Directions Training Center
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Directions Training Center Employees
Cloudwords, Inc. April 2015 - June 2015
TenFab Design September 2012 - August 2014
AvePoint May 2010 - August 2012
Directions Training Center January 2008 - April 2009
OfficeTeam August 2007 - December 2007
Enterprise Rent-A-Car January 2006 - August 2007
Education
Northern Michigan University 2000 — 2004
Bachelor's Degree, History
Adventist Health Partners September 2014 - Present
Directions Training Center September 2011 - September 2014
Cinemark September 2010 - September 2011
Cinemark April 2005 - September 2010
NIU Housing and Dining August 2008 - May 2009
Skills
Microsoft Office, Sales, Leadership, Management, Training, CRM, Social Media, Marketing Strategy, Marketing, New Business Development, Social Media Marketing, Customer Service, PowerPoint
Education
Northern Illinois University - College of Business 2006 — 2010
Bachelors of Science, Marketing
Directions Training Center January 2014 - Present
Bay Equity, LLC June 2013 - January 2014
PMAC Lending Services June 2012 - June 2013
Mortgage Investors Corporation September 2010 - June 2012
Yellowbook April 2009 - April 2010
The Mortgage Team 2009 - 2009
Citi Residential Lending September 2007 - May 2008
Argent Mortgage Company January 2003 - September 2007
Ameriquest Mortgage Company January 1999 - May 2002
Skills
Mortgage Lending, Loans, Mortgage Banking, Refinance, Credit, FHA, Sales Management, Banking, Account Management, Salesforce.com, B2B, Credit Analysis, Sales, New Business Development, Real Estate, Investments, USDA, Residential Mortgages, Underwriting, VA loans, Mortgage Underwriting, Loan Origination, FHA financing, Loss Mitigation, Reverse Mortgages, Certified Mortgage..., Loan Servicing, Real Estate Financing, Consumer Lending, Mortgage Servicing, Construction Loans, Government Loans, Commercial Mortgages, Home Equity Loans, Home Equity Lines of..., Wholesale Lending, Investment Properties, Selling, First Time Home Buyers, Finance, REO, Commercial Lending, Mortgage Marketing, Real Estate Economics, Relationship Management, Rates, Foreclosures, Small Business Lending, Debt Consolidation, Referrals
Education
Clarion University of Pennsylvania 1993 — 1997
Bachelor of Business Administration (B.B.A.), real estate., finance
Directions Training Center January 2013 - Present
Column5 Consulting August 2010 - August 2012
Stillman Training Services, LLC June 2008 - August 2010
ComputerTraining.com 2006 - 2008
Skills
Active Directory, Windows Server, Technical Training, Virtualization, Network Administration, Disaster Recovery, Windows 7, Troubleshooting, XP, Windows Server 2012, Windows 8, Microsoft SQL Server..., Windows Deployment..., Hyper-V, Project Management, Microsoft Exchange, Solution Selling, Team Leadership, Microsoft SQL Server, Microsoft Certified..., Training, Microsoft Technologies, SCCM, Windows
Education
Franklin Univeristy 1997 — 1999
Business Management
Pierce College at Fort Steilacoom 1988 — 1990
Associate in Technolgy, Business Management
Rolling Green Country Club March 2015 - Present
Recruit Military December 2013 - May 2014
Groupon July 2012 - May 2013
Directions Training Center March 2011 - November 2011
Sprint Nextel 2010 - 2011
AvePoint July 2008 - April 2010
ASAP Software September 2007 - April 2008
THE SILO RESTAURANT January 1999 - January 2002
U.S. Navy April 1995 - April 1999
Skills
Customer Service, Networking, Customer Satisfaction, Software, Inventory Management, Temporary Placement, Process Scheduler, Telephone Skills, Software Licensing, Dell Computers, Salesforce.com, Solution Selling, Account Management, Direct Sales, Cold Calling, Stock Control, SaaS, Enterprise Software, Cloud Computing, Contract Negotiation, Leadership, Selling, Management, CRM, Training, Sales Management, Sales
Education
Illinois State University 2000 — 2003
Marketing
Liberyville 1990 — 1994
Operations Specialist "A" School, Dam Neck, Virginia
Directions Training Center March 2003 - Present
IAMCP WIT 2000 - 2014
IAMCP WIT 2000 - 2014
IAMCP WIT 2000 - 2014
Mi-Training Partners 2008 - 2011
Mi-Training Partners 2008 - 2011
Cody wellness center 2008 - 2009
Chicago IT Roundtable 2008 - 2008
Knowledge Alliance 2000 - 2003
Education
10KSB Program 2012 — 2012
City Colleges of Chicago – Goldman Sachs 10,000 Small Businesses 2012 — 2012
Certificate, Business
DeVry Institute of Technology 1980 — 1983
Bachelors, Computer Science
CondoCPA 2011 - Present
Follett Software 2007 - Present
Directions Training Center 2000 - Present
Self-employed 1988 - Present
Skills
Computer Software..., Software Consulting, Set up Libraries and..., Training Delivery, Teaching, SharePoint, Visio, Instructional Design, Library, Hands-on Training, Technical Writing, Instructor-led Training, Training, Learning Management, Needs Analysis, E-Learning, Microsoft Office, Team Building, Public Speaking, Customer Service, Management
Education
DePaul University
Master of Business Administration (M.B.A.), Information Technology
University of Illinois at Urbana-Champaign
Bachelors, Education and Teaching
The Center of Professional Development March 2014 - December 2014
Directions Training Center July 2013 - 2014
Cisco Systems January 2011 - September 2011
Cisco Systems July 2008 - January 2011
WebEx July 2007 - June 2008
Wyse Technology March 2006 - July 2007
QuickStart Intelligence March 1999 - September 2001
The Swenson Group 1998 - 1999
Skills
