Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
Schneider Electric March 2014 - Present
Discover Financial Services September 2013 - February 2014
Arizona State University August 2012 - May 2013
Arizona State University August 2012 - May 2013
Energy Policy and Planning Office of Thailand June 2012 - August 2012
Arizona State University August 2011 - May 2012
MU After Dark Initiative August 2011 - March 2012
Education
Arizona State University 2010 — 2013
Bachelor of Science (B.S.), Sustainability, Junior
Arizona State University 2010 — 2013
Bachelor of Science (B.S.), City/Urban, Community and Regional Planning, Junior
Washtenaw Community College 2008 — 2010
Occupational Studies, Web Development
Washtenaw Technical Middle College 2007 — 2010
loanDepot July 2014 - Present
Quicken Loans January 2013 - July 2014
Discover Financial Services March 2012 - January 2013
Albertsons June 2007 - January 2012
Skills
Microsoft Office, Customer Service, Advertising, Sales Management, Store Management, Pricing, Operations Management, Human Resources, Customer Satisfaction, Retail, Retail Sales, Inventory Control, Loss Prevention, Sales, Time Management, Purchasing
Education
Arizona State University 2010 — 2014
BS, Communications
Bonanza High School 2006 — 2010
High School Diploma
Cox Business November 2012 - Present
Cox Business June 2009 - October 2012
Cox Communications March 2006 - May 2009
Discover Financial Services January 2000 - December 2005
Skills
Account Management, Sales, Cold Calling, Marketing, Sales Management, Lead Generation, Solution Selling, Process Improvement, Direct Sales, Selling, Sales Process, Leadership, Customer Satisfaction, Business Development, Strategy
Education
Arizona State University 2001 — 2005
Bachelor of Science (BS), Marketing
Arizona State University - W. P. Carey School of Business 2001 — 2005
Bachelor of Science (B.S.), Marketing
Bridgeforce July 2013 - Present
Direct Energy May 2012 - July 2013
Barclays Bank January 2010 - April 2012
Discover Financial Services August 2006 - December 2009
GE Money 2004 - 2006
Providian Financial April 2003 - December 2004
Bank One - Chase Card Services 1998 - 2003
Education
Arizona State University
Bachelors
Uber November 2014 - August 2015
Netflix September 2011 - October 2014
ACS - Tigard November 2010 - February 2011
Discover Financial Services December 2007 - August 2010
Great American Senior Benefits - Phoenix June 2007 - November 2007
Farmers Insurance September 2006 - April 2007
Academy Mortgage Corporation June 2005 - September 2006
Tempe Dodge September 2003 - June 2005
Sharp Shooter Imaging aka Grand Canyon Railway September 2002 - October 2003
Giant Industries, Inc. May 2000 - October 2002
Skills
HTML, CSS, JavaScript, Troubleshooting, Windows 7, Visual Basic, Microsoft Office, OS X, Technical Support, Training, Customer Service, Networking, Sales, Marketing, Call Centers, Time Management, Management, Team Building
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Web development, 3.12
Arizona State University 2004 — 2005
Photography
Northern Arizona University 2000 — 2003
no, Photography
Discover Financial Services August 2014 - Present
State of Arizona March 2014 - August 2014
Best Buy May 2010 - March 2014
Liberty Tax Service January 2009 - May 2010
Sports Cards AZ November 2005 - January 2009
Bally Total Fitness May 2001 - May 2004
Bank One March 2000 - February 2001
Bank of America November 1997 - January 2000
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Training, Sales Growth, Employee Engagement, Employee Training, Supervisory Management, Supervisory Experience, Customer Experience, Big Box, Comping, Schedules, Motivation, Sales Management, Profitable Growth, Selling Skills, Psychology, Team Leadership, Strategic Leadership, Revenue & Profit Growth, Customer Satisfaction, Customer Service, Long-term Customer..., Customer Retention, Employee Recognition, Hiring, Retail, Sales Operations, Sales, Retail Sales, Store Management, Profit, Merchandising, Visual Merchandising, Employee Management, Microsoft Office, People Skills, Coaching, Loss Prevention, People Development, Interviews, Time Management, Hiring Employees, Driving Results, Building Relationships, Child Development, Case Management, New Hire Training, Cultural Diversity
Education
Arizona State University 2009 — 2011
BS, Psychology
Arizona State University 2009 — 2011
Bachelor of Science (B.S.), Psychology
USAA April 2014 - Present
Vanguard January 2014 - March 2014
Arizona Central Credit Union August 2010 - December 2013
Discover Financial Services December 2008 - August 2009
Wells Fargo September 2006 - July 2008
Skills
Mortgage Lending, Credit, Loans, Sales, Mutual Funds, Banking, Commercial Banking, Investment Banking, Fraud Detection, Credit Cards, Debit Cards, Property & Casualty...
Education
Arizona State University 2006 — 2013
Bachelor's degree, Business/Corporate Communications, 3.0
Angels For Mom August 2013 - Present
Angels For Mom April 2013 - Present
Arizona State University April 2009 - February 2012
Discover Financial Services May 2008 - January 2009
Skills
Caregiving, Payroll, Office Administration, Health Insurance, Case Managment, Public Speaking, Time Management, Payroll Taxes, Accounts Payable, Account Management
Education
Arizona State University 2008 — 2015
Bachelor of Science (BS), Biochemistry
It Works Global May 2014 - Present
Discover Financial Services January 2013 - Present
Circle K March 2010 - January 2013
Skills
Customer Satisfaction
Education
Arizona State University 2012 — 2015
Bachelor's degree, Business Communications
Greenlee (Textron) October 2014 - Present
Marmera Creative January 2014 - September 2014
Arizona State University August 2013 - December 2013
Arizona State University January 2013 - December 2013
Arizona State University January 2013 - May 2013
Efficient Support Solutions, LLC April 2011 - August 2011
KoBay Financial May 2010 - September 2010
Discover Financial Services March 2007 - September 2008
Skills
Product Management, Product Development, Telecommunications, Product Marketing, Mechanical Engineering, Modeling, Process Improvement, Project Management, Design Engineering, Engineering, Fiber Optics, Ethernet, Microsoft Office, SAP, Advertising, Public Speaking, Sales, PowerPoint, Wireless, Brand Development, Machining, Business, Manufacturing, Web Design, Mobile Devices, Matlab, Finite Element Analysis, Solidworks, Materials Science, Polymer Composites, Testing, Analysis, Copper
Education
Arizona State University 2012 — 2013
Master's degree, Mechanical Engineering, 3.93
Arizona State University 2008 — 2012
Bachelor's degree, Mechanical Engineering, 3.68
Discover Financial Services May 2014 - Present
Discover Financial Services August 2012 - January 2013
Discover Financial Services February 2012 - July 2012
Skills
Customer Service, Sales, Management, Call Center, Informative, Detail Orianted, Company Knowledge
Education
Arizona State University 2012 — 2013
Bachelor of Science, Business Management, 3.0
Sandra Day O' Connor Highschool 2008 — 2012
Arizona Bank & Trust July 2014 - Present
Discover Financial Services April 2012 - April 2014
Wells Fargo February 2010 - December 2011
Skills
Credit, Banking, Microsoft Office, Customer Relations, Cold Calling, Phone Sales, Consumer Lending, Mortgage Lending, Inside Sales, Mortgage Underwriting, Management, Sales Management, Operations Management, Team Management, Outbound Marketing, Leadership Development, Home Equity Loans, Home Equity Lines of..., Process Improvement, Relationship Management, Leadership, Loan Origination, Credit Analysis, Risk Management, Cross-functional Team..., Vendor Management, Hiring, College Recruiting, Mortgage Banking, Credit Cards, Loans, Customer Service, Customer Experience, Training, Retail Banking, Coaching, Cross Selling, Residential Mortgages, Deposits, Credit Risk, Talent Acquisition, Resume Writing, Interviews, Merchant Services
Education
Arizona State University 2009 — 2011
BA, Business, Cum Laude
Saddleback College 2007 — 2009
AA, Business Administration, 3.8
Salt River Project April 2014 - Present
Lockheed Martin 2006 - 2014
Target 2004 - 2006
Discover Financial Services 1998 - 2004
Skills
DoD, Security Clearance, Earned Value Management, Aerospace, Defense, Government Contracting, Program Management, Integration, Six Sigma
Education
University of Phoenix 1999 — 2001
Bachelor of Science (BS), Business Administration, Management and Operations
Arizona State University 1995 — 1997
Chemical Engineering
SanDPups July 2014 - Present
Self Employed July 2014 - Present
State of California June 2011 - Present
USAA August 2006 - July 2014
Discover Financial Services May 2002 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Arizona State University 2002 — 2009
Bachelor of Arts (B.A.), English Language and Literature, General
Yext September 2014 - Present
Yext September 2014 - Present
Hi-Life cafe 2012 - November 2013
Cork N' Fork August 2012 - October 2013
Cucina Taglianis October 2007 - June 2012
Discover Financial Services November 2008 - December 2009
The Bombay Company May 2005 - October 2007
Macy's September 2004 - May 2005
Planned Parenthood PFP May 2000 - May 2004
SPSI January 2002 - March 2004
Skills
Computer Proficiency, English Literature, Bartending, Management, Sales, Team Leadership, Creative Writing, Customer Oriented, Creativity, Performing Arts, Customer Service, Friendly Personality, Communication
