DialAmerica Marketing Inc
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Customer service: 1 (877) 872-2362 Headquarters: Mahwah, NJ CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Marketing Inc Employees
Qualfon/Center Partners January 2008 - Present
Center Partners Inc January 2008 - Present
Center Partners Inc January 2000 - Present
Center Partners May 2005 - January 2008
Center Partners Inc January 2005 - January 2008
Center Partners Inc January 2000 - January 2005
DialAmerica January 1995 - October 2000
DialAmerica Marketing Inc January 1998 - January 2000
DialAmerica Marketing Inc January 1996 - January 2000
DialAmerica Marketing Inc January 1996 - January 1998
Skills
Call Center, Call Centers, Training, Recruiting, Management, Customer Satisfaction, Time Management, Process Improvement, Customer Retention, Account Management, Technical Support, Sales Operations, Sales, Telecommunications, Business Process..., Customer Service, Project Management, Project Planning, Strategic Planning, Workforce Management, Customer Experience, Outsourcing, Data Analysis, Human Resources, Performance Management, Call Center Development, Vendor Management, Operations Management, Contact Centers, Avaya, Team Leadership, BPO
Education
The University of Georgia 1993 — 1996
Teacher Certification, Secondary Education and Teaching
Newberry College 1987 — 1991
Bachelor of Science (BS), Biology, General
Newberry College
BS, Biology
The University of Georgia
KMC Music May 2014 - Present
DJC Consulting 2014 - Present
Liturgical Publications Inc 2012 - 2014
LPi 2007 - 2012
DialAmerica Marketing Inc. 2003 - 2007
DialAmerica Mktg. 1998 - 2003
DialAmerica Marketing Inc. 1995 - 1998
Skills
Strategy, Sales Process, B2B, Leadership, Sales Management, Team Building, Management, Sales, Marketing Strategy, Salesforce.com, Account Management, Marketing, CRM, New Business Development, Recruiting, Call Centers, Customer Retention, Direct Marketing, Business Strategy, Coaching, Process Improvement, Outsourcing, Lead Generation, Change Management, Business Development, Strategic Planning, Negotiation, Strategic Partnerships, Customer Satisfaction, Telecommunications, Customer Service, Solution Selling, Training, Social Media Marketing, Online Advertising, Sales Operations, Team Leadership, Operations Management, Email Marketing, Selling, Direct Sales, Marketing Management, Online Marketing, Cross-functional Team..., Team Management, Contract Negotiation, Call Center, Marketing Communications, Forecasting, Product Marketing
Education
Sacred Heart University
Markit On Demand February 2010 - Present
Kforce Technology Staffing November 2009 - February 2010
DialAmerica Marketing, Inc. June 2005 - July 2009
BOC Gases May 2004 - August 2004
Global Holding & Investment Company February 2002 - January 2003
Skills
XML, C#, HTML, JavaScript, ASP.NET, SQL, AJAX, Visual Studio, CSS, ASP, jQuery, Visual Basic, C++, IIS, Windows, Web Services, MVC, JSON, SQL Server, .NET, LINQ, Web Development, OOP, HTML5, Programming, Databases, VSS, ASP.NET MVC, ADO.NET, Web Applications, Object Oriented Design, Tortoise SVN, NuGet, Subversion
Education
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2005
Bachelor of Science (B.S.), Electrical and Computer Engineering
Rutgers, The State University of New Jersey-Newark 2000 — 2002
HR Woods Payroll Services/Francis & Francis January 2014 - Present
TAG Mobile, LLC October 2012 - December 2013
MedEx Direct Pharmacy July 2010 - November 2012
E-Tel-RX September 2006 - July 2010
Comcast Corporation Inc January 1996 - January 1999
Comcast Corporation Inc January 1994 - January 1996
Cellnet Communications Inc January 1992 - January 1993
DialAmerica Marketing Inc January 1989 - January 1992
Skills
Sales Management, Telemarketing, Cold Calling, Promotions, Lead Generation, CRM, Digital Marketing, Sales, Training, Marketing, Market Research, Selling, Account Management, Call Centers, Management, Customer Service
Education
Central Michigan University 1983 — 1987
Bachelors, Business Administration
Central Michigan University, Mt. Pleasant, MI 1983 — 1987
Bachelor’s Degree, Business Administration - Major: Marketing Minor: Advertising
Ross Stores, Inc. March 2015 - Present
uBreakiFix March 2012 - March 2015
Healthcare Scouts June 2011 - February 2012
Enterprise Rent-A-Car September 2005 - November 2008
DialAmerica Marketing, Inc. July 2002 - August 2005
AT&T Mobility September 1998 - May 2002
Skills
Full-Cycle Recruiting, Employment Law..., College Recruiting, Technical Recruiting, High-Volume Recruitment, Job Fairs, Corporate Recruiting, HR Policies, Employee Relations, Staffing Coordination, Behavioral Interviewing, Organizational..., Succession Planning, Corporate Communications, Benefits Administration, Change Management, New Hire Orientations, Recruiting, Public Speaking, SDLC, Workforce Planning, Training, Background Checks, Human Resources, Sourcing, Interviews, Screening Resumes, Employee Engagement, Performance Management, Benefits Negotiation, Talent Acquisition, HRIS, FMLA, Applicant Tracking..., Employer Branding, Employee Training, Onboarding, Employee Benefits, Executive Search, Internet Recruiting, Permanent Placement, Job Descriptions, Talent Management, Management, Deferred Compensation, Staffing Services, Performance Appraisal, Hiring, Taleo, Career Counseling
