Direct General Insurance
Industry: Insurance company
DescriptionCustomer service: 1 (877) 463-4732 Headquarters: Nashville, TN Founded: 1991 Parent organization: National General Holdings Subsidiaries: Direct General Insurance Agency, Inc,
Direct General Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Direct General Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Direct General Insurance Salaries. You can even request information on how much does Direct General Insurance pay if you want to. Learn about salaries, pros and cons of working for Direct General Insurance directly from the past employees.
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Direct General Insurance Employees
AAA Insurance September 2011 - Present
Direct General Insurance October 2005 - September 2011
AIG American General August 2004 - September 2005
Skills
Property & Casualty..., Management, Project+, Consultative Selling, Underwriting, Life Insurance, Health Insurance, Marketing, Communication, Finance, GAAP, Process Management, Business Analysis, Campaign Management, ImageRight, SQL, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Project, AS400 Administration, Product Management, Customer Service, Insurance, Sales, Strategic Planning
Education
Delaware State University 2000 — 2005
Bachelor's Degree, Finance and Banking
Vanick Digital January 2015 - Present
Hewlett-Packard (Healthways Account) February 2013 - January 2015
OHL September 2011 - February 2013
Healthways August 2008 - August 2010
Direct General Insurance February 2008 - August 2008
digiChart May 2006 - February 2008
Data Concepts Inc. September 2004 - April 2006
Skills
.Net, WCF, WPF, ASP.NET MVC, Entity Framework, Server 2008, T-SQL, JQuery, .NET, Microsoft SQL Server, ASP, ASP.NET, Agile Methodologies, Business Analysis, Oracle
Education
Lipscomb University
Bachelor's of Science, Information Systems
Stewart Title August 2006 - Present
Direct General Insurance January 2003 - October 2005
Skills
Notary Public, Microsoft Office, Microsoft Excel, Microsoft Word, Title Data Information, Typing, Microsoft Office..., Microsoft Certified..., Closings, REO, Loans, Escrow, Real Estate, Leases, Real Estate Transactions, Rentals, Condos, Commercial Real Estate, Property Management, Contract Negotiation, Short Sales, Real Property, Foreclosures, Investment Properties, Negotiation, Single Family Homes, Residential Homes, Sellers, Buyer Representation, Referrals, New Home Sales, Investors, Relocation, Loan Origination, First Time Home Buyers, Selling
Education
Allied School
Real Estate
Houston Community College
Nunez Community College
Computer Engineering
ProQuest May 2015 - Present
crumbyvegan.com February 2012 - Present
Ingram Content Group July 2007 - May 2015
Direct General Insurance January 2006 - July 2007
American Modern Insurance Group November 2000 - January 2006
The Midland Company November 2000 - January 2006
Skills
Product Management, Project Management, Business Analysis, Product Development, Team Leadership, Analysis, Business Development, Business Intelligence, Content Management, Customer Service, E-commerce, Leadership, Management, Marketing Strategy, Process Improvement, Product Marketing, Publishing, Quality Assurance, Sales, Strategy, Training
Education
Indiana University - Kelley School of Business 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Cincinnati 1995 — 2000
Bachelor of Arts, Mathematical Sciences
Retired April 2014 - Present
Direct General Insurance April 2012 - Present
New York State Police March 2011 - April 2012
New York State Police October 1983 - March 2011
Skills
Investigations, Employee Relations, Law Enforcement, Policy, Crisis Management, Police, Government, Supervisory Skills, Performance Management, Criminal Investigations, Executive Protection, HR Policies, Emergency Management, Media Relations, EEO, Mentoring, Criminal Justice, Administration, Negotiation, Union, Background Checks, Public Safety, Surveillance, Internal Investigations, Conflict Resolution, Private Investigations, Enforcement, Corporate Security, Security Management, System Administration, Criminal Law, Firearms, Workplace Violence, Interviews, Interrogation, Crime Prevention, Patrol, Leadership, Fraud, Investigation, Homeland Security, Evidence, Physical Security, Law Enforcement..., Human Resources, Forensic Analysis
Education
University of Oklahoma 2010 — 2012
Masters of Arts, Adminstrative Leadership, 4.0
Kennesaw State University 2011 — 2011
Certificate, Human Resources
FBI National Academy 1994 — 1994
Certificate, Executive Leadership
Cornell University 1976 — 1981
BS, Pre-Veterinary Animal Science
Knights of Columbus November 2012 - Present
Oscariz Insurance & Financial Services, Inc. 2007 - Present
Oscariz Insurance & Financial Services, Inc. DBA: Allstate - Lincoln Benefit Life 2007 - June 2011
Direct General Insurance October 1995 - October 2007
Skills
Property & Casualty..., Disability Insurance, Insurance, Commercial Insurance, Life Insurance, Workers Compensation, Retirement Planning, Management Consulting, Volunteer Management, Volunteer Recruiting, Sales Management, Martial Arts, Liability, Fixed Annuities, Sales, IRAs, Long-term Care, Term Life Insurance, New Business Development, Umbrella Insurance, Retirement, Casualty, Health Insurance, General Insurance, Whole Life, Inland Marine, Legal Liability, Employee Benefits, Homeowners, Marketing, Leadership, Accident, Long Term Care Insurance, Underwriting, Brokers, Flood Insurance, Professional Liability, Universal Life, Roth IRA, Commercial Lines, Series 6, Permanent Life Insurance, Claim, Licensed Property &..., Reinsurance, Motorcycle, D&O, Claims Management, Employment Practices..., Excess
Education
STC (Security Training Corporation) Johnson Lipman Corp.
Series 6, Securities
Kaplan Financial University 1997 — 1998
Licentiate degree, Life Health & Variable Annuity
The Florida Insurance School (Andy Beverly School) 1992 — 1993
Licentiate degree, General Lines Agent (Property & Casualty)
Lindsey Hopkins Technical Education Center 1991 — 1993
Insurance Marketing, Insurance Marketing, Management
GAT Airline Ground Support Inc. April 2014 - Present
Direct General Insurance April 2012 - September 2013
ABC Insurance Agencies March 2009 - October 2011
Brinks Home Security May 2007 - August 2008
Security Plan Insurance-Part Time Agent October 2006 - February 2007
Skills
Property & Casualty..., Commercial Insurance, Legal Liability, Selling, Casualty, Professional Liability, General Insurance, Underwriting, Liability, Life Insurance, Umbrella Insurance, Insurance
Education
Louisiana Technical College-Jefferson Campus 1996 — 1997
Computer Installation and Repair Technology/Technician
Tulane University 1986 — 1988
General Studies-Sports Medicine
University of New Orleans 1976 — 1976
General Studies
Archbishop Rummel High School 1971 — 1975
College Prepatory
Direct General Insurance September 2012 - Present
Direct General Insurance June 2011 - September 2012
Direct General Insurance October 2000 - June 2011
Direct General Insurance June 1999 - October 2000
Direct General Insurance July 1995 - June 1999
Haulers Insurance Company January 1988 - July 1995
General Trucking Company April 1982 - January 1988
Skills
SDLC, Business Analysis, Vendor Management, Business Intelligence, Insurance, Enterprise Architecture, PMP, IT Management, Agile Methodologies, IT Strategy, Project Management, Software Project..., Requirements Analysis, Disaster Recovery, Requirements Gathering, Business Process..., Integration, Software Development, Business Process, Analysis, Testing, Systems Analysis, Process Improvement, Leadership, Solution Architecture, PMO, Project Portfolio..., Management, Property, Team Building, Data Warehousing, Databases, Program Management, Quality Assurance, Outsourcing, Information Technology, Enterprise Software, Software Documentation, Visio, Project Planning, ITIL, MS Project, DB2
Education
Bevill State Community College 1980 — 1982
Computer Programming
Thompson Station Church 2014 - Present
SmackSound January 2009 - November 2014
Direct General Insurance July 2013 - 2014
Thompson Station Church May 2010 - June 2013
Middle Tennessee State University August 2011 - May 2013
Spring Hill High School August 2009 - May 2011
Skills
Networking, Network Administration, Troubleshooting, Servers, Windows 7, Computer Hardware, Windows, System Administration, Disaster Recovery, Operating Systems, DNS, VMware ESX, Cabling, Wireless Networking, Firewalls, Switches, DHCP, Project Management, Microsoft Exchange, Integration, VPN, Network Security, Snort, IT Operations, Virtualization, Visio, VMware, Management, Help Desk Support, Dell Computers, Windows 8, Dell KACE, Enterasys, Linux, Apple, Active Directory, Audio Visual System..., Audio Visual Integration, Professional Audio, Project Planning, Group Policy, IT Service Management, Technical Support, Solarwinds, Technical Documentation, Ubiquiti UniFi
Education
Middle Tennessee State University 2011 — 2015
Management Information Systems, General
Columbia State Community College 2010 — 2011
National General Insurance February 2014 - Present
Copart Inc. July 2013 - February 2014
Direct General Insurance July 2012 - April 2013
GMAC Insurance August 2011 - July 2012
GMAC Insurance May 2007 - August 2011
GMAC Insurance May 1994 - January 2005
Skills
Property & Casualty..., Claims Management, Claim, Liability, Casualty, Insurance, Legal Liability, General Insurance, Property Damage, Claim Investigation, Underwriting, Fraud, Litigation Management, Investigation, Litigation, Liability Analysis, Claims Resolution, Claims Handling, Casualty Insurance
Education
Davidson County Community College 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Paralegal Technology, 4.0
US Air Force Reserve 2008 - Present
Direct General Insurance October 2011 - August 2012
United States Air Force January 1999 - March 2008
Skills
Avionics, Avionics Integration, Design, Food Service, Service Centers, Management, Call Management, Claim Investigation, Insurance Adjusting, Disability Claims..., Veterans
Education
Northern Arizona University 2007 — 2009
Bachelor of Science (BS), Management
Embry Riddle Aeronautical University-Worldwide 2006 — 2008
Associate of Science (A.S.), Professional Aeronautics
The General ® June 2014 - Present
Hillsborough County Public Schools April 2012 - January 2014
Core Martial Arts April 2010 - March 2012
Direct General Insurance January 2006 - August 2010
Skills
Special Education, Teaching, Curriculum Design, Tutoring, Public Speaking, Applied Behavior..., Curriculum Development, Adult Education, PowerPoint, Microsoft Office, Research, Microsoft Word, Child Development, Educational Technology, Childcare
Education
Artistic Nails and Beauty Academy 2013 — 2015
Cosmetologist
Tiffin University 2010 — 2012
Associate's degree, Business Management
Robert Half International 2013 - Present
Marsh 2012 - 2013
Commercial and Investment Properties 2009 - 2011
Direct General Insurance 2007 - 2009
SunTrust Bank 2005 - 2007
GZA Drilling, Inc. 2000 - 2004
Skills
Business Income Loss..., Fraud Investigations, Professional Skepticism, Insurance Claims, Research, Self-driven, Critical Thinking, Report Writing, Objective, Analytical, Banking Operations, Forensic Accounting, Financial Statements, CPA, CFE, Fraud, Insurance, Certified Fraud Examiner, Analytical Skills, Auditing, Accounting, Core Banking, Analysis, Internal Controls, Process Improvement, Accounts Receivable, Management, Budgets, Payroll, Training, Business Process..., Finance, Data Analysis, Banking, Account Reconciliation, Leadership, Teamwork, Interviews, Financial Analysis, Tax, Time Management, Strategic Financial..., Accounts Payable, Financial Reporting, Internal Audit, Risk Management, Financial Risk, Sarbanes-Oxley Act, Morale Improvement, Department...
