DialAmerica Company
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Employees
DialAmerica March 2014 - April 2014
Dollar General November 2013 - February 2014
RadioShack 2008 - 2011
Education
American InterContinental University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
on June 15, 2012 June 2012 - Present
DialAmerica January 2012 - March 2012
Arby's Restaurant Group March 2011 - May 2011
Croy/Pressley Construction March 2001 - October 2006
Pressley Construction March 2001 - October 2006
McDonald's Corporation May 2005 - November 2005
Smith Residence April 1997 - May 2001
Skills
Administration, Budgeting, Customer Relations, Customer Service, Healthcare, Hospitality, Microsoft Office, Organizing, PowerPoint, Word, YouTube, Microsoft Word, Budgets, Data Entry, System Administration, Telephone Skills, Time Management, Outlook, Office Management, Employee Relations, Microsoft Excel, Public Speaking, Teamwork, Recruiting, Access, Leadership, QuickBooks, Process Scheduler, Team Building, Public Relations, Coaching, Inventory Management, Research, Supervisory Skills, Administrative..., Customer Satisfaction, Training, Windows, Analysis, Interviews, Spreadsheets, Human Resources, Invoicing, Social Networking, Event Planning, Hiring, Medical Billing, Policy, Medical Terminology, Software Documentation
Education
Colorado Technical University 2010 — 2014
Associate of Science, Health Administration Services
Madison County High 1984-1988 1984 — 1988
DialAmerica Marketing January 2007 - Present
DialAmerica January 2004 - January 2007
Skills
Customer Service, Sales, Customer Satisfaction, Management, Customer Retention, Marketing, Microsoft Office, Team Leadership, Sales Management, Leadership, Call Centers, Account Management, Forecasting, Recruiting, Human Resources, Budgets
Education
Capital University
Business Administration and Management, General
Franklin University
Bachelor of Science (B.S.), Business Administration and Management, General
Macy's Corporate Services August 2012 - July 2014
Walmart April 2010 - June 2012
DialAmerica March 2008 - November 2008
Pinellas County Schools-Walsingham Elementary August 2006 - December 2007
Skills
Customer Service, Recruiting, Computers, Management, Retail, Cash Handling Experience, Clerical Skills, Close Attention to..., Flexible to Change, Dependable Team Player, Time Management, PeopleSoft, Talent Acquisition, Talent Management, Microsoft Office, Microsoft Excel, Microsoft Word, Employee Training, WOTC, Problem Solving, Cash Register, Phone Etiquette, Decisiveness, Retail Sales, Interviews, Human Resources, Onboarding, Payroll, Screening, Taleo
Education
Everest University-Largo 2012 — 2014
Heyward Allen Motor Company April 2015 - Present
The Athens Banner-Herald February 2013 - January 2015
DialAmerica June 2012 - February 2013
Dish Network May 2008 - February 2010
Skills
Real Estate, Advertising, Sales, Account Management, Marketing, Sales Management, Marketing Strategy, Customer Satisfaction, Customer Service, New Business Development, Social Media Marketing, Online Advertising, Management, Negotiation, Team Building, Retail, Leadership, Social Networking, Online Marketing, Selling, Strategic Planning, Market Research, Lead Generation
Education
Athens Technical College 2011 — 2012
Associate's degree, Business Administration and Management, General
Contract IT Technician 2011 - Present
DialAmerica 2001 - 2011
Listo Computer Service Industries/Client Logic 1994 - 2001
Skills
Computer Network..., Network Set up, Network Security, Troubleshooting, Monitoring and..., Quality Assurance, System Diagnostics, Upgrades, Computer Repair, Maintenance & Repair, Software Installation, Relationship Management
Education
Lincoln Technical Institute-Edison 2012 — 2012
Certificate, Computer Networking and Security, Computer Networking and Security, Technology Boot Camp
The CHUBB Institute 1991 — 1992
Certificate, Full Year Program, Computer Operations
Essex County College 1986 — 1989
Computer Information Systems Technology
CareerSource Pinellas March 2015 - Present
AARP/SCSEP March 2015 - Present
DialAmerica January 2013 - Present
Dialamerica 2012 - 2013
Skills
Computer Proficiency, Safety Inspecter, Heavy Equipment, Labor, Sales, Customer Service, Communication, Customer Satisfaction, Team Building, Account Management, Management, Teamwork, Sales Operations
Education
Emmaus High Scool 1969 — 1973
June 11, 1973, College Prep
Colorado Technical University
N/A, Information Technology
Gartner April 2013 - Present
Logistics Plus October 2012 - December 2012
Logistics Plus May 2012 - October 2012
Logistics Plus March 2012 - May 2012
DialAmerica August 2011 - March 2012
DialAmerica May 2011 - August 2011
Connex USA INC May 2010 - August 2010
Skills
Marketing Strategy, Selling, Sales, Marketing, Supplier Negotiation, Sales Management, Email Marketing, Marketing Research, Telecommunications, Sales Operations, Leadership, Sales Process, Professional selling, Business Development, Account Management, Salesforce.com, Customer Service, Customer Support, CRM, Strategic Partnerships
Education
Bowling Green State University 2007 — 2011
Bachelor's degree, Communications
Mercyhurst Preparatory High School 2003 — 2007
Liberal Arts
DialAmerica January 2013 - July 2013
Ingalls Memoral Hospital December 2005 - July 2012
Shay Healthcare Services December 2004 - December 2005
Skills
Process Improvement, Community Outreach, Healthcare, Microsoft Office, Clinical Research, Hospitals, Strategic Planning, Research, Team Leadership, Microsoft Word, Teaching, BLS, PowerPoint, Nursing, Cpr Certified, HIPAA, Data Entry, Policy, Process Scheduler, Call Centers, Insurance, Event Planning, CPR Certified, Leadership
Education
San Diego Mesa College 1987 — 1987
Medical Records Administration
Healds Kelsey-Jeney 1985 — 1985
Career secretary
Delaware Technical and Community College-Stanton-Wilmington 1976 — 1977
Practical Nursing
CHester High School 1963 — 1965
College Prep and Commercial Studies
DialAmerica April 2012 - Present
DialAmerica, Inc April 2012 - Present
Premium Retail Services July 2011 - November 2011
Premium Retail Services July 2011 - November 2011
Avon, Inc November 2006 - November 2011
Avon September 2006 - November 2011
UPMC Northwest June 2008 - August 2008
Manpower, Inc October 2004 - March 2007
Radio Shack April 1997 - June 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Wordperfect, QuickBooks, Data Entry, Customer Service, Retail Sales, Telecommunications, Selling, Secretarial Skills, Cellular Communications
Education
Clarion University of Pennsylvania 2007 — 2008
Certificates, Medical Transcription/Transcriptionist
Waynesburg College 1990 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General
Penn Commercial Inc 1988 — 1990
Associates of Business Administration, Accounting
IFS North America January 2013 - Present
DialAmerica November 2009 - January 2013
Illinois Energy Windows & Siding September 2009 - January 2013
Skills
IFS ERP, IFS MRO, EAM, ERP Software, Enterprise Software, Sales, CRM, Aerospace, Defense Contracting, Sales Management, Marketing Strategy, Process Improvement, New Business Development, Leadership, Analysis, Networking, Salesforce.com, Business Development, Architecture Management, Account Management, Management
Education
University of London 2006 — 2008
Criminal Justice and Corrections
College of DuPage 2005 — 2006
Criminal Justice and Corrections
Hinsdale South High School 2001 — 2005
Diploma, General Education
Blue Technologies May 2015 - Present
Mobile Medical Corporation July 2014 - May 2015
Planned Financial Services November 2014 - March 2015
Baldwin Wallace University Kamm School of Business May 2014 - August 2014
Pace Promotions, Inc. May 2014 - July 2014
DialAmerica May 2013 - August 2013
Skills
Time Management, Social Media, Microsoft Office, Customer Service, PowerPoint, Teamwork, HootSuite, MailChimp, SurveyMonkey, Direct Mail Campaigns, Microsoft Word, Microsoft Excel, Public Speaking, SalesChain, WordPress, Social Media Marketing
Education
Baldwin Wallace University 2014 — 2016
Bachelor of Arts (B.A.), Marketing, Dean's List
The Ohio State University 2012 — 2013
Business Administration and Management, General
Magnificat High School 2008 — 2012
Everest University Online February 2014 - Present
Securitas March 2013 - March 2014
Kaplan Career Institute August 2011 - February 2013
DialAmerica August 2012 - August 2012
US Navy April 2005 - March 2010
McDonald's Corporation September 2004 - March 2005
Skills
Military Experience, Military, Government, Military Training, Military Operations, Criminal Justice, Counterterrorism, Operational Planning, Training
Education
Everest University Online 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Kaplan Career Institute-Brooklyn 2011 — 2013
Associate's degree, Criminal Justice
Cleveland School of Science and Medicine 2000 — 2004
High School Dipolma, N/A
DialAmerica March 2015 - Present
Alternative Rubber & Plastics, Inc. January 2015 - Present
Weatherpanel January 2013 - January 2015
LIFE Leadership Company 2014 - 2015
Fellowship Wesleyan Church October 2009 - December 2012
Buffalo Express Courier March 2008 - March 2009
AirTran Airways August 2005 - November 2007
Skills
Administration, Non-profits, MS Office Suite, Receptionist Duties, Account Reconciliation, Accounts Receivable, Microsoft Office, Office Management, Nonprofits, Accounting, Payroll, Event Planning, Invoicing, Microsoft Excel, Management
Education
Drew University 1982 — 1986
Bachelor of Arts (BA), Business/Psychology
The Georgetown Catering April 2014 - July 2014
Travelodge Hotels Limited August 2013 - March 2014
Shepherd Of The Valley Lutheran Retirement Services, Inc. December 2012 - April 2013
Verizon Wireless April 2011 - October 2012
AT&T April 2000 - July 2010
NovaStar Mortgage May 2005 - December 2006
DialAmerica October 1996 - January 2000
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Customer Support, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Accounts Receivable, Collections, Financial Services, Team Management, Positive Team Player, Energetic team player, Self-starter, Self-driven, Self-confidence, Self Management, Troubleshooting, Sales Process, Sales Order Processing, Account Executives, Account Management, Bookkeeping, Reports, Exceed Sales Goals, Always Punctual, Organization, Telecommunications, Oral & Written..., Written & Verbal..., Leadership, Dependable Team Player, Access, PowerPoint, Microsoft Publisher, QuickBooks, Analytical Skills, Telecommunications..., Leadership Development, Project Coordination, Telephone Skills, Invoicing, Sales, 10 Key, Interviews, Customer Service...
Education
Bryant & Stratton College - Parma 1988 — 1989
Associate of Applied Science Accounting, Accounting and Business/Management
Lutheran High School West 1986 — 1988
Dipolma, College Preparatory
DialAmerica October 2014 - Present
Georgia Theater Company June 2013 - October 2014
United States Air Force May 2010 - September 2010
Carmike Cinemas August 2009 - May 2010
Skills
Highly Dedicated, Learning Quickly, Typing, Traditional Art Mediums, Traditional Art Skills, Keen Listener, Reliability, Computer-savvy, Drawing, Art, Advertising, Animation, Friendly Personality, Dependable Team Player, Illustrator
Education
Athens Technical College 2011 — 2013
Associate of Arts and Sciences (AAS), Marketing, 3.9 GPA
Avon November 2013 - Present
DialAmerica May 2011 - Present
Skills
Customer Service, Insurance, Microsoft Office, Business Analysis, Call Centers, Management, Microsoft Word, Team Leadership, Communication Skills, Outstanding..., Oral & Written..., Superior Communications..., Friendly Personality, Learning Quickly, Social Skills, Social Networking, Empathy, Professional..., Professional Mentoring
Education
Community College of Allegheny County 2013 — 2016
Associate's Degree, Business Administration and Management, General
Coyote Logistics December 2013 - Present
DialAmerica May 2012 - December 2013
Worldwide Equipment Detail Shop May 2006 - May 2009
Skills
Sales, Logistics, Customer Satisfaction, Customer Service, Highly motivated..., Operations Management, Coaching, Time Management, Inventory Management, Management, Sales Management..., Quality Assurance, Call Centers, Training, Customer Retention, Transportation, Logistics Management, Shipping, Account Management, Supply Chain, Team Building, Transportation...
