Dillards Travel
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Dillards Travel Employees
Travel Leaders Corporate, LLC May 2009 - Present
Carlson Wagonlit Travel July 2004 - December 2008
Tubular Steel Inc October 1997 - September 1999
Dillards Travel September 1986 - September 1993
Tenholder Travel HQ - Wholesale Tours Division April 1985 - August 1986
Skills
Travel Management, Operations Management, 24/7 Operations, Corporate Travel, Business Travel, Leisure Travel, Meeting Planning, Wholesale Operations, Concierge Services, Mentoring, Team Leadership, Cross-functional Team..., Virtual Teams, Team Building, Travel Accounting, Travel Planning, Airline Reservations, Sabre, Worldspan, Airline Ticketing, Car Rental, Car Service, Hotel Booking, Rail, Online Travel, Online Help, Virtual Assistance, Cliqbook, Compass, Rearden, Profolio, NuTravel, Customer Service, Customer Retention, Customer Analysis, Cross Selling, Cross Training, Service Desk, Microsoft Excel, Microsoft Word, Outlook, CMS, Avaya, Ceridian Payroll System, Live Meeting, Positivity, Tourism, Tour Operators, Contract Negotiation, Account Management
Education
St. Louis Community College 1987 — 1987
Art
Lufthansa Training Center - Seeheim 1984 — 1984
Certificate, Tariff, Ticketing
Maryville University of Saint Louis 1982 — 1982
Government, Geography, English, Introduction to Teaching
St. Louis Community College 1981 — 1981
English, History, Psychology, Art
Carlson Wagonlit Travel July 2012 - Present
Travel Guard April 2007 - July 2012
AIG Travel February 2003 - April 2006
Master Eye Associates July 2001 - February 2003
Dillards Travel June 1999 - July 2001
Dillards Travel February 1997 - June 1999
Skills
Customer Service, Travel Management, Business Travel, Tourism, Leisure Travel, Hotels, Customer Satisfaction, Account Management, Hospitality, Sales, Management, Leisure, Training, Travel Planning, Online Travel, Cruises, Airlines, Hospitality Industry, Event Management, Revenue Analysis, Call Centers, Insurance, Leadership, Team Leadership
Education
University of Phoenix 2010 — 2012
Associate's degree, Psychology
Brentwood Travel 2010 - Present
Dillard's Travel 2006 - 2008
Dillard's Travel 1999 - 2006
Education
Truman State University 1978 — 1982
BS, Marketing
Working Solutions/Egencia May 2013 - Present
Working Solutions April 2013 - Present
Dillards Travel May 2003 - December 2005
World Travel BTI January 2002 - March 2003
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Social Media, Event Planning, Social Networking, Event Management, Teaching, Facebook, Windows, HTML, Research, Social Media Marketing, PowerPoint, Public Relations, Project Management, Public Speaking, Outlook, Sales, Sabre, Nonprofits, Data Entry, Hospitality, Coaching, Community Outreach, Hotel Booking, GDS, Travel Management, Management
Education
The University of Texas at Arlington - College of Business 2010 — 2011
Tarrant County College 1989 — 1993
Associate of Arts (AA), Teaching English as a Second or Foreign Language/ESL Language Instructor
Mansfield Park Facilities Development Corporation October 2008 - Present
Tomar Electronics May 1991 - Present
Dillard's Travel May 1989 - August 1990
Church of Christ June 1986 - November 1988
Skills
Sales, Marketing, Management, Sales Operations, Marketing Strategy
Education
The University of Texas at Arlington 1988 — 1990
Masters of Business Administration, Marketing
Abilene Christian University 1983 — 1985
Bachelors of Biblical Studies, Biblical Studies
The University of Texas at Austin 1981 — 1985
Bachelors of Science, Speech Communications
Pregnancy Resource Center February 2004 - Present
Business Courier Services February 2003 - October 2003
Estee Lauder Group of Companies June 2002 - June 2003
The Travel Cafe June 1996 - June 2002
All Destinations Travel June 1994 - June 1996
Dillards Travel June 1993 - June 1994
United States Postal Service March 1990 - June 1993
American Airlines September 1989 - March 1990
Skills
Volunteer Management, Community Outreach, Nonprofits, Public Speaking, Fundraising, Event Planning, Social Media, Public Relations, Grant Writing, Leadership Development, Program Development, Event Management
Education
Eastfield College 1988 — 1998
Associate of Arts (A.A.)