Education
Kaplan University 2006 — 2008
Bachelor of Science, Criminal Justice, emphasis in Criminal Analysis
Massasoit Community College 1996 — 1998
Associate of Science, Business Administration, Accounting Option
Correct Care Solutions August 2015 - Present
Correct Care Solutions June 2014 - August 2015
CCA March 2014 - June 2014
Direct General Insurance December 2009 - March 2014
DSI Renal, Inc October 2008 - December 2009
State of Tennessee August 2007 - October 2008
United Methodist Publishing House January 2005 - August 2007
LifeWay Christian Resources October 2000 - August 2004
Parkhurst and Norvell, CPA September 1996 - September 2000
Skills
ADP, PeopleSoft, SuccessFactors, SkillSoft, Payroll Administration, Payroll Taxes, Payroll Software, Multi-state Payroll, Human Capital Management, HRIS, Performance Management, Benefits, Compensation, Process Improvement, System Implementations, Systems Improvement, System Migration, Employee Benefits, ADP Payroll, Payroll, Deferred Compensation, Workers Compensation, Benefits Administration, Health Care Reform, FMLA, Conflict Resolution, Onboarding, New Hire Orientations, Personnel Management
Education
Liberty University 2009 — 2011
Master of Arts, Management and Leadership
University of Phoenix
Bachelor of Science, Business Management
Wharton School, University of Pennsylvania 2011 — 2014
Certificate, Certified Employee Benefits Specialist Program
University of North Alabama
Nissan North America Inc February 2015 - Present
Nissan North America May 2012 - January 2015
Nissan North America August 2008 - May 2012
Nissan North America October 2006 - August 2008
Direct General Insurance 2005 - 2006
Little Caesar Enterprises, Inc June 1997 - May 2005
Healthcare Management Systems 1991 - 1997
Skills
Process Improvement, Vendor Management, SDLC, Business Analysis, Program Management, Business Process..., PMP, Cross-functional Team..., Visio, Continuous Improvement, Process Engineering, Team Leadership, Six Sigma, PMO, Project Management, Analysis, Automotive, Strategic Planning, Management, Leadership
Education
University of Michigan-Dearborn 1997 — 2001
MBA, Organizational Development
Lipscomb University 1982 — 1986
Bachelor of Science (BS), Computer Science
Regions Financial Corporation June 2013 - Present
Asurion August 2011 - June 2013
Direct General Insurance May 2010 - July 2011
Prison Health Services April 2009 - May 2010
DigiChart Inc February 2006 - April 2009
Flextronics International June 2003 - February 2006
Flextronics Logistics 2002 - 2006
Flextronics Logistics September 2002 - June 2003
Flextronics Logistics March 2002 - September 2002
Skills
Microsoft SQL Server, SSIS, Database Administration, Windows Server, Servers, Microsoft SQL Server..., SQL, Performance Tuning, Security, SQL Tuning, Access, Replication, T-SQL, Database Design, SQL Server Management..., Mirroring, Log Shipping, Database Admin, High Availability, TFS, SSRS, Databases, Disaster Recovery, Visual Studio, SAN, Technical Support, DTS, SDLC, ETL, VMware, Cluster, Stored Procedures, Integration, Troubleshooting, Testing, Data Migration, Enterprise Architecture, Software Installation, Software Documentation, Microsoft Technologies, Solution Architecture, DB2
Education
Anthem Career College-Nashville 2001 — 2002
Associate of Science (A.S.), Computer Science
Alfa Specialty and Alfa Vision Insurance August 2015 - Present
Alfa Specialty and Alfa Vision Insurance April 2014 - Present
Stericycle Communication Solutions October 2013 - April 2014
NotifyMD Inc. a Stericycle Company January 2012 - October 2013
NotifyMD Inc. December 2008 - January 2012
Solveras Payment Solution said September 2007 - December 2008
Direct General Insurance February 2006 - September 2007
Skills
Network Administration, Sever 03/08 r2, Terminal Services, IP VPN, VoIP, Routing, Switching, Network Security, IT Management, IPCC, Cisco Unity, VMware, SAN, WAN, LAN, Infrastructure Planning, VMware Infrastructure, Firewall Management, Firewall Administration, Cisco IOS, Cisco Catalyst Switches, Cisco Call Manager, IPIVR, Hardware Support, Firewalls, Infrastructure, Catalyst Switches, Disaster Recovery, Servers, VPN, Routers, Process Improvement, Cisco Technologies, Microsoft Exchange, Windows Server, Networking, Data Center, DHCP, Switches, Network Architecture, Technical Support, IVR, Cisco Nexus, Wireless Networking, Microsoft Servers, Virtualization, System Administration, Troubleshooting, Management, IT Operations
Education
Global Knowledge 2008 — 2008
Cisco C-Voice
ITT Technical Institute-Nashville 2002 — 2004
Associates Degree, Computer Science/Computer Network Systems
Direct General Insurance August 2013 - Present
Jack Henry & Associates December 2008 - August 2013
Goldleaf Financial Solutions December 2008 - December 2009
Quanta Computers February 2006 - November 2008
Caterpillar Financial 2005 - 2006
IBM Global Business Services October 2000 - February 2005
Skills
Active Directory, Virtualization, System Administration, SAN, Servers, Microsoft SQL Server, IT Management, VMware, Disaster Recovery, Troubleshooting, Network Security, Windows Server, Firewalls, Networking, VMware ESX, Data Center, DNS, Network Administration
Education
ITT Tech 1996 — 1998
AAS, EET
Austin Peay State University 1995 — 1996
Northwest High School 1991 — 1995
ITT
Tech Skills
OHL December 2011 - Present
Direct General Insurance June 2011 - December 2011
Direct General Insurance May 2007 - June 2011
US Technology Resources February 2003 - April 2007
US Technology Resources October 1999 - February 2003
Skills
Enterprise Architecture, Solution Architecture, Systems Analysis, System Design, Database Design, Data Analysis, Software Development, Web Development, Web Applications, Messaging Systems, .NET, C#, Visual Basic, MS Project, Software Project..., Software Project..., Program Management -..., MS Office Suite, TFS, Git, Mercurial, jQuery, JavaScript, Application Architecture, Legacy Modernization
Education
DePaul University 2003 — 2005
MS, Computer Science
Madurai Kamaraj University 1999 — 2002
MCA, Computer Applications
Mahatma Gandhi University 1994 — 1998
BTech, Mechanical Engineering
Latin American Immigration Association December 2014 - Present
Musica Roots Magazine January 2013 - Present
Prologue Pictures April 2012 - Present
Latin American Agents Association January 1998 - Present
Direct General Insurance June 2010 - June 2012
Xtreme Telecom (Xtreme) January 1998 - April 2011
TMS Servicios S.A. September 2010 - 2011
TeleMarca S.A. July 2010 - 2011
Quote To Close Rater February 2010 - June 2010
Confie Insurance/Freeway Insurance January 2008 - March 2010
Skills
Insurance, Latin, Consultancy, Sales, Business Planning, New Business Development, Sales Management, Strategic Planning, Workers Compensation, Property & Casualty..., Commercial Insurance, Marketing Strategy, Team Building, Business Development, Account Management, Legal Liability, Competitive Analysis, Underwriting, Training, Finance, Management, Investments, Nonprofits, Casualty, Small Business, Marketing, Umbrella Insurance, Public Speaking, Business Strategy, Health Insurance, Risk Management, Customer Service, Employee Benefits, Leadership, Professional Liability, Disability Insurance, Entrepreneurship, Executive Management, Life Insurance, Term Life Insurance, Brokers, Coaching, Financial Services, Email Marketing, General Insurance, Negotiation, Liability, Social Media Marketing, Social Networking, Call Centers
Education
Cerritos College 1986 — 1990
Cerritos High School 1984 — 1985
Nissan North America September 2012 - Present
Direct General Insurance June 2011 - September 2012
Dollar General 2007 - June 2011
Deloitte & Touche August 2005 - April 2007
US Air Force 1997 - 2003
Skills
Internal Audit, Internal Controls, IT Audit, Auditing, Sarbanes-Oxley, Sarbanes-Oxley Act, CISA, Information Technology, Process Improvement, Security, Information Security, Risk Assessment, Accounting, COBIT, Enterprise Risk..., Risk Management
Education
Lipscomb University 2008 — 2010
MBA, Leadership
Lipscomb University
BS, Accounting
Direct General Insurance April 2010 - Present
OH Logistics April 2008 - April 2010
AIG American General June 1997 - April 2008
Skills
Risk Management, Cash Flow Forecasting, Accounts Receivable, Private Equity, Credit, Bank Relationship..., Financial Accounting, Staff Development, Compliance Management, Account Reconciliation, Lease Administration, Certified Treasury...
Education
Vanderbilt University - Owen Graduate School of Management 2003 — 2005
MBA
East Tennessee State University 1990 — 1994
BBA, Accounting
Strava, Inc. November 2013 - Present
Calera Capital August 1996 - August 2013
Competitor Group November 2012 - July 2013
Grandpoint Capital June 2010 - July 2013
Direct General Insurance March 2007 - July 2013
ModSpace December 2006 - July 2013
Bank of Tucson January 2011 - June 2013
Resun Corporation 2000 - 2006
Kerr Group, Inc. 2001 - 2005
Viacom June 1995 - August 1995
Skills
Strategic Partnerships, New Business Development, E-commerce, Negotiation, Strategy, Mobile Applications, Private Equity, Equities, Corporate Governance, Investor Relations, Insurance, Commercial Banking, Financial Markets, IPO, Valuation, Event Management, Sports Marketing, Management Consulting, Investments, Corporate Finance, Mergers & Acquisitions, Leasing, Manufacturing, Compensation Structures, Management, Business Development
Education
Harvard Business School 1994 — 1996
MBA with High Distinction
Harvard University 1988 — 1992
AB cum laude, Philosophy
Affinion Group August 2013 - January 2015
Direct General Insurance July 2012 - August 2013
Direct General Insurance January 2010 - June 2012
Direct General Insurance January 2008 - January 2010
Kroll October 2006 - October 2007
HR Connection, Inc August 2004 - July 2006
HR Contractor October 2000 - August 2002
Skills
Software Documentation, Lotus Notes, Microsoft Office, Asset Managment, Business Analysis, Microsoft Exchange, PeopleSoft, Technical Writing, Visio, HP Quality Center, Oracle 11i, Requirements Gathering, Employee Relations, PowerPoint, Meeting Facilitation, Generalist Duties, Microsoft SQL Server, Program Management, Insurance, Management, Process Improvement, Oracle, Databases, Networking
Education
Langston University 1987 — 1992
Broadcast Journalism
SIIA - LicenseLogic
ASM, Advanced Software Manager
Southern Insurance Underwriters, Inc. October 2014 - Present
Orion Systems Integrators, Inc. April 2011 - Present
Priority Payment Systems July 2013 - September 2014
TMX Finance August 2010 - July 2013
eCom Solutions Inc July 2008 - April 2011
Anthem March 2009 - August 2010
Direct General Insurance August 2008 - February 2009
Fidelity Investments January 2008 - July 2008
Infosys January 2005 - July 2008
Skills
ASP.NET, WCF, SSRS, ASP.NET MVC, Microsoft SQL Server, TFS, C#, SQL, ASP.NET AJAX, Agile Methodologies, Web Services, Visual Studio, JavaScript, SDLC, SSIS, .NET, T-SQL, ADO.NET, SOA, LINQ, IIS, MVC, UML, Requirements Analysis, VB.NET, jQuery, Scrum, XML, Entity Framework, WPF, ASP, Oracle, Database Design, VBScript, Design Patterns, Sybase, NHibernate, NUnit, AngularJS
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
St Pauls
Alfa Insurance August 2013 - Present
American Family Insurance March 2011 - July 2013
Alfa Insurance September 2008 - March 2011
Direct General Insurance April 2007 - September 2008
Sentry Insurance 2003 - 2007
RSA 2000 - 2003
Skills
Negotiation, Product Management, Planning, Insurance, Strategic Planning, New Business Development, Process Improvement, Forecasting, Excel, Analysis, PowerPoint, Product Development, Analytics, Management, Microsoft Excel, Marketing, Strategy, Project Planning, General Insurance
Education
Belmont University - Jack C. Massey Graduate School of Business 2006 — 2009
MBA, General
University of Wisconsin-Whitewater 1994 — 1998
BS, Public Relations/Marketing
Esurance September 2006 - Present
Direct General Insurance January 2006 - September 2006
Skills
ATV, Claim, Customer Service, Homeowners, Insurance, Management, Motorcycle, Property, Property Damage, Public Speaking, Recruiting, RV, Renters, Sales, Social Media, Social Media Marketing, Social Networking, Team Building, Team Leadership, Training, Leadership
Education
University of South Florida 2003 — 2005
Bachelor of Arts, History
Hillsborough Community College 2001 — 2003
transfer, General Studies
Edison Community College 1999 — 2000
transfer, General Studies
Direct General Insurance June 2013 - Present
First Place Financial Corp. December 2010 - April 2013
The Community Cultural Foundation January 2009 - November 2010
Adassa - Universal Records Latino February 2010 - August 2010
MARC USA Advertising 2008 - 2009
Art Expression, INC 2008 - 2008
United States Playing Card Company 2008 - 2008
WYEP 91.3 FM 2007 - 2008
Skills
Facebook, Blogging, Social Media, Event Planning, Photoshop, Twitter, Tumblr, Public Relations, Content Development, Concert Promotion, Music Industry, Music, Writing, Pop Culture, YouTube, Artist Relations, Branding Development, Graphic Design, Illustrator, iMovie, iTunes, Adobe Creative Suite, Creative Problem Solving, Concept Development, Social Media Marketing, Web Design, Corporate Identity, InDesign, Marketing, Editing, Content Strategy, Publishing
Education
Full Sail University 2009 — 2010
Master of Science, Entertainment Business
Art Institute of Pittsburgh 2006 — 2008
Bachelor of Science, Graphic Design
Direct General Insurance July 2013 - Present
State Farm April 2013 - May 2013
PhyTest March 2002 - September 2011
Skills
Licensed property &..., •Microsoft Office,..., Customer Service, CRM, Licensed Life & Health...
