Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
Discover Financial Services June 2013 - Present
Discover Financial Services April 2012 - May 2013
Discover Financial Services December 2009 - March 2012
Discover Financial Services September 2009 - November 2009
Discover Financial Services July 2008 - August 2009
Johnson and Johnson May 2007 - August 2007
Sprint Nextel March 2007 - April 2007
Infosys July 2003 - February 2006
Infosys 2000 - 2003
Skills
Strategy, Financial Services, Analytics, Cross-functional Team..., Healthcare Industry, CRM, Marketing Strategy, Management Consulting, Business Analysis, Segmentation
Education
University of Michigan - Stephen M. Ross School of Business 2006 — 2008
MBA, Strategy/Marketing/ Finance
Punjab Technical University 1996 — 2000
Bachelor of Mechanical Engineering (B.E.), Mechanical Engineering, Distinction
Purdue University 2014 - 2015
Brainforest, Inc. May 2014 - August 2014
Tawkers April 2014 - July 2014
Hevani Wellness April 2014 - July 2014
University of Utah August 2013 - December 2013
DataWise September 2012 - February 2013
Discover Financial Services October 2011 - September 2012
Alan Charles Batt June 2010 - February 2011
Skills
Data Analysis, Market Research, Quality Assurance, Project Management, Analysis, Microsoft Office, Microsoft Excel, Marketing, Research, Customer Service, Data Entry, SPSS, Online Research, PowerPoint
Education
Purdue University 2014 — 2016
Master's Degree, Consumer Behavior
University of Utah 2011 — 2014
Bachelor's Degree, Sociology, 3.4
Cottonwood High School 2005 — 2008
Backstop Solutions Group September 2014 - Present
Discover Financial Services July 2013 - September 2014
Discover Financial Services May 2010 - July 2013
Discover Financial Services May 2006 - May 2010
Skills
Unix, Unix Shell Scripting, Ab Initio, Java, SQL, Software Development, ETL, Git, Vim, Shell Scripting, Python, Perl, JBoss Application Server, MySQL, Oracle, Linux, Oracle SQL, Ant, JavaScript, Spring, Spring MVC, MVC, PHP, TDD, JUnit, SDLC, Gitolite, AJAX, JSP, Hibernate, XSLT, Test Driven Development, JVM, Business Intelligence
Education
Purdue University 2002 — 2006
Bachelor of Science, Computer Science, Mathematics
Discover Financial Services November 2013 - Present
Rolfs Salon April 2012 - November 2013
Skechers March 2011 - April 2012
J Salon June 2010 - June 2011
AMC Theatres April 2009 - June 2010
Skills
Microsoft Office, Windows 7, Exel, Word, Outlook, PowerPoint, Access, Scheduling, Cashiering, Inventory Control, Answering Phones, Consultative Selling, Customer Service, Retail, Inventory Management, Data Entry, Time Management, Leadership
Education
Paradise Valley Community College 2012 — 2015
in progress Associates Degree, Elementary Education and Teaching
Raymond S Kellis High School 2007 — 2011
Sunrun March 2015 - Present
Sunrun May 2014 - March 2015
City of Phoenix September 2012 - May 2014
Robert Half International November 2011 - April 2012
CRS Temporary Housing July 2005 - October 2011
Wells Fargo Bank November 2004 - June 2005
Servisair March 2003 - September 2004
Discover Financial Services April 2000 - March 2001
Skills
Payroll, Recruiting, Interviews, Customer Service, Outlook, Sales Management, Onboarding, Microsoft Excel, Sales, Salesforce.com, Temporary Placement, Temporary Staffing, Negotiation, Resume Writing, Employee Training, Cold Calling, Process Scheduler, Screening Resumes, Sourcing, Management
Education
Phoenix College 1999 — 2001
Business/Commerce, General
Westview High School 1997 — 1999
St. Marys Highschool 1995 — 1997
Discover Financial Services May 2015 - Present
Discover Financial Services April 2013 - May 2015
Discover Financial Services April 2011 - March 2013
JP Morgan Chase & Co. October 2009 - April 2011
Skills
Analytics, Risk Management, Statistics, Strategy, Leadership, Forecasting, Banking, Process Improvement, Predictive Analytics, Business Strategy, Negotiation, Problem Solving, Product Innovation, Big Data, Marketing Strategy
Education
The University of Chicago Booth School of Business 2013 — 2016
Master of Business Administration (MBA), Strategic Management and Marketing Management
University of Cincinnati 2007 — 2009
MS, Industrial Engineering
Punjab Engineering College 2003 — 2007
BE, Mechanical Engineering
Cable One November 2011 - Present
Discover Financial Services April 1995 - November 2002
Skills
HTML, Telecommunications, Microsoft Word, Microsoft Excel, Outlook, Windows, Troubleshooting, Team Leadership, Customer Satisfaction, Call Centers, Process Improvement, Customer Service, Sales Management, Customer Experience, Program Management, Customer Retention, Cross-functional Team..., Leadership, Team Building, Management
Education
Purdue University
Bachelor's degree, Organization Leadership and Supervision
University of Phoenix
Irvine Company November 2013 - Present
The VineOC December 2014 - Present
Discover Financial Services June 2012 - November 2013
LendingTree March 2006 - June 2012
BDS Marketing December 2003 - March 2006
Triad Financial Corporation January 2002 - December 2003
Epigraph, Inc. November 2000 - December 2001
Skills
Product Development, Lead Generation, Marketing, Email Marketing, Management, Strategy, Strategic Planning, Marketing Strategy, Leadership, Customer Experience, Start-ups, Social Media Marketing, Direct Marketing, Advertising, Entrepreneurship, Online Marketing, Analytics, Sales, Online Advertising, Business Development, Competitive Analysis, Account Management, Marketing Communications, Strategic Partnerships, Trade Shows, New Business Development, CRM, Marketing Management, Product Management
Education
Penn State University 1996 — 2000
Bachelor of Science, Marketing
Jet.com August 2015 - Present
Crest Financial July 2014 - July 2015
Crest Financial December 2013 - June 2014
Discover Financial Services October 2012 - December 2013
HELP International May 2012 - June 2012
Progressive Leasing November 2009 - December 2011
Skills
Customer Service, Management, Leadership, Microsoft Excel, Project Management, Data Analysis, Research, Financial Analysis, Analysis, Risk Management, Business Strategy, Business Development, Business Analysis, Underwriting, Quality Assurance, Quality Management, Entrepreneurship, Microsoft Word, Team Leadership, Finance, Strategic Planning, Process Improvement, Microsoft Office
Education
Patten University 2015 — 2016
Bachelor’s Degree, Industrial and Organizational Psychology
Salt Lake Community College 2011 — 2013
Associateâs Degree, Sociology, A
Jordan High 2005 — 2008
High School Diploma, General studies
Discover Financial Services April 2013 - Present
Discover Financial Services July 2001 - April 2013
Skills
Compliance, Customer Advocacy, Customer Service, Project Management, Management, Vendor Management, Process Improvement, Financial Analysis, Banking, Risk Management, Due Diligence, Mergers & Acquisitions, Portfolio Management, Business Analysis, Finance, Financial Services, Financial Risk
Education
Phoenix College 2008 — 2010
Associate's degree, Paralegal Studies
Discover Financial Services May 2014 - Present
Valley PC Gaming November 2013 - Present
McDonald's Corporation July 2013 - May 2014
Skills
Food Service, Restaurants, Customer Service, Cooking, Time Management, Food, Food & Beverage, Customer Satisfaction, Hospitality, Leadership, Retail, Sales, Teamwork, Microsoft Office, Management, Microsoft Word, PowerPoint, Microsoft Excel, Team Building
Education
Paradise Valley Community College 2012 — 2014
Barry Goldwater High School 2010 — 2014
Pacific Dental Services February 2014 - Present
Dependable Dental Staffing August 2013 - Present
Discover Financial Services February 2011 - August 2013
Party City July 2009 - February 2011
Skills
Dental Care, Deposits, Credit, Credit Cards, Risk Management, Financial Services, Payments, Call Centers, Dental Public Health, Dental Software, Local Anesthesia, Scaling & Root Planing, Dentrix, Patient Education, Infection Control, Cpr Certified, Appointment Scheduling
Education
Phoenix College 2009 — 2013
Associate of Applied Science, Dental Hygiene
Cummins Inc. October 2013 - Present
Ingram Micro Mobility (BrightPoint) September 2011 - October 2013
Target December 2009 - September 2011
Target March 2008 - December 2009
Discover Financial Services May 2004 - February 2008
Purdue University January 2001 - May 2004
Anderson Community Schools 1998 - 2000
Skills
IT Strategy, Technical Leadership, Talent Development, Data Center, Vendor Management, Disaster Recovery, Enterprise Architecture, Cisco Technologies, Security, Network Architecture, Network Security, Virtualization, Firewalls, IT Management, Cloud Computing, IT Operations, Business Analysis, SharePoint, Windows Server, Integration, Information Security, Telecommunications..., VMware, Network Engineering, VoIP, Network Design, Networking, Unified Communications
Education
Purdue University 2000 — 2004
B.S., Telecommunication and Networking Technologies
Stoned N Studded July 2013 - Present
Chase 2007 - Present
Discover Financial Services October 2006 - April 2007
Great Clips, Inc. June 2001 - December 2004
Schottenstein Stores Corporation March 1999 - June 2001
Skills
I have an acute fashion..., i am very detail..., I can multitask, I am a team player but..., Mortgage Lending, Credit, Loans, Banking, Mortgage Banking, Retirement Planning, Investments, Series 7, Credit Analysis, Loan Origination, Mutual Funds, Series 63, Portfolio Management, Financial Services, Financial Analysis, Strategic Financial..., Residential Mortgages, Wealth Management, Refinance, Finance
Education
Penn Foster 2012 — 2013
Associate's degree, Fashion Merchandising, 3.6 GPA