Education
Bryan College 2009 — 2012
Bachelor of Arts (BA), History
Roane State Community College 2006 — 2009
Associate of Science (AS), General Studies
Gateway Health February 2015 - Present
Highmark August 2014 - January 2015
DialAmerica October 2012 - January 2015
EDMC February 2012 - August 2013
Strayer University April 2009 - February 2012
CCAC January 2008 - May 2009
Western Area Career Center September 2008 - January 2009
Medical Supply Company August 2006 - May 2008
UPMC November 1997 - November 2007
Everest Institute June 2005 - October 2006
Skills
Career Counseling, Staff Development, Higher Education, Customer Service, Mock Interviews, Job Search, Training, Teaching, Research, Adult Education, Resume Writing, Microsoft Office, Leadership Development, PowerPoint, Student Affairs, Career Development, Administration, Admissions, CampusVue, Student Recruiting, Enrollment Management, Community Outreach, Program Development, Job Search Strategies, Retaining Customers, Interviews, Healthcare, Outlook, Microsoft Excel, Microsoft Word, Customer Retention, Word, Excel, Pharmacy
Education
Strayer University 2009 — 2010
Graduate Certificate, Human Resource Management
Strayer University-Pennsylvania 2006 — 2008
M.Ed., Education and Technology
Point Park University 2003 — 2005
Bachelor of Science Degree, Business Management
Community College of Allegheny County 2000 — 2002
Liberal Arts Associate, Science Degree
North Hills School of Health Occupations 1996 — 1996
Diploma, Pharmacy Technician
CompTia February 2014 - Present
Snaggle Foot October 2012 - February 2014
Varies July 2011 - February 2014
OfficeMax March 2013 - April 2013
DialAmerica December 2012 - February 2013
RR Donnelley June 2012 - August 2012
BMO Harris February 2012 - March 2012
ARRIS May 2011 - August 2011
Skills
Writing, Creative Writing, Technical Writing, Copywriting, Copy Editing, HTML, Photoshop, Dreamweaver, Proofreading, Ghostwriting, CSS, Technical Documentation, Advertising, Magazine Articles
Education
College of DuPage 2013 — 2014
Web Programmer certificate, Java Language Proficiency certificate and Web Technician certificate, Web Page, Digital/Multimedia and Information Resources Design, 4.00
Illinois State University 2007 — 2011
Bachelor's of the Arts and Sciences, English
DialAmerica Marketing June 1998 - Present
DialAmerica November 2002 - June 2012
DialAmerica Marketing July 2002 - November 2002
DialAmerica Marketing January 1999 - July 2002
DialAmerica Marketing September 1998 - December 1998
Skills
Recruiting, Interviews, Sales, Customer Retention, Advertising, Payroll, Networking, Hiring, Onboarding, Account Management, Training, Employee Relations, Customer Service, Lead Generation, Cold Calling, Management
Education
Elmhurst College 2003 — 2005
MA, Industrial/Organizational Psychology
University of Central Florida 1998 — 2002
BA, Psychology
DialAmerica April 2015 - Present
Continental August 2014 - March 2015
Clemson University August 2013 - May 2014
Central Spirit November 2012 - December 2013
ESPN College GameDay October 2013 - October 2013
Clemson University May 2013 - August 2013
Central Spirit December 2011 - November 2012
Skills
Marketing Strategy, Business Development, Sales, Leadership, Time Management, Marketing, Social Media, Strategy, Training, Management, Budgets, Leadership Development, Program Management, Recruiting, Sports Marketing, Writing, Public Speaking
Education
Clemson University - College of Business and Behavioral Science 2010 — 2014
Bachelor of Science (BS), Marketing, 3.12 GPA
Coursera
Mansfield chiropractic July 2013 - Present
Self-employed 2013 - Present
DialAmerica 2010 - 2011
Skills
Administrative..., Coaching, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Office Management, Outlook, PowerPoint, Sales, Telephone Skills, Training, Marketing, Event Planning, Public Speaking, Social Media, Team Building
Education
Ashford University 2012 — 2013
Associate's degree, Business/Commerce, General
Ashford University
Bachelor's degree, Health/Health Care Administration/Management
Cars r Us September 2013 - Present
ACS Home Entertainment, A DISH Network Service Provider 2010 - 2011
DialAmerica 2008 - August 2009
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Inbound Marketing, Leadership, Outlook, Sales, Telemarketing
Education
Berdan Institute 2005 — 2006
certificate, Medical/Clinical Assistant
John F. Kennedy 2001 — 2005
diploma, Marketing
TruGreen January 2013 - August 2013
Victoria's Secret April 2012 - July 2013
DialAmerica January 2012 - April 2012
Hillsborough Community College August 2010 - May 2011
SeaWorld Parks & Entertainment August 2009 - January 2011
Bath & Body Works September 2009 - January 2010
Jackson Hewitt Tax Service Inc. January 2009 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Accounts Payable, Accounts Receivable, Typing, Spreadsheets, Data Entry, Access, Claims Management, Claims Handling, Customer Service, Receptionist Duties, Sales, Cold Calling, Warm Calling, Secretarial Skills, Invoicing, Appointment Scheduling, Marketing, Matlab, Research
Education
Saint Leo University 2013 — 2014
Bachelor's degree, Accounting
Hillsborough Community College 2010 — 2012
Associate's degree, Business Administration, Management and Operations, 3.82
University of South Florida 2011 — 2011
Accounting
Columbia College (SC) 2006 — 2006
Pre-Medicine/Pre-Medical Studies
University of Florida 2006 — 2006
Pre-Medicine/Pre-Medical Studies
DialAmerica October 2010 - Present
Independent Contractor February 2013 - May 2013
Blockbuster October 2011 - December 2012
Skills
Account Management, Direct Marketing, Customer Service, Call Centers, Sales, Customer Retention, Marketing, Social Media, Lead Generation, Social Media Marketing, Telemarketing, Microsoft Office, Strategic Planning, Coaching Staff, Analyzing Quantitative..., Oral & Written..., Self-management, Highly detail oriented, Business Decision Making, Time Management
Education
ECPI College of Technology 2009 — 2010
Web Development
United Ministries 2008 — 2008
G.E.D.
DialAmerica March 2012 - Present
Discount Drug Mart October 2012 - October 2012
TJ Maxx August 2010 - August 2012
Skills
Customer Service, Medicare, Cashiering, Medicare Advantage, Telemarketing, Sales, Microsoft Office, Typing, Retail Sales, Cash Register, Loss Prevention, Retail, Merchandising, Visual Merchandising, Time Management
Education
Cuyahoga Community College 2012 — 2013
Polaris Career Center 2009 — 2011
Olmsted Falls High School 2007 — 2011
High School Diploma
DialAmerica June 2012 - Present
DialAmerica Marketing May 2011 - June 2012
Forever 21 May 2010 - August 2011
American Cancer Society June 2010 - August 2010
Troy & Banks Inc January 2010 - May 2010
McDonald's Corporation June 2007 - January 2010
Marketing Squad June 2006 - August 2006
Skills
Blogging, Facebook, Marketing, Press Releases, Direct Mail, Sales, Social Media Marketing, Social Networking, Customer Service, Social Media, Advertising, Event Planning, PowerPoint, Microsoft Excel
Education
Canisius College 2008 — 2012
Bachelor of Science (BS), Marketing and Management
Greece Athena High School 2004 — 2008
Honors Diploma
Elements 2006 - Present
DialAmerica September 2010 - August 2011
Jamies Carpetshop, Inc January 2000 - January 2006
Reliable Cabinets, Inc 2006 - 2006
Durham Medical Search, Inc 1994 - 1999
JB BROWN AND ASSOCIATES, INC 1990 - 1991
Skills
Recruiting, Retail, Sales Operations, CRM, Interviews, Sales, Management, Cold Calling, Leadership, Customer Service, Selling, Advertising, Time Management, Negotiation
Education
Daemen College
Bachelor of Science
Mercyhurst College
Biology
The University of Texas at El Paso August 2015 - Present
FULLBEAUTY Brands September 2015 - Present
Macy's August 2015 - Present
Ambit Energy September 2014 - Present
Dish Network February 2015 - May 2015
DialAmerica December 2014 - January 2015
Sitel October 2011 - December 2014
Employment On Demand Agency June 2013 - July 2013
DarkTan December 2012 - February 2013
McDonald's Corporation September 2010 - March 2011
Skills
Customer Service, Marketing, Social Networking, Training, Account Management, Customer Satisfaction, Facebook, Twitter, Instagram, Fashion, Animal Care, Microsoft Office, Public Speaking, Sales, Call Centers, Customer Experience
Education
Broome Community College 2012 — 2014
Office Technologies Certificate, Business Administration
DialAmerica April 2015 - Present
Entercom June 2014 - September 2014
Skills
Social Media, Editing, Research, Microsoft Office, Facebook, Public Speaking, Social Networking, Microsoft Word, Public Relations, Social Media Marketing, PowerPoint, Event Planning, Microsoft Excel, Broadcast, Adobe Audition, Customer Service, Video Production, Radio Broadcasting, Journalism, Creative Writing, Video Editing
Education
State University of New York College at Brockport 2014 — 2016
Cayuga County Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Great VirtualWorks April 2014 - July 2014
American Support October 2013 - December 2013
Midland Park Primary January 2013 - June 2013
Teleflora April 2012 - May 2012
JK Harris & Company December 2005 - October 2011
DialAmerica November 2002 - January 2006
H&R Block January 2005 - April 2005
Skills
Telecommunications, Sales, Solution Selling, Direct Sales, Customer Service
Education
College of Charleston 2003 — 2005
Bachelor's Degree, Accounting
Trident Technical College 2000 — 2003
Associate's Degree, Accounting
GZA GeoEnvironmental, Inc. July 2014 - Present
Tnuva November 2013 - July 2014
DialAmerica April 2012 - November 2013
LogoTech Inc. May 2010 - April 2012
Carucci's Development March 2001 - May 2011
Skills
Account Management, Marketing, Sales, Project Management, Presentations, Advertising, Public Relations, Microsoft Office, Telemarketing, Call Centers, Client Services, CRM, B2B, Inbound Sales, Online Marketing, Marketing Budget..., Project Status Reporting, Activity Chart..., Trend Analysis
Education
William Paterson University of New Jersey 2008 — 2011
Bachelor of Science (BS), Business Administration and Markering, 3.8
Felician College 2006 — 2008
Bachelor of Science (BS), General Studies
DialAmerica May 2015 - Present
Follett Higher Education Group August 2012 - May 2014
United Way of Greater Waterbury July 2012 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Social Media, Facebook, Retail, Teamwork
Education
Flagler College 2014 — 2016
Albertus Magnus College 2010 — 2015
Walgreens Infusion Services August 2014 - Present
Ben and Britney Smith January 2014 - May 2014
Restore Care, Inc. February 2011 - May 2013
PerkinElmer Genetics (formerly Pediatrix Screening) January 2002 - June 2008
HVL, Inc. November 2001 - January 2002
Bayer Corporation, Coatings Division December 2000 - August 2001
Vossloh-Schwabe, Inc. December 1999 - December 2000
