D&H Company
Headquarters: Harrisburg, Pennsylvania, United States Founded: 1918 Subsidiary: D&H Canada ULC
D&H List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at D&H. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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D&H Employees
D+H October 2012 - Present
D+H July 2012 - October 2012
Sobeys August 2011 - December 2011
Tim Hortons November 2010 - April 2011
Tim Hortons January 2010 - June 2010
Loblaw Companies October 2008 - November 2009
The Home Depot August 2006 - October 2008
The Home Depot September 2002 - 2006
The Home Depot September 2000 - September 2002
Skills
Change Management, Performance Management, Talent Management, Succession Planning, Employee Engagement, Organizational..., Organizational..., Leadership Development, Organizational Design, Coaching, Onboarding, Training Delivery, Strategy, Leadership, Training, Management
Education
St. Francis Xavier University 2002 — 2003
Certificate, Adult Education
Brock University 1990 — 1995
Hons BBA, Human Resources
The Mobile Shop April 2013 - Present
Bentley Leathers Inc. November 2010 - April 2013
D+H May 2009 - September 2010
Lawtons Drugs September 2008 - April 2009
City of Ottawa May 2005 - August 2008
Hummingbird Music Ltd. September 2002 - June 2003
Skills
Music, Photoshop, Microsoft Applications, Apple, Adult CPR, English, French, Dreamweaver, Sales&Marketing, Customer Service, Retail, Customer Satisfaction, Management, Project Management, Sales, Communication, Social Media, Time Management
Education
Acadia University 2003 — 2008
Bachelor of Arts (BA), Music Technology with a minor in English, 3.05
DH 2014 - Present
Deville Enterprises,LLC December 2006 - Present
Skills
Process Improvement, Microsoft Excel, Team Building, Power Point, Sales Force, ROI and Reporting, Law Research and..., Social Services..., ACA and Medicaid...
Education
Berlitz International School of Language 2014 — 2014
Associate of Arts (AA), Spanish and Communication
California State University-San Bernardino - College of Business and Public Administration 1984 — 1990
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General and psychology
University of California, San Diego 1984 — 1990
Finance and Corporate Law
Robert Half International June 2015 - Present
Stryker (via BitWorks) March 2014 - Present
D+H November 2013 - June 2015
SurgiCount Medical (via BitWorks) April 2013 - October 2013
Skills
Software Engineering, Software Development, .NET, C#, SQL, ASP.NET MVC 5, AngularJS, JavaScript, Bootstrap, WPF, WinForms, Java, HTML5, CSS, jQuery, Intellectual Property, Patent Litigation, Trade Secrets, Civil Litigation, Licensing, Contract Negotiation, Legal Writing, Appeals, Litigation, Legal Research, Patents, Trials, Research, Document Review, Patent Prosecution
Education
California State University-Hayward 2011 — 2013
Master's degree, Computer Science
California Society of CPAs/CalCPA Education Foundation July 2015 - Present
Langtech March 2014 - July 2015
D+H August 2012 - February 2015
Endsight March 2011 - April 2012
EveryNetwork April 2005 - August 2010
United Parcel Services June 2002 - April 2005
All Covered July 2000 - July 2001
Micromenders April 1999 - July 2000
Liberty Bank - South San Francisco August 1998 - April 1999
Skills
Microsoft Exchange, Networking, Firewalls, Technical Support, Disaster Recovery, Routers, Active Directory, Windows Domain, Cloud Computing, Windows 2008 R2, Cisco Switches, Cisco Routers, Windows 8, TCP/IP, Backup Exec, Mac OS, Windows 2012 R2, Symantec Endpoint..., LiveVault Online Backup, Kaseya, ConnectWise, NetSuite, Office 365, VoIP, Compliance, Consulting, Google Apps, VMware vSphere, LiveVault, Meraki, Group Policy, Remediation, DFS, Virtualization, Client Relations
Education
Chabot College 2005 — 2011
General Education
Peralta Colleges - Laney/Alameda 1996 — 2000
General Education
Computer Learning Center 1996 — 1998
A.A, Computerized Business Systems/Network Administration
St. Mary's College High School 1990 — 1994
Diploma, General Education
D+H September 2001 - Present
Blue Cross Blue Shield of North Dakota April 1988 - November 1999
Skills
Software Project..., Software Development, Software Implementation, SharePoint, Troubleshooting, Management, SDLC, Programming, Process Improvement, Program Management
Education
Alexandria Technical College 1986 — 1988
Computer Programming
D+H December 2012 - Present
CHIP-Home Equity Bank October 2010 - December 2012
Genworth Financial October 2006 - November 2009
Genworth Financial May 2001 - October 2006
Insight January 1999 - May 2001
Bell Canada 1995 - 2000
Skills
New Business Development, Mortgage Lending, Sales Management, Account Management, Strategic Planning, Management, Business Development, Business Analysis, Coaching, Salesforce.com, Sales Workshops, Events Organizer, Sales Operations, Events Organisation, Leadership, B2B, CRM, Negotiation, Sales, Team Leadership, Selling, Strategic Partnerships, Investments, Banking, Budgets, Marketing, Sales Process, Strategy, Relationship Management, Marketing Strategy, Direct Sales, Lead Generation, Portfolio Management, Business Planning, Program Management, Financial Services, Team Building, Market Research
Education
Concordia University 1991 — 1995
Bachelor's of Commerce, Marketing
Dawson College
Retail Management
OMERS August 2013 - Present
D+H June 2010 - July 2013
Giffin Koerth Inc. April 2009 - June 2010
CIBC Mellon August 2005 - April 2009
KPMG August 2001 - August 2005
Skills
CISSP, Security, Information Security, Information Security..., Risk Assessment, Risk Management, Business Continuity, Vulnerability Assessment, ITIL, Enterprise Risk..., Vendor Management, Penetration Testing, Governance, Security Architecture..., Project Management, Security Policy, Network Security, Data Center, Computer Security, Active Directory, Solution Architecture, Network Architecture, IPS
Education
Dalhousie University 1994 — 1998
Bachelor of Commerce, Business Management
Millennium1 Solutions October 2013 - Present
Innovapost July 2014 - August 2014
Millennium1 Solutions May 2013 - October 2013
D+H January 2011 - April 2013
D+H June 2010 - December 2010
Commonwealth Legal October 2009 - April 2010
Global Payments April 2009 - September 2009
Cox's International July 2004 - December 2007
Skills
Call Center, Incident Management, Active Directory, Lotus Notes, Problem Management, Technical Support, Blackberry Enterprise..., Service Desk, Troubleshooting, Disaster Recovery, Citrix, Windows Server, VPN, XP, Windows 7, Remote Desktop, Service Delivery, SharePoint, SAP FICO, Quality Assurance, Call Centers, BMC Remedy, Help Desk Support, Laptops, Blackberry, System Deployment, SCCM, Windows XP
Education
Algonquin College of Applied Arts and Technology 2013 — 2016
Ryerson University 2008 — 2013
Certificate, Accounting and Finance
CERIS 2002 — 2004
Master of Arts (MA), International Politics
Dhaka Bishwabidyalaya 1995 — 2000
Master of Social Science (M.S.S.), Public Administration
D+H U.S. Operation March 2015 - Present
D+H April 2010 - Present
Principal Financial Group April 2008 - April 2010
Principal Financial Group October 2006 - April 2008
Principal Financial Group February 1998 - October 2006
Skills
CISSP, Disaster Recovery, Information Security, Security, Network Security, Computer Security, Data Security, Enterprise Architecture, Software Documentation, Servers, System Administration, IT Strategy, Information Security..., Microsoft Exchange, Linux, Incident Management, Vulnerability Management, Firewalls, Juniper, Networking, Enterprise Software, Data Center, Business Continuity, Virtualization, Information Technology, Technical Support, Cisco Technologies, Incident Response, ITIL, Identity Management, IT Management, IT Operations, PCI DSS, Vulnerability Assessment, VPN, Checkpoint
Education
Capella University 2013 — 2014
Bachelor of Science (B.S.), Information Technology, Focus on Information Assurance
University of Phoenix 2000 — 2001
Partial, Information Technology
National Education Center 1993 — 1995
Associate, Electronics, Computer Engineering
D+H September 2005 - Present
The Hospital for Sick Children January 2004 - September 2005
Toronto Humane Society August 2002 - January 2004
Skills
Executive Support, Executive Calendar..., Highly-organized, Time Management, Multitasking Skills, Attention to detail, Social Skills, Coordination, Administrative..., Financial Services, Event Management, Customer Experience, Visio, Travel Arrangements, Organization &..., Outlook, Calendaring, Administration, Office Administration
Education
Centennial College
D+H 2006 - Present
No-PC Technologies 2005 - 2006
National City Bank \ Provident Bank 1997 - 2005
Skills
Data Center, Network Security, Disaster Recovery, Network Engineering, Virtualization, SaaS, Architecture, Infrastructure, IT Service Management, Integration, Cloud Computing, IT Management, Information Security, SDLC, Vendor Management, Security, Process Improvement, Project Management, ITIL
Education
Northern Kentucky University
Bachelors of Science, Business Management
Cincinnati State Technical and Community College
Associate of Applied Science, Electronics Engineering
US Steel March 2015 - Present
D+H March 2014 - March 2015
First Data November 2013 - March 2014
ValleyCrest September 2012 - November 2013
CALIBRE August 2011 - September 2012
L-3 Communications November 2010 - August 2011
Raytheon February 2009 - November 2010
Wyndham November 2006 - February 2009
Siemens October 2002 - November 2006
Siemens November 2001 - October 2002
Skills
Operational Excellence, Process Improvement, Six Sigma, Lean Tools, Cross-functional Team..., Lean Transformation, Lean Manufacturing, Business Process..., Change Management, Lean Management, Program Management, Business Development, Kaizen, Consulting, Continuous Improvement, Operations Management, Lean Operations, Project Management, Training, Business Process, Process Engineering, Strategic Planning, Workshop Facilitation, Quality Assurance, Team Building, Leadership, Team Leadership, Management, Manufacturing, Negotiation, Logistics, Aerospace Engineering, Project Planning, Management Consulting, Process Excellence, Analytics, Analysis
Education
Embry-Riddle Aeronautical University 2000 — 2002
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Embry-Riddle Aeronautical University 1992 — 1995
Bachelor of Science (BS), Aerospace Engineering
D+H August 2014 - Present
The Minacs Group July 2011 - August 2014
Circles July 2005 - January 2009
Stream International March 2003 - November 2004
Gateway Chevrolet January 1998 - January 1999
Pizza Hut January 1996 - January 1998
Ottawa ON January 1995 - January 1996
Skills
Adobe Creative Suite, Visual Effects, Time Management, Mudbox, Zbrush, Leadership, 3D Modeling, Computer Animation, UV mapping, 3D Studio Max, Workforce Management
Education
Humber College 2009 — 2010
Certificate, 3D Modeling and Visual Effects
Carleton University 1995 — 1999
Bachelors, Geographic Information Systems
West Humber Collegiate Institute
PCL Construction December 2014 - October 2015
Provincial Government Agency December 2012 - December 2014
Commissionaires - National Office (CNO) April 2012 - December 2012
Industry Canada January 2011 - April 2012
D+H June 2010 - January 2011
Just Energy September 2010 - December 2010
Human Resources and Skills Development Canada January 2010 - June 2010
Heart and Stroke Foundation January 2009 - April 2009
Skills