Discover Financial Services June 2014 - Present
Discover Financial Services March 2013 - June 2014
Celtic Marketing, Inc. July 2009 - March 2013
Noble April 1999 - December 2008
Draftworldwide 1997 - 1999
Caldwell VanRiper 1991 - 1997
Miller Brooks February 1990 - May 1991
Skills
Advertising, Creative Direction, Graphic Design, Brochures, Creative Strategy, Integrated Marketing, Direct Mail, Direct Marketing, Art Direction, Brand Development, Digital Marketing, Copywriting, Packaging, Corporate Identity, Marketing Strategy, Social Media Marketing, Interactive Marketing, Branding & Identity, Collateral, Interactive Advertising, Corporate Branding, Concept Development, Brand Architecture, Typography, Logo Design, Outdoor Advertising, Adobe Creative Suite, Digital Strategy, Email Marketing, Relationship Marketing, Interaction Design, Layout, Web Design, Visual Communication, Art, User Experience
Education
Purdue University 1985 — 1989
BA, Visual Communications Design
Purdue University 1985 — 1989
Bachelor's degree, Design and Visual Communications, General
Discover Financial Services January 2010 - Present
Bank of America March 2008 - March 2009
De Oro Home Loans March 2004 - March 2008
GAB Robins March 2001 - March 2002
Skills
Account Management, Customer Retention, Credit, Financial Services, Relationship Management
Education
Arizona Real Estate 2004 — 2004
Loan Processor/Notary
Phoenix College 1990 — 1992
Business
The Bryman School of Arizona 1988 — 1989
Certificate, Dental Assistant
Hyundai Motor America January 2014 - Present
Hyundai Motor America July 2012 - January 2014
Discover Financial Services June 2012 - June 2012
LendingTree October 2005 - June 2012
BDS Marketing December 2004 - June 2012
Morgan Stanley August 2004 - December 2004
Skills
Financial Modeling, Financial Analysis, Forecasting, Strategic Financial..., Finance, Banking, Microsoft Excel, Mortgage Lending, Business Analysis, Analysis, Process Improvement, Loans, Data Analysis, Negotiation, Investments, Managerial Finance, Market Research, Risk Management, Business Planning, Strategy, Sales Management, Marketing, Accounting, Analytics, Pricing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
MBA, Finance
University of California, Irvine 2001 — 2005
BA, Economics
Discover Financial Services May 2012 - August 2012
Mamamia's Pizza September 2011 - December 2011
Skills
Credit, Data Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Finance, Customer Service, Teamwork, Analysis
Education
Penn State University 2009 — 2013
Energy Business and Finance
Penn State University 2009 — 2013
Bachelor of Science (B.S.), Energy Business and Finance
Discover Financial Services October 2014 - Present
Discover Financial Services September 2013 - September 2014
Enova Financial July 2012 - August 2013
Purdue University August 2008 - June 2012
Cornell May 2007 - August 2008
Skills
C++, Monte Carlo Simulation, Particle Physics, Time Series Analysis, R, Statistics, SAS, Experimentation, Physics, Mathematical Modeling, Numerical Analysis, Stochastic Processes, Non-linear, Prediction, Research Experience, Stochastic Calculus, Python, Regression, SQL, Analysis, Quantitative Finance, Quantitative Analysis
Education
Purdue University 2006 — 2012
PhD, Physics
Purdue University 2009 — 2011
M.S., Statistics
Institute of High Energy Physics, Chinese Academy of Sciences 2004 — 2006
Master of Science (MS), Physics
University of Science and Technology of China 2000 — 2004
B.S, Physics
Tiger Financial November 2013 - Present
Simon Peter LLC May 2005 - Present
Sears Holdings Corporation December 2011 - November 2013
EnovaFinancial September 2008 - January 2012
CashNetUSA January 2007 - September 2008
Washington Mutual May 2006 - September 2006
Discover Financial Services June 2005 - May 2006
Sears 2006 - 2006
TransUnion July 2001 - June 2005
R. J. Krumm & Associates (now Analytic Innovations) 1998 - 2001
Skills
Marketing Analytics, Risk Management, Credit Cards, Credit Scoring, Credit Analysis, Consumer Lending, CRM, Direct Marketing, SAS, Modeling, Data Mining, Payday Loans, Statistical Modeling, Database Marketing, Predictive Analytics, Data Analysis, Statistics, Econometrics, Predictive Modeling, Analytics, VBA, Business Analytics, Financial Services, Data Modeling, Business Intelligence, Time Series Analysis, Segmentation, Quantitative Analytics, Consulting, Leadership, Big Data, Marketing Strategy, Analysis, Start-ups, Credit Risk, SAS programming, Financial Analysis, Logistic Regression, Stata, Web Analytics, Business Analysis, Optimization, Customer Analysis, Customer Acquisition, SQL, Marketing Research, Financial Modeling, Management
Education
The University of Chicago Booth School of Business 2003 — 2006
MBA
University of Wisconsin-Madison 1996 — 1998
MS
Peking University 1991 — 1996
BA
Builder LS December 2008 - Present
InnovateLab 2007 - November 2008
Discover Financial Services 1998 - 2006
Village of Schaumburg 1992 - 1997
SamataMason 1988 - 1992
Education
University of Illinois at Chicago 1985 — 1988
Communication Design, Communication Design
Parkland College 1983 — 1985
Associates, Graphic Design
Discover Financial Services July 2011 - Present
Phoenix Binding Corporation July 2008 - May 2011
One Room At A Time June 2008 - July 2010
Lipson, Alport, Glass & Associates 2002 - 2008
Brandimage - desgrippes & laga 2002 - 2008
Skills
Packaging, Brand Development, Marketing Strategy, Account Management, Direct Marketing, Integrated Marketing, Advertising, Direct Mail, Marketing Communications, Brand Architecture, Creative Direction, Product Development
Education
Purdue University 1981 — 1985
BA, Illustration/Advertising
Redwood Trust, Inc. August 2015 - Present
Orbitz Worldwide July 2013 - July 2015
Protiviti January 2007 - June 2013
Discover Financial Services May 2006 - August 2006
IBM Global Services May 2005 - August 2005
Enterprise ITM May 2004 - July 2004
Skills
Data Analysis, Vendor Management, Governance, IT Audit, Finance, Sarbanes-Oxley Act, Databases, Program Management, Risk Management, Internal Audit, Information Security, Project Management, Business Continuity, Information Technology, Business Process, Business Process..., PMO, Risk Assessment, Management, Sarbanes-Oxley
Education
Purdue University 2002 — 2006
B.S., Computer Information Technology
Purdue University 2002 — 2006
B.S., Organizational Leadership and Supervison
West Lafayette Jr/Sr High
Agile Services, LLC February 2002 - Present
Digital Measures November 2011 - October 2014
EMSystem September 2006 - September 2011
Compuware 1997 - 2000
Discover Financial Services February 1991 - 1997
Skills
Java, Linux, Software Development, Agile Methodologies, XML, JavaScript, Executive Team Member, Team Leadership, Software Project..., Software Engineering, SaaS, Web Applications, Object Oriented Design, Human Factors, User Interface Design, MVC Architecture, Agile Project Management, Presentations, C, C++, OOP, OOAD, JSP, J2EE Application..., Web Services, Management, Consulting, Staff Development, Training, Programming Languages, Oracle, Databases, SQL, Martial Arts, Software Design, Spring, Database Design, Scrum, Subversion
Education
Purdue University 1985 — 1990
BS, Computer Science
Discover Financial Services January 2011 - Present
Citizens Bank October 2009 - January 2011
Aeropostale August 2008 - January 2011
PNC January 2008 - April 2008
Volt July 2007 - January 2008
Skills
Criminal Investigations, Banking, Mortgage Lending, Small Business Lending, Commercial Lending, Call Centers, Auditing, Credit Analysis, Criminology, Criminal Justice, Retail Banking, Retail Sales, Teller Operations, Supervisory Skills, Management, Customer Service, Customer Satisfaction, Credit Cards
Education
Wilmington College 2007 — 2008
Master of Science (MS), Criminal Justice/Criminal Behavior
Wilmington College 2005 — 2006
Bachelor of Science (B.S.), Liberal Arts and Sciences, General Studies and Humanities
Philadelphia College of Osteopathic Medicine
Philadelphia College of Osteopathic Medicine
Discover Financial Services November 2004 - Present
Crowe Chizek 2002 - 2004
Skills
IT Audit, Risk Management, Sarbanes-Oxley Act, SAS70, Vendor Management, SDLC, Process Improvement, Business Analysis, Internal Audit, Project Management, Banking, Enterprise Risk..., Credit Cards, Financial Analysis, Financial Risk, Disaster Recovery, Information Security, Business Process..., Financial Services, Change Management, CISA, Auditing, Program Management, Internal Controls
Education
Purdue University 1998 — 2002
BS, Business Management
Purdue University - Krannert School of Management 1998 — 2002
BS, Business Management
Discover Financial Services May 2012 - Present
Discover Financial Services June 2011 - May 2012
Discover Financial Services November 2008 - July 2011
Discover Financial Services July 2007 - November 2008
Discover Financial Services May 2003 - June 2007
Skills
IT Management, Mentoring Of Staff, Coaching, Project Management, Application Architecture, Infrastructure Projects, Application Lifecycle..., IT Operations, Websphere, Unix, SQL, DB2, Java, ColdFusion, Networking, Visual Basic, Perl, C++, Problem Analysis, Credit, Web Servers, Message Queue, Management, Decision Support, Decisioning
Education
Purdue University 1998 — 2003
Bachelor of Science, Computer Science
Discover Financial Services May 2015 - Present
Lutheran Child and Family Services of Illinois February 2005 - Present
Tenneco Inc. 2006 - February 2014
RSM McGladrey 2004 - 2006
Parson Consulting 2000 - 2003
NASD and CBOE 1993 - 2000
Skills
Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Auditing, Internal Audit, Project Management, Process Improvement, GAAP, Financial Accounting, Sarbanes-Oxley, Accounting, Finance, Enterprise Risk..., Managerial Finance, Strategic Financial..., Mergers & Acquisitions, Cost Accounting, US GAAP, SEC filings, Hyperion Enterprise, Financial Audits
Education
Purdue University
Finance
Discover Financial Services July 2015 - Present
Journal of Human Factors and Ergonomics in Manufacturing & Service Industries June 2011 - Present
International Journal of Human-Computer Interaction June 2011 - Present
The 6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) December 2014 - August 2015
Discover Financial Services April 2015 - July 2015
Discover Financial Services July 2013 - April 2015
The 5th International Conference on Applied Human Factors and Ergonomics (AHFE 2014) January 2013 - August 2014
Discover Financial Services July 2011 - July 2013
The 15th International Conference on Human-Computer Interaction (HCII 2013) January 2013 - June 2013
The 4th International Conference on Applied Human Factors and Ergonomics (AHFE 2012) July 2011 - August 2012
Skills
Human Factors, Statistics, Behavioral Finance, Cognitive Psychology, User-centered Design, Data Mining, Predictive Modeling, Marketing Messaging..., Human Computer..., Usability Testing, SAS, Industrial Engineering, Data Analysis, User Experience, Predictive Analytics, Research, Modeling, Usability Engineering, User Interface Design, Statistical Modeling, Service Design, Experience Design, Information Design, Operations Research, Management, Matlab, Project Management, Business Analysis, Strategy, Marketing, Leadership, Process Improvement, Risk Management
Education
Purdue University 2008 — 2011
PhD, Human Factors in Industrial Engineering, 4.0/4.0
Purdue University 2007 — 2008
MSIE, Human Factors in Industrial Engineering, 4.0/4.0
Tsinghua University 2003 — 2007
BE, Logistics Management in Industrial Engineering, 90.2/100
Wells Fargo July 2012 - Present
Discover Financial Services 2011 - 2012
Allstate Insurance October 2010 - October 2011
Vangent, Inc. September 2008 - September 2010
Best Western International September 2005 - September 2008
Skills
Applicant Tracking..., Onboarding, Recruiting, Employee Relations, Talent Acquisition, Employee Benefits
Education
Prairie View A&M University 1993 — 1998
BA, Marketing
Belair High School
Pierceton Trucking / Great Lakes Chloride May 2008 - Present
Discover Financial Services May 2005 - April 2008
Purdue University May 2002 - April 2005
Skills
Fleet Management, Customer Service, Sales Force Alignment, Operations Management, Security, Management, Project Planning, Sales, Networking, Process Improvement, Vendor Management, Team Building, Project Management, Business Analysis, Risk Management, Contract Negotiation, Cross-functional Team..., Program Management, Account Management, Leadership, New Business Development, Strategy, Inventory Management, Information Security, IT Management, Transportation
Education
Purdue University 2001 — 2005
Bachelors, Computer Technology, Telecommunications and Networking
Nancy Blank Communications 2001 - Present
Cushman & Wakefield 2015 - 2015
Bank of America 2013 - 2015
AT&T 2012 - 2013
Discover Financial Services 2012 - 2012
Johnson Bank 2011 - 2011
Archstone Consulting 2011 - 2011
PricewaterhouseCoopers 2004 - 2010
Florida Plastics International 2003 - 2003
National Association of Food Equipment Manufacturers (NAFEM) 2003 - 2003
Skills
Technical Writing, Content Management, Methodology Development, Process Improvement, Process Docuementation, User Manuals, Standard Operating..., Style Guidelines, Microsoft Visio, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Adobe Products, SharePoint, Lotus Notes, Copy Editing and..., Cross-functional Team..., Visio, Editing, Management, Access, Style Guides, Manuals, Marketing Communications, Proofreading, Research, PowerPoint, Sop, Strategic Communications, Copy Editing
Education
Pratt Institute 1994 — 1996
MS, Computer Information and Library Science
University of Cincinnati 1991 — 1995
MA, Art History
Ohio University 1986 — 1991
BA, English
Grand Canyon November 2013 - Present
UnitedHealth Group November 2011 - June 2012
Universal Background Screening September 2007 - November 2011
Sunrise Village July 2007 - September 2007
American Express May 2007 - July 2007
Semperian January 2007 - May 2007
Checkmate October 2003 - December 2006
Village Oaks at Glendale April 2003 - October 2003
Discover Financial Services November 2001 - January 2003
EZ Payday Loans July 2000 - November 2001
Skills
People Skills, Patience, Caring, Administrating..., Customer Service
Education
Providence Training Institute 2012 — 2013
Certified Patient Care Tech
Phoenix College 2012 — 2012
Certificate of Competency, Computer Skills for the Workplace
Providence Training Institute 2012 — 2012
Certification, CNA, License
University of Phoenix 2006 — 2006
None, General Studies, C
El Paso Community College 1995 — 1995
None, General Studies, B
Frankfurt American High School 1986 — 1989
Diploma, General Studies, C
Providence Training Institute
Certified Phlebotomy Technician/Phlebotomist
Discover June 2015 - Present
Purdue University August 2010 - May 2015
Discover Financial Services May 2014 - August 2014
Biomet May 2013 - January 2014
Hiatt Construction, Inc. May 2007 - August 2012
Skills
Leadership, Microsoft Office, PowerPoint, Teamwork, Microsoft Word
Education
Purdue University 2010 — 2015
Bachelor's degree, Computer and Information Technology
PJM Interconnection April 2015 - Present
HNB Consulting, LLC June 2012 - Present
SEI August 2014 - April 2015
PJM Interconnection January 2014 - August 2014
Comcast Cable October 2012 - December 2013
Bracket May 2011 - October 2012
ICON Clinical Research September 2005 - May 2011
Iron Mountain October 2004 - September 2005
Visiting Nurse Service of New York September 2002 - September 2004
Discover Financial Services May 1999 - May 2002
Skills
Visio, SharePoint, MS Project, Visual Basic, Microsoft Office, HTML, COBOL, C, JCL, SDLC, Business Analysis, Process Improvement, Requirements Analysis, Project Management, Software Project..., Scrum, Program Management, Requirements Gathering, Integration, Software Documentation, Databases, Oracle, Vendor Management, Change Management, ERP, Quality Assurance, Software Development, Project Portfolio..., PMO, CRM, Testing, Analysis, Agile Methodologies, Resource Management
Education
Purdue University 1990 — 1994
B.S., Information Systems, General Business
Agile Infusion 2015 — 2015
Scrum Master Certification
OSP International 2012 — 2012
35 PDUs, Project Management Professional
Agile Infusion 2009 — 2009
Scrum Master Training
Exelon August 2012 - Present
PepsiCo February 2009 - August 2012
Ace Hardware January 2007 - February 2009
Discover Financial Services February 2000 - August 2006
Roosevelt University January 1998 - December 2004
Vernon Roche Hodgson. Inc. January 1996 - December 1999
Skills
Team Building, Executive Coaching, Succession Planning, Leadership Development, Organizational..., Performance Management, Organizational..., Employee Engagement, 360 Feedback, Talent Assessment, Talent Development, Job Analysis, Career Development, MBTI, Onboarding, Management Development, Coaching, Executive Development, Performance Consulting, Conflict Resolution, Mentoring, Management Consulting, Employee Selection, DISC Certified, Workshop Facilitation, Process Improvement, Talent Management, Strategy, Recruiting, Leadership, Organizational Design, Training, Change Management, Management, Talent Acquisition, Personnel Management, Culture Change
Education
Purdue University
B.A., Industrial Organizational Psychology
Roosevelt University
M.A., Industrial Organizational Psychology
Discover Financial Services November 2011 - Present
The Biltmore Group March 2009 - November 2011
Jefferson Wells 2004 - 2009
Moore Business Comunication Services 1996 - 2004
Moore Business Forms 1992 - 1996
Skills
IT Audit, CISA, SOX, Disaster Recovery, Risk Management, Risk Assessment, COBIT, Sarbanes-Oxley Act, Information Security..., Business Continuity, Sarbanes-Oxley, Internal Audit, CRISC, Computer Security, Security, Information Technology, COSO, Data Security, Internal Controls, Auditing, SAS70, GLBA, Security Audits, Enterprise Risk..., IT Management, SDLC, Governance, Process Improvement, HIPAA, Vulnerability Assessment, Business Process..., Banking, Financial Risk, Software Documentation, Identity Management, Vendor Management, PCI DSS, Information Security, CISSP, IT Operations, Operational Risk..., ISO 27001, Penetration Testing, Operational Risk, Business Continuity..., Project Management, Management, SOX 404, Vulnerability Management, Data Center
Education
University of Louisville
BSBA, Accounting
Purdue University
Business School
Lake Shore Associates, Inc. July 2015 - Present
American Express August 2013 - July 2015
Discover Financial Services September 2011 - June 2013
Sprint October 2008 - July 2011
Skills
Customer Service, Management, Leadership, Process Improvement, Coaching, Team Leadership, Business Analysis, Strategy, Microsoft Excel, Microsoft Office, Team Building, PowerPoint, Project Management
Education
Paradise Valley Community College
Finance, Finance, General
Discover Financial Services October 2014 - Present
TOYOTA INDUSTRIAL MANUFACTURING January 2014 - October 2014
TOYOTA INDUSTRIAL MANUFACTURING July 2011 - January 2014
TOYOTA INDUSTRIAL MANUFACTURING December 2006 - July 2011
Toyota Industrial Manufacturing August 2006 - December 2006
US Army September 1993 - July 2004
Skills
