Experience
Dial America   October 2013 - December 2013
Walmart  November 2012 - September 2013

Skills
Customer Service, Cashiering, Microsoft Word, Outlook, Telephone Skills, PowerPoint, Microsoft Excel, Microsoft Office, Cpr Certified, Retail

Education
Kaplan College-El Paso   2014 — 2014
Certificate, Dental Assisting/Assistant

MIller County High   2007 — 2010

Experience
Northrop Grumman Corporation  April 2014 - Present
Clermont Hotel SRO   January 2013 - April 2014
Dial-America  June 2008 - 2008
Vector Marketing  June 2007 - 2007

Skills
Proposal Support, Bill of Materials, price analysis, Proposal Writing, SAP, Time Management, Sales, Teamwork, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Employee Relations, Access, Interviews, Human Resources, Microsoft Office, Customer Service, Recruiting, Organizational..., Outlook, HRIS, Performance Management, Public Speaking, HR Policies, Talent Acquisition, Oral & Written..., Cash Handling Experience, Computer Hardware, Computer Repair, Computer Proficiency, Computer Network..., Computer Maintenance, SAP ERP, Management, Data Entry, Training, Analysis

Education
California State Polytechnic University-Pomona   2006 — 2013
Bachelor of Science (B.S.), Business Administration: Management & Human Resources

St. Augustine High School   2002 — 2006
H.S. Diploma

Experience
Nursefinders  April 2013 - Present
Adecco Group  July 2012 - May 2013
Xerox  April 2012 - July 2012
Target  November 2011 - July 2012
Dial America   November 2010 - February 2012
Excellus BCBS  July 2008 - August 2010

Skills
Sales

Education
Monroe Community College   2011 — 2013
Business Adminstration

Experience
Saia Inc.  June 2015 - Present
Temple Christian Academy  August 2012 - Present
FedEx Freight  February 2011 - October 2012
Alpha and Omega Pools   March 2012 - August 2012
Chick-fil-A  September 2010 - January 2011
Chick-fil-A  May 2008 - September 2010
Taco Bell  February 2009 - June 2009
Dial America   September 2008 - December 2008
Burger King Corporation  September 2007 - June 2008
Kohl's Distribution Center  December 2007 - January 2008

Skills
Forklift Operator, Public Speaking, Customer Service, Microsoft Office, Team Building, Microsoft Word, Community Outreach, Nonprofits, Teaching, Preaching, Training, Data Entry, Volunteer Management, Event Planning, Freight, Process Scheduler, Customer Satisfaction, Inventory Management, Supervisory Skills

Education
Arlington Baptist College   2011 — 2012
Bachelor of Science (B.S.), Bible/General Studies

Crown College of the Bible   2007 — 2010
Missions/Linguistics

Experience
Comcast Cable  June 2015 - Present
Comcast Cable  June 2014 - June 2015
Comcast Cable  August 2007 - June 2014
Cox Communications  January 2007 - July 2007
Dial America   March 2004 - July 2007

Skills
Telecommunications, Coaching, Call Center, Customer Retention, Customer Satisfaction, Account Management, Customer Experience, Cold Calling, Sales, Sales Management, Sales Operations, Team Leadership, Telemarketing, Sales Process, Solution Selling, Team Building, Customer Service, Cross-functional Team..., Call Centers, Retail, Training, Management, Recruiting, Leadership, Marketing, Forecasting, Broadband, Marketing Strategy, Employee Engagement, Hiring, Vendor Management, VoIP, Wireless

Education
DeVry University   2013 — 2015
Bachelor's degree, Technical Management

Metropolitan Community College   2003 — 2005

Experience
PeopleNet  November 2014 - Present
WhatCounts  February 2013 - August 2014
Anderson Press, Inc.   July 2011 - December 2012
InnoShare   October 2004 - August 2011
Grip Media   2004 - 2004
Dial America   2003 - 2004

Skills
Web Design, User Experience, Creative Direction, User Interface Design, Web Project Management, Product Development, Project Management, Brand Management, Advertising, New Business Development, Digital Marketing, Market Research, Email Marketing, Social Media, Social Media Marketing, Online Marketing, Entrepreneurship, Website Creation, CSS, HTML, HTML 5, SEO, Microsoft Office, Adobe Creative Suite, Photoshop, Flash, ActionScript, Illustrator, Dreamweaver, Axure, Mobile Web Design, Mobile Application..., Team Building, Front End Development, Web Sales, .NET, CSS3, Atlassian JIRA, Sales Management, Sales, Employee Training, E-commerce, HTML emails, Magento, Wordpress, Customer Service, Product Management, Management, Agile Methodologies

Education
Rochester Institute of Technology   1999 — 2003
BFA, New Media Design, Communications

Experience
Dial America   September 2012 - December 2013

Skills
Customer Service, Call Centers, Program Management, Sales Operations, Time Management, Microsoft Office, PowerPoint

Education
Kaplan College-El Paso   2014 — 2015
Dental assisting, Dental Assisting/Assistant

Earl Warren High School   2004 — 2007
Diploma

Experience
Dial America   January 2015 - Present
Full Sail University  June 2010 - June 2014

Skills
Game Design, Video Games, Unreal Engine 3, Unreal Editor, Unity3D, Photoshop, Maya, Level Design, Microsoft Office, Game Mechanics, UDK, GIMP, UnrealScript, Storyboarding, Storytelling, Kismet, Computer Gaming, Computer Building, Game Prototyping, Game Immersion, Psychology of Video..., Game Design Documents

Education
Full Sail University   2010 — 2014
Bachelor of Science (BS), Game and Interactive Media Design

Experience
Riddell Sports Group, Inc   December 2008 - April 2009
Dial America   October 2007 - January 2008

Education
Remington College-Cleveland Campus   2012 — 2013

Remington College
Diploma

Cleveland Heights High

Experience
U.S. Capitol Police   October 2014 - Present
Fragomen, Del Rey, Bernsen & Loewy   August 2014 - October 2014
Sunshine Services   June 2010 - June 2014
Gannon University  March 2014 - May 2014
House of Representatives  September 2013 - November 2013
Congressional Hispanic Caucus Institute  August 2013 - November 2013
Dial America   October 2011 - June 2013
Gannon University  October 2010 - May 2013