Consultative Selling..., Strategic Planning, Organizational Needs..., Contract Negotiation, Direct Sales, Sales Channel..., Marketing Strategy, Marketing Communications, Overcoming Objectives, Product Presentation, Networking, Building Relationships, Territory Account..., New Business Development, People Development, Sales Presentations, Product Demonstration, Marketing Management, Unified Communications, Oral & Written..., Outstanding..., Strategic Communications, Solution Selling, Salesforce.com, Sales, Management, Leadership
Education
Benedictine University 2010 — 2012
Master of Business Administration (MBA), Marketing, 3.95
Indiana University Bloomington 1993 — 1997
Bachelor of Arts (B.A.), English Language and Literature/Letters
Kendall College August 2013 - Present
Directions Training Center July 2012 - May 2013
Everest College June 2011 - July 2012
Western International University September 2010 - June 2011
NAVTEQ November 2000 - May 2010
Skills
Social Media, Public Relations, Advertising, Marketing, Public Speaking, Social Media Marketing, Social Networking, Marketing Communications, Event Planning, Microsoft Office, Strategic Planning, Team Building, Customer Service, PowerPoint, Team Leadership, Leadership Development, Ariba, Training, Email Marketing, Account Management, Analysis, Leadership, Management, Project Planning, Budgets, Program Management, Sales, Recruiting, Coaching
Education
Walden University 2010 — 2014
Doctor of Business Administration, Marketing
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (M.B.A.), Marketing
CIC Plus July 2015 - Present
Stericycle June 2014 - June 2015
PeopleSense, Inc. May 2013 - April 2014
Directions Training Center August 2006 - April 2013
Gottlieb Health and Fitness Center April 1995 - July 2006
Skills
Team Building, Project Management..., Workforce Education, Microsoft Training, B2B, Instructor-led Training, Technical Training, Training, Coaching, Salesforce.com, Active Directory, Windows 7, CRM, Software Documentation, Training Delivery, Visio, Security, XP, Account Management, Leadership, E-Learning, Customer Satisfaction, Selling, Team Leadership, Networking, Solution Selling, Cold Calling, Sales, Management
Education
Dominican University 2001 — 2002
Marketing, Business
Holy Cross H.S. 1991 — 1995
Directions Training Center December 2012 - Present
Mindsharp August 2011 - November 2012
The Phoenix Team 2009 - August 2011
Oracle February 2007 - June 2009
Paychex 2004 - 2006
Yellow Book USA 2001 - 2004
Verizon December 1999 - 2001
Greentree Financial/ Conseco 1996 - 1999
Skills
Siebel, Leadership, SaaS, Salesforce.com, Solution Selling, Cloud Computing, Enterprise Software, Lead Generation, Cold Calling, Sales Process, Professional Services, SharePoint, Business Intelligence, Sales Operations, Management, CRM, Selling, Training, Sales, Consulting, Sales Management, Account Management, New Business Development, Start-ups, Customer Retention, Business Development, Entrepreneurship, Direct Sales, Program Management, Marketing Strategy, Project Management, Strategic Partnerships, Forecasting, Negotiation, Online Advertising, B2B, Channel Partners, Strategy, Business Planning, Sales Presentations, ERP, Software Industry, Customer Satisfaction, Demand Generation, Managed Services, Team Leadership, Marketing, Customer Service, Team Building, Relationship Building
Education
College of St. Catherine 2009 — 2012
B.S., Communications
University of Iowa 1983 — 1987
Wahlert
NetCom Learning August 2013 - Present
Directions Training Center July 2010 - Present
Savvy Training & Consulting, Inc. June 2009 - Present
Eduteach, Inc. June 1979 - Present
Toastmasters International 2010 - 2013
AACM 1960 - 2013
Mosleys Retreat 1960 - 2013
The Training Associates May 2011 - June 2012
The Training Associates May 2011 - June 2012
Fred Pryor Seminars and CareerTrack December 2009 - March 2010
Skills
Project Management, PowerPoint, Excel, Access, Analysis, Requirements Analysis, Coaching, Public Speaking, Organizational..., Leadership Development, Team Building, Mentoring, Change Management, Strategic Planning, Instructional Design, Executive Coaching, Program Management, Teaching, Management Consulting, Word, Time Management, Microsoft Office, Curriculum Development, Team Management, Training Delivery, Fundraising, Technical Training, Adult Education, Team Leadership, MS Project, Microsoft Word, Microsoft Excel, Leadership, Project Planning, Management, Software Documentation, SharePoint, SDLC, Staff Development, Business Analysis, Budgets, Consulting, PMP, Instructor-led Training, Databases, Data Analysis, System Administration, Workshop Facilitation, E-Learning
Education
Michigan State University 1970 — 1975
BS, Computer Science
Ferris State University 1966 — 1968
Associates, Electrical and Electronics Engineering
Directions Training Center September 2010 - Present
Coach Culbertson Communications January 2010 - Present
Institute for Community July 2012 - March 2014
Train Signal. Inc. 2007 - December 2009
New Horizons Computer Learning Center of Chicago 2001 - 2007
Chicago Public Schools August 2003 - August 2005
Skills
Public Speaking, Training & Development, Technical Training, Mentoring, Microsoft Office, Coaching, Social Media, HTML, Web Design, PowerPoint, Instructional Design, SharePoint, Problem Solving, Editing, Team Building, Windows, Word, Photoshop, Graphic Design, Outlook, Excel, Blogging, Web Development, Team Leadership, Teaching, Dreamweaver, E-commerce, Analysis, Access, Marketing Strategy, Leadership Development, Active Directory, Administration, Virtualization, Troubleshooting, Email Marketing, Customer Relations, Online Marketing, System Administration, Technical Writing, E-Learning, Social Networking, WordPress, Sales, Windows 7, Instructor-led Training, Networking, Employee Training