Education
Arizona State University 2006 — 2008
English
University of Hawaii at Manoa
English Language and Literature, General
Discover Financial Services January 2015 - Present
Discover Financial Services May 2014 - Present
Arizona State University August 2011 - Present
Arizona State University August 2011 - Present
Arizona State University June 2011 - Present
Skills
Operations Research, Mathematical Modeling, Matlab, Minitab, Design of Experiments, Arena Simulation..., Simulations, Reliability, Data Mining, GAMS, LaTeX, Industrial Engineering, Reliability Engineering, Statistical Data..., Six Sigma, SAS, R, SPSS, BlockSim, JMP, Lindo, Microsoft Office, Weka, Microsoft Product Studio, Response Surface, Regression Analysis, Quality Control, Statistics, Data Analysis, C++, Research, Analysis, Microsoft Excel, Statistical Modeling
Education
Arizona State University 2010 — 2014
Doctor of Philosophy (PhD), Industrial Engineering
Arizona State University 2010 — 2013
Master's degree, Industrial Engineering, 3.8
Sharif University of Technology 2006 — 2010
Bachelor of Science (BSc), Industrial Engineering
Discover Financial Services June 2015 - Present
EF Englishtown May 2013 - Present
Freedom Debt Relief May 2011 - November 2012
PayPal 2010 - 2011
Gap Inc./Banana Republic 2008 - 2011
Alliance Residential Company 2007 - 2008
Education
Arizona State University
Bachelor's degree, Psychology
AZ Front Row August 2010 - Present
XPOZ Magazine October 2005 - June 2010
Discover Financial Services May 2000 - August 2003
Skills
Journalism, Editing, Social Media, Public Relations, Multimedia, Social Networking, WordPress, Social Media Marketing, SEO, Facebook, Copy Editing, Sports Writing, Web Design, Online Journalism, Associated Press style, Feature Articles, Microsoft Office
Education
Glendale Community College 2004 — 2007
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Arizona State University
Communication and Media Studies
Discover Financial Services 2014 - Present
University of Cincinnati 2013 - 2014
Arizona State University 2006 - 2013
North Central College 2002 - 2006
Skills
Mathematical Modeling, LaTeX, Applied Mathematics, Science, University Teaching, Cross-functional Team..., Matlab, Social Skills, Higher Education, R, Public Speaking, Microsoft Excel, Statistical Modeling, Research, Data Analysis, Teaching, Microsoft Office, Numerical Analysis, SAS
Education
Arizona State University
PhD, Applied Mathematics
Arizona State University
MA, Mathematics
North Central College
BS, Applied Mathematics
International Cruise & Excursions, Inc. October 2012 - Present
AT&T January 2011 - January 2013
JW Marriott 2010 - 2012
Discover Financial Services February 2006 - December 2010
Skills
Help Desk Support, Account Management, Customer Satisfaction, Training, Technical Support, Active Directory, Sales, Networking, Microsoft Exchange, Enterprise Software, Troubleshooting, Windows Server, Hardware, Data Center, Microsoft Technologies, Windows 7, Windows XP, Call Centers, System Administration, Citrix, Citrix XenApp, Citrix XenDesktop
Education
Arizona State University 2010 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
Paradise Valley Community College 2007 — 2009
Associate's degree, Information Technology Project Management
Traklight.com March 2014 - July 2014
Discover Financial Services 2004 - 2013
Discover Financial Services 2003 - 2004
Discover Financial Services 2002 - 2003
Discover Financial Services October 2001 - August 2002
Skills
Call Centers, Credit Cards, Process Improvement, Customer Experience, Credit, Strategy, Leadership, Risk Management, Performance Management, Customer Service, Team Building, Financial Services, Training, Microsoft Excel, Vendor Management, Social Media, Microsoft Office, MS Project, Coaching Staff, Presentation Skills, Management, Coaching
Education
Arizona State University, W. P. Carey School of Business 1979 — 1982
Bachelor's degree, Marketing
University of Phoenix
Master of Arts (MA), Organizational Management
Arizona State University
Bachelor of Science (BS), Marketing
Apple June 2013 - Present
CVS Caremark Corporation February 2013 - June 2013
Phoenix Indian Center 2012 - September 2012
Fry's Food and Drug October 2011 - February 2012
Discover Financial Services May 2011 - August 2011
Target March 2010 - March 2011
Bookmans Entertainment Exchange June 2009 - January 2010
AMC Theatres September 2008 - June 2009
Skills
Cash Management, Sales Management, Personal Development, Training, Retail, Conflict Resolution, Finance, Banking, Heavy Lifting, Customer Service, Customer Satisfaction, Creative Writing, News Writing, Team Leadership, Team Management, Microsoft Technologies, Display Advertising, Planograms, Recieving, Inventory, Sales, Cashiering, Account Management, Blogging, Store Management, Call Center, Inventory Management, Retail Sales, Social Networking, Outlook, POS, Time Management, 10 Key, Leadership, Event Planning, Inventory Control, Payroll, Cash Register, Data Entry, Merchandising, Schedules, Cash Handling Experience, Recruiting, Customer Experience, Teamwork, Typing, Problem Solving, Writing, Pharmacy Practice, Pharmacy Technicians
Education
Arizona State University 2007 — 2015
Glendale Community College 2011 — 2012
Associate's degree, General Studies
Arizona State University 2008 — 2011
Bachelor's degree, English Language and Literature/Letters
Discover Financial Services August 2011 - Present
Skills
Project Management, User Acceptance Testing, Benefit Cost Analysis, Computer Repair, Computer Network..., Call Centers, System Testing, Financial Reporting, Reporting & Analysis, Customer Service, Customer Satisfaction, Problem Management, Proposal Writing, Report Writing, Confidentiality, Software Configuration..., Dress for Success, Time & Attendance, Technical Support, Troubleshooting
Education
Arizona State University 2006 — 2010
Bachelor of Science (BS), Psychology
Remax Preferred Choice March 2014 - Present
CliftonLarsonAllen February 2013 - May 2014
Heinfeld, Meech & Co August 2008 - December 2011
Discover Financial Services April 2004 - August 2008
Skills
Auditing
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Accounting and Business/Management
Arizona State University 2006 — 2008
Accounting
Adecco Staffing, USA March 2015 - Present
Adecco Staffing, USA April 2013 - February 2015
Discover Financial Services October 2012 - March 2013
Arizona Diamondbacks January 2012 - October 2012
Arizona State University Athletic Department August 2011 - April 2012
Skills
Microsoft Office, PowerPoint, Outlook
Education
Arizona State University 2008 — 2012
Bachelors of Interdisciplinary Studies, Business and Communication
American Express January 2015 - Present
Discover Financial Services December 2010 - June 2014
GameStop July 2008 - December 2010
Skills
Customer Service, Management, Retail, Microsoft Excel, Microsoft Office, Sales, Microsoft Word, Photoshop, PowerPoint, Inventory Management
Education
Arizona State University 2009 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Washington High School 2005 — 2009
High School Diploma, High school, 3.8
Vi at Grayhawk May 2011 - Present
Discover Financial Services May 2014 - September 2014
Education
Arizona State University 2015 — 2016
Master of Science (MS), Biomedical Diagnostics
Arizona State University 2010 — 2014
Bachelor of Science (B.S.), Life Sciences
Freelance Graphic Designer, Web Publishing and Animation 2013 - Present
Copyright Defense League April 2012 - January 2013
Discover Financial Services August 2009 - June 2010
Fry's Food and Drug December 1990 - March 2009
House of Fabrics February 1985 - December 1989
Skills
Customer Service, Teamwork, WordPress, HTML 5, CSS3, NetBeans, Cinema 4D, SketchUp, Quartz, Illustrator, Photoshop, GIMP, Web Design, Package Design, Branding & Identity, InDesign, Outlook, Data Entry, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Mac OS, Windows, Cashiering, Leadership, Critical Thinking, Technical Writing, Time Management, Processing, Management, Inventory Control, Supply Ordering, Grocery Industry, Seafood Demonstrations, EBITDA Management, Graphic Design, Layout, Brochures, Blogging, Web Development, Typography
Education
Arizona State University 2014 — 2016
Bachelor of Science (BAS), Internet and Web Technology
Glendale Community College 2010 — 2013
AAS, Graphic Design, Web Publishing and Animation, 3.878 GPA
Le Mars Community High School 1981 — 1984
Diploma, General studies with an emphasis on Office Management., Top 10% of graduating class. National Honor Society Member
Capital One July 2013 - Present
HSBC December 2005 - June 2013
Metris Companies July 2001 - December 2005
Idea Integration, Inc May 2000 - July 2001
Discover Financial Services November 1997 - May 2000
Discover Financial Services May 1997 - November 1997
Discover Financial Services April 1996 - May 1997
Discover Financial Services, Inc July 1992 - April 1996
Dean Witter Financial Services Group July 1991 - July 1992
Discover Financial Services, Inc December 1988 - July 1991
Skills
Risk Management, Credit Cards, Management, Strategy, Integration, Software Project..., Financial Risk, Enterprise Architecture, Team Leadership, Java, Leadership, Budgets, Project Portfolio..., Visio, Business Analysis, Strategic Thinking, Solution Architecture, Vendor Management, Agile Methodologies, Process Improvement, SDLC, Business Communications, Contract Negotiation, Project Estimation, UML, Process Automation, Budget Management, Financial Services, Design Thinking, Cloud-based, Object Oriented Design
