DIRECTV Company
Industry: Satellite television company
DescriptionDirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean/Americas. Headquarters: El Segundo, California, United States Founder: Eddy Hartenstein Founded: 1990, United States of America Predecessor: Hughes Electronics Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Digital Life, Audience, Vrio,
DIRECTV List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at DIRECTV. You can filter them based on skills, years of employment, job, education, department, and prior employment.
DIRECTV Salaries. You can even request information on how much does DIRECTV pay if you want to. Learn about salaries, pros and cons of working for DIRECTV directly from the past employees.
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7,077 DIRECTV employees in database. Find out everything there's to know about DIRECTV employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
DIRECTV Employees
Intech Systems December 2013 - Present
ADT March 2013 - June 2013
DIRECTV September 2010 - December 2011
School of Arts and Sciences, Leon County School District, Tallahassee, FL September 2008 - December 2011
Dish Network April 2007 - January 2008
Florida Department of Corrections December 2001 - November 2003
Skills
Educational Technology, Information Technology, Customer Service, Customer Satisfaction, Requirements Analysis, Operating Systems, Inventory, Documentations, Technical Product..., Develop training manuels
Education
American InterContinental University 2007 — 2008
Master's Degree Education, Instructional Technology, 3.00 GPA
ITT Technical Institute-Indianapolis 2003 — 2006
Bachelors of Science, Technical Project Management, 3.48 GPA
YP April 2015 - Present
DIRECTV April 2013 - Present
RAPP September 2011 - February 2013
Westfield September 2008 - September 2011
International Rectifier 2005 - March 2008
International Rectifier 2003 - 2005
International Rectifier August 2001 - 2003
USC March 2000 - August 2001
Skills
Business Intelligence, Data Mining, Database Design, Data Warehousing, Data Analysis, CRM, Data Modeling, Databases, Cross-functional Team..., Business Objects, Business Analysis, SAS, Change Management, Process Improvement, Strategy, SQL, Analysis, Statistics, Big Data, Process Engineering, Business Analytics, Software Project..., Predictive Analytics, E-commerce, Product Development, Database Marketing, Business Process..., Disaster Recovery, Marketing Strategy, Quantitative Analytics, Data Management, Project Portfolio..., Crystal Reports, Hands-on Training, Collaborative Leadership, Customer Insight, E-commerce Solutions, Software Implementation, Relational Databases, Business Intelligence..., Report Writing, IT Audit, Team Building, Application Lifecycle...
Education
University of California, Los Angeles 2005 — 2007
Certificate - WIP, Feature Film Writing
University of Southern California 2000 — 2001
Masters, Industrial and Systems Engineering, Information and Operations Management
Amirkabir University of Technology - Tehran Polytechnic 1994 — 1997
Masters, Socioeconomic Systems Engineering (Operations Research)
Shahid Beheshti University 1991 — 1994
Bachelors, Statistics
DIRECTV June 2013 - Present
Independent Author January 2001 - Present
DIRECTV January 2010 - June 2013
DIRECTV March 2008 - January 2010
DIRECTV December 2007 - March 2008
DIRECTV August 2007 - December 2007
JD Lumber July 2004 - August 2007
US Navy 2000 - 2004
Skills
Fiction, Short Stories, Books, Fiction Writing, Novels, Copy Editing, Creative Writing, Editing, Blogging, Corporate Finance, Managerial Finance, Microsoft Office, Microsoft Access, Microsoft Excel, Microsoft Word, Cognos, Oracle Applications, TM1, Financial Modeling, Financial Analysis, Operations Management, Financial Reporting, Operational Reporting, FS Scheduler, SharePoint, Financial Forecasting, Corporate Budgeting, Access, Customer Service, Team Building, Telecommunications, Leadership, Team Leadership, Management, Process Improvement, Training, Customer Satisfaction
Education
Colorado Technical University 2013 — 2015
Bachelor of Science (B.S.), Business Administration Concentration in Finance, 4.00
Navy Nuclear Power Training Command 2000 — 2002
Nuclear Power
American River College 1998 — 2000
General Education
Directv April 2015 - Present
Skills
Leadership, Customer Service, Public Speaking, Team Building, Microsoft Excel, Microsoft Office, Team Leadership, Leadership Development, Training, Strategic Planning, Research, Management, Nonprofits, Project Management, Customer Satisfaction, Marketing, Social Media, Social Networking, Call Centers
Education
Alabama A&M University 2004 — 2017
Alabama Agricultural and Mechanical University
Electrical and Electronics Engineering
Catamaran PBM June 2013 - May 2014
DIRECTV January 2012 - May 2013
Dish Network May 2010 - October 2011
Skills
Customer Service,..., Customer Satisfaction, Customer Retention, Customer Experience, Call Centers, Customer Service, Team Leadership, Technical Support
Education
Aims Community College 1998 — 1999
Certificate, Basic Engineering
Greeley Central High 1981 — 1984
DIRECTV September 2014 - Present
Freelance Writing and Editorial Services August 2012 - Present
University of Colorado Anschutz Medical Campus June 2014 - September 2014
Adams 14 School District October 2013 - May 2014
University of Colorado Anschutz Medical Campus June 2011 - October 2011
University of Colorado Anschutz Medical Campus January 2011 - April 2011
University of Toledo Health Science Center 2008 - 2008
Skills
Biotechnology, Writing, Grant Writing, Press Releases, Campaign Management, Public Speaking, Community Outreach, Public Health, Cell Culture, Cancer Research, Molecular Biology, Creative Writing, Youth Mentoring, Teaching, Spanish, Non-profit Volunteer, Training, Non-profit Volunteering, CATI, Spanish-English, Non-profit Leadership, Athletics, Sports Coaching, Creative Non-fiction, Customer-focused Service, Cell Biology, Western Blotting, Microsoft Office, Research, Fundraising, Volunteer Management, Event Planning
Education
Penn State University 2009 — 2011
Master of Biotechnology, Biotechnology
Alcorn State University 2005 — 2009
Biology, Biology, General
Strayer University 2012 - Present
Woodforest National Bank May 2011 - October 2012
DIRECTV February 2007 - February 2010
Skills
Customer Service, Team Building, Strategic Planning, Microsoft Office, Access, Sales, Microsoft Excel, Account Management, Public Speaking, PowerPoint, Microsoft Word, Leadership Development, Marketing Strategy, Banking, Real Estate, Management, Teamwork, Training
Education
Walden University 2013 — 2016
Doctor of Business Administration (DBA), Leadership
Strayer University 2012 — 2013
Graduate Executive Certificate, Accounting
Strayer University 2010 — 2012
MBA, Acquisition
Alabama Agricultural and Mechanical University 2000 — 2006
Bausiness Administration, Business
Citi July 2014 - Present
DIRECTV January 2014 - Present
TJ Maxx August 2012 - Present
The Bell Foundation 2010 - 2012
Skills
Excels, Microsoft Technologies, Microsoft Publisher, PowerPoint, Apple Safari, Acess, Microsoft Office, Customer Service, Research, Teamwork, Data Entry, Microsoft Excel, Data Analysis, Higher Education, Retail, Leadership
Education
Alabama Agricultural and Mechanical University 2009 — 2013
Bachelor's degree, Finance, General
DIRECTV December 2011 - Present
Ares Management January 2011 - December 2011
Mercury Insurance 2006 - 2010
Boeing Satellite Systems January 2003 - December 2004
Skills
VMware, Storage Area Networks, Data Center, Disaster Recovery, VMware ESX, NetApp, Active Directory, Red Hat Linux, Windows, Infrastructure, Security, High Availability, Servers, Integration, SAN, Virtualization
Education
Allan Hancock College 1987 — 1989
Norfolk Southern Corporation September 2014 - Present
DIRECTV May 2013 - March 2014
The Station No. 2 March 2010 - October 2011
U.S. Army Contracting Command May 2009 - August 2009
Education
Faulkner University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Alabama Agricultural and Mechanical University 2009 — 2013
Psychology
Defense Contract Management Agency (DCMA) August 2014 - Present
Northrop Grumman Corporation August 2012 - August 2014
Verizon November 2010 - August 2012
DIRECTV March 2001 - August 2010
Skills
FAR, Contract Negotiation, Contract Management, SAP R/3, Invoice Verification, Supplier Evaluation, Contract Law, Management, Microsoft Technologies, Oral & Written..., Customer Service, Multi Tasking, Interpersonal Skill, Security Clearance, Program Management, Software Documentation, Process Improvement, Government, Information Assurance, Microsoft Excel, Team Building
Education
Florida Institute of Technology 2013 — 2014
Masters of Science, Management
Florida Institute of Technology 2010 — 2011
Masters of Science, Acquisition and Contract management, 4.0
Alabama Agricultural and Mechanical University 2001 — 2007
Bachelor of Arts (B.A.), Telecommunications
Starbucks June 2012 - Present
Los Toritos October 2010 - March 2012
DIRECTV August 2008 - January 2009
Skills
Excellent Customer..., Supervising Others, Team Leadership, Organization, Timely Decision Making, Problem Solving, Critical Thinking, Microsoft Office, Food & Beverage, Project Management, Typing, Data Analysis
Education
American InterContinental University 2011 — 2013
Bachelor of Science (B.S.), Criminal Justice - Forensic Science
American InterContinental University 2009 — 2010
Associate of Arts (A.A.), Business Administration - Criminal Justice Administration, GPA 3.89
DIRECTV August 2012 - Present
Macy's November 2011 - March 2012
Estee Lauder Group of Companies 2011 - 2011
MAC Cosmetics 2011 - 2011
CBS Sports Network February 2010 - September 2010
VIRILION INC April 2009 - March 2010
Alaaddin Adworks April 2008 - February 2009
ICOM September 2005 - April 2008
Skills
Layout, Photography, Illustration, Graphics, Logos, Concept Design, Advertising, Graphic Design, Web Design, Photoshop, Illustrator, Art Direction, Adobe Creative Suite, InDesign, Dreamweaver, Social Media, Creative Direction, Logo Design, Mac, HTML, Flash, Social Media Marketing, Brand Development, Online Marketing, Typography, CSS, QuarkXPress, Brochures, Wordpress, Adobe Acrobat, Web Development, Print Production, Corporate Identity, Visual Communication, Promotions, Email Marketing, Print, Storyboarding