Education
SIU-Carbondale Chicago Extension Campus 2004 — 2005
Master's Coursework, Teaching
Bradley University 1993 — 1997
Bachelor of Arts, Communications
U.S. Department of State December 2013 - Present
ELNEL Consulting, LLC (MBE) October 2001 - Present
U.S. Customs and Border Protection January 2010 - August 2013
Directions Training Center November 2009 - December 2009
Lockheed Martin October 2006 - October 2009
U.S. Department of Homeland Security, Transportation Security Administration May 2007 - September 2009
Microsoft Tech•Ed June 2008 - June 2008
Centers for Medicare & Medicaid Services February 2007 - May 2007
America's Health Insurance Plans October 2006 - February 2007
Montgomery College October 2006 - October 2006
Skills
.NET, Enterprise Architecture, Microsoft BizTalk Server, Microsoft Certified..., XML, BizTalk, ASP.NET, WCF, Microsoft SQL Server, C#, LINQ, SharePoint, Visual Studio, Business Intelligence, Security, IIS, Enterprise Software, SOA, Windows Azure, SQL Azure, SSRS, SSIS, SSAS 2008, EDI, Silverlight, Integration, Databases, WPF
Education
MCTS BizTalk Server 2010 2012 — 2012
Certification
MCT 2006 — 2012
Certification
Tulane University 1983 — 1987
BSE, Computer Engineering
MCPD Web Developer 4.0
Certification
MCPD Windows Azure Developer
Certification
MCPD Windows Developer 4.0
Certification
MCTS .NET 4.0 Data Access
Certification
MCTS .NET 4.0 Service Communications
Certification
MCTS .NET 4.0 Web
Certification
MCTS .NET 4.0 Windows
Certification
Directions Training Center September 2014 - Present
Golden Tech - IT Services August 2012 - September 2013
Dell January 1999 - July 2001
Dell 1998 - 1999
Dell 1994 - 1998
Dell 1992 - 1994
Caber Systems 1990 - 1992
Skills
Account Management, Cloud Computing, Data Center, Virtualization, Leadership, Business Strategy, Business Development, Public Speaking, Managed Services, Backup Solutions, Healthcare Information..., Telecommunications, Vendor Management, Staff Development, Pricing Strategy, SAN, Unified Threat..., VoIP, Solution Selling, Enterprise Software, Salesforce.com, Channel Partners, Sales Operations, Strategy
Education
University of Florida
Bachelor of Business Administration (BBA), Finance, General
Catapult Systems May 2014 - Present
Pluralsight March 2011 - Present
Electronic Knowledge Interchange March 2012 - April 2014
Directions Training Center June 2010 - March 2012
Fenwal, Inc. November 2009 - June 2010
The Information Management Group October 2006 - October 2009
Advanced Technology Services 2005 - 2006
Country Insurance & Financial Services March 2005 - December 2005
Family Video August 2000 - January 2005
Skills
SharePoint, Computer Software, .NET, Visual Studio, HTML, XML, SharePoint Designer, Windows, Windows Server 2003, Windows Server 2008, Hyper-V, Microsoft Office, ASP.NET, Consultation, Web Development, Technical Training, Software Training, Training & Development, Architecture, Office 365, SharePoint 2010, SharePoint 2007, Microsoft Office..., InfoPath, Microsoft SQL Server, C#, IIS, Active Directory, VB.NET, SQL, JavaScript, Powershell, Microsoft Technologies, Visio, Windows Server, Employee Training, Enterprise Content..., Nintex, KnowledgeLake, Web Applications, ASP, Web Services, TFS, Databases, Enterprise Architecture, XSLT, T-SQL, ASP.NET MVC, ADO.NET, WCF
Education
Illinois State University 2002 — 2004
Bachelor of Science, Computer Science
Manteno High School 1996 — 2000
Digital Acoustics, LLC December 2014 - Present
Directions Training Center June 2013 - December 2014
Mary Kay Independent Consultant March 2012 - November 2012
INDEPENDENCE EQUITY MANAGEMENT October 2008 - September 2011
THORNTON'S OIL COMPANY2010 September 2010 - May 2011
ORYX CAPITAL INTERNATIONAL, INC February 2004 - October 2008
Hewitt Associates January 2000 - January 2001
Skills
Microsoft Office, Team Building, Customer Service, Training, Human Resources, Management, Budgets, Access, Insurance, Microsoft Excel, New Business Development, Project Management, Outlook, CRM
Education
Argosy University Chicago 2014 — 2016
Master's Degree, Human Resource Management
University of Phoenix 2009 — 2011
Bachelor's, Criminal Justice Administration
University of Phoenix 2007 — 2008
Associates, Business
State Farm March 2013 - Present
Illinois State Medical Society March 2012 - March 2013
Directions Training Center 2012 - 2012
HCA 2011 - 2012
State Farm Insurance November 2009 - March 2011
COUNTRY ® Financial May 2008 - August 2009
State Farm 2007 - 2007
Skills
Visual Studio, Crystal Reports, Web Development, SSRS, SharePoint, SQL, ASP.NET, SDLC, Visio, Systems Analysis, JavaScript, CSS, HTML, C#, XML, .NET, Databases, Java, XSL, JDBC
Education
Illinois State University 2007 — 2009
Bachelors of Science, Information Systems
ESPN Radio October 2013 - Present
Univision Radio March 2012 - October 2013
Telemundo January 2011 - March 2012
CareerBuilder.com April 2010 - January 2011
Directions Training Center 2008 - 2010
Viamedia 2007 - 2008
HRP 2000 - 2001
WCIU-TV 1998 - 1999
Telerep 1996 - 1997
Skills
Account Management, Sales, Media Buying, Online Advertising, Cold Calling, Digital Media, Advertising, Interactive Advertising, Marketing Strategy, Social Media Marketing, SEM, Sales Management, B2B, Radio, Social Media
