Experience
Infinite Career Solutions, LLC   December 2011 - Present
Randstad Technologies US  April 2008 - December 2011
Randstad Technologies US  December 2005 - December 2011
DHL Express, USA  2002 - 2004

Skills
Full-cycle Recruiting, Technical Recruiting, Talent Acquisition, Contract Negotiations, Sourcing, Career Counseling, Government, Federal Government, Security Clearance, Top Secret, Resume Writing, Job Search, Network Administration, System Administration, Intelligence Analysis, helpdesk, Software Development, Test Engineering, UNIX, Oracle, DBA, Vendor Management, Hiring, Security, Team Leadership, Vendor Relations, Team Building, Business Management, Interviewing, Professional Services, Contract Negotiation, Network Security, SharePoint, Cloud Computing, Data Center, IT Management, Computer Hardware, Disaster Recovery, Quality Assurance, Cisco, Recruiting, SDLC, Management, Interviews, Applicant Tracking..., Temporary Placement, Human Resources, Staffing Services, Help Desk Support, Permanent Placement

Education
American Public University System   2009 — 2011
Master of Arts

Eastern Michigan University   2001 — 2003
Bachelor of Science

Experience
DHL Express USA   April 2008 - Present
Stevenson The Color Compnay   June 1998 - December 2007

Skills
International Logistics, Logistics Management, Sales

Education
Cincinnati State Technical and Community College   1996 — 1998
Graphic Communications, Graphic Communications

Experience
DHL Express USA   November 2013 - Present
Delta Sigma Pi  December 2013 - Present
Premier Consulting, Inc.   June 2011 - January 2013
Quality Toyota  June 2007 - December 2010

Skills
Customer Service, Teamwork, Sales, Microsoft Office, Spanish, Customer Retention, International Logistics, Marketing, CRM databases, Time Management, Strategic Planning, Social Networking, Event Planning, Public Speaking, Budgets, Social Media, Accounts Payable, Management, Market Research, Accounts Receivable, Microsoft Excel

Education
California State University-Fullerton   2009 — 2013
Bachelor's Degree, International Business - Spanish, minor in Latin American Studies

Universidad de Belgrano   2011 — 2011
Political Science and Government

Universidad del Pacífico (PE)   2011 — 2011
International Marketing

Riverside Community College   2003 — 2009
Associate in Science, Business Administration

Experience
RR Donnelley  July 2011 - Present
JCDesign   February 1989 - Present
Gexa Energy  December 2010 - August 2011
Affliated Computer Services  July 2010 - November 2010
Kelly Services/KellyConnect   May 2010 - June 2010
Bowne of Houston   June 2008 - October 2009
DHL Express USA   January 2006 - February 2009
SBC/AT&T Communications   January 1997 - November 2005
FEDEX KINKOS  January 1993 - January 2001
Continental Airlines  March 1990 - May 1995

Skills
Invoicing, Customer Service, Call Center, Outlook, Troubleshooting, Training, Leadership, Microsoft Excel, Sales, Microsoft Word, Illustrator, Technical Support, Photoshop, Graphic Design, Adobe Acrobat

Education
Art Institute of Houston   1985 — 1988
Associates Degree Received, Visual Communications

Texas Southern University   1984 — 1985
Art

Experience
Amazon  July 2015 - Present
DHL Express USA   August 2014 - July 2015
DHL Express USA   2012 - 2014
DHL  2008 - 2012
DHL  2002 - 2008
CDI  2001 - 2002
Wildcard Systems  2000 - 2001
Sunterra  1999 - 2000
Pino Training Organization   1998 - 1999
Physician Corporation of America  1995 - 1997