Internal Communications, Online Marketing, Human Capital Management, Program Management, Customer Relations, Budgeting, Statistics, Multilingual, Online Advertising, Technical Recruiting, Recruitment Advertising, Recruitment/Retention, Contract Recruitment, Strategic Planning, Start-ups, Business Strategy, Business Planning, International Business, Interviewing, Staff Management, Staff Training, Occupational Health, Training & Development, Sales Management, Customer Service, Performance Management, Human Resources, Recruiting, Coaching, Employee Relations, Management, Employee Engagement, Government, Public Speaking, Social Media, Training Delivery, Social Networking, Resume Writing, Interviews, Budgets, Leadership Development, Policy, Training, Time Management, Team Leadership, Organizational..., Personnel Management, Employee Training, Team Building, Teamwork
Education
Telfer School of Management at the University of Ottawa 2006 — 2010
Honours Bachelor of Commerce, Management, Human Resources Management
Human Resources Professionals Association 2011 — 2014
CHRP Designation, Human Resources
Arab Academy for Science, Technology and Maritime Transport 2006 — 2008
Bachelor of Commerce, Finance
Lycee Francais du Koweit 1995 — 2006
Baccalaureate, Sciences Economiques et Sociales
D+H March 2011 - Present
Harland Financial Solutions March 2008 - March 2011
Fiserv Signature (formerly CBS Worldwide) September 2000 - February 2008
Newtrend 1995 - 1998
Versyss 1982 - 1993
Skills
Product Management, Sales Management, Sales, New Business Development, Process Improvement, Team Building, Business Development, Strategic Planning, Solution Selling, Project Management, SaaS, Management, Negotiation, Enterprise Software, Operations Management, CRM
Education
Bentley University 1980 — 1983
B.S., Business Management
Konica Minolta Business Solutions Canada May 2014 - Present
D+H August 2013 - April 2014
Talent Advantage April 2013 - July 2013
Johnson & Johnson June 2009 - January 2013
SNC Lavalin Inc. September 2008 - May 2009
Pitney Bowes Canada December 2006 - September 2008
Securit Group of Companies August 2004 - December 2006
Employment Agencies February 1997 - July 2002
Skills
Talent Acquisition, Full-cycle Recruiting, Employee Relations, Applicant Tracking..., Interviewing, Technical Recruiting, Coaching, Sourcing, College Recruiting, Onboarding, Internet Recruiting, Vendor Management, Employer Branding, Recruitment/Retention, Negotiation, Hiring, Resume Writing, Customer Relations, Team Leadership, Screening, Sales Recruitment, HRIS, Talent Management, Recruiting, Interviews, Customer Service, Sales, SDLC, Management, Training, Temporary Placement, Leadership, Strategy, Human Resources, Project Management, Taleo, Performance Management, Employee Benefits, Time Management, Employee Engagement, Change Management, Executive Search, Workforce Planning, CRM, Succession Planning, Employee Training, Screening Resumes, Personnel Management, Contract Recruitment, Benefits Negotiation
Education
Seneca College of Applied Arts and Technology 2006 — 2008
Adult Education and Staffing Training Diploma, Training & Facilitation
Acadia University 1990 — 1995
Bachelor of Business Administration, Marketing/Human Resources
ExactBid, Inc. December 2014 - Present
Verafin June 2014 - Present
D+H March 2010 - November 2014
HCL-Axon September 2008 - June 2010
SAP 2003 - 2008
Legato Systems 2002 - 2003
i2 Technologies 2000 - 2003
Skills
Enterprise Software, SaaS, Business Alliances, Sales Operations, Professional Services, Sales Management, Marketing Strategy, Marketing Communications, Mergers & Acquisitions, Salesforce.com, Financial Services, Strategic Partnerships, Go-to-market Strategy, Lead Generation, CRM, Marketing, Business Intelligence
Education
Duke University 1991 — 1995
A.B., English
D+H April 2013 - Present
D+H (formerly Resolve Corporation) August 2009 - April 2013
Resolve Corporation August 2007 - August 2009
EDULINX Canada Corporation March 2006 - August 2007
EDULINX Canada Corporation December 2004 - March 2006
EDULINX Canada Corporation April 1998 - December 2004
Skills
Project Implementation, Business Process, Business Strategy, P&L Management, Change Management, Strategic Leadership, Six Sigma, Organizational..., Strategic Planning, Financial Regulation, Process Improvement, Process Engineering, Problem Solving, Quality Management, Quality Systems, Operational Excellence, SOW, MSA, Employee Engagement, Client Relationship..., Account Management, Strategy, Performance Management, Financial Services, Enterprise Software, Service Delivery, Team Leadership, CRM, Analysis, Business Analysis, Personnel Management, Quality System, Lean Manufacturing, Outsourcing, Coaching, Customer Satisfaction, Management Consulting, Leadership, Program Management, Project Management, Operations Management, Management, Customer Experience, Business Process..., Resource Management, Workforce Management, Cross-functional Team..., Risk Management, Continuous Improvement, Training
Education
York University - Schulich School of Business 2010 — 2010
Strategic Management
Bellevue University 2005 — 2007
MA, Leadership Program
Ryerson University 1997 — 2002
Business Management; International Business & Applied Computing
D+H March 2014 - Present
Canadian Youth Business Foundation April 2013 - Present
Think November 2012 - Present
RBC Bank May 2013 - November 2013
Bank of Montreal October 2012 - March 2013
RBC November 2011 - June 2012
CIBC Mortgages 2010 - 2011
NCC Corporation January 2005 - February 2010
CIBC November 2006 - June 2007
Scotiabank December 2003 - November 2004
Skills
PMO, Project Portfolio..., PMP, Project Delivery, Entrepreneurship, Credit Cards, E-commerce, Public Relations, Marketing Strategy, Social Media Marketing, Banking, Investment Strategies, Portfolio Management, Web Design, Website Development, Project Management, Vendor Management, SDLC, Risk Management, Analysis, Management Consulting, Business Process..., Governance, Business Requirements, Business Analysis, Requirements Gathering, CRM
Education
Niagara College 2004 — 2005
Business Basics, Entrepreneurship/Entrepreneurial Studies
Carleton University
Avtech Systems Limited April 2015 - Present
Cafe Nostalgica August 2013 - December 2014
Sheraton January 2013 - December 2013
D+H December 2010 - January 2012
Kenya Private Sector Alliance (KEPSA) January 2010 - May 2010
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Social Media, Teamwork, Marketing Communications, Marketing, Public Relations, Fundraising, Press Releases, Advertising, Event Planning, Strategic Planning, Event Management, Social Media Marketing, Market Research, Marketing Strategy, Microsoft Excel, Blogging, Editing, Management, Team Leadership, Media Relations, Team Building, Strategic Communications, Account Management, Nonprofits, Human Resources, Social Networking, Employee Relations, Facebook, Community Outreach, Crisis Communications, Time Management, Hospitality, Photography, Team Management, Internal Communications, Training, Public Speaking, Budgets, Online Advertising
Education
Algonquin College of Applied Arts and Technology 2013 — 2014
Culinary management, Hotel/Motel Administration/Management
University of Nairobi 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
Daystar University 2007 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
D+H March 2005 - Present
Data Center November 2001 - March 2005
Skills
Product Management, Enterprise Software, Business Development, Strategic Partnerships, Strategic Planning, Solution Selling, Business Analysis, Cloud Computing, Salesforce.com, Account Management, New Business Development, Sales Management
Education
Carnegie Mellon University 1989 — 1994
Bachelor of Science (B.S.), Industrial Management and Economics
Giesecke & Devrient February 2014 - Present
Toronto Product Management Association October 2014 - June 2015
Toronto Product Management Association September 2003 - September 2014
Wayfinder Group May 2012 - February 2014
Altus Group September 2011 - May 2012
Camilion Solutions, An SAP Company September 2010 - October 2011
Camilion Solutions, An SAP Company September 2009 - September 2010
Wayfinder Group January 2009 - September 2009
D+H August 2005 - January 2009
D+H March 2004 - August 2005
Skills
Product Marketing, Strategic Planning, Product Launch, Segmentation, Market Development, Product Management, Product Strategy, Product Development, Sales Support, Business Analysis, Requirements Analysis, Enterprise Software, Team Building, Competitive Analysis, Marketing Strategy, Market Analysis, Business Intelligence, Cross-functional Team..., Program Management, Change Management, Mentoring, Product Life Cycle..., SDLC, Problem Solving, New Business Development, Go-to-market Strategy, Requirements Gathering, Professional Services, Visioning, Association Management, Partner Management, Business Casing, Workshop Facilitation, Pragmatic Marketing..., Social Media, JavaScript, Software Configuration..., Troubleshooting, Event Management, Web Applications, Technical Support, Manage Client..., Consulting, Management, Product Lifecycle..., Sales Operations, Strategy, Business Development, Agile Methodologies, Salesforce.com
Education
Seneca College of Applied Arts and Technology 2007 — 2009
Financial Services Underwriting Diploma
Fanshawe College 1985 — 1989
Business Information Systems
D+H October 2002 - Present
IBM / PDM / PDMA March 1996 - March 2002
ABWE June 1995 - February 1996
Financialware, Inc. April 1990 - June 1995
Skills
C#, Agile Methodologies, .NET, Software Development, Microsoft SQL Server, XML, ASP.NET, Visual Studio, Web Services, SOA, SQL, COBOL, Scrum, Windows Programming, LINQ, MS Entity Framework..., Enterprise Architecture, Requirements Analysis, Unix, Java, JavaScript
Education
Cedarville University 1985 — 1989
B.A., Computer Information Systems
Numonohi Christian Academy 1976 — 1985
High School Diploma
D+H May 2008 - Present
Skills
Datapower SOA, WAS Administration, Jsf, Spring,Struts, JQuery/CSS, Java Enterprise Edition, Web Services, Oracle, SDLC, Tomcat, DataPower, Java, Websphere, SOA, Weblogic, DB2, CSS, Enterprise Architecture
Education
Shanghai University of Electric Power 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Electrical power grid automation
IBM Onsite training
Accelerate, Secure and Integrate with IBM DataPower V4.0.1
D+H June 2013 - Present
D+H November 2011 - May 2013
Gap Inc./Old Navy February 2010 - December 2010
Skills
Purchase Orders, Contract Management, Procurement Contracts, Analysis, Strategic Sourcing, Customer Service, Team Leadership, Time Management, Leadership, Management, Process Improvement, Software Documentation, Security, Program Management, Purchasing, Purchase Management, Purchase Contracts, Purchase Requisitions
Education
Centennial College 2008 — 2010
Police Foundations
Beach Blast May 2014 - Present
D+H June 2015 - August 2015
Hooper Holmes Canada Ltd September 2012 - April 2013
Centennial College September 2011 - April 2012
Centennial College June 2010 - April 2011
RetailTrack Mystery Shopping & Consulting October 2009 - August 2010
Fusion Marketing May 2009 - August 2009
National Grocers May 2006 - March 2009
Skills
Leadership, Customer Service, Marketing, Microsoft Excel, Time Management, Human Resources, Social Media, Sales, Program Management, Access, First Aid, SAP R/3, Excel, Microsoft Office 2007, Adobe Photoshop, Adobe Illustrator, Microsoft Office
Education
Humber College 2014 — 2016
Bachelor of Commerce (BCom), Human Resources, Honor Roll
Centennial College 2010 — 2011
Business Administration, Human Resource
BMO Financial Group September 2015 - Present
D+H June 2013 - Present
Scribner Cohen and Company, S.C. January 2013 - April 2013
Wells Fargo Insurance Services February 2011 - January 2013
Wells Fargo Home Mortgage October 2005 - January 2011
Famous Footwear September 2003 - October 2005