Education
Illinois State University 1991 — 1995
BS, Broadcast Communications
York
York
Resource Recycling Systems May 2013 - Present
Resource Recycling Systems August 2011 - May 2013
Resource Recycling Systems May 2011 - July 2011
Graham Environmental Sustainability Institute January 2010 - May 2011
Website Design August 2007 - May 2011
Directions Training Center October 2008 - August 2009
Motion Pictures and Film April 2004 - August 2008
Skills
ArcGIS, FileMaker, Microsoft Access, Visual Basic, Microsoft Office, Adobe Creative Suite, Renewable Energy, Energy, HOMER Energy, HTML, Stella Modeling, R, PC maintenance, Mac OS X, Final Cut Pro, Sustainable Development, Modeling, OS X, Sustainable Energy, Sustainability, Environmental Awareness, Life Cycle Assessment, Solar Energy, Climate Change, Alternative Energy, Recycling, Environmental Policy, Project Management, Management, Research, Program Management, Data Analysis
Education
University of Michigan 2009 — 2011
MS, School of Natural Resources: Sustainable Systems
University of Illinois at Chicago 2009 — 2009
Y-Arch Summer Architecture Program
Loyola University of Chicago 1999 — 2004
BS, Psychology Minors: Bioethics, Biology, Film, Neuroscience
Gallagher Bassett Services, Inc. 2015 - Present
Directions Training Center 2014 - 2014
CNA Insurance 2002 - 2013
Arthur Andersen LLP, World Headquarters 1985 - 2002
Skills
Business Analysis, Software Development, SDLC, Business Requirements, Project Management, Requirements Analysis, Visio, Requirements Gathering, Program Management, Agile Methodologies, Analysis, Software Documentation, Access, IT Professional, Lean Six Sigma, Certified Scrum Master..., ITIL v3 Foundations..., SQL, Microsoft Office, Team Building, Customer Service, Negotiation, Data Conversion, Programming, SharePoint, Commercial Insurance, General Insurance, Property & Casualty..., Health Insurance, Microsoft Excel, PowerPoint, Microsoft Word, Testing, COBOL, JCL, CICS, IBM Utilities, BMC Remedy, FileNet, Panvalet, MS Project, Agile & Waterfall..., MS Excel Pivot Tables, Databases, Insurance, Quality Assurance, User Acceptance Testing, DB2, Data Analysis, Teamwork
Education
Southern Illinois University, Carbondale
Bachelor of Science (B.S.), Administrative Sciences
John Crane January 2014 - Present
Array Resources LLC April 2008 - Present
Directions Training Center April 2013 - January 2014
Veritas Document Solutions March 2007 - January 2008
Hewitt Associates May 1996 - March 2007
Moore Business Forms September 1990 - May 1996
Wallace Computer Services June 1988 - July 1990
Weber Marking Systems April 1984 - June 1988
Moore Corporation April 1977 - March 1984
Skills
Training Development &..., Employee Engagement, Operational Excellence, Strategic Planning, Behavioural Change, Public Speaking, Problem Solving, Performance Management, Management Consulting, Process Consulting, Organization, Operations Management, Cross-functional Team..., Process Improvement, Employee Training, Vendor Management, Project Management, Change Management, Sales, Strategy, Leadership, Marketing, Management, Training, Business Process..., Forecasting, Product Development, Program Management, Team Building, Sales Operations, Leadership Development, Entrepreneurship, Coaching, Team Leadership, CRM, Security, Account Management, Business Development, Analysis, Project Planning, Recruiting, Consulting, New Business Development, Outsourcing, Contract Negotiation, Customer Satisfaction, Sales Management, Business Intelligence
Education
Loyola University Chicago 1972 — 1976
St. Viator High School 1968 — 1972
ShopperTrak January 2015 - Present
ShopperTrak October 2013 - January 2015
ShopperTrak January 2012 - October 2013
Admiral Security Services January 2011 - November 2011
Directions Training Center October 2009 - September 2010
Skills
Team Building, Account Management, Microsoft Office, CRM, Training, Recruiting, Project Management, Management, Leadership, Customer Service, Sales, Strategic Planning, Microsoft Word, Process Improvement
Education
Illinois State University 2004 — 2008
Bachelors, HR Management
TrainACE August 2015 - Present
University of Phoenix August 2003 - Present
Knowlogy Corporation September 2013 - July 2015
Directions Training Center April 2010 - August 2013
UUNET July 1996 - April 2005
Digital Equipment Corp 1988 - 1995
Skills
Cloud Computing, Solution Selling, SharePoint, Professional Services, Account Management, Strategic Planning, CRM, SaaS, Enterprise Software, New Business Development, Sales Management, Strategic Partnerships
Education
Babson College
MBA, Marketing
Boston University
BSBA, Finance
ISI Telemanagement Solutions December 2011 - Present
Directions Training Center July 2011 - December 2011
Self Employed January 2011 - December 2011
Neat-Oh! International, LLC July 2010 - December 2010
Self-employed September 2002 - December 2010
Tellabs Operations, Inc. October 1993 - September 2002
Tellabs 1999 - 2001
Tellabs 1997 - 2000
Gandalf Data, Inc. February 1981 - October 1993
Gandalf 1981 - 1992
Skills
ERP, Windows, Technical Training, Disaster Recovery, Security+, HP-UX, Operating Systems, Microsoft Office, Linux, Unix, MySQL, SQL, System Administration, TCP/IP, XP, VMware, Servers, Business Continuity, Unix Shell Scripting, Virtualization, SQL Server, High Availability, Suse, Bash, Security, LAN/WAN, Telecommunications, VPN, Network Administration, Network Security, DHCP, Windows Server, DNS, WAN, Windows Server 2003, Windows Server 2008, Windows 7, LAN-WAN, Delivering Technical..., Switches, Troubleshooting, VoIP, Cisco Technologies, ITIL, Networking, Microsoft Exchange, Technical Support, Hardware, Software Installation, Routers