Education
2004 — 2008
BA, German Linguistics and Teaching
Basinkoy Ilkokulu
Cagaloglu Anadolu High School
Marmara University
School, Tourism Management & Hotel Administration
Google Inc. / Skybox Imaging October 2013 - February 2015
DIRECTV May 2010 - October 2013
Sirius XM Radio Inc. 2003 - May 2010
US Army Space Command 2000 - 2003
US Army Signal Corps 1998 - 2000
Skills
Satellite Communications, Engineering, Troubleshooting, Anomaly Resolution, Analysis, Operations, Spacecraft Control, Military, DoD, Satellite, Systems Engineering, Spacecraft, Electronics
Education
American Public University System 2005 — 2010
Bachelor of Science, Aerospace Studies
US Army Space Command 2000 — 2001
Satellite Controller, Aerospace
US Army Signal Corps 2000 — 2000
Satellite Network / Payload Coordinator, Aerospace
US Army Signal Corps 1997 — 1998
Satellite Communication Systems Operator/Maintainer, Telecommunications
DIRECTV August 2014 - Present
DIRECTV October 2013 - Present
DIRECTV December 2007 - Present
DIRECTV May 2004 - November 2007
Skills
Call Centers, Leadership, Recruiting, Process Improvement, Human Resources, Coaching, Customer Service, Training, Team Building, Customer Satisfaction, Team Leadership, Customer Experience, Employee Training, Outlook, Development Of Employees, Time Management, Telecommunications, Talent Acquisition, Taleo, Workday
Education
Strayer University-Alabama 2012 — 2014
Master's degree, Human Resources Management and Services, 4.0
Alabama Agricultural and Mechanical University 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Fry's Electronics November 2013 - Present
Buffalo Wild Wings January 2013 - April 2013
DIRECTV August 2012 - December 2012
Skills
Painting, Automotive, LED Displays, Military Training, Gaming, cliff/ bridge jumping
Education
Wyotech-West Sacramento 2010 — 2011
Collision/ Refinishing
American River College 2006 — 2010
Robotics, Mathematics, English Literature, Automotive Transmission
U.S. Department of Veterans Affairs August 2014 - Present
State of Tennessee August 2013 - August 2014
Internal Revenue Service January 2012 - June 2013
Comcast Cable April 2009 - September 2012
Comcast Cable February 2009 - April 2009
Comcast March 2008 - February 2009
Comcast May 2007 - March 2008
DIRECTV December 2004 - November 2006
Skills
Accounting, Call Center, Call Centers, Customer Satisfaction, Customer Service, Data Entry, Human Resources, Integration, Invoicing, Microsoft Office, Quality Assurance, Team Leadership, Access, Analysis, Leadership, Sales
Education
Colorado Technical University 2014 — 2015
Master's degree, Health/Health Care Administration/Management
Alabama Agricultural and Mechanical University 2002 — 2007
B.S., Business Administration
DIRECTV October 2013 - Present
The Gateway Lounge & Tiger Tom's September 2012 - Present
Roadshows Inc. September 2010 - Present
Skills
Customer Service, Microsoft Excel, Event Planning, Nonprofits, Outlook, Community Outreach, Office Administration, Filing, Fundraising, Microsoft Office, Time Management, Social Media, Leadership, Teamwork, Sales Management, Employee Relations
Education
American InterContinental University 2014 — 2015
Bachelor's Degree in Business Admin
Morrison University 2011 — 2014
Bachelor's Degree
JPMorgan Chase July 2013 - Present
United States Marine Corps December 2009 - Present
United States Marine Corps May 2009 - Present
US Space and Rocket Center January 2007 - January 2009
DIRECTV January 2006 - August 2006
Skills
Security Clearance, DoD, Leadership, Military, Military Experience, Team Building, Command, Management, Military Operations, Military Training, Operational Planning, Force Protection, Leadership Development, Defense
Education
Central Michigan University 2014 — 2015
Master's degree, Education Instruction
Alabama Agricultural and Mechanical University 2003 — 2007
Bachelor's degree, Telecommunications/ Marketing
US Navy February 2009 - Present
Directv December 2007 - January 2008
Windemere RealEstate June 2006 - June 2007
Skills
Navy, Military Experience, Security Clearance, Military, Military Training, Force Protection, Military Operations, Information Assurance, Weapons, Intelligence Analysis, Operational Planning, Intelligence, Tactics, Command, Top Secret, National Security, DoD, Military Logistics, Defense, Risk Assessment, Computer Network..., Personnel Supervision, Project Planning, Computer Maintenance, Security+, CompTIA Security+, Educational Assessment, Classroom Instruction, Classroom Training, Group Decision Making, Organizational..., Leadership, Troubleshooting, Government, Program Management, Training
Education
Excelsior College 2014 — 2017
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Center High School, Antelope CA 1995 — 2009
College Prep, High School/Secondary Diplomas and Certificates
American River College 2000 — 2002
Some College, General Studies
Qualitest Pharmaceuticals July 2014 - Present
Cinram Group October 2013 - July 2014
Pfizer August 2010 - July 2013
DIRECTV March 2009 - June 2009
CarMax May 2008 - March 2009
Wackenhut Corporation December 2007 - May 2008
Skills
Microsoft Office, Troubleshooting, Customer Service, Supervisory Skills, Problem Solving, Leadership, Call Center, Event Planning, Management, Mechanical, Technology, Technical, 5S, Process Improvement, Process Engineering, Lean Manufacturing, Preventive Maintenance, PowerPoint, Public Speaking, TQM, Continuous Improvement, Kaizen, Muda, Microsoft Excel, Team Building, Team Leadership, Training, Cross-functional Team..., Six Sigma
Education
Alabama Agricultural and Mechanical University 2003 — 2008
Bachelor of Science, Industrial Technology (IT); Manufacturing/Quality Management and Technology, 3.4
Enterprise Holdings September 2013 - Present
DIRECTV October 2012 - August 2013
Alpine Access February 2008 - March 2012
Skills
Call Centers, Customer Experience, Customer Satisfaction, Technical Support, BPO, Workforce Management, Customer Service, Troubleshooting, Contact Centers, Data Entry, Windows 7, Customer Retention, Telephone Skills, Customer Support, Telemarketing, Microsoft Office, Computer Hardware, Outlook, Help Desk Support, Avaya, Citrix Metaframe
Education
American InterContinental University 2003 — 2006
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, General
Columbia College (SC) 2001 — 2004
Associate's degree, English
DIRECTV December 2012 - Present
DIRECTV August 2011 - December 2012
DIRECTV 2008 - September 2011
Culinary Software Services May 2008 - December 2008
Coty Prestige December 2006 - June 2008
180 Connect August 2007 - April 2008
Mortgage Cadence 2005 - 2007
National Board of Chiropractic Examiners 2003 - 2005
Skills
Corporate Communications, Press Releases, Strategic Communications, Program Management, Microsoft Word, Internal Communications, Coaching, Leadership, Project Management, Media Relations, Management, Public Relations, Customer Service, Cross-functional Team..., Marketing, Copy Editing, Marketing Strategy
Education
University of Northern Colorado 2001 — 2003
B.A., Journalism
Aims Community College 1999 — 2001
AA, Liberal Arts
Alabama State University August 2005 - Present
DIRECTV August 2008 - April 2011
Customer Service 2010 - 2011
Skills
Promotions, Research, Customer Service, Customer Satisfaction, Negotiation, Musical Instruments, Microsoft Excel, Microsoft Word, Microsoft Office, Internet Explorer, Windows, Non-profit Volunteer, Service Delivery, Cooking, Servers, Bartending, Restaurants
Education
Alabama State University 2005 — 2013
Bachelor's degree, Psychology
Washington County High School 2001 — 2005
Advanced Diploma, 3.6 GPA
Blue Cross and Blue Shield of Alabama August 2012 - Present
DIRECTV March 2011 - March 2012
DIRECTV January 2010 - March 2011
Skills
Microsoft Office, Mac OS, Job Coaching, Quality Assurance, Taleo, NICE Call Recording, Customer Service, Human Resources, Team Leadership
Education
Florida Institute of Technology 2010 — 2012
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Alabama Agricultural and Mechanical University 2002 — 2008
Bachelor's degree, Business Administration, Management and Operations
DIRECTV August 2012 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Team Leadership, Customer Satisfaction, Networking, Software Installation, Telecommunications, Troubleshooting, Computer Hardware, Call Centers
Education
Aiken Technical College 2011 — 2014
United States Marine Corps. June 2011 - Present
DIRECTV November 2010 - March 2011
EXPRESS June 2009 - October 2010
Skills
Military, Security Clearance, Microsoft Office, Military Operations, DoD, Program Management, Command, Team Leadership, Military Experience, Customer Service, Strategic Planning, Microsoft Excel, Team Building, Leadership, Project Management, Operational Planning, Government, Public Speaking, Microsoft Word
Education
Alabama Agricultural and Mechanical University 2009 — 2011
Blue Cross & Blue Shield of Alabama October 2010 - Present
Blue Cross And Blue Shield Of Alabama October 2010 - Present
Fossil at May 2008 - Present
DIRECTV December 2009 - October 2010
Fox 54 WZDX TV August 2008 - November 2008
103.1 WEUP Radio May 2008 - August 2008
Education
Alabama Agricultural and Mechanical University 2005 — 2009
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication, Graduate
Alabama Agricultural and Mechanical University 2005 — 2009
Bachelor of Arts, Telecommunications; Production
Loyola Marymount University March 2008 - Present
DIRECTV March 2008 - Present
All Medical Personnel December 2007 - March 2008
Remington International September 2007 - November 2007
Aero Industries October 2006 - May 2007
The Samaritan Center August 2005 - August 2006
Skills
interpersonal skills, strong oral and written..., Writing, Customer Service, Research, Editing, Strong work ethic, excellent team work..., flexible, Easily Adaptable, High Organizational..., Social Skills, Facebook, Social Networking, Microsoft Office, Blogging, Microsoft Word, Data Entry, Administrative..., Admissions, Social Media, Communication, Accurate Record Keeping, Fundraising, Teamwork, 10 Key, Nonprofits, Networking, Organization, PowerPoint, Proofreading, QuarkXPress, Sports, Tutoring, Typing, Volunteer Management, WordPress, YouTube, Public Speaking
Education
Loyola Marymount University 2011 — 2012