Skills
Insurance, Customer Service, Multi Tasking, Conflict Resolution, Analytics, Dependable Team Player, Coaching, Research, Income Tax, Tax Returns, Sales, Customer Satisfaction, Bank Reconciliation, Accounting, Banking, Financial Analysis, Account Reconciliation, General Ledger, Microsoft Excel, Financial Reporting, Accounts Receivable, Data Analysis
Education
University of Wisconsin-Milwaukee 2011 — 2013
Master of Science (MS), Accounting
Cardinal Stritch University 2007 — 2010
Bachelor of Science (BS), Management
Milwaukee Area Technical College 2003 — 2006
Nicolet High School 1999 — 2003
Diploma
D+H July 2011 - Present
Delcan Corporation April 2008 - June 2011
IBM Canada Ltd July 2007 - March 2008
HR Assistant / Recruiter December 2006 - June 2007
Starwood Hotels & Resorts Worldwide, Inc. October 2003 - April 2004
Education
Ryerson University 2004 — 2006
Bachelor of Commerce, Human Resources
Durham College 2001 — 2004
Human Resources Management
informa software August 2015 - Present
D+H July 2009 - July 2015
Harland Financial Solutions November 2000 - July 2009
Skills
Project Management, Management, Software Development, Vendor Management, Business Analysis, Software Project..., Process Improvement, Testing, SDLC, Banking, Databases, Integration, Business Intelligence, SaaS, Quality Assurance, Analysis, Leadership, Program Management, Enterprise Software, Training, PMO, Requirements Analysis, Software Implementation, Oracle, Requirements Gathering, Sales, Finance, Networking, Microsoft SQL Server, Project Planning, Business Requirements, Core Banking, Human Resources, Product Development, Cross-functional Team..., Business Process, SQL, System Installations, Team Leadership, Process Excellence, Agile Methodologies
Education
Cleveland State University
Computer Science
Lakeland Community College
Associate’s Degree, Computer Science
D+H April 2011 - Present
Rogers, The Shopping Channel March 2010 - April 2011
Cactus Commerce September 2007 - January 2010
Shinetech Software Inc. February 2003 - July 2007
China Airport Company September 1999 - November 2002
Skills
Testing, Software Quality..., User Acceptance Testing, Test Planning, Quality Assurance, Test Strategy, QTP, E-commerce, SharePoint, Test Management, Visual Studio, Quality Center, Agile Methodologies, Business Analysis, Regression Testing, HP QTP
Education
Beijing Jiaotong University 1995 — 1999
Bachelor, Engineering Managment
D+H April 2015 - Present
D+H April 2012 - March 2015
Davis + Henderson April 2010 - April 2012
Davis + Henderson February 2009 - April 2010
Davis + Henderson November 2007 - February 2009
Davis + Henderson November 2004 - November 2007
Canada Colors and Chemicals December 2000 - September 2004
Skills
Troubleshooting, Customer Service, Service Delivery, ITIL, Business Analysis, Process Improvement, IT Service Management, Incident Management, Change Management, IT Management, Team Management, Service Desk Management, Computer Network..., Workforce Planning, Project Coordination, Problem Management, Production Support, Visio, Resource Management, Project Management, Team Leadership, SDLC, Requirements Analysis, Management, Solution Architecture, Software Documentation, Enterprise Architecture, Disaster Recovery, Program Management, System Administration, Business Requirements, Service Desk, Release Management, Governance, Project Delivery, PMP, Information Technology, Requirements Gathering, Project Portfolio..., Business Process..., Leadership, PMO, IT Operations, Service Management, Quality Assurance, Security, ITIL Certified, Business Continuity, Unix, Outsourcing
Education
1990 — 1994
Bachelor, Applied Linguistics (English-Danish)
St Thomascollege, Venlo 1984 — 1990
High School Diploma, Gymnasium A
Ivey Business School September 2014 - Present
D+H March 2014 - September 2014
Western University May 2013 - August 2013
Contrans Group Inc. January 2012 - December 2012
Skills
Windows, HTML, Microsoft Office, Customer Service, Microsoft Excel, Java, Microsoft Word, English, PowerPoint, Outlook, Strategic Planning, Research, Active Directory..., Windows Server, DNS, Cisco Technologies
Education
Fanshawe College 2010 — 2013
Computer Systems Technology Co-op Endorsed Diploma, Systems Administration
D+H September 2014 - Present
Scotiabank April 2008 - August 2014
MasterCard Worldwide 2005 - 2008
Moneris Solutions, a RBC/BMO Joint Investment December 2000 - August 2005
Bank of Montreal 1997 - 2000
Ernst & Young Management Consultants 1995 - 1997
Hewlett-Packard 1993 - 1995
Skills
Credit Cards, Payments, Mobile Payments, Debit Cards, Debit, Relationship Management, Strategic Partnerships, Banking, Strategy, Mobile Devices, Marketing, Financial Services, Payment Systems, Product Marketing, Acquiring, Product Management, Customer Acquisition, Management, Loyalty Programs, Electronic Payments, Strategic Planning, B2B, NFC, Telecommunications, Credit, Change Management, Retail Banking
Education
McMaster University 1992 — 1993
MBA, Marketing
Carleton University 1988 — 1991
BComm, Marketing
D+H 2015 - 2015
ADP (Automatic Data Processing) 2012 - 2015
Rogers Communications December 2010 - August 2012
Rogers Communications September 2009 - December 2010
Quad Infotech Inc. March 2008 - August 2009
RAK Free Trade Zone March 2007 - December 2008
Mazandaran Switchboard Co. May 2003 - July 2004
Mazandaran Switchboard Co January 2002 - May 2003
Skills
Measurement..., Process Engineering, Quality Management, Six Sigma, Lean, ASQ Certified Six Sigma..., Industrial Engineering, Process Mapping, Process Improvement, Business Analysis, Quality Assurance, Business Process, Quality Systems, Documentation, Process Development, Visio, Continuous Improvement, Analysis, Metrics, ISO, VBA, Microsoft Visio, MS Access, Microsoft Project, Minitab 16, SQL, Project Management, Program Management, Business Process..., BPM, BPMN, BPMS, Savvion, Savvion Business Manager, Process Simulation, Kaizen, MS Project, Business Process Mapping, Business Process..., Analytics, Software Documentation, Access, Leadership, Team Leadership, Change Management, PMP, Requirements Analysis, Vendor Management, Business Intelligence
Education
Coventry University 2004 — 2005
MBA, Information Technology
Tehran Azad University (South) 1998 — 2004
BSc., Industrial Engineering (Planning and Systems Analysis)
Ryerson University 2008 — 2008
Qualification Bridging Program, Internationally-Educated Engineers Qualification Bridging (IEEQB) Program
HD Supply Canada Inc. February 2014 - Present
The Home Depot Canada February 2005 - December 2013
Magna International - Intier Division - Dortec Industries July 2002 - November 2004
D+H June 2000 - July 2002
Starfire Technologies Inc September 1999 - May 2000
Youth Employment Services July 1997 - September 1999
Brock University January 1996 - January 1997
Skills
Cpr Certified, JHSC Certified Member, Employee Relations, Compensation, Benefits, Hiring, Payroll, Talent Management, Orientation, Performance Appraisal, Technical Recruiting, Onboarding, HRIS, Succession Planning, Performance Management, Interviewing, Employee Benefits, HR Policies, Benefits Administration, Job Descriptions, Recruitment/Retention, Coaching, Applicant Tracking..., Employment Law, Training, Deferred Compensation, New Hire Orientations, Sourcing, Leadership, Personnel Management, Conflict Resolution, Human Resources, Employee Training, Recruiting, Organizational..., Leadership Development, Workforce Planning, Employee Engagement
Education
Brock University 1996 — 1997
Master's Degree, Public Administration Political Science
McMaster University 1992 — 1996
Bachelor's Degree, Political Science International Human Rights, Honours
Seneca College of Applied Arts and Technology
CHRM, Human Resource Management
Wattpad August 2013 - Present
Polar Mobile November 2011 - August 2013
D+H November 2010 - November 2011
Agency Recruiting Experience June 2008 - November 2010
Toronto District School Board 2004 - 2008
Skills
Recruiting, Human Resources, Resume Writing, Employee Relations, Team Leadership, HRIS, Coaching, Applicant Tracking..., Career Counseling, Technical Recruiting, Talent Management, Talent Acquisition, Project Management, Microsoft Office, Job Coaching, Onboarding, Benefits Negotiation, Screening, PeopleSoft, Job Search Strategies, Sourcing, Deferred Compensation, Personnel Management, Training, New Hire Orientations, HR Policies, Interviews, Internet Recruiting, Screening Resumes, Management, Employee Engagement, Contract Recruitment
Education
Humber College 2007 — 2008
CHRM, Human Resource Management
Centennial College
CYW, Child and Youth Worker
York University
BA, Sociology
RCS Software Ltd. 1994 - Present
D+H August 2012 - May 2013
Elliott Special Risks LP June 2010 - June 2012
Elliott Special Risks LP June 2006 - May 2010
BaseCrete Inc May 2004 - May 2010
Hyundai Auto Canada June 2008 - January 2009
Sirius Satellite Radio Canada September 2006 - December 2007
CIBC February 2003 - December 2007
CNA Canada March 2001 - April 2004
Entek Inc., Alexandria, Virginia, USA March 2000 - October 2001
Skills
Solution Architecture, Strategy, SDLC, Data Warehousing, Requirements Analysis, Business Analysis, Business Intelligence, PMP, Insurance, SharePoint, IT Strategy, Data Modeling, Process Improvement, Software Development, Business Requirements, Program Management, Software Documentation, Requirements Gathering, Visio, Testing, Analysis, Quality Assurance, Integration, Project Management, Microsoft SQL Server, Business Process, Databases, Outsourcing, Enterprise Architecture, Software Project..., Project Portfolio..., Security
Education
Cairo University 1974 — 1979
B.Eng., Electronics Engineering
D+H February 2015 - Present
D+H October 2012 - January 2015
Mid Penn Bank February 2003 - July 2012
CU Mortgage Services, Inc. December 1989 - February 2003
Skills
Commercial Banking, Problem Solving, Microsoft Office, Loan Documentation, Risk Management, Software Implementation, Financial Analysis, PowerPoint, Loans, Customer Service, Management, Finance, Team Building, Access, Banking, Leadership
Education
Duquesne University 2004 — 2005
Attended Masters Level Courses, Leadership & Ethics
Bloomsburg University of Pennsylvania 1973 — 1977
Bachelor of Science, Business Administration - Management
D+H November 2013 - Present
D+H November 2011 - November 2013
First Tech Federal Credit Union January 2011 - November 2011
First Tech Federal Credit Union April 2009 - December 2010
First Tech Federal Credit Union November 2007 - April 2009
First Tech Federal Credit Union November 2006 - November 2007
Skills
Marketing Strategy, Product Management, E-commerce, Social Media, Marketing, Marketing Communications, Project Management, Business Development, Strategic Planning, Email Marketing, Sales, Digital Marketing, New Media, Direct Marketing, Lead Generation, Advertising, Integrated Marketing, Online Advertising, Social Media Marketing, Online Marketing, B2B, Strategic Partnerships, Product Marketing, Market Research, Strategy, Competitive Analysis
Education
Oregon State University 2000 — 2004
BS, Speech Communication
Academy of Art University 2009 — 2010
Certificate of Completion, Advertising
Idea Builders Inc. July 2001 - Present
D+H January 2013 - February 2014
CGI February 2010 - April 2011
Orbitrix Group of Companies (Acquired by MS Partner) November 2007 - May 2009
Ideaca (Now Hitachi Solutions Canada) June 2005 - March 2006
Canada NewsWire (now CNW Group) March 2003 - July 2004
Digital Cement (Acquired by Pitney Bowes) April 2000 - March 2003
KISP Inc. July 2001 - September 2002
Webducation.com December 1999 - January 2002
American Express October 1999 - April 2000
Skills