Skills
Tutoring, Politics, Customer Service, Critical Thinking, Criminal Law, Data Analysis, Communication, Policy, Analysis, Leadership

Education
Gannon University   2010 — 2014
Bachelor of Arts (BA), Criminal Justice

Experience
SCR Medical Transportation   August 2011 - Present
Ashford University  October 2010 - June 2011
Dial America   March 2010 - October 2010

Skills
Sales, Customer Service, Administrative Work, Clerical, Admissions Counseling

Education
Bethune-Cookman University   2004 — 2009
Bachelor of Science (BS), Business Administration and Management, General

Fenger Academy   2000 — 2004

Experience
Charlotte Russe  August 2015 - Present
Arby's  July 2015 - Present
Marc's  April 2012 - August 2015
Brooklyn Summer Camp   June 2015 - July 2015
Dial America   April 2014 - August 2014

Skills
Sales, Customer Service, Leadership, Marketing, Retail, Sales Management, Research, Photoshop, Merchandising, Real Estate

Education
Cuyahoga Community College   2014 — 2017
Associate of Arts (AA)

Brooklyn High School   2009 — 2013
Diploma

Brooklyn High School   2009 — 2013

Experience
PNC  February 2015 - Present
Dial America   January 2013 - February 2014

Skills
Sales, Retail, Customer Satisfaction, Customer Service, Loss Prevention, Inventory Management, Merchandising, Cold Calling, Cashiering, Direct Sales, Store Management, Sales Process, Sales Management

Education
Point Park University   2010 — 2014
Bachelors, Mass of Communication

Point Park University   2010 — 2013
Bachelor's degree, Mass Communication/Media Studies

General studies Community College of Allegheny Jan   2007 — 2010
Associate's degree, General Studies

Experience
Center for Youth  March 2015 - Present
East House  May 2015 - Present
Heritage Christian Services  October 2013 - May 2015
Dial America   May 2012 - June 2012
Dial America Marketing  April 2012 - June 2012
City of Rochester  June 2011 - August 2011
City of Rochester  June 2011 - August 2011
Macy's  October 2010 - June 2011
City of Rochester  July 2010 - August 2010

Skills
Computer Software..., DANCE, Customer Service, Child Development

Education
Nazareth College   2008 — 2013
Bachelor’s Degree, Sociology

Nazareth College   2008 — 2013
BA, Sociology

School of the Arts   2002 — 2008
Regents Diploma, Dance

Experience
Erin Bragdon   January 2010 - Present
private care  2010 - Present
Dial America   December 2007 - Present
Papa Johns  February 2008 - May 2010
papa john's pizza Elletsville   February 2008 - May 2010
Pizza Hut  August 2007 - January 2008

Education
Ashford University   2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Medical/Clinical Assistant

2011 Harrison College

Experience
SK & Her Guitar   June 2012 - Present
Greenpeace  October 2013 - March 2014
Blockbuster  July 2012 - April 2013
Streaker Records   November 2007 - October 2011
Tilt Night Club and Ultra Lounge   January 2009 - December 2009
Water Street Music Hall  December 2008 - December 2009
Dial America   January 2006 - June 2007
X Wireless an At&t autorized dealer   September 2004 - January 2006

Skills
Social Networking, Customer Service, Sales Management, Social Media, Social Media Marketing, Event Planning, Facebook, Marketing, Microsoft Office, Press Releases, CRM, OneNote, Excel, PowerPoint, Word, Baking, Organizing, Telecommunications, Customer Relations, Management, Bartending

Education
The College at Brockport SUNY   2011 — 2013
Bachelor's degree, Communications Studies; Arts; progress

Monroe Community College   2008 — 2011
Associates, Communications and Media Arts; Science

Experience
Marriott International  August 2015 - Present
CACI International Inc  May 2014 - July 2015
PHD  August 2012 - April 2014
HCT Packaging Inc.  December 2011 - January 2012
Bobbi Brown Cosmetics  June 2011 - August 2011
Raluca Vision LLC NY   January 2011 - May 2011
Campgaw Ski Mountain  December 2006 - January 2011
Dial America   May 2009 - August 2009

Skills
Marketing Communications, Marketing Strategy, Social Networking, Marketing, PowerPoint, Digital Marketing, Microsoft Word, Integrated Marketing, Marketing Research, Microsoft Office, Microsoft Excel, Public Relations, Competitive Analysis, Blogging, Sales, Training, Social Media Marketing, Networking, Social Media

Education
Salisbury University   2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Marketing, Communications, Spanish

John Cabot University   2011 — 2011
International Marketing, Communications, Italian

Experience
Richard Borden   August 2010 - Present
ITT Technical Institute  March 2011 - April 2013
ADESA Buffalo   January 2005 - January 2010
ADESA  2005 - 2010
Dial America   January 2004 - January 2005
Uni-Mart  January 2002 - January 2004

Skills
Knowledge of..., Knowledge of laws,..., Understanding the..., Managing one's own time..., Adjusting actions in..., Being aware of others'..., Produced sales by..., Efficient employee..., Time Management, PowerPoint, Teamwork, Microsoft Word, Public Speaking, Leadership, Critical Thinking, Microsoft Office, Customer Service, Microsoft Excel, Sales, Research, Management, Customer Satisfaction, Public Relations, Data Entry, Marketing, Networking

Education
ITT Technical Institute-Getzville   2011 — 2013
Associates of Occupational Studies in Criminal Justice, Criminal Justice, 3.95

Experience
The Ohio State University Wexner Medical Center  October 2013 - July 2014
Mount Carmel Health System  January 2013 - October 2013
Cracker Barrel  October 2012 - January 2013
Comprehensive Pain Managment   July 2012 - September 2012
Sears, Roebuck and Co.   March 2011 - September 2011
Dial America   December 2010 - February 2011
Spangler Library   August 2009 - January 2010
OHIO DOMINICAN UNIVERISTY   August 2009 - January 2010
Burger Farm Ice Cream Trolley   August 2008 - January 2009