Education
Central Michigan University
M.S, General Administration
Oakland University
B.S, Human Resources Development
Friendly Homes Realty Corporation August 2015 - Present
Clayton County Public Schools March 2014 - Present
Fulton County Schools August 2008 - November 2013
Direct General Insurance April 2002 - July 2008
Delta Air Lines July 1996 - October 2001
Georgia Real Estate Commission February 1993 - June 1996
Skills
Instructional Skills, Student focused, Strong oral & written..., Organizational skills, Outstanding..., Advising People, Goal setting skills, Proficient computer..., Training and Development, Sales Presentation..., Marketing Communications, Teaching, Teamwork, Student Counseling, Career Development..., Exceptional project..., Special Education, Marketing, Time Management, Leadership, Training, Public Speaking, Policy, Customer Service, PowerPoint, Outlook, Team Building
Education
Shorter University 2012 — 2014
Master of Arts (M.A.), Leadership, GPA 3.7
Shorter University 2009 — 2011
Bachelor of Science (B.S.), Management
Atlanta Metropolitan College 1991 — 1993
Associate of Science (A.S.), Business Administration
emids December 2011 - Present
Direct General Insurance August 2010 - November 2011
GE Healthcare August 2007 - August 2010
Misys Healthcare Systems November 2006 - August 2007
MindTree Ltd. May 2004 - August 2006
iSmart Business Solutions Private Limited 2004 - 2005
Skills
.NET, SDLC, C#, Microsoft SQL Server, Software Development, SSRS, SSIS, ASP.NET, Web Services, C++, Agile Methodologies, Software Project..., Requirements Analysis, SOA, WCF, XML, ETL, SQL, Web Applications, T-SQL, PL/SQL
Education
Bangalore University 1998 — 2001
MCA, Computer Science
Cigna-HealthSpring August 2013 - Present
WellCare August 2011 - August 2013
Direct General Insurance February 2010 - August 2011
United insurance company of america 2008 - 2009
Amerigroup Corporation 2005 - 2007
Skills
Health Insurance, Insurance, Medicare, Claim, Customer Service, Strategic Planning, Team Building, Medicaid, New Business Development, Coaching, Microsoft Office, HIPAA, Contract Negotiation, Management, Performance Management
Education
Central Michigan University
Direct General Insurance November 2011 - Present
Blockbuster May 2008 - May 2011
Blockbuster September 2002 - October 2007
Blockbuster September 1996 - August 2002
Skills
Franchise Consulting, Multi-unit, Loss Prevention, Multi-Unit Management, Retail, Merchandising, Profit, Income Statement, Store Management, District Management, Franchising, People Development, Marketing, Training, Visual Merchandising, Recruiting, P&L Management, Inventory Management, Sales, Inventory Control, Driving Results, Management, Store Operations, Leadership, Customer Experience, Employee Training, Operations Management, Strategy, Sales Operations, Human Resources, Budgets, Business Planning, Time Management, P&L, Multi-Unit, Customer Satisfaction, Business Development
Education
Florida State University
Business Administration
Railroad Commission of Texas February 2015 - Present
Railroad Commission of Texas February 2015 - Present
Freddie Mac August 2014 - January 2015
FedEx Ground November 2013 - August 2014
Wells Fargo May 2012 - November 2013
Edward Jones August 2011 - January 2012
Direct General Insurance January 2011 - July 2011
FedEx Express 2010 - 2010
FedEx Express 2010 - 2010
Patni Computer Systems May 2007 - November 2009
Skills
Web Services, Weblogic, Tomcat, Spring, Sun Certified Java..., Java, JSP, Java Enterprise Edition, SDLC, J2EE 1.4, JSF, Spring Framework, Technical Recruiting, Vendor Management, Web Applications
Education
Sun Certified 2015 — 2019
SCJP, Computer Science
Jawaharlal Nehru Technological University 2002 — 2005
B.Tech, ComputerScience
Bridgestone February 2015 - Present
Direct General Insurance September 2013 - February 2015
Valvoline Instant Oil Change (2nd largest quick lube; ranked highest in trust and quality by Harris) May 2009 - September 2013
EverBank (online bank and mortgage company driven by innovative product solutions) January 2005 - May 2009
Harland Clarke (2001 Malcolm Baldrige Quality Winner; check printer with a CRM mission) April 2001 - January 2005
TD AMERITRADE, Inc. (leading online brokerage firm) November 1998 - April 2001
Skills
Direct Marketing, Interactive Marketing, Database Marketing, Mobile Marketing, Email Marketing, Integrated Marketing, Strategic Planning, Marketing Communications, Digital Marketing, Customer Retention, Customer Satisfaction, Marketing Strategy, Marketing Management, Online Marketing, Retail, Banking, Retail Banking, Campaign Management, Customer Relationship..., Customer Engagement, Customer Experience, Marketing Measurement, New Product Ideation, Product Management, Strategic Leadership, Team Leadership, Search Advertising, Organic Search, Mobile Search, Cross Selling, Cross-functional Team..., Brand Implementation, Franchise Marketing, Newsletter Publishing, Agency Relations, Public Relations, Presentation Development, Social Marketing, Loyalty Marketing, Acquisition Marketing, Campaign Planning, Lead Generation, Segmentation, Multi-channel Marketing, B2B, B2C, Customer Relations, Customer Acquisition, Digital Strategy, Demand Generation
Education
Creighton University 1995 — 1998
Bachelor of Arts, Journalism; Public Relations - Support in Marketing
Direct General Insurance August 2013 - Present
Convergys Corporation February 2005 - May 2012
United States Air Force August 1995 - August 1999
Skills
Performance Management, Training Needs Analysis, Call Center, Soft Skills, Call Centers, Training, Change Management, Training Delivery, Customer Experience, Workforce Management, Employee Engagement, BPO, Vendor Management, Employee Training, Talent Management, Customer Service, Coaching, Recruiting, Human Resources, Employee Relations, Management, Leadership Development, Customer Satisfaction
Education
Louisiana State University and Agricultural and Mechanical College
Bachelor of Science (BS), Computer Science-Information Systems
Finance Company March 2013 - Present
LCTA Workers' Compensation March 2007 - January 2011
Direct General Insurance 2004 - 2007
USAgencies 2003 - 2004
Smart plan 65 January 2000 - January 2003
Skills
Insurance, Customer Relations, Microsoft Office, Customer Service, Call Center, Word, Excel, Risk Management, Team Building, Coaching, Liability, Outlook, Casualty, Property & Casualty..., Problem Solving, Supervisory Skills, Customer Satisfaction, General Insurance, PowerPoint, Access, Underwriting, Auditing, Budgeting, Negotiation, Research, Account Management, Workers Compensation, Sales Management, Data Entry, Teamwork, Hiring, Documentation, Writing, New Business Development, Compliance, Investigation, Call Centers, Casualty Insurance, Microsoft Excel, Management, Commercial Insurance, Umbrella Insurance, Legal Liability, Professional Liability, Life Insurance, Employee Benefits, Microsoft Word
Education
OSHA 2009 — 2009
Construction Safety & Health
Bob Brooks School of Insurance 2001 — 2007
License in P & C and L & H
Baton Rouge School of Computers 2000 — 2001
Certificate Micro Computer Literacy
Louisiana State University 1991 — 1993
General Studies
Lockheed Martin April 2014 - Present
Veredus January 2013 - April 2014
Butler Pappas May 2012 - January 2013
Direct General Insurance October 2007 - May 2012
Direct General Insurance November 2006 - October 2007
Skills
Access, Visio, Systems Analysis, SQL, SQL Server Management..., Visual C#, UML, SDLC, Microsoft Office, Excel, Technical Support, Microsoft SQL Server, Windows 7, SharePoint, Software Documentation, Active Directory, Networking, SQL Business..., Java, System Administration, Troubleshooting
Education
Florida Institute of Technology 2015 — 2016
Master of Science (M.S.), Computer Information Systems
University of South Florida 2011 — 2013
Bachelor of Science (B.S.), Management Information Systems
Hillsborough Community College 2009 — 2011
Associate of Arts (A.A.), Computer Information Systems
Keiser University 2006 — 2009
Associate of Science (A.S.), Information Technology
GENCO September 2014 - April 2015
Direct General Insurance April 2013 - September 2014
Tyson Foods September 2009 - January 2013
Aflac November 2007 - August 2010
Dewolff, Boberg & Associates March 2006 - October 2007
Orlando Restaurant Partners, LLC June 2002 - August 2006
Skills
Direct Sales, Insurance, Time Management, Team Building, Marketing, Operational Planning, Change Leadership, Shipping & Receiving, Workflow Layout, Production Coordination, Inventory Coordination, Customer Service..., Budget Control, Safety Measures &..., Performance Reporting, Controlling Budgets, Contract Administration, Customer Service, Coaching, Change Management, Inventory Management, Budgets, Training, Leadership, Operations Management, Process Improvement, Analysis, Business Process..., Continuous Improvement, Contract Management, Cross-functional Team..., Employee Relations, Forecasting, Management, Manufacturing, Program Management, Project Management, Purchasing, Quality Assurance, Quality Management, Recruiting, Strategic Planning, Performance Management, Lean Manufacturing
Education
Austin Peay State University 1981 — 1985
BS, Business Administration
Central Florida Insurance School 2007 — 2007
Insurance Certificates, Property, Casualty, Life, Health and Variable Inuity
TMW Systems February 2008 - Present
Suite101.com 2008 - Present
Healthcare Management Systems July 2006 - February 2008
Direct General Insurance April 1998 - July 2006
Everest Technologies May 1995 - January 2001
Skills
Software Development, Software Engineering, Trucking, Medical Software, Healthcare Information..., System i, iSeries, IBM iSeries, AS400, Embedded SQL, RPG Free, RPG IV, CLLE, Aldon, CLP, SQL, RPG, RPG III, DB2, Programming, Software Documentation, SDLC, FTP, Management, AS400 system
Education
Webster University 1991 — 1993
MBA, Computer Science
Nashville State Technical Institute 1980 — 1985
AS, Business Data Processing
Lipscomb University 1972 — 1977
BA, Speech
RegionalCare Health Partners July 2012 - Present
Hopkinsville Community College 2009 - Present
Sedona Technologies March 2011 - May 2011
Direct General Insurance October 2006 - August 2008
McKesson Provider Technologies August 2003 - October 2006
Direct General Insurance September 2003 - August 2004
Mephisto June 2002 - August 2003
Healthcare Management Systems February 2002 - June 2002
CGI Group, Inc. April 2001 - October 2001
UCAR Carbon Company November 1999 - April 2001
Education
Hopkinsville Community College 2009 — 2012
AA Web Development & Administration, Web Development and Administration
InScribe University 2009 — 2009
Medical Transcription Course
Athena 2001 — 2001
A+ Certified, MS Windows 2000 Network & Operating Systems Essentials, Supporting MS Windows 2000 Professional&Serve
Ivy Tech Community College 1982 — 1984
AA, Computer Programming
Lockyear Business College 1981 — 1982
Computer Science and Accounting
Princeton Community High 1977 — 1981
Secretarial / Office
Direct General Insurance June 2009 - Present
Gunn Law Group, P.A. April 2006 - June 2009
Travelers of Florida July 2002 - March 2006
Law Offices of Charles E. McKeon, P.A. January 2000 - July 2002
Gunn, Ogden & Sullivan, P.A. August 1993 - December 1999
Skills
Litigation, Liability, Bad Faith, Insurance, Coverage, General Insurance, Claims, Litigation Management, Insurance Claims, Insurance Law, Claim, Personal Injury, Property & Casualty..., Civil Litigation, Fraud, Product Liability, Courts, Appeals, Subrogation, Commercial Litigation, Medical Malpractice, Legal Liability, Arbitration, Claims Management, Legal Writing, Trials, Depositions, Professional Liability, Claim Investigation, Legal Research, Liability Analysis, Claims Resolution, Workers Compensation, Property Damage, Public Liability, Casualty, Accident, Commercial Lines, Mediation, Commercial Insurance, Claims Handling, Investigation, Class Actions, Litigation Support, Personal Injury..., Torts, Wrongful Death, Construction Law, Casualty Insurance
Education
Cornell Law School 1990 — 1993
Juris Doctor, Law
Cornell University 1986 — 1990
Bachelors of Science, Industrial and Labor Relations
Majesco 2014 - Present
NashvilleTechnology Council January 2008 - December 2014
Direct General Insurance 2010 - 2014
Healthways 2005 - 2008
Multnomah Information Services Division 2001 - 2005
PricewaterhouseCoopers 1998 - 2001
Capgemini 1994 - 1998
Skills
Data Architecture, Healthcare, Business Intelligence, CRM, Leadership, Data Warehousing, Enterprise Architecture
Education
The Johns Hopkins University 1993 — 1994
Computer Science
Cleveland State University 1991 — 1993
Masters, Computer Science
Delhi University
B.S, Mathematics
BRIDGESTONE AMERICAS August 2015 - Present
Direct General Corporation January 2015 - August 2015
Direct General Insurance October 2010 - December 2014
Direct General Insurance April 2008 - October 2010
Coast Media Teleproductions 2006 - 2007
The Bubble Factory October 2004 - December 2004
Skills
Email Marketing, ExactTarget's Email..., Project Management, Vendor Management, Personnel Management, SEO Copywriting, HTML Emails, Litmus, Omniture Site Catalyst, Landing Page..., Internet Yellow Pages, Some SQL, PowerPoint, Adobe Photoshop, MS Word, MS Excel, Adobe Acrobat, Outlook, Lotus Notes, Adobe Illustrator, Acxiom's Email...