Business Intelligence, CRM, SaaS, Project Management, SharePoint, Solution Architecture, Cloud Computing, SDLC, Business Process, Management, Microsoft CRM, Integration, Program Management, Team Leadership, Agile Methodologies, Enterprise Architecture, Strategic Planning, ERP, E-commerce, Product Management, Microsoft SQL Server, Scrum, .NET, Requirements Analysis, IT Service Management, Team Building, Management Consulting, User Experience, Microsoft Dynamics, Outsourcing, Product Development, Customer Engagement, Social Media, Customer Experience, Business Transformation, Entrepreneurship, Organizational..., Digital Strategy, Information Architecture, Strategic Partnerships, People Management, Mentoring, Mobile Technology, Business Architecture, BizTalk, Enterprise Portals, Organizational Design, Start-up Ventures, Microsoft Dynamics..., Parature
Education
Continued Studies
Brock University 1992 — 1996
Bsc., Computer Science/Economics
Sir Winston Churchill
French Immersion Certificate
D+H January 2015 - Present
gthree industries April 1999 - July 2015
Walmart Canada March 2014 - January 2015
Marketwired October 2011 - January 2014
Ariad Custom Communications August 2010 - October 2011
Kaboose Inc. August 2008 - February 2009
Appleby College August 2007 - August 2008
Riptown.com Media 2006 - 2007
Seneca College 2004 - 2007
Alliance Atlantis 2004 - 2006
Skills
Product Management, Software Product..., Creative Direction, Web Design, User Interface, CSS, Adobe Creative Suite, Art Direction, User Experience Design, Front-end, User Interface Design, Creative Strategy, Graphics, Graphic Design, User-centered Design, Interaction Design, JavaScript, User Experience, XHTML, InDesign, Layout, Digital Video, HTML, Product Launch, PHP, XML, Microsoft Office, Web Production, Photoshop, Flash, Illustrator, Dreamweaver, jQuery, Typography, Mac, Photography, Corporate Identity
Education
Maskery Institute 2006 — 2006
CUIP, Design & User Interaction (Usability)
Academy of Art & Design 2002 — 2003
Associate's degree, New/Digital Media
Brock University 1996 — 1999
Bachelor of Arts (BA), History & Foreign Languages
D+H January 2015 - Present
Skills
Leadership, Negotiation, Customer Service, Management, Banking, Risk Management, Project Management, Business Strategy, Process Improvement, Account Management, Public Speaking, Business Analysis, Consulting, Treasury Management, Sales Management, Technical Support
Education
Boston University
Project Management
Fairleigh Dickinson University
Bachelor's Degree, Business Management (Minor: Management Information Systems)
Nityo Infotech
IT Project Management
D+H November 2013 - Present
The Strickland Group July 2007 - January 2011
CORT 2004 - 2005
Skills
Virtualization, Active Directory, VMware, Windows, Windows 7, System Administration, Microsoft Exchange, Servers, Windows Server, SQL, Troubleshooting, Security, Disaster Recovery, Microsoft SQL Server, Service Desk, Cloud Computing, PHP, SharePoint, Data Center
Education
Columbia College 2008 — 2012
Bachelor's degree, General Studies
ECPI College of Technology 2000 — 2001
World Financial Group, (WFG) August 2015 - Present
B2B Bank May 2014 - August 2015
Rogers Communications July 2013 - May 2014
Worldsource Financial Management November 2012 - July 2013
Transamerica Life Canada January 2008 - November 2012
Tangerine Gecko Art Gallery September 2007 - January 2009
CIBC January 2008 - December 2008
LE CHÂTEAU January 1998 - January 2008
D+H November 2004 - April 2007
Jacob Annexe January 2001 - January 2003
Skills
Insurance, Banking, Team Leadership, Investments, Customer Service, Training, Coaching, Call Center, Analysis, Risk Management, Financial Services, Mutual Funds, Marketing, Recruiting, Process Improvement, Strategic Planning, Business Analysis, Strategic Financial..., Microsoft Excel, Management, Business Strategy, Relationship Management, Teamwork, Sales
Education
Carleton University 2000 — 2004
Bachelor of Arts, Law
S&P Capital IQ May 2014 - Present
ZSHARP Consulting May 2012 - Present
D+H June 2013 - May 2014
RBC Capital Markets January 2010 - April 2011
Moody's Analytics 2011 - 2011
Scotia Capital 2009 - 2010
Algorithmics (part of Fitch group) January 2001 - 2008
Algorithmics October 2001 - March 2002
Algorithmics January 2001 - October 2001
Nortel Networks September 1997 - September 2000
Skills
Supply Chain Management, System Design, Market Risk, Database Design, Risk Management, Enterprise Risk..., Basel II, Credit Risk, Integration, SDLC, Derivatives, Business Analysis, Risk, Capital Markets, Requirements Analysis, Program Management, Vendor Management, Software Project..., Change Management, Process Engineering, Business Intelligence, Equities, Risk Mitigation, Process Improvement, SQL, Fixed Income, Banking, Team Leadership, Product Management, Sybase, Software Development, IT Strategy, PMO, VBA, Management Consulting, Business Process, Unix, Business Strategy, Credit, Solution Design, Project Portfolio..., Asset Management, Project Delivery, Trading Systems, Project Planning, Requirements Gathering, Enterprise Architecture, Oracle, Agile Project Management, Databases
Education
Lawrence Technological University 1999 — 2001
MBA
Beijing University of Technology
BS
Tsinghua University
D+H March 2015 - Present
MHM ContentSource August 2013 - Present
Symantec April 2011 - July 2013
Symantec April 2009 - April 2011
Symantec June 2005 - April 2009
Grossman & Associates Financial Services, Inc. April 2002 - June 2005
Skills
Demand Generation, Writing, Publishing, Content Marketing, Video Production, Customer Reference, Channel Partners, Strategic Partnerships, Strategic Planning, Project Management, People Development, SMB, Public Speaking, Teaching, Budgets
Education
Abilene Christian University
M.Div., Multidisciplinary
Abilene Christian University
B.A.
D+H June 2005 - Present
Mideast Data Systems May 1997 - February 2005
Skills
Software Development, Business Analysis, Software Project..., Project Management, Requirements Gathering, Business Requirements, SDLC, Project Delivery, Analysis, Team Leadership, Requirements Analysis, Visio, Software Documentation, Systems Analysis, Quality Assurance, Management
Education
American University of Beirut 1986 — 1993
Bachelor Degree, Computer and Communications Engineering
McMaster University
Associate's Certificate, Business Analysis
University of Toronto
Certificate, Business Analysis
D+H November 2008 - Present
D+H January 2006 - November 2008
BayLands Federal Credit Union 2000 - 2006
URW Community Federal Credit Union 1996 - 2000
Skills
Front Office, Solution Selling, Account Management, SaaS, Banking, Process Improvement, CRM, Team Building, Business Analysis, Strategic Planning, Disaster Recovery, Sales Management, Risk Management, Security, Software Documentation
Education
Averett University 1993 — 1997
BS, Aviation/Business Administration
Future Shop August 2011 - March 2015
Blockbuster Canada January 2007 - August 2011
Blockbuster Canada January 1996 - August 2011
Blockbuster Canada April 1995 - August 2011
Blockbuster Canada March 2011 - May 2011
Blockbuster Canada 1995 - 2011
Blockbuster Canada January 1995 - January 1996
D.H January 1990 - January 1995
Skills
Store Management, Loss Prevention, Merchandising, Visual Merchandising, Retail, CPFR, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Driving Results, Employee Training, Hiring, Income Statement, Interviews, Inventory Control, Inventory Management, Management, Leadership, Multi-unit, P, Payroll, Performance Management, Planograms, Process Scheduler, Profit, Recruiting, Retail Sales, Sales, Sales Operations, Shrinkage, Sourcing, Store Operations, Team Building, Time Management, Training
Education
Concordia University 1991 — 1995
Bcomm, Marketing
Concordia University 1991 — 1995
Bachelor of Commerce Degree, Marketing
John Abbott College 1988 — 1992
Business Diploma
D+H July 2012 - Present
Great Midwest Bank November 2010 - July 2012
Universal Mortgage Corporation 1984 - 2010
Skills
Underwriting, Mortgage Lending, Mortgage Banking, Loans, FHA, Management, Leadership, Loan Servicing, Marketing, Credit, Banking, Loan Origination, Credit Analysis, Training
Education
Cardinal Stritch University 2008 — 2010
Certificate in Lay Ministry
Marquette University 1977 — 1981
BS, Business Administration
Brookfield East High School 1975 — 1977
The Home Depot Canada April 2009 - May 2012
TSC Stores LP April 2003 - December 2008
Fanshawe College January 2005 - June 2007
Imperial Leaf Tobacco March 1998 - April 2003
Glasgow Manufacturing Limited January 1994 - January 1998
D.H January 1989 - January 1994
Skills
Merchandising, Retail Category..., Product Development, Inventory Analysis, New Vendor Development, Leadership, Purchasing, Negotiation, Marketing, Retail, Sales, Supply Chain, Inventory Control, Management, Inventory Management, Budgets, Customer Service, Pricing, Sales Operations, Forecasting, Sales Management, Advertising, Store Management, P&L Management, Business Development, Profit, Strategy
Education
Fanshawe College 1999 — 2001
Fanshawe College 1974 — 1976
Fanshawe College
Fanshawe College
Fanshawe College
D+H August 2015 - Present
D+H March 2014 - Present
D+H August 2009 - March 2014
Resolve Corporation January 2009 - August 2009
Resolve Corporation April 2007 - December 2008
Resolve Corporation March 2006 - April 2007
N5R 2005 - 2005
Moskaluk Inc. 1998 - 2005
St. Vladminir Institute 1999 - 2002
Assante Advisory Services 2000 - 2001
Skills
IT Strategy, Telecommunications, ERP, Disaster Recovery, IT Governance, Architecture, Project Management, PMO, Business Acumen, Technical Leadership, CRM, Governance, SDLC, Integration, Data Center, Enterprise Software, Management, IT Management, Outsourcing, Cross-functional Team..., IT Service Management, Business Analysis, ITIL, Change Management, IT Operations, Security, Business Continuity, Cloud Computing, Cloud Computing IaaS, Requirements Analysis, Business Intelligence, Enterprise Architecture, Virtualization, Strategy, Business Process, Vendor Management, Infrastructure, Databases, Solution Architecture, Information Technology, Data Warehousing, Leadership, Project Portfolio..., Project Planning, System Administration, Networking, PMP, Architectures, Professional Services, Project Delivery
Education
Ukrainian Free University 1992 — 2005
Doctor, Economics and Political
Ukrainian Free University 2000 — 2002
Masters, Economics and Political
Carleton University 1980 — 1984
BA, Geography
BMO Financial Group December 2014 - Present
D+H November 2012 - November 2014
Belairdirect November 2010 - November 2012
Duca Finance November 2008 - November 2010
Skills
Software Documentation, SDLC, MS Project, Requirements Gathering, Requirements Analysis, Business Analysis, Risk Management, Financial Services, Process Improvement, JAD, Software Testing/Defect..., Change Management, SQL Query skills, Human Resource..., Project Management, Business Process..., UML, ITIL, Insurance application, CRM Software, SharePoint, IT Audit, IT Operations, Information Security..., Information Security..., information security..., Standards Compliance, Performance Dashboards, Information Security
Education
York University 2006 — 2007
Masters degree, Human Resources Management and Services
Innovations in Business Solutions 2006 — 2006
Certificate in Business Analysis
Igbinedion University, Okada 2001 — 2005
Bachelor of Computer Science (BSc), Computer Science
Amazon 2014 - Present
Microsoft 2012 - 2013
D+H 2012 - 2013
D+H 2012 - 2013
Skills
Information Technology, Microsoft Technologies, Cloud Computing, Educational Leadership, Telecommunications
Education
University of North Texas