Skills
Vital Signs, Customer Service, Medical Terminology, Cpr Certified, Data Entry, PowerPoint, Medical Records, Cashiering, Phone Etiquette, Venipuncture, Telephone Skills, EKG, Phlebotomy, Human Anatomy, Appointment Scheduling, Microsoft Excel, Time Management, AED, Direct Patient Care, Fax, Medisoft, Medical Transcription, CPT, Patient Education, Filing, Medical Coding, Urinalysis, OSHA Certified, First Aid, Cash Register, Injectable, Cash Handling Experience, Medication..., Microsoft Word, Microsoft Office, Medical Assisting, Office Reception, Office Management

Education
Miami Jacobs Career College   2010 — 2012
Associate's degree, Allied Health and Medical Assisting Services

Ohio Dominican University   2009 — 2010
Pre-Nursing

West high School   2004 — 2008
High School Diploma, 2008; College Preparatory

Columbus State Community College

Experience
Intuit  February 2014 - Present
Intuit  2015 - 2015
Intuit  2015 - 2015
Corridor Ventures Inc   June 2013 - January 2014
Keep Heating and Cooling   May 2012 - September 2012
Dial America   June 2011 - April 2012
Alessi's Hear Again HAC   May 2011 - September 2011
Websitedesignz   August 2009 - October 2010

Skills
Sales Operations, Microsoft Office, Photoshop, Management, QuickBase, Database Development, Customer Service, Training, Marketing, Account Management, Sales, Strategic Planning, Sales Process, Leadership

Education
Kaplan University   2014 — 2017
Business Administration and Marketing

Edinboro University of Pennsylvania   2011 — 2013
Business Administration and Management, General

Thiel College   2002 — 2003
Graphic Design

Experience
UPMC  June 2014 - Present
Dial America   October 2013 - Present
Kaplan Test Prep  June 2011 - September 2011

Skills
Quality Assurance, Healthcare, Public Health, Research, Clinical Research, Clinical Research..., Medicine, Call Centers, Customer Service, Physicians, Lecturing, Teaching, Customer Satisfaction, Customer Relations, Customer Retention, Customer Support, Health Insurance, Medical Education, Health Education, Public Health Education, Patient Care, Direct Patient Care, Sales, Online Research, Microsoft Office, Social Media, Writing, Microsoft Word, Microsoft Excel, PowerPoint

Education
Kaplan University-Davenport Campus   2014 — 2016
Master of Public Health (MPH), Public Health

Angeles University Foundation   2006 — 2010
Doctor of Medicine (MD), Medicine

Experience
Kroger  November 2013 - Present
Dial America   June 2013 - November 2013
Walmart  August 2011 - November 2011
Sundae Grill   May 2008 - August 2011
Central Virginia Community College  January 2008 - May 2008
Sundae Grill   January 2008 - May 2008
Christina's Restaurant   January 2006 - January 2008
Prestige Property Management   June 2006 - July 2007

Skills
Research, Blackboard, Teaching, Management, Sales, QuickBooks, Food Service, Retail, Cash Register, Sales Contracts, Employee Training, Appointment Scheduling, Crew Scheduling, Customer Service, Religion, Government, Culinary Skills, American History, Bartending, Typing, Receptionist Duties, Secretarial Skills, Time Management

Education
Liberty Baptist Theological Seminary   2011 — 2013
Masters of Arts, Theological Studies, 3.0

Liberty University   2008 — 2011
Associate of Arts (AA), Religion, 3.0

Liberty University   2008 — 2010
Bachelors of Science, Multi/Interdisciplinary Studies, 3.0

Experience
Time Warner Cable  October 2013 - Present
Dial America   May 2013 - October 2013
Edenred  May 2012 - May 2013
Men's Couture   September 2005 - June 2010
Nino Fashion Corporation   September 1993 - June 2005

Skills
Bilingual-English/Spanis..., Customer Service, Sales, Call Centers, Payroll, Accounts Receivable, Accounts Payable, Fashion, Accounting, Highly detail oriented, 10 Key, Filing, Cashiering, Clerical Skills, Phone Etiquette, Receptionist Duties, Goal Oriented, Customer Service..., Dependable Team Player, Multi-line Phone, Team-oriented, Microsoft Applications

Education
John Jay College of Criminal Justice   2004 — 2008
Bachelor of Applied Science (BASc), Forensic Psychology

Berkeley College-New York   2001 — 2003
Associate's degree, Paralegal

Experience
DialAmerica  2014 - 2015
National MS Society  September 2012 - December 2012
Dish/Dessert   August 2009 - January 2012
Dial America   May 2011 - August 2011
Dial America   March 2009 - July 2009

Skills
PowerPoint, Public Speaking, Sales, Photoshop, Project Planning, Facebook, Social Networking, Event Planning, Social Media, Customer Service, Microsoft Office, Public Relations, Banking, Fundraising, Editing, Research, French, Telephone Skills, Community Outreach, Data Entry, Microsoft Word, Microsoft Excel

Education
Pennsylvania State University-Erie Campus   2009 — 2013
Bachelor of Arts, Communication

Strong Vincent High Scool   2005 — 2009

Experience
Career Education Corporation  July 2014 - Present
Career Education Corporation  November 2008 - July 2014
Center for Economic Progress  February 2012 - April 2012
Career Education Corporation  June 2007 - November 2008
Dial America   October 2006 - February 2007

Skills
File Management, Microsoft Excel, Data Analysis, Customer Service, Research, Time Management, Policy Analysis, Training, Financial Analysis, PowerPoint, Teaching, Packaging, Scanners, Student Financial Aid

Education
Grambling State University   2001 — 2006
Bachelor of Science (B.S.), Accounting

Experience
Modis  June 2012 - Present
LGC Associates  September 2011 - June 2012
Forever 21  November 2011 - April 2012
Novus Staffing   March 2010 - September 2010
Dial America   October 2008 - June 2010

Skills
Call Center, Customer Service, Microsoft Office, Customer Satisfaction, Time Management, Microsoft Word, Data Entry, PowerPoint, Telephone Skills, Microsoft Excel, Leadership, Sales, Health Insurance

Education
Robert Morris University   2010 — 2013
Bachelor's degree, Business Administration and Management, General

Kaplan Career Institute   2008 — 2010
Associates, Business Administrative Management

Langley High School   2006 — 2008
High School Diploma, General Studies

Experience
Convergys  February 2011 - December 2012
Hot Topic  July 2008 - July 2008
Dial America   January 2008 - February 2008
Green Mountain Energy Company  March 2007 - May 2007
Texas Campaign for the Environment  January 2007 - March 2007
Self Employed  January 2006 - July 2006
GlobalTec Solutions  May 2005 - November 2005
Mellon Financial  July 2002 - April 2003
Starbucks Coffee Company  December 2000 - February 2002
CompUSA  October 1999 - February 2000

