GmbH (Lycos Armenia, CJSC) December 2003 - December 2004
Skills
Business Analysis, Software Requirements, Software Quality..., Test Planning, Testing, SQL, User Acceptance Testing
Education
University of South Carolina - Darla Moore School of Business 2000 — 2002
MBA, International Business, Business Technology
State Engineering University, Armenia 1984 — 1991
Diploma (BS), Electromechanical Engineering, Robotics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2008 - Present
Dental Network of America April 1991 - January 2008
Skills
Customer Service, HIPAA, Health Insurance, Healthcare, Insurance, Leadership, Managed Care, Process Improvement, Strategic Planning, Team Building, Business Analysis, Program Management, Vendor Management, Employee Benefits
Education
Southern Illinois University, Carbondale 1983 — 1987
Dental Network of America March 2001 - April 2008
DNoA 2001 - 2008
Education
National Louis University 2004 — 2006
Northwestern Medicine March 2014 - Present
Cadence Health June 2006 - March 2014
Central DuPage Hospital September 1999 - July 2006
Central DuPage Hospital July 1998 - September 1999
Central DuPage Hospital April 1996 - July 1998
Dental Network of America July 1994 - April 1996
Lattice, Inc February 1986 - April 1994
Skills
Epic Systems, Healthcare, EHR, Disaster Recovery, Healthcare Information..., HL7, HIPAA, EMR
Education
University of Washington 2013 — 2014
Certificate, Database Management
Villanova University 2012 — 2013
Master Certificate in Information Security Management, Computer and Information Systems Security/Information Assurance
College of DuPage 1992 — 1993
Certificate, C Programming
Wheaton College 1981 — 1985
BA, History
Bryan Institute 1984 — 1984
Certificate, Computer Programming
Dental Network of America January 2010 - Present
Blue Cross Blue Shield August 2009 - Present
Health Care Services Corporation/Dearborn National August 2009 - Present
Quality 3 June 2007 - August 2009
QTI July 2004 - December 2007
Skills
Customer Service, Health Insurance, 10 Key, Customer Satisfaction, Software Documentation, Fax, Customer Retention, Access, Onboarding, Visio, File Management, HIPAA, Vendor Management, Database Administration, Workshop Facilitation, Employee Relations, Microsoft Excel, Human Resources, ADP Payroll, Customer Experience
Education
National American University 2004 — 2009
Bachelors, Human Resources
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
St. Timothy January 2008 - May 2011
Dental Network of America February 1986 - January 2008
Education
College of DuPage
Blue Cross Blue Shield of Michigan January 2014 - Present
Dental Network of America July 2009 - January 2014
DenteMax 2008 - July 2009
DenteMax 2007 - 2008
DenteMax 2006 - 2007
Skills
Insurance, Process Improvement, Strategic Planning, Employee Benefits, Account Management, Vendor Management, Leadership, Customer Service, Healthcare, Health Insurance, Training, Business Analysis, Customer Retention, Data Analysis, Coaching, Sales Management, Sales, Access, Recruiting, New Business Development, Management, Change Management, Cross-functional Team..., Employee Relations, Analysis
Education
Central Michigan University 2007 — 2011
Master of Science, Leadership
Lawrence Technological University 2000 — 2004
Bachelor of Science, Architecture
Michigan State University
United Concordia September 2006 - Present
First Pacific Corporation July 1999 - December 2003
Humana July 1997 - July 1999
Dental Network of America January 1995 - July 1997
Winnebago County January 1987 - July 1989
Skills
Dentistry, Benefits Administration, Employee Benefits, Underwriting, Property & Casualty..., Provider Relations, Long-term Care, Claim, Health Savings Accounts, Term Life Insurance, Medicare, Managed Care, Disability Insurance, Health Insurance, Insurance, Life Insurance, Workers Compensation, Healthcare, Brokers, HIPAA, Public Speaking, Training, Customer Service, Dental Insurance, Government
Education
Indiana University-Purdue University at Fort Wayne 1990 — 1991
Bachelor of Science Dental Hygiene Education, Dental Hygiene Education
Lake Land College 1983 — 1985
Associates Applied Science, Dental Hygiene
Leaders in Employee Benefits Management Healthcare in Greater Chicago Area. 2013 - Present
Insurance Plans Agency, Inc. 2014 - 2014
David Danzig & Associates 2013 - 2014
Dental Network of America 2008 - 2013
Caremark 2004 - 2005
Aetna 2002 - 2004
Aon 1996 - 1998
Skills