Master's Degree, Adult Training / Curriculum Development / Education
University of South Florida 2005 — 2008
Business, Information Technology
Broward Community College
Associate of Science (A.S.), Information Technology
City of Toronto January 2015 - Present
City of Toronto November 2014 - April 2015
City of Toronto October 2013 - January 2015
Gap Inc./Gap October 2013 - January 2014
Toronto Kiwanis Boys & Girls Clubs September 2012 - June 2013
Toronto Kiwanis Boys & Girls Clubs September 2010 - June 2012
D+H August 2009 - September 2011
Shepherd Village Inc. September 2008 - June 2009
Centennial College 2007 - 2009
Leisureworld Senior Care Corporation January 2007 - May 2007
Skills
Customer Service, Teamwork, Networking, Programming, Event Planning, Coaching, Arts, Visual Arts, Time Management, Social Networking, Microsoft Office, Leadership, Film Photography, Digital Photography, Team Leadership, Community Development, Program Development, Administration, Music Therapy, NCCP Fundamental..., Physical Literacy, Stress Management, Photography, Letter Writing, Creative Writing, Writing, Arts & Crafts, Creative Arts, Songwriting, Music, Community Service, Sports Coaching, Yoga, Children's Yoga, Athletics, Long-term Care, Nonprofits, Fashion, Public Speaking
Education
Centennial College 2007 — 2009
Recreation and Leisure Services
Blessed Pope John Paul 2nd SS 2000 — 2006
Creative/Visual Arts & Design
D+H October 2013 - June 2015
D+H June 2010 - October 2013
Ontario Ministry of Government and Consumer Services January 2010 - June 2010
Scotiabank May 2009 - December 2009
RR Donnelley December 2003 - March 2009
Skills
Vendor Management, Procurement, Strategic Sourcing, Purchasing, Supply Chain, Negotiation, Teamwork, Cost Reduction, Contract Management, Supply Chain Management, Process Improvement, Contract Negotiation, Vendors, Supply Management, Outsourcing, Sourcing, Account Management, Business Process..., Leadership, Security, Program Management, Change Management, Business Strategy, Forecasting, SAP, Business Analysis, Cross-functional Team..., Strategic Planning, Operations Management, Team Leadership, Vendor Relations, Supplier Management, Business Process, People-oriented, Problem Solving, Management, Team Building, Spend Analysis, Logistics, Materials Management, Time Management, ERP, Project Management, Analysis, Pricing, CRM, Strategy, RFP, Project Planning, Inventory Management
Education
Supply Chain Management Program 2011 — 2016
Certified Purchasing Professional, SCMP - Strategic Supply Chain Management Leadership Program
Sheridan – Continuing and Professional Studies 2015 — 2015
Banking, Corporate, Finance, and Securities Law
University of Toronto 2014 — 2015
Powerful Negotiation Skills
Brock University 1999 — 2003
B.Sc with Honours, Computer Science
Knightsbridge
J Griffin Group, LLC May 2014 - Present
VajraSoft May 2014 - Present
D+H April 2013 - April 2014
Farmington Bank May 2012 - January 2013
Bristol Hospital April 2012 - July 2012
Greater Hartford YMCA 2010 - 2011
Expect Change Financial Services April 2007 - October 2010
Raymour & Flanigan October 2008 - January 2010
The Hartford Financial Services 2002 - 2007
US Army April 1992 - September 2001
Skills
Six Sigma, Problem Solving, Planning, Lean Manufacturing, Customer Satisfaction, Diversity & Inclusion, Facilitators, Organizational..., Leadership, Team Management, Project Management, Performance Management, Call Center, Strategic Planning, Value Stream Mapping, Entrepreneurship, Cross-functional Team..., Quality System, Contract Negotiation, Contact Center..., Project Planning, Process Improvement, DMAIC, DFSS, PeopleSoft, Business Process..., MS Project, Business Objects, Risk Management, Team Building, Call Centers, Organizational..., Continuous Improvement, Management, Leadership Development, Coaching, Budgets, Customer Service, Team Leadership, Microsoft Excel, Access, Operations Management, Strategy, Program Management, Training, SharePoint, SDLC, Data Analysis, Change Management, Vendor Management
Education
Central Connecticut State University 2012 — 2012
Total Quality Managment Certification, Lean Six Sigma Black Belt
Albertus Magnus College 2004 — 2008
Bachelor of Science, Business Management
Naval Air Station, Pennsacola, FL 1994 — 1995
Certification, Still & Motion Picture Photography
D+H March 2012 - Present
D + H July 2010 - March 2012
Social Game Universe March 2010 - June 2010
Hospital for SickKids January 2009 - September 2009
Skills
Test Planning, Manual Testing, Quality Center, Regression Testing, System Testing, SQL, SDLC, Defect Tracking, Unix, XML, Agile Testing, CTFL, IT Project Leadership, Test Management, User Interface Design, User Stories, Agile Methodologies, Sprint Planning, Use Case, Business Process
Education
Centennial College
University of Toronto
LCBO June 2014 - Present
D+H September 2012 - May 2014
Nanda Holdings October 2011 - October 2012
Swiss Chalet February 2007 - August 2012
Skills
Payroll, Outlook, Time Management, Microsoft Excel, Teamwork, Benefits Administration, Employee Relations, Event Planning, Onboarding, Ceridian, Visio, Employee Benefits
Education
Sheridan College 2012 — 2012
Human Resource Management (Post-Grad) Co-op, (graduated with high honours)
Carleton University 2007 — 2011
International Business (Honours), International Human Resources & Strategic Management
Universidad de Chile 2010 — 2010
1 year abroad, Business
D+H April 2013 - Present
Citizens Bank of Rogersville October 2010 - April 2013
HARLAND FINANCIAL SOLUTIONS November 2003 - October 2010
Dynamic Data Systems September 2000 - November 2003
Skills
Risk Management, CRM, Leadership, Strategy, Management, Business Analysis, Vendor Management, Payments, Process Improvement, SaaS, Banking, Sales, Account Management, Strategic Planning
Education
Graduate School of Banking at the University of Wisconsin - Madison
Missouri State University
Bachelor of Applied Science (B.A.Sc.)
University of Missouri-Columbia
D+H April 2013 - Present
TD Bank Group February 2011 - April 2012
Pi Capital Inc May 2010 - August 2010
General Motors Acceptance Corporation (GMAC) January 2001 - April 2010
Skills
Investor Relations, Communications, Operations Management, Compliance, Capital Markets, Funding, Investments, Financial Analysis
Education
Saint Mary's University 1998 — 2000
MBA Studies
Dalhousie University
BA, Economics
GTA Greater Toronto Area, ON 2015 - Present
D+H 2014 - 2015
D+H 2010 - 2014
Resolve Corporation 2008 - 2010
EDULINX Canada Corporation 2002 - 2008
EDULINX Canada Corporation 2001 - 2002
EDULINX Canada Corporation 1998 - 2001
EDULINX Canada Corporation 1997 - 1998
Skills
Workforce Management, Contact Centers, Operations Management, Call Center, Management, Leadership, Team Leadership, Process Improvement, Forecasting, Customer Service, Vendor Management, Customer Experience, Call Centers, Change Management, Project Management, Financial Services, Business Analysis, Team Building, Team Management, IVR, Teamwork, Telecommunications, Capacity Planning, Contact Centre
Education
Centennial College
Call Centre Management Certificate, Call Centre Management
Toronto School of Business
Business Administration Honours Diploma, Business
Canadian Red Cross April 2015 - Present
Canadian Red Cross January 2014 - April 2015
Millennium1 Solutions April 2011 - December 2013
D+H January 2009 - April 2011
D+H October 2007 - December 2008
Skills
Call Center, Operations Management, Business Analysis, Credit Cards, Business Process..., Customer Experience, Communication, Project Management, Analytics, Technical Writing, Process Improvement, Call Centers, Leadership, Analysis, Performance Management, Banking, Risk Management, Training, Coaching, Workforce Management, Business Process, Team Leadership, Cross-functional Team..., Team Management, Financial Services, FMEA, Client Liaison, Customer Service, Customer Insight, Professional Services, Process Engineering, Six Sigma, Lean Tools, Process Flow..., Stakeholder Engagement, Interviews
Education
Algonquin College of Applied Arts and Technology 2011 — 2014
Project Management
University of Ottawa 2003 — 2007
Honours Bachelor, History
D+H 2001 - 2015
Wells Fargo Capital Finance 1999 - 2001
Skills
Netbackup, Data Domain, Encryption Software, Tape Libraries, VPN, Servers, Backup Exec, SRDF, TSM, EMC Storage, EMC Networker, Microsoft SQL Server, Network Administration, Computer Network..., Symantec Backup, Wireless Networking, Backup & Restore, Databases, Offsite Backup, Tape Backup, Data Backup Solutions, Symantec Antivirus, McAfee Antivirus, Veritas Volume Manager, Symmetrix, Clariion, AIX, Brocade, Technical Support
Education
CDI College 1996 — 1997
Associate's Degree, Network Specialist
Minsk University 1984 — 1990
Bachelor's Degree, Applied Mathematics
American Express July 2014 - Present
D+H November 2012 - July 2014
Harland Financial Solutions December 2003 - November 2012
CUNA Network Services, LLC September 2000 - December 2003
Education
University of Minnesota - Carlson School of Management 2009 — 2013
MBA, Information Systems and Technology, International Business
Universität zu Köln - Wirtschafts- und Sozialwissenschaftliche 2010 — 2010
MBA, Business Administration
Arizona State University - W. P. Carey School of Business 1998 — 2001
Bachelor of Science, Computer Information Systems
Ciena November 2011 - Present
Future Shop September 2011 - November 2011
Carleton University September 2010 - April 2011
D+H June 2010 - February 2011
Skills
C++, Embedded Systems, C, Troubleshooting, Windows, Microsoft Office, Testing, iOS Development, Matlab, Telecommunications, Linux, Test Automation, Eclipse, RTOS, Tcl-Tk, Objective-C, Embedded Software, Test Scripts, Customer Satisfaction, Sales, Engineering, Time Management, Unit Testing, Mobile Applications, System Testing, Red Hat Linux, Event Driven Programming, Simulations, Signal Processing, Customer Service, Image Processing, Ruby on Rails, Mac OS, Assembly Language, Technical Writing, Social Media
Education
Carleton University 2006 — 2011
Bachelor of Engineering (B.Eng.), Biomedical & Electrical Engineering
D+H July 2015 - Present
Digital Insight September 2014 - July 2015
Fiserv July 2013 - August 2014
Fiserv November 2011 - June 2013
First Data Corporation July 2011 - October 2011
Intuit January 2008 - June 2011
Digital Insight January 2007 - December 2007
Digital Insight November 2005 - December 2006
St. Marys Credit Union 2003 - 2005
Community National Bank 1989 - 2003
Skills
Financial Services, Relationship Management, Electronic Payments, Debit Cards, Payments, SaaS, Credit Cards, Payment Card Processing, Salesforce.com, Mobile Payments, Banking, Internet Banking, Bill Payment, Sales & Marketing..., Strategic Partnerships, Business Development, Sales Process, Payment Systems, ACH, Executive Management, Product Management, Cards, Analytics, Mobile Banking, Solution Selling, Vendor Management, Management, Account Management, Leadership, CRM, Strategy, Sales
Education
Assumption College 1991 — 1996
MBA, Business Administration and Management, General
Georgia Institute of Technology
Verizon Financial October 2014 - Present
D+H January 2014 - August 2014
Harland Financial Solutions May 2013 - January 2014
Attorney's Title Fund Services 2005 - 2013
SunTrust Bank January 2005 - May 2005
Skills
Active Directory, Technical Support, Help Desk Support, Computer Repair, Web Design, Microsoft SQL Server, Databases, HTML, Windows 7, Training, SQL, Process Improvement
Education
Everest University-South Orlando 2001 — 2005
Bachelors of Science, Computer and Information Sciences, Programming
Air Technical Training Center 1999 — 1999
Certificate of Completion/NEC, ALRE Maint.