Education
Texas A&M University-Commerce   2004 — 2005
N/A, Computer Science

Columbus State University   1997 — 1998
data processing, mainframe programming. Cobol, Assembler

Experience
ADT  September 2012 - Present
ASG Security  March 2012 - September 2012
First National Bank of Omaha  September 2011 - February 2012
Cox Communications  July 2007 - July 2011
Dial America   April 2007 - August 2007
Valentino's  September 2003 - March 2007

Skills
Customer Service, Social Networking, Customer-focused, Sales, Time Management, Sales Management, Team Leadership, Account Management, Customer Satisfaction, Microsoft Word, Project Management, Call Centers, Team Building, Leadership, Customer Retention, Salesforce.com, Microsoft Office, Customer Experience, Telecommunications, Marketing Strategy, Training, Inventory Management, Cold Calling, Marketing, Lead Generation, Direct Sales, B2B

Education
University of Nebraska at Omaha   2001 — 2002

Metropolitan Community College
Business Administration and Management, General

Experience
Five Guys Burgers and Fries  May 2013 - Present
Sykes Enterprises  September 2011 - January 2013
Dial America   August 2011 - September 2011
Greater South Buffalo Chamber of Commerce   January 2011 - April 2011

Skills
Microsoft Office, Customer Service, Internet, Calls, Software Documentation, Data Entry, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Customer Satisfaction, Time Management, File Management, Fax, Teamwork, Administrative..., Process Scheduler, Phone Etiquette

Education
Bryant & Stratton College   2009 — 2011
Associate's, Business Administration

Experience
1and1   July 2014 - Present
Dial America   June 2014 - February 2015
Career Education Corporation  September 2011 - August 2013
Sign-A-Rama  March 2010 - August 2011
Independent Private Consultant   April 2005 - March 2010
National Casein Company   October 1995 - March 2005
Plastic Piping Systems   1987 - 1989

Skills
Sales, Sales Process, Selling, B2B, Leadership, Management, Training, Customer Service, Advertising, Budgets, Trade Shows, Coaching, Pricing, Time Management, Microsoft Office, Microsoft Excel, Human Resources, Team Building, Sales Operations, Account Management

Education
Loras College   1981 — 1986
B.A., Business Administration

Experience
Dial America   January 2015 - Present

Skills
PowerPoint, Restaurants, Purchasing

Education
ITT Technical Institute-Knoxville
Information Technology

Experience
Urban League of Rochester  November 2012 - Present
Metalico of Rochester   July 2011 - May 2012
Home Care of   August 2008 - January 2009
Kelly Services  September 2003 - May 2008
Remedy Intelligent Staffing  June 2007 - January 2008
Ablest Staffing  June 2003 - June 2007
Kiddie Kollege  May 2004 - May 2005
Manpower  December 2002 - June 2003
The Sutherland Group  July 2002 - December 2002
Dial America   March 2002 - July 2002

Skills
Nonprofits, Recruiting, Public Speaking, Employee Relations, Leadership, Training, Event Planning, Community Outreach, Microsoft Office, Strategic Planning, Leadership Development, Team Building, Fundraising, Biller

Education
Everest Institute   2009 — 2011
Associate, Applied Science - Business Management

Monroe Community College   2000 — 2001

Experience
Pro Hunt   July 2015 - Present
HFL/AFL 2   March 2015 - September 2015
ADT  July 2013 - May 2014
Thinking Ahead Executive Search   September 2012 - December 2012
Edward Jones  June 2012 - July 2012
Dial America   January 2012 - June 2012
Canopy Construction  June 2011 - January 2012
Vector Marketing Corporation  February 2008 - October 2008

Skills
Management, Recruiting, Training, Sales, Marketing, Account Management, Coaching, Cold Calling, Consulting, Customer Service, Fundraising, Insurance, Leadership, Microsoft Office, Microsoft Word, New Business Development, PowerPoint, Social Networking, Public Speaking, Strategic Planning, Talent Management, Team Leadership, Teamwork, Time Management

Education
Maryville College   2007 — 2011
Bachelor of Arts (B.A.), Business and Organization Management

Maryville College   2007 — 2011
Bachelor of Arts (B.A.), Business and Organization Management

Experience
The Evergreen Association of Western New York, Inc.   August 2015 - Present
Dugs Dive   June 2015 - Present
Code Blu Juice Bar   2014 - Present
Dial America   March 2009 - August 2010
Carmike Cinemas  February 2004 - August 2009
Man Alive  November 2004 - June 2008

Skills
Customer Service, Sales, Microsoft Office, PowerPoint, Cashiering, Customer Satisfaction, Microsoft Word, Teamwork

Education
Benedict College   2012 — 2013
Social Work

Heritage High School   2004 — 2008
HS Diploma

Experience
Dial America   February 2015 - Present
Sedgwick CMS  September 2014 - Present
Robert Half Finance & Accounting  August 2014 - Present
Revenue Group  February 2014 - June 2014

Skills
Appointment Scheduling, Cpr Certified, Medical Terminology, HIPAA, Data Entry, Filing, Fax, Administrative..., Telephone Skills, X-ray, ICD-9, 10 Key, Clerical Skills, Blood Pressure, Critical Thinking, Copying, Medicare, Outlook, Customer Service

Education
Cleveland Institute of Dental-Medical Assistants-Cleveland   2007 — 2007
Dental Assistant

Experience
AT&T  March 2013 - Present
Dial America   June 2012 - October 2012
TeleNet Marketing Solutions  2012 - 2012
Piggly Wiggly  September 2009 - November 2011

Skills
Marketing Communications, Microsoft Office, Customer Service, PowerPoint, Call Centers, Social Media, Customer Satisfaction, Social Networking, Teamwork, Microsoft Word, Microsoft Excel, Customer Experience, Retail, Management, Microsoft PowerPoint, CRM, Sales

Education
Baker College of Flint   2014 — 2016
Information Technology

Macon State College   2010 — 2015
Bachelors of Arts, Counseling Psychology

Experience
Casco Security Systems Inc.   May 2014 - Present
Casco Security Systems Inc.   June 2011 - May 2014
Dial America   May 2011 - August 2013