Education
University of Central Florida 1997 — 2003
B.A., Organizational Communication
Lake Howell High School 1993 — 1997
H.S. Diploma, with Honors
Graphic Composition, Inc August 2005 - Present
DialAmerica Marketing, Inc January 2004 - August 2005
Haband 3341 February 2001 - July 2002
Skills
InDesign, Photoshop, Image Editing, Typesetting, Book Design, Adobe Acrobat, Pitstop Professional, Illustrator, Digital Image Processing, Graphic Design, Pre-press
Education
Athens Technical College
General Education Diploma
Business Success, Inc. January 1994 - Present
International Mentoring & Entrepreneurial Center, Inc. May 1991 - Present
DialAmerica Marketing, Inc. October 2003 - June 2008
Georgia General Assembly-Georgia Senate January 1991 - April 1992
Consolidated Business Services January 1988 - December 1990
Southern Renaissance Corp. October 1984 - December 1987
Flashpoint Consulting, Inc. October 1984 - October 1986
Morton Theatre Corp. March 1983 - September 1984
Gilmore Tax Services January 1982 - March 1983
GEAR Recycling Systems, Inc. October 1980 - October 1981
Skills
Leadership Development, Start-ups, Organizational..., Management, Strategic Planning, Management Consulting, Nonprofits, Coaching, Analysis, Government, Sales Management, Change Management, Operations Management, Business Planning, Hiring, Staff Development, Team Building, Contract Negotiation, Customer Service, Customer Satisfaction, Community Development, Public Relations, Public Speaking, Fundraising, Entrepreneurship, Marketing Strategy, New Business Development, Policy, Team Leadership, Marketing, Project Planning, Employee Relations, Business Development, Program Management, Business Strategy, Public Policy, Policy Analysis, Operational Efficiency, Cross-functional Team..., Performance Management, Customer Relations, Customer Retention, Retail, Sales Operations, Direct Marketing, Call Center, Community Master..., Public Administration, Lobbying, Budgets
Education
The University of Georgia
Bachelor of Arts (AB), Political Science/Pre-Law
CADD Microsystems July 2015 - Present
Time Warner Cable January 2014 - Present
Personify Corp August 2011 - January 2014
FireMan Marketing, LLC February 2013 - August 2013
Resolvit Resources, LLC August 2010 - August 2011
Centreville Preschool, Inc June 2010 - July 2010
National Advertising Review Board May 2009 - August 2009
James Madison University Off-Campus Life August 2007 - May 2009
DialAmerica Marketing Inc May 2006 - August 2007
Skills
Editing, Newsletters, Human Resources, Social Media, Microsoft Office, Event Planning, Customer Service, Email Marketing, Business Objects, Report Writing, Wordpress, Usability Testing, Corporate Finance, WordPress, Analysis, Training, Software Documentation, PowerPoint, HTML, Marketing Communications, Project Management, Management, Recruiting, Fundraising, Sales, Outlook, Microsoft Word
Education
James Madison University 2005 — 2010
Bachelor of Arts, Technical and Scientific Communication
PC Guru Services January 2008 - Present
eDial Marketing June 2012 - August 2012
K Force Incorporated September 2008 - 2010
DialAmerica Marketing Inc December 2005 - April 2007
Skills
Marketing Communications, Creativity, Project Management, Analytical Skills, Social Media Marketing, Organization, Communication Skills, Commitment to Customer..., Administrative Office..., High Energy Level, High level of initiative, Invoicing, Inventory Management, Business to Business, Appointment Scheduling, Graphic Design, Copy Editing, Office Equipment, Customer Acquisition, Retail Marketing, Website Development, Marketing Material..., Computer Science, Channel Partners, Computer Graphics, Price to Win, Industrial Maintenance, Sales Process, Sales Prospecting, Microsoft Office, Personal Development, Quality Assurance, Team Leadership, Telemarketing, Manufacturing Operations, Creative Writing, Graphic Arts
Education
Edinboro University of Pennsylvania
Bachelor of Arts (BA), Computer Science
Northwest Pennsylvania Technical Institute 1998 — 1999
Certificates in Manufacturing, Manufacturing Technology, Maintenance Mechanical Technology
Regional Career and Technical Center 1995 — 1998
Certificates in various disciplines, Manufacturing
McDowell Senior High School 1988 — 1991
Trident Technical College August 2010 - August 2012
Computer Network Total Care 2011 - 2011
Callback Verifier, DialAmerica Marketing, INC March 2009 - December 2009
CAB Collection Agency January 2008 - December 2008
DialAmerica Marketing Inc August 2007 - January 2008
Sub Station II May 2001 - August 2007
DialAmerica Marketing INC May 2005 - March 2006
University of South Carolina October 2000 - December 2004
Skills
Graphic Design, Negotiation, Insurance, Outlook, Customer Service, Access, Microsoft Office, PowerPoint, Microsoft Word, Data Entry, Microsoft Excel, Teamwork, Marketing, Event Planning, Research, Photoshop, Social Media, Troubleshooting, Windows, Public Speaking, Quality Assurance
Education