Master of Arts, Educational Studies
Loyola Marymount University 2002 — 2004
Bachelor of Arts, English
Allan Hancock College 1999 — 2002
Associate of Arts (AA), Liberal Arts
Rodan + Fields Dermatologists June 2014 - Present
The Westin Huntsville July 2009 - Present
Jason's Deli July 2008 - May 2009
DIRECTV January 2008 - June 2008
Skills
Advice, Mathematics, Science, Fashion, Psychology, Psychotherapy, Creative Writing, Food, Customer Service, Menu Development, Restaurants, Research, Food, Microsoft Word, PowerPoint, Advertising, Microsoft Excel, Food & Beverage, Public Speaking, Event Planning, Leadership, Social Media, Microsoft Office, Time Management, Event Management, Social Networking, Training, Recruiting, Sales, Team Building
Education
Alabama Agricultural and Mechanical University 2008 — 2014
Bachelor of Applied Science (BASc), Psychology
Alabama Agricultural and Mechanical University 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.50 G.P.A
Martin Luther king H.S 2002 — 2005
DIRECTV August 2011 - Present
AT&T June 2007 - August 2011
Skills
Project Management, Microsoft Office, Logistics, Databases, Data Analysis, Customer Service, Oral & Written..., Statistics
Education
Alabama Agricultural and Mechanical University 2004 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, Logistics, and Management Information Systems
Bechtel Corporation June 2014 - Present
Sears Holdings Corporation January 2014 - June 2014
DIRECTV June 2013 - August 2013
Rahall Transportation Institute June 2010 - June 2013
Marshall University June 2009 - May 2013
Skills
Statistics, Research, Qualitative Research, Bentley Microstation, Project Management, Bentley InRoads, Higher Education, University Teaching, Teaching, Student Affairs, Student Development, College Teaching, Science, Lecturing, Industrial Engineering, Mathematics, Music Production, French Horn, Team Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Curriculum Development, WaterCAD, Public Speaking, Technical Writing, Data Analysis, ArcGIS, Training, Critical Thinking, MicroStation, Engineering
Education
University of Pittsburgh
Master of Science (MS), Structural Engineering
Marshall University 2008 — 2013
Bachelor of Science (B.S.), Civil Engineering
Marshall University 2009 — 2013
Bachelor of Arts (B.A.), Music
American University of Sharjah 2011 — 2011
Bachelor of Science (B.S.), Civil Engineering
Belle Vernon Area HS 2004 — 2008
High School Diploma
Baltimore County Sailing Center June 2014 - September 2014
DIRECTV January 2014 - July 2014
United States Marine Corps December 2008 - 2012
Weis Markets June 2007 - December 2007
Spirit Halloween August 2007 - November 2007
Weis Markets January 2007 - May 2007
Skills
Intelligence, Intelligence Analysis, Military Experience, Training, Security Clearance, Analysis, Afghanistan, Military Operations, National Security, Microsoft Office, PowerPoint, Customer Service, Physical Security, Microsoft Excel, Time Management, Tactics, Critical Thinking, Leadership, Microsoft Word, Inventory Management, Outlook, Teamwork, Data Entry, Supervisory Skills, Public Speaking, Loss Prevention, Team Leadership, Computer Repair, Administration
Education
University of Maryland College Park 2015 — 2018
Bachelor of Arts (B.A.), Counseling Psychology
Anne Arundel Community College 2014 — 2015
Boise State University 2013 — 2014
Bachelor of Arts (B.A.), Social Work
American Public University System 2010 — 2012
none
Anne Arundel Community College 2007 — 2007
none
Harrisburg Area Community College 2006 — 2007
none
Bank of America July 2012 - Present
ACS, a Xerox Company January 2012 - April 2012
Bank of America March 2010 - November 2011
DIRECTV January 2004 - April 2008
Pentacon Aerospace Inc, Chatsworth, CA January 2001 - January 2004
Skills
Change Management, Business Process..., Business Intelligence, Project Management, PeopleSoft, MS Project, DFSS, Cross-functional Team..., International Project..., Governance, SPSS, Visio, AS400, Minitab, Siebel, Salesforce.com, Payroll Services, Statistics, SOX Compliancy, Black Belt, Kaizen, Lean Transformation, DMAIC, Supply Chain Operations, Facilitations, Quality Assurance, Inventory Management, SAP, Employee Benefits, Accounting, Scorecard, Large Scale Deployments, Auditing, Agile Methodologies
Education
Doctorate Business Administration 2006 — 2010
Doctor of Philosophy (Ph.D.), Business Aministration
MBA- Finance 1982 — 1984
American University of Beirut, MBA
American University of Beirut 1980 — 1982
Masters in science, Agricultural Economics
TubeMogul, Inc. January 2013 - March 2014
Monitise July 2010 - October 2012
Employers Group March 2009 - July 2010
Ally Financial Inc. September 2002 - November 2008
DIRECTV September 2001 - April 2002
Bidcom March 2000 - December 2000
QuadraMed March 1996 - March 2000
Skills
Deferred Compensation, Recruiting, Employee Relations, Organizational..., Employee Engagement, Coaching, Compensation Structure..., Compliance, Organizational Culture, Compensation Structures, Human Resources, Leadership, Management, Performance Management, Personnel Management, Employee Benefits, Start-ups, Training, Budgets, Project Planning, Talent Acquisition, Mergers & Acquisitions, Interviews, Kindness, Professional Mentoring, HR Consulting, Talent Management, Payroll, Compensation & Benefit, Succession Planning, Onboarding, Benefits Administration, HR Policies, Workforce Planning, College Recruiting, Organizational Design, Technical Recruiting, Executive Search, Executive Management, Applicant Tracking..., Human Capital, Organizational..., Labor Relations, Executive Coaching, Leadership Development, Executive Pay, Employer Branding, New Hire Orientations, HRIS
Education
Alliant International University-San Francisco Bay
MA, Organization Development - Human Resources
University of California, Davis
BA, Psychology
Calista September 2012 - Present
Yulista Management Services July 2011 - September 2012
DIRECTV October 2004 - July 2011
West April 2001 - October 2004
Skills
Windows Server, Network Administration, Server Administration, Solaris, Linux, Altiris, Cisco, Servers, Active Directory, Virtualization, IEX, Operating Systems, Troubleshooting, VMware, Windows, DNS, Firewalls, Switches, TCP/IP, HP, Routers, Windows Server 2003, Storage, XP, DHCP, Clustering, Sun, VMware ESX, Apache, Computer Hardware, Network Security, WAN, Windows Server 2008, Shell Scripting, Hardware, Disaster Recovery, Data Center, MySQL, Hyper-V, Antivirus, LDAP, SCCM, Storage Area Networks, VPN, Software Installation, Deployment, Security, Remote Access, Group Policy, Backup Exec
Education
American Public University System 2008 — 2010
Bachelor's of Science
American Military University 2015 — 2019
Master of Science (M.S.)
DriveTime February 2015 - Present
Radah, LLC - The Connecktion November 2012 - Present
5LINX September 2011 - Present
DIRECTV March 2014 - February 2015
Huntsville City Schools April 2010 - August 2011
Aflac June 2009 - November 2009
Skills
Public Speaking, Microsoft Office, Social Networking, Event Planning, PowerPoint, Customer Service, Marketing, Social Media, Public Relations, Teaching, Leadership, Leadership Development, Microsoft Word, Team Building, Training
Education
Alabama Agricultural and Mechanical University 2008 — 2012
Bachelor of Science (B.S.), Biology, General
West Corporation November 2013 - Present
DIRECTV 2003 - 2011
Cerestar USA 1992 - 2000
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, English, Windows, Customer Service, Research, Public Speaking, Negotiation, Customer Service,..., Analysis, Troubleshooting
Education
Alabama Agricultural and Mechanical University 1986 — 1991
Bachelor of Science (BS), Zoology/Animal Biology/Chemistry minor
Manaseer Group July 2015 - Present
Silicon Valley Media Inc May 2015 - Present
HRH Sheikh Tamim Bin Hamad Al-Thani Office September 2014 - Present
Silicon Valley Inc. January 2014 - Present
DIRECTV January 2009 - January 2011
Kulacom Communications January 2007 - January 2009
Fusion Telecommunications International September 2001 - December 2006
Skills
VoIP, IMS DB/DC, NGN, WiMAX, Open Source Software, Open Source Development, Softswitch, GSM, LTE, Consultation, Control System Design, Identifying New..., New Business Development, Mobile..., IVR, Billing Systems, Mobile Applications, Telecommunications, SIP, Network Design, New Business..., Mobile Telephony
Education
American University of Beirut 1999 — 2003
Bachelor's Degree, Computer Software Engineering, 4
OFFGrid Systems INC January 2014 - Present
ARS National Services June 2011 - May 2013
Good People Staffing December 2007 - November 2009
Califia Builders Inc October 2006 - November 2007
DIRECTV February 2005 - September 2006
Trinity Youth Services November 2003 - August 2004
United States Air Force June 1999 - September 2003
Skills
Customer Service, Training, Call Centers, Microsoft Excel, Microsoft Office, Outlook, Data Entry, Negotiation, Leadership, Maintenance & Repair, PowerPoint, Coaching, Microsoft Word, Public Speaking, Research, Process Scheduler, Analysis, Maintenance, Program Management, Solar Installation, Solar Maintenance, Plumbing, Electrical Equipment
Education
Cuyamaca College 2014 — 2014
70 hours, Photovoltaic (Solar) Energy
Votec training 2013 — 2014
Certified Electronic Technician, Electrical and Electronics Engineering
MiraCosta College 2007 — 2009
N/A, Speech Communication and Rhetoric
Alabama Agricultural and Mechanical University 2004 — 2005
N/A, Business Administration and Management, General
Collaborative Advantage Marketing August 2015 - Present
Michigan Jaguars FC September 2014 - Present
DIRECTV January 2015 - August 2015
Total Sports Complex August 2008 - February 2015
Nextek Power Systems June 2013 - November 2014
Kellogg Center - Albion College April 2012 - May 2013
Livonia Parks and Rec April 2009 - November 2011
Botsford Commons Senior Community 2010 - 2011
U.S. Census Bureau -- Census Coverage Management March 2010 - August 2010
Northville Parks & Rec February 2004 - October 2009
Skills
Creative Writing, Analysis, Interpersonal..., Grant Writing, Editing, Facebook, Microsoft Word, Microsoft Excel, Writing, Interpersonal Skill, Sales Support, Quote Preparation, Sales Operations, Sales, Management, Leadership, Social Networking, Public Speaking, Interpersonal...