Education
University of San Francisco 2012 — 2012
Certification, Advanced Email Marketing
California Polytechnic State University-San Luis Obispo 2001 — 2005
B.A., Theatre Arts
Capistrano Valley High School 1997 — 2001
Direct General Insurance May 2011 - Present
Strayer University July 2009 - August 2011
State Auto Insurance October 2009 - May 2011
Nationwide Insurance June 2007 - March 2009
Nationwide Insurance October 2003 - June 2007
Nationwide Insurance July 1999 - October 2003
Skills
Property & Casualty..., Commercial Lines, Litigation Management, Life Insurance, Health Insurance, Underwriting, Fraud Claims, Training, Leadership, Commercial Insurance, Sales Management, Investigation, Customer Service, Team Building, Workers Compensation, Sales, Policy, Term Life Insurance, Casualty Insurance, Claim, Customer Retention, Insurance, Risk Management, Employee Benefits, Interviews, Public Speaking, Management, Liability, General Insurance, Claims Management, Process Improvement, Legal Liability, Property Damage, Microsoft Office, Umbrella Insurance, Professional Liability, Customer Satisfaction, Coaching, Leadership Development
Education
Tennessee State University 2001 — 2003
MCJ, Master of Criminal Justice Administration
Kentucky State University 1994 — 1998
Criminal Justice and Corrections
Costco Wholesale August 2015 - Present
Costco Wholesale October 2008 - July 2015
Direct General Insurance August 2005 - October 2008
US Technology August 2000 - July 2005
Costco Wholesale 2000 - 2005
Skills
SDLC, Software Project..., Business Analysis, Requirements Analysis, MS Project, Visio, Requirements Gathering, Agile Methodologies, Project Management, Enterprise Architecture, Program Management, SOA, Retail Domain, Management, Scrum, SharePoint, Software Documentation, Solution Architecture, Business Requirements, Business Process, Systems Analysis, IT Management, User Acceptance Testing, E-commerce, Waterfall
Education
College of Engineering, Trivandrum 1995 — 1999
B.Tech, Civil Engineering
AAA INSURANCE December 2014 - Present
Farmers Insurance October 2013 - December 2014
Bob Simpson Agency - State Farm Insurance February 2009 - March 2013
Regions Bank 2005 - 2007
Direct General Insurance 1999 - 2004
Skills
Insurance, Property & Casualty..., Health Insurance, Customer Service, Life Insurance, Commercial Insurance, Disability Insurance, Workers Compensation, Public Speaking, Sales, Team Building, Event Planning, Coaching, Strategic Planning, Marketing, Microsoft Office, General Insurance, Leadership, Underwriting, Budgets, Social Media Marketing, Term Life Insurance, Social Networking, Customer Satisfaction, Homeowners, Small Business, Fixed Annuities, Training, Employee Benefits, Management, Long-term Care, Outlook, Retirement Planning, Professional Liability, Customer Retention, Cold Calling, IRAs, Umbrella Insurance, Casualty, Sales Management, New Business Development, Account Management, Legal Liability, 401k, Motorcycle, Commercial Lines, Retirement, Claim, Auto, Casualty Insurance
Education
Texas Southern University 1976 — 1979
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jackson State University 1974 — 1976
Business Administration and Management, General
Coastal Carolina University December 2014 - Present
Coastal Carolina University September 2012 - December 2014
Columbia Southern University 2013 - 2014
American Military University 2012 - 2013
Centura College June 2011 - August 2012
South University October 2005 - June 2011
South University November 2004 - June 2011
Direct General Insurance March 2004 - October 2006
Central Carolina Technical College January 1998 - September 2003
TSA 2003 - 2003
Skills
Curriculum Development, Subject matter expert..., Course Writing, Public Speaking, Higher Education, Curriculum Design, Adult Education, Teaching, Student Affairs, Writing, Criminal Justice, University Teaching, Enforcement, Research, Investigation, Leadership, Police, Grant Writing, College Teaching, Admissions, Editing, Forensic Analysis, Evidence, Training, Academia, Interviews, Staff Development, Criminal Law, Conflict Resolution, Academic Advising, Public Safety, Instructional Design, Student Development, Program Development, Program Evaluation, Patrol, Qualitative Research, Government, Time Management, Critical Thinking, Surveillance, Policy, Supervisory Skills, Leadership Development, Psychology, Coaching, Distance Learning, Data Analysis, Military, Classroom
Education
Capella University 2007 — 2015
Doctor of Philosophy (Ph.D.), Criminal Justice, Honor Society
National-Louis University 1992 — 1993
Education Specialist, Leadership and Curriculum Development
The George Washington University 1988 — 1989
Master of Forensic Sciences, Forensic Science
American Public University System
Crafts by Carrol,LLC February 2011 - Present
Convergys March 2010 - May 2011
Louisiana State University August 2008 - January 2010
Direct General Insurance February 2002 - September 2004
Skills
Painting, Dolls, Wreaths, Bridal Boxes, Nurse Insignia Pins, My Pretty Little Tea Set, Butterfly Set, I now carry the only..., Drawing, Art, Customer Service, Fine Art, Illustration
Education
Louisiana State University 2008 — 2010
Capitol Senior High
General
AlwaysCare Benefits February 2013 - October 2014
Affirmative Insurance December 2008 - September 2012
AT&T December 2007 - July 2008
Direct General Insurance February 2006 - December 2007
Education
Baton Rouge Community College
Registered Nursing/Registered Nurse
St. Helen Central High School 2001 — 2003
Diploma
Deloitte August 2014 - Present
Belmont University May 2012 - August 2014
Direct General Insurance May 2013 - December 2013
Paycor 2012 - 2013
AT&T Mobility April 2010 - May 2012
AT&T Mobility April 2010 - September 2010
Unum September 2007 - April 2010
Makai 2006 - 2007
HighLand Productions 2004 - 2005
National Standard Parts Associates 2003 - 2004
Skills
Financial Statement..., Financial Accounting, Hospital Revenue Cycle, Account Management, Leadership, Selling, Management, Marketing, Key Account Management, Health Care Reform, Budgets, Customer Service, Customer Relations, Mobility Applications..., Auditing Standards, Sarbanes-Oxley Act, Fixed Asset Depreciation, Team Building, Team Leadership, Microsoft Office
Education
Belmont University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting
Auburn University 2003 — 2007
B.S., Economics
Alabama School of Mathematics and Science 2000 — 2003
HS, Concentration in Philosophy
Keste November 2010 - Present
Direct General Insurance April 2010 - October 2010
SankTek LLC November 2009 - September 2010
Zycron August 2009 - February 2010
Kroll June 2008 - March 2009
EDS an HP Company October 2007 - June 2008
Accenture/Auto Club Group July 2005 - October 2007
Auto Club Group March 2004 - July 2005
Ford Motor Credit August 2002 - November 2003
Daimler Chrysler (financials) Services December 2000 - August 2002
Skills
Exadata, Exalogic, Budgeting, Forecasting, Margin Analysis, Strategic Leadership, PMO, SDLC, Vendor Management, Program Management, PMP, Visio, Business Management, Agile, Oracle Applications, Oracle Technologies, ATG Dynamo, Inquira, exalytics, Contract Negotiation, Organizational Design, Business Strategy, Directing, Contract Management, Oracle Fusion Middleware, Management, Oracle, SOA, Enterprise Architecture, Business Intelligence, IT Strategy, Oracle HR, CRM, MS Project, Enterprise Software, Process Improvement, Cross-functional Team..., Software Documentation, Software Development, Project Management, Testing, Quality Assurance, Project Planning, Databases, Business Process, Integration, Requirements Analysis, Solution Architecture, Disaster Recovery, Data Center
Education
University of Madras 1992 — 1996
BE, mechanical
Kendriya Vidyalaya 1989 — 1992
Jones College June 2015 - Present
TempleWorks, LLC (the creators of TestiFresh) August 2014 - Present
The Polished Professional 2014 - Present
Jones College January 2015 - June 2015
Swift Courier Services - (Florida) August 2012 - September 2014
Genesis Christian Academy 2009 - June 2014
Jones College 2013 - 2014
Direct General Insurance June 2011 - November 2011
American Cancer Society February 2008 - May 2010
Physicians Advantage 2004 - 2009
Skills
Entrepreneurship, Acquisitions, New Business Development, Strategic Negotiations, Training, Fundraising, Program Management, Employee Training, Management, Start-ups, Nonprofits, Budgets, Human Resources, Sales, Employee Benefits, Business Development, Leadership, Event Management, Policy, Business Relationship..., Public Speaking, Staff Development, Organizational..., Event Planning, Social Networking, Social Media, Leadership Development, Team Building, Strategic Planning, Customer Service, Coaching
Education
Nova Southeastern University 2012 — 2015
Doctor of Education (Ed.D.), Organizational Leadership and Administration, General, 4.0 GPA
Jacksonville University 2009 — 2010
MBA, Business Administration and Management, General
University of Phoenix 2007 — 2009
Business Administration, Business
University of North Florida - College of Business Administration 1998 — 2002
Associate of Arts (A.A.), Accounting and Finance
Stanton College Preparatory School 1990 — 1996
Diploma
Diversicare Healthcare Services Inc. May 2014 - Present
Diversicare Healthcare Services, Inc. September 2010 - May 2014
Outpatient Imaging Affiliates February 2005 - September 2010
Direct General Insurance May 2002 - February 2005
ClientLogic September 2001 - May 2002
Education
Belmont University - Jack C. Massey Graduate School of Business 2006 — 2008
MBA
Lipscomb University 1996 — 2000
Bachelor of Science (B.S.), Finance, Economics, and Management
Dollar General February 2015 - Present
Dollar General March 2013 - February 2015
Dollar General February 2011 - March 2013
Direct General Insurance August 2007 - June 2010
Skills
C#, Visual Basic, Process Improvement, Microsoft Excel, Microsoft Office, Visual Studio, JavaScript, HTML, XML, Applied Mathematics, Mathematical Programming, Matlab, Computer Science, SQL, Business Analysis, Project Planning, System Administration, Databases, Data Analysis, Crystal Reports, Database Administration, Retail, Strategic Planning, Forecasting
Education
Cumberland University 2007 — 2010
BS, Mathematics and Computer Science
Kitchen Craft Cookware June 2015 - Present
Self Employed October 2011 - December 2014
Direct General Insurance 2010 - 2011
Advance America January 2004 - March 2010
Advantica Hardee's Division June 1976 - December 2003
Skills
P&L Management, Hiring, Loss Prevention, Team Building, Performance Management, Income Statement, Forecasting, Recruiting, Coaching, Operations Management, Leadership, Management, Budgets, Sales Management, Profit, Executive Management, Multi-unit, Leadership Development, Strategic Planning, Retail, Store Management, Customer Retention, Inventory Management, Customer Satisfaction, Employee Training, Inventory Control, Training, Employee Relations, Merchandising, Customer Experience, Sales Operations, Time Management, Process Scheduler, Sales, Team Leadership, Payroll, Driving Results, P&L, Franchising, People Development, Succession Planning, Multi-Unit Management, Human Resources, Business Planning, Customer Service, Interviews, Franchise Consulting, Process Improvement, Supervisory Skills, Food Service
Education
James H Faulkner State Community College 1976 — 1978
Business Administration
Spectrum Insurance Group May 2014 - Present
Direct General Insurance March 2010 - May 2014
State Farm Insurance August 2007 - August 2008
Robert Half International January 2007 - August 2007
ALLSTATE INSURANCE AGENCY2003-2005 November 1998 - May 2005
STAR PERSONNEL January 1996 - January 1998
Skills
Public Relations &..., Administrative Problem..., Team Member ,Training &..., Word/Excel/Outlook -, Excellent Written &..., Multi-line Insurance..., Time Management &..., Insurance, Communication, Customer Satisfaction, Customer Retention, General Insurance, Property & Casualty..., Problem Solving, Business Intelligence, Integrated Marketing, Sales Process, Customer Service, Term Life Insurance, Human Resources, Interviews, Employee Benefits, Recruiting, Sales, Leadership, Marketing, Liability, Training, Team Building, Commercial Insurance, Claim, Underwriting
Education
TENNESSEE
Interdisciplinary Studies.