Strayer University (DC) 2013 — 2016
Masters of Science in Information Systems
Trident Technical College 2010 — 2012
Associate, Applied Science Information Systems Specialist, 3.65
University of South Carolina-Columbia 2000 — 2005
BA, Theatre
United States Postal Service October 2011 - Present
Cook County Board of Elections November 2010 - Present
Volunteer April 2007 - May 2008
DialAmerica Marketing Inc July 2004 - July 2005
Super K-mart September 2001 - January 2002
United Airlines February 1999 - October 2000
Skills
Customer Service, Data Entry, Microsoft Word
Education
Triton College 2011 — 2011
Certificate, Nursing Assistant
Northwestern College 2008 — 2008
Certificate, Phlebotomy and EKG
John Marshall Metropolitan High school 1991 — 1995
Business and Technology, General Education
NH Learning Solutions Corporation February 2013 - Present
Henderson Harbor Search LLC March 2012 - December 2012
Handitover Ent. January 2000 - March 2012
The Sports Locker January 2008 - January 2012
St. Bonaventure University January 2004 - January 2012
St. Bonaventure University August 2003 - January 2012
DialAmerica Marketing, Inc January 2001 - January 2003
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Outlook, Social Networking, Social Media, Fundraising, Social Media Marketing, Recruiting, Time Management, Research, Sales, Team Building, Strategic Planning, Management, Project Management, Training
Education
St. Bonaventure University 2009 — 2011
Master's, Business Administration
Daemen College 1998 — 2002
Bachelor of Science, Business Administration; Sports Management/Human Resources
Family Reach Foundation February 2013 - Present
Independent Contractor June 2013 - January 2015
Chase Wilson Education January 2004 - February 2013
Family Reach Foundation January 2003 - February 2013
Mercedes Benz USA January 2003 - April 2003
Wunderman April 2000 - September 2002
DialAmerica Marketing, Inc. 1995 - 2000
Skills
Event Planning, Web Design, Video Production, Non-profits, Social Media, Nonprofits, Social Media Marketing, Leadership, Facebook, Public Relations, Event Management, Marketing Communications, Media Relations, Fundraising, Integrated Marketing, Marketing, Email Marketing, Volunteer Management, Program Management, Marketing Strategy, Social Networking, Online Advertising, Digital Media, Online Marketing
Education
Rutgers University-New Brunswick 1990 — 1994
B.S., Business Management
HBO June 2012 - Present
HBO April 2011 - June 2012
HBO December 2007 - April 2011
HBO October 2004 - December 2007
DialAmerica Marketing, Inc 1997 - 2004
Skills
Strategic Partnerships, Direct Marketing
Education
Montclair State University 1991 — 1996
BS, Business Administration / Economics
LNP Enterprises, Inc. 2010 - 2011
Insurance Group of NE 2008 - 2010
DialAmerica Marketing, Inc. 2006 - 2008
JJP Associates, LLC 2000 - 2002
Assistant Grant Writer 1998 - 2000
Education
Marymount Manhattan College 1995 — 1998
BA, ENGLISH, COMMUNICATIONS
Express Employment Professionals August 2014 - Present
Dabney Digital Enterprises January 2006 - Present
The Crow's Nest Programs October 2013 - May 2014
Key Training Center April 2013 - May 2013
DialAmerica Marketing, Inc. November 2009 - December 2009
OnTrak, Inc. December 2008 - January 2009
Equity First Financial August 2008 - October 2008
Barret Leasing d/b/a Equity First Financial July 2008 - October 2008
7 - Eleven Stores #33037 April 2008 - June 2008
Overall Supply, Inc. December 2007 - January 2008
Skills
Word, Outlook, PowerPoint, Documentation, Customer Service, Customer Relations, Troubleshooting, Analysis, Windows, HTML, English, Mac, Testing, Research, Inventory Management, Writing, Administration, XP, Operating Systems, Software Documentation, System Administration, Microsoft Office, Microsoft Word, Sales, Networking, Retail, Management, Call Centers, Marketing, Software Installation, Team Leadership, Microsoft Excel, Project Planning, Budgets, Human Resources, Windows 7, Security, Time Management, Leadership, Team Building, Training, Data Entry, Social Media, Operations Management, Employee Training, Fundraising, Computer Hardware, Purchasing, Quality Assurance, Public Relations
Education
Withlacootchee Technical Institute 2011 — 2012
0.75 yrs attended, Computer Systems Technology
Webster College 1998 — 1998
0.25 yrs attended, Information Technology
Central Florida Community College 1986 — 1988
2.5 yrs attended, Information Technology
University of South Florida 1985 — 1986
0.5 yrs attended, Electrical Engineering, English
Citrus High School 1981 — 1985
H.S. Diploma, General Subjects
Roman Catholic Diocese of Albany July 2015 - Present
DialAmerica Marketing, Inc. April 2013 - June 2015
BMW of North America, LLC May 2012 - April 2013
BMW of North America, LLC August 2011 - May 2012
U.S. Inspect January 2011 - May 2011
The School of Business and Economics at The Catholic University of America August 2010 - May 2011
Our Lady Queen of Peace School October 2009 - June 2010
The Montfort Academy September 2008 - June 2009
Ave Maria University January 2008 - May 2008
Ave Maria University 2005 - 2007
Education
The Catholic University of America 2010 — 2011
Master of Science (M.S.)