Education
Arizona State University 1983 — 1987
B.S.E, Biomedical Engineering
Realty Executives May 2005 - Present
CENTURY 21® June 2001 - May 2005
Discover Financial Services 1997 - 2005
Skills
Short Sales, Foreclosures, Investors, First Time Home Buyers, New Home Sales, Property Management, Sellers, Buyers, Rentals, Investment Properties, FHA
Education
Arizona State University 1998 — 2004
BA, Psychology, Political Science
Westford College 2001 — 2001
Real Estate License, Real Estate
Toma Partners Luxury Real Estate August 2012 - Present
Discover Financial Services February 2004 - May 2012
Skills
Real Estate, Investments, Investors, Portfolio Management, Short Sales, Relationship Management, Investment Properties, Credit Cards, Strategy, Talent Management, Vendor Management, Project Planning, Real Estate Transactions, Mortgage Banking, Credit, Marketing, Financial Services, Banking, Mortgage Lending, Sales, CRM, Analysis, Time Management, Financial Analysis, Finance, Process Improvement, Financial Modeling, Valuation, Referrals, Investor Relations, Marketing Strategy, International Buyers
Education
Arizona State University 2004 — 2008
Bachelor's Degree, International Business / Finance
Discover Financial Services August 2013 - Present
Discover Financial Services March 2009 - July 2013
Discover Financial Services March 2007 - February 2009
Skills
Sales Management, Management, Sales, Training, Communication, Writing, Project Management, Customer Satisfaction, Training Facilitation, Workshop Facilitation, Relationship Management, Job Coaching, Highly detail oriented, Driven By Results, Customer Service, Credit Cards, Recruiting, Performance Management, Leadership, Customer Experience, Training Delivery, Team Leadership, Employee Training, Process Improvement, Call Centers
Education
Arizona State University 2003 — 2007
Bachelor of Arts (B.A.), History, Summa Cum Laude
Arizona Hispanic Chamber of Commerce August 2013 - Present
KPMG US June 2013 - August 2013
Discover Financial Services February 2012 - January 2013
Education
Arizona State University 2013 — 2015
Bachelor of Science (B.S.), Accounting and Finance, 4.0
Phoenix College 2011 — 2013
Associate's degree, General Business, 4.0
Arizona Ag Marketing February 2015 - Present
Rojo Hospitality Group LLC June 2010 - September 2014
Volume Services America dba Centerplate January 2009 - June 2010
Volume Services America dba Centerplate January 2006 - January 2009
Calvary Community Church January 2006 - January 2008
Discover Financial Services January 2000 - January 2005
Skills
Leadership, Event Planning, Customer Service, Training, Recruiting, Management, Microsoft Office, Microsoft Excel, Purchasing, Inventory Management, Sales Management, Employee Relations, Inventory Control, Budgets, Hospitality, Contract Negotiation, Team Leadership, Coaching, Team Building, Retail, Event Management, Outlook, PowerPoint, Sales, Microsoft Word, Hiring, Process Scheduler, Teamwork, Social Networking, Food Service, Time Management, Marketing, Operations Management, Account Management, Customer Satisfaction, Strategic Planning, Food, Catering, Forecasting, Restaurants, Trade Shows, Leadership Development, Negotiation, Food & Beverage, Social Media, Public Speaking, Income Statement, Social Media Marketing, Menu Development, P&L
Education
Arizona State University
Glendale Community College
Associate's degree
Discover June 2015 - Present
CliftonLarsonAllen August 2014 - May 2015
Discover Financial Services June 2014 - August 2014
CliftonLarsonAllen January 2014 - May 2014
JPMorgan Chase June 2012 - December 2013
Gap Inc./Old Navy May 2011 - September 2012
Skills
Banking, Credit, Financial Analysis, Cash Management, Finance, Microsoft Excel, Customer Service, Retail Banking, Sales, PowerPoint, Time Management, Commercial Banking, Leadership
Education
Arizona State University 2011 — 2015
Bachelor's degree, Accounting
AllRisks Ltd. November 2012 - Present
USAA November 2010 - November 2012
USAA March 2004 - November 2010
Discover Financial Services 2000 - 2004
Skills
Credit, Loans, Underwriting, Training, Education, Customer Service, Commercial Insurance, Property & Casualty..., Self Storage, Banking, Finance, Risk Management, Mitigation, Legal Liability, Liability, Professional Liability, General Insurance
Education
University of Phoenix 2008 — 2011
Master's degree, Adult Education and Training
Arizona State University 2004 — 2008
Bachelor's degree, Elementary Education and Teaching
Ironwood High School 1998 — 2001
High School Diploma
Discover Financial Services May 2013 - Present
ASU August 2011 - May 2013
Skills
Communication, Customer Service, Customer Satisfaction, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Data Entry, Program Management, Management, Time Management, Access
Education
Arizona State University 2011 — 2014
Bachelor of Arts (B.A.), Business/Corporate Communications
PetSmart February 2014 - June 2015
PetSmart June 2010 - February 2014
SMC Promotions August 2008 - May 2010
NCO Financial Systems November 2004 - June 2008
Discover Financial Services September 1996 - October 2004
Skills
Customer Service, Retail, Management, Inventory Management, Process Improvement, Microsoft Office, Project Management, Training, Teamwork, Business Analysis, Vendor Management, Inventory Control, Operations Management, Public Speaking, Leadership Development, Marketing Strategy, Analysis, Employee Training, Data Analysis, Microsoft Excel, Team Building, Store Management
Education
Arizona State University 2014 — 2015
Master of Arts (M.A.), Criminal Justice
Western International University 2002 — 2012
Bachelor of Science (B.S.), Business, Criminal Behavior
Arizona State University August 2011 - Present
The Pain Center of Arizona May 2007 - Present
Arizona Center for Neurosurgery September 2004 - May 2007
Discover Financial Services April 2002 - August 2004
Skills
Dietetics, Bookkeeping, Mentoring, Organizing, Professional..., Self Management, Team Motivator, Conflict Resolution, Record Keeping, Staff Mentoring, Youth Mentoring, Microsoft Office, Centricity, AllMeds
Education
Arizona State University 2011 — 2013
Graduating Senior, Dietetics
Rio Salado College 2008 — 2011
transfer, General Studies
Guilford College 1999 — 2001
North Carolina School of Science and Mathematics 1995 — 1997
Diploma, General
Discover Financial Services March 2012 - Present
Discover Financial Services, LLC December 2006 - February 2011
Discover Financial Services, LLC August 2004 - December 2006
Discover Financial Services March 2003 - August 2004
Discover Financial Services September 2001 - February 2003
Discover Financial Services March 2001 - August 2001
Discover Financial Services February 1998 - February 2001
Skills
SQL, Oracle, MySQL, Analytics, Web Development, ColdFusion, Teradata, Database Design, Call Centers, Databases, Perl, JavaScript, Web Applications, Access, Business Process, Strategy, Database Development, SQL Tuning, Object Oriented Design, Cognos, PHP, jQuery, AJAX, Credit Cards, Project Management, Leadership, SDLC, Analysis, Visio, Data Warehouse..., Java, JSON, Ext JS, MVC, ETL, IT Management, Agile, Grails, Groovy, Software Engineering
Education
Arizona State University, W. P. Carey School of Business 2006 — 2008
MBA, International Business
Arizona State University 2000 — 2004
B.S., Computer Science
Teva Pharmaceuticals July 2014 - Present
Golden Treasures Boutique September 2013 - Present
Teva Pharmaceuticals September 2012 - July 2014
The Jones Group Inc. September 2008 - September 2012
Sahara Sam's Indoor Waterpark July 2009 - December 2010
Discover Financial Services May 2006 - September 2008
Heffler, Radetich & Saitta LLP February 2005 - May 2006
Lighthouse Funding, LLC March 2004 - February 2005
Italian Shoe Warehouse October 2002 - March 2004
Skills
Reconciliation, Tax, Inventory Control, Financial Reporting, Excel, Word, Audit, Microsoft Office, Accounting, Outlook, Lotus Notes, Access, PowerPoint, SAP, Financial Analysis, General Ledger, Analysis, Quickbooks, Auditing, Microsoft Excel, Invoicing, Cash Flow, Accounts Receivable, QuickBooks, Finance, Financial Accounting, Strategic Planning, Cost Accounting, Microsoft Word, Management, Accounts Payable, Account Reconciliation, Process Improvement, Corporate Finance, Forecasting, Sarbanes-Oxley Act
Education
Arcadia University 2000 — 2005
Bachelor of Science, Accounting
George Washington HS 1996 — 2000
HS Diploma
School # 136 1990 — 1994
ACTIVE Network October 2014 - May 2015
Michaels Stores, Inc. November 2013 - March 2014
Barneys New York November 2011 - October 2013
New York Security Solutions August 2010 - October 2011
Silicon Mechanics 2007 - 2009
Aznal Inc. (Private Electronics Business) 2004 - 2007
Discover Financial Services 2005 - 2006
Skills
Computer Hardware, Windows, HTML, Microsoft Office, Linux, JavaScript, CSS, Java, PHP, Retail, SQL, Touch Screens, New Technology..., Active Directory, System Administration, Quality Assurance, Point of Purchase, TCP/IP, Technical Writing, Reporting & Analysis, Technical Support, Microsoft SQL Server, Hardware, Software Installation, Operating Systems, Network Administration, OS X, Project Management, Windows 7, VMware, SharePoint, Troubleshooting, Information Technology, Visio, Blackberry Enterprise...