Jackson State Community College
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
TENNESSEE TECH UNIVERSTIY
Licensure; Education
Tennessee Technological University
Interdisciplinary Studies
Direct General Insurance February 2011 - Present
Farmers Insurance March 2004 - February 2011
Bristol West Insurance Group June 2000 - March 2004
Bristol West Insurance Group January 1998 - June 2000
US Navy January 1992 - January 1996
Skills
Investigations, Claims, Certified Fraud Examiner, Insurance, Interviewing, Excel, Liability, Strategic Planning, Data Analysis, Coaching, Litigation Support, Claim, Private Investigations, Workers Compensation, Fraud, Interviews, Casualty, Property Damage, Criminal Investigations, Claims Management, Investigation, Legal Liability, Subrogation, Microsoft Excel, Background Checks, Property & Casualty..., Surveillance, Claim Investigation, Accident, Liability Analysis, Litigation Management, Claims Resolution, Commercial Insurance, Property Claims, Claims Handling, Commercial Lines, General Insurance, Professional Liability, Workers' Compensation..., Internal Investigations, Insurance Law, Underwriting, Health Insurance, Claims Investigations, Product Liability, Umbrella Insurance, Life Insurance, Personal Injury, Fraud Detection, Homeowners
Education
Nova Southeastern University 2007 — 2009
MBA, Business, Finance
Florida International University
BS, Criminal Justice
National General Insurance (formerly GMAC Insurance) August 2012 - Present
Direct General Insurance August 2010 - August 2012
Farmers Insurance December 2009 - August 2010
AIG June 2006 - December 2009
AIG January 2005 - June 2006
Progressive Insurance January 2000 - January 2005
Progressive Insurance December 1987 - December 1999
Reminger & Reminger May 1985 - October 1987
Skills
Litigation Management, Commercial Insurance, Insurance, Workers Compensation, Claims Management, Property & Casualty..., Legal Liability, Claim, Liability, Professional Liability, Accident, Alternative Dispute..., Appeals, Casualty, Claim Investigation, Claims Handling, Commercial Lines, Corporate Law, Insurance Law, Leadership, Legal Writing, Liability Analysis, Litigation, Medicare, Negotiation, Personal Injury, Product Liability, Property Damage, Reinsurance, Subrogation, Trials, Underwriting, Courts, Financial Risk, General Insurance, Casualty Insurance
Education
Cleveland State University - Cleveland-Marshall College of Law
JD, Law
Kent State University
BS
AIG Advisor Group April 2015 - Present
Infosys McCamish Systems April 2014 - April 2015
Infosys McCamish Systems June 2012 - April 2014
Direct General Insurance December 2010 - June 2012
US Census Bureau 2009 - 2009
Citi Smith Barney November 2006 - December 2008
Stanford Group Company June 2006 - August 2006
Etrade Financial 2004 - 2006
AXA Advisors October 2003 - March 2004
TD Waterhouse 1996 - 2003
Skills
Life & Health Licenses, Series 65, RIAs, Portfolio Management, Financial Services, Series 7, Finance, Insurance, FINRA, Investment Management, Certified Financial..., Management, Leadership, Series 63, Retirement Planning, Wealth Management, Strategic Financial..., Securities, Banking, Strategic Planning, Mutual Funds, Investments, Asset Management, Financial Planning, Fixed Annuities, Fixed Income
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2010
MS, Personal Financial Planning
Mercer University - Stetson School of Business and Economics 2003 — 2005
MBA, Business
Morehouse College 1990 — 1995
BA, Business
Stratford Senior High 1986 — 1990
H.S. Diploma
Farmers Insurance September 2007 - Present
Direct General Insurance July 2004 - November 2006
Skills
Customer Service, Communication Skills, Property & Casualty..., Six Sigma, Licensed Property &..., Fluent in Romanian
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Business Management
Johnson and Wales University 1992 — 1994
Associate of Science (AS), Tourism and Travel Services Management
Insurity Group, LLC April 2015 - Present
Cornerstone Insurance Group April 2013 - April 2015
Kemper Insurance October 2006 - December 2012
Direct General Insurance January 2006 - October 2006
Maytag August 2002 - January 2006
Skills
Customer Service, Call Center, Property & Casualty..., Insurance, Sales, Account Management, Sales Operations, Direct Sales, Customer Retention, Selling, Risk Management, General Insurance, Underwriting, Brokers, Commercial Insurance, Umbrella Insurance, Liability, Casualty Insurance, Call Centers
Education
Bethel University, College of Professional Studies 2015 — 2017
Bachelor's degree, Business Administration, Management and Operations
Chattanooga State Community College 2000 — 2000
Nursing Science
Cleveland High School 1995 — 1999
High School Diploma, General Studies
Metro Nashville Public Schools September 2012 - May 2014
Direct General Insurance August 2011 - January 2013
Direct General Insurance August 2011 - September 2011
Kennesaw State University November 2010 - July 2011
Skills
Microsoft Office, Teaching, Lesson Planning, Classroom Management, Elementary Education, ESL, K-12, Literacy, Differentiated..., Guided Reading, Classroom, Microsoft Excel, PowerPoint, Curriculum Design, Data Entry, Telephone Skills, Facebook, Human Resources, Windows, Research, Microsoft Word, Outlook, Customer Service
Education
Belmont University 2012 — 2014
Master of Education (M.Ed.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Georgia State University 2008 — 2011
Bachelor of Arts, Speech
Valdosta State University 2005 — 2008
Communication Disorders
Horace Mann January 2014 - Present
PwC August 2012 - September 2013
Tata Consultancy Services April 2012 - July 2012
Boy Scouts of America August 2011 - April 2012
Direct General Insurance July 2010 - August 2011
Unitrin Specialty May 2010 - December 2010
Nationwide Insurance October 2006 - May 2010
Nationwide Insurance Company2005-2006 December 2005 - October 2006
Nationwide Insurance Company2004-2005 October 2004 - December 2005
Nationwide Insurance Company2003 October 2003 - October 2004
Skills
Insurance, Hiring, Customer Service, Budgeting, Customer Relations, Litigation, Research, Coaching, Negotiation, Business Analysis, Business Intelligence, French, Claims Management, Subrogation, Proposal Writing, Presentations, Helping Clients Succeed, Change Management, Analysis, Budgets, Leadership, Professional Liability, Casualty, Training, Claim, Umbrella Insurance, Claims Handling, Legal Liability, Liability, Management, General Insurance, Property & Casualty..., Mediation, Risk Management, Litigation Management, Liability Analysis
Education
Campbell University, Norman Adrian Wiggins School of Law 1994 — 1997
Juris Doctorate, J.D., Law
Campbell University 1990 — 1993
BA, French, Public Relations
Direct General Insurance 2010 - Present
AssuranceAmerica 2007 - 2010
Nationwide Insurance 2004 - 2007
Nationwide Insurance 2004 - 2004
Nationwide Insurance 2003 - 2004
Nationwide Insurance 2002 - 2003
Nationwide Insurance 1999 - 2002
Nationwide Insurance 1998 - 1999
Skills
Insurance, Product Management, Cross-functional Team..., Strategic Planning, Pricing, Retail, Omni-channel, Delivering Results, Advertising, Marketing, Innovation, Customer Acquisition, Sales, Customer Experience, Mobile Internet, Analytics, Underwriting, Multi-channel Marketing, Claim, Competitive Analysis, Product Development, Brand Awareness, Business Analysis, Store Operations, Social Media, Customer Retention, Property & Casualty..., Marketing Strategy, Leadership, Risk Management, Segmentation, Change Management, General Insurance, Management, Executive Management, Strategy, Call Centers, P&L Management, Process Improvement, Mergers & Acquisitions, CRM, Business Development, E-commerce, Product Marketing, Analysis, New Business Development, Market Research, Market Analysis
Education
Franklin University 2003 — 2005
MBA, Entrepreneurship
The Ohio State University - The Max M. Fisher College of Business 1997 — 2002
BSBA, Finance
Builders Mutual Insurance Company May 2015 - Present
Direct General Auto Insurance February 2014 - October 2014
Direct General Insurance September 2009 - February 2014
H&R Block 2007 - 2009
Belk 2005 - 2007
Herff Jones 2003 - 2005
Skills
Sales Management, Retail, Customer Service, Insurance, Sales, Account Management, Customer Satisfaction, Marketing, Profit, Budgets, Cold Calling, Customer Retention, Employee Relations, Strategic Planning, Team Building, P&L, Sales Operations, Recruiting, Direct Sales, Coaching, Performance Management, Merchandising, Forecasting, Store Management, New Business Development, Team Leadership, Leadership, Operations Management, Training, Management, Pricing, Sales Process
Education
University of South Carolina-Columbia 1984 — 1987
BS, Management - retail
Liberty University
Master of Management & Leadership - completed 1 class
Bristol West Insurance Group January 2014 - Present
Farmers Insurance April 2011 - December 2013
GEICO December 2009 - April 2011
Direct General Insurance July 2007 - December 2009
JUPITER INLET COLONY POLICE DEPT January 2000 - January 2007
Florida Law Enforcement- State and Local Departments January 1995 - January 2000
ROBERT TROBE INVESTIGATIONS January 1992 - January 1995
New York City Police Department January 1982 - December 1991
Skills
Police, Enforcement, Surveillance, Criminal Law, Investigation, Corporate Security, Policy, Liability Analysis, Executive Protection, Criminal Justice, Workers Compensation, Claims Management, Insurance, Interrogation, Private Investigations, Fraud, Interviews, Evidence, Background Checks, Claim, Claims Investigations, Supervisory Skills, Workplace Violence, Internal Investigations, Patrol, Subrogation, Risk Assessment, Property & Casualty..., Investigative Research, Liability, Investigative Reporting, Accident, Claim Investigation, Criminal Investigations, Skip Tracing, Litigation Management, Property Damage, Certified Fraud Examiner, Special Investigations, Fraud Detection, Insurance Law, Claims Resolution, Claims Handling, Legal Liability, Expert Witness, Casualty, Property Claims, Adjusters, Litigation Support, Asset Protection
Education
Indian River Community College 1999 — 2000
EMT, EMT
Union Institute & University 1998 — 2000
B.A., CRIMINAL JUSTICE
Golden West Community College
A.A, Liberal Arts
M&G Insurance Services Insurance AgaentMark Strauss InsuranceMarch 2011 - April 2012
Direct General Insurance December 2010 - February 2011
Education
Austin Community College 2000 — 2002
Business Marketing
Basrtop High School 1987 — 1991
Eightfold Productivity, LLC March 2015 - Present
HealthTrust Purchasing Group April 2014 - Present
HealthTrust Purchasing Group August 2012 - April 2014
Direct General Insurance March 2012 - August 2012
Servpro Industries, Inc March 2006 - March 2012
Emdeon (formerly WebMD Envoy) September 2003 - March 2006
Emdeon (formerly WebMD Envoy) November 2001 - September 2003
Magellan Behavioral Health July 2000 - November 2001
Magellan Behavioral Health April 1999 - June 2000
Magellan Behavioral Health December 1997 - April 1999
Skills
Process Improvement, Documentation, Requirements Analysis, Excel, Software Development, Agile Project Management, MS Project, Project Planning, Software Project..., Project Implementation, Project Coordination, Project Execution, Project Delivery, Scrum, PMP, Business Analysis, Team Building, Team Management, Team Leadership, Cross-functional Team..., Team Coordination, Team Oriented, Agile, Agile Methodologies, Microsoft Excel, Project Management, Team-oriented, Software Documentation, Management, Training, CRM, Business Process, Analysis, Program Management, Integration, Vendor Management, Quality Assurance, Access
Education
University of Phoenix 2001 — 2006
Bachelors of Science, Information Technology
Carroll Community College 1994 — 1995
Computer Science
Liberty High School 1990 — 1994
High School Diploma
Sprint April 2015 - Present
Self Employed & Freelancers December 2013 - April 2015
Direct General Insurance May 2011 - December 2013
Navarro Discount Pharmacies September 2009 - March 2011
Warren Henry Automotive Group August 2006 - September 2009
PCS Wireless, Inc. September 2003 - August 2006
Movistar-Telefonica Moviles November 1999 - September 2003
Skills
Retail, Sales, Team Building, Operations Management, Management, Marketing, Customer Service, Store Management, Budgets, Employee Training, Business Development, Purchasing, Merchandising, Employee Relations, Performance Management, Inventory Management, P&L Management, Human Resources, Insurance, New Business Development, Customer Retention, Microsoft Excel, Profit, Leadership, P&L, Selling, Forecasting, Salesforce.com, Networking, PowerPoint, Hyperion, Workers Compensation, Retail Management, Personal Development, Bilingual, Spanish, English, Quickbooks, Google Adwords, Permitting, Full P&L Responsibility, People Development, Customer Experience, SharePoint, Multi-unit, Inventorying, Planogram Development, Planograms, New Store Openings, New Store Planning
Education
Florida National College-Main Campus 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Interamerican University Metro 1993 — 1998
BS, Business Administration
academia del perpetuo socorro
Integrated Mechanical Care January 2014 - Present
Direct General Insurance August 2012 - December 2013
NCO Group January 2011 - August 2012
Acceptance Insurance August 2010 - January 2011
Chris Campbell Agency - Allstate Insurance January 2010 - August 2010
Allstate Insurance Company October 2008 - January 2010
Verizon Wireless October 2006 - October 2008
BlueCross BlueShield of South Carolina July 2003 - October 2006
Skills
Insurance, Customer Service, Health Insurance, Call Centers, Customer Retention, Sales, Life Insurance, Property & Casualty..., Underwriting, Marketing, Microsoft Office, Microsoft Excel, Management, Term Life Insurance, Selling, General Insurance, Commercial Insurance, Retail, Data Entry, Employee Benefits, Disability Insurance, iWork, Training, Administrative..., Access, Healthcare Management, Outlook, NAIC, NIPR
Education
Southern New Hampshire University 2014 — 2016
Bachelor's degree, General Studies w/ Concentration in Operations and Project Management
Florida Institute of Technology
Associate's degree, Health Information/Medical Records Administration/Administrator, 3.4
Florida Institute of Technology
Associate's degree, Marketing, 3.6
Chavez & Valko LLP February 2013 - Present
Tyler & Possa APLC April 2012 - February 2013
Gulf Coast Bank and Trust August 2011 - April 2012
Direct General Insurance May 2010 - August 2011
Direct General Insurance August 2009 - May 2010
Direct General Insurance August 2007 - August 2009
Jefferson Parish Sheriff's Office July 2004 - October 2005
Skills
Claim, Spanish, Outlook, Customer Service, Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Translation, Interviews, Transcribing, Research, Management, Team Building, Editing, Insurance, Paralegals, Leadership, Legal Research, Legal Documents, Legal Writing
Education
Louisiana State University and Agricultural and Mechanical College 2011 — 2012
Certificate of Completion, Paralegal Studies
Louisiana State University and Agricultural and Mechanical College 2006 — 2010
Bachelor of Arts (B.A.), Political Science
Direct General Insurance March 2011 - Present
Dallas CPCU Chapter 2010 - 2011
Dallas CPCU Chapter 2008 - 2011
Unitrin Specialty April 1996 - November 2010
American Financial Group 1981 - 2006
Windsor Insurance Group January 1981 - March 1996
Windsor Group 1981 - 1996
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Liability, Casualty, General Insurance, Claim, Workers Compensation, Claims Management, Commercial Lines, Legal Liability, Umbrella Insurance, Claim Investigation, Life Insurance, Litigation Management, Subrogation, Professional Liability, Liability Analysis, Brokers, Property Damage, Inland Marine, Accident, Reinsurance, D&O, Health Insurance, Homeowners, Disability Insurance, Excess, Employee Benefits, Term Life Insurance, Employment Practices...