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
MBA, Business w/ concentration in Information Security
Roosevelt University 1992 — 1998
BS, Computer Science
Career Transition Center
Career Transition Center
Hewlett-Packard October 2012 - Present
Hewlett-Packard October 2010 - September 2012
Directions Training Center October 2007 - December 2008
JPMorgan Chase July 2007 - September 2007
China Wok September 1998 - June 2007
Skills
Troubleshooting, Technical Support, Disaster Recovery, Analysis, Outlook, Training, Customer Service, Microsoft Office, Web Design, SharePoint, Active Directory, Visio, Time Management, Software Documentation, Windows Server, XP, Windows 7, Computer Hardware
Education
University of Michigan-Flint 2002 — 2006
Bachelor of Arts, Business Administration
University of Michigan-Flint 2000 — 2005
Bachelor of Science, Computer Information System
ComEd April 2015 - Present
Lineage Logistics September 2014 - April 2015
Directions Training Center April 2013 - September 2014
Directions Training Center May 2012 - April 2013
Skills
SharePoint, Microsoft Office, Windows, Project Management, Cloud Computing, Solution Selling, Instructor-led Training, Leadership, Microsoft Word, Training, Team Leadership, Software Documentation, Access, Visio
Education
Purdue University 2007 — 2011
Bachelor of Science (B.S.), Atmospheric Sciences and Meteorology
New Horizons Computer Learning Centers December 2012 - Present
Softchoice October 2011 - December 2012
New Horizons CLC February 2011 - October 2011
Directions Training Center October 2009 - May 2010
Joliet JackHammers January 2009 - September 2009
Skills
IT Solutions, Negotiation, Solution Selling, Cold Calling, Account Management, Qualifying Prospects, Key Account Management, Project Planning, New Business Development, Manage Client..., Sales Process, Sales, Training, Leadership, Building Relationships, Recruiting, CRM, Professional Services, Enterprise Software, Management, Strategy, Salesforce.com, Project Management, Sales Operations, Selling, Data Center, Direct Sales, Customer Satisfaction, Lead Generation, Networking, Sales Presentations, Strategic Partnerships, Channel Partners, SaaS, Customer Retention, B2B
Education
Eastern Illinois University 2003 — 2008
BA, Sports Managment
Directions Training Center May 2013 - Present
Domino Resources January 1994 - Present
Directions Training Center April 2005 - May 2013
Berkeley Training January 2004 - May 2013
TrainSmart January 2004 - May 2013
Caliber Data Training 2012 - December 2012
Skills
Instructional Design, Instructor-led Training, SharePoint, Training, Training Delivery, E-Learning, Captivate, Hands-on Training, Access, Project Management, Software Documentation, Technical Writing, Needs Analysis, Technical Training, Visio, Employee Training, Adult Education, Learning Management, Learning Management..., Consulting, Team Building
Education
Roosevelt University 1990 — 1991
Chaminade University of Honolulu 1985 — 1985
Directions Training Center April 2013 - Present
Pivot Point International May 2011 - April 2013
DeVry University August 2007 - April 2011
DeVry University April 2010 - December 2010
Skills
Customer Service, Research, Coaching, Marketing Strategy, Salesforce.com, Management, Career Counseling, Lead Generation, Teaching, Strategic Planning, Microsoft Office, Leadership, Team Building, Training, Team Leadership, Project Management, Analysis, Recruiting, Marketing, Sales, Program Management, Microsoft Excel, Software Documentation, Budgets, Leadership Development, Enrollment Management, Organizational..., Staff Development, Resume Writing, Higher Education, Human Resources, Employee Training, Event Planning, Employee Relations, Admissions, Time Management, Student Recruiting, Adult Education, Interviews, Social Networking, Conflict Resolution, Instructional Design, College Recruiting, Career Development, Student Financial Aid, E-Learning, Retaining Customers, CampusVue, Hiring, Campus
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master's in Project Management, 3.8
Keller Graduate School of Management of DeVry University 2008 — 2009
Master of Business Administration, Human Resources, 3.7
Hair Profesionals School of Cosmetology 1998 — 2001
Illinois Cosmetologist
DeVry Unviersity
Bachelors of Science In Technical Mangement, Health Science/Sales and Marketing
Cox Enterprises January 2015 - Present
vAuto September 2014 - January 2015
vAuto October 2013 - September 2014
vAuto October 2012 - October 2013
vAuto February 2012 - October 2012
Directions Training Center December 2010 - January 2012
USA Mortgage Corp October 2004 - December 2010
Elite Financial Investments, LLC March 2003 - October 2004
Sears Hardware April 2000 - July 2003
Skills
Financial Reporting, Accounting, Finance, Process Improvement, Financial Analysis, Leadership, Microsoft Office, Training, Management, Accounts Payable, Access, Account Reconciliation, Financial Accounting, Customer Service, Salesforce.com, Profit & Loss Management, Problem Solving, ERP, Bookkeeping, Real Estate, Inventory Management, Excel, Contact Management, Customer Relations, General Ledger, Accounts Receivable, Forecasting, Budgeting, PowerPoint, Strategic Planning, Cash Flow, Analysis, Auditing, Internal Controls, Sales, Team Building, Customer Retention, Team Leadership, Strategy, Organizational...