Education
Albion College 2010 — 2013
Bachelor of Arts (BA), English / Psychology
Schoolcraft College 2008 — 2010
English Language and Literature/Letters
Northville High School 2004 — 2008
John H Boner Community Center September 2013 - May 2014
Verizon Wireless 2012 - 2013
DIRECTV August 2005 - September 2011
Skills
Customer Service, Training, Coaching, Leadership, Recruiting, Leadership Development, Organizational..., Time Management, Team Building, Customer Satisfaction, Outlook, Program Management, Software Documentation, Interviews, Management, Conflict Resolution, Team Leadership, Social Networking, Employee Training, Community Outreach, Public Speaking, Employee Relations, Staff Development, Nonprofits
Education
Alabama Agricultural and Mechanical University 2007 — 2009
Bachelor of Arts (B.A.), Social Work
Strayer University-Tennessee
State Farm November 2013 - Present
DIRECTV July 2012 - November 2013
Staples April 2011 - July 2012
· North Alabama Center for Educational January 2011 - May 2011
Skills
Graphic Design, Web Design, HTML, JavaScript, Microsoft Word, Flash, Graphics, Marketing, Photography, PowerPoint, Social Media, Web Development, Microsoft Office, Photoshop, Customer Service, Windows, Social Media Marketing, Sales, Newsletters, Advertising, Illustration, Microsoft Excel, C++, C#
Education
Alabama Agricultural and Mechanical University 2008 — 2012
Bachelor of Science, Industrial Technology; Industrial Technology; Graphics Communication and Imaging Technology
DIRECTV February 2010 - November 2012
Cooper Tire & Rubber Company February 2005 - April 2010
ATT February 2003 - March 2005
Skills
Logistics, Warehousing, Supply Chain Management, Supply Chain, Logistics Management, 3PL, Warehouse Management, Transportation, Freight Forwarding, Transportation..., Supply Chain..., International Logistics, Freight, Shipping, Inventory Management, Materials Management, Procurement, Customs Regulations, Operations Management
Education
Albany State University 2003 — 2010
Bachelor's degree, Logistics, Materials, and Supply Chain Management
Dep City Barbershop April 2008 - Present
U-Haul International, Inc. January 2013 - May 2013
Cintas March 2012 - September 2012
DIRECTV September 2010 - February 2011
Walmart November 2007 - June 2010
Skills
Customer Service
Education
Oakwood College 2011 — 2013
Bachelor of Science (BS), Psychology
Alabama Agricultural and Mechanical University 2004 — 2011
State of Florida November 2011 - Present
Macy's October 2009 - December 2011
Spherion October 2008 - October 2009
Lowe's Home Improvement May 2005 - March 2008
DIRECTV May 2004 - December 2004
Skills
Typing, Internet, Financial Accounting, Budgets, Customer Service, Call Centers, Sports Management, Windows 7, Windows Vista, Case Managment, Public Speaking, Marketing, Data Entry, Electronic Filing, SharePoint
Education
Northcentral University 2012 — 2015
Doctor of Business Administration, Organizational Leadership, 3.80
American Public University System 2010 — 2012
Master of Science (MS), Sports Management
Florida A&M University 2005 — 2009
Bachelor of Science (B.S.), Psychology
Huntsville Hospital July 2012 - December 2012
DIRECTV January 2005 - September 2011
West Teleservices December 2000 - November 2004
Skills
Customer Service, Leadership, Team Building, Development & delivery..., Driving Results, Quality Assurance, Customer Retention, Conflict Management, Cross Functional..., Organization, Timekeeping, Time Management, Inventory, Communication Skills, Listening to customers, Metric Management, Analysis Reports, Sales, Agility, Team Performance, Project Teams, Payroll, Microsoft Applications, Programming, IEX Total View, Unix, Open Office, Mathematics, Computer/Technical..., Logic, Production Managment, Production Support, Access, Performance Management, Team Leadership, Training
Education
Alabama Agricultural and Mechanical University 2003 — 2005
n/a, Computer Engineering
Florida A&M University 1996 — 1998
n/a, Computer and Information Sciences and Support Services
Hertz Local Edition August 2012 - Present
DIRECTV April 2012 - August 2012
Comcast Cable February 2011 - September 2011
Alabama A&M University Academic and Enhancement August 2009 - December 2010
Skills
Logistics, Supply Chain Management, Warehousing, Supply Chain, Logistics Management, 3PL, Transportation, Warehouse Management, Shipping, Transportation..., Freight Forwarding, Inventory Management
Education
Alabama Agricultural and Mechanical University 2006 — 2010
Bachelor of Science (B.S.), Logistics, Materials, and Supply Chain Management
DIRECTV April 2010 - Present
DIRECTV April 2010 - April 2010
DIRECTV March 2009 - April 2010
Qualxserv May 2008 - March 2009
ADT Security Services April 2005 - May 2008
Circuit City March 2002 - April 2005
Pacific Bell March 1999 - March 2002
Circuit City October 1991 - March 1999
Education
American River College 1997 — 1999
Basic Electronics
Fontana High School 1988 — 1991
Diploma, College Prep Courses
Wells Fargo June 2014 - Present
Alabama A&M University August 2013 - May 2014
DIRECTV May 2013 - August 2013
Its Fashion Metro June 2011 - April 2013
McDonald's Corporation January 2010 - July 2010
Skills
Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Time Management, Teamwork, Leadership, Access, Team Leadership, Public Speaking, Outlook, Social Media, Research, English, Team Building, Financial Analysis, Management, Administrative..., Sales
Education
Alabama Agricultural and Mechanical University 2010 — 2014
Bachelor of Science (BS), Finance
Enterprise Holdings November 2013 - Present
Enterprise Rent-A-Car June 2012 - November 2013
DIRECTV September 2008 - September 2009
Skills
Management, Sales, Customer Service, Profit, PowerPoint, Microsoft Word, Retail, Team Building, Operations Management, Inventory Management, Forecasting, Customer Satisfaction, Customer Retention, Leadership, Logistics, Time Management, Training
Education
Alabama Agricultural and Mechanical University 2003 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
CORT September 2014 - Present
DeVry University February 2013 - May 2014
Designguide.com February 2012 - February 2013
Argosy University September 2009 - September 2011
Designguide.com July 2008 - August 2009
Career Education Corporation January 2007 - February 2008
Career Education Corporation September 2003 - December 2006
DIRECTV November 1998 - February 2003
Skills
Leadership, Recruiting, PowerPoint, Sales, Training, Marketing Strategy, Business Development, Staff Development, Marketing, Management, Strategic Partnerships, Event Planning, Public Speaking, Microsoft Office, Program Management, Strategic Planning, Project Planning, Customer Service, Team Building, Public Relations, Start-ups, Microsoft Excel, Salesforce.com, Strategy, Higher Education, Market Research, Time Management, Team Leadership, Leadership Development, Lead Generation, Nonprofits, Interviews, Policy, Advertising, Employee Training, Human Resources, Marketing Communications, Sales Operations, B2B, Project Management, Event Management, Community Outreach, Sales Management, Customer Satisfaction, Social Networking, Coaching
Education
American InterContinental University
Bachelors of Arts, Fashion Marketing
Argosy University Los Angeles
Masters of Arts - Education, Educational Leadership
California State University-Northridge
Bachelors of Arts, Communication
DIRECTV June 2012 - Present
SCANA Corporation June 2008 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Aiken Technical College 2008 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
Corbel Solutions, LLC. October 2014 - Present
Cerium Express April 2013 - October 2014
DIRECTV July 2009 - March 2013
Quality Business Machines October 2006 - June 2009
Copeland's Sports February 2002 - October 2006
Skills
Troubleshooting, IP, VPN, VoIP, Wireless Networking, Customer Service, Windows, Microsoft Office, Social Media, Research, Microsoft Word, IPSec, Teaching, QoS, Expert Closer, Relationship Building, Presentations, Highly self-motivated, MPLS Networking, Collaboration, Low Voltage, IP Cameras, Add-On Sales, Local Area Network, Solution Selling, CRM, Forecasting, Proposal Writing, Value Propositions, Strategic Planning, Partnerships, Unified Communications, C-Level Sales, Prospecting New Clients, Firewalls, Lead Generation, Integration, WAN, Networking, Virtualization, Management, Software Installation, Training
Education
American River College 2002 — 2004
Business/Office Automation/Technology/Data Entry
Rio Americano High School 1998 — 2002
Rexair LLC Inventory SpecialistWashington Inventory ServicesJune 2012 - November 2012
DirecTv September 2011 - February 2012
Skills
Inventory, Shipping, Data Entry, Typing, Packaging, Travel, Communication, Critical Thinking, Problem Solving, Cpr Certified, Spreadsheets, Distribution Handling, Information Processing, Speed Inventory, Organization of Product, Microsoft Office..., Works well in a team, Works well individually, data organization, Warehouse Management, Inventory Accuracy, Database Applications, Dependable Team Player
Education
American River College 2013 — 2015
(Currently) AA, Business Administration and Management, General
Progressive Insurance July 2012 - Present
Progressive Insurance December 2010 - July 2012
Dish1Up Satellite August 2010 - December 2010
Freelance July 2006 - June 2010
DIRECTV November 2004 - October 2006
Conference Of Minority Transportation Officials (COMTO) July 2004 - August 2004
Skills
Sales, Customer Service, Customer Satisfaction, Insurance, Event Planning, Merchandising, Strategic Planning, Coaching, Teamwork, Community Outreach, Social Media, CAD, Pattern Design, Visual Merchandising, Styling, Planograms, Performance Management, Brand Consulting, Music Business..., business consulting, Creative Consultation, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Property Damage, Public Speaking, Team Building
Education
Alabama Agricultural and Mechanical University 2004 — 2009
Bachelor of Science (B.S.), Apparel and Textiles
Charles F Brush High School 1997 — 2001
College preparatory
Rivercity Casino June 2011 - Present
Rivercity Casino February 2010 - June 2011
DIRECTV May 2009 - November 2009