Coldwell Banker Real Estate March 1999 - November 1999
DialAmerica November 1998 - February 1999
EGIS Pharmaceuticals PLC September 1982 - September 1984
Skills
Laboratory Skills, Teamwork, Mass Spectrometry, Communication Skills, Customer Service, Problem Solving, Filing, Front Office, Multi Tasking, General Office Skills, MS Word, Excel
Education
Eötvös Loránd Tudományegyetem 1976 — 1982
BS, Chemistry
József Attila Gimnázium 1971 — 1975
Porter and Chester Institute September 2014 - Present
Entertainment February 2002 - Present
FYE November 2013 - May 2015
Safe Home Security December 2013 - September 2014
Post University November 2012 - November 2013
Post University January 2012 - November 2012
Post University February 2011 - January 2012
GameStop December 2003 - February 2011
Universal Orlando June 2004 - September 2004
DialAmerica September 2003 - March 2004
Skills
Admissions, Higher Education, Time Management, Training, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, QuickBooks, Lotus 123, Mac OS, Teamwork, Data Analysis, Fundraising, Creative Writing, Sales, Retail, Telephone Skills, Adobe Creative Suite, Community Outreach, WordPress, Inventory Management, Coaching, OS X, Student Development, Academic Advising, Critical Thinking, Nonprofits, Blogging, Event Management, Team Building, Administrative..., Employee Training, Interviews, Recruiting, Mentoring, Youth Mentoring
Education
Central Connecticut State University 2007 — 2010
Bachelor of Science (BS), American History (United States)
Naugatuck Valley Community College 2005 — 2007
Bachelor of Science (BS), History
Valencia College 2003 — 2004
Bachelor of Science (BS), Humanities/Humanistic Studies
Southern Connecticut State University 2002 — 2002
Bachelor of Science (BS), United States Law
Wilby High School 1997 — 2001
General High School Graduate, Regular/General High School/Secondary Diploma Program
Fusion Of Tarot November 2013 - Present
Young Living Essential Oils Independent Distributor January 2013 - Present
DialAmerica November 2011 - April 2012
Mervyns March 2007 - December 2008
Biosite November 2002 - June 2005
Skills
Data Entry, Customer Service, Cashiering, Filing, Sales, Proofreading, Top Credit Performer, Telemarketing, Retail, Customer Experience, Telephone Skills, Inventory, Time Management, Microsoft Office, Microsoft Word
Education
Maric College, California United States 1994 — 1995
Regular Diploma, Medical Assistant, Technical College
Coleman College 1991 — 1991
Regular Diploma, Data Entry/Microcomputer Applications, Technical College
Mira Mesa High, California 1985 — 1989
Regular Diploma, General Education, 9th thru 12th
DialAmerica August 2015 - Present
DialAmerica September 2013 - Present
DialAmerica Marketing July 2003 - September 2013
KinderCare October 2000 - December 2002
KinderCare January 1999 - October 2000
Skills
Recruiting, Telephone Interviewing, Behavioral Interviewing, Hiring Employees, Applicant Tracking..., Onboarding, Employee Relations, Staff Development, Coaching, Performance Management, Team Building, Organizational..., Customer Service, Job Fairs, College Recruiting, Resume Writing, Call Center, Social Media, Microsoft Excel, Microsoft Office, Call Centers, Personnel Management, Talent Acquisition, Employee Benefits, Training, Internet Recruiting
Education
Trident Technical College 2013 — 2013
Massasoit Community College 1997 — 1998
Clemson University 1989 — 1990
DialAmerica July 2014 - Present
Herbalife February 2011 - Present
TD December 2010 - October 2012
Barneys New York December 2011 - March 2012
Office of the Public Defender, NJ November 2007 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, C++, Negotiation, Editing, C, Java, Event Planning
Education
Bergen Community College 2012 — 2014
2008, Paralegal Studies
Passaic County Technical Institute 2002 — 2006
HS Diploma, Business Administration and Management, General
DialAmerica October 2012 - January 2013
Jafrum International November 2011 - March 2012
3F Chimica Americas December 2007 - May 2011
Goldwell Cosmetics 2001 - 2003
SteelFab, Inc 1992 - 1993
Skills
Public Speaking, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, Social Media, PowerPoint, Customer Service, Research, Teamwork, Data Entry, Administrative..., Inventory Management, Time Management, Environmental Science, Environmental Issues, Creative Writing
Education
Catawba College 2003 — 2007
Bachelor of Science, Environmental Science, English/Writing
Rowan Cabarrus Community College
ProofreadingPal August 2014 - Present
Popdose.com 2009 - Present
Self Employed May 2005 - Present
DialAmerica May 2008 - February 2013
Kirkus Media April 2011 - January 2013
DialAmerica November 2009 - October 2010
Xerox April 2004 - April 2005
Books24x7 January 2000 - June 2003
Regis College August 1991 - December 1999
Skills
Publicity, Web Site Production, Editing, Research, Desktop Publishing, Publishing, Marketing, Blogging, Copy Editing, Press Releases, Newsletters, Creative Writing, Journalism, Copywriting, Storytelling, Web Content, Books, Interviews, Proofreading, Feature Articles, Content Development
Education
Regis College 1993 — 1999
Continuing Education - Communications and Marketing
Boston College 1989 — 1990
Continuing Education
Syracuse University 1987 — 1989
Communications
Framingham State University 1985 — 1987
Communications
Medway High School 1981 — 1985
HS diploma, college prep
Gelia February 2015 - Present
Trellis Marketing December 2013 - January 2015
Whirlpool Jet Boat Tours May 2013 - October 2013
Tim Hortons January 2009 - May 2013
DialAmerica February 2011 - May 2011
Skills
Customer Service, Sales, Customer Oriented, Customer Satisfaction, Determination to Succeed, Friendly Personality, Patience, Call Center, Cold Calling, Food Service, Retail Sales, Marketing, Market Research, Advertising, Marketing Strategy, PowerPoint, Time Management, Microsoft Office, Facebook, Leadership, Social Media, Microsoft Word
Education
Canisius College 2011 — 2013
Bachelor of Science (BS), Marketing
Hopewell Academies February 2015 - Present
Purdue Telefund January 2013 - May 2014
Purdue Telefund May 2010 - May 2014
DialAmerica 2014 - 2014
University Development Office at Purdue University May 2013 - December 2013
Purdue Telefund August 2012 - December 2012
Xcel Energy August 2011 - August 2012
Purdue Telefund May 2011 - August 2011
Horizon Health May 2009 - August 2009
Arbor Park School District 145 May 2007 - August 2007
Skills
Linux, Matlab, Information Technology, Troubleshooting, Analysis, Programming, Windows, Telecommunications, C, Program Management, Nuclear, Project Management, Energetic Leader, Learn New Software..., HTML, CSS, Java, JavaScript, Microsoft Office, Time Management, Teamwork, Leadership, Management, Data Analysis, Microsoft Word, PowerPoint, Microsoft Excel, Team Leadership, Communication
Education
Colorado State University-Global Campus 2014 — 2015
B.S. of Information Technology, Information Technology
Purdue University 2008 — 2014
B.S. Nuclear Engineering, Nuclear Engineering with Physics Minor
Marian Catholic High School 2004 — 2008
Cleveland Indians May 2015 - Present
DialAmerica March 2015 - April 2015
Girl Scout of San Jacinto Council June 2014 - August 2014
Breakthrough Schools April 2009 - June 2014
Pizza Hut July 2013 - May 2014
Skills
Social Media, Film Production, Film, Producing, Time Management, Film Editing, Blogging, Public Relations, Social Media Marketing, Social Networking, Facebook, Video Production, Creative Writing, Event Planning, Video Editing, Public Speaking, Video, Press Releases, Journalism, Media Relations, Final Cut Pro, Marketing Communications, Advertising, Photography, Photoshop, Digital Media, Research, Graphic Design, Television, Email Marketing, Digital Marketing, Storytelling, InDesign, Web Design, Microsoft Office, Editing, Multimedia, Illustrator, Fast Food, Digital Photography, Videography, Food Preparation, Cash Handling Experience, Radio, Cash-handling, Premiere, Proofreading, Teamwork, Food Service Operations, Microsoft Word
Education
Brigham Young University 2013 — 2017
Gilmour Academy 2009 — 2013
High School, High School/Secondary Diplomas and Certificates
DialAmerica July 2013 - Present
DialAmerica Marketing May 2001 - Present
Skills
Cisco Technologies, Cisco IOS, Cisco Security, Cisco Routers, Cisco Routing &..., RSA Security, RSA SecurID, RSA Ace Server, Access, SNMPc, Microsoft Office, Cisco Firewall Security, T1s, LAN-WAN, Network Design, Active Directory, Network Engineering, Network Administration, Account Management, Databases, Data Analysis, Port Security, MPLS VPN, BGP, Troubleshooting
Education
PC Age-Edison 1998 — 2000
IT, Computer Engineering
DeVry University-New Jersey 1989 — 1991
Telecommunications Mgmt, Information Technology
The Sunshine House February 2014 - Present
DialAmerica August 2013 - Present
Universitytutor.com December 2011 - Present
White Oak Baptist Church CDC August 2013 - February 2014
Kids & Company May 2013 - June 2013
Vector Marketing May 2013 - June 2013
Country Kids Preschool & Childcare April 2013 - April 2013
Skills
Teaching, Tutoring, Mathematics, Music Theory, Music Education, Music, Public Speaking
Education
Grand Canyon University 2013 — 2016
Bachelor's degree, Early Childhood Education and Teaching, Sophomore University
Bob Jones University 2011 — 2013
Music Education
TGI Fridays October 2004 - Present
DialAmerica 2001 - 2002
Dunwoody Physicians 2000 - 2001
Skills
Restaurants, Food Service, Bartending, New Restaurant Openings, Food & Beverage, Hospitality, Coaching, Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Call Centers, Front Office, Filing, Leadership
Education
Kaplan University-Davenport Campus 2013 — 2017
Healthcare Administration
Atlanta Metropolitan College 1997 — 1998
Pre-Nursing Studies
Benjamin E. Mays High School 1993 — 1997
High School Diploma
OverWatch January 2015 - Present
DialAmerica August 2013 - January 2015
Stylez of Trinity August 2010 - August 2013
Trump Plaza Hotel and Casino May 1984 - August 2004
Skills
Green Energy..., Home Essentials..., Top Producer in Video..., Teaching and Training..., Owning and operating a..., Online Advertising, Advertising, Social Media Marketing, Marketing, Social Media, video email, marketing on CraigsList, Speaking, Motivating, Coaching in Sales, Tactical Sales Planning, Ownership, Training, Sales, Home, Teaching
Education
Camden County College 1977 — 1979
Business Law
Alorica March 2014 - Present
FirstService Residential December 2012 - December 2013
FirstService Residential August 2012 - December 2012
FirstService Residential May 2012 - August 2012
Inktel July 2011 - February 2012
Global Response October 2010 - January 2011
DialAmerica June 2009 - November 2009
Malcolm Pirnie, Inc. June 2004 - February 2007
Skills