Skills
Six Sigma, Process Improvement, Operations Management, Cost Reduction, Team Building, Customer Retention, Mentoring, Root Cause Analysis, Coaching, Customer Relations, Continuous Improvement, Business Process..., Operational Excellence, Quality Management, Cross-functional Team..., DMAIC, Lean Sigma, Performance Management, Kaizen, Performance Improvement, Metrics, Process Development, Process Mapping, Business Process Mapping, Supply Chain Management, Customer Service, Transportation, 3PL, Training, Logistics, Business Process, Management, Organizational..., Employee Training, Strategic Planning, Project Management, Analysis, Software Documentation, Business Development, Leadership, Supply Chain..., Customer Satisfaction, Supply Chain, Program Management, Logistics Management, Transportation..., Budgets, Warehouse Management, Vendor Management, Talent Management

Education
The University of Texas at Arlington
Certification

University of Phoenix
Bachelor of Science

Experience
DHL Global Mail Americas  October 2012 - May 2014
DHL EXPRESS Americas - Regional Services   August 2009 - October 2012
DHL EXPRESS International Americas - Regional Services   October 2006 - July 2009
DHL EXPRESS USA   November 2005 - September 2006
DHL Worldwide Network NV/SA / European Regional Office   November 2004 - October 2005
DHL Worldwide Network NV/SA / Global Office   February 2004 - October 2004
DHL International UK   June 2003 - December 2003
JPMorganChase  2003 - 2003
UPS (United Parcel Service), Europe Region Headquarters   June 2002 - September 2002
Citibank  April 2000 - July 2001

Skills
Coaching, International Trade, Cost Benefit, Logistics, Supply Chain, Business Strategy, Cross-functional Team..., International Project..., Competitive Analysis, Strategy, Product Management, Change Management, Management, International Logistics, Forecasting, Project Planning, Program Management, Project Management, Product Marketing, Leadership, Pricing, Product Development, Analysis, Marketing Management, Strategic Planning, Market Analysis, Supply Chain Management, Sales Management, Marketing, Budgets, Integration, Operations Management, Business Planning, International Business, Executive Management, Start-ups, Sales

Education
University of Miami   2006 — 2006
Advanced Spanish

London Business School   2001 — 2003
MBA, General Management

Universidade Federal do Rio de Janeiro   1993 — 1997
B Sc Engineering, Industrial Engineering

Georgia Institute of Technology - Georgia Tech College of Management

Centro Federal de Educação Tecnológica Celso Suckow da Fonseca   1988 — 1991
Industrial Electronics Technology/Technician

Experience
D.W. Morgan Company   July 2014 - Present
D.W. Morgan Company   November 2013 - July 2014
DHL Same Day  2009 - 2013
DHL Express USA   1995 - 2009

Skills
Transportation, Logistics, Warehouse Management, Supply Chain, Change Management, Transportation..., Freight Forwarding, Air Freight, Logistics Management, Operations Management, Warehousing, Supply Chain Management, Shipping, International Logistics, Product Marketing, Freight, 3PL, Leadership, Inventory Management, Process Improvement, Account Management, Negotiation, P&L Management, Program Management, Customer Service, Customs Regulations, Contract Negotiation, Six Sigma, Project Planning, Strategy, Supply Chain..., Reverse Logistics, Budgets, Management, Procurement, Team Management, Customer Satisfaction, Business Strategy, Project Management, Vendor Management, Cross-functional Team..., Pricing, Business Process..., Supply Chain Operations, Sales, Supply Management, Continuous Improvement, Analysis

Education
San Diego State University-California State University
Bachelor's degree, Business Administration and Management, General

Cal Poly San Luis Obispo
Business Administration, Management and Operations

Experience
Engage PEO  January 2015 - Present
Independent  September 2014 - February 2015
Akerman LLP  July 2012 - September 2014
Rialto Capital Management  November 2011 - July 2012
AlphaStaff, Inc.   October 2010 - October 2011
DHL Express USA   July 2007 - September 2009
People's United Bank  January 2006 - July 2007
Unilever  January 2003 - 2005
Unilever  February 2003 - August 2004
Chevron/Texaco  1989 - 2002