Education
Northern Illinois University - College of Business 2008 — 2010
Bachelor of Science, Accountancy
College of DuPage 2006 — 2008
Associate, Arts, Accounting
NH Learning Solutions Corporation March 2015 - Present
Directions Training Center June 2012 - February 2015
weSCOUTathletes - College Prospects of America, Inc. May 2008 - June 2012
Citi Residential Lending December 2006 - April 2008
Streamline Mortgage January 1997 - November 2006
Green Tree Financial February 1994 - January 1997
Skills
Real Estate, Retail, Mortgage, Loans, Residential, Sales Management, IT Strategy, Software Sales..., Athlete Representation, Mortgage Lending, Project Management, Training, IT Solutions, Solution Selling, SaaS, Networking, Coaching, Account Management, Enterprise Software, Selling, Sales, New Business Development, Cold Calling, Sales Process, Direct Sales, Leadership, Strategy, Marketing, Salesforce.com, Business Development, Program Management, Sales Presentations, Strategic Partnerships, CRM, B2B, Professional Services, Lead Generation, Sales Operations, Team Building, Channel Partners, Business Strategy, Management, Customer Retention, Cloud Computing, Negotiation, Contract Negotiation, Marketing Strategy, Strategic Planning, Managed Services, Software Industry
Education
Loyola University of Chicago 1988 — 1991
Bachelor of Business Administration, Economics
University of Illinois at Urbana-Champaign 1986 — 1988
Biochemistry
The Hotchkiss School 1982 — 1986
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
SharePoint Fest April 2010 - Present
AmeriTeach June 2009 - August 2015
Directions Training Center June 2004 - June 2009
New Horizons Computer Learning Centers June 2000 - June 2004
Skills
Executive Management, Sales Management, Operations Management, Technical Training, Technical Management, Social Networking, Event Management, Event Planning, Event Marketing, Online Marketing, Marketing Strategy, Email Marketing, Marketing Management, Social Media Marketing, Direct Sales, Inside Sales, SharePoint, Cloud Computing, Technology Management, Online Advertising, Business Development, Training, Solution Selling, Public Speaking, Sales, Account Management, Business Intelligence, Strategic Partnerships, Management, New Business Development, Program Management, Leadership, Microsoft Technologies, Start-ups, Enterprise Content..., Project Management, B2B, Marketing, Networking, Integration, Enterprise Software
Education
DePaul University 2001 — 2005
BA, Anthropology
YADA GmbH & Co KG July 2014 - Present
SHI International Corp. December 2013 - June 2014
AvePoint April 2012 - December 2013
Directions Training Center August 2011 - April 2012
Directions Training Center February 2011 - August 2011
Hezner Corporation 2008 - 2009
Skills
Solution Selling, SharePoint, Enterprise Software, Cloud Computing, Account Management, Cold Calling, Professional Services, Direct Sales, Sales Process, New Business Development, Lead Generation, Microsoft CRM, Hybrid Cloud, Microsoft SQL Server, Lotus Domino, Training, Customer Service, Strategy, Sales Operations, Leadership, Salesforce.com
Education
Arizona State University 2003 — 2008
Architecture, Design, Urban Planning
Libertyville High School
Vernon Hills High School
Rand McNally June 2015 - Present
Calumet New Tech High School July 2014 - June 2015
Chicago Tech Academy November 2013 - June 2014
Computer Systems Institute June 2009 - October 2013
New Horizons Computer Learning Centers – Great Lakes October 2005 - May 2009
Directions Training Center October 2004 - October 2005
Skills
Adult Education, Instructional Design, Computer Hardware, E-Learning, Windows 7, Higher Education, Training, Windows Server, Active Directory, Microsoft Office, Customer Service, Troubleshooting, Network Administration, Teaching, Access, Coaching, Curriculum Development, Career Counseling, Software Installation, Staff Development, Technical Support, System Administration, Security, Networking, Resume Writing, Information Technology, Instructor-led Training, Career Development, Help Desk Support, Windows XP, Administration, Distance Learning, Technical Training, Curriculum Design
Education
University of Phoenix 2010 — 2013
BSIT/ISS, Information Technology
Directions Training 2004 — 2005
Chicago State University 1978 — 1979
Music Performance
DePaul University 1977 — 1979
Music Performance
Aricent Group July 2010 - Present
Nomadés July 2013 - Present
Directions Training Center September 2009 - July 2010
Microsoft December 2006 - September 2009
Tellabs October 1999 - December 2006
Skills
Program Management, Project Management, Account Management, Strategic Planning, PMP, Forecasting, Business Process..., Professional Services, Solution Selling, SharePoint, Enterprise Software, SDLC, Requirements Analysis, IT Strategy, Business Development, Process Improvement, Software Project..., Vendor Management, Six Sigma, Training, Business Intelligence, Business Process..., Product Management, Project Portfolio..., PMO, Cross-functional Team..., Integration, Telecommunications, Fundraising, Direct Sales, Customer Service