Alpine Adventures October 2007 - Present
Mountain Reservations October 2004 - October 2007
Dillard's Travel July 2003 - October 2004
Skills
Partner Relations, Training & Development, Tourism, Sales, Event Management, New Business Development, Trade Shows, Hospitality, Hotels, Resorts, Marketing
Education
Georgia College and State University 1992 — 1994
Shawnee Mission Medical Center June 2007 - May 2012
Dillard's Travel April 2004 - October 2007
GOGO VACATONS January 2004 - April 2004
Citibank (Banamex USA) June 2003 - December 2003
QuikTrip August 2001 - February 2003
Dillard's Travel August 1998 - July 2001
Skills
Microsoft Office, Sabre, Worldspan, Cerner, Mac OS X
Education
University of Missouri-Kansas City 2010 — 2011
Bachelor's, Communication and Media Studies, Graduated Magna Cum Laude
University of Missouri-Kansas City 2002 — 2006
Bachelor of Arts (B.A.), Environmental Studies, Dean's List
Triple Crown Casinos June 2015 - Present
Royal Caribbean Cruises, Ltd. August 2014 - Present
American Express February 2012 - Present
JetBlue Airways October 2011 - February 2012
Frontier Airlines December 2006 - October 2011
Frontier Airlines December 2006 - October 2011
Mills & Weitzenkorn - P.C. July 2001 - June 2002
Rosenbluth International April 1999 - July 2001
Dillards Travel November 1998 - April 1999
Skills
Airlines, Airports, Aviation, Customer Service, Flights, Customer Satisfaction, Commercial Aviation, Call Centers, Transportation, Aircraft, Sabre, Process Improvement
Education
Boise State University 1979 — 1981
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
Portland State University 1978 — 1979
Southern Oregon State College 1977 — 1978
Criminology
Carlson Wagonlit Travel January 2000 - Present
Dillards Travel September 1994 - April 1998
Education
North Dakota State University
BS, Education
Dillard's Travel October 2007 - September 2008
Education
Kingsborough Community College 1969 — 1970
Carlson Wagonlit Travel Office ManagerSolutions at Sea2004 - 2005
Dillards Travel 1997 - 2004
Education
Minnesota State University, Moorhead 1977 — 1982
ba, criminal justice
NCRA Videography Seminar
metropolitan
American Express Business Travel June 2003 - March 2009
Dillard's Travel August 1992 - April 2003
Carlson Travel 1987 - 1992
Education
Portland High School, Portland Ind 1962 — 1965
Ball State University
English, Psychology
Kelly/apple November 2009 - Present
Norwegian Cruise Lines August 2008 - August 2009
BCD Travel April 2006 - July 2007
BCD Travel April 2006 - July 2007
Travel and Transport May 2005 - March 2006
Wagonlit Travel July 2004 - December 2004
American Express Business Travel May 2000 - April 2004
American Express Travel May 2000 - April 2004
Dillard's Travel October 1999 - May 2000
Worldspan March 1998 - October 1999
Education
Baker University 1984 — 1985
none, Basic Education
Climate Control Institute
CERTIFICATE, Travel and Tourism
Johnson County Community College
Travel and Tourism/Hospitality Management
North Central Missouri College July 2014 - Present
Murphy-Brown LLC April 2008 - July 2014
Dillard's Travel April 2001 - April 2008
Skills
Employee Relations, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Customer Service, Graphic Design
Education
Missouri Western State University