Skills
Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Public Relations, Social Media, Change Management, Employee Engagement, Writing, Event Management, Intranet, Management, Corporate Branding, Coaching, Marketing, Leadership, Online Marketing, B2B, Newsletters, Sales, Media Relations, Product Marketing, Social Networking, Social Media Marketing, Training, Strategic Planning, Integrated Marketing, Crisis Communications, Cross-functional Team..., Community Development, Strategy, Direct Marketing, Marketing Strategy, Human Resources

Education
Fordham University
Media Studies/Communications

Convent of the Sacred Heart, New York

Experience
DHL Express USA   2011 - Present
US NAVY  July 2010 - Present

Skills
Warehousing, Logistics Management, Military Logistics, Supply Chain Management, Engineering Management, AutoCAD, CATIA V5, FMEA, DVP&R

Education
University of Michigan-Dearborn   2009 — 2011
The Master of Science, Engineering Management

U.S. Navy Technical Training Command   2011 — 2011
Diploma, Logistics, Materials, and Supply Chain Management

Armenian Sate Polytechnic University   2000 — 2004
B.S. Engineering, Engineering Economics and Management of Enterprises

Experience
Humana  February 2013 - Present
Brinkman Financial Company, LLC. (BFC)   September 2009 - February 2013
DHL Express USA   March 2001 - September 2009
eLoyalty  1999 - 2001
MicroAge  1997 - 1999

Skills
Business Strategy, Mergers, Communication Training, Payment Industry, Vendor Management, Cross-functional Team..., Product Management, Project Portfolio..., Program Management, Business Process..., Business Analysis, Account Management, Change Management, Outsourcing, Cloud Computing, Team Leadership, Customer Experience, Enterprise Software, Strategic Planning, Business Development, E-commerce, CRM, Process Improvement, Management, Business Intelligence, Call Centers, Leadership, Competitive Analysis, SDLC, Business Process, Budgets, Software Development, Marketing, Mergers & Acquisitions, Sales, Strategy, Marketing Strategy, Talent Management, Project Planning, B2B, Consulting, Pre-sales, Product Development, Customer Satisfaction, Integration, Customer Retention, IT Strategy, Agile Methodologies, Project Delivery, PMO

Education
University of Phoenix
BSBM

University of Phoenix, BSBM
BSBM

Experience
DHL Express Americas  May 2012 - Present
DHL Express USA   2008 - April 2012

Skills
Customs Regulations, Trade Compliance, Import, Free Trade Agreements, International Trade, Spanish-English, International Business

Education
Thomas More College   2011 — 2012
MBA, Masters - Business Administration

Wilmington College   2004 — 2008
BA, Business Management & Social and Political Studies with International Concentration

Experience
DHL Express, USA  February 2015 - Present
DHL Express, USA  May 2013 - Present
Central Parking System  June 2012 - March 2013
Delta Air Lines, Inc.   September 2011 - March 2012
Stable Step, Inc   March 2011 - May 2011
Emerson Climate Technologies, Inc  September 2010 - December 2010
West Wood Country Club   June 2007 - September 2009

Skills
Leadership, Teamwork, Written Communication, Project Management, Oral Communication, Cross Functional..., Work Ethic, Problem Solving, Creativity, Sales, Marketing, Organization, Multi Tasking, Customer Acquisition, Sales Prospecting, Account Management, Cold Calling, Microsoft Excel, PowerPoint, Logistics, Customer Service

Education
University of Cincinnati College of Business   2008 — 2013
Bachelor of Business Administration (BBA), Marketing & International Business

Rocky River High School   2004 — 2008

Experience
Van Alstyne Independent School District   September 2013 - Present
DHL Express USA   1988 - 2009

Education
Texas A&M University-Commerce   2009 — 2011
Bachelor of Applied Science (BASc), Interdisciplinary Studies

Grayson County College   2006 — 2009
Education

Tarleton State University   1987 — 1988

Van Alstyne High School   1984 — 1987

Experience
PULSE  January 2015 - Present
PULSE  February 2010 - January 2015
IES  March 2009 - January 2010
DHL Express USA   September 2006 - March 2009
Broadspire  2005 - 2006
Aon Consulting  December 2002 - October 2004