Leadership Development, Organizational..., Supervisory Skills, Continuous Improvement, Team Leadership, Teamwork, Lean Manufacturing, Team Building, Product Management, Customer Service, Logistics, ISO standards, Coaching, Vendor Relations, Inventory Management, Photography, Photoshop, Microsoft Office, Military, Security Clearance, Six Sigma, Organizational Culture, World Travel, Export Controls, Toyota Production System, Leadership, Time Management, JIT, Process Improvement, Analysis, Supply Chain Management, Kaizen, Kanban, Supply Chain, Value Stream Mapping, Operations Management, Purchasing, Human Resources, Training, Management, Strategic Planning, Logistics Management, Inventory Control
Education
Purdue University 2011 — 2013
Master of Science, Leadership, 3.75 GPA
Purdue University 2005 — 2011
Bachelor of Science, Organizational Leadership
Vincennes University 1996 — 1998
Law Enforcement
Discover Financial Services April 2015 - Present
Discover Financial Services November 2013 - April 2015
Altimus Capital LLC February 2013 - July 2013
Industrial and Commercial Bank of China September 2012 - November 2012
WH Trading April 2012 - June 2012
China Life Insurance Co.Ltd August 2010 - September 2010
Skills
Derivatives, Quantitative Finance, Statistical Modeling, Risk Management, Time Series Analysis, VBA, Economics, R, C#, Statistical Software, Multivariate Statistics, Microsoft Excel, Numerical Simulation, Data Analysis, Econometrics, Monte Carlo Simulation, Quantitative Analytics, SAS, Stochastic Calculus, Matlab, SQL
Education
University of Chicago 2011 — 2012
Master of Science (M.Sc.), Financial Mathematics
Peking University 2007 — 2011
Bachelor, Statistics, double major in economics
Discover Financial Services June 2015 - Present
Kevin Rohan Memorial Eco Foundation November 2011 - Present
Nature Yoga LLC August 2010 - Present
Loyola University Chicago June 2013 - May 2015
Third Angle January 2013 - May 2013
The Chicago School of Professional Psychology September 2012 - May 2013
The Chicago School of Professional Psychology January 2012 - May 2013
The Chicago School of Professional Psychology August 2010 - May 2013
The Chicago School of Professional Psychology November 2009 - July 2012
Live Oak, Inc. June 2008 - September 2011
Skills
Program Development, Training, Nonprofits, Psychotherapy, Student Affairs, Psychology, Counseling Psychology, Career Development, Community Outreach, Project Management, Staff Development, Higher Education, Career Counseling, Strategy, Leadership, Mental Health, Recruiting, University Teaching, Supervising, Counseling/Coaching, International..., Relationship Management, Organizational..., MBTI, Employee Learning &..., Training & Development
Education
The Chicago School of Professional Psychology 2007 — 2009
Master of Arts (M.A.), Counseling Psychology
Portland State University 2001 — 2003
Bachelor of Science (BS), Social Sciences, Global Studies
Nordstrom January 2015 - Present
Discover Financial Services February 2013 - January 2015
Skills
Customer Service, Marketing, Leadership, Sales Management, Sales, Social Media, Team Leadership, Retail, Project Management
Education
University of Texas of the Permian Basin 2011 — 2013
Phoenix College 2008 — 2011
Associate's Degree, Criminal Justice/Police Science
National Association of REALTORS(R) April 2008 - Present
Discover Financial Services May 2000 - August 2007
Skills
Digital Marketing, Email Marketing, Analytics, Direct Marketing, Online Marketing, Online Advertising, Digital Strategy, Management, Integrated Marketing, Web Analytics, Marketing, Strategy, Creative Direction, Lead Generation, Interactive Marketing
Education
The Pennsylvania State University 1991 — 1995
Bachelor of Arts (B.A.), Advertising and Business
Motel 6 September 2014 - Present
Cabela's April 2013 - September 2014
Wells Fargo September 2009 - May 2012
Bank of America November 2007 - June 2009
Bigelow Enterprises LLC. January 2006 - November 2007
American Express October 2004 - September 2005
Discover Financial Services September 1997 - July 2004
Skills
Customer Service, Microsoft Office, Management, Microsoft Word, Microsoft Excel, Sales, Training, Time Management, Team Building, Teamwork, Outlook, Process Improvement, Research
Education
Phoenix College
Nor's Housekeeping June 2013 - Present
General Dynamics Information Technology November 2010 - June 2013
Discover Financial Services 2011 - 2012
Circle K August 2009 - December 2010
Skills
Customer Service, Marketing Strategy, Oracle, POS, Typing, PowerPoint, Microsoft Word, Microsoft Excel, Credit, Cashiering, Access, Accounting, Outlook, Microsoft Office, CSS, HTML, Web Design, Content Writing, Android, Marketing, Social Media Marketing, Banking, Financial Services, Call Centers, Finance, Risk Management, Data Entry, Credit Analysis, Retail Banking, Portfolio Management
Education
Phoenix College 2012 — 2014
Associate's degree, Business Administration and Management, General
Willow Canyon High School 2004 — 2007
GED
Cox Communications October 2011 - Present
Cox Communications February 2008 - October 2011
Discover Financial Services January 2004 - February 2008
Skills
Account Management, Cold Calling, Salesforce.com, Sales, Direct Sales, Sales Presentations, Solution Selling, Sales Process, Customer Retention, Lead Generation, Selling, Advertising Sales, B2B
Education
Paradise Valley Community College
Pinnacle High School
Explore Consulting November 2014 - Present
Explore Consulting October 2009 - November 2014
evo.com July 2006 - May 2009
Runhaar Consulting May 2006 - July 2006
eBags June 2004 - April 2006
eBags April 2003 - June 2004
PwC Consulting - PricewaterhouseCoopers September 1999 - September 2002
Discover Financial Services May 1998 - August 1998
AbiliTech Inc May 1997 - August 1997
Skills
CRM, E-commerce, Start-ups, Business Process, Project Management, Enterprise Software, Management, SaaS, Leadership, Strategy, Web Applications
Education
Purdue University 1994 — 1999
BSIM, Industrial Management/MIS
Baxalta (formerly Baxter) 2015 - Present
Baxter International Inc. 2014 - 2015
Capgemini Consulting 2011 - 2014
Fenwal Inc 2009 - 2011
Discover Financial Services 2005 - 2009
Abbott Laboratories 2003 - 2005
Atlantic Search Group 2002 - 2003
Skills
Strategy, Management Consulting, Cross-functional Team..., Strategic Consulting, Analytics, Product Launch, Managed Markets, Marketing, Financial Modeling, Program Management, Business Strategy, Financial Analysis, Management, Business Process..., Competitive Analysis, Change Management, Mergers & Acquisitions, Segmentation, Business Analysis, Business Intelligence, Market Research, Project Management, Oncology, Managed Care, Specialty Pharmaceutical, Pharmaceutical Industry
Education
The University of Chicago - Booth School of Business
MBA, Strategy, Analytcial Finance, Accounting
Western Michigan University
MS, Applied Statistics
Peking University
BA, Economics
Cherry Hills Country Club March 2015 - Present
NORAD/USNORTHCOM September 2011 - October 2014
US Navy October 2006 - September 2011
Discover Financial Services October 2004 - September 2006
Skills
Organizational..., Management, People Skills, Intelligence, DoD, Security Clearance, Military Experience, Navy, Active Top Secret..., Space Operations, Business, Microsoft Office, Missile Defense, National Security, Strategy, Radar, Military, Marketing, Account Management, Quality Auditing, Computer Proficiency, Leadership, Space Systems, Golf, Golf Course Management, Golf Club Repair
Education
University of Colorado Denver 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
Pikes Peak Community College 2011 — 2014
Business Administration and Management, General, 3.8 GPA
Peoria High School 2001 — 2005
3.6 Accumulative GPA
Robert Half January 2009 - Present
Robert Half January 2008 - December 2008
Robert Half October 2005 - December 2007
Robert Half October 2004 - October 2005
Robert Half April 2004 - October 2004
Discover Financial Services 2000 - 2004
The Revere Group 1999 - 2000
Skills
business, Business Development, Sales, Sales Management, Sales Operations, Technology, Information Technology, Recruiting, Technical Recruiting, IT Recruitment, IT Relationship..., Temporary Staffing, Staffing Services, Permanent Placement, Operations Management, Creative Services, Permanent Staffing
Education
Purdue University 1995 — 1999
BS, Management
Discover Financial Services November 2012 - Present
Discover Financial Services January 2011 - October 2012
Siren Interactive November 2009 - October 2010
Jegers Design, LLC June 2009 - November 2009
JWT INSIDE January 2007 - May 2009
TDO/The Design Office July 2004 - November 2006
TDO/The Design Office June 1998 - June 2004
Masoff Skolnik Design June 1990 - May 1998
Romax Communication June 1988 - 1990
Skills
Social Media, Direct Marketing, Advertising, Branding & Identity, Creative Direction, User Experience, Copywriting, Integrated Marketing, Online Advertising, SEO, Digital Strategy, Analytics, Web Design, Creative Strategy
Education
Pratt Institute 1984 — 1988
BFA, Communication Arts
Discover Financial Services April 2013 - Present
Apollo Group / University of Phoenix July 2010 - April 2013
AAA NCNU July 2009 - June 2010
Computer Security and Forensic Experts, Inc. January 2006 - June 2010
Zurich Financial Services May 2005 - July 2009
JPMorgan Chase December 2002 - May 2005
Crowe Chizek and Company July 2000 - November 2002
Skills
Security Audits, Security Management, IT GRC, IT Security Assessments, IT Security Policies, IT Security Best..., Vendor Audit, Security Architecture..., Web Application Security, Web Application..., Penetration Testing, Attack & Penetration, Vulnerability Management, Supplier Security, 3rd Party Security, Security, Information Security, Firewalls, CEH, Cloud Security, Computer Forensics, Enterprise Risk..., Governance, ISO 27001, Information Security..., Risk Assessment, Risk Management, Security Awareness, Vendor Management, Vulnerability Assessment