Education
Bethany College 1965 — 1969
BA, Sociology
Deloitte February 2013 - Present
Deloitte May 2011 - February 2013
Deloitte January 2008 - November 2012
Kroll December 2006 - January 2008
Direct General Insurance August 2005 - November 2006
Damian Services 2002 - 2004
discover staffing May 2001 - April 2003
Excel Temporary Services January 1997 - April 2001
Skills
Payroll, Applicant Tracking..., Talent Acquisition, Onboarding, Talent Management, Performance Management, Internet Recruiting, Employee Engagement, HRIS, College Recruiting, Sourcing, Taleo
Education
Illinois State University 1988 — 1992
Direct General Auto Insurance January 2014 - Present
PASS May 2012 - Present
Direct General Insurance August 2011 - Present
Healthways October 2010 - January 2011
First Acceptance Corporation 2011 - 2011
HealthStream June 1999 - March 2010
HealthStream 2000 - 2003
m3 June 1999 - January 2000
MLI 1998 - 1999
The Richards Group 1994 - 1997
Skills
T-SQL, SSIS, Database Administration, SSRS, Microsoft SQL Server, SQL, Business Intelligence, Replication, SQL Tuning, Network Administration, Networking, Windows Server, Databases, Data Warehousing, Software Documentation, Disaster Recovery, Enterprise Architecture, ETL, Performance Tuning, Data Modeling, Management, System Administration, Analysis Services, Stored Procedures, SharePoint, Systems Analysis, Crystal Reports, Visio, IIS, SDLC, Leadership
Education
DeVry Institute of Technology 1990 — 1992
Bachelor's, Computer Information Systems
Carthage High School
Direct General Auto Insurance December 2014 - Present
Direct General Auto Insurance May 2014 - Present
Direct General Auto Insurance January 2014 - Present
Direct General Insurance March 2013 - January 2014
Direct General Insurance April 2012 - March 2013
Cumulus Broadcasting Company February 2012 - April 2012
Orkin Pest Control February 2011 - February 2012
Independent Digital Publishing Consultant February 2010 - February 2011
Ingram Digital Group June 2007 - January 2010
Lemic Insurance Company February 2006 - April 2007
Skills
Books, Ebooks, Sales, Online Advertising, Management, Selling, Insurance, Lead Generation, Demand Generation, Relationship Management, Mobile Advertising, Search Advertising, Advertising, Sales Presentations, Presentations, Salesforce.com, Strategy, Account Management, Business Development, Training, Marketing, Marketing Strategy, Leadership, Strategic Planning
Education
David Lipscomb University 1986 — 1990
BS, Marketing
Lipscomb University 1986 — 1990
BS, Marketing
Esurance 2011 - Present
Esurance August 2011 - September 2012
Gould & Lamb, LLC August 2010 - January 2011
Direct General Insurance September 2009 - September 2010
Coventry Health Care February 2008 - April 2010
AIG April 2006 - October 2007
AIG June 2004 - April 2006
AIG June 2003 - June 2004
AIG August 1999 - June 2003
Winsor Group/Infinity 1998 - 2000
Skills
Claim, Insurance, Claims Management
Education
Florida State University
Tallahassee Community College
AA
Bristol West Insurance September 2012 - Present
Direct General Insurance April 2011 - August 2012
Farmers Insurance November 2009 - April 2011
21st Century Insurance February 2009 - November 2009
AIG December 2005 - February 2009
AIG June 2003 - December 2005
Bristol West Insurance Group March 2001 - June 2003
Reliance Personal Insurance Company March 1998 - February 2001
Skills
Casualty, Litigation Management, Liability, Claims Management, Property & Casualty..., Subrogation, Legal Liability, General Insurance, Insurance, Commercial Insurance, Commercial Lines, Professional Liability, Claim, Workers Compensation, Property Damage, Underwriting, Claim Investigation, Liability Analysis, Risk Management
Education
Belmont Abbey College 1984 — 1988
Anointed Caring Homes, Inc. June 2008 - Present
Capital One Bank October 2007 - June 2008
Direct General Insurance September 1997 - October 2007
Skills
Coaching, Sales, Outlook, Customer Service, Microsoft Office, Leadership, Microsoft Word, Microsoft Excel, Strategic Planning, Time Management, Team Building, Nonprofits, PowerPoint, Call Centers, Access, Community Outreach, Training, Process Improvement, Public Speaking
Education
Lone Star College System
Registered Nursing/Registered Nurse
Glen Oaks High School
Southern University and Agricultural and Mechanical College at Baton Rouge
Arriva Medical 2013 - Present
CVS Caremark Corporation August 2011 - June 2012
Direct General Insurance October 2007 - April 2011
Education
Austin Peay State University 1995 — 2003
Accuride Corporation February 2013 - Present
Direct General Insurance December 2012 - February 2013
Murphy Oil April 2012 - October 2012
Mead Johnson Nutritionals April 2010 - February 2012
Murphy Oil Corp. - Murphy USA November 2007 - November 2009
American General Finance - AIG February 2007 - October 2007
Murphy Oil Corp. - Murphy USA January 2006 - February 2007
Buehler Foods, Inc March 1990 - December 2005
Skills
IT Management, POS, Retail, Access, SQL, Databases, ERP, Crystal Reports, Team Building, Budgeting, Strategic Planning, Business Analysis, SharePoint, Lotus Notes, Microsoft Office, Negotiation, Project Planning, SDLC, MS Project, Vendor Management, Team Leadership, Management, Project Management, Training, Windows, Process Improvement
Education
University of Southern Indiana 1985 — 1989
Bachleor, Computer Information Systems/ Business Administration
Ivy Tech Community College 1982 — 1984
Associate, Computer Programming
University of Maryland College Park 1980 — 1981
Associate, Business Administation
Professional and Personal Development 2011 - Present
DCI Donor Services, Inc. February 2015 - May 2015
MedSolutions September 2014 - January 2015
Direct General Insurance October 2013 - February 2014
HP Enterprise Services/Healthways 2013 - 2013
International Paper June 2011 - December 2011
Gaylord Opryland Resort & Convention Center January 2008 - February 2009
Permanent General 2007 - 2007
Avaya 2006 - 2007
Corrections Corporation of America 2003 - 2005
Skills
Project Management, PMP, Telecommunications, Infrastructure, Data Center, Service Delivery..., Telecommunications..., Microsoft Office, IT Management, Customer Relations, Management, Business Analysis, Requirements Gathering, Strategic Planning, Networking, Attention to Detail, Cisco Technologies, Call Centers, Process Improvement, Vendor Management, Security, Contract Negotiation, Analysis, Service Delivery, Integration, ITIL, Cross-functional Team..., IT Strategy, Risk Management, Troubleshooting, Program Management, Disaster Recovery, Visio, Training, Problem Solving, Planning, data center build out, Team Leadership, Account Management, Software Documentation
Education
Christian Brothers University 1991 — 1993
M.S., Telecom & IT Mgmt.
Christian Brothers University 1984 — 1988
B.S., Telecom & IT Mgmt
Dollar General October 2014 - Present
Dollar General October 2011 - Present
Dollar General June 2010 - October 2011
Direct General Insurance July 2009 - February 2010
American Express November 2006 - July 2009
Skills
Leadership Development, Project Management, Succession Planning, Human Capital Analytics, Performance Management, Workforce Planning, Predictive Analytics, Executive Presentation..., Leadership, Management, Forecasting, Training, Financial Analysis, Team Building, Process Improvement, Customer Service, Analysis
Education
Western International University 2005 — 2008
MBA, Management
Faulkner University 1998 — 2002
B.S., Business Administration
Direct General Insurance July 2011 - Present
Farmers Insurance December 2006 - July 2011
Radiant Systems 2003 - 2006
Clientlink 2002 - 2003
Divine (Nasdaq: DVIN) August 1999 - August 2002
Skills
Data Warehousing, Business Analysis, Requirements Analysis, Business Intelligence, SDLC, Requirements Gathering, SharePoint, Visio, Analytics, Access, Process Improvement, Business Process..., Analysis, Databases, Software Documentation, SQL, Data Analysis, Integration, Data Modeling, Leadership, Forecasting, Systems Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
Bachelor of Business Administration (BBA), Computer Information Systems
Georgia Perimeter College 1993 — 1998
Bachelor of Business Administration (BBA), Business
Chattahoochee High School 1992 — 1993
Georgia State University
Bachelor of Business Administration (BBA), Computer and Information Sciences, General
edo Interactive September 2011 - Present
Direct General Insurance August 2010 - August 2011
Direct General Insurance July 2009 - August 2010
LINK2GOV Corporate 2004 - 2009
Centerstone May 2000 - June 2004
Skills
Human Resources, Personnel Management, Onboarding, Applicant Tracking..., Benefits Administration, New Hire Orientations, Employee Relations, Employee Benefits, Talent Acquisition, HRIS, Payroll, Vendor Management, Talent Management, Deferred Compensation
Education
David Lipscomb University 1996 — 2000
BS, Organizational Communication
Wyndham Worldwide December 2009 - Present
Independent Consultant December 2009 - December 2009
Direct General Insurance May 2008 - January 2009
Jackson Hewitt May 2003 - January 2008
Jackson Hewitt 2003 - 2008
Cendant November 2001 - April 2003
Cendant April 2000 - October 2001
Cendant April 1998 - April 2000
HFS, Inc. October 1996 - April 1998
PepsiCo January 1991 - September 1996
Education
Iona College 1984 — 1988
BBA, Accounting
Ray & Barney Group April 2008 - January 2009
Direct General Insurance July 2007 - October 2007
Benefit Management Administrators, Inc June 2000 - December 2003
benefit management administrators 2000 - 2003
Education
Liberty University 2002 — 2006
Sage Hospitality / Hilton Garden Inn Denver South June 2014 - Present
Innov8 Hotels, LLC / Fairfield Inn & Suites Memphis November 2013 - June 2014
White Lodging Services / Fairfield Inn & Suites Memphis February 2013 - November 2013
White Lodging Services / Fairfield Inn & Suites Memphis August 2012 - February 2013
Hyatt Place Wolfchase Galleria April 2010 - September 2012
Regional Adjustment Bureau March 2008 - August 2012
Signature Healthcare of Memphis June 2007 - February 2008
Levenger November 2006 - March 2007
Target August 2004 - July 2006
Direct General Insurance July 2004 - June 2006
Skills
Account Management, Customer Service, Microsoft Office, Human Resources, Call Centers, Team Building, Leadership, Training, Microsoft Excel, Front Office, Sales Operations, Hospitality Management, Hospitality Industry, Strategic Planning, Hotel Management, Microsoft Word, Hospitality, Hotels, Revenue Analysis, Financial Analysis, Property Management..., Guest Service Management
Education
The University of Memphis 2006 — 2008
Lambuth University 1993 — 1997
Innovation Group North America March 2015 - Present
Driven Solutions November 2010 - March 2015
Direct General Insurance March 2007 - November 2010
The Axcess Group February 2004 - March 2007
Progeny Marketing Innovations March 2002 - February 2004
Cendant April 1997 - March 2002
Harjes Agency September 1995 - April 1997
National Westminster Bank May 1988 - September 1995
Prudential Bache Securities 1986 - 1988
Skills
New Business Development, P&L Management, Mergers, Strategic Planning, Direct Marketing, Business Strategy, Product Management, Team Building, Mergers & Acquisitions, Marketing Strategy, Contract Negotiation, Insurance, Business Development, Executive Management, Project Management, CRM, Strategic Partnerships, Leadership, Sales Management, Start-ups, Vendor Management, Competitive Analysis, Management, Entrepreneurship
Education
Lehigh University - College of Business and Economics 1982 — 1986
B.S., Finance
Direct General Insurance September 2010 - Present
AIG February 1999 - October 2010
Comdata July 1995 - February 1999
Skills
Treasury Management, Customer Service, Purchasing, Insurance, Cash Management, Account Reconciliation, Risk Management, Financial Analysis, Forecasting, Accounting, Finance, Process Improvement, Analysis, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Strategic Financial..., Microsoft Excel, Internal Audit, Management, Banking
Education
Lipscomb University 1993 — 1996
B.A., Psychology
Duquesne University 1991 — 1993
Weir High School 1988 — 1991
Web.com October 2006 - Present
Direct General Insurance June 2003 - June 2006
The Seibels Bruce Group, Inc. May 1996 - May 2003
Skills
Attorneys, Contract Negotiation, E-commerce, Mergers, Corporate Law, Litigation, Litigation Management, Intellectual Property, SEO, SEM, Licensing, Marketing, SaaS, Lead Generation, Entrepreneurship, Start-ups, Privacy Law, Business Strategy, PPC, Strategic Partnerships, Due Diligence, Brand Development, Executive Management, Mergers & Acquisitions, Small Business, Strategy, Venture Capital, Joint Ventures, Corporate Development, Arbitration, Trademarks, Corporate Governance, Securities Regulation
Education
University of South Carolina - Darla Moore School of Business 1992 — 1996
MBA, Business Administration
University of South Carolina School of Law 1992 — 1996
JD, Law
Clemson University 1988 — 1992
BS, Management
Chapin High School 1983 — 1988
STR, Inc. March 2015 - Present
Direct General Insurance October 2013 - February 2015
American Family Insurance November 2010 - December 2012
AQS, Inc. January 2007 - November 2010
Coyle-Varland Insurance Agency February 2003 - October 2006
Cory & Associates January 2002 - January 2003
INSTEC January 1999 - January 2002
The Hartford 1996 - 1998
The Travelers 1990 - 1996
Skills
Business Analysis, Agile, Excel, Process Improvement, XML, Quality Assurance, Word, Customer Service, Microsoft Office, SDLC, PowerPoint, Documentation, Project Implementation, Requirements Analysis, Waterfall, Property & Casualty..., personal lines insurance, CAPM, Systems Analysis, Requirements Gathering, Business Requirements, Visio, Facilitators, Defect Tracking, Rally, Planview, SWAT, Paint, SnagIt, Photoshop, Basecamp, Software Documentation, Troubleshooting, SharePoint, User Acceptance Testing, Agile Methodologies, Insurance, Business Intelligence, Business Process
Education
Judson University 2011 — 2012
Business Management, Management and Leadership
Bellevue University
Bachelor's Degree, Project Management
Central Rexall Drugs, Inc. - Compounding Pharmacy June 2014 - Present
MEDA June 2013 - June 2014
Direct General Insurance November 2012 - July 2013
KV Pharmaceutical/Ther-Rx Corporation January 2006 - September 2012
Ther-Rx Corporation January 2006 - September 2012
Ther-Rx Corporation January 2000 - 2006
Dura Pharmaceuticals June 1998 - January 2000
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Cardiology, Managed Care, OB/GYN, Hospitals, Recruiting, Selling, Training, Sales, Selling Skills, Strategy, FDA, Leadership, Sales Presentations, Sales Operations, Hospital Sales, Medical Devices, Employee Training, Endocrinology, Sales Force Development, Management, Sales Management, Healthcare, Product Launch, Sales Effectiveness, Gastroenterology, Competitive Analysis
Education
Louisiana State University
BA
Insurance Sales and Marketing March 2012 - Present
Direct General Insurance April 2005 - September 2011
Skills
Insurance Training, Sales, Marketing, Training Facilitation, Training Delivery, Electronics...