Government of Alberta May 2015 - Present
Government of Alberta December 2013 - April 2015
Alberta Justice and Solicitor General September 2013 - December 2013
Natural Resources Canada September 2012 - March 2013
Ottawa Public Library Foundation May 2012 - September 2012
Encon February 2011 - August 2011
D+H April 2010 - February 2011
D+H January 2010 - February 2011
Carleton University December 2008 - December 2009
Skills
Change Management, Project Management, Strategic Planning, Research, Management, Management Consulting, Training, Policy Analysis, Business Process..., Teamwork, ADKAR, Business Analysis, Public Speaking, Project Planning, Team Building, Teaching, Strategic Communications, Nonprofits, Customer Service, Corporate Social..., Statistical Data..., SPSS, Governance, Facilitation, Organizational..., Six Sigma, Lean Transformation, Presentations, Call Centers, SAS, MS Project
Education
Carleton University 2011 — 2013
Master of Business Administration (MBA), Change Management
Carleton University
Honours Bachelor of Integrated Science (B.Sc.), Forensic Science, Statistics
LoadedCash.com March 2013 - Present
D+H October 2012 - March 2013
Creative Bube Tube March 2012 - July 2012
Iguana Books September 2011 - December 2011
Town Media February 2011 - March 2011
Orangeville Hearing Clinic October 2006 - October 2007
Skills
Advertising, Marketing Communications, Publishing, Direct Marketing, Adobe Creative Suite, Digital Marketing, Social Media, Marketing, Brand Development, Reporting & Analysis, Project Coordination, Affiliate Marketing, Marketing Copy, Concept Development, Product Marketing, Advertising Research, Graphic Design, Book Design
Education
Humber College 2011 — 2011
Graduate Certificate, Creative Book Publishing
Conestoga College 2009 — 2011
Diploma, Advertising and Marketing Communications
D+H December 2014 - Present
PMI-Milwaukee/SE WI Chapter April 2014 - Present
D+H November 2012 - December 2014
FedEx SmartPost April 2012 - November 2012
FedEx SmartPost December 2011 - April 2012
BMO Harris N.A. June 2009 - December 2011
M&I Trust Co. January 2008 - June 2009
Guaranty Bank FSB 2005 - 2007
Skills
Microsoft Office, Creative Problem Solving, Problem Analysis, Process Engineering, Business Process..., Development Of Teams, Visual Basic, SQL, Operational Cost..., Business Requirements, Project Management, Network Automation, BPA Server 9, Process Improvement, Financial Analysis, Forecasting, Budgets, Customer Service, Software Documentation, Teamwork, Team Leadership, Data Analysis, Time Management, Training, Product Development, Mortgage Lending, Business Process, Microsoft Excel, Banking, Credit Analysis, Team Building, Leadership, Coaching, Loans, Analysis, Employee Training, Risk Management, Business Analysis, Management, Visio, Databases, Credit
Education
University of Wisconsin-Milwaukee 2013 — 2014
Certificate of Project Management
Hands On Technology 2012 — 2012
SQL programming
Cardinal Stritch University 2009 — 2012
Master's Degree, Business Administration
University of Wisconsin-Milwaukee - Lubar School of Business 2003 — 2007
Bachelor Degree, Finance
Millennium1 Solutions March 2015 - Present
Millennium1 Solutions February 2000 - February 2015
D+H October 2005 - January 2012
Resolve Corporation March 2004 - October 2005
Watts Communications August 2000 - March 2004
Skills
Call Center, Employee Engagement, Customer Service, Coaching, Customer Relations, Change Management, Quality Assurance, Strategic Planning, Mentoring, Employee Relations, Problem Solving, Operations Management, Customer Satisfaction, Continuous Improvement, Account Management, Call Centers, Performance Management, Process Improvement, Management, Workforce Management, Contact Centers, Business Analysis, Leadership Development, Vendor Management, BPO, Business Process..., Team Management, Interviews, Customer Experience, Outsourcing, Operational Excellence, Call Center Development, CRM
Education
Nova Scotia Community College 1996 — 1998
Business Administration, Information Management, Diploma, Business Information and Technology
Algonquin College of Applied Arts and Technology
Project Management
Greater Toronto Airports Authority April 2014 - Present
D+H August 2013 - April 2014
Canadian Tire January 2013 - August 2013
Canadian Tire June 2011 - August 2013
Canadian Tire April 2009 - May 2011
Toronto Star January 2008 - November 2008
Metroland Media Group 2002 - 2008
Skills
Contract Management, Analysis, Vendor Management, Project Management, Supply Chain Management, Change Management, Strategic Sourcing, IT Procurement, Procurement, Negotiation, Process Improvement, Operations Management, Cross-functional Team..., Business Process, Leadership, Management, Account Management, Contract Negotiation, Project Planning, Strategy, Outsourcing, Sourcing, Risk Management, Cloud Computing, Business Process..., Governance, Enterprise Software, Team Leadership, SaaS, Supply Chain, Business Analysis, Program Management
Education
Conestoga College 1999 — 2002
D+H August 2014 - Present
Rouge Valley Health System June 2014 - July 2014
The Bagg Group August 2013 - May 2014
Skills
Human Resources, Customer Service, Global Mobility, Interviews, International HR, Recruiting, Time Management, Data Entry, Social Media, Microsoft Office, Human Resource..., Social Networking, Payroll, HRIS, Microsoft Word, Marketing, Communication, Administrative Work, PowerPoint, Outlook, Organizational Behavior
Education
George Brown College 2013 — 2013
Post-Graduate Certificate, Human Resources Management, 3.5/4.0 GPA
Southwestern University 2011 — 2011
Business/Corporate Communications, 3.5/4.0
Brock University 2008 — 2012
Bachelor of Arts (Honours), Business/Corporate Communications, 3.4/4.0
D + H, Product Management April 2006 - Present
D+H April 2001 - April 2009
Laurentian Bank January 2000 - April 2001
Household Finance April 1992 - December 1999
The Equity Centre January 1987 - April 1993
Skills
Business Requirements, SDLC, Management, Product Management, Requirements Gathering, Process Improvement, Business Analysis, Banking, Requirements Analysis, Agile Methodologies, Software Development, Business Strategy, Mortgage Lending, Software Project..., Project Portfolio..., Vendor Management, Financial Services, Strategic Planning, Leadership, Finance, Residential Mortgages, Solution Architecture, Team Leadership, Business Process..., Business Process, CRM
Education
McGill University 1982 — 1985
Bachelor's degree, Geography Recreation and Tourism
John Abbott College 1980 — 1982
College Diploma, Social Sciences
D+H December 2014 - Present
D+H, legacy Compushare Inc. June 2007 - December 2014
Skills
Microsoft Office, MS Access, Cloud Computing, Multi-state Payroll..., Compensation & Benefits, Retirement, HRIS Database Management, Time Management, Project Management, Performance Management, Human Capital Management, ADP Payroll, PeopleSoft, NetSuite, Box.net, Reporting & Analysis, Quality Auditing, Security Audit, Employee Relations, Employee Benefits, Human Resources
Education
California State University-Fullerton
Business Administration and Management, General
D+H Sales ManagerS&P Capital IQ$
Skills
Sales
Education
Colorado State University 2008 — 2012
Bachelor's degree, Business Administration and Management, General
D+H 2012 - Present
Fiserv May 2009 - February 2012
iovation, inc. June 2008 - January 2009
iovation, inc. February 2006 - June 2008
GCR Custom Research, LLC April 2001 - February 2006
Gartner, Inc. April 2001 - July 2005
Netswork, Inc August 1997 - April 2001
American Medical Response November 1995 - August 1997
Adtech Computers, Inc. October 1994 - November 1995
United States Air Force December 1979 - December 1994
Education
Community College of the Air Force 1990 — 1991
Associates
Brookfield High School 1977 — 1979
HS Diploma
D+H December 2005 - Present
Harland Financial Solutions January 1995 - December 2005
Skills
Project Management, Agile Methodologies, Microsoft Office, Scrum, SDLC, Software Project..., PMP, Agile Project Management, Waterfall, SaaS, Software Quality..., MS Project, SharePoint, Process Improvement
Education
Coleman College 1990 — 1992
CIS, Computer Information Science
D+H January 2013 - Present
Harland Financial Solutions July 2008 - January 2013
Harland Financial Solutions January 1998 - June 2008
Regions Financial Corporation July 1991 - December 1997
Regions Financial Corporation July 1991 - December 1997
Education
Athens State University 1992 — 1994
Bachelor of Science, Business Administration
Autodata Solutions November 2013 - Present
D+H June 2010 - October 2013
Davis and Henderson October 2008 - June 2010
Filogix January 2007 - October 2008
Filogix June 2006 - January 2007
Filogix June 2005 - June 2006
TeleTech September 2003 - June 2005
Skills
Java Enterprise Edition, XML, Software Documentation, Unix, Java, SDLC, Software Development, Eclipse, Web Services, UML, Requirements Analysis, Web Applications, AJAX, Visio, Agile Methodologies, SOA, Business Process, Scrum, jQuery, JavaScript, MySQL, Web Development, Requirements Gathering, Systems Analysis, Problem Solving, Troubleshooting, Software Project..., Integration, Oracle, Enterprise Architecture, Tomcat, Analytical Skills, Node.js, HTML 5, MongoDB, NoSQL, JSP, SQL, Spring, Communication, Apache, MVC, PHP, MyBatis, CSS3, RESTful WebServices, Microsoft SQL Server
Education
Fanshawe College
Computer Programming
Our Lady of Mount Carmel Secondary School
OSD
Sheridan College
D+H November 2012 - Present
Harland Financial Solutions October 2007 - November 2012
EDS March 2007 - October 2007
City of Vancouver June 1999 - March 2007
Education
Washington State University 2004 — 2007
Clark College 1999 — 2004
D+H 2010 - Present
Filogix 2006 - 2010
Filogix 2004 - 2006
Filogix 2004 - 2005
PSL Group 2002 - 2004
Skills
SDLC, Project Planning, Project Estimation, Business Analysis, Business Requirements, Functional..., Quality Assurance, Test Strategy, Test Planning, Test Cases, Testing, Analysis, Change Management
Education
Concordia University 1999 — 2003
B Comp Sci, Computer Science
DH August 1998 - Present
YMCA of the Inland Northwest September 2010 - Present
Gonzaga University July 2006 - Present
Skills
Media Relations, Strategic Communications, Internal Communications, Crisis Communications, Integrated Marketing, Online Marketing, Communications Planning, Community Development, Direct Marketing, Media Planning, Public Speaking, Public Relations, Non-profits, Social Media, Community Outreach, Event Planning, Editing, Fundraising, Research, Marketing Communications, Nonprofits, Newsletters, Marketing, Corporate Communications, Advertising, Event Management, Strategic Planning, Copywriting, Social Networking, Higher Education, Press Releases
Education
Gonzaga University 2002 — 2006
MA, Communication, Leadership
Eastern Washington University 1994 — 1998
BS, Communication, Public Relations
D+H August 2009 - Present
RBC Capital Markets 1997 - 2007
Skills
Vendor Management, Risk Management, Business Continuity, IT Strategy, Change Management, Incident Management, PCI DSS, Business Analysis, Information Security..., Disaster Recovery, Business Continuity..., Governance, ITIL, Business Process..., IT Management, PMO, SDLC, Financial Risk, PMP, Security, Information Security, Enterprise Risk..., Program Management, Management, Requirements Analysis, Process Improvement, Project Portfolio..., Team Leadership
Education
Algonquin College of Applied Arts and Technology
CIBC October 2014 - October 2015
TD June 2014 - September 2014
D+H January 2012 - February 2014
BELL TV (Formerly Bell ExpressVu) June 2007 - January 2012
BELL TV (Formerly Bell ExpressVu) June 2004 - June 2007
BELL TV (Formerly Bell ExpressVu) December 2002 - June 2004
BELL TV (Formerly Bell ExpressVu) July 2000 - December 2002
BELL TV (Formerly Bell ExpressVu) November 1999 - July 2000
Greater Toronto Airports Authority October 1998 - March 1999
Skills
Databases, Call Centers, Project Management, Visio, Telecommunications, Quality Assurance, PMP, Management, Project Planning, Requirements Analysis, Project Delivery, User Acceptance Testing, Call Center, Analysis, MS Project, Business Analysis, Microsoft Project, Vendor Management
Education
York University 2005 — 2007
Certification (PMP), Masters Certificate in Project Management
Centennial College 1995 — 1998
Business Diploma, Business Administration
Agincourt Collegiate Institute
D+H July 2015 - Present
Anchorlogistix January 2009 - July 2015
PMI lakeshore chapter group August 2013 - May 2014
SQM Group May 2008 - September 2008
Rogers Communications Inc 2006 - 2008
PSEB 2005 - 2006
CallCentral Ltd July 2004 - December 2004
ClientLogic 2001 - 2004
ClientLogic Corp January 1998 - January 2001
Skills
Outsourcing, Call Centers, Process Improvement, Project Management, Quality Assurance, Customer Experience, Customer Satisfaction, Management, Program Management, Leadership, Call Center, Analysis, Team Leadership, Customer Service, BPO, Quality Management, Change Management, Vendor Management, Training, Human Resources, Operations Management, Cross-functional Team..., Team Management, COPC, Coaching, Business Process..., Data Analysis, Performance Management, Team Building, Strategic Planning, Process Engineering, Business Analysis, Contact Centers, Problem Solving, Outbound, Customer Relations, Contact Centre, Planning, Continuous Improvement, Dialer Management, Davox, Predictive Dialers, Employee Training
Education
Ahmadu Bello University 1977 — 1982
Bachelor
Ahmadu Bello University 1977 — 1982
Grad Certificate in Education
Pakistan Library Association
Pakistan Library Association
D+H December 2014 - Present
Toronto Hydro March 2014 - November 2014
RBC March 2013 - March 2014
RBC May 2011 - August 2012
BMO Financial Group November 2006 - August 2009
BMO Financial Group April 2006 - October 2006
BMO Financial Group January 2002 - March 2004
BMO Bank of Montreal 2000 - 2003
Skills
Internal Communications, Media Relations, Writing, Teaching, Change Management, Corporate Communications
Education
Canisius College 2010 — 2011
Master of Science, Education
Humber College 1999 — 1999
Certificate, Radio Broadcasting, Media Studies/Radio Broadcasting
Ryerson University 1991 — 1996
BA, Management/Minor in Communications
Michael Power/St. Joseph High School
Accentus Inc. now part of Nuance Communications Inc. March 2012 - Present
D+H August 2010 - March 2012
Experica -The Practice Firm May 2010 - July 2010
IBISKA TELECOM INC June 2004 - September 2009
TASKE TECHNOLOGY INC January 2003 - May 2004
STEVE SLOAN ABSTRACTS LTD March 2001 - January 2003
Government of Ontario-Ottawa Land Registry Office February 2000 - March 2001
TERANET LAND INFORMATION SERVICES March 1999 - February 2000
Government of Ontario-Ottawa Land Registry Office October 1998 - March 1999
Skills
MS Office Suite, Accounts Payable, Accounts Receivable, Administrative Support, Event Planning, Sales Recruitment, Recruitment, Quickbooks, Administrative..., Recruiting, Salesforce.com, Interviews, Microsoft Office, Policy, Team Leadership, Management, Human Resources, Customer Service, Account Management, Applicant Tracking..., Time Management, QuickBooks, Strategic Planning
Education
Sprott School of Business at Carleton University 2009 — 2011
Management Certificate Program in Human Resources
Carleton University 1994 — 1998
Bachelor of Arts, Psychology and Law
Product Marketing, Product Management Leaders in the San Francisco Bay Area 2015 - Present
D+H July 2008 - 2015
Indymac Bank January 2006 - January 2008
Wells Fargo Bank January 2000 - January 2006
Wells Fargo Bank January 1997 - January 2000
Line of Credit Division January 1994 - January 1997
Skills
Cross-functional Team..., Product Management, Strategy, Strategic Planning, Marketing, Vendor Management, Program Management, Management, Relationship Management, Project Management, Leadership, Budgets, Financial Services, Product Marketing, Segmentation, Analytics, Banking, Negotiation, Competitive Analysis, Training, Product Development, Product Launch, Product Design, Product Lifecycle..., Product Knowledge, Product Information..., Software Product..., Product Innovation, New Hire Training, Staff Development, Credit Unions, Compliance oversight..., Client focus groups and...