Education
Arizona State University
MIS
Discover Financial Services April 2015 - Present
Discover Financial Services November 2013 - Present
Discover Financial Services October 2012 - November 2013
DK MEDIA May 2009 - June 2012
Valle Luna Mexican Restaurants August 2004 - May 2010
Skills
Advertising, Marketing Communications, Digital Marketing, Direct Marketing, Online Advertising, Marketing Strategy, Social Media Marketing, Marketing, Email Marketing, Media Planning, Social Media, Account Management, Market Research, Marketing Management, Project Management, Customer Service, Strategy, Leadership, Event Planning, Event Management, Online Marketing
Education
Arizona State University 2015 — 2018
Bachelor of Applied Computing, Computational and Applied Mathematics
Glendale Community College 2004 — 2012
Mountain Ridge High School 2001 — 2005
High School Diploma, General Studies
JPMorgan Chase & Co. August 2015 - Present
OfficeMax July 2010 - 2015
Lake County Insurance Brokerage August 2009 - June 2010
Discover Financial Services January 2008 - July 2009
Washington Mutual October 2006 - December 2007
Washington Mutual January 2004 - September 2006
Washington Mutual January 2003 - December 2003
Washington Mutual February 2001 - December 2002
PNC January 1995 - January 2001
Sears Mortgage Corporation January 1989 - January 1995
Skills
Call Center, Vendor Management, Telecommunications, Avaya, Telephony, Planning, IVR, Quality Monitoring, Project Planning, Project Management, VoIP, Access, Integration, Quality Control, Call Centers, Contact Centers, Technical Support, Networking, CRM, Security, Change Management, System Deployment, Avaya Technologies
Education
Arizona State University 1977 — 1981
Bachelor of Science
Arizona State University - W. P. Carey School of Business 1977 — 1981
B.S.
CVS Caremark Corporation September 2011 - Present
American Express June 1999 - July 2012
Discover Financial Services January 1993 - June 1999
Skills
Call Center, Workforce Management, Customer Experience, Forecasting, Avaya, Change Management, Vendor Management, Process Improvement, Management, Outsourcing, Call Centers, Training, Account Management, Team Leadership, ERP, Business Process..., Customer Satisfaction, Leadership
Education
Arizona State University
Blue 32 Sports Grill August 2014 - Present
Discover Financial Services March 2013 - August 2014
Discover Financial Services August 2012 - March 2013
Discover Financial Services September 2009 - August 2012
Charleston's Restraunt June 2008 - September 2011
Skills
Banking, Customer Service, Management, Nutrition, Nutrition Education, Customer Acquisition, Diet Planning, Customer Satisfaction, Policy Analysis, Web Support, Account Management, Peer Mentoring, Critical Thinking
Education
Arizona State University 2012 — 2015
Bachelor of Science in Nutrition, Dietetics/Dietitian
Paradise Valley Community College 2008 — 2010
Associate of Arts (AA)
Account Control Technology, Inc. February 2014 - Present
LCS Financial Services 2011 - 2013
National Bankruptcy Services, LLC 2009 - 2010
United Recovery Systems LP 2008 - 2009
MRS BPO, LLC 2005 - 2008
Ford Motor Credit Company 1998 - 2005
Ford Motor Credit Company 1998 - 2002
Discover Financial Services 1988 - 1997
Skills
Credit, Call Center, Vendor Management, Relationship Management, Outsourcing, BPO, Business Development, Six Sigma, Operations Management, Strategic Planning, Analytics, Portfolio Management, Sales, Sales Management, Auto, Collections, Call Centers, Process Improvement, Credit Cards, Selling, Change Management, CRM, Corporate Sales..., Financial Services, Strategy, Risk Management, Executive Management, New Business Development, Customer Retention, Leadership, Customer Satisfaction, Start-ups, Management, Sales Presentations, Mortgage Lending, Program Management, Banking, Team Building, Account Management, Contract Negotiation, Forecasting, Loans, Sales Process, Salesforce.com, Team Leadership, Loss Mitigation, Recruiting, Business Analysis, P&L Management, Strategic Partnerships
Education
Arizona State University 1985 — 1989
Bachelors of Science, Justice Studies
Randstad onsite with Charles Schwab February 2015 - Present
Discover Financial Services February 2013 - February 2015
DataSphere Technologies Inc. June 2012 - February 2013
Nordstrom May 2010 - May 2012
Skills
Fundraising, Customer Service, Merchandising, Facebook, Event Planning, Social Media, Time Management, Public Speaking, PowerPoint, Social Media Marketing, Final Cut Pro, iMovie, Outlook, Microsoft Office, Research, Microsoft Word, Social Networking, Microsoft Excel, Blogging, Photoshop, Advertising, Team Building, Management, Recruiting, Legal Compliance, Onboarding
Education
Arizona State University 2008 — 2012
Bachelor of Science, Communications
Yelp July 2014 - Present
Wells Fargo June 2011 - July 2014
Wells Fargo August 2006 - June 2011
Discover Financial Services December 2004 - August 2006
Skills
Retail Banking, Financial Crime, Operational Risk, Customer Service, Social Media, Marketing Communications
Education
Arizona State University 2010 — 2012
Bachelor of Interdisciplinary Studies, Business and Communication
Glendale Community College
Discover Financial Services June 2014 - Present
Abrazo Health Care January 2011 - Present
Education
Arizona College of Allied Health 2011 — 2011
Phlebotomy Technician/Phlebotomist, 3.51
Bank of America September 2014 - Present
Discover Financial Services May 2012 - June 2014
Beresky & Fish, P.C. 2011 - 2012
Arizona State University January 2011 - April 2011
Family Advocacy Center May 2010 - August 2010
Blockbuster January 2009 - August 2010
HomeGoods May 2007 - June 2008
Skills
Office Administration, Client Advocacy, Internet Research, Writing Skills, Customer Relations, Criminal Justice, Investigation, Customer Service, Editing, Social Media, Online Research, Legal Research
Education
Arizona State University 2009 — 2011
Bachelor's Degree, Criminal Justice and Criminology
Chandler/Gilbert Community College 2007 — 2009
Associate's Degree, Criminal Justice
Capital One September 2012 - Present
HSBC August 2006 - August 2012
Metris Companies 2001 - 2005
Discover Financial Services 1987 - 2001
Skills
Credit Cards, Financial Services, Banking, Credit Risk, Vendor Management, Call Center, Portfolio Management, Leadership, Call Centers, Risk Management, Analysis, Relationship Management, Analytics, Executive Management, Payments, Coaching Staff, Performance Management, Loans, Customer Retention, Coaching
Education
Arizona State University
University of Phoenix
Masters, Business Administration
Freeport-McMoRan May 2015 - August 2015
USAA August 2014 - May 2015
USAA May 2014 - August 2014
State Farm October 2013 - May 2014
Arizona State University August 2012 - September 2013
Discover Financial Services May 2013 - August 2013
Skills
Customer Service, Teamwork, Microsoft Excel, Public Speaking, Supply Chain Management, Data Analysis, Time Management, Microsoft Office, Microsoft Word, PowerPoint, Collaborative Problem..., Outlook, Facebook
Education
Arizona State University 2009 — 2015
Bachelor’s Degree, Logistics, Materials, and Supply Chain Management, GPA: 3.50
Apollo high school 2005 — 2009
Discover Financial Services June 2015 - Present
Discover Financial Services January 2015 - April 2015
TEEMA Solutions Group Inc May 2014 - July 2014
Dance Theatre of Ireland June 2013 - August 2013
Svetlana's Dance Academy January 2009 - August 2011
Skills
Microsoft Word, Microsoft Excel, Access Database, MailChimp, MaxHire, Facebook, Social Networking, Tutoring, Employment Contracts, Training, Research, Auditing, Data Analysis
Education
Arizona State University 2012 — 2015
Bachelor of Science in Management, Bachelor of Science in Supply Chain Management, Business, Senior
Chandler Unified School District June 2014 - Present
Paparazzi Accessories March 2013 - Present
Chandler Unified School District August 1999 - May 2014
Discover Financial Services 1994 - 1999
Christian Care-Phoenix 1989 - 1994
Skills
Curriculum Design, Curriculum Development, Elementary Education, Instructional Design, Lesson Planning, Classroom Management, K-12, Literacy, Tutoring
Education
Arizona State University
Bachelor's degree, Elementary Education and Teaching
Arizona State University
Master's degree, Educational/Instructional Media Design
Discover Financial Services July 2015 - Present
Freelance Consultant October 2012 - July 2015
Pegasus Solutions April 2013 - October 2014
University of Phoenix August 2009 - October 2012
University of Phoenix November 2007 - August 2009
Higley High School December 2006 - June 2007
Skills
Training, Coaching, Adult Education, Curriculum Development, Training Facilitation, Distance Learning, Staff Development, Curriculum Design, E-Learning, Project Planning, Teaching, Higher Education, Instructional Design, Blended Learning, ADDIE, Public Speaking, Microsoft Office, Project Management, Leadership Development, Classroom, Career Development, Adult Learning Theory, Technology, Needs Analysis, Admissions, Workshop Facilitation, Learning Management, Career Counseling, Instructional Technology, Instructor-led Training, Organizational..., Enrollment Management, Resume Writing, Educational Technology, Student Affairs, Educational Leadership, Learning Management..., Online Moderation