Skills
Customer Service, Leadership, Management, Security, Team Leadership, Team Building, Process Improvement, Social Media, Microsoft Excel, Budgets, Project Management, Public Speaking

Education
Monroe Community College   2012 — 2014
Associate's degree, Liberal Arts, Humanities, and Social Sciences

Experience
TJR Photography   January 2007 - Present
Gwinnett County Public Schools  August 2010 - Present
Piedmont College  January 2008 - January 2009
Dial America   August 2004 - July 2005

Skills
Special Education, Differentiated..., Lesson Planning, Classroom Management, Elementary Education, Classroom, Literacy, K-12, Tutoring, Curriculum Design, Educational Technology, Curriculum Development, Educational Leadership, Smartboard, Behavior Management, Language Arts, IEP, RTI, Instructional Technology, Teacher Training

Education
Piedmont College   2007 — 2009
Master of Education (MEd), English Language Arts

The University of Georgia   2001 — 2005
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
Concentrix  October 2012 - Present
Concentrix  January 2010 - Present
Frank J DiMarco III   August 2007 - Present
Dial America   September 2007 - June 2009

Skills
Negotiation, Sales, Persistency, Coaching, Closing Deals

Education
Monroe Community College   2006 — 2008
Associate's degree, Communication and Media Studies

Experience
Antonio's Pizza  February 2015 - Present
Dial America   July 2014 - November 2014
Radio Shack  January 2014 - July 2014

Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Teamwork

Education
Kent State University   2014 — 2017
Marketing/Marketing Management, General

Cuyahoga Community College   2012 — 2014
Business Administration and Management, General

Experience
Amazon and Barnes & Noble  February 2011 - Present
Allendale Columbia School  November 2013 - February 2014
Dial America   March 2013 - November 2013
Darwin Rebels   April 2012 - January 2013
Georgia Gwizzlies   November 2011 - March 2012
Metrix Matrix, Inc.   June 2011 - December 2011
Examiner.com  January 2011 - November 2011
Monroe County Democratic Commitee   May 2011 - July 2011
U.S. Census Bureau -- Census Coverage Management   April 2010 - July 2010

Skills
Publishing, Public Speaking, Books, Blogging, Editing, Social Media, Copy Editing, Journalism, Creative Writing, Copywriting, Proofreading, Facebook, Social Media Marketing, Social Networking, Web Content, Press Releases, Research, Public Relations, Freelance Writing, Ap Style, International Relations, Interviews

Education
SUNY Brockport   2009 — 2011
Bachelor of Science, Political Science and International Studies.

Genesee Community College   2007 — 2009
AS, General Studies

Experience
Dial america   July 2014 - March 2015
Petland at Leon valley   February 2014 - June 2014
Petland vineyard   November 2013 - June 2014
ASAP distribution   January 2012 - June 2013

Skills
Customer Service, Microsoft Office, Sales, Microsoft Word, Leadership, PowerPoint, Management

Education
Our Lady of the Lake University   2010 — 2011
Biology/ pre med

Experience
Jordan Health Service  October 2014 - Present
Quantum Home Care   October 2012 - July 2014
Ambercare  February 2012 - October 2012
Quantum Home Care/Quantum DME and Respiratory Services   June 2010 - February 2012
Pacific Pulmonary Services  November 2008 - May 2010
TEKsystems  June 2006 - November 2008
Olive Garden Restaurant  March 2001 - May 2006
Foot Action  June 1998 - March 2001
Dial America   May 2000 - August 2000

Skills
Technical Recruiting, Sales, Selling, Cold Calling, Management, Sales Operations, Interviews, Marketing, Healthcare, Hospitals, Sales Presentations, Hiring, Cardiology, Negotiation, Screening Resumes, Software Documentation, Recruiting

Education
New Mexico State University
BA: Marketing Minor: Psychology, Marketng

JM Hanks High School

Experience
Localization Company   November 2013 - Present
Global Language and Localization Company   June 2011 - November 2013
Loyola University Maryland  September 2007 - May 2011
Clemons & Associates, Inc.   September 2010 - December 2010
Loyola University Maryland  January 2010 - May 2010
Dial America   June 2009 - September 2009
Brown Chemical Company   May 2008 - August 2008

Skills
Business Development, Digital Marketing, Marketing, SEO, Paid Search Strategy, Social Media, Sales, Localization, Global Marketing, Globalization, Cold Calling, Account Management, Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Marketing Research, Public Speaking

Education
Loyola University, Joseph A. Sellinger   2007 — 2011
S.J. School; BBA, Business and Management; Marketing

Hogeschool van Amsterdam   2010 — 2010
International Business Studies

Ramsey High School   2003 — 2007

Experience
Dial America   May 2015 - Present
Vine Grove UMC   September 2014 - May 2015
SSM Industries  May 2014 - May 2014

Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, English, Research, Public Speaking, Time Management, Social Media, Higher Education, Event Planning, Nonprofits

Education
Bryan College   2012 — 2015
Bachelor's degree, Mangament

Bryan College   2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Connextions  August 2012 - Present
Spherion/Aon Hewitt   July 2011 - August 2012
Dial America   November 2009 - July 2011
Bankers Life & Causality/ Great American   May 2007 - December 2009

Skills
Medicare, Insurance, Health Insurance, Customer Service, HIPAA, Microsoft Office, Outlook, Process Improvement, Employee Benefits, Call Centers, Microsoft Excel, Healthcare, Employment Law, Training, Microsoft Word, Legal Research, PowerPoint, Data Entry, Claim, Software Documentation, Marketing, Life Insurance

Education
Valencia College   2009 — 2011
Associates, Law Studies

Eastern Florida State College   2003 — 2005
Associates, Business Management

Experience
Telerx  2009 - Present
Telerx  2007 - 2009
Telerx, a wholly-owned and independent subsidiary of Merck   2007 - 2009
Telerx  1997 - 2006
Telerx  1994 - 1996
Telerx  1990 - 1994
Dial America   July 1985 - July 1989
PRO Direct   1989 - 1989