Education
University of Alabama in Huntsville 2007 — 2009
Bachelors of Science in Business Administration, Marketing
Alabama Agricultural and Mechanical University 2003 — 2006
na, Marketing
DIRECTV October 2009 - Present
Prosum September 2009 - October 2012
Raymond Entertainment 2010 - 2010
Trident Dental Laboratories September 2007 - March 2009
Triumphant Mortgage, LLC June 2006 - August 2007
Comcast Cable May 2002 - May 2006
Skills
Recruiting, Budgets, Employee Benefits, Project Management, Event Planning, Time Management, Contract Negotiation, Management, Payroll, Sales, Analysis, Leadership, Process Improvement
Education
American River College 2000 — 2002
Business Administration
AAA Auto Club South August 2015 - Present
DIRECTV August 2014 - Present
CenturyLink 1998 - May 2014
Evolution Auto June 2014 - 2014
Orlando Sanford International Airport (SFB) 2013 - December 2013
Skills
Direct Sales, MPLS, Customer Retention, Management, Customer Service, Co-location, Business Process..., Small Business, Training, VoIP, Sales Management, SIP Trunking, Selling, IP, Solution Selling, Broadband, Unified Communications, Cloud Computing, Coaching, Data Center, Sales Process, Sales, Process Improvement, Avaya, Cold Calling, Cross-functional Team..., Team Building, Strategic Planning, Account Management, Call Centers, Mobile Devices, T1, Customer Satisfaction, Contract Negotiation, Metro Ethernet, Negotiation, Operations Management, PRI, Troubleshooting, Team Leadership, Project Management, Salesforce.com, Telecommunications, Sales Presentations, Managed Services, Networking, Time Management, Microsoft Office, Sales Operations
Education
Florida Institute of Technology 2007 — 2016
BA, General Studies
Southern New Hampshire university 2013 — 2015
Operational Business, Business, Management, Marketing, and Related Support Services
American InterContinental University 2011 — 2013
Associate's degree, Business Administration and Management, General
Florida Institute of Technology
Business Administration, Management and Operations
DIRECTV July 2013 - Present
US Digital Media March 2012 - June 2013
The Arizona Republic September 2001 - January 2012
The Herald-Sun June 1999 - March 2000
Skills
Advertising, Social Media, Blogging, Journalism, Editing, Flash, Layout, Marketing, Multimedia
Education
Alabama State University 1992 — 1998
Graphic Design
The Rose Law Firm,LLC March 2015 - Present
DIRECTV 2009 - 2012
Banana Republic June 2006 - December 2009
Proactiv Acne Solution June 2005 - October 2008
Skills
Sales Management, New Hire Orientations, Hiring Employees, Sales Hiring, Sales, Team Management, Visual Merchandising, Customer Retention, Customer Experience, Employee Training, Inventory Management, Payroll, Job Scheduling, Hiring, Microsoft Excel, Process Improvement, Customer Service, Time Management
Education
Alabama A&M University 2003 — 2008
Bachelor of Science (BS), Psychology
Alabama Agricultural and Mechanical University 2003 — 2008
Bachelor's degree, Psychology
Intergraph March 2015 - Present
Verizon August 2014 - February 2015
Alabama A&M University January 2014 - May 2014
DIRECTV March 2011 - March 2012
University of Alabama in Huntsville February 2010 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Alabama Agricultural and Mechanical University 2007 — 2014
Bachelor's Degree, Computer Engineering
Delta Air Lines August 2015 - Present
Seagate Technology October 2014 - May 2015
American Family Insurance June 2014 - October 2014
Washington Gas January 2014 - June 2014
Seagate Technology June 2013 - January 2014
FedEx July 2012 - June 2013
DIRECTV April 2011 - June 2012
QWEST COMMUNICATIONS CORP October 2009 - March 2011
CMS Global IT August 2007 - August 2008
Skills
Java, Java Enterprise Edition, Hibernate, Spring Framework, Tomcat, JSP, JUnit, Ant, Struts, SQL, GWT
Education
Andhra University 2003 — 2007
Bachelor of Engineering (B.E.), ECE
Directv November 2010 - Present
Skills
Call Centers, Customer Experience, Customer Service, Sales, Telephone Skills, Time Management, Customer Support, Leadership, Troubleshooting, Technical Support, Microsoft Office, Team Leadership, Team Building, Training, Customer Satisfaction, Project Management, Microsoft Word, Management, Social Media, Customer Retention
Education
American InterContinental University 2004 — 2006
Bachelor of Fine Arts (B.F.A.), Digital Arts
Moraine Park Technical College 2002 — 2004
Associate's degree, Graphic Communications
Moraine Park Technical College 2002 — 2004
Associate's degree, Graphic Communication - Electronic Prepress
DIRECTV June 2009 - Present
DIRECTV February 2008 - June 2009
Skills
Operations Management, Process Improvement, Customer Satisfaction, Business Process, Management, Team Leadership, Warehousing, Business Process..., Team Building, Logistics, Inventory Management, Logistics Management, Cross-functional Team..., Leadership, Coaching, Customer Service, Telecommunications
Education
Aims Community College 1994 — 1996
Greeley West High School
DIRECTV April 2015 - Present
V.T. Consulting, Inc. February 2014 - March 2015
LG Electronics March 2010 - February 2012
Amirkabir University of Technology Center of Information March 2009 - March 2010
Amirkabir University of Technology Virtual Learning Graduate Center September 2006 - March 2009
Skills
Android Development, Mobile Applications, Android application..., Github, Debugging, JAVA, Eclipse, Android Studio, SQL/SQLite, XML, JSON, Project Management, Google Analytics, Google Adwords, Digital Marketing, Java
Education
Amirkabir University of Technology - Tehran Polytechnic 2006 — 2009
Master’s Degree, Multimedia Networks - IT Engineering
Amirkabir University of Technology - Tehran Polytechnic 2000 — 2005
Bachelor of Science (BSc), Computer Hardware Engineering
Coursera
Coursera
DIRECTV April 2013 - Present
U.S. Marine Corp Reserve July 2009 - February 2015
The Vogue Nightclub June 2011 - April 2012
Jets Pizza February 2011 - July 2011
Skills
Satellite Communications, Satellite TV, Customer Satisfaction, Customer Service, Leadership, Military Experience, Management
Education
American Military University 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Information Technology
Wyotech 2008 — 2009
Diploma, Automotive Technology and High Performance, 3.8
Lotus Coliseum April 2013 - Present
DIRECTV September 2008 - January 2011
Skills
Project Management, Strategic Planning, Microsoft Office, Project Planning, Event Planning, Time Management, Social Media, Social Media Marketing, Corporate Social..., Entrepreneurship, Website Development, Startup Development, Business Planning, Grammar Nazi, Proofreading, Highly Reliable, Networking, Customer Service, Speech Writing, Personnel Management, Public Speaking, Event Management, Leadership, Marketing
Education
University of Montana 2014 — 2017
Bachelor of Business Administration (B.B.A.), Entrepreneurship, Entertainment Management, and Sustainability
Albertus Magnus College 2002 — 2004
Sociology and Communication
IBM August 2013 - Present
Cox Communications May 2011 - July 2013
DIRECTV June 2009 - April 2011
Skills
Recruiting, Customer Service, Talent Acquisition, Human Resources, Hiring, Data Entry, Call Centers, Telephone Skills, Employee Relations, Troubleshooting, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Creative Problem Solver, Quick Learner, MS Windows proficient, Training development..., Proficient computer..., Superior verbal and..., Multi-line Phone, HIPAA, Quality Control, Customer Relations, Analytical and critical..., Technical Recruiting, Interviews, Public Speaking, Team Building, Inventory Control, Supervisory Skills, SLA, Logistics, Cabling
Education
Alcorn State University 2004 — 2009
Bachelor’s Degree, Political Science
U.S. Department of Veterans Affairs March 2015 - Present
MAXIMUS October 2014 - January 2015
DIRECTV June 2010 - October 2012
US Navy November 2001 - October 2009
Skills
Analysis, Microsoft Office, Customer Service, Public Speaking, Leadership, Research, Navy, Government, Policy, Data Entry
Education
NSA (NSOC) 2006 — 2009
GEOSPATIAL Metadata, Military Signal/Geospatial Intelligence
American Public University System 2008 — 2008
General Studies
United States Navy Cryptology 2006 — 2006
NEC-9138, Data Processing and Data Processing Technology/Technician
United States Navy School of Cryptology 2002 — 2002
NER-CTR-004 Certification, Communications ( Collections), Completed
Mendocino College 1996 — 1998
General Studies
McWane Science Center 2015 - Present
Cash Money Taxes 2012 - June 2015
DirectBuy, Inc. February 2011 - September 2011
DIRECTV October 2008 - May 2011
Skills
Accounting, Accounts Payable, QuickBooks, Tax, Account Reconciliation, Tax Preparation, Financial Reporting, Accounts Receivable, General Ledger, Auditing, Microsoft Excel, Financial Accounting, Financial Statements, Bookkeeping, Payroll, Financial Analysis, Microsoft Office, Microsoft Word, Budgets, Income Tax
Education
Ashford University 2012 — 2014
Bachelor of Science (BS), Adult Behavorial Science
Alabama Agricultural and Mechanical University 2000 — 2003
BS, Physics
U.S. Bank June 2013 - Present
DIRECTV February 2006 - March 2013
Skills
Commercial Banking, Credit, Banking, Loans, Retail Banking
Education
American InterContinental University
Business administration AA, Criminal Justice/Law Enforcement Administration
DIRECTV February 2008 - July 2015
CENTERLINE CONCEPTS, INC. September 2007 - December 2007
JAMES A SEWELL AND ASSOCIATES April 2007 - September 2007
Skills
Customer Service, Telecommunications, Team Leadership, Project Management, Leadership, Process Improvement, Team Building, Training, Customer Satisfaction, Call Centers
Education
American River College
Associate of Science (A.S.), Engineering
AT&T Mobility May 2012 - May 2015
DIRECTV October 2010 - March 2012
FedEx Office August 2007 - August 2010
Skills