Skills
Pricing, Forecasting, Accounting, Financial Analysis, Strategic Planning, Managerial Finance, Supply Chain, Strategy, Financial Modeling, Contract Negotiation, Sales, CRM, Process Improvement, Project Management, Management, Financial Reporting, Competitive Analysis, Finance, Analytics, Budgets, Business Process..., Business Analysis, Cross-functional Team..., Program Management, Pricing Strategy, Change Management

Education
University of Miami   2000 — 2001
MBA, Business

State University of New York College at Brockport
BS, Business

Experience
DHL Express USA   May 2014 - Present
DHL  October 2010 - May 2014
DHL  February 2009 - October 2010
DHL  July 2007 - February 2009
UPS  January 1999 - July 2007
United Parecl Service   June 1984 - July 2007
UPS  January 1999 - January 2007
UPS  January 1984 - January 2007
UPS  January 1997 - January 1999
UPS  January 1996 - January 1997

Skills
Logistics, Cost Control, P&L, Six Sigma, Labor Relations, Budgeting, Budget Management, Transportation, Operations Management, Warehouse Management, Supply Chain, Logistics Management, Shipping, Warehousing, Continuous Improvement, Process Improvement, UPS, Contract Negotiations, Customer Satisfaction, Vendor Relations, P&L Management, Inventory Management, Contract Management, Hiring, Forecasting, Employee Relations, Change Management, Performance Management, Negotiation, Quality Management, Lean Manufacturing, Cost Reduction, Coaching

Education
Villanova University   2010 — 2010
Certificate, Six Sigma Green Belt Certified

Ocean County College   1984 — 1986
AS, Business

Dale Carnegie Program
How to Communicate with Diplomacy and Tact

United Parcel Service

Villanova University

Experience
Market America, Inc.   August 2009 - Present
DHL Express USA   February 1991 - Present
Airborne Express / DHL Express USA   February 1991 - Present
Pan American World Airways  August 1989 - November 1990

Skills
Hazardous Materials, IATA, Air Freight, Transportation, Freight, Warehousing, International Logistics, Shipping, Aviation, Aircraft

Education
Spartan College of Aeronautics and Technology   1987 — 1989
Associate of Science (A.S.), Avionics Maintenance Technology/Technician

Aviation High School   1985 — 1987
High School Diploma, Avionics Maintenance Technology/Technician, 10-12

Experience
CHEP  October 2014 - Present
CHEP  August 2012 - October 2014
CHEP  January 2011 - August 2012
Livingston International  July 2008 - February 2011
DHL Express, USA  June 2002 - July 2008

Skills
Sales Management, Supply Chain Consulting, Parcel, Strategic Selling, Building Relationships, Solution Selling, International Logistics, Logistics, 3PL, Cross Border, Strategic Prospecting, Key Account Development, Global Account..., Supply Chain Management, Logistics Management, New Business Development, Transportation..., Transportation, Account Management, Air Freight, Business Development, Management, Customs Regulations, Supply Chain..., Leadership, Freight, Supply Chain, Warehousing, Sales, Truckload, Freight Forwarding, Ocean, Operations Management, LTL

Education
Michigan State University   1995 — 2000
Bachelor of Business Administration (BBA)

Experience
DHL Express, Americas  August 2011 - Present
DHL Express, USA  January 2008 - August 2011
DHL Express, USA  April 2006 - August 2011
Airborne Express  March 2004 - April 2006
Airborne Express  May 2000 - March 2004
Airborne Express  June 1995 - April 2000
Airborne Express  January 1993 - June 1995

Skills
Logistics, Management, Transportation, Freight Forwarding, Truckload, Leadership, Negotiation, Warehousing, Change Management, Sales Management, Cold Calling, Supply Chain, Account Management, Logistics Management, Strategic Planning, Forecasting, Inventory Management, Business Development, Freight, Operations Management, Air Freight, P&L, Customer Service, Warehouse Management, Transportation..., International Logistics, 3PL, Ocean, LTL, Supply Chain Management, Sales, Container, Key Account Management, Income Statement, Shipping, Pricing, Contract Negotiation, Cross-functional Team..., Process Improvement, Team Building, Sales Operations, P&L Management, Strategy, Team Leadership, B2B, New Business Development, International Sales, Sales Process