Ave Maria University 2005 — 2008
B.A.
Walsingham Academy February 2011 - Present
Insider's Passport June 2008 - February 2011
Sage North America January 2004 - October 2006
DLT Solutions, Inc June 2001 - January 2004
Lifeminders, Inc October 1999 - May 2001
National Ground Water Association/Ground Water Publishing Company October 1996 - August 1999
DialAmerica Marketing, Inc September 1991 - October 1996
Skills
SEO, Marketing Strategy, Copywriting, Branding & Identity, Social Media, Email Marketing, Online Advertising, Marketing Automation, Demand Generation, Content Marketing, Direct Marketing, Public Relations, E-commerce, Lead Generation
Education
The Ohio State University 1988 — 1994
BA, English
Westerville South High School
Alouette Cheese USA LLC June 2015 - Present
Couturier North America December 2011 - Present
DCI Cheese Company September 2010 - September 2011
Kens Foods, Inc May 2007 - September 2010
CHEF SOLUTIONS INC March 1995 - April 2007
Chicago Pickle Company August 1994 - March 1995
THE VIENNA SAUSAGE MANUFACTURING COMPANY June 1992 - March 1995
Specialty Products Division October 1993 - August 1994
Foodservice and Retail June 1992 - October 1993
DIALAMERICA MARKETING, INC April 1991 - June 1992
Skills
Food, Cheese, Food Industry, Sales Management, Category Management, Product Development, Retail, Forecasting, Promotions, Purchasing, Negotiation, Strategic Planning, P&L Management, Inventory Management, Menu Development, Grocery, Food Service, Culinary, Dairy, Team Building, New Business Development, Merchandising, Customer Relations, Manufacturing, Restaurants, Brand Development, B2B, Key Account Management, Account Management, Management, Sales, Pricing, Catering, Culinary Skills
Education
DePaul University 1989 — 1991
Master of Science, Marketing Management
Northern Illinois University 1984 — 1988
Bachelor of Arts, Communications
Life Sciences Solutions Group - Thermo Fisher Scientific January 2012 - Present
DialAmerica Marketing Inc January 1994 - January 2012
Skills
Cross-functional Team..., Account Management, Call Center, Call Centers, Leadership, Performance Management, Customer Satisfaction, Training, Software Documentation, Customer Service, CRM, Troubleshooting, Customer Experience, Analysis, Recruiting, Sales Process, Teamwork, Management, Strategic Planning, Process Improvement, Sales Operations, Team Building, Salesforce.com, Operations Management, Team Leadership, Vendor Management, Sales, Sales Management, Employee Training, Project Management, Lead Generation, Human Resources, Call Center Development
Education
State University of New York College at Oswego 1991 — 1994
BS, Business Management
DialAmerica Marketing, Inc. September 2014 - Present
DialAmerica Marketing November 2010 - September 2014
DialAmerica Marketing February 2008 - November 2010
Skills
Leadership, Process Improvement, Account Management, Call Center, Call Centers, Business Development, Team Building, Strategic Planning, New Business Development, Management, SaaS, Lead Generation, Inbound Marketing, Operations Management, Strategic Partnerships, Outsourcing, Marketing Strategy, Direct Marketing, Team Leadership, Cross-functional Team..., Vendor Management, Strategy
Education
Cornell University 1989 — 1993
BA, Mathematics
Cornell University 1989 — 1993
BA, Mathematics
LinkedIn July 2014 - Present
LinkedIn August 2008 - Present
LinkedIn November 2007 - July 2008
DialAmerica Marketing December 2001 - November 2007
DialAmerica Marketing, Inc July 1997 - December 2001
DialAmerica Marketing Inc February 1994 - July 1997
Skills
Mentoring, Team Building, Customer Relations, Planning, Leadership Development, Strategic Communications, Training Skills, Project Planning, Project Coordination, Customer Engagement, Customer Service, Training, Team Leadership, Recruiting, Leadership, Strategy, Coaching, Account Management, Social Networking, Employee Training, Customer Experience, Teamwork, Networking, Customer Retention, Business Development, Sales, Advertising, Event Planning, Sales Management, Management, Salesforce.com
Education
Creighton University 1987 — 1992
Millard South
DB Schenker October 2012 - Present
JAS Forwarding July 2012 - October 2012
UPS Supply Chain Solutions January 2008 - July 2012
KUEHNE-NAGEL, INC November 2004 - February 2006
OFFICETEAM / ROBERT HALF INTERNATIONAL July 2001 - October 2004
The J.P. Farley Corporation January 2001 - June 2001
KOHL'S DEPARTMENT STORE September 2000 - January 2001
HealthSouth July 1999 - June 2000
DIALAMERICA MARKETING, INC July 1996 - August 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, International Logistics, Import/Export Operations, Customer Service, Organization, Multitasking Skills, AS400 system, Client Access, Problem Solving, Research, Communication, Leadership, Dispatching, Customs Brokerage, Supervisory Skills, NAFTA, FDA, ITAR, Supply Chain, Freight Forwarding, Compliance
Education
Cuyahoga Community College
General Studies / Nutrition
Kent State University
Psychology / General Studies
TKB Productions April 2009 - Present
Telstart September 2014 - March 2015