Education
University of Phoenix 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Arizona State University 2002 — 2006
BS, Education
Internet Marketing Inc. June 2015 - Present
Meridian Auto Parts March 2012 - May 2015
Zooppa.com January 2008 - August 2009
Discover Financial Services April 2004 - January 2008
Skills
Social Media Marketing, Marketing Strategy, Online Advertising, SEO, Advertising, Social Media, Marketing, Market Research, Start-ups, New Media, Brand Awareness, Market Planning, Business Planning, Management, Web Development, Marketing Communications, Customer Retention, Digital Marketing, B2B, E-commerce, Email Marketing, Online Marketing
Education
Arizona State University 2002 — 2006
Bachelor's degree, Business Marketing
Universal Technical Institute of Arizona Inc 2002 — 2006
Auto, Diesel and Industrial Technology, Mechanical Engineering/Mechanical Technology/Technician
Springboard Staffing September 2012 - Present
Discover Financial Services May 2006 - December 2011
Skills
Cold Calling, Interventional Radiology, Cath Lab, Medical Imaging, Electrophysiology, Hospitals, Cardiology, Clinical Research, EMR, Healthcare Information..., Healthcare, HIPAA, Healthcare Industry, Medical Devices, EKG, Radiology, EHR, Healthcare Management, Nursing, Medical Terminology, Vascular, Clinical Trials, Informatics, Healthcare Consulting, Managed Care, Epic Systems, Surgery, Cpr Certified, Orthopedic, Medicine, Hardware Diagnostics, Digital Imaging, Permanent Placement, Contract Recruitment, Temporary Staffing, Temporary Placement
Education
Arizona State University 2008 — 2012
Bachelor of Science (B.S.), Life Science
Discover Financial Services December 2013 - Present
Discover Financial Services June 2013 - December 2013
Discover Financial Services April 2012 - June 2013
Discover Financial Services October 2011 - April 2012
Fry's Food and Drug March 2008 - September 2011
Skills
Investigation, Customer Service, Fraud Detection, Reliability, Anti Money Laundering, Learning Quickly, Financial Risk, Credit Cards, Risk Management, KYC, AML, Credit, Banking, Fraud, Due Diligence, Call Centers, Credit Risk, Financial Services, Retail Banking
Education
Arizona State University 2014 — 2015
Bachelor's Degree, Criminology
Estrella Mountain Community College 2012 — 2013
Associate's Degree, Associate of Arts, GPA: 3.4
Glendale Community College 2010 — 2012
American Express June 2015 - Present
Dalton's AZ Homes July 2004 - Present
The Associated Press 1992 - Present
JPD Communications January 1991 - Present
Discover Financial Services November 2013 - March 2015
Charles Schwab June 2000 - July 2004
Charles Schwab November 1996 - June 2000
Arizona Capitol Times April 1995 - November 1996
Sun City Daily News-Sun 1991 - 1995
Tribune Newspapers July 1985 - January 1991
Skills
Online Marketing, Relocation, Selling, Marketing, Residential Homes, Real Estate, Referrals, Seniors, Luxury, Social Networking, Real Estate Transactions, e-PRO, Sports, Real Estate Marketing, Social Media, Property Management, Training, Foreclosures, Customer Service, Negotiation, Public Speaking, Facebook, Investment Properties, WordPress, Email Marketing, Social Media Marketing, Buyer Representation, Short Sales, Creative Writing, Blogging, REO, Blogger, Real Property, SFR, AP Style, Seller Representation, Real Estate Investor, Newspapers, First Time Home Buyers, Sellers, Single Family Homes, Sales
Education
Arizona State University 1988 — 1990
Bachelor's Degree, Journalism
Mesa Community College 1986 — 1988
Associate of Arts (AA), General Studies
Arizona Generator Technology, dba Gen-Tech October 2005 - Present
Discover Financial Services January 1995 - October 2005
Skills
Sales, Project Management, Customer Service, Power Generation, Sales Operations, Project Planning, Key Account Management, Cross-functional Team..., Microsoft Excel, Microsoft Office, Direct Sales, Sales Process, International Sales, Pricing, Competitive Analysis
Education
Arizona State University 1997 — 2000
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
SMHS
Thunderbird School of Global Management May 2014 - Present
Thunderbird School of Global Management May 2005 - Present
McKesson 2003 - 2005
iPhysicianNet (Integrated Physician Networks) 2000 - 2003
Discover Financial Services 1996 - 2000
Skills
Higher Education, Higher Education..., Higher Education..., E-learning, Enrollment Management, Call Center Management, CRM software, Cross-functional Team..., Learning Management, Strategic Partnerships, Global Business..., Program Design, Program Management, Executive Development, Cross-cultural, Multicultural Team..., Admissions, Workforce Management, Executive Education, Online Marketing, Customer Relations, Staff Development, Leadership Development, CRM, E-Learning, Strategy, Entrepreneurship, Strategic Planning, Call Centers, Start-ups, Management, Leadership, Customer Service, Organizational..., Instructional Design, International Business, Project Management, Intercultural..., Management Consulting, Coaching, Program Development, Strategic Thinking, Training, Market Research, Distance Learning, Career Development, Adult Education, Employee Training, Workshop Facilitation, Executive Coaching
Education
Thunderbird School of Global Management 2006 — 2008
Global MBA, Global Management
Arizona State University 2000 — 2003
BA, English
Penn State University 2011 — 2011
Institute for Emerging Leadership in Online Learning
Writer April 2014 - Present
Leadership, Spirituality and Women's Issues January 1994 - Present
Kelli Gotthardt--Self Employed January 2000 - Present
Missio March 2012 - Present
Yahweh Yoga 2006 - 2013
Apartment Life January 2010 - March 2012
Apartment Life January 2009 - December 2009
AXIS Learning Network January 2000 - September 2008
Discover Financial Services 1994 - 1999
Skills
Keynote, Retreat Facilitation, Large Group Facilitation, Writing Skills, Yoga, Leadership Development, Small Group Training, Spiritual Formation, Instructional Design, Training & Development, Small Group Facilitation, Coaching, Process Consulting, Performance Consulting, Employee Training, Public Speaking, Workshop Facilitation, Blogging, Fundraising, Retreats, Creative Writing, Leadership, Small Business, Staff Development, Singing, Nonprofits, Motivational Speaking, Training, Team Building, Conflict Resolution, Social Networking, Entrepreneurship, Organizational..., Volunteer Management, Program Development, Life Coaching, Community Outreach, Wellness Coaching, Consulting, Event Planning, Wellness, Volunteer Training, Marketing, Program Evaluation, Training Delivery
Education
Spring Arbor University 2013 — 2015
Master's degree, Spiritual Formation and Leadership
Arizona State University 1986 — 1989
B.S., Exercise Physiology
Arizona State Universtiy Parking and Transit Services August 2014 - Present
Arizona State University Parking and Transit Services February 2013 - Present
Discover Financial Services May 2014 - August 2014
Pizza Hut September 2012 - August 2013
Skills
Dispatching, Student Loans, Parking, Information Security, Parking Lots, Account Management, Customer Service, Parking Garages
Education
Arizona State University 2013 — 2017
Bachelor of Science (B.S.), Criminal Justice and Criminology, Sophmore
Deer Valley High School 2009 — 2013
General Education
Discover Financial Services April 2007 - Present
U.S. Navy Reserve December 1999 - Present
Morgan Stanley / Discover April 2000 - March 2007
Skills
Litigation, Legal Writing, Trials, Commercial Litigation, Criminal Law, Leadership, Securities Regulation, Legal Research, Process Improvement, Estate Planning, Mergers & Acquisitions, Legal Assistance, Policy, Bankruptcy, Joint Ventures, Licensing, Private Equity, Negotiation, Intellectual Property, Government, Civil Litigation, Employment Law, Competition Law, Risk Management, Real Estate, Patents, Due Diligence, Corporate Law, Privacy Law, Construction Law, Securities, Public Policy, Contract Negotiation, Program Management, Litigation Support, Strategic Planning, Insurance, Defense, Credit Cards, Arbitration, Product Liability, Public Speaking, Westlaw, Appeals, Mediation, Financial Services, Military, Corporate Governance, National Security, Dispute Resolution
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2000 — 2003
Master of Laws (LL.M.), Financial Services Law
University of Oklahoma College of Law 1991 — 1994
Juris Doctor, American/U.S. Law/Legal Studies/Jurisprudence
Arizona State University 1989 — 1991
Bachelor of Science (B.S.), Finance, General
PayPal February 2014 - June 2015
Yelp March 2011 - January 2014
Safeway July 2009 - March 2011
Choice First Distribution November 2005 - March 2008
Muscular Dystrophy Association June 2005 - September 2005
Discover Financial Services October 2001 - March 2004
Education
Arizona State University
Bachelor of Arts
Charles Schwab May 2008 - August 2013
Discover Financial Services September 2004 - June 2008
Discover Financial Services March 2001 - September 2004
Discover Financial Services June 2000 - March 2001
Devereux June 1998 - June 2000
Helen Keller National Center for Deaf-Blind Youths and Adults May 1996 - June 1998
Skills
IEX Total View, Microsoft Excel, Microsoft Office, AT&T Business Direct, Avaya, Configuration Management