Team Leadership, Customer Service, Customer Satisfaction, Process Improvement, Call Centers, Human Resources, Workforce Management, Schedules, Forecasting, Analytics, Adherence, Leadership, Operations Management, Strategic Planning, Team Building, Real Time, Quality Assurance, Client Liaison, NICE, IEX, Administrative..., Executive..., GMT Planet
Education
Charles W. Flanagan High School 1998 — 2000
Diploma, General Studies
Broward Community College
N/A, Business Administration and Management, General
Safelite AutoGlass January 2014 - Present
jcpenney April 2013 - December 2013
Second Chance Counseling Center March 2012 - August 2012
DialAmerica January 2011 - October 2011
Skills
Data Entry, Microsoft Office, Marketing Communications, Customer Service, Telemarketing, Warehousing, Microsoft Excel, Sales Presentations, Administrative..., Time Management, Customer Satisfaction, Call Centers, Training, Telephone Skills
Education
Columbus State 2011 — 2013
Associate's Degree, Mental Health Counseling/Counselor
University of Phoenix 2009 — 2010
Medical Billing & Coding Clerk
DialAmerica October 2014 - Present
Hillcrest Food Service April 2013 - September 2014
Premier International September 2012 - April 2013
Hillcrest Food Service February 2012 - June 2012
Skills
Programming, Python, Web Applications, Forklift Operator, RF Scanners, Order Picking, Material Handling, Physical Inventory, AS400
Education
Cuyahoga Community College 2011 — 2013
Associate of Science (A.S.), Computer Programming
DialAmerica September 2012 - Present
Boones Creek Pharmacy September 2009 - Present
Education
East Tennessee State University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Marketing/Merchandising
DialAmerica May 2014 - Present
TeleTech 2012 - Present
Blockbuster 2002 - 2004
Speedway LLC 2001 - 2002
Held Realty 1996 - 2000
Education
Ashford University 2010 — 2016
ITT Technical Institute-Youngstown
First Investors January 2015 - Present
Old Thyme Cookin' June 2004 - Present
DialAmerica January 2013 - June 2014
Aflac and National Agents Alliance April 2011 - January 2014
Avon April 2011 - August 2012
Pomann Sound Inc June 1998 - January 2011
2003- 2011 January 1997 - January 1998
Skills
Accounts Payable, Invoicing, Process Scheduler, Customer Service, Microsoft Office, Telephone Skills, Accounts Receivable, Microsoft Word, Employee Benefits, Office Management, Microsoft Excel, Small Business, Administrative..., Sales, Management, Customer Satisfaction, Team Building, Accounting, Retail, Social Media, Marketing
Education
American University 1992 — 1996
B.A, Psychology
American University 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Annoor Academy August 2010 - Present
Hardees (Dayshift Crew) December 2008 - August 2009
DialAmerica September 2008 - December 2008
ATT Mobility January 2004 - August 2008
ACT (Citibank Credit analyst February 2004 - September 2004
Education
East Tennessee State University 2005 — 2009
Bachelors Science Education, Interdisciplinary Studies K-6 Education
DialAmerica May 2013 - December 2014
Gelia April 2012 - March 2013
Sykes January 2011 - April 2012
Capital Management Services December 2009 - August 2010
Erie Community College September 2007 - December 2009
Skills
Applicant Tracking..., Employee Relations, Onboarding, Recruiting, Interviews, Event Planning, College Recruiting, Process Scheduler, Human Resources, Management, New Hire Orientations, Screening, Internet Recruiting, Customer Service, Time Management, Talent Acquisition, Temporary Placement, Leadership, Marketing, Team Building, Training
Education
Ashford University 2013 — 2015
Bachelor’s Degree, Business Administration, 3.0
Erie Community College 2007 — 2009
Associate's degree, Management Information Systems, General
Elite Care 24 Hour Emergency Center January 2015 - Present
Bounce Party Supplied LLC January 2014 - Present
Smile Magic Dentistry and Braces September 2013 - June 2015
MySafePage™ Inc. April 2012 - April 2015
VSP Optics Group May 2011 - May 2012
Zara USA November 2006 - May 2012
ATI Enterprises March 2010 - November 2010
Time Warner Cable June 2002 - March 2010
DialAmerica February 1998 - June 2001
Skills
Cold Calling, Managed Services, Human Resources, Vendor Management, Solution Selling, Lead Generation, Public Speaking, Contract Negotiation, Competitive Analysis, Strategic Planning, Social Media Marketing, Networking, Cross-functional Team..., Social Networking, Social Media, Event Planning, Email Marketing, Sales, Sales Operations, Selling, Leadership, Training, Strategic Partnerships, Management, Business Development, Marketing, Team Building, Marketing Strategy, Sales Management, New Business Development, Salesforce.com, Account Management, Customer Service, Telecommunications, Direct Sales, Team Leadership, Recruiting, Coaching, Strategy, Time Management, CRM, Sales Process, B2B, Microsoft Office, Negotiation, Sales Presentations, Customer Satisfaction, Enterprise Software
Education
DeVry University-Texas 1998 — 2000
Bachelor's degree, Telecommunications
W.W. SAMUELL HIGH SCHOOL 1991 — 1994
On The Rocks Bar & Grill May 2015 - August 2015
Body Central May 2014 - February 2015
Pizza Hut January 2014 - May 2014
DialAmerica October 2013 - January 2014
Pizza Hut September 2012 - September 2013
Einstein Noah Restaurant Group, Inc. September 2011 - May 2012
Skills
Teamwork, Customer Service, English, PowerPoint, Public Speaking, Data Entry, Outlook, Critical Thinking, Communication, Marketing, Sales, Teleservices, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Photoshop, Social Media, Java, Matlab, Windows, Event Planning, Time Management, Healthcare, Leadership, Social Networking, Customer Satisfaction, Team Leadership
Education
Unviersity of Akron 2012 — 2016
Bachelor of Science (B.S.), Respiratory Care Therapy/Therapist
Cuyahoga Community College 2007 — 2011
Normandy High School 2005 — 2008
HUGO BOSS October 2014 - Present
United States Army Reserve May 2011 - Present
Lacoste September 2013 - October 2014
Lacoste December 2012 - September 2013
Lacoste November 2012 - December 2012
DialAmerica January 2012 - November 2012
FAB Communications August 2009 - May 2011
Skills
Visual Merchandising, Store Management, Shrinkage, Management, Associate Development, Business Operations, Employee Training, Sourcing, POS, Wholesale, Inventory Control, Retail Sales, Recruiting, Client Development, Clienteling, People Development, Hiring, Product Knowledge, Customer Service, Training, Window Displays, Profit, Store Operations, Driving Results, Sales, Trend, Styling, Luxury Goods, Footwear, Trend Analysis, Retail, Fashion, Loss Prevention, Apparel, Army, Military Experience, Microsoft Excel, Microsoft Office, Logistics, Performance Reviews, Corporate Sales..., Email Marketing, Mass Email Marketing, Personal Information..., Merchandising, Teamwork, Customer Experience, Time Management, Inventory, Accountability
Education
Kean University 2015 — 2017
Bachelor of Science (BS), Accounting
Bergen Community College 2012 — 2014
Associate of Science (AS), Business Administration
Fasttrack Staffing, Inc. May 2015 - Present
DialAmerica April 2013 - September 2013
Skills
Typing, Time Management, Customer Service, Microsoft Office, Microsoft Office Suite, Windows 8, eEmpact, Research, Organization Skills, Interviewing Skills, Written Communication, Troubleshooting, Written Correspondence, Flexible Approach, Time-efficient, Easily Adaptable, Social Media, Social Intelligence, Human Resources, Data Entry, Recruiting, Temporary Placement, Microsoft Excel
Education
College of Central Florida 2014 — 2017
Legal Assistant/Paralegal, 3.57
Ninies Onlineshop January 2009 - Present
DialAmerica July 2015 - Present
DIRECTV August 2015 - September 2015
Skills
Computer Proficiency, Customer Experience, Customer Support, CRM Databases, Typing, Customer Service, Troubleshooting, Sales Process, Clerical Skills, Microsoft Office, Call Centers, Inbound Marketing, Outbound Marketing, Computer Science, Sales, Small Business
Education
San Sebastian College - Recoletos de Cavite 1998 — 2000
Associate's degree, Computer Science
Cavite National High School 1994 — 1998
Graduate, High School/Secondary Diploma Programs
Wayside Presbyterian Church August 2014 - Present
KShor and Associates October 2013 - Present
Presque Isle Web June 2004 - Present
Orchard Brands: Blair Corporation March 2014 - August 2014
DialAmerica April 2012 - August 2013
Temple Anshe Hesed February 2010 - March 2012
Strategy Solutions, Inc. February 2010 - October 2011
Allstate Insurance: Maurice Jackson III Agency June 2008 - June 2010
Skills
Market Research, Public Speaking, Community Outreach, Event Planning, Workshop Facilitation, Strategic Planning, Non-profits, Customer Service, Fundraising, Grant Writing, Nonprofits, Healthcare, Volunteer Management, Advertising, Health Insurance, Life Insurance, Property & Casualty..., Term Life Insurance, Leadership Development, Community Organizing, Public Relations, Marketing, Project Management, Event Management, Small Business, Research, Social Media, Program Development, Training, Media Relations, Editing, Social Networking, Organizational..., Community Development, Social Media Marketing, Marketing Communications, Data Analysis, Coaching, Program Management, Budgets, Team Building, Staff Development, Leadership, Entrepreneurship, Microsoft Office, Management, Marketing Strategy, PowerPoint, Teaching
Education
Tri-State Business Institute 2002 — 2004
Associates Degree, Web Design, Data Base Management, Computer Networking
University of Pittsburgh 1983 — 1985
MSW, School of Social Work
Edinboro University of Pennsylvania 1974 — 1978
BA, Criminal Justice; Minor Sociology
Citi December 2013 - Present
Erie 1 BOCES July 2009 - August 2014
DialAmerica June 2013 - December 2013
The Pampered Chef March 2013 - December 2013
GB Audio January 2013 - December 2013
EGW Personnel at Howden North America February 2013 - February 2013
GB Audio March 2012 - January 2013
Orchard Park Public Library February 2008 - May 2009
Skills
Developmental..., Typing, Editing, PowerPoint, Higher Education, Public Speaking, Social Networking, Microsoft Word, Non-profits, Literacy, Microsoft Excel, Microsoft Office, Music, Music Production, Music Industry, Classical Music, Music Theory
Education
The College of Saint Rose 2009 — 2013
Bachelor of Science (BS), Music Industry
Erie Community College
Non-Matriculated
Photogenic Inc. March 2014 - May 2015
DialAmerica May 2013 - March 2014
Krider's Cafe March 2013 - May 2013
Livingstone College August 2010 - May 2013
Skills
Customer Satisfaction, Customer Service, Call Centers, Sales, Account Management, Customer Retention, Marketing, Salesforce.com, Lead Generation, Cold Calling, Outlook, Microsoft Excel, Sales Management, Social Media Marketing, Teamwork, Telephone Skills, Administrative..., Public Speaking, Administrative...