Skills
Training, Contact Center..., Customer Service, Customer Experience, Call Center, Contact Centers, Program Management, BPO, Customer Retention, Workforce Management, Customer Satisfaction, Outsourcing, Analytics, Vendor Management, CRM, Process Improvement, Inbound Marketing, Coaching, Employee Engagement, Operations Management, Social Media, Social CRM, Social Media Measurement, Social Media Integration, Management, Call Centers, Quality Assurance, Cross-functional Team..., Social Media Outreach, Customer Engagement, Business Intelligence, SaaS, Employee Training, Performance Management, Social Media..., Leadership, Business Process..., Customer Support, Social Media Marketing, Customer Insight, Call Center Development, Salesforce.com, Lead Generation, Strategy

Education
Niagara University   1981 — 1985
BA, Communications

Niagara University

Experience
Security National Life Insurance Company  September 2014 - Present
ARM Security - Authorized Vivint Dealer   March 2008 - Present
goldMind group, llc.   November 2006 - January 2011
InfoSource, Inc.   November 2003 - March 2007
Dial America   1999 - 2006
Trek Alliance  2001 - 2002
Eschelon Telecom  1997 - 2002
Express Tel  1995 - 1997

Skills
Bilingual: English,..., Consultative Selling, E-learning, Coaching, Staff Development, Small Business, Social Networking, Educational Technology, Spanish, Customer Service, Account Management, Team Building, Public Speaking, Problem Solving, Sales Management, Customer Relations, Negotiation, New Business Development, Team Leadership, Writing, Marketing Strategy, Social Media, Microsoft Office, Social Media Marketing, Excel, Word, Mentoring, Business Planning, Selling, Intangible Sales, Sales Coach, Sales Improvement, Sales, Microsoft Excel, CRM, Marketing, Recruiting, Lead Generation, Training, Direct Sales, E-Learning, Online Marketing, Blogging, Entrepreneurship, Leadership, Management, Business Development, Strategy, Sales Process, Cold Calling

Education
Harvard Business School Executive Education   2008 — 2008
Business Leadership Certification, Business Leadership

Zion Christian Academy   1988 — 1990
Diploma, Business, business technology, politics, constitutional law, physics

Experience
Atlantic Coast Life Insurance   November 2014 - Present
Appliance Warehouse  June 2012 - Present
Dial America   2012 - Present
DHL  1997 - 2008

Skills
Operations Management, Customer Service, Negotiation, Microsoft Office, Sales Management, Business Development, New Business Development, Call Center, Management, Performance Management, Team Building, Call Centers, Customer Satisfaction, Training

Education
North Greenville University   1982 — 1984
Associate of Arts (AA), General Studies

Experience
The Home Depot  September 2012 - Present
The Home Depot  September 2012 - Present
REXEL HOLDINGS USA  April 2008 - July 2011
Rexel Holdings USA, Corp.   May 2000 - July 2011
Rexel Holdings USA, Corp.   November 2005 - April 2008
Rexel Holdings USA  May 2000 - November 2005
Rexel Holdings USA  May 1992 - May 2000
Rexel Holding   1992 - 2000
DIAL AMERICA   September 1992 - January 1996

Skills
Classroom Management, Documentations, Team Building, Learning Styles, Process Improvement, Training, Operations Management, Purchasing, Human Resources, Sales, Sales Operations, Management, Customer Service, Selling, Sales Management, Contract Negotiation, Account Management, Pricing

Education
Ellsworth Community College   1967 — 1969
AA, Business

Ellsworth Community College   1967 — 1969
A.A, Business Administration

Experience
The Newell Group   August 2015 - Present
The Newell Group   December 2014 - Present
Exciting Windows - Lancaster Co.   September 2014 - December 2014
Soccer Shots  February 2013 - December 2014
New York and Company  September 2012 - December 2013
Carlynton School District  August 2009 - June 2012
Bower Hill Roadside   August 2008 - May 2009
Dial America   June 2007 - August 2008
New York and Company  October 2006 - July 2007

Skills
Management, Project Management, Coaching, Sports Coaching, Microsoft Office, Schedules, Shrink Reduction, Leadership, Team Leadership, New Business Development, Motivation, Interviews, Interviewing Skills, Vendor Management, Vendor Management..., Vendor Relationships, Store Management, Customer Service, Retail, Merchandising, Visual Merchandising, Sales Management, Microsoft Word, Microsoft Excel, Public Speaking, Sales, Account Management, Marketing, Recruiting, Team Building

Education
Spartanburg Community College   2005 — 2007
Associates of Business Management, Business Management, 3.6 GPA

Carlynton Jr Sr Highschool   1997 — 2001

California University of Pennsylvania

Experience
Ryan Homes  September 2015 - Present
Ryan Homes  September 2015 - Present
Viking Woodworking, LLC   July 2013 - June 2015
Pella Corporation  November 2012 - July 2013
Network Access Corporation  June 2010 - September 2011
Dial America   September 2009 - November 2009
Network Access Corporation  May 2009 - August 2009
IKEA  June 2008 - August 2008

Skills
Sales, Public Speaking, Cold Calling, Building Relationships, Business Writing, Recruiting, Marketing, College Recruiting, Business Development, Talent Acquisition, Customer Service, Onboarding, Interviews, Sourcing, Microsoft Office, Resume Writing, Social Media, Direct Sales, Social Networking

Education
Penn State University   2006 — 2010
Bachelors, Marketing

Experience
Scott Spine and Rehabilitation Center, LLC and Tranquillité Massage Therapy   January 2011 - December 2012
ComponentOne  May 2002 - June 2008
Ruthrauff   1998 - 2002
Dial America   1992 - 1993

Skills
Account Management, Salesforce.com, Sales Management, Cold Calling, Business Development, Lead Generation, Solution Selling, Telecommunications, Start-ups, Strategic Partnerships, Project Management, Cloud Computing, Managed Services, Recruiting, Business Process..., Data Analysis, Business Strategy, Product Marketing, Business Analysis, B2B, SaaS, Budgets, Leadership, Management, Online Marketing, New Business Development

Education
California Coast University   2009 — 2010
Bachelors, Business Marketing

Community College of Allegheny County   1995 — 1998

Experience
Heritage Christian Services  July 2009 - Present
Dial America   September 2008 - June 2009
bates-rich beginnings child care   November 2006 - September 2008

Skills
Social Services, Program Development, First Aid, Case Managment, Mental Health, Crisis Intervention, Cpr Certified, Case Management, Group Therapy, Adolescents, Developmental...