Education
Arizona State University
Paradise Valley Community College
Maricopa County Sheriff's Office April 2013 - Present
Discover Financial Services May 2010 - May 2013
Discovery Finance Services May 2010 - April 2013
Discover Financial Services May 2010 - April 2013
Peter Piper, Inc. October 2003 - April 2010
Skills
Sales, Customer Service, Salesforce.com, Recruiting, Account Management, Direct Marketing, Call Centers, Management, Marketing, Relationship Management, Leadership, Sales Management
Education
Argosy University Phoenix 2010 — 2013
Bachelor's degree, Psychology
Glendale Community College 2004 — 2008
N/A, N/A
Discover Financial Services April 2015 - Present
University of Phoenix December 2013 - April 2015
Michael Kors May 2012 - December 2013
Salon and Day Spa at the Scottsdale Plaza Resort January 2010 - May 2012
Fahrenheit Tanning April 2007 - November 2009
Skills
Fashion, Spa, Visual Merchandising, Sales, Customer Service, Management, Resorts, Salons, Tourism, Merchandising, Apparel, Styling, Microsoft Office
Education
Arizona State University 2009 — 2012
Bachelor of Arts (B.A.), Communication
Arizona State University 2009 — 2012
Bachelor of Arts, Communication
Capital One July 2014 - Present
Capital One October 2011 - Present
Discover Financial Services August 2010 - September 2011
HSBC Card Services July 2010 - August 2010
HSBC October 2007 - July 2010
HSBC Card Services July 2006 - October 2007
honda siel cars india ltd. June 2003 - May 2004
Skills
Credit Risk, Portfolio Management, Analytics, Financial Risk, Credit Cards, Credit, Private Label Credit..., Contract Management, Business Development
Education
Arizona State University 2004 — 2006
M.S.E, Industrial Engineering
Guru Gobind Singh Indraprastha University 1999 — 2003
B.S, Mechanical Engg.
Healthways January 2008 - Present
Discover Financial Services April 1999 - September 2007
Skills
Workforce Solutions, Team Leadership, Public Speaking, Microsoft Excel, Business Objects, Team Building, Great Motivator, Strategic Planning, Experienced Trainer, Goal Oriented, Data Analysis, Forecasting, Telephony, Cloud Computing, Predictive Dialers, Dialer Management
Education
Arizona State University 2004 — 2011
BA, Communication
UTC Aerospace Systems May 2015 - August 2015
Discover Financial Services June 2014 - August 2014
United States Soccer Federation January 2008 - January 2014
Skills
Microsoft Excel, PowerPoint, Microsoft Word, English, Basic Spanish, Supply Chain Management, Social Media, SAP, Teamcenter, ContentServer, Procurement, Microsoft Office, Customer Service
Education
Arizona State University 2014 — 2017
Bachelor's Degree, Logistics, Materials, and Supply Chain Management, 3.79/4.00 GPA
Lehigh University 2013 — 2014
Bachelor of Science, Supply Chain Management
Career Education Corporation March 2015 - Present
Capital One August 2014 - February 2015
Discover Financial Services September 2010 - June 2014
Hewitt Associates July 2006 - September 2010
The HayGroup, Inc. September 2004 - July 2006
Towers Perrin March 2004 - January 2005
A.C. Advisory, Inc. December 2000 - February 2004
Skills
Broad based compensation, Analytics, Compensation Planning, Compensation..., Compensation Plans, Competitive Intelligence, Competitive Analysis, compensation plan design, executive compensation
Education
Arizona State University 1995 — 1998
BS, Business Management, Human Resources
Keller Graduate School of Management of DeVry University
MBA, Finance
Discover Financial Services August 2015 - Present
JobsOhio May 2015 - August 2015
U.S. District Court for the Southern District of Ohio January 2015 - May 2015
Brian G. Miller Co., LPA August 2014 - May 2015
Reminger Co. LPA March 2014 - August 2014
The Ohio State University May 2013 - March 2014
Arizona State University Athletic Department September 2009 - November 2011
United States Marine Corps June 2005 - June 2009
Skills
Criminal Law, Defense, National Security, Legal Research, Legal Writing, Military, Policy, Military Operations, Government, Counterterrorism, Enforcement, Military Experience, Intelligence Analysis, Westlaw, Policy Analysis, Civil Litigation, Public Policy, Litigation, Political Science, Research, Public Speaking, Microsoft Office, Microsoft Excel, Commercial Litigation, LexisNexis
Education
The Ohio State University Moritz College of Law 2012 — 2015
Juris Doctor, Law
Arizona State University 2009 — 2011
Bachelors of Interdisciplinary Studies, Philosophy and Political Science
CenturyLink July 2015 - Present
Discover Financial Services April 2012 - June 2015
AllegisTalent2 for American Express December 2010 - April 2012
American Express October 2007 - December 2010
Ajilon 2005 - 2007
Skills
High Volume Staffing, Leadership, Recruiting, Financial Services, Talent Acquisition, Internet Recruiting, College Recruiting, Onboarding, Contract Recruitment, Sourcing, Talent Management, Taleo, Staffing Services, Screening Resumes, Vendor Management, Interviews, HRIS, Deferred Compensation, Resume Writing, CRM, Temporary Placement, Employer Branding, Employee Benefits, Management, Hiring, Training, Workforce Planning, Temporary Staffing, Screening, Human Resources, New Hire Orientations, Recruitment Advertising, Performance Management, PeopleSoft, Strategic Sourcing, HR Policies, HR Consulting, Behavioral Interviewing, Networking, Employee Engagement, Job Fairs, Personnel Management, Time Management, Consulting, Succession Planning, Job Coaching, Career Development, Background Checks, Job Descriptions, Cold Calling
Education
Arizona State University
BA, Public Relations
Discover Financial Services May 2013 - Present
Toll Brothers, Inc April 1998 - November 2012
Centex Homes October 1997 - March 1998
UDC Homes May 1992 - September 1997
Del Webb Corporation July 1989 - February 1992
Skills
Direct Marketing, Advertising, Public Relations, Direct Mail, Email Marketing, New Business Development, Marketing, Direct Mail Campaigns, Market Research, Event Management, Management, Lead Generation, Marketing Strategy, Real Estate, Customer Service, Contract Negotiation, Marketing Management, Online Marketing, Sales, Social Media Marketing
Education
University of Phoenix 1997 — 1999
BSBM Bachelor of Science in Business Managment, Business, Marketing
Arizona State University
Interactive Intelligence March 2013 - Present
MRS BPO LLC October 2006 - March 2013
Discover Financial Services November 1994 - October 2006
Discover Financial Services November 1994 - October 2006
Skills
Hosted Solutions, Business Applications, Dialers, Call Center, Customer Relations, Access, IVR, Telecommunications, Team Building, Process Improvement, Coaching, Problem Solving, Strategic Planning, BPO, Vendor Management, Operations Management, Team Leadership, Account Management, Outsourcing, Analytics, Microsoft Office, Analysis, Business Analysis, Business Strategy, Program Management, Performance Management, Team Management, Word, Outbound, Vendor Relations, Compliance, Process Engineering, Change Management, Mentoring, Call Centers, Microsoft Word, Management, Training, Leadership, Banking, Credit Cards, Customer Service, Strategy, Customer Satisfaction, Executive Management, Start-ups, Financial Services, Customer Retention, Forecasting, Salesforce.com
Education
University of Phoenix 1998 — 2002
BSIT
Arizona State University 1992 — 1993
Architecture
Discover Financial Services November 2008 - Present
Discover Financial Services June 2005 - November 2008
Skills
Credit Cards, Analytics, SQL, SAS, SDLC, Business Analysis, Data Warehousing, Process Improvement, Business Intelligence, Teradata, Analysis, Financial Services, Enterprise Architecture, Call Centers, Agile Methodologies, Software Project..., Requirements Analysis, Databases, Data Analysis
Education
Dharmsinh Desai Institute of Technology 1993 — 1997
B.E, Computer Engineering
Arizona State University
M.S., Global Technology and Development
Discover Financial Services January 2010 - Present
Total Source November 2007 - November 2009
El Torito September 2007 - November 2007
Milum Textile Services May 2005 - August 2007
Paradise Valley United Methodist Church July 2003 - July 2003
Paradise Valley United Methodist Church May 2003 - June 2003
Harkins Camelview 5 May 2002 - July 2002
Education
Arizona State University 2002 — 2006
Bachelor's of Science, Agribusiness
Bank of America August 2007 - Present
Bank of America August 2004 - August 2007
Sears National Bank August 2000 - July 2004
Chase Manhattan Corporation August 1996 - September 2000
Discover Financial Services August 1993 - August 1996
Skills
Credit, Business Requirements, Quality Assurance, Analysis, Fraud, Financial Risk, Portfolio Management, Risk Management, Banking, Credit Cards, Financial Services, Management, Business Analysis, SDLC, Vendor Management
Education
Arizona State University
Mesa Community College
Phoenix College
University of Phoenix
Discover Financial Services June 2012 - Present
Discover Network July 2010 - June 2012
Discover Financial Services 2005 - 2010
Discover Network 1995 - November 2005
Skills
Credit Cards, Payment Card Processing, Payments, Risk Management, Fraud, Change Management, Project Management, Team Building, Account Management, Coaching, Acquiring, Portfolio Management, Relationship Management, Financial Services, Marketing