Education
Livingstone College 2010 — 2014
Bachelor of Arts (B.A.), Religion/Religious Studies & Business Admin
Clinton Junior College 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General & Religious Studies
Robert Half July 2014 - Present
Robert Half April 2014 - June 2014
DialAmerica October 2013 - April 2014
DialAmerica Marketing January 2012 - October 2013
DialAmerica Marketing May 2011 - January 2012
DialAmerica Marketing September 2010 - May 2011
DialAmerica Marketing June 2010 - August 2010
Picture People October 2006 - January 2009
Skills
Training, Employee Training, Human Resources, Recruiting, Sales, Call Center, Call Centers, Data Entry, Interviews, Leadership, Management, Sales Management, Coaching, Customer Retention, Time Management, Performance Management, Customer Service, Marketing, Microsoft Office
Education
Ramapo College of New Jersey 2011 — 2013
BA of Psychology, Psychology
Bergen Community College 2007 — 2009
Associates in Science, Professional Studies
Vernon Township High School 2002 — 2006
High School Diploma, General Studies
Verizon Wireless March 2015 - Present
Verizon Wireless April 2014 - Present
Verizon Wireless October 2013 - April 2014
Verizon Wireless June 2012 - April 2014
DialAmerica May 2012 - June 2012
Student Services, Charleston Southern University January 2012 - May 2012
Student Services, Charleston Southern University January 2011 - June 2011
Express - Northwoods Mall May 2010 - February 2011
American Eagle Outfitters November 2009 - May 2010
Zaxby's February 2008 - July 2008
Skills
Mathematics, Accounting, Microsoft Office, Invoicing, Higher Education, Statistics, Probability Theory, Operations Research, Microsoft Visual Studio..., Visual Basic, Public Speaking, Finance, Tutoring
Education
University of Phoenix 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Accounting
Charleston Southern University 2007 — 2012
Bachelor of Science (B.S.), Mathematics
Charleston Southern University 2007 — 2012
Bachelor of Science, Mathematics
Dillards February 2015 - Present
The Disney Store October 2014 - January 2015
DialAmerica June 2014 - August 2014
Lands' End June 2011 - March 2013
Liem Family October 2010 - June 2011
Middleburg Early Education Center June 2007 - August 2010
Millson Family 2007 - 2007
Skills
Sales, Critical Thinking, Customer Service, Retail Sales, Communication, Childcare, Compassion, Time Management, Child Development, Play Therapy, Teaching Reading, Patience, Retail, Merchandising, Visual Merchandising, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Store Management
Education
Cleveland State University 2011 — 2013
International Business
Xavier University 2007 — 2011
Special Education and Teaching
Living Opportunities Management Company (LOMCO) June 2015 - Present
South Coast Community Service and South Coast Children's Society May 2015 - Present
Bridge of Hope SD August 2014 - May 2015
Advancement Vid Individual Determination (AVID), Poway Unified School District September 2014 - April 2015
DialAmerica August 2012 - April 2015
loveisrespect, National Dating Abuse Helpline May 2013 - March 2015
Caritas of Waco August 2013 - May 2014
Salvation Army Waco August 2013 - December 2013
Mary Kay Inc. December 2012 - December 2013
Family Abuse Center January 2013 - May 2013
Skills
Community Outreach, Social Services, Case Management, Nonprofits, Group Therapy, Crisis Intervention, Public Speaking, Program Development, Psychotherapy, Event Planning, Research, Mental Health, Fundraising, Microsoft Office, Volunteer Management, Community Development, Rural Community..., Urban Planning, Religion, Christian Ministry, Youth Ministry, Student Ministry, Community Organizing
Education
University of Southern California 2014 — 2015
Master's Degree, Social Work
Baylor University 2010 — 2014
BSW, Social Work, Religion
New York Life Insurance Company May 2014 - Present
DialAmerica February 2014 - June 2014
Classic Marketing Concepts INC. June 2013 - February 2014
Macy's January 2013 - May 2013
Prudential Financial July 2012 - January 2013
St. Aloysius Education Clinic June 2004 - August 2012
Holy Cross August 2011 - May 2012
Skills
Life Insurance, Retirement Planning, Leadership, Customer Service, Social Media Marketing, Sales Process, Business Relationship..., Legacy Planning, Multi-Generational..., Income Protection, Education Funding..., Long Term Care Insurance, Microsoft Excel, Finance, Community Outreach
Education
College of the Holy Cross 2008 — 2012
Bachelor of Arts, Sociology Major, Philosophy Minor, Africana Studies Concentration
Rice High School 2004 — 2008
High School, Becoming your brothers keeper
Bigham's One Hour Heating and Air Conditioning March 2013 - Present
InTouch July 2008 - August 2012
DialAmerica April 2001 - March 2005
Shane Co. April 1997 - April 2001
Skills
corporate training, project management, Sales Growth, Human Resource..., call center management, call center operations, Customer Retention, Marketing Strategy, Direct Marketing, Lead Generation, Salesforce.com, Microsoft Office, CRM, Digital Marketing, Online Marketing, Call Center, Management, Lead Management, Account Management, Telemarketing, Sales Management, Email Marketing, Marketing, Sales Operations, Sales, Online Advertising, Call Center Development, Sales Process, Cold Calling, Customer Service, Inbound Marketing, Call Centers, Team Management, Direct Sales, E-commerce, Leadership Development, Marketing Communications, New Business Development, Operations Management, Customer Satisfaction, Recruiting, SEO, Social Media Marketing, Start-ups, Strategic Partnerships, Strategic Planning, Coaching, Team Building, Team Leadership, Training
Education
California State University-East Bay 1998 — 2001
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
California State University-East Bay 1997 — 2001
Liberal Studies, Sociology
DialAmerica December 2014 - Present
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) May 2014 - November 2014
Ann Taylor May 2012 - November 2014
Abercrombie & Fitch May 2012 - June 2014
Skills
Customer Service, Marketing, Marketing Strategy, Sales Management, Leadership, B2B, Team Building, Training, Sales Operations
Education
University of Central Florida 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Broward College 2011 — 2014
Associate of Arts (AA), Business Administration and Management, General
DialAmerica April 2008 - Present
Journeys August 2007 - March 2008
Skills
Sales, Direct Marketing, Training, Recruiting, Team Building, Marketing Communications, Microsoft Office, PowerPoint, Account Management
Education
Cuyahoga Community College
InterFACE Talent Network December 2013 - Present
Dish Network February 2013 - December 2013
DialAmerica August 2012 - January 2013
Primerica September 2011 - January 2013
David Lerner Associates, inc. February 2009 - January 2010
Ameriquest Mortgage March 2004 - September 2009
Skills
Direct Sales, inside sales, Real Estate Finance, Excel, Direct Marketing, Selling, Microsoft Excel, Real Estate Economics, Sales Operations, Salesforce.com, Management, Sales Management, Sales, Call Centers, Investments, Recruiting, Networking, Small Business
Education
Farleigh Dickenson University 2010 — 2011
Certified Financial Planning, Finance, General, 3.5
Rutgers Business School 2010 — 2011
Master of Business Administration (MBA), General Sales, Merchandising and Related Marketing Operations
Connecticut College 1981 — 1985
Bachelor of Arts (B.A.), Business/Managerial Economics
Worcester Academy 1975 — 1981
highscool, College/University Preparatory and Advanced High School/Secondary Diploma Program
DialAmerica December 2014 - Present
Church's Chicken April 2011 - July 2014
U.S. Army Reserve January 2007 - May 2014
McEntire Produce Inc October 2009 - July 2010
Skills
Customer Service, Management, Sales, Sales Operations, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft powerpoint, Quality Assurance, Marketing, Social Media, Problem Solving, Interviews, Technical Support, Technical Recruiting, Recruiting, Acting, Teaching, Team Leadership, Team Management, PHP
Education
ITT Technical Institute-North Charleston 2014 — 2017
Networking, Network and System Administration/Administrator
DialAmerica November 2012 - Present
WIS International May 2011 - November 2012
Family Dollar May 2010 - August 2011
Skills
Computer Repair, Computer Hardware, Virus Removal, Customer Service, Time Management, Car Repair, Prioritize Workload, Sales
Education
Computer Career Center a division of Vista College 2014 — 2014
Network Administrator
Horizon High School 2006 — 2009
Diploma
TeleTech June 2015 - Present
TeleTech December 2014 - April 2015
TeleTech October 2013 - February 2014
DialAmerica April 2011 - August 2012
Walmart January 2008 - May 2008
Skills
Customer Satisfaction, Call Centers, Customer Service, Sales, Time Management, Retail, Customer Experience, Leadership, Teamwork, Cashiering, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
American InterContinental University 2015 — 2016
Bachelor’s Degree, Entrepreneurship/Entrepreneurial Studies
University of Phoenix 2013 — 2015
Entrepreneurial and Small Business Operations
Athens Technical College 2010 — 2011
Pre-Nursing Studies
Seeking New Opportunity 2015 - Present
Private Tutor 2009 - Present
Manpower 2014 - 2015
Montclair State University 2011 - 2013
Citizen Schools 2011 - 2011
U.S. Census Bureau 2010 - 2010
DialAmerica 2008 - 2010
Shoppers Charge Accounts Co 2007 - 2007
Century 21 Department Stores 2006 - 2007
Park Research 2005 - 2007
Skills
Microsoft Office, Research, Social Media, Public Speaking, Community Outreach, Psychology, Administration, Communication, Computer Hardware, Computer Maintenance, Creative Writing, Cultural Sensitivity, Customer Service, General Accounts, Information Technology, Leadership, Legal Issues, Management, Medical Terminology, Office Management, Program Coordination, Regulatory Compliance, Technical Writing
Education
Montclair State University 2011 — 2013
Bachelor’s Degree, Psychology
Montclair State University 2006 — 2009
Bachelor’s Degree, Justice Studies/English
Edge Hill University 2007 — 2007
Criminology/Literature and Writing
City University of New York-John Jay College of Criminal Justice 2003 — 2006
Criminal Justice
MSDSonline October 2015 - Present
Marcus Evans Group May 2015 - September 2015
Duquense Club February 2014 - December 2014
Steez Promotions August 2012 - August 2014
DialAmerica June 2013 - August 2013
bd's mongolian barbeque March 2012 - June 2013
Alpine Pools March 2006 - August 2009
Skills
Customer Service, Marketing, New Business Development, Sales, Facebook, Social Media, Event Planning, PowerPoint, Microsoft Office, Social Networking, Public Speaking, Time Management, Social Media Marketing, Microsoft Word, Microsoft Excel, Event Management, Research, Public Relations, Teamwork, Marketing Communications, Market Research, Advertising, Marketing Research, Marketing Strategy, Team Leadership, Fundraising, Strategic Planning, Photoshop, Editing, Sports, Higher Education, Email Marketing, Customer Satisfaction, Inventory Management, Retail
Education
Duquesne University 2012 — 2014
Bachelor's Degree, Marketing
Duquesne University Palumbo Donahue School of Business 2011 — 2014
Bachelor of Science (B.S.), Business Administration - Marketing
Real Estate Office December 2012 - Present
Lawyers Office September 2012 - December 2012
DialAmerica December 2011 - September 2012
Skills
Sales, Customer Service, Marketing, Training, Team Building, Customer Satisfaction, Customer Retention, Sales Management, Outlook, Coaching
Education
Point Park University
Bachelor of Applied Science (BASc), Behavioral Sciences
Everest Institute-Pittsburgh 2008 — 2010
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Amerimark Direct, LLC March 2010 - July 2013
DialAmerica July 2007 - March 2010
Raymond J. Lakner, STNA, Cosmetic Therapist, and Esthetician January 1993 - August 2007
Control Master, Inc. January 1997 - January 2001
Sverdrup Technology, Inc. 1986 - 1992
O/E Learning January 1986 - January 1988
Computer Tutor Learning Center January 1984 - January 1986
Entre’ Computer Center January 1982 - January 1984
Skills