Education
Jackson Community College 2000 — 2002
Electrical and Electronics Engineering
Suddenlink Communications June 2014 - Present
Cox Communications November 2004 - June 2014
Direct General Insurance March 1998 - November 2004
Healing Hands Home Heath 1993 - 1998
Skills
Employee Relations, Mergers, Onboarding, Performance Management, Talent Acquisition, HRIS, Leadership Development, Human Resources, Succession Planning, Organizational..., Benefits Administration, Training, Taleo, Deferred Compensation, Personnel Management, HR Policies, Employee Benefits, Employee Engagement, Mergers & Acquisitions, Employee Training, New Hire Orientations, Workforce Planning, Talent Management, Applicant Tracking..., Employment Law, Conflict Resolution, FMLA, Recruiting, HR Consulting, Job Descriptions, Labor Relations, College Recruiting, Interviews, Temporary Placement, Performance Appraisal, Employer Branding, Hiring, Internet Recruiting, Compensation & Benefit, PeopleSoft, Career Development, Benefits Negotiation, Job Analysis, Organizational Design, Screening Resumes, Executive Search, Organizational..., Transformations, Screening, Technical Recruiting
Education
Capella University 2010 — 2012
Masters, Human Resources Management, A+
Capella University 2006 — 2009
Bachelor, Business Administration - Human Resources Management, A+
Southeastern Louisiana University 1980 — 1981
Bachelor, Business
Other
Master's degree, Human Resources Management
Southerland, Inc July 2013 - Present
Direct General Insurance January 1993 - April 2006
Direct General Corporation 1993 - 2006
Direct General Corporation 1993 - 2006
Direct Insurance Company 1993 - 2006
Faulkner, Mackie & Cochran, CPA August 1988 - January 1993
Ernst & Young December 1983 - August 1988
Ernst & Whinney November 1983 - August 1988
Education
Lipscomb University 1980 — 1983
BS, Accounting, Business Management and Computer Science
Direct General Insurance April 2012 - Present
GMAC Insurance April 2000 - April 2012
Integon/GMAC September 1996 - April 2000
Harleysville Insurance September 1994 - April 1996
Skills
Property, Arbitration, Casualty, Claim, Claims Management, Commercial Insurance, General Insurance, Insurance, Legal Liability, Liability, Negotiation, Pricing, Commercial Lines, Customer Service, Litigation Management, Property, Property Damage, Subrogation, Workers Compensation, Casualty Insurance
Education
Ripple Effect Management Skill School 2002 — 2008
Caeriticate of completion, Management tactics
Six Sigma 2005 — 2005
Bluebelt Designation, Process Improvement methodology
Insurance Institute of America 1996 — 1998
Associate’s Degree, Claims Law
Kean University 1986 — 1998
Bachelor’s Degree, Management Science
Insurance Institute of America 1994 — 1996
Associate’s Degree, Associate in Claims
Somerset County College 1984 — 1986
Associate’s Degree, Management Science
Direct General Insurance June 2012 - Present
MoneyGram International March 2012 - May 2012
AIS December 2011 - March 2012
Homecare Homebase September 2009 - December 2011
UPS June 2007 - August 2010
EDS, KY June 2006 - June 2007
UPS February 2003 - June 2006
GE Appliances July 2001 - January 2003
Farmers Insurance April 2000 - June 2001
MFS Transpotation 1998 - 2000
Skills
T-SQL, Microsoft SQL Server, XML, Web Services, .NET, C#, Oracle, SDLC, Visual Studio, SQL, ASP.NET, Databases, PL/SQL, VB.NET, Unix, SSIS, Requirements Analysis
Education
Kakatiya University 1993 — 1996
Master, Computers
Osmania University 1990 — 1993
Bachelor, Electronics
Summit Professional Education September 2013 - Present
Direct General Insurance March 2012 - September 2013
Nashville Superspeedway November 2010 - August 2011
Renaissance Hotel August 2009 - November 2010
Nashville Sports Council May 2009 - August 2009
Kent State University August 2004 - August 2009
John S. Knight Center/ Akron Convention Center April 2008 - August 2008
Ed Schmidt Automotive Group January 2001 - August 2008
Panhellenic Council January 2007 - December 2007
Columbus Crew May 2007 - August 2007
Skills
Time Management, Event Planning, Promoting, Customer Service, Staff Management, Venue Management, Event Management, Customer Satisfaction, Social Media Marketing, Microsoft Office, Sponsorship, Microsoft Excel, Human Resources, Budgets, Public Relations, Marketing, Leadership, PowerPoint, Marketing Strategy, Sports Marketing, Management, Sales, Social Networking, Social Media
Education
Kent State University 2004 — 2009
BS, Sports Management
Kent State University 2004 — 2009
Bachelor of Science, Sports Adminstration
Insurance Resources International October 2014 - Present
Direct General Insurance December 2010 - August 2014
Affirmative Insurance September 2009 - December 2010
Razor's Edge Consulting LLC April 2009 - September 2009
Insurance Industry January 1984 - April 2009
Progressive Insurance 1984 - 2009
Education
Cleveland State University 1976 — 1980
BA
Homeowners of America Insurance Company September 2015 - Present
Permanent General July 2011 - September 2015
Direct General Insurance July 2009 - July 2011
Allstate Insurance April 2007 - July 2009
Allstate Insurance April 2005 - April 2007
Allstate Insurance January 2000 - April 2005
Allstate Insurance January 1989 - January 2000
Allstate Insurance April 1987 - January 1989
Education
Clemson University 1982 — 1986
BS, Industrial Management
Liberty Mutual August 2009 - Present
Progressive Auto Insurance 1985 - May 2009
Direct General Insurance 2009 - 2009
Direct General Insurance 2009 - 2009
Progressive 1985 - 2009
Progressive Insurance 1985 - 2009
United Southern Assurance Co. 1989 - 1991
United Southern Assurance Co. 1989 - 1991
Skills
Claim, Commercial Lines, Underwriting, Insurance, Litigation, Personal Injury, Risk Management, Workers Compensation, Liability, Professional Liability, Property & Casualty..., Commercial Insurance, Investigation, Litigation Management, Policy, Claims Management, Mediation, Negotiation, General Insurance, Process Improvement, Analysis, Casualty, Operations Management, Legal Liability, Subrogation, Claim Investigation, Property Damage, Leadership, Claims Resolution, Settlement, Excess, Adjustments, Casualty Insurance
Education
The University of Akron 1984 — 1988
MBA, Finance
Kent State University 1980 — 1984
BBA, Marketing
Presbytarian Church on the Bayou September 2009 - Present
Thomas B. Dobies Funeral Homes and Crematory August 2009 - Present
Direct General Insurance April 2001 - February 2009
Utility Partners, Inc. July 1999 - January 2001
Plasma-Therm, Inc. May 1998 - March 1999
Education
Florida Southern College 1992 — 1996
Bachelors of Science, Business Administration and Psychology
Direct General Insurance February 2013 - Present
Access Insurance Company March 2011 - February 2013
GEICO September 2003 - July 2011
Insurance September 2003 - March 2011
Gray Systems Medical Software June 1997 - September 2003
US Army Military Intelligence April 1988 - April 1992
Skills
i2 Analyst Notebook, Geographical..., SAS/SQL, Access, Analysis, Fraud Investigations, Risk Assessment, Supervisory Skills, Fraud, Claims Investigations, Workers Compensation, Internal Investigations, Property & Casualty..., Interviews, Police, Risk Management, General Insurance, Intelligence Analysis, Security Management, Claims Management, Insurance Law, Liability, Background Checks, Liability Analysis, Litigation Support, Emergency Management, Evidence, Private Investigations, Claim, Security Operations, Criminal Investigations, Investigative Reporting, Investigation, Policy, Physical Security, Fraud Detection, SAS programming, Surveillance, Crime Prevention, Criminal Justice, Data Mining, Analyst Notebook, Public Safety, Commercial Insurance, Enforcement, Health Insurance, Subrogation, Data Analysis, Insurance, Property Damage
Education
NICB INSURANCE ANALYST COURSE 2009 — 2009
Certificate, SIU Analysis
Military Intelligence 1988 — 1989
Certificate, Cryptographics and Analysis
US Air Force Cryptograhic Intelligence Analysis 1988 — 1989
Completion, Intelligence Analysis
Georgia Southern University 1982 — 1987
BS, Psychology
Direct General Insurance Executive Team Lead-Human ResourcesTarget2003 - 2006
Education
Lipscomb University 1993 — 1998
B.S, Family and Consumer Science
Microsoft May 2014 - Present
Strategic Staffing Solutions, LLC. October 2013 - March 2014
Syntax Business Solutions, LLC February 2013 - October 2013
TEKsystems November 2012 - January 2013
TEKsystems August 2012 - October 2012
TEKsystems May 2012 - August 2012
Conexess Group December 2011 - April 2012
Direct General Insurance March 2011 - November 2011
Omnicell, Inc. November 2010 - February 2011
Healthways September 2009 - January 2011
Skills
Testing, Management, SDLC, Agile Methodologies, Quality Assurance, Software Quality..., Requirements Analysis, Visio, Software Project..., Quality Center, SQL, Test Automation, Business Analysis, SharePoint, User Acceptance Testing, Software Documentation, Scrum, Integration, Program Management, Software Development, MS Project, Test Planning, Business Process, Microsoft SQL Server, Process Improvement, Regression Testing, System Testing, Test Cases, Visual Studio, HP Quality Center
Education
The University of Akron 1996 — 2000
Bachelor of Science, Computer Sciences, MIS, Business Management Technology, Management/Supervision
Cedarville University 1981 — 1985
Direct General Insurance November 2009 - Present
Liberty Mutual Insurance August 2005 - June 2009
Skills
Property & Casualty..., General Insurance, Commercial Lines, Underwriting, Umbrella Insurance, Workers Compensation, Licensed Property &..., Commercial Lines..., Personal Auto, Earthquake Insurance, Employment Practices..., Inland Marine, Insurance, Commercial Insurance, Professional Liability, Liability, Casualty Insurance, Customer Service, Life Insurance, Claim
Education
LeMoyne-Owen College 1976 — 1980
B.B.A, Accounting
USAA July 2014 - Present
Direct General Insurance September 2011 - May 2014
DriveTime September 2010 - August 2011
Skills
Customer Service, Microsoft Office, Leadership, Process Improvement, Microsoft Excel, Sales, Financial Analysis, Customer Satisfaction, Team Building, Employee Relations, Access, Budgets, Insurance, Outlook, PowerPoint, Analysis, Training, Time Management, Risk Management, Data Analysis, Management, Claim, Call Centers, Negotiation, Microsoft Word, Public Speaking, Liability, Event Planning, Property, Subrogation, Retail, Casualty, Data Entry, Employee Training, Contract Negotiation, Coaching, Claims Management, Property & Casualty..., Property Damage, Claims Resolution, Workers Compensation, Commercial Insurance, Legal Liability, General Insurance, Recruiting, Interviews, Claim Investigation, Business Process..., Liability Analysis, Claims Handling
Education
Florida Agricultural and Mechanical University 2005 — 2009
Bachelor of Science, Business Administration
Urban Science March 2014 - Present
Direct General Insurance 2011 - March 2014
Toastmasters International 2011 - 2011
DTE Energy November 2006 - 2011
KarmannUSA 2005 - 2006
LTU December 2004 - May 2005
Skills
Data Warehousing, Microsoft SQL Server, Databases, R programming, Oracle, ETL, SSIS, Business Intelligence, Data Modeling, Visual Studio, SSRS, SDLC, Enterprise Architecture, PL/SQL, T-SQL, Visio, Data Mining, Access, Data Warehouse..., Software Development, Analysis Services, DB2, SQL Tuning, Agile Application...