Education
Monroe Community College   2003 — 2006
A.S., Criminal Justice

Spencerport High School   1999 — 2003
regents diploma, business/history sequence

Experience
New Adventures for me   February 2013 - Present
dial america   2003 - 2003

Skills
Microsoft Office, Customer Service, Microsoft Word, Team Building, Fundraising, English, HTML, Coaching, Troubleshooting, Computer Hardware, Windows, Social Media, Public Relations, Retail, Non-profits, Marketing Strategy, New Business Development, Strategic Planning, Editing, Community Outreach, Data Entry, Training

Education
Fresno City College   1971 — 1972

Experience
Teleperformance Careers   June 2014 - September 2014
ACS A xerox   October 2012 - January 2013
Tech Skills Resources ( part of the CPL Group )   February 2009 - December 2009
Streamline Surveys Inc   2002 - 2004
OCCURANCE TELEMARKETING   June 2002 - June 2003
DIAL AMERICA   January 1996 - January 1997

Skills
Government Contracts, Management, Problem Solving, Troubleshooting, Security, Customer Satisfaction, Team Leadership, Data Migration, Human Resources, Leadership, Business Analysis, Customer Service, Training, Coaching, Program Management, Sales, Public Speaking, Consumer Lending..., Google office, Windows office suite..., Call Centers, English, Conflict resolutions

Education
tech skills   2009 — 2009
it, Network Design, and servers

Salt Lake Community College   2007 — 2009
A+, computer, A

Salt Lake Community College   2007 — 2009
CompTIA certifications, computer hardware, programming, and Microsoft Platforms, A

Experience
Interventional Spine Institute   May 2006 - March 2007
Dr. Agha / Wickham Pediatrics Center   August 2004 - April 2006
Dr. Sedaros   February 2004 - March 2004
Kessler / Atlantic Orthopedic Group   December 2002 - January 2003
PDL  September 2002 - November 2002
Success Marketing   January 2002 - September 2002
Brevard Eye Center  July 2001 - December 2001
Dial America   March 2001 - July 2001
Omni Health Care  May 2000 - February 2001
MIMA  May 1995 - May 2000

Education
Keiser University   2004 — 2004
Certificate, Registered Medical Assistant

Eastern Florida State College

Orlando College

Experience
High IntenCity  January 2012 - Present
Dial America   November 2011 - January 2012
Dial America   November 2001 - January 2012
Phoenix Solutions  August 2011 - October 2011
Phoenix Solutions  August 2011 - October 2011
Marion Shea Performing Arts Center   October 2009 - July 2011
Marion Shea Performing Arts Center   October 2009 - July 2011
Success Communications Group  February 2011 - May 2011
Success Communications Group  February 2011 - May 2011
Shea Performing Arts Center   October 2009 - January 2011

Skills
Web Development, Video Editing, Broadcast Television, Time Management, Microsoft Excel, Tumblr, Facebook, Social Media, Mac, Event Planning, Google Docs, Adobe Creative Suite, Social Networking, Creative Writing, Interpersonal..., Data Entry, Human Resources, Copywriting, Coordinating Events, Microsoft Word, Critical Thinking, Event Management, Telephone Skills, Customer Service, Interviews, Speech Writing

Education
William Paterson University   2008 — 2011
Bachelor of Arts, Communication; Media Studies

William Paterson University of New Jersey   2008 — 2011
Bachelor Degree, Communication

William Paterson University
Bachelor of Arts, Communication; Media Studies

Bergen Community College   2006 — 2008
Associate, Liberal Arts; General Education

Experience
The Hartford  October 2010 - Present
The Hartford  January 2005 - October 2010
Resource Technologies  September 2004 - January 2005
TGI Enterprises  January 2004 - May 2004
Dial America   August 2003 - January 2004
Prudential Financial  July 2000 - August 2003

Skills
Disability Insurance, Employee Benefits, Health Insurance, Insurance, Leadership, Life Insurance, Management, Risk Management, Underwriting, Brokers

Education
Northern Kentucky University   2000 — 2003
Marketing

Experience
Budget Car & Truck Rental  December 2013 - Present
Precision Home Improvement   April 2000 - September 2014
Altitude Marketing  April 2011 - August 2012
Dial America   October 2006 - May 2008

Skills
Leadership, Sales, Customer Service, Negotiation, Marketing, Management, Social Media, Marketing Strategy, Sales Management, Time Management, Account Management, Customer Satisfaction, Team Leadership, Social Networking, Customer Retention, Team Management, Inventory Management, Data Entry, Business Strategy, Warehousing

Education
Niagara University   2002 — 2010
MBA, Business

Experience
The San Diego Union-Tribune  2006 - 2010
The San Diego Union Tribune  2006 - 2010
Albertsons  2005 - 2006
Gordon & Rees, LLP   2000 - 2005
Dial America   1999 - 2000
Bruegger's Bagels  1996 - 1998

Education
California State University-San Marcos - College of Business Administration   2003 — 2005
BS, Sales/Marketing & Managment

California State University
Bachelor of Science, Business Administration; an emphasis in Sales/Marketing

Experience
Kubota Industrial Equipment Corporation   June 2015 - Present
PDG Computers   May 2009 - June 2015
Insurance Auto Auctions  July 2011 - January 2015
Dial America   August 2008 - August 2011
Copart Auto Auction   February 2006 - November 2007
IPC International  August 2003 - November 2003
Design Consultants, Ltd   August 1999 - September 2001

Skills
Customer Service, Microsoft Office, Word, Photoshop, Photography, Retail, Problem Solving, Windows, Public Speaking, Customer Relations, Excel, PowerPoint, Loss Prevention, Supervisory Skills, Outlook, Advertising, Graphic Design, Troubleshooting, Customer Satisfaction, Negotiation, Illustrator, Sales, Data Entry, Marketing, Team Leadership, Team Building, Social Media, Event Planning, Management, Marketing Strategy, Telephone Skills, Market Research, Time Management, Inventory Management, Adobe Creative Suite, Training, Administration, Mac, Public Relations, Call Centers, Security, Databases, Cold Calling, Inventory Control, Customer Retention, Editing, Teamwork, Leadership, Microsoft Word, Microsoft Excel