Technical Writing, Documentation, Writing, Editing, Audio Engineering, Audio Post Production, Management, Clinical Consultation, STNA, Cosmetic Medicine
Education
Kent State University 1972 — 1979
Bachelor of Arts (B.A.), English Language and Literature/Letters
Cuyahoga Community College
Network Support Specialist Training Program
FB International Inc. January 2014 - Present
New Jersey Devils August 2013 - January 2014
DialAmerica July 2013 - January 2014
Donorworx Inc. May 2013 - July 2013
TD April 2012 - March 2013
Skills
Marketing Strategy, Marketing, Advertising, Marketing Communications, Social Media Marketing, Social Media, Digital Marketing, Online Advertising, Email Marketing, Account Management, Sales, Market Research, Direct Marketing, Customer Service, Integrated Marketing, New Business Development, Public Relations, Strategic Planning, Online Marketing, Microsoft Office, Salesforce.com
Education
Centenary College 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management and Services
William Paterson University of New Jersey 2009 — 2013
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Kelly Services April 2014 - Present
FurstPerson January 2013 - January 2014
Sysco July 2011 - January 2013
Varsity Brands December 2006 - October 2009
King College December 2003 - February 2007
DialAmerica August 2004 - October 2005
Skills
Recruiting, Admissions, Marketing, Public Speaking, Event Planning, Coaching, Higher Education, Community Outreach, Public Relations, Student Affairs, Career Counseling, Staffing Services, Sales, Talent Acquisition, Interviews, Internet Recruiting, Sourcing
Education
East Tennessee State University 2000 — 2003
Bachelor of Business Administration (BBA), Marketing
Science Hill High School 1996 — 2000
ADP November 2014 - Present
ADP September 2006 - October 2014
DialAmerica June 2000 - September 2006
100.7 WMMS Cleveland June 1995 - November 1998
Skills
Creative Strategy, Collaborative Problem..., Innovation, Driving Results, Building Relationships, Fun, Writing, Presentations, Organizational..., Organizational..., Human Resources, Team Leadership, Payroll, Recruiting, Management, Relationship Building
Education
Cuyahoga Community College
The Ohio Center for Broadcasting
The Was Group, LLC 2010 - Present
Felenstein Was & Associates 2004 - 2010
DialAmerica January 1998 - September 2002
Skills
Leases, Shopping Centers, Retail, Public Speaking
Education
Albright College 1993 — 1997
BS, Business Administration/Management
Ramapo High School 1989 — 1993
DialAmerica October 2010 - Present
AmeriLife January 2009 - December 2009
FreightCenter/American Freight March 2007 - July 2008
Benny's Inc June 1968 - March 2007
Benny's Inc 1968 - 2007
Skills
Employee Benefits, Negotiation, Contract Negotiation, Transportation, Customer Service, Sales
Education
Bryant University 1966 — 1968
Accounting
CROSSMARK June 2013 - Present
CROSSMARK January 2012 - June 2013
DICK'S Sporting Goods January 2010 - December 2012
The Party Box May 2006 - May 2011
DialAmerica April 2008 - February 2010
Modell's Sporting Goods 2007 - 2009
Skills
Marketing, Marketing Strategy, Sales, Sales Management, Citrix, Direct Sales, Distribution Strategies, Distribution Logistics, Retail, Retail Sales, Retail Marketing, Retail Buying, Retail Category..., Marketing Communications, Communication Skills, Sales Presentations, Merchandising, Sales Operations
Education
Hackensack High School 2003 — 2007
High School Diploma
Bergen Community College
Sports Management
Kroger October 2008 - Present
Time Warner Cable May 2006 - May 2008
Hertz Local Edition December 2003 - March 2006
Dollar Rent a Car April 2001 - December 2003
Micro Center November 1997 - February 2001
DialAmerica 1994 - 1996
Thriftway 1993 - 1994
United Cerebral Palsy of Orange County 1991 - 1992
United California Savings Bank 1988 - 1991
Beverly Hills Savings 1985 - 1988
Skills
Inventory Management, Customer Satisfaction, Sales, Customer Service, Retail, Sales Management, Profit, Team Building, Account Management, Operations Management, Inventory Control, Store Management, Forecasting, Microsoft Excel, Purchasing
Education
Cleveland State University 1994 — 2000
Marketing
Norwood High School, Norwood, OH 1980 — 1984
Diploma, College Preparatory
Atlas Oil Company October 2009 - Present
PULTE HOME CORP January 2000 - February 2008
DialAmerica January 1981 - November 1999
Skills
ADP Payroll, ADP E-Time, ADP HRB, ADP ReportSmith, ADP ezLaborManager, Cornerstone, Microsoft Excel, Microsoft Word, Microsoft Publisher, Multi-state Payroll..., Payroll Administration, HRIS
Education
Eastern Michigan University 2006 — 2006
Payroll
Ferndale High School
High School
Ansafone Contact Centers August 2015 - Present
Ansafone Contact Centers March 2015 - Present
DialAmerica August 1994 - August 2014
Skills
Recruiting, Sales Operations, Fundraising, Payroll, Staff Management, Verification, Training, Staff Retention, Advertising, Administrative..., Office Management, Program Management, Coaching, Time Management, Sales, Agent Development, Office Administration, Manage Client..., CRM, Call Centers, Customer Retention, Customer Service, Customer Satisfaction, Leadership, Management, Team Building
Education
College of Central Florida 2012 — 2015
Associate’s Degree, Business Administration and Management, General
DialAmerica August 2015 - Present
The Master Thinkers 2014 - Present
The Geek Group August 2013 - December 2013
Teacher's Discovery October 2013 - November 2013
The Milestone Group Ltd. November 2012 - April 2013
Macy's 2011 - 2012
Macy's 2011 - 2012
Skills
3D Studio Max, 3D Modeling, Photoshop, 3D, Digital Painting, Computer Animation, Zbrush, Game Design, Maya, 3D rendering, Illustrator, Web Design, ZBrush
Education
Ferris State University 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Digital Animation & Game Design
Macomb Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Digital Animation
Grand Rapids Community College
Arts; Applied Technology
Universal Orlando Project ManagerUniversal Orlando ResortNovember 2014 - Present
Universal Orlando Resort August 2013 - November 2014
Universal Orlando Resort 2009 - August 2013
Universal Orlando Resort 2006 - 2009
DialAmerica 2000 - 2006
Skills
Budgets, Customer Service, Training, Leadership, Team Building, Management
Education
Anderson University (SC) 1993 — 1997
Bachelor's Degree, Business Management
DialAmerica November 2014 - Present
East Park Care Center November 2013 - Present
Education
Remington College-Cleveland West Campus 2009 — 2011
Associates, Business Administration
Hire Dynamics September 2013 - Present
Ark Temporary Staffing May 2013 - August 2013
Liberty Medical Supply October 2008 - April 2012
JP Morgan Chase 2003 - 2008
DialAmerica 1999 - 2002
Skills
Outlook, Call Centers, Management, Customer Service, Business Analysis, Microsoft Word, Microsoft Office, Data Entry, Time Management, Microsoft Excel, Call Center, Avaya, Credit, Windows, Telephone Skills, Administrative..., Team Building, Training, Word, CMS, Scheduling, Excel, Lotus Notes, Genesys, Modular Messaging, Typing, Problem Solving, Administrative Support, Staffing Services, Interviewing Skills, Payroll, Drug Testing, Sourcing, Interviews, Human Resources
Education
Indian River State College 2010 — 2012
Organizational Management
Brevard Community College 2004 — 2006
General Studies
Flyte Tyme Worldwide Transportation July 2015 - Present
Dialamerica September 2012 - Present
PM Squared Marketing May 2011 - Present
Flyte Tyme Worldwide Transportation October 2014 - Present
Reader's Digest April 2008 - June 2008
LinkShare Corporation April 2007 - September 2007
Depository Trust & Clearing Corporation May 2006 - December 2006
Proskauer Rose LLP 2005 - 2005
Samsung Electronics 2004 - 2004
AT&T Solutions 1999 - 2004
Skills
Employee Relations, Project Management, Interviews, Recruiting, Marketing, Talent Acquisition, Human Resources, Technical Recruiting, Talent Management, Career Development, Applicant Tracking..., Leadership Development, Succession Planning, College Recruiting, Event Management, Onboarding, Public Relations, Performance Management, Leadership, Management, Employee Benefits, Change Management, Organizational..., Vendor Management, Strategy
Education
American InterContinental University 2005 — 2006
Masters of Business Administration, Marketing
Daemen College 1981 — 1985
BA, English
Martin Van Buren High School 1976 — 1980
Teacher October 2008 - Present
Hachette Filipacchi Media November 2007 - October 2008
DialAmerica October 2006 - October 2007
Reader's Digest 1991 - 2006
Skills
Database Marketing, Direct Marketing, Email Marketing, Segmentation, Customer Acquisition, Multi-channel Marketing, Customer Insight, Analytics, Telemarketing, Customer Retention, Direct Mail, Marketing, Publishing
Education
Pace University 2008 — 2009
Advanced Certicicate, Education
State University of New York at Binghamton 1988 — 1991
Master of Arts (MA), Mathematics
Long Island University, C.W. Post Campus 1984 — 1988
Bachelor of Science (B.S.), Mathematics
Long Island University, C.W. Post Campus 1984 — 1988
Bachelor of Professional Studies, Computer Science
www.drjan.com 1994 - Present
DialAmerica January 2015 - August 2015
Cartridge World of Midtown East October 2010 - August 2014
Century 21 Cedarcrest January 2008 - October 2011
US Census Bureau March 2010 - September 2010
Century 21 Cedarcrest LLC 2008 - 2009
Public and Private Elementary and High schools 2004 - 2009
Leslie Kavanaugh Recruiters January 2001 - January 2002
Skills
Green, Recycling, Retail, Real Estate, Selling, Malibu,..., Organizational..., Team Building, Telephone Skills, Team Management, Teaching, Marketing Strategy, Presenter, Instructional Design, Strategy, Public Speaking, Cloud Computing, Management, Social Media, Social Networking, Coaching, Start-ups, Leadership, Sales, Customer Service, CRM, New Business Development, Marketing, Strategic Planning, Email Marketing
Education
COLUMBIA UNIVERSITY- Teachers College
Master of Arts, Organizational Psychology
Antioch University
Bachelor of Arts, Documentary Arts & Philosophy
DialAmerica July 2013 - Present
DialAmerica Marketing April 2001 - Present
Education
College of DuPage
Nielsen July 2015 - Present
Ålö AB September 2014 - December 2014
The Hershey Company May 2009 - July 2012
PetSmart April 2007 - May 2009
DialAmerica June 2004 - February 2006
Skills
Visual Merchandising, Store Operations, Store Management, Retail, Loss Prevention, Merchandising, Planograms, Big Box, Sales Operations, Management, Market Research, Pricing
Education
Ningbo University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
The University of Georgia 2002 — 2006
Bachelor of Arts (BA), International Relations and Affairs
Young Harris College
Young Harris College
Manchester Craftsmen's Guild 2002 - 2008
Manchester Bidwell 2002 - 2008
DialAmerica 1997 - 2008
Dial America 1997 - 2008
Carnegie 1997 - 2003
Carnegie Museum 1996 - 2003
Education
Carlow University 1993 — 1997
dialamerica June 1957 - June 1996
DialAmerica Marketing Inc. 1957 - 1996
Skills
Call Centers, Customer Retention, Call Center, Management, Direct Marketing, Sales, Team Building, Public Relations, Cross-functional Team..., Strategic Partnerships, CRM, Sales Management, Marketing Strategy, Lead Generation, Customer Satisfaction, Account Management
Education
Boston University 1959 — 1960
general education
Yamaha Corporation of America February 2013 - Present
DialAmerica February 2011 - February 2013
Pure Water Technology of San Diego September 2009 - February 2013
Labor Finders July 2007 - April 2008
Verizon Information Services August 2005 - July 2006
Weblink Wireless 1998 - 2000
Mitsubishi Electric November 1985 - April 1998
Skills
Account Management, Sales Operations, Sales, Business Development, Recruiting, Management, Online Advertising, Leadership, Advertising, Coaching, Cold Calling, Sales Management, New Business Development, Direct Sales, B2B, Sales Process, Customer Satisfaction, Retail, Team Building, Selling, Marketing, Team Leadership, Salesforce.com, Marketing Strategy, Training, Customer Retention, Contract Negotiation, Strategic Planning, Negotiation, Entrepreneurship, Lead Generation, Strategy, Sales Presentations, Social Media Marketing, Cross-functional Team..., CRM, Customer Service, Start-ups, Budgets, Product Development, Business Planning, Strategic Partnerships, Marketing Communications, Project Management, Business Strategy, Online Marketing, Product Marketing, Leadership Development