Microsoft Office, Public Speaking, Team Building, Customer Service, Leadership, Training, Microsoft Word, Microsoft Excel, Strategic Planning, Social Networking, Management, Team Leadership, Social Media, Time Management, Coaching, Research, Marketing, PowerPoint, Sales, Community Outreach, Customer Satisfaction, Sales Management, Budgets, Account Management, Teaching, Nonprofits, Troubleshooting, Outlook, Direct Sales, Teamwork, Social Media Marketing, Analysis, Marketing Strategy, Networking, Retail, Telecommunications, Inventory Management, Customer Experience, Wireless, Process Improvement, Cross-functional Team..., Facebook, Strategy, Entrepreneurship, Advertising, Project Management, Program Management, Public Relations, Event Planning, Recruiting
Education
Alabama Agricultural and Mechanical University 2003 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sparkman High School 2000 — 2003
Advanced high school diploma
Spectrum Reach April 2015 - Present
Wzdx TV August 2014 - Present
DIRECTV July 2007 - August 2014
Skills
Television, Broadcast, Video, Advertising, Customer Service, Video Production, Digital Media, Video Editing, Public Relations, Final Cut Pro
Education
Strayer University (AL) 2009 — 2012
Master of Business Administration (MBA), Public Administration
Alabama Agricultural and Mechanical University 2003 — 2008
Bachelor of Science (BS), Telecommunications
DIRECTV March 2015 - Present
West Corporation July 2014 - January 2015
Redstone at Home July 2014 - December 2014
Home Instead Senior Care July 2013 - July 2014
Forever 21 July 2011 - April 2014
Education
Alabama Agricultural and Mechanical University 2011 — 2014
Bachelor of Education (B.Ed.), Kinesiology and Exercise Science
USI July 2015 - Present
DIRECTV March 2013 - August 2014
McDonald's Corporation October 2011 - March 2013
Skills
Cash Handling Experience, Cash Register, Fast Food, Time Management, Customer Service, Customer Satisfaction, Teamwork, Microsoft Office, Data Entry, Food Service, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Team Leadership, Telephone Skills, Inventory Management, Training, Call Centers, Customer Experience
Education
Alabama Agricultural and Mechanical University 2010 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Leadership DeKalb September 2015 - Present
Leadership DeKalb July 2015 - September 2015
U.S. House of Representatives May 2014 - August 2014
Alabama Law Institute January 2014 - June 2014
Atlanta City Council Post 2 At Large Campaign August 2013 - December 2013
International Service Council of Alabama May 2012 - August 2013
Elect Curcuit Court Judge Campaign June 2012 - January 2013
Best Buy August 2008 - January 2013
DIRECTV March 2011 - July 2012
Regency Health Associates, Inc. May 1994 - August 2009
Skills
Leadership, Marketing, Social Media, Customer Service, Public Speaking, Teamwork, Management, Social Networking, Analysis, Event Planning, Customer Satisfaction, Microsoft Office, Research, Training, Data Entry, Time Management, Market Research, PowerPoint, Networking, Outlook, Social Media Marketing, Event Management, Team Leadership, Employee Training, Marketing Strategy, Retail, Inventory Management, Sales, Facebook, Online Marketing, Photoshop, Public Relations, HTML, Financial Analysis, Advertising, Organization, Data Collection, Collections, Merchandising, Politics, Events Coordination, Payroll, Political Campaigns, Campaign Management, Coordinating Special..., Clerical Work, HR Policies, Interviews, Invoicing, Budgets
Education
Alabama Agricultural and Mechanical University
Bachelor of Science (BS), Business Administration - International Business
Precision for Value May 2015 - Present
Ogilvy CommonHealth Worldwide June 2011 - May 2015
Veraxis Health Communications December 2009 - June 2011
Helix Medical Communications February 2007 - November 2009
Strategic HealthCOM March 2006 - February 2007
PromoShop November 2000 - February 2006
DIRECTV June 1995 - November 2000
Development Dimensions International 1992 - 1994
Skills
Cross-functional Team..., Account Management, Program Management, Healthcare, Marketing Communications, Strategic Planning, Oncology, Pharmaceuticals, Sales, Project Management, Pharmaceutical Industry, Management, Market Research, Advertising, Budgets, Start-ups, Time Management, Marketing, Business Development, Marketing Strategy, Integrated Marketing, Strategy, Leadership, Customer Service
Education
Centenary College 2009 — 2012
Bachelor's degree, Business Administration
American University 1984 — 1984
Human Resources Management
Montgomery College 1982 — 1983
Food and Beverage Management
Accountemps 2000 - Present
White Oak Frozen Foods 2014 - 2014
Cana's Feast Winery, LLC June 2005 - August 2009
DIRECTV June 1996 - May 1999
Education
Chemeketa Community College 2007 — 2011
Associate's degree, Accounting and Business/Management
American InterContinental University 1992 — 1996
Associate of Arts (AA), Accounting and Finance
DIRECTV April 2014 - Present
SignatureMD August 2013 - April 2014
Robert Half International March 2013 - August 2013
Robert Half International August 2011 - February 2013
DBI Beverage, Inc. April 2010 - August 2011
Sutter Health November 2010 - December 2010
Digi International June 2008 - June 2009
Skills
Access, MS Project, Microsoft Office, Microsoft Excel, SQL, Visual Basic, HTML, XHTML, Microsoft Word, Analysis, Training, Project Management, Process Improvement, French, Business Intelligence, SDLC, SharePoint, Analytics, Data Analysis, Recruiting, Management, Microsoft Project
Education
American River College 2010 — 2011
Associate, Database Management
Sacramento City College 2009 — 2010
Associate, Management in Information Science
University of California, Los Angeles 2003 — 2007
Bachelor's, History & French
Institut d'Etudes Politiques de Lyon 2005 — 2006
Certificate, Political Science
Harris Home May 2010 - Present
Harris Home for C April 2010 - Present
DIRECTV June 2008 - November 2009
Cingular Wireless/ West Corporation October 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Non-profits, PowerPoint, Community Outreach, Social Services, Case Managment, Fundraising, Program Development, Adolescents, Nonprofits, Management, Customer Satisfaction
Education
Alabama Agricultural and Mechanical University 2011 — 2013
Master of Social Work (M.S.W.), Family and Child Welfare
Alabama Agricultural and Mechanical University 2004 — 2010
Bachelors of Social Work
Bultz Law Offices May 2015 - Present
Moore, Johnson & Saraniti February 2007 - October 2014
DIRECTV March 2004 - February 2006
AT&T May 2002 - March 2004
J.D. Edwards June 1999 - March 2001
AT&T February 1997 - May 1999
Skills
Project Planning, Microsoft Word, Process Improvement, Software Documentation, Litigation, Project Management, Civil Litigation, Westlaw, Contract Negotiation, Legal Research, Business Intelligence, Business Analysis, Business Process..., Business Process, Management, Integration, Enterprise Software, Professional Services, Leadership, CRM, Litigation Support
Education
Pierce College 2007 — 2009
Bachelor's Degree, Legal Studies, Summa Cum Laude
Horry Georgetown Technical College 2006 — 2007
Associate's Degree, Legal Studies Summa Cum Laude
American InterContinental University 1992 — 1995
Dual Associates, Graphic Design & Marketing
University of Southern Maine 1991 — 1992
Undergrad Coursework, Criminology
American Apparel August 2012 - Present
American Apparel January 2012 - August 2012
Solution Ready January 2010 - November 2011
DIRECTV March 2009 - December 2009
California State University, San Bernardino September 2008 - January 2009
KIWI Indian Motorcycle Company 2008 - 2009
California State University San Bernardino July 2008 - December 2008
California State University, San Bernardino 2006 - 2007
Skills
PHP, JavaScript, CSS, HTML, MySQL, Apache, CMS, Databases, Joomla, Web Development, Dreamweaver, Programming, Integration, XHTML, OS X, Servers, WordPress, Email Marketing, Access, Drupal, Troubleshooting, Front-end, System Administration, Linux, Web Applications, Database Design, OOP, Microsoft SQL Server, AJAX, CentOS, ASP.NET, XML, Ubuntu, IIS, SQL
Education
California State University-San Bernardino 2002 — 2007
Bachelor, Computer Systems
AMA University
Certificate, Computer System Design and Programming
Verizon wireless October 2014 - Present
QualityHealth May 2008 - September 2014
CRG January 2006 - May 2008
Asurion 2007 - 2008
DIRECTV 2006 - 2007
Mysore petrochemicals 2001 - 2004
Mysore petrochemicals 2001 - 2004
Skills
Test Cases, Software Quality..., Testing, Quality Assurance, Selenium, Quality Center, Strategy, SAP, Test Planning, Agile Testing, QTP, Regression Testing, Requirements Management, Project Coordination, Test Automation, Business Analysis
Education
Amravati University 1993 — 1997
BTech, Chemical Technology
ST Joseph High School
DIRECTV 2010 - Present
Publicis Groupe 2009 - 2010
McCann Worldgroup Retail 2007 - July 2009
Arnold Worldwide 2006 - 2007
TBWA\Chiat\Day 2004 - 2006
American International Group December 2002 - April 2004
Skills
Integrated Marketing, Digital Marketing, Advertising, Digital Strategy, Digital Media, Interactive Marketing
Education
University of Massachusetts, Amherst 1998 — 2002
BA, Economics Major, Mathematics Minor
American University in Bulgaria 2000 — 2001
Study Abroad, Economics, Mathematics
Element 8 Entertainment August 2014 - Present
BarleyCove January 2014 - Present
DIRECTV January 2007 - December 2013
DIRECTV June 1996 - December 2006
AT&T June 1989 - December 1995
United States Peace Corps June 1993 - May 1995
Skills
Television, Digital Media, Broadcast, New Media, Strategic Partnerships, Entertainment, VOD, Content Strategy, Television Programming, Creative Content..., Team Leadership, Marketing, International..., International Relations, Strategy, Video, Strategic Communications, Creative Direction, Advertising, Digital Marketing, Digital Strategy
Education
Albright College
BS, Business/French/International Relations
Institute for American Universities, Avignon, France
French Language, Literature & Philosophy
eBay June 2011 - Present
DIRECTV December 2007 - May 2011
Nokia Siemens Networks November 2005 - July 2007
Satyam September 2003 - November 2005
Education
Andhra University 1999 — 2003
B.E, Electronics & Instumentation
VSV
DIRECTV April 2011 - Present
The Allant Group November 2008 - April 2011
Harris Bank July 2006 - November 2008
Washington Mutual February 2005 - December 2005
National Science Foundation 2002 - 2002
