Dial America Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Customer service: 1 (877) 872-2362 Headquarters: Mahwah, NJ CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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Dial America Marketing Employees
Daytona State College January 2014 - Present
Toys R Us January 2011 - November 2013
PC House Productions January 2011 - July 2013
Leslie's Poolmart, Inc. August 2009 - October 2010
Dial America Marketing February 2009 - April 2009
The Little Gym April 2007 - October 2008
Audax Theater Collective August 2006 - October 2006
Skills
Customer Service, Operations Management, Public Speaking, Employee Management, Retail, Hospitality, Entertainment, Childcare, Teaching, Film Production, Thinking Outside The Box, Party Planning, Store Management, Creative Writing, Script Analysis, Drama, Theatrical Production
Education
University of South Florida 2000 — 2003
Bacholors of Arts, Theater Arts
The University of Georgia 1998 — 1999
Theater Arts
Daytona State College 1996 — 1998
Associate of arts, Theater Arts
Flagler College 1995 — 1996
Theater Arts
Blogger.com at Google August 2010 - Present
Election Board Hancock County of Indiana May 2015 - Present
Ricks-Weil Theatre Company presents “Hello Dolly" May 2010 - August 2010
Dial America Marketing May 2008 - June 2008
Manpower Temporary Agency January 2003 - September 2003
Skills
Blogging, Organizational..., Public Relations, Interpersonal..., Editing, Politics, Government, Public Speaking, Social Media, Leadership Management, Bilingual..., Media Relations, Writing
Education
Indiana University-Purdue University at Indianapolis 2005 — 2011
Bachelors of Arts, Communication Studies
Indiana University Bloomington 2008 — 2009
None, Communication and Media Studies
Utah Valley University 2002 — 2003
none, Communication Studies
Tiger Financial Services Ltd May 2014 - Present
Titlemax June 2012 - May 2014
Harris N.A. March 2008 - July 2011
First Suburban National Bank October 2007 - March 2008
Washington Mutual December 2002 - September 2007
Dial America Marketing November 1998 - December 2002
Skills
Business Development, Customer Service, Credit, Mortgage Lending, Banking, Consumer Lending, Recruiting, CRM, Customer Retention, Management, Sales Management, Call Centers, Retail, Cold Calling, Sales
Education
Grand Canyon University 2010 — 2013
Bachelors of Christian Studies, Christian Studies/Theology
Olive Harvey College 1997 — 1999
Associates of Arts, Liberal Arts
Grand Canyon University
Bachelor's degree, Theology/Theological Studies
Grand Canyon University
Bachelor's degree, Theology/Theological Studies
Grand Canyon University
Bachelor's degree, Theology/Theological Studies
Grand Canyon University
Bachelor's degree, Christian Studies
Grand Canyon University
Bachelor's degree, Theology/Theological Studies
Grand Canyon University
Bachelor's degree, Theology/Theological Studies
Grand Canyon University
Bachelor of Education (B.Ed.), Theology/Theological Studies
Lustine Toyota July 2015 - Present
Horseshoe Casino October 2014 - Present
GameStop August 2014 - October 2014
Dial America Marketing February 2014 - July 2014
PHresh Kitcken May 2014 - June 2014
Rekitraf August 2013 - November 2013
Marketing June 2013 - June 2013
Alconbury Child Development June 2010 - June 2011
Skills
Social Networking, Party Plan, Presentations, Exceptional People..., Promotions, Final Cut Pro, Video Editing, Photoshop, Creative Problem Solving, Blogging, Music, Social Media Marketing, iMovie, Crowdfunding, Facebook, Logic Pro, Film, Entertainment
Education
Full Sail University 2011 — 2014
Bachelor of Science (BS), Arts, Entertainment, and Media Management
Sand Creek High School 2008 — 2009
High School Diploma
Marriott Hotels June 2014 - Present
Shaker Heights City School District August 2013 - February 2014
DIRECTV 2013 - 2014
Dial America Marketing June 2012 - August 2012
Bluefield College August 2010 - May 2012
Education
Bluefield College 2007 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Mercyhurst College 2008 — 2010
Prudential Overall Supply February 2014 - Present
Hannaford Bros. Co. 2006 - 2013
Publix January 2005 - February 2006
Dial America Marketing July 2002 - February 2004
Skills
Inventory Management, Customer Service, Customer Support, Computers, Microsoft Office, Microsoft Excel, Quality Control, Microsoft Word, Hiring Employees, Conducting Interviews, Information Technology, Creative Problem Solving, Data Entry, Databases, Product Ordering, Time Management, Microsoft Applications, Business Planning, Food Safety, Multi Tasking, Food Preparation, Food Service, Sales Management, Grocery, Supermarkets, Training, Employee Training, Personal Training, Financial Analysis, Organization, Financial Statements, Billing Process, Income Statement, Quality Auditing, Retail Sales, Networking, Store Operations, Hospitality Management, HIPAA, Digital Archiving, Wireless Networking, Computer Hardware, Software Installation, Computer Software..., Job Scheduling, Coaching, Leadership Development, Forecasting, Merchandising, Sales
Education
Johnson and Wales University 2000 — 2004
Concentration, Entrepreneurship/Entrepreneurial Studies
Johnson and Wales University 2000 — 2004
Bachelor of Science (BS), Food Service, Management/Manager
Digity Media May 2014 - Present
Digity Media May 2014 - Present
NextMedia Group November 2011 - Present
Dial America Marketing 2010 - 2011
Skills
Radio, Advertising, Broadcast, Social Media Marketing, Media Buying, Outdoor Advertising, Radio Advertising, Radio Promotions, Media Planning, Lead Generation, Cold Calling, New Media, Digital Media, Mobile Marketing, Digital Marketing, Television, Facebook, Copywriting, Integrated Marketing, Social Networking, Advertising Sales, Online Marketing
Education
Columbia College Chicago 1988 — 1993
Bachelor of Arts (BA), Communication and Media Studies
Joliet Catholic 1984 — 1988
Franklin University May 2012 - Present
Columbus State Community College December 2012 - January 2013
Dial America Marketing October 2012 - November 2012
Skills
Cosmetology, Customer Service, Food Service, Dance
Education
Franklin University 2012 — 2016
Ashford University July 2009 - February 2013
The Art Institute of California, A College of Argosy University July 2008 - July 2009
Five Point Capital June 2007 - June 2008
Davinci Financial February 2006 - February 2007
Davinci Financial February 2005 - February 2006
Dial America Marketing August 2000 - June 2005
Skills
Sales, Cold Calling, Closing Deals, Public Speaking, Sales Rep Training, Consultative Sales..., Customer Service, Customer Retention, Digital Marketing
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.)
Grossmont College 2003 — 2005
Associate of Arts (AA)
University of North Dakota August 2012 - December 2012
McDonald's Corporation May 2012 - December 2012
AnyDATA 2011 - 2012
North Dakota Highway Patrol May 2011 - August 2011
Dial America Marketing November 2009 - August 2010
CUTCO Cutlery January 2009 - August 2009
Skills
MS Word, Access Excel,..., Social Media, Customer Service, Coaching, Sales, Time Management, Microsoft Office, Inventory Management, PowerPoint, Microsoft Word, Leadership, Data Entry, Customer Satisfaction
Education
The University of North Dakota 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice, 3.0
Central Michigan University 2007 — 2008
Pyschology
Christopher Columbus high school
New Age Marketing, Inc. June 2014 - Present
Ponibrothers LLC New Age Advertising June 2011 - December 2012
Chrysler January 2010 - July 2011
Sprint Nextel October 2008 - January 2010
Erie Insurance Group 2004 - 2006
ITC Infotech 2004 - 2006
Dial America Marketing 2001 - 2003
Skills
Leadership Development, Sales Management, Local Marketing, B2B Marketing Strategy, Marketing Strategy, Team Building, Strategic Planning, New Business Development, Leadership, Customer Service, Public Relations, Social Media, Sales, Marketing, Account Management, Lead Generation, Social Media Marketing, Team Leadership, Sales Operations, Cold Calling, Marketing Communications, Advertising, Entrepreneurship, Online Advertising, Online Marketing, Inventory Management, Microsoft Office, Product Marketing, Sales Process, Business Strategy, Direct Sales, Social Networking, Public Speaking, Training, Management, Business Development, Negotiation, Event Planning, Email Marketing, B2B, Facebook, Event Management, Time Management, Direct Marketing, Microsoft Word, Fundraising, Microsoft Excel
Education
Gannon University 2005 — 2008
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Van Aken Hardware June 2013 - Present
Potbelly sandwich shop March 2013 - June 2013
Sears Holdings Corporation October 2012 - December 2012
Dial America Marketing May 2012 - July 2012
Dollar General February 2012 - April 2012
Sears Holdings Corporation November 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Cashiering, Sales, Cash Register, Merchandising, Time Management, Leadership, English
Education
Bryant & Stratton College-Cleveland 2011 — 2012
MSC Mediterranean Shipping Co. S.A. January 2012 - Present
Dial America Marketing December 2007 - January 2012
Walmart May 2005 - October 2007
Skills
Sales, Customer Service, Facebook, Social Media, Microsoft Office, Retail, Marketing, Social Networking, Time Management, PowerPoint, Customer Satisfaction, Account Management, Cold Calling, Microsoft Word, Microsoft Excel, Direct Sales, Salesforce.com, Sales Management, Merchandising, Data Entry
Education
College of Charleston 2008 — 2011
B.S., Business Administration
Winthrop University 2005 — 2007
R.B. Stall High School 2001 — 2005
High School Dipoma
Highlights for Children June 2014 - Present
Quorum Columbus January 2013 - Present
Highlights for Children November 2012 - June 2014
Zaner-Bloser Educational Publishers Inc June 2011 - October 2012
CUE Magazines Inc February 2011 - September 2012
Dial America Marketing June 2008 - December 2011
Wichita State University October 2009 - June 2010
Capital University August 2005 - May 2009
Skills
Event Planning, Social Media, Customer Service, Facebook, Public Speaking, Microsoft Office, PowerPoint, Editing, Public Relations, Microsoft Excel, Teaching, Microsoft Word, Training, Research, Marketing, Saxophone, Prezi, Leadership, Sales, User Experience, User Experience Testing, Management, Strategy, Recruiting, Leadership Development, Advertising
Education
Keller Graduate School of Management 2012 — 2015
Master of Business Administration, Marketing
Wichita State University 2009 — 2010
Triple Master of Arts, Music Education, Instrumental Conducting, Saxophone Performance
Capital University 2005 — 2009
Bachelor of Music, Music Education
Friends Community Church March 2013 - Present
Friends Community Church March 2013 - Present
People's Choice Assistance July 2014 - January 2015
People's Choice Assistance April 2014 - July 2014
Marken Marketing July 2008 - October 2010
JobsTherapy.com October 2007 - June 2008
Dial America Marketing September 2006 - October 2007
Purity Products April 1999 - June 2006