Education
Saint Peter's University   1988 — 1991
Bachelor of Science (BS), Business Management

St Josephs   1984 — 1987

Experience
US - Japan Consulting   April 2007 - Present
DHL Express USA   December 2004 - March 2007
American Honda Motors  October 1998 - October 2004

Skills
Executive Development, Negotiation, SEO, Marketing Communications

Education
Thunderbird School of Global Management   1992 — 1993
MBA, Marketing / Marketing Communication

Experience
Fed Ex Home Delivery  June 2010 - Present
Division Weigh to Go   2015 - 2015
Division Weigh to Go   2015 - 2015
Division Weigh to Go   2015 - 2015
Division Weigh to Go   2015 - 2015
Division Systems   2009 - 2010
Division Systems   2009 - 2010
Division Systems   2009 - 2010
Division Systems   2009 - 2010
DHL Express, USA  2004 - 2009

Skills
Logistics, Transportation, Sales Management, Customer Service, Team Building, Transportation..., Management, 3PL, Project Management, Budgets, Operations Management, Continuous Improvement, Leadership, Inventory Management, Sales, Contract Negotiation

Education
Queens College   1970 — 1972
History, Economics

Experience
Torrent Logistics, LLC   July 2012 - Present
Streamlite, Inc.   October 2011 - June 2012
Streamlite, Inc.   November 2010 - October 2011
i3 - Identification International Inc.   January 2008 - November 2010
DHL Express, Inc. USA   July 2004 - November 2007
DHL Express, USA  September 2002 - July 2004
Consolidated Freightways  2000 - 2002
Consolidated Freightways, Inc.   1999 - 2000

Education
University of Portland   1976 — 1980

Experience
Eli Lilly and Company  July 2013 - Present
Eli Lilly and Company  July 2008 - July 2013
DHL  May 1995 - July 2008
DHL Express, USA  January 2003 - August 2007
DHL Worldwide Express  March 1998 - January 2003
DHL Worldwide Express  May 1995 - March 1998
United Parcel Service  September 1989 - May 1995

Skills
Sales Management, Pharmaceutical Sales, Account Management, Process Improvement, Leadership, Operations Management, Customer Service, Training, Change Management, Customer Satisfaction, Sales, Pharmaceutical Industry, Product Launch

Education
Saint John's University   1989 — 1993
Bachelor of Science (B.S.), Business - Communication

St. John's University
Bachelor of Science (B.S.), Business, Management, Marketing, and Communications

Experience
Nipro Diagnostics (formerly Home Diagnostics)   May 2011 - Present
DHL  March 2006 - May 2011
DHL Express  2006 - May 2011
DHL Express, USA  2006 - May 2011

Skills
Continuous Improvement, Industrial Engineering, Logistics, Process Improvement, Six Sigma, Statistics, Supply Chain, Supply Chain Management, Lean Manufacturing, Operations Management, Analysis, Project Management, Supply Chain...

Education
Florida International University   2001 — 2006
Industrial Engineer

Experience
Matsy Enterprises LLC   December 2013 - Present
Winetasters of Larchmont   October 2010 - Present
DHL Express - Americas region   May 2009 - October 2009
DHL EXPRESS USA   2008 - May 2009
DHL Express USA   May 2005 - September 2008

Skills
Inventory Management, Account Management, Pricing, Forecasting, Sales Management, Negotiation, Purchasing, Contract Negotiation, New Business Development, Air Freight, P&L Management, Cold Calling, Income Statement, Team Leadership, Cross-functional Team..., Sales Operations, Sales, P&L

Education
State University of New York College at Oneonta   1980 — 1985
BS, Business Economics