Education
Alabama Agricultural and Mechanical University 1999 — 2003
DePaul University
Illinois Institute of Technology
DIRECTV August 2009 - Present
Skills
Customer Service
Education
Alamance Community College 2009 — 2013
Associate's degree, Computer Technology/Computer Systems Technology
Private Schools Accounts Payablewakefield capital llcAugust 2007 - June 2008
DIRECTV May 1997 - 2002
Digitrans 1995 - 1996
Skills
Financial Analysis, Editing, General Ledger, Microsoft Office, Accounts Payable, Analysis, Team Building, Nonprofits, Research, Budgets
Education
Ambassador University 1991 — 1995
B.A., Liberal Arts - Psychology
Edison State College
DIRECTV October 2005 - Present
Skills
Civil Litigation, Commercial Litigation, Personal Injury..., Legal Writing, Licensing, Intellectual Property, Legal Assistance, Litigation, Legal Research, Litigation Support, Fraud, Copyright Law, Corporate Governance, Corporate Law, Mediation, Employment Law, Investigation, Trademarks, Joint Ventures, Entertainment Law, Westlaw, Private Investigations, Legal Compliance, Litigation Management, Management, Trials, Customer Service
Education
Algonquin College of Applied Arts and Technology
Law Clerk
Carelton University
Bachelor's degree, Law
DIRECTV November 2011 - Present
Banco de Credito del Peru August 2011 - October 2011
Strategic North June 2010 - September 2010
DirecTV March 2006 - August 2009
Roche May 2003 - February 2006
Roche November 2001 - April 2003
Skills
Leadership, Process Improvement, Change Management, Supply Chain Management, Procurement, Project Management, Project Planning, Customer Experience, Customer Satisfaction, Operations Management, Supply Chain, Forecasting, Start-ups, Engagement, Srategy implementation, NPS, Strategy, Management, Performance Management
Education
University of Manchester - Manchester Business School 2009 — 2011
Master, MBA
Universidad de Lima 1994 — 1999
Bachelor, Industrial Engineer
DIRECTV May 2014 - Present
DIRECTV May 2013 - April 2014
DIRECTV August 2012 - November 2013
DIRECTV November 2004 - June 2013
DIRECTV 2010 - 2013
Skills
Editing, Broadcast, Television, Video Production, Broadcast Television, Video Editing, Entertainment, Digital Media, New Media, Film Production, Reality, Documentaries, Producing, Quantel, Video, Post Production, HD Video, Camera, Media Production, Field Producing, Digital Video, Broadcast Journalism
Education
American University 1997 — 2001
Bacheolor's, Broadcast Journalism, Sociology Minor
Loyola High School 1993 — 1997
Cornerstone Psychological Services 2012 - Present
DIRECTV 2001 - 2009
Skills
Mental Health, Group Therapy, Adolescents
Education
University of Alabama in Huntsville 2004 — 2007
B.A., Psychology
Alabama Agricultural and Mechanical University
Bostrom Broadcast Design, Inc. 2005 - Present
DIRECTV 2010 - 2011
DIRECTV 2010 - 2011
Ascent Media 2004 - 2010
The Systems Group 2009 - 2009
Sony Systems Integration 1995 - 2004
ASKYB 1995 - 1997
Skills
VOD, Sound, Engineering, HD Video, Video, Video Production, IPTV, Digital TV, System Design, System Architecture, Broadcast Engineering, Digital Asset Management, Broadcast Television, Streaming Media, Digital Video, Television, Post Production, Systems Engineering, Satellite Communications, Camera, Integration, MPEG, Project Management, Broadcast, Digital Media, Satellite, RF, Digital Signage, AV
Education
Colorado State University 1978 — 1978
electronics, engineering
Aims Community College 1977 — 1978
electronics, engineering
Colorado State University-Pueblo 1972 — 1973
electronics
Ericsson June 2014 - Present
Ericsson November 2009 - Present
3M May 2009 - August 2009
Hertz Rental car May 2007 - May 2009
Johnson & Johnson May 2006 - December 2006
DIRECTV June 2003 - May 2006
Purdue University May 2005 - August 2005
Skills
Business Analysis, Project Management, Systems Analysis, Team Leadership, Leadership, Thought Leadership, Quality Assurance, Data Analysis, Database Design, Six Sigma, Quality Management, Lean Manufacturing, Relational Databases, Statistics, Database Admin, Cross-functional..., Process Improvement, Telecommunications, Vendor Management
Education
Alabama A&M University 2008 — 2011
M.S, Industrial Management
Alabama Agricultural and Mechanical University 2002 — 2009
B.S, Computer Science
Jo-Lin April 2015 - Present
DIRECTV January 2014 - May 2014
GC Services May 2013 - December 2013
InfoCision Management Corporation January 2013 - May 2013
Home February 2010 - January 2013
Cloud 10 November 2005 - February 2010
Skills
Call Centers, Training, Customer Experience, Customer Satisfaction, Coaching, Data Entry, Outlook, Call Center, Customer Service, Process Improvement, Microsoft Office, Windows, Troubleshooting, Workforce Management, Performance Management, Operations Management, Consumer Debt, Collections, Management, Leadership, Time Management, Team Leadership, Microsoft Excel, Team Building, Vendor Management, Account Management, System Administration, Customer Retention, nurse's aide, Geriatric Nursing, extended care facility
Education
Ashford University 2011 — 2014
Sociology, Sociology, 3.0-3.5
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Administration
American Red Cross December 2014 - Present
DIRECTV April 2011 - March 2014
West Corporation October 2007 - August 2010
Cinram June 2004 - September 2006
Skills
Management, Leadership, Training, Customer Service, Customer Experience, Call Centers, Customer Satisfaction, Problem Solving, Customer Retention
Education
Alabama Agricultural and Mechanical University 2004 — 2008
Bachelor of Science, Business Administration Logistics and Supply Chain Mangaement
US Security Associates August 2011 - Present
DIRECTV November 2008 - October 2010
DIRECTV July 2007 - November 2008
DIRECTV April 2005 - July 2007
Repolesk, Inc. February 1999 - April 2005
Shamrock Sports Bag Mfg Company May 1996 - February 1999
Hibbett Sporting Goods May 1994 - June 1996
US Army April 1974 - May 1994
Skills
People Skills, Spreadsheets, Instructional Design, Peachtree, Confidentiality
Education
Alabama Agricultural and Mechanical University 1999 — 2012
Masters, Accounting
US Army 1974 — 1994
NA, NA
Columbia College 1989 — 1993
BS, Business with Accounting minor
iLink Systems April 2009 - Present
DIRECTV December 2009 - March 2013
Wipro Technologies December 2003 - March 2009
Skills
SOA, SDLC, Software Project..., Weblogic, JSP, J2EE Application..., EJB, Hibernate, Java, XML
Education
Andhra University
BVM High School, RJY
DIRECTV December 2002 - Present
Skills
Management, Customer Service, Project Management, Leadership, Marketing, Team Leadership, Telecommunications, Training, Public Speaking, Strategy, Cross Functional Team..., Analytics
Education
Capella University 2005 — 2010
Master of Science (M.S.), Psychology
Alabama Agricultural and Mechanical University 2000 — 2005
Bachelor of Arts (B.A.), Psychology
DIRECTV May 2011 - Present
Launch Pad March 2010 - February 2011
Skills
Human Resources, Quality Assurance, Public Administration, Marketing Management, Executive Development, Mentoring New Hires, Marketing Communications, Office Administration, Coaching, Microsoft Word, Windows, Research, English, Microsoft Office, Customer Service, Outlook, Event Planning, HTML, PowerPoint, Budgets, Microsoft Excel
Education
American Career College 1997 — 1998
Associate's degree, Business Administration, Management and Operations, B-
Los Angeles Southwest College
Pending, Business, Management, Marketing, and Related Support Services, B+
American Cancer Society August 2009 - Present
Target September 2005 - Present
Target Superstore January 2005 - Present
University Place Elementary School September 2010 - October 2010
Janice's January 2010 - June 2010
Madison County Department of Human Resources March 2010 - April 2010
DIRECTV May 2005 - July 2005
Education
Argosy University Phoenix 2011 — 2013
mba
Alabama Agricultural and Mechanical University 2001 — 2010
Bachelor of Science, Psychology; Human Development and Family Studies
DIRECTV, Inc August 2005 - January 2012
DIRECTV August 2002 - January 2012
West Teleservices August 2002 - August 2005
West Teleservices August 2002 - August 2005
Skills
Training, Technical Support, Customer Retention, Call Centers, Policy, Performance Management, Process Improvement, Customer Experience, Employee Relations, Leadership Development, Outlook, PeopleSoft, Microsoft Office, Project Management, Coaching, Employee Training, Instructor-led Training, Visio, Troubleshooting, Interviews, Public Speaking, Data Entry, Onboarding, PowerPoint, Organizational..., Conflict Resolution, New Hire Orientations, Business Analysis, Call Center, Customer Service, Human Resources, Leadership, Management, Microsoft Excel, Quality Assurance, Recruiting, Talent Management, Team Building, Team Leadership, Training Delivery, Vendor Management
Education
Alabama A&M University 1998 — 2008
B.S, Management Information Systems
Alabama Agricultural and Mechanical University 1997 — 2008
B.S., Management Information Systems
DIRECTV September 2011 - Present
DIRECTV July 2011 - Present
worthy foes June 2006 - Present
baltimoe 48 hour film project 2006 - 2013
baltimoe 48 hour film project 2006 - 2013
mendelsohn development co. February 1989 - 2005
Skills
Film Production, Film, Avid Media Composer, Documentaries, Post Production, Producing, Television, Video Editing, HD Video, Video, Media Production, Video Production, Feature Films, Final Cut Pro
Education
American University 1983 — 1992
Bachelor's degree, Literature/Cinema Studies
mcdonogh 1971 — 1983
DIRECTV March 2014 - Present
Macy's July 2013 - March 2014
Estee Lauder January 2012 - May 2013
BRTRC August 2008 - May 2011
Archway Marketing Services September 2005 - August 2008
Skills
Process Improvement, CRM, Management, E-commerce, Project Management, Budgets, Social Media, Account Management, Cross-functional Team..., Program Management, Marketing, Project Planning, Event Management, Marketing Strategy, Team Leadership, Software Documentation, Client Relationship..., Leadership, Agile & Waterfall..., Project Implementation, Project Delivery, Product Management, User Interface, Usability, Email Marketing, Website Testing, Quality Assurance, Process Development, MS Project, MS Office Suite, Contract Negotiation, Photoshop, Retail, Vendor Management, SDLC, Mac OS, iOS, User Experience, Mobile Devices, Active DoD Secret..., Microsoft Office, Agile Methodologies