Education
Illinois State University 1984 — 1988
Bachelor of Science (BS), Business Information Systems
Naperville North High School 1980 — 1984
BarcodesInc April 2013 - Present
Directions Training Center March 2011 - June 2012
World Diamond Source June 2010 - December 2010
Doherty & Progar LLC March 2003 - April 2009
Skills
Barcode Technology, Labels, Mobile Computing, Wireless Networking, IT Solutions, RFID Technology, POS solutions, Asset Tracking, Inventory Management, WMS Implementations, Custom Labels, Barcode Scanners, Thermal Printers, Barcode, POS Software, SharePoint
Education
Northern Illinois University 2004 — 2009
BS, Corporate Communication
Nazareth Academy 2000 — 2004
St. Marys
Deloitte July 2012 - Present
Deloitte May 2007 - June 2012
Computer Concepts USA 2005 - 2007
Directions Training Center 2005 - 2007
Skills
MOS Word, MOS Excel, MOS PowerPoint, HP APS Certified, Adobe SME, Apple SME, PowerPoint, Excel, Word, Microsoft Office, Access, Windows, Troubleshooting, Adobe Acrobat, HTML, SharePoint, Customer Relations, Public Speaking, Computer Hardware, Outlook, Photoshop, Active Directory, Problem Solving, XP, Web Development, Dreamweaver, Illustrator, VMware, Customer Service, Web Design, Documentation, CSS, InDesign, Visio, Process Improvement, Team Building, Databases, Instructional Design, ITIL, Apple, Project Management, IT Management, Training, IT Operations, Technical Support, Risk Management, Software Documentation, Microsoft Excel, Microsoft Word, Information Technology
Education
International School of Comics 2014 — 2017
Certification, Comics and Illustration
International Academy of Design & Technology, Chicago 2003 — 2005
BFA, Computer Graphics
University of North Carolina at Greensboro 1991 — 1995
BFA, K-12 Art Education
Guilford Technical Community College
Associates, Computer Graphics
NovoEd
4teGroup February 2015 - Present
Suitsupply May 2015 - Present
Groupon November 2014 - February 2015
ShowingTime August 2011 - August 2014
Directions Training Center February 2011 - August 2011
Directions Training Center December 2010 - March 2011
Starbucks August 2004 - December 2010
Skills
Customer Service, SharePoint, Team Leadership, Sales, Social Media Marketing, Account Management, Social Media, Microsoft Office, Marketing Strategy, Team Building, Instructor-led Training, Training, Event Planning, Cold Calling, Lead Generation, CRM, New Business Development, Management
Education
University of Illinois at Chicago 2005 — 2010
BA, History and Education, GPA: 3.75
Hersey High School
Directions Training Center August 2011 - Present
Skills
Project Planning, Closing Deals, Building Relationships, Training, Sales Operations, Project Management, Account Management, Budgets, CRM, Customer Satisfaction, Sales Process, Microsoft Excel, Customer Service, Leadership, Sales, Time Management, Management, SharePoint, Sales Management, Deal Closure, Microsoft Office, Solution Selling, Team Leadership, Program Management
Education
Northern Illinois University - College of Business 2007 — 2011
Bachelor of Science, Organizational Management
Directions Training Center June 2014 - August 2014
Avanade June 2013 - August 2013
Great Lakes Garage Builders July 2010 - August 2012
Skills
Microsoft Office, Social Media, Marketing, Microsoft Excel, Sales, Salesforce.com, Integrated Marketing, Time Management, Account Management, CRM, Project Management, Training, Budgets
Education
University of Iowa - Henry B. Tippie College of Business 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance
University of Iowa
Associate's degree, Business
Workday May 2015 - Present
Hurston Hughes Consulting, LLC September 2008 - Present
Gentiva Health Services (Agile/ Hurston Hughes Consulting, LLC) May 2014 - March 2015
ADP (Robert Half Technologies) December 2012 - April 2014
Elavon, Inc. (Agile) May 2012 - December 2012
Directions Training Center March 2012 - July 2012
DePaul University July 2004 - March 2012
City Colleges of Chicago - Harold Washington College September 2008 - December 2011
Radiant Systems (acquired by NCR) May 1999 - January 2004
GEAC (acquired by Infor) 1997 - 1999
Skills
Business Analysis, Quality Assurance, SharePoint, Software Documentation, Visio, Access, Project Management, Microsoft Office, SQL, Data Analysis, Program Management, SDLC, HTML, Team Leadership, Leadership, Process Improvement, Software Quality..., Advanced Project..., Agile Project Management, Customer Relations, Problem Solving, Photoshop, Databases, Customer Service, Software Project..., Certificed Microsoft..., Certificate - Values..., Documentation, Team Building, Excel, Word, Microsoft SQL Server, Microsoft SharePoint, Jing, Camtasia, Captivate
Education
DePaul University
BA
Solution Partners May 2012 - Present
Directions Training Center January 2010 - May 2012
IMG September 2006 - January 2010
Rydin Decal May 2004 - September 2006
Skills