Education
Purdue University 1996 — 2000
Bachelor of Science
Harvest Bible Chapel December 2014 - Present
GF Mom Certified 2013 - Present
Walgreens January 2010 - December 2014
Willow Creek Community Church March 2011 - January 2012
SAP Mobility (formerly Syclo) October 2008 - November 2009
Discover Financial Services December 2005 - October 2008
Discover Financial Services 1999 - December 2005
Motorola, Inc December 1993 - December 1999
Skills
Project Management, Telecommunications, Strategic Planning, Team Building, Team Leadership, New Business Development, Team Management, Business Analysis, Account Management, SQL, SDLC, Customer Service, Troubleshooting, Quality Assurance, Management, Databases, Software Development, Leadership, Visio, Merchant Services, Credit Card Transaction..., Oracle, MS Project, Training, Networking, Mobile Payments, Credit, Finance, Debit Cards, Payments, ITIL, Credit Cards, Integration, Perl, TCP/IP, CRM, Process Improvement, IT Management, Business Intelligence, Software Documentation, Software Project..., Cross-functional Team..., Requirements Analysis, Program Management, IT Strategy, PMP, Business Process..., Business Process, Disaster Recovery, Requirements Gathering
Education
Roosevelt University 1996 — 1998
MS, Information Systems
Purdue University 1989 — 1993
BSEE, Electrical Engineering
Netech Corporation July 2008 - Present
Discover Financial Services January 2007 - July 2008
Discover Financial Services May 2006 - August 2006
Skills
Project Management..., Project Management, Cisco Nexus, Cisco Wireless, Cisco UCS, Unified Communications, Sales, VMware, NetApp, VoIP, Data Center, Cloud Computing, Solution Selling, Cisco Routers, Enterprise Software, Cisco Technologies, Virtualization, Network Architecture, Disaster Recovery, Storage Area Networks, Professional Services, WAN, Network Security, NetApp Accredited Sales..., FlexPod, Telepresence, F5 BigIP, Managed Services, Routing, Network Design
Education
Purdue University 2001 — 2006
Bachelor of Science, Information Systems Computer Technology
Prime Software, Inc. April 2014 - Present
The Vitality Group Inc. January 2013 - April 2014
Discover Financial Services December 2009 - January 2013
Discover Financial Services May 2008 - August 2009
Prime Software, Inc January 2005 - August 2007
Skills
Java, Struts, SQL, JavaScript, Java Enterprise Edition, DB2, WebSphere Application..., AJAX, JSP, SDLC, Oracle, Spring, XML, EJB, Unix, Apache, Websphere, JDBC, Microsoft SQL Server, Agile Methodologies, jQuery, JUnit, .NET, Requirements Analysis, C#
Education
Purdue University 2005 — 2009
Bachelor of Science in Computer and Information Technology, Information Systems
Applebee's June 2014 - Present
Olive Garden Cafe Bar and Grill February 2013 - June 2014
Village Inn March 2011 - January 2013
TGI Fridays February 2007 - October 2010
Discover Financial Services July 2009 - July 2010
Skills
Customer Service, Social Media, Social Networking, Microsoft Word, Microsoft Office, Team Building, Microsoft Excel, Public Speaking, Management, Hospitality, Event Management, Marketing, Event Planning
Education
Mesa Community College 2014 — 2017
Bachelor of Arts (BA), Social Work
Phoenix College 2011 — 2013
BS, Social Work
CHG Healthcare Services April 2015 - Present
eBay Inc August 2012 - April 2015
eBay February 2012 - August 2012
eBay, Inc. November 2009 - April 2012
eBay Inc February 2004 - November 2009
Discover Financial Services April 2001 - January 2004
Access Associates, Inc. October 1994 - April 2001
Skills
E-commerce, Customer Experience, Analytics, Strategy, Account Management, Strategic Partnerships, Product Management, Business Development, Performance Management, Change Management, Organizational..., Leadership, Employee Engagement, Marketing, Strategic Planning, Business Strategy, Process Improvement, Enterprise Software, Management, Sales, Cross-functional Team..., CRM, Human Resources, Start-ups
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1987 — 1990
Village of Mahomet December 2013 - Present
Self-employed 2010 - April 2012
Aetna October 2009 - June 2011
Discover Financial Services September 2007 - December 2009
Discover Financial Services 2007 - 2009
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, SharePoint, FrontPage, Outlook, Access, Customer Service, Customer Satisfaction, Restaurant Management, Catering, Project Management, Estimating, Home Inspections, Employee Benefits, Training, Management, Marketing, Public Speaking
Education
University of Illinois at Urbana-Champaign 1998 — 2000
Non Degree, Business Administration and Management, General
Parkland College 1996 — 1998
Associate of Arts and Sciences (AAS), Engineering
PromisePay August 2015 - Present
SixThirty Financial Technology Accelerator August 2013 - Present
DAVO Technologies October 2014 - Present
Cultivate Idea Partners, LLC October 2010 - Present
PYMNTS.com June 2013 - August 2015
Market Platform Dynamics October 2012 - August 2015
Jack Morton Worldwide January 2012 - October 2012
Discover Financial Services October 2011 - January 2012
Discover Financial Services March 2010 - October 2011
Discover Financial Services December 2007 - March 2010
Skills
Mobile Payments, cloud payments, NFC, brand strategy, Product Development, Venture Capital, Product Launch, Marketing Strategy, Business Strategy, Start-ups, New Business Development, Payments, Direct Marketing, Budgets, Business Development, Sponsorship, Brand Architecture, Marketing, Integrated Marketing, Mobile Marketing, Competitive Analysis, Strategy, Market Research, Product Management, Marketing Communications, Mobile Devices, B2B, Strategic Partnerships, Strategic Planning
Education
Penn State University 2004 — 2006
MBA, Marketing (Brand Strategy & Product Development)
Penn State University 1996 — 2000
BS, Marketing & International Business
University of Westminster 1999 — 1999
Marketing & International Business
Elmira Southide High School
Discover Financial Services August 2010 - Present
Discover Financial Services January 2009 - August 2011
Discover Financial Services May 2008 - August 2008
Giant Eagle May 2007 - August 2007
Skills
AIX, Linux, VMware, Analysis, Payment Industry, SAN, Unix, SQL, SDLC, Vendor Management, Business Intelligence, Data Warehousing, Enterprise Architecture, Integration, Security
Education
Penn State University 2004 — 2008
Managing Information Systems, Business, Finance, Information Systems, Security and Risk Analysis
United Airlines August 2013 - May 2015
United Airlines July 2011 - August 2013
American Express June 2010 - July 2011
Discover Financial Services June 2007 - July 2009
Discover Financial Services May 2006 - August 2006
Skills
Financial Modeling, Competitive Analysis, Strategy, Process Improvement, Data Analysis, Microsoft Excel, Analytics, Risk Management, Financial Analysis, Forecasting, SAS, Business Strategy, Strategic Planning, Leadership, Microsoft Office, Valuation, Visio, Management, Project Management, Gap Analysis, Problem Solving, Access, Excel, VBA, Word, PowerPoint, Analysis, Cross-functional Team..., Finance, Budgets, Training, Requirements Analysis, Corporate Finance, Corporate FP&A, Corporate Strategy..., Foreasting
Education
Purdue University - Krannert School of Management 2005 — 2007
MBA, Finance and Technological Innovation and Entrepreneurship
Wayne State University 1994 — 1998
BS, Computer Science
Nimble Storage January 2014 - Present
Fort Wayne Trees, LLC December 2013 - Present
EMC May 2009 - January 2014
EMC June 2006 - May 2009
Discover Financial Services May 2005 - August 2005
Global Systems, Inc. August 2001 - August 2004
Skills
EMC Storage, Switches, Deduplication, Storage Area Networks, Storage, Disaster Recovery, Data Center, Virtualization, VMware, RAID, Cloud Computing, NAS, Server Architecture, Fibre Channel, Cloud Storage, ITaaS, Backup Solutions, Options Strategies, Return on Investment, TCO reduction, Capital Markets, Commodity Markets, SAN, Pre-sales, Infrastructure, Storage Architecture, Storage Virtualization, Brocade, Cisco Technologies, Symmetrix, Data Domain
Education
Purdue University 2003 — 2006
Bachelor of Science (BS), Information Technology
Project Management Institute April 2013 - Present
Marucat Group, Inc. January 2011 - April 2013
Barclaycard US April 2009 - December 2010
Online Resources January 2007 - March 2009
JP Morgan Chase December 2002 - January 2007
Bank One September 2000 - December 2002
GE Capital July 1996 - September 2000
GE Capital August 1995 - July 1996
Discover Financial Services July 1992 - August 1995
Discover Financial Services October 1990 - July 1992
Education
Waynesburg University 1979 — 1981
B.S
Penn State University 1977 — 1979
Laurel Highlands High School 1973 — 1977
Discover Network June 2014 - Present
Discover Financial Services January 2012 - Present
Discover Financial Services March 2008 - December 2011
Alliance Data June 2004 - March 2008
Alliance Data January 2001 - June 2004
Priceline Webhouse, Inc. May 2000 - October 2000
Alliance Data January 1998 - April 2000
HSBC 1992 - 1997
Marriott Golf 1991 - 1992
Skills
Payments, Merchant Services, Relationship Management, Sales, Electronic Payments, Credit Cards, CRM, Strategy, Marketing, Payment Card Processing, Salesforce.com, Debit Cards, Mobile Payments, Financial Services, Payment Gateways, Strategic Partnerships, Cards, Team Management, Management
Education
Purdue University 1986 — 1991
B.S.