Education
American University 2000 — 2004
Bachelor’s Degree
Target Distribution Ctr June 2015 - Present
DIRECTV July 2013 - Present
Chick-fil-A Corporate December 2011 - July 2013
Cold Stone Creamery August 2011 - February 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Public Speaking, Time Management, Leadership, Event Planning, Event Management, Social Media, Team Leadership, Warehousing, 360 Feedback
Education
Alabama Agricultural and Mechanical University 2010 — 2014
Alabama A &M University
B.S, Logistics and Supply Chain Management
Directv 2007 - 2007
Directv 2007 - 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel
Education
Alabama Agricultural and Mechanical University 2006 — 2008
Psychology
Lane College 2004 — 2006
Apria Healthcare July 2013 - September 2013
Convergys May 2011 - June 2013
DIRECTV July 2007 - June 2010
Advanced America Cash Advance February 2007 - July 2007
Dish Network June 2003 - February 2007
Skills
Call Center, Customer Satisfaction, Communicaitons, Software Documentation, Troubleshooting, Time Management, Technical Support, Customer Service, Program Management, Sales, Teamwork, Invoicing, Security, Insurance, Data Entry, Workforce Management, Credit, Customer Experience
Education
American InterContinental University 2012 — 2016
Bachelor's degree Information Technology, Concentration: Specialization in Digital Investigations
Humana June 2012 - Present
Ameritox May 2010 - January 2012
Phoebe Sumter Medical Center November 2009 - May 2010
DIRECTV July 2008 - December 2009
Kohl's Department Stores November 2007 - July 2008
Teleperformance September 2003 - August 2005
Coats January 2000 - December 2000
Skills
Medical Devices, Hospitals, Laboratory, Healthcare, Lifesciences, Drug Testing, Medical Terminology, Leadership, Data Entry, Management
Education
Albany State University 2006 — 2007
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Albany Technical College 2001 — 2003
Practical Nursing, Vocational Nursing and Nursing Assistants
HyperbaRXs Administrative Services February 2015 - Present
The Bailey Agency School of Fashion January 2015 - Present
Self Employed August 2008 - Present
@ Homes Realty Group Huntsville March 2014 - September 2014
DIRECTV August 2012 - March 2014
Alabama A&M University August 2010 - May 2012
Alabama A&M University January 2009 - August 2010
Skills
Web Design, Digital Photography, InDesign, Graphics, Layout, Social Media, Marketing, Illustrator, Graphic Design, Dreamweaver, Editing, HTML, Illustration, Photoshop, Email Marketing, Social Networking, Vector Illustration, Typography, Portrait Photography, Brochures, Video Editing, Publishing, Newsletters, Public Relations, Event Photography, Commercial Photography, Publications, Adobe Creative Suite, Creativity, Competitive Analysis, Logo Design, Selling, Corporate Identity, Corporate Branding, QuickBooks, Bank Reconciliation, Payroll, Accounting, Real Estate, Real Estate Transactions, Lead Management, Microsoft Office
Education
Alabama Agricultural and Mechanical University 2008 — 2012
Bachelor's degree, Graphic Design, 3.2
Ms Department of Human Services April 2013 - Present
Mississippi State Hospital January 2011 - Present
United Online Student Assistance April 2010 - August 2013
Kelly Services February 2013 - April 2013
DIRECTV November 2010 - January 2011
US Census Bureau April 2010 - September 2010
Waffle House September 2003 - March 2010
Denny's April 2000 - September 2003
Skills
Microsoft Office, Direct Marketing, Strategic Planning, Management, Communication, Team Leadership, Leadership Development, Educational Leadership, Hospitals, Restaurants, Customer Retention, Direct Sales, Customer Service, Customer Satisfaction, Organizational..., Budgets, Human Resources, Business Strategy, Training, Analysis, Change Management, Leadership, Sales, Time Management, Public Speaking, Microsoft Excel, Coaching, PowerPoint, Team Building, Employee Relations, Recruiting, Healthcare, Administration, Employee Benefits, Process Improvement, Performance Management
Education
Northcentral University 2013 — 2017
Doctor of Philosophy (Ph.D.), Public Administration and Social Service Professions
Grand Canyon University 2012 — 2016
Doctoral, Industrial and Organizational Psychology
American InterContinental University 2009 — 2012
Master of Business Administration (MBA), Operations Management and Supervision, 4.0
DIRECTV June 2010 - September 2011
Mental Health of Decatur, AL January 2010 - May 2010
Education
Alabama Agricultural and Mechanical University 2011 — 2013
Bachelor of Arts (B.A.), Social Work
Alabama Agricultural and Mechanical University 2011 — 2013
Bachelor of Arts (B.A.), Social Work
Heatcraft Worldwide Refrigeration June 2013 - Present
Kroger January 2011 - June 2013
Kroger November 2009 - January 2011
DIRECTV May 2004 - October 2009
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Root Cause Analysis, Cross-functional Team..., SPC, Process Engineering, Continuous Improvement, FMEA, Machine Learning, Matlab, Octave, Neural Networks, DMAIC, Kaizen, Value Stream Mapping, PowerPivot, Minitab, R, SVM, Business Process..., Project Management, Design of Experiments, 5S, Visio, Data Analysis, Text Analytics, Logistic Regression, CART, Data Mining, Change Management, Statistical Modeling, C#, Python, Recommender Systems, Business Process Mapping, Leadership, Manufacturing, Analysis
Education
Kennesaw State University 2015 — 2017
Master of Business Administration (MBA)
Alabama Agricultural and Mechanical University 2003 — 2008
Bachelor of Science (BS), Electrical Engineering
Coursera
edX
Sonoco April 2013 - Present
LBMC March 2012 - April 2013
DIRECTV September 2008 - February 2011
American Cellular November 2007 - September 2008
Skills
Accounting, Financial Reporting, Financial Analysis, Accounts Payable, Auditing, Financial Accounting, Account Reconciliation, Accounts Receivable, QuickBooks, General Ledger, Internal Controls, Microsoft Excel, Payroll, ADP Payroll, Kronos Timekeeping, Citrix, Microsoft Office, Journal Entries, Invoice Processing, Month End Close, Monthly Close Process, Year End Accounts, Payroll Taxes, Quarterly Taxes, Variance Analysis
Education
American InterContinental University 2006 — 2008
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Columbia State Community College 2004 — 2006
Associate's degree, Accounting and Finance
DIRECTV May 2013 - Present
Arise Virtual Solutions Inc. 2011 - 2012
Teleperformance November 2009 - December 2010
Skills
Active Listening, Conflict Resolution, Creative Problem Solving, Troubleshooting, Telecommunications, Customer Service, Telephone Skills
Education
Georgia Perimeter College 2011 — 2013
Associate of Science (AS), Business Administration and Management, General
Albany State University 2007 — 2010
Sublimefind May 2013 - Present
DIRECTV 2012 - 2013
Future Energy Savers 2012 - 2013
Education
Westwood College-Denver South 2012 — 2013
Alabama Agricultural and Mechanical University 2011 — 2012
Business, Management, Marketing, and Related Support Services
DIRECTV May 2003 - Present
Skills
Troubleshooting, Telecommunications, Technical Support, TCP/IP, Computer Hardware, Networking, Wireless, Windows 7, Testing, Windows 8.1
Education
Alabama Agricultural and Mechanical University 2001 — 2008
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Allstate April 2014 - Present
Allstate April 2014 - Present
DIRECTV 2000 - 2014
DIRECTV 2000 - 2014
State Farm July 2004 - December 2013
Skills
General Insurance, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Insurance, Casualty, Term Life Insurance, Life Insurance, Liability, Health Insurance, Disability Insurance, Commercial Lines, Whole Life
Education
American InterContinental University 2008 — 2011
Bachelor of Business Administration (B.B.A.)
Andress High School 1996 — 1999
High Schooll
American InterContinental University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Qualitest Pharmaceuticals March 2014 - Present
DIRECTV May 2013 - March 2014
Skills
Microsoft Word, Microsoft Excel, Leadership, Microbiology, SOP, cGMP manufacturing, Pharmaceutical Industry, Validation, Laboratory
Education
Alabama A&M University Graduate School 2013 — 2015
Master's Degree, Biology w/ a concentration in Microbiology
Alabama A&M University Graduate School 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Biology, General
TeleDirect Communications May 2014 - Present
Apple August 2008 - August 2009
DIRECTV June 2004 - August 2008
Skills
Microsoft Excel, Customer Service, Technical Support, Computer Science, Data Entry
Education
American River College
Boise State University
University of Alabama in Huntsville June 2012 - Present
DIRECTV July 2010 - June 2012
LSI Research Inc May 2007 - August 2009
Education
Alabama Agricultural and Mechanical University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Paul Quinn College 2005 — 2009
Business Administration and Management, General
Apple July 2015 - Present
Sutherland Global Services October 2014 - March 2015
DIRECTV May 2011 - October 2014
AT&T August 2003 - April 2012
Education
American Public University System 2011 — 2015
Bachelor's degree, Criminal Justice and Corrections
Aramark Uniform Services September 2013 - Present
SAIC January 2012 - June 2013
DirecTV July 2006 - December 2011
Skills
Hyperion, Cognos ReportNet, Costpoint, Wide Area Work Flow..., Office/Accounting..., Inventory..., Supplies/Materials..., Project Management, Vendor Bids/Management, Billing Reconciliation..., Policies/Procedures, Contract Compliance, Complex Problem Solving, Internal/External..., Client Relations, Account Management, Contract Negotiation, Quality Assurance, Report Documentation, Team Leader/Motivator, Recordkeeping, Event..., Analysis, Customer Service, Leadership, Management, Team Leadership, Process Improvement
Education
Alabama Agricultural and Mechanical University 1999 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 2.9