Education
California State University-Sacramento
Bachelor of Science, Human Resources Management
Golden Gate University
Masters of Business Administration, Marketing
D+H July 2012 - Present
CCMC INC October 2011 - July 2012
Pitney Bowes Management Services March 2011 - October 2011
Preferred Care at Home of Seminole County May 2010 - June 2011
FIS March 2001 - October 2009
Harte-Hanks Data Technologies June 1999 - March 2001
Assiniboine Credit Union, Head Office September 1997 - May 1999
Transcona Credit Union October 1996 - September 1997
Credit Union Central of Manitoba December 1995 - October 1996
Transcona Credit Union December 1993 - November 1994
Skills
Account Management, Project Management, Relationship Management, Customer Service, Business Analysis, Vendor Management, Strategic Planning, Process Improvement, Banking, Salesforce.com, Business Development, Team Building, Risk Management, Sales, CRM, Call Center, New Business Development, Change Management, SDLC, Financial Services, Management, Program Management, Leadership, Coaching, Software Project..., Sales Operations, Strategy, Negotiation, Contract Negotiation, Internet Banking, Lead Generation, Requirements Gathering, PMP, Call Centers, Analysis, Payments, Business Intelligence, Integration, Business Process...
Education
Prosource Inc. 2015 — 2015
CSSBB, Six Sigma Master Black Belt
University of Phoenix 2012 — 2014
Master of Business Administration (MBA)
Project Management Institute
Project Management Professional (PMP), Project Management, Certified
Dalhousie University 1995 — 1998
FCUIC, Credit Union General Studies Program
University of Manitoba, Winnipeg 1986 — 1991
Bachelor of Commerce (Hons), General Management, minor Marketing
D+H 2010 - 2013
HR CONSULTING SERVICES 2003 - 2010
Cadbury plc. 1989 - 2003
Skills
Employee Engagement, HRIS, Compensation & Benefits..., Performance Management, Onboarding, Employee Relations, Total Rewards, Succession Planning, Human Resources, Talent Acquisition, Talent Management, Deferred Compensation, Payroll
Education
Centennial College
Human Resources Management
Seneca College of Applied Arts and Technology
Business Administration Management
D+H April 2014 - Present
Deloitte 2006 - April 2014
Aviva 2006 - 2006
Manta Consulting 2005 - 2006
Rogers Communications 2003 - 2005
Sonitek International 2001 - 2003
UshaComm 1998 - 2001
Skills
Business Process..., Strategy, PMP, Management Consulting, ITIL, Project Portfolio..., Management, Leadership, Governance, Project Management, PMO, Risk Management, Stakeholder Management, Project Planning, Business Relationship..., IT Strategy, Business Process, Vendor Management, Resource Management, Business Transformation, Business Analysis, Software Development, Program Management, IT Service Management, SDLC
Education
York University - Schulich School of Business 2006 — 2010
MBA, Strategy
Bengal Engineering and Science University, Shibpur 1994 — 1998
Bachelor of Engineering, Computer Science & Technology
St. Xavier's School, Pakyong, Sikkim India 1988 — 1994
ICSE and ISC
Dr Graham's Homes, Kalimpong, WB, India 1982 — 1987
D+H September 2009 - Present
Filogix October 2008 - November 2009
NSB Group October 2004 - October 2008
Epicor Retail 2008 - 2008
STS August 1998 - October 2004
Skills
Business Analysis, Problem Management, Computer Software..., Customer Satisfaction, Teamwork, Business Requirements, Software Implementation, Software Documentation, Requirements Gathering, Troubleshooting, Production Support, Project Delivery, IT Management, Process Improvement, Business Process, SDLC, Requirements Analysis
Education
Concordia University 1994 — 1997
BCOM, Accounting
Vanier College 1991 — 1994
Business Administration
D+H July 1997 - Present
Bank of Hawaii 1994 - 1997
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
BS, Computer Science
Advanced Utility Systems December 2013 - Present
D+H March 2008 - December 2013
Global RESP Corporation March 2007 - March 2008
Truestar Health May 2003 - February 2007
Precision Insurance Services Inc. April 2002 - May 2003
Deltek August 1998 - February 2002
Skills
C#, ASP.NET MVC, WCF, .NET, ASP.NET, .Net Framework 3.5,..., Entity Framework 4.0,..., ASP.Net Web API, Service Oriented..., .Net Reactive Extension, jQuery, jQuery UI, JavaScript, Backbone.js, AJAX, Git, Microsoft SQL Server, TFS, Web Applications, Business Analysis
Education
Adamson University
Bachelor of Science (BSc), Computer Science
Ryerson University
Web Services
Sheridan College
E-Business Solution
Millennium1 Solutions October 2013 - Present
Millennium1 Solutions September 2010 - October 2013
D+H February 2009 - September 2010
D+H(Formerly Resolve Corporation) August 2008 - February 2009
D+H (Formerly Resolve Corporation) August 2007 - August 2008
Loblaw Companies Limited October 2006 - August 2007
Skills
Employee Relations, Employee Engagement, Onboarding, Talent Management, New Hire Orientations, Performance Management, HR Policies, Recruiting, Human Resources, Employee Benefits, Coaching, Team Building, Policy, Leadership, Succession Planning, Personnel Management, Benefits Administration
Education
Algonquin College of Applied Arts and Technology 2003 — 2006
Business Administration/Human Resources
Ruby Hill Counseling Center October 2013 - Present
D+H September 1998 - Present
Leslie Baker, MA, MFT Private Practice January 2013 - September 2013
Axis Community Health September 2009 - July 2012
Shakespeare's Associates, proud producers of the Livermore Shakespeare Festival 2007 - 2009
Skills
Singing, Creative Writing, Psychology, Public Speaking, Microsoft Office, Teaching, Outlook, Microsoft Word, Training, Social Skills, Research, SharePoint, SharePoint Designer, Mental Health Counseling, Couples Counseling, Play Therapy, Adolescents, Community Outreach, Counseling Psychology, Crisis Intervention, Customer Service, Group Therapy, Leadership, Mental Health, Microsoft Excel, PowerPoint, Psychotherapy, Treatment
Education
Argosy University San Francisco Bay Area 2007 — 2010
MA, Counseling Psychology
California State University-East Bay 1997 — 1998
BA, Theatre
D+H December 2013 - Present
FDIC January 2011 - December 2013
Deutsche Bank 2010 - 2011
CIT Group 2000 - 2009
Bancorp Group 1999 - 2000
Bank of America Leasing Corporation 1998 - 1999
Wells Fargo Financial Leasing 1990 - 1998
Skills
Microsoft Excel, Risk Management, Process Improvement, Credit, Management, Analysis, Financial Analysis, Strategy, Credit Analysis, Project Management, Business Analysis, New Business Development, Portfolio Management, Financial Modeling, Banking, Leadership, Due Diligence, Strategic Planning, Team Management, Account Management, Finance, Loans, Financial Risk, Credit Risk, Financial Services, Commercial Banking
Education
Calvin College
Calvin College
University of Northern Iowa
B.A., Economics, Political Science
D+H February 2013 - Present
Sterling Bank November 2012 - February 2013
Sterling Savings Bank, formerly First Independent Bank September 2005 - July 2012
First American Title Insurance Company April 1996 - August 2005
First Nationwide Bank August 1990 - July 1993
Skills
Loans, Administration, Real Estate, Portfolio Management, Refinance, Commercial Banking, Mortgage, Word, Excel, Budgeting, Problem Solving, Commercial Lending, Documentation, Outlook, Residential, Budgets, Mortgage Lending, Residential Homes
Education
American River College
Business Administration and Management, General
Yuba College
D+H August 2015 - Present
Actuate December 2010 - August 2014
Actualize, S.L. January 2009 - September 2009
PEUGEOT MOTOCYCLES April 2005 - December 2008
Tipiak January 2004 - September 2004
PSA Peugeot Citroen January 2002 - December 2002
Skills
Marketing, Enterprise Software, Lead Generation, SaaS, Sales Enablement, Go-to-market Strategy, Salesforce.com, Product Marketing, Marketing Management, CRM, Marketing Strategy, Analytics, Management, Génération de leads, Management marketing, Stratégie marketing, Strategy, Marketing Communications, Project Management
Education
2000 — 2004
Master, Management
Tecnológico de Monterrey 2003 — 2003
EGADE
The Ohio State University - The Max M. Fisher College of Business 2003 — 2003
Marketing
Lycée Louis Barthou 1998 — 2000
Classe Préparatoire
Lycee Charles Despiau 1996 — 1998
Bac S
D+H March 2013 - Present
Harland Financial Solutions August 2001 - March 2013
Logica North America 1999 - 2000
NSS Corp 1990 - 1998
IBM Corporation 1981 - 1989
Education
Amherst College 1978 — 1981
BA, English
D+H July 2013 - Present
Rogers Communications Inc. September 2009 - July 2013
The Brick September 2007 - September 2009
Enbridge Gas Distribution September 2006 - September 2007
Enbridge Gas Distribution April 2006 - September 2006
Enbridge Gas Distribution April 2002 - April 2006
Enbridge Gas Distribution July 1997 - April 2002
Skills
Project Management, Strategic Analysis, Financial Reporting, Analysis, PeopleSoft, HRIS, Employee Relations, Performance Management, Recruiting, Employee Benefits, Human Resources, Process Improvement, Training, Deferred Compensation, Leadership, Payroll, Management
Education
Harvard Extension School 2015 — 2019
Bachelor’s Degree, Business Administration, Management and Operations
Durham College 2005 — 2006
HR Certificate, Human Resources Management
York University - Schulich School of Business 2000 — 2001
Masters Certificate, Project Management
Fleming College 1995 — 1996
Law & Security Diploma, Law & Security
D+H June 2014 - Present
TD Bank Group August 2012 - May 2014
TD Bank Financial Group October 2009 - August 2012
Cinram International Inc. October 2006 - May 2009
Creststreet December 2005 - October 2006
Cinram International Inc. September 2003 - December 2005
BCE Emergis January 2003 - September 2003
BCE Emergis April 2002 - December 2002
BCE Emergis June 2000 - April 2002
BCE Emergis November 1999 - May 2000
Skills
Public Relations, Investor Relations, Corporate Communications, New Business Development, Internal Communications, Business Development, Public Speaking, Press Releases, Strategic Communications, Crisis Management, Crisis Communications, Internal & External..., Media Relations, Speech Writing, Communication Training, Reputation Management, Communications Planning, Marketing Communications, Corporate Social...