Skills
Social Networking, Customer Service, Sales, Marketing, Market Research, Teamwork, Accounts Payable, Invoicing, Accounts Receivable, Online Advertising, Social Media, Social Media Marketing, Microsoft Office, Email Marketing, Account Management, Marketing Communications, Marketing Strategy, Bookkeeping, Data Entry, Microsoft Word, Microsoft Excel, Online Marketing, Account Reconciliation, Direct Marketing, Cold Calling, Management
Education
City University of New York City College
Valencia Community College
Dial America Marketing August 2010 - March 2013
Durham School Services October 2006 - September 2008
Glasspro, Inc. August 2005 - May 2006
Dade Behring, Inc. July 1995 - May 1999
Skills
Social Media, Video, Social Networking, Sales, Microsoft Office, Customer Service, Marketing, Public Relations, Editing, Account Management, Social Media Marketing, Marketing Communications, Multimedia, Management, Facebook, Interviews, Photoshop, Advertising, Video Production, Video Editing, Public Speaking
Education
Southern Wesleyan University 2006 — 2009
Bachelor of Science, Business Management
Trident Technical College 2001 — 2006
Associate of Science, Business Technology - Accounting, cum laude
Illinois State University 1985 — 1989
Legal Studies, 3.78
Princess Anne High School 1974 — 1977
Honor Graduate, top 10% of class
Barnes & Noble October 2007 - March 2013
Dial America Marketing 2006 - 2007
Skills
Computer Proficiency, Communication Skills, Customer Retention, Photography, Creative Writing, Creative Insights, Getting The Job Done, Project Oriented, Social Networking, Telephone Skills, Critical Thinking, Microsoft Word
Education
Middle Georgia State College 2013 — 2014
Bachelor's Degree, Multi/Interdisciplinary Studies
Georgia Southern University 2001 — 2005
Creative Writing, Journalism
University of West Georgia
Art History, Summer Study Abroad Program
Georgia Southern University 1998 — 1999
UT Medical Center September 2014 - Present
GC Services May 2011 - September 2014
Dial America Marketing October 2010 - May 2011
Cash 1 July 2006 - January 2010
Skills
Customer Service, Customer Satisfaction, Sales, Training, Customer Retention, Team Building, Retail, Time Management, Call Centers, Outlook, Inventory Management, Customer Experience, Leadership, Employee Training, Management, Coaching, Microsoft Excel, Data Entry, Microsoft Word, Microsoft Office, Team Leadership, Project Management, Budgets, PowerPoint, Strategic Planning, Marketing
Education
Tennessee College of Applied Technology 2015 — 2016
Licensed Practical Nurse Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
American Red Cross 2014 — 2014
Certified Nurse Assistant, Nursing Assistant/Aide and Patient Care Assistant/Aide, A
Las Vegas College 2003 — 2004
None, Paralegal Studies
American InterContinental University 2002 — 2003
None, Business, Management, Marketing, and Related Support Services
StrategicHealthSolutions March 2014 - Present
Hy-Vee August 2011 - March 2014
Scot Young Research Ltd January 2013 - February 2014
MM Finance,LLC July 2008 - July 2012
NRG Media February 2008 - June 2009
Dial America Marketing July 2007 - July 2008
KIWR 89.7 The River January 2006 - January 2008
Skills
Customer Service, Networking, Microsoft Office, Databases, Active Directory, Windows, Microsoft SQL Server, Windows Server, Public Speaking, Social Media, Windows 7, Windows XP Pro, Citrix Metaframe, Crystal Reports, Sage CRM, Microsoft Exchange, Microsoft CRM, Adobe Design Programs, After Effects, Network Administration, VMware vSphere, Linux
Education
Missouri Western State University 2011 — 2016
BS-Computer Information Systems, Computer Information Systems, Comp Science, Math & Physics, 3.532
Iowa Western Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Radio and Television Broadcasting Technology/Technician, 3.5
wendys intl February 2007 - Present
Dial America Marketing March 2014 - May 2014
Metal Industries inc. January 2005 - December 2008
Skills
Advertising, Social Media Marketing, Microsoft Office, Team Leadership, Marketing Communications, Illustrator, Marketing Strategy, Social Media, Customer Service, Graphic Design, Art Direction, Online Advertising, Adobe Creative Suite, Online Marketing, Cooking, Photography, Digital Photography, Photojournalism, Event Photography, PowerPoint, Tree Planting, Fine Art, Graffiti, Event Planning, Photoshop, Posters
Education
art institute of tampa 2005 — 2006
Graphic Design
Finger Lakes Community College 1992 — 1994
Associate's Degree, Graphic Design
Centro Romero September 2015 - Present
PartnerSolve LLC May 2014 - August 2015
JPMorgan Chase December 2011 - October 2013
Enterprise Rent-A-Car October 2007 - December 2011
Dial America Marketing June 2005 - October 2007
Skills
Finance, Financial Analysis, Banking, Loans, Strategic Financial..., Credit, Mortgage Lending, Risk Management, Financial Reporting, Investments, Financial Services, Management, Customer Service, Sales Management, Microsoft Office, Leadership, Sales
Education
Indiana University Bloomington 2001 — 2006
Bachelors of Science, Public Affairs
Willie's sports bar May 2011 - Present
Ruby Tuesday February 2013 - December 2013
atlantic cms 2012 - 2013
Dial America Marketing January 2012 - December 2012
Skills
Microsoft Office Suite, Types 90 wpm, QuickBooks, =Oracle Certified..., Public Speaking, Management, Customer Service, Operations Management, Logistics, Inventory Management, Microsoft Office, Sales
Education
Coastal Carolina University 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government, 2.9
It Works Global July 2015 - Present
Dial America Marketing June 2011 - Present
Dial America Marketing August 2009 - Present
Dial America Marketing August 1991 - Present
District School Board of Pasco County August 1990 - Present
Community United Method Church September 2003 - December 2004
New Castle Community Schools June 1990 - July 1990
US Census Bureau May 1990 - July 1990
Pizza Hut August 1983 - August 1987
Skills
Public Speaking, Microsoft Word, PowerPoint, Research, Teaching, Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Outlook, Photoshop, HTML, Strategic Planning, Budgets, call center, Call Centers
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.72 GPA
Saint Leo University 2005 — 2007
Masters of Education (Educational Leadership)
Ball State University 1986 — 1990
Elementary Education and Teaching
CNRP certified January 2014 - Present
Insphere Insurance Solutions 2012 - Present
Lincoln Heritage Final Expense April 2012 - July 2012
American Income Life Ohio February 2010 - May 2012
Dial America Marketing 2008 - 2010
OKS Ameridial January 2008 - June 2009
Dial America Marketing 2008 - 2009
Premier Mortgage of Ohio 2004 - 2008
Famous Hair 1999 - 2004
Skills
Sales Management, Strategic Communications, Team Leadership, Leadership, Customer Service, Call Center, Sales, Management, Microsoft Office, Negotiation, Public Speaking, Customer Satisfaction, Insurance, Creative Writing, PowerPoint, Account Management, Marketing, Telemarketing, Microsoft Word, Direct Sales, Event Planning, Retail, Marketing Strategy, Team Building, Contract Negotiation, Personnel Management, Social Media Marketing, Call Centers, Employee Benefits, Training, Recruiting, Time Management
Education
STARK STATE 2010 — 2011
Associates, Business Marketing
Hondros College 2009 — 2009
life/health, Life Insurance and Health Insurance
Washington High 1997 — 2001
High School diploma and cosmetology license, Cosmetology, Barber/Styling, and Nail Instructor
PNC September 2013 - Present
Upmc September 2011 - September 2013
UPMC Hospital December 2011 - August 2013
Dial America Marketing January 2008 - November 2011
Docherty Models March 2008 - April 2010
docherty modeling agency February 2007 - January 2010
Wellness Spring Mind-Body Therapies 2010 - 2010
Pittsburgh Fashion Magazine 2010 - 2010
Elite Spa January 2002 - March 2008
Skills
Sales, Microsoft Office, Medicare, Health Insurance, Customer Service, Marketing, Customer Satisfaction, Microsoft Excel, Insurance, PowerPoint, Public Speaking, Cold Calling, Marketing Communications, Microsoft Word, Direct Sales, Account Management, Outlook, Time Management
Education
Allegheny College 2010 — 2014
Associate of Science (AS), Registered Nursing/Registered Nurse
Community College of Allegheny County
enrolled, Pre- Nursing Program
SP Data February 2013 - May 2013
Dial America Marketing December 2012 - February 2013
The Sales Loft March 2011 - May 2011
Dynamic Income Solutions 2010 - 2010
AMO Recoveries September 2009 - November 2009
Skills
14 years of customer..., Team Leadership, Computer and Office..., Customer Relations, Highly detail oriented, Problem Solving, Prioritisation, Multi Tasking, Customer Service
Education
Kaplan University 2006 — 2011
Bachelors & Masters Degree, Business Admin./ Human resources
Dillard's Indulge Salon September 2013 - Present
Dial America Marketing October 2012 - Present
Two Girls Two Cameras Photography April 2010 - Present
Skills
Customer Satisfaction, Continuous Improvement, Customer Service, Hair Care, Nail Care, Makeup Artistry, Skin Care, Sales, Creative Direction, Creative Writing, Communication Skills, Project Management
Education
Casal Aveda Institute 2011 — 2012
Managing Cosmetology, Hair Styling/Stylist and Hair Design, Makeup Artistry, Nail Care, Skin Care
The University of Akron 2006 — 2008
Arts, Entertainment, and Media Management
Bryant & Stratton College-Greece Campus School Bus DriverFirst StudentMarch 2015 - Present
Dial America Marketing 2011 - 2012
WorkSmart Merchandising August 2006 - May 2011
L & L Food Stores November 2009 - May 2010
Ross Dress For Less June 2009 - October 2009
Skills
Typing, Answering Telephones, Shipping and Receiving, POS, Cash Register, balance tills, merchandising, stocking, cleaning, cooking, baking, Microsoft Office, Driving License, Merchandising
Education
Bryant & Stratton College-Greece 2012 — 2014
Associate of Arts and Sciences (AAS), Networking Technology
Southern Nash High School 2000 — 2003
Diploma, Business, Management, Marketing, and Related Support Services
Medical University of South Carolina October 2014 - Present
Holistic Medical Center February 2014 - May 2014
Sanctuary Beach Resort September 2013 - May 2014
Dial America Marketing February 2008 - 2011
Skills
Call Centers, Customer Service, Telephone Skills, Customer Satisfaction, Data Entry, Microsoft Office, Vital Signs, Microsoft Word, EMR Training, Adult CPR, Patient Education, Patient Safety, EKG, Setting Appointments, Medical Terminology, Medical Coding, Phlebotomy, Laboratory Skills, Time Management, Sales, Training, HIPAA
Education
Centura College-North Charleston 2013 — 2014
Registered Medical Assistant, Allied Health and Medical Assisting Services
PATCH Phlebotomy Training School 2011 — 2012
Certified Phlebotomist, Medical/Clinical Assistant
Dial America Marketing February 2014 - Present
Dial America Marketing September 2013 - February 2014
Education
Allegheny College 2009 — 2013
Bachelor of Arts (B.A.)