Film and Television Industry 2015 - 2015
Nakturnal / NakYouOut 2009 - 2010
CPP North America LLC. June 2008 - March 2009
DialAmerica Marketing Inc. December 2006 - May 2008
Indiana University of Pennsylvania August 2005 - August 2006
The Society for Women's Health Research May 2004 - August 2004
Sears, Roebuck and Co. June 2003 - January 2004
Indiana University of Pennsylvania 2003 - 2004
Skills
Training Delivery, Adult Education, Instructional Design, Needs Analysis, Learning Management, Blended Learning, Learning Management..., E-Learning, Instructor-led Training, Captivate, Web Design, Editing, Technical Writing, Non-profits, Project Management, Distance Learning, ADDIE, Instructional Technology, Training, Employee Training, Multimedia, Mobile Learning, SnagIt, Hands-on Training, Educational Technology, Staff Development, Camtasia, Lectora
Education
Indiana University of Pennsylvania 2013 — 2018
Doctor of Education (EdD), Curriculum and Instruction
Indiana University of Pennsylvania 2004 — 2006
MA, Adult Education and Communications Technology
The Washington Center for Internships and Academic Seminars 2004 — 2004
Credits towards graduation, Communications Program / Internship
Indiana University of Pennsylvania 2000 — 2004
BS, Communications Media
Central Washington University December 2008 - Present
Definite Lee Design January 2004 - December 2008
ITC Group, Inc. August 2001 - June 2003
DialAmerica Marketing, Inc. June 1994 - June 2000
Skills
Higher Education, Student Affairs, Student Development, Admissions, Public Speaking, Enrollment Management, Communications..., Research, Student Retention, Microsoft Office, Adobe Creative Suite, Website Development, Photography, Videography, Social Media, Editing, Program Development, Student Recruiting, Community Outreach, Marketing, Nonprofits, Grant Writing, Event Management, Facebook, Social Networking, Resume Writing, Adult Education, Staff Development, Teaching, Retaining Customers, Fundraising, Event Planning, Curriculum Development, Career Counseling, Blogging, Academic Advising, Volunteer Management, Distance Learning, Leadership Development, Data Analysis, Critical Thinking, Leadership, Management, Strategic Planning, Customer Service, PowerPoint, CRM
Education
Central Washington University 2014 — 2016
Master of Science (M.S.), Computer/Information Technology Administration and Management
Indiana University - Kelley School of Business 1992 — 1994
Certification, Business, Management, Marketing, and Related Support Services
Indiana University Bloomington 1985 — 1989
Bachelor of Arts (B.A.), Graphic Design
DialAmerica Marketing, Inc. March 2006 - Present
Konica Minolta Photo Imaging 1998 - 2005
Skills
Account Management, Lead Generation, Direct Marketing, B2B, Marketing, Sales Operations, Customer Retention, Marketing Strategy, Marketing Communications, Direct Sales, Call Centers, Customer Service, Management, Direct Mail, Email Marketing, Cold Calling, Customer Satisfaction, Outlook, Sales, Salesforce.com
Education
Ramapo College of New Jersey 1995 — 1998
BS, Business & Information Systems
Philadelphia University 1994 — 1995
Indian Hills High School 1990 — 1994
Clark Machinery Sales, LLC April 2014 - Present
Stay-at-Home Dad January 2010 - May 2014
Elgia November 2009 - October 2010
SchoolCenter November 2006 - September 2009
Auffenberg Chrysler June 2006 - November 2006
Vic Koenig Chevrolet January 2004 - June 2006
DialAmerica Marketing Inc January 1998 - December 2003
Skills
Salesforce.com, Customer Service, Training, Team Leadership, Sales Management, Sales, Call Center, Program Management, Microsoft Office, Account Management, Strategic Planning, Recruiting, Microsoft Excel, Team Building, Management
Education
Southern Illinois University, Carbondale 1986 — 1990
Bachelor of Arts (B.A.), Theater, 3.54
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Theatre/Theater
Renovate America June 2014 - Present
CharleneMoranCreations 2012 - Present
FDC Management, Inc. 2012 - 2013
San Diego Toastmasters 7 October 2011 - May 2012
Kush Magazine May 2010 - May 2012
Renovate America July 2012 - 2012
WordSmart CorpSan Diego CA 92111 February 2009 - May 2010
Appstar Financial, Inc 2007 - 2009
DialAmerica Marketing, Inc May 1996 - August 2004
Matrix DirectSan Diego CA March 2002 - April 2003
Skills
Training, Management, Sales, Public Speaking, Time Management, Coaching, Social Media, Microsoft Office, Social Networking, New Business Development, Public Relations, Advertising, Blogging, Advertising Sales, Presentation Coaching, Property Management, Seminars, Therapeutic Massage, Yoga, Event Management, Customer Service, Team Building, Leadership, Marketing, Strategic Planning, Business Development
Education
Meuller College
Holistic Health Practitioner, Massage and Yoga Therapy
San Diego Mesa College
Psychology
DialAmerica Marketing, Inc December 2013 - Present
HJB & Associates 2003 - 2005
Affinitas March 2001 - March 2003
American Telecom, Inc March 1993 - March 2001
Simon and Schuster September 1990 - March 1993
TMI February 1986 - August 1990