Education
Chinmaya Mission 2004 — 2012
Lawrence Technological University 2004 — 2007
MSIS, Information Systems
University of Madras 2000 — 2004
Bachelor of Science, Electrical, Electronics and Communications Engineering
SBOA Matric 1996 — 2000
High School
Direct General Insurance January 2013 - Present
Direct General Insurance March 2012 - January 2013
Direct General Insurance June 2011 - March 2012
Farmers Insurance December 2009 - June 2011
AIG January 2006 - December 2009
AIG February 2005 - January 2006
Bristol West Insurance Group August 2003 - February 2005
Education
Florida State University 1996 — 2000
BS, Risk Management / Insurance
Direct General Insurance May 2013 - Present
Answer Financial September 2010 - April 2013
Answer Financial April 2009 - August 2010
Answer Financial August 2006 - March 2009
Comcast Cable February 2003 - August 2006
Skills
Property, Insurance, Life Insurance, Underwriting, Team Building, Training, Casualty, Coaching, Liability, Employee Training, Property & Casualty..., Salesforce Training, Sales Process, Cold Calling, Customer Service, Recruiting, Direct Sales, Management, Marketing, Account Management, Call Centers, Sales
Education
James Madison University 1995 — 1999
BS, Biology
Direct General Insurance May 2009 - Present
First Acceptance Services May 2005 - April 2009
Cunningham Lindsey April 2000 - April 2005
Education
Florida State University - College of Business 1985 — 1987
B.S., Management
DM@A September 2013 - Present
Direct General Insurance October 2011 - September 2013
Affirmative Insurance February 2010 - February 2011
Affirmative Insurance November 2007 - February 2010
Affirmative Insurance October 2006 - February 2007
Bank of America November 2005 - October 2006
Bank of America April 2004 - October 2005
Chicago Mercantile Exchange July 2003 - April 2004
Southern Hills Medical Center October 2001 - March 2003
Rush University Medical Center November 1995 - February 2001
Skills
Insurance, Claims Management, Claim, Data Entry, Analysis, Customer Service, Budgets, Accounts Receivable, Accounting, Negotiation, Human Resources, Property & Casualty..., Invoicing, Casualty, General Insurance, Underwriting, Liability, Commercial Insurance, Claims Handling, Process Improvement, Contract Negotiation, Microsoft Excel, Risk Management, Legal Liability, Health Insurance, Call Centers, Commercial Lines, Claim Investigation, Professional Liability, Employee Benefits, Casualty Insurance
Education
DePaul University 1993 — 1996
Bachelor's degree, Computer Information Systems
DePaul University 1993 — 1996
Bachelor's degree, Computer Information Systems
State Farm Insurance VIA IOS April 2011 - April 2013
Direct General Insurance December 2009 - February 2011
United Automobile Insurance Company December 2005 - August 2008
Wings Pluss II March 1997 - May 2004
Skills
Liability, Claims Management, General Insurance, Casualty, Underwriting, Teamwork, Claim Investigation, Legal Liability, Professional Liability, Litigation Management, Property
Education
Florida Atlantic University
Bachelor of Art, Art History
Bridgestone April 2011 - Present
Energy Developments Inc. November 2006 - April 2011
Direct General Insurance July 2005 - November 2006
Manpower Support June 2001 - December 2003
Skills
Account Reconciliation, Accounting, Accounts Receivable, Auditing, Process Improvement
Education
Lipscomb University 2007 — 2009
Masters of Accountancy, Accounting
Lambuth University 2002 — 2004
Bachelor of Science in Business Administration, Major: Business Administration - Accounting; Minor - Computer Information Systems
Southern Software, Inc July 2003 - Present
Direct General Insurance August 1999 - March 2001
Walterboro Police Department March 1996 - August 1999
US Army February 1974 - May 1996
Skills
Private Pilot, Hostage Negotiator, VB.NET, Microsoft SQL Server, Public Safety, .NET, Insurance Fraud, Contract Fraud, Law Enforcement, Enforcement, Criminal Investigations, Criminal Law, Scrum, Windows, Emergency Management, Police, Web Applications, Fraud, XML, Software Development, Visual Studio, Security, C#, Databases, Visual Basic, ASP.NET
Education
Sandhills Community College 2001 — 2003
AS, Computer Programming
Central Texas College 1980 — 1987
Criminal Justice
University of Maryland 1980 — 1982
Criminal Justice
Acadia Healthcare June 2015 - Present
Community Health Systems March 2014 - June 2015
LKQ Corporation March 2013 - February 2014
Direct General Insurance 2012 - 2013
SVP Worldwide September 2009 - June 2011
Skills
Payroll Taxes, Payroll, Bank Reconciliation, ADP Payroll, Microsoft Excel, Employee Relations
Education
American InterContinental University 2012 — 2015
Working on BS in Accounting, Accounting
Trevecca Nazarene University 1994 — 1996
Bachelor of Arts (B.A.), Management and Human Relations
Northwest Shoals Community College-Muscle Shoals
Associate of Science (AS), Office Administration
Direct General Insurance March 2011 - Present
Unitrin/Kemper 1996 - 2010
American Financial Insurance Group 1981 - 1996
Skills
Insurance, Underwriting, Liability, Property & Casualty..., Commercial Insurance, General Insurance, Claim, Strategic Planning, Team Building, Mergers & Acquisitions, Executive Management, Workers Compensation, Risk Management, Reinsurance, Life Insurance, Professional Liability, Employee Benefits, Casualty, Claims Management, Health Insurance, Term Life Insurance, Commercial Lines, Legal Liability, Call Centers, Strategic Financial..., Small Business, Umbrella Insurance, Financial Risk
Education
Bowling Green State University 1972 — 1973
No Degree, Masters Program
Bethany College 1965 — 1969
Bachelor of Arts (B.A.), Sociolo
State Farm Agent June 2010 - Present
Direct General Insurance January 2009 - June 2010
Education
Wiley College 2012 — 2012
Bachelor of Business Administration (B.B.A.), Organizational Management, Junior
Bossier Parish Community College 1999 — 2002
Associate's degree, Accounting and Business/Management
Louisiana State University in Shreveport 1995 — 1996
West Communications April 2009 - Present
Livingston Parish Public Schools April 2009 - Present
Women Outreaching Women May 2005 - December 2006
Direct General Insurance March 1995 - May 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, E-Learning, Research, Microsoft Word, Computers, Computer Repair, Data Entry, Telephone Skills, People Skills, Resolve Issues
Education
Colorado Technical University 2011 — 2014
Associate of Science, Business Administration, 3.72/4.0
Central High School 1987 — 1992
High School Diploma
Allstate November 2011 - Present
Direct General Insurance May 2009 - September 2011
First Acceptance Services May 2005 - May 2009
Cunningham Lindsey April 2000 - May 2005
USAA August 1990 - April 2000
Skills
Microsoft Office, PowerPoint, Claims Management, Claim, Negotiation, Property & Casualty..., Casualty, Insurance, Liability, Commercial Insurance, Subrogation, Liability Analysis, Commercial Lines, Process Improvement, Property Damage, Adjustments, Claim Investigation
Education
Florida State University - College of Business 1985 — 1987
B.S., Management
Lafourche Parish School Board August 1999 - Present
The Guidry Group 1999 - 1999
JW Toups INC 1998 - 1999
New York Times Regional Media Group 1996 - 1998
Direct General Insurance 1995 - 1996
Skills
Teaching, Writing, Presentation Development, Presenter, Art, Graphic Design, Project Planning, Public Relations, Building Relationships, Creative Solutions, Flexibility, Communication Skills, Team Leadership, Educational Leadership, Organization, Independent Contributor, Technical Writing, Educational Technology, Project Management
Education
American College of Education 2008 — 2010
Master of Education (M.Ed.), Educational Leadership and Administration, General
Nicholls State University 1995 — 1998
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Self-Employed- Private Duty Nursing Services 2006 - Present
Davis Consulting February 2002 - August 2006
Direct General Insurance June 2001 - October 2001
Cleco Medical Office August 2000 - September 2000
Edith Brackett Insurance Agency August 1998 - December 1998
Education
Cleveland Community College 2012 — 2013
Business Administration
Insurance Educational Systems 2001 — 2001
Insurance
Cleveland Comm College 1995 — 1997
Business Management, Business
Direct General Insurance May 2012 - Present
Lori williams State farm ins agency April 2006 - October 2011
Skills
Bilingual, Fast Learner, Computer Proficiency, Great Personality, Work Ethic, Microsoft experience
Education
Edison State Community College 2010 — 2014
Associate of Arts (AA), Criminal Justice
Naples high school
Chesterfield Federal Credit Union 2011 - Present
Cloverhill Motors March 2010 - June 2011
Direct General Insurance October 2009 - March 2010
Brandi Bianca's Boutique August 2008 - September 2009
1st Choice Insurance Agency LLC April 2006 - August 2008
Allstate February 1998 - March 2006
Skills
Customer Service, Data Entry, Entrepreneurship, Leadership, Microsoft Office, Microsoft Word, Office Management, Problem Solving, Teamwork, Training, Business Development, Organization, Copying, Fax, 10 Key, Work Well Independently, Overseeing, Listener, Research, Fast Learner, Clerical Skills, Accurate Record Keeping, Money Handling, Negotiation, Order Processing, Retail Sales, Banking, Sales
Education
John Tyler Community College 2011 — 2013
Criminal Justice/Police Science
John Marshall High School 1984 — 1987
Delek US Holdings December 2013 - Present
Fushi Copperweld, Inc. June 2012 - December 2013
Direct General Insurance December 2008 - June 2012
Skills
Insurance, Accounting, Process Improvement, Business Analysis, Treasury, Financial Analysis, Mergers & Acquisitions, Financial Reporting, New Business Development, Underwriting, Contract Negotiation, Financial Modeling, Microsoft Excel, Analysis
Education
Austin Peay State University 2011 — 2012
BS, Business Administration and Management, Accounting
Volunteer State Community College 2006 — 2007
AS, Business Administration and Management, General
The General ® April 2015 - Present
Direct General Insurance May 2011 - Present
Infinity Insurance July 2007 - May 2011
Summit Consulting October 2006 - June 2007
GEICO July 1999 - October 2005
Skills
Claim, Claims Management, Workers Compensation, Liability, Subrogation, General Insurance, Casualty, Property & Casualty..., Litigation Management, Legal Liability, Property Damage, Casualty Insurance, Professional Liability
Education
Keiser College
Associate's Degree, Business Administration and Management, General
Verizon Wireless January 2004 - Present
Direct General Insurance April 2002 - January 2004
Education
Francis Marion University 1985 — 1989
Pleasant Hill High School 1981 — 1985
Diploma
Knox County Schools February 2010 - Present
Associated Adjusters Network Inc. 2006 - 2009
Direct General Insurance 2002 - 2005
Erie Insurance Group 2001 - 2002
Skills
Training, Negotiation, Customer Service, Public Speaking
Education
Clarion University of Pennsylvania 1990 — 1994
Bachelor of Science (B.S.), Business Administration and Management, General
Willis May 2011 - Present
Direct General Insurance December 2006 - May 2011
SMS Holdings April 2004 - November 2006
Education
Austin Peay State University