Education
California State University-Fullerton
Bachelor's Degree, Psychology, English, History
Menlo College
Associate of Arts (A.A.), Business Administration and Management
DialAmerica September 2014 - Present
EBSCO TeleServices September 1995 - August 2014
NOEVIR U.S.A., INC. January 1990 - August 1995
Skills
Renewal & Expire..., Digital Marketing, Strategic Planning, Social Media, Integrated Marketing, Marketing Strategy, Lead Generation, Social Media Marketing, Marketing, New Acquisition..., Marketing Communications, B2B, Online Marketing, Advertising, Email Marketing, Direct Marketing, Online Advertising, Digital Media, Sales, Direct Mail, Account Management, Strategic Partnerships, New Business Development, Publishing
Education
Bergen Community College 1985 — 1986
Criminology and Political Science
Indian Hills high School 1982 — 1985
IHG - InterContinental Hotels Group June 2014 - Present
DialAmerica December 2010 - Present
FirstComp Insurance August 1998 - July 2010
Skills
Microsoft Excel, Commercial Insurance, Workers Compensation, Outlook, Employee Training
Education
Bellevue University 2002 — 2003
Business Operations Support and Assistant Services
DialAmerica August 2010 - Present
Primerica Financial Services July 2009 - August 2015
Brunzwick Zone July 2008 - August 2009
Healthcare Solutions March 2009 - July 2009
Jacks Custom Woodworking January 1992 - January 2009
Inghams School January 2006 - December 2008
INSTEC January 1990 - January 2001
RIMS January 1987 - January 1990
Skills
Sales
Education
College of DuPage
Accounting; Business law, Advanced Math, Photography
Lewis University
MIS, Computer Science, Business
Lewis University
BA, Management Information Systems
North Elm Animal Hospital August 2014 - Present
PDI, Inc. May 1995 - March 2009
DialAmerica December 1977 - September 1998
Nestlé Waters North America June 1980 - November 1994
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Sales Effectiveness, Sales Management, Sales Operations, Team Building, Leadership, Product Launch, Administrative Support, Sales Support, Customer-focused Service, Microsoft Office, Process Improvement, Records Management, Appointment Scheduling, DVMAX Veterinary/EMR..., Animal Health, Animal Welfare, Animal Care
Education
Davidson County Community College
Associate of Arts and Sciences (A.A.S.), Business Administration
AutoNation September 2014 - Present
AutoNation November 2013 - September 2014
DoubleTree by Hilton May 2013 - January 2014
Northeast Ohio Media Group August 2013 - November 2013
DialAmerica September 2012 - January 2013
Skills
Microsoft Office, Public Speaking, Teaching, Research, Editing, Event Planning, Microsoft Word, Social Media, PowerPoint, Event Management, Budgets, Public Relations, Community Outreach, Program Development, Leadership, Fundraising, Student Affairs, Spanish, Volunteer Management, Customer Service, Teamwork, Sales, Customer Satisfaction, Online Marketing, Management
Education
Cleveland State University - Cleveland-Marshall College of Law 2012 — 2013
Law
Ohio University 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
DialAmerica August 2014 - Present
Burger King June 2012 - Present
Whirlaway June 2011 - March 2012
IPS March 2007 - May 2009
Skills
Time Management, Medical Terminology, HIPAA, Medical Coding, Data Entry, Medical Billing, Filing, Medical Records, Microsoft Office, Customer Service, Telemarketing, Sales, Microsoft Excel, Auditing, Machinery, Computers, HTML, Typing, Microsoft Word, Office Management, Outlook, Invoicing, Receptionist Duties, Access, Accounts Receivable
Education
Allen School Online 2009 — 2010
Certified medical biller/coder, Medical Insurance Specialist/Medical Biller, Coding
The University of Akron 2002 — 2005
Early Childhood Education and Teaching
Bowling Green State University 2001 — 2002
Pre-Veterinary Studies
DialAmerica March 2010 - January 2015
lia sophia December 2013 - December 2014
Unite HERE National Retirement Fund August 2007 - March 2010
Wheaton Warrenville South High School CUSD 200 August 2006 - June 2007
DuPage County Substitute Teacher August 2005 - June 2006
JPMorganChase November 2001 - June 2005
American National Bank / Bank One November 2000 - November 2001
Evangelical Free Church of Naperville September 1987 - November 2000
First United / Rich Port Realtors August 1984 - August 1987
Calvary Christian School August 1980 - July 1982
Skills
Real Estate, Small Business, Business Development, Marketing, Sales, Management, Payroll
Education
Keller Graduate School of Management of DeVry University 1996 — 2000
MPM, Project Management
Keller Graduate School of Management of DeVry University 1996 — 1999
MBA, Small Business Administration/Management
Eastern Illinois University 1973 — 1977
BS with Secondary Teacher Certification, Home Economics: Tailoring and Food Preparation
Würth Elektronik May 2009 - Present
DialAmerica 2005 - 2010
Skills
Management, Account Management, Electronics, Telecommunications, Product Marketing, Manufacturing, Leadership, Direct Sales, Transformer, Customer Service, Semiconductors, RF, Sales, Networking, International Sales, Key Account Management, Product Management, B2B
Education
Bryant University 2005 — 2009
BofA, Communication, Marketing & Business
DialAmerica April 1982 - Present
DialAmerica 1982 - Present
Skills
Account Management, Direct Marketing, Customer Retention, Call Center, Telemarketing, Lead Generation, Inbound Marketing, Outsourcing, Team Building, Customer Satisfaction, B2B, Call Centers, CRM, Email Marketing, Sales Process, Salesforce.com, Customer Acquisition
Education
Cleveland State University
Sales Professionls July 2013 - August 2013
DialAmerica December 1982 - May 2013
Skills
Account Management, Direct Marketing, Telemarketing, Lead Generation, Email Marketing, B2B, Online Advertising, Salesforce.com, Online Marketing, Database Marketing, Digital Marketing, SEM, Call Centers, Cold Calling
Education
City University of New York-Brooklyn College 1975 — 1978
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Guardian Protection Services January 2015 - June 2015
Engage Partners Inc. December 2014 - December 2014
DialAmerica March 2014 - July 2014
A Line Staffing Solutions December 2011 - January 2012
Laboratory Corporation of America July 2010 - June 2011
Adecco Staffing, USA January 2008 - May 2008
Affiliated Computer Services May 2006 - January 2008
Westaff November 2005 - April 2006
NAMI July 2001 - August 2005
Parker, Murray, & Associates September 2000 - August 2005
Skills
Access, Outlook, Customer Service, Software Documentation, Clinical Research, Research, Healthcare, Quality Assurance, Time Management, Troubleshooting, Microsoft Word, Hospitals, PowerPoint, Data Entry, Telephone Skills, Leadership Development, Microsoft Excel, Microsoft Office, Mac, Medical Terminology, Medical Billing, Pharmaceutical Industry, Pharmacy Benefit..., Pharmacy Technicians, Clinical Pharmacy, Medical Lab Technology, Call Centers, Leadership, Management, Training, Employee Relations
Education
Community College of Allegheny County 1975 — 1996
Associate of Science (AS), General Studies/Medical Lab Technician classes, 2.38
Western School of Health & Business Careers, Pittsburgh, Pa 1987 — 1988
Diploma, Pharmacy Technician, 3.71
Spherion/ SCANA November 2005 - December 2006
Civic Development Group / Millennium Teleservices November 2004 - November 2005
DialAmerica November 2000 - March 2004
Skills
Political Science, English, Teamwork, Public Relations, Customer Service, Legal Research, Legal Writing, Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Paralegals, Social Media
Education
University of South Carolina-Aiken 2010 — 2012
Bachelor of Arts (BA), Political Science and Government
Aiken Technical College 2007 — 2009
Associate's degree, paralegal
Aiken Technical College
Associate Degree, Paralegal
South Aiken High School
Diploma
University of South Carolina-Aiken
Bachelor of Arts, Political Science
DialAmerica June 2012 - Present
2003-2009 Teletech April 2003 - August 2009
United Parcel Service tracking January 1997 - January 2002
Delray Medical Center January 1995 - January 1997
Bank One January 1991 - January 1995
Education
Bob Jones University
Colorado Technical University November 2012 - Present
DialAmerica February 2006 - April 2006
Pensacola Christian College August 2002 - January 2006
Skills
Teaching, Microsoft Office, Public Speaking, Research, Curriculum Development, Microsoft Excel, PowerPoint, Higher Education, Strategic Planning, Microsoft Word, Social Media
Education
Colorado Technical University 2012 — 2015
Bachelor of Science (B.S.), Criminal Justice with Human Service Emphasis, Sophomore
Pensacola Christian College 2002 — 2006
Bachelor of Education (BEd), Elementary Education and Teaching
YOOZY March 2012 - Present
The CMI Group, Inc. February 2006 - July 2007
DialAmerica November 2000 - June 2001
Skills
Account Management, Marketing, Customer Service, Call Centers, Cold Calling, Customer Satisfaction, Curriculum Design, Customer Retention, Salesforce.com, Training, CRM, Creative Writing
Education
Collin County Community College 1999 — 2001
Liberal Arts and Sciences, General Studies and Humanities
Freelance September 2011 - Present
DialAmerica July 2005 - September 2011
Skills
Project Management, Program Management, Analysis, Process Improvement, Business Process..., Team Management, Operations Management, Training, Workforce Management, PMP, Telecommunications, Coaching, VoIP, Strategy, Call Center Development, Debugging, Workforce Planning, Staff Scheduling, Telecommunications..., Project Planning, Administrative..., Information Solutions, Workforce Communications, Telecommunications..., Performance Management, Organizational..., Data Analysis, Management Consulting, Microsoft Excel, Real Time Monitoring, Real Time Reports, Execution capabilities, CompTIA A+ Certification, Ruby on Rails, Business Process..., RF Design, RF Engineering, Drive Test
Education
Georgia Gwinnett College 2014 — 2018
Bachelor’s Degree, Software Development
Agnes Scott College 2011 — 2011
ESL, ESL Certification
Project Management Professional (PMP) 2012 — 2013
Chase July 2014 - Present
Life Quotes, Inc. September 2009 - June 2014
DialAmerica 2000 - 2009
Skills
Social Media Marketing, Sales Management, New Business Development, Strategic Planning, Account Management, Health Insurance, Disability Insurance, Insurance, Marketing, Sales, Marketing Strategy, Customer Service, Social Media, Life Insurance, Team Building, Leadership, Cold Calling, Customer Retention, Customer Satisfaction, Sales Operations, Management, Coaching, Sales Process
Education
College of DuPage
Associate of Arts (AA), Marketing/Marketing Management, General
North Central College
Bachelor's Degree, Business, Management, Marketing, and Related Support Servicesu
DialAmerica October 2010 - January 2012
Piedmont College Navigator August 2009 - May 2010
Piedmont College October 2008 - October 2008
Abraham Baldwin Agricultural College August 2006 - May 2007
Wendy's May 2006 - July 2006
Skills
Microsoft Office, Telemarketing, Editing
Education
Piedmont College 2007 — 2010
Bachelor of Arts, Mass Communications
Abraham Baldwin Agricultural College 2005 — 2006
English
Tift County High School 2001 — 2005
Dual Diploma, Superior Honor Student
Sutherland Global Services February 2013 - April 2015
DialAmerica July 2011 - January 2013
EXPRESS November 2009 - March 2011
Econo Lodge Inn & Suites February 2007 - July 2008
Red Bull Inn February 2004 - May 2006
Skills
Microsoft Office 2007, Communications Strategy, Statistics, Data Entry, Event Management, Account Management, Training & Development
Education
Edinboro University of Pennsylvania 2007 — 2011
BA, Sociology and Theater
Medical Professionals March 2015 - Present
DialAmerica January 2013 - March 2015
Langer Security October 2011 - February 2012
San Diego Christian College June 2011 - June 2011
Eastridge Workforce Solutions December 2010 - March 2011
Skills