Dun & Bradstreet January 1981 - February 1986
Xerox Corporation June 1976 - January 1981
Skills
Major Accounts, B2B Demand Generation, Sales & Marketing Mgmt, Honesty, B2B, Market Penetration, Demand Generation, New Business Development, Lead Generation, Telemarketing, Sales Support, Customer Acquisition, Sales Management, Direct Marketing, Customer Retention, Client Services, Call Center, Sales Operations, Customer Experience, Consultative Selling, Direct Sales, Marketing Strategy, Sales Process, Marketing Management, Cold Calling, Account Management, Thinking Outside The Box, Call Centers, Selling, B2B Marketing Strategy, Sales, Client Aquisition, Inbound Marketing, Financial Services, Outsourcing, Marketing, Database Marketing, Contact Centers, P&L Management, Business Development, Enterprise Software, Management, Training, Salesforce.com, Strategic Partnerships, Program Management, Multi-channel Marketing, Solution Selling, Consulting, B2B Marketing
Education
Seton Hall University 1970 — 1974
BS Finance, Finance
Don Bosco Prep, Ramsey NJ 1966 — 1970
Benjamin Moore & Co. July 2014 - Present
American Express March 2012 - July 2014
American Express September 2010 - March 2012
Increase Visibility Inc February 2009 - September 2010
Network Solutions January 2008 - February 2009
GE Capital August 2006 - December 2007
DialAmerica Marketing Inc. July 2005 - August 2006
Decision Strategies Inc. August 2002 - July 2005
Skills
Relationship Building, New Business Development, Client Interfacing, Consultative Sales, Partnership Development, Sales Pipeline..., Negotiation Strategies, Client Management, Sales Presentations, Business Development, Market Research, E-commerce, Competitive Analysis, Sales Management, CRM, Online Marketing, Negotiation, Social Media, Partnerships, Account Management, B2B, Strategy, Strategic Partnerships, Marketing Strategy, Lead Generation, Integrated Marketing, SEO, Strategic Planning, Product Development, Leadership, Contract Negotiation, Management, Marketing, Sales, Customer Satisfaction, Cold Calling, Training, Selling, Human Resources, Customer Retention, Digital Marketing, Team Building
Education
Rutgers, The State University of New Jersey-New Brunswick 1997 — 2001
Bachelor of Science (BS), Journalism & Media Studies
Park Ridge High School 1991 — 1996
Cameron International Corporation September 2012 - Present
National Oilwell Varco March 2011 - December 2012
National Oilwell Varco (NYSE January 2008 - June 2012
National Oilwell Varco (NYSE:NOV) June 2005 - January 2008
DialAmerica Marketing, Inc January 2001 - January 2005
Skills
Financial Reporting, Analysis, Forecasting
Education
Florida Agricultural and Mechanical University 1999 — 2005
B.S. Finance, Finance and Accounting
University of Houston, Bauer School of Business
MBA, MSF
AdonNetwork December 2005 - Present
DialAmerica Marketing Inc. 1999 - 2005
DialAmerica Mkting 1982 - 2005
Skills
Management, Sales, Strategic Partnerships, Lead Generation, Sales Management, Online Advertising, Online Marketing, Email Marketing, Digital Marketing, New Business Development, Account Management, Leadership, Team Building, Ad Networks, Marketing Strategy, Team Leadership, Marketing, PPC, Business Development, SEO, E-commerce, Video Marketing, Mobile Marketing
Education
Arizona State University 1978 — 1982
mkt/Adv
Cisco February 2013 - Present
Cisco Systems February 2011 - February 2013
Cisco Systems February 2007 - February 2010
DIALAMERICA MARKETING INC March 2006 - February 2007
Cintas July 2004 - July 2005
Skills
Process Improvement, Access, Cross Functional Team..., PMP, Project Management, Client Development, Cisco Technologies, Customer Satisfaction, VoIP, Networking, Leadership
Education
Iona College 2008 — 2010
MBA, Information Systems
University of Maryland - Robert H. Smith School of Business 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
DialAmerica Marketing, Inc. October 1990 - Present
Skills
Training, Lead Generation, Direct Marketing, Inbound Marketing, Leadership, Call Centers, Customer Retention, Account Management, Telemarketing, Cold Calling, Marketing Strategy, CRM, Cross-functional Team..., Customer Service, Management, Team Leadership, Customer Satisfaction, Salesforce.com
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Science (BS), Marketing
Tyler Technologies May 2012 - Present
EnerGov Solutions January 2008 - May 2012
DialAmerica Marketing Inc. December 2006 - January 2008
Digital Insight/Intuit September 2003 - November 2006
ABC News May 2000 - August 2000
Skills
.NET, C#, Microsoft SQL Server, Visual Studio, Databases, Agile Methodologies, Silverlight, JavaScript, T-SQL, Scrum, SQL, GIS, CSS, Software Development, AJAX, SDLC, Enterprise Software, Database Design, Java, Oracle, Product Management, XML, ASP.NET, Software Documentation, Visual Basic, XSLT, ESRI, ArcGIS Server, IIS, Eclipse, GIS Development, Windows Phone, SQL Server, ArcGIS, ArcSDE, CSLA, Windows Phone..., Flex, Local Government, Task Assignment, Metrics, Metrics Reporting, Bug Tracking, Development Management, Dojo, Product Development
Education