Education
Ashworth University   2010 — 2015
Bachelor's Degree, Business Administration and Management, General

Ashworth University   2008 — 2010
Associates, IT/Computer Repair

Ashworth University   2006 — 2008
Career Diploma, Creative Arts/Graphic Designer

Gwinnett Technical College   2002 — 2003
Ashworth College, Diploma HVAC

Maxwell High School of Technology   1996 — 1999
College Credit for Associate's Degree in Creative Design, Graphic Design

South Gwinnett High School   1996 — 1999
Combination Diploma, College Prep/Technical Studies

Experience
Dial America   October 2013 - Present
Connextions  December 2012 - September 2013
Connextions  November 2012 - September 2013
Premcare Family Medical Center   2011 - 2011

Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Research, Budgets, Windows, English, Strategic Planning, Teaching, Team Building, Management, Sales, Program Management, Healthcare, Medical Records, Nursing, Medicine, Software Documentation, Training, Teamwork, Insurance, Data Entry, Access, Cpr Certified, Administration, Time Management

Education
Everest University-South Orlando   2010 — 2011
Diploma, Medical/Clinical Assistant

University of Phoenix   2005 — 2010
Bachelor's degree, Business Management

University of Phoenix   2005 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.8

Experience
SAIC  May 2014 - Present
VT-Group/Milcom   June 2013 - August 2013
Tobacco King   February 2012 - July 2012
Computer Network Total Care   2012 - 2012
N/a  December 2009 - August 2011
Dial America   January 2011 - March 2011
American Fidelity Life   May 2006 - December 2009
United States Air Force  November 2005 - June 2008

Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Statistics, Customer Service, English, Analysis, Soldering, Cabling, SQL, Policy, Teaching, Technical Writing, Windows, Data Entry, Training, Laptops, Public Speaking, Troubleshooting, Customer Satisfaction, System Administration, CompTIA, Windows Vista, Supervisory Skills, Inventory Management, Electronics Repair, Program Management, Software Documentation, Computer Hardware, Computer Maintenance, Software Installation, Computer Repair, XP, Government, Databases, Outlook, Time Management, Project Planning, Quality Assurance, Visio, Windows 7, Team Leadership, Access, SharePoint

Education
ECPI University   2012 — 2015
Bachelor’s Degree, Electronics Engineering Tecnology, 2.7

ECPI University   2012 — 2013
Associate's Degree, Electronics Engineering Tecnology, 2.5

Trident Technical College   2011 — 2011

Cecil County School of Tecnology   2003 — 2004
N/A, Computer Electronics

Perryville High School   2000 — 2004
High School Diploma, General Education

Experience
Dial America   November 2011 - Present
The Country Restaurant   June 2009 - November 2011
Settlers   October 2007 - June 2009

Education
Everest University-South Orlando   2009 — 2011
Paralegal

Keuka College   2006 — 2007
Political Science

Experience
A well respected Financial Company   October 2012 - Present
Haben Practice for Voice and Laryngeal Voice Surgery   February 2012 - July 2012
Voice and Laryngeal   February 2012 - July 2012
Monroe Community College  January 2010 - June 2012
Affinity Orchard Place Apartments   May 2011 - December 2011
Dial America Marketing  January 2008 - January 2011
Monroe Community College  April 2010 - August 2010
Dial America   March 2008 - January 2010
Sutherland Group  October 2007 - March 2008

Skills
Customer Service, Interpersonal..., Team Leadership, Self-motivated..., Fast Learner, Computers

Education
Monroe Community College   2010 — 2012
Associate's degree, Entrepreneurship/Entrepreneurial Studies

Monroe Community College
Associate, Applied Science, Entrepreneurial and Applied Business Studies

Experience
Actively Seeking Employment  June 2012 - Present
CDIS INC   2010 - 2012
Dial America   2007 - 2009
Cobra Home Security   2002 - 2003
Budget Builders   1998 - 2002

Skills
MS Office Word,..., Certified in Internet..., Team leader/Team player, Strong oral & written..., Lead generation, Effiecent with closing..., Manages customer...

Education
Cleveland State University   2010 — 2014
3.0 GPA

Wilmington College   2001 — 2002

Experience
Spinx  October 2010 - June 2012
Alorica  February 2010 - July 2010
Dial America   September 2009 - January 2010
The Greenville News  January 2008 - June 2009

Skills
50 WPM, Excellent Customer..., Wonderful Team Player, Detailed Oriented

Education
ITT Technical Institute-Greenville   2010 — 2012
Associate's degree, Criminal Justice

Wade Hampton High School   2004 — 2007

Experience
Self Employed  February 2011 - Present
Hair Haven Beauty Salon   June 2011 - February 2012
St. Luke's Dental   2012 - 2012
Dial America   July 2010 - October 2010
Power Direct  September 2006 - May 2009

Education
Cleveland Institute of Dental-Medical Assistants-Cleveland   2012 — 2012
diploma, Dental Assisting/Assistant

Cut Beauty School   2010 — 2011
diploma, Cosmetology/Cosmetologist, General

Shaw High School   1999 — 2003
diploma, general studies

Experience
Dial America   April 2012 - April 2013
Kusala Construction   September 2011 - January 2012
Home Depot  April 2011 - August 2011
Zoccos   December 2009 - April 2011
Westwood School District   July 2007 - August 2009

Education
Bergen Community College   2010 — 2013

Westwood High School

Experience
Dial America   March 2014 - Present

Education
College of Charleston   2013 — 2015
Bachelor of Arts (B.A.), History

Trident Technical College   2011 — 2013
Associate of Arts (A.A.)

Experience
Dial America   August 2014 - Present
Baker College  September 2012 - December 2012
KFC Raheel Foods   February 2005 - November 2008

Skills
Customer Service, Leadership, Marketing, Sales, Sales Management, Merchandising, Research

Education
Baker College of Allen Park   2010 — 2013
Associate of Arts and Sciences (AAS), Human Services, General

Experience
Dial America   August 2014 - Present
Van Devere   April 2014 - February 2015
Acme Markets  August 2002 - August 2014

Skills
Customer Service, Communication, Technical Support, Telecommunications, Landscaping

Education
Akron Institute of Herzing University   2006 — 2008
Associate's Degree, Computer Networking & Security, 2.3