Employee Benefits, Data Analysis, Process Improvement, Change Management, Health Insurance, Microsoft Excel, Vendor Management, Microsoft Office, Leadership, Management, Customer Service, Communication, Strategic Planning, Staff Development, Recruiting, Metrics, Team Building, Financial Analysis, Healthcare, Benefits Administration, Voluntary Employee..., Open Enrollment, Health & Welfare..., Employee Benefits Design, Health & Welfare..., Ancillary Benefits, Human Resources, Insurance, Analysis, Account Management, Disability Insurance
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Applied Mathematics
First Mid-Illinois Bank & Trust June 2014 - Present
St. Anthony's Memorial Hospital January 2013 - June 2014
RR Donnelley August 2011 - January 2013
Dental Network of America April 2008 - August 2011
GENCO September 2005 - April 2008
The ROHO Group December 1996 - September 2005
Skills
Employee Relations, Human Resources, Employee Engagement, Performance Management, EEO, Process Improvement, Coaching, Conflict Resolution, Employee Training, Interviews, Organizational..., Leadership, HRIS, Workforce Planning, Employee Benefits, Onboarding, Leadership Development, Training
Education
Southern Illinois University, Edwardsville
Bachelor of Science, Minor in Business and Human Resources
Alton Senior High School 1989 — 1992
Delta Dental of NJ 1997 - Present
United Concordia 1995 - 1997
Blue Cross and Blue Shield Association 1991 - 1997
Blue Cross Blue Shield of Michigan 1982 - 1995
Dental Network of America 1987 - 1993
Houghton, Michigan 1971 - 1980
Skills
Health Insurance, Healthcare, Dentistry, Provider Relations, Practice Management, Epidemiology, Network Development, Insurance, Employee Benefits, PPO, Claims Management, Health Policy, Policy, Claim, HIPAA
Education
American Association of Dental Consultants
Certification
University of Michigan School of Public Health
Master of Health Services Administration (M.H.S.A.)
University of Michigan
Doctor of Dental Surgery (D.D.S.)
NICE Systems August 2015 - Present
Dearborn National July 2014 - July 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2013 - July 2014
Dental Network of America June 2011 - July 2013
US Cellular September 2006 - June 2011
Jewel-Osco October 2003 - August 2006
Skills
People-oriented, Customer Service, Network Security, Active Directory, Microsoft Office, Lotus Notes, Windows, Desktop Computers, Group Policy, Microsoft Excel, Networking, AS400 Administration, Outlook, Customer Satisfaction, Troubleshooting, Computer Hardware, Microsoft Word, Inventory Management, Retail, Computer Repair, Time Management, Sales, Team Leadership, Help Desk Support, Laptops, Databases, Software Installation, Training
Education
Morris Graduate School of Management 2011 — 2013
Master of Informations Systems, Information Systems
Robert Morris College 2008 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Networking
Robert Morris University - Illinois 2004 — 2005
Associates Degree of Applied Science, Concentration; Computer Networking
Dental Network of America June 2006 - Present
Skills
Call Center, Telecommunications, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Troubleshooting, Sales, Team Leadership, Microsoft Word, Wireless, Account Management, Software Documentation, Business Analysis
Education
Hickey College 2000 — 2001
BTHS WEST 1989 — 1992
Evans Food Group January 2014 - Present
William Lau and Company January 2013 - March 2013
Equity LifeStyle Properties, Inc. May 2012 - November 2012
Millennium Pharmacy Systems June 2011 - March 2012
First Alert April 2010 - June 2011
Dental Network of America June 2008 - September 2009
La-Z-Boy October 2006 - March 2008
Destiny Health June 2006 - October 2006
The True Blue Company April 2005 - April 2006
Stockyards Packaging June 2004 - November 2004
Skills
General Ledger, Accounts Payable, Accruals, Balance, Accounts Receivable, Fixed Assets, Physical Inventory, Inventory Control, Inventory Analysis, ADP Payroll, Journal Entries, Financial Statements, Accounting, Auditing, Bank Reconciliation, Account Reconciliation, Payroll, QuickBooks, Budgets, Microsoft Excel
Education
Purdue University 2004 — 2006
Bachelor, Accounting
Indiana State University
BA, Mathematics
Dental Network of America September 2012 - Present
Stratose May 2011 - September 2012
Assurant Employee Benefits March 2005 - May 2011
Assurant Employee Benefits October 2002 - March 2005
Assurant Employee Benefits October 1999 - October 2002
Skills
Provider Relations, Insurance, Healthcare, Process Improvement, Health Insurance, Claim, Access, Managed Care, Data Analysis, Microsoft Excel, Microsoft Office, Customer Service, Lotus Notes, Strategic Planning, Credentialing
Education