Education
Keller Graduate School of Management 2000 — 2002
MBA, MBA with a Certificate in Project Management
Arizona State University 1996 — 2000
Bachelor of Science, Business Finance
Discover Financial Services October 1986 - Present
Discover Financial Services LLC 1986 - Present
Skills
Employee Relations, Hiring, Onboarding, Employee Engagement, Recruitment/Retention, Talent Management, Interviews, Background Checks, HRIS, Recruiting
Education
Arizona State University 1979 — 1983
Human Resources
Bettendorf High School
Discover Financial Services September 2015 - Present
American Express June 2013 - August 2015
American Express May 1999 - June 2013
NDC Health Information Services April 1996 - May 1999
Skills
Analytics, Credit Cards, SAS, Predictive Modeling, Risk Analytics, Financial Risk, Predictive Analytics, Banking, Business Analytics, Statistical Modeling, SAS programming, Business Analysis, Strategy, Financial Services, Credit Risk, Risk Management, Segmentation, Analysis, Data Analysis, Financial Analysis, Financial Modeling
Education
Arizona State University 1994 — 1996
M.S., Statistics
University of Notre Dame 1989 — 1993
B.S., Mathematics
American Express Manager Service LevelsAmerican Express1999 - Present
American Express - Consumer Travel Network 1999 - Present
Discover Financial Services 1993 - 1999
Education
Arizona State University 1985 — 1990
Hayward Enterprises Inc. July 2013 - Present
UPS November 2012 - Present
Discover Financial Services September 2012 - November 2012
Netflix April 2009 - April 2011
Michaels Arts and Crafts October 2007 - May 2009
Skills
PowerPoint, Social Media, Photoshop, Microsoft Office, Microsoft Word, Customer Service, Final Cut Pro, Microsoft Excel, Public Speaking, Event Planning, Inventory Management, Recieving, Stocking, Typing, Social Networking, Access, Proposal Writing, Editing, Logistics Management, Data Entry, Proofreading, Supply Chain
Education
Arizona State University 2008 — 2012
Bachelor of Arts (BA), English Literature
Discover Financial Services February 2013 - Present
Simply Insurance, Inc./Simply Finance, Inc March 2008 - October 2011
Resurgence Financial, L.L.C June 2005 - December 2007
Kaplan and Chaet, LLC/Resurgence Financial, LLC March 2003 - June 2005
Askounis & Borst, PC May 1998 - March 2003
Skills
Litigation, Courts, Pleadings, Insurance, Property & Casualty..., Training, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Management, Bankruptcy, Paralegals, Document Review, Civil Litigation, Legal Research, Legal Documents, Legal Writing, Document Drafting
Education
Arizona State University 1992 — 1995
History
University of Illinois at Urbana-Champaign 1991 — 1992
History
CVS Caremark 2008 - Present
Discover Financial Services May 2006 - February 2007
Motorola October 2003 - December 2005
Motorola April 2000 - October 2003
Motorola June 1998 - April 2000
Mesa Public Schools August 1994 - May 1998
Skills
Metrics, Software Project..., Vendor Management, Project Management, Program Management, Cross-functional Team..., PMP, Strategy, Quality Assurance, PMO, Process Improvement, SDLC, Visio, Integration, Leadership, Outsourcing, Project Portfolio..., Software Documentation
Education
Arizona State University 1982 — 1986
B.S., Psychology
Capital Group December 2005 - Present
Target Financial Services February 2000 - November 2005
Discover Financial Services December 1986 - February 2000
Skills
Vendor Management, Risk Management, Business Analysis, Process Improvement, Financial Services, Financial Modeling, Financial Analysis, Leadership Development, Strategic Planning, Operations Management, Change Management, Project Management
Education
Arizona State University
Discover Financial Services December 2012 - Present
Discover Financial Services March 2010 - December 2012
Discover Financial Services 2008 - 2010
Discover Financial Services 2001 - 2008
FEDEX KINKOS 1999 - 2001
C2 Media 1998 - 1999
Education
Arizona State University
BS
AAA Arizona February 2010 - Present
GoDaddy.com 2007 - 2010
Discover Financial Services April 1993 - April 2007
Skills
IT Operations, ITIL, Microsoft Certified..., Process Improvement, Project Management, SDLC, SharePoint, System Administration, Team Building, Technical Support, Telecommunications, Vendor Management, Disaster Recovery, Business Analysis, Call Centers, Data Center, IT Management, Leadership, Troubleshooting, IT Strategy, Networking, Security, Visio, Active Directory
Education
Arizona State University 2015 — 2016
Master's degree, Information Management
Arizona State University West 1999 — 2000
BS, Business Management
CPI Card Group June 2014 - Present
Lowe's Companies, Inc. April 2013 - June 2014
Swanson Services Corp. June 2011 - March 2012
Discover Financial Services March 1998 - August 2007
Bank of America March 1992 - February 1998
Skills
Operations Management, Process Improvement, Budgets, Cross-functional Team..., Strategic Planning, Project Management, Leadership, Team Leadership, Quality Assurance, Team Building, Vendor Management, Change Management, Risk Management, Business Analysis, Business Strategy, Account Management, Customer Satisfaction, Project Planning, Business Process..., Program Management, Forecasting, Sales Management, Call Center, SDLC, Project Portfolio..., Financial Analysis, New Business Development, Customer Service, Training, Leadership Development, Lean Manufacturing, Lean Management
Education
Colorado State University 2008 — 2013
Organizational & Project Management, 3.64
Arizona State University
Business Administration and Management, General
Pizazz du Jourie 2005 - Present
Moneris Solutions 2001 - 2001
Associates Commerce Solutions 1998 - 2000
Discover Financial Services 1997 - 1998
Discover Financial Services 1994 - 1997
Discover Financial Services 1993 - 1994
Discover Financial Services 1992 - 1993
Discover Financial Services 1992 - 1992
Discover Financial Services 1991 - 1992
Discover Financial Services 1988 - 1990
Skills
New Business Development, Sales Management, Revenue Enhancement, Motivational Speaking, Corporate Fraud..., Relationship Management, Product Management, Relationship Marketing, Marketing Strategy, Start-up Ventures, Re-engineering..., Vendor Relationships, Long-term Customer..., Public Relations, Visual Merchandising, Luxury Goods, Jewelry, Fashion, Customer Service, Merchandising, Microsoft Office, Sales, Marketing, Microsoft Excel, Retail, Leadership, Strategy, Management, Training, Start-ups, Team Building, Strategic Planning, Contract Negotiation, Cross-functional Team..., Entrepreneurship, Public Speaking, Negotiation, Team Leadership, Event Planning, Business Development, Strategic Partnerships, Direct Sales, Program Management, Business Planning, Small Business, Research, Customer Retention, Marketing Communications, Business, Analysis
Education
International Correspondence School, Scranton PA 1991 — 1992
Diploma/Degree, Interior Design & Architecture
Arizona State University 1984 — 1988
Bachelor of Arts (B.A.), Organizational Communication, General
Lake Forest High School 1981 — 1984
High School
TransUnion LLC January 2013 - 2013
Discover Financial Services September 2012 - October 2012
Cole Taylor Bank January 2011 - March 2011
First Midwest Bank April 2005 - March 2009
Allstate February 2001 - March 2004
First Chicago NBD February 1997 - January 1999
Skills
Marketing Strategy, Digital Marketing, Social Media Marketing, Integrated Marketing, Media Planning, Online Advertising, Marketing, Email Marketing, Marketing Management, Market Research, Marketing Research, Direct Mail, Advertising, Direct Marketing, Marketing Communications, E-commerce, Strategic Planning, Brand Management, Product Management, Product Marketing, Cross-functional Team..., Multi-channel Marketing, B2B, Management, Strategy, CRM, Analytics, Product Development, Leadership
Education
Arizona State University 1977 — 1978
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Illinois at Urbana-Champaign 1973 — 1977
Bachelor of Science (BS), Business Administration and Management, General
Discover Financial Services January 2015 - Present
Skills
Analytics, Operations Management, Financial Services, Credit Cards, Fraud, Risk Management, Banking, Strategy, Business Analysis, Financial Analysis, Financial Modeling, Portfolio Management, Relationship Management, Process Improvement, Analysis, Project Management
Education
University of Chicago 2012 — 2014
Arizona State University 2002 — 2007
BS
Trio Forest Products Inc. July 2012 - Present
United Broker's Group December 1995 - Present
Non Typical Contracting / The Tile Shop July 2003 - July 2014
J & F Associates / Brookie Coleman and Associates December 1995 - December 2013
Discover Financial Services 1987 - 2006
Skills
Team Building, Coaching, Employee Training, Process Improvement, Applicant Tracking..., Foreclosures, Small Business, Short Sales, Leadership Development, Listings, Investors, Leadership, Strategy, Entrepreneurship, Business Development, REO, Negotiation, Business Planning, Contract Negotiation, Investment Properties, Selling, Buyer Representation, Sales
Education
Arizona State University 1990 — 1992
Bachelor of Science (B.S.), Organizational Communication, General
Mesa Community College 1987 — 1989
Associate of Arts (A.A.)