BMO Harris Bank 2013 - Present
First Midwest Bank 2011 - 2013
Discover Financial Services 2004 - 2011
AAA 2002 - 2004
TravelClick, Inc. 1999 - 2002
MTI Vacations 1996 - 1999
Skills
Direct Marketing, Product Development, Marketing Strategy, Segmentation, Integrated Marketing, New Business Development, Advertising, Product Management, Marketing, Competitive Analysis, Strategic Planning, Business Development, Cross-functional Team..., Marketing Communications, Analytics, Product Marketing, Strategy, Marketing Management, Marketing Research, Market Analysis, Sales, Market Research, CRM, E-commerce, Strategic Partnerships, Digital Marketing, Database Marketing, Online Marketing, Email Marketing, Multi-channel Marketing, Customer Acquisition, Customer Retention, Financial Services, Relationship Management, Credit Cards, Lead Generation, Brand Management
Education
Penn State University 2005 — 2007
MBA
University of Iowa 1991 — 1995
BA, Sociology
eBrains, Inc. November 2004 - November 2006
Discover Financial Services May 1999 - June 2004
Greater Chicago Food Depository October 1995 - March 1999
Various Orgainziations August 1993 - October 1995
Education
Pennsylvania State University 1989 — 1993
BS, Marketing
Pink Elephant August 2014 - Present
LilGoddess Designs January 2005 - August 2014
Discover Financial Services September 2013 - April 2014
Arc Worldwide March 2013 - September 2013
Kids and Us September 2010 - June 2011
International House Barcelona December 2009 - June 2010
Wunderman November 2008 - September 2009
Wunderman August 2006 - November 2008
Havas Worldwide Chicago June 2006 - August 2006
Hoffman York May 2004 - August 2004
Skills
Logo Development &..., Web Design, Company Branding, Graphic Design, Invitations, Logo Design, Photography, Art Direction, Typography, Corporate Branding, Advertising, Packaging, Brochures, Art, Concept Design, Corporate Identity, Brand Development, Color Theory
Education
Syracuse University / College of Visual and Performing Arts 2002 — 2006
Bachelor of Fine Arts, Communications Design / 2006; Photography
Accademia Italiana 2005 — 2005
Photography, Art History
Parsons School of Design 2010 — 2010
Web Design
Webster Bank August 2015 - Present
GE Capital December 2014 - August 2015
Xerox January 2013 - December 2014
Discover Financial Services May 2010 - December 2012
Royal Bank of Scotland October 2008 - May 2010
ADP October 2006 - October 2008
Hewitt Associates 2000 - 2006
Skills
Risk Management, Business Analysis, SAS, SDLC, Portfolio Management, Process Improvement, Analytics, Data Analysis, Credit Risk, Banking, Project Management
Education
Penn State University 1996 — 2000
Bachelor of Science (BS), Management Science and Information Systems
Escola Maria Imaculada - Chapel School 1991 — 1996
Matasano Security July 2013 - Present
Ronin Capital February 2009 - July 2013
Midway Games October 2008 - February 2009
Classified Ventures July 2007 - November 2008
Discover Financial Services 2006 - 2007
Skills
Alternative Rock, Unix, Linux, Data Center, Project Management, Dog Training, Shell Scripting, Pushing the Envelope, Virtualization, Disaster Recovery, Solaris, VMware, System Administration, Networking, SAN, AIX, Maintaining A Positive..., TCP/IP, Android, Australian, Lead Guitar, Facial Expressions, Perl, Exotic Animals, Network Security, Dark Comedy, Security, Penetration Testing, IBM AIX, Getting to Yes, Computer Security
Education
Purdue University
Idea Kitchen May 2015 - Present
Furious Spoon January 2014 - Present
Bazaar Media Group August 2014 - May 2015
Bar Takito & Takito Kitchen January 2012 - May 2015
Jones Day October 2009 - November 2012
Jones Day May 2008 - August 2008
Judge Robert W. Gettleman August 2007 - December 2007
USPTO May 2007 - August 2007
Discover Financial Services 2002 - 2006
Skills
Appeals, Commercial Litigation, Civil Litigation, Copyright Law, Corporate Law, Courts, Immigration Issues, Immigration Law, Intellectual Property, Legal Assistance, Legal Research, Legal Writing, Licensing, Litigation, Management, Patent Litigation, Patent Prosecution, Patentability, Patents, Project Management, Start-ups, Strategy, Trade Secrets, Trademark Infringement, Trademarks
Education
The John Marshall Law School 2006 — 2009
Juris Doctor
Purdue University 1997 — 2002
BS, Electrical and Computer Engineering
Discover Financial Services June 1999 - Present
Education
Purdue University 1994 — 1998
Bachelor of Science, Management
Purdue University - Krannert School of Management 1994 — 1998
Bachelor's degree, Business, Management, Marketing, and Related Support Services
HSBC March 2002 - Present
Experian 2000 - 2002
Discover Financial Services 1997 - 2000
Skills
Financial Analysis, Banking, Credit Risk, Portfolio Management, Credit Cards, Analytics, Financial Modeling, Risk Management, Management, Business Analysis, Financial Services, Financial Risk, Credit
Education
The University of Chicago Booth School of Business
MBA
Peking University
B.A.
Discover Financial Services November 2010 - Present
Discover Financial Services November 2007 - November 2010
Education
Penn State University 1992 — 1996
Careerbuilder.com July 2007 - Present
Discover Financial Services March 1993 - December 2001
Discover Card 1993 - 2001
Skills
Account Management, Cold Calling, Contract Negotiation, Leadership, Management, Marketing, Sales, Sales Management, Salesforce.com, Training, Social Media Marketing, Online Advertising, Lead Generation, Marketing Strategy, Building Relationships, Sales Presentations, Solution Selling, Hiring, Event Planning
Education
Purdue University 2003 — 2006
BS, Business Management, Law
Morgan Stanley December 2014 - Present
Robert Mark Technologies July 2008 - Present
Manulife June 2013 - December 2014
Discover Financial Services May 2012 - May 2013
CSX November 2011 - January 2012
JPMorgan Chase & Co. August 2009 - November 2011
Cardinal Health June 2009 - August 2009
General Dynamics Information Technology February 2009 - June 2009
Travelers November 2008 - February 2009
Citi June 2008 - October 2008
Skills
Solaris, Autosys, Unix, AIX, Enterprise Architecture, Unix Shell Scripting, Shell Scripting, Sybase, Perl, Disaster Recovery, Linux, ITIL, Oracle, Cloud Computing, Pre-sales, Integration, SQL, VMware, Microsoft SQL Server, Windows Server, Solution Architecture, Enterprise Software, Virtualization, IT Service Management, HP-UX, Systems Management, IBM AIX
Education
Purdue University 1994 — 1998
BS, Computer Engineering
GET IT Mobile Inc. November 2014 - Present
Electronic Arts (EA) November 2013 - November 2014
Discover Financial Services July 2013 - October 2013
Discover Financial Services September 2011 - July 2013
Discover Financial Services July 2010 - October 2011
Purdue University August 2008 - July 2010
Intel April 2006 - August 2008
SiRF Technology 2005 - 2006
Skills
SAS, Operations Research, Statistics, Six Sigma, Data Analysis, Process Improvement, Data Mining, C, SQL, VBA, MS Excel Pivot Tables, Optimizations, Decision Trees, Segmentation, Cluster Analysis, Process Engineering, Machine Learning, Text Mining, Matlab, Visio, JMP, Bayesian, Blaze Advisor, Linear Programming, Multivariate Statistics, Linear Regression, Operations Management, Java, Predictive Modeling, Minitab, Statistical Modeling, R, Predictive Analytics, Analysis, Quantitative Analytics, Analytics, SAS programming, Databases, Business Analytics, Strategy, Management, Business Intelligence, Project Management, Cross-functional Team..., Testing, Quality Assurance, Microsoft Office, Simulations, Microsoft Excel, Software Development
Education
Purdue University 2008 — 2010
MS, Industrial Engineering
Purdue University 2002 — 2005
BS, Industrial Engineering
SJM
Sijil Pendidikan Malaysia (Malaysia High School)
Discover Financial Services January 2009 - Present
Discover April 2008 - December 2008
FedEx Services August 2005 - April 2008
Education
Purdue University 1999 — 2003
Ph.D, Economics
Purdue University - Krannert School of Management 1999 — 2003
Ph.D, Economics
Discover Financial Services September 2015 - Present
Cummins July 2006 - August 2011
Purdue University August 2004 - May 2006
Skills
Identity Management, Access Control, Risk Assessment, Endpoint Security, Information Security, Risk Management, Data Analysis, Vendor Management, Information Security..., Security, Management, SDLC, Disaster Recovery, IT Audit, Computer Security
Education
Purdue University 2004 — 2006
M.S.