Experience
DHL Express USA   September 2007 - Present

Skills
Nonprofits, Logistics, Logistics Management, Employee Relations, Process Improvement, Customer Service, Management, Team Building, Leadership, Budgets, Leadership Development, Supply Chain, Operations Management, Training, Administration

Education
Penn State University   1986 — 1990
BS, Hotel, Restaurant and Institutional Management

Experience
DHL  July 2013 - Present
ADT  February 2013 - June 2013
Liberty Power Corporation   June 2009 - February 2013
DHL  July 2007 - May 2009
DHL Express USA   April 2003 - July 2007
LNR Property Corporation  July 2002 - April 2003
Siemens Information & Communications Networks Inc.   June 2000 - July 2002
Proxymed Inc.  October 1999 - May 2000
Nortel Networks Inc.  July 1996 - October 1999

Skills
Financial Modeling, Corporate Finance, Financial Analysis, Financial Forecasting, Strategic Financial..., Capital Budgeting, Variance Analysis, Pricing, Executive Presentations, Senstivity Analysis, Structured Thinking, Efficiency Improvement, Business Strategy, Due Diligence, Analysis, Budgets, Forecasting, Management, Performance Improvement, Systems Thinking

Education
Florida Atlantic University   2013 — 2016
Master of Accounting

University of Miami - School of Business
MBA, Marketing and International Business

University of Miami
MS, Computer Information Systems

Wilfrid Laurier University
BBA, Finance

Experience
DHL Express USA   May 2015 - Present
DHL Express/Airborne Express   March 1999 - Present
FedEx  August 1993 - March 1999
US Army  June 1988 - June 1993

Skills
Process Improvement, Warehousing, Air Freight, Hazardous Materials, Operations Management, Cost Reduction..., Import/Export Operations, Logistics, Training, Management, Transportation, Transportation..., Leadership, Cross-functional Team..., Logistics Management, 3PL, Supply Chain Management, Supply Chain

Education
University of San Francisco   1984 — 1988
Bachelor of Business Administration (B.B.A.), Army ROTC, Military Science and Operations

University of San Francisco
Bachelor's degree, Business Managemnent

Experience
Husky Injection Molding Systems  March 2010 - December 2011
DHL Africa   January 2008 - January 2010
DHL Express - USA  May 2006 - January 2008
DHL Express Canada  February 2002 - May 2006

Skills
Program Management, Accounts Receivable, Business Process..., Business Process..., Business Process, Change Management, Budgets, Forecasting, Process Improvement, ERP, Project Management, Financial Analysis, Project Portfolio..., Continuous Improvement, Cross-functional Team..., Product Development

Education
Ryerson University   1997 — 2001
B Comm

Experience
Narconon Fresh Start  December 2011 - Present
3PL Central Inc.   March 2010 - June 2011
DHL Express USA   February 2005 - November 2008
Sir Speedy Printing Center  July 2002 - November 2008

Skills
Technical Support, Networking, Graphic Design, Warehouse Management, 3PL, Warehousing, Logistics, Pre-press, Supply Chain, Logistics Management, Supply Chain Management, Transportation

Education
Ashford University   2013 — 2017
Bachelor of Science (BS)

El Camino College   2008 — 2010
BS Environmental Engineering

Experience
Messier-Bugatti USA, LLC   November 2014 - Present
General Cable  December 2009 - October 2014
Ticona  2008 - 2009
DHL Express USA   May 2005 - November 2008

Skills
International Trade, Customs Regulations, Shipping, International Business, International Logistics, 3PL, New Business Development, Purchasing, Freight, Import, Procurement, International Sales, Logistics Management, Transportation..., Supply Chain..., Export

Education
Northern Kentucky University   1993 — 1998

Experience
DHL Express USA   October 2006 - Present

Skills
Logistics, Management, Negotiation, Transportation, Account Management, Supply Chain, Supply Chain Management, Logistics Management, Strategic Planning, Project Management, Subject Matter Expert...

Education
Arizona Christian University   1994 — 1998
Bachelor of Arts (B.A.), Bible/Biblical Studies