State University of New York at Binghamton 1998 — 2002
Bachelor of Science (BS), Computer Science
DialAmerica Marketing Inc October 2002 - Present
Education
University of Nebraska at Omaha 2002 — 2007
DialAmerica Marketing, Inc. Manager, Quality AssuranceDialAmerica Marketing2000 - 2010
Skills
Account Management, Customer Retention, Microsoft Excel, Call Centers, Quality Assurance, Call Center, Telemarketing, Salesforce.com, Lead Generation, Analysis, Cross-functional Team..., Team Building, CRM, Customer Satisfaction, Training, Sales, Direct Marketing, Marketing Strategy
Education
Kutztown University of Pennsylvania 1986 — 1991
ESPN Radio August 2002 - Present
TIAA-CREF 2010 - 2014
TIAA-CREF 2010 - 2014
TIAA-CREF 2010 - 2014
DialAmerica Marketing, Inc. October 1997 - September 2010
New York Giants 1996 - 1997
Skills
Direct Marketing, Marketing
Education
Rochester Institute of Technology 1988 — 1993
Amazon March 2015 - Present
Amazon March 2013 - March 2015
Amazon October 2010 - March 2013
Education Dynamics May 2008 - October 2010
American Media, Inc. October 2007 - March 2008
Dialamerica Marketing, Inc. 2005 - 2007
Skills
Advertising, Online Advertising, Marketing, Interactive Marketing, Content Management, Web Analytics, Digital Marketing, Analytics, Digital Media, Email Marketing, Mobile Marketing, Online Marketing, Google Analytics, Start-ups, Creative Direction, Lead Generation, Digital Strategy, SEM, Management, Facebook, Publishing, CRM
Education
Johnson and Wales University 1999 — 2002
Bachelor of Science (BS), Marketing
Selective Insurance May 2012 - October 2013
JACKSON HEWITT TAX SERVICE November 2006 - April 2010
RCM TECHNOLOGIES, INC May 2005 - November 2006
Ajilon Professional Staffing July 2003 - May 2005
DIALAMERICA MARKETING, INC June 2002 - May 2003
Skills
PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Outlook, Project Management, Administrative..., Training, Employee Relations, Leadership, Performance Management
Education
Bentley University 1998 — 2001
Bachelor of Science (B.S.), Marketing
James Caldwell High School 1993 — 1997
MetTel October 2010 - Present
Rubenstein Associates March 2010 - September 2010
DialAmerica Marketing Inc March 2008 - March 2010
Informa Support Services 2006 - 2007
Skills
Marketing, Sales, Sales Management, Account Management, Management
Education
University of South Florida - College of Business Administration
dialamerica June 1957 - June 1996
DialAmerica Marketing Inc. 1957 - 1996
Skills
Call Centers, Customer Retention, Call Center, Management, Direct Marketing, Sales, Team Building, Public Relations, Cross-functional Team..., Strategic Partnerships, CRM, Sales Management, Marketing Strategy, Lead Generation, Customer Satisfaction, Account Management
Education
Boston University 1959 — 1960
general education
N3 August 2015 - Present
Relus Technologies April 2014 - August 2015
TeleNet Marketing Solutions August 2012 - January 2014
TeleNet Marketing Solutions August 2008 - July 2012
Mowerks 2011 - 2012
DialAmerica Marketing, Inc 2004 - 2008
Skills
Telemarketing, Lead Generation, Sales, Customer Service, Marketing, Social Media, Account Management, Call Center, Direct Marketing, B2B, PowerPoint, Microsoft Office, Microsoft Excel, Marketing Communications, Social Networking, Training, B2B Marketing, Management, Call Centers, Leadership, Salesforce.com, Facebook, Email Marketing, Event Planning, Social Media Marketing, Cold Calling, Employee Training, Cloud Computing, Solution Selling, Direct Sales, Cisco Technologies
Education
The University of Georgia 2002 — 2008
Consumer Economics
TCCHS
Rehabilitation Services, Inc October 2011 - Present
New Horizons Service Dogs Inc February 2009 - Present
Florida Department of Education July 2009 - June 2010
Kelly Services April 2009 - May 2009
DialAmerica Marketing Inc June 2008 - November 2008
Origins Montessori Charter School May 2002 - June 2007
Colonial High School September 1999 - December 1999
Skills
Outstanding Customer..., Attention To Detail, Listening Skills, Resume Writing, Interviewing, Fundraising, Job Search, Public Speaking, Ability to Multitask, Time Management, Social Media Outreach, Case Managment, Community Outreach, Volunteer Management, Customer Service, Facebook, Temporary Placement, Conflict Resolution, Interviews, Job Coaching, Recruiting, Career Development, Vocational..., Case Management, Workshop Facilitation, Career Counseling
Education
Cornell University- edionline 2013 — 2014
Work Incentives Planning and Utilization For Benefit Practitioners
University of Central Florida 1998 — 2000
B.A., Communicative Disorders
Valencia Community College 1987 — 1992
A.S., International Business
Scholastic Book Fairs October 2005 - Present
2 Spirited, LLC August 2004 - June 2008
DIALAMERICA MARKETING, INC. April 2001 - June 2003
NACSCORP January 1999 - July 2000
U.S. Tsubaki, Inc. November 1994 - October 1997
Premier Industrial Corporation June 1993 - November 1994
TRW Automotive 1989 - 1993
TRW Automotive 1986 - 1989
Skills