University of Missouri-Columbia 1995 — 1999
Business, Emphasis in Economics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - November 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - February 2013
Dental Network of America October 2010 - October 2011
Dental Network of America September 2009 - September 2010
Chicago Federation of Labor May 2008 - August 2008
Suburban Bank & Trust May 2006 - August 2007
Skills
Health Insurance, Adobe Photoshop, Adobe Illustrator, Microsoft Word, Microsoft MapPoint 2011..., Truven Health Market..., Netminder, Microsoft Excel, Microsoft Powerpoint, Ingenix GeoAccess, PowerPoint, Photoshop, Insurance, Marketing, Marketing Strategy, Strategy, Illustrator, Data Analysis, Marketing Communications
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 2007 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Indiana University Bloomington 2005 — 2007
Business, Management, Marketing, and Related Support Services
St. Ignatius College Prep 2001 — 2005
Dearborn National July 2010 - Present
Dental Network of America April 2010 - Present
Dearborn National April 2010 - Present
TMG Health-Kelly Services August 2009 - April 2010
Conmed-Kelly Services July 2008 - August 2009
Presbyterian Home for children July 2007 - April 2008
Cal Farley's Boys Ranch January 2006 - July 2007
Canyon Lakes Residential TreatmentCenter May 2003 - March 2004
Swift Print Texas Tech University Health SciencesCenter August 2002 - May 2003
Skills
Health Insurance, Microsoft Excel, Data Analysis, Microsoft Office, Process Improvement, Access, Software Documentation, Medical Records, Customer Experience, Outlook, Training, Customer Service, HIPAA, Insurance, Visio, Staff Development, Team Building, Call Centers, Research, Auditing, Team Leadership, Teaching
Education
Texas Tech University 2002 — 2005
Human Development & Family Studies
Empire State College
Human Development
Transdev North America November 2014 - Present
Ingredion Incorporated January 2013 - November 2014
Nicor Gas August 2008 - January 2013
Dental Network of America November 2007 - August 2008
CSM Bakery Products North America January 2004 - October 2007
United Plastics Group July 2001 - December 2003
The Inland Real Estate Group, Inc. May 1999 - June 2001
Waste Management September 1997 - April 1999
Cyborg Systems June 1996 - August 1997
Elkay Manufacturing September 1986 - May 1996
Skills
Payroll, Employee Benefits, Ultipro, Performance Management, Human Resources, Talent Management, Ceridian, Deferred Compensation, Benefits Administration, ADP Payroll, ADP ReportSmith, HRIS Database Management, Project Management, Multi-state Payroll..., Time Management, Compensation, Databases, Payroll Taxes, Garnishments, Software Implementation, Vendor Management, Open Enrollment, HR Policies, Management, Software Documentation, HRIS, Process Improvement
Education
Morton College 1984 — 1986
Associates in Business Management, Business Administration and Management, General
Elmhurst College
B.S. Finance, 1996
SeniorDent, Inc. February 1996 - Present
Dental Network Of America September 1988 - September 1996
Blue Cross Blue Shield of Illinois September 1972 - September 1984
Skills
Insurance, Health Insurance, Customer Service, Commercial Insurance, Microsoft Office
Education
St. Ambrose University 1965 — 1969
BA, Bus Admin
Dental Network of America August 2005 - Present
DNoA 2005 - 2012
Education
North Central College 1996 — 2000
Master of Business Administration (M.B.A.), Finance, General
CEVA Logistics February 2001 - Present
Merisel February 1995 - November 2000
Dental Network of America November 1989 - February 1995
Skills
Supply Chain, Supply Chain Management, Transportation, Freight Forwarding, International Logistics, Freight, Customer Service
Education
Indiana University Northwest 1984 — 1988
Bachelor of Arts (B.A.), English Language and Literature, General
Cottey College 1985 — 1986
Associate of Arts (A.A.), General Studies
Citi June 2013 - Present
Dental Network of America December 2011 - May 2013
Subway March 2007 - December 2011
Skills
Typing, Organization, Office 2010, Data Entry, Customer Service, Microsoft Word, PowerPoint, Time Management, Teamwork
Education
Southwestern Illinois College 2010 — 2011
Office Technology
Carl Albert State College 2004 — 2006
English Language and Literature/Letters
Klein and Hoffman 2000 - 2013
Dental Network of America June 1995 - August 1999
RHH Corporate June 1991 - June 1995
Skills
Microsoft Excel, Microsoft Word, Outlook, ADP Payroll, Deltek Vision, FMS Wind2, AccPac
Education
University of Illinois at Chicago 1972 — 1975
Accounting