University of Pune 2000 — 2004
B.E.
Discover Financial Services 1998 - Present
West Publishing 1995 - 1998
LexisNexis 1989 - 1995
Skills
SQL, Java, Linux, C++, AIX, Eclipse, RAD
Education
Purdue University 1984 — 1989
BS & BA, Computer Science & German
TASIS 1981 — 1985
Discover Financial Services June 2007 - Present
Skills
Active Directory, IT Management, VMware ESX, Windows Server, SQL, System Administration, Windows, Virtualization, Communication, VDI, Citrix, Cisco UCS, Hardware Support, Powershell, Group Policy, SCCM, Servers, Netscaler
Education
Purdue University 2003 — 2007
BS, Computer Information Technology
American Express June 2014 - Present
Fidelity Investments December 2012 - June 2014
Proofpoint March 2012 - November 2012
GE Healthcare May 2011 - March 2012
Fidelity Investments February 2007 - May 2011
Discover Financial Services February 2001 - February 2007
Park City Group October 1996 - January 2001
Skills
J2EE Application..., J2EE Web Services, Servlets, Spring, JQuery, Struts, JSP, GWT, OSGi, JavaScript, HTML, XML, Maven2, SOAP, Linux, ClearCase, GIT, ANT, Perl, Web Applications
Education
University of Utah 1994 — 1996
Master of Science, Computer Science
University of Utah 1990 — 1994
Master of Science, Physics
Peking University
Bachelor of Science, Physics
Discover Financial Services January 2014 - Present
Accenture January 2010 - January 2014
ISTS May 2006 - October 2008
Suntec India Ltd December 2004 - April 2006
Skills
Java Enterprise Edition, Spring, Hibernate, Struts, JSP, Servlets, Web Services, SOA, Tomcat, Weblogic, Core Java, XML, Oracle, PL/SQL, Java, Agile Methodologies
Education
Punjab Technical University 1999 — 2003
B.Tech., Information Technology
Hafen Consulting, LLC December 2014 - Present
Purdue University November 2014 - Present
Pacific Northwest National Laboratory 2010 - 2014
Purdue University 2007 - 2010
Purdue University 2006 - 2007
Team Up for Good Health 2006 - 2006
University of Utah 2004 - 2006
Discover Financial Services 2005 - 2005
American Express Financial Advisors 2004 - 2004
Steton Technology Group 2001 - 2003
Skills
R, Statistics, Statistical Modeling, Hadoop, Algorithms, Data Analysis, Machine Learning, Mathematical Modeling, Programming, Statistical Computing, Data Mining, LaTeX, Time Series Analysis, Research, SQL, C, Unix, General Awesomeness, Data Visualization, JavaScript, Big Data, Exploratory Data..., Amazon Web Services..., D3.js
Education
Purdue University 2006 — 2010
PhD, Statistics
University of Utah 2004 — 2006
MStat, Statistics
Utah State University 2002 — 2004
BS, Statistics
Discover Financial Services June 1993 - Present
Education
Purdue University
GE Capital August 2014 - Present
Discover Financial Services August 2013 - August 2014
Discover Financial Services May 2011 - July 2013
Skills
Statistics, SAS, Data Analysis, Research, Quantitative Research, Quantitative Analysis, Regression, Excel, Microsoft Office, Research Design, Survey Research, Questionnaires, SAS programming, Quantitative Analytics, Predictive Modeling, Predictive Analytics, Logistic Regression, Data Mining, Segmentation, Analytics, Business Analytics, SAS Programming, Microsoft Excel
Education
Purdue University 2005 — 2010
phd, Educational Statistics psychometrics
Discover Financial Services 2013 - Present
Education
Purdue University
BS
Erus Energy March 2014 - Present
Discover Financial Services March 2012 - September 2013
Next Student Inc September 2004 - September 2008
American Express October 1990 - October 2003
The Dial Corporation August 1985 - August 1990
Phoenix Roadrunners 1977 - 1978
Skills
Customer Driven, SalesPro, Higher Education..., Consumer Products, Credit Card Analytics, Competitive, Quality Driven, Customer Experience, Customer Service, Leadership, Sales, Management, Account Management, Public Speaking, Marketing Strategy, Strategic Planning, New Business Development, Marketing, Operations Management, Microsoft Excel, Negotiation, Team Leadership, Social Media Marketing, Process Improvement
Education
Phoenix College 1976 — 1997
Physiology, General
Mountian States Tech 1981 — 1982
Computer Programming
Discover Financial Services May 2007 - Present
Skills
Unix, AIX, Shell Scripting, Linux, Solaris, Red Hat Linux, Disaster Recovery, Scripting, TCP/IP, Troubleshooting, Networking, VMware, PHP, Apache, Perl, Hadoop
Education
Purdue University 2003 — 2007
Bachelor of Science
Siemens Healthcare Diagnostics - R&D Division August 2010 - Present
Barclaycard US 2008 - 2010
Discover Financial Services 2005 - 2008
MBNA America Bank 2001 - 2005
Catholic Health Initiatives 1998 - 2001
Skills
Excel, Microsoft Office, SQL, FiServ, Kronos, Hyperion, Oracle, SAP, OnBase, Mobius, PeopleSoft, Hyperion Enterprise
Education
Penn State University
Bachelor of Science (BS), Accounting and Finance
Discover Financial Services June 2015 - Present
Allstate November 1987 - June 2015
Flavor House April 1987 - October 1987
Skills
.NET, Tivoli, Netcool, CA, z/OS, Unix, Windows, ITIL, SDLC, Software Development, Enterprise Architecture, Disaster Recovery, DB2, IT Strategy, Integration, Solution Architecture, SharePoint, Visio, IT Service Management, SOA, Requirements Gathering, System Deployment, Virtualization, Technical Support, Vendor Management
Education
Purdue University 1985 — 1987
Computer Science
Expro November 2011 - Present
AON Corporation November 2008 - April 2011
Discover Financial Services December 2005 - November 2008
Skills
Data Warehousing, Databases, Software Documentation, Access, Engineering
Education
University of Toledo 2000 — 2004
Master of Science (MS), Civil Engineering
Punjab Engineering College 1996 — 2000
Bachelor of Science (BSc), Civil Engineering
Citi July 2013 - Present
Discover Financial Services January 2011 - December 2012
Citibank, N.A. June 2004 - December 2010
Citibank, N.A. June 1984 - December 2010
Citibank NA April 2002 - June 2004
Citibank NA April 2001 - April 2002
Citibank NA April 1999 - April 2001
Citibank NA June 1998 - April 1999
Citibank NA October 1992 - January 1998
Private Bank Group June 1990 - October 1992
Skills
Fluent in Portuguese, Banking, Credit Cards, Financial Services, Credit, Credit Analysis, Loans, Credit Risk, Financial Risk, Student Loans, Executive..., Strategic Planning, Corporate Finance, Mortgage Lending, Risk Management, Portfolio Management, Bilingual, Retail Banking, Microsoft Excel, Concur, Administrative..., Analysis, Expense Management, Outlook, PowerPoint, Time Management, Financial Analysis, Management, Administrative..., Finance, Executive Calendar..., Human Resources, Leadership
Education
PUC-SP 1984 — 1988
Bachelor of Business Administration (BBA), Administrative Assistant and Secretarial Science, General
Faculdade Hibero Americana 1982 — 1984
Associate's degree, Translator & Interpreter (Portuguese / English)
Astellas Pharma October 2014 - Present
Discover Financial Services July 2011 - October 2014
IBM Egypt October 2004 - July 2006
Faculty of Economics and Political Science, Cairo University January 2004 - May 2005
Skills
SAS, SQL, Statistical Modeling, Analytics, Data Analysis, Portfolio Management, Quantitative Analytics, Tableau, SAS programming, Analysis, Business Analysis, SAS Programming
Education
Purdue University - Krannert School of Management 2010 — 2011
MSIA
Purdue University 2007 — 2010
MSc., Applied Statistics
Faculty of Economics and Political Science, Cairo University 1999 — 2003
Bachelor's of Science in Statistics, Statistics
Citi September 2014 - Present
Wisconsin Center of Education Research November 2013 - May 2014
Discover Financial Services June 2013 - August 2013
Emerson Process Management December 2011 - July 2012
Schneider Electric July 2010 - September 2010
AIESEC FDU 2009 - 2010
Skills
Microsoft Office, English, Italian, Matlab, SAS, SQL, R, Teradata, C, Teamwork, Presenter, Workflow Design, Java Programming, Mandarin, Visio, VBA, Project Management, Data Analysis, Programming, Statistics, C++, Testing, Business Analysis, Java, Business Intelligence, HTML, Mathematical Modeling, Analysis, Arena Simulation..., Microsoft Excel, Simulations, Software Documentation, Microsoft Visio, MATLAB
Education
University of Wisconsin-Madison 2012 — 2014
Master of Science (M.S.), Industrial Engineering, 3.875/4
Politecnico di Milano 2010 — 2011
Bachelor of Engineering (BE), Automation Engineer Technology/Technician
Shanghai Tongji University 2007 — 2011
Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering
Payment Solutions Consultant February 2012 - Present
Eliot Management Group March 2007 - January 2012
Wells Fargo Merchant Services 2005 - March 2007
Retriever Payment 2004 - 2005
Paymentech 2003 - 2004
First Data 2001 - 2003
Discover Financial Services 1991 - 2001
Valley National Bank 1983 - 1987
Skills
Business Networking, Customer Retention, Creative Problem Solving, Merchant Services, Portfolio Management, B2B, New Business Development, Consultative Selling, Cold Calling, Sales Management, Contract Negotiations, Solution Selling, Direct Sales, Account Management, Customer Relations, Contract Negotiation, Team Building, Negotiation, Customer Service, Sales Support, Strategic Planning, Credit Card Processing, Pricing, Salesforce.com, Forecasting, Credit Cards, Sales, Selling, Business Development, Marketing Strategy, Payment Card Processing, Sales Process, Sales Operations, Team Leadership, Leadership, Telesales, Call Center, Recruiting, Payments, Strategic Partnerships, Call Centers, Small Business, Management, Time Management, Credit, Lead Generation, Electronic Payments, Banking, Debit Cards, CRM
Education
American Institute of Banking
Pima Community College
Discover Financial Services October 2011 - Present
Education
Penn State University 2005 — 2010
Economics, Economics
Discover Financial Services November 2013 - Present
Discover Financial Services November 2012 - November 2013
Federal Bureau of Investigation November 2010 - November 2012
Federal Bureau of Investigation (FBI) November 2009 - November 2010
Federal Bureau of Investigation February 2008 - November 2009
Pennsylvania State Police July 1983 - April 1987
Skills
Law Enforcement, Counterterrorism, Executive Protection, Investigations, Counterintelligence, Fraud Investigations, Crisis Management, Criminal Investigations, Cybercrime, Firearms, National Security, Police, Surveillance, Private Investigations, Investigation, Enforcement, Strategic Planning, Intelligence, Fraud, Corporate Security, Intelligence Analysis, Protection, Physical Security, Leadership, Disaster Response, Cyber Operations, Security, Government, Law Enforcement..., Internal Investigations, Homeland Security, Criminal Justice, Security Operations, Evidence, Criminal Law, Interrogation, Tactics, Risk Assessment, Vulnerability Assessment, Security Management, Background Checks, Investigative Research, Workplace Violence, Crime Prevention, Public Safety, Forensic Analysis, Weapons, Security Clearance, HUMINT, Computer Forensics
Education
Penn State University 1979 — 1982
B.S., Administration of Justice
Urban Outfitters January 2009 - Present
GoDaddy.com January 2011 - August 2012
Discover Financial Services 2007 - 2008
Education
Phoenix College
GED, General
Discover Financial Services May 2013 - Present
FBI April 2008 - April 2013
Skills
Criminal Investigations, Enforcement, Counterterrorism, Counterintelligence, Physical Security, Interrogation, Police, Crime Prevention, Private Investigations, Criminal Justice, Intelligence, Dignitary Protection, Protection, Investigation, Crisis Management, Internal Investigations, Security Training, Firearms, SWAT, Risk Assessment, Evidence, Surveillance, Public Safety, Intelligence Analysis, Executive Protection, Criminal Law, Hostage Negotiator, Security, Security Operations, Security Management, Investigative Reporting, Forensic Analysis, Personal Protection, Homeland Security, National Security, Patrol, Undercover, Weapons of Mass..., Workplace Violence, Certified Fraud Examiner, Tactics, Law Enforcement..., Fraud, Emergency Management, Federal Law Enforcement, Cybercrime, Background Checks, Security Clearance, Computer Forensics, Corporate Security
Education
Penn State University 1976 — 1979
Bachelor's degree, Administration of Justice
Bishop Canevin High School 1970 — 1974
Macy's August 2011 - Present
Pre-Paid Legal Services, Inc. April 2010 - Present
Direct Alliance April 2008 - August 2009
Discover Financial Services March 2004 - June 2006
Skills
Building Relationships, Outgoing, Community Outreach
Education
Phoenix College 2005 — 2007
AA in Business, Business
Discover Financial Services November 2014 - Present
Discover Financial Services November 2013 - November 2014
JPMorgan Chase 2011 - November 2013
JPMorgan Chase July 2008 - December 2011
The Beacon Group January 2008 - July 2008
Skills
Due Diligence, Banking, Series 63
Education
Purdue University - Krannert School of Management 2003 — 2007
Bachelor of Science (B.S.), Economics
Purdue University - College of Liberal Arts 2003 — 2007
Bachelor of Arts (B.A.), French Language and Literature
ANS Distributing August 2003 - Present
Discover Financial Services 1996 - 2001
Property Management 1992 - 1996
Education
Phoenix College 1994 — 1995
Securitas Security Services USA, Inc. August 2014 - Present
Discover Financial Services November 2012 - July 2013
Skills
Customer Service, Sales, Retail, Leadership, Sales Management, Team Building, Inventory Management, Team Leadership, Training, Military
Education
Penn State University 2015 — 2019
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration/Homeland Security
Nevada Union High 2000 — 2004
High School
Banner Health August 2011 - Present
Advanced urgent care March 2008 - August 2011
Discover Financial Services June 2005 - May 2007
Education
Pima Medical Institute-Mesa 2007 — 2008
Certification medical assistant
Globe high school 1999 — 2003
General studies
Discover Financial Services April 2015 - Present
Commerce Bank of Arizona November 2013 - December 2014
Sunrise Bank of Arizona November 2006 - September 2013
BOK Financial May 2002 - November 2006
Vectra Bank Colorado June 1997 - April 2002
Skills
Bank Secrecy Act, Banking, Commercial Banking, Retail Banking, Small Business Lending, Financial Risk, Commercial Lending, Credit Analysis, Mortgage Lending, Consumer Lending, Credit Risk, Anti Money Laundering, Training, Bank Safety and Security, Risk Management, Credit, Loans, Portfolio Management, Financial Analysis, Loan Origination, Underwriting, Customer Service, Commercial Mortgages, Finance, Management
Education
Center for Financial Training 2001 — 2002
Compliance and Advanced Regulatory Compliance, Regulatory Compliance and Bank Secrecy Act, Certificate
Unversity of Southern Colorado, nka Colorado State University, Pueblo 1987 — 1989
Psychology/Education
Pueblo Community College 1986 — 1987
Speech Communications
CPN July 2013 - Present
Walker Painting 2005 - 2007
Discover Financial Services 1999 - 2002
Skills
CRM, Merchant Services, Relationship Management, Payment Card Processing, Credit Cards, Payments, Electronic Payments, Debit Cards, Credit Risk, Call Centers, Finance, Strategic Partnerships, Mobile Payments
Education
Pima Medical Institute-Mesa 2007 — 2008
Certified Medical Assistant, Medicine
Progressive Leasing December 2014 - Present
Discover Financial Services May 2014 - December 2014
Discover Financial Services March 2000 - May 2014
Discover Financial Services October 1997 - February 2000
Discover Financial Services September 1996 - September 1997
Wells Fargo December 1995 - August 1996
Skills
Student Loans, Call Centers, Financial Services, Risk Management, Customer Experience, Analysis, Strategic Planning, Relationship Management, Vendor Management, Leadership, Banking, Credit Cards, Customer Service, Management, Process Improvement, Team Leadership
Education
Phoenix College 1994 — 1996
Fire Science
Alhambra High School 1991 — 1994
Discover Financial Services July 1999 - Present
Education
Paradise Valley Community College 2000 — 2003
Business Administration and Management, General
JPMorgan Chase January 2011 - Present
Bank of America August 2010 - December 2011
Discover Financial Services March 2009 - March 2010
Skills
Customer Service, Collections, Negotiation, Customer Satisfaction, Customer Support, Account Management, Payment Card Processing, Electronic Payments, Loan Modifications, Mortgage Banking, Mortgage Modification, Home Equity Lines of..., Home Equity Loans, Home Equity, Accounts Receivable, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Outlooksoft, Administrative..., Office Administration, Administrative...
Education
Rio Salado College 2013 — 2015
Phoenix College
Discover Financial Services March 2013 - Present
Education
Phoenix College 2012 — 2015
Associate’s Degree, Business Management