SharePoint, Training, Microsoft CRM, Professional Services, Leadership, Solution Selling, Cloud Computing, Account Management, Enterprise Software, SaaS, Sales, New Business Development, CRM, Salesforce.com, Consulting, Vendor Management, Technical Recruiting, Business Development, Lead Generation, Cold Calling, Sales Process
Education
Illinois State University 2000 — 2004
Bachelor's degree, Psychology
Directions Training Center December 2011 - Present
New Horizons Computer Learning Center of Chicago October 2004 - November 2011
New Horizons Computer Learning Centers of Chicago 2004 - November 2011
BJK Industries Inc. January 1997 - October 2004
Skills
Active Directory, Windows 7, Office 365, Microsoft Exchange, SCCM, Server 2008, Powershell, Windows Server, Microsoft Technologies, SharePoint, Project Management, Cisco Technologies, MCITP, Training, CompTIA, Citrix, Servers, ITIL, MCSA, Enterprise Software, Hyper-V, Microsoft Certified..., Networking, Disaster Recovery, Virtualization, DHCP, DNS, System Administration, Network Administration, VMware, XP, Technical Support, Network Security, Technical Training, Cloud Computing, VMware ESX, IIS
Education
Cleveland State University
BBA, Management & Labor Relations
North Central College
Information Technology
Directions Training Center January 2005 - Present
Directions Training Center January 2008 - January 2009
Directions Training Center January 2005 - December 2007
Skills
SharePoint, Project Management, Outlook, Solution Selling, Program Management, Cloud Computing, Team Building, Process Improvement, Microsoft Office, Active Directory, Strategic Planning, Sales, Disaster Recovery, Windows, Access, Leadership, Training, Management, Team Leadership, Business Process, Strategy
Education
Governors State University 1998 — 2000
BA, Psychology
University of Illinois at Urbana-Champaign 1994 — 1997
Staples Promotional Products March 2014 - Present
Directions Training Center 2012 - 2013
Clover Technologies Group 2010 - 2012
Akibia 2008 - 2009
ePlus Security, a division of ePlus inc (Formerly NCC Networks) 2006 - 2008
Software Spectrum (Currently Insight) 2000 - 2003
Software Spectrum 1998 - 2000
Software Spectrum 1997 - 1998
OPEN DEVELOPMENT 1996 - 1997
Cyborg Systems 1991 - 1995
Skills
Account Management, Contract Negotiation, Organizational..., Customer Service, Customer Satisfaction, Solution Selling, Business Development, Creativity, Enthusiastic..., Quick Study, Communication Skills, Network Security, Channel Partners, Strategy, Managed Services, Management, Selling, Sales Operations, Enterprise Software, Training, Project Management, Leadership, Lead Generation, Networking, Data Center, Salesforce.com
Education
Purdue University
Bachelor of Arts, Communications/Advertising
Directions Training Center March 2003 - Present
Knowledge Alliance May 2001 - March 2003
Willamette Industries July 1999 - April 2001
Tekra Corporation August 1997 - June 1999
Skills
Sales, Training, New Business Development, Project Management, Selling, Solution Selling, Enterprise Software, Cloud Computing, Account Management, Program Management, Microsoft Training, Training Delivery, Ninja Skills
Education
Southern Illinois University, Carbondale 1991 — 1995
BA, Political Science
Directions Training Center Marketing LiaisonAdvanCare Healthcare ServicesJuly 2009 - Present
Education
Eastern Illinois University
Info Reliance October 2014 - Present
Independent MCT April 1993 - October 2014
CFA Institute March 2014 - September 2014
Lockheed Martin / Oran, Inc. November 2012 - March 2014
SEC April 2012 - August 2012
Knowlogy Corporation February 2012 - April 2012
Directions Training Center October 2011 - January 2012
ExxonMobil July 2011 - October 2011
Intense School May 2009 - December 2009
Office of Protocol 2000 - 2002
Skills
SharePoint, Technical Training, Team Leadership, Microsoft Certified..., Training, Training Delivery, Information Technology, Learning Management, Learning Management..., Organizational..., Business Analysis, Requirements Analysis, Project Management, Integration, Management, Change Management, Leadership Development, Nonprofits, Windows 7, Business Process..., Instructor-led Training
Education
The Criswell College 1986 — 1990
B.A., Theology / History
Directions Training Center February 2013 - Present
IAMCP WIT 2005 - 2015
IAMCP WIT 2005 - 2015
Directions Training Center October 2010 - February 2013
Carroll College Athletic Department September 2008 - May 2009
Skills
Training, SharePoint, Solution Selling, Account Management, Project Planning, Professional Services, Project Management, Marketing, CRM, Salesforce.com, SaaS, Budgets, Management, New Business Development, Leadership
Education
Carroll University 2005 — 2009
Bachelor of Science, Communication
Aerotek February 2012 - April 2013
Sediment Ecology Research Group (SERG) April 2011 - April 2011
Directions Training Center July 2007 - September 2010
Rolland Center Boilerhouse Café of North Central College August 2004 - June 2007
Education
University of St. Andrews 2010 — 2011
MRes, Environmental Biology
North Central College 2003 — 2007
Bachelor of Arts, Biology
The University of Dundee 2005 — 2005