Advertising, Marketing, Sales, Training, Management, Inventory Management, Business Planning, Sales Operations, Microsoft Excel, Customer Service, Small Business, Account Management, Recruiting, Trade Shows, Market Planning, Press Releases, Newsletters, Marketing Communications, Team Building, Editing
Education
Bowling Green State University 1982 — 1986
BA, Latin American Studies/Business
Perrysburg High School 1978 — 1982
College Prep
University of Louisville, Department of Justice Administration, Southern Police Institute August 2013 - Present
Schiller Osbourn Barnes & Maloney, PLLC May 2010 - Present
Tandy for Mayor August 2009 - April 2010
Boehl Stopher & Graves, LLP May 2008 - August 2008
Travis &Herbert Attorneys May 2007 - August 2007
Thompson Miller & Simpson 2005 - 2006
Stites & Harbison March 2005 - June 2005
DialAmerica Marketing, Inc May 2000 - February 2005
Skills
Litigation, Courts, Personal Injury, Torts, Personal Injury..., Civil Rights, Pleadings, Legal Issues, Insurance, Legal Research, Civil Litigation, Motions, Claim, Liability, Commercial Litigation, Mediation
Education
Louis D. Brandeis School of Law at the University of Louisville 2006 — 2009
Juris Doctorate
University of Louisville 1996 — 2004
B.S, Justice Administration
DialAmerica Marketing Inc May 2011 - Present
Alumni Research, Inc. October 2008 - July 2011
Future Demensions in Medicine, LLC October 2008 - December 2008
Skills
Legal Research, Litigation, Legal Writing, Legal Assistance, Westlaw, Civil Litigation, Litigation Support, Document Review, Commercial Litigation, Pleadings, Courts, Trials, Corporate Law, Personal Injury, Intellectual Property, Customer Service, Call Centers, Mediation
Education
Rasmussen College-Florida 2012 — 2014
Associate's degree, Criminal Justice/Safety Studies
Penn Foster Online Career School 2003 — 2008
Diploma, Paralegal Studies
Bryant and Stratton College 1988 — 1990
Diploma, Modern Office Training
P3/Medsystems March 2009 - Present
P3/MedSystems March 2008 - Present
Eastwood Tile and Design December 2002 - October 2008
Walker for Congress March 2002 - September 2002
DialAmerica Marketing Inc January 1997 - May 2002
Skills
Team Leadership, Strategic Planning, Product Launch, Medical Devices, Marketing Strategy, Process Improvement, Sales, New Business Development, Product Development, Customer Service, Management, Marketing Management, Sales Management, Budgets, Project Management, Networking, Troubleshooting, Time Management, Business Strategy, Cross-functional Team..., Analysis, Customer Satisfaction, Account Management, Product Management, Hardware, Field Service, Sales Operations, CRM, Manufacturing, Team Building
Education
The University of Georgia
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
The University of Georgia
Bachelor of Business Administration, Marketing
West Georgia Technical College
A+, Net+
DialAmerica November 2009 - July 2014
SunTraax Inc October 2009 - January 2010
DialAmerica Marketing Inc November 2000 - December 2006
Skills
Visual C++, Visual C#, MEL, 3D Studio Max, Maya, Microsoft Office, Adobe Creative Suite, Unity, Unreal Engine, UnrealScript, JavaScript, Autodesk MotionBuilder, Level Design, Character Designs, Character Animation, 3D Modeling, CRM, Program Management, Management, Team Management, Call Center, Technical Support, Sales, Marketing Communications, Customer Service, C, Team Leadership, Training, Customer Experience, C#, Software Documentation, Operations Management, Call Centers, Outlook, Computer Hardware, Leadership, Recruiting, Troubleshooting, Windows 7, Technical Writing, Windows, Visio, Team Building, Data Entry, Networking, Quality Assurance, System Administration, Software Installation, XP, PowerPoint
Education
Coleman College 2013 — 2015
Networking and Security, Computer Science, Undergraduate
Coleman College 2012 — 2013
Bachelor of Science (BS), Game Design and Developement
Coleman College 2011 — 2012
Associate of Arts and Sciences (AAS), Game Design and Development
Mar Vista High School 1996 — 2000
General Education
JPMorgan Chase 2007 - 2013
Melbourne, FL September 2006 - February 2007
Affirmative Insurance Services October 2003 - August 2006
DialAmerica Marketing, Inc September 2001 - May 2003
Skills
Underwriting, Customer Service, Loans, Sales, Training, Finance
Education
University of Central Florida 1995 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Brevard Community College 1992 — 1994
Associate of Arts (A.A.), General Studies
Dialamerica Marketing, Inc. 1999 - 2013
Skills
Telecommunications..., Sales, Microsoft Excel, Microsoft Word, Microsoft Office, Marketing, Customer Service
Education
The University of Akron
Bachelor of Arts (B.A.), Psychology
Kent State University
psychology coursework
Envoy Data Corporation December 2008 - Present
Insight October 1992 - June 2008
DialAmerica Marketing Inc January 1990 - October 1992
K-Mart Apparel Corporation June 1980 - October 1989
Skills
Business Development
Education
University of Wisconsin-Whitewater 1979 — 1980
Bachelor's Degree, Marketing, 3.63 / 4.0 Graduated Magna Cum Laude
Lakeland College 1977 — 1978
Transfered to University of Wisconsin- Whitewater