Film Editing, Video Production, Singing, Data Entry, Preaching, Online Research, Acting, Customer Service, Managerial, Online Video, Creative Writing, Information Gathering, Call Centers
Education
Southern California Seminary 2008 — 2011
Master's degree, Bible/Biblical Studies
American InterContinental University 2006 — 2008
Bachelor of Business Administration (BBA), Project Management
American InterContinental University
Associate's degree, Business Administration and Management, General
Apple June 2013 - Present
LiveOps May 2013 - Present
Verizon Wireless June 2007 - May 2013
DialAmerica April 2005 - June 2007
First Federal of Lakewood July 1997 - March 2005
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Cellular Communications, Mobile Devices, Sales Operations, Solution Selling, Customer Experience, Customer Satisfaction, Account Management, Sales Management, Sales, Training
Education
Cuyahoga Community College 1998 — 2004
Associate's degree, Business Administration and Management, General
DialAmerica August 2011 - February 2013
Strawberry Station May 2007 - December 2008
The Pantry July 2005 - August 2007
Skills
Word Processing, Data Processing, Machine Transcription, QuickBooks, Human Relations, Secretarial Procedures, Oral Communications, Microsoft Office, Business English, Filing, Secretarial Skills, IBM Computer, PFS WRITE, WordStar, WordStar 2000, Word Perfect, Microsoft Word, Microsoft Excel, microsoft powerpoint, Paradox 2, AMS Prime 2000, Rating programs, Tenant Pro 7, Electronic typewriter, Dictation machine, photocopier, FAX machine
Education
Ashford University
Professional Careers Institute
Certificate, Word Processing
DialAmerica August 2012 - Present
Forward Air Solutions Company March 2012 - June 2012
D& K Express (FedEx Ground) Company August 2011 - February 2012
Arrow Freight Management Company June 2011 - August 2011
ADP Inc June 2007 - March 2009
Okon Metals May 2006 - January 2007
US Army November 1992 - November 2005
Skills
Transportation, Transportation..., Shipping, Logistics Management, Distribution Center..., Coaching, Strategic Planning, Management, Training, Logistics, Operations Management, Analysis, Leadership, Process Improvement
Education
Kaplan University 2010 — 2012
Master of Business Administration; MBA, Human Resources
Austin Peay State University 2002 — 2005
Bachelor of Science, Public and Business Management
DialAmerica April 2011 - July 2012
Orchard Brands May 2010 - April 2011
Madison County School System July 2009 - June 2010
Classic Masonry March 2008 - October 2008
K-Mart July 2006 - January 2008
Skills
Microsoft Word, Customer Service, Excellect Communication
Education
The University of Georgia 2005 — 2010
B.A, History
Gainesville College 2004 — 2004
Athens Technical College 2002 — 2004
Associate Degree, Early Childhood Education
DialAmerica November 2009 - July 2014
SunTraax Inc October 2009 - January 2010
DialAmerica Marketing Inc November 2000 - December 2006
Skills
Visual C++, Visual C#, MEL, 3D Studio Max, Maya, Microsoft Office, Adobe Creative Suite, Unity, Unreal Engine, UnrealScript, JavaScript, Autodesk MotionBuilder, Level Design, Character Designs, Character Animation, 3D Modeling, CRM, Program Management, Management, Team Management, Call Center, Technical Support, Sales, Marketing Communications, Customer Service, C, Team Leadership, Training, Customer Experience, C#, Software Documentation, Operations Management, Call Centers, Outlook, Computer Hardware, Leadership, Recruiting, Troubleshooting, Windows 7, Technical Writing, Windows, Visio, Team Building, Data Entry, Networking, Quality Assurance, System Administration, Software Installation, XP, PowerPoint
Education
Coleman College 2013 — 2015
Networking and Security, Computer Science, Undergraduate
Coleman College 2012 — 2013
Bachelor of Science (BS), Game Design and Developement
Coleman College 2011 — 2012
Associate of Arts and Sciences (AAS), Game Design and Development
Mar Vista High School 1996 — 2000
General Education
Del Sol Medical Center July 2012 - Present
Rol-N Enterprise, Inc. January 2012 - June 2012
DialAmerica February 2008 - April 2008
Skills
Nursing, Filing, Clerical Work, Health, Holistic Health
Education
The University of Texas at El Paso 2007 — 2011
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
El Paso Community College 2007 — 2010
DialAmerica October 1996 - Present
960 Macarthur Blvd, Mahwah, NJ 07495 October 1996 - Present
Rochelle Park, NJ 07662 February 1993 - Present
Education
Montclair State University 1985 — 1996
School of Business, Bachlors of Arts, Major: Marketing Minor: Finance
Bergen Community College 1981 — 1983
Associate of Arts and Sciences (AAS), Business Administration and Management, General
SUPERCUTS May 2009 - Present
Borics Haircare March 2008 - December 2008
DialAmerica August 2005 - February 2006
Skills
Customer Service, Receptions, Telephone Reception, Microsoft Word, Microsoft Office, Typing, Microsoft Excel, Supply Ordering, Copying, Office Equipment, Hair Cutting, Hair Care
Education
Empire Beauty School-North Hills 2006 — 2007
Cosmetology License, Cosmetology/Cosmetologist, General
Sawyer School 1987 — 1988
Secretarial Certificate, Administrative Assistant and Secretarial Science, General
Enterprise Rent-A-Car September 2015 - Present
DialAmerica June 2015 - September 2015
Hertz October 2014 - April 2015
Selective Staffing Solutions February 2014 - July 2014
Seneca Gaming Corporation August 2007 - October 2010
Seneca Niagara Casio and Hotel August 2006 - August 2007
Adam's Mark Hotel December 2005 - July 2006
Top’s Supermarket November 2005 - March 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Visual Basic, Windows, Oracle SQL Database..., IBM AS/400, Microsoft Office Access..., Digital Forensics, CompTIA A+, Cisco Technologies, Customer Service, Troubleshooting, Information Technology, Time Management, Databases, Hardware, Microsoft Excel, Networking, Sales, Outlook, Data Entry, Team Building
Education
Erie Community College 2014 — 2015
Network Support Technology Certification, Information Technology, 3.1 GPA
Erie Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.1 G.P.A
Villa Maria College 1989 — 1990
n/a, Music Business
Buffalo Performing Arts Academy 1985 — 1989
Academy Diploma, Music Performance
DialAmerica July 2014 - Present
Maxim Healthcare Services April 2014 - Present
Goodcare Home Health January 2013 - February 2014
WILLCARE October 2012 - January 2013
Bailey Slipper Shop July 2011 - September 2011
Borders September 2008 - February 2009
Jubilee Foods October 2007 - September 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML
Education
Erie 1 BOCES 2014 — 2014
Certification, Microsoft Word 2013
Erie 2 Chautauqua Cattaraugus BOCES-Practical Nursing Program 2012 — 2012
Certification, Home Health Aide/Home Attendant/Nurses Aide
Amherst Central High School 2003 — 2007
High School Diploma, General Education
PNC May 2014 - November 2014
Charming Charlie March 2014 - November 2014
Center for Organ Recovery & Education December 2013 - January 2014
Macy's November 2012 - January 2014
DialAmerica July 2011 - August 2013
Skills
Autopsy specialty, Basic HTML, MS Office, Customer Service, Sales, Retail, 35 WPM
Education
Carlow College 2010 — 2014
Bachelor of Science (B.S.), Biology- Autopsy Specialty
Penn Hills High School 2006 — 2010
Sterling Jewelers September 2011 - Present
DialAmerica September 2009 - 2011
Novus Credit Solutions April 2009 - September 2010
Madison Morgan, and Reed December 1998 - April 2009
Skills
Call Centers, Management, Customer Service, Payroll, Employee Training, Program Management, Accounting, Selling, Troubleshooting, Retail, Microsoft Excel, Forecasting
Education
Cleveland State University
Business and Finance
DialAmerica February 2009 - Present
Apria Healthcare January 2006 - May 2008
OSI March 2004 - December 2005
Development Dimensions International October 1996 - February 2002
Skills
Training, Interviews, Customer Service, Recruiting, Management, Program Management, Budgets, Healthcare, Insurance, Cold Calling, Call Centers, Sales, Account Management, Customer Retention, Outlook, Customer Satisfaction, Customer Experience, Team Building
Education
California University of Pennsylvania 1985 — 1991
Bachelor of Science (BS) and Master of Science, Marketing/Marketing Management, General/ Counseling
DialAmerica 2013 - 2013
AFC Home July 2011 - November 2012
Skills
Teaching, tutoring,...
Education
Aquinas College 1998 — 2000
Master of Arts (M.A.), Secondary Education and Teaching
Western Michigan University 1988 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
Waffle House March 2011 - February 2012
DialAmerica September 2009 - August 2010
Skills
Vital Signs, Phlebotomy, Medisoft, Microsoft Excel, Microsoft Word, Blood Pressure, NextGen
Education
Akron Institute of Herzing University 2012 — 2013
Diploma, Medical/Clinical Assistant
American Red Cross June 2015 - Present
Sandy's Pet Shop October 2014 - Present
Dish Network April 2014 - September 2014
YMCA December 2013 - April 2014
Four Seasons Sales & Service November 2003 - September 2013
DialAmerica August 1998 - March 2003
Skills
Direct Marketing, Sales Management..., Hiring Employees, New Hire Training, Mentoring New Hires, Customer Service, Customer Retention, Trade Shows, Factory, Manufacturing Operations, Microsoft Word, Microsoft Excel, Sales, Training, Management, Leadership, Customer Satisfaction, Sales Management
Education
Elgin Community College 1986 — 1988
Associate's degree, Dental Assisting/Assistant
McDonald's Corporation March 2013 - June 2013
Walmart May 2012 - March 2013
Dial America Marketing January 2012 - February 2012
DialAmerica January 2012 - February 2012
Citi Trends September 2010 - February 2011
Walmart September 2009 - December 2009
Education
Athens Technical College 2011 — 2011
ged, ged
spotsylvania high school 2007 — 2009
DialAmerica March 2013 - Present
Tristate Petroleum March 2012 - March 2013
Brooks Hospitality LLC January 2009 - July 2010
Education
Community College of Allegheny County 2012 — 2014
The Phlebotomy Training Center 2010 — 2010
Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Integrated Access Corporation October 2015 - Present
Cass Information Systems July 2014 - Present
First Option Mortgage (Jacksonville Branch Closed) July 2013 - July 2014
PHH MORTGAGE October 2010 - July 2013
DEVRY UNIVERSITY October 2008 - September 2010
TRANSCREDIT INC February 2004 - October 2008
EMERGENCY DEBT RELIEF January 2002 - February 2004
DialAmerica June 1992 - December 2002
Education
Montclair State University CEHS
Bachelor's degree
DialAmerica September 2012 - Present
Skills
Researching benefits..., Child Ambassador for...
Education
Kaplan Career Institute-Brooklyn 2011 — 2012
Medical Office Specialist
DialAmerica June 2000 - Present
Skills
Microsoft Office, Windows, Research, Teaching, Photoshop, Public Speaking, HTML
Education
College of Central Florida 1995 — 1997
Associate of Arts (A.A.)
Carter County Sheriff November 2014 - Present
DialAmerica 2012 - 2013
DHL August 2003 - March 2004
Consolidated Freightways December 1998 - September 2002
Skills
Account Management, Customer Service, Marketing, Government, Security, Microsoft Office, Crisis Management, Leadership, Management
Education
Lakeland Community College 2009 — 2011
Emergency Medical Technology/Technician (EMT Paramedic)
Stark State College of Technology 2005 — 2005
Emergency Care Attendant (EMT Ambulance)
Three Rivers Community College 1989 — 1991
Law Enforcement
College of the Ozarks 1988 — 1989
Criminal Justice
Van Buren High School 1984 — 1988
Kroger June 2015 - Present
Kroger June 2015 - Present
Teleperformance, USA November 2014 - February 2015
Sears Holdings Corporation August 2013 - November 2014
DialAmerica February 2013 - August 2013
Education
American School of Technology 2012 — 2012
Certificate, Medical Billing and Coding
Braun Research Incorporated January 2015 - May 2015
City of Angels September 2014 - January 2015
DialAmerica May 2012 - November 2012
Skills
Certified Recovery..., Work Very Well with..., Microsoft Office
Education
Rider University 2013 — 2015
Bachelor’s Degree, Psychology, 3.69
Bergen Community College 2010 — 2012
Associate's, Liberal Arts and Sciences/Liberal Studies