Mobile Diagnostic Imaging February 2015 - July 2015
Corporate Communications Group September 2014 - October 2014
NY Skylines Promotions November 2013 - June 2014
Nightstand Studios July 2013 - September 2013
Dial America Marketing February 2013 - May 2013
WMBC-TV 63 August 2011 - December 2011
Montville Family Fitness June 2004 - August 2010
WCCM Radio Station September 2006 - September 2007
Skills
Broadcast, Social Media, Radio, Premiere, Music, Television, Microsoft Office, Digital Media, Video Editing, Final Cut Pro, Radio Broadcasting, Management, PowerPoint, Product Marketing
Education
County College of Morris 2005 — 2009
Associate in Arts, Humanities/Social Science; Media Broadcasting
Montville High School
State Farm Insurance October 2009 - Present
Indiana University October 2006 - Present
B-town Gadget Gal 2012 - 2013
Kerasotes Theaters May 1996 - February 2006
Dial America Marketing 1992 - 1996
Nine West Group November 1991 - July 1992
Putumayo World Music November 1990 - October 1991
Bloomingdale's July 1989 - November 1990
Education
Indiana University Bloomington 1985 — 1989
General Studies - Arts & Humanities
Au Bon Pain August 2011 - Present
The Talent Group October 2010 - Present
Dial America Marketing December 2011 - February 2012
US Navy 2012 - 2012
Rainbow Apparel Co March 2009 - August 2011
Rainbow Apparel Co October 2005 - June 2007
Education
The Art Institute of Pittsburgh 2009 — 2010
Photography
Community College of Allegheny County 2005 — 2008
Elementary Education and Teaching
Gander Mountain September 2012 - Present
Hospitality Staffing Solutions September 2012 - November 2012
Dial America Marketing September 2010 - June 2011
Employment Plus July 2009 - May 2010
heartland automotive November 2002 - July 2009
Indiana Air National Guard April 2000 - April 2006
Skills
Assembly, Customer Service, Manufacturing, Microsoft Office, Hand Tools, Machine Learning, Leadership, Teaching, Management
Education
Trident Technical College 2012 — 2013
certificate, hvac tech
Ivy Tech Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Airframe Mechanics and Aircraft Maintenance Technology/Technician
Centura College December 2011 - Present
The Pantry August 2010 - November 2011
Dial America Marketing January 2010 - August 2010
Education
Centura College-North Charleston 2011 — 2012
Family Health Care August 2012 - Present
Cambridge Real Estate Services June 2011 - August 2012
BI-LO, LLC August 2009 - March 2010
Dial America Marketing September 2003 - September 2005
Sav A Ton Service Center May 2002 - November 2002
Teletech January 2001 - January 2002
Dress Barn June 2000 - January 2001
Skills
Office Equipment, 10 Key, Microsoft Office, Multi-line Phone, Customer Service, Telemarketing, scanners, Filing, Records, Billing, invoicing, Staff Scheduling, Appointment Scheduling, Cpr Certified, Internet Research, People-oriented, Retail, Direct Sales
Education
Brown Mackie College-Boise 2010 — 2012
Associate of Science (AS), Allied Health and Medical Assisting Services
Mauldin High School 1997 — 2001
High School/Secondary Diplomas and Certificates
AAA Ohio Auto Club June 2010 - January 2012
Columbus State Community College 2012 - 2012
Dial America Marketing 2011 - 2011
Skills
PowerPoint, Word, Excel, Spreadsheets, Graphs, Teleservice, Customer Service, Logistics, Short Sales, Cashiering, Computer Literate
Education
Northwest career center 2008 — 2009
Columbus State Community College
East highschool
Native Sun Natural Foods Market July 2002 - Present
Dial America Marketing January 1998 - January 2002
Skills
Retail, Customer Service, Microsoft Office, Demand Planning, Consumer Products, Grocery, Pricing, Purchasing, Merchandising, Inventory Control, Food, Food Service, Training, Sales, Inventory Management, Food Safety, Food & Beverage, Marketing Strategy
Education
Athens Technical College 2000 — 2002
Florida Community College at Jacksonville
Macy's March 2014 - Present
Kmart Corporation June 2012 - April 2014
Dial America Marketing February 2014 - March 2014
Skills
Customer Service, People Skills, Multi Tasking, Compassion, Training, Energetic team player, Energetic Leader, Energetic Self-Starter
Education
East Carolina University 2010 — 2015
Fayetteville Technical Community College 2010 — 2013
Wells Fargo Capital Finance August 2014 - Present
Dial America Marketing May 2014 - Present
Wells Fargo 2008 - 2010
Skills
10 Key, Microsoft Excel, Internet, 40 wpm, Microsoft Word, Apple Safari, Internet Explorer, Apple OS, Apple Remote Desktop, iPad, iPhone, Teamwork, Team Building, Always Punctual, Customer Experience, Customer Service, Microsoft Office, Social Networking, Time Management, Sales
Education
Florida Community College at Jacksonville
Education
Dial America Marketing January 2013 - Present
Adecco Group November 2011 - December 2012
Skills
Microsoft Office, Communication, Basic Computer, Typing, Teamwork, Mathematical, Researching and planning, Organizational Structure, Organization &..., Time Management, Problem Solving, Detailed Organization, Visual Basic, Administrative..., Data Entry, Filing, Microsoft Excel
Education
ITT Technical Institute-Hilliard 2010 — 2014
Associates of Applied Science, Criminal Justice
Marysville High School
Beacon Hill Staffing Group May 2014 - Present
Pittsburgh Telephone Answering Service Company January 2013 - September 2013
Dial America Marketing August 2012 - January 2013
Target December 2010 - April 2011
Carlow University Grace Library January 2009 - May 2010
The Pittsburgh Promise 2009 - May 2010
CVS Caremark Corporation November 2007 - April 2008
Steve and Barry's November 2007 - January 2008
JCPenney December 2006 - February 2007
Skills
Microsoft Word, Microsoft Excel, PowerPoint
Education
Carlow University 2014 — 2016
Accounting Certificate
Carlow College 2008 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
American University of Rome 2012 — 2012
Accounting
Jacksonville, Fl February 2011 - May 2011
Dial America Marketing May 2010 - January 2011
Skills
Account Management, Customer Satisfaction, Leadership, Sales Operations, Time Management, Sales
Education
University of North Florida 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations, Senior
Florida State College at Jacksonville 2010 — 2013
Associates, Business Administration
DialAmerica November 2014 - Present
DialAmerica Marketing December 2012 - November 2014
DialAmerica August 2012 - December 2012
Dial America Marketing March 2010 - August 2012
Dial America Marketing March 2010 - July 2010
DialAmerica July 2009 - March 2010
Skills
Contact Centers, Direct Marketing, Lead Generation, Call Centers, Customer Retention, Telemarketing, Account Management, CRM, Customer Satisfaction, Customer Experience, Management, Marketing, Inbound Marketing, B2B, Analytics, Email Marketing, Marketing Strategy, Online Advertising, Sales Operations, Social Media Marketing, Social Networking, Leadership, Sales, Training
Education
William Paterson University of New Jersey 2008 — 2011
Bachelor's, Chemistry
Hampton University 2003 — 2006
Chemistry
Dwight Englewood School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
New Beginnings Ministries, Inc. October 2013 - Present
Wesley Spectrum Services January 2011 - Present
Dial America Marketing February 2007 - January 2010
Precision Response Corporation (PRC) August 2004 - October 2006
Skills
Community Outreach, Data Entry, Event Planning, Fundraising, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Visio, Microsoft Publisher, Time Management, Access, Administrative..., Public Speaking, Team Building, Customer Service, Nonprofits, Coaching
Education
Point Park University 2014 — 2016
Master of Business Administration (MBA), International Business
University of Phoenix 2008 — 2012
Bachelor's degree, Business Administration and Management, General
Pennsylvania State University-Penn State Greater Allegheny
Walmart October 2013 - Present
Dial America Marketing July 2007 - September 2010
Full Service Network February 2008 - July 2009
Barth Family Restaraunts (McDonalds) April 1998 - February 2008
Skills
Insurance, Customer Satisfaction, Outlook, Data Entry, Microsoft Excel, Troubleshooting, Account Management, Customer Experience, Customer Retention, Team Building, Leadership, Time Management, Salesforce.com
Education
Colorado Technical University 2010 — 2013
Bachelor of Science, Criminal Justice; Criminal Justice
청강아카데미학원 2010 — 2013
Associates, Science and Criminal Justice October
Duff's Business Institute 2000 — 2001
Diploma, Medical; Medical
Carrick High School 1994 — 1997
GED, academic
Harley-Davidson Motor Company January 2014 - Present
Jacobson Companies September 2013 - March 2014
First Student August 2012 - March 2013
United States Postal Service 2011 - 2012
ServiceLink September 2011 - November 2011
Dial America Marketing May 2011 - September 2011
Eat'n Park Hospitality Group September 2010 - April 2011
vocellis call center March 2008 - July 2008
Fiori's Pizzeria September 2007 - October 2007
Skills
Sales, Psychotherapy, Social Services, Psychology, Data Entry, Customer Service, Supervisory Skills, Conflict Resolution, Policy, Public Speaking, Government, Microsoft Word, Microsoft Office, Community Outreach, Outlook, PowerPoint, Microsoft Excel, Training, Leadership, Nonprofits
Education
Community College of Allegheny County 2009 — 2011
Associates Degree, Social Sciences
ccac 2009 — 2011
social work, Vocational Rehabilitation Counseling/Counselor
Langley Highschool 2007 — 2009
high school, General Studies
Authentic Images by Lady L December 2009 - Present
Dial America Marketing 2010 - 2012
Skills
Portrait Photography, Commercial Photography, Lightroom, Photos, Portraits, Wedding Photography
Education
Academy of Art University 2013 — 2017
DTN / The Progressive Farmer April 2015 - Present
NABRASKA ELECTRONICS DESIGN AND MANUF. October 2006 - September 2012
Dial America Marketing March 2004 - October 2006
Nebraska promotions January 2001 - February 2004
Skills
Microcontrollers, Electronics, PCB design, Manufacturing, Electrical Engineering, Embedded Systems, Product Development, Power Electronics, Testing, Analog Circuit Design, C, Customer Service
Education
PennFoster 2012 — 2013
Jewelry Design/Repair/Manuf., Watchmaking and Jewelrymaking
Edmonds Community College 1993 — 1995
GED, Basic Skills and Developmental/Remedial Education
Time Warner Cable August 2013 - Present
Marc's September 2008 - October 2013
Dial America Marketing October 2012 - July 2013
Hollywood Studio theatre October 2007 - August 2008
Panera Bread April 2007 - October 2007
Skills
Social Networking, Facebook, Sales, Customer Service, Social Media, Data Entry, Customer Satisfaction, Time Management, Retail
Education
Columbus State
no degree yet, Public Relations/Image Management
Dial America Marketing August 2014 - Present
Avon February 2013 - September 2014
TruGreen March 2014 - May 2014
Kohl's Department Stores August 2013 - April 2014
Panera Bread November 2011 - July 2013
Mighty Taco June 2010 - December 2010
Skills
Restaurant Management, Cashiering, Apparel, Cosmetics, Sales, Cosmetology, Customer Service, Telephone Skills, Retail, Store Management, Retail Sales, Inventory Management, Inventory Control
Education
Erie Community College 2012 — 2014
Business Administration and Management, General
Medaille College 2011 — 2012
Business Administration and Management, General
MyKnoxZilla and Knoxville Marketing Co. January 2012 - Present
Dial America Marketing February 2011 - February 2013
AllianceOne December 2008 - May 2009
Skills
Mobile Marketing, Mobile Applications, Graphic Design, Research, Music, Museums, Teaching
Education
University of Tennessee-Knoxville 1998 — 2005
Jacksonville State University 2000 — 2004
Clair E Gale
City of Springfield, IL March 2014 - Present
University of Illinois Springfield June 2013 - March 2014
Kentucky Division of Water August 2007 - August 2012
Lexington Ballet Company January 2008 - December 2011
Indiana University Bloomington August 2004 - July 2006
Town of Normal May 2005 - August 2005
Dial America Marketing August 2001 - August 2004
Town of Normal 1998 - 1999
Skills
Customer Service, Event Planning, Research, Program Development, Public Speaking, Legal Writing, Public Meeting..., Microsoft Office, Access, PowerPoint, Project Management, Training, Policy, Public Policy, Nonprofits, Government, Data Analysis, Leadership, Volunteer Management, Human Resources, Grant Writing, Policy Analysis, Management, Analysis, Community Outreach
Education
Indiana University Bloomington 2004 — 2006
MPA, Economic Development
Monmouth College 1997 — 2001
BA, Political Science
American University 1999 — 1999
International Business
Colorado Technical University January 2011 - Present
Dial America Marketing January 2011 - Present
Croy/Pressley March 2002 - November 2006
Skills
Clerical Duties, Customer Service
Education
Colorado Technical University
Associate of Science, Health Administration Services
StemGenex® March 2015 - Present
StemGenex® February 2015 - March 2015
StemGenex® April 2014 - February 2015
Millennium Laboratories March 2013 - March 2014
Dial America Marketing March 2012 - March 2013
Target January 2010 - March 2012
Sitel December 2008 - December 2009
Lonestar Steak House and Saloon November 2007 - August 2009
John R. Grubb YMCA July 2005 - October 2007
Skills
Management, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Communication, Sales, PCR, Gel Electrophoresis, Western Blotting, Pipetting, Teamwork, Team Leadership, Retail, Leadership, PowerPoint, Training, Event Planning, QuickBooks
Education
Drake University 2004 — 2008
Biochem Cell Molecular Biology, Science
Drake University 2004 — 2008
Biochem Cell Molecular Biology, Biochem Cell Molecular Biology
SCDMV July 2015 - Present
Paycation Travel March 2015 - Present
General Information Services June 2010 - July 2015
SCDMV March 2005 - July 2015
Dial America Marketing February 2003 - November 2003
Coastal Electric Cooperative May 2001 - January 2003
Skills
Customer Service, Microsoft Office, PowerPoint, Word, Public Speaking, Event Planning, Data Entry
Education
Webster University 2006 — 2009
Master of Arts, Human Resources Management
Charleston Southern University 1999 — 2003
Bachelor of Science, Sociology
Walterboro High 1995 — 1999
HS Diploma
Dollar Energy Fund October 2011 - Present
Pear Transportation Company November 2010 - Present
Dial America Marketing January 2007 - October 2010
Education
Art Institute of Pittsburgh 2007 — 2011
Bachelors of Science, Advertising
Community College of Allegheny County
Coursework, General studies
Disability Advocates of Kent County August 2014 - Present
Dial America Marketing August 2010 - February 2011
Marriott International 2010 - 2011
Skills
Event Planning, Interviews
Education
Grand Rapids Community College 2012 — 2013
Human Services, Social Worker, B
The Computer Institute of Phoenix Arizona 2006 — 2007
Diploma, MIcrosoft Portfolio
Benchmark Education Company February 2015 - Present
Dial America Marketing April 2013 - November 2014
Saks Incorporated August 1998 - November 2011
Park Avenue Office June 1992 - February 1998
Guyana Broadcasting Corporation January 1982 - April 1992
Skills
Customer Service, Customer Satisfaction, Customer Relations, Problem Solving, Microsoft Office, Teamwork, Client Relationship..., Retail, Inventory Management, CRM, Organization, Outlook, Microsoft Word, Event Planning, Microsoft Excel, Strategic Planning, Training, Leadership, Sales, Team Building, Visual Merchandising, Management, Team Leadership, Public Relations, Social Media, Event Management
Education
SUNY Purchase 2013 — 2014
Liberal Arts, Communications
City University of New York City College 1994 — 1997
Incomplete, Communications
Borough of Manhattan Community College 1992 — 1994
Associate of Arts (A.A.), Communication and Media Studies
YES Prep Public Schools August 2014 - Present
Dial America Marketing June 2012 - May 2014
Jackson State University September 2008 - April 2012
Jackson State University Dance Ensemble August 2009 - May 2010
Scott Inn May 2006 - August 2008
Skills
Social Skills, Customer Service, Entertainment, Time Management, Microsoft Office, Marketing, Social Media, Exceptionally well..., Multitasking Skills, Motivated self-starter, Always Punctual, Adapter, Open Minded, Technology, Entertainment Management, Social Media Marketing, Promotions, Advertising, Blogger, Market Research, Digital Marketing, Event Planning, Event Management, Email Marketing, Online Advertising, Online Marketing, Keynote, Website Development, Dance, Film, Sales, Telecommunications, Performing Arts, Coordinating Events
Education
Full Sail University 2012 — 2013
Master of Science (M.S.), Entertainment Business
Jackson State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
MVI PROPLANT, Inc. June 2014 - Present
Cadillac Jack December 2011 - February 2014
Books A Million August 2009 - January 2010
Express Employment Professionals April 2007 - July 2009
Dial America Marketing 2006 - 2007
Ageless Remedies Medical Spa 2006 - 2006
Skills
Payroll Processing, American Sign Language, Hiring, Documentation, Interviewing, Onboarding, Employee Benefits, International..., Recruiting, Interviews, Leadership, Software Documentation, Employee Relations, Personnel Management, Payroll, Human Resources, Team Building, Deferred Compensation, Time Management, Management, Applicant Tracking..., Cold Calling, Social Networking, Talent Acquisition, Training, College Recruiting, Talent Management, Sales, Background Checks, HRIS, Sourcing, Performance Management, Benefits Administration, Technical Recruiting, Internet Recruiting
Education
The University of Georgia 2003 — 2007
BA, Linguistics
Georgia Perimeter College 2009 — 2011
Certificate, Sign Language Interpreting
Dial America Marketing July 2013 - Present
City of Cleveland January 2013 - Present
Bryant & Stratton College March 2012 - January 2013
Power Direct April 2010 - September 2011
Progressive Plastics September 2007 - October 2008
Skills
Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Publisher, Time Management, Always Punctual, Communication, Dedicated Professional, Determination, PowerPoint, Data Entry, Telephone Skills, Spreadsheets, Administrative..., Community Outreach, Customer Service
Education
Bryant & Stratton College-Cleveland 2011 — 2013
Associate's degree, Criminal Justice, 3.8
Mary Kay Consultant December 2013 - Present
FL Department of Revenue September 2013 - Present
Pilot Flying J October 2010 - March 2013
Load Lifters September 2006 - October 2010
FAMU Chemistry Department January 2010 - March 2010
Dial America Marketing April 2005 - April 2006
ACCENT Marketing December 2003 - January 2005
Walmart October 2002 - January 2004
Publix Super Markets July 1998 - August 2002
Skills
Windows, Teaching, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Data Entry, Call Centers, Customer Satisfaction, Customer Support, Internet, Email, Microsoft Power Point, Social Media, Sales, Time Management, Training, Problem Solving, Cashiering
Education
Florida A&M University 2007 — 2010
A.A., Biology, Chemistry, Spanish
RCN February 2015 - Present
Quill November 2012 - February 2015
Comcast Cable October 2009 - July 2012
Ala Carte Entertainment October 2001 - April 2010
Staffing Now February 2009 - July 2009
Dial America Marketing September 2008 - January 2009
Super Dance Records August 1999 - September 2008
Sherwin Williams September 1995 - July 2002
Skills
Broadband, Telecommunications, Direct Sales, Call Center, Cable Television, Telephony, Customer Retention, VoIP, Cold Calling, Customer Satisfaction, Wireless, Account Management, Sales Operations, Sales, Sales Management, Retail, Call Centers, Customer Service, Marketing, Management, B2B
Education
National Louis University 2014 — 2016
Bachelor's degree, Management
Columbia College Chicago 1999 — 2000
N/A, Radio and Television Broadcasting Technology/Technician, 2.1
William Rainey Harper College 1996 — 1999
Associate of Arts (A.A.), General Studies, 3.2
Eagle Eye Enterprises July 2015 - Present
The Gentle Cycle Resale Shop July 2013 - August 2014
SP Data February 2011 - September 2012
US Census Bureau June 2008 - January 2012
Dial America Marketing October 2010 - February 2011
Skills
PowerPoint, Microsoft Office, Leadership, Quality Assurance, Knowledge Management, Team Leadership, Customer Service, Customer Satisfaction, Coordination, Problem Solving, Data Analysis, Software Documentation, Government
Education
Strayer University 2011 — 2014
Bachelor of Science (BS), Information Systems
Rocky River High School 2002 — 2005
Diploma
Arcadia University
Arcadia University
Grainger January 2014 - Present
Nouveau Contour, USA March 2013 - November 2013
Dial America Marketing March 2012 - March 2013
Cranberry Township, Pa August 2008 - May 2009
Ft. Hood, Tx August 2004 - August 2008
Skills
Elementary Education, Lesson Planning, Public Speaking, Microsoft Word, Customer Service, PowerPoint, Teacher Training, Microsoft Office, sales, Telecommunications, security, leadership, training, Operating Systems, Coaching
Education
University of Phoenix-West Florida Campus 2010 — 2012
Associate of Arts, Elementary Education
Career Training Academy-Pittsburgh 2008 — 2009
Certificate of Therapeutic Massage Technician, Massage Therapy
Full Sail University February 2015 - August 2015
Self Employed August 2007 - October 2013
Dial America Marketing November 2011 - May 2012
UHAB February 2006 - February 2007
Skills
Marketing, Marketing Communications, Social Media, Social Networking, Customer Service, Online Marketing, Composition Analysis, Design Analysis, Design Concepts, Media Creation Analysis, Business Blog Analysis, Visual Web Analysis, Audiovisual Media..., Microsoft Office, Social Media Marketing, Advertising, Entertainment
Education
Full Sail University 2011 — 2016
Bachelor’s Degree, Marketing
Full Sail University 2015 — 2015
Graduate Certificate, Media Communications, 2.7
Carnegie Library of Pittsburgh June 2015 - Present
Carnegie Library of Pittsburgh October 2013 - Present
Carnegie Library of Pittsburgh May 2012 - Present
Univeristy of Pitts 2012 - Present
Roth Carpet Cleaning May 2011 - May 2012
Carnegie Library of Pittsburgh June 2008 - May 2011
Dial America Marketing October 2005 - February 2006
Infocision Management Co June 2002 - September 2005
Skills
Public Speaking, Training, Budgets, Team Building, Purchasing, Outlook, Online Research, Leadership Development, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Job Scheduling, Targeted Selection..., New Hire Training, Problem Solving, Sales Presentations, Satisfied Clients, Event Planning, Union Relations, Employee Relations, Sales, Marketing, Customer Service, Leadership, Social Media, Customer Satisfaction, Time Management, Nonprofits, PowerPoint
Education
University of Pittsburgh 2012 — 2015
Bachelor of Science in Business Administration (BSBA), Marketing/Marketing Management, General
Community College of Allegheny County 2009 — 2012
Associate of Science, Business Administration and Management; Business, 3.82
SolarCity March 2015 - Present
SolarCity August 2014 - Present
CNA Insurance July 2013 - October 2013
Connextions / United Health Care April 2012 - July 2013
Wyndham Vacation Ownership August 2005 - July 2011
Equilliance Mortgage July 2004 - August 2005
HFC Bank May 2002 - May 2004
Household Finance May 2002 - March 2004
Fleet Bank April 2000 - May 2002
Dial America Marketing May 1998 - February 2000
Skills
Microsoft Office, Time Management, Analysis, Sales Process, Call Center, Customer Service, Customer Satisfaction, Recruiting, Customer Retention, Team Building, Sales, Applicant Tracking..., Account Management, Sales Management, Training, Cold Calling, Employee Relations, Talent Acquisition, Outlook, Coaching, Salesforce.com, Customer Experience, Strategic Planning, Human Resources, Leadership, Process Improvement, Forecasting, Business Analysis, Negotiation, Software Documentation, Business Development, Management, Call Centers
Education
Villanova University
Mastering Business Analysis, Project Management for IS/IT Professionals
City University of New York-John Jay College of Criminal Justice 1995 — 1999
Legal Studies, Legal Studeis
University of Phoenix
Criminal Justice and Corrections
Westbury
Dalia Motors Used Auto Dealer December 2014 - Present
Dial America Marketing February 2012 - 2012
Walmart 2011 - 2012
Keebler 2010 - 2011
Durden 2008 - 2010
Fresh Air BBQ 2007 - 2010
Golden Pantry Food Stores May 2006 - July 2008
Pilgrims Pride Chicken Poultry April 2006 - June 2008
Video warehouse 2005 - 2006
McDonalds UAE 2003 - 2005
Skills
Teaching, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Project Management, Social Media, Event Planning, Accounting, Teamwork, Sales, Management, Public Relations, Event Management, Project Planning, AutoCAD, Marketing Communications, B2B, Business Development, Training, Social Networking, B2B Marketing, Customer Service
Education
Ashford University 2015 — 2019
Bachelor's Degree, Criminal Justice and Corrections
Lanier Technical College 2006 — 2007
Associate's degree, Criminal Justice and Corrections
Winder Barrow High School 2002 — 2005
Diploma, Tech Prep
Lowe's Home Improvement October 2013 - Present
iQor March 2013 - October 2013
Dial America Marketing February 2010 - February 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Outlook, Healthcare
Education
Charleston Southern University 2010 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Accurate Noel Services January 2015 - Present
Home Defense Law Group June 2013 - August 2014
Kaufman, Englett and Lynd 2012 - 2013
Dial America Marketing 2012 - 2013
Total Merchant Services 2011 - 2013
Orlando Business Center 2005 - 2008
Supra Medical Supplies 2003 - 2005
Skills
Time Management, Real Estate, Problem Solving, Data Entry, Loss Mitigation, Loan Modifications, Negotiation, Customer Satisfaction, Financial Analysis, Customer Experience, Project Management, Administrative..., Invoicing, Document Review, Community Outreach, Business Development, Business Strategy, Strategic Planning, Cold Calling, Wordperfect, Customer Retention, Mortgage Lending, Office Management, Interviews, Social Networking, Bankruptcy, Teamwork, Coaching, Telemarketing, Inventory Management, Account Management, Employee Training, Lead Generation, Contract Negotiation, Selling, Inside Sales, Sales Process, Forecasting, Legal Compliance, Spanish, Critical Thinking, Legal Assistance, Title Insurance, Telephone Skills, Loan Servicing, Customer Service, Customer Insight, Customer Support, Financial Reporting, Management
Education
Florida Metropolitan University
Film & Video, Television Production
La Salle
Hot Topic May 2015 - Present
Pure Romance by Jen March 2015 - Present
Charlotte Russe August 2014 - May 2015
MarketStar/Omnicom May 2013 - September 2014
Dial America Marketing 2012 - 2012
Gap Inc./Old Navy November 2009 - October 2011
Skills
Merchandising, Merchandise Planning, Sales, Cashiering, Cash Handling Experience, Retail, Logistics, Medical Terminology, Customer Service, Customer Satisfaction, Cleaning, Problem Solving, Management, Healthcare, Computers, Typing, Phone Etiquette, Telemarketing, Planograms, Retail Sales, Visual Merchandising, Store Operations, Inventory Control, Inventory Management, Telephone Skills, Customer Experience, Trend Analysis, New Hire Training, Driving Results, Schedules, New Store Openings, Highly detail oriented
Education
Greenville Technical College 2011 — 2014
Nursing Science
Chattahoochee Valley Community College 2009 — 2009
Certificate, Certified Nursing Assistant
CVS Health October 2014 - Present
Pittsburgh Fashion Week May 2011 - Present
JCPenney January 2012 - February 2015
Ambiance Boutique July 2012 - April 2013
Nordstrom May 2012 - July 2012
Kelly's Closet April 2012 - July 2012
Dial America Marketing 2009 - 2010
Target October 2008 - January 2009
Things Remembered September 2008 - January 2009
Sitel 2008 - 2009
Skills
Customer Service, Sales, Marketing, Social Media Outreach, Guest Service Management, Fashion Writing, Media Planning, Abstract Paintings, Non-profits, Counseling Psychology, Skin Care Products, Visual Merchandising, Event Planning
Education
Art Institute of Pittsburgh 2009 — 2012
Bachelor of Applied Science, Fashion Retail Management
Corning Community College 2007 — 2009
Business Management, Customer Service and Sales
ADP April 2015 - Present
Xerox July 2010 - February 2015
Dial America Marketing November 2008 - July 2010
Skills
Managed Print Services, Strategic Planning, Customer Satisfaction, Problem Solving, Workflow Management, Technology Management, Asset Managment, Asset Management, Direct Sales, Leadership, Sales, Sales Management, Selling, Six Sigma, Solution Selling, Sales Process, Sales Operations, Management, Salesforce.com, Account Management, Customer Service
Education
State University of New York College at Brockport 2005 — 2008
BS, Business Admin/ Marketing Concentration
Genesee Community College
IBM August 2014 - Present
Discover Financial Services August 2013 - January 2014
JPMorgan Chase September 2011 - August 2013
JP Morgan Chase February 2009 - September 2011
JP Morgan Chase August 2006 - February 2009
Dial America Marketing 2005 - 2006
Next Dimension Inventions 2001 - 2005
Verio 1998 - 2000
Verio 1998 - 2000
Skills
Voice Over, Graphic Design, Organizing, Troubleshooting, TCP/IP, DNS, VPN, Switches, Access, Routers, Technical Support, Networking, Windows, VoIP, Hardware, Help Desk Support, Banking, Credit, Microsoft Office, Microsoft Excel, Call Centers, Software Documentation, Process Improvement, Windows 7, System Administration, Customer Service, Project Management
Education
DeVry University-Ohio 2007 — 2013
Bachelor's degree, Network and Communications Management
International Business College 1996 — 1998
Diploma, Network Operations Tech
Mohawk Valley Community College 1989 — 1991
Courses, Media Marketing
Peru Central
High School, General Studies
Cigna March 2014 - Present
Kaytee Christine January 2008 - Present
CardWorks Servicing March 2013 - March 2014
Carson Smithfield LLC July 2012 - March 2013
MMI Marketing January 2012 - April 2012
Dial America Marketing October 2011 - February 2012
ePeople Healthcare April 2011 - August 2011
Skills
Training, Time Management, Recruiting, Management, Customer Service, Data Entry, Outlook, Leadership, Social Media Marketing, Interviews, Software Documentation, Team Building, Microsoft Office, Health Insurance, Training And Development, Sales, Technology, Customer Service..., Account Management, Marketing, Windows 7, Analysis, Administrative..., Writing, Photography, Blogging, Interior Design, Special Effects Makeup, Makeup Artistry, Fashion Design
Education
Community College of Allegheny County 2015 — 2019
Associate’s Degree, Psychology, Sociology
Kaplan Career Institute-Pittsburgh 2008 — 2009
Fashion Merchandising
Centene Corporation November 2014 - Present
Chase 2014 - November 2014
Dial America Marketing August 2013 - October 2014
INDEPENDENT HEALTH AGENT August 2013 - February 2014
Connextions January 2013 - August 2013
Connextions August 2011 - May 2013
Safelite AutoGlass February 2007 - June 2011
Limited Brands February 2005 - February 2006
Abercrombie & Fitch August 2004 - February 2005
Skills
Microsoft SQL Server, Business Analysis, Oracle, Troubleshooting, Systems Analysis, Windows Server, XML, Cognos, Web Services, System Administration, Mainframe, SharePoint, Health Insurance, Visual Basic, Process Improvement, Software Documentation, Analysis, Data Migration, Databases, Access, Training
Education
Central Ohio Technical College 2015 — 2019
Nursing
The Ohio State University
AT&T February 2013 - February 2014
Dial America Marketing December 2012 - February 2013
USARMY June 1998 - February 2011
US Army January 1998 - January 2011
USARMY 1998 - 2011
Department of Defense Certified Firefighter November 1998 - January 2001
Skills
Computer Hardware, Computer Repair, Software Installation, Microsoft Office, Microsoft Excel, Microsoft Word, Internet, HTML, XHTML, Java, Fitness, Office Administration, Office Equipment, Hazardous Materials, Firefighting, Firearms, Fire Safety, Adobe Acrobat, Army, Force Protection, Human Resources, Leadership, Security, Time Management, Training, Military, Military Experience, Military Operations, Weapons, Tactics, Military Logistics, Military Training, Homeland Security, Organizational..., Disaster Response, Customer Service, National Security, Counterterrorism, Team Leadership, Critical Thinking, Troubleshooting, Team Building, Security Operations, Employee Training, Outlook, Leadership Development, Emergency Management, Conflict Resolution
Education
East Tennessee State University 2011 — 2013
45 College Credit hours, Computer Science, 2.79
Millard West High School 1996 — 1998
Diploma, High School/Secondary Diplomas and Certificates
Bankers Life April 2015 - Present
Bank of America October 2011 - October 2014
Bank of America March 2010 - October 2011
Chase September 2008 - September 2009
Washington Mutual Savings Bank May 2007 - September 2008
AT&T October 2005 - May 2006
Dial America Marketing April 2005 - October 2005
Skills
Customer Service, Microsoft Excel, Sales, Leadership, Strategic Planning, Team Building, Training, Microsoft Office, Microsoft Word, Analysis, Banking, CRM, Finance, Insurance, Marketing, Mortgage Lending, Small Business
Education
City Colleges of Chicago-Harold Washington College 2014 — 2017
Psychology
Prosser Career Academy 2001 — 2005
Machine Shop Technology/Assistant
Atrium Staffing February 2015 - Present
Jaguar Land Rover North America March 2014 - January 2015
Sleepy's, The Mattress Professionals August 2013 - March 2014
Dial America Marketing June 2009 - August 2012
Skills
Customer Service, Auditing, Business Analysis, Business Development, CRM, Customer Satisfaction, Team Building, Training, Time Management, Sales, Team Leadership, Team Management, Microsoft Excel, Management, Leadership, Recruiting, Human Resources, Microsoft Office, Onboarding, Employee Relations, Teamwork, Employee Benefits, Talent Acquisition
Education
Mercy College 2013 — 2015
Master's Degree, Human Resources Management/Personnel Administration, General, 3.5
Hofstra University 2009 — 2013
Bachelor of Arts (B.A.), Business and Political Science, 3.4
ConServe January 2015 - Present
Cellular Sales November 2011 - December 2014
Dial America Marketing July 2009 - October 2012
NILICO August 2011 - October 2011
Skills
Integrity, Highly Ambitious, Communication, Exceptional Listener, Social Media, Social Networking, Solution Selling, Consultative Sales..., Creative Writing, Customer Service, Acting, Windows, Microsoft Word, PowerPoint, Innovation, Business, Client Rapport, Fashion, Internet, Leadership, Microsoft Excel, Multimedia, YouTube, Recruiting, Photoshop, Coordination, Cooperation, Customer Liason, Advocacy, Efficiency, Outstanding time..., Fiscally Responsible, Organizational..., Intellectual, Diversity, Engaging Public Speaker, Performance Poetry, Theatre, Customer Driven, Success Driven, Charismatic Leadership, Open Minded, Business Minded, Interpersonal..., Critical Thinking, Metacognition, Extrovert, Fast Learner, Sales, Respect
Education
Elmira College 2007 — 2008
Political Science and Government
RingCentral March 2015 - Present
RingCentral May 2014 - March 2015
RingCentral August 2013 - August 2014
ServiceSource August 2011 - August 2013
Qualcomm 2012 - 2013
Pastime Lanes November 2008 - May 2011
Dial America Marketing May 2010 - August 2010
Skills
Customer Service, Selling, Sales Operations, Sales, Leadership, Marketing, Sales Management, Forecasting, Call Centers, Salesforce.com, Account Management, Direct Sales, Sales Process, Solution Selling, Cold Calling, VoIP, CRM, B2B, Cloud Computing, Management, SaaS, Lead Generation, Customer Retention, Strategy, Business Development, Networking, Mobile Devices, Team Leadership, Microsoft Office
Education
Hastings College 2007 — 2011
Business Administration and Communication Studies, Business
Hastings College 2007 — 2011
Bachelor of Business Administration (B.B.A.) and Bachelor of Communication Studies
Liveops Inc March 2015 - Present
Farmers Insurance March 2014 - February 2015
Dial America Marketing April 2013 - March 2014
Alorica October 2012 - December 2012
New Mission Home Care October 2011 - March 2012
Skills
Licensed Property &..., Life & Health Insurance..., Insurance, Cashiering, Data Entry, Customer Service, Cash Management, Receptionist Duties, Telephone Skills, Clerical Skills, Cash Register, Internet Explorer, 10 Key, Filing, Call Centers
Education
Kaplan University 2014 — 2017
Bachelor of Technology (BTech), Information Technology
Kaplan College-El Paso 2010 — 2011
Diploma, Medical Office Assistant/Specialist
Socorro High School
Experian Marketing Services July 1999 - Present
Dial America Marketing 1997 - 1999
Skills
Segmentation, Analytics, Customer Acquisition, Direct Marketing, Email Marketing, CRM, Database Marketing, Project Management, Data Analysis, Data Warehousing, Data Management, Direct Mail, Customer Retention, Marketing Strategy, Strategic Planning, Analysis, Business Development, Multi-channel Marketing
Education
Indiana University Bloomington 1994 — 1999
BA in Psychology, Sociology, Social Psychology
Robert Half - Office team September 2014 - February 2015
Farmers Insurance July 2011 - September 2014
Crammer & Crammer January 2012 - June 2014
Dial America Marketing August 2011 - February 2012
Kelly Services July 2011 - February 2012
Daniels Scientific July 2010 - May 2011
United Stationers Supply October 2008 - February 2009
Abitibi Consolidated July 2001 - November 2008
Motion Control Corporation 1998 - 2001
Skills
MS Project, MS Office Suite, Visio, Internet, Mozilla, Business Objects, Lotus Notes, Customer Service, Salesforce.com, Quickbooks, Purchasing, Event Planning, Outlook, Administration, PowerPoint, Word, Excel, Administrative Support, Microsoft Office, Problem Solving, Teamwork, Adobe Acrobat, Access, Accounts Payable, Customer Relations, Data Entry, Supervisory Skills, SAP, Time Management, Team Building, Employee Relations, Account Management, Event Management, Interviewing, Scheduling, Inventory Management, Troubleshooting, Office Management, English, Public Speaking, Billing, Invoicing, Coordination, Planning, Customer Satisfaction, Process Scheduler, Microsoft Excel, Administrative..., Project Planning, Interviews
Education
Henry Ford Community College
Accounting
Franklin University February 2013 - Present
TekCollect February 2012 - Present
Dial America Marketing June 2011 - August 2011
Wright State University January 2011 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Conflict Resolution, High Level Of..., Customer Service, Collections, Data Entry, Bilingual-English/Spanis..., Learning Quickly, Computer Proficiency, Multi Tasking, Comfortable working..., Teamwork, Team Leadership, Self-starter, Self Directed, Pay Close Attention to..., Written & Verbal..., Administrative Office..., High Organizational..., dependable, driven by challenges..., Initiator, Highly personable, Telephone Skills
Education
Wright State University 2010 — 2011
Marion-Franklin High School 2006 — 2010
Columbus Spanish Immersion Academy 1996 — 2006
Spanish Language and Literature
Franklin University
Criminal Justice/Law Enforcement Administration
Carnegie Learning April 2015 - Present
Donor Services Group 2014 - 2015
The Gersh Experience/The Gersh Academy 2013 - 2014
EDMC/South University 2010 - 2013
Pittsburgh Public Schools: Arlington ALA PreK-8 January 2010 - May 2010
JCPenney 2009 - 2010
Dial America Marketing May 2008 - September 2009
Seton LaSalle High School August 2008 - April 2009
Skills
Recruiting, Direct Sales, Microsoft Office, Student Counseling, Higher Education, Group Therapy, Individual Therapy, Psychotherapy, Time Management, Staff Development, Customer Service, Training
Education
Duquesne University 2006 — 2010
MSEd., School Counseling
State University of New York at Buffalo 2001 — 2006
Bachelor of Arts (B.A.), Psychology
jcpenney July 2013 - Present
Dial America Marketing June 2010 - November 2011
Gause & Son Jeweler's October 2008 - March 2010
JBRobinson Jeweler's January 2007 - September 2007
Kay Jeweler's March 2006 - January 2007
JBRobinson Jeweler's February 2005 - March 2006
jcpenney 2006 - 2006
Kay Jeweler's August 2004 - January 2005
jcpenney January 2003 - August 2004
jcpenney February 2002 - January 2003
Skills
Art, Photoshop, Drawing, Microsoft Office, PowerPoint, Microsoft Word, Painting
Education
College of Central Florida 2012 — 2016
Great Basin College 2001 — 2002
Art Teacher Education, 3.0
Debevoise & Plimpton October 2009 - Present
Dial America Marketing 2003 - 2005
Education
Saint John's University School of Law 2006 — 2009
J.D.
Columbia University in the City of New York 1998 — 2002
BA, Economics
Roper St. Francis Healthcare February 2013 - Present
Charleston Advertising Group December 2012 - Present
The Mind Canvas September 2008 - Present
Dial America Marketing 2008 - 2011
Skills
Poetry, Speech Writing, Resume Writing, Creative Writing, Analytical Writing, Trend Identification, Digital Art, Computer Art, Online Publishing, Blogging, Social Promotion, Microblogging, Social Bookmarking, Search Engine Submission, Traffic Building, Image Optimization, Social Networking..., Program Management, Program Oversight, Politics, Foreign Policy, American Politics, Political Behavior, Political Systems, Image Processing, Trend Following, Social Networking Sites, Management, Leadership, Social Media Marketing, Telemarketing, Social Networking, Publishing, Sales
Education
Florida Institute of Technology 2004 — 2008
Bachelor of Science (B.S.), Business Administration, Management and Operations
Economic Opportunity Council of Suffolk, Inc. October 2013 - Present
WBLI/WBAB (Cox Radio) June 2010 - January 2011
fishbat 2011 - 2011
K92FM Promotions January 2010 - May 2010
WNSC Radio Station August 2009 - May 2010
University of Central Florida March 2009 - May 2010
United Family Services June 2007 - October 2007
Dial America Marketing September 2006 - May 2007
Lowe's March 2006 - July 2006
United States ArmyAssorted Places January 2003 - January 2005
Skills
Public Speaking, Social Networking, Social Media, Social Media Marketing, Facebook, Marketing, Advertising, Business Development, Sales, Writing, Small Business, Event Planning, Sales Management, Public Relations, Leadership, Customer Service, PowerPoint, Marketing Communications, Email Marketing, Event Management, Online Advertising, New Business Development, Marketing Strategy, Online Marketing, Creative Writing, Entrepreneurship
Education
Hofstra University 2011 — 2013
MA, Speech Communication and Rhetorical Studies, 3.48 GPA
University of Central Florida 2008 — 2010
BA, Radio/Television
Valencia Community College 2005 — 2008
Associate's, Liberal Arts
United States Army 2003 — 2005
Springstead High School 1998 — 2002
High School Diploma, General Studies
Buffalo Examiner September 2009 - Present
Open Road Acura of Wayne March 2012 - February 2015
Hearst Media Services February 2011 - November 2011
Dial America Marketing December 2010 - February 2011
Combined Insurance August 2010 - November 2010
New Directions November 2006 - August 2009
Aspire of Western New York August 2000 - November 2006
Brothers of Mercy May 1999 - August 2000
Water of Aurora November 1994 - April 1999
Skills
Online Advertising, Sales, Customer Service, Social Media, Management, Marketing Strategy, Program Management, Social Media Marketing, Account Management, Training, Public Relations, Social Networking, Budgets, Customer Retention, Cold Calling, Marketing, New Business Development
Education
Buffalo State College 2000 — 2006
Bachelor of science, Social Work
Erie Community College
Associate, Liberal Arts
Purch May 2015 - Present
Matomy Media Group November 2013 - May 2015
ValueClick Media April 2013 - November 2013
ANUCO December 2011 - April 2013
Chimento Studios May 2007 - April 2013
CUnet April 2010 - December 2011
Postworks November 2006 - April 2007
Dial America Marketing March 2006 - June 2006
Skills
Advertising, Photoshop, InDesign, Graphic Design, Illustrator, Online Advertising, Email Marketing, Marketing, Online Marketing, Illustration, Digital Illustration, Logo Design, Affiliate Marketing, SEO, SEM, Web Analytics, QuarkXPress, Corel Draw, Affiliate Management, Google Analytics, Adobe Creative Suite, Microsoft Office, Pay Per Call, Mobile Advertising, CRM, Digital Marketing, Dreamweaver, Direct Marketing, Interactive Marketing
Education
William Paterson University of New Jersey 2011 — 2011
Certification, Digital Graphic Design
William Paterson University of New Jersey 2007 — 2009
Bachelor's Degree, Business Administration; Marketing
Bergen Community College 2001 — 2005
Associate's Degree, Liberal Arts
Initiative June 2014 - Present
PHD January 2013 - Present
American Advertising Federation National Student Advertising Competition September 2011 - May 2012
Marist College September 2008 - May 2012
Dial America Marketing June 2009 - January 2011
2GB Radio Station August 2010 - November 2010
Skills
Sales, Budgets, Social Networking, PowerPoint, Editing, Microsoft Office, Public Speaking, iMovie, Photoshop, Microsoft Excel, Microsoft Word, Marketing, Research
Education
Marist College 2008 — 2012
Bachelor of Arts, Communication
Australian Catholic University
Study Abroad Program
Bank of America May 2014 - Present
Bank of America August 2013 - September 2014
Bank of America July 2011 - February 2014
Bank of America March 2009 - July 2011
Dial America Marketing June 2005 - February 2009
Skills
Management, Leadership, Marketing, Strategic Planning, Sales, Project Management, Strategy, Customer Service, Business Development, Marketing Strategy, Data Quality Control, Process Improvement
Education
New York Institute of Massage Inc 2004 — 2005
Massage License, Massage Therapy/Therapeutic Massage
Le Moyne College 1999 — 2003
Bachelor’s Degree, Elementary Education and Teaching, Psychology
The Boston Consulting Group October 2014 - Present
Dennis, Corry, Porter & Smith June 2013 - October 2014
Morris, Manning & Martin, LLP December 2012 - June 2013
P.F. Chang's China Bistro February 2012 - December 2012
On The Border July 2010 - February 2012
Dial America Marketing January 2010 - June 2010
Skills
Client Support, Excellent Communication..., Skilled Multi-tasker, Customer Service, Customer Satisfaction, Microsoft Word, Microsoft Excel, Microsoft Office, Marketing, Sales, Teamwork, Leadership, Organization Skills, Event Planning, Data Entry, Real Estate, PowerPoint, Outlook, Hospitality, Social Media Marketing, Social Networking
Education
Georgia State University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Gainesville State College 2007 — 2009
Associates degree, Business Administration
Habitat For Humanity of Omaha August 2007 - Present
Dial America Marketing 1989 - 1999
Education
Creighton University 1984 — 1989
City of Tallahassee June 2008 - Present
City of Tallahassee May 2007 - June 2008
General Motors 2006 - 2006
Dial America Marketing 2001 - 2003
Skills
Social Media, Leadership, Market Research, Advertising, Marketing, CRM, Brand Development, Fundraising, Program Management, Sales, Public Relations, Analysis, Outlook, Training, Social Media Marketing, Community Outreach, Social Networking, Strategic Planning, Facebook, Time Management, Marketing Strategy, Online Advertising, Customer Satisfaction, Marketing Communications, Project Management, Event Planning, Market Planning, Management, PowerPoint, Budgets, Blogging, Graphic Design, Microsoft Excel, Email Marketing, Event Management, Digital Marketing, Microsoft Office, Public Speaking, Customer Service, Integrated Marketing
Education
Florida State University - College of Business 2002 — 2006
Bachelor of Science in Business Administration, Marketing
Plecco Technologies, Inc. January 2005 - Present
BenefitFocus Incorporation February 2009 - April 2009
IQOR January 2005 - February 2009
National Association for Continence May 2008 - July 2008
Dial America Marketing September 2004 - January 2005
IRMC January 2003 - June 2004
Education
College of Charleston 2005 — 2009
Bachelor of Arts, Corporate Communication
Johnson & Wales University 1999 — 2002
Associates degree, Culinary Arts
ARC March 2014 - Present
Healing Coalition February 2006 - Present
Wal-Mart October 2007 - May 2013
Dial America Marketing May 2000 - February 2005
Skills
Photoshop, Illustrator, InDesign, Graphic Design, Adobe Creative Suite, Microsoft Office, Web Design, Photography, HTML, Logo Design, Illustration, PowerPoint, Typography, Microsoft Word, Dreamweaver, Social Media, CSS, Microsoft Excel, Advertising
Education
Everest University-South Orlando 2014 — 2016
Bachelor's Degree, Accounting and Finance
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Accounting
Good Done Great February 2015 - Present
Good Done Great January 2013 - February 2015
Carolina Financial Corporation September 2006 - January 2013
Dial America Marketing February 2006 - August 2006
Skills
SQL, Java, XML, JavaScript, C++, Software Project..., UML, Troubleshooting, HTML, Active Directory, Microsoft Office, MySQL, Windows, Cloud Computing, Project Management, SaaS, Networking, Databases, Management, Leadership
Education
The Citadel 2009 — 2013
Masters, Project Management, 4.0
College of Charleston 2006 — 2009
Bachelor of Arts, Computer Science
College of Charleston 2006 — 2009
Bachelor of Science, Computer Information Systems
Trident Technical College 2002 — 2006
Associates, Computer Technology
Adrienne's Divine Braids August 1994 - Present
Dial America Marketing 2013 - 2013
Education
Howard University 1992 — 1999
Howard University 1992 — 1998
B.S., Engineering
California Bank & Trust September 1996 - Present
Geneva Corporation January 1990 - February 1995
Dial America Marketing August 1983 - September 1988
Skills
Telephone Skills, Writing, Public Speaking, New Business Development, Strategic Planning, Troubleshooting, Proposal Writing, Analysis, Team Building, Commercial Banking, Loans, Commercial Lending, Team Leadership, Leadership, Program Management, Training, Credit, Portfolio Management, Sales, Small Business, Credit Analysis, Risk Management, Banking, Lines Of Credit, Marketing, Selling, Financial Analysis, SBA, Asset Based Lending, Business Development, Small Business Lending
Education
Bradley University
BA, Business
Staples High School
4 Corners Alliance Group LLC April 2014 - Present
Melaleuca:The Wellness Company March 2009 - 2011
Dial America Marketing June 2007 - September 2009
Suntasia Marketing, Inc. August 2006 - September 2007
St. Michael's and All Angels November 2001 - June 2003
Skills
Microsoft Excel, Training, PowerPoint, Outlook, Sales, Management
Education
Dillard University 1998 — 2001
Bachelor's Degree, Special Education and Teaching, K - 8
Delgado Community College 1997 — 1999
Associate's Degree, Elementary Education and Teaching, Pre - K - 4 th Grade
Ram Tool & Supply October 2007 - Present
Pappadeaux Seafood Kitchen September 2005 - September 2007
St. Mary's Outpatient Rehab Center Athens, Ga January 2005 - September 2005
Dial America Marketing August 2004 - January 2005
Lowe's Home Improvement October 2003 - August 2004
Mexicalli Grille March 2002 - October 2003
Badcock Economy Furniture Store Inc January 2001 - December 2001
Skills
Customer Service, Sales Management, Sales, Cold Calling, New Business Development, Account Management, Construction, Purchasing, Sales Operations, Team Building, Pricing, Contract Negotiation, Inventory Management, Negotiation, Contract Management, Selling, Budgets
Education
The University of Georgia 1999 — 2005
Bachelor's of Science in Education, Exercise and Sports Science/Sports Medicine
Gordon College (GA) 2000 — 2001
N/A, Pre-Physical Therapy Studies, 3.85
Global Luxury Imports, LLC April 2012 - Present
Westfield Ford, Inc November 2010 - March 2012
European Tan June 2009 - 2010
Westfield Ford, Inc June 2007 - November 2009
TJ Maxx February 2007 - June 2007
Dial America Marketing November 2004 - May 2005
Education
Morris Graduate School of Management 2009 — 2010
MBA, Management
Robert Morris University 2008 — 2009
BBA, Accounting
College of DuPage 2004 — 2008
Certificate, Accounting and Clerical Accounting
Dr. Heather Dawson Primary Care Physician September 2013 - Present
Virginia College May 2012 - September 2013
Charleston Provisions January 2011 - February 2012
Dial America Marketing February 2010 - June 2011
Piggly Wiggly Carolina May 2006 - January 2011
Skills
Microsoft Excel, QuickBooks, Accounts Payable, Microsoft Word, Microsoft Office, Accounting, Outlook, PowerPoint, Accounts Receivable, Bookkeeping, Payroll, Customer Service
Education
Virginia College in Charleston 2011 — 2013
Associate's degree, Medical/Clinical Assistant
W.J Keenan High School 1993 — 1996
Benefitfocus September 2015 - Present
Johnson Service Group, Inc. August 2015 - Present
US Army January 2009 - Present
Dial America Marketing August 2013 - March 2014
Palmetto Behavioral Health November 2012 - March 2013
LIDS Sports Group January 2011 - February 2012
Warner Enterprises, Inc. January 2008 - December 2008
The Lending Center September 2007 - November 2007
Qwest Corporation April 2006 - October 2006
Pepsi Bottling Group February 2002 - February 2006
Skills
Military Experience, Military Operations, Security Clearance, DoD, Windows 7, Windows Server, Servers, Information Assurance, Troubleshooting, Network Administration, Network Security, Security, Active Directory, Security+, SQL, VMware ESXi, VMware Based Cloud, vCloud, vCloud Director, Network Attached Storage, Storage Area Networks, BOSS, AS400, Microsoft Office, SOL, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Visio, Blue Force Tracker, IBM iSeries, NAS, VMware ESX, Information Technology, Training
Education
ECPI University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Cloud Computing & Virtualization
United States Army Adjutant General Corps 2014 — 2014
Associate's degree, Human Resources Specialist, 4.0
ECPI University 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Information Science/Network Security
United States Army Adjutant General Corps 2012 — 2012
Certificate, Paralegal Specialist, 3.5
United States Army Chemical School 2012 — 2012
Certficate, Chemical, Biological, Radiological, and Nuclear Specialist, 4.0
American InterContinental University 2008 — 2010
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.58
United States Army Signal Corps 2009 — 2009
Associate's degree, Information Technology Specialist, 3.2
American InterContinental University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Healthcare & Operations Management, 3.0
American InterContinental University 2005 — 2006
Associate of Arts (A.A.), Business Administration, 4.0
United Airlines - Corestaff November 2012 - June 2014
Lake Cable, LLC April 2012 - July 2012
Affinity C.S.I. March 2011 - February 2012
Dial America Marketing November 2009 - March 2011
Skills
investigate..., Bank Reconciliation, Analysis, problem solving, Invoicing, Auditing, Accounts Receivable, Accounts Payable, Journal Entries, Financial Accounting, Credit Analysis, compile reports, Batch Processing, Financial Reporting, Special Projects, Billing, Account Management, Cash Management, Payment Processing, Microsoft Excel, Microsoft Office, Month End Close, Collections, Data Analysis, Customer Service, Year End Close, AS400, Internet, Data Entry, Customer Relations, Mas 90, Credit Cards, Reception, SAP, post batches, maintain cash sheet, Settlements, BOM, MS Office Suite, Excel, Inside Sales, Call Center, parts to stock, Accurate, Hard Worker, Professional Ethics, access, detail oriented, Honest
Education
DeVry Institute of Technology 1989 — 1992
Bachelor's degree, Accounting, 3.0
Avas Flowers Corp. September 2013 - Present
CMS Funding April 2013 - September 2013
InterFACE June 2012 - January 2013
Myron Manufacturing April 2006 - July 2011
The Bil - Ray Group March 2000 - February 2004
Sears Home Improvement Products September 1995 - March 2000
Ebsco Industries January 1994 - September 1995
Dial America Marketing 1987 - 1994
Bytcom Inc. 1985 - 1987
Skills
Call Center, Customer Acquisition, Customer Satisfaction, Coaching, Team Building, Lead Generation, Customer Service, Team Management, Hiring, Sales Support, Mentoring, Start-ups, Offshoring, Salesforce.com, B2B, Recruiting, Sales Operations, Telemarketing, Call Centers, Management, Cross-functional Team..., Account Management, Leadership, Selling, Sales, Sales Process, Sales Management, Training, Customer Retention, Business Development, CRM, Human Resources, Solution Selling, New Business Development
Education
Duquesne University 1980 — 1984
BS/BA Business Management
Premier Designs Jewelry April 2011 - Present
Platos Closet February 2009 - August 2009
Dial America Marketing July 2008 - March 2009
Education
Bryant and Stratton College 2004 — 2006
AOS, Medical Assisting
Bryant and Stratton College 2001 — 2003
AAS, Business Management
Dial America Marketing July 2010 - Present
Depression and Bipolar Support Alliance of Toledo May 1999 - June 2010
Education
Heidelberg University 1995 — 1998
MA, Counseling
Dial America Marketing August 2006 - Present
Blue Cross Blue Shield of Florida July 2003 - February 2004
Skills
Business Management, Sales Management, Telecommunications
Education
Edward Waters College 2002 — 2003
BS, Business Management/Minor Education
Albany State University 1992 — 1995
Dial America Marketing October 2011 - April 2012
Allegheny General Hospital August 2009 - August 2011
Skills
Hospitals, Healthcare, Healthcare Management, Nursing, Critical Care, Clinical Research, Patient Safety, Healthcare Information..., Inpatient, ICU, Emergency Medicine, Medical Education, Medicine, Pediatrics, Cpr Certified
Education
Everest Institute-Pittsburgh 2011 — 2012
Patient Care Tech
Schenley High School 2000 — 2004
Adreima March 2014 - Present
Florists' Transworld Delivery, Inc. (FTD) July 2013 - November 2013
The Northern Trust Company November 2011 - August 2012
Tellabs April 2009 - May 2011
Dial America Marketing May 2003 - September 2009
Hewlett-Packard November 1990 - August 2001
Skills
Contract Negotiation, Negotiation, Vendor Management, Telecommunications, Program Management, Project Management, Outsourcing, Contract Management, Training, RFP, Management, Strategic Sourcing, Analysis, Sales Operations, Purchasing, Business Process..., SDLC, CRM, Integration, Mergers & Acquisitions, Change Management, Consulting, Strategy, Cross-functional Team..., Business Process, Business Development, Group Leadership, Team Leadership, Team Building, Project Planning, Team Management, Account Management, Business Analysis, Performance Management
Education
Keller Graduate School of Management of DeVry University 1982 — 1986
MBA, Business Administration
University of Minnesota-Twin Cities 1976 — 1977
BA, Social Work
Carleton College 1973 — 1976
BA, English
Dial America Marketing August 2012 - Present
New York Producer July 2012 - Present
Marce Swing, writer January 2011 - Present
Animation Company June 2012 - July 2012
The Arthritis Foundation Telethon February 1982 - October 1983
March of Dimes Telethon February 1982 - January 1983
Skills
Writing Skills, Scripting, Film, TV, Games,...., received scholarship..., Film, Screenwriting, Script, Television, Art, Fiction Writing, Poetry, Television Production, Writing, Short Stories, Creative Writing, Social Media, Blogging, Teaching, Production, Event Planning, Film Production, Copywriting, Photoshop, Advertising, Entertainment, Publishing, Drama, Acting, Social Networking, New Media, Microsoft Office, Public Relations, Photography, Public Speaking, Research, Video Production, Fiction, Promotions, Video, Editing
Education
Full Sail University 2011 — 2012
MFA Creative Writing, Game writing, script writing, comic and graphic novel writing
Pittsburg State University 1969 — 1972
BFA with teaching certification, Pittsburg State University
Dial America Marketing August 2011 - September 2011
Hudson Video and News July 2010 - May 2011
Wilson Farms January 2010 - April 2010
Education
Bryant & Stratton College 2011 — 2013
Quest Diagnostics August 2010 - Present
Dial America Marketing February 2006 - May 2010
Education
University of Pittsburgh 2007 — 2010
BS, Molecular Biology
Community College of Allegheny County 2005 — 2007
AS, Biology
SP & Data 2011 - 2011
Dial America Marketing January 2009 - October 2010
Five Star Title Agency, Inc August 2003 - June 2006
Skills
Typing, Customer Satisfaction
Education
Colorado Technical University 2009 — 2011
Associates Degree, General Studies
Dial America Marketing December 2010 - January 2011
Dunkin Donuts October 2010 - November 2010
Delaware North Companies May 2010 - August 2010
Skills
Criminal Justice, Food Service, Customer Service, Data Entry, PowerPoint, Word
Education
Southern New Hampshire University Online 2014 — 2017
Bachelor of Science (B.S.), Justice
Argosy University-Phoenix Online Division 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Bryant and Stratton College 2011 — 2012
Associate's degree, Criminal Justice
Niagara County Community College 2009 — 2011
Transferred, Criminal Justice
Smethport Area Jr. Sr. High School 1991 — 1997
Diploma, College Prep/Business
Tampa Brass and Aluminum December 2010 - Present
Delectables Fine Catering, Inc. May 2009 - Present
Tampa Brass and Aluminum April 2009 - December 2010
Dial America Marketing June 2008 - April 2009
Education
Pasco-Hernando Community College 2011 — 2013
Full Sail University 2007 — 2008
Bachelor's degree, Music Business
Full Sail University 2006 — 2007
Associate of Science (AS), Recording Arts Technology/Technician
Dial America Marketing July 2011 - February 2012
Omaha Steaks 2012 - 2012
Red Robin September 2010 - July 2011
Mc Donalds Maringa April 2009 - September 2010
Skills
Microsoft Word, Cooking, Customer Service, Outlook, PowerPoint, Web Based Media
Education
ITT Technical Institute-Omaha 2009 — 2010
Associate's degree, Design and Visual Communications, General
Dial America Marketing August 2010 - Present
Rambco Metal Finishing May 2008 - August 2011
Re/Max Omega May 2007 - September 2010
Skills
Customer Service, Sales, Customer Satisfaction, Inventory Management, Telemarketing, Microsoft Office, Time Management, Leadership, Call Center, Management, Training, Marketing, Retail, Account Management, Team Leadership, Sales Management, Microsoft Excel, Team Building, PowerPoint, Fundraising
Education
Cuyahoga Community College 2001 — 2003
Business Administration and Management, General
The Mobile Solution 2009 - 2011
Dial America Marketing March 2007 - July 2009
Skills
Marketing Communications, Community Outreach, Strategic Communications, Sales Management, Risk Management, 360 Feedback, Enterprise Feedback...
Education
Georgia Institute of Technology 2005 — 2007
Associate of Arts (AA), Computer Science
Franklin University 2005 — 2005
Dial America Marketing 2012 - 2012
Skills
Computers, Clerical Skills, General Business Advice
Education
Choffin Career and Technical Center 2007 — 2008
Professional Healthcare Provider, English Language and Literature/Letters
East High School 1979 — 1983
C.O,E and diploma, English/Language Arts Teacher Education
Giant Eagle August 2012 - October 2012
Dial America Marketing September 2011 - July 2012
PRC, LLC January 2011 - August 2011
Internal Revenue Service October 2005 - May 2009
Internal Revenue Service February 1999 - October 2005
Skills
customer retention, Customer Communication, Customer Satisfaction, Service Delivery
Education
Clarion University of Pennsylvania 1992 — 1994
Bachelor of Science (B.S.), Biology, General
Community College of Philadelphia 1991 — 1992
Associate of Science (A.S.)
Solutionary April 2015 - Present
Solutionary June 2014 - April 2015
NetServe365 August 2013 - June 2014
Dial America Marketing February 2013 - August 2013
Bob Evans April 2010 - August 2012
Skills
Linux, VMware ESX, Networking, Windows Server 2008, Windows 7, Customer Service, SQL, Network Security, Network Administration, Active Directory, Computer Hardware, Windows XP, DNS, Team Leadership, IT Operations, Servers, Windows Server 2003, Group Policy, Cloud Computing, Microsoft Exchange, pfSense, Log Analysis, Windows Server
Education
Pittsburgh Technical Institute 2012 — 2014
Associate's degree, Information Technology with a concentration in Network Security and Computer Forensics
Allegany College of Maryland 2011 — 2012
General Studies
Erie Institute of Technology January 2013 - Present
Dial America Marketing May 2012 - August 2012
United States Air Force June 2009 - February 2012
Skills
Electronics, Radio, schematics, Blueprinting, Welding Procedures, Customer Service, telemetry, Wiring Diagrams, maintenance, Troubleshooting, Electrical...
Education
Erie Institute of Technology Inc 2013 — 2014
Diploma in Welding Technology, Welding Technology/Welder
Community College of the Air Force 2009 — 2009
Radio Maintenance, Electrical, Electronics and Communications
Organize now LLC February 2009 - Present
Disney Parks & Resorts March 2006 - July 2013
Universal Studios March 2006 - January 2013
Jobpartnership Alumni 2013 - 2013
Jobpartnership 2013 - 2013
Dial America Marketing March 2007 - December 2011
Orangelake Resorts November 2006 - December 2008
Osceola Regional Medical Center March 2007 - November 2008
Florida Hospital April 2006 - May 2008
Skills
POS, Paralegal, LPN, Hospitality, Database Administration
Education
University of South Florida 2014 — 2016
Master of Arts (MA), International/Global Studies
Bethune-Cookman University 2008 — 2009
Associate of Arts and Sciences (AAS), International Law and Legal Studies, 4.0 GPA
Valencia Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Governemnt, 3.10 GPA
Sundance Vacations May 2013 - November 2013
Dial America Marketing June 2005 - August 2005
Dowd Marketing June 2004 - November 2004
Skills
90 Wpm, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Medical Terminology
Education
Fortis College 2013 — 2014
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary, 4.0
Allied Medical Technical Careers 2006 — 2008
Diploma, Medical/Clinical Assistant
Epoxy Systems, Inc. August 2005 - Present
Dial America Marketing January 2003 - July 2005
Johnson Elementary School August 2001 - June 2002
YWCA Camp Hochelaga June 1995 - August 2001
Skills
Process Scheduler, Contract Management, Contract Negotiation, Leadership, Team Building, Supervisory Skills, Operations Management, Budgets, Contractors, Facilities Management, Construction Management, Organizational..., Construction, Training, Strategic Planning, Purchasing, Procurement, Proposal Writing, Project Planning, Cost Control
Education
Johnson State College 1996 — 2001
Bachelor of Arts (B.A.), Psychology
Johnson State College 1996 — 2000
Bachelor of Arts (B.A.), Elementary Education and Teaching
Wegmans Food Markets January 2012 - Present
Dial America Marketing July 2010 - January 2012
Hollister Co. August 2007 - December 2008
Skills
Typing, Sales, Customer Service, Telecommunications, Cash Handling Experience, Banking, Internet
Education
Bryant and Stratton College 2013 — 2015
Paralegal, Paralegal
Erie Community College 2011 — 2012
Home Depot measurement Srvices February 2015 - Present
Self-employed March 2003 - Present
Williams Home Care February 2006 - June 2013
Dial America Marketing 2006 - 2007
Skills
Assertiveness, Excellent Verbal Skills, Highly Ambitious, Quick Learner, Hospitality, Telecommunications, Customer Service, Customer Satisfaction, Private Healthcare
Education
Abcott Institute 2010 — 2011
CNA
Grand Rapids Job Corps 1999 — 2001
Business Administration and Management, General/ Health Occupational training
Carter's OshKosh B'gosh 2013 - Present
Harrison Poultry April 2011 - August 2013
Dial America Marketing July 2008 - July 2010
Education
Daytona College 2007 — 2008
McDonald's Corporation March 2013 - June 2013
Walmart May 2012 - March 2013
Dial America Marketing January 2012 - February 2012
DialAmerica January 2012 - February 2012
Citi Trends September 2010 - February 2011
Walmart September 2009 - December 2009
Education
Athens Technical College 2011 — 2011
ged, ged
spotsylvania high school 2007 — 2009
Alternatives Centre for Behavioral Health November 2012 - Present
Dial America Marketing October 2012 - February 2013
GC Services October 2011 - September 2012
Skills
Office Administration, Customer Service, Microsoft Office, Telecommunications, Mental Health, Healthcare, Cpr Certified, Crisis Intervention, Behavioral Health, Data Entry, Community Outreach, Telephone Skills, Training, CPR Certified
Education
El Paso Community College 2013 — 2015
Associate of Arts (A.A.), English Language and Literature, General
The University of Texas at El Paso 2010 — 2010
English/Language Arts Teacher Education
New Mexico State University 2009 — 2010
English/Language Arts Teacher Education
Circle K January 2012 - May 2012
Dial America Marketing September 2011 - January 2012
Education
International Business College 2006 — 2007
Certificate, Medical Assistant
David L. Carrasco Job Corps 2006 — 2006
G.E.D., Academics
Brooks & Associates LLC March 2014 - Present
Dial America Marketing 2014 - Present
Vector Marketing August 2011 - October 2013
Skills
Computer Proficiency, Customer Service, Account Management, Investments, Investment Properties, Real Estate Transactions, Microsoft Excel, Microsoft Word, QuickBooks, Learning Quickly, Pallet Jack, Forklift Operator, Proofreading, Sales Management, Customer Support, Marketing Strategy, Public Relations, Strategic Planning, Fundraising, Venture Financing, Project Management, Advertising Management, Strategic Marketing...
Education
Erie Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Cheektowaga Central 2006 — 2010
Diploma, General Studies
The Ohio State University Wexner Medical Center March 2013 - Present
Buckeye Dermatology March 2012 - March 2013
Baptist Physicians Lexington January 2011 - March 2012
JCPenney 2007 - 2008
Dial America Marketing 2005 - 2007
Skills
Healthcare, Hospitals, Medical Terminology, Phlebotomy, Nursing, Patient Safety, Clinical Research, BLS, Epic Systems, Patient Education, Medical Records, EKG, Vital Signs, HIPAA, Pediatrics, Healthcare Management, Medicine, Healthcare Information..., Cpr Certified
Education
Kaplan University 2005 — 2006
Diploma, Medical/Clinical Assistant
Columbus State Community College
Ricoh Americas Corporation March 2014 - Present
Ricoh Americas Corporation October 2013 - March 2014
Dial America Marketing July 2007 - October 2013
Skills
Microsoft Office, MarcomCentral, Sales
Education
Gardner-Webb University 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Blind Pig Tavern August 2013 - Present
Dial America Marketing April 2011 - July 2013
Domino's Pizza August 2008 - March 2011
Skills
Multi Tasking, Customer Service, Typing, Close Attention to..., Problem Solving
Education
Georgia Southern University
State Farm May 2015 - Present
Litigation Solutions June 2009 - May 2015
Litigation Solutions May 2007 - June 2009
Dial America Marketing September 2006 - April 2007
Dial America Marketing April 2006 - September 2006
Sons of Italy January 2004 - February 2005
BP September 2002 - February 2005
Bruster's Ice Cream March 2001 - September 2002
Carlow University September 2001 - March 2002
Carlow University September 2000 - March 2001
Education
University of Cincinnati 2011 — 2012
Masters of Science in Criminal Justice, Criminal Justice
Carlow University 2000 — 2005
Bachelor of Arts in Psychology and Minors: Sociology and Philosophy, Psychology