Education
Ryerson University 2005 — 2009
Certificate, Public Relations
Concordia University 1994 — 1998
B.Comm., Business
University of Ottawa / Université d'Ottawa
D+H 2013 - Present
Chrysler Financial 2008 - 2010
American Express 2005 - 2007
TCS e-Serve International Ltd. 2004 - 2005
ICICI Bank 2003 - 2004
Education
Symbiosis Institute of Business Management 2003 — 2005
PGDBA
University of Delhi 2000 — 2003
Bachelor of Commerce (BCom)
Sbm
D+H April 2010 - Present
D+H January 2009 - April 2010
D+H January 2006 - December 2008
D+H May 2005 - December 2005
D+H January 2004 - April 2005
Skills
Business Analysis, Project Management, Manage Client..., Operations Management, Banking, Vendor Management, Change Management, Process Improvement, Team Management, Strategic Planning, Risk Management, SDLC, Program Management, Project Portfolio..., Project Delivery, Business Process..., CRM, Outsourcing, Business Process, Call Centers, Integration, IT Strategy, Requirements Gathering
Education
Durham College 2000 — 2003
Business Marketing, Business, Management, Marketing, and Related Support Services
Durham College
Marketing
D+H January 2015 - Present
Johnson Financial Group January 2014 - January 2015
Shelter Mortgage May 2013 - September 2013
Guaranty Bank FSB March 2007 - May 2013
Guaranty Bank FSB August 2006 - January 2007
Skills
Mortgage Lending, Loans, Customer Service, Banking, Data Analysis, Training, Credit, Employee Training, Secondary Data Analysis, Residential Mortgages, Mortgage Banking, Credit Analysis, Sales, Secondary Market, Financial Analysis, Retail Banking, FHA, Pricing
Education
Cardinal Stritch University 2001 — 2004
Wisconsin Teaching Certification, Elementary Education and Teaching
University of Wisconsin-Milwaukee 1996 — 2000
BA, English
Aecon Group Inc. January 2014 - Present
D+H January 2011 - December 2013
Asset Inc. June 2008 - December 2010
Skills
Business Intelligence, Data Warehousing, Data Modeling, Business Process, ETL, SDLC, SSIS, Microsoft SQL Server, T-SQL, Requirements Gathering, Requirements Analysis, SSRS, Business Objects, Business Analysis, SQL, Oracle, PL/SQL, Databases, Database Design, Crystal Reports, Agile Methodologies, Visio, Software Project...
Education
Brock University 2006 — 2008
Master of Business Administration (MBA), Finance, General
South China University of Technology 2003 — 2006
Master's degree, Computer Software Engineering
South China University of Technology 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Mathematics
eHealth Ontario January 2014 - Present
eHealth Ontario September 2011 - January 2014
eHealth Ontario June 2010 - September 2011
eHealth Ontario January 2005 - June 2010
D+H July 2002 - January 2005
Price Waterhouse Management Consultants January 2000 - July 2002
Skills
Project Management, Program Management, Organizational..., Organizational..., Cross-functional Team..., IT Strategy, Change Management, Process Improvement, Business Analysis, Strategic Planning, Account Management, Business Intelligence, Application Management..., IT Service Management, Business Strategy, SDLC
Education
Universtity of British Columbia 1998 — 1999
Master of Business Administration (M.B.A.)
Carleton University 1991 — 1995
Bachelor of Arts (B.A.)
Shoppers Drug Mart September 2013 - Present
Shoppers Drug Mart March 2012 - September 2013
D+H July 2011 - March 2012
Geek Squad October 2010 - July 2011
AviRish Computer Solutions June 2003 - June 2011
Mercer Management Consulting April 2008 - August 2009
Ministry of Transportation April 2007 - September 2007
Atlantic Packaging Products Ltd. April 2006 - September 2006
MJ Instrument Sales Co June 2002 - August 2002
Skills
Troubleshooting, Linux, Network Security, Network Services, Technology Solution..., Technical Support, Software Installation, Computer Security, TCP/IP, Wireless Networking, Unix, Firewalls, CEH, CCNA, Windows, Suse, VMware ESX, Hardware, Networking, Software Documentation, Training Delivery, ITIL
Education
Nova Southeastern University 2010 — 2017
Ph. D., Computer Information Systems, Information System Security
Nova Southeastern University 2009 — 2010
Master's of Science in Information Technology, Information System Security
Nova Southeastern University 2009 — 2010
Graduate Certificate, Computer and Information Systems Security
Centennial College 2003 — 2008
Honours Bachelor of Applied Information Sciences, Computer and Communication Networking
McGill University September 2012 - Present
D+H January 2012 - August 2012
Concordia University September 2009 - December 2011
Skills
Research, PowerPoint, Public Speaking, Higher Education, Teaching, Microsoft Excel, Microsoft Word
Education
McGill University 2012 — 2015
B.C.L./L.L.B., Law
Concordia University 2009 — 2011
Bachelor of Arts (B.A.), Philosophy
D+H January 2012 - September 2015
Fugro Roadware April 2011 - December 2011
University of Windsor September 2010 - April 2011
University of Windsor September 2010 - April 2011
Navistar Center for Innovation (CFI) April 2010 - August 2010
University of Windsor January 2007 - August 2009
Datang Telecom Technology Co., Ltd. August 2000 - December 2004
Skills
Visio, Unix, Minitab, Business Process..., Supply Chain Management, Microsoft SQL Server, Linux, Reliability Engineering, MySQL, Quality Engineering, Microsoft Project, SPSS, HTML, CSS, UML, Business Analysis, Lean Six Sigma, Vendor Management, ITIL Certified, COBIT, Agile Methodologies, SDLC, Back Office, Continuous Improvement, Contact Centers, Process Engineering, Outsourcing, BPMN, MOST, Workforce Planning, Performance Management, Reporting & Analysis, VBA, Marco, Project Management, MicroStrategy, Dashboard, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, Oracle, SQL, Microsoft PowerBI, Microsoft PowerQuery, Microsoft PowerPivot, Facilitation, Process Simulation, Statistical Data..., Cognos
Education
University of Windsor
Master’s Degree, Industrial and Manufacturing Systems Engineering
University of Windsor
Bachelor of Science (B.Sc.), Computer Science and Minor in Mathematics and Statistics
Beijing Union University
Bachelor of Engineering (BEng) Industrial Automation
D+H February 2014 - Present
Staples Advantage June 2012 - October 2013
RiverStyx Internet Company September 2010 - May 2011
Coit Cleaning & Restoration Services July 2006 - March 2009
CIBC National Collections August 2005 - April 2006
AT&T Wireless January 1995 - January 2004
AT&T 1990 - 1994
Skills
Coaching, Mentoring, Quality Assurance, Call Center, Customer Service, Customer Relations, Team Building, Performance Management, Problem Solving, Team Leadership, Customer Satisfaction, Team Management, Interviewing, Supervisory Skills, Documentation, Word, PowerPoint, Call Centers, Vendor Management, Management, Software Documentation, Budgets, Interviews, Process Improvement, Hiring, Leadership, Human Resources, Customer Experience, Operations Management, Account Management
Education
City University of New York-Herbert H. Lehman College
B.A, Communications
D+H January 2009 - July 2012
Hertz January 2002 - November 2008
Ultimate Financial Solutions, Toronto May 2006 - August 2008
SUZUKI, Scarborough January 2002 - January 2003
Skills
Account Reconciliation, Accounting, Accounts Receivable, Accounts Payable, General Ledger, Customer Service, Microsoft Excel, Bank Reconciliation, QuickBooks, Outlook, Access, Data Entry, Auditing
Education
Ryerson University 2007 — 2012
Bcom, Accounting
Centennial College 2002 — 2005
Honours Bachelor of Commerce Advanced Diploma, Accounting
Travelers Canada July 2012 - Present
D+H October 2009 - April 2012
Filogix February 2006 - October 2009
CIBC May 2004 - January 2005
CIBC May 2003 - January 2004
Skills
Agile Methodologies, Requirements Analysis, Requirements Gathering, Leadership, Web Services, SOA, Microsoft SQL Server, Oracle, Software Development, Java Enterprise Edition, Enterprise Architecture, JavaScript
Education
Tsuda College
MSC, Math
Tsuda College
Bsc., Math
KANETIX August 2013 - Present
D+H October 2011 - May 2013
SelectCore, Ltd. May 2010 - October 2011
Skills
Budgets, Financial Modeling, Financial Reporting, Cost Saving Initiatives, Financial Analysis, Strategic Financial..., Financial Forecasting, New Business..., Financial Performance..., Cross Functional..., Business Case Modelling, Preparation of Business..., Auditing, Cost Accounting, Finance, Team Leadership, Management Accounting, Investments, Microsoft Office, Tax, Financial Planning, Business Analysis, Internal Controls, Analysis, Management, Variance Analysis, Accounting, Account Reconciliation
Education
Brock University 2005 — 2008
Bachelor of Accounting (B.Acc)
Brock University 2001 — 2005
Bachelor of Science (B.Sc.)
D+H May 2013 - Present
Principal Financial Group February 2008 - May 2013
Belin McCormick, P.C. October 2004 - February 2008
Robert Half Technology April 2004 - September 2004
CDS Global May 2002 - April 2004
AIB College of Business 2001 - 2004
Skills
VMware, Disaster Recovery, Active Directory, Windows Server, Symantec Endpoint..., F5 BigIP, Cisco UCS, NetApp, Tripwire Enterprise
Education
AIB College of Business
Information Technology/Computer Network Administration
D+H March 2008 - Present
Education
Ashford University 2014 — 2018
Bachelor's Degree, Business
D+H August 2013 - Present
D+H November 2008 - August 2013
Greylock Federal Credit Union May 1998 - November 2008
Education
Cambridge College
Bachelor's degree, Business Administration and Management, General
D+H May 2014 - September 2014
Education
Concordia University 2011 — 2015
Bachelor’s Degree, Double Major in Philosophy and Creative Writing
Humberside Collegiate Institute 2005 — 2009
High School