J.P. Morgan January 2014 - Present
Wells Fargo September 2013 - January 2014
USAA September 2007 - July 2013
Discover Financial Services September 2005 - September 2007
Wells Fargo Bank September 2004 - September 2005
Skills
Sales, Customer Service, Customer Satisfaction, Property & Casualty..., Banking, Branch Banking, Sales Management, Sales Operations, Direct Sales, Sales Process, Retail, Marketing, Analysis, Call Centers, Finance, Team Leadership
Education
Arizona State University 2010 — 2013
Global Health, 3.8
Arizona State University
degree, Applied Sciences and Healthcare; Business Coursework
DeVry University
Discover Financial Services January 2008 - October 2008
Luke Air Force Base Commissary Barber Shop August 2002 - November 2005
Tucson Police Department January 1987 - November 1998
Chicago Police Department February 1973 - January 1987
Skills
Professional Licensed..., Private Investigations, Training, Fraud, Investigation, Background Checks, Enforcement, Customer Service, Patrol, Team Leadership, Police, Time Management, Interrogation, Employee Training, Fraud Detection, Criminal Investigations, Supervisory Skills, Forensic Analysis, Interviews, Criminal Justice, Risk Assessment, Firearms, Surveillance, Physical Security, Security Operations, Protection, Computer Forensics, Crisis Management, Intelligence, Intelligence Analysis, Loss Prevention, Security, Emergency Management, Executive Protection, Security Management, Law Enforcement
Education
Arizona State University 2005 — 2007
Social Work2
Hairstylists Barber College 2001 — 2002
State of Arizona Barber's License, Cosmetology and Related Personal Grooming Services, Pass
Pima Community College 1991 — 1993
Harold Washington City Colleg 1973 — 1987
DePaul University College of Commerce 1968 — 1968
Liberal Arts and Sciences/Liberal Studies
Discover Financial Services December 2011 - Present
Discover Financial Services June 2007 - November 2011
Discover Financial Services May 2006 - May 2007
Skills
Call Center, Process Improvement, Credit Cards, Financial Services, Credit, Instructional Design, Instructor-led Training, Training, Customer Service, ADDIE, Training Delivery, Coaching, Sales, Call Centers
Education
Arizona State University 2012 — 2014
Bachelor's degree, Business Communications
Glendale Community College
Associate's degree, Global Business
Microsoft May 2015 - Present
Microsoft June 2013 - May 2015
Culver Franchising System, Inc. August 2009 - June 2013
Discover Financial Services April 2011 - August 2011
Skills
Microsoft Office, Retail, Customer Service, Sales, Customer Experience, Microsoft Excel, Windows, Cloud Computing, Solution Selling, Microsoft Word, Customer Satisfaction, Networking, Microsoft Technologies, Leadership, Team Leadership, Management, Team Building, Training, Marketing, CRM, Inventory Management, Public Speaking, Social Media, Social Networking, Account Management, Budgets, Time Management, Outlook, Operations Management, Sales Management, Planograms, New Store Openings, Store Operations, Store Management, Hiring, Business Strategy, Recruiting, PowerPoint, Asset Protection, I-9 Compliance, Onboarding, Labor Management, Payroll, Red Prairie, SharePoint, New Business Development, Workshops, Community Outreach, Community Development, Interview Skills
Education
Arizona State University 2011 — 2017
Bachelor of Science (B.S.), Business Administration and Management, General
CBRE June 2011 - Present
USAA March 2008 - June 2011
Discover Financial Services October 2005 - March 2008
Skills
GIS, Data Analysis, Analysis, Access, Data Management, Project Management, Microsoft Office, Asset Management, Databases, Microsoft Excel, Real Estate, Project Planning
Education
Arizona State University 2006 — 2010
Bachelor of Science (B.S.), Geography
Discover Financial Services April 2015 - Present
Grand Canyon University October 2011 - March 2015
Arizona State University July 2013 - December 2013
Grand Canyon University July 2012 - July 2013
McDonald’s April 2011 - August 2011
Skills
Customer Service
Education
Grand Canyon University 2011 — 2015
Bachelor of Business Management, Business Administration and Management, General, Sophormore in College
Arizona State University 2013 — 2013
Bachelor of Business Management
Agua Fria High School 2007 — 2011
High School Diploma, General Studies, Received High School Diploma
ASU Kerr Cultural Center October 2008 - Present
Arizona State University November 2006 - Present
Mayo Clinic September 2007 - October 2008
CVS/Caremark Inc April 2005 - January 2008
Discover Financial Services September 2005 - September 2007
Mayo Clinic August 2003 - November 2006
Discover Financial Services September 1997 - April 2004
Skills
Administrative Functions, Computers, Schedules, Process Scheduler, Inventory, Payroll
Education
Arizona State University 2006 — 2012
University of Pittsburgh 1981 — 1985
Arizona State University
Global Business Management; International Business; Medical Terminology; Business
Discover Financial Services April 2013 - Present
Best Western International 2008 - 2012
Pegasus Solutions January 1998 - June 2007
Skills
Client account..., Staff..., Employee scheduling, Conflict Resolution, Process Improvement, Customer Service..., Sales Rep Training, Production Efficiency, Multi-tasking Skills, Multi-Team Management, Leadership
Education
Arizona State University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Discover Financial Services October 2008 - Present
United States Army Reserve January 2008 - Present
Skills
Project Management, Analytics, Risk Management, Microsoft Office, Communication, Microsoft Excel, SAS, SQL, Teradata, Agile Project Management, Scrum, Data Modeling
Education
Arizona State University 2008 — 2014
Bachelor's Degree, Applied Economics
StateServ Medical April 2012 - Present
Discover Financial Services July 2011 - January 2012
Skills
Healthcare, Hospitals, Active Directory, Customer Service, Microsoft Office, Strategic Planning, Project Management, Microsoft Excel, Healthcare Management, Vendor Management, Training, Management, Business Analysis, Operations Management, Business Development, Contract Negotiation, New Business Development, Marketing, Budgets, Market Research
Education
Arizona State University
Bachelor of Science (B.S.), Urban Planning
JPMorgan Chase & Co. 2012 - Present
Discover Financial Services 2001 - 2011
Skills
Adobe Creative Suite, Adobe Design Programs, Microsoft Office, Strategic Planning, Risk Management, Customer Service, Project Management, Leadership
Education
Arizona State University 2004 — 2008
Bachelor of Science (B.S.), Design and Visual Communications, General
Hi-Health Corporation October 2014 - Present
PetSmart November 2012 - October 2014
PetSmart June 2011 - November 2012
PetSmart June 2009 - June 2011
PetSmart March 2008 - June 2009
Discover Financial Services August 2002 - March 2008
Skills
Inventory Management, Merchandising, Retail, CPFR, Profit, Forecasting, Supply Chain, Retail Sales, Demand Planning, Microsoft Excel, Cross Functional Team..., Cross-functional Team...
Education
Arizona State University 2003 — 2007
B.S. Global Business, Concentration in Management
Discover Financial Services 2014 - 2014
Skills
Customer Service, Data Entry, Merchandising, Cashiering, Cash Handling, Management, Microsoft Office, NextGen, Interpersonal..., Scheduling, Typing, Telephone Skills
Education
Arizona State University
Bachelor's degree, English
Arizona State University
Master of Education (M.Ed.), Secondary Education and Teaching
TeleTech December 2013 - March 2014
Core Communications June 2013 - September 2013
Discover Financial Services March 2012 - April 2013
Skills
Customer Service, Management, Microsoft Excel, Leadership, Sales, Microsoft Word, Training, PowerPoint
Education
Arizona State University 2014 — 2018
Bachelor's Degree, Aviation/Airway Management and Operations, Sophmore
Digital Dream Forge QA August 2015 - Present
Walmart November 2014 - August 2015
Bank of America January 2014 - October 2014
Discover Financial Services May 2012 - December 2012
Tri-City Zine April 2008 - November 2010
Floor Coverings International November 2007 - June 2010
Skills
Microsoft Office, Research, Management, Customer Service, Leadership, Microsoft Word, PowerPoint, Photoshop, Windows, Sales
Education
Arizona State University
Bachelor of Arts (B.